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Hilton London Metropole

7.4
Good

Based on 11,774 reviews
 
225 Edgware Road, London, W2 1JU, United Kingdom
  +44 207 402 4141
Hilton London Metropole - London, England, United Kingdom
Check-in
Check-out
Compare vs KAYAK |
Hotels.com $199
Agoda.com $208
Cancelon $217
Hotels.com
per night
Agoda.com
per night
Cancelon
per night

Good to know

Distance to city centre 3.8 km
Location rating 9.4
Nearest airport London Heathrow
Distance to airport 20.6 km

Rooms

Check-in
Check-out

Superior rooms

$310+

Photo
Bed type
Provider
Nightly base price
IMAGE
Queen bed
$310 per night
IMAGE
Queen bed
$337 per night
IMAGE
Queen bed
$344 per night
IMAGE
Queen bed
$349 per night
IMAGE
Queen bed
$352 per night
IMAGE
Unknown
$360 per night
IMAGE
Unknown
$363 per night
IMAGE
Unknown
$400 per night
IMAGE
Unknown
$400 per night
IMAGE
Unknown
$402 per night
IMAGE
Queen bed
$411 per night
IMAGE
Unknown
$477 per night
IMAGE
Unknown
$510 per night
IMAGE
Unknown
$515 per night
IMAGE
Queen bed
$563 per night

Double rooms

$277+

Photo
Bed type
Provider
Nightly base price
IMAGE
King bed
$277 per night
IMAGE
King bed
$302 per night
IMAGE
Unknown
$330 per night

Standard rooms

$243+

Photo
Bed type
Provider
Nightly base price
IMAGE
Unknown
$243 per night
IMAGE
Unknown
$248 per night
IMAGE
Unknown
$284 per night
IMAGE
Unknown
$326 per night

Deluxe rooms

$217+

Photo
Bed type
Provider
Nightly base price
IMAGE
King bed
$217 per night
IMAGE
Unknown
$233 per night
IMAGE
Unknown
$278 per night
IMAGE
Unknown
$302 per night
IMAGE
Queen bed
$471 per night
IMAGE
Unknown
$494 per night

King rooms

$226+

Photo
Bed type
Provider
Nightly base price
IMAGE
Unknown
$226 per night
IMAGE
King bed
$231 per night
IMAGE
Unknown
$239 per night
IMAGE
King bed
$245 per night
IMAGE
Unknown
$245 per night
IMAGE
King bed
$246 per night
IMAGE
Unknown
$264 per night
IMAGE
Unknown
$265 per night
IMAGE
Unknown
$267 per night
IMAGE
King bed
$271 per night
IMAGE
Unknown
$274 per night
IMAGE
King bed
$298 per night

Queen rooms

$287+

Photo
Bed type
Provider
Nightly base price
IMAGE
Queen bed
$287 per night
IMAGE
Queen bed
$295 per night
IMAGE
Queen bed
$410 per night
IMAGE
Queen bed
$410 per night

Reviews

Pros

Cons

Traveller rating

419
349
243
69
8

Time of year

Traveller type

Show reviews that mention

+
beds were uncomfortable in 44 reviews
breakfast was good in 202 reviews
edgware road in 36 reviews
executive room in 28 reviews
friendly staff in 412 reviews
friends birthday in 11 reviews
great location in 412 reviews
nice hotel in 248 reviews
room was very small in 117 reviews
swimming pool in 23 reviews
tube station in 82 reviews
tv channels in 24 reviews
walking distance to paddington in 38 reviews
west wing in 28 reviews
  • Mediocre
    May 2018
    4.0

    Hilton on level one. NOT Hilton quality in the room.

    The lobby, check in, restaurants, and sitting areas are generous and pleasant. I chose this hotel for its convenience to the Heathrow Express train and local underground lines, and it did nit disappoint. There is also a lovely canal nearby with restaurants for breakfast, lunch, dinner, or a beer. In the lobby, the customer service was world class.

    Our room was in the Tower, an older part of the hotel. I specifically booked Hilton because I wanted excellent quality beds and a room comfortable for my elderly mother. The room was tiny, with a dangerously high step into and out of the combination bath/shower. The beds were of poor quality with creaky springs. The mini fridge did not work. This is acceptable for a budget tourist hotel, but this room severely degrades the Hilton Brand. It should not be sold under the Hilton flag. My mother and I independently compared the room to a Motel 6. If you stay here, request a room in the newer portion of the hotel. Hopefully it's better.

  • Okay
    Apr 2018
    6.0

    Good breakfast

    Rooms way to expensive for the quality. Rooms old, air-conditioning broken and stinky

  • Excellent
    Jan 2018
    10.0

    central location, clean room

  • Good
    Jan 2018
    6.5

    Rooms could be better

    Location, nice reception

    Rooms could do with a revamp, breakfast buffet was very busy with things running out and people being messy

  • Mediocre
    Jul 2017
    4.0

    Very Poor

    After doing online check in with room numbers allotted to me, my one of the room was allotted to someone else. This is ethically wrong. I had booked the hotel with extended stay but checked out the next day.

  • Excellent
    Apr 2017
    10.0

    London

    Very comfortable beds location was a little far from downtown

  • Good
    Dec 2016
    8.0

    Our stay at HILTON Metropole

    The Hotel is well located, close to the underground (important in London), the staff is wellcoming and friendly.Rooms are ok, nothing fancy but clean and comfortable.

    Breakfast is poor, and cheap... needs to be improved..

  • Good
    Oct 2014
    6.8

    Shower was broken when we got into room, though they did send someone rather quickly to get it fixed. Also bar was understaffed and had long wait times.

  • Excellent
    Mar 2014
    10.0

    Very close to 3 Underground stations.

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About

7.4 Good

Based on 11,774 reviews

9.4

Location

7.9

Service

4.3

Comfort

3.9

Cleanliness

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Fitness centre
Pets allowed on request. Charges may apply.
Disabled access
ATM on-site
Business centre
Car hire
Wi-Fi
Concierge service
Currency exchange on-site
Gift shop
Laundry service
Meeting/Banquet facilities
Room service
Indoor pool
Restaurant
Bar/Lounge
Express check out
Aircon
24-hour front desk
Safe
Sauna
Designated smoking area
Storage available
Lift
No smoking
Beauty salon
Hairdryer
Coffee shop
Internet (surcharge)
Parking (surcharge)
Steam room
Wedding services

Location

Most popular landmarks

  • Hyde Park 1.4 km
  • Science Museum 2.4 km
  • Notting Hill 2.5 km
  • Victoria and Albert Museum 2.5 km
  • Natural History Museum 2.6 km
  • St James's Palace 2.7 km

About the neighbourhood

Westminster is known for: touristy, political epicenter, royalty

More

London travel guide

Learn about London on KAYAK

Getting Around

London City 15.2 km
London Heathrow 20.6 km
London-Paddington 0.6 km
London Marylebone, Greater London 0.7 km

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