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New Zealand to London flight information

Flights arrive in London
Flights depart from New Zealand
Flight price $1394
Airlines China Eastern, Malaysia Airlines, Tianjin Airlines, China Airlines, Etihad Airways, Cathay Pacific, Qatar Airways, Emirates, SWISS, Lufthansa, Singapore Airlines, KLM

Top tips for finding cheap flights to London

Looking for cheap airfare to London? 25% of our users found return tickets to London for the following prices or less: From Auckland Intl $1535, from Christchurch $1604, from Wellington $1822
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High season is considered to be January, February and December. The cheapest month to fly to London is October.
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FAQs - Booking London flights

What is the cheapest flight to London?

The cheapest airline ticket to London from New Zealand in the last 72 hours was $1394 return on the route Auckland to London. The most popular route is Auckland to London and the cheapest ticket found on this route in the last 72 hours was $1865 return.

Which London airport is closest to central London?

London is served by 5 major airports. London City Airport (13 kilometres) is the closest to the centre of London, Heathrow is 23 kilometres from the centre, Gatwick is 40 kilometres from the centre, Luton Airport is 43 kilometres from the centre and Stansted is 49 kilometres away from the centre. View on map.

Book Cheap London Plane Tickets

(Return)
Airports
Origin
Christchurch
$2124
only
$2124
Auckland
$1394
only
$1394
Wellington
$1628
only
$1628
Destination
London
$1394
only
$1394
$1868
only
$1868
$1535
only
$1535
$1718
only
$1718
Sun, 18 Nov
AKL
Auckland Intl
LHR
London Heathrow
32h 45m
Thu, 22 Nov
LHR
London Heathrow
AKL
Auckland Intl
30h 25m
$1394
Trip: 5 days
6.4GoodShow reviews
Overall 6.4 Good
Based on 5,439 reviews
Overall
6.5
Boarding
6.6
Comfort
6.5
Crew
6.9
Entertainment
6.2
Food
6.0
ICN
PVG
Good 6.6

Put a water bottle in my seat for when a wake up.

They got confused with my middle name and I had some trouble checking in.

PVG
SGN
Mediocre 3.6

Love the A321 aircraft

Food and no IFE on board for a 4 hour flight

KIX
PVG
Excellent 10.0

All was fine

PVG
HKG
Good 6.3

Seats comfortable on an older A321, but they are the bucket style seats so you’re naturally a little more reclined. Good crew, very friendly.

Remote gate on this flight meant boarding was a little chaotic

PVG
YVR
Excellent 8.0

Same as above

Same as above

Wed, 6 Feb
AKL
Auckland Intl
LHR
London Heathrow
28h 45m
Fri, 29 Mar
LHR
London Heathrow
AKL
Auckland Intl
39h 15m
$1450
Trip: 51 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 1,167 reviews
Overall
7.2
Boarding
7.2
Comfort
7.1
Crew
7.5
Entertainment
6.9
Food
6.6
LGK
KUL
Good 6.3

No onboard entertainment

SIN
KUL
OK 5.3

Nothing special

At least, they let me know the first delay but no further information was given to the 2nd delay. Also, neither the ground not on board staff seemed to be interested in Passagiers. Was a short flight interrupted by diverse visual ads and PRs..

KUL
LHR
Good 7.3

New plane and spacious.

No choice in meal for breakfast. Only one type available. Ran out of red wine. White wine wasn’t chilled. Poor service, no water was offered on a long flight. Have to ask it.

CGK
KUL
OK 5.3

Hard landing which gave passangers a shock.

CGK
KUL
Good 6.0

Pleasant steward

Delayed and waste time at Jakarta airport

Mon, 21 Jan
AKL
Auckland Intl
LHR
London Heathrow
34h 15m
Sat, 26 Jan
LHR
London Heathrow
AKL
Auckland Intl
32h 40m
$1451
Trip: 6 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 11 reviews
Boarding
6.7
Comfort
6.4
Crew
6.7
Entertainment
6.0
Food
6.2
MEL
CKG
Excellent 9.3

Food and Crew

Limited IFE and complications with hotel meant to be provided due to long layover.

LGW
CKG
Good 7.6

Great films

.no veg option unless prebooked

HET
XIY
Excellent 9.6

great service and attitude by the staff, on time flights, and the food was fine

The plane was a little old and there were no entertainment options

CKG
MEL
OK 5.3

Entertainment system was good - toilets relatively clean

Main complaints are with other Rude passengers, kicking seats, failing to return seats upright during meal times. Cramped space and no offer to move to available seats. Food was poor quality on this flight. Such a difference from our flight on same airline to China

Fri, 25 Jan
AKL
Auckland Intl
LGW
London Gatwick
31h 45m
Fri, 15 Feb
LGW
London Gatwick
AKL
Auckland Intl
33h 00m
$1535
Trip: 22 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 3,033 reviews
Overall
8.0
Boarding
8.0
Comfort
7.8
Crew
8.3
Entertainment
8.0
Food
7.6
TPE
SFO
Good 7.6

They used a more modern plane for the longer haul part of our two flights home from Bali and appreciated the slightly bigger seats for the longer flight. Good inflight entertainment options.

Terrible food.

HKG
TPE
Good 7.3

The flight was fine. Everything went smoothly.

I was not allowed to recline my seat because the person behind me did not want me to recline.

TPE
LAX
Excellent 9.0

Since I had no check-in luggage on my way to Manila from Los Angeles, my medicine bag was packed in my carry-on with wheels. When, in Manila, I was forced to check-in that piece of luggage, I forgot to move my medication into my backpack which I carried with me on board. In Taipei, I asked the ground crew to retrieve my medication from my check-in carry-on. The team worked diligently and made sure that my medication was handed to me as I was one boarding the plane with the last few. I was delighted by the level of service and the fact that I was able to take my medication before the flight took off. What a difference in attitude between the Manila and Taipei ground crews. Thank you Taipei ground crew!

DPS
TPE
Good 7.3

Impressed with the quick boarding time. Flight delayed 45 min but still made connecting flight. Good inflight entertainment options

Bad food

SFO
TPE
OK 5.3

The movies and food

I was seated at the exit seats next to the wall. I feel the seat was more small there. My body hurt so much.

Wed, 27 Feb
WLG
Wellington
LHR
London Heathrow
43h 00m
Wed, 20 Mar
LHR
London Heathrow
WLG
Wellington
38h 50m
$1628
Trip: 21 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 5,805 reviews
Overall
7.4
Boarding
7.5
Comfort
7.3
Crew
7.7
Entertainment
7.5
Food
7.0
ORD
AUH
Excellent 8.3

Very well organized and efficient. Very friendly staff. Great service.

I paid for internet which constantly disconnected. Waste of money.

IST
AUH
Mediocre 2.0

Disasterous! The flight departed 3 hours late because of some mechanical problem. So missed connections in Abu Dhabi, although Ethihad could have held a later connection to BKK for just about 20 minutes for us to board. The huge hassle getting lodging from the airline to take an onward flight the next day. Your staff would not accommodate us at the airport hotel so we could avoid the need to obtain a visa, which takes a minimum of 3 hours wait. We finally gave up on the visa and decided to just stay up overnight at the airport. That caused one kind Ethihad staff to finally make issues us an authorization for the hotel at the airport. We would never fly your airline again.

BOM
AUH
Good 6.0

Etihad aircrafts Etihad crew

Indian chech in employee

FCO
AUH
OK 5.6

Seat upgrade in response to complaint

Etihad website did not allow check in and seat allocation until arrival at the airport. This meant that, despite having booked months before and making numerous attempts to complete web check in, my wife and I would have been placed in the centre two seats of a block of 4 seats. The check in process makes Ryanair look excellent!

AUH
MEL
OK 4.3

Not much - perhaps that we had booked the last row and only had two seats together

The seats were minuscule...the depth was narrower than when Id previously used different airlines. The space between rows was also compromised. I think that the Dreamliner is even more streamlined with less space so they can put more passengers on! The toilet kept flushing when seated on it! The food was repetitive - ordered Asian Veg and got almost the same food for 3 meals. The dessert was exactly the same 1 piece of melon and 2 cubes pineapple. The male crew member did not want to be there. He grunted at the passengers. He was annoyed and when clearing food trays dropped it and aI wore custard all over me and the armrest of my seat. Fortunately I had a blanket covering me so it all landed on that. He was more upset that it also splattered him.

Sun, 18 Nov
AKL
Auckland Intl
LGW
London Gatwick
27h 40m
Thu, 22 Nov
LGW
London Gatwick
AKL
Auckland Intl
33h 10m
$1648
Trip: 5 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 4,933 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.4
Entertainment
8.2
Food
7.7
HKG
YVR
Good 6.0

Wasn’t allowed to book seats until checkin

PER
HKG
Excellent 8.3

Customer service is excellent as usual. The plane is very well outfitted and modern. You can generally trust the Cathay standard. The pilots are good, and even though departure may have been delayed, we arrived ahead of schedule.

I didn't prefer the premium economy section. Uncomfortable. I'd rather pay the fare for a cheaper economy seat, that is equally uncomfortable. It's terrible to start charging people for small, petty things like choosing one's seat.

CNS
HKG
Good 7.3

I thought the service on this flight was much better this time around; at least from where I was sitting. The attendants seemed to come around more often and there was a much better food selection for everyone involved. Overall, I found the flight to be safe, mostly comfortable, and the food was excellent.

I had a family sitting next to me (I was in the aisle) and I felt that while the attendants were courteous and prompt in accommodating me, they all but ignored the people in the middle seats. I had to keep asking them on the attendant's behalf if they needed anything before they rushed on by. At one point the father told me that he was getting better service from me than the attendants. Also, one of the TV screens didn't work in one of the middle seats so the family had to do a switcharoo with their little one after they got settled so their son could have the working screen. I personally found that it was very difficult to recline my seat - I really had to quite literally put my back into it to get it to click into the reclining position.

HKG
MNL
Good 6.0

overall condition of plane

snack was too little

NRT
HKG
Excellent 10.0

Attentive attendants made the process much easier/ great flight

Thu, 25 Oct
AKL
Auckland Intl
LGW
London Gatwick
34h 35m
Wed, 28 Nov
LGW
London Gatwick
AKL
Auckland Intl
25h 45m
$1657
Trip: 35 days
8.3ExcellentShow reviews
Overall 8.3 Excellent
Based on 8,573 reviews
Overall
8.3
Boarding
8.3
Comfort
8.2
Crew
8.6
Entertainment
8.3
Food
8.0
DOH
PER
Excellent 10.0

the staff were friendly and accomplished good travel nothing was too much for them.

nil

BOS
DOH
Good 7.0

the area I sat in smelled weird even though the crew helped spray a solution it didn’t help the smell .. Vegetarian meal is not good

PER
DOH
Excellent 10.0

Great service from all staff ,

Nothing

GRU
EZE
Excellent 10.0

It is so far a cut above the American carriers. There’s no way to compare them, because Qatar Airways is so far superior. The seats are far more comfortable and larger, the amount of legroom is far superior, you have much more personal space, and the craft is cleaner. Flight Attendants are fantastic! They provide excellent personal care, and are there for everything. They are supremely polite and courteous, and bring things in mediately. Very often anticipating your needs. This is what flying used to be like on United and American. But those people have completely forgotten what service is. Qatar is a 5 star airline. United and American, to my view, are 2 star at best.

DOH
BOS
Good 6.0

just did not like the baggage policy for carry on

Sat, 2 Feb
WLG
Wellington
LGW
London Gatwick
52h 40m
Thu, 21 Feb
LGW
London Gatwick
WLG
Wellington
29h 05m
$1710
Trip: 20 days
Overall 0.0 Poor
Based on 0 reviews
Mon, 29 Apr
AKL
Auckland Intl
STN
London Stansted
36h 15m
Wed, 22 May
STN
London Stansted
AKL
Auckland Intl
25h 40m
$1718
Trip: 24 days
8.3ExcellentShow reviews
Overall 8.3 Excellent
Based on 12,542 reviews
Overall
8.3
Boarding
8.3
Comfort
8.2
Crew
8.4
Entertainment
8.6
Food
8.1
SEA
DXB
Excellent 9.6

The size of seats , the food and the service

The entertainment system had few glitches but workable ( flickering banners of the channel or sound, volume

DXB
CGK
Excellent 8.0

Service

Nothing

DXB
SFO
Excellent 8.0

Movies entertainment

Food selection available was not good in my opinion - pretty much tailored to Indian appetite and stomachs. Very pour options for juices and alternate foods.

DXB
BOM
Excellent 10.0

Food, staff, flight

Cabin luggage limit, too long layover

MAN
DXB
Excellent 10.0

N/a

Thu, 15 Nov
AKL
Auckland Intl
LCY
London City Airport
31h 40m
Sun, 9 Dec
LCY
London City Airport
AKL
Auckland Intl
30h 10m
$1868
Trip: 25 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 7,277 reviews
Overall
8.3
Boarding
8.3
Comfort
7.9
Crew
8.7
Entertainment
7.8
Food
8.0
ZRH
JFK
OK 5.6

Professional courteous staff

Tray table slid downward whenever it was opened. Headphones quit after the first hour and got scratchy. So little room..tiny video screen. I could not get advance seating because of a code share flight.

VCE
ZRH
Good 6.8

Delayed 45 mins making transfer for international flight difficult

ZRH
FCO
Excellent 8.0

Left on time. Quick flight.

SFO
ZRH
Good 7.3

Flight attendants were cheerful and efficient.

I'm not a terribly large person, but there is zero room in economy. When the person in front of me put her seat back the screen was literally 6 inches from my face.

SKG
ZRH
Mediocre 2.0

Placed in back row. Ran out of food choices twice!!! Requested they start serving from the back after the first shortage. Told that was not the procedure. The Swiss need to apply customer care to all in the same class equally.

Sun, 18 Nov
AKL
Auckland Intl
LCY
London City Airport
29h 20m
Thu, 22 Nov
LCY
London City Airport
AKL
Auckland Intl
26h 15m
$1973
Trip: 5 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 23,405 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.5
Entertainment
7.7
Food
7.7
FRA
SFO
Good 7.3

Glad that i was able to secure a seat in the emergency exit row (row 70)

Wow, I am not a heavy woman, I wear a size large but I am not in the least obese, just tall and not skinny. The seat width was ridiculously tight! I have NEVER experienced such discomfort in a Emergency Row seat!

CMN
FRA
Good 7.0

We were able to upgrade to a business class seat (row 1) just 2 days before the flight since we had put in a bid a month before to do so if it was accepted. Honestly, the seat DID NOT EVEN RECLINE, NOR DID IT FEEL VERY SPACIOUS! I felt very taken advantage of to only have access to that part of the plane giving us more leg room for $200 upgrade for each seat. When does a Business Class seat NOT recline??? At least my flight attendant was kind enough suggesting that I let the airline know about my unhappy experience.

PRG
MUC
Excellent 9.3

I liked that the attendants rushed through a beverage service with the little time they had - didn’t make it to us, but they were trying their best and I very much appreciated their effort.

The boarding process is poorly controlled and kind of unpleasant

FRA
VCE
Excellent 9.3

1.5 hour flight, on time and all that one should expect from a good airline.

LAX
MUC
Excellent 8.0

Crew, connections with other flights, entertainment

Lufthansa has always had great food quality but with this flight it was dissapointig.

Sat, 20 Oct
CHC
Christchurch
LHR
London Heathrow
39h 50m
Fri, 23 Nov
LHR
London Heathrow
CHC
Christchurch
29h 50m
$2124
Trip: 35 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 2,980 reviews
Overall
8.8
Boarding
8.9
Comfort
8.6
Crew
9.0
Entertainment
8.7
Food
8.4
PER
SIN
Excellent 8.0

The staff is amazing and know what parents of bubs need.

JNB
SIN
Excellent 10.0

Everything on time and smooth. Great service. Great pillows and. Plenti snacks anytime I want it. Very comfortable seats. Entertainment System fabulous.

All good

FRA
JFK
Mediocre 2.6

Screaming children. Totally clueless, rude flight crew. Next time kids are screaming for three hours straight on a red eye, maybe offer the parents some assistance. Makes the “perks” like hot towels seem ridiculous when staff are completely indifferent.

LAX
ICN
Excellent 9.3

They treated you like you were important and really took care of my every need

Getting on a cattle car to go to another terminal and then get in line again to go on the plane

SIN
BNE
OK 4.0

Basics are covered. TV screen is big but otherwise nothing special.

It is so annoying they want you to pay an extra $20 to pre book any seat. If you need the extra $20 that much, charge me in the original fare! Don't nickel and dime me. At check in they couldn't even get my child seated beside me although a change was made last minute at the gate. Every other airline I've flown recently was better. Sri Lankan and Emirates FAR better service.

Wed, 23 Jan
AKL
Auckland Intl
LCY
London City Airport
35h 10m
Sun, 17 Feb
LCY
London City Airport
AKL
Auckland Intl
35h 55m
$2433
Trip: 26 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 2,355 reviews
Overall
8.0
Boarding
8.0
Comfort
7.7
Crew
8.4
Entertainment
7.1
Food
7.4
AMS
WAW
Good 7.0

Snooth and efficiënt with a KLM service

No entertainment

AMS
YEG
Excellent 10.0

Everything was great! Crew incredible. They acknowledged my wife’s birthday and made her feel special. Food was ultra salubrious. Loved the big screen monitor.

No complaints about anything.

MAD
AMS
Good 7.3

Seats were comfortable and there was enough room for hand baggage. I slept during the flight so do not have opinion on entertainment.

Not able to charge my digital devices. When serving beverages and food, the same flight attendant missed me a few times. That was annoying but other attendants were very nice.

AMS
LAX
Excellent 8.8

I am so grateful to have been provided delicious and filling vegan meals on this long flight. Thank you for offering a dietary option that is compassionate toward animals and contributes less to climate change! Now if only the planes were powered by clean, renewable energy... Hopefully that will become a reality someday very soon! Oh, and also the crew on this flight was exceptionally kind and helpful. Thank you so much!

I did not enjoy the turbulence, which I suppose is unavoidable. More importantly, I felt quite guilty about the greenhouse gas emissions of my flight. I have decided to cut down on my air travel as much as possible as a way of reducing my carbon footprint.

AMS
LAX
Excellent 10.0

Seats were very comfortable, food was excellent, the staff was very nice, cabin was quite and roomy.

No outlets to charge digital devices, and need more bathrooms on board. I was able to sleep most of the 11 hour flight so I did not take advantage of the entertainment.

Thu, 8 Nov
AKL
Auckland Intl
LHR
London Heathrow
32h 45m
Sun, 18 Nov
LHR
London Heathrow
AKL
Auckland Intl
30h 25m
$1436
Trip: 11 days
6.4GoodShow reviews
Overall 6.4 Good
Based on 5,439 reviews
Overall
6.5
Boarding
6.6
Comfort
6.5
Crew
6.9
Entertainment
6.2
Food
6.0
PVG
LAX
Good 6.0

food was very bad

PVG
JFK
Excellent 10.0

All was fine

MNL
PVG
Good 6.3

I'm pregnant and the crew was extra helpful

although we prebooked seats when we arrived the morning of our flight we were told the flight was fully booked and we'd have to sit separately. What doesn't make sense is that our tickets were booked together, same confirmation number same family name. Why would they assign seats not seated together? This happened for both flights, luckily, however, they managed to seat us together on our return trip although not the seats we had selected.

KIX
PVG
Excellent 10.0

All was fine

ICN
PVG
Good 6.6

Put a water bottle in my seat for when a wake up.

They got confused with my middle name and I had some trouble checking in.

Mon, 29 Apr
AKL
Auckland Intl
LHR
London Heathrow
29h 55m
Wed, 22 May
LHR
London Heathrow
AKL
Auckland Intl
28h 45m
$1500
Trip: 24 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 1,167 reviews
Overall
7.2
Boarding
7.2
Comfort
7.1
Crew
7.5
Entertainment
6.9
Food
6.6
KUL
LHR
Good 7.3

New plane and spacious.

No choice in meal for breakfast. Only one type available. Ran out of red wine. White wine wasn’t chilled. Poor service, no water was offered on a long flight. Have to ask it.

BNE
KUL
Excellent 10.0

Everything was great!

Nothing!

CGK
KUL
OK 5.3

Hard landing which gave passangers a shock.

KUL
LGK
Excellent 10.0

Everything. Just a simple, very short haul flight: nothing too complicated.

There was nothing to fault.

LHR
KUL
Good 7.6

Whilst the main meal was ok, as far as breakfast on the LHR to KUL sector was concerned, by the time I was served my preference was no longer available. The crew member who served me made no attempt to see if another colleague had my preference available.

Mon, 10 Dec
AKL
Auckland Intl
LHR
London Heathrow
34h 15m
Tue, 25 Dec
LHR
London Heathrow
AKL
Auckland Intl
32h 35m
$1530
Trip: 16 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 11 reviews
Boarding
6.7
Comfort
6.4
Crew
6.7
Entertainment
6.0
Food
6.2
LGW
CKG
Good 7.6

Great films

.no veg option unless prebooked

MEL
CKG
Excellent 9.3

Food and Crew

Limited IFE and complications with hotel meant to be provided due to long layover.

CKG
MEL
OK 5.3

Entertainment system was good - toilets relatively clean

Main complaints are with other Rude passengers, kicking seats, failing to return seats upright during meal times. Cramped space and no offer to move to available seats. Food was poor quality on this flight. Such a difference from our flight on same airline to China

HET
XIY
Excellent 9.6

great service and attitude by the staff, on time flights, and the food was fine

The plane was a little old and there were no entertainment options

Mon, 29 Apr
AKL
Auckland Intl
LGW
London Gatwick
30h 25m
Wed, 22 May
LGW
London Gatwick
AKL
Auckland Intl
33h 50m
$1567
Trip: 24 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 3,033 reviews
Overall
8.0
Boarding
8.0
Comfort
7.8
Crew
8.3
Entertainment
8.0
Food
7.6
TPE
SFO
Good 7.6

They used a more modern plane for the longer haul part of our two flights home from Bali and appreciated the slightly bigger seats for the longer flight. Good inflight entertainment options.

Terrible food.

TPE
LAX
Excellent 9.0

Since I had no check-in luggage on my way to Manila from Los Angeles, my medicine bag was packed in my carry-on with wheels. When, in Manila, I was forced to check-in that piece of luggage, I forgot to move my medication into my backpack which I carried with me on board. In Taipei, I asked the ground crew to retrieve my medication from my check-in carry-on. The team worked diligently and made sure that my medication was handed to me as I was one boarding the plane with the last few. I was delighted by the level of service and the fact that I was able to take my medication before the flight took off. What a difference in attitude between the Manila and Taipei ground crews. Thank you Taipei ground crew!

TPE
BNE
Excellent 8.0

Service was efficient and responsive .

Food was good

TPE
BKK
Good 7.6

Quick easy boarding

Food

HNL
TPE
Excellent 10.0

Meals were tasty and drinks were great. Service was wonderful. Great entertaining selections.

Nothing, really.

Sat, 17 Nov
WLG
Wellington
LHR
London Heathrow
42h 30m
Mon, 26 Nov
LHR
London Heathrow
WLG
Wellington
44h 45m
$1663
Trip: 10 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 5,805 reviews
Overall
7.4
Boarding
7.5
Comfort
7.3
Crew
7.7
Entertainment
7.5
Food
7.0
IST
AUH
Mediocre 2.0

Disasterous! The flight departed 3 hours late because of some mechanical problem. So missed connections in Abu Dhabi, although Ethihad could have held a later connection to BKK for just about 20 minutes for us to board. The huge hassle getting lodging from the airline to take an onward flight the next day. Your staff would not accommodate us at the airport hotel so we could avoid the need to obtain a visa, which takes a minimum of 3 hours wait. We finally gave up on the visa and decided to just stay up overnight at the airport. That caused one kind Ethihad staff to finally make issues us an authorization for the hotel at the airport. We would never fly your airline again.

AUH
MEL
OK 5.0

We were lucky to get the last row where there are just 2 seats.

Width and depth of seats - very small. I especially noticed the depth - very narrow. As usual bearly room between row in front. The food was very average. I ordered Asian vegetarian and got 3 meals almost identical. For dessert I also got a piece of melon and 2 cubes of pineapple 3 times. The bread roll was stale at best. Unfortunately on the long 13 hr leg we had a male staff member who wasn’t happy in his job and basically grunted at the passengers...He was also clearing the food trays and was very rough with it and I wore a container of somebody else’s custard all over me (luckily I had a blanket wrapped around Mel). He was more annoyed that zig also got the bottom of his trousers and shoes.

LHR
AUH
Mediocre 2.0

Not applicable

Lack of ability to cancel

AUH
CAI
Good 7.6

Transiet time

Food

ORD
AUH
Excellent 8.3

Very well organized and efficient. Very friendly staff. Great service.

I paid for internet which constantly disconnected. Waste of money.

Sat, 9 Feb
AKL
Auckland Intl
LGW
London Gatwick
33h 20m
Fri, 22 Feb
LGW
London Gatwick
AKL
Auckland Intl
25h 45m
$1663
Trip: 14 days
8.3ExcellentShow reviews
Overall 8.3 Excellent
Based on 8,573 reviews
Overall
8.3
Boarding
8.3
Comfort
8.2
Crew
8.6
Entertainment
8.3
Food
8.0
DOH
ZRH
Excellent 10.0

Same as earlier flight

Nothing

MIA
DOH
Excellent 9.6

Ambiance

DOH
ATL
Good 7.0

Food

LHE
DOH
Excellent 10.0

The business class service is second to none. Very courteous staff, superb on demand menu with ausome selections.

Cleanliness of cabin. Aminity kit is outrageous.

DOH
BOS
Good 6.0

just did not like the baggage policy for carry on

Thu, 15 Nov
AKL
Auckland Intl
LGW
London Gatwick
27h 40m
Sun, 9 Dec
LGW
London Gatwick
AKL
Auckland Intl
31h 05m
$1683
Trip: 25 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 4,933 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.4
Entertainment
8.2
Food
7.7
HKG
MNL
Good 6.0

overall condition of plane

snack was too little

CNS
HKG
Good 7.3

I thought the service on this flight was much better this time around; at least from where I was sitting. The attendants seemed to come around more often and there was a much better food selection for everyone involved. Overall, I found the flight to be safe, mostly comfortable, and the food was excellent.

I had a family sitting next to me (I was in the aisle) and I felt that while the attendants were courteous and prompt in accommodating me, they all but ignored the people in the middle seats. I had to keep asking them on the attendant's behalf if they needed anything before they rushed on by. At one point the father told me that he was getting better service from me than the attendants. Also, one of the TV screens didn't work in one of the middle seats so the family had to do a switcharoo with their little one after they got settled so their son could have the working screen. I personally found that it was very difficult to recline my seat - I really had to quite literally put my back into it to get it to click into the reclining position.

NRT
HKG
Excellent 10.0

Attentive attendants made the process much easier/ great flight

HKG
SFO
Good 6.0

The airline stewardess are nice Smile

The Cx892 restroom floor was wet, the paper towels kept falling down, the sink was got stuck

JFK
HKG
Excellent 8.6

It’s tough to make a 15 hour flight in coach very pleasant, but with the seats and entertainment system in the 777, it was really fine. I recently took a 6 hour flight on Wow airlines in a A320 and the seats were terrible and no entertainment. The Cathay flight, though it was more than twice as long on the air, was much more pleasant.

I wasn’t crazy about the meals on the flight. A choice of chicken or pork was pretty limiting, at least for me. The plane did have a snack area which was open throughout the flight, which was good.

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