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Synonymous with luxury and excellence, The Ritz-Carlton hotel symbolizes the finest in facilities, dining, and services worldwide. The Ritz-Carlton offers maid service twice daily, 24hr in-room dining, a business center and concierge services. The Ritz Carlton, the hotel that grants your wishes and satisfies your needs.
Overall 9.2 Excellent
Based on 3,955 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: My daughter and I were greeted like we were royalty. Everybody is friendly, efficient and professional. The Ritz is gorgeous and always clean.
The servers are very proper and the food was fabulous.
I would highly recommend The Ritz, because you will certainly not be disappointed.
Excellent
10.0
Pros: Wonderful staff, welcoming and friendly. Top quality food and great fun overall. Loved the boys carol service.
Good
6.5
Pros: Location and service was good
Excellent
9.6
Pros: Everything the hotel was first class , the room was very comfortable and spacious it was like stepping back in time. The hotel staff were very attentive and friendly, nothing was a problem for them, the restaurant staff and the food was fantastic. The only downside was the doorman on front street restaurant entrance, were we found him to be very abrupt in his manner, the hotel entrance round the corner mate, when tried to enter through the door. However the actual hotel staff could not be faulted
Excellent
10.0
Pros: Everything was good
Excellent
9.7
Pros: Everything
Excellent
10.0
Pros: Everything was what I would have expected of a hotel with the name of The Ritz. The staff were so helpful and all areas (including public rooms) were spotless. We couldn't see how it could have been improved on.
Excellent
10.0
Pros: The staff can't do enough for you, great relaxed atmosphere, Christmas decorations were superb and just added to the cosiness of the hotel. Facilities were excellent, but the staff really made it and I was looked after and thoroughly enjoyed my time sampling the Ritz brand of cigars.
Okay
5.0
Excellent
10.0
Pros: The staff were amazing and really made my mums birthday extra special
Okay
4.0
Pros: Breakfast Room Service (as restaurant was not open before I had to leave).
Excellent
10.0
Pros: It was out of this world..breakfast was amazing & Charlotte made r whole stay so comfortable. The Friday live at the Ritzs was first class& staff unbelievable..We were treated like lords & ladies..The whole fine dining experience was an unbelievable experience
Details
Reviews
Overall 9.2 Excellent
Based on 3,955 reviews
Location
9.7
Service
8.8
Vibe
8.7
Food
8.7
Amenities
8.0
Bar
7.8
Breakfast
7.3
Room
6.9
Wellness
0.0
Location
9.8
Food
8.8
Service
8.7
Vibe
8.5
Breakfast
7.5
Amenities
7.5
Room
7.0
Value
5.6
Location
9.7
Service
9.0
Food
8.7
Amenities
7.8
Breakfast
7.3
Room
6.6
Location
9.8
Service
8.7
Breakfast
7.8
Vibe
7.8
Room
6.2
Service
8.9
10.0 Excellent
Pros: My daughter and I were greeted like we were royalty. Everybody is friendly, efficient and professional. The Ritz is gorgeous and always clean.
The servers are very proper and the food was fabulous.
I would highly recommend The Ritz, because you will certainly not be disappointed.
Cons:
10.0 Excellent
Pros: Wonderful staff, welcoming and friendly. Top quality food and great fun overall. Loved the boys carol service.
Cons: Private lounge for guests - all areas seemed open to the public. It would have been lovely to have had a roaring fire and books/magazines to relax with. We felt we had to order expensive drinks to sit in the open areas.
6.5 Good
Pros: Location and service was good
Cons: Problem with the room it was very small, offered improved room after two days
9.6 Excellent
Pros: Everything the hotel was first class , the room was very comfortable and spacious it was like stepping back in time. The hotel staff were very attentive and friendly, nothing was a problem for them, the restaurant staff and the food was fantastic. The only downside was the doorman on front street restaurant entrance, were we found him to be very abrupt in his manner, the hotel entrance round the corner mate, when tried to enter through the door. However the actual hotel staff could not be faulted
Cons: Nothing it was fantastic
10.0 Excellent
Pros: Everything was good
Cons:
9.7 Excellent
Pros: Everything
Cons: Being in a smoking floor
10.0 Excellent
Pros: Everything was what I would have expected of a hotel with the name of The Ritz. The staff were so helpful and all areas (including public rooms) were spotless. We couldn't see how it could have been improved on.
Cons: Nothing. Everything was fine and should not be messed about with.
10.0 Excellent
Pros: The staff can't do enough for you, great relaxed atmosphere, Christmas decorations were superb and just added to the cosiness of the hotel. Facilities were excellent, but the staff really made it and I was looked after and thoroughly enjoyed my time sampling the Ritz brand of cigars.
Cons: The room was a little tired. But I mean a little, and it didn't spoil our stay. Second day breakfast was slow. We were a table of two in the centre of some larger tables that our waiter spent more time talking and having fun with. This was nice for them, but we were a little over looked, and we had to ask again for items that were missed from our order. - A very small point, and didn't detract from our overall stay.
5.0 Okay
Pros:
Cons: For the money for the hotel the service was not to a standard i would expect late check in were not made aware of bar for residents of the hotel until late last night
10.0 Excellent
Pros: The staff were amazing and really made my mums birthday extra special
Cons: Wouldn’t say I didn’t like, but was really surprised that there wasn’t a T tray in the room
4.0 Okay
Pros: Breakfast Room Service (as restaurant was not open before I had to leave).
Cons: Everything else - courteous, but very unhelpful staff in resolving issues and making guests feel comfortable. Slow service - room not available on time - view from the room was looking at steampipes. One of my most disappointing hotel stays compared to expectations (and I visit London 6-10x annually).
Room was old (it was clean) and not up to date for a luxury hotel.
10.0 Excellent
Pros: It was out of this world..breakfast was amazing & Charlotte made r whole stay so comfortable. The Friday live at the Ritzs was first class& staff unbelievable..We were treated like lords & ladies..The whole fine dining experience was an unbelievable experience
Cons: Nothing
Synonymous with luxury and excellence, The Ritz-Carlton hotel symbolizes the finest in facilities, dining, and services worldwide. The Ritz-Carlton offers maid service twice daily, 24hr in-room dining, a business center and concierge services. The Ritz Carlton, the hotel that grants your wishes and satisfies your needs.
A stay at The Hari places you in the heart of London, within a 10-minute walk of Sloane Square and Hyde Park. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Overall 9.0 Excellent
Based on 1,310 reviews
All reviews
- All reviews
- Couples
- Families
- Business
Excellent
10.0
Pros: I like that the stuff were very friendly
Excellent
10.0
Pros: liked everything
Excellent
8.3
Pros: The staff and breakfast
Excellent
9.0
Pros: The hotel staff were excellent. We ate in the restaurant and the food was amazing and they accommodated our request to be served quickly so we could get to a show. The drinks and atmosphere in the bar area upstairs was great, the staff made us feel very welcome.
Excellent
8.0
Pros: Staff super friendly & nice restaurant selected
Excellent
10.0
Pros: The hotel's very central and a walking distance from many attractions - even in the cold winter weather. Museums, Harrods, high-end shopping and parks are all very near.
The staff is extremely helpful and friendly, available 24/7. We had an early flight back so checked out of the room and left early (6am) - we were greeted upon departure with take-away coffee and tea, along with fruits and pastries. Literally left good taste in our mouths as we left the hotel. We'll surely return to the Thompson on our next visit to London!
Excellent
9.0
Pros: Design of the room.View from the room and the bath
Excellent
9.0
Pros: It's a great neighborhood, only a few minutes to Sloane Square and Knightsbridge. The hotel is very comfortable; the staff is exceptional and very friendly. The bar and the restaurant are really good. We enjoyed our stay very much.
Details
Reviews
Overall 9.0 Excellent
Based on 1,310 reviews
Location
9.8
Vibe
9.6
Service
9.5
Cleanliness
9.2
Amenities
8.8
Food
8.3
Room
7.3
Breakfast
6.2
Comfort
5.6
Location
9.8
Service
9.6
Vibe
9.5
Amenities
8.8
Food
8.3
Room
7.0
Location
9.8
Vibe
9.5
Service
9.4
Amenities
9.0
Room
6.5
Breakfast
5.6
Service
9.5
10.0 Excellent
Pros: I like that the stuff were very friendly
Cons: Only one small thing that the room was little dark , but the space of the room was perfect... In love with it definitely i will come again and again
10.0 Excellent
Pros: liked everything
Cons: nothing
8.3 Excellent
Pros: The staff and breakfast
Cons: Noise and room facilities
9.0 Excellent
Pros: The hotel staff were excellent. We ate in the restaurant and the food was amazing and they accommodated our request to be served quickly so we could get to a show. The drinks and atmosphere in the bar area upstairs was great, the staff made us feel very welcome.
Cons:
8.0 Excellent
Pros: Staff super friendly & nice restaurant selected
Cons: A lot of rough youth at the bar premises which make it super noisy & uncomfortable
10.0 Excellent
Pros: The hotel's very central and a walking distance from many attractions - even in the cold winter weather. Museums, Harrods, high-end shopping and parks are all very near.
The staff is extremely helpful and friendly, available 24/7. We had an early flight back so checked out of the room and left early (6am) - we were greeted upon departure with take-away coffee and tea, along with fruits and pastries. Literally left good taste in our mouths as we left the hotel. We'll surely return to the Thompson on our next visit to London!
Cons: The room as several articles which seem complimentary (such as USB cable, etc.) which upon checkout apparently cost quite a lot (we were charged 10 GBP for the cable).
Continental breakfast is not diverse - just a few pork cold-cuts, a couple of cheeses, some juice, coffee, pastries etc. We asked for a few slices of tomato and cucumber and were charged 4 GBP for them.
9.0 Excellent
Pros: Design of the room.View from the room and the bath
Cons: Nothing
9.0 Excellent
Pros: It's a great neighborhood, only a few minutes to Sloane Square and Knightsbridge. The hotel is very comfortable; the staff is exceptional and very friendly. The bar and the restaurant are really good. We enjoyed our stay very much.
Cons: The closet could be bigger. Otherwise there was nothing to complain about.
A stay at The Hari places you in the heart of London, within a 10-minute walk of Sloane Square and Hyde Park. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
With a stay at The Rubens At The Palace, you'll be centrally located in London, within a 5-minute walk of Victoria Palace Theatre and Apollo Victoria Theatre. Featured amenities include a 24-hour business center, express check-in, and express check-out.
Overall 8.9 Excellent
Based on 3,076 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
9.0
Pros: Staff very friendly, bed comfy
Okay
5.7
Pros: Great location
Good
7.1
Pros: Atmosphere was good staff friendly and food was excellent though quite expensive than
Excellent
8.8
Pros: The curry house restaurant and service.
Excellent
9.6
Pros: Great staff and well managed
Excellent
10.0
Pros: We were treated excellently by all members of staff.highly recommended this hotel for everything
Excellent
8.8
Pros: Great location and wonderful staff
Excellent
10.0
Pros: The staff were friendly and very helpful.
Good
7.0
Pros: The hotel was older than expected. The shower had issues delivering water at the correct temperature. Maintenance had to be called to resolve. The staff was very helpful in every request. The quality of food at the bar could be improved.
Excellent
10.0
Pros: Location and staff
Excellent
10.0
Pros: old charm
Okay
5.1
Pros: Breakfast was good. Downstairs was nice.
Details
Reviews
Overall 8.9 Excellent
Based on 3,076 reviews
Location
9.8
Service
9.3
Food
8.5
Breakfast
8.4
WiFi
7.0
Room
6.0
Value
5.1
Comfort
4.3
Location
9.9
Service
8.8
Breakfast
8.2
Room
5.2
Value
5.1
Comfort
4.0
Location
10.0
Service
9.2
Breakfast
8.7
Food
8.4
Vibe
7.7
Room
5.5
Value
4.5
Comfort
3.8
Location
9.9
Service
9.3
Breakfast
8.7
Vibe
7.3
Room
4.7
Comfort
4.1
Location
9.9
Service
9.3
Breakfast
8.2
Room
4.8
Comfort
4.1
9.0 Excellent
Pros: Staff very friendly, bed comfy
Cons:
5.7 Okay
Pros: Great location
Cons: £18 for a vodka and coke and £9 per pint. What’s more all bills have a 12.5% discretionary service charge which isn’t brought to your attention.
Bar staff also have poor English and are unhelpful and rude.
7.1 Good
Pros: Atmosphere was good staff friendly and food was excellent though quite expensive than
Cons: Room and bed were smaller than expect for the price. Bar service was very slow considering the hotel was quite
8.8 Excellent
Pros: The curry house restaurant and service.
Cons: Rooms were small.
9.6 Excellent
Pros: Great staff and well managed
Cons:
10.0 Excellent
Pros: We were treated excellently by all members of staff.highly recommended this hotel for everything
Cons: Nothing
8.8 Excellent
Pros: Great location and wonderful staff
Cons: The bed was too hard
10.0 Excellent
Pros: The staff were friendly and very helpful.
Cons:
7.0 Good
Pros: The hotel was older than expected. The shower had issues delivering water at the correct temperature. Maintenance had to be called to resolve. The staff was very helpful in every request. The quality of food at the bar could be improved.
Cons:
10.0 Excellent
Pros: Location and staff
Cons: No
10.0 Excellent
Pros: old charm
Cons:
5.1 Okay
Pros: Breakfast was good. Downstairs was nice.
Cons: The rooms were old and not well maintained. The shower flooded the bathroom. Rooms were small.
With a stay at The Rubens At The Palace, you'll be centrally located in London, within a 5-minute walk of Victoria Palace Theatre and Apollo Victoria Theatre. Featured amenities include a 24-hour business center, express check-in, and express check-out.
With a stay at 11 Cadogan Gardens, you'll be centrally located in London, just a 3-minute walk from Sloane Square and 5 minutes by foot from Saatchi Gallery. Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Overall 8.9 Excellent
Based on 765 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
10.0
Pros: A really lovely hotel with very friendly helpful staff in a superb location Well done we look forward to our next stay
Good
7.9
Pros: Comfortable bed Good atmosphere
Good
7.9
Excellent
9.7
Pros: Great location. Extremely friendly staff.very comfortable bed
Okay
5.0
Pros: Air con useless. Had to have window and air con on. Hotel so overheated it was like a sauna. They got our room reservation completely wrong, putting us in a superior when we had paid for a deluxe (luckily we spotted the difference), then they didn’t have deluxe twin available and it took ages to resolve.
Excellent
8.0
Pros: The staff and location excellent
Excellent
10.0
Pros: Location is amazing. Off the bustling path.
Excellent
9.2
Pros: Position
Mediocre
3.0
Pros: We stayed for two nights. The hotel is beautiful, it has old word charm and exceptional service. We had a very large room especially for London. It was super clean and lovely. 11 Cadogon is beautifully restored. There is a great bread store directly behind it with homemade croissants, buns, fresh sandwiches and of course coffees. The location is fabulous, just off of Sloan Square.
Okay
4.0
Pros: location and décor is good
Excellent
9.6
Excellent
10.0
Pros: The bed was amazingly comfortable, the room had fantastic air conditioning, the staff were friendly, helpful and kind. Good restaurant with fresh food, well cooked and seasoned.
Details
Reviews
Overall 8.9 Excellent
Based on 765 reviews
Location
10.0
Service
9.4
Food
8.6
Breakfast
8.0
Vibe
7.3
Comfort
7.0
Room
6.8
Location
10.0
Service
9.6
Room
5.8
Service
9.6
Location
10.0
10.0 Excellent
Pros: A really lovely hotel with very friendly helpful staff in a superb location Well done we look forward to our next stay
Cons: All good no negatives
7.9 Good
Pros: Comfortable bed Good atmosphere
Cons: No mirror in bedroom Bathroom on the small side Sideboard dusty
7.9 Good
Pros:
Cons: Cold room, never got warmer ruined the stay. Apart from this inconvenient lovely hotel and staff
9.7 Excellent
Pros: Great location. Extremely friendly staff.very comfortable bed
Cons: the stairs are a bit challenging if you have a big suitcase.There is an elevator but it s abit on the "antique" side compare to other mpdern hotel I have been in.
5.0 Okay
Pros: Air con useless. Had to have window and air con on. Hotel so overheated it was like a sauna. They got our room reservation completely wrong, putting us in a superior when we had paid for a deluxe (luckily we spotted the difference), then they didn’t have deluxe twin available and it took ages to resolve.
Cons: Far too hot! Quite bad smells of old cooking throughout.
8.0 Excellent
Pros: The staff and location excellent
Cons: The bedroom was clean but could possibly be in need of refurbishment
10.0 Excellent
Pros: Location is amazing. Off the bustling path.
Cons: Coffee could have been better!
9.2 Excellent
Pros: Position
Cons: Needs more maintenance
3.0 Mediocre
Pros: We stayed for two nights. The hotel is beautiful, it has old word charm and exceptional service. We had a very large room especially for London. It was super clean and lovely. 11 Cadogon is beautifully restored. There is a great bread store directly behind it with homemade croissants, buns, fresh sandwiches and of course coffees. The location is fabulous, just off of Sloan Square.
Cons: There were some problems. The internet was either slow or absent. We were told the walls are thick and "...they're working on it." This is a business and it is unacceptable to struggle to get a speedy connection.I doubt that this was a new problem. I spent hours trying to use the slow connection and for this reason will not go back. The bell person who took up our luggage didn't tell us anything about regulating the heat and the lights and it wasn't intuitive. The control panel on the wall doesn't regulate the radiators. You have to turn them off or on. We couldn't figure out the lights either so we had to wait for a shower until someone came and showed us a master switch. No clock or radio in the room. TV stations were limited; BBC1, BBC2, Bloomberg Britain and old American shows; no finance channels like CNBC, no current movies. The was however the Financial Times in the library.
4.0 Okay
Pros: location and décor is good
Cons: service is poor, very slow to get anything done except the valet.
9.6 Excellent
Pros:
Cons: Perfect position, lovely building and very comfortable. Besr of all - the Concierge team, who were always helpful and available to assist with anything we needed. Have already booked our next visit for three weeks time!
10.0 Excellent
Pros: The bed was amazingly comfortable, the room had fantastic air conditioning, the staff were friendly, helpful and kind. Good restaurant with fresh food, well cooked and seasoned.
Cons:
With a stay at 11 Cadogan Gardens, you'll be centrally located in London, just a 3-minute walk from Sloane Square and 5 minutes by foot from Saatchi Gallery. Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services.
A stay at St. James' Court, A Taj Hotel, London places you in the heart of London, within a 10-minute walk of Buckingham Palace and Victoria Palace Theatre. Featured amenities include wired Internet access (surcharge), a business center, and limo/town car service. Event facilities at this hotel consist of a conference center and a meeting room.
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Overall 8.8 Excellent
Based on 15,631 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
8.0
Pros: Fabulous location, good restaurants and bars, comfortable bedding and linens.
Excellent
10.0
Pros: Room was newly refurbished and very luxurious. Location was great, steps to Buckingham Palace and other city sights.
Excellent
9.1
Pros: Loved the staff, loved the room, and over all loved the location and how close it was to the Tube, Buckingham palace and Westminster Abbey.
Excellent
9.0
Pros: The people who work at the Front desk are terrific. They were very accommodating when I requested a late check out. Plus they gave me a coffee maker for the room which was great.
Mediocre
2.0
Pros: Location is great
Good
6.8
Pros: Bed super comfy , location is good . Staffs are very friendly !
Excellent
9.0
Pros: Great location and very kind staff.
Excellent
10.0
Pros: Location is perfect! Service is excellent, and it is my favorite hotel in London.
Excellent
10.0
Pros: Everything was great , except the air conditioning in the room.
Excellent
10.0
Pros: Location was ideal
Excellent
8.0
Pros: Great breakfast - better to be early though!
Excellent
10.0
Pros: Excellent friendly staff with great customer service and a very relaxed and comfortable place to stay in a very central location
Details
Reviews
Overall 8.8 Excellent
Based on 15,631 reviews
Location
9.7
Service
9.0
Breakfast
7.4
Room
6.9
Amenities
6.8
Pool
6.6
WiFi
5.1
Location
9.6
Service
9.3
Wellness
8.1
Breakfast
8.0
Room
7.1
WiFi
3.5
Location
9.3
Service
9.1
Wellness
8.4
Breakfast
7.8
Room
7.5
WiFi
3.7
Location
9.5
Service
9.3
Breakfast
7.4
Room
6.9
Value
5.8
Location
9.8
Service
9.4
Breakfast
7.3
Vibe
7.0
Room
6.4
8.0 Excellent
Pros: Fabulous location, good restaurants and bars, comfortable bedding and linens.
Cons: Very tiny, very cramped bathroom. Should have been a stand-alone shower but instead a small bathtub with shower head was placed but you had to climb over the toilet to get into the tub. Current renovations also an inconvenience.
10.0 Excellent
Pros: Room was newly refurbished and very luxurious. Location was great, steps to Buckingham Palace and other city sights.
Cons:
9.1 Excellent
Pros: Loved the staff, loved the room, and over all loved the location and how close it was to the Tube, Buckingham palace and Westminster Abbey.
Cons: Our room was next to the laundry room so when we slept in we heard them slamming the door continuously
9.0 Excellent
Pros: The people who work at the Front desk are terrific. They were very accommodating when I requested a late check out. Plus they gave me a coffee maker for the room which was great.
Cons: The hallways seemed a little dirty. Plus the room decor was tired.
2.0 Mediocre
Pros: Location is great
Cons: Call in advanced to inform the hotel that my flight rescheduled, hotel receptionist put me on hold and no response. Concierge giving wrong information, and that when I arrived at that location, the place does open on Sunday.
6.8 Good
Pros: Bed super comfy , location is good . Staffs are very friendly !
Cons: The room we have stayed (room 434) in a terrible condition . Need serious remodeling .Nothing like they posted on the internet . The draw of night stand is very dirty , lots of crumbs . Feels like three stars only .
9.0 Excellent
Pros: Great location and very kind staff.
Cons: A pool or at least hot tub would've been great.
10.0 Excellent
Pros: Location is perfect! Service is excellent, and it is my favorite hotel in London.
Cons:
10.0 Excellent
Pros: Everything was great , except the air conditioning in the room.
Cons:
10.0 Excellent
Pros: Location was ideal
Cons: Room was next to noisy school
8.0 Excellent
Pros: Great breakfast - better to be early though!
Cons:
10.0 Excellent
Pros: Excellent friendly staff with great customer service and a very relaxed and comfortable place to stay in a very central location
Cons: Nothing
A stay at St. James' Court, A Taj Hotel, London places you in the heart of London, within a 10-minute walk of Buckingham Palace and Victoria Palace Theatre. Featured amenities include wired Internet access (surcharge), a business center, and limo/town car service. Event facilities at this hotel consist of a conference center and a meeting room.
Reward yourself with 5-star service and luxury amenities at JW Marriott Grosvenor House London. Located on Park Lane in Central London, our luxury hotel offers exceptional accommodations in a distinguished setting within the upscale neighbourhood of Mayfair. Park Lane is just moments from Hyde Park, Oxford Street, Buckingham Palace and more. Make yourself at home in our elegant rooms and suites, featuring plush pillowtop beds, marble bathrooms and high-speed Wi-Fi access. Savor delicious dining at JW Steakhouse or gather with friends for cocktails at Red Bar and the Bourbon Bar. Partake in a 5-star luxury afternoon tea in our Park Room. Maintain your workout routine in our modern fitness centre. Discover our elegantly renovated ballroom, our sophisticated Executive Lounge and additional upscale venues for your next special occasion. Explore London with ease from our Mayfair luxury hotel via nearby tube stations and Paddington Station. A stay at JW Marriott Grosvenor House London is truly a remarkable one.
Overall 8.8 Excellent
Based on 3,159 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
9.6
Pros: Good clean and near to Oxford street
Excellent
10.0
Pros: Everything was perfect.
Good
6.0
Pros: Friendly staff.
Good
7.0
Pros: The lobby was very impressive and nicely styled. Staff was friendly and helpful
Excellent
9.6
Pros: Excellent location ; near by Oxford street, nice restaurants and the staff are very friendly. Fast service response and the room is clean and warm. Thanks
Excellent
8.0
Pros: Location
Excellent
8.0
Pros: breakfast fair could be better compared to similar 5 star hotels
Excellent
10.0
Pros: Lovely room/decor
Beautiful lounge area, with very friendly staff
Excellent
10.0
Pros: Great hotel. Great service. Great location.
Excellent
10.0
Pros: Love love love this place. It is the best service
Okay
4.5
Excellent
8.0
Pros: Marble floor bathroom. Large reception area to check in.
Details
Reviews
Overall 8.8 Excellent
Based on 3,159 reviews
Location
9.7
Food
8.9
Vibe
8.7
Amenities
8.7
Service
8.2
Breakfast
8.0
Room
6.9
Value
3.7
WiFi
3.2
Location
9.7
Food
8.9
Service
8.4
Room
6.3
Location
9.7
Service
8.5
Breakfast
7.8
Room
6.0
9.6 Excellent
Pros: Good clean and near to Oxford street
Cons: Drink expensive
10.0 Excellent
Pros: Everything was perfect.
Cons: Bedroom was a little too warm but I like a cool room so I opened the window
6.0 Good
Pros: Friendly staff.
Cons: The room was a big disappointment, quite spacious but very 'tired' and in need of a big update. The nets at the window were grey, there was a hole in one of the wardrobe doors as if it had been kicked and the bathroom had a shower curtain!!!
7.0 Good
Pros: The lobby was very impressive and nicely styled. Staff was friendly and helpful
Cons: The room was nice but outdated, especially in the bathroom. Old fixtures, stained sink and tub, only got moderately warm water from bathroom faucets including the shower. I was also surprised that there were no USB ports for charging phones/electronics.
9.6 Excellent
Pros: Excellent location ; near by Oxford street, nice restaurants and the staff are very friendly. Fast service response and the room is clean and warm. Thanks
Cons: All went well!
8.0 Excellent
Pros: Location
Cons: NO FREE INTERNET!!! The hotel and the room was worn, not a 5*****
8.0 Excellent
Pros: breakfast fair could be better compared to similar 5 star hotels
Cons: nothing
10.0 Excellent
Pros: Lovely room/decor
Beautiful lounge area, with very friendly staff
Cons: Front desk staff didn't know the kitchen closing time for the steakhouse
10.0 Excellent
Pros: Great hotel. Great service. Great location.
Cons: Everything was good.
10.0 Excellent
Pros: Love love love this place. It is the best service
Cons:
4.5 Okay
Pros:
Cons: The staff at the hote are complete morons.
8.0 Excellent
Pros: Marble floor bathroom. Large reception area to check in.
Cons: A light snack meal at the Park Room restaurant is real expensive. Would have been 3 to 4 times more expensive than a similar hotel in USA. A cup of coffee, a small 10 oz orange juice, three hamberger of 2 inch diameterand a cup of soup costed USD$70.
Reward yourself with 5-star service and luxury amenities at JW Marriott Grosvenor House London. Located on Park Lane in Central London, our luxury hotel offers exceptional accommodations in a distinguished setting within the upscale neighbourhood of Mayfair. Park Lane is just moments from Hyde Park, Oxford Street, Buckingham Palace and more. Make yourself at home in our elegant rooms and suites, featuring plush pillowtop beds, marble bathrooms and high-speed Wi-Fi access. Savor delicious dining at JW Steakhouse or gather with friends for cocktails at Red Bar and the Bourbon Bar. Partake in a 5-star luxury afternoon tea in our Park Room. Maintain your workout routine in our modern fitness centre. Discover our elegantly renovated ballroom, our sophisticated Executive Lounge and additional upscale venues for your next special occasion. Explore London with ease from our Mayfair luxury hotel via nearby tube stations and Paddington Station. A stay at JW Marriott Grosvenor House London is truly a remarkable one.
With easy access to the main airports and the London Underground, Park Plaza Victoria London puts you at the very heart of the action. Historical attractions, West End theatre and designer boutiques are on the doorstep and landmark attractions such as Buckingham Palace, Hyde Park and Big Ben are all within walking distance. Each of the 299 modern and spacious guestrooms majors on comfort to create a home-away from-home feel, while the spacious apartments have extra living space, a kitchenette and two televisions with Sky TV channels. After a busy day, escape to the fitness centre for a workout. The day wouldn’t be complete without a dose of Italian conviviality and dinner in TOZI Restaurant & Bar, which specialises in Venetian cicchetti and classic cocktails. For a nightcap, Vic’s Bar – the hub of the hotel – serves speciality cocktails, bar snacks and coffees, and complimentary Wi-Fi throughout the hotel to help you keep in touch on your travels.
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Overall 8.7 Excellent
Based on 7,037 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: My husband and I stayed for one night on Saturday night past. Before I arrived I asked on the additional section could we have a quiet room as I am a very light sleeper. I didn’t hear a thing all night, it was so lovely and quiet. We stayed on the 7th floor. The bed was so comfortable, loved the powerful shower and sky was an added bonus. Cannot fault this hotel and highly recommend it for both comfort and location. We will be back. Thank you! X
Excellent
10.0
Pros: I did not like the room that I got at first but please listen to my concerns and gave me a much better room
Excellent
10.0
Pros: Hotel very central for walking to see places of interest, Pimlico felt a safe area, with nice shops and restaurants, we would stay here again. Sadly there are some rough sleepers about, they did not bother us in any way.
Excellent
10.0
Pros: Location is great near underground station, rooms are nice and clean.
Okay
5.0
Pros: Location Good
Excellent
9.7
Pros: they were very nice. gave us a room upgrade and breakfast. vey good value and the room was in good condition. much better than all other hotels I have stayed in in London except the dorchester which is correspondingly expensive!
Good
6.0
Pros: Location
Excellent
9.0
Pros: Hotel was fab! Beautifully decorated for Christmas. Room was lovely, bed was so comfy. If I had to say one bad thing, it would be that the bathroom in the room needs a little doing up. Staff were very friendly and helpful.
Excellent
10.0
Pros: Great location
Excellent
9.6
Pros: Firstly we were given vip of the day this was a free drink each & a couple of chocolates in our room. Nice little touch on arrival
Excellent
10.0
Pros: Cleanliness and location
Excellent
9.0
Pros: Location, the smile of the front desk staffs, they did upgrade my room, with w warm welcome. and I would send warm thanks to Guest Relations Manager , and her team who made my vacation unforgettable.
Details
Reviews
Overall 8.7 Excellent
Based on 7,037 reviews
Location
9.7
Wellness
9.3
Breakfast
8.3
Comfort
8.1
Service
8.1
Room
7.7
WiFi
6.9
Location
9.8
Wellness
9.4
Comfort
8.4
Service
8.1
Breakfast
7.8
Room
7.5
Value
4.7
Location
9.7
Service
8.2
Comfort
7.7
Breakfast
7.5
Room
7.4
WiFi
5.2
Location
9.6
Breakfast
8.3
Comfort
7.7
Service
7.4
Room
6.3
Location
9.9
Breakfast
8.6
Comfort
8.1
Service
7.6
Room
7.2
10.0 Excellent
Pros: My husband and I stayed for one night on Saturday night past. Before I arrived I asked on the additional section could we have a quiet room as I am a very light sleeper. I didn’t hear a thing all night, it was so lovely and quiet. We stayed on the 7th floor. The bed was so comfortable, loved the powerful shower and sky was an added bonus. Cannot fault this hotel and highly recommend it for both comfort and location. We will be back. Thank you! X
Cons:
10.0 Excellent
Pros: I did not like the room that I got at first but please listen to my concerns and gave me a much better room
Cons:
10.0 Excellent
Pros: Hotel very central for walking to see places of interest, Pimlico felt a safe area, with nice shops and restaurants, we would stay here again. Sadly there are some rough sleepers about, they did not bother us in any way.
Cons: Nothing
10.0 Excellent
Pros: Location is great near underground station, rooms are nice and clean.
Cons: Same food everyday at breakfast, but the food is good, includes eggs, sausages, bacon, cheese and diferent types of ham, pastries, and very good fresh juices
5.0 Okay
Pros: Location Good
Cons:
9.7 Excellent
Pros: they were very nice. gave us a room upgrade and breakfast. vey good value and the room was in good condition. much better than all other hotels I have stayed in in London except the dorchester which is correspondingly expensive!
Cons:
6.0 Good
Pros: Location
Cons: The fire alarm From an alleged kitchen smoke alarm incident woke us up in the early morning. the service staff in the restaurant didn't understand English very well.Phone operator could not assist me in making an outside call and connected me to a room..
9.0 Excellent
Pros: Hotel was fab! Beautifully decorated for Christmas. Room was lovely, bed was so comfy. If I had to say one bad thing, it would be that the bathroom in the room needs a little doing up. Staff were very friendly and helpful.
Cons:
10.0 Excellent
Pros: Great location
Cons:
9.6 Excellent
Pros: Firstly we were given vip of the day this was a free drink each & a couple of chocolates in our room. Nice little touch on arrival
Cons: When you’re asked if you’d like to leave your card details for the mini bar only for it not to be stocked. £25 holding charge for 5 days for something I could not have, not good when your daughter wakes early hours & there’s no water in the fridge. Then to be told on reception that the fridge isn’t automatically stocked
10.0 Excellent
Pros: Cleanliness and location
Cons:
9.0 Excellent
Pros: Location, the smile of the front desk staffs, they did upgrade my room, with w warm welcome. and I would send warm thanks to Guest Relations Manager , and her team who made my vacation unforgettable.
Cons:
With easy access to the main airports and the London Underground, Park Plaza Victoria London puts you at the very heart of the action. Historical attractions, West End theatre and designer boutiques are on the doorstep and landmark attractions such as Buckingham Palace, Hyde Park and Big Ben are all within walking distance. Each of the 299 modern and spacious guestrooms majors on comfort to create a home-away from-home feel, while the spacious apartments have extra living space, a kitchenette and two televisions with Sky TV channels. After a busy day, escape to the fitness centre for a workout. The day wouldn’t be complete without a dose of Italian conviviality and dinner in TOZI Restaurant & Bar, which specialises in Venetian cicchetti and classic cocktails. For a nightcap, Vic’s Bar – the hub of the hotel – serves speciality cocktails, bar snacks and coffees, and complimentary Wi-Fi throughout the hotel to help you keep in touch on your travels.
The May Fair, A Radisson Collection Hotel has been a luxury icon in London's most sought after address, since its doors first opened in 1927. The May Fair boasts some of the largest bedrooms in London including an iconic collection of suites. A 3D cinema, tranquil May Fair Spa, 24hr gym and adjoining Palm Beach Casino make it one of the city's most sought-after places to stay or visit. Just down the road from Buckingham Palace, Bond Street's exclusive jewellery stores, cafes and boutiques as well as Berkeley Street's world famous restaurants, it is the perfect base from which to explore the fashion, art and culture that make Mayfair THE place to be for locals, celebrities and discerning business travellers alike. Green Park station is around the corner, with easy access to Canary Wharf. The May Fair Hotel's bedrooms features elegant, contemporary decor, Italian marble bathrooms and luxury Vispring beds with down pillows and 350 thread count Egyptian cotton bedding. All are equipped with free WiFi up to 150mbps on unlimited devices and Samsung TVs offering up to 300 channels in multiple languages. In selected suites, iPads let guests browse the hotel's services and menus before ordering with the touch of a screen. The May Fair, A Radisson Collection Hotel is a foodie heaven. As the flagship kitchen, May Fair Kitchen offers mouth-watering menu of Mediterranean style sharing plates, our signature contemporary Peruvian and Mexican dishes from Monmouth Kitchen and Leicester Square Kitchen and afternoon tea while enjoying the cool atmosphere provided by drop lighting, contemporary furnishings and a DJ 3 nights a week. May Fair Bar is perfect for a daytime meeting or coffee and when the sun goes down, it transforms into one of London's best night spots, serving exquisite cocktails and light bites. May Fair Terrace provides a sleek, open-air enclave for drinks and cigars.
Overall 8.7 Excellent
Based on 3,988 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
9.0
Pros: The location
Okay
5.4
Excellent
9.6
Pros: Very nice location, excellent staff and fabulous breakfast
Poor
1.0
Pros: Nothing
Good
7.1
Pros: Great location!
Excellent
10.0
Pros: Everything
Mediocre
3.4
Pros: The location
Good
7.7
Pros: Location is great, good access to big chunks of London by foot
Rooms are spacious for a big city
Staff very helpful
Excellent
8.5
Pros: Location, deluxe room quite good in size
Excellent
10.0
Pros: Great location, great staff, great services.. the place is spotloss clean and neat.
Excellent
10.0
Pros: Well we celebrated our 25th wedding anniversary at the Mayfair and the staff could do more for us. We come back to our room to find a complimentary bottle of bubbly and chocolates, such a great supprize for both myself and the wife. Would we stay again definitely 100%.
Excellent
8.2
Pros: The location was fantastic.
Details
Reviews
Overall 8.7 Excellent
Based on 3,988 reviews
Location
9.9
WiFi
9.6
Service
8.4
Breakfast
8.1
Food
8.1
Room
6.4
Location
9.9
Service
8.7
Breakfast
8.4
Vibe
6.3
Room
6.0
Location
9.9
Service
8.4
Breakfast
8.1
Room
5.6
Location
9.9
Service
8.4
Comfort
6.4
Room
5.6
Location
9.9
Service
8.1
Vibe
6.0
Room
5.6
Amenities
5.5
9.0 Excellent
Pros: The location
Cons: Nothing
5.4 Okay
Pros:
Cons: The rooms are small, old and run down. Worst value for the money.
9.6 Excellent
Pros: Very nice location, excellent staff and fabulous breakfast
Cons: Room quite hot, Windows not to be opened and airco being a bit noisy
1.0 Poor
Pros: Nothing
Cons: I have a serious complaint about the stay last night on top of a previous stay last week, basically the Hotel management allow occupiers of the 8th floor suites to play loud music until any time they wish, to the detriment of the guests below. Unacceptable. During the nights of the 29th and 30th while I was in room 442 the fire alarm went off 3 or 4 times. That was coupled with noise which I thought was coming from outside but was probably from a suite on the 8th floor. Last night I stayed in room 752 and was unable to sleep after 2am due to very loud noise (and I mean VERY loud plus vibrations and strong bass, Arabic music) coming from upstairs on the 8th floor. When I complained to the Duty manager he apparently went upstairs, asked them to turn down the music and they did not, instead the music continued until 5:30am at which point I checked out and left the Hotel to go very early to the airport to sleep. The Duty Manager did offer me a room at around 3am where I could go and sleep but I refused since it should not be me to continue being inconvenienced and I had no idea the music would continue until 5:30am! NEVER Again!!!
7.1 Good
Pros: Great location!
Cons: Rooms are very basic for the money we paid!!!
10.0 Excellent
Pros: Everything
Cons:
3.4 Mediocre
Pros: The location
Cons: The room's need total renovation as they are old and worn out. Good cleaning would also be a good start.
7.7 Good
Pros: Location is great, good access to big chunks of London by foot
Rooms are spacious for a big city
Staff very helpful
Cons: Gym a bit small
Too long a wait for elevators
Breakfast crowded late in the morning, not so special
8.5 Excellent
Pros: Location, deluxe room quite good in size
Cons: Housekeeping not on par with 5 star hotels. Sometimes they forget to clean the room. I have to call to ask them to clean otherwise they would wait hours and hours before they clean.
10.0 Excellent
Pros: Great location, great staff, great services.. the place is spotloss clean and neat.
Cons:
10.0 Excellent
Pros: Well we celebrated our 25th wedding anniversary at the Mayfair and the staff could do more for us. We come back to our room to find a complimentary bottle of bubbly and chocolates, such a great supprize for both myself and the wife. Would we stay again definitely 100%.
Cons:
8.2 Excellent
Pros: The location was fantastic.
Cons: The out of town crowd the hotel attracts is undesirable... I often made to feel like second class due to the fact I am a woman... I hear this crowd often descends on London in the summer though so I can't slight the hotel for accommodating to them
The May Fair, A Radisson Collection Hotel has been a luxury icon in London's most sought after address, since its doors first opened in 1927. The May Fair boasts some of the largest bedrooms in London including an iconic collection of suites. A 3D cinema, tranquil May Fair Spa, 24hr gym and adjoining Palm Beach Casino make it one of the city's most sought-after places to stay or visit. Just down the road from Buckingham Palace, Bond Street's exclusive jewellery stores, cafes and boutiques as well as Berkeley Street's world famous restaurants, it is the perfect base from which to explore the fashion, art and culture that make Mayfair THE place to be for locals, celebrities and discerning business travellers alike. Green Park station is around the corner, with easy access to Canary Wharf. The May Fair Hotel's bedrooms features elegant, contemporary decor, Italian marble bathrooms and luxury Vispring beds with down pillows and 350 thread count Egyptian cotton bedding. All are equipped with free WiFi up to 150mbps on unlimited devices and Samsung TVs offering up to 300 channels in multiple languages. In selected suites, iPads let guests browse the hotel's services and menus before ordering with the touch of a screen. The May Fair, A Radisson Collection Hotel is a foodie heaven. As the flagship kitchen, May Fair Kitchen offers mouth-watering menu of Mediterranean style sharing plates, our signature contemporary Peruvian and Mexican dishes from Monmouth Kitchen and Leicester Square Kitchen and afternoon tea while enjoying the cool atmosphere provided by drop lighting, contemporary furnishings and a DJ 3 nights a week. May Fair Bar is perfect for a daytime meeting or coffee and when the sun goes down, it transforms into one of London's best night spots, serving exquisite cocktails and light bites. May Fair Terrace provides a sleek, open-air enclave for drinks and cigars.
InterContinental® London Park Lane hotel makes a luxurious and relaxing base for discovering the city’s culture and heritage. Surrounded by the elegant shops and restaurants of Mayfair and Knightsbridge, many of the hotel's rooms have views across London's Royal Parks. Savour the menu at one of two award-winning restaurants, or relax in typically English style with a sumptuous afternoon tea. Our business facilities are among the best in the capital.
Overall 8.7 Excellent
Based on 2,392 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Good
7.0
Pros: Location. Pretty close to most things in Central London
Excellent
9.6
Pros: Great location First class customer service Very helpful staff
Excellent
8.3
Pros: The staff were friendly and welcoming. I left my luggage in storage and everyone was very friendly.
Excellent
10.0
Pros: The location was in the middle of it all. If you want to go to Harrods you can walk one way, if you want to go to Pickadilly a few blocks the other way, if you want to get on a tour bus walk across the street... This hotel is in the center of what you will want to do. The doorman remembered by name and more importantly my 13 year old son's name everyday! Great hotel I will stay there every time I am in London.
Excellent
9.0
Pros: location. comfort of room
Excellent
10.0
Pros: The best hotel in Mayfair. The best staff and so attentative to your needs and clean rooms. The best location too.
Good
7.0
Pros: Super Location in Central London.
Excellent
8.0
Pros: The hotel is in a very nice part of Mayfair, near Green Park, Hyde Park and St James' Park as well as near some very good shopping areas. The staff are friendly and helpful. Our room was kept spotlessly clean.
Excellent
8.0
Pros: The people and the location very nice service
Excellent
8.0
Pros: Perfect location!
Okay
5.4
Pros: Location
Details
Reviews
Overall 8.7 Excellent
Based on 2,392 reviews
Location
9.6
Service
8.5
Wellness
7.8
Breakfast
7.0
Room
6.8
Value
4.9
Pool
0.0
Location
9.7
Service
8.5
Breakfast
7.3
Room
6.4
Location
9.7
Service
8.7
Room
5.6
Comfort
5.3
Value
5.2
Location
9.7
Service
8.5
Room
5.7
Room
5.9
7.0 Good
Pros: Location. Pretty close to most things in Central London
Cons: Drillibg noisy repairs the Manager on duty did nothing to fix. Bar couldn't she a simple 4 ingredient cocktail. No ice machine or space in rediculously expensive mini bar. Kept getting charged for services not used- accomodation, mini-bar, phone???
9.6 Excellent
Pros: Great location First class customer service Very helpful staff
Cons: Building work noise
8.3 Excellent
Pros: The staff were friendly and welcoming. I left my luggage in storage and everyone was very friendly.
Cons:
10.0 Excellent
Pros: The location was in the middle of it all. If you want to go to Harrods you can walk one way, if you want to go to Pickadilly a few blocks the other way, if you want to get on a tour bus walk across the street... This hotel is in the center of what you will want to do. The doorman remembered by name and more importantly my 13 year old son's name everyday! Great hotel I will stay there every time I am in London.
Cons:
9.0 Excellent
Pros: location. comfort of room
Cons: room was not ready at promised checkin tome. also on two days, room had not been cleaned yet when we returned late afternoon. had to wait in lobby. needed mor housekeeping staff this week
10.0 Excellent
Pros: The best hotel in Mayfair. The best staff and so attentative to your needs and clean rooms. The best location too.
Cons:
7.0 Good
Pros: Super Location in Central London.
Cons: Lobby area and public areas nothing impressive for a 5 star designation. Would say this Hotel definitely 4 star. Rooms nice but very small. Bar area just OK.
8.0 Excellent
Pros: The hotel is in a very nice part of Mayfair, near Green Park, Hyde Park and St James' Park as well as near some very good shopping areas. The staff are friendly and helpful. Our room was kept spotlessly clean.
Cons: Our room was on the small side, but cosy. We found the breakfast menu limited, e.g. the bread basket contained one piece of baguette and three different sweets for four people.
8.0 Excellent
Pros: The people and the location very nice service
Cons:
8.0 Excellent
Pros: Perfect location!
Cons:
5.4 Okay
Pros: Location
Cons: Dated. Rooms feel early 80s - eg bathroom has shower curtain !!
InterContinental® London Park Lane hotel makes a luxurious and relaxing base for discovering the city’s culture and heritage. Surrounded by the elegant shops and restaurants of Mayfair and Knightsbridge, many of the hotel's rooms have views across London's Royal Parks. Savour the menu at one of two award-winning restaurants, or relax in typically English style with a sumptuous afternoon tea. Our business facilities are among the best in the capital.
Opened in 1955, The Westbury Mayfair, a Luxury Collection Hotel, London is primely located on Bond Street, in the heart of Mayfair’s fashion and arts district. The only hotel to occupy such a prized address, it shares its illustrious position with prestigious boutiques, arts institutions and city landmarks, offering an ideal base from which to explore the individuality and authentic personality of the neighborhood. The restyled 225 guestrooms, including 63 suites have been individually designed with elements of redwood paneling, a subtle palette and rich fabrics with bold accents, creating inviting and refined accommodation. Rooms are fitted with Italian marble en-suite bathrooms, customized with a generous array of luxury bath amenities.
Overall 8.7 Excellent
Based on 1,639 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
9.0
Pros: Service, cleanliness & location
Excellent
10.0
Pros: Staff was friendly and helpful The bed was dreamy And location was everything
Good
7.1
Pros: Amazing location Really friendly and helpful staff Bright rooms Good lighting
Mediocre
3.0
Pros: location not bad, staff is friendly and that's all
Excellent
10.0
Pros: Great team and service - excellent rooms and location. My go to hotel in London !
Excellent
9.7
Pros: Location, quiet, comfortable and clean room
Details
Reviews
Overall 8.7 Excellent
Based on 1,639 reviews
Location
9.7
Service
8.8
Breakfast
6.6
Room
6.0
WiFi
5.2
Value
5.1
Comfort
4.1
Wellness
2.1
Location
9.8
Service
8.4
Room
5.2
Value
5.0
Comfort
3.6
Location
9.7
Service
8.7
Breakfast
6.4
Room
5.2
Comfort
4.3
Location
9.6
Service
9.1
Room
5.8
Comfort
4.6
Service
8.4
Room
5.4
9.0 Excellent
Pros: Service, cleanliness & location
Cons: Nothing!
10.0 Excellent
Pros: Staff was friendly and helpful The bed was dreamy And location was everything
Cons:
7.1 Good
Pros: Amazing location Really friendly and helpful staff Bright rooms Good lighting
Cons: Price Decor Needs a refurb Can hear people in the rooms next door Can hear people in the hallway Can here the busy street outside
3.0 Mediocre
Pros: location not bad, staff is friendly and that's all
Cons: well does not worth the money at all, heating problems and outside noise in the first room, both heaters were not working, we have to heat the room with portable heaters, second day room has been changed, 1 heater was working but too much noise, the other one was not working. At the checkout, already prepaid but the hotel tried to charge me extra %5 service charge. Not recommended at all.
10.0 Excellent
Pros: Great team and service - excellent rooms and location. My go to hotel in London !
Cons:
9.7 Excellent
Pros: Location, quiet, comfortable and clean room
Cons: Nothing worth mentioning
Opened in 1955, The Westbury Mayfair, a Luxury Collection Hotel, London is primely located on Bond Street, in the heart of Mayfair’s fashion and arts district. The only hotel to occupy such a prized address, it shares its illustrious position with prestigious boutiques, arts institutions and city landmarks, offering an ideal base from which to explore the individuality and authentic personality of the neighborhood. The restyled 225 guestrooms, including 63 suites have been individually designed with elements of redwood paneling, a subtle palette and rich fabrics with bold accents, creating inviting and refined accommodation. Rooms are fitted with Italian marble en-suite bathrooms, customized with a generous array of luxury bath amenities.
Overlooking tranquil Vincent Square in the heart of Westminster; Wellington Hotel combines contemporary design with character. Each of the 84 spacious guestrooms and apartments (with kitchenette) feature: stylish interiors, en suite bathrooms, air-conditioning, complimentary Wi-Fi and work desk with USB port and international adaptor socket. The 24hr gym is equipped with cardio machines, bodyweight apparatus and free weights. The restaurant serves a full English breakfast and an Italian inspired la carte menu for lunch & dinner. The convivial atmosphere of the lounge bar makes it the perfect setting for cocktails or afternoon tea (24hr room service is available). There are two innovative & unique conference rooms and landscaped lawns. Both Wellington Suite (maximum capacity 125 delegates) and Chapel Suite (maximum capacity 85 delegates) combine period features including parquet flooring, stained glass windows and vaulted ceilings, with modern technology. The lawns are ideal for summer BBQs. Local iconic landmarks include Buckingham Palace, Houses of Parliament and Big Ben and Westminster Abbey.
Overall 8.6 Excellent
Based on 1,931 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
9.0
Pros: I had an enjoyable and relaxing stay at the Wellington Hotel. The staff were welcoming and the room was comfortable and well-equipped. It is in an excellent location yet quiet and away from the bustle of Victoria.
Excellent
9.0
Pros: Staff excellent and very friendly atmosphere
Excellent
9.0
Pros: This is a lovely hotel in a good location, an attractive area - a part of London we weren't familiar with, but it was great. Our room was very nice, modern, comfortable and clean, and had a nice sitting area too. Nice pre-dinner drink at the bar. We didn't use the restaurant but the menu looked decent and reasonable.
Poor
1.0
Pros: Pretty
Excellent
9.0
Pros: The Wellington Hotel is in a large, quiet square which contains a school playing field. It is an easy walk to/from Victoria Station (but taxi needed if you have luggage). It is also convenient for Westminster Roman Catholic Cathedral (completed 1903), an impressive Byzantine-style building - not to be confused with the much more historic Westminster Abbey (Church of England) at the other end of Victoria Street. Both of these great churches have many features of interest and also world-class choirs, so music-lovers might wish to attend a choral service. The hotel has friendly and helpful staff, comfortable rooms and a useful lounge area, and good cooking. Seasonal touches - such as hot mulled wine on offer near Reception from 5 p.m. on December evenings - are appreciated.
Good
7.0
Pros: Room was clean and fairly modern, bathroom a little cramped but again clean. Pleanty of space in the actual room, good hot water and heating. Perfect location for anywhere from Victoria to Westminster and great to walk around the area.
Details
Reviews
Overall 8.6 Excellent
Based on 1,931 reviews
Location
9.5
WiFi
9.4
Cleanliness
9.2
Service
8.4
Room
7.8
Comfort
7.4
Breakfast
5.7
Value
5.3
Cleanliness
9.5
Location
9.3
Service
8.5
Room
7.5
Comfort
6.7
Breakfast
5.6
Value
4.8
Location
9.8
Cleanliness
9.1
Service
8.2
Comfort
7.6
Room
6.6
Breakfast
6.4
Location
9.6
Cleanliness
9.4
Service
8.4
Room
8.1
Comfort
7.7
Breakfast
5.0
Value
4.4
Location
9.6
Service
8.6
Room
7.5
9.0 Excellent
Pros: I had an enjoyable and relaxing stay at the Wellington Hotel. The staff were welcoming and the room was comfortable and well-equipped. It is in an excellent location yet quiet and away from the bustle of Victoria.
Cons: Access for disabled guests at the front of the hotel is difficult as there are steps. There is disabled access at the back of the hotel.
9.0 Excellent
Pros: Staff excellent and very friendly atmosphere
Cons: All good
9.0 Excellent
Pros: This is a lovely hotel in a good location, an attractive area - a part of London we weren't familiar with, but it was great. Our room was very nice, modern, comfortable and clean, and had a nice sitting area too. Nice pre-dinner drink at the bar. We didn't use the restaurant but the menu looked decent and reasonable.
Cons: Nothing not to like.
1.0 Poor
Pros: Pretty
Cons: Bed was not comfy at all. The maid/housekeeping cane into room twice!! Kept knocking and woke us up two times which was taking the mick! Once at 8am and again at 10.05 am! Not happy. Had the worst nights sleep ever. When telling the reception In the morning, all he could say was I’m sorry that shouldn’t have happened.
9.0 Excellent
Pros: The Wellington Hotel is in a large, quiet square which contains a school playing field. It is an easy walk to/from Victoria Station (but taxi needed if you have luggage). It is also convenient for Westminster Roman Catholic Cathedral (completed 1903), an impressive Byzantine-style building - not to be confused with the much more historic Westminster Abbey (Church of England) at the other end of Victoria Street. Both of these great churches have many features of interest and also world-class choirs, so music-lovers might wish to attend a choral service. The hotel has friendly and helpful staff, comfortable rooms and a useful lounge area, and good cooking. Seasonal touches - such as hot mulled wine on offer near Reception from 5 p.m. on December evenings - are appreciated.
Cons: The handsome flight of steps leading up to the entrance could be improved by a stylish handrail, which older guests would greatly appreciate. The uninviting "goods entrance" for disabled access off the street at the back would be a poor introduction for less mobile guests to a pleasant hotel. The taps serving the bath/shower are not of a standard design. Clear instructions with a diagram would be helpful.
7.0 Good
Pros: Room was clean and fairly modern, bathroom a little cramped but again clean. Pleanty of space in the actual room, good hot water and heating. Perfect location for anywhere from Victoria to Westminster and great to walk around the area.
Cons: The reception staff always friendly and obviously well trained if at times stressed. But I would expect and welcome all staff looking all guests in the eye and saying good morning or hello when passing them in the corridor.
Overlooking tranquil Vincent Square in the heart of Westminster; Wellington Hotel combines contemporary design with character. Each of the 84 spacious guestrooms and apartments (with kitchenette) feature: stylish interiors, en suite bathrooms, air-conditioning, complimentary Wi-Fi and work desk with USB port and international adaptor socket. The 24hr gym is equipped with cardio machines, bodyweight apparatus and free weights. The restaurant serves a full English breakfast and an Italian inspired la carte menu for lunch & dinner. The convivial atmosphere of the lounge bar makes it the perfect setting for cocktails or afternoon tea (24hr room service is available). There are two innovative & unique conference rooms and landscaped lawns. Both Wellington Suite (maximum capacity 125 delegates) and Chapel Suite (maximum capacity 85 delegates) combine period features including parquet flooring, stained glass windows and vaulted ceilings, with modern technology. The lawns are ideal for summer BBQs. Local iconic landmarks include Buckingham Palace, Houses of Parliament and Big Ben and Westminster Abbey.
With a stay at Jumeirah Lowndes Hotel, you'll be centrally located in London, just a 5-minute walk from Hyde Park and 10 minutes by foot from Green Park. Featured amenities include complimentary wired Internet access, limo/town car service, and express check-out. Planning an event in London? This hotel has facilities measuring 312 square feet (29 square meters), including a meeting room.
Overall 8.6 Excellent
Based on 842 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
9.6
Pros: Very clean and modern
Excellent
9.4
Pros: Everything. Staff were smazing. Robert was a star. Showed me everything in my room and was so polite and sweet.
Excellent
8.8
Pros: Location
Excellent
9.0
Pros: Friendly staff. Cleaning service is the best Ive ever experienced. Location is super!
Excellent
9.0
Pros: It was clean,comfotable
Excellent
8.0
Pros: very good food and service
Details
Reviews
Overall 8.6 Excellent
Based on 842 reviews
Location
9.4
Service
8.7
Breakfast
7.1
Room
6.3
Vibe
5.6
Comfort
4.4
Amenities
4.2
Location
9.5
Service
8.1
Breakfast
6.7
Room
6.0
Service
8.5
Room
5.2
Comfort
3.9
9.6 Excellent
Pros: Very clean and modern
Cons: Bathroom cold
9.4 Excellent
Pros: Everything. Staff were smazing. Robert was a star. Showed me everything in my room and was so polite and sweet.
Cons: Nothing
8.8 Excellent
Pros: Location
Cons: Cost during peak times
9.0 Excellent
Pros: Friendly staff. Cleaning service is the best Ive ever experienced. Location is super!
Cons: I was mistakenly charged for two items (red bull) Price is a bit higher for the size of the room. Construction note was not posted by property when booking was made.
9.0 Excellent
Pros: It was clean,comfotable
Cons: Comfortable
8.0 Excellent
Pros: very good food and service
Cons: bathroom needs two sinks and ideally a bath
With a stay at Jumeirah Lowndes Hotel, you'll be centrally located in London, just a 5-minute walk from Hyde Park and 10 minutes by foot from Green Park. Featured amenities include complimentary wired Internet access, limo/town car service, and express check-out. Planning an event in London? This hotel has facilities measuring 312 square feet (29 square meters), including a meeting room.
London Hilton on Park Lane directly overlooks Royal Hyde Park and offers stunning views from every room and suite. The hotel is close to all of London’s main attractions, from West End theatres and world-famous landmarks such as Buckingham Palace, to the vibrant shopping districts of Oxford Street, Knightsbridge and Bond Street. Soaring high above the city streets, London Hilton on Park Lane Hotel is famed for its unparalleled service and prestigious Park Lane location. The hotel’s proximity to the underground stations of Hyde Park and Green Park makes it the perfect base from which to explore London’s many sites. Boasting a range of famous London restaurants and bars, our Park Lane hotel offers a culinary journey starting with Breakfast at Hilton at Podium Restaurant and Bar. Sample our Confessions of a Chocoholic afternoon tea, followed by Champagne in our designer POP Bar. For dining with a Tiki twist, there’s the Polynesian-inspired Trader Vic’s. For the ultimate fine dining, visit Michelin-starred Galvin at Windows. Situated on the 28th floor, this destination restaurant and bar is renowned for its breathtaking views and seasonally inspired French haute cuisine. Guests can end the day at top celebrity nightspot, Whisky Mist at Zeta. London Hilton on Park Lane offers a wide range of meetings and event space for any occasion - from small business meetings to glamorous award dinners and stylish weddings. The hotel has become synonymous with prestige events, both large and small.
Overall 8.5 Excellent
Based on 3,674 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Okay
4.0
Pros: The location only
Excellent
10.0
Pros: Everything
Excellent
8.8
Pros: Location brilliant, most of the staff were really very nice. Nice breakfast and afternoon tea. Lovely view! We had a great time.
Good
6.3
Pros: The location was good
Mediocre
2.0
Pros: Nothing
Good
7.0
Pros: Orange juice machine.
Mediocre
3.0
Pros: the only good thing about this hotel is location and very friendly staff
Excellent
8.0
Pros: breakfast. front desk was very nice. Room service was excellent. the housekeepers were very nice, but cleaned the minimal.
Good
7.0
Pros: It was where the event I was going was being held.
Excellent
10.0
Pros: I am so very impressed with the staff at this hotel. I received an unbelievable upgrade. Valetiu smadhed it out of the ballpark. 100% chsnce I will be back. Price paid, extraordinary value for money.
Excellent
10.0
Pros: great restaurants, bars, lounges & clubs in the hotel or connected just outside
Excellent
8.0
Pros: Great location, clean an friendly
Details
Reviews
Overall 8.5 Excellent
Based on 3,674 reviews
Location
9.5
Bar
8.9
Service
8.5
Food
8.4
Breakfast
8.1
Amenities
7.3
Room
7.0
WiFi
5.6
Value
4.7
Cleanliness
4.6
Comfort
4.4
Location
9.6
Service
8.3
Breakfast
8.2
Room
6.1
Value
5.5
Cleanliness
4.4
Comfort
4.2
Location
9.6
Service
8.5
Breakfast
8.4
Room
6.1
Comfort
3.9
Location
9.5
Service
8.7
Amenities
6.6
Room
5.8
Comfort
4.1
Location
9.5
Service
8.6
Room
6.1
Comfort
3.9
4.0 Okay
Pros: The location only
Cons: How they staff treated me first. Also the room was connected to another one and was very dirty.
10.0 Excellent
Pros: Everything
Cons: Nothing
8.8 Excellent
Pros: Location brilliant, most of the staff were really very nice. Nice breakfast and afternoon tea. Lovely view! We had a great time.
Cons: Certain areas and carpets were showing a bit of wear. But overall very very nice stay.
6.3 Good
Pros: The location was good
Cons: The bathroom was so antiquated .I had to fill the bath on several occasions as the the plug was no longer functioning. It took many minutes to obtain hot water. The bath itself had cracks and mould around the sides. The breakfast was abysmal with only a small selection available. My partner had chosen baked beans which she ate but told me that they were cold. I chose some scrambled eggs which smelt like fish, this I mentioned to the waiter who informed the chef who claimed that this is the smell you get from pasteurized eggs. I cannot remember this odour having eaten pasteurized eggs on several occasions. I think they have seriously overcharged for what they have offered. I will never return to this hotel ever again.
2.0 Mediocre
Pros: Nothing
Cons: Rude racist staff. Old shabby hotel. Feels like a 2* property. The manager and reception staff was very rude. Would never see a Hilton again in my life.
7.0 Good
Pros: Orange juice machine.
Cons: The breakfast lets the hotel down and does not match standards of a 5 stars hotel in London. Breakfast staff seemed untrained and inexperienced. Food was not varied and it was difficult to understand how it needed to be ordered. It all seemed very disorganised . Tables were not prepared and nobody seemed to be attending them . Staying with two people coming from abroad , very embarrassing . Someone should be overseeing the staff .
3.0 Mediocre
Pros: the only good thing about this hotel is location and very friendly staff
Cons: hotel claims 5 stars, however it can hardly be considered as one. bath room is absolutely old requires deep maintenance. was very cold in the room, the cold air was coming from closed windows (even though we had heating fully switched on). Hotels as Hilton shall provide expected quality, which surely was not the case here. Very used/exchausted hotel.
8.0 Excellent
Pros: breakfast. front desk was very nice. Room service was excellent. the housekeepers were very nice, but cleaned the minimal.
Cons: the room needs to be redone. the paint on the molding is cracking, the furniture is very old, curtains stained.
7.0 Good
Pros: It was where the event I was going was being held.
Cons: The price
10.0 Excellent
Pros: I am so very impressed with the staff at this hotel. I received an unbelievable upgrade. Valetiu smadhed it out of the ballpark. 100% chsnce I will be back. Price paid, extraordinary value for money.
Cons: Nothing.
10.0 Excellent
Pros: great restaurants, bars, lounges & clubs in the hotel or connected just outside
Cons:
8.0 Excellent
Pros: Great location, clean an friendly
Cons: Shower could with updating as leaking. An that once security opened room to balcony could nor shut again.
London Hilton on Park Lane directly overlooks Royal Hyde Park and offers stunning views from every room and suite. The hotel is close to all of London’s main attractions, from West End theatres and world-famous landmarks such as Buckingham Palace, to the vibrant shopping districts of Oxford Street, Knightsbridge and Bond Street. Soaring high above the city streets, London Hilton on Park Lane Hotel is famed for its unparalleled service and prestigious Park Lane location. The hotel’s proximity to the underground stations of Hyde Park and Green Park makes it the perfect base from which to explore London’s many sites. Boasting a range of famous London restaurants and bars, our Park Lane hotel offers a culinary journey starting with Breakfast at Hilton at Podium Restaurant and Bar. Sample our Confessions of a Chocoholic afternoon tea, followed by Champagne in our designer POP Bar. For dining with a Tiki twist, there’s the Polynesian-inspired Trader Vic’s. For the ultimate fine dining, visit Michelin-starred Galvin at Windows. Situated on the 28th floor, this destination restaurant and bar is renowned for its breathtaking views and seasonally inspired French haute cuisine. Guests can end the day at top celebrity nightspot, Whisky Mist at Zeta. London Hilton on Park Lane offers a wide range of meetings and event space for any occasion - from small business meetings to glamorous award dinners and stylish weddings. The hotel has become synonymous with prestige events, both large and small.
With a stay at Flemings Mayfair, you'll be centrally located in London, within a 10-minute walk of Royal Academy of Arts and Buckingham Palace. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Overall 8.5 Excellent
Based on 1,022 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10.0
Excellent
9.7
Pros: Lovely, attentive staff!
Excellent
9.4
Pros: Excellent location (3 blocks from Green Park Tube/Bus) 15 minutes walk from Picadilly Circus.
Very Good Breakfast Buffet.
Great Value for Single Rooms.
Lovely Bar in the basement, open till 1:00 for guests.
Good
7.5
Pros: Location size and friendly
Excellent
8.8
Pros: It was a calm and nice atmosphere
Excellent
10.0
Pros: Perfect blend of classic charm and modern dynamism run by exceptionally friendly and helpful staff.
Details
Reviews
Overall 8.5 Excellent
Based on 1,022 reviews
Location
9.6
Cleanliness
9.3
Service
9.0
Vibe
8.9
Bar
8.9
Food
7.1
Breakfast
6.4
Room
6.0
Value
5.2
Comfort
3.6
Wellness
2.5
Location
9.6
Service
9.0
Vibe
8.8
Breakfast
6.8
Room
5.4
Value
4.7
Comfort
3.3
Location
9.7
Service
9.2
Vibe
8.6
Room
5.7
Comfort
4.4
Location
9.2
Service
8.9
Room
4.8
Location
9.7
Service
9.1
Room
5.7
10.0 Excellent
Pros:
Cons: Flemings is a delightful place to stay. We have stayed before. The staff are very accommodating, the food is delicious and the hotel itself is beautifully maintained - you would expect nothing less!
9.7 Excellent
Pros: Lovely, attentive staff!
Cons:
9.4 Excellent
Pros: Excellent location (3 blocks from Green Park Tube/Bus) 15 minutes walk from Picadilly Circus.
Very Good Breakfast Buffet.
Great Value for Single Rooms.
Lovely Bar in the basement, open till 1:00 for guests.
Cons: Price/Value advantage is with Single Rooms, for full-size rooms for 2 guests the pricing becomes similar to many others in the area (although still a superior value than most)
7.5 Good
Pros: Location size and friendly
Cons: Our suite room 75 was right over the underground and from 6 in the morning and up to midnight there was train every 3 mins so not very restful ! ! !
8.8 Excellent
Pros: It was a calm and nice atmosphere
Cons: Is that when j arrived I didn’t have any drinking complimentary water
10.0 Excellent
Pros: Perfect blend of classic charm and modern dynamism run by exceptionally friendly and helpful staff.
Cons:
With a stay at Flemings Mayfair, you'll be centrally located in London, within a 10-minute walk of Royal Academy of Arts and Buckingham Palace. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Overall 8.4 Excellent
Based on 6,418 reviews
All reviews
- All reviews
- Couples
- Solo
- Families
- Business
Excellent
9.0
Pros: the staff were very friendly and professional - the room was basic but was expecting that but had the essentials, shower in section of hte room, free wiifi, sky tv and free coffee/tea/water in room. as a bouns there was as wine and cheese evening free of charge for all visitors, which was great as traveling alone meant I could just relax not having to find somewhere to have a evening drink. bed was very comfortable - room was adequate size for just me staying for one night, booking out was easy and they offered a free luguage holding service, which meant I could go out and enjoy the day without having to drag all my laguage with me! definitely use the place again as great value for great location - just down from the national express bus station and opposit vicotora train station highly recommended.
Good
6.0
Pros: Customer service great, but fuse outlet wasn't working pro
Excellent
10.0
Pros: Complimentary cheese and wine! Super friendly and helpful staff.
Okay
5.0
Pros: The location is good and I enjoyed the wine and cheese which is offered to all guests from 5-7PM which helps somewhat swallow the pill for the quality of the room and excessive price.
Good
7.0
Pros: Cleanliness of the room was superb.
Excellent
10.0
Pros: Staff, great. Location great. Room great. Wine and cheese, very nice.
Mediocre
3.0
Pros: Not much
Good
7.5
Pros: Location was very good and staff were great.
Excellent
10.0
Pros: Staff was so amazing and helpful!
Good
7.0
Pros: The staff at the reception was so friendly and helpful, it makes this hotel special. The complimentary cheese and wine, such a nice courtsey!
Good
6.0
Pros: Very good with checking in early and was organized.
Excellent
8.0
Pros: Close to Victoria Station and a wonderful complimentary wine and cheese each evening!
Details
Reviews
Overall 8.4 Excellent
Based on 6,418 reviews
Bar
9.8
Location
9.6
Service
9.4
Food
9.4
Vibe
9.0
Value
8.8
Cleanliness
8.6
WiFi
8.3
Breakfast
7.6
Amenities
6.4
Room
4.8
Comfort
2.5
Bar
9.8
Location
9.7
Food
9.3
Service
9.2
Vibe
8.6
Cleanliness
8.4
Breakfast
7.0
Amenities
6.7
Room
4.9
Comfort
2.3
Bar
9.9
Location
9.6
Service
9.4
Food
9.2
Vibe
8.9
Cleanliness
8.7
Breakfast
7.5
Room
5.5
Comfort
2.8
Bar
9.9
Location
9.7
Food
9.6
Service
9.4
Value
9.1
Cleanliness
8.7
Vibe
8.7
Breakfast
7.7
Amenities
6.5
Room
4.5
Comfort
2.4
Bar
9.6
Food
9.2
Location
9.2
Service
9.0
Vibe
8.9
Cleanliness
8.3
Breakfast
7.8
Room
4.5
Comfort
2.4
9.0 Excellent
Pros: the staff were very friendly and professional - the room was basic but was expecting that but had the essentials, shower in section of hte room, free wiifi, sky tv and free coffee/tea/water in room. as a bouns there was as wine and cheese evening free of charge for all visitors, which was great as traveling alone meant I could just relax not having to find somewhere to have a evening drink. bed was very comfortable - room was adequate size for just me staying for one night, booking out was easy and they offered a free luguage holding service, which meant I could go out and enjoy the day without having to drag all my laguage with me! definitely use the place again as great value for great location - just down from the national express bus station and opposit vicotora train station highly recommended.
Cons: not sure how comfortable I'll be if staying with someone with the bathroom/shower in same area / not a seperate room, so not good for newly couples! but minior issue - overall think its a great place to go for location and value for money
6.0 Good
Pros: Customer service great, but fuse outlet wasn't working pro
Cons: The bathroom is tight with glass walls not appropriate when traveling with child my son had to turn around while I showered!
10.0 Excellent
Pros: Complimentary cheese and wine! Super friendly and helpful staff.
Cons: Nothing
5.0 Okay
Pros: The location is good and I enjoyed the wine and cheese which is offered to all guests from 5-7PM which helps somewhat swallow the pill for the quality of the room and excessive price.
Cons: My room was tiny it had no window and it still cost 300 £ a night. I felt like I was in cell.
7.0 Good
Pros: Cleanliness of the room was superb.
Cons: As I was travelling for business, it would have been nice if there was an iron in the room for ironing shirts. Also, I felt the lighting in the room was a little too dark.
10.0 Excellent
Pros: Staff, great. Location great. Room great. Wine and cheese, very nice.
Cons: No window in room. When we were in the room it was to sleep so lack of window not a problem really.
3.0 Mediocre
Pros: Not much
Cons: The room is ridiculously small
7.5 Good
Pros: Location was very good and staff were great.
Cons: Tiny room that was more like a cabin on a yacht, and as wide as a bed is long. Uncomfortable bed too.
10.0 Excellent
Pros: Staff was so amazing and helpful!
Cons:
7.0 Good
Pros: The staff at the reception was so friendly and helpful, it makes this hotel special. The complimentary cheese and wine, such a nice courtsey!
Cons: The water in the shower was not particularly hot (and I love to have very hot shower) and I didn t expect the room was that that small ( but I should have expected this for such a good price and location)
6.0 Good
Pros: Very good with checking in early and was organized.
Cons: The shower was an issue. Someone helped me fix it but still had problems. It wouldn't adjust the temperature.
8.0 Excellent
Pros: Close to Victoria Station and a wonderful complimentary wine and cheese each evening!
Cons: The bed is literally against two walls so you must climb over the other person to get in or out of bed - better suited for one person.
Since throwing open our doors during the glamour of the 1920’s, the Sheraton Grand London Park Lane remains a true expression of Mayfair’s grandeur. Our celebrated art deco address boasts unrivalled views of Green Park with connections to London’s historic landmarks. From the moment you arrive, allow yourself to be swept away to an era of timeless elegance, charm and class. Our signature suites provide uncompromising indulgence with luxury amenities and exclusive access to the Club Lounge. Savour unrivalled culinary experiences with our award winning afternoon tea served in the exquisite Palm Court, be transported to the bustling markets of Italy in Mercante or sample London’s finest craft beers in Smith & Whistle. Walk in the footsteps of the many who have celebrated, gathered and marked life’s most important moments in our iconic Ballroom. Our dedicated service inspired by the hotel’s heritage will ensure you create unique and memorable experiences that will stay with you for a lifetime.
Overall 8.4 Excellent
Based on 1,900 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
8.0
Pros: Location and really nice rooms
Okay
5.7
Pros: Great location
Good
7.0
Pros: The ancient looks of the property and close to places you would like to visit
Okay
4.2
Pros: Location only
Excellent
9.0
Pros: Great Hotel and Very well Located
Good
6.3
Pros: Good location, comfortable bed.
Details
Reviews
Overall 8.4 Excellent
Based on 1,900 reviews
WiFi
10.0
Location
9.6
Breakfast
8.1
Amenities
7.6
Service
7.5
Room
6.7
Value
4.7
Wellness
3.3
Location
9.7
Amenities
7.7
Service
7.5
Room
5.6
Location
9.6
Breakfast
8.4
Service
7.5
Room
5.8
Value
4.0
Room
5.7
Location
9.2
Service
7.1
Room
6.0
8.0 Excellent
Pros: Location and really nice rooms
Cons: There are only 2 elevators at the Hotel and are like 40 feet apart!!! I would look for other hotel before coming back.
5.7 Okay
Pros: Great location
Cons: Looks like a five star hotel from the outside but has the rooms and facilities of a regular Sheraton...
7.0 Good
Pros: The ancient looks of the property and close to places you would like to visit
Cons: Not maintained or upgraded the property . This is shown in bathroom accessories, especially in public area
4.2 Okay
Pros: Location only
Cons: Stuff not helpful , the room small , some of the employees are rude!!! especially concierge !!!and we stuck in the elevator no and no body knows about us, for around ten minutes. We call them so many times and no one answered!! They block from my bank account more than what we booked her
9.0 Excellent
Pros: Great Hotel and Very well Located
Cons:
6.3 Good
Pros: Good location, comfortable bed.
Cons: Inconsistent service levels(concierge), poor housekeeping(towels for wash not replaced, floor towels removed not replaced, left windows open in 2 degrees weather while out!, very unpleasant scent in the stairways), concierge misplaced/lost shopping bag (unexplained)..quite overpriced for level of service and accomodation received.
Since throwing open our doors during the glamour of the 1920’s, the Sheraton Grand London Park Lane remains a true expression of Mayfair’s grandeur. Our celebrated art deco address boasts unrivalled views of Green Park with connections to London’s historic landmarks. From the moment you arrive, allow yourself to be swept away to an era of timeless elegance, charm and class. Our signature suites provide uncompromising indulgence with luxury amenities and exclusive access to the Club Lounge. Savour unrivalled culinary experiences with our award winning afternoon tea served in the exquisite Palm Court, be transported to the bustling markets of Italy in Mercante or sample London’s finest craft beers in Smith & Whistle. Walk in the footsteps of the many who have celebrated, gathered and marked life’s most important moments in our iconic Ballroom. Our dedicated service inspired by the hotel’s heritage will ensure you create unique and memorable experiences that will stay with you for a lifetime.
Experience personalized 5-star service at London Marriott Hotel Grosvenor Square. Welcome to upscale Mayfair, minutes from world-class shopping, Hyde Park and iconic landmarks. Settle into elegantly furnished rooms and suites with marble bathrooms, signature bedding and deluxe amenities. Enjoy scenic views of Grosvenor Square or our private gardens - some suites boast balconies. From steakhouse dining at Gordon Ramsay Bar & Grill, or experiencing Lucky Cat by Gordon Ramsay - an Asian Eating House and vibrant late night lounge, not to mention the hotel's 1920's inspired award-winning speakeasy bar, The Luggage Room, guests can enjoy an impressive array of gastronomic experiences and the very best location in Mayfair to relax and gather friends.Explore our 12,109 square feet of high-tech event spaces, including a grand ballroom featuring natural daylight, ideal for business or social gatherings. Experience the city of London in memorable fashion at our eminent Mayfair hotel, the original London Marriott.
Overall 8.4 Excellent
Based on 1,488 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9.6
Pros: staff, location
Excellent
10.0
Pros: The location is the main reason I chose this hotel, but it was the comfort and a good nights sleep that really counted for me.
Excellent
10.0
Pros: Staff very friendly, comfort of the room, proximity to my office and value for money comfort..
Excellent
9.0
Pros: Location Service Quality and price
Good
6.0
Pros: Great location.
Excellent
10.0
Pros: Fhe stuff was very helpful and friendly
Good
7.9
Pros: The location
Good
7.0
Pros: Location and people
Excellent
9.0
Pros: I liked the staff very much. Hotel employee at check-in was very efficient and lobby staff were very quick to help me with my bags or call me a cab. I loved the location, best of both worlds, close to the shops and on a beautiful park.
Excellent
8.8
Pros: Location is great. Good breakfast a la carte. Staff is great. Nice comfortable beds. Overall good cleaning
Mediocre
3.0
Pros: Executive Lounge, Nespresso machine in room (one bed suite)
Details
Reviews
Overall 8.4 Excellent
Based on 1,488 reviews
Location
9.7
Service
8.4
WiFi
6.0
Breakfast
5.9
Vibe
5.5
Room
5.3
Value
4.4
Comfort
3.8
Location
9.8
Service
8.8
Room
4.4
Comfort
3.4
Location
9.8
Service
7.6
Breakfast
5.7
Room
4.3
Comfort
3.7
Location
9.8
Service
8.4
Room
4.4
Service
8.4
9.6 Excellent
Pros: staff, location
Cons: -
10.0 Excellent
Pros: The location is the main reason I chose this hotel, but it was the comfort and a good nights sleep that really counted for me.
Cons: The only thing I can think of is that the hallways were very dark with a lot of black paint, not very inviting.
10.0 Excellent
Pros: Staff very friendly, comfort of the room, proximity to my office and value for money comfort..
Cons: Only think was lighting was a little dark in the room
9.0 Excellent
Pros: Location Service Quality and price
Cons:
6.0 Good
Pros: Great location.
Cons: The room I had booked wasn't available, so I had two single beds instead of one double. There was a mid-week function happening on the ground floor, which could be heard from my 2nd floor room. The breakfast was delivered without cutlery and no milk for coffee. For a one night stay, I wasn't very impressed.
10.0 Excellent
Pros: Fhe stuff was very helpful and friendly
Cons:
7.9 Good
Pros: The location
Cons: The hotel was more like an airport hotel than a luxury hotel in central london.
7.0 Good
Pros: Location and people
Cons: Bed is very uncomfortable
9.0 Excellent
Pros: I liked the staff very much. Hotel employee at check-in was very efficient and lobby staff were very quick to help me with my bags or call me a cab. I loved the location, best of both worlds, close to the shops and on a beautiful park.
Cons: YES ! THE BED !!! I am still nursing an injured knee. The bed was too big for the room plus it had a frame which took up even more space from the room. Other than that it was a comfortable mattress and nice quiet room.
8.8 Excellent
Pros: Location is great. Good breakfast a la carte. Staff is great. Nice comfortable beds. Overall good cleaning
Cons: The toilets of the 1st floor are really small and difficult to even move in it. Gym is a old to be a 5 star hotel
3.0 Mediocre
Pros: Executive Lounge, Nespresso machine in room (one bed suite)
Cons: Elevators constantly being refurbished; bad internet; arriving late at night and not having our designated room (one bed suite) despite having called up the day before to advise hotel of our late arrival.
Experience personalized 5-star service at London Marriott Hotel Grosvenor Square. Welcome to upscale Mayfair, minutes from world-class shopping, Hyde Park and iconic landmarks. Settle into elegantly furnished rooms and suites with marble bathrooms, signature bedding and deluxe amenities. Enjoy scenic views of Grosvenor Square or our private gardens - some suites boast balconies. From steakhouse dining at Gordon Ramsay Bar & Grill, or experiencing Lucky Cat by Gordon Ramsay - an Asian Eating House and vibrant late night lounge, not to mention the hotel's 1920's inspired award-winning speakeasy bar, The Luggage Room, guests can enjoy an impressive array of gastronomic experiences and the very best location in Mayfair to relax and gather friends.Explore our 12,109 square feet of high-tech event spaces, including a grand ballroom featuring natural daylight, ideal for business or social gatherings. Experience the city of London in memorable fashion at our eminent Mayfair hotel, the original London Marriott.
Stay in splendour in the heart of central London. Built by the Victorian railway pioneers in 1862, The Grosvenor Hotel Victoria ushered in a Golden Age of travel. Restored to its former glory, this Grade II listed building combines modern luxury, including free wi-fi throughout the hotel, with unique period features. Enjoy the best of London from the 4-star Grosvenor Hotel, located within walking distance of Buckingham Palace.We are excited to announce that The Grosvenor Hotel will be opening its doors for the first time as the Amba Grosvenor Hotel in December 2019. Please accept our apologies for any inconvenience - which will be kept to a minimum - whilst refurbishment is underway.
Overall 8.2 Excellent
Based on 6,080 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
8.3
Pros: Good central location, and comfortable.
Excellent
8.0
Pros: location, air conditioning, room service food
Excellent
9.2
Pros: The property is in a good location and the staff are very good especially in the breakfast room
Excellent
10.0
Pros: Friendly and helpfull staff. Great usage of the space in the room. Located so central that you can walk to just about everywhere.
Excellent
8.8
Pros: The accomodation was lovely, we had a beautiful newly refurbished room. We stayed for my Mother's 50th birthday celebrations and guest services arranged a nice treat for us. As a group of 7 we have rooms together and the hotel accommodated the request for twin beds in the rooms. We enjoyed a pre theatre meal in the grosvenor arms and we liked having the use of the executive lounge. In the morning this was very busy and the breakfast items quickly ran out, the waitress needed assistance as she could not give everyone the service has had wished to single handedly. There were limited food items, cups and milk. When we returned in the evening, she looked after us very well and the service was fantastic. We loved the wine and snacks in the executive lounge which was quieter in the evenings.
Excellent
8.3
Pros: Clean and very friendly and helpful staff.
Excellent
10.0
Pros: Excellent location with direct access to Victoria Station. Grand old hotel - built in 1860's - but rooms totally updated. Staff was execellent
Okay
5.0
Pros: Room was nice with good storage. Bed was comfortable.
Poor
1.0
Pros: The location of the hotel was great. Beautiful lobby and structure.
Good
6.0
Pros: The lobby was beautiful and it was a great location.
Excellent
10.0
Pros: The bathtub and location. There are a lot of stairs if that makes your journey more difficult. But they are happy to help you.
Excellent
10.0
Pros: The location is amazing because you can walk to a lot of things but also be right at the underground, train, and bus stations. The staff was wonderful!!
Details
Reviews
Overall 8.2 Excellent
Based on 6,080 reviews
Location
9.6
Service
7.9
Breakfast
6.9
Amenities
6.4
WiFi
6.0
Room
5.8
Location
9.7
Service
7.2
Breakfast
7.0
Room
6.0
Location
9.7
Service
7.3
Breakfast
7.1
Room
6.1
Value
5.3
Location
9.7
Service
6.9
Breakfast
6.7
Room
5.3
Location
9.6
Service
8.4
Breakfast
7.2
Room
4.7
Comfort
4.3
8.3 Excellent
Pros: Good central location, and comfortable.
Cons: Service charge in the bar, we had drinks each night but one night we were only in there an hour and they wanted to charge £15 service charge which is ridiculous for guests staying in the hotel.
8.0 Excellent
Pros: location, air conditioning, room service food
Cons: room service lost our order and had to re-order making dinner over 1 hour late
9.2 Excellent
Pros: The property is in a good location and the staff are very good especially in the breakfast room
Cons: We found the rooms cold this time and had an issue with the executive lounge however a member of staff solved our executive lounge issue
10.0 Excellent
Pros: Friendly and helpfull staff. Great usage of the space in the room. Located so central that you can walk to just about everywhere.
Cons: The room service food was very dissapointing.
8.8 Excellent
Pros: The accomodation was lovely, we had a beautiful newly refurbished room. We stayed for my Mother's 50th birthday celebrations and guest services arranged a nice treat for us. As a group of 7 we have rooms together and the hotel accommodated the request for twin beds in the rooms. We enjoyed a pre theatre meal in the grosvenor arms and we liked having the use of the executive lounge. In the morning this was very busy and the breakfast items quickly ran out, the waitress needed assistance as she could not give everyone the service has had wished to single handedly. There were limited food items, cups and milk. When we returned in the evening, she looked after us very well and the service was fantastic. We loved the wine and snacks in the executive lounge which was quieter in the evenings.
Cons: On our first evening we visited the soak bar as a group of 7, when paying the bill for drinks only we were asked why we did not wish to pay the service charge. Given we have waited a very long time to be served, and had been ignored by staff. We also would have had a second round of cocktails but had nobody to ask, we chose not to pay the service charge. As we were leaving we were challenged as to why we had not paid this I do not feel this is acceptable given service charges are an optional discretionary charge.
8.3 Excellent
Pros: Clean and very friendly and helpful staff.
Cons:
10.0 Excellent
Pros: Excellent location with direct access to Victoria Station. Grand old hotel - built in 1860's - but rooms totally updated. Staff was execellent
Cons: for US customers, rooms are all small side but are standard European size. Storage space is a bit spare. No drawers for clothes.
5.0 Okay
Pros: Room was nice with good storage. Bed was comfortable.
Cons: Bathroom very small. Our TV had problems, would freeze and would have to shut off then on again. Over and Over. Also seemed to depended on which channel was selected. Mentioned this the first night we checked in. Technician came but problem was not resolved that evening. Next day they tried again. Still not solved. Since we had been on an all day excursion that 2nd day of our stay we didn't realize until evening that problem still existed. So the problem was never resolved. No offer to move us was made during that time. At checkout we asked whether they would instead give us the breakfast we had on one day for free. We were told yes. But I still see a pending charge on our bill for $64. That should be $0.
1.0 Poor
Pros: The location of the hotel was great. Beautiful lobby and structure.
Cons: The Fire alarm went off in our room at 4:30am causing me to jump out of bed hitting my shoulder which is now in pain several days later. The staff said it was an error. Plus the television did not work and the cold faucet in the bathroom did not work.
6.0 Good
Pros: The lobby was beautiful and it was a great location.
Cons: The rooms were tiny. There was no room to even open a suitcase. I expected more for the price. The elevators had issues as well and we had to carry our suitcases up stairs.
10.0 Excellent
Pros: The bathtub and location. There are a lot of stairs if that makes your journey more difficult. But they are happy to help you.
Cons:
10.0 Excellent
Pros: The location is amazing because you can walk to a lot of things but also be right at the underground, train, and bus stations. The staff was wonderful!!
Cons:
Stay in splendour in the heart of central London. Built by the Victorian railway pioneers in 1862, The Grosvenor Hotel Victoria ushered in a Golden Age of travel. Restored to its former glory, this Grade II listed building combines modern luxury, including free wi-fi throughout the hotel, with unique period features. Enjoy the best of London from the 4-star Grosvenor Hotel, located within walking distance of Buckingham Palace.We are excited to announce that The Grosvenor Hotel will be opening its doors for the first time as the Amba Grosvenor Hotel in December 2019. Please accept our apologies for any inconvenience - which will be kept to a minimum - whilst refurbishment is underway.
With its convenient location opposite Victoria Station, this central London hotel provides easy access to major airports and a public transport hub that connects the city. Within walking distance of Buckingham Palace, Harrods, Oxford Street and many other points of interest, DoubleTree by Hilton Hotel London – Victoria is ideally suited for any visitor to one of the world’s most popular tourist destinations. Family-friendly, but also perfectly tailored for business travellers, this comfortable and modern hotel offers a choice of contemporary guest rooms, suites and upper floor Executive Rooms featuring outstanding views of central London. Enjoy fine dining at 2 Bridge Place before heading out for a theatre performance, or order 24-room service while you catch up with work. Host a business gathering in seven versatile conference centre event spaces, or let an expert event planner assist you in staging a memorable wedding. Stay energized with the fitness centre and keep on top of your schedule with complimentary WiFi throughout the hotel.
Overall 8.1 Excellent
Based on 3,794 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
9.0
Pros: Its neat terminal 2, but its a walk from terminal three if your flight is from there. Nice runway views, and good for an overstay.
Excellent
9.0
Pros: The room was cosy and the bed was really comfy. Breakfast choice was excellent and the waiters at the restaurant were exceptionally friendly and accomodating. Rose -Marie and Yasser need the highest compliments for looking after us really well
Excellent
10.0
Pros: great location and quality
Excellent
10.0
Pros: How easy they were to help us! I wanted to make a tea time and they were so nice and made it for me.
Excellent
10.0
Pros: quick check in, nice room, friendly staff
Excellent
8.8
Pros: Location of the property was perfect for our needs. The room was spacious although there was no dressing table with mirror there was a desk under the TV. The bed was very comfortable
Excellent
9.0
Pros: Great location. Modern and clean!
Okay
4.0
Pros: Only the location and the cookie at check in
Excellent
10.0
Pros: Clean, comfortable, great bar.
Excellent
8.0
Pros: Location
Excellent
10.0
Pros: The staff was very nice and helpful. Our stay was perfect and we loved the price! Perfect location for hopping on the train at Victoria Station and the dining options were plentiful!
Excellent
8.0
Pros: Great location right next to major transport hubs and the best places of interest in London. Delicious full English breakfast available.
Details
Reviews
Overall 8.1 Excellent
Based on 3,794 reviews
Location
9.6
WiFi
8.7
Service
8.3
Breakfast
7.3
Room
6.1
Value
5.0
Amenities
4.0
Location
9.8
Service
8.7
Breakfast
7.2
Room
5.8
Comfort
4.4
Amenities
3.4
Location
9.6
Service
7.9
Breakfast
7.1
Value
5.4
Room
5.3
Cleanliness
4.9
Comfort
4.4
Amenities
4.0
Location
9.7
Service
8.3
Breakfast
7.1
Room
5.0
Comfort
4.2
Location
9.5
Service
8.4
Breakfast
7.4
Room
5.5
9.0 Excellent
Pros: Its neat terminal 2, but its a walk from terminal three if your flight is from there. Nice runway views, and good for an overstay.
Cons: The rates are a bit high for an airport hotel, at that time, they were higher than 5 star well-known resort brands in the city.
9.0 Excellent
Pros: The room was cosy and the bed was really comfy. Breakfast choice was excellent and the waiters at the restaurant were exceptionally friendly and accomodating. Rose -Marie and Yasser need the highest compliments for looking after us really well
Cons:
10.0 Excellent
Pros: great location and quality
Cons:
10.0 Excellent
Pros: How easy they were to help us! I wanted to make a tea time and they were so nice and made it for me.
Cons:
10.0 Excellent
Pros: quick check in, nice room, friendly staff
Cons: there was nothing to dislike
8.8 Excellent
Pros: Location of the property was perfect for our needs. The room was spacious although there was no dressing table with mirror there was a desk under the TV. The bed was very comfortable
Cons: Areas are due a refurb. Cleanliness of the room was good but hallways were tired and water and toilet roll was stored in the hallways too. Expected more for a high end hotel like Hilton and for the price.
9.0 Excellent
Pros: Great location. Modern and clean!
Cons:
4.0 Okay
Pros: Only the location and the cookie at check in
Cons: Quite disappointed with this hotel, not the DoubleTree experience I would have expected as in the US. Other than the cookie, everything else was a let down. Small room, poor A/C-couldn't cool the room down on a sunny but not particularly hot day.
10.0 Excellent
Pros: Clean, comfortable, great bar.
Cons: Wasn't able to check in early at 11:30am after a long day of travel. Understandable in a large busy hotel.
8.0 Excellent
Pros: Location
Cons: Rats
10.0 Excellent
Pros: The staff was very nice and helpful. Our stay was perfect and we loved the price! Perfect location for hopping on the train at Victoria Station and the dining options were plentiful!
Cons:
8.0 Excellent
Pros: Great location right next to major transport hubs and the best places of interest in London. Delicious full English breakfast available.
Cons: The room was tiny.
With its convenient location opposite Victoria Station, this central London hotel provides easy access to major airports and a public transport hub that connects the city. Within walking distance of Buckingham Palace, Harrods, Oxford Street and many other points of interest, DoubleTree by Hilton Hotel London – Victoria is ideally suited for any visitor to one of the world’s most popular tourist destinations. Family-friendly, but also perfectly tailored for business travellers, this comfortable and modern hotel offers a choice of contemporary guest rooms, suites and upper floor Executive Rooms featuring outstanding views of central London. Enjoy fine dining at 2 Bridge Place before heading out for a theatre performance, or order 24-room service while you catch up with work. Host a business gathering in seven versatile conference centre event spaces, or let an expert event planner assist you in staging a memorable wedding. Stay energized with the fitness centre and keep on top of your schedule with complimentary WiFi throughout the hotel.
Set in the heart of London’s West End, Le Méridien Piccadilly complements the hotel’s vibrant cultural and architectural surroundings. After the Restoration of the English monarchy in 1660, Piccadilly emerged as one of the most fashionable locales in London, a designation it holds today. Experience a new perspective on a cherished London landmark. Discover Maskelyne & Cooke, our magical-themed cocktail bar, with intimate yet vibrant atmosphere and magic performances. The freshly renovated Club Lounge, located on the mezzanine level overlooking the main lobby, is a truly distinctive and exclusive area stylishly decorated in shades of light grey that contrast with the white, light-filled lobby. The hotel’s many amenities include meeting facilities and banqueting suites; the Piccadilly Health Club with one of London’s largest indoor swimming pools and The Terrace On Piccadilly, offering classic cuisine with a contemporary twist.
Overall 8.1 Excellent
Based on 2,180 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
9.2
Pros: The location can not any more convenient, at just 2 min walk from PIcadilly. We stayed in a CLub room giving access to the free lounge, ansd that was very very convenient and offered great complimentary drinks and food... we particularly loved the complimentary afternoon tea.
Excellent
10.0
Pros: Location, good facilities, friendly staff, wonderful bar
Good
7.1
Pros: We spent one night here and it had a Very good location for what we needed.
Okay
4.5
Pros: Location is fantastic. Staff work hard trying to present a hotel that needs restoration.
Mediocre
3.0
Pros: Location
Excellent
10.0
Pros: Location
Excellent
10.0
Pros: All
Poor
1.0
Pros: Location
Good
6.0
Pros: Great location and we were able to check into one of the room early.
Excellent
9.0
Pros: Staff arranging birthday flowers etc in the room
Good
7.9
Pros: Great location , friendly staff and had aa excellent meal in the restaurant pre theatre .
Excellent
9.6
Pros: Comfortable and excellent location.
Details
Reviews
Overall 8.1 Excellent
Based on 2,180 reviews
Location
9.7
WiFi
8.3
Service
7.5
Pool
7.3
Breakfast
6.8
Room
5.2
Vibe
4.7
Cleanliness
4.4
Value
4.4
Location
9.7
Service
7.4
Pool
7.3
Breakfast
7.2
Value
4.5
Cleanliness
4.3
Room
4.2
Vibe
4.0
Location
9.7
Service
7.6
Wellness
6.8
Breakfast
6.7
Room
4.7
Vibe
4.0
Value
3.8
Location
9.7
Service
7.9
Comfort
5.2
Room
4.5
Vibe
4.0
Location
9.7
Room
4.4
9.2 Excellent
Pros: The location can not any more convenient, at just 2 min walk from PIcadilly. We stayed in a CLub room giving access to the free lounge, ansd that was very very convenient and offered great complimentary drinks and food... we particularly loved the complimentary afternoon tea.
Cons: The style and furniture of the rooms could be upgraded...
10.0 Excellent
Pros: Location, good facilities, friendly staff, wonderful bar
Cons: Better food at the restaurant
7.1 Good
Pros: We spent one night here and it had a Very good location for what we needed.
Cons: The bathroom wasn’t very clean and there was no ventilation. The room itself could do with being updated. The decor was outdated and the floorboards squeezed with every footstep. (room 504)
4.5 Okay
Pros: Location is fantastic. Staff work hard trying to present a hotel that needs restoration.
Cons: Rooms are dirty and in bold disrepair. Hotel should close in order to facilitate a proper renovation. Food on the Club Level was poor. (Illy coffee machine is a great choice).
Afternoon Tea in the Club is an embarrassment. Please stop it.
3.0 Mediocre
Pros: Location
Cons: 3 to 4 star at best Rooms dates
10.0 Excellent
Pros: Location
Cons: Old furniture
10.0 Excellent
Pros: All
Cons:
1.0 Poor
Pros: Location
Cons: 1. We paid for a king and they tried to put us in a double saying that is all they has available. We had to talk to the manager to get them to move us to a King. 2. One day room was not cleaned. 3. One day the disabled our room key. 4. The room smelled
6.0 Good
Pros: Great location and we were able to check into one of the room early.
Cons: The service in the bar area by the restaurant was slow, took over 20 minutes to order a drink. There was also a power, however, this could happen at any time. The main issue was there was no hot water on Sunday morning. All they said was sorry it happens.
9.0 Excellent
Pros: Staff arranging birthday flowers etc in the room
Cons: Delay on check in
7.9 Good
Pros: Great location , friendly staff and had aa excellent meal in the restaurant pre theatre .
Cons: Very poor bar facilities for a hotel of this standing. After our visit to the theatre we looked forward to a few drinks in the bar. Waited 10 mins to order and waited 20 mins for the drinks to arrive ! Also would mention room was nice but bathroom needs a refurb !
9.6 Excellent
Pros: Comfortable and excellent location.
Cons: Its the third year ive been and each time ive thought it could do with a re-furb. Think its about time but still keep it traditional.
Set in the heart of London’s West End, Le Méridien Piccadilly complements the hotel’s vibrant cultural and architectural surroundings. After the Restoration of the English monarchy in 1660, Piccadilly emerged as one of the most fashionable locales in London, a designation it holds today. Experience a new perspective on a cherished London landmark. Discover Maskelyne & Cooke, our magical-themed cocktail bar, with intimate yet vibrant atmosphere and magic performances. The freshly renovated Club Lounge, located on the mezzanine level overlooking the main lobby, is a truly distinctive and exclusive area stylishly decorated in shades of light grey that contrast with the white, light-filled lobby. The hotel’s many amenities include meeting facilities and banqueting suites; the Piccadilly Health Club with one of London’s largest indoor swimming pools and The Terrace On Piccadilly, offering classic cuisine with a contemporary twist.
A stay at Park Lane Mews Hotel places you in the heart of London, steps from Park Lane and Piccadilly. Featured amenities include limo/town car service, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Overall 6.8 Good
Based on 2,559 reviews
All reviews
- All reviews
- Couples
- Business
- Families
- Solo
Good
6.0
Pros: The location is excellent & the bathroom towels were lovely & large.
Excellent
10.0
Pros: Reception staff were excellent
Okay
4.0
Okay
5.0
Okay
5.7
Good
7.7
Pros: Staff were helpful and friendly. Location was good for central London.
Good
7.7
Pros: Hotel in amazing location close to everything- great parks, transport, restaurants, pubs etc - room was small but comfortable- breakfast really good - would definitely stay again - for the price value point it’s fantastic
Okay
5.1
Pros: Area safe and convenient. Location central.
Good
7.0
Pros: Great location and Londons West End all within walking distance, it was very good value and clean and quiet. The Buffet breakfast was also good value and adequate
Excellent
8.0
Pros: I enjoy boutique hotels. The staff was fine. Very professional. Internet was pretty good. The breakfast had a nice variety of options. The neighborhood is awesome. Beautiful architecture, plenty of local options for restaurants, pubs and shopping.
Good
7.4
Pros: The location is excellent. The breakfast was outstanding. The rooms are clean but a bit small. The shower was great with plenty of hot water. The room had a hair dryer but no iron. Straight behind the hotel is a movie theater and several great restaurants close by. I loved the Kings Arms Pub.
Good
6.3
Pros: Good location and polite staff.
Details
Reviews
Overall 6.8 Good
Based on 2,559 reviews
Location
9.7
Breakfast
6.7
Service
6.3
Cleanliness
4.1
Room
3.7
Comfort
3.3
Vibe
3.2
WiFi
2.8
Amenities
2.4
Location
9.6
Breakfast
6.8
Value
6.4
Service
5.1
Cleanliness
4.2
Room
3.7
Comfort
3.6
Amenities
2.5
Vibe
2.3
Location
9.8
Breakfast
6.4
Service
6.3
Cleanliness
3.6
Room
3.2
Comfort
2.9
Vibe
2.8
Amenities
1.9
Location
9.7
Breakfast
6.6
Value
6.1
Service
5.6
Cleanliness
3.9
Room
3.9
Vibe
3.3
Comfort
3.2
Location
9.6
Value
6.6
Service
6.0
Cleanliness
4.3
Comfort
3.5
Room
3.2
Vibe
2.0
6.0 Good
Pros: The location is excellent & the bathroom towels were lovely & large.
Cons: The bed was not very comfortable & the hotel was desperately in need of updating. The tv was ancient & we couldn’t get BBC 1. The carpet was old & manky & the room itself was quite cold, only two of the plug sockets seemed to be working.
10.0 Excellent
Pros: Reception staff were excellent
Cons:
4.0 Okay
Pros:
Cons: Uncomfortable beds. Bins collected in the morning at 7am on a Saturday
5.0 Okay
Pros:
Cons: We’ve stayed every year for about 7 years This was the most expensive by nearly 50% and the worst room Even after we complained and got a better room it was poor with a minute en-suite This hotel is now in serious need of upgrading and is no longer worth the price
5.7 Okay
Pros:
Cons: The wifi didn't work the whole time I was there, which is pretty unacceptable.
7.7 Good
Pros: Staff were helpful and friendly. Location was good for central London.
Cons: Lack of parking. Perhaps a deal with local car parks so not paying £40 plus per night.
7.7 Good
Pros: Hotel in amazing location close to everything- great parks, transport, restaurants, pubs etc - room was small but comfortable- breakfast really good - would definitely stay again - for the price value point it’s fantastic
Cons: Place is a bit dated but this also is part of its charm
5.1 Okay
Pros: Area safe and convenient. Location central.
Cons: I stayed there for six nights. Very overpriced for London. Please look at the photos I posted of our room. That is what the rooms truly look like, nothing like they look like on the website. Peeling wallpaper, old mattress, outdated furniture, no safe in the room, rude front desk.
7.0 Good
Pros: Great location and Londons West End all within walking distance, it was very good value and clean and quiet. The Buffet breakfast was also good value and adequate
Cons: The room itself whilst clean and comfortable was very small
8.0 Excellent
Pros: I enjoy boutique hotels. The staff was fine. Very professional. Internet was pretty good. The breakfast had a nice variety of options. The neighborhood is awesome. Beautiful architecture, plenty of local options for restaurants, pubs and shopping.
Cons: The hotel is a little tired. They need to spend some money cleaning up the wood trim. It is unnecessarily scratched up. The mattress was too firm and TV was lousy. The room was small and difficult to work in.
7.4 Good
Pros: The location is excellent. The breakfast was outstanding. The rooms are clean but a bit small. The shower was great with plenty of hot water. The room had a hair dryer but no iron. Straight behind the hotel is a movie theater and several great restaurants close by. I loved the Kings Arms Pub.
Cons: I only had I think 10-12 tv stations and no cable news. The internet was ok but it went down for a full day. They said they were trying to repair it and it took 24 hrs. The room was a bit warm, it was November so I thought I would open the window. It was screwed closed. The lights on the front of the hotel would shine into the room at night. Even with the curtains it was BRIGHT! Spent 4 nights.
6.3 Good
Pros: Good location and polite staff.
Cons: There were a number of issues with the room. No hot water from the shower, TV didn't work, very noisy throughout the night from street noise, and my phone charger burnt out from a faulty socket in the wall.
A stay at Park Lane Mews Hotel places you in the heart of London, steps from Park Lane and Piccadilly. Featured amenities include limo/town car service, complimentary newspapers in the lobby, and dry cleaning/laundry services.
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