Prices are in New Zealand Dollars.

The Cranley

10 Bina Gardens, London, SW5 0LA, United Kingdom
+44 207 373 0123

Cheapest
rate per night

6.3

Good
based on 1,423 reviews
The Cranley - London, England, United Kingdom
Check-in
-
Check-out
Compare vs KAYAK |

Provider Nightly total
Priceline $187
HotelTonight $201
Agoda.com $228
Priceline
HotelTonight
Agoda.com

Good to know

Distance to city centre 4.1 km
Location rating 9.7
Nearest airport London Heathrow
Distance to airport 19.0 km

Rooms

Check-in
Check-out

Executive rooms

$309+

Photo
Bed type
Provider
Nightly base price
IMAGE
Unknown
$309 per night
IMAGE
King bed
$397 per night
IMAGE
Unknown
$415 per night
IMAGE
Unknown
$420 per night
IMAGE
Unknown
$543 per night

Classic rooms

$228+

Photo
Bed type
Provider
Nightly base price
IMAGE
Unknown
$228 per night
IMAGE
Double bed
$291 per night

Superior rooms

$187+

Photo
Bed type
Provider
Nightly base price
IMAGE
Unknown
$187 per night
IMAGE
Unknown
$232 per night
IMAGE
Unknown
$260 per night
IMAGE
Unknown
$269 per night
IMAGE
Unknown
$280 per night
IMAGE
Unknown
$299 per night
IMAGE
Unknown
$302 per night
IMAGE
Unknown
$319 per night

Reviews

Pros

Cons

Traveller rating

150
137
127
64
1

Time of year

Traveller type

Show reviews that mention

+
air conditioning in 37 reviews
close to the tube in 32 reviews
coffee making facilities in 113 reviews
comfortable bed in 118 reviews
continental breakfast in 126 reviews
facilities in the room in 243 reviews
friendly staff in 131 reviews
gloucester road in 18 reviews
great location in 178 reviews
hotel room in 220 reviews
nice hotel in 129 reviews
poor maintenance in 4 reviews
poor service in 44 reviews
poster bed in 97 reviews
sleep with the window open in 22 reviews
stained curtains in 8 reviews
tea and coffee making in 100 reviews
  • Good
    Aug 2019
    6.3

    Location

    No cooked breakfast. Air con not working

  • Okay
    Aug 2019
    5.8

    Location was excellent. Less than five minute walk from Gloucester Road tube station. Room spacious and quiet location with large windows an fresh air.

    Well... breakfast was a disaster! No staff. Tables vacant and not cleared. No food. Basic food not topped up. A Sainsbury’s grocery order arrived in the middle of the breakfast time which was wheeled through the breakfast room. Half an hour it took to get tea and toast... but not cups, butter and still a dirty table from last guests. No pastries. No cold water. The list goes on! Extras were offered but no offer of menus about what the menu included. While I sat there I googled the Food Safety Agency report on the hotel. It is rated 0. https://ratings.food.gov.uk/business/en-GB/334916/Cranley-Hotel-Kensington-and-Chelsea This inspection took place in January 2019 and clearly no action taken. Decided to check out early and get breakfast elsewhere! Trip hazards everywhere with large carpets.

  • Good
    Aug 2019
    7.5

    I was upgraded from a classic single to a suite - I’d asked for a quiet room to work and they came up trumps there. It’s faded steins the edges and far too hot but glorious room with lounge and balcony. Felt so spoilt.

    Far too hot under the eaves. Room air con broken and the standalone unit clearly had been there a while and far from cooling down the room have off so much heat it had the effect of a radiator, unfortunate when it was so hot

  • Mediocre
    Aug 2019
    2.5

    The hotel asks for a credit card number as a deposit when you arrive. They then took £50 out of my account “as a deposit”, even though it was only supposed to be a pending pre-authorisation, not an actual debit. A week later they have still not refunded the money, despite nothing being wrong with the room. I have chased the accounts department 4 times and each time I am told “not yet not yet”. They’ve basically taken my money and won’t return it. Will never stay here again. Beware.

  • Excellent
    Aug 2019
    8.8

    The staff is very friendly and accommodating.

    The property needs a little upkeep, but for the price I cannot complain

No reviews found. Try removing a filter, changing your search, or clear all to view reviews.

About

Overview

A stay at The Cranley places you in the heart of London, within a 15-minute walk of Natural History Museum and Victoria and Albert Museum. Featured amenities include complimentary wired Internet access, limo/town car service, and a computer station.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

6.3 Good

based on 1,423 reviews

9.7

Location

5.0

Service

2.9

WiFi

1.6

Cleanliness

Check in

14:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Free Wi-Fi
Car hire
Concierge service
Laundry service
Room service
Bicycle hire
No smoking
Restaurant
Bar/Lounge
Express check out
Air-conditioned
24-hour front desk
Safe
Storage available
Terrace/Patio
Lift
Business centre
Laundry facilities
Hairdryer
Babysitting/child care services (surcharge)
Free Internet
Pets not allowed

Photos

The Cranley - London - Building All photos (43)
The Cranley - London - Bar Bar (2)
The Cranley - London - Bathroom Bathroom (2)
The Cranley - London - Bedroom Bedroom (17)
The Cranley - London - Building Building (3)

Location

Most popular landmarks

  • Natural History Museum 0.8 km
  • Science Museum 0.9 km
  • Victoria and Albert Museum 1 km
  • Hyde Park 1.9 km
  • Buckingham Palace 3.1 km
  • St James's Palace 3.4 km

About the neighbourhood

Kensington and Chelsea is known for: cultured, classic, snazzy shopping

More

London travel guide

Learn about London on KAYAK

Getting Around

London City 16.2 km
London Heathrow 19 km
Kensington Olympia, Greater London 1.8 km
London-Victoria 2.7 km

Nearby hotels

Closest

4.1 Okay (698 reviews)
0.17 km
8.5 Excellent (685 reviews)
0.18 km
7.5 Good (8,547 reviews)
0.22 km

Cheapest

4.1 Okay (698 reviews)
0.17 km
7.7 Good (1,779 reviews)
0.28 km
7 Good (3,868 reviews)
0.28 km

Most recommended

8.5 Excellent (685 reviews)
0.18 km
8.5 Excellent (3,762 reviews)
0.29 km
8.4 Excellent (525 reviews)
0.31 km