Good to know
Value for money
Distance to city centre
|London Biggin Hill|
Distance to airport
|"Very friendly and helpful staff."||(in 195 reviews)|
|"Clean, good breakfast and pleasant staff."||(in 87 reviews)|
|"Welcome cookie was really delicous!"||(in 26 reviews)|
|"The Bed was inexplicably uncomfortable."||(in 16 reviews)|
|"Car parking was useless"||(in 5 reviews)|
|"No privacy curtains in the room."||(in 49 reviews)|
Time of year
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Little off beaten pathway
Very close to overground so made it easy to get into Westminster and other tourist areas- about 20 min train ride. One sip from Shepard bush tube station- easy transfer
Had a hard time getting a third set of towels for our room
Overall my wife and I loved this spot. It's a short cheap uber ride to some posh spots in Chelsea or enjoy the tube right next to you along with water bus as well (when available). It's a little oasis away from the hustle and bustle of other areas in central London. The staff was extremely amazing and helpful. The morning breakfast included in our stay was great and very well staffed. Great job to everyone that works at this hotel you truly made us feel like we were at a 5 star hotel!
the only concerns we had were the air conditioner and doors to our hotel room. The AC could never get real cold or it would shut off and you need to turn back on again and again. The door appeared to repainted which stuck and the handle was a little janky. Room 422.
The staff were extremely helpful and handled my concerns efficiently and sympathetically.
Although an overground station is extremely close, it is too isolated for sight seeing or access to the underground system.
Basic room, but clean and contained what you'd need for short trip away. Good buffet breakfast. Helpful staff.
Not reagrding ths stay as such but would be helpful to know about the overground train station right around the corner on their website rather than stating the nearest tube station is 15 mins walk away!
The breakfast was really good. Room is quite comfortable.
The heating was not working properly when we first arrived.
The DoubleTree by Hilton London-Chelsea is located at the Imperial Wharf, outside of the congestion charge zone in the prestigious area of the city. Kensington Palace is nearby, as is Kings Road. Guests can visit Chelsea Harbour, Hyde Park, Westfield Shopping Centre, and the Victoria and Albert Museum, which are all just a short distance from the hotel. Public transit is available nearby, offering easy access to central London and Gatwick Airport. The hotel does not have on-site parking but guests can park nearby for a daily fee.
The DoubleTree by Hilton London-Chelsea hotel offers an on-site restaurant and a full-service bar, as well as a coffee bar and complimentary daily newspapers. Room service is also available during limited hours. All of the guest rooms and suites at this hotel include complimentary WiFi, which is also available in public areas. Rooms also have a flat-screen TV with premium channels, a mini-fridge, signature Sweet Dreams bed, an ergonomic workspace, and spacious, modern bathrooms. There are a total of 172 guest rooms and suites at this hotel, which does not allow pets or smoking.
The hotel front desk is open 24 hours and complimentary cookies are offered on arrival. There is a full-service business center at the hotel, which can also assist with sightseeing tours and other tourist needs. Currency exchange, laundry and dry cleaning service, and baggage storage are also available. There are accessible guest rooms at this property and guests can use the Hilton app to access a digital room key.
based on 885 reviews
Value for money
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Reviews about DoubleTree by Hilton London - Chelsea
Most popular landmarks
- Natural History Museum 2.6 km
- Victoria and Albert Museum 2.6 km
- Science Museum 2.7 km
- Hyde Park 3.8 km
- Buckingham Palace 4.2 km
- St James's Palace 4.6 km