Best London hotels near Benjamin Franklin House
As London's most celebrated and glamorous hotel, The Savoy is perfectly placed on the banks of the River Thames and steps away from vibrant Covent Garden. The Savoy boasts 267 rooms and suites accompanied by some of the best restaurants in London. Kaspar' s at The Savoy offers luxury all-day dining, and great British fixtures include the Savoy Grill and Simpson's in the Strand, while directly on the Strand, Melba can be found offering London's finest coffee and a range of hand-crafted pastries.
Overall 9.2 Excellent
Based on 10,462 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10.0
Pros: Spectacular in every way
Excellent
9.3
Pros: despite being over motor court, room was very quiet, everything was well designed, staff was extremely helpful, bathroom was tremendous, restaurant was great. Very little (if anything) to actually complain about. Top-notch.
Excellent
10.0
Pros: The Savoy was an incredible experience from top to bottom. Both me and my partner had a fabulous time.
Excellent
9.0
Pros: Staff was great. American bar
Excellent
10.0
Pros: very luxurious hotel in a good location of London. definately would go back to the hotel at my next visit.
Excellent
10.0
Pros: I’ve stayed in a lot of hotels all around the world but The Savoy is by far the best places I have ever stayed. Everything about the hotel from the staff to the pillows was perfect and made my stay one to never forget
Details
Reviews
Overall 9.2 Excellent
Based on 10,462 reviews
Location
9.5
Vibe
9.2
Service
9.2
Bar
9.0
Wellness
8.8
Food
8.2
Amenities
7.9
Room
7.9
Breakfast
7.7
Pool
7.6
WiFi
7.1
Comfort
6.5
Location
9.7
Vibe
9.4
Service
9.1
Bar
9.0
Wellness
8.6
Room
8.1
Amenities
7.8
Pool
7.7
Breakfast
7.5
Location
9.6
Service
9.4
Wellness
8.7
Pool
7.9
Room
7.6
Breakfast
7.5
Service
9.2
Location
9.2
Vibe
9.0
Wellness
8.8
Room
7.7
Breakfast
7.6
Location
9.6
Vibe
9.1
Service
8.7
Room
8.3
Breakfast
7.9
Food
7.8
10.0 Excellent
Pros: Spectacular in every way
Cons: Not being able to stay longer
9.3 Excellent
Pros: despite being over motor court, room was very quiet, everything was well designed, staff was extremely helpful, bathroom was tremendous, restaurant was great. Very little (if anything) to actually complain about. Top-notch.
Cons: gym facilities were modest as was pool, but not a terribly big deal as most hotel gyms have a limited offer.
10.0 Excellent
Pros: The Savoy was an incredible experience from top to bottom. Both me and my partner had a fabulous time.
Cons:
9.0 Excellent
Pros: Staff was great. American bar
Cons:
10.0 Excellent
Pros: very luxurious hotel in a good location of London. definately would go back to the hotel at my next visit.
Cons: not much..
10.0 Excellent
Pros: I’ve stayed in a lot of hotels all around the world but The Savoy is by far the best places I have ever stayed. Everything about the hotel from the staff to the pillows was perfect and made my stay one to never forget
Cons:
As London's most celebrated and glamorous hotel, The Savoy is perfectly placed on the banks of the River Thames and steps away from vibrant Covent Garden. The Savoy boasts 267 rooms and suites accompanied by some of the best restaurants in London. Kaspar' s at The Savoy offers luxury all-day dining, and great British fixtures include the Savoy Grill and Simpson's in the Strand, while directly on the Strand, Melba can be found offering London's finest coffee and a range of hand-crafted pastries.
A stay at St Martins Lane places you in the heart of London, within a 5-minute walk of Trafalgar Square and Leicester Square. Featured amenities include a business center, limo/town car service, and express check-in.
Overall 9.1 Excellent
Based on 2,950 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
9.0
Pros: I liked the central location, the art in the lobby, and the helpful staff.
Excellent
10.0
Pros: Perfect location and the staff were amazing. So friendly and always smiling - nothing was too much trouble. The room was comfortable and light. The bed was very comfortable and free bottle waters were a nice touch. Amazing en-suite, nice powerful shower.
Excellent
10.0
Pros: beautiful rooms and public spaces
Excellent
10.0
Pros: Location was perfect for London tourism (safe and within walking distance of everywhere). The hotel concierges and another gentleman whose name I didn''t catch were extremely helpful!
Excellent
8.0
Pros: The welcome was nice and the room was very well appointed
Excellent
10.0
Pros: This hotel was excellent. The room was very spacious and comfortable, the bed was a dream, great powerful shower and an unexpected upgrade meant that we had a lovely little outside terrace area which was a bonus. Given this hotel’s central location, it was totally silent in our room. We didn’t use any other facilities or stay for breakfast, but the staff we encountered were all very friendly and made us aware of the facilities at our disposal.
Excellent
9.0
Pros: Staff were great! Excellent location, only a few minute walk from major sites. The lobby and room scent were delightful! The decoration was modern and tasteful. Turn-down service was nice.
Excellent
8.0
Pros: Location and breakfast
Excellent
10.0
Pros: Every thing was awesome .. victor the concierge made it for us .. great suggestions . Will come back
Excellent
10.0
Pros: Location, comfortable bed all very clean. We also had a free upgrade.
Excellent
9.6
Pros: Extremely cool decor; helpful staff; good location.
Excellent
10.0
Pros: Location and in room amenities
Details
Reviews
Overall 9.1 Excellent
Based on 2,950 reviews
WiFi
10.0
Location
9.8
Service
9.2
Vibe
9.0
Cleanliness
8.6
Wellness
8.5
Room
8.1
Food
7.7
Breakfast
7.3
Value
5.0
Location
9.8
Service
9.2
Vibe
9.0
Cleanliness
8.9
Room
8.3
Amenities
8.1
Breakfast
6.6
Value
5.1
Location
9.9
Service
9.6
Vibe
8.9
Cleanliness
8.7
Room
8.0
Breakfast
7.6
Value
5.0
Location
9.9
Service
9.1
Room
7.9
Comfort
7.2
Location
9.9
Service
9.3
Vibe
7.9
Room
7.0
9.0 Excellent
Pros: I liked the central location, the art in the lobby, and the helpful staff.
Cons: My room smelled of mildew. The staff did their best to try to correct it, but I am not sure there was anything they could do.
10.0 Excellent
Pros: Perfect location and the staff were amazing. So friendly and always smiling - nothing was too much trouble. The room was comfortable and light. The bed was very comfortable and free bottle waters were a nice touch. Amazing en-suite, nice powerful shower.
Cons: I didn't like the perfume pumped through the air-con in the corridors and bedrooms. Infact we had to be moved as I suffer from asthma and it was effecting my breathing to a none perfumed floor (5) and room. The corridors are too dark, felt like a ship..
10.0 Excellent
Pros: beautiful rooms and public spaces
Cons:
10.0 Excellent
Pros: Location was perfect for London tourism (safe and within walking distance of everywhere). The hotel concierges and another gentleman whose name I didn''t catch were extremely helpful!
Cons: The desk chair legs (room 633) stuck out and the tight quarters meant that my toes got smashed. I humbly suggest a different chair. I know that space is limited but having a lounge w/ desks or couches (not part of the restaurant) would be nice.
8.0 Excellent
Pros: The welcome was nice and the room was very well appointed
Cons: The breakfast was average - I had expected a much better quality from the hotel but it was much the same as a mainstream chain such as Holiday Inn or Marriott
10.0 Excellent
Pros: This hotel was excellent. The room was very spacious and comfortable, the bed was a dream, great powerful shower and an unexpected upgrade meant that we had a lovely little outside terrace area which was a bonus. Given this hotel’s central location, it was totally silent in our room. We didn’t use any other facilities or stay for breakfast, but the staff we encountered were all very friendly and made us aware of the facilities at our disposal.
Cons:
9.0 Excellent
Pros: Staff were great! Excellent location, only a few minute walk from major sites. The lobby and room scent were delightful! The decoration was modern and tasteful. Turn-down service was nice.
Cons: Room was small.
8.0 Excellent
Pros: Location and breakfast
Cons: I would say there is a difference between it and the Shangri-La. I think it's a nice 4 star hotel. I am not sure it belongs in group with 5 star hotels.
10.0 Excellent
Pros: Every thing was awesome .. victor the concierge made it for us .. great suggestions . Will come back
Cons:
10.0 Excellent
Pros: Location, comfortable bed all very clean. We also had a free upgrade.
Cons: Nothing - although have just tried to rebook for 28th April and cheapest room price is now £392. We paid £291 for same room category which I think was fair. At £392 per night I would want something smarter than this place. I will probably book The Covent Garden Hotel instead as only a few pounds more.
9.6 Excellent
Pros: Extremely cool decor; helpful staff; good location.
Cons:
10.0 Excellent
Pros: Location and in room amenities
Cons:
A stay at St Martins Lane places you in the heart of London, within a 5-minute walk of Trafalgar Square and Leicester Square. Featured amenities include a business center, limo/town car service, and express check-in.
Just steps from Trafalgar Square, it's time to discover what a hotel stay should really be like at Amba Hotel Charing Cross - housed within a beautiful, Grade II listed building. Experience the unique combination of 150 years of British architectural heritage, the attentive service and seamless technology you need to feel at home, indulged and special.Everything has been designed with you in mind so we can deliver a personalised service, for both business and leisure. Stay in touch, catch up with family or stream your favourite entertainment directly from your own devices with free, fast and unlimited Wi-Fi in every corner of the hotel. It's a small touch but one we know makes it possible to settle in quickly. Everything else is designed to make you feel right at home, too, from the contemporary designs of our spacious rooms, to the walk-in rainfall showers, fluffy towels and 24-hour room service - all at no extra charge.Our handpicked team know the difference good service makes, and how much the little touches matter. We're here to give you more, from a truly amazing location.
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Overall 9.0 Excellent
Based on 3,917 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
9.2
Pros: I have stayed a few times at this hotel as I love the location and facilities.
Excellent
8.3
Pros: The hotel itself is nice and have old style glamour. Location is excellent. Staff was very helpful and breakfast was good indeed.
Excellent
10.0
Pros: I arrived early, 7 am and was able to check into my room straight away. Not the largest room ever, but perfectaly accommodated for single travel. The English breakfast on the first floor is totally worth it! I’d stay here again in a heartbeat.
Excellent
10.0
Pros: The staff! Beyond all expectations! Loved the two people, hotel employees
Good
6.0
Pros: Great location. Good staff and concierge
Excellent
10.0
Pros: The location is unbeatable, walking distance to all of the major sites and literally connected to the rail station/tube stop. Very clean, helpful staff, who asked after the first day over email if there was anything that could be done better.
Excellent
10.0
Pros: Great location, wonderful staff. Beautiful hotel.
Excellent
9.1
Pros: Very convenient location. Near everything, tube station at the door. Central London, West end within walking distance.
Okay
5.8
Pros: Central location
Excellent
8.0
Pros: Everything was exceptional - as always. The staff are polite and friendly.
Excellent
10.0
Pros: Hotel is in the best location for travelers going to London. Service from the staff was excellent.
Good
7.0
Pros: The staff were excellent. The location great.
Details
Reviews
Overall 9.0 Excellent
Based on 3,917 reviews
Location
9.8
Service
9.2
WiFi
8.3
Value
8.2
Vibe
8.0
Room
7.9
Breakfast
7.3
Comfort
7.2
Wellness
0.0
Location
9.6
Service
9.0
Value
8.2
Room
7.4
WiFi
7.2
Breakfast
6.5
Location
10.0
Service
9.2
Value
8.4
Room
7.6
Comfort
7.5
Breakfast
7.3
Location
9.8
Service
9.1
Room
7.4
Breakfast
7.2
Comfort
7.0
Location
9.8
Service
9.3
Breakfast
7.3
Room
7.1
9.2 Excellent
Pros: I have stayed a few times at this hotel as I love the location and facilities.
Cons: The room I last stayed in was dated, tired and bathroom much smaller.
8.3 Excellent
Pros: The hotel itself is nice and have old style glamour. Location is excellent. Staff was very helpful and breakfast was good indeed.
Cons: The lounge which access was included to our suite-room was small and very full at evenings. So there were no room if you did not go there early enough.
10.0 Excellent
Pros: I arrived early, 7 am and was able to check into my room straight away. Not the largest room ever, but perfectaly accommodated for single travel. The English breakfast on the first floor is totally worth it! I’d stay here again in a heartbeat.
Cons:
10.0 Excellent
Pros: The staff! Beyond all expectations! Loved the two people, hotel employees
Cons: I m not sure if the fridge was supposed to work or just be storage but it would have been nice to have had ice or cold drinks.
6.0 Good
Pros: Great location. Good staff and concierge
Cons: Shower leaked, out with water covering the floor even after they said they fixed it.
10.0 Excellent
Pros: The location is unbeatable, walking distance to all of the major sites and literally connected to the rail station/tube stop. Very clean, helpful staff, who asked after the first day over email if there was anything that could be done better.
Cons: Our room was a little smaller than I imagined. We were situated in the back so it was very quiet but also dark with no view. The bed lacked top sheets, which was odd.
10.0 Excellent
Pros: Great location, wonderful staff. Beautiful hotel.
Cons: No
9.1 Excellent
Pros: Very convenient location. Near everything, tube station at the door. Central London, West end within walking distance.
Cons: Small room. Has everything you need.
5.8 Okay
Pros: Central location
Cons: Rough neighbourhood Difficult to get around the hotel No help with the luggage
8.0 Excellent
Pros: Everything was exceptional - as always. The staff are polite and friendly.
Cons: The pull out sofa bed was very uncomfortable and was like a banana - bowed in the middle. Very restless nights sleep.
10.0 Excellent
Pros: Hotel is in the best location for travelers going to London. Service from the staff was excellent.
Cons: Hotel has limited storage for clothes.
7.0 Good
Pros: The staff were excellent. The location great.
Cons: The breakfast was only warm. For a hotel of this rating I would expect fresh orange not orange squash. A lot of noise from the room above. Very loud when walking and a creaking floor
Just steps from Trafalgar Square, it's time to discover what a hotel stay should really be like at Amba Hotel Charing Cross - housed within a beautiful, Grade II listed building. Experience the unique combination of 150 years of British architectural heritage, the attentive service and seamless technology you need to feel at home, indulged and special.Everything has been designed with you in mind so we can deliver a personalised service, for both business and leisure. Stay in touch, catch up with family or stream your favourite entertainment directly from your own devices with free, fast and unlimited Wi-Fi in every corner of the hotel. It's a small touch but one we know makes it possible to settle in quickly. Everything else is designed to make you feel right at home, too, from the contemporary designs of our spacious rooms, to the walk-in rainfall showers, fluffy towels and 24-hour room service - all at no extra charge.Our handpicked team know the difference good service makes, and how much the little touches matter. We're here to give you more, from a truly amazing location.
Set just steps from St James’s Park, Buckingham Palace and the Houses of Parliament, Conrad London St. James boasts a prestigious, historic facade and a classic, contemporary interior, which showcases stunning art and locally inspired design. The ideal location connects guests to iconic London landmarks spanning Buckingham Palace to Westminster Abbey, and provides easy access to the City and major conference centers. Conrad London St. James’s intuitive and personal service culture appeals to both today’s smart luxury traveler and local clientele who come to dine or hold meetings in the inspiring setting. Experience a world of style in a modern room or suite, featuring a bathtub, a walk-in shower and contemporary in-room technology. Enjoy an innovative take on traditional English food in The Blue Boar restaurant, before sampling a local ale in the Blue Boar bar. Savor a quintessential English afternoon tea in Emmeline’s. Energize with the latest equipment in the 24-hour Fitness Center. With over 7000 sq. ft. flexible meeting space, state-of-the-art audiovisual technology and creative food, this Westminster hotel is ideal for business events, conferences and weddings.
Overall 9.0 Excellent
Based on 1,886 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10.0
Pros: From start to end it was amazing! The staff were spot on and so accommodating. No request was too big and my only regret is that I didn't book to stay for longer. Will definitely be returning
Excellent
10.0
Pros: Good service and good food
Okay
5.4
Pros: Location
Good
7.1
Pros: Comfy
Excellent
10.0
Pros: concierge was very helpful and professional.
Good
7.0
Pros: The bedroom and bathroom were superb, very clean and comfy.
Good
6.5
Pros: Beautiful hotel
Nice location
Friendly staff
Delicious food till late
Excellent
10.0
Pros: Location in central of London is perfect for tourist. 5 minutes to Westminster Abby/Parliment/Big Ben and 10 to Buckingham Palace. Great staff especially people in Bar from Portugal. Room was just fantastic and great new bathroom. Bed was perfect.
Excellent
10.0
Pros: hotel was very close to where we wanted to visit
Excellent
10.0
Pros: Clean , friendly staff , location..
Excellent
10.0
Pros: We booked last second when we discovered that our 5 star boutique hotel was extremely dated and worn out. (Horrible) the Conrad is everything we had hoped for, beautiful modern rooms with plenty of space. Decor was perfect, bed and linens were fanta
Excellent
8.8
Pros: We stayed at the hotel for 7 nights. The executive lounge was so nice, loved the quality of the service, the food and wine. The staff at the reception were very nice to my son. He was given a lot of presents from them, so he got used to the trip on Day one. Thanks very very much for that. And the second time we checked in back from Edinburgh we were upgraded to a suite with a quite reasonable price, we enjoyed that room very much!
Details
Reviews
Overall 9.0 Excellent
Based on 1,886 reviews
Location
9.6
WiFi
9.2
Vibe
9.0
Service
8.9
Breakfast
8.5
Amenities
8.3
Room
8.0
Food
8.0
Comfort
7.9
Wellness
2.1
Location
9.3
Service
9.1
Breakfast
8.7
Comfort
8.0
Room
7.5
Location
9.5
Service
8.9
Breakfast
8.7
Amenities
8.5
Comfort
8.3
Room
7.9
Location
9.6
Service
8.8
Comfort
8.1
Room
7.8
Service
8.9
Room
7.2
10.0 Excellent
Pros: From start to end it was amazing! The staff were spot on and so accommodating. No request was too big and my only regret is that I didn't book to stay for longer. Will definitely be returning
Cons: The room was ready a little late however the staff took me to the exec lounge and I was fine
10.0 Excellent
Pros: Good service and good food
Cons:
5.4 Okay
Pros: Location
Cons: At £513 per night for a club room and the cramped breakfast space this is really not good value for money.
I guess it is more suited to bull buy tours who seemed to consume the hotel than a business traveler.
7.1 Good
Pros: Comfy
Cons: Expensive
10.0 Excellent
Pros: concierge was very helpful and professional.
Cons:
7.0 Good
Pros: The bedroom and bathroom were superb, very clean and comfy.
Cons: The hotel lacked atmosphere at night, the restaurant seemed dead so we didn’t use it, the bar had very little choice in food. Also, the hotel lacks kerb appeal, the entrance is very poor.
6.5 Good
Pros: Beautiful hotel
Nice location
Friendly staff
Delicious food till late
Cons: Room/ bathroom windows does not isolate street noise. They have to look at this matter seriously. As it’s bringing the rate and experience to a lower level.
10.0 Excellent
Pros: Location in central of London is perfect for tourist. 5 minutes to Westminster Abby/Parliment/Big Ben and 10 to Buckingham Palace. Great staff especially people in Bar from Portugal. Room was just fantastic and great new bathroom. Bed was perfect.
Cons: Afternoon and evening concierge was not helpful and gave poor advice on restaurant.
10.0 Excellent
Pros: hotel was very close to where we wanted to visit
Cons: nothing
10.0 Excellent
Pros: Clean , friendly staff , location..
Cons: Just the location of my room and the view .
10.0 Excellent
Pros: We booked last second when we discovered that our 5 star boutique hotel was extremely dated and worn out. (Horrible) the Conrad is everything we had hoped for, beautiful modern rooms with plenty of space. Decor was perfect, bed and linens were fanta
Cons:
8.8 Excellent
Pros: We stayed at the hotel for 7 nights. The executive lounge was so nice, loved the quality of the service, the food and wine. The staff at the reception were very nice to my son. He was given a lot of presents from them, so he got used to the trip on Day one. Thanks very very much for that. And the second time we checked in back from Edinburgh we were upgraded to a suite with a quite reasonable price, we enjoyed that room very much!
Cons:
Set just steps from St James’s Park, Buckingham Palace and the Houses of Parliament, Conrad London St. James boasts a prestigious, historic facade and a classic, contemporary interior, which showcases stunning art and locally inspired design. The ideal location connects guests to iconic London landmarks spanning Buckingham Palace to Westminster Abbey, and provides easy access to the City and major conference centers. Conrad London St. James’s intuitive and personal service culture appeals to both today’s smart luxury traveler and local clientele who come to dine or hold meetings in the inspiring setting. Experience a world of style in a modern room or suite, featuring a bathtub, a walk-in shower and contemporary in-room technology. Enjoy an innovative take on traditional English food in The Blue Boar restaurant, before sampling a local ale in the Blue Boar bar. Savor a quintessential English afternoon tea in Emmeline’s. Energize with the latest equipment in the 24-hour Fitness Center. With over 7000 sq. ft. flexible meeting space, state-of-the-art audiovisual technology and creative food, this Westminster hotel is ideal for business events, conferences and weddings.
The Radisson Blu Edwardian Hampshire Hotel, part of Edwardian Hotels London, is located in the heart of the city's iconic film and theatreland. The building itself is a striking combination of classic red-brick architecture and a sleek, contemporary interior. Especially eye-catching are the incredible views guests can see from their rooms, taking in the London Eye, Nelson's Column and a close-up view of Leicester Square Gardens which is fabulous during movie premiere nights. A 24 hour fitness room and 6 private meeting spaces hosting between 2 and 120 people complete the hotel's outstanding facilities. The 127 bedrooms include doubles, family rooms and suites, featuring luxurious 350 thread count Egyptian cotton bedding, down pillows, Italian marble bathrooms, elegant decor and cutting-edge technology, with Samsung TVs offering up to 300 channels in multiple languages and free high-speed WiFi up to 150mbps on an unlimited number of devices. For a real treat, book into one of the hotel's stunning square-facing rooms or suites to make it feel as if you are floating above the bustling Leicester Square. Leicester Square Kitchen is a place to enjoy superb food in effortlessly cool surroundings. Contemporary furnishings coupled with a relaxed atmosphere provide the backdrop to a fabulous fusion of Peruvian-Mexican sharing plates, with all food being prepared onsite. Meanwhile, (the) At The Hampshire Lounge Bar and al fresco terrace offers afternoon tea and light snacks. Always on trend, the Lounge Bar also regularly collaborates with some of the world's finest food and drink brands. Famous sights and attractions, such as Soho, Piccadilly Circus, China Town, Covent Garden, Mayfair, Regent St, Trafalgar Square's National Gallery and National Portrait Gallery, Fortnum and Mason and the Embankment, are all minutes away, as is Leicester Square Underground station (linking to London Waterloo).
Overall 8.9 Excellent
Based on 3,083 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
9.2
Pros: A great location with friendly and helpful staff
Excellent
9.0
Pros: Great location
Excellent
9.2
Pros: Location. Was perfect Staff were very good.
Good
6.0
Pros: Excellent location. Very quiet for the activity outside. Staff very courteous and professional.
Excellent
10.0
Pros: Super helpful staff everywhere. Breakfast lovely.
Excellent
10.0
Pros: Fabulous location. Ideal for Covent Garden & theatres too. Staff were all lovely. Very knowledgeable and nothing was too much trouble. Hotel is spotlessly clean and food and drink was all of a high standard. 100% recommendation.
Excellent
10.0
Pros: The room was FANTASTIC for my family and I. It was overlooking the square and had these great windows. The staff was WONDERFUL! They were very professional and went out of their way to assist us. They treated us with chocolate covered strawberries, lovely
Excellent
10.0
Pros: The 12pm checkout was a huge bonus
Excellent
10.0
Pros: The whole experience was great staying at Radisson Blu Edwardian, Hampshire. I have checked-in online, being able to pick a room. All staff were very friendly and helpful, seems like they are always there when you need with advise and assistance. Restaurant was amazing in the morning for breakfast and at night with music and DJ. Food and drinks exceeded expectations! Again restaurant staff were looking after us brilliantly. Separate thank you to Kieran who helped me and my son with the luggage to the car. I have to note as well that the location of the hotel is a winner too - being just in the very heart of London with Leicester square that had Christmas market set up with all the lights, National Gallery and Trafalgar Square at the back of the hotel and Covent Garden at a short walk. We will certainly be back! Thank you!
Okay
5.0
Pros: Sliding door to closet broken. Bed lumpy and very uncomfortable. Bathroom lacking for a lack of a better word.
Excellent
10.0
Pros: Located in the theater and museum area, it stands out as a cozy refuge in The bustling center of London. The beautiful architecture of the building adds to the charm. Although our room did not have a view, the staff was very accommodating. Thank you!
Excellent
10.0
Pros: Centrally located. Staff.
Details
Reviews
Overall 8.9 Excellent
Based on 3,083 reviews
Location
9.7
Service
9.4
Breakfast
8.8
Bar
8.4
Food
7.9
Room
7.1
WiFi
6.6
Value
5.3
Wellness
2.8
Service
9.9
Location
9.8
Breakfast
8.8
Room
7.3
Location
9.8
Service
9.2
Breakfast
8.9
Room
6.9
Value
4.9
Location
9.8
Service
9.5
Room
6.0
Comfort
5.4
Service
9.5
Breakfast
8.8
9.2 Excellent
Pros: A great location with friendly and helpful staff
Cons:
9.0 Excellent
Pros: Great location
Cons: None
9.2 Excellent
Pros: Location. Was perfect Staff were very good.
Cons: Some hooks to hang clothes on the cake of a door
6.0 Good
Pros: Excellent location. Very quiet for the activity outside. Staff very courteous and professional.
Cons: Rooms a little dated.
10.0 Excellent
Pros: Super helpful staff everywhere. Breakfast lovely.
Cons: Work site next door which was noisy and workers on scaffolding could look directly into our room if blinds not drawn.
10.0 Excellent
Pros: Fabulous location. Ideal for Covent Garden & theatres too. Staff were all lovely. Very knowledgeable and nothing was too much trouble. Hotel is spotlessly clean and food and drink was all of a high standard. 100% recommendation.
Cons: Going home !
10.0 Excellent
Pros: The room was FANTASTIC for my family and I. It was overlooking the square and had these great windows. The staff was WONDERFUL! They were very professional and went out of their way to assist us. They treated us with chocolate covered strawberries, lovely
Cons: Nope it was PERFECT!
10.0 Excellent
Pros: The 12pm checkout was a huge bonus
Cons:
10.0 Excellent
Pros: The whole experience was great staying at Radisson Blu Edwardian, Hampshire. I have checked-in online, being able to pick a room. All staff were very friendly and helpful, seems like they are always there when you need with advise and assistance. Restaurant was amazing in the morning for breakfast and at night with music and DJ. Food and drinks exceeded expectations! Again restaurant staff were looking after us brilliantly. Separate thank you to Kieran who helped me and my son with the luggage to the car. I have to note as well that the location of the hotel is a winner too - being just in the very heart of London with Leicester square that had Christmas market set up with all the lights, National Gallery and Trafalgar Square at the back of the hotel and Covent Garden at a short walk. We will certainly be back! Thank you!
Cons: Nothing - literally everything was exactly as I expected.
5.0 Okay
Pros: Sliding door to closet broken. Bed lumpy and very uncomfortable. Bathroom lacking for a lack of a better word.
Cons:
10.0 Excellent
Pros: Located in the theater and museum area, it stands out as a cozy refuge in The bustling center of London. The beautiful architecture of the building adds to the charm. Although our room did not have a view, the staff was very accommodating. Thank you!
Cons: Nothing
10.0 Excellent
Pros: Centrally located. Staff.
Cons: Heavy tourist area but centrally located which was nice for convenience.
The Radisson Blu Edwardian Hampshire Hotel, part of Edwardian Hotels London, is located in the heart of the city's iconic film and theatreland. The building itself is a striking combination of classic red-brick architecture and a sleek, contemporary interior. Especially eye-catching are the incredible views guests can see from their rooms, taking in the London Eye, Nelson's Column and a close-up view of Leicester Square Gardens which is fabulous during movie premiere nights. A 24 hour fitness room and 6 private meeting spaces hosting between 2 and 120 people complete the hotel's outstanding facilities. The 127 bedrooms include doubles, family rooms and suites, featuring luxurious 350 thread count Egyptian cotton bedding, down pillows, Italian marble bathrooms, elegant decor and cutting-edge technology, with Samsung TVs offering up to 300 channels in multiple languages and free high-speed WiFi up to 150mbps on an unlimited number of devices. For a real treat, book into one of the hotel's stunning square-facing rooms or suites to make it feel as if you are floating above the bustling Leicester Square. Leicester Square Kitchen is a place to enjoy superb food in effortlessly cool surroundings. Contemporary furnishings coupled with a relaxed atmosphere provide the backdrop to a fabulous fusion of Peruvian-Mexican sharing plates, with all food being prepared onsite. Meanwhile, (the) At The Hampshire Lounge Bar and al fresco terrace offers afternoon tea and light snacks. Always on trend, the Lounge Bar also regularly collaborates with some of the world's finest food and drink brands. Famous sights and attractions, such as Soho, Piccadilly Circus, China Town, Covent Garden, Mayfair, Regent St, Trafalgar Square's National Gallery and National Portrait Gallery, Fortnum and Mason and the Embankment, are all minutes away, as is Leicester Square Underground station (linking to London Waterloo).
A stay at St. James' Court, A Taj Hotel, London places you in the heart of London, within a 10-minute walk of Buckingham Palace and Victoria Palace Theatre. Featured amenities include wired Internet access (surcharge), a business center, and limo/town car service. Event facilities at this hotel consist of a conference center and a meeting room.
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Overall 8.8 Excellent
Based on 15,448 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
8.0
Pros: Fabulous location, good restaurants and bars, comfortable bedding and linens.
Excellent
10.0
Pros: Room was newly refurbished and very luxurious. Location was great, steps to Buckingham Palace and other city sights.
Excellent
9.1
Pros: Loved the staff, loved the room, and over all loved the location and how close it was to the Tube, Buckingham palace and Westminster Abbey.
Excellent
9.0
Pros: The people who work at the Front desk are terrific. They were very accommodating when I requested a late check out. Plus they gave me a coffee maker for the room which was great.
Mediocre
2.0
Pros: Location is great
Excellent
10.0
Pros: Good facilities, great room and also I lost a ring which was founded and returned
Good
6.8
Pros: Bed super comfy , location is good . Staffs are very friendly !
Excellent
9.0
Pros: Great location and very kind staff.
Excellent
10.0
Pros: Excellent service, comfortable beds and friendly attentive staff
Excellent
8.8
Pros: The location and the staff
Excellent
10.0
Pros: Very nice hotel with excellent service. Used the Jiva Spa 3days during my 4 days visit, to recover body and soul - included in price!! My very nice and friendly waiter Mr Erol always remembered my name & favorit breakfast table ❤️ world class service from all staff members. Until next time - My greatest gratitude to all of You at Taj st James Court Hotel ! Yours sincerely Mr Per Linder
Excellent
10.0
Pros: Location is perfect! Service is excellent, and it is my favorite hotel in London.
Details
Reviews
Overall 8.8 Excellent
Based on 15,448 reviews
Location
9.7
Service
9.0
Breakfast
7.3
Amenities
6.9
Room
6.9
WiFi
4.9
Location
9.7
Service
9.4
Wellness
8.0
Breakfast
7.9
Room
7.4
WiFi
3.4
Location
9.5
Service
9.1
Wellness
8.2
Room
7.4
Breakfast
7.4
WiFi
3.6
Location
9.5
Service
9.0
Breakfast
7.2
Room
6.8
Vibe
6.6
Value
5.7
Location
9.8
Service
9.4
Amenities
7.2
Breakfast
6.9
Room
6.4
8.0 Excellent
Pros: Fabulous location, good restaurants and bars, comfortable bedding and linens.
Cons: Very tiny, very cramped bathroom. Should have been a stand-alone shower but instead a small bathtub with shower head was placed but you had to climb over the toilet to get into the tub. Current renovations also an inconvenience.
10.0 Excellent
Pros: Room was newly refurbished and very luxurious. Location was great, steps to Buckingham Palace and other city sights.
Cons:
9.1 Excellent
Pros: Loved the staff, loved the room, and over all loved the location and how close it was to the Tube, Buckingham palace and Westminster Abbey.
Cons: Our room was next to the laundry room so when we slept in we heard them slamming the door continuously
9.0 Excellent
Pros: The people who work at the Front desk are terrific. They were very accommodating when I requested a late check out. Plus they gave me a coffee maker for the room which was great.
Cons: The hallways seemed a little dirty. Plus the room decor was tired.
2.0 Mediocre
Pros: Location is great
Cons: Call in advanced to inform the hotel that my flight rescheduled, hotel receptionist put me on hold and no response. Concierge giving wrong information, and that when I arrived at that location, the place does open on Sunday.
10.0 Excellent
Pros: Good facilities, great room and also I lost a ring which was founded and returned
Cons:
6.8 Good
Pros: Bed super comfy , location is good . Staffs are very friendly !
Cons: The room we have stayed (room 434) in a terrible condition . Need serious remodeling .Nothing like they posted on the internet . The draw of night stand is very dirty , lots of crumbs . Feels like three stars only .
9.0 Excellent
Pros: Great location and very kind staff.
Cons: A pool or at least hot tub would've been great.
10.0 Excellent
Pros: Excellent service, comfortable beds and friendly attentive staff
Cons: N/A
8.8 Excellent
Pros: The location and the staff
Cons: Nothing
10.0 Excellent
Pros: Very nice hotel with excellent service. Used the Jiva Spa 3days during my 4 days visit, to recover body and soul - included in price!! My very nice and friendly waiter Mr Erol always remembered my name & favorit breakfast table ❤️ world class service from all staff members. Until next time - My greatest gratitude to all of You at Taj st James Court Hotel ! Yours sincerely Mr Per Linder
Cons:
10.0 Excellent
Pros: Location is perfect! Service is excellent, and it is my favorite hotel in London.
Cons:
A stay at St. James' Court, A Taj Hotel, London places you in the heart of London, within a 10-minute walk of Buckingham Palace and Victoria Palace Theatre. Featured amenities include wired Internet access (surcharge), a business center, and limo/town car service. Event facilities at this hotel consist of a conference center and a meeting room.
Embrace history and modernity at London Marriott Hotel County Hall, located in the bustling South Bank, steps away from Westminster Bridge. Situated in London’s former City Hall, overlooking the Houses of Parliament, our hotel embodies the city's storied history and quintessentially British spirit. Views of Big Ben and London Eye are vividly on display from many of our guest rooms, suites and public spaces, while 5-star amenities set the stage for an inspired stay. Discover luxurious bedding, pristine bathrooms and complimentary Wi-Fi as well as a state-of-the-art fitness centre and indoor pool. Dine at Gillray’s Steakhouse & Bar, where you'll find over 100 gins and locally-sourced steaks from O’Shea's Butchers or enjoy award-winning afternoon tea in The Library. Hold your next business meeting or special event at our hotel, which boasts 7,071 square feet of elegant space and 12 event venues with views of Westminster. A quintessentially British experience inside London’s most photographed destination.
Overall 8.8 Excellent
Based on 1,402 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
10.0
Pros: All was just perfect! This is a truly a 5 stars hotels. Great people, wonderful service you feel really welcome. Location is a plus on the one side, because is close to major tourist attraction but it can be as well a minus when u wish to escape from it.
Poor
1.0
Pros: Nothing much to like
Okay
5.0
Pros: Location
Excellent
9.0
Pros: Excellent staff, food was awesome. Really nice hotel
Good
7.9
Pros: Very nice clean room. However for what I paid I expected a little more
Excellent
10.0
Pros: The shower was enormous. You can make your own pancakes at breakfast. Massive walk-in wardrobe.
Excellent
8.3
Pros: Lovely spacious room, fabulous bathroom, great swimming pool!!
Excellent
10.0
Pros: Great location! Beautifully appointed room!
Excellent
8.0
Pros: Location and appearance.
Excellent
10.0
Pros: Location, service was great.
Good
6.8
Pros: The club lounge staff were excellent and very friendly. The location of the hotel was close to everything.
Excellent
9.0
Pros: Great location and a very nice hotel. They seem more like a 4 star than a 5 star hotel though.
Details
Reviews
Overall 8.8 Excellent
Based on 1,402 reviews
Location
9.7
Service
8.1
Room
8.0
Comfort
7.6
Wellness
7.0
Pool
7.0
Value
5.4
WiFi
5.4
Breakfast
5.3
Location
9.8
Service
7.9
Comfort
7.7
Room
7.5
Breakfast
4.9
Location
9.7
Service
8.0
Room
7.5
10.0 Excellent
Pros: All was just perfect! This is a truly a 5 stars hotels. Great people, wonderful service you feel really welcome. Location is a plus on the one side, because is close to major tourist attraction but it can be as well a minus when u wish to escape from it.
Cons:
1.0 Poor
Pros: Nothing much to like
Cons: Noisy room could not get to sleep.
5.0 Okay
Pros: Location
Cons: Service was not good at the restaurant, in-room dining. They never brought my sandwich after 45 min late in the evening. I called about it and was told there was a 'miscommunication' with the kitchen. If I still wanted, it would take another 20 min.
9.0 Excellent
Pros: Excellent staff, food was awesome. Really nice hotel
Cons: You can’t ask for an extra bed
7.9 Good
Pros: Very nice clean room. However for what I paid I expected a little more
Cons: The room was clean but they didn’t tidy it every day and one would expect that they would
10.0 Excellent
Pros: The shower was enormous. You can make your own pancakes at breakfast. Massive walk-in wardrobe.
Cons: Nothing.
8.3 Excellent
Pros: Lovely spacious room, fabulous bathroom, great swimming pool!!
Cons: Long corridor walks as the hotel is really massive!
10.0 Excellent
Pros: Great location! Beautifully appointed room!
Cons: More dining options needed
8.0 Excellent
Pros: Location and appearance.
Cons: The primary lounge in the hotel was occupied by a private affair...fine. But the secondary lounge was not properly staffed and our service was extremely poor. When I pointed out the poor service they did comp our two gins.
10.0 Excellent
Pros: Location, service was great.
Cons: Not applicable
6.8 Good
Pros: The club lounge staff were excellent and very friendly. The location of the hotel was close to everything.
Cons: The taxi service was very limited due to road work. The hotel seemed to be understaffed. We requested a late check out and were given a 2:00pm checkout only to be called twice and had housekeeping come into the room while I was getting in the shower . They let us know that their next guests had already arrived and were waiting for the room. Our stay included airport transfers and we had given them all our flight departure information, but on our departure day they had not arranged transportation and we had to just pay for a taxi ourselves. The hotel felt like it needed more organization . The hotel is in a historic building and the walk from the lift to our room was very long. The lifts were also were creaky and half way during our stay one lift quit working.
9.0 Excellent
Pros: Great location and a very nice hotel. They seem more like a 4 star than a 5 star hotel though.
Cons:
Embrace history and modernity at London Marriott Hotel County Hall, located in the bustling South Bank, steps away from Westminster Bridge. Situated in London’s former City Hall, overlooking the Houses of Parliament, our hotel embodies the city's storied history and quintessentially British spirit. Views of Big Ben and London Eye are vividly on display from many of our guest rooms, suites and public spaces, while 5-star amenities set the stage for an inspired stay. Discover luxurious bedding, pristine bathrooms and complimentary Wi-Fi as well as a state-of-the-art fitness centre and indoor pool. Dine at Gillray’s Steakhouse & Bar, where you'll find over 100 gins and locally-sourced steaks from O’Shea's Butchers or enjoy award-winning afternoon tea in The Library. Hold your next business meeting or special event at our hotel, which boasts 7,071 square feet of elegant space and 12 event venues with views of Westminster. A quintessentially British experience inside London’s most photographed destination.
A stunning five-star luxury hotel overlooking the River Thames near Embankment recommended by Forbes Travel Guide and Cond Nast Johansens This majestic five-star hotel presides over the River Thames with outstanding views. From glittering chandeliers to contemporary design, this central hotel opposite the London Eye reflects a proud heritage. Enjoy the original tiled floors and discover a hotel with a secret past. Stay in the building that was once home and office to the first Chief of Secret Intelligence Service (MI6), Sir Mansfield Cumming, and now commemorated with an English Heritage Blue Plaque.
Overall 8.7 Excellent
Based on 4,208 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
8.0
Pros: Just the location.
Excellent
8.0
Pros: excellent location for westminster
Excellent
8.0
Pros: Very friendly and attentive to our needs
Excellent
9.0
Pros: I had been upgraded to a King room, which had an amazing view of the river and the fabulous London skyline, and the room was exceptionally comfortable - with everything working as it should!
Poor
1.0
Pros: Nothing good to say. Extremely disappointing
Excellent
9.0
Pros: The location was in walking distance of many local sites, like Buckingham Palace, Trafalgar Square, Horseguards, London Eye, and Parliament. The staff were helpful and friendly, hotel was well kept. Had excellent food from their restaurant, 1212.
Excellent
9.0
Pros: Perfect location. Close to everything.
Excellent
8.0
Pros: Bathrooms very clean and staff are wonderful
Excellent
10.0
Excellent
9.0
Pros: service and cleanliness
Excellent
9.0
Pros: Location was Amazing. Very close to the Thames, Trafalgar Square, Embankment Bridge, and Underground. Walking distance to Covent Garden, Leicester Square, Piccadilly Circus and Westminster. Loved the heated bathroom floor and towel rack.
Excellent
8.0
Pros: Stayed in a king suite . View from the room was fantastic and the absolutely stunning at night. The room was spacious and comfortable with very nicely appointed furniture and bed. The bathroom with the heated floor was very nice surprise. Doorman was wonderfully welcoming, the bellboys were quick and helpful and the concierge was professional and always pleasant and patient.
Details
Reviews
Overall 8.7 Excellent
Based on 4,208 reviews
Location
9.8
Service
8.3
Amenities
7.6
Breakfast
7.4
Vibe
7.4
Room
6.8
WiFi
3.5
Location
9.9
Service
7.7
Breakfast
7.3
Room
5.4
Location
9.8
Service
8.3
Breakfast
7.4
Room
7.3
Location
9.9
Service
7.9
Breakfast
7.2
Vibe
5.8
Room
5.2
Location
9.9
Service
8.1
Vibe
6.7
Comfort
6.3
Room
6.2
8.0 Excellent
Pros: Just the location.
Cons: Attention to detail such as the fridge not consistently stocked with the complimentary items. Room was a bit draughty from the 2 french windows. Not able to fully open the french doors. View partially restricted by tree foliage. Outrageous pricing for a very ordinary barista made coffee.
8.0 Excellent
Pros: excellent location for westminster
Cons:
8.0 Excellent
Pros: Very friendly and attentive to our needs
Cons: Nothing
9.0 Excellent
Pros: I had been upgraded to a King room, which had an amazing view of the river and the fabulous London skyline, and the room was exceptionally comfortable - with everything working as it should!
Cons:
1.0 Poor
Pros: Nothing good to say. Extremely disappointing
Cons: I was downgraded from a deluxe room to a standard room (essentially.a closet)and my compensation was a 14 £ cocktail. The following day the y transferred me to a deluxe room and despite two request to make sure there were no feathers in the room...
9.0 Excellent
Pros: The location was in walking distance of many local sites, like Buckingham Palace, Trafalgar Square, Horseguards, London Eye, and Parliament. The staff were helpful and friendly, hotel was well kept. Had excellent food from their restaurant, 1212.
Cons:
9.0 Excellent
Pros: Perfect location. Close to everything.
Cons:
8.0 Excellent
Pros: Bathrooms very clean and staff are wonderful
Cons: Very old doors, carpet need to be changed, overall it worth 4 stars not 5
10.0 Excellent
Pros:
Cons: The breakfast. Was average at best but hotel was great
9.0 Excellent
Pros: service and cleanliness
Cons: WIFI in romm sucks
9.0 Excellent
Pros: Location was Amazing. Very close to the Thames, Trafalgar Square, Embankment Bridge, and Underground. Walking distance to Covent Garden, Leicester Square, Piccadilly Circus and Westminster. Loved the heated bathroom floor and towel rack.
Cons: The View in the room was not the best. Crane and workmen right outside our room. Marble on the floor needed repairs
8.0 Excellent
Pros: Stayed in a king suite . View from the room was fantastic and the absolutely stunning at night. The room was spacious and comfortable with very nicely appointed furniture and bed. The bathroom with the heated floor was very nice surprise. Doorman was wonderfully welcoming, the bellboys were quick and helpful and the concierge was professional and always pleasant and patient.
Cons: I asked for an early check in which wasn't possible and I understood this. However, when I returned at the regular check in time, the receptionist without checking with anyone, insisted the room still wasn't ready. Had to ask for the manager, who after checking with housekeeping, found the room was ready. Receptionist was not happy at being contradicted and was less than pleasant for the rest of the check-in process. Not offered breakfast discount on check-in so would have paid substantially more if I hadn't found out about the discount by accident. Stayed two nights. Mini-fridge was not restocked the second day. Took 45 minutes to get a bucket of ice and then felt guilty for asking for it when we found out the poor guy doing room service was the only one on duty. Seems like the hotel needs to amp up the staff numbers to provide the five star service you're paying for.
A stunning five-star luxury hotel overlooking the River Thames near Embankment recommended by Forbes Travel Guide and Cond Nast Johansens This majestic five-star hotel presides over the River Thames with outstanding views. From glittering chandeliers to contemporary design, this central hotel opposite the London Eye reflects a proud heritage. Enjoy the original tiled floors and discover a hotel with a secret past. Stay in the building that was once home and office to the first Chief of Secret Intelligence Service (MI6), Sir Mansfield Cumming, and now commemorated with an English Heritage Blue Plaque.
Park Plaza Westminster Bridge London sits boldly at the Waterloo end of Westminster Bridge. From its iconic position opposite Big Ben and the Houses of Parliament, the hotel places London’s finest landmarks at your fingertips, and is easily accessible for key business districts. The London Eye, Big Ben, and the city’s finest theatres, restaurants and bars are just a few steps away. A choice of tastefully conceived and breathtakingly executed guestrooms and suites includes large Studio Rooms with a bedroom, bathroom, and plenty of living space, perfect for longer stays. On the hotel’s highest floors, enhanced amenities and extra space are on offer in the chic Penthouses and Suites, some of which have split-level duplex accommodation, balconies and panoramic city views. For those looking for extra amenities, our Executive Rooms and Suites offer access to our 2nd floor Executive Lounge, serving a range of snacks and drinks throughout the day, and breath-taking views of the Houses of Parliament. Brasserie Joël presents delicious French cuisine with seasonal specialities, while Ichi Sushi & Sashimi offers a true taste of Tokyo. The Executive Lounge is the place for afternoon tea and light bites, Primo Bar comes alive every evening with live music and sophisticated cocktails, and illy caffé serves authentic Italian coffees. Unique among central London hotels, Park Plaza Westminster Bridge London boasts a fitness centre with 15-metre pool and Europe’s first Mandara Spa, an exquisite oasis of Balinese calm. Nine treatment rooms, a manicure and pedicure area and relaxation lounge combine to offer indulgent pampering with the finest spa products.
Overall 8.6 Excellent
Based on 21,811 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
9.0
Pros: The hotel is in an excellent location for us, as close to waterloo and also for other facilities that we wanted to use. The breakfast was also very good value for money
Excellent
10.0
Pros: Location is central to everything
Excellent
10.0
Pros: The bed was perfect for my wife and me
Excellent
9.2
Pros: Near tourist areas at an acceptable price
Good
7.0
Pros: The location was amazing. The hotel was very clean and the hotel staff was friendly and helpful.
Excellent
10.0
Pros: Location and Elemis toiletries Helpful staff Comfy beds
Excellent
9.0
Pros: Location, free breakfast
Okay
4.0
Excellent
9.7
Pros: Sky sports, Sky Movies on TV. Reasonably priced room service.
Mediocre
2.0
Pros: Location was ok
Good
7.7
Pros: Breakfast not good
Excellent
8.0
Pros: convenient position
Details
Reviews
Overall 8.6 Excellent
Based on 21,811 reviews
Location
9.7
Comfort
7.7
Room
7.4
Service
7.4
WiFi
7.4
Pool
6.8
Breakfast
5.8
Value
5.0
Location
9.6
Service
7.2
Room
7.1
Pool
6.8
WiFi
5.9
Breakfast
5.7
Value
5.1
Location
9.6
Comfort
8.0
Room
7.4
Service
6.8
WiFi
5.8
Breakfast
4.9
Value
4.2
Location
9.6
Room
6.7
Service
6.6
Breakfast
5.9
Value
5.6
Location
9.9
Room
8.2
Comfort
7.9
Service
6.6
Breakfast
5.2
Value
4.9
9.0 Excellent
Pros: The hotel is in an excellent location for us, as close to waterloo and also for other facilities that we wanted to use. The breakfast was also very good value for money
Cons:
10.0 Excellent
Pros: Location is central to everything
Cons:
10.0 Excellent
Pros: The bed was perfect for my wife and me
Cons: Nothing
9.2 Excellent
Pros: Near tourist areas at an acceptable price
Cons: Next to a hospital. The entrance and exit of hospital ambulances continuously repeated with high rate around the clock from morning to midnight causing disturbance inside the room due to their high horn sound Also, the security check procedures in the entrance of the hotel gives uncomfortable feelings when entering the hotel . . every time
7.0 Good
Pros: The location was amazing. The hotel was very clean and the hotel staff was friendly and helpful.
Cons: Pool use was very limited. You have to pre-book your swims and are only allowed 30 minutes each day to swim. The staff at the spa front desk were rude and were not nice. No linens were provided for the sofa bed and we were told we could not have any.
10.0 Excellent
Pros: Location and Elemis toiletries Helpful staff Comfy beds
Cons:
9.0 Excellent
Pros: Location, free breakfast
Cons: No top sheet on bed Broken wake up calling system
4.0 Okay
Pros:
Cons: Provide adjoining rooms as advertised. Better guest relations assistance. The GM is totally absent and uninvolved in hotel operations. Called twice for extra towels that never came.
9.7 Excellent
Pros: Sky sports, Sky Movies on TV. Reasonably priced room service.
Cons: Didn't feel mattress to be very comfy.
2.0 Mediocre
Pros: Location was ok
Cons: Damaged & dirty floors, curtains, furniture, walls. Utter disappointment. Ignore accurately a 2-3 star hotel. I took photos of all the dirt, stains & damage. Hotel upgraded us to a suite. Overpriced laundry service & lost clothing. Utter disap
7.7 Good
Pros: Breakfast not good
Cons: Breakfast, odor of the room.
8.0 Excellent
Pros: convenient position
Cons: No
Park Plaza Westminster Bridge London sits boldly at the Waterloo end of Westminster Bridge. From its iconic position opposite Big Ben and the Houses of Parliament, the hotel places London’s finest landmarks at your fingertips, and is easily accessible for key business districts. The London Eye, Big Ben, and the city’s finest theatres, restaurants and bars are just a few steps away. A choice of tastefully conceived and breathtakingly executed guestrooms and suites includes large Studio Rooms with a bedroom, bathroom, and plenty of living space, perfect for longer stays. On the hotel’s highest floors, enhanced amenities and extra space are on offer in the chic Penthouses and Suites, some of which have split-level duplex accommodation, balconies and panoramic city views. For those looking for extra amenities, our Executive Rooms and Suites offer access to our 2nd floor Executive Lounge, serving a range of snacks and drinks throughout the day, and breath-taking views of the Houses of Parliament. Brasserie Joël presents delicious French cuisine with seasonal specialities, while Ichi Sushi & Sashimi offers a true taste of Tokyo. The Executive Lounge is the place for afternoon tea and light bites, Primo Bar comes alive every evening with live music and sophisticated cocktails, and illy caffé serves authentic Italian coffees. Unique among central London hotels, Park Plaza Westminster Bridge London boasts a fitness centre with 15-metre pool and Europe’s first Mandara Spa, an exquisite oasis of Balinese calm. Nine treatment rooms, a manicure and pedicure area and relaxation lounge combine to offer indulgent pampering with the finest spa products.
Park Plaza London Waterloo offers relaxation and comfort in the heart of South Bank. With modern facilities and a warm atmosphere, the hotel welcomes both business and travellers. From the striking Royal Festival Hall and National Theatre to Tate Modern and Borough Market, guests have inspiring culture at their fingertips, and are only minutes from the West End by tube. Nearby London Waterloo Station also offers easy connections to the City and the South of England. The hotel’s 494 stylish design-led guest rooms include Suites and spacious Studio Rooms and Superior Rooms. All guest rooms include ultra-comfortable Park Plaza beds, 48-inch smart LED TVs, Elemis bathroom amenities and complimentary Wi-Fi. Superior Rooms and Studio Rooms have walk-in showers, while the Suites also feature a bath, and some rooms benefit from a private terrace with spectacular views of London. With an indoor heated pool and latest Technogym equipment the fitness centre is open 24 hours a day. Florentine offers an all-day dining menu, and a wide selection of craft beers and signature cocktails is on offer at the bar. For the finest quality coffee, guests can head to the Illy Caffé.
Overall 8.6 Excellent
Based on 12,476 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Okay
4.5
Pros: The location.
Excellent
9.6
Pros: Proximity to the underground subway
Okay
4.0
Pros: location
Excellent
8.0
Pros: Modern room with all the gadgets. Nice staff and feels very new and clean.
Excellent
8.0
Pros: nice place to stay
Excellent
10.0
Pros: the room the whole set up how everything was so close to get to,
Excellent
8.8
Pros: Really comfortable, helpful staff and great views
Excellent
10.0
Pros: The location was perfect. We travelled from Surrey so no further travel was necessary and everything we needed was a walk away. A perfect escape from a busy life. Room had the most amazing view!
Excellent
10.0
Pros: The facilities i.e. steam room, swimming pool, restaurant, location (close to tube and bus stops).
Excellent
10.0
Pros: Everything
Good
7.0
Pros: Great Service.
Excellent
9.0
Pros: Loved the clean, comfortable room! Enjoyed the very nice spa and workout area, as well as the pool, bar, stocked fridge, lunch cafe, and absolutely loved the buffet breakfast! Lambeth North Metro stop is conveniently just around the corner.
Details
Reviews
Overall 8.6 Excellent
Based on 12,476 reviews
Location
9.5
Vibe
9.3
WiFi
9.2
Service
7.7
Pool
7.2
Room
7.2
Breakfast
7.0
Beach
2.9
Vibe
9.7
Location
9.5
WiFi
8.5
Service
8.1
Wellness
7.7
Breakfast
7.4
Room
7.2
Pool
6.8
Location
9.5
Vibe
9.1
Service
7.8
Wellness
7.7
Pool
7.3
Room
6.8
Breakfast
6.4
Location
9.3
Pool
7.5
Service
7.3
Breakfast
6.9
Room
6.5
Value
5.9
Location
9.5
Vibe
9.0
Room
7.1
Breakfast
6.9
Service
6.9
4.5 Okay
Pros: The location.
Cons: I stayed at this hotel with my mom for 5 days while on holiday. I don't recommend it. It's overpriced for the amenities provided. The pool is mediocre: it's very small and only good if you have restless children (there's only 5 lounge chairs). The gym was ok. Twice the cleaners did not come to our room as required, and we even ran out of toilet paper because, when the cleaner did come, she did not leave any toilet paper! There's free wifi which was good and the many tv channels. The location is basically the main attraction. My 2 cents is that find a hotel without the gym and pool, and go for the location to save money. And find a hotel with reliable cleaners that speak at least basic English. None of my cleaners spoke any English and did not understand words like toilet paper...
9.6 Excellent
Pros: Proximity to the underground subway
Cons:
4.0 Okay
Pros: location
Cons: A common door for the wash area and toilet area, in the morning the water from the shower stinks for a few minutes, extra bed a trampoline, breakfast choice limited, front office staff stone faced the one especially at the time of checkout. i swiped my card i didn't work in the fist attempt, he said "your card is declined" i said pls swipe it again he blurted saying use another card, i requested him to swipe it again, he relented and swiped with great pain and it worked. i took 10 days to get my security deposit paid by a debit card. normally its a policy to debit whatever extras i have availed form the debit card but was not the case here, i had to pay for the extra at the check out.
8.0 Excellent
Pros: Modern room with all the gadgets. Nice staff and feels very new and clean.
Cons: Ironing board and iron awful! Quite small room and no full length mirror apart from next to bed where you can't see. No dressing table to sit down to put on make up or dry hair etc
8.0 Excellent
Pros: nice place to stay
Cons: the bar area , not very cosy
10.0 Excellent
Pros: the room the whole set up how everything was so close to get to,
Cons: nothing it was all perfect, not dorchester but perfect
8.8 Excellent
Pros: Really comfortable, helpful staff and great views
Cons: Not a great location but the hotel itself is stunning.
10.0 Excellent
Pros: The location was perfect. We travelled from Surrey so no further travel was necessary and everything we needed was a walk away. A perfect escape from a busy life. Room had the most amazing view!
Cons: nothing
10.0 Excellent
Pros: The facilities i.e. steam room, swimming pool, restaurant, location (close to tube and bus stops).
Cons: The air-con was not working as well as i would have preferred. Plus the toilet was too close to the door ehich meant you could see through!
10.0 Excellent
Pros: Everything
Cons:
7.0 Good
Pros: Great Service.
Cons:
9.0 Excellent
Pros: Loved the clean, comfortable room! Enjoyed the very nice spa and workout area, as well as the pool, bar, stocked fridge, lunch cafe, and absolutely loved the buffet breakfast! Lambeth North Metro stop is conveniently just around the corner.
Cons: Due to hotel popularity and frequency of use, some furnishings in common areas are showing small signs of wear.
Park Plaza London Waterloo offers relaxation and comfort in the heart of South Bank. With modern facilities and a warm atmosphere, the hotel welcomes both business and travellers. From the striking Royal Festival Hall and National Theatre to Tate Modern and Borough Market, guests have inspiring culture at their fingertips, and are only minutes from the West End by tube. Nearby London Waterloo Station also offers easy connections to the City and the South of England. The hotel’s 494 stylish design-led guest rooms include Suites and spacious Studio Rooms and Superior Rooms. All guest rooms include ultra-comfortable Park Plaza beds, 48-inch smart LED TVs, Elemis bathroom amenities and complimentary Wi-Fi. Superior Rooms and Studio Rooms have walk-in showers, while the Suites also feature a bath, and some rooms benefit from a private terrace with spectacular views of London. With an indoor heated pool and latest Technogym equipment the fitness centre is open 24 hours a day. Florentine offers an all-day dining menu, and a wide selection of craft beers and signature cocktails is on offer at the bar. For the finest quality coffee, guests can head to the Illy Caffé.
This wonderful property is situated amidst the charm of London. Guests will find themselves in the ideal setting from which to explore the excitement of the nearby West End and Piccadilly Circus. The Prince of Wales theatre is just 100 metres away. Chinatown is 200 metres from the hotel. Heathrow International Airport is conveniently located just 37 km away. This stylish hotel comprises elegantly-styled guest rooms. Guests are invited to avail of the facilities and services that this establishment has to offer. Excellent service ensures that guests enjoy a truly memorable stay at the heart of London.
Overall 8.6 Excellent
Based on 6,904 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
8.0
Pros: Hotel was in a great location with a friendly staff
Excellent
10.0
Pros: The bed and pillows were clean and comfortable. The bathroom was clean. The entire experience in the room was excellent.
Excellent
10.0
Pros: Helpful staff. Wine and cheese event of exceptional quality with friendly atmosphere.
Excellent
10.0
Pros: Central location on a quiet street. Friendly, knowledgeable staff. Efficiency at a busy Reception. All staff was ready and willing to help. I needed to leave my suitcase for the day after checkout and again the staff couldn’t have been kinder or mo
Good
7.0
Pros: Location
Good
7.0
Pros: Location was good, it was clean and modern and the staff friendly.
Okay
5.0
Pros: Locaction was brilliant 1 Room was basic a glass box held the shower toilet and sink No wardrobe 5 holders in the wall to store your gear !
Excellent
8.0
Pros: clean and comfortable
Excellent
10.0
Pros: The wonderful wine and cheese
Excellent
8.0
Pros: Complimentary wine and cheese buffet every afternoon was a real treat!
Excellent
10.0
Pros: Friendly helpful staff.
Excellent
10.0
Pros: Very helpful staff could not be more helpful and made you feel at home with everything you needed loved the breakfast good choice of food on the buffet bar more than I could eat
Details
Reviews
Overall 8.6 Excellent
Based on 6,904 reviews
Bar
9.8
Location
9.8
Service
9.5
Vibe
9.3
Food
9.3
Cleanliness
9.1
Value
9.0
Breakfast
7.2
WiFi
6.2
Room
4.8
Comfort
2.5
Bar
9.8
Location
9.5
Vibe
9.4
Service
9.4
Value
9.3
Food
9.2
Cleanliness
9.1
Breakfast
7.0
Room
4.8
Comfort
1.9
Location
10.0
Bar
9.8
Cleanliness
9.4
Vibe
9.2
Service
9.2
Food
9.1
Value
8.9
Breakfast
7.2
WiFi
3.7
Room
3.2
Comfort
1.7
Bar
9.8
Location
9.8
Food
9.2
Service
9.2
Vibe
9.0
Cleanliness
8.9
Value
8.4
Breakfast
6.6
Room
5.1
WiFi
4.5
Comfort
3.0
Location
9.8
Service
9.6
Value
9.1
Room
3.9
Comfort
2.5
8.0 Excellent
Pros: Hotel was in a great location with a friendly staff
Cons: Room was very small for 2 people. It was hard to get around the luggage when the bags were open
10.0 Excellent
Pros: The bed and pillows were clean and comfortable. The bathroom was clean. The entire experience in the room was excellent.
Cons:
10.0 Excellent
Pros: Helpful staff. Wine and cheese event of exceptional quality with friendly atmosphere.
Cons: The rooms are tiny. It was perfect for our overnight stay but for a longer stay I would prefer more room and much more storage capacity--no closet or drawer is provided.
10.0 Excellent
Pros: Central location on a quiet street. Friendly, knowledgeable staff. Efficiency at a busy Reception. All staff was ready and willing to help. I needed to leave my suitcase for the day after checkout and again the staff couldn’t have been kinder or mo
Cons:
7.0 Good
Pros: Location
Cons: Rooms were even tinier than expected (and I did expect small rooms)
7.0 Good
Pros: Location was good, it was clean and modern and the staff friendly.
Cons: Double bed was not that comfortable and positioned next to the wall/window. This means one person has to climb over the bed to get in, not great if mobility is an issue!
5.0 Okay
Pros: Locaction was brilliant 1 Room was basic a glass box held the shower toilet and sink No wardrobe 5 holders in the wall to store your gear !
Cons: The Toilet area could be more private !
8.0 Excellent
Pros: clean and comfortable
Cons: no hair dryer
10.0 Excellent
Pros: The wonderful wine and cheese
Cons: Nothing all good
8.0 Excellent
Pros: Complimentary wine and cheese buffet every afternoon was a real treat!
Cons: The room was extremely small
10.0 Excellent
Pros: Friendly helpful staff.
Cons:
10.0 Excellent
Pros: Very helpful staff could not be more helpful and made you feel at home with everything you needed loved the breakfast good choice of food on the buffet bar more than I could eat
Cons: No
This wonderful property is situated amidst the charm of London. Guests will find themselves in the ideal setting from which to explore the excitement of the nearby West End and Piccadilly Circus. The Prince of Wales theatre is just 100 metres away. Chinatown is 200 metres from the hotel. Heathrow International Airport is conveniently located just 37 km away. This stylish hotel comprises elegantly-styled guest rooms. Guests are invited to avail of the facilities and services that this establishment has to offer. Excellent service ensures that guests enjoy a truly memorable stay at the heart of London.
A stay at Marlin Waterloo places you in the heart of London, within a 10-minute walk of Imperial War Museum and Westminster Bridge. Featured amenities include a business center, a 24-hour front desk, and multilingual staff.
Overall 8.6 Excellent
Based on 6,795 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
7.9
Pros: Kitchenette
Excellent
9.6
Pros: Super centric, staff very nice and friendly.
Good
7.5
Pros: Location is great. The facilities in the room were fantastic and the price was good for the area.
Excellent
10.0
Pros: This is a fantastic hotel in a fantastic location. They offer many different services all of which are simple to navigate. Staff are friendly and rooms are clean, modern and comfortable. Not really much more I can say!
Excellent
8.3
Pros: Room Design Clean
Details
Reviews
Overall 8.6 Excellent
Based on 6,795 reviews
Location
9.6
Vibe
9.3
WiFi
8.9
Cleanliness
8.7
Amenities
8.3
Service
7.8
Room
7.7
Food
5.0
Breakfast
2.4
Location
9.6
Vibe
9.1
Amenities
8.0
WiFi
8.0
Service
7.8
Room
6.9
Breakfast
3.0
Location
9.6
Vibe
9.1
Cleanliness
8.6
Room
8.2
Amenities
8.2
Service
8.1
Comfort
8.0
Food
4.5
Breakfast
2.7
Location
9.6
Vibe
9.2
Cleanliness
8.5
Amenities
8.3
Room
8.0
WiFi
7.9
Comfort
7.0
Service
7.0
Breakfast
2.2
Location
9.0
Vibe
8.9
Cleanliness
8.9
Room
8.2
Service
8.2
Breakfast
2.0
7.9 Good
Pros: Kitchenette
Cons: Delay in response from the reception
9.6 Excellent
Pros: Super centric, staff very nice and friendly.
Cons: Only negativ point was the low quality of WiFi. Needed to work on my emails and it was impossible. Wifi was so weak in my room that it was not even enough to use hangouts on the phone. Issue was raised to the staff but they could not solve it.
7.5 Good
Pros: Location is great. The facilities in the room were fantastic and the price was good for the area.
Cons: Can get a little loud on the weekends
10.0 Excellent
Pros: This is a fantastic hotel in a fantastic location. They offer many different services all of which are simple to navigate. Staff are friendly and rooms are clean, modern and comfortable. Not really much more I can say!
Cons:
8.3 Excellent
Pros: Room Design Clean
Cons: Staff not really friendly but it was ok. We stayed only one night. But it’s not compatible with the standing of the hotel...
A stay at Marlin Waterloo places you in the heart of London, within a 10-minute walk of Imperial War Museum and Westminster Bridge. Featured amenities include a business center, a 24-hour front desk, and multilingual staff.
Stylish and inviting, Park Plaza County Hall London features stylish rooms and Suites, all offering complimentary Wi-Fi, and access to our on-site fitness centre and spa. Park Plaza County Hall London enjoys a superb location on the South Bank, rubbing shoulders with many of London’s famous attractions. Less than half a mile from Waterloo Station, the hotel features 399 bedrooms, a restaurant, and meeting facilities. Book a top-floor Penthouse for the most space and the best view of Central London. Select Junior Suites offer stunning views of the London Eye, and some rooms on the higher floors overlook other major landmarks in England's capital city, such as the River Thames and the Houses of Parliament. L’Italiano restaurant serves great value classic Italian dishes in a spacious atrium-style setting, while in Spectrum Bar where our all day dining menu includes burgers, sandwiches, salads and sharing platters. The modern fitness centre invites an escape from the rigours of the day with steam, sauna and beauty treatment rooms.
Overall 8.5 Excellent
Based on 9,353 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
9.6
Pros: Excellent accommodations close to train, underground, restaurants, attractions! Concierge service outstanding. Would absolutely stay here again on next visit to London !
Excellent
8.0
Pros: The bed was really comfy. The staff were very helpful and accommodating. All staff we met were friendly. Our room layout was really good and the price we paid we had a very good location
Good
7.5
Pros: Its very close to all the famous places in the centre of London. Only 5 min walk to Waterloo (tube and train station). Friendly doorman and butler; if you get back to the hotel late in the night they might ask you to show your room number. You have a vast choice of food and beverages for breakfast. Quite room although the hotel is pretty close to a busy street.
Excellent
9.6
Pros: Good clean accommodation, very comfortable, the staff were very friendly and so helpful. Breakfast was very tasty. The hotel was situated well for many local attractions
Excellent
10.0
Pros: Everyhing was very near the staff was really friendly and helpful
Excellent
10.0
Pros: Good location, friendly staff. Hotel restaurant was affordable
Poor
1.0
Pros: Location
Excellent
8.0
Pros: Good sized suite. Usable fridge space. Modern decor. Good security. Restaurant staff nice.
Excellent
10.0
Pros: Over all this was great place to stay. Staff was very helpful. Location worked great for our visit.
Excellent
9.0
Pros: Great staff fantastic location we was only staying for one night but loved it so much we booked a extra night . Will definitely be using this hotel again . David Wilson
Mediocre
2.0
Pros: Assume the hotel would have been excellent.
Good
7.7
Pros: Hotel room was a little smaller than what I was used to but it was very comfortable and the staff was very friendly. It was within walking distance of a lot of awesome sights and activities.
Details
Reviews
Overall 8.5 Excellent
Based on 9,353 reviews
Location
9.6
Service
8.0
Room
7.5
WiFi
6.8
Breakfast
5.9
Food
5.5
Value
5.1
Bar
5.0
Amenities
4.5
Pool
1.8
Location
9.6
Service
8.0
Room
7.7
Vibe
6.3
Breakfast
5.9
Food
5.4
WiFi
5.4
Value
5.2
Bar
4.6
Amenities
3.4
Location
9.8
Service
8.2
Room
7.8
Vibe
6.7
Breakfast
5.4
Food
5.2
Value
5.0
Amenities
4.9
Bar
4.7
Location
9.7
Service
8.4
Room
7.2
Comfort
5.9
Breakfast
5.4
Food
5.3
Amenities
3.8
Location
9.7
Room
7.8
Service
7.6
Comfort
6.6
Breakfast
5.8
Food
5.5
9.6 Excellent
Pros: Excellent accommodations close to train, underground, restaurants, attractions! Concierge service outstanding. Would absolutely stay here again on next visit to London !
Cons: Location , concierge service
8.0 Excellent
Pros: The bed was really comfy. The staff were very helpful and accommodating. All staff we met were friendly. Our room layout was really good and the price we paid we had a very good location
Cons: Would have liked the room a bit more clean especially taps in bathroom. Disappointed in having to wait in a queue for breakfast because I am pregnant and felt this was difficult. Quality of the room service food was not as good as I would have expected. I would have also expected a robe and slippers in my room, however, the staff were very kind to bring some slippers to us.
7.5 Good
Pros: Its very close to all the famous places in the centre of London. Only 5 min walk to Waterloo (tube and train station). Friendly doorman and butler; if you get back to the hotel late in the night they might ask you to show your room number. You have a vast choice of food and beverages for breakfast. Quite room although the hotel is pretty close to a busy street.
Cons: My room didn’t have a window to the outside world, so I didn’t have any daylight in my room. The room’s “window” looked onto the breakfast area. Opening the curtains in the morning made you shut them immediately as people from the breakfast table could look straight at you. Furniture in the room was old and used( door of the closet didn’t close properly). No toilet brush in the toilet.
9.6 Excellent
Pros: Good clean accommodation, very comfortable, the staff were very friendly and so helpful. Breakfast was very tasty. The hotel was situated well for many local attractions
Cons:
10.0 Excellent
Pros: Everyhing was very near the staff was really friendly and helpful
Cons:
10.0 Excellent
Pros: Good location, friendly staff. Hotel restaurant was affordable
Cons: A bit of noise due to renovations, but that can’t be helped.
1.0 Poor
Pros: Location
Cons: Someone on the staff entered our room while we were out and stole all off our traveling money - $4,000. From that point on, they have denied it and not offered any solutions. It was a violation of the worst kind -the money locked securely in-room sa
8.0 Excellent
Pros: Good sized suite. Usable fridge space. Modern decor. Good security. Restaurant staff nice.
Cons: Small reception area makes it feel cramped and busy.
No pool.
Didn't get a room with a good view.
10.0 Excellent
Pros: Over all this was great place to stay. Staff was very helpful. Location worked great for our visit.
Cons: None.
9.0 Excellent
Pros: Great staff fantastic location we was only staying for one night but loved it so much we booked a extra night . Will definitely be using this hotel again . David Wilson
Cons:
2.0 Mediocre
Pros: Assume the hotel would have been excellent.
Cons: Beware!! The booking agent Cancelon has a early date trigger converting to a non-refundable reservation after promoting "free cancelation". Its geared to pushing the non-refundable reservation to their site to sell. The listing process was incredibly difficult requiring re-entering all online data resulting in no sale or compensation. Would avoid booking through Cancelon in the future.
7.7 Good
Pros: Hotel room was a little smaller than what I was used to but it was very comfortable and the staff was very friendly. It was within walking distance of a lot of awesome sights and activities.
Cons: They offered free breakfast in your room if you filled out your request card the night before. I was only able to take advantage of this service once because I never received another breakfast request card.
Stylish and inviting, Park Plaza County Hall London features stylish rooms and Suites, all offering complimentary Wi-Fi, and access to our on-site fitness centre and spa. Park Plaza County Hall London enjoys a superb location on the South Bank, rubbing shoulders with many of London’s famous attractions. Less than half a mile from Waterloo Station, the hotel features 399 bedrooms, a restaurant, and meeting facilities. Book a top-floor Penthouse for the most space and the best view of Central London. Select Junior Suites offer stunning views of the London Eye, and some rooms on the higher floors overlook other major landmarks in England's capital city, such as the River Thames and the Houses of Parliament. L’Italiano restaurant serves great value classic Italian dishes in a spacious atrium-style setting, while in Spectrum Bar where our all day dining menu includes burgers, sandwiches, salads and sharing platters. The modern fitness centre invites an escape from the rigours of the day with steam, sauna and beauty treatment rooms.
The Z Hotel City is one of the newest hotels in London, having opened in 2015. Boasting a convenient location, the hotel is just 5km from Victoria Station and 13km from London City Airport. The closest major public transportation, Temple Metro Station, is only 600m away. Famous attractions Russell Square and King's Cross Railway Station are just a short taxi ride away. After a long day of sightseeing, guests can retire to the comfort of the hotel. According to our trusted guests, the facilities at this hotel are first-rate.
Overall 8.5 Excellent
Based on 6,223 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10.0
Pros: If you're visiting London, you aren't going to spend much time in your room and shouldn't pay for more than you need. This hotel was an excellent value--modern, clean, comfortable rooms and extremely helpful staff. We chose a windowless room, the small, cozy space was exactly what we needed and more.
Excellent
8.0
Pros: Friendly staff and very accomodating. Very clean in all aspects. Fabulous location, couldn't be better. Complementary wine and cheese on an evening was excellent.
Excellent
9.6
Pros: Everything we needed was in the room, very clean, comfortable bed and I loved their coffee bag.
Excellent
8.0
Pros: Cleanliness is great. Bed comfortable. Staff exceptional. Wine and cheese happy hour is great. Location suits my work requirements brilliantly. Price is competitive.
Excellent
9.0
Pros: It was one of the smallest rooms I’ve ever stayed in but I had the best nights sleep, cozy and quiet. Staff super friendly and so close to where I needed to be. Modern and clean
Excellent
10.0
Pros: Staff was fantastic!
Okay
4.5
Pros: Great cafe
Excellent
10.0
Pros: Clean, good location, and great perks.
Excellent
8.0
Pros: The staff was great!
Excellent
8.0
Pros: The beds and bathroom were comfortable. The satélite tv was good. The staff is very friendly. The location is excellent. Within walking distance to soho and Covent Garden.
Excellent
10.0
Pros: Clean rooms, friendly staff and centrally located to walking distance to many of London attractions
Excellent
10.0
Pros: Affordable and comfortable room for 2 people. Very clean. Fruit and herb infused water at entrance. Amazing location on Fleet st.
Details
Reviews
Overall 8.5 Excellent
Based on 6,223 reviews
Bar
9.7
Location
9.7
Cleanliness
9.3
Service
9.3
Food
9.3
Vibe
9.1
Value
8.8
WiFi
7.3
Breakfast
6.5
Room
5.8
Comfort
3.4
Bar
9.8
Location
9.7
Food
9.6
Service
9.3
Cleanliness
9.2
Vibe
8.7
Breakfast
6.4
Room
6.1
Comfort
3.6
Bar
9.8
Location
9.7
Cleanliness
9.5
Food
9.5
Vibe
8.9
Service
8.8
Breakfast
6.5
Room
4.9
Comfort
2.7
Location
9.7
Bar
9.7
Service
9.3
Food
9.2
Cleanliness
9.1
Vibe
8.5
Room
6.5
Breakfast
6.0
Comfort
3.8
Bar
9.8
Food
9.5
Location
9.5
Cleanliness
9.3
Vibe
9.0
Service
8.9
Breakfast
6.5
Room
6.0
Comfort
2.9
10.0 Excellent
Pros: If you're visiting London, you aren't going to spend much time in your room and shouldn't pay for more than you need. This hotel was an excellent value--modern, clean, comfortable rooms and extremely helpful staff. We chose a windowless room, the small, cozy space was exactly what we needed and more.
Cons:
8.0 Excellent
Pros: Friendly staff and very accomodating. Very clean in all aspects. Fabulous location, couldn't be better. Complementary wine and cheese on an evening was excellent.
Cons: We knew the rooms were small but did not envisage our room actually being that small. For an older couple it really did not work for us. I actually thought we had a larger room as I upgraded to a room with windows. Security on the wifi was a bit suspect.
9.6 Excellent
Pros: Everything we needed was in the room, very clean, comfortable bed and I loved their coffee bag.
Cons: Lack of space around the bed and lack of privacy in the bathroom.
8.0 Excellent
Pros: Cleanliness is great. Bed comfortable. Staff exceptional. Wine and cheese happy hour is great. Location suits my work requirements brilliantly. Price is competitive.
Cons: Internet connectivity was real issue
9.0 Excellent
Pros: It was one of the smallest rooms I’ve ever stayed in but I had the best nights sleep, cozy and quiet. Staff super friendly and so close to where I needed to be. Modern and clean
Cons: The pole strategically placed in the middle Of the room made the small room even more restrictive but I’m small and I managed
10.0 Excellent
Pros: Staff was fantastic!
Cons:
4.5 Okay
Pros: Great cafe
Cons: Insanely small room with AC that barely worked.
10.0 Excellent
Pros: Clean, good location, and great perks.
Cons: Nope
8.0 Excellent
Pros: The staff was great!
Cons: If the hotel was just a few feet bigger it would be do able. Too small for a couple and no where to put my suit case. Need a table for suit case
8.0 Excellent
Pros: The beds and bathroom were comfortable. The satélite tv was good. The staff is very friendly. The location is excellent. Within walking distance to soho and Covent Garden.
Cons: The room is extremely small. No closet or room to walk around. There is only about 5 feet between the beds and the bathroom. Only 1 person can move around at a time. After the 1 day got the hang of it and made it work. The bathroom and room is divided by frosted glass. It did not provide privacy for families.
10.0 Excellent
Pros: Clean rooms, friendly staff and centrally located to walking distance to many of London attractions
Cons: Rooms are on the smaller side but update and very clean
10.0 Excellent
Pros: Affordable and comfortable room for 2 people. Very clean. Fruit and herb infused water at entrance. Amazing location on Fleet st.
Cons: No breakfast included.
The Z Hotel City is one of the newest hotels in London, having opened in 2015. Boasting a convenient location, the hotel is just 5km from Victoria Station and 13km from London City Airport. The closest major public transportation, Temple Metro Station, is only 600m away. Famous attractions Russell Square and King's Cross Railway Station are just a short taxi ride away. After a long day of sightseeing, guests can retire to the comfort of the hotel. According to our trusted guests, the facilities at this hotel are first-rate.
Explore London's West End from the iconic Waldorf Hilton hotel in Theatreland, 5 minutes' walk from fantastic shopping in Covent Garden. Dine in style at the restaurant, de-stress at the gym or go for a dip in the indoor pool. Savor modern European cuisine in stylish surroundings at the Homage Grand Salon restaurant, enjoy afternoon tea in Homage Private Bar or sip a cocktail in Good Godfrey's bar. Visit top London attractions within a mile radius of this central London hotel, including the London Eye and Trafalgar Square or enjoy a play or musical at the theater. Situated 2 miles from London's financial center, The Waldorf Hilton hotel has an Executive Lounge, a 24-hour business center and 7 meeting rooms for up to 400 with wireless internet access. All guest rooms have high-speed internet access. Upgrade to a Deluxe Room or choose an Executive Room for Executive Lounge access.
Overall 8.4 Excellent
Based on 4,117 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Okay
5.4
Pros: Location
Okay
5.0
Pros: Breakfast was very good as were the Staff
Okay
5.0
Pros: Didn't eat the breakfast, tea/coffee supplies only had 4 x small milks enough for one drink each, very mean.
Excellent
9.0
Pros: The convenience of being near the theatres and the breakfast, which was excellent and excellent value.
Mediocre
2.0
Good
6.3
Pros: Location for us was perfect and bed was comfortable
Excellent
10.0
Pros: We traveled in from Heathrow and the hotel was close to the underground stop. Easy walking distance to all major landmarks. Staff was friendly and helpful and the breakfast in the morning was awesome.
Excellent
10.0
Pros: Everything was just perfect. The staff - right from the moment one enters to the others whether in the restaurant or the other places - make you feel like royalty.
Good
6.7
Pros: Hotel staff very good and helpful, special mention to the Hotel Front door and reception teams. Hotel facilities however are poor for a 5 star hotel, Both restaurant and main bar lacked the numbers of staff serving, and the quality of the menu is very average for the high price you are charged.
Excellent
9.0
Pros: Staff was great and executive lounge high tea was nice.
Excellent
9.7
Pros: Excellent location just off the Strand. Friendly and helpful staff, and great breakfast included in my stay.
Excellent
9.6
Pros: That time warp effect which had a feel of a classic establishment
Details
Reviews
Overall 8.4 Excellent
Based on 4,117 reviews
Location
9.6
Service
8.1
Breakfast
6.9
Room
6.2
WiFi
4.7
Value
4.1
Location
9.8
Service
8.0
Breakfast
7.1
Room
6.1
Value
3.6
Location
9.9
Service
8.4
Breakfast
7.4
Room
5.4
Value
4.3
Pool
4.1
Location
9.5
Service
7.5
Food
6.1
Room
5.2
Location
9.7
Room
5.6
5.4 Okay
Pros: Location
Cons: Staff not overly friendly or polite
5.0 Okay
Pros: Breakfast was very good as were the Staff
Cons: Very rude guy who met you at the front of Hotel who refused to open taxi door or take our case to the steps as he said he was too busy ! Also despite advising housekeeping upon arrival that we had an allergy to feather bedding nothing had been changed by the evening and we were subject to the change taking place whilst we were in the room getting ready to go for Dinner ! A lot of sneezing took place ! We were discounted from our bill .
5.0 Okay
Pros: Didn't eat the breakfast, tea/coffee supplies only had 4 x small milks enough for one drink each, very mean.
Cons: We asked for a quiet room, we wanted a nap in the afternoon. Lots of building noise, opened the window and stared straight into the eyes of the workman drilling into our window!! However, we are early risers so had gone before the workmen started the next morning, still suffered from lack of sleep though.
9.0 Excellent
Pros: The convenience of being near the theatres and the breakfast, which was excellent and excellent value.
Cons: My partner had arranged for flowers in the room on arrival for my birthday. Reception staff spoiled this surprise and the flowers were not there. Neither was the promised bottle of champagne.
2.0 Mediocre
Pros:
Cons: The wait time for everything was exceedingly slow. A food order could take over 90 min for delivery.
The rooms were not sound proof you could here every person who walked by and what they were saying.
The staff were not trained for a hotel of that price.
The breakfast selection was mediocre and the same everyday for the 9 days I was there. The hotels decor is old and outdated. It was difficult to even have a bottle of water delivered.
The food was less and average.
6.3 Good
Pros: Location for us was perfect and bed was comfortable
Cons: Soulless room - booked a suite and had a old plastic white fridge in hallway!!! Asked 3 times to have it removed as was in way of bathroom Not enough toiletries etc provided / this room cost 485 pounds for 1 night !!!!!!!!! Used to stay here when owned by Rocco forte and was a very special hotel then - not anymore
10.0 Excellent
Pros: We traveled in from Heathrow and the hotel was close to the underground stop. Easy walking distance to all major landmarks. Staff was friendly and helpful and the breakfast in the morning was awesome.
Cons: the 110 outlet in our room had a plug broken into it making it unusable.
10.0 Excellent
Pros: Everything was just perfect. The staff - right from the moment one enters to the others whether in the restaurant or the other places - make you feel like royalty.
Cons:
6.7 Good
Pros: Hotel staff very good and helpful, special mention to the Hotel Front door and reception teams. Hotel facilities however are poor for a 5 star hotel, Both restaurant and main bar lacked the numbers of staff serving, and the quality of the menu is very average for the high price you are charged.
Cons: Booked a room with the club lounge facility included, found the lounge to be totally inadequate due to the sheer volume of hotel guest using the club lounge for Breakfast and during the day and in the early evening, not enough seats, breakfast food available in the mornings limited and the coffee machine totally useless. would have been quicker to use the main dining area for breakfast.
9.0 Excellent
Pros: Staff was great and executive lounge high tea was nice.
Cons:
9.7 Excellent
Pros: Excellent location just off the Strand. Friendly and helpful staff, and great breakfast included in my stay.
Cons: Rooms are a little small. Also not much of an open lounge area for waiting around or hanging out, but tight space is to be expected for the location.
9.6 Excellent
Pros: That time warp effect which had a feel of a classic establishment
Cons: Only minor, bed a little hard
Explore London's West End from the iconic Waldorf Hilton hotel in Theatreland, 5 minutes' walk from fantastic shopping in Covent Garden. Dine in style at the restaurant, de-stress at the gym or go for a dip in the indoor pool. Savor modern European cuisine in stylish surroundings at the Homage Grand Salon restaurant, enjoy afternoon tea in Homage Private Bar or sip a cocktail in Good Godfrey's bar. Visit top London attractions within a mile radius of this central London hotel, including the London Eye and Trafalgar Square or enjoy a play or musical at the theater. Situated 2 miles from London's financial center, The Waldorf Hilton hotel has an Executive Lounge, a 24-hour business center and 7 meeting rooms for up to 400 with wireless internet access. All guest rooms have high-speed internet access. Upgrade to a Deluxe Room or choose an Executive Room for Executive Lounge access.
A stay at Club Quarters Hotel, Trafalgar Square places you in the heart of London, steps from The Strand and Nelson's Column. Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Overall 8.4 Excellent
Based on 4,098 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
8.5
Pros: The location. Three building away from the underground. Walking distance to ChinaTown and SOHO. Also walking distance to London Eye and Parliament building. Had nearby restaurants, coffee shops and bars
Excellent
10.0
Pros: Really good area and easy to locate
Good
7.9
Pros: Great location, friendly staff, powerful shower, room was nothing fancy but clean.
Excellent
8.0
Pros: Large room, fresh air, large windows which could open. Good security measures.
Excellent
10.0
Pros: it was an amazing experience, the hotel is really good, super comfy and next to the underground, London Eye, Trafalgar Square, Picadilly Circus. I stayed in a very good room with a mini kitchen, and the hotel give us a welcome bottle of wine and some snac
Okay
5.0
Pros: The restaurant is great. Most of the staff was friendly.
Excellent
10.0
Pros: Hotel was great. Specifically, Christina at the Apron restaurant was wonderful. Courteous, polite, professional and sweet, she made my dining experience pleasant and delightful. I would hire her in a moment!
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Cons: $self.cons
Excellent
8.0
Pros: Location!
Excellent
8.0
Pros: This hotel was very well placed being right in the heart of London, so, close to Trafalger Square, Piccadily Circus, The Strand, Leicester Square and Charing Cross Station all within very easy walking distance which made travel a breeze, we wereable to use public transport easily and cheaply without having to resort to the underground, although this was right on our doorstep if preferred, but a big plus in my book, to be able to travel overground.
Excellent
10.0
Pros: Great location at t great price. Italian restaurant next door is fantastic.
Good
7.1
Pros: The hotel was situated in the same building as the event we were attending. All the staff we saw or met was friendly. Iron and ironing board in the wardrobe. Safe available to use.
Okay
5.8
Details
Reviews
Overall 8.4 Excellent
Based on 4,098 reviews
Location
9.8
Wellness
9.7
WiFi
8.9
Service
8.4
Room
6.3
Value
5.5
Vibe
5.4
Breakfast
3.9
Location
10.0
Service
9.1
Room
6.2
Value
5.2
Vibe
4.6
Breakfast
3.6
Location
9.5
Service
8.3
Room
6.2
Value
5.6
Vibe
4.1
Breakfast
3.9
Location
9.8
Service
7.9
Room
5.2
Location
9.8
Service
8.2
Amenities
6.5
Value
5.6
Room
5.0
Vibe
4.6
Comfort
4.4
8.5 Excellent
Pros: The location. Three building away from the underground. Walking distance to ChinaTown and SOHO. Also walking distance to London Eye and Parliament building. Had nearby restaurants, coffee shops and bars
Cons: Air conditioning not good enough for summer time. Shower somewhat small
10.0 Excellent
Pros: Really good area and easy to locate
Cons: Nothing
7.9 Good
Pros: Great location, friendly staff, powerful shower, room was nothing fancy but clean.
Cons: Only 2 thin pillows on bed had to ask for more twice before we got them but probably a genuine oversight. Also we weren't impressed with Boyd's restaurant - although it was beautiful to look at - the food was average
8.0 Excellent
Pros: Large room, fresh air, large windows which could open. Good security measures.
Cons: No bath, only shower. Needed more milk sachets in room.
10.0 Excellent
Pros: it was an amazing experience, the hotel is really good, super comfy and next to the underground, London Eye, Trafalgar Square, Picadilly Circus. I stayed in a very good room with a mini kitchen, and the hotel give us a welcome bottle of wine and some snac
Cons: NO NOTHING, EVERYTHING WAS PERFECT.
5.0 Okay
Pros: The restaurant is great. Most of the staff was friendly.
Cons: I choce this hotel as I had an excellent stay there before. This time when we checked in, we were given a room on floor C, that is below the street level, with a very small window. Furthermore, the corridor in front was packed with chairs so it was like a storage room. When we asked for a different room the lady in the reception was anything but pleasant and reluctantly gave us another room in the same category we had booked but on a different floor.
10.0 Excellent
Pros: Hotel was great. Specifically, Christina at the Apron restaurant was wonderful. Courteous, polite, professional and sweet, she made my dining experience pleasant and delightful. I would hire her in a moment!
8.0 Excellent
Pros: Location!
Cons:
8.0 Excellent
Pros: This hotel was very well placed being right in the heart of London, so, close to Trafalger Square, Piccadily Circus, The Strand, Leicester Square and Charing Cross Station all within very easy walking distance which made travel a breeze, we wereable to use public transport easily and cheaply without having to resort to the underground, although this was right on our doorstep if preferred, but a big plus in my book, to be able to travel overground.
Cons: Breakfast was available at the hotel, but rather expensive at £19 per person, especially, as we found, there were three alternative places to eat breakfast, within a 3 minute walk of the hotel. No toilets or seating in the lobby...unfortunate, although they did allow people to use the toilets on a different floor if they asked.
10.0 Excellent
Pros: Great location at t great price. Italian restaurant next door is fantastic.
Cons: Staff wasn’t very friendly. Not rude, just not friendly- like they didn’t want to be there or something.
7.1 Good
Pros: The hotel was situated in the same building as the event we were attending. All the staff we saw or met was friendly. Iron and ironing board in the wardrobe. Safe available to use.
Cons: For the price and for saying this is a 4* hotel, I was disappointed that we were only given 1 sachet of milk, enough for 1 tea/coffee each. We travelled from Derby to London and we wanted a cup of tea on our arrival but had to save it for our morning cuppa. Only 1 pillow each on the bed, no spare pillows in the wardrobe either. I used the 2 unused bath towels to prop up my pillow. No hairdryer in the room. No shower cap was provided in the bathroom. 1 hand towel for 2 people :-(
5.8 Okay
Pros:
Cons: The manners and attitude of the staff leave alot to be desired. The first gentlemen was abrupt rude and unwilling to actually share any information or carry on a converstation without giving the impression hed rather be anywhere but there. Mathew thankfully has better manners is much more professional.
A stay at Club Quarters Hotel, Trafalgar Square places you in the heart of London, steps from The Strand and Nelson's Column. Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
With a stay at Citadines Trafalgar Square London, you'll be centrally located in London, steps from The Strand and 3 minutes by foot from Nelson's Column. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Overall 8.4 Excellent
Based on 3,265 reviews
All reviews
- All reviews
Excellent
10.0
Pros: Size and location
Excellent
8.0
Pros: Felt like we were in the middle of the main London attractions that we wanted to see! Safe location. We really enjoyed our stay here
Okay
4.0
Pros: The location is perfect to see many sights and close to the underground.
Excellent
9.0
Pros: Excellent location close to trafalger square, lovely clean well equiped apartment. would stay here again.
Excellent
10.0
Pros: Prime location
Excellent
9.6
Pros: Location, facilities , 24 hour reception, all good.
Excellent
9.0
Pros: The fact that it was a studio apartment gave me the flexibility to self cater. And despite being very centrally located, the room was quiet and private.
Good
6.0
Pros: Great location.
Excellent
8.5
Pros: Location is excellent. Very clean with a kitchenette with microwave, stove, dishwasher, electric kettle. Very nice to be able to have breakfast and not have to change clothes. Very green with a toilet tank that is topped by a little sink where u wash your hands and it automatically fills the toilet tank; ingenious!!
Good
7.9
Pros: Location and staff!
Excellent
8.8
Pros: Great location and nice room
Good
7.0
Pros: The location.
Good
6.7
Pros: Great location (just off Trafalgar Sq. and 2 mins walk from the tube station); room is big by London's standard and the price; reasonable facilities
Good
6.3
Pros: We liked the location as we were visiting art galleries and also had a trip to the theatre. It is in a very convenient spot.
Okay
4.3
Pros: Location
Good
6.7
Pros: Great service . Very good secure parking
Excellent
8.0
Pros: It isso convenient and central for shopping and the theatre
Okay
4.8
Pros: generally efficient and good
Okay
5.6
Pros: It was in central London
Good
6.4
Pros: The location was perfect and many of the tourist sights were within walking distance so we saved quite a bit on travel and travel fares.On a weekend visit you do not spend much time in the hotel,but I would stay here again because of the location.
Good
6.0
Pros: Very close to metro and also easy to walk to atractions
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Cons: $self.cons
Good
6.4
Pros: Hotel is situated in the center of London, near Trufalgar Squere. Hotel visitors are provided with free high speed internet connection. There is no minibar in the room, but there is mini citchen. As for me I used it to make tea because a lot of restoraunts in 2-min walking distanse from the hotel are available. Hotel stuff is very friendly. Hotel visitors are required to pay in advance.
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Cons: $self.cons
Details
Reviews
Overall 8.4 Excellent
Based on 3,265 reviews
Cleanliness
8.2
Comfort
8.3
Location
9.7
Services
8.1
Staff
8.7
Value for money
7.7
10.0 Excellent
Pros: Size and location
Cons:
8.0 Excellent
Pros: Felt like we were in the middle of the main London attractions that we wanted to see! Safe location. We really enjoyed our stay here
Cons: Would be helpful if the hotel staff were a bit more helpful in the tourist items.
4.0 Okay
Pros: The location is perfect to see many sights and close to the underground.
Cons: There are NO American Outlets anywhere, and I understand that yes I am in the UK and they don't have the same voltage as in the States, but EVERY hotel I’ve ever stayed at in Europe has had at least ONE American Outlet. The outlets are no where near mirrors. So even if you packed an outlet converter, you wouldn't be able to see yourself do your hair. CFL lighting instead of LED, which take a long time to warm up and are not as bright. Instead of having One Strong WIFI Network, they had over a dozen WEAK Ones. You had to constantly re-connet to Wifi because the signal would go out. We spent majority of the time reconnecting between 3 different Citadines Wifis. The bathtub/shower is so high off the ground, you have to physically climb into it, and careful not to fall out. I almost fell out completely one, but thankfully my boyfriend caught me in time. Our in room fridge creaked and moaned all hours of the night, and soon became part of our nightly sleep, Given the Opportunity, I would NOT stay here again.
9.0 Excellent
Pros: Excellent location close to trafalger square, lovely clean well equiped apartment. would stay here again.
Cons:
10.0 Excellent
Pros: Prime location
Cons:
9.6 Excellent
Pros: Location, facilities , 24 hour reception, all good.
Cons: It was expensive
9.0 Excellent
Pros: The fact that it was a studio apartment gave me the flexibility to self cater. And despite being very centrally located, the room was quiet and private.
Cons: No.
6.0 Good
Pros: Great location.
Cons: Lots of dust around it was clear it had not been cleaned properly. Rooms stuffy felt like there was no air circulation even with the air con on. The windows don’t open enough to get enough air in.
8.5 Excellent
Pros: Location is excellent. Very clean with a kitchenette with microwave, stove, dishwasher, electric kettle. Very nice to be able to have breakfast and not have to change clothes. Very green with a toilet tank that is topped by a little sink where u wash your hands and it automatically fills the toilet tank; ingenious!!
Cons: Little staffs also a a bit dark in the rooms but that's because they use energy saver lights do OK with me.
7.9 Good
Pros: Location and staff!
Cons: Steep stairs were a hazard for kids and only 1 toilet in 2bed apartment!
8.8 Excellent
Pros: Great location and nice room
Cons:
7.0 Good
Pros: The location.
Cons: Check-in was slow. Room was hot (24 C) and unable to lower temperature despite ask of the front desk.
6.7 Good
Pros: Great location (just off Trafalgar Sq. and 2 mins walk from the tube station); room is big by London's standard and the price; reasonable facilities
Cons: The room smelled a bit when I first moved in, especially the kitchenette, either it got better later or I got used to it. Linens were not changed during my stay (3 nights), but you sort of expect that with a serviced apartment. I would be better if we were told how often they change though.
6.3 Good
Pros: We liked the location as we were visiting art galleries and also had a trip to the theatre. It is in a very convenient spot.
Cons: We found the room cold in the evening and could have done with another blanket or two, as the weather was very cold. The thermostat didn't appear to work. We woke up cold in the night.
4.3 Okay
Pros: Location
Cons: The room and hotel needed refurbishing and there were only old blankets on the bed.
6.7 Good
Pros: Great service . Very good secure parking
Cons:
8.0 Excellent
Pros: It isso convenient and central for shopping and the theatre
Cons: I thought the carpets in the corridors were threadbare
4.8 Okay
Pros: generally efficient and good
Cons: rooms not cleaned on regular basis. i was told it is once a week. at least the rooms can be cleaned more frequently even though linen need not be changed for a few days.
5.6 Okay
Pros: It was in central London
Cons: No complimentary tea/coffee making materials
6.4 Good
Pros: The location was perfect and many of the tourist sights were within walking distance so we saved quite a bit on travel and travel fares.On a weekend visit you do not spend much time in the hotel,but I would stay here again because of the location.
Cons: I would advise people to avoid the £9 cost of breakfast and just walk round the corner to a small cafe and pay half the price.
6.0 Good
Pros: Very close to metro and also easy to walk to atractions
6.4 Good
Pros: Hotel is situated in the center of London, near Trufalgar Squere. Hotel visitors are provided with free high speed internet connection. There is no minibar in the room, but there is mini citchen. As for me I used it to make tea because a lot of restoraunts in 2-min walking distanse from the hotel are available. Hotel stuff is very friendly. Hotel visitors are required to pay in advance.
With a stay at Citadines Trafalgar Square London, you'll be centrally located in London, steps from The Strand and 3 minutes by foot from Nelson's Column. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
A stay at The Grand at Trafalgar Square places you in the heart of London, steps from The Strand and Nelson's Column. Featured amenities include a business center, express check-in, and express check-out.
Overall 8.4 Excellent
Based on 3,067 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
9.2
Excellent
9.2
Pros: Location Staff behaviour
Excellent
10.0
Pros: We did not have breakfasts however, the location of the hotel is superb. Only 60 seconds from Trafalgar Square and all the amenities. The reception was excellent, lots of people arriving early and staff stored their luggage and gave tickets for recovery of same. I had a small issue with heating and problem was resolved immediately. House keeping staff very polite and room was kept immaculately. LOCATION is Great, only a short walk from Charing Cross underground to Northumberland avenue and the hotel. Will certainly stay at this hotel again.
Excellent
10.0
Pros: The whole experience was amazing. Room was very clean, well equipped, comfortable and a great size. The staff were very polite, professional and attentive.
Excellent
9.0
Pros: Excellent Location in central point for everything Very convenient with 24 hrs shop , food ....nearby Very convenient and thoughtful club floor lounge with free snacks , coffee, fruit ...also excellent free wine flow on specific days and distilled water anywhere Club lounge is pretty good set up with screen , printing machine for work , but vintage interior give a very warm and casual feeling , even I am not work still feel nice to hang over for some reading , coffee ...
Excellent
10.0
Pros: Great location. Treatment by staff was outstanding.
Excellent
8.0
Pros: The staff was very helpful and friendly. I liked the free bottled water by the ice machine in the hallway. Luggage storage at no charge was helpful too.
Excellent
8.0
Pros: Excellent Location
Excellent
10.0
Pros: We had a medical emergency, and staff members assisted kindly and professionally. They called emergency services and assisted getting wife clothed and into ambulance. Later they called to get update of her condition. BTW-- Loved their dessert doughnuts
Excellent
10.0
Pros: This was literally right in the center of everything I was easily able to walk to everything I wanted within the first day. Also the staff was amazing.
Excellent
8.0
Pros: The staff was amazing and the location was perfect.
Good
6.0
Pros: Location for theatre and culture
Details
Reviews
Overall 8.4 Excellent
Based on 3,067 reviews
Location
9.7
WiFi
8.5
Service
8.3
Room
6.3
Value
5.7
Bar
4.8
Breakfast
4.3
Location
9.8
Service
8.9
Room
6.5
Bar
4.8
Breakfast
4.4
Location
9.8
Service
8.1
Room
5.8
Value
5.1
Bar
4.7
Breakfast
4.2
Location
9.6
Service
8.2
Room
5.6
Value
5.6
Location
9.5
Service
8.4
Room
6.0
Comfort
6.0
9.2 Excellent
Pros:
Cons: Rooms a bit dated. Could do with a refurbish, but crackin location. Would definitely go back.
9.2 Excellent
Pros: Location Staff behaviour
Cons:
10.0 Excellent
Pros: We did not have breakfasts however, the location of the hotel is superb. Only 60 seconds from Trafalgar Square and all the amenities. The reception was excellent, lots of people arriving early and staff stored their luggage and gave tickets for recovery of same. I had a small issue with heating and problem was resolved immediately. House keeping staff very polite and room was kept immaculately. LOCATION is Great, only a short walk from Charing Cross underground to Northumberland avenue and the hotel. Will certainly stay at this hotel again.
Cons: Nothing, everything was good.
10.0 Excellent
Pros: The whole experience was amazing. Room was very clean, well equipped, comfortable and a great size. The staff were very polite, professional and attentive.
Cons: Nothing.
9.0 Excellent
Pros: Excellent Location in central point for everything Very convenient with 24 hrs shop , food ....nearby Very convenient and thoughtful club floor lounge with free snacks , coffee, fruit ...also excellent free wine flow on specific days and distilled water anywhere Club lounge is pretty good set up with screen , printing machine for work , but vintage interior give a very warm and casual feeling , even I am not work still feel nice to hang over for some reading , coffee ...
Cons: Shower area is too primitive , clean but old , the shower and some containers broken ... that might be a trade off with all the good points but if can renovate a bit on the shower area May be more value for price and the star ranking
10.0 Excellent
Pros: Great location. Treatment by staff was outstanding.
Cons:
8.0 Excellent
Pros: The staff was very helpful and friendly. I liked the free bottled water by the ice machine in the hallway. Luggage storage at no charge was helpful too.
Cons: We booked 2 rooms with queen beds, plus a double pull-out couch...plenty of beds for a family of 5. When we checked in, we were given two rooms with queen beds only. The staff worked to fix the issue, but I still don't think that we got what we paid for.
8.0 Excellent
Pros: Excellent Location
Cons: Room wasn't ready when arrived after 3pm.
10.0 Excellent
Pros: We had a medical emergency, and staff members assisted kindly and professionally. They called emergency services and assisted getting wife clothed and into ambulance. Later they called to get update of her condition. BTW-- Loved their dessert doughnuts
Cons: No. I would definately stay there again. They also called several times to summon us a cab.
10.0 Excellent
Pros: This was literally right in the center of everything I was easily able to walk to everything I wanted within the first day. Also the staff was amazing.
Cons: That I didn’t stay long enough. The bed was so comfortable I knocked out, so nothing really wrong.
8.0 Excellent
Pros: The staff was amazing and the location was perfect.
Cons: The tv program options were awful and our bathtub was dirty.
6.0 Good
Pros: Location for theatre and culture
Cons: Having a 12.5% service charge added to a drink I bought at the bar (went to the bar to buy it so no added service beyond normal bar duties).
Public hotel areas well equipped but very dusty in harder to reach areas.
Room had all amenities but nothing special.
A stay at The Grand at Trafalgar Square places you in the heart of London, steps from The Strand and Nelson's Column. Featured amenities include a business center, express check-in, and express check-out.
Strand Palace is surrounded by the best London has to offer. Set in the heart of London, the hotel is mere moments from Covent Garden, Trafalgar Square and the Thames, making it the perfect location for discovering cultural icons and for those travelling on business. The hotel is home to 785 bedrooms and offers a concierge service and gym for guest use.
The hotel has recently launched its brand new in house restaurant and bar. Haxells Restaurant & Bar is the perfect place to enjoy great food, cocktails and more in the heart of London. Guests can enjoy British inspired cuisine with modern art deco décor throughout the restaurant, bar, afternoon tearoom and private dining room.
With so much to do right on the hotel’s doorstep and excellent transport connections to whisk you across the city or further afield, a stay at the Strand Palace puts you at the centre of the action. With that in mind, all rooms are fully furnished to ensure your downtime is as comfortable as possible.
For more than 110 years, Strand Palace has looked to put guests first, to provide a superb experience and great value. The hotel is currently undertaking an extensive guestroom refurbishment – with minimal disturbance to guests – and are excited to have launched new art deco inspired rooms, kitted out with air-conditioning, White Company toiletries and complimentary high speed Wi-Fi.
Overall 8.0 Excellent
Based on 15,371 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
8.3
Pros: Excellent location, clean facility
Mediocre
2.0
Good
6.0
Pros: Still haven’t finished rebuilding. Rooms are small, but that is to be expected. Very noisy new airconditioning system, mediocre bedding
Good
6.0
Pros: Extremely small room, the breakfast was great, the rooms were clean, the neighborhood was too busy, a lot of bums and homelessness
Excellent
9.0
Excellent
10.0
Pros: Location was excellent!
Good
6.0
Pros: The location was great for tourists. Right in the heart of Covent Gardens. Lots of energy and buzz about. Staff was friendly.
Okay
5.0
Good
7.0
Pros: Breakfast was fine - location was excellent
Excellent
9.0
Pros: Staff were great room was spotless check in staff very pleasant also check out staff would recommend to others
Excellent
10.0
Pros: Location was ace, perfect for a central London stay to soak up the ambience of Covent Garden and Theatre Land. Hotel bar / gin bar / lounge area was stunning, and we enjoyed a night cap in the gin bar. The shower in our room was AMAZING. We usually make do with a premier inn or something, but this time we felt like treating ourselves and it was a great experience. Would certainly stay again.
Excellent
10.0
Pros: Everything it’s a gem of a hotel in the very heart of London’s west end
Details
Reviews
Overall 8.0 Excellent
Based on 15,371 reviews
Location
9.8
Service
8.1
WiFi
7.3
Breakfast
6.8
Room
5.4
Value
5.3
Comfort
3.4
Location
9.7
Cleanliness
8.5
Service
8.0
Breakfast
6.2
Room
5.6
Value
4.3
Comfort
3.5
Location
9.8
Service
8.4
Breakfast
8.0
Room
5.8
WiFi
5.4
Comfort
4.0
Location
9.7
Service
7.9
Breakfast
7.2
Room
6.3
WiFi
5.5
Value
4.6
Comfort
3.9
Location
9.9
Service
8.2
Breakfast
7.4
Value
5.2
Room
4.8
Comfort
2.2
8.3 Excellent
Pros: Excellent location, clean facility
Cons: Poor breakfast
2.0 Mediocre
Pros:
Cons: My treatment, for complaints abut the drilling heard in my room
6.0 Good
Pros: Still haven’t finished rebuilding. Rooms are small, but that is to be expected. Very noisy new airconditioning system, mediocre bedding
Cons:
6.0 Good
Pros: Extremely small room, the breakfast was great, the rooms were clean, the neighborhood was too busy, a lot of bums and homelessness
Cons: Hotel overall was okay
9.0 Excellent
Pros:
Cons: You could hear everything the people in the next room did
10.0 Excellent
Pros: Location was excellent!
Cons: Rooms a little small for the price.
6.0 Good
Pros: The location was great for tourists. Right in the heart of Covent Gardens. Lots of energy and buzz about. Staff was friendly.
Cons: The room was so small I nearly knocked the tv off the wall when walking from the bed to the bathroom. There wasn't a dresser to put my clothes in, and if I were to use the folding stand to place my suitcase I literally would not have been able to move around. Airconditioning was adequate for my room, but the hallways were hot, and the lobby was uncomfortably warm. Carpets were dark and dingy. I had tech problems with the wifi, something others were having as well, but there wasn't anyone at the hotel who could adequately solve the problem.
A four-star hotel?
5.0 Okay
Pros:
Cons: Did not have air in the rooms and saw not told this the tub was so high could not take a shower
7.0 Good
Pros: Breakfast was fine - location was excellent
Cons: Everything was fine - exactly what was expected from a London hotel
9.0 Excellent
Pros: Staff were great room was spotless check in staff very pleasant also check out staff would recommend to others
Cons:
10.0 Excellent
Pros: Location was ace, perfect for a central London stay to soak up the ambience of Covent Garden and Theatre Land. Hotel bar / gin bar / lounge area was stunning, and we enjoyed a night cap in the gin bar. The shower in our room was AMAZING. We usually make do with a premier inn or something, but this time we felt like treating ourselves and it was a great experience. Would certainly stay again.
Cons: We liked everything, it was a beautiful hotel. The room was quite expensive for just one night it was £290 excluding breakfast (we had breakfast out!) Nice to stay at if you feel like treating yourself, or if you're constantly minted and money doesn't matter.
10.0 Excellent
Pros: Everything it’s a gem of a hotel in the very heart of London’s west end
Cons:
Strand Palace is surrounded by the best London has to offer. Set in the heart of London, the hotel is mere moments from Covent Garden, Trafalgar Square and the Thames, making it the perfect location for discovering cultural icons and for those travelling on business. The hotel is home to 785 bedrooms and offers a concierge service and gym for guest use.
The hotel has recently launched its brand new in house restaurant and bar. Haxells Restaurant & Bar is the perfect place to enjoy great food, cocktails and more in the heart of London. Guests can enjoy British inspired cuisine with modern art deco décor throughout the restaurant, bar, afternoon tearoom and private dining room.
With so much to do right on the hotel’s doorstep and excellent transport connections to whisk you across the city or further afield, a stay at the Strand Palace puts you at the centre of the action. With that in mind, all rooms are fully furnished to ensure your downtime is as comfortable as possible.
For more than 110 years, Strand Palace has looked to put guests first, to provide a superb experience and great value. The hotel is currently undertaking an extensive guestroom refurbishment – with minimal disturbance to guests – and are excited to have launched new art deco inspired rooms, kitted out with air-conditioning, White Company toiletries and complimentary high speed Wi-Fi.
Located in London (London City Centre), Point A Hotel - Westminster, London is within a 10-minute walk of Imperial War Museum and Sea Life London Aquarium. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
Overall 8.0 Excellent
Based on 2,908 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
8.0
Pros: Good for a short stay, location was very good. Waterloo Station was just 5min walk, South Bank just a few minutes more.
Okay
5.1
Pros: Staff was very, very friendly and gave details on how to work the lights inside the room, which I was sure to be confused about (because you need to insert your key card to use the lights). They also gave me an extra towel when they saw that two of us were checking in. I appreciate how observant they were.
Mediocre
3.0
Poor
1.0
Pros: Nothing at all !!
Excellent
9.2
Pros: Near underground and center!
Okay
5.0
Pros: Staff, location and service. Very helpful and polite staff. Location is central, walking distance to London Eye and Asian food. Good service and helpful GM Greta. Due to her I'd visit this place anytime.
Poor
1.0
Pros: only the position. For the rest was very poor and different from the pictures i saw on booking.
Good
7.1
Pros: Location Staff helpful
Excellent
8.8
Pros: The location is perfect, right across the street from a Tube station, and within 4min walking distance from London Eye and Westminster Bridge. Great WiFi connection. Great light system, shower water pressure and bathroom utilities. The TV has some Smart TV capabilities.
Mediocre
3.1
Pros: There is no windows. Its claustrophob.
Good
6.3
Excellent
10.0
Pros: Location, wifi and cool design
Details
Reviews
Overall 8.0 Excellent
Based on 2,908 reviews
Location
9.7
WiFi
9.6
Vibe
9.2
Service
9.0
Cleanliness
8.6
Amenities
6.5
Room
5.4
Comfort
2.5
Breakfast
2.2
Location
9.8
Vibe
8.9
Service
8.8
Cleanliness
8.5
Amenities
6.3
Room
4.3
Comfort
1.8
Breakfast
1.7
Location
9.7
Vibe
9.1
Service
8.9
Cleanliness
8.6
Amenities
6.5
Room
4.6
Comfort
2.8
Breakfast
1.9
Location
9.6
Vibe
9.1
Cleanliness
8.6
Service
8.2
Room
5.1
Comfort
2.6
Location
9.7
Service
8.5
Cleanliness
8.1
Room
5.2
Comfort
2.7
8.0 Excellent
Pros: Good for a short stay, location was very good. Waterloo Station was just 5min walk, South Bank just a few minutes more.
Cons: Only thing the rooms could have been bigger.
5.1 Okay
Pros: Staff was very, very friendly and gave details on how to work the lights inside the room, which I was sure to be confused about (because you need to insert your key card to use the lights). They also gave me an extra towel when they saw that two of us were checking in. I appreciate how observant they were.
Cons: Not only was there no shampoo in the bathroom, but the previous guest's used shower gel was still inside the room, with what looked like dried blood or possibly lipstick smeared on the outside. It looks like the staff didn't clean the room thoroughly which made me paranoid the whole time. The room was insanely small. The outer wall of the pseudo-bathroom came right up to the bed.
3.0 Mediocre
Pros:
Cons: The room size. Its tiny rooms. Not worth for what we paid.
1.0 Poor
Pros: Nothing at all !!
Cons: Staff are really rude , room are very small & bad beds ! They DO NOT clean the room daily only once within 5 nights and the floor was not cleaned at all ! Bathroom is very very small !! & not clean from the first day we arrived , they always missed to give us enough towels and one day they had red & black spots .
9.2 Excellent
Pros: Near underground and center!
Cons: Rooms are small!
5.0 Okay
Pros: Staff, location and service. Very helpful and polite staff. Location is central, walking distance to London Eye and Asian food. Good service and helpful GM Greta. Due to her I'd visit this place anytime.
Cons: Sirens very often
1.0 Poor
Pros: only the position. For the rest was very poor and different from the pictures i saw on booking.
Cons: VERY SMALL room. Very expensive for that i receive. When i arrive I was told the room would not be cleaned during my 3 night stay.
7.1 Good
Pros: Location Staff helpful
Cons: Complimentary tea and coffee would be nice
8.8 Excellent
Pros: The location is perfect, right across the street from a Tube station, and within 4min walking distance from London Eye and Westminster Bridge. Great WiFi connection. Great light system, shower water pressure and bathroom utilities. The TV has some Smart TV capabilities.
Cons: We chose a room with no window. The room and bathroom are a little cramped, just enough to fit two people. The air conditioning/vent is loud enough to bother you in your sleep (no way to turn it off).
3.1 Mediocre
Pros: There is no windows. Its claustrophob.
Cons:
6.3 Good
Pros:
Cons: The room was so so much smaller than advertised on the website! There was barely enough room to stand with my suitcase whereas the room advertised on the website is really spacious.
10.0 Excellent
Pros: Location, wifi and cool design
Cons: More cleaning in the rooms
Located in London (London City Centre), Point A Hotel - Westminster, London is within a 10-minute walk of Imperial War Museum and Sea Life London Aquarium. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
With a stay at St Giles London - A St Giles Hotel in London (London City Centre), you'll be steps from Oxford Street and 5 minutes by foot from The British Museum. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
Overall 7.7 Good
Based on 23,063 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Good
6.0
Excellent
8.8
Pros: Location is just perfect for everything Everyone was so friendly , especially the concierge they were just lovely with my little girl , Nothing was too much trouble , even allowed me a early check in , just a perfect stay x
Good
7.1
Pros: The staff in reception were very welcoming indeed and the hotel location is excellent.
Okay
4.2
Pros: Nothing exceptional.
Mediocre
3.0
Pros: Location
Good
7.9
Pros: Location, bed comfortable
Okay
5.4
Pros: The location is great
Excellent
9.0
Pros: highly efficient, staff are attentive in check-in desk ; key drop-off / pick-up ; luggage storage ; breakfast seating
Poor
1.0
Pros: Nothing
Excellent
8.0
Pros: Location excellent breakfast yummy and good choice the gentleman on the door didn't get his name was really lovely and helpfull with a great smile will use again.
Excellent
8.0
Pros: Location is great, staff very helpful, 2 out of 3 restaurants good.
Okay
4.0
Pros: Not much other than it was clean and close to the Eurostar. Essentially you paid for the location.
Details
Reviews
Overall 7.7 Good
Based on 23,063 reviews
Location
9.8
Service
8.2
Breakfast
6.7
WiFi
5.7
Room
4.2
Comfort
2.6
Location
9.8
Service
7.8
Wellness
7.6
Breakfast
7.4
WiFi
3.8
Room
3.7
Comfort
2.3
Location
9.8
Service
8.0
Breakfast
7.1
Pool
5.0
WiFi
4.5
Room
4.5
Vibe
3.4
Comfort
2.6
Amenities
2.0
Location
9.7
Service
8.3
Breakfast
7.2
Room
4.2
WiFi
4.0
Vibe
3.4
Comfort
2.2
Location
9.9
Service
7.6
Wellness
7.3
Breakfast
5.9
WiFi
3.9
Vibe
3.4
Room
3.3
Comfort
2.0
6.0 Good
Pros:
Cons: Location is awesome less than one minute from Oxford st about five minutes walk to soho and Carnaby st and about 15 to 20 minutes walk to the London eye and the tower bridge
Breakfast is very good
Rooms are unlike in the pictures
The hotel needs a lot of updates
8.8 Excellent
Pros: Location is just perfect for everything Everyone was so friendly , especially the concierge they were just lovely with my little girl , Nothing was too much trouble , even allowed me a early check in , just a perfect stay x
Cons:
7.1 Good
Pros: The staff in reception were very welcoming indeed and the hotel location is excellent.
Cons: I stayed in a classic 'double' but two people in that room would be a push. At best it is a single with a double bed for single occupancy only. It would be better if they took the dbl bed out, put in a large single and opened the bathroom out so that one person could actually move around in it. And change lighting in the bathroom too - appalling and impossible if you want to use the mirror in the bathroom to put on make-up. Disappointing comfort-wise too... the bed was solid!
4.2 Okay
Pros: Nothing exceptional.
Cons: Very poor night's sleep. Noisy guests in the corridors in the early hours. Noise from the lifts. Noise from banging pipework. Noise from outside. Won't stay here again for these reasons.
3.0 Mediocre
Pros: Location
Cons: Its was dirty
7.9 Good
Pros: Location, bed comfortable
Cons: Poor lift service, lengthy queue for breakfast
5.4 Okay
Pros: The location is great
Cons: The room was very small a classic double room was not really a double room Room for one but a struggle for 2.
9.0 Excellent
Pros: highly efficient, staff are attentive in check-in desk ; key drop-off / pick-up ; luggage storage ; breakfast seating
Cons: the water bottle stuck in vending machine ; i visited 4 different floors, in order to find vending machine has no water bottle stucked.
1.0 Poor
Pros: Nothing
Cons: There were bed bugs, the toilet did not flush sometimes and when I called for assistance, no one came to help me. The room was so small. The bathroom was so small I could barely close the door, blinds were broke cleaning people left window open.
8.0 Excellent
Pros: Location excellent breakfast yummy and good choice the gentleman on the door didn't get his name was really lovely and helpfull with a great smile will use again.
Cons:
8.0 Excellent
Pros: Location is great, staff very helpful, 2 out of 3 restaurants good.
Cons: