Good to know
|Distance to city centre||11.4 km|
|Nearest airport||London City|
|Distance to airport||0.8 km|
|"The welcome cookies were amazing."||(in 106 reviews)|
|"With very attentive friendly staff."||(in 401 reviews)|
|"Very close to London City airport!"||(in 58 reviews)|
|"No water in the room."||(in 28 reviews)|
Time of year
Show reviews that mention
|bar area||in 81 reviews|
|cable car||in 17 reviews|
|central london||in 73 reviews|
|city airport||in 101 reviews|
|comfy bed||in 252 reviews|
|dlr station||in 21 reviews|
|food was great||in 103 reviews|
|free parking||in 153 reviews|
|good breakfast||in 270 reviews|
|great location||in 221 reviews|
|nice hotel||in 211 reviews|
|nice touch||in 61 reviews|
|nice view||in 134 reviews|
|room was clean||in 452 reviews|
|staff were very friendly||in 582 reviews|
|warm cookie||in 132 reviews|
|water in the room||in 72 reviews|
Proximity to city airport
Staff gave me a little birthday surprise by decorating my room and giving me lovely pastries! They went above and beyond to make the whole checkin in process as swift and as comfortable as possible. Even received a cute bag of posh corn with my room service! Hats off to the staff at this hotel, I’ll definitely be back.
Not having a fridge sucks but wasn’t a deal breaker
Liked the value for the stay.
The reception was annoying. They could not find my luggage. Also was very rude when checking in. I asked for adjoining rooms beforehand and spoke to the hotel. The reception was like if you told us ahead of time then we can do it. But I did and she was very rude about it.
They are under new management and not as nice and effective as the old management team. Bottle of water placed in room costs 3 pounds each if you are not a good customer when before you would get it for free not a very please try welcome.
It was near the emirates cable where my best friend, my god daughter and I get the chance to explore the O2 arena.
The hotel is a bit far from the city proper of London.
The DoubleTree by Hilton London ExCel hotel is situated on a dramatic waterfront on the banks of the historic Royal Victoria Dock London. A warm welcome to the bustling East London awaits. Enjoy the convenience and our proximity to London City Airport, with an enviable closeness to the ExCel London and ICC London. Be in your hotel bedroom within minutes of landing into the heart of the docks, and relaxing in our lounge bar within minutes of closing your meeting. If you're looking to enjoy the tourist sites of London, the hotel's superb transport links are just 20-25 minutes from the Docklands Light Railway, Stratford, The City, London Bridge, Tower of London and Central London. For music lovers, stroll along the dock and fly the Emirates Airline to The O2, taking in the sights of a stunning Canary Wharf backdrop along the way. Midweek take advantage of the hotel shuttle bus service with a complimentary commute each morning and evening to and from Canary Wharf. For sports fans the Queen Elizabeth Park is easily accessible. Even Wimbledon and Wembley are easy commutes away. Relax in a spacious guest room with modern decor, complimentary WiFi, HDTV and climate control. Upgrade your room for that little touch of luxury, including deluxe rooms with floor-to-ceiling views and many with balconies and water views. Our stunning suites on the highest floors of the hotel offer uncompromised views of the Royal Docks, London City Airport and Canary Wharf, all with separate lounge, luxury decor and walk-in rain shower rooms. We've got space for all the family with interconnecting rooms. Stay committed to your workout in the 24-hour Fitness Centre. Our sustainable restaurant, The Salt Port Restaurant & Delicatessen, embraces the history of the royal docks, offering a delicious all-day dining menu. Our lounge bar Bidder & Co features casual all-day dining, offering signature cocktails. Enjoy afternoon tea, lunch, brunch or an evening meal complimented by local craft beers, spirits and wines.
based on 5,268 reviews
Things to know
- Clean rooms
- Friendly service
- Great view
Policies vary by room type and provider.
Reviews about DoubleTree by Hilton London Excel
Most popular landmarks
- Tower Bridge 7.9 km
- Tower of London 7.9 km
- Tate Modern 9.6 km
- Southbank Centre 10.8 km
- Somerset House 10.8 km
- London Eye 10.9 km
|London City||0.8 km|
|London Heathrow||34.5 km|
|North Woolwich, Greater London||1.9 km|
|Woolwich Dockyard, Greater London||2.3 km|