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Value for money
Distance to city centre
Distance to airport
|"Excellend service and perfect location."||(in 136 reviews)|
|"Very clean and friendly staff."||(in 309 reviews)|
|"Buffett breakfast very good"||(in 175 reviews)|
|"The water in room was expensive"||(in 31 reviews)|
|"Only 50 car parking spaces."||(in 36 reviews)|
|"Hotel was clean and tidy."||(in 63 reviews)|
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Proximity to London City Airport
Staff were very bland didn’t show much of a personality, very slow with attending to guests at check in. Room was meant to be soundproof but heard every noise from the corridor, could hear the traffic, planes and trains aswell
The location is very good, the hotel provides value for money. The bed was very comfortable, room temperature was good, toilet facility was clean. The customer service was very good and overall it was an enjoyable stay.
They were charging £8 per movie, that's extortionate.
Very clean, quiet room and great location if your flying from City Airport, equally good for plane spotters too. The 02 Arena is also fairly close too. Parking was used and equally safe and free. Good staff too. This booking was during the CoronaVirus lockdown period so the bar and restaurant were not open for use, drinks were able to be bought to your room though (no cocktails).
The booking i made suggested a sofa would also be on the booking, this was not the case with the room given nonetheless not the end of the world. Expensive room service items and in room water was overpriced. The bathtub was very small, like weirdly small...or maybe im just use to big tubs?! The bed was also really creaky.
Cleanliness of the property and location.
Staff could try harder to turn an ok stay in to something special.
The DoubleTree by Hilton London ExCel hotel is situated on a dramatic waterfront on the banks of the historic Royal Victoria Dock London. A warm welcome to the bustling East London awaits. Enjoy the convenience and our proximity to London City Airport, with an enviable closeness to the ExCel London and ICC London. Be in your hotel bedroom within minutes of landing into the heart of the docks, and relaxing in our lounge bar within minutes of closing your meeting. If you're looking to enjoy the tourist sites of London, the hotel's superb transport links are just 20-25 minutes from the Docklands Light Railway, Stratford, The City, London Bridge, Tower of London and Central London. For music lovers, stroll along the dock and fly the Emirates Airline to The O2, taking in the sights of a stunning Canary Wharf backdrop along the way. Midweek take advantage of the hotel shuttle bus service with a complimentary commute each morning and evening to and from Canary Wharf. For sports fans the Queen Elizabeth Park is easily accessible. Even Wimbledon and Wembley are easy commutes away. Relax in a spacious guest room with modern decor, complimentary WiFi, HDTV and climate control. Upgrade your room for that little touch of luxury, including deluxe rooms with floor-to-ceiling views and many with balconies and water views. Our stunning suites on the highest floors of the hotel offer uncompromised views of the Royal Docks, London City Airport and Canary Wharf, all with separate lounge, luxury decor and walk-in rain shower rooms. We've got space for all the family with interconnecting rooms. Stay committed to your workout in the 24-hour Fitness Centre. Our sustainable restaurant, The Salt Port Restaurant & Delicatessen, embraces the history of the royal docks, offering a delicious all-day dining menu. Our lounge bar Bidder & Co features casual all-day dining, offering signature cocktails. Enjoy afternoon tea, lunch, brunch or an evening meal complimented by local craft beers, spirits and wines.
based on 3,061 reviews
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Reviews about DoubleTree by Hilton London Excel
Most popular landmarks
- Tower Bridge 7.9 km
- Tower of London 7.9 km
- Tate Modern 9.6 km
- Southbank Centre 10.8 km
- Somerset House 10.8 km
- London Eye 10.9 km