London hotels near Benjamin Franklin House
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As London's most celebrated and glamorous hotel, The Savoy is perfectly placed on the banks of the River Thames and steps away from vibrant Covent Garden. The Savoy boasts 267 rooms and suites accompanied by some of the best restaurants in London. Kaspar' s at The Savoy offers luxury all-day dining, and great British fixtures include the Savoy Grill and Simpson's in the Strand. The best afternoon tea in London can be enjoyed in the stunning Thames Foyer, the heart of the hotel.
Overall 9.3 Excellent
Based on 10,489 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10.0
Pros: Spectacular in every way
Excellent
9.2
Pros: Fantastic staff and beautiful room but a little noise early Sunday am from the road
Excellent
9.3
Pros: despite being over motor court, room was very quiet, everything was well designed, staff was extremely helpful, bathroom was tremendous, restaurant was great. Very little (if anything) to actually complain about. Top-notch.
Excellent
9.2
Pros: The place is amazing, the staff are so professional. The concierge are working until midnight. service is so fast and nice . it deserve every penny. Covent Garden was so close .
Excellent
10.0
Pros: Savoy is in a class all by itself. The Savoy Grill is wonderful for dinner. Rooms, beautiful. Staff. Beyond helpful.
Excellent
10.0
Pros: very luxurious hotel in a good location of London. definately would go back to the hotel at my next visit.
Details
Reviews
Overall 9.3 Excellent
Based on 10,489 reviews
Location
9.6
Vibe
9.3
Service
9.2
Bar
9.0
Wellness
8.6
Food
8.3
Amenities
8.1
Room
8.1
WiFi
8.1
Breakfast
7.7
Pool
7.7
Comfort
7.1
Location
9.7
Vibe
9.5
Service
9.2
Bar
8.9
Wellness
8.4
Room
8.2
Amenities
7.9
Pool
7.8
Breakfast
7.2
Location
9.5
Service
9.3
Bar
9.1
Vibe
9.1
Wellness
8.6
Pool
7.9
Breakfast
7.8
Room
7.7
Location
9.5
Vibe
9.2
Service
9.0
Wellness
8.8
Room
7.9
Amenities
7.9
Breakfast
7.5
Location
9.4
Service
9.2
Vibe
9.1
Room
8.3
Breakfast
7.8
Amenities
7.8
Comfort
7.5
10.0 Excellent
Pros: Spectacular in every way
Cons: Not being able to stay longer
9.2 Excellent
Pros: Fantastic staff and beautiful room but a little noise early Sunday am from the road
Cons:
9.3 Excellent
Pros: despite being over motor court, room was very quiet, everything was well designed, staff was extremely helpful, bathroom was tremendous, restaurant was great. Very little (if anything) to actually complain about. Top-notch.
Cons: gym facilities were modest as was pool, but not a terribly big deal as most hotel gyms have a limited offer.
9.2 Excellent
Pros: The place is amazing, the staff are so professional. The concierge are working until midnight. service is so fast and nice . it deserve every penny. Covent Garden was so close .
Cons: The location was a little bit far from the shopping areas. on the check out time they did add things on the bill by mistake. But they fix their mistake immediately.
10.0 Excellent
Pros: Savoy is in a class all by itself. The Savoy Grill is wonderful for dinner. Rooms, beautiful. Staff. Beyond helpful.
Cons: They changed the cocktail Menu innthe American bar
10.0 Excellent
Pros: very luxurious hotel in a good location of London. definately would go back to the hotel at my next visit.
Cons: not much..
As London's most celebrated and glamorous hotel, The Savoy is perfectly placed on the banks of the River Thames and steps away from vibrant Covent Garden. The Savoy boasts 267 rooms and suites accompanied by some of the best restaurants in London. Kaspar' s at The Savoy offers luxury all-day dining, and great British fixtures include the Savoy Grill and Simpson's in the Strand. The best afternoon tea in London can be enjoyed in the stunning Thames Foyer, the heart of the hotel.
A stay at St Martins Lane places you in the heart of London, within a 5-minute walk of Trafalgar Square and Leicester Square. Featured amenities include a business center, limo/town car service, and express check-in.
Overall 9.1 Excellent
Based on 3,007 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
9.0
Pros: I liked the central location, the art in the lobby, and the helpful staff.
Excellent
10.0
Pros: Perfect location and the staff were amazing. So friendly and always smiling - nothing was too much trouble. The room was comfortable and light. The bed was very comfortable and free bottle waters were a nice touch. Amazing en-suite, nice powerful shower.
Excellent
10.0
Pros: beautiful rooms and public spaces
Good
7.0
Pros: Location. Staff very helpful- checked is in early as room was ready! Bar was good! Beds were comfy!
Good
6.3
Good
7.1
Pros: Ok
Excellent
9.0
Pros: Staff were great! Excellent location, only a few minute walk from major sites. The lobby and room scent were delightful! The decoration was modern and tasteful. Turn-down service was nice.
Excellent
8.3
Pros: Location - and general style
Good
7.1
Pros: This hotel is perfectly located for Leicester Square/Piccadilly etc.
Excellent
8.0
Pros: Location and breakfast
Excellent
9.0
Pros: Restaurant staff were chatty and so very helpful. The facilities were good. However the staff made our stay brilliant!
Excellent
10.0
Pros: Location and in room amenities
Details
Reviews
Overall 9.1 Excellent
Based on 3,007 reviews
WiFi
10.0
Location
9.8
Service
9.2
Vibe
8.8
Wellness
8.7
Cleanliness
8.4
Room
8.3
Comfort
7.2
Breakfast
7.1
Value
4.8
Location
9.5
Service
9.4
Room
8.9
Vibe
8.6
Cleanliness
8.5
Comfort
7.6
Breakfast
6.7
Value
5.0
Location
9.9
Service
9.3
Room
7.7
Breakfast
7.1
Value
4.8
Location
9.9
Service
9.3
Room
7.7
Breakfast
7.1
Comfort
7.1
Location
9.8
Service
9.3
Vibe
8.0
Room
7.6
Comfort
6.8
9.0 Excellent
Pros: I liked the central location, the art in the lobby, and the helpful staff.
Cons: My room smelled of mildew. The staff did their best to try to correct it, but I am not sure there was anything they could do.
10.0 Excellent
Pros: Perfect location and the staff were amazing. So friendly and always smiling - nothing was too much trouble. The room was comfortable and light. The bed was very comfortable and free bottle waters were a nice touch. Amazing en-suite, nice powerful shower.
Cons: I didn't like the perfume pumped through the air-con in the corridors and bedrooms. Infact we had to be moved as I suffer from asthma and it was effecting my breathing to a none perfumed floor (5) and room. The corridors are too dark, felt like a ship..
10.0 Excellent
Pros: beautiful rooms and public spaces
Cons:
7.0 Good
Pros: Location. Staff very helpful- checked is in early as room was ready! Bar was good! Beds were comfy!
Cons: Room a bit small and cramped!
6.3 Good
Pros:
Cons: - Tried to get the pre authorizations paid upfront as my wife was checking in before me and I didn’t want to her to have to deal with any of this on our wedding anniversary but it didn t happen as I could only pay through a link which wasn t working...I am a pretty tech savvy guy and tried with a lot of different devices and IPs and despite spending 40min on the phone with their customer service no solution has been offered. Not what you expect from that level of hotel. - Upon arrival my wife check in hasn t been smooth due to the above and the receptionist has been quite harsh and very pushy commercially, trying to take advantage of the situation and my wife not being the best English speaker. - got woken up at 6 by a false fire alarm and the chaos of that moment hasn t been managed smoothly by the staff neither. Quite shocked to have had no explanation at all and no mention of it when checking out. Not to talk about being offered a discount.
7.1 Good
Pros: Ok
Cons: It was just ok for a 5 star
9.0 Excellent
Pros: Staff were great! Excellent location, only a few minute walk from major sites. The lobby and room scent were delightful! The decoration was modern and tasteful. Turn-down service was nice.
Cons: Room was small.
8.3 Excellent
Pros: Location - and general style
Cons: Door arrangement mean one person could not enter room without passing open bathroom. I was charged for “full buffet breakfast “ when I only had porridge!
7.1 Good
Pros: This hotel is perfectly located for Leicester Square/Piccadilly etc.
Cons: Rooms are tiny. check in was a mess. I understand the need to interact with guests but we were bombarded with nosy questions of what we were doing in London & she made a mess of the check-in. Do your job first & small talk later. Check out was better but 3 days later I still have the blocks on my credit card pending. There was a fire alarm & there was zero procedure followed, they we’re panicking & couldn’t deal with it. False alarm thankfully but they are just quite unprofessional really. It’s not a cheap hotel, I expect better
8.0 Excellent
Pros: Location and breakfast
Cons: I would say there is a difference between it and the Shangri-La. I think it's a nice 4 star hotel. I am not sure it belongs in group with 5 star hotels.
9.0 Excellent
Pros: Restaurant staff were chatty and so very helpful. The facilities were good. However the staff made our stay brilliant!
Cons:
10.0 Excellent
Pros: Location and in room amenities
Cons:
A stay at St Martins Lane places you in the heart of London, within a 5-minute walk of Trafalgar Square and Leicester Square. Featured amenities include a business center, limo/town car service, and express check-in.
Set just steps from St James’s Park, Buckingham Palace and the Houses of Parliament, Conrad London St. James boasts a prestigious, historic facade and a classic, contemporary interior, which showcases stunning art and locally inspired design. The ideal location connects guests to iconic London landmarks spanning Buckingham Palace to Westminster Abbey, and provides easy access to the City and major conference centers. Conrad London St. James’s intuitive and personal service culture appeals to both today’s smart luxury traveler and local clientele who come to dine or hold meetings in the inspiring setting. Experience a world of style in a modern room or suite, featuring a bathtub, a walk-in shower and contemporary in-room technology. Enjoy an innovative take on traditional English food in The Blue Boar restaurant, before sampling a local ale in the Blue Boar bar. Savor a quintessential English afternoon tea in Emmeline’s. Energize with the latest equipment in the 24-hour Fitness Center. With over 7000 sq. ft. flexible meeting space, state-of-the-art audiovisual technology and creative food, this Westminster hotel is ideal for business events, conferences and weddings.
Overall 9.0 Excellent
Based on 1,852 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
8.0
Pros: Good hotel, great location, clean with easy access to the subway.
Excellent
9.0
Pros: Nice team of people here, courteous and helpful
Okay
5.4
Pros: Location
Excellent
8.0
Pros: Nice room Excellent staff
Good
7.0
Pros: Nice bed. Excellent room cleaning/service.
Excellent
9.2
Pros: Clean, friendly staff, good business lovation
Excellent
10.0
Pros: concierge was very helpful and professional.
Excellent
10.0
Pros: We thoroughly enjoyed our state at The Conrad Hilton. The location was perfect and the staff very accommodating and friendly. I loved the fact that the underground station was direct across the street, so no need to cab or uber in from the airport. Such easy access to whatever we wanted to see and go, the entire time we were there.
Excellent
9.0
Pros: Comfortable beds & pillows. Fabulous choice at breakfast. Hot & powerful shower. Helpful & courteous staff. Great location.
Good
6.5
Pros: Beautiful hotel
Nice location
Friendly staff
Delicious food till late
Excellent
10.0
Pros: Location in central of London is perfect for tourist. 5 minutes to Westminster Abby/Parliment/Big Ben and 10 to Buckingham Palace. Great staff especially people in Bar from Portugal. Room was just fantastic and great new bathroom. Bed was perfect.
Excellent
10.0
Pros: We booked last second when we discovered that our 5 star boutique hotel was extremely dated and worn out. (Horrible) the Conrad is everything we had hoped for, beautiful modern rooms with plenty of space. Decor was perfect, bed and linens were fanta
Details
Reviews
Overall 9.0 Excellent
Based on 1,852 reviews
Location
9.6
WiFi
9.1
Service
8.7
Cleanliness
8.3
Food
8.2
Breakfast
7.9
Amenities
7.9
Room
7.8
Comfort
7.6
Wellness
2.2
Location
9.2
Service
8.9
Cleanliness
8.4
Food
8.3
Breakfast
8.0
Room
7.9
Comfort
7.7
Location
9.7
Service
8.8
Cleanliness
8.6
Room
7.8
Comfort
7.5
Breakfast
7.3
Value
5.2
Service
8.5
Comfort
7.1
Room
6.6
Location
9.6
Service
8.3
Comfort
7.9
Room
7.6
8.0 Excellent
Pros: Good hotel, great location, clean with easy access to the subway.
Cons: For some reason we were given a room designed for wheelchair access. This did take away some of the luxuriousness of the room. Beds were not the usual height, extra alarm systems all over the place. Felt a bit like I was in a hospital room to be frank. I think its awesome that the hotel has facilities like this for those who need it. But I would have liked to have known this up front so it could have weighed on our decision which hotel to pick.
9.0 Excellent
Pros: Nice team of people here, courteous and helpful
Cons: Breakfast could have been a touch hotter and cold plates didn't help, perhaps it was my timing. The continental choice was great.
5.4 Okay
Pros: Location
Cons: At £513 per night for a club room and the cramped breakfast space this is really not good value for money.
I guess it is more suited to bull buy tours who seemed to consume the hotel than a business traveler.
8.0 Excellent
Pros: Nice room Excellent staff
Cons: Noise in the morning Bin lorries Surrounding building work
7.0 Good
Pros: Nice bed. Excellent room cleaning/service.
Cons: The breakfast needs to be improved with more dishes. It was not par with a five star hotel grading. The bacon was more boiled than fried.
9.2 Excellent
Pros: Clean, friendly staff, good business lovation
Cons:
10.0 Excellent
Pros: concierge was very helpful and professional.
Cons:
10.0 Excellent
Pros: We thoroughly enjoyed our state at The Conrad Hilton. The location was perfect and the staff very accommodating and friendly. I loved the fact that the underground station was direct across the street, so no need to cab or uber in from the airport. Such easy access to whatever we wanted to see and go, the entire time we were there.
Cons: There was nothing that we didn't care for during our stay.
9.0 Excellent
Pros: Comfortable beds & pillows. Fabulous choice at breakfast. Hot & powerful shower. Helpful & courteous staff. Great location.
Cons: Afternoon tea-cakes weren’t very nice.
6.5 Good
Pros: Beautiful hotel
Nice location
Friendly staff
Delicious food till late
Cons: Room/ bathroom windows does not isolate street noise. They have to look at this matter seriously. As it’s bringing the rate and experience to a lower level.
10.0 Excellent
Pros: Location in central of London is perfect for tourist. 5 minutes to Westminster Abby/Parliment/Big Ben and 10 to Buckingham Palace. Great staff especially people in Bar from Portugal. Room was just fantastic and great new bathroom. Bed was perfect.
Cons: Afternoon and evening concierge was not helpful and gave poor advice on restaurant.
10.0 Excellent
Pros: We booked last second when we discovered that our 5 star boutique hotel was extremely dated and worn out. (Horrible) the Conrad is everything we had hoped for, beautiful modern rooms with plenty of space. Decor was perfect, bed and linens were fanta
Cons:
Set just steps from St James’s Park, Buckingham Palace and the Houses of Parliament, Conrad London St. James boasts a prestigious, historic facade and a classic, contemporary interior, which showcases stunning art and locally inspired design. The ideal location connects guests to iconic London landmarks spanning Buckingham Palace to Westminster Abbey, and provides easy access to the City and major conference centers. Conrad London St. James’s intuitive and personal service culture appeals to both today’s smart luxury traveler and local clientele who come to dine or hold meetings in the inspiring setting. Experience a world of style in a modern room or suite, featuring a bathtub, a walk-in shower and contemporary in-room technology. Enjoy an innovative take on traditional English food in The Blue Boar restaurant, before sampling a local ale in the Blue Boar bar. Savor a quintessential English afternoon tea in Emmeline’s. Energize with the latest equipment in the 24-hour Fitness Center. With over 7000 sq. ft. flexible meeting space, state-of-the-art audiovisual technology and creative food, this Westminster hotel is ideal for business events, conferences and weddings.
Just steps from Trafalgar Square, it's time to discover what a hotel stay should really be like at Amba Hotel Charing Cross - housed within a beautiful, Grade II listed building. Experience the unique combination of 150 years of British architectural heritage, the attentive service and seamless technology you need to feel at home, indulged and special.Everything has been designed with you in mind so we can deliver a personalised service, for both business and leisure. Stay in touch, catch up with family or stream your favourite entertainment directly from your own devices with free, fast and unlimited Wi-Fi in every corner of the hotel. It's a small touch but one we know makes it possible to settle in quickly. Everything else is designed to make you feel right at home, too, from the contemporary designs of our spacious rooms, to the walk-in rainfall showers, fluffy towels and 24-hour room service - all at no extra charge.Our handpicked team know the difference good service makes, and how much the little touches matter. We're here to give you more, from a truly amazing location.
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Overall 8.9 Excellent
Based on 4,145 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
8.0
Pros: Executive room had very comfortable bed & pillows - breakfast included in Exec lounge. Location is great.
Excellent
8.0
Pros: to crowded at breakfast
Excellent
9.0
Pros: Large bed and good bathroom.Helpful and friendly reception staff
Excellent
10.0
Pros: Fantastic location - fantastic rooms - wonderful breakfast! Do yourself a favour and book this hotel. Been to London several times and this is by far the best hotel I have stayed at!
Excellent
9.0
Excellent
10.0
Pros: The staff! Beyond all expectations! Loved the two people, hotel employees
Mediocre
3.0
Pros: the location is good.
Good
6.0
Pros: Great location. Good staff and concierge
Excellent
10.0
Pros: Great hotel! Great location!
Excellent
10.0
Pros: We were overwhelmed by the splendour of the hotel. The staff were exceptionally helpful and pleasant and the hotel was beautiful. Our room was perfect for our needs and close to the bar and restaurant. We had the added bonus of the private lounge which we enjoyed. The breakfast was delicious, and again the staff were wonderful. We will definitely go again.
Excellent
9.0
Pros: Well located, many attractions near, some within walking distance. The Staff are excellent, from the moment I walked in I felt they were there for any question I might have. Hotel employee at the front desk was excellent.
Excellent
10.0
Pros: Hotel is in the best location for travelers going to London. Service from the staff was excellent.
Details
Reviews
Overall 8.9 Excellent
Based on 4,145 reviews
Location
9.7
Service
9.2
WiFi
8.7
Vibe
8.1
Room
7.7
Breakfast
7.4
Comfort
7.1
Wellness
1.3
Location
9.5
Service
9.1
WiFi
7.8
Breakfast
7.4
Room
7.1
Location
9.7
Service
9.4
Room
7.4
Breakfast
7.1
Location
9.8
Service
9.3
Room
7.3
Breakfast
6.9
Location
9.7
Service
9.3
Breakfast
7.3
Room
6.6
8.0 Excellent
Pros: Executive room had very comfortable bed & pillows - breakfast included in Exec lounge. Location is great.
Cons: Exec lounge was very hot.
8.0 Excellent
Pros: to crowded at breakfast
Cons:
9.0 Excellent
Pros: Large bed and good bathroom.Helpful and friendly reception staff
Cons: Room was too hot
10.0 Excellent
Pros: Fantastic location - fantastic rooms - wonderful breakfast! Do yourself a favour and book this hotel. Been to London several times and this is by far the best hotel I have stayed at!
Cons:
9.0 Excellent
Pros:
Cons: Lounge too small
10.0 Excellent
Pros: The staff! Beyond all expectations! Loved the two people, hotel employees
Cons: I m not sure if the fridge was supposed to work or just be storage but it would have been nice to have had ice or cold drinks.
3.0 Mediocre
Pros: the location is good.
Cons: the bread maker is not good for cooking the croissant and it will cause congestion.
6.0 Good
Pros: Great location. Good staff and concierge
Cons: Shower leaked, out with water covering the floor even after they said they fixed it.
10.0 Excellent
Pros: Great hotel! Great location!
Cons:
10.0 Excellent
Pros: We were overwhelmed by the splendour of the hotel. The staff were exceptionally helpful and pleasant and the hotel was beautiful. Our room was perfect for our needs and close to the bar and restaurant. We had the added bonus of the private lounge which we enjoyed. The breakfast was delicious, and again the staff were wonderful. We will definitely go again.
Cons: We could not fault the hotel, staff or facilities.
9.0 Excellent
Pros: Well located, many attractions near, some within walking distance. The Staff are excellent, from the moment I walked in I felt they were there for any question I might have. Hotel employee at the front desk was excellent.
Cons: Had a problem with the shower drain, it would back up (not to the point that it overflowed), but not work properly. Maintenance attempted to resolve (2x) but it was still slow and backed up. Hotel employee offered another rm,same issue, we use the tub.Old
10.0 Excellent
Pros: Hotel is in the best location for travelers going to London. Service from the staff was excellent.
Cons: Hotel has limited storage for clothes.
Just steps from Trafalgar Square, it's time to discover what a hotel stay should really be like at Amba Hotel Charing Cross - housed within a beautiful, Grade II listed building. Experience the unique combination of 150 years of British architectural heritage, the attentive service and seamless technology you need to feel at home, indulged and special.Everything has been designed with you in mind so we can deliver a personalised service, for both business and leisure. Stay in touch, catch up with family or stream your favourite entertainment directly from your own devices with free, fast and unlimited Wi-Fi in every corner of the hotel. It's a small touch but one we know makes it possible to settle in quickly. Everything else is designed to make you feel right at home, too, from the contemporary designs of our spacious rooms, to the walk-in rainfall showers, fluffy towels and 24-hour room service - all at no extra charge.Our handpicked team know the difference good service makes, and how much the little touches matter. We're here to give you more, from a truly amazing location.
The Radisson Blu Edwardian Hampshire Hotel, part of Edwardian Hotels London, is located in the heart of the city's iconic film and theatreland. The building itself is a striking combination of classic red-brick architecture and a sleek, contemporary interior. Especially eye-catching are the incredible views guests can see from their rooms, taking in the London Eye, Nelson's Column and a close-up view of Leicester Square Gardens which is fabulous during movie premiere nights. A 24 hour fitness room and 6 private meeting spaces hosting between 2 and 120 people complete the hotel's outstanding facilities. The 127 bedrooms include doubles, family rooms and suites, featuring luxurious 350 thread count Egyptian cotton bedding, down pillows, Italian marble bathrooms, elegant decor and cutting-edge technology, with Samsung TVs offering up to 300 channels in multiple languages and free high-speed WiFi up to 150mbps on an unlimited number of devices. For a real treat, book into one of the hotel's stunning square-facing rooms or suites to make it feel as if you are floating above the bustling Leicester Square. Leicester Square Kitchen is a place to enjoy superb food in effortlessly cool surroundings. Contemporary furnishings coupled with a relaxed atmosphere provide the backdrop to a fabulous fusion of Peruvian-Mexican sharing plates, with all food being prepared onsite. Meanwhile, (the) At The Hampshire Lounge Bar and al fresco terrace offers afternoon tea and light snacks. Always on trend, the Lounge Bar also regularly collaborates with some of the world's finest food and drink brands. Famous sights and attractions, such as Soho, Piccadilly Circus, China Town, Covent Garden, Mayfair, Regent St, Trafalgar Square's National Gallery and National Portrait Gallery, Fortnum and Mason and the Embankment, are all minutes away, as is Leicester Square Underground station (linking to London Waterloo).
Overall 8.9 Excellent
Based on 3,136 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
9.0
Pros: Great location
Good
6.0
Pros: Excellent location. Very quiet for the activity outside. Staff very courteous and professional.
Poor
1.0
Pros: Location - central proximity to Tube & restaurants
Excellent
8.3
Pros: Staff and location was excellent
Excellent
9.2
Pros: Location excellent, breakfast was also excellent. We stayed for two nights for our twentieth wedding anniversary and the staff upgraded us to a junior suite which was very spacious a little dated but they did say they were gradually refurbishing the rooms . Bathroom was great size .
Excellent
10.0
Pros: The room was FANTASTIC for my family and I. It was overlooking the square and had these great windows. The staff was WONDERFUL! They were very professional and went out of their way to assist us. They treated us with chocolate covered strawberries, lovely
Excellent
8.3
Pros: The location was fantastic, the hotel itself was okay, worth it for the location, it might help if the housekeeping staff can smile a bit.
Good
6.0
Pros: Breakfast and location
Okay
5.0
Pros: Sliding door to closet broken. Bed lumpy and very uncomfortable. Bathroom lacking for a lack of a better word.
Excellent
9.0
Pros: Professionalism of reception staff
Excellent
8.2
Pros: Front desk staff during check in
Excellent
10.0
Pros: Centrally located. Staff.
Details
Reviews
Overall 8.9 Excellent
Based on 3,136 reviews
Location
9.8
Service
9.4
Breakfast
8.8
Bar
8.7
Food
8.1
WiFi
7.1
Room
7.1
Location
9.8
Service
9.7
Bar
9.0
Breakfast
8.7
Room
7.2
Location
9.8
Service
9.2
Breakfast
9.2
Room
7.0
Vibe
5.4
Location
9.8
Service
9.5
Breakfast
8.9
Room
5.8
Location
9.8
Service
9.5
Food
8.3
Room
6.6
Comfort
6.0
9.0 Excellent
Pros: Great location
Cons: None
6.0 Good
Pros: Excellent location. Very quiet for the activity outside. Staff very courteous and professional.
Cons: Rooms a little dated.
1.0 Poor
Pros: Location - central proximity to Tube & restaurants
Cons: I travel frequently and spend a great deal of time in hotels globally. Radisson Blu is not 5 star and shouldn’t be classified as such. I’d like to speak with an agent regarding this trip
8.3 Excellent
Pros: Staff and location was excellent
Cons: Bed was uncomfortable was very hard
9.2 Excellent
Pros: Location excellent, breakfast was also excellent. We stayed for two nights for our twentieth wedding anniversary and the staff upgraded us to a junior suite which was very spacious a little dated but they did say they were gradually refurbishing the rooms . Bathroom was great size .
Cons: Our only criticism of the whole stay was the bed was very hard so the sleep wasn’t as restful as it could have been .
10.0 Excellent
Pros: The room was FANTASTIC for my family and I. It was overlooking the square and had these great windows. The staff was WONDERFUL! They were very professional and went out of their way to assist us. They treated us with chocolate covered strawberries, lovely
Cons: Nope it was PERFECT!
8.3 Excellent
Pros: The location was fantastic, the hotel itself was okay, worth it for the location, it might help if the housekeeping staff can smile a bit.
Cons: Housekeeping and room service has room for improvement.
6.0 Good
Pros: Breakfast and location
Cons: Room very old
5.0 Okay
Pros: Sliding door to closet broken. Bed lumpy and very uncomfortable. Bathroom lacking for a lack of a better word.
Cons:
9.0 Excellent
Pros: Professionalism of reception staff
Cons: Room was a little cold and couldn't get the heating to work
8.2 Excellent
Pros: Front desk staff during check in
Cons: The annoying flashing light on the telephone in the room and the person I called unable to figure out how to get it to turn off. Also, it seemed only one elevator was working and I spent nearly ten minutes waiting for it on my final way out
10.0 Excellent
Pros: Centrally located. Staff.
Cons: Heavy tourist area but centrally located which was nice for convenience.
The Radisson Blu Edwardian Hampshire Hotel, part of Edwardian Hotels London, is located in the heart of the city's iconic film and theatreland. The building itself is a striking combination of classic red-brick architecture and a sleek, contemporary interior. Especially eye-catching are the incredible views guests can see from their rooms, taking in the London Eye, Nelson's Column and a close-up view of Leicester Square Gardens which is fabulous during movie premiere nights. A 24 hour fitness room and 6 private meeting spaces hosting between 2 and 120 people complete the hotel's outstanding facilities. The 127 bedrooms include doubles, family rooms and suites, featuring luxurious 350 thread count Egyptian cotton bedding, down pillows, Italian marble bathrooms, elegant decor and cutting-edge technology, with Samsung TVs offering up to 300 channels in multiple languages and free high-speed WiFi up to 150mbps on an unlimited number of devices. For a real treat, book into one of the hotel's stunning square-facing rooms or suites to make it feel as if you are floating above the bustling Leicester Square. Leicester Square Kitchen is a place to enjoy superb food in effortlessly cool surroundings. Contemporary furnishings coupled with a relaxed atmosphere provide the backdrop to a fabulous fusion of Peruvian-Mexican sharing plates, with all food being prepared onsite. Meanwhile, (the) At The Hampshire Lounge Bar and al fresco terrace offers afternoon tea and light snacks. Always on trend, the Lounge Bar also regularly collaborates with some of the world's finest food and drink brands. Famous sights and attractions, such as Soho, Piccadilly Circus, China Town, Covent Garden, Mayfair, Regent St, Trafalgar Square's National Gallery and National Portrait Gallery, Fortnum and Mason and the Embankment, are all minutes away, as is Leicester Square Underground station (linking to London Waterloo).
A stay at St. James' Court, A Taj Hotel, London places you in the heart of London, within a 10-minute walk of Buckingham Palace and Victoria Palace Theatre. Featured amenities include wired Internet access (surcharge), a business center, and limo/town car service. Event facilities at this hotel consist of a conference center and a meeting room.
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Overall 8.8 Excellent
Based on 15,784 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
8.0
Pros: Fabulous location, good restaurants and bars, comfortable bedding and linens.
Excellent
9.0
Pros: Luxury, service, food - literally the whole experience
Excellent
10.0
Pros: Room was newly refurbished and very luxurious. Location was great, steps to Buckingham Palace and other city sights.
Excellent
10.0
Pros: The hotel staff were simply superb. They made my husband’s birthday an event to remember. Not only were we up-graded to an outstanding beautiful room, but he found birthday treats waiting for him on his return from the opera. It is the second time we have stayed here, and suffice to say I’ve been so impressed with the hotel that I’ve already booked return trips for Feb and March. Faultless staff, impeccable service.
Excellent
9.1
Pros: Loved the staff, loved the room, and over all loved the location and how close it was to the Tube, Buckingham palace and Westminster Abbey.
Excellent
10.0
Pros: Very clean, comfortable and great location
Excellent
9.0
Pros: Beautiful building. Great service, very professional staff. Very clean and comfortable rooms.
Mediocre
2.0
Pros: Location is great
Excellent
10.0
Pros: The hotel was great! The staff went out of their way to make sure my mum had a great birthday! Thank you! The new rooms are lovely, so definitely worth staying in one of them.
Good
6.8
Pros: Bed super comfy , location is good . Staffs are very friendly !
Excellent
9.0
Pros: Great location and very kind staff.
Excellent
10.0
Pros: The on duty manager came to meet us and wish my girlfriend a happy birthday, and the staff were really lovely. The doorman was really nice and couldn't have been more helpful.
Details
Reviews
Overall 8.8 Excellent
Based on 15,784 reviews
Location
9.7
Service
9.0
Wellness
7.8
Food
7.8
Breakfast
7.6
Room
6.8
Amenities
6.7
WiFi
5.8
Location
9.7
Service
9.1
Breakfast
8.0
Wellness
7.8
Room
7.4
WiFi
3.9
Location
9.2
Service
9.1
Wellness
8.6
Breakfast
8.1
Room
7.1
WiFi
4.4
Location
9.6
Service
9.3
Breakfast
7.3
Room
7.0
Amenities
6.2
Location
9.8
Service
9.2
Breakfast
7.4
Room
6.6
8.0 Excellent
Pros: Fabulous location, good restaurants and bars, comfortable bedding and linens.
Cons: Very tiny, very cramped bathroom. Should have been a stand-alone shower but instead a small bathtub with shower head was placed but you had to climb over the toilet to get into the tub. Current renovations also an inconvenience.
9.0 Excellent
Pros: Luxury, service, food - literally the whole experience
Cons: I had a great stay and I am very happy that I chose to stay at Taj. My only comment would be that my room was facing the school playground and given it was a weekday, the school children going to school/playing in the playground woke me up. Otherwise a very big thank you to the Taj team. I look forward in returning again :-)
10.0 Excellent
Pros: Room was newly refurbished and very luxurious. Location was great, steps to Buckingham Palace and other city sights.
Cons:
10.0 Excellent
Pros: The hotel staff were simply superb. They made my husband’s birthday an event to remember. Not only were we up-graded to an outstanding beautiful room, but he found birthday treats waiting for him on his return from the opera. It is the second time we have stayed here, and suffice to say I’ve been so impressed with the hotel that I’ve already booked return trips for Feb and March. Faultless staff, impeccable service.
Cons: N/A
9.1 Excellent
Pros: Loved the staff, loved the room, and over all loved the location and how close it was to the Tube, Buckingham palace and Westminster Abbey.
Cons: Our room was next to the laundry room so when we slept in we heard them slamming the door continuously
10.0 Excellent
Pros: Very clean, comfortable and great location
Cons:
9.0 Excellent
Pros: Beautiful building. Great service, very professional staff. Very clean and comfortable rooms.
Cons: Nothing to say.
2.0 Mediocre
Pros: Location is great
Cons: Call in advanced to inform the hotel that my flight rescheduled, hotel receptionist put me on hold and no response. Concierge giving wrong information, and that when I arrived at that location, the place does open on Sunday.
10.0 Excellent
Pros: The hotel was great! The staff went out of their way to make sure my mum had a great birthday! Thank you! The new rooms are lovely, so definitely worth staying in one of them.
Cons:
6.8 Good
Pros: Bed super comfy , location is good . Staffs are very friendly !
Cons: The room we have stayed (room 434) in a terrible condition . Need serious remodeling .Nothing like they posted on the internet . The draw of night stand is very dirty , lots of crumbs . Feels like three stars only .
9.0 Excellent
Pros: Great location and very kind staff.
Cons: A pool or at least hot tub would've been great.
10.0 Excellent
Pros: The on duty manager came to meet us and wish my girlfriend a happy birthday, and the staff were really lovely. The doorman was really nice and couldn't have been more helpful.
Cons: Nothing
A stay at St. James' Court, A Taj Hotel, London places you in the heart of London, within a 10-minute walk of Buckingham Palace and Victoria Palace Theatre. Featured amenities include wired Internet access (surcharge), a business center, and limo/town car service. Event facilities at this hotel consist of a conference center and a meeting room.
Located in Holborn just a short walk from Covent Garden, a 10 minute taxi ride from Kings Cross St Pancras and close to Oxford Street. The Hoxton, Holborn is housed within a Grade II listed building which, like the original Hoxton Hotel in Shoreditch, has bedrooms cleverly designed to maximise comfort, with everything guests need and nothing that they dont. There are four different room categories and all the guests receive a complimentary breakfast bag delivered to the room, a free hour of phone calls and free water. The hotel has a no RIP OFF policy, which means that there are no surprise added extras at check-out. Theres free Wi-Fi throughout the hotel and a destination restaurant and bar on the ground floor operated by Soho House Group, serving up good value American food. There is also a basement chicken rotisserie restaurant. The hotel also has excellent meetings and event facilities, The Apartment, which is themed around a warehouse apartment and can hold up to 250 guests.
Overall 8.8 Excellent
Based on 2,188 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10.0
Pros: Characterful and quirky building and furnishings! The breakfast bags were a nice touch!
Excellent
9.0
Pros: The balloons in my room and lovely card wishing me happy birthday! The staff were friendly and the room was great.
Excellent
9.7
Pros: Everything!!!! such a cool hotel!!!
Excellent
9.2
Pros: Loved the property
Excellent
9.0
Pros: hotel and staff were fantastic. Loved the late checkout which made so much difference to a relaxing Sunday morning - definitely a bonus - not rushed at all.
Excellent
10.0
Pros: Great room, bar area and good breakfast.
Excellent
8.0
Pros: A+ location - nice free breakfast service
Details
Reviews
Overall 8.8 Excellent
Based on 2,188 reviews
Location
9.8
Vibe
9.6
Service
9.0
Cleanliness
8.9
Bar
8.8
Amenities
8.6
Breakfast
8.3
WiFi
8.2
Room
6.4
Comfort
4.1
Location
9.9
Vibe
9.6
Service
9.3
Cleanliness
8.9
Bar
8.5
Amenities
8.3
Breakfast
8.1
Room
6.0
Comfort
4.1
Location
9.8
Vibe
9.6
Service
9.2
Amenities
8.7
Room
5.3
Comfort
4.3
Vibe
9.5
Amenities
8.6
Comfort
4.1
Location
9.8
Vibe
9.4
Service
9.2
Room
5.4
Comfort
3.7
10.0 Excellent
Pros: Characterful and quirky building and furnishings! The breakfast bags were a nice touch!
Cons: Expensive bar with service charge on top!
9.0 Excellent
Pros: The balloons in my room and lovely card wishing me happy birthday! The staff were friendly and the room was great.
Cons:
9.7 Excellent
Pros: Everything!!!! such a cool hotel!!!
Cons: The room was small. but so nice!!!
9.2 Excellent
Pros: Loved the property
Cons:
9.0 Excellent
Pros: hotel and staff were fantastic. Loved the late checkout which made so much difference to a relaxing Sunday morning - definitely a bonus - not rushed at all.
Cons: For the price of the hotel I think breakfast should be included in the price.
10.0 Excellent
Pros: Great room, bar area and good breakfast.
Cons: Opposite our room some work was being done so it didn't look very nice .
8.0 Excellent
Pros: A+ location - nice free breakfast service
Cons: -
Located in Holborn just a short walk from Covent Garden, a 10 minute taxi ride from Kings Cross St Pancras and close to Oxford Street. The Hoxton, Holborn is housed within a Grade II listed building which, like the original Hoxton Hotel in Shoreditch, has bedrooms cleverly designed to maximise comfort, with everything guests need and nothing that they dont. There are four different room categories and all the guests receive a complimentary breakfast bag delivered to the room, a free hour of phone calls and free water. The hotel has a no RIP OFF policy, which means that there are no surprise added extras at check-out. Theres free Wi-Fi throughout the hotel and a destination restaurant and bar on the ground floor operated by Soho House Group, serving up good value American food. There is also a basement chicken rotisserie restaurant. The hotel also has excellent meetings and event facilities, The Apartment, which is themed around a warehouse apartment and can hold up to 250 guests.
Embrace history and luxury at London Marriott Hotel County Hall, located in bustling South Bank, steps away from Westminster Bridge. Occupying London’s former City Hall, our hotel embodies the city's storied history and quintessentially British spirit. Take in views of the Houses of Parliament, Big Ben and the London Eye from our historic and iconic hotel. Our guest rooms and suites feature luxury bedding, pristine marble bathrooms and complimentary Wi-Fi; reboot in our state-of-the-art fitness centre and relax at our indoor pool. Dine at Gillray’s Steakhouse & Bar, where you'll find over 100 gins and locally-sourced steaks from O’Shea's Butchers and enjoy award-winning High Tea in The Library. Dynamic business meetings and special events come to life at our hotel, which boasts 7,071 square feet of elegant space with views of Westminster. Find a quintessentially British experience inside London’s most photographed destination.
Overall 8.8 Excellent
Based on 1,375 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Okay
5.0
Pros: Location
Good
6.8
Pros: Friendly staff, modern room, good location
Excellent
10.0
Pros: The best hotel in london
Okay
5.0
Excellent
8.0
Excellent
10.0
Pros: Staff, location warm welcome fab breakfast
Excellent
10.0
Pros: Great location! Beautifully appointed room!
Excellent
8.0
Pros: Location and appearance.
Excellent
10.0
Pros: Location, service was great.
Good
6.8
Pros: The club lounge staff were excellent and very friendly. The location of the hotel was close to everything.
Excellent
9.0
Pros: Great location and a very nice hotel. They seem more like a 4 star than a 5 star hotel though.
Excellent
10.0
Pros: Excellent! Wish I could stay more often
Details
Reviews
Overall 8.8 Excellent
Based on 1,375 reviews
Location
9.7
Vibe
8.6
Amenities
7.9
Room
7.9
Service
7.8
Wellness
7.3
Pool
6.7
WiFi
5.3
Value
5.2
Breakfast
4.9
Location
9.8
Vibe
8.5
Amenities
8.3
Service
8.0
Room
7.5
Breakfast
4.5
Location
9.5
Vibe
8.3
Service
7.7
Amenities
7.6
Room
7.0
Location
9.7
Room
7.6
5.0 Okay
Pros: Location
Cons: Service was not good at the restaurant, in-room dining. They never brought my sandwich after 45 min late in the evening. I called about it and was told there was a 'miscommunication' with the kitchen. If I still wanted, it would take another 20 min.
6.8 Good
Pros: Friendly staff, modern room, good location
Cons: Reception tried to upsell us to a better view! Breakfast was £20 per person! So easy to eat for much less on the town. Room was hot without a decent temp control option. Will stay elsewhere next time.
10.0 Excellent
Pros: The best hotel in london
Cons: Excellent Hotel
5.0 Okay
Pros:
Cons: The hotel staff was unconsidered. We have not received any of the promised services. We were promised to receive bath rubs and they never arrived. Also, the breakfast was very poor. It does not worth the money we payed for this hotel.
8.0 Excellent
Pros:
Cons: I did not like the fact that I had to carry my luggage up/down stairs to get in the hotel.
10.0 Excellent
Pros: Staff, location warm welcome fab breakfast
Cons: Nothing
10.0 Excellent
Pros: Great location! Beautifully appointed room!
Cons: More dining options needed
8.0 Excellent
Pros: Location and appearance.
Cons: The primary lounge in the hotel was occupied by a private affair...fine. But the secondary lounge was not properly staffed and our service was extremely poor. When I pointed out the poor service they did comp our two gins.
10.0 Excellent
Pros: Location, service was great.
Cons: Not applicable
6.8 Good
Pros: The club lounge staff were excellent and very friendly. The location of the hotel was close to everything.
Cons: The taxi service was very limited due to road work. The hotel seemed to be understaffed. We requested a late check out and were given a 2:00pm checkout only to be called twice and had housekeeping come into the room while I was getting in the shower . They let us know that their next guests had already arrived and were waiting for the room. Our stay included airport transfers and we had given them all our flight departure information, but on our departure day they had not arranged transportation and we had to just pay for a taxi ourselves. The hotel felt like it needed more organization . The hotel is in a historic building and the walk from the lift to our room was very long. The lifts were also were creaky and half way during our stay one lift quit working.
9.0 Excellent
Pros: Great location and a very nice hotel. They seem more like a 4 star than a 5 star hotel though.
Cons:
10.0 Excellent
Pros: Excellent! Wish I could stay more often
Cons:
Embrace history and luxury at London Marriott Hotel County Hall, located in bustling South Bank, steps away from Westminster Bridge. Occupying London’s former City Hall, our hotel embodies the city's storied history and quintessentially British spirit. Take in views of the Houses of Parliament, Big Ben and the London Eye from our historic and iconic hotel. Our guest rooms and suites feature luxury bedding, pristine marble bathrooms and complimentary Wi-Fi; reboot in our state-of-the-art fitness centre and relax at our indoor pool. Dine at Gillray’s Steakhouse & Bar, where you'll find over 100 gins and locally-sourced steaks from O’Shea's Butchers and enjoy award-winning High Tea in The Library. Dynamic business meetings and special events come to life at our hotel, which boasts 7,071 square feet of elegant space with views of Westminster. Find a quintessentially British experience inside London’s most photographed destination.
A stunning five-star luxury hotel overlooking the River Thames near Embankment recommended by Forbes Travel Guide and Cond Nast Johansens This majestic five-star hotel presides over the River Thames with outstanding views. From glittering chandeliers to contemporary design, this central hotel opposite the London Eye reflects a proud heritage. Enjoy the original tiled floors and discover a hotel with a secret past. Stay in the building that was once home and office to the first Chief of Secret Intelligence Service (MI6), Sir Mansfield Cumming, and now commemorated with an English Heritage Blue Plaque.
Overall 8.7 Excellent
Based on 4,405 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Okay
5.0
Pros: Location was perfect. we had breakfast only twice and I think it was ok, though on to expensive side.
Excellent
8.0
Pros: Beautiful room, the staff were excellent. Loved the hotel and location.
Excellent
8.0
Pros: location
Excellent
9.0
Pros: The staff were very helpful and the place was very nice .
Good
7.9
Pros: VG Location, we had a great view over the River Thames
Excellent
9.0
Pros: Location
Poor
1.0
Pros: Nothing good to say. Extremely disappointing
Excellent
9.0
Pros: The location was in walking distance of many local sites, like Buckingham Palace, Trafalgar Square, Horseguards, London Eye, and Parliament. The staff were helpful and friendly, hotel was well kept. Had excellent food from their restaurant, 1212.
Excellent
8.0
Pros: Bathrooms very clean and staff are wonderful
Excellent
9.0
Pros: service and cleanliness
Excellent
9.0
Pros: Location was Amazing. Very close to the Thames, Trafalgar Square, Embankment Bridge, and Underground. Walking distance to Covent Garden, Leicester Square, Piccadilly Circus and Westminster. Loved the heated bathroom floor and towel rack.
Excellent
8.0
Pros: Stayed in a king suite . View from the room was fantastic and the absolutely stunning at night. The room was spacious and comfortable with very nicely appointed furniture and bed. The bathroom with the heated floor was very nice surprise. Doorman was wonderfully welcoming, the bellboys were quick and helpful and the concierge was professional and always pleasant and patient.
Details
Reviews
Overall 8.7 Excellent
Based on 4,405 reviews
Location
9.7
Service
8.4
Vibe
7.6
Breakfast
7.5
Amenities
7.2
Room
6.8
WiFi
3.4
Location
9.9
Service
8.1
Breakfast
7.3
Room
5.9
WiFi
1.4
Location
9.8
Service
8.2
Breakfast
7.5
Room
6.7
Location
9.8
Service
8.4
Breakfast
7.6
Room
6.4
Location
9.6
Service
8.7
Breakfast
7.6
Vibe
6.9
Room
6.5
5.0 Okay
Pros: Location was perfect. we had breakfast only twice and I think it was ok, though on to expensive side.
Cons: windows. one layer and old and it was constantly blowing through it.
8.0 Excellent
Pros: Beautiful room, the staff were excellent. Loved the hotel and location.
Cons: The breakfast was cold. 2 engineers entered our room whilst the do not disturb light was on and without a request being made.
8.0 Excellent
Pros: location
Cons: online there was to be a piano bar............no piano bar
9.0 Excellent
Pros: The staff were very helpful and the place was very nice .
Cons: Carpets in the rooms were a little beat up and the headboard on the bed had not been dusted for a while. Also one of the lamp shades was stained.
7.9 Good
Pros: VG Location, we had a great view over the River Thames
Cons: Some parts becoming a bit tired
9.0 Excellent
Pros: Location
Cons: Issues at check in related to the room size
1.0 Poor
Pros: Nothing good to say. Extremely disappointing
Cons: I was downgraded from a deluxe room to a standard room (essentially.a closet)and my compensation was a 14 £ cocktail. The following day the y transferred me to a deluxe room and despite two request to make sure there were no feathers in the room...
9.0 Excellent
Pros: The location was in walking distance of many local sites, like Buckingham Palace, Trafalgar Square, Horseguards, London Eye, and Parliament. The staff were helpful and friendly, hotel was well kept. Had excellent food from their restaurant, 1212.
Cons:
8.0 Excellent
Pros: Bathrooms very clean and staff are wonderful
Cons: Very old doors, carpet need to be changed, overall it worth 4 stars not 5
9.0 Excellent
Pros: service and cleanliness
Cons: WIFI in romm sucks
9.0 Excellent
Pros: Location was Amazing. Very close to the Thames, Trafalgar Square, Embankment Bridge, and Underground. Walking distance to Covent Garden, Leicester Square, Piccadilly Circus and Westminster. Loved the heated bathroom floor and towel rack.
Cons: The View in the room was not the best. Crane and workmen right outside our room. Marble on the floor needed repairs
8.0 Excellent
Pros: Stayed in a king suite . View from the room was fantastic and the absolutely stunning at night. The room was spacious and comfortable with very nicely appointed furniture and bed. The bathroom with the heated floor was very nice surprise. Doorman was wonderfully welcoming, the bellboys were quick and helpful and the concierge was professional and always pleasant and patient.
Cons: I asked for an early check in which wasn't possible and I understood this. However, when I returned at the regular check in time, the receptionist without checking with anyone, insisted the room still wasn't ready. Had to ask for the manager, who after checking with housekeeping, found the room was ready. Receptionist was not happy at being contradicted and was less than pleasant for the rest of the check-in process. Not offered breakfast discount on check-in so would have paid substantially more if I hadn't found out about the discount by accident. Stayed two nights. Mini-fridge was not restocked the second day. Took 45 minutes to get a bucket of ice and then felt guilty for asking for it when we found out the poor guy doing room service was the only one on duty. Seems like the hotel needs to amp up the staff numbers to provide the five star service you're paying for.
A stunning five-star luxury hotel overlooking the River Thames near Embankment recommended by Forbes Travel Guide and Cond Nast Johansens This majestic five-star hotel presides over the River Thames with outstanding views. From glittering chandeliers to contemporary design, this central hotel opposite the London Eye reflects a proud heritage. Enjoy the original tiled floors and discover a hotel with a secret past. Stay in the building that was once home and office to the first Chief of Secret Intelligence Service (MI6), Sir Mansfield Cumming, and now commemorated with an English Heritage Blue Plaque.
Park Plaza London Waterloo offers relaxation and comfort in the heart of South Bank. With modern facilities and a warm atmosphere, the hotel welcomes both business and travellers. From the striking Royal Festival Hall and National Theatre to Tate Modern and Borough Market, guests have inspiring culture at their fingertips, and are only minutes from the West End by tube. Nearby London Waterloo Station also offers easy connections to the City and the South of England. The hotel’s 494 stylish design-led guest rooms include Suites and spacious Studio Rooms and Superior Rooms. All guest rooms include ultra-comfortable Park Plaza beds, 48-inch smart LED TVs, Elemis bathroom amenities and complimentary Wi-Fi. Superior Rooms and Studio Rooms have walk-in showers, while the Suites also feature a bath, and some rooms benefit from a private terrace with spectacular views of London. With an indoor heated pool and latest Technogym equipment the fitness centre is open 24 hours a day. Florentine offers an all-day dining menu, and a wide selection of craft beers and signature cocktails is on offer at the bar. For the finest quality coffee, guests can head to the Illy Caffé.
Overall 8.6 Excellent
Based on 12,086 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
7.0
Pros: The breakfast was very good
Excellent
9.1
Pros: Rooms were clean and refreshing...bathroom shower was amazing.
Okay
4.5
Pros: The location.
Excellent
8.3
Pros: Location is handy and bar is lovely. Check in was quick and smooth.
Excellent
8.0
Pros: Modern room with all the gadgets. Nice staff and feels very new and clean.
Excellent
10.0
Pros: the room the whole set up how everything was so close to get to,
Details
Reviews
Overall 8.6 Excellent
Based on 12,086 reviews
Location
9.5
Vibe
9.4
WiFi
8.9
Service
7.8
Room
7.2
Pool
7.1
Wellness
7.0
Breakfast
6.9
Vibe
9.6
Location
9.4
Service
8.0
WiFi
8.0
Amenities
7.7
Breakfast
7.1
Pool
6.9
Room
6.9
Location
9.6
Vibe
9.4
Amenities
7.7
Service
7.6
Breakfast
7.0
Pool
7.0
Room
6.8
Location
9.5
Vibe
9.0
Amenities
7.8
Pool
7.1
Wellness
7.0
Room
7.0
Service
6.8
Breakfast
6.7
Location
9.4
Vibe
9.1
Service
7.7
Room
7.0
Breakfast
6.9
7.0 Good
Pros: The breakfast was very good
Cons: The sound of the trains from the room late at night.
9.1 Excellent
Pros: Rooms were clean and refreshing...bathroom shower was amazing.
Cons: There was no business center to print your own boarding passes or tickets to attractions.
4.5 Okay
Pros: The location.
Cons: I stayed at this hotel with my mom for 5 days while on holiday. I don't recommend it. It's overpriced for the amenities provided. The pool is mediocre: it's very small and only good if you have restless children (there's only 5 lounge chairs). The gym was ok. Twice the cleaners did not come to our room as required, and we even ran out of toilet paper because, when the cleaner did come, she did not leave any toilet paper! There's free wifi which was good and the many tv channels. The location is basically the main attraction. My 2 cents is that find a hotel without the gym and pool, and go for the location to save money. And find a hotel with reliable cleaners that speak at least basic English. None of my cleaners spoke any English and did not understand words like toilet paper...
8.3 Excellent
Pros: Location is handy and bar is lovely. Check in was quick and smooth.
Cons: The breakfast was very ordinary and nothing special or tasty. Poor choice of items and did not equate to a 4 star hotel breakfast. You have to pay extra if you wish to get eggs made. The bed mattress could be better quality as I found it a bit too firm.
8.0 Excellent
Pros: Modern room with all the gadgets. Nice staff and feels very new and clean.
Cons: Ironing board and iron awful! Quite small room and no full length mirror apart from next to bed where you can't see. No dressing table to sit down to put on make up or dry hair etc
10.0 Excellent
Pros: the room the whole set up how everything was so close to get to,
Cons: nothing it was all perfect, not dorchester but perfect
Park Plaza London Waterloo offers relaxation and comfort in the heart of South Bank. With modern facilities and a warm atmosphere, the hotel welcomes both business and travellers. From the striking Royal Festival Hall and National Theatre to Tate Modern and Borough Market, guests have inspiring culture at their fingertips, and are only minutes from the West End by tube. Nearby London Waterloo Station also offers easy connections to the City and the South of England. The hotel’s 494 stylish design-led guest rooms include Suites and spacious Studio Rooms and Superior Rooms. All guest rooms include ultra-comfortable Park Plaza beds, 48-inch smart LED TVs, Elemis bathroom amenities and complimentary Wi-Fi. Superior Rooms and Studio Rooms have walk-in showers, while the Suites also feature a bath, and some rooms benefit from a private terrace with spectacular views of London. With an indoor heated pool and latest Technogym equipment the fitness centre is open 24 hours a day. Florentine offers an all-day dining menu, and a wide selection of craft beers and signature cocktails is on offer at the bar. For the finest quality coffee, guests can head to the Illy Caffé.
Overall 8.6 Excellent
Based on 6,612 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10.0
Pros: Small but great
Excellent
8.0
Pros: Hotel was in a great location with a friendly staff
Good
6.0
Pros: The complimentary cheese and biscuits from 5-8pm was lovely.
Excellent
8.8
Pros: Location. Staff. Cheese and wine.
Excellent
10.0
Pros: Helpful staff. Wine and cheese event of exceptional quality with friendly atmosphere.
Excellent
8.0
Pros: Rooms were small but very clean and well laid out
Excellent
10.0
Pros: Central location on a quiet street. Friendly, knowledgeable staff. Efficiency at a busy Reception. All staff was ready and willing to help. I needed to leave my suitcase for the day after checkout and again the staff couldn’t have been kinder or mo
Excellent
10.0
Pros: Great location within walking distance of attractions. Ideal for 1 or 2 night stay
Good
7.0
Pros: Location
Excellent
9.6
Pros: Location amazing!! The rooms were small but efficient and clean.
Excellent
10.0
Pros: Location was excellent...small is beautiful...ideal size for one person yet still keeping all the facilities you would expect.
Excellent
10.0
Pros: Very helpful staff could not be more helpful and made you feel at home with everything you needed loved the breakfast good choice of food on the buffet bar more than I could eat
Details
Reviews
Overall 8.6 Excellent
Based on 6,612 reviews
Location
9.8
Bar
9.7
Service
9.5
Food
9.4
Vibe
9.3
Cleanliness
9.1
Value
8.9
Breakfast
6.9
WiFi
6.5
Room
4.8
Comfort
2.5
Bar
9.8
Location
9.7
Food
9.6
Service
9.6
Vibe
9.4
Cleanliness
9.2
Value
8.8
Breakfast
6.7
WiFi
5.1
Room
4.4
Comfort
2.1
Location
10.0
Bar
9.5
Vibe
9.0
Service
8.9
Cleanliness
8.7
Food
8.7
Value
8.6
Breakfast
6.4
Amenities
4.2
Room
4.0
WiFi
3.9
Comfort
1.8
Location
9.8
Bar
9.7
Cleanliness
9.2
Food
9.2
Service
9.2
Vibe
9.0
Value
8.3
Breakfast
6.3
Room
5.6
WiFi
4.6
Comfort
3.6
Location
9.9
Bar
9.8
Service
9.5
Food
9.4
Value
8.4
Breakfast
6.3
Room
3.4
Comfort
2.6
10.0 Excellent
Pros: Small but great
Cons: I missed the wine and cheese
8.0 Excellent
Pros: Hotel was in a great location with a friendly staff
Cons: Room was very small for 2 people. It was hard to get around the luggage when the bags were open
6.0 Good
Pros: The complimentary cheese and biscuits from 5-8pm was lovely.
Cons: The bed was jammed against the window. You couldn't hook the curtains back to see out of the window. There were hangers on hooks on the wall instead of a wardrobe. I don't mind compact if I know in advance but I wasn't expecting it for the price I paid.
8.8 Excellent
Pros: Location. Staff. Cheese and wine.
Cons: Bed so close to the shower struggled to get in!! Shower head unable to be bent so it sprayed you in the face.
10.0 Excellent
Pros: Helpful staff. Wine and cheese event of exceptional quality with friendly atmosphere.
Cons: The rooms are tiny. It was perfect for our overnight stay but for a longer stay I would prefer more room and much more storage capacity--no closet or drawer is provided.
8.0 Excellent
Pros: Rooms were small but very clean and well laid out
Cons: Could do with better breakfast choice for the money
10.0 Excellent
Pros: Central location on a quiet street. Friendly, knowledgeable staff. Efficiency at a busy Reception. All staff was ready and willing to help. I needed to leave my suitcase for the day after checkout and again the staff couldn’t have been kinder or mo
Cons:
10.0 Excellent
Pros: Great location within walking distance of attractions. Ideal for 1 or 2 night stay
Cons:
7.0 Good
Pros: Location
Cons: Rooms were even tinier than expected (and I did expect small rooms)
9.6 Excellent
Pros: Location amazing!! The rooms were small but efficient and clean.
Cons: The lift wasn’t working so we had to climb 4 flights of stairs every time.
10.0 Excellent
Pros: Location was excellent...small is beautiful...ideal size for one person yet still keeping all the facilities you would expect.
Cons: Nothing...would definitely stay again
10.0 Excellent
Pros: Very helpful staff could not be more helpful and made you feel at home with everything you needed loved the breakfast good choice of food on the buffet bar more than I could eat
Cons: No
Park Plaza Westminster Bridge London sits boldly at the Waterloo end of Westminster Bridge. From its iconic position opposite Big Ben and the Houses of Parliament, the hotel places London’s finest landmarks at your fingertips, and is easily accessible for key business districts. The London Eye, Big Ben, and the city’s finest theatres, restaurants and bars are just a few steps away. A choice of tastefully conceived and breathtakingly executed guestrooms and suites includes large Studio Rooms with a bedroom, bathroom, and plenty of living space, perfect for longer stays. On the hotel’s highest floors, enhanced amenities and extra space are on offer in the chic Penthouses and Suites, some of which have split-level duplex accommodation, balconies and panoramic city views. For those looking for extra amenities, our Executive Rooms and Suites offer access to our 2nd floor Executive Lounge, serving a range of snacks and drinks throughout the day, and breath-taking views of the Houses of Parliament. Brasserie Joël presents delicious French cuisine with seasonal specialities, while Ichi Sushi & Sashimi offers a true taste of Tokyo. The Executive Lounge is the place for afternoon tea and light bites, Primo Bar comes alive every evening with live music and sophisticated cocktails, and illy caffé serves authentic Italian coffees. Unique among central London hotels, Park Plaza Westminster Bridge London boasts a fitness centre with 15-metre pool and Europe’s first Mandara Spa, an exquisite oasis of Balinese calm. Nine treatment rooms, a manicure and pedicure area and relaxation lounge combine to offer indulgent pampering with the finest spa products.
Overall 8.5 Excellent
Based on 21,570 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10.0
Pros: Location is central to everything
Okay
5.0
Pros: Location Decor
Excellent
9.0
Pros: IMPRESSIVE! the checkin was smooth and we got a LOVELY upgrade which made our trip so much more special. the spacious room, great water pressure, cleanliness , and super friendly staff was all really good. we did the valet parking ( extra charge) and its so good and worth the money and they were great too, and we at at the Joel restaurant and had a super waiter and host , and reception all really great is the only way to put it. we have stayed in a LOT of hotels from 2 star to 5 star, this definitely meets expectations and the location is amazing and we did the river cruise and had 2 safe clean pleasant strolls....outside smoking area keeps the smell away from entry way and it was a kinda small breakfast buffet but had a really decent amount of choices all fresh ..get there early it fills up...and food was really good. would de stay here again! only one grumpy staff member at check out and at a hotel this size one tiny fly in the ointment def is nothing to make a stink about , she wasn't even that bad just not NICE ...just seemed not thrilled to be there lol..anyway def loved the place and decor and smells and all of it loved the hotel BRAVO GUYS! <3
Excellent
9.6
Pros: Breakfast was well work it. Good variety and only 5Pounds per day extra. We liked the option of King Size beds hard to find in hotels in London.
Excellent
8.0
Pros: This is a wonderful central spot with great views. There's a lovely bakery just round the corner for breakfast too!
Excellent
10.0
Pros: big spacious room very clean, staff explained on check in about all facilities and requests were dealt with very quickly.
Excellent
8.0
Pros: Great location, Westminster Bridge in front of the hotel. Ideal spot for some sightseeing. Furthermore the hotel has all the necessary facilities like, spa/pool, restaurants and bar.
Good
7.9
Pros: Great large sized rooms with 2bed 2 bath apartment style.
Excellent
9.0
Pros: The location is great...
Okay
4.0
Excellent
8.3
Pros: I liked everything on general
Good
7.7
Pros: Breakfast not good
Details
Reviews
Overall 8.5 Excellent
Based on 21,570 reviews
Location
9.7
WiFi
7.6
Comfort
7.5
Service
7.5
Room
7.3
Pool
6.9
Breakfast
5.9
Value
5.1
Location
9.7
Service
7.4
Pool
7.3
Room
6.9
WiFi
6.6
Breakfast
5.2
Value
4.9
Location
9.6
Comfort
7.9
Room
7.2
Service
7.1
Pool
6.8
WiFi
6.3
Breakfast
5.8
Value
5.0
Location
9.8
Comfort
7.6
Pool
6.9
Room
6.7
Breakfast
6.6
Service
6.3
WiFi
5.7
Value
5.2
Location
9.9
Pool
7.1
Room
6.7
Service
5.7
Breakfast
5.4
Value
5.2
10.0 Excellent
Pros: Location is central to everything
Cons:
5.0 Okay
Pros: Location Decor
Cons: Inside looking room Disabled room No bath
9.0 Excellent
Pros: IMPRESSIVE! the checkin was smooth and we got a LOVELY upgrade which made our trip so much more special. the spacious room, great water pressure, cleanliness , and super friendly staff was all really good. we did the valet parking ( extra charge) and its so good and worth the money and they were great too, and we at at the Joel restaurant and had a super waiter and host , and reception all really great is the only way to put it. we have stayed in a LOT of hotels from 2 star to 5 star, this definitely meets expectations and the location is amazing and we did the river cruise and had 2 safe clean pleasant strolls....outside smoking area keeps the smell away from entry way and it was a kinda small breakfast buffet but had a really decent amount of choices all fresh ..get there early it fills up...and food was really good. would de stay here again! only one grumpy staff member at check out and at a hotel this size one tiny fly in the ointment def is nothing to make a stink about , she wasn't even that bad just not NICE ...just seemed not thrilled to be there lol..anyway def loved the place and decor and smells and all of it loved the hotel BRAVO GUYS! <3
Cons: HUMMM...NOTHING, ALL WAS SUPER GOOD. really im not gonna complain over nothing and for the cost and convenience to BIG BEN AND ALL ..... it was super
9.6 Excellent
Pros: Breakfast was well work it. Good variety and only 5Pounds per day extra. We liked the option of King Size beds hard to find in hotels in London.
Cons:
8.0 Excellent
Pros: This is a wonderful central spot with great views. There's a lovely bakery just round the corner for breakfast too!
Cons: Parking was tricky because I had lots of bags for my family and there was a long queue and couldn't leave my car in the holding area for that long so effectively I was forced to pay the extra and get it parked by the concierge.
10.0 Excellent
Pros: big spacious room very clean, staff explained on check in about all facilities and requests were dealt with very quickly.
Cons: Check in was slow with big queue
8.0 Excellent
Pros: Great location, Westminster Bridge in front of the hotel. Ideal spot for some sightseeing. Furthermore the hotel has all the necessary facilities like, spa/pool, restaurants and bar.
Cons: Daily cleaning of the room. Sometimes they skipped/forgot to clean/make up the room.
7.9 Good
Pros: Great large sized rooms with 2bed 2 bath apartment style.
Cons: Housekeeping was lazy and never did a complete job. Forgetting to restock kitchen items most common. They are clearly doing some refurbishment - the lounge area of our apartment was very tired. Very frustrated to stay with a kitchenette but no pots and pans to use it.... non available either..... seems silly.
9.0 Excellent
Pros: The location is great...
Cons: That there was no really queuing process being placed to get served in reception..
4.0 Okay
Pros:
Cons: Provide adjoining rooms as advertised. Better guest relations assistance. The GM is totally absent and uninvolved in hotel operations. Called twice for extra towels that never came.
8.3 Excellent
Pros: I liked everything on general
Cons: It’s been almost a week till I checked out and I didn’t get back yet the deposit I gave when I checked in . Also your staff told me that my extras would be charge from the deposit I left but they charged me extra .
7.7 Good
Pros: Breakfast not good
Cons: Breakfast, odor of the room.
Park Plaza Westminster Bridge London sits boldly at the Waterloo end of Westminster Bridge. From its iconic position opposite Big Ben and the Houses of Parliament, the hotel places London’s finest landmarks at your fingertips, and is easily accessible for key business districts. The London Eye, Big Ben, and the city’s finest theatres, restaurants and bars are just a few steps away. A choice of tastefully conceived and breathtakingly executed guestrooms and suites includes large Studio Rooms with a bedroom, bathroom, and plenty of living space, perfect for longer stays. On the hotel’s highest floors, enhanced amenities and extra space are on offer in the chic Penthouses and Suites, some of which have split-level duplex accommodation, balconies and panoramic city views. For those looking for extra amenities, our Executive Rooms and Suites offer access to our 2nd floor Executive Lounge, serving a range of snacks and drinks throughout the day, and breath-taking views of the Houses of Parliament. Brasserie Joël presents delicious French cuisine with seasonal specialities, while Ichi Sushi & Sashimi offers a true taste of Tokyo. The Executive Lounge is the place for afternoon tea and light bites, Primo Bar comes alive every evening with live music and sophisticated cocktails, and illy caffé serves authentic Italian coffees. Unique among central London hotels, Park Plaza Westminster Bridge London boasts a fitness centre with 15-metre pool and Europe’s first Mandara Spa, an exquisite oasis of Balinese calm. Nine treatment rooms, a manicure and pedicure area and relaxation lounge combine to offer indulgent pampering with the finest spa products.
Stylish and inviting, Park Plaza County Hall London features stylish rooms and Suites, all offering complimentary Wi-Fi, and access to our on-site fitness centre and spa. Park Plaza County Hall London enjoys a superb location on the South Bank, rubbing shoulders with many of London’s famous attractions. Less than half a mile from Waterloo Station, the hotel features 399 bedrooms, a restaurant, and meeting facilities. Book a top-floor Penthouse for the most space and the best view of Central London. Select Junior Suites offer stunning views of the London Eye, and some rooms on the higher floors overlook other major landmarks in England's capital city, such as the River Thames and the Houses of Parliament. Atrio Restaurant and Bar is a casual dining spot in the heart of buzzing South Bank, London. A modern Italian restaurant and bar, Atrio serves a selection of contemporary dishes including fresh pasta, home-made pizzas from our pizza oven, and fresh, light bites throughout the day. For those looking for a relaxing dining experience, Atrio is the perfect place to relax after a busy day exploring the iconic attractions in the area, or after a hard days work. Sip on a fine selection of wines, beers, cocktails and mocktails, whilst catching up on the day. Atrio Lounge and Bar, with its own private outdoor terrace, is an all-day venue putting you in the centre of the action. Watch the world go by, or snuggle up in the cosy bar area with a drink of your choice. The modern fitness centre invites an escape from the rigours of the day with steam, sauna and beauty treatment rooms.
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Overall 8.5 Excellent
Based on 9,145 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9.0
Pros: Convenient
Excellent
10.0
Pros: The staff were lovely and the room was fab.
Excellent
8.8
Pros: Great location and lovely spacious rooms
Excellent
9.0
Pros: staff were really helpful and friendly and we even had a visit from santa who dropped a stocking for our daughter's first christmas.
Excellent
10.0
Pros: The staff was absolutely amazing!
Excellent
9.0
Pros: Superb location in the heart of the city. Rooms large enough for family of 4, cocy and clean. Very polite and helpful staff. Good restaurant for having dinner. Value for money...guess quite ok for New Year period time in the heart of London.
Good
7.4
Poor
1.0
Pros: Location
Excellent
8.0
Pros: Good sized suite. Usable fridge space. Modern decor. Good security. Restaurant staff nice.
Excellent
10.0
Pros: Over all this was great place to stay. Staff was very helpful. Location worked great for our visit.
Mediocre
2.0
Pros: Assume the hotel would have been excellent.
Good
7.7
Pros: Hotel room was a little smaller than what I was used to but it was very comfortable and the staff was very friendly. It was within walking distance of a lot of awesome sights and activities.
Details
Reviews
Overall 8.5 Excellent
Based on 9,145 reviews
Location
9.6
Service
8.1
Room
7.6
Breakfast
6.3
WiFi
6.0
Food
5.6
Bar
5.4
Value
5.3
Amenities
4.6
Pool
2.0
Location
9.5
Service
8.4
Room
7.8
Breakfast
6.5
Vibe
6.4
Bar
5.7
Food
5.6
Value
5.3
WiFi
4.1
Amenities
3.3
Location
9.6
Service
8.2
Room
8.0
Breakfast
5.8
Value
5.6
Food
5.5
Bar
5.1
Amenities
4.6
Location
9.7
Service
8.1
Room
7.8
Vibe
6.5
Breakfast
6.1
Value
6.0
Food
5.8
Bar
5.6
Amenities
4.4
Location
9.8
Service
9.0
Room
7.3
Breakfast
6.0
Food
5.8
Value
5.3
Amenities
4.2
9.0 Excellent
Pros: Convenient
Cons: Bath was too deep to get out of considering our age, I found out that we could have requested a walk in shower but was not an option when booking
10.0 Excellent
Pros: The staff were lovely and the room was fab.
Cons: Nothing.
8.8 Excellent
Pros: Great location and lovely spacious rooms
Cons: If I had to choose something it would be the price we paid for one nigbt
9.0 Excellent
Pros: staff were really helpful and friendly and we even had a visit from santa who dropped a stocking for our daughter's first christmas.
Cons: the breakfast buffet queue was a bit shambolic
10.0 Excellent
Pros: The staff was absolutely amazing!
Cons:
9.0 Excellent
Pros: Superb location in the heart of the city. Rooms large enough for family of 4, cocy and clean. Very polite and helpful staff. Good restaurant for having dinner. Value for money...guess quite ok for New Year period time in the heart of London.
Cons: Would have liked breakfast to be a bit diffferent by days... Huge fees for London Eye View, considering that it would anyway be only partial veiw.
7.4 Good
Pros:
Cons: Got to hotel at check in time (2:00) and had to wait 2 hours for the room to be ready. My 3:30 engagement was missed do to this issue with check in. I was only in London this one day and the main reason I was there for didn’t happen because of the late check in. Also, the occupants of the room next to mine was slamming their door and making noises up to 6:00 am. It sounded like staff was continuously trying to enter the room. Not a good experience at all
1.0 Poor
Pros: Location
Cons: Someone on the staff entered our room while we were out and stole all off our traveling money - $4,000. From that point on, they have denied it and not offered any solutions. It was a violation of the worst kind -the money locked securely in-room sa
8.0 Excellent
Pros: Good sized suite. Usable fridge space. Modern decor. Good security. Restaurant staff nice.
Cons: Small reception area makes it feel cramped and busy.
No pool.
Didn't get a room with a good view.
10.0 Excellent
Pros: Over all this was great place to stay. Staff was very helpful. Location worked great for our visit.
Cons: None.
2.0 Mediocre
Pros: Assume the hotel would have been excellent.
Cons: Beware!! The booking agent Cancelon has a early date trigger converting to a non-refundable reservation after promoting "free cancelation". Its geared to pushing the non-refundable reservation to their site to sell. The listing process was incredibly difficult requiring re-entering all online data resulting in no sale or compensation. Would avoid booking through Cancelon in the future.
7.7 Good
Pros: Hotel room was a little smaller than what I was used to but it was very comfortable and the staff was very friendly. It was within walking distance of a lot of awesome sights and activities.
Cons: They offered free breakfast in your room if you filled out your request card the night before. I was only able to take advantage of this service once because I never received another breakfast request card.
Stylish and inviting, Park Plaza County Hall London features stylish rooms and Suites, all offering complimentary Wi-Fi, and access to our on-site fitness centre and spa. Park Plaza County Hall London enjoys a superb location on the South Bank, rubbing shoulders with many of London’s famous attractions. Less than half a mile from Waterloo Station, the hotel features 399 bedrooms, a restaurant, and meeting facilities. Book a top-floor Penthouse for the most space and the best view of Central London. Select Junior Suites offer stunning views of the London Eye, and some rooms on the higher floors overlook other major landmarks in England's capital city, such as the River Thames and the Houses of Parliament. Atrio Restaurant and Bar is a casual dining spot in the heart of buzzing South Bank, London. A modern Italian restaurant and bar, Atrio serves a selection of contemporary dishes including fresh pasta, home-made pizzas from our pizza oven, and fresh, light bites throughout the day. For those looking for a relaxing dining experience, Atrio is the perfect place to relax after a busy day exploring the iconic attractions in the area, or after a hard days work. Sip on a fine selection of wines, beers, cocktails and mocktails, whilst catching up on the day. Atrio Lounge and Bar, with its own private outdoor terrace, is an all-day venue putting you in the centre of the action. Watch the world go by, or snuggle up in the cosy bar area with a drink of your choice. The modern fitness centre invites an escape from the rigours of the day with steam, sauna and beauty treatment rooms.
A stay at Marlin Waterloo places you in the heart of London, within a 10-minute walk of Imperial War Museum and Westminster Bridge. Featured amenities include a business center, a 24-hour front desk, and multilingual staff.
Overall 8.5 Excellent
Based on 6,333 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: Room was large, staff friendly and helpful
Excellent
10.0
Pros: Repeat visit as liked all my previous stays.
Excellent
9.2
Pros: The hotel is located a short distance from the center of London, it is very easy to get to the tourist attractions on foot. Spacious hotel, nice rooms, kitchenette equipped with dishes and other kitchen accessories. The rooms have large windows.
Excellent
8.0
Pros: We had a really spacious, clean room with great views across London and very close to the Tube (Lambeth North), the bed was really comfy. Good tea/coffee making facilities and it was nice and quiet.
Excellent
10.0
Pros: perfect stay. add kitchen in the rooms allowed us to cook for ourselves when we didnt want to go out for dinner or wake up to get breakfast. rooms were a great size too. the rooms were so quiet as well. never heard anyone else from the rooms next door!
Excellent
10.0
Pros: perfect stay. kitchen in the rooms allowed us to cook for ourselves when we didnt want to go out for dinner or wake up to get breakfast. rooms were a great size too and the fact that the kitchens were fully stocked was perfect!
Excellent
8.0
Details
Reviews
Overall 8.5 Excellent
Based on 6,333 reviews
Location
9.6
Vibe
9.2
Cleanliness
8.8
WiFi
8.6
Amenities
8.2
Service
7.7
Room
7.6
Food
5.0
Breakfast
2.4
Location
9.7
Vibe
9.0
Amenities
8.1
Service
7.6
WiFi
7.5
Room
6.7
Breakfast
2.7
Location
9.8
Vibe
9.2
Cleanliness
8.9
Room
8.3
Amenities
8.2
Comfort
7.9
Service
7.6
WiFi
7.2
Food
5.0
Breakfast
2.6
Location
9.7
Vibe
9.1
Cleanliness
8.8
Amenities
8.3
Room
7.6
WiFi
7.5
Service
6.8
Breakfast
2.0
Location
9.3
Cleanliness
9.0
Service
8.3
Room
7.7
Breakfast
2.3
10.0 Excellent
Pros: Room was large, staff friendly and helpful
Cons: Nothing
10.0 Excellent
Pros: Repeat visit as liked all my previous stays.
Cons: NA
9.2 Excellent
Pros: The hotel is located a short distance from the center of London, it is very easy to get to the tourist attractions on foot. Spacious hotel, nice rooms, kitchenette equipped with dishes and other kitchen accessories. The rooms have large windows.
Cons: The shower was slightly damaged.
8.0 Excellent
Pros: We had a really spacious, clean room with great views across London and very close to the Tube (Lambeth North), the bed was really comfy. Good tea/coffee making facilities and it was nice and quiet.
Cons: No dislikes at all.
10.0 Excellent
Pros: perfect stay. add kitchen in the rooms allowed us to cook for ourselves when we didnt want to go out for dinner or wake up to get breakfast. rooms were a great size too. the rooms were so quiet as well. never heard anyone else from the rooms next door!
Cons: nothing
10.0 Excellent
Pros: perfect stay. kitchen in the rooms allowed us to cook for ourselves when we didnt want to go out for dinner or wake up to get breakfast. rooms were a great size too and the fact that the kitchens were fully stocked was perfect!
Cons: nothing
8.0 Excellent
Pros:
Cons: Bed was hard otherwise everything was good Very clean
A stay at Marlin Waterloo places you in the heart of London, within a 10-minute walk of Imperial War Museum and Westminster Bridge. Featured amenities include a business center, a 24-hour front desk, and multilingual staff.
Overall 8.4 Excellent
Based on 5,901 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10.0
Pros: If you're visiting London, you aren't going to spend much time in your room and shouldn't pay for more than you need. This hotel was an excellent value--modern, clean, comfortable rooms and extremely helpful staff. We chose a windowless room, the small, cozy space was exactly what we needed and more.
Excellent
10.0
Pros: It was clean and easy to get to. Great place to crash for a night, a bit small if you plan to stay longer.
Okay
5.0
Excellent
8.3
Pros: Modern clean and great location. Interesting design for the room- double bed bunk beds were fun.
Okay
4.5
Pros: Great cafe
Excellent
8.0
Pros: Location and value
Good
6.0
Pros: Ok standard, great location, good value for money.
Excellent
8.0
Pros: The staff was great!
Excellent
8.0
Pros: The beds and bathroom were comfortable. The satélite tv was good. The staff is very friendly. The location is excellent. Within walking distance to soho and Covent Garden.
Good
7.0
Pros: Position and clean room
Excellent
10.0
Pros: Clean rooms, friendly staff and centrally located to walking distance to many of London attractions
Excellent
10.0
Pros: Affordable and comfortable room for 2 people. Very clean. Fruit and herb infused water at entrance. Amazing location on Fleet st.
Details
Reviews
Overall 8.4 Excellent
Based on 5,901 reviews
Location
9.7
Bar
9.7
Service
9.3
Food
9.2
Vibe
9.1
Cleanliness
9.0
Value
8.8
Amenities
6.9
WiFi
6.8
Breakfast
6.1
Room
5.7
Comfort
3.4
Location
9.8
Bar
9.6
Food
9.2
Vibe
9.1
Service
9.1
Cleanliness
8.8
Amenities
7.2
Breakfast
6.1
Room
5.5
WiFi
4.3
Comfort
3.3
Bar
9.8
Location
9.8
Food
9.1
Service
9.1
Cleanliness
8.9
Vibe
8.8
Value
8.8
Room
5.3
Breakfast
5.3
Comfort
3.3
Location
9.8
Bar
9.4
Service
9.4
Vibe
8.8
Cleanliness
8.7
Food
8.7
Breakfast
6.4
Room
6.2
Comfort
3.6
Bar
9.8
Location
9.8
Food
9.4
Cleanliness
9.2
Vibe
9.0
Service
8.9
Room
6.6
Breakfast
5.7
Comfort
3.6
10.0 Excellent
Pros: If you're visiting London, you aren't going to spend much time in your room and shouldn't pay for more than you need. This hotel was an excellent value--modern, clean, comfortable rooms and extremely helpful staff. We chose a windowless room, the small, cozy space was exactly what we needed and more.
Cons:
10.0 Excellent
Pros: It was clean and easy to get to. Great place to crash for a night, a bit small if you plan to stay longer.
Cons: tiny
5.0 Okay
Pros:
Cons: Room is so cold. The air conditioning work badly.
8.3 Excellent
Pros: Modern clean and great location. Interesting design for the room- double bed bunk beds were fun.
Cons: Room was very small for a family of 4. Even though we knew it was small, if we’d had any sizeable luggage it would have been a real challenge.
4.5 Okay
Pros: Great cafe
Cons: Insanely small room with AC that barely worked.
8.0 Excellent
Pros: Location and value
Cons: A bit noisy
6.0 Good
Pros: Ok standard, great location, good value for money.
Cons: You have to be aware that if you decide for a double room with no window you will get a box room, approx 2x2m. Tiny bathroom is just literally two steps from a bed, and its divided by glass wall and door, semi transparent, with no ventilation... Shared bathroom on a corridor would be a better experience.
8.0 Excellent
Pros: The staff was great!
Cons: If the hotel was just a few feet bigger it would be do able. Too small for a couple and no where to put my suit case. Need a table for suit case
8.0 Excellent
Pros: The beds and bathroom were comfortable. The satélite tv was good. The staff is very friendly. The location is excellent. Within walking distance to soho and Covent Garden.
Cons: The room is extremely small. No closet or room to walk around. There is only about 5 feet between the beds and the bathroom. Only 1 person can move around at a time. After the 1 day got the hang of it and made it work. The bathroom and room is divided by frosted glass. It did not provide privacy for families.
7.0 Good
Pros: Position and clean room
Cons: Room was cold
10.0 Excellent
Pros: Clean rooms, friendly staff and centrally located to walking distance to many of London attractions
Cons: Rooms are on the smaller side but update and very clean
10.0 Excellent
Pros: Affordable and comfortable room for 2 people. Very clean. Fruit and herb infused water at entrance. Amazing location on Fleet st.
Cons: No breakfast included.
With a stay at Citadines Trafalgar Square London, you'll be centrally located in London, steps from The Strand and 3 minutes by foot from Nelson's Column. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Overall 8.4 Excellent
Based on 4,642 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
8.0
Pros: Felt like we were in the middle of the main London attractions that we wanted to see! Safe location. We really enjoyed our stay here
Good
7.9
Pros: Perfect location. Clean bed, bathroom, toilet.
Excellent
8.0
Pros: Large, clean and comfortable room.
Excellent
8.0
Pros: Excellent location. Free coffee machine Comfortable and clean
Okay
4.0
Pros: The location is perfect to see many sights and close to the underground.
Excellent
10.0
Pros: Didn't have breakfast. Great location and very clean. Price was reasonable too.
Okay
4.6
Pros: Only location
Excellent
10.0
Pros: Prime location
Excellent
9.0
Pros: The fact that it was a studio apartment gave me the flexibility to self cater. And despite being very centrally located, the room was quiet and private.
Excellent
10.0
Pros: The room had a kitchenette with cook-top, refrigerator, dishwasher and flatware/glassware. These amenities came in handy to prepare a meal or have snacks on-hand instead of purchasing every meal at a restaurant.
The room was a good size for a in-town European location. The room and bathroom were clean and well-kept.
Excellent
8.5
Pros: Location is excellent. Very clean with a kitchenette with microwave, stove, dishwasher, electric kettle. Very nice to be able to have breakfast and not have to change clothes. Very green with a toilet tank that is topped by a little sink where u wash your hands and it automatically fills the toilet tank; ingenious!!
Good
7.0
Pros: The location.
Details
Reviews
Overall 8.4 Excellent
Based on 4,642 reviews
Location
9.8
WiFi
9.0
Service
7.9
Room
6.5
Breakfast
4.4
Location
9.7
Service
7.9
Room
5.4
Breakfast
5.0
Comfort
4.2
Location
9.8
Service
7.8
Room
6.8
Breakfast
3.9
Location
9.8
Service
7.8
Room
5.9
Amenities
5.7
Location
9.5
Service
8.2
Room
5.6
Comfort
5.2
8.0 Excellent
Pros: Felt like we were in the middle of the main London attractions that we wanted to see! Safe location. We really enjoyed our stay here
Cons: Would be helpful if the hotel staff were a bit more helpful in the tourist items.
7.9 Good
Pros: Perfect location. Clean bed, bathroom, toilet.
Cons: Room condition (especially bathroom) was not that good as it seems on photos on booking.com The hotel staff confirmed that all the rooms have been renovated in 2015.
8.0 Excellent
Pros: Large, clean and comfortable room.
Cons: The quietness and convenience.
8.0 Excellent
Pros: Excellent location. Free coffee machine Comfortable and clean
Cons: Nothing really
4.0 Okay
Pros: The location is perfect to see many sights and close to the underground.
Cons: There are NO American Outlets anywhere, and I understand that yes I am in the UK and they don't have the same voltage as in the States, but EVERY hotel I’ve ever stayed at in Europe has had at least ONE American Outlet. The outlets are no where near mirrors. So even if you packed an outlet converter, you wouldn't be able to see yourself do your hair. CFL lighting instead of LED, which take a long time to warm up and are not as bright. Instead of having One Strong WIFI Network, they had over a dozen WEAK Ones. You had to constantly re-connet to Wifi because the signal would go out. We spent majority of the time reconnecting between 3 different Citadines Wifis. The bathtub/shower is so high off the ground, you have to physically climb into it, and careful not to fall out. I almost fell out completely one, but thankfully my boyfriend caught me in time. Our in room fridge creaked and moaned all hours of the night, and soon became part of our nightly sleep, Given the Opportunity, I would NOT stay here again.
10.0 Excellent
Pros: Didn't have breakfast. Great location and very clean. Price was reasonable too.
Cons: N/A
4.6 Okay
Pros: Only location
Cons: Facilities are very bad. Heater did not work for 4 days. They put electric heaters in the room. WC did not flush properly so we had to work on it. There was a constant noise at 5 am every morning for 4 days.
10.0 Excellent
Pros: Prime location
Cons:
9.0 Excellent
Pros: The fact that it was a studio apartment gave me the flexibility to self cater. And despite being very centrally located, the room was quiet and private.
Cons: No.
10.0 Excellent
Pros: The room had a kitchenette with cook-top, refrigerator, dishwasher and flatware/glassware. These amenities came in handy to prepare a meal or have snacks on-hand instead of purchasing every meal at a restaurant.
The room was a good size for a in-town European location. The room and bathroom were clean and well-kept.
Cons:
8.5 Excellent
Pros: Location is excellent. Very clean with a kitchenette with microwave, stove, dishwasher, electric kettle. Very nice to be able to have breakfast and not have to change clothes. Very green with a toilet tank that is topped by a little sink where u wash your hands and it automatically fills the toilet tank; ingenious!!
Cons: Little staffs also a a bit dark in the rooms but that's because they use energy saver lights do OK with me.
7.0 Good
Pros: The location.
Cons: Check-in was slow. Room was hot (24 C) and unable to lower temperature despite ask of the front desk.
With a stay at Citadines Trafalgar Square London, you'll be centrally located in London, steps from The Strand and 3 minutes by foot from Nelson's Column. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Explore London's West End from the iconic Waldorf Hilton hotel in Theatreland, 5 minutes' walk from fantastic shopping in Covent Garden. Dine in style at the restaurant, de-stress at the gym or go for a dip in the indoor pool. Savor modern European cuisine in stylish surroundings at the Homage Grand Salon restaurant, enjoy afternoon tea in Homage Private Bar or sip a cocktail in Good Godfrey's bar. Visit top London attractions within a mile radius of this central London hotel, including the London Eye and Trafalgar Square or enjoy a play or musical at the theater. Situated 2 miles from London's financial center, The Waldorf Hilton hotel has an Executive Lounge, a 24-hour business center and 7 meeting rooms for up to 400 with wireless internet access. All guest rooms have high-speed internet access. Upgrade to a Deluxe Room or choose an Executive Room for Executive Lounge access.
Overall 8.4 Excellent
Based on 3,961 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Mediocre
2.0
Excellent
8.0
Pros: Staying in this iconic hotel was a special experience for mum and I. Just a few minutes walk from the theatre, it was a real pre-Christmas treat for both of us and of course we HAD to have a delicious Waldorf Salad and G&T for supper!
Good
7.0
Pros: Hotel was very grand on initial impression. Location was excellent for what we needed
Excellent
9.0
Pros: The location was excellent. 2 minutes walk from Covent Garden. Short walk to Trafalgar Square. Very central
Mediocre
3.0
Excellent
9.0
Pros: Location for accessing Covent Garden, Leicester Square was superb. The food and drink in the executive lounge met expectations. Staff throughout were helpful and did everything they could to make the stay as good as possible.
Okay
5.0
Pros: Breakfast dining was amazing. Complaint was made via email afterwards and dealt with very well, we will go again to see if 1st impressions were wrong. Complaints so far taken very seriously so impressed with service.
Good
7.9
Pros: Location, polite staff, overall feel
Good
7.0
Pros: Staff exceptionally friendly, polite and helpful. Room was well equipped and comfortable
Excellent
8.0
Pros: the only reason for us to choose is its 5 star and its walkable from Oxford circus it was for us to enjoy the fireworks on London at a walkable distance and you also get access to tower bridge water loo and rest of the bits there so you pay a price but you end up spending a lot more on travel hence oversell its worth it
Excellent
9.0
Pros: Staff was great and executive lounge high tea was nice.
Excellent
9.7
Pros: Excellent location just off the Strand. Friendly and helpful staff, and great breakfast included in my stay.
Details
Reviews
Overall 8.4 Excellent
Based on 3,961 reviews
Location
9.6
Service
8.1
Breakfast
7.1
Room
6.0
WiFi
5.8
Value
4.5
Location
9.5
Service
7.6
Bar
7.4
Breakfast
7.3
Room
5.3
Value
3.9
Location
9.7
Service
7.6
Breakfast
7.1
Room
5.4
Value
4.9
Pool
3.7
Location
9.5
Service
7.6
Breakfast
7.5
Vibe
5.8
Amenities
5.7
Room
4.7
Location
9.7
Service
7.7
Breakfast
7.5
Room
5.5
2.0 Mediocre
Pros:
Cons: The wait time for everything was exceedingly slow. A food order could take over 90 min for delivery.
The rooms were not sound proof you could here every person who walked by and what they were saying.
The staff were not trained for a hotel of that price.
The breakfast selection was mediocre and the same everyday for the 9 days I was there. The hotels decor is old and outdated. It was difficult to even have a bottle of water delivered.
The food was less and average.
8.0 Excellent
Pros: Staying in this iconic hotel was a special experience for mum and I. Just a few minutes walk from the theatre, it was a real pre-Christmas treat for both of us and of course we HAD to have a delicious Waldorf Salad and G&T for supper!
Cons: We had a rather odd step up to the toilet in the bathroom and one into the bathroom which was a bit dodgy for mum, especially in the night. Slight smell of musty drains in the room, old plumbing I suspect, but it really wasn't a problem. Just didn't expect it in this hotel.
7.0 Good
Pros: Hotel was very grand on initial impression. Location was excellent for what we needed
Cons: Room was small Air con had only one blower setting (turn off room too hot, when on too cold and noisy) Decor especially ceilings throughout need urgent attention! Scruffy for a Hilton!!
9.0 Excellent
Pros: The location was excellent. 2 minutes walk from Covent Garden. Short walk to Trafalgar Square. Very central
Cons:
3.0 Mediocre
Pros:
Cons: Building was tired. Only option on booking in early was a disabled room. Executive room - were told that no biscuits were available for tea in the afternoon. No tea pots for breakfast so left to go to main breakfast room - too busy for us to sit down - waited 20 minutes. Ordered porridge which never came.
9.0 Excellent
Pros: Location for accessing Covent Garden, Leicester Square was superb. The food and drink in the executive lounge met expectations. Staff throughout were helpful and did everything they could to make the stay as good as possible.
Cons: Only negative was the external works/scaffolding for building renovations, cannot be avoided but could have been made aware prior to visit.
5.0 Okay
Pros: Breakfast dining was amazing. Complaint was made via email afterwards and dealt with very well, we will go again to see if 1st impressions were wrong. Complaints so far taken very seriously so impressed with service.
Cons: Room was small, no second bed upon arrival, finally squeezed one in. Dirty carpet & took 1 & 1/2 hours to deliver a tea spoon.
7.9 Good
Pros: Location, polite staff, overall feel
Cons: Overall hotel felt a bit tired, loo seat didn’t fit, grubby carpet. I’ve stayed several times before with work and it felt like standards had slipped a bit.
7.0 Good
Pros: Staff exceptionally friendly, polite and helpful. Room was well equipped and comfortable
Cons: Room was a bit small.
8.0 Excellent
Pros: the only reason for us to choose is its 5 star and its walkable from Oxford circus it was for us to enjoy the fireworks on London at a walkable distance and you also get access to tower bridge water loo and rest of the bits there so you pay a price but you end up spending a lot more on travel hence oversell its worth it
Cons: it was all good thanks I do not think of anything here I did like they clarified all the expenses and just be careful to book your parking in advance though the team is very helpful but since the location is expensive in it self make sure you have some advance arrangements or book it on app though you may seek assistance the valet parkers are very helpful kind and they would defiantly think as if they are spending the money instead of you they are very good at giving you options
9.0 Excellent
Pros: Staff was great and executive lounge high tea was nice.
Cons:
9.7 Excellent
Pros: Excellent location just off the Strand. Friendly and helpful staff, and great breakfast included in my stay.
Cons: Rooms are a little small. Also not much of an open lounge area for waiting around or hanging out, but tight space is to be expected for the location.
Explore London's West End from the iconic Waldorf Hilton hotel in Theatreland, 5 minutes' walk from fantastic shopping in Covent Garden. Dine in style at the restaurant, de-stress at the gym or go for a dip in the indoor pool. Savor modern European cuisine in stylish surroundings at the Homage Grand Salon restaurant, enjoy afternoon tea in Homage Private Bar or sip a cocktail in Good Godfrey's bar. Visit top London attractions within a mile radius of this central London hotel, including the London Eye and Trafalgar Square or enjoy a play or musical at the theater. Situated 2 miles from London's financial center, The Waldorf Hilton hotel has an Executive Lounge, a 24-hour business center and 7 meeting rooms for up to 400 with wireless internet access. All guest rooms have high-speed internet access. Upgrade to a Deluxe Room or choose an Executive Room for Executive Lounge access.
A stay at The Grand at Trafalgar Square places you in the heart of London, steps from The Strand and Nelson's Column. Featured amenities include a business center, express check-in, and express check-out.
Overall 8.3 Excellent
Based on 3,019 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Okay
4.2
Pros: Location
Excellent
8.0
Pros: Fabulous location, very friendly and helpful staff. Room was very well equipped and very comfortable.
Excellent
10.0
Pros: Great location. Treatment by staff was outstanding.
Excellent
10.0
Pros: Everything
Excellent
8.0
Pros: The staff was very helpful and friendly. I liked the free bottled water by the ice machine in the hallway. Luggage storage at no charge was helpful too.
Okay
5.0
Pros: Location
Excellent
10.0
Pros: We had a medical emergency, and staff members assisted kindly and professionally. They called emergency services and assisted getting wife clothed and into ambulance. Later they called to get update of her condition. BTW-- Loved their dessert doughnuts
Excellent
8.0
Pros: Fantastic location, nice staff, very comfy bed, clean room and bathroom
Excellent
10.0
Pros: This was literally right in the center of everything I was easily able to walk to everything I wanted within the first day. Also the staff was amazing.
Good
7.0
Pros: Best location for sight seeing
Excellent
8.0
Pros: The staff was amazing and the location was perfect.
Good
6.0
Pros: Location for theatre and culture
Details
Reviews
Overall 8.3 Excellent
Based on 3,019 reviews
Location
9.7
Service
8.0
WiFi
7.6
Room
6.3
Breakfast
5.2
Bar
4.9
Location
9.7
Service
8.4
Room
6.6
Breakfast
5.9
Bar
5.1
Location
9.7
Service
7.9
Room
6.7
Breakfast
5.5
Bar
4.6
Location
9.8
Service
7.9
Vibe
5.9
Room
5.7
Breakfast
5.5
Location
9.7
Service
8.3
Cleanliness
6.6
Amenities
6.5
Room
5.0
4.2 Okay
Pros: Location
Cons: Condition of the room
8.0 Excellent
Pros: Fabulous location, very friendly and helpful staff. Room was very well equipped and very comfortable.
Cons: Nothing.
10.0 Excellent
Pros: Great location. Treatment by staff was outstanding.
Cons:
10.0 Excellent
Pros: Everything
Cons:
8.0 Excellent
Pros: The staff was very helpful and friendly. I liked the free bottled water by the ice machine in the hallway. Luggage storage at no charge was helpful too.
Cons: We booked 2 rooms with queen beds, plus a double pull-out couch...plenty of beds for a family of 5. When we checked in, we were given two rooms with queen beds only. The staff worked to fix the issue, but I still don't think that we got what we paid for.
5.0 Okay
Pros: Location
Cons: The staff
10.0 Excellent
Pros: We had a medical emergency, and staff members assisted kindly and professionally. They called emergency services and assisted getting wife clothed and into ambulance. Later they called to get update of her condition. BTW-- Loved their dessert doughnuts
Cons: No. I would definately stay there again. They also called several times to summon us a cab.
8.0 Excellent
Pros: Fantastic location, nice staff, very comfy bed, clean room and bathroom
Cons: Only enough provision in the room to make one hot drink. Bar closed at 11pm
10.0 Excellent
Pros: This was literally right in the center of everything I was easily able to walk to everything I wanted within the first day. Also the staff was amazing.
Cons: That I didn’t stay long enough. The bed was so comfortable I knocked out, so nothing really wrong.
7.0 Good
Pros: Best location for sight seeing
Cons: Small rooms, small elevators, narrow halls, limited air conditioning
8.0 Excellent
Pros: The staff was amazing and the location was perfect.
Cons: The tv program options were awful and our bathtub was dirty.
6.0 Good
Pros: Location for theatre and culture
Cons: Having a 12.5% service charge added to a drink I bought at the bar (went to the bar to buy it so no added service beyond normal bar duties).
Public hotel areas well equipped but very dusty in harder to reach areas.
Room had all amenities but nothing special.
A stay at The Grand at Trafalgar Square places you in the heart of London, steps from The Strand and Nelson's Column. Featured amenities include a business center, express check-in, and express check-out.
Strand Palace is surrounded by the best London has to offer. Set in the heart of London, the hotel is mere moments from Covent Garden, Trafalgar Square and the Thames, making it the perfect location for discovering cultural icons and for those travelling on business. The hotel is home to 785 bedrooms and offers a concierge service and gym for guest use.
The hotel has recently launched its brand new in house restaurant and bar. Haxells Restaurant & Bar is the perfect place to enjoy great food, cocktails and more in the heart of London. Guests can enjoy British inspired cuisine with modern art deco décor throughout the restaurant, bar, afternoon tearoom and private dining room.
With so much to do right on the hotel’s doorstep and excellent transport connections to whisk you across the city or further afield, a stay at the Strand Palace puts you at the centre of the action. With that in mind, all rooms are fully furnished to ensure your downtime is as comfortable as possible.
For more than 110 years, Strand Palace has looked to put guests first, to provide a superb experience and great value. The hotel is currently undertaking an extensive guestroom refurbishment – with minimal disturbance to guests – and are excited to have launched new art deco inspired rooms, kitted out with air-conditioning, White Company toiletries and complimentary high speed Wi-Fi.
Overall 8.1 Excellent
Based on 15,058 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Mediocre
2.0
Good
6.0
Pros: Extremely small room, the breakfast was great, the rooms were clean, the neighborhood was too busy, a lot of bums and homelessness
Good
7.0
Excellent
8.0
Pros: The beds were excellent. Very cosy on a cold night. The shower was modern with plenty of hot water.
Excellent
8.0
Pros: Bed comfy, good variety of breakfast
Excellent
8.0
Pros: Breakfast was fantastic. Lots of choice and nice dining area. Location of the hotel was superb.
Excellent
10.0
Pros: Location was excellent!
Good
6.0
Pros: The location was great for tourists. Right in the heart of Covent Gardens. Lots of energy and buzz about. Staff was friendly.
Excellent
8.0
Pros: Location is excellent and breakfast was good
Excellent
8.0
Pros: Location, and spotlessly clean.
Excellent
8.0
Pros: The bed against the wall was a bit restricting
Okay
5.0
Details
Reviews
Overall 8.1 Excellent
Based on 15,058 reviews
Location
9.8
Service
8.1
WiFi
7.8
Breakfast
6.8
Room
5.5
Value
5.2
Comfort
3.4
Location
9.8
Service
7.9
WiFi
6.4
Breakfast
6.0
Room
5.8
Value
4.0
Comfort
3.4
Location
9.9
Service
8.5
Breakfast
7.4
WiFi
6.1
Room
6.0
Location
9.6
Service
7.4
Breakfast
7.1
Room
6.0
WiFi
5.7
Value
5.3
Comfort
3.8
Location
9.7
Service
8.4
Breakfast
7.3
Bar
7.2
Room
5.4
Value
4.8
Comfort
2.2
2.0 Mediocre
Pros:
Cons: My treatment, for complaints abut the drilling heard in my room
6.0 Good
Pros: Extremely small room, the breakfast was great, the rooms were clean, the neighborhood was too busy, a lot of bums and homelessness
Cons: Hotel overall was okay
7.0 Good
Pros:
Cons: room are very small
8.0 Excellent
Pros: The beds were excellent. Very cosy on a cold night. The shower was modern with plenty of hot water.
Cons: There is nothing that I would critize.
8.0 Excellent
Pros: Bed comfy, good variety of breakfast
Cons: Room a little on the small size
8.0 Excellent
Pros: Breakfast was fantastic. Lots of choice and nice dining area. Location of the hotel was superb.
Cons: We couldn't get the air conditioning to work well so room was a bit stuffy and warm.
10.0 Excellent
Pros: Location was excellent!
Cons: Rooms a little small for the price.
6.0 Good
Pros: The location was great for tourists. Right in the heart of Covent Gardens. Lots of energy and buzz about. Staff was friendly.
Cons: The room was so small I nearly knocked the tv off the wall when walking from the bed to the bathroom. There wasn't a dresser to put my clothes in, and if I were to use the folding stand to place my suitcase I literally would not have been able to move around. Airconditioning was adequate for my room, but the hallways were hot, and the lobby was uncomfortably warm. Carpets were dark and dingy. I had tech problems with the wifi, something others were having as well, but there wasn't anyone at the hotel who could adequately solve the problem.
A four-star hotel?
8.0 Excellent
Pros: Location is excellent and breakfast was good
Cons: Room was very small and tight
8.0 Excellent
Pros: Location, and spotlessly clean.
Cons: very small room, when they call it a cosy room they mean cosy
8.0 Excellent
Pros: The bed against the wall was a bit restricting
Cons:
5.0 Okay
Pros:
Cons: Did not have air in the rooms and saw not told this the tub was so high could not take a shower
Strand Palace is surrounded by the best London has to offer. Set in the heart of London, the hotel is mere moments from Covent Garden, Trafalgar Square and the Thames, making it the perfect location for discovering cultural icons and for those travelling on business. The hotel is home to 785 bedrooms and offers a concierge service and gym for guest use.
The hotel has recently launched its brand new in house restaurant and bar. Haxells Restaurant & Bar is the perfect place to enjoy great food, cocktails and more in the heart of London. Guests can enjoy British inspired cuisine with modern art deco décor throughout the restaurant, bar, afternoon tearoom and private dining room.
With so much to do right on the hotel’s doorstep and excellent transport connections to whisk you across the city or further afield, a stay at the Strand Palace puts you at the centre of the action. With that in mind, all rooms are fully furnished to ensure your downtime is as comfortable as possible.
For more than 110 years, Strand Palace has looked to put guests first, to provide a superb experience and great value. The hotel is currently undertaking an extensive guestroom refurbishment – with minimal disturbance to guests – and are excited to have launched new art deco inspired rooms, kitted out with air-conditioning, White Company toiletries and complimentary high speed Wi-Fi.
Located in London (London City Centre), Point A Hotel - Westminster, London is within a 10-minute walk of Imperial War Museum and Sea Life London Aquarium. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
Overall 7.9 Good
Based on 2,867 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
8.0
Pros: Good for a short stay, location was very good. Waterloo Station was just 5min walk, South Bank just a few minutes more.
Okay
5.1
Pros: Staff was very, very friendly and gave details on how to work the lights inside the room, which I was sure to be confused about (because you need to insert your key card to use the lights). They also gave me an extra towel when they saw that two of us were checking in. I appreciate how observant they were.
Excellent
8.0
Pros: Very clean well equipped room ideal for an overnight stay in central London. Staff could not have been more helpful. Incredible value for central London, Will definitely stay there again
Good
6.0
Pros: great location
Good
7.5
Pros: Good location, price-value is okay
Okay
5.0
Pros: Staff, location and service. Very helpful and polite staff. Location is central, walking distance to London Eye and Asian food. Good service and helpful GM Greta. Due to her I'd visit this place anytime.
Good
7.0
Pros: The location in central London is fantastic, very near the North Lambeth tube station on the Bakerloo line and an easy walk to the Waterloo train station. East walking distance to the Thames, Westminster, London Eye, Imperial War museum, etc. The hotel is no frills and the rooms are very small. Water and morning coffee are extras available for additional costs. Our room was not the cleanest but acceptable. This is a good place to stay for someone who plans to spend very little time in the hotel and most time out and about exploring London.
Excellent
8.0
Pros: The hotel location and the staff were amazing. You couldn't ask for a better location directly across from a tube stop and a short walk to Big Ben and Westminster abbey. The staff were extremely friendly and were always helpful.
Mediocre
3.1
Pros: There is no windows. Its claustrophob.
Good
6.0
Pros: Location and the kind staff.
Excellent
10.0
Pros: Location, wifi and cool design
Excellent
9.0
Pros: Location!
Details
Reviews
Overall 7.9 Good
Based on 2,867 reviews
Location
9.7
WiFi
9.6
Vibe
9.2
Service
9.1
Cleanliness
7.9
Food
6.6
Amenities
6.0
Room
5.2
Breakfast
2.9
Comfort
2.4
Location
9.9
Vibe
9.1
Service
8.9
Cleanliness
7.8
Food
6.8
Amenities
6.0
Room
4.4
Breakfast
3.1
Comfort
2.0
Location
9.8
Service
9.2
Vibe
9.1
Amenities
6.3
Room
4.5
Comfort
2.7
Breakfast
2.5
Location
9.4
Service
8.6
Cleanliness
7.7
Room
4.5
Comfort
2.3
Location
9.5
Service
8.6
Cleanliness
7.6
Room
5.3
Comfort
2.7
8.0 Excellent
Pros: Good for a short stay, location was very good. Waterloo Station was just 5min walk, South Bank just a few minutes more.
Cons: Only thing the rooms could have been bigger.
5.1 Okay
Pros: Staff was very, very friendly and gave details on how to work the lights inside the room, which I was sure to be confused about (because you need to insert your key card to use the lights). They also gave me an extra towel when they saw that two of us were checking in. I appreciate how observant they were.
Cons: Not only was there no shampoo in the bathroom, but the previous guest's used shower gel was still inside the room, with what looked like dried blood or possibly lipstick smeared on the outside. It looks like the staff didn't clean the room thoroughly which made me paranoid the whole time. The room was insanely small. The outer wall of the pseudo-bathroom came right up to the bed.
8.0 Excellent
Pros: Very clean well equipped room ideal for an overnight stay in central London. Staff could not have been more helpful. Incredible value for central London, Will definitely stay there again
Cons: Room was very compact but more than compensated by the cleanliness and level of comfort/equipment. Would have liked tea/coffee making facilities in the room but even so this represented excellent value for money so not really complaints, more items for improvement.
6.0 Good
Pros: great location
Cons: tiny room
7.5 Good
Pros: Good location, price-value is okay
Cons: Rooms are very small, no space for clothes and for short term stays (we stayed 3 nights) rooms are not properly cleaned just towels exchanged and bin emptied, which we haven’t seen announced anywhere when booking.
5.0 Okay
Pros: Staff, location and service. Very helpful and polite staff. Location is central, walking distance to London Eye and Asian food. Good service and helpful GM Greta. Due to her I'd visit this place anytime.
Cons: Sirens very often
7.0 Good
Pros: The location in central London is fantastic, very near the North Lambeth tube station on the Bakerloo line and an easy walk to the Waterloo train station. East walking distance to the Thames, Westminster, London Eye, Imperial War museum, etc. The hotel is no frills and the rooms are very small. Water and morning coffee are extras available for additional costs. Our room was not the cleanest but acceptable. This is a good place to stay for someone who plans to spend very little time in the hotel and most time out and about exploring London.
Cons: Cleanliness could have been better. Lots of hair on the duvet cover and in corners. Some surfaces were a bit grimy. Bathroom was better. Rooms are very small especially for more than one guest.
8.0 Excellent
Pros: The hotel location and the staff were amazing. You couldn't ask for a better location directly across from a tube stop and a short walk to Big Ben and Westminster abbey. The staff were extremely friendly and were always helpful.
Cons: The only issue was the size of the room. I previously read it was small and thought I can handle a small room. Be aware, the room is tiny and the bathroom, as well! If you are traveling by yourself, it would be a perfect place but not with a partner.
3.1 Mediocre
Pros: There is no windows. Its claustrophob.
Cons:
6.0 Good
Pros: Location and the kind staff.
Cons: It was a bit smaller then expected for a double room. Had I brought my partner it would have been to small
10.0 Excellent
Pros: Location, wifi and cool design
Cons: More cleaning in the rooms
9.0 Excellent
Pros: Location!
Cons: Hotel tries to get you to pay al a cart for everything..
Located in London (London City Centre), Point A Hotel - Westminster, London is within a 10-minute walk of Imperial War Museum and Sea Life London Aquarium. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
With a stay at St Giles London - A St Giles Hotel in London (London City Centre), you'll be steps from Oxford Street and 5 minutes by foot from The British Museum. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
Overall 7.7 Good
Based on 22,617 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Good
6.0
Excellent
10.0
Pros: Location, cleanliness
Good
7.0
Pros: The location was great. The amenities downstairs were surprisingly robust - bar, restaurant (24 hours), gym, concierge, etc. And everything you could want day-to-day within walking distance.
Mediocre
3.0
Pros: Location
Good
6.0
Pros: Location. .didn't take breakfast bec during other stays i did not like the quality and standard. Excellent location and i was upgraded to double at no extra charge
Excellent
9.0
Pros: highly efficient, staff are attentive in check-in desk ; key drop-off / pick-up ; luggage storage ; breakfast seating
Excellent
8.0
Pros: Clean, comfortable room. Perfectly situated for our needs. Would definitely stay at the St Giles again.
Excellent
8.0
Pros: Location is great, staff very helpful, 2 out of 3 restaurants good.
Mediocre
3.0
Pros: Breakfast was good
Mediocre
3.0
Pros: The lobby was the only part of the hotel experience which was pleasant.
Excellent
8.2
Pros: Clean room, location
Okay
4.0
Pros: Not much other than it was clean and close to the Eurostar. Essentially you paid for the location.
Details
Reviews
Overall 7.7 Good
Based on 22,617 reviews
Location
9.8
Service
8.2
Breakfast
6.7
WiFi
5.6
Room
4.2
Vibe
3.9
Comfort
2.6
Location
9.8
Service
8.1
Breakfast
7.4
Vibe
3.8
Room
3.7
WiFi
3.4
Comfort
2.3
Location
9.9
Service
8.1
Breakfast
6.9
Room
4.6
WiFi
4.2
Comfort
2.9
Vibe
2.4
Amenities
2.0
Location
9.8
Service
8.3
Breakfast
6.1
WiFi
4.2
Room
4.0
Amenities
2.7
Vibe
2.6
Comfort
2.2
Location
9.7
Wellness
6.5
Service
6.5
Breakfast
5.1
WiFi
3.7
Vibe
3.4
Room
3.4
Comfort
2.1
6.0 Good
Pros:
Cons: Location is awesome less than one minute from Oxford st about five minutes walk to soho and Carnaby st and about 15 to 20 minutes walk to the London eye and the tower bridge
Breakfast is very good
Rooms are unlike in the pictures
The hotel needs a lot of updates
10.0 Excellent
Pros: Location, cleanliness
Cons:
7.0 Good