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Located on The Strand in the heart of the West End theatre district, The Savoy offers spectacular views of the River Thames. This landmark hotel opened in 1889 and is still considered to be the place to stay in London. The hotels 267 rooms and suites, with Art Deco and Edwardian touches throughout, are elegantly appointed yet offer an extensive array of modern amenities.
Overall 9.2 Excellent
Based on 10,448 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10.0
Pros: Spectacular in every way
Excellent
9.6
Pros: One of the best hotel I have ever stayed at. I don’t think there is a better location than Savoy in London. The staff are extremely professional!
Excellent
10.0
Pros: Everything was great really, lovely traditional hotel, service was brilliant and a very good location, 10 minutes walk away from some of the best shopping areas and some top restaurants. We also ate in the Grill and is was excellent.
Excellent
9.3
Pros: despite being over motor court, room was very quiet, everything was well designed, staff was extremely helpful, bathroom was tremendous, restaurant was great. Very little (if anything) to actually complain about. Top-notch.
Excellent
10.0
Pros: A lovely way to have a break
Excellent
10.0
Pros: The hotel's reputation is well-earned; it is extremely comfortable and elegant and the guests feel welcome and everything they could wish for is provided. The room was expensive but luxurious and spacious. There is also perfect peace as there is no noise from outside or inside. Children feel most welcome. The bathroom facilities were splendid and the room had enough plugs to charge four devices at once. Everything worked seemlessly and everything was spotlessly clean. The breakfast was wonderful and all the staff were very friendly and dealt with every issue that arose swiftly and pleasantly.
Excellent
9.0
Pros: Wonderful location. Exquisite setting. We stayed here 3 years ago and were disappointed so returned to our favourite - The Dorchester. We decided to give the Savoy another go and we were delighted. Wonderful staff, excellent room (overlooking the Thames - a great view) and, despite the Lego Christmas theme, very elegant.
Excellent
10.0
Pros: Amazing service! This hotel is our absolute favourite and always exceeds our expectations. Very friendly and helpful staff, clean and spacious rooms. The food is truly amazing. You should definitely visit Kapser's for lunch!
Excellent
10.0
Pros: very luxurious hotel in a good location of London. definately would go back to the hotel at my next visit.
Details
Reviews
Overall 9.2 Excellent
Based on 10,448 reviews
Location
9.6
Vibe
9.2
Service
9.2
Bar
9.0
Wellness
8.8
Food
8.2
Amenities
8.0
Room
8.0
Breakfast
7.7
Pool
7.5
WiFi
7.1
Comfort
6.7
Location
9.7
Vibe
9.4
Service
9.2
Bar
9.2
Wellness
8.7
Room
8.1
Amenities
7.9
Breakfast
7.6
Pool
7.6
Location
9.7
Service
9.4
Bar
8.9
Wellness
8.7
Room
7.9
Pool
7.8
Breakfast
7.4
Location
9.2
Vibe
9.0
Service
9.0
Wellness
8.9
Bar
8.6
Amenities
7.8
Room
7.7
Breakfast
7.6
Location
9.6
Vibe
9.0
Bar
8.9
Service
8.7
Room
8.3
Breakfast
7.9
Food
7.7
10.0 Excellent
Pros: Spectacular in every way
Cons: Not being able to stay longer
9.6 Excellent
Pros: One of the best hotel I have ever stayed at. I don’t think there is a better location than Savoy in London. The staff are extremely professional!
Cons: None
10.0 Excellent
Pros: Everything was great really, lovely traditional hotel, service was brilliant and a very good location, 10 minutes walk away from some of the best shopping areas and some top restaurants. We also ate in the Grill and is was excellent.
Cons: I was a little shocked by how expensive everything was but this might be expected for London, for me though £20 for a Vodka and Orange, £8 for a side of Toast at breakfast or a single croissant, does seem a bit too pricey. I expect to pay a premium but these costs did seem just that bit too much.
9.3 Excellent
Pros: despite being over motor court, room was very quiet, everything was well designed, staff was extremely helpful, bathroom was tremendous, restaurant was great. Very little (if anything) to actually complain about. Top-notch.
Cons: gym facilities were modest as was pool, but not a terribly big deal as most hotel gyms have a limited offer.
10.0 Excellent
Pros: A lovely way to have a break
Cons:
10.0 Excellent
Pros: The hotel's reputation is well-earned; it is extremely comfortable and elegant and the guests feel welcome and everything they could wish for is provided. The room was expensive but luxurious and spacious. There is also perfect peace as there is no noise from outside or inside. Children feel most welcome. The bathroom facilities were splendid and the room had enough plugs to charge four devices at once. Everything worked seemlessly and everything was spotlessly clean. The breakfast was wonderful and all the staff were very friendly and dealt with every issue that arose swiftly and pleasantly.
Cons: I liked everything but found no sitting room or venue downstairs where I could bring the child accompanying me without booking in advance, although the room itself was very comfortable.
9.0 Excellent
Pros: Wonderful location. Exquisite setting. We stayed here 3 years ago and were disappointed so returned to our favourite - The Dorchester. We decided to give the Savoy another go and we were delighted. Wonderful staff, excellent room (overlooking the Thames - a great view) and, despite the Lego Christmas theme, very elegant.
Cons: The external Lego theming. Took some lustre from the ambience.
10.0 Excellent
Pros: Amazing service! This hotel is our absolute favourite and always exceeds our expectations. Very friendly and helpful staff, clean and spacious rooms. The food is truly amazing. You should definitely visit Kapser's for lunch!
Cons: The hotel was just perfect. I liked everything.
10.0 Excellent
Pros: very luxurious hotel in a good location of London. definately would go back to the hotel at my next visit.
Cons: not much..
Located on The Strand in the heart of the West End theatre district, The Savoy offers spectacular views of the River Thames. This landmark hotel opened in 1889 and is still considered to be the place to stay in London. The hotels 267 rooms and suites, with Art Deco and Edwardian touches throughout, are elegantly appointed yet offer an extensive array of modern amenities.
Located in London (London City Centre), Sea Containers London is within a 15-minute walk of Tate Modern and Coca-Cola London Eye. Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 5 meeting rooms available for events. Limited parking is available onsite.
Overall 9.1 Excellent
Based on 6,700 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Okay
5.8
Pros: The hotel was nice and clean and lovely presented and was in a great location I would definitely stop at this hotel again
Excellent
10.0
Pros: Great location / very snazzy set up / very welcoming staff.
Okay
4.0
Excellent
10.0
Pros: Clean posh staff were polite
Excellent
10.0
Pros: I wanted to express our gratitude for the delivery of a microwave to the room. My partner has celiac disease and it was very difficult to find food that was free from cross contamination-- just being able to have hot meals was wonderful. Thank you!
Excellent
10.0
Pros: The location and the accommodations that the staff made.
Excellent
8.3
Pros: Very well built hotel
Excellent
10.0
Pros: The view was amazing.
Excellent
10.0
Pros: Every single member of staff was so kind and helpful and made our stay feel special. We were delighted to find out upon arrival that we had been upgraded and they also brought a bottle of Prosecco to our room due to it being my partners 30th birthday
Excellent
10.0
Pros: Great location, clean rooms, we had city view which was fine for a view of the London eye, if staying longer then a river view would be worth the extra £100
Excellent
10.0
Pros: Location, ambience, all food places within hotel excellent
Okay
5.8
Details
Reviews
Overall 9.1 Excellent
Based on 6,700 reviews
Location
9.6
Vibe
9.5
Cleanliness
8.8
Amenities
8.8
Service
8.7
Room
8.6
Bar
8.2
Comfort
7.8
WiFi
7.6
Breakfast
7.0
Value
4.4
Vibe
9.3
Location
9.3
Amenities
9.0
Service
8.6
Room
8.4
Bar
7.8
Breakfast
6.2
Value
3.7
Location
9.7
Vibe
9.4
Cleanliness
9.1
Amenities
8.9
Service
8.8
Room
8.5
Comfort
7.9
Bar
7.8
Breakfast
6.7
Value
4.8
Vibe
9.4
Location
9.2
Cleanliness
9.0
Amenities
9.0
Service
8.7
Room
7.9
Comfort
7.5
Breakfast
6.5
Value
4.2
Location
9.6
Vibe
9.5
Amenities
9.0
Service
8.9
Room
8.4
Bar
8.4
Comfort
7.6
Breakfast
6.9
Value
4.5
5.8 Okay
Pros: The hotel was nice and clean and lovely presented and was in a great location I would definitely stop at this hotel again
Cons: The problem was it was our anniversary weekend which we had saved up a long time to go and we was put in a disabled room which unfortunately spoilt it a bit, I fully understand that they need to have disabled rooms for people with wheelchair access.
10.0 Excellent
Pros: Great location / very snazzy set up / very welcoming staff.
Cons: The bar prices in the roof top bar were extortionate.
4.0 Okay
Pros:
Cons: Hotel was awful, lousy room service, the fire alarm went off, the food was not great, and the amenities were not great. way overpriced for what it is.
10.0 Excellent
Pros: Clean posh staff were polite
Cons: Breakfast price no need to be so high
10.0 Excellent
Pros: I wanted to express our gratitude for the delivery of a microwave to the room. My partner has celiac disease and it was very difficult to find food that was free from cross contamination-- just being able to have hot meals was wonderful. Thank you!
Cons:
10.0 Excellent
Pros: The location and the accommodations that the staff made.
Cons:
8.3 Excellent
Pros: Very well built hotel
Cons: No water in the rooms - had to revert to mini bar - plastic free was the excuse but shampoo and soap all came in plastic too
10.0 Excellent
Pros: The view was amazing.
Cons: Price for breakfast buffet was ridiculously overpriced. Was charged over 20 for a scoop of eggs and some bacon. And it wasn't that good.
10.0 Excellent
Pros: Every single member of staff was so kind and helpful and made our stay feel special. We were delighted to find out upon arrival that we had been upgraded and they also brought a bottle of Prosecco to our room due to it being my partners 30th birthday
Cons: I suppose its not completely central but only a 10 minute walk to the closest station
10.0 Excellent
Pros: Great location, clean rooms, we had city view which was fine for a view of the London eye, if staying longer then a river view would be worth the extra £100
Cons:
10.0 Excellent
Pros: Location, ambience, all food places within hotel excellent
Cons: No loved it all
5.8 Okay
Pros:
Cons: Staff were unhelpful and difficult to identify. Bedroom was too hot.
Located in London (London City Centre), Sea Containers London is within a 15-minute walk of Tate Modern and Coca-Cola London Eye. Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 5 meeting rooms available for events. Limited parking is available onsite.
A stay at St Martins Lane places you in the heart of London, within a 5-minute walk of Trafalgar Square and Leicester Square. Featured amenities include a business center, limo/town car service, and express check-in.
Overall 9.1 Excellent
Based on 2,992 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
9.0
Pros: I liked the central location, the art in the lobby, and the helpful staff.
Excellent
10.0
Pros: Perfect location and the staff were amazing. So friendly and always smiling - nothing was too much trouble. The room was comfortable and light. The bed was very comfortable and free bottle waters were a nice touch. Amazing en-suite, nice powerful shower.
Excellent
10.0
Pros: beautiful rooms and public spaces
Excellent
10.0
Pros: Location was perfect for London tourism (safe and within walking distance of everywhere). The hotel concierges and another gentleman whose name I didn''t catch were extremely helpful!
Excellent
10.0
Pros: very trendy decor and best part of hotel was the incredible staff.. Every one was friendly and gracious. They worked together seamlessly..
Excellent
9.0
Pros: Staff were great! Excellent location, only a few minute walk from major sites. The lobby and room scent were delightful! The decoration was modern and tasteful. Turn-down service was nice.
Excellent
8.0
Pros: Location and breakfast
Excellent
10.0
Pros: Stayed before and will stay again can’t fault location, food, staff, it’s a great all round hotel for what we want.
Excellent
10.0
Pros: Loved this hotel , modern and clean and the staff are amazing ! We were celebrating my daughter’s 21st birthday and the hotel went over and above to make our stay special . Thanks especially to Karina for organishing a great cake and champagne . Thank you we can’t wait to return
Excellent
9.0
Pros: Loved the location and overall vibe. The rooms are on the smaller side, but that should be expected in many big cities. It wasn't a problem for me.
Excellent
9.0
Pros: Extremely well located. Lobby and halls need dressing up to be a five star hotel. The physical layout of the bathroom was challenging (the shower was tiny).
Excellent
10.0
Pros: Location and in room amenities
Details
Reviews
Overall 9.1 Excellent
Based on 2,992 reviews
WiFi
10.0
Location
9.8
Service
9.2
Vibe
9.0
Cleanliness
8.8
Wellness
8.5
Room
8.1
Food
7.8
Breakfast
7.3
Comfort
7.0
Value
5.1
Location
9.8
Service
9.4
Cleanliness
9.0
Vibe
8.9
Room
8.6
Amenities
8.0
Comfort
7.6
Breakfast
6.7
Location
9.9
Service
9.6
Vibe
8.9
Cleanliness
8.8
Room
7.9
Breakfast
7.6
Value
5.0
Location
9.9
Service
9.3
Vibe
8.8
Room
8.0
Breakfast
7.3
Location
9.9
Service
9.4
Vibe
7.9
Room
7.2
Comfort
6.2
9.0 Excellent
Pros: I liked the central location, the art in the lobby, and the helpful staff.
Cons: My room smelled of mildew. The staff did their best to try to correct it, but I am not sure there was anything they could do.
10.0 Excellent
Pros: Perfect location and the staff were amazing. So friendly and always smiling - nothing was too much trouble. The room was comfortable and light. The bed was very comfortable and free bottle waters were a nice touch. Amazing en-suite, nice powerful shower.
Cons: I didn't like the perfume pumped through the air-con in the corridors and bedrooms. Infact we had to be moved as I suffer from asthma and it was effecting my breathing to a none perfumed floor (5) and room. The corridors are too dark, felt like a ship..
10.0 Excellent
Pros: beautiful rooms and public spaces
Cons:
10.0 Excellent
Pros: Location was perfect for London tourism (safe and within walking distance of everywhere). The hotel concierges and another gentleman whose name I didn''t catch were extremely helpful!
Cons: The desk chair legs (room 633) stuck out and the tight quarters meant that my toes got smashed. I humbly suggest a different chair. I know that space is limited but having a lounge w/ desks or couches (not part of the restaurant) would be nice.
10.0 Excellent
Pros: very trendy decor and best part of hotel was the incredible staff.. Every one was friendly and gracious. They worked together seamlessly..
Cons: no
9.0 Excellent
Pros: Staff were great! Excellent location, only a few minute walk from major sites. The lobby and room scent were delightful! The decoration was modern and tasteful. Turn-down service was nice.
Cons: Room was small.
8.0 Excellent
Pros: Location and breakfast
Cons: I would say there is a difference between it and the Shangri-La. I think it's a nice 4 star hotel. I am not sure it belongs in group with 5 star hotels.
10.0 Excellent
Pros: Stayed before and will stay again can’t fault location, food, staff, it’s a great all round hotel for what we want.
Cons: Nothing
10.0 Excellent
Pros: Loved this hotel , modern and clean and the staff are amazing ! We were celebrating my daughter’s 21st birthday and the hotel went over and above to make our stay special . Thanks especially to Karina for organishing a great cake and champagne . Thank you we can’t wait to return
Cons:
9.0 Excellent
Pros: Loved the location and overall vibe. The rooms are on the smaller side, but that should be expected in many big cities. It wasn't a problem for me.
Cons: My only complaint is that the toiletries weren't replaced between the previous guest and I. I could tell that they were half-used and some had been left out. I've stayed here twice and this didn't happen the second time, so I'll take it as a one-off.
9.0 Excellent
Pros: Extremely well located. Lobby and halls need dressing up to be a five star hotel. The physical layout of the bathroom was challenging (the shower was tiny).
Cons:
10.0 Excellent
Pros: Location and in room amenities
Cons:
A stay at St Martins Lane places you in the heart of London, within a 5-minute walk of Trafalgar Square and Leicester Square. Featured amenities include a business center, limo/town car service, and express check-in.
Just steps from Trafalgar Square, it's time to discover what a hotel stay should really be like at Amba Hotel Charing Cross - housed within a beautiful, Grade II listed building. Experience the unique combination of 150 years of British architectural heritage, the attentive service and seamless technology you need to feel at home, indulged and special.Everything has been designed with you in mind so we can deliver a personalised service, for both business and leisure. Stay in touch, catch up with family or stream your favourite entertainment directly from your own devices with free, fast and unlimited Wi-Fi in every corner of the hotel. It's a small touch but one we know makes it possible to settle in quickly. Everything else is designed to make you feel right at home, too, from the contemporary designs of our spacious rooms, to the walk-in rainfall showers, fluffy towels and 24-hour room service - all at no extra charge.Our handpicked team know the difference good service makes, and how much the little touches matter. We're here to give you more, from a truly amazing location.
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Overall 9.0 Excellent
Based on 3,970 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10.0
Pros: Nothing to complain about, everything was excellent. Besides, thank you for the birthday surprise!
Excellent
9.6
Pros: Location was perfect, right in the centre of London and just a short walk to main attractions like Buckingham Palace, Trafalgar Square and Covent Garden. A few steps front Charing Cross Subway Station. Room was clean and confortable and staff was friendly every time we needed.
Excellent
10.0
Pros: The staff were outstanding and pleasant Rooms kept well stocked Breakfast had a good selection
Good
7.1
Pros: Staff helpful and professional. Very nice location and lovely hotel.
Excellent
10.0
Pros: I arrived early, 7 am and was able to check into my room straight away. Not the largest room ever, but perfectaly accommodated for single travel. The English breakfast on the first floor is totally worth it! I’d stay here again in a heartbeat.
Excellent
10.0
Pros: The staff! Beyond all expectations! Loved the two people, hotel employees
Good
7.9
Pros: Great location, very good breakfast and helpful staff.
Good
6.0
Pros: Great location. Good staff and concierge
Excellent
10.0
Pros: The location is unbeatable, walking distance to all of the major sites and literally connected to the rail station/tube stop. Very clean, helpful staff, who asked after the first day over email if there was anything that could be done better.
Excellent
9.0
Pros: Well located, many attractions near, some within walking distance. The Staff are excellent, from the moment I walked in I felt they were there for any question I might have. Hotel employee at the front desk was excellent.
Excellent
10.0
Pros: Great location, wonderful staff. Beautiful hotel.
Excellent
10.0
Pros: Hotel is in the best location for travelers going to London. Service from the staff was excellent.
Details
Reviews
Overall 9.0 Excellent
Based on 3,970 reviews
Location
9.8
Service
9.2
WiFi
8.3
Value
8.2
Room
7.9
Breakfast
7.3
Comfort
7.2
Amenities
7.0
Wellness
0.0
Location
9.6
Service
9.2
Room
7.5
WiFi
7.1
Breakfast
6.6
Location
10.0
Service
9.1
Value
8.5
Room
7.8
Comfort
7.5
Breakfast
7.2
Location
9.8
Service
9.1
Room
7.5
Breakfast
7.2
Comfort
6.9
Location
9.8
Service
9.3
Breakfast
7.2
Room
7.0
10.0 Excellent
Pros: Nothing to complain about, everything was excellent. Besides, thank you for the birthday surprise!
Cons:
9.6 Excellent
Pros: Location was perfect, right in the centre of London and just a short walk to main attractions like Buckingham Palace, Trafalgar Square and Covent Garden. A few steps front Charing Cross Subway Station. Room was clean and confortable and staff was friendly every time we needed.
Cons: No complaints. In general it is worth the price.
10.0 Excellent
Pros: The staff were outstanding and pleasant Rooms kept well stocked Breakfast had a good selection
Cons: Had access to the lounge but too many people for such a small space so never really got to enjoy the experience
7.1 Good
Pros: Staff helpful and professional. Very nice location and lovely hotel.
Cons: The heating system did not work. Consequently we moved in another room. Actually we expected a discount for the inconvenience, but we payed for the full price. This has been is the only negative point of our stay.
10.0 Excellent
Pros: I arrived early, 7 am and was able to check into my room straight away. Not the largest room ever, but perfectaly accommodated for single travel. The English breakfast on the first floor is totally worth it! I’d stay here again in a heartbeat.
Cons:
10.0 Excellent
Pros: The staff! Beyond all expectations! Loved the two people, hotel employees
Cons: I m not sure if the fridge was supposed to work or just be storage but it would have been nice to have had ice or cold drinks.
7.9 Good
Pros: Great location, very good breakfast and helpful staff.
Cons: The rooms at the separate building are little bit old and getting to the room is little bit long but the main building rooms are OK.
6.0 Good
Pros: Great location. Good staff and concierge
Cons: Shower leaked, out with water covering the floor even after they said they fixed it.
10.0 Excellent
Pros: The location is unbeatable, walking distance to all of the major sites and literally connected to the rail station/tube stop. Very clean, helpful staff, who asked after the first day over email if there was anything that could be done better.
Cons: Our room was a little smaller than I imagined. We were situated in the back so it was very quiet but also dark with no view. The bed lacked top sheets, which was odd.
9.0 Excellent
Pros: Well located, many attractions near, some within walking distance. The Staff are excellent, from the moment I walked in I felt they were there for any question I might have. Hotel employee at the front desk was excellent.
Cons: Had a problem with the shower drain, it would back up (not to the point that it overflowed), but not work properly. Maintenance attempted to resolve (2x) but it was still slow and backed up. Hotel employee offered another rm,same issue, we use the tub.Old
10.0 Excellent
Pros: Great location, wonderful staff. Beautiful hotel.
Cons: No
10.0 Excellent
Pros: Hotel is in the best location for travelers going to London. Service from the staff was excellent.
Cons: Hotel has limited storage for clothes.
Just steps from Trafalgar Square, it's time to discover what a hotel stay should really be like at Amba Hotel Charing Cross - housed within a beautiful, Grade II listed building. Experience the unique combination of 150 years of British architectural heritage, the attentive service and seamless technology you need to feel at home, indulged and special.Everything has been designed with you in mind so we can deliver a personalised service, for both business and leisure. Stay in touch, catch up with family or stream your favourite entertainment directly from your own devices with free, fast and unlimited Wi-Fi in every corner of the hotel. It's a small touch but one we know makes it possible to settle in quickly. Everything else is designed to make you feel right at home, too, from the contemporary designs of our spacious rooms, to the walk-in rainfall showers, fluffy towels and 24-hour room service - all at no extra charge.Our handpicked team know the difference good service makes, and how much the little touches matter. We're here to give you more, from a truly amazing location.
Set just steps from St James’s Park, Buckingham Palace and the Houses of Parliament, Conrad London St. James boasts a prestigious, historic facade and a classic, contemporary interior, which showcases stunning art and locally inspired design. The ideal location connects guests to iconic London landmarks spanning Buckingham Palace to Westminster Abbey, and provides easy access to the City and major conference centers. Conrad London St. James’s intuitive and personal service culture appeals to both today’s smart luxury traveler and local clientele who come to dine or hold meetings in the inspiring setting. Experience a world of style in a modern room or suite, featuring a bathtub, a walk-in shower and contemporary in-room technology. Enjoy an innovative take on traditional English food in The Blue Boar restaurant, before sampling a local ale in the Blue Boar bar. Savor a quintessential English afternoon tea in Emmeline’s. Energize with the latest equipment in the 24-hour Fitness Center. With over 7000 sq. ft. flexible meeting space, state-of-the-art audiovisual technology and creative food, this Westminster hotel is ideal for business events, conferences and weddings.
Overall 9.0 Excellent
Based on 1,860 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Okay
5.4
Pros: Location
Excellent
10.0
Pros: concierge was very helpful and professional.
Excellent
9.0
Pros: The cleanliness, staff were very helpful and polite.
Excellent
10.0
Pros: The scrambled egg is amazing
Excellent
10.0
Pros: We thoroughly enjoyed our state at The Conrad Hilton. The location was perfect and the staff very accommodating and friendly. I loved the fact that the underground station was direct across the street, so no need to cab or uber in from the airport. Such easy access to whatever we wanted to see and go, the entire time we were there.
Good
7.0
Pros: Location. Breakfast menu.
Okay
4.6
Pros: Location
Good
6.5
Pros: Beautiful hotel
Nice location
Friendly staff
Delicious food till late
Mediocre
3.0
Pros: Staff and location were excellent
Excellent
10.0
Pros: Location was awesome. The staff was extremely helpful. Rooms were very spacious for European standards. Very comfortable beds!
Excellent
10.0
Pros: Location in central of London is perfect for tourist. 5 minutes to Westminster Abby/Parliment/Big Ben and 10 to Buckingham Palace. Great staff especially people in Bar from Portugal. Room was just fantastic and great new bathroom. Bed was perfect.
Excellent
10.0
Pros: We booked last second when we discovered that our 5 star boutique hotel was extremely dated and worn out. (Horrible) the Conrad is everything we had hoped for, beautiful modern rooms with plenty of space. Decor was perfect, bed and linens were fanta
Details
Reviews
Overall 9.0 Excellent
Based on 1,860 reviews
Location
9.6
WiFi
9.2
Vibe
9.0
Service
8.8
Breakfast
8.5
Amenities
8.3
Food
8.0
Room
7.9
Comfort
7.8
Wellness
2.1
Location
9.2
Service
9.0
Breakfast
8.6
Comfort
7.7
Room
7.4
Location
9.5
Service
8.9
Breakfast
8.6
Amenities
8.5
Comfort
7.9
Room
7.7
Location
9.6
Service
8.7
Comfort
8.0
Room
7.7
Service
8.9
Room
6.7
5.4 Okay
Pros: Location
Cons: At £513 per night for a club room and the cramped breakfast space this is really not good value for money.
I guess it is more suited to bull buy tours who seemed to consume the hotel than a business traveler.
10.0 Excellent
Pros: concierge was very helpful and professional.
Cons:
9.0 Excellent
Pros: The cleanliness, staff were very helpful and polite.
Cons: Unfortunately there was no reception in the room. Had to walk down the corridor.
10.0 Excellent
Pros: The scrambled egg is amazing
Cons:
10.0 Excellent
Pros: We thoroughly enjoyed our state at The Conrad Hilton. The location was perfect and the staff very accommodating and friendly. I loved the fact that the underground station was direct across the street, so no need to cab or uber in from the airport. Such easy access to whatever we wanted to see and go, the entire time we were there.
Cons: There was nothing that we didn't care for during our stay.
7.0 Good
Pros: Location. Breakfast menu.
Cons: 10 minute queue for breakfast, was not acceptable given the money paid for the stay. We raised this with hotel reception who agreed to provide a refund for breakfast, but we are yet to see it....
4.6 Okay
Pros: Location
Cons: The cleanliness, staff from the breakfast not so kind and the lounge under construction
6.5 Good
Pros: Beautiful hotel
Nice location
Friendly staff
Delicious food till late
Cons: Room/ bathroom windows does not isolate street noise. They have to look at this matter seriously. As it’s bringing the rate and experience to a lower level.
3.0 Mediocre
Pros: Staff and location were excellent
Cons: The shower didn’t drain away so had a flood in my room! Informed reception nothing changed. Carpets frayed and coming away from furniture. Poor value for money very disappointed
10.0 Excellent
Pros: Location was awesome. The staff was extremely helpful. Rooms were very spacious for European standards. Very comfortable beds!
Cons: No
10.0 Excellent
Pros: Location in central of London is perfect for tourist. 5 minutes to Westminster Abby/Parliment/Big Ben and 10 to Buckingham Palace. Great staff especially people in Bar from Portugal. Room was just fantastic and great new bathroom. Bed was perfect.
Cons: Afternoon and evening concierge was not helpful and gave poor advice on restaurant.
10.0 Excellent
Pros: We booked last second when we discovered that our 5 star boutique hotel was extremely dated and worn out. (Horrible) the Conrad is everything we had hoped for, beautiful modern rooms with plenty of space. Decor was perfect, bed and linens were fanta
Cons:
Set just steps from St James’s Park, Buckingham Palace and the Houses of Parliament, Conrad London St. James boasts a prestigious, historic facade and a classic, contemporary interior, which showcases stunning art and locally inspired design. The ideal location connects guests to iconic London landmarks spanning Buckingham Palace to Westminster Abbey, and provides easy access to the City and major conference centers. Conrad London St. James’s intuitive and personal service culture appeals to both today’s smart luxury traveler and local clientele who come to dine or hold meetings in the inspiring setting. Experience a world of style in a modern room or suite, featuring a bathtub, a walk-in shower and contemporary in-room technology. Enjoy an innovative take on traditional English food in The Blue Boar restaurant, before sampling a local ale in the Blue Boar bar. Savor a quintessential English afternoon tea in Emmeline’s. Energize with the latest equipment in the 24-hour Fitness Center. With over 7000 sq. ft. flexible meeting space, state-of-the-art audiovisual technology and creative food, this Westminster hotel is ideal for business events, conferences and weddings.
The Radisson Blu Edwardian Hampshire Hotel, part of Edwardian Hotels London, is located in the heart of the city's iconic film and theatreland. The building itself is a striking combination of classic red-brick architecture and a sleek, contemporary interior. Especially eye-catching are the incredible views guests can see from their rooms, taking in the London Eye, Nelson's Column and a close-up view of Leicester Square Gardens which is fabulous during movie premiere nights. A 24 hour fitness room and 6 private meeting spaces hosting between 2 and 120 people complete the hotel's outstanding facilities. The 127 bedrooms include doubles, family rooms and suites, featuring luxurious 350 thread count Egyptian cotton bedding, down pillows, Italian marble bathrooms, elegant decor and cutting-edge technology, with Samsung TVs offering up to 300 channels in multiple languages and free high-speed WiFi up to 150mbps on an unlimited number of devices. For a real treat, book into one of the hotel's stunning square-facing rooms or suites to make it feel as if you are floating above the bustling Leicester Square. Leicester Square Kitchen is a place to enjoy superb food in effortlessly cool surroundings. Contemporary furnishings coupled with a relaxed atmosphere provide the backdrop to a fabulous fusion of Peruvian-Mexican sharing plates, with all food being prepared onsite. Meanwhile, (the) At The Hampshire Lounge Bar and al fresco terrace offers afternoon tea and light snacks. Always on trend, the Lounge Bar also regularly collaborates with some of the world's finest food and drink brands. Famous sights and attractions, such as Soho, Piccadilly Circus, China Town, Covent Garden, Mayfair, Regent St, Trafalgar Square's National Gallery and National Portrait Gallery, Fortnum and Mason and the Embankment, are all minutes away, as is Leicester Square Underground station (linking to London Waterloo).
Overall 8.9 Excellent
Based on 3,097 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
9.0
Pros: Great location
Excellent
9.0
Pros: Location, Location & Location! Rooms were larger than most typical European hotel rooms. Maid service was excellent, all staff members went out of their way to assist you. Smaller hotel with an intimate feel and greater attention was given to you.
Good
6.0
Pros: Excellent location. Very quiet for the activity outside. Staff very courteous and professional.
Poor
1.0
Pros: Location - central proximity to Tube & restaurants
Excellent
10.0
Pros: Location! Such a comfortable bed too!
Excellent
10.0
Pros: The room was FANTASTIC for my family and I. It was overlooking the square and had these great windows. The staff was WONDERFUL! They were very professional and went out of their way to assist us. They treated us with chocolate covered strawberries, lovely
Excellent
10.0
Pros: Hotel employee in the Breakfast room was exceptional. Breakfast spread was a highlight of the day
Excellent
9.2
Pros: Location was great - staff is super friendly and helpful
Excellent
10.0
Pros: Breakfast was of excellent quality Comfortable bed Excellent location Very friendly and helpful staff
Okay
5.0
Pros: Sliding door to closet broken. Bed lumpy and very uncomfortable. Bathroom lacking for a lack of a better word.
Excellent
10.0
Pros: Located in the theater and museum area, it stands out as a cozy refuge in The bustling center of London. The beautiful architecture of the building adds to the charm. Although our room did not have a view, the staff was very accommodating. Thank you!
Excellent
10.0
Pros: Centrally located. Staff.
Details
Reviews
Overall 8.9 Excellent
Based on 3,097 reviews
Location
9.7
Service
9.4
Breakfast
8.8
Bar
8.5
Food
7.9
Room
7.1
WiFi
6.6
Wellness
2.8
Service
9.9
Location
9.8
Breakfast
8.9
Room
7.3
Location
9.8
Service
9.1
Breakfast
8.9
Room
7.0
Location
9.8
Service
9.5
Room
6.1
Comfort
5.4
Service
9.5
Breakfast
8.8
9.0 Excellent
Pros: Great location
Cons: None
9.0 Excellent
Pros: Location, Location & Location! Rooms were larger than most typical European hotel rooms. Maid service was excellent, all staff members went out of their way to assist you. Smaller hotel with an intimate feel and greater attention was given to you.
Cons: Its in the center of all the hot spots, you will see lots of people begging and homeless people are more present. I think that's typical - unfortunately.
6.0 Good
Pros: Excellent location. Very quiet for the activity outside. Staff very courteous and professional.
Cons: Rooms a little dated.
1.0 Poor
Pros: Location - central proximity to Tube & restaurants
Cons: I travel frequently and spend a great deal of time in hotels globally. Radisson Blu is not 5 star and shouldn’t be classified as such. I’d like to speak with an agent regarding this trip
10.0 Excellent
Pros: Location! Such a comfortable bed too!
Cons: Really noting to not like
10.0 Excellent
Pros: The room was FANTASTIC for my family and I. It was overlooking the square and had these great windows. The staff was WONDERFUL! They were very professional and went out of their way to assist us. They treated us with chocolate covered strawberries, lovely
Cons: Nope it was PERFECT!
10.0 Excellent
Pros: Hotel employee in the Breakfast room was exceptional. Breakfast spread was a highlight of the day
Cons: The room was dark and faced a blank wall. Paint was peeling off the ceiling in the bathroom. But the room was generally very luxurious, most of the bathroom fittings were excellent, and overall the room was very comfortable.
9.2 Excellent
Pros: Location was great - staff is super friendly and helpful
Cons: Really, not much negative to say. It is on the square, so no street access but the staff were great and helped us with luggage and getting a taxi
10.0 Excellent
Pros: Breakfast was of excellent quality Comfortable bed Excellent location Very friendly and helpful staff
Cons:
5.0 Okay
Pros: Sliding door to closet broken. Bed lumpy and very uncomfortable. Bathroom lacking for a lack of a better word.
Cons:
10.0 Excellent
Pros: Located in the theater and museum area, it stands out as a cozy refuge in The bustling center of London. The beautiful architecture of the building adds to the charm. Although our room did not have a view, the staff was very accommodating. Thank you!
Cons: Nothing
10.0 Excellent
Pros: Centrally located. Staff.
Cons: Heavy tourist area but centrally located which was nice for convenience.
The Radisson Blu Edwardian Hampshire Hotel, part of Edwardian Hotels London, is located in the heart of the city's iconic film and theatreland. The building itself is a striking combination of classic red-brick architecture and a sleek, contemporary interior. Especially eye-catching are the incredible views guests can see from their rooms, taking in the London Eye, Nelson's Column and a close-up view of Leicester Square Gardens which is fabulous during movie premiere nights. A 24 hour fitness room and 6 private meeting spaces hosting between 2 and 120 people complete the hotel's outstanding facilities. The 127 bedrooms include doubles, family rooms and suites, featuring luxurious 350 thread count Egyptian cotton bedding, down pillows, Italian marble bathrooms, elegant decor and cutting-edge technology, with Samsung TVs offering up to 300 channels in multiple languages and free high-speed WiFi up to 150mbps on an unlimited number of devices. For a real treat, book into one of the hotel's stunning square-facing rooms or suites to make it feel as if you are floating above the bustling Leicester Square. Leicester Square Kitchen is a place to enjoy superb food in effortlessly cool surroundings. Contemporary furnishings coupled with a relaxed atmosphere provide the backdrop to a fabulous fusion of Peruvian-Mexican sharing plates, with all food being prepared onsite. Meanwhile, (the) At The Hampshire Lounge Bar and al fresco terrace offers afternoon tea and light snacks. Always on trend, the Lounge Bar also regularly collaborates with some of the world's finest food and drink brands. Famous sights and attractions, such as Soho, Piccadilly Circus, China Town, Covent Garden, Mayfair, Regent St, Trafalgar Square's National Gallery and National Portrait Gallery, Fortnum and Mason and the Embankment, are all minutes away, as is Leicester Square Underground station (linking to London Waterloo).
Embrace history and modernity at London Marriott Hotel County Hall, located in the bustling South Bank, steps away from Westminster Bridge. Situated in London’s former City Hall, overlooking the Houses of Parliament, our hotel embodies the city's storied history and quintessentially British spirit. Views of Big Ben and London Eye are vividly on display from many of our guest rooms, suites and public spaces, while 5-star amenities set the stage for an inspired stay. Discover luxurious bedding, pristine bathrooms and complimentary Wi-Fi as well as a state-of-the-art fitness centre and indoor pool. Dine at Gillray’s Steakhouse & Bar, where you'll find over 100 gins and locally-sourced steaks from O’Shea's Butchers or enjoy award-winning afternoon tea in The Library. Hold your next business meeting or special event at our hotel, which boasts 8,977 square feet of elegant space and 12 event venues with views of Westminster. A quintessentially British experience inside London’s most photographed destination.
Overall 8.8 Excellent
Based on 1,401 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
10.0
Pros: All was just perfect! This is a truly a 5 stars hotels. Great people, wonderful service you feel really welcome. Location is a plus on the one side, because is close to major tourist attraction but it can be as well a minus when u wish to escape from it.
Poor
1.0
Pros: Nothing much to like
Okay
5.0
Pros: Location
Good
6.8
Pros: Friendly staff, modern room, good location
Good
7.9
Pros: Very nice clean room. However for what I paid I expected a little more
Excellent
10.0
Pros: The shower was enormous. You can make your own pancakes at breakfast. Massive walk-in wardrobe.
Excellent
10.0
Pros: Great location! Beautifully appointed room!
Excellent
8.0
Pros: Location and appearance.
Excellent
10.0
Pros: Location, service was great.
Good
6.8
Pros: The club lounge staff were excellent and very friendly. The location of the hotel was close to everything.
Excellent
9.0
Pros: Great location and a very nice hotel. They seem more like a 4 star than a 5 star hotel though.
Excellent
10.0
Pros: Excellent! Wish I could stay more often
Details
Reviews
Overall 8.8 Excellent
Based on 1,401 reviews
Location
9.7
Vibe
8.2
Service
8.1
Room
7.9
Comfort
7.5
Wellness
7.0
Pool
6.8
Breakfast
5.4
WiFi
5.1
Value
4.9
Location
9.8
Service
8.0
Room
7.1
Breakfast
5.0
Location
9.7
Service
8.1
Room
7.3
10.0 Excellent
Pros: All was just perfect! This is a truly a 5 stars hotels. Great people, wonderful service you feel really welcome. Location is a plus on the one side, because is close to major tourist attraction but it can be as well a minus when u wish to escape from it.
Cons:
1.0 Poor
Pros: Nothing much to like
Cons: Noisy room could not get to sleep.
5.0 Okay
Pros: Location
Cons: Service was not good at the restaurant, in-room dining. They never brought my sandwich after 45 min late in the evening. I called about it and was told there was a 'miscommunication' with the kitchen. If I still wanted, it would take another 20 min.
6.8 Good
Pros: Friendly staff, modern room, good location
Cons: Reception tried to upsell us to a better view! Breakfast was £20 per person! So easy to eat for much less on the town. Room was hot without a decent temp control option. Will stay elsewhere next time.
7.9 Good
Pros: Very nice clean room. However for what I paid I expected a little more
Cons: The room was clean but they didn’t tidy it every day and one would expect that they would
10.0 Excellent
Pros: The shower was enormous. You can make your own pancakes at breakfast. Massive walk-in wardrobe.
Cons: Nothing.
10.0 Excellent
Pros: Great location! Beautifully appointed room!
Cons: More dining options needed
8.0 Excellent
Pros: Location and appearance.
Cons: The primary lounge in the hotel was occupied by a private affair...fine. But the secondary lounge was not properly staffed and our service was extremely poor. When I pointed out the poor service they did comp our two gins.
10.0 Excellent
Pros: Location, service was great.
Cons: Not applicable
6.8 Good
Pros: The club lounge staff were excellent and very friendly. The location of the hotel was close to everything.
Cons: The taxi service was very limited due to road work. The hotel seemed to be understaffed. We requested a late check out and were given a 2:00pm checkout only to be called twice and had housekeeping come into the room while I was getting in the shower . They let us know that their next guests had already arrived and were waiting for the room. Our stay included airport transfers and we had given them all our flight departure information, but on our departure day they had not arranged transportation and we had to just pay for a taxi ourselves. The hotel felt like it needed more organization . The hotel is in a historic building and the walk from the lift to our room was very long. The lifts were also were creaky and half way during our stay one lift quit working.
9.0 Excellent
Pros: Great location and a very nice hotel. They seem more like a 4 star than a 5 star hotel though.
Cons:
10.0 Excellent
Pros: Excellent! Wish I could stay more often
Cons:
Embrace history and modernity at London Marriott Hotel County Hall, located in the bustling South Bank, steps away from Westminster Bridge. Situated in London’s former City Hall, overlooking the Houses of Parliament, our hotel embodies the city's storied history and quintessentially British spirit. Views of Big Ben and London Eye are vividly on display from many of our guest rooms, suites and public spaces, while 5-star amenities set the stage for an inspired stay. Discover luxurious bedding, pristine bathrooms and complimentary Wi-Fi as well as a state-of-the-art fitness centre and indoor pool. Dine at Gillray’s Steakhouse & Bar, where you'll find over 100 gins and locally-sourced steaks from O’Shea's Butchers or enjoy award-winning afternoon tea in The Library. Hold your next business meeting or special event at our hotel, which boasts 8,977 square feet of elegant space and 12 event venues with views of Westminster. A quintessentially British experience inside London’s most photographed destination.
A stunning five-star luxury hotel overlooking the River Thames near Embankment recommended by Forbes Travel Guide and Cond Nast Johansens This majestic five-star hotel presides over the River Thames with outstanding views. From glittering chandeliers to contemporary design, this central hotel opposite the London Eye reflects a proud heritage. Enjoy the original tiled floors and discover a hotel with a secret past. Stay in the building that was once home and office to the first Chief of Secret Intelligence Service (MI6), Sir Mansfield Cumming, and now commemorated with an English Heritage Blue Plaque.
Overall 8.7 Excellent
Based on 4,239 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
9.0
Pros: Hotel has great location. Walking distance from all attractions. Hotel design is classic. Staff is nice and friendly. Good English breakfast. I had birthday during our stay and hotel upgraded our room free of charge and grant nice cake.
Excellent
10.0
Pros: Perfect location. Great room - quiet clean and large. Staff really helpful as well.
Excellent
9.6
Pros: This was a nice hotel that well to do people stay at. There’s a doorman in a top hat and there are towels and bathrobes. I imagine that the nicer rooms have a whole bunch more stuff. Being poor, I booked the cheap room. It was nice.
Excellent
9.2
Pros: Located 5 minutes away from Trafagar Square, 2 minutes away from from Embankment tube station. Nice and helpful staff, spacious room, excellent varied buffet breakfast. The hotel is off Whitehall, very little traffic and very quiet.
Excellent
10.0
Pros: Comfortable bed
Excellent
9.6
Pros: Decor and Xmas decorations were beautiful
Poor
1.0
Pros: Nothing good to say. Extremely disappointing
Excellent
9.0
Pros: The location was in walking distance of many local sites, like Buckingham Palace, Trafalgar Square, Horseguards, London Eye, and Parliament. The staff were helpful and friendly, hotel was well kept. Had excellent food from their restaurant, 1212.
Excellent
8.0
Pros: Bathrooms very clean and staff are wonderful
Excellent
9.0
Pros: service and cleanliness
Excellent
9.0
Pros: Location was Amazing. Very close to the Thames, Trafalgar Square, Embankment Bridge, and Underground. Walking distance to Covent Garden, Leicester Square, Piccadilly Circus and Westminster. Loved the heated bathroom floor and towel rack.
Excellent
8.0
Pros: Stayed in a king suite . View from the room was fantastic and the absolutely stunning at night. The room was spacious and comfortable with very nicely appointed furniture and bed. The bathroom with the heated floor was very nice surprise. Doorman was wonderfully welcoming, the bellboys were quick and helpful and the concierge was professional and always pleasant and patient.
Details
Reviews
Overall 8.7 Excellent
Based on 4,239 reviews
Location
9.8
Service
8.3
Amenities
7.6
Breakfast
7.4
Vibe
7.4
Room
6.8
WiFi
3.2
Location
9.9
Service
7.8
Breakfast
7.5
Room
5.7
Location
9.8
Service
8.2
Amenities
7.8
Breakfast
7.2
Room
6.8
Location
9.9
Service
7.8
Breakfast
7.2
Amenities
6.8
Vibe
5.8
Room
5.3
Location
9.9
Service
8.5
Vibe
6.6
Room
6.4
Comfort
6.1
9.0 Excellent
Pros: Hotel has great location. Walking distance from all attractions. Hotel design is classic. Staff is nice and friendly. Good English breakfast. I had birthday during our stay and hotel upgraded our room free of charge and grant nice cake.
Cons: Hotel restaurant for dinner nor exactly what i was expected for 5 star hotel. Seafood starters were great, but steaks and lamb for main course could be cooked better. But around hotel there are many nice restaurants so it is not the case.
10.0 Excellent
Pros: Perfect location. Great room - quiet clean and large. Staff really helpful as well.
Cons:
9.6 Excellent
Pros: This was a nice hotel that well to do people stay at. There’s a doorman in a top hat and there are towels and bathrobes. I imagine that the nicer rooms have a whole bunch more stuff. Being poor, I booked the cheap room. It was nice.
Cons: It was tricky Working out how to turn the lights off. You may laugh, but it was very confusing.
9.2 Excellent
Pros: Located 5 minutes away from Trafagar Square, 2 minutes away from from Embankment tube station. Nice and helpful staff, spacious room, excellent varied buffet breakfast. The hotel is off Whitehall, very little traffic and very quiet.
Cons: No restaurants nearby.
10.0 Excellent
Pros: Comfortable bed
Cons: Breakfast
9.6 Excellent
Pros: Decor and Xmas decorations were beautiful
Cons: TV in shower was not working
1.0 Poor
Pros: Nothing good to say. Extremely disappointing
Cons: I was downgraded from a deluxe room to a standard room (essentially.a closet)and my compensation was a 14 £ cocktail. The following day the y transferred me to a deluxe room and despite two request to make sure there were no feathers in the room...
9.0 Excellent
Pros: The location was in walking distance of many local sites, like Buckingham Palace, Trafalgar Square, Horseguards, London Eye, and Parliament. The staff were helpful and friendly, hotel was well kept. Had excellent food from their restaurant, 1212.
Cons:
8.0 Excellent
Pros: Bathrooms very clean and staff are wonderful
Cons: Very old doors, carpet need to be changed, overall it worth 4 stars not 5
9.0 Excellent
Pros: service and cleanliness
Cons: WIFI in romm sucks
9.0 Excellent
Pros: Location was Amazing. Very close to the Thames, Trafalgar Square, Embankment Bridge, and Underground. Walking distance to Covent Garden, Leicester Square, Piccadilly Circus and Westminster. Loved the heated bathroom floor and towel rack.
Cons: The View in the room was not the best. Crane and workmen right outside our room. Marble on the floor needed repairs
8.0 Excellent
Pros: Stayed in a king suite . View from the room was fantastic and the absolutely stunning at night. The room was spacious and comfortable with very nicely appointed furniture and bed. The bathroom with the heated floor was very nice surprise. Doorman was wonderfully welcoming, the bellboys were quick and helpful and the concierge was professional and always pleasant and patient.
Cons: I asked for an early check in which wasn't possible and I understood this. However, when I returned at the regular check in time, the receptionist without checking with anyone, insisted the room still wasn't ready. Had to ask for the manager, who after checking with housekeeping, found the room was ready. Receptionist was not happy at being contradicted and was less than pleasant for the rest of the check-in process. Not offered breakfast discount on check-in so would have paid substantially more if I hadn't found out about the discount by accident. Stayed two nights. Mini-fridge was not restocked the second day. Took 45 minutes to get a bucket of ice and then felt guilty for asking for it when we found out the poor guy doing room service was the only one on duty. Seems like the hotel needs to amp up the staff numbers to provide the five star service you're paying for.
A stunning five-star luxury hotel overlooking the River Thames near Embankment recommended by Forbes Travel Guide and Cond Nast Johansens This majestic five-star hotel presides over the River Thames with outstanding views. From glittering chandeliers to contemporary design, this central hotel opposite the London Eye reflects a proud heritage. Enjoy the original tiled floors and discover a hotel with a secret past. Stay in the building that was once home and office to the first Chief of Secret Intelligence Service (MI6), Sir Mansfield Cumming, and now commemorated with an English Heritage Blue Plaque.
Park Plaza Westminster Bridge London sits boldly at the Waterloo end of Westminster Bridge. From its iconic position opposite Big Ben and the Houses of Parliament, the hotel places London’s finest landmarks at your fingertips, and is easily accessible for key business districts. The London Eye, Big Ben, and the city’s finest theatres, restaurants and bars are just a few steps away. A choice of tastefully conceived and breathtakingly executed guestrooms and suites includes large Studio Rooms with a bedroom, bathroom, and plenty of living space, perfect for longer stays. On the hotel’s highest floors, enhanced amenities and extra space are on offer in the chic Penthouses and Suites, some of which have split-level duplex accommodation, balconies and panoramic city views. For those looking for extra amenities, our Executive Rooms and Suites offer access to our 2nd floor Executive Lounge, serving a range of snacks and drinks throughout the day, and breath-taking views of the Houses of Parliament. Brasserie Joël presents delicious French cuisine with seasonal specialities, while Ichi Sushi & Sashimi offers a true taste of Tokyo. The Executive Lounge is the place for afternoon tea and light bites, Primo Bar comes alive every evening with live music and sophisticated cocktails, and illy caffé serves authentic Italian coffees. Unique among central London hotels, Park Plaza Westminster Bridge London boasts a fitness centre with 15-metre pool and Europe’s first Mandara Spa, an exquisite oasis of Balinese calm. Nine treatment rooms, a manicure and pedicure area and relaxation lounge combine to offer indulgent pampering with the finest spa products.
Overall 8.6 Excellent
Based on 21,666 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10.0
Pros: Location is central to everything
Good
7.0
Pros: The location was amazing. The hotel was very clean and the hotel staff was friendly and helpful.
Mediocre
3.7
Pros: The only thing good about this hotel for my situation was the location.
Excellent
9.0
Pros: The location was amazing. The concierge was very helpful as were the staff.
Excellent
9.0
Pros: Location, free breakfast
Okay
4.0
Excellent
9.7
Pros: Sky sports, Sky Movies on TV. Reasonably priced room service.
Mediocre
2.0
Pros: Location was ok
Excellent
10.0
Pros: Lovely spacious rooms. Great location. Great facilities. Friendly staff.
Good
7.7
Pros: Breakfast not good
Excellent
9.2
Pros: Quiet. Good cleaning service for room, except they kept forgetting to give us a bath mat. Rooms are inspected after being cleaned. Great location.
Excellent
8.0
Pros: convenient position
Details
Reviews
Overall 8.6 Excellent
Based on 21,666 reviews
Location
9.7
Comfort
7.7
Room
7.4
Service
7.4
WiFi
7.4
Pool
6.8
Breakfast
5.8
Value
5.0
Location
9.6
Service
7.4
Room
7.1
Pool
6.7
WiFi
5.7
Breakfast
5.6
Value
4.9
Location
9.6
Comfort
8.2
Room
7.3
Service
6.7
Pool
6.2
WiFi
5.9
Breakfast
5.0
Value
4.6
Location
9.7
Room
6.5
Pool
6.4
Service
6.4
Breakfast
5.8
Value
5.5
Location
9.9
Room
8.2
Comfort
7.9
Pool
7.0
Service
6.6
Breakfast
5.3
Value
4.9
10.0 Excellent
Pros: Location is central to everything
Cons:
7.0 Good
Pros: The location was amazing. The hotel was very clean and the hotel staff was friendly and helpful.
Cons: Pool use was very limited. You have to pre-book your swims and are only allowed 30 minutes each day to swim. The staff at the spa front desk were rude and were not nice. No linens were provided for the sofa bed and we were told we could not have any.
3.7 Mediocre
Pros: The only thing good about this hotel for my situation was the location.
Cons: Reception at the front desk were poorely skilled. Absolutely no communication between them and the customer about how the room is/was going to be. I paid for a room which I thought I was going to receive a decent room with a view. Instead I got a dark closet room with a very small window of the inside of the building, was not worth the ridiculous price per night. I would compare my room to a youth hostel, pretty much just a place to lay my head, nothing more, nothing less.
9.0 Excellent
Pros: The location was amazing. The concierge was very helpful as were the staff.
Cons: The suite was nice. The menu on the TV was hard to follow and use. Also there was not a vent in the bathroom.
9.0 Excellent
Pros: Location, free breakfast
Cons: No top sheet on bed Broken wake up calling system
4.0 Okay
Pros:
Cons: Provide adjoining rooms as advertised. Better guest relations assistance. The GM is totally absent and uninvolved in hotel operations. Called twice for extra towels that never came.
9.7 Excellent
Pros: Sky sports, Sky Movies on TV. Reasonably priced room service.
Cons: Didn't feel mattress to be very comfy.
2.0 Mediocre
Pros: Location was ok
Cons: Damaged & dirty floors, curtains, furniture, walls. Utter disappointment. Ignore accurately a 2-3 star hotel. I took photos of all the dirt, stains & damage. Hotel upgraded us to a suite. Overpriced laundry service & lost clothing. Utter disap
10.0 Excellent
Pros: Lovely spacious rooms. Great location. Great facilities. Friendly staff.
Cons:
7.7 Good
Pros: Breakfast not good
Cons: Breakfast, odor of the room.
9.2 Excellent
Pros: Quiet. Good cleaning service for room, except they kept forgetting to give us a bath mat. Rooms are inspected after being cleaned. Great location.
Cons: No free water in room. Lights are way too bright and not dimmable. Blinding. Bistro food at Brasserie Joel was mediocre at best and fairly expensive.
8.0 Excellent
Pros: convenient position
Cons: No
Park Plaza Westminster Bridge London sits boldly at the Waterloo end of Westminster Bridge. From its iconic position opposite Big Ben and the Houses of Parliament, the hotel places London’s finest landmarks at your fingertips, and is easily accessible for key business districts. The London Eye, Big Ben, and the city’s finest theatres, restaurants and bars are just a few steps away. A choice of tastefully conceived and breathtakingly executed guestrooms and suites includes large Studio Rooms with a bedroom, bathroom, and plenty of living space, perfect for longer stays. On the hotel’s highest floors, enhanced amenities and extra space are on offer in the chic Penthouses and Suites, some of which have split-level duplex accommodation, balconies and panoramic city views. For those looking for extra amenities, our Executive Rooms and Suites offer access to our 2nd floor Executive Lounge, serving a range of snacks and drinks throughout the day, and breath-taking views of the Houses of Parliament. Brasserie Joël presents delicious French cuisine with seasonal specialities, while Ichi Sushi & Sashimi offers a true taste of Tokyo. The Executive Lounge is the place for afternoon tea and light bites, Primo Bar comes alive every evening with live music and sophisticated cocktails, and illy caffé serves authentic Italian coffees. Unique among central London hotels, Park Plaza Westminster Bridge London boasts a fitness centre with 15-metre pool and Europe’s first Mandara Spa, an exquisite oasis of Balinese calm. Nine treatment rooms, a manicure and pedicure area and relaxation lounge combine to offer indulgent pampering with the finest spa products.
Park Plaza London Waterloo offers relaxation and comfort in the heart of South Bank. With modern facilities and a warm atmosphere, the hotel welcomes both business and travellers. From the striking Royal Festival Hall and National Theatre to Tate Modern and Borough Market, guests have inspiring culture at their fingertips, and are only minutes from the West End by tube. Nearby London Waterloo Station also offers easy connections to the City and the South of England. The hotel’s 494 stylish design-led guest rooms include Suites and spacious Studio Rooms and Superior Rooms. All guest rooms include ultra-comfortable Park Plaza beds, 48-inch smart LED TVs, Elemis bathroom amenities and complimentary Wi-Fi. Superior Rooms and Studio Rooms have walk-in showers, while the Suites also feature a bath, and some rooms benefit from a private terrace with spectacular views of London. With an indoor heated pool and latest Technogym equipment the fitness centre is open 24 hours a day. Florentine offers an all-day dining menu, and a wide selection of craft beers and signature cocktails is on offer at the bar. For the finest quality coffee, guests can head to the Illy Caffé.
Overall 8.6 Excellent
Based on 12,430 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9.2
Pros: Location is perfect. Nice rooms.
Excellent
9.1
Pros: Rooms were clean and refreshing...bathroom shower was amazing.
Okay
4.5
Pros: The location.
Excellent
8.0
Pros: Modern room with all the gadgets. Nice staff and feels very new and clean.
Excellent
10.0
Pros: the room the whole set up how everything was so close to get to,
Excellent
8.0
Pros: The view from our room was exceptional
Excellent
9.6
Pros: Beautiful modern well equipped rooms. Great location for South Bank and walkable to Covent Garden.
Good
7.5
Pros: Good breakfast
Excellent
10.0
Pros: My room was in a quite area and no disturbances in the night. Good fitness centre to work out in the morning.
Excellent
9.2
Pros: Staff were a little rude when checking in later on in the night but aside if that, great stay
Details
Reviews
Overall 8.6 Excellent
Based on 12,430 reviews
Location
9.4
Vibe
9.3
WiFi
9.2
Service
7.7
Room
7.2
Pool
7.0
Breakfast
6.9
Beach
2.9
Vibe
9.8
Location
9.4
WiFi
8.5
Service
8.0
Breakfast
7.3
Room
7.2
Pool
6.1
Location
9.6
Vibe
9.1
Service
8.0
Pool
7.4
Room
6.7
Breakfast
6.5
Location
9.3
Pool
7.4
Service
7.3
Breakfast
6.6
Room
6.4
Value
6.0
Location
9.5
Vibe
9.1
Room
7.0
Service
7.0
Breakfast
6.9
9.2 Excellent
Pros: Location is perfect. Nice rooms.
Cons: Cleaning in the room.
9.1 Excellent
Pros: Rooms were clean and refreshing...bathroom shower was amazing.
Cons: There was no business center to print your own boarding passes or tickets to attractions.
4.5 Okay
Pros: The location.
Cons: I stayed at this hotel with my mom for 5 days while on holiday. I don't recommend it. It's overpriced for the amenities provided. The pool is mediocre: it's very small and only good if you have restless children (there's only 5 lounge chairs). The gym was ok. Twice the cleaners did not come to our room as required, and we even ran out of toilet paper because, when the cleaner did come, she did not leave any toilet paper! There's free wifi which was good and the many tv channels. The location is basically the main attraction. My 2 cents is that find a hotel without the gym and pool, and go for the location to save money. And find a hotel with reliable cleaners that speak at least basic English. None of my cleaners spoke any English and did not understand words like toilet paper...
8.0 Excellent
Pros: Modern room with all the gadgets. Nice staff and feels very new and clean.
Cons: Ironing board and iron awful! Quite small room and no full length mirror apart from next to bed where you can't see. No dressing table to sit down to put on make up or dry hair etc
10.0 Excellent
Pros: the room the whole set up how everything was so close to get to,
Cons: nothing it was all perfect, not dorchester but perfect
8.0 Excellent
Pros: The view from our room was exceptional
Cons: Shower was not particularly hot Pancakes at breakfast were salty and dry with very little maple syrup
9.6 Excellent
Pros: Beautiful modern well equipped rooms. Great location for South Bank and walkable to Covent Garden.
Cons: Breakfast is self service, which is ok if kitchen can keep up with demand. My husband stood and waited 12-15 mins for Bacon and sausages to be replenished after asking three times ! In fact I breakfasted alone , which made me sad as it was our wedding anniversary trip . When it arrived the food was good .
7.5 Good
Pros: Good breakfast
Cons: The shower on the hottest setting wasn't hot enough and the pressure wasn't great
10.0 Excellent
Pros: My room was in a quite area and no disturbances in the night. Good fitness centre to work out in the morning.
Cons: Not what I can think of
9.2 Excellent
Pros: Staff were a little rude when checking in later on in the night but aside if that, great stay
Cons: Air conditioning didn’t seem to make much difference and was very slow to adjust
Park Plaza London Waterloo offers relaxation and comfort in the heart of South Bank. With modern facilities and a warm atmosphere, the hotel welcomes both business and travellers. From the striking Royal Festival Hall and National Theatre to Tate Modern and Borough Market, guests have inspiring culture at their fingertips, and are only minutes from the West End by tube. Nearby London Waterloo Station also offers easy connections to the City and the South of England. The hotel’s 494 stylish design-led guest rooms include Suites and spacious Studio Rooms and Superior Rooms. All guest rooms include ultra-comfortable Park Plaza beds, 48-inch smart LED TVs, Elemis bathroom amenities and complimentary Wi-Fi. Superior Rooms and Studio Rooms have walk-in showers, while the Suites also feature a bath, and some rooms benefit from a private terrace with spectacular views of London. With an indoor heated pool and latest Technogym equipment the fitness centre is open 24 hours a day. Florentine offers an all-day dining menu, and a wide selection of craft beers and signature cocktails is on offer at the bar. For the finest quality coffee, guests can head to the Illy Caffé.
Our 4-Star Novotel Waterloo hotel is within walking distance of the Thames, Big Ben and Buckingham Palace - making it the ideal stay for families. Make the most of this central London location by requesting a room with views of London's breathtaking skyline. After a busy day you'll want to unwind in our modern hotel gym, complete with a sauna and wellness facilities.
Overall 8.6 Excellent
Based on 8,041 reviews
All reviews
- All reviews
- Families
- Business
- Couples
- Solo
Excellent
10.0
Pros: Upon check in we were greeted and checked-in by hotel employee, so welcoming. All staff were friendly. The rooms were snug but the beds were foam topped and comfortable. The breakfast was hot, plentiful with a good variety.
Excellent
9.2
Pros: Fantastic cheerful and helpful staff, couldn't do enough for you, balloons and cake in the room for my daughters birthday along with a lovely card, great car park with very large spaces! (We pre booked the parking separately online as it worked out much cheaper than through the hotel direct) great location, the only downside were the beds and pillows, personal preference, I know but we found them to be hard and very uncomfortable, this was the only downside! Otherwise great hotel and would return
Excellent
10.0
Pros: Extremely helpful and friendly Staff. Fredrico from maintenance and Ursula on reception should be commended for their superior service.
Excellent
8.3
Pros: Good food, friendly helpful staff, clean room
Excellent
8.0
Pros: Location is perfect for our remembrance weekend in London. Staff good, particularly in the bar.
Excellent
10.0
Pros: Location and room
Good
6.0
Pros: Paying so much and staying in Novotel **** I was expecting it to be great (other Novotels are great). But it was... fine.
Excellent
10.0
Pros: Very clean and the room seemed new
Excellent
8.0
Pros: Modern rooms & relatively close to all the sights - 10 minute walk minimum.
Good
7.0
Pros: The breakfast buffet
Okay
5.0
Pros: It was no more than I expected!!!
Excellent
10.0
Details
Reviews
Overall 8.6 Excellent
Based on 8,041 reviews
WiFi
9.6
Vibe
9.2
Service
9.2
Location
9.2
Breakfast
8.0
Room
7.9
Comfort
7.0
Vibe
9.5
Location
9.4
WiFi
9.3
Service
9.1
Breakfast
8.3
Room
8.0
Location
9.7
Vibe
9.1
WiFi
9.1
Service
8.8
Room
7.5
Breakfast
6.6
Service
9.3
Location
8.9
Room
8.1
Breakfast
7.6
Service
9.4
Location
9.4
Breakfast
8.1
Cleanliness
7.8
Room
7.5
10.0 Excellent
Pros: Upon check in we were greeted and checked-in by hotel employee, so welcoming. All staff were friendly. The rooms were snug but the beds were foam topped and comfortable. The breakfast was hot, plentiful with a good variety.
Cons: It was a tad bit off the beaten path. Since it is next to the Police Station and near St. Thomas Hospital we heard a lot of sirens. Also it is a 10 minute walk from any store and there are no vending machine or snack shop on site.
9.2 Excellent
Pros: Fantastic cheerful and helpful staff, couldn't do enough for you, balloons and cake in the room for my daughters birthday along with a lovely card, great car park with very large spaces! (We pre booked the parking separately online as it worked out much cheaper than through the hotel direct) great location, the only downside were the beds and pillows, personal preference, I know but we found them to be hard and very uncomfortable, this was the only downside! Otherwise great hotel and would return
Cons: Uncomfortable bed and pillows
10.0 Excellent
Pros: Extremely helpful and friendly Staff. Fredrico from maintenance and Ursula on reception should be commended for their superior service.
Cons:
8.3 Excellent
Pros: Good food, friendly helpful staff, clean room
Cons: We could feel all the springs in the mattress, investigated in the morning to find the mattress was upside down and the nice soft foam top was underneath
8.0 Excellent
Pros: Location is perfect for our remembrance weekend in London. Staff good, particularly in the bar.
Cons: It would be great if you gave a discount for Veterans on Remembrance Weekend. We’ve stayed with you for the last 3years and the prices are always going up. A mark of respect to those that have served would be very thoughtful.
10.0 Excellent
Pros: Location and room
Cons: N/a
6.0 Good
Pros: Paying so much and staying in Novotel **** I was expecting it to be great (other Novotels are great). But it was... fine.
Cons: The overall quality & feel just wasn't ****
10.0 Excellent
Pros: Very clean and the room seemed new
Cons: No.
8.0 Excellent
Pros: Modern rooms & relatively close to all the sights - 10 minute walk minimum.
Cons: There are no retail or restaurant establishments around the hotel. If you're in need of something quick, its a cab ride or walk away.
7.0 Good
Pros: The breakfast buffet
Cons: The hallway carpeting is extremely worn and dirty and needs to be replaced
5.0 Okay
Pros: It was no more than I expected!!!
Cons: We booked twin beds and was given a double! We were moved to a disabled room and were told the bed would be split whilst we were out! We went out of the hotel for over three hours and when we returned the bed still had not been split so we had to request they do it again!!!
10.0 Excellent
Pros:
Cons: None
Our 4-Star Novotel Waterloo hotel is within walking distance of the Thames, Big Ben and Buckingham Palace - making it the ideal stay for families. Make the most of this central London location by requesting a room with views of London's breathtaking skyline. After a busy day you'll want to unwind in our modern hotel gym, complete with a sauna and wellness facilities.
Overall 8.6 Excellent
Based on 6,817 reviews
All reviews
- All reviews
- Couples
- Solo
- Families
- Business
Excellent
8.0
Pros: Hotel was in a great location with a friendly staff
Excellent
9.6
Pros: Great location, clean and modern facilities, comfy bed, great shower, air conditioning
Excellent
10.0
Pros: Helpful staff. Wine and cheese event of exceptional quality with friendly atmosphere.
Excellent
10.0
Pros: Central location on a quiet street. Friendly, knowledgeable staff. Efficiency at a busy Reception. All staff was ready and willing to help. I needed to leave my suitcase for the day after checkout and again the staff couldn’t have been kinder or mo
Excellent
9.0
Pros: Great location, friendly staff, cosy (but really small) room. I really appreciate the wine and cheese the offer in the evening.
Excellent
8.3
Pros: Manager and staff fantastic.food and wine well priced (and free wine from 5-8 with lively cheese and nibbles amazing). Very efficient and well led staff. Venue is crazily good- few mins walk to theatre.
Excellent
8.8
Pros: The staff was very accommodating, very helpful and very attentive to the needs of the guests. All the managers, front desk personnel and restaurant servers especially Goncalo, Jogi and Raiza try their best to assist guests with their queries. The daily unlimited complimentary cheese and wine from 5-8pm for guests was fantastic. Excellent location... 3 minute walk to theaters, restaurants, bars, shops, taxi stand and 5 min walk to underground station.
Excellent
8.0
Pros: All essentials were there!
Excellent
9.0
Pros: Location great! Staff so friendly and lovely, the complimentary cheese and wine between 5 and 8 was a great idea, with lots of guests chatting before their night out.
Okay
5.0
Pros: Location was good.
Excellent
9.0
Pros: This hotel is good value for money, with all the facilities you would expect of a hotel in its price range. The breakfast was very good and the welcoming lemonade and fruit at reception were wonderful. The towels are enormous! So lovely when so many hotels give you towels that barely wrap around you. The air con is very responsive. But the thing that puts it above and beyond others I have stayed in is its staff. They were without exception smiling, helpful, efficient and are the main reason we will definitely choose this hotel again.
Excellent
10.0
Pros: Very helpful staff could not be more helpful and made you feel at home with everything you needed loved the breakfast good choice of food on the buffet bar more than I could eat
Details
Reviews
Overall 8.6 Excellent
Based on 6,817 reviews
Location
9.8
Bar
9.7
Service
9.5
Food
9.3
Vibe
9.2
Cleanliness
9.1
Value
9.0
Breakfast
7.3
WiFi
6.2
Room
4.9
Comfort
2.5
Bar
9.6
Service
9.6
Location
9.6
Value
9.4
Vibe
9.2
Cleanliness
9.1
Food
9.1
Breakfast
7.5
Room
4.8
WiFi
4.8
Comfort
1.9
Bar
9.8
Location
9.8
Service
9.3
Food
9.2
Cleanliness
9.0
Value
8.4
Breakfast
6.7
Room
5.4
WiFi
4.5
Comfort
3.7
Location
10.0
Bar
9.5
Cleanliness
9.3
Service
9.3
Vibe
9.1
Value
8.9
Food
8.7
Breakfast
7.2
WiFi
3.6
Room
3.5
Comfort
1.7
Location
9.9
Bar
9.8
Service
9.5
Food
9.4
Value
8.5
Breakfast
6.6
Room
3.4
Comfort
2.7
8.0 Excellent
Pros: Hotel was in a great location with a friendly staff
Cons: Room was very small for 2 people. It was hard to get around the luggage when the bags were open
9.6 Excellent
Pros: Great location, clean and modern facilities, comfy bed, great shower, air conditioning
Cons: Room small (but that is clear when booking). Great for one person, bit of a squash for two people. No secure access control to stairs, lifts and corridors.
10.0 Excellent
Pros: Helpful staff. Wine and cheese event of exceptional quality with friendly atmosphere.
Cons: The rooms are tiny. It was perfect for our overnight stay but for a longer stay I would prefer more room and much more storage capacity--no closet or drawer is provided.
10.0 Excellent
Pros: Central location on a quiet street. Friendly, knowledgeable staff. Efficiency at a busy Reception. All staff was ready and willing to help. I needed to leave my suitcase for the day after checkout and again the staff couldn’t have been kinder or mo
Cons:
9.0 Excellent
Pros: Great location, friendly staff, cosy (but really small) room. I really appreciate the wine and cheese the offer in the evening.
Cons: I had a double room, but it seemed really too small for two people.
8.3 Excellent
Pros: Manager and staff fantastic.food and wine well priced (and free wine from 5-8 with lively cheese and nibbles amazing). Very efficient and well led staff. Venue is crazily good- few mins walk to theatre.
Cons: Hard to get used to clambering out of bed in middle of night as soon compact but would get the Queen option next time. Very clever design though and great shower.
8.8 Excellent
Pros: The staff was very accommodating, very helpful and very attentive to the needs of the guests. All the managers, front desk personnel and restaurant servers especially Goncalo, Jogi and Raiza try their best to assist guests with their queries. The daily unlimited complimentary cheese and wine from 5-8pm for guests was fantastic. Excellent location... 3 minute walk to theaters, restaurants, bars, shops, taxi stand and 5 min walk to underground station.
Cons: Rooms are small. No hooks in the bathroom to hang towels. No reading light near bed. Cotton buds are not packed. No shower cap.
8.0 Excellent
Pros: All essentials were there!
Cons: A biscuit with my coffee... ie in my room!
9.0 Excellent
Pros: Location great! Staff so friendly and lovely, the complimentary cheese and wine between 5 and 8 was a great idea, with lots of guests chatting before their night out.
Cons: The room was small and the glass shower/ toilet walls made the morning constitutional between a long married couple just too close when you need a bit of privacy.
5.0 Okay
Pros: Location was good.
Cons: They have cells, I can not consider this as room. The air confitions are so noisy and there no way to make them silent. I tried 2 rooms both had very noisy air conditions.
9.0 Excellent
Pros: This hotel is good value for money, with all the facilities you would expect of a hotel in its price range. The breakfast was very good and the welcoming lemonade and fruit at reception were wonderful. The towels are enormous! So lovely when so many hotels give you towels that barely wrap around you. The air con is very responsive. But the thing that puts it above and beyond others I have stayed in is its staff. They were without exception smiling, helpful, efficient and are the main reason we will definitely choose this hotel again.
Cons: The rooms, though small, are perfectly big enough for a short stay. The only thing that I wish could change is that the double beds are pushed against the walls, so you have to climb over your partner if you are getting into or out of bed after them. This would not be suitable for a guest with mobility issues. Also, be aware that the shower cubicles are frosted glass compartments within the room, so you can see your room mate's fuzzy outline while they shower. This might not be suitable for everyone travelling together sharing a room. We didn't mind either of these things, but others might.
10.0 Excellent
Pros: Very helpful staff could not be more helpful and made you feel at home with everything you needed loved the breakfast good choice of food on the buffet bar more than I could eat
Cons: No
A stay at Marlin Waterloo places you in the heart of London, within a 10-minute walk of Imperial War Museum and Westminster Bridge. Featured amenities include a business center, a 24-hour front desk, and multilingual staff.
Overall 8.6 Excellent
Based on 6,690 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Okay
4.2
Okay
5.0
Excellent
10.0
Pros: Exceptionally spacious room for the price. Only a 10 minute walk from Parliament Square.
Excellent
10.0
Pros: Great size room, full kitchen (not that I used it) including microwave and fridge. Breakfast buffet okay if you are not really fussy. But you do have a big kitchen and space, so the choice is yours. For me it was perfectly okay as on a business trip for 3 nights.
Details
Reviews
Overall 8.6 Excellent
Based on 6,690 reviews
Location
9.6
Vibe
9.3
Cleanliness
8.8
WiFi
8.6
Amenities
8.2
Service
7.8
Room
7.7
Breakfast
2.3
Location
9.6
Vibe
9.0
Amenities
7.8
Service
7.7
WiFi
7.6
Room
7.0
Breakfast
2.7
Location
9.8
Vibe
9.2
Cleanliness
8.8
Amenities
8.4
Room
8.2
Comfort
8.0
Service
7.9
Food
4.6
Breakfast
2.6
Location
9.6
Vibe
9.2
Cleanliness
8.6
Amenities
8.2
Room
7.8
WiFi
7.5
Comfort
6.9
Service
6.7
Breakfast
2.2
Cleanliness
9.0
Location
9.0
Service
8.3
Room
8.2
Value
6.4
Breakfast
2.0
4.2 Okay
Pros:
Cons: On getting back to room late at night desperate for a cup of tea - kettle blew all the electrics in the room. Had to go To reception and then go back to wait in dark room for 10-15 mins whilst someone came to sort - they couldn’t so had to relocate - not easy packing up in the dark. On to another room - where the kettle did the same again. This time porter managed to get lights in but no kettle. Raised my complaints in the morning but to no avail.
5.0 Okay
Pros:
Cons: We paid extra money for a king size bed and got a queen with no refund. The staff didn’t seem to care.
10.0 Excellent
Pros: Exceptionally spacious room for the price. Only a 10 minute walk from Parliament Square.
Cons: Walls were a little thin - there was a very heavy snorer in the next room which made getting back to sleep in the middle of the night a bit difficult.
10.0 Excellent
Pros: Great size room, full kitchen (not that I used it) including microwave and fridge. Breakfast buffet okay if you are not really fussy. But you do have a big kitchen and space, so the choice is yours. For me it was perfectly okay as on a business trip for 3 nights.
Cons:
A stay at Marlin Waterloo places you in the heart of London, within a 10-minute walk of Imperial War Museum and Westminster Bridge. Featured amenities include a business center, a 24-hour front desk, and multilingual staff.
Stylish and inviting, Park Plaza County Hall London features stylish rooms and Suites, all offering complimentary Wi-Fi, and access to our on-site fitness centre and spa. Park Plaza County Hall London enjoys a superb location on the South Bank, rubbing shoulders with many of London’s famous attractions. Less than half a mile from Waterloo Station, the hotel features 399 bedrooms, a restaurant, and meeting facilities. Book a top-floor Penthouse for the most space and the best view of Central London. Select Junior Suites offer stunning views of the London Eye, and some rooms on the higher floors overlook other major landmarks in England's capital city, such as the River Thames and the Houses of Parliament. L’Italiano restaurant serves great value classic Italian dishes in a spacious atrium-style setting, while in Spectrum Bar where our all day dining menu includes burgers, sandwiches, salads and sharing platters. The modern fitness centre invites an escape from the rigours of the day with steam, sauna and beauty treatment rooms.
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Overall 8.5 Excellent
Based on 9,372 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Mediocre
3.0
Good
7.4
Excellent
10.0
Pros: Kevin at front desk was very nice and helpful. He addressed us with our last name. Every time we called front desk for towels or what ever they addressed us with our last name. This was very different for us. Harry at the bar went out of his way to make me comfortable. He answered my questions about tours and where to go and made really good drinks. I loved my co conversations with him. I spent 345 pounds on drinks....lol. Mama at the breakfast was awesome. She cared for us like a Mom. She is indeed very sweet. Andrew and Daniel were great in giving information too. Bruno and Tanvir got us a cab, put our bags in the taxi and waved with a simile. It was like they were family. From Kevin (our first contact) to last; Tanvir and Bruno were mind blowing. We will be staying with you guys again.
Good
7.0
Pros: the room was very spacious and the location if great
Poor
1.0
Pros: Location
Excellent
8.0
Pros: Good sized suite. Usable fridge space. Modern decor. Good security. Restaurant staff nice.
Excellent
8.0
Pros: Comfortable rooms, good location.
Excellent
10.0
Pros: Over all this was great place to stay. Staff was very helpful. Location worked great for our visit.
Excellent
9.6
Pros: Staff were really friendly and the room was just what we needed as we had our 12 year old granddaughter with us and needed a room with separate bedrooms which they have
Mediocre
2.0
Pros: Assume the hotel would have been excellent.
Good
7.7
Pros: Hotel room was a little smaller than what I was used to but it was very comfortable and the staff was very friendly. It was within walking distance of a lot of awesome sights and activities.
Excellent
10.0
Pros: Every thing was great
Details
Reviews
Overall 8.5 Excellent
Based on 9,372 reviews
Location
9.6
Service
8.1
Room
7.5
WiFi
6.6
Breakfast
5.9
Food
5.4
Value
5.0
Bar
4.8
Amenities
4.5
Pool
1.8
Location
9.6
Service
8.1
Room
7.8
Vibe
6.3
Breakfast
6.0
Food
5.4
Value
5.1
WiFi
5.1
Bar
4.7
Amenities
3.3
Location
9.8
Room
7.9
Service
7.8
Vibe
6.4
Food
5.1
Breakfast
5.1
Value
4.9
Amenities
4.9
Bar
4.4
Location
9.7
Room
7.7
Service
7.6
Comfort
6.5
Breakfast
5.5
Food
5.5
Amenities
3.8
Location
9.7
Service
8.5
Room
7.5
Comfort
6.2
Breakfast
5.5
Food
5.3
Amenities
3.9
3.0 Mediocre
Pros:
Cons: Building works and noisy disappointing
7.4 Good
Pros:
Cons: Got to hotel at check in time (2:00) and had to wait 2 hours for the room to be ready. My 3:30 engagement was missed do to this issue with check in. I was only in London this one day and the main reason I was there for didn’t happen because of the late check in. Also, the occupants of the room next to mine was slamming their door and making noises up to 6:00 am. It sounded like staff was continuously trying to enter the room. Not a good experience at all
10.0 Excellent
Pros: Kevin at front desk was very nice and helpful. He addressed us with our last name. Every time we called front desk for towels or what ever they addressed us with our last name. This was very different for us. Harry at the bar went out of his way to make me comfortable. He answered my questions about tours and where to go and made really good drinks. I loved my co conversations with him. I spent 345 pounds on drinks....lol. Mama at the breakfast was awesome. She cared for us like a Mom. She is indeed very sweet. Andrew and Daniel were great in giving information too. Bruno and Tanvir got us a cab, put our bags in the taxi and waved with a simile. It was like they were family. From Kevin (our first contact) to last; Tanvir and Bruno were mind blowing. We will be staying with you guys again.
Cons: The construction part
7.0 Good
Pros: the room was very spacious and the location if great
Cons: the male front desk staff who called himself a supervisor didnt understand written english well, was A BUSYBODY who acted like a school principal and was totally unable to EMPATHISE with clients. after i was already given an upgrade, i came down just to inquire about something and he wanted to charge me for an upgrade! as if to claw back a benefit that the hotel accorded me as a regular guest! the worst thing is that i was actually just inquiring about my points on radisson rewards! this person totally damages the otherwise good customer service of the other hotel staff, why would the hotel hire people @ front desk who were noy proficient with english? i dont understand the logic
1.0 Poor
Pros: Location
Cons: Someone on the staff entered our room while we were out and stole all off our traveling money - $4,000. From that point on, they have denied it and not offered any solutions. It was a violation of the worst kind -the money locked securely in-room sa
8.0 Excellent
Pros: Good sized suite. Usable fridge space. Modern decor. Good security. Restaurant staff nice.
Cons: Small reception area makes it feel cramped and busy.
No pool.
Didn't get a room with a good view.
8.0 Excellent
Pros: Comfortable rooms, good location.
Cons: Inattentive staff at Breakfast.
10.0 Excellent
Pros: Over all this was great place to stay. Staff was very helpful. Location worked great for our visit.
Cons: None.
9.6 Excellent
Pros: Staff were really friendly and the room was just what we needed as we had our 12 year old granddaughter with us and needed a room with separate bedrooms which they have
Cons: Nothing to dislike really only the price of food but we chose to eat elsewhere which was no hardship
2.0 Mediocre
Pros: Assume the hotel would have been excellent.
Cons: Beware!! The booking agent Cancelon has a early date trigger converting to a non-refundable reservation after promoting "free cancelation". Its geared to pushing the non-refundable reservation to their site to sell. The listing process was incredibly difficult requiring re-entering all online data resulting in no sale or compensation. Would avoid booking through Cancelon in the future.
7.7 Good
Pros: Hotel room was a little smaller than what I was used to but it was very comfortable and the staff was very friendly. It was within walking distance of a lot of awesome sights and activities.
Cons: They offered free breakfast in your room if you filled out your request card the night before. I was only able to take advantage of this service once because I never received another breakfast request card.
10.0 Excellent
Pros: Every thing was great
Cons:
Stylish and inviting, Park Plaza County Hall London features stylish rooms and Suites, all offering complimentary Wi-Fi, and access to our on-site fitness centre and spa. Park Plaza County Hall London enjoys a superb location on the South Bank, rubbing shoulders with many of London’s famous attractions. Less than half a mile from Waterloo Station, the hotel features 399 bedrooms, a restaurant, and meeting facilities. Book a top-floor Penthouse for the most space and the best view of Central London. Select Junior Suites offer stunning views of the London Eye, and some rooms on the higher floors overlook other major landmarks in England's capital city, such as the River Thames and the Houses of Parliament. L’Italiano restaurant serves great value classic Italian dishes in a spacious atrium-style setting, while in Spectrum Bar where our all day dining menu includes burgers, sandwiches, salads and sharing platters. The modern fitness centre invites an escape from the rigours of the day with steam, sauna and beauty treatment rooms.
With a stay at Citadines Trafalgar Square London, you'll be centrally located in London, steps from The Strand and 3 minutes by foot from Nelson's Column. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Overall 8.4 Excellent
Based on 4,704 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
8.0
Pros: The location is excellent... close to tube stations, restaurants & london attractions.
Excellent
8.8
Pros: Very comfy beds
Excellent
10.0
Pros: Everything!
Excellent
10.0
Pros: Great property in convenient location
Good
6.7
Excellent
10.0
Pros: Great location! Would definitely stay here again, we stayed in the appartment for 4 and had plenty of space. Extremely clean and warm with great kitchen facilities. Minutes walk to Trafalgar Square and Garfunkels for breakfast!
Excellent
9.2
Pros: Location is very central Tesco ia near to the hotel
Excellent
8.3
Pros: Incredible location for seeing lots of London by foot. Next to the tube and river if you wanted it.
Good
7.5
Pros: The location suited us perfectly. The catering area is useful.
Excellent
10.0
Pros: Prime location
Excellent
9.0
Pros: The fact that it was a studio apartment gave me the flexibility to self cater. And despite being very centrally located, the room was quiet and private.
Good
7.0
Pros: The location.
Details
Reviews
Overall 8.4 Excellent
Based on 4,704 reviews
Location
9.8
WiFi
9.2
Service
7.8
Value
7.2
Room
6.7
Breakfast
5.3
Location
9.7
Service
7.8
Value
6.7
Breakfast
5.9
Room
5.8
Location
9.9
Room
7.6
Service
7.4
Value
7.2
Breakfast
4.9
Location
9.8
Service
7.6
Value
7.4
Room
5.5
Location
9.7
Service
8.0
Room
6.0
Comfort
5.4
8.0 Excellent
Pros: The location is excellent... close to tube stations, restaurants & london attractions.
Cons: No housekeeping for the 5 nites we stayed. So the room was not clean enough.. no change in bedsheet & room as well as bathroom were not cleaned for 5 days.
8.8 Excellent
Pros: Very comfy beds
Cons: Fantastic apartment the only small thing was there was only one toilet downstairs. It would have been perfect if there was one in the bathroom upstairs also.
10.0 Excellent
Pros: Everything!
Cons:
10.0 Excellent
Pros: Great property in convenient location
Cons:
6.7 Good
Pros:
Cons: For the cost it is very basic and would tend to look at hotel rather than this apartment type hotel.
10.0 Excellent
Pros: Great location! Would definitely stay here again, we stayed in the appartment for 4 and had plenty of space. Extremely clean and warm with great kitchen facilities. Minutes walk to Trafalgar Square and Garfunkels for breakfast!
Cons:
9.2 Excellent
Pros: Location is very central Tesco ia near to the hotel
Cons:
8.3 Excellent
Pros: Incredible location for seeing lots of London by foot. Next to the tube and river if you wanted it.
Cons: The rooms were fab and spacious. We stayed in 508. If you looked closely it had its bad bits like wonky cupboards but all in all a top stay.
7.5 Good
Pros: The location suited us perfectly. The catering area is useful.
Cons: The room was next to the lift and so was noisy at times. We also were awakened early in the morning by the sound of next door's shower (we think). The complimentary coffee is not good.
10.0 Excellent
Pros: Prime location
Cons:
9.0 Excellent
Pros: The fact that it was a studio apartment gave me the flexibility to self cater. And despite being very centrally located, the room was quiet and private.
Cons: No.
7.0 Good
Pros: The location.
Cons: Check-in was slow. Room was hot (24 C) and unable to lower temperature despite ask of the front desk.
With a stay at Citadines Trafalgar Square London, you'll be centrally located in London, steps from The Strand and 3 minutes by foot from Nelson's Column. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Explore London's West End from the iconic Waldorf Hilton hotel in Theatreland, 5 minutes' walk from fantastic shopping in Covent Garden. Dine in style at the restaurant, de-stress at the gym or go for a dip in the indoor pool. Savor modern European cuisine in stylish surroundings at the Homage Grand Salon restaurant, enjoy afternoon tea in Homage Private Bar or sip a cocktail in Good Godfrey's bar. Visit top London attractions within a mile radius of this central London hotel, including the London Eye and Trafalgar Square or enjoy a play or musical at the theater. Situated 2 miles from London's financial center, The Waldorf Hilton hotel has an Executive Lounge, a 24-hour business center and 7 meeting rooms for up to 400 with wireless internet access. All guest rooms have high-speed internet access. Upgrade to a Deluxe Room or choose an Executive Room for Executive Lounge access.
Overall 8.4 Excellent
Based on 4,122 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Okay
5.0
Pros: The location
Excellent
8.0
Excellent
8.0
Pros: Staff were all exceptionally helpful and friendly.
Mediocre
2.0
Excellent
10.0
Pros: We traveled in from Heathrow and the hotel was close to the underground stop. Easy walking distance to all major landmarks. Staff was friendly and helpful and the breakfast in the morning was awesome.
Good
7.0
Pros: Bed very comfortable. Toilettries lovely. Quiet and spacious room.
Good
7.0
Excellent
9.0
Pros: Staff was great and executive lounge high tea was nice.
Excellent
9.7
Pros: Excellent location just off the Strand. Friendly and helpful staff, and great breakfast included in my stay.
Mediocre
3.0
Pros: The guy on the door Douglas was the only member of staff that smiled
Details
Reviews
Overall 8.4 Excellent
Based on 4,122 reviews
Location
9.7
Service
8.2
Breakfast
7.0
Room
6.1
WiFi
4.4
Value
4.2
Location
9.9
Service
7.8
Breakfast
7.2
Room
6.0
Value
3.7
Location
9.9
Service
8.3
Breakfast
7.4
Room
5.1
Value
4.4
Pool
4.0
Location
9.6
Service
7.7
Breakfast
7.3
Amenities
6.1
Food
5.8
Room
5.1
Location
9.7
Breakfast
7.4
Room
5.7
5.0 Okay
Pros: The location
Cons: The room was so hot..... the aircon didn’t work and we didn’t sleep well at all. Not happy!
8.0 Excellent
Pros:
Cons: Breakfast poor. Cold plates, no cooked tomatoes, tired and unappealing bacon and sausages
8.0 Excellent
Pros: Staff were all exceptionally helpful and friendly.
Cons: Service was a little slow at breakfast but food and choices were great!
2.0 Mediocre
Pros:
Cons: The wait time for everything was exceedingly slow. A food order could take over 90 min for delivery.
The rooms were not sound proof you could here every person who walked by and what they were saying.
The staff were not trained for a hotel of that price.
The breakfast selection was mediocre and the same everyday for the 9 days I was there. The hotels decor is old and outdated. It was difficult to even have a bottle of water delivered.
The food was less and average.
10.0 Excellent
Pros: We traveled in from Heathrow and the hotel was close to the underground stop. Easy walking distance to all major landmarks. Staff was friendly and helpful and the breakfast in the morning was awesome.
Cons: the 110 outlet in our room had a plug broken into it making it unusable.
7.0 Good
Pros: Bed very comfortable. Toilettries lovely. Quiet and spacious room.
Cons: No view from window- roof top of courtyard.
7.0 Good
Pros:
Cons: We had dinner in the good Godfreys restaurant to the left. Service was very slow, it was very cold in there as next to the door and they didn’t even have our reservation. Dissapointing
9.0 Excellent
Pros: Staff was great and executive lounge high tea was nice.
Cons:
9.7 Excellent
Pros: Excellent location just off the Strand. Friendly and helpful staff, and great breakfast included in my stay.
Cons: Rooms are a little small. Also not much of an open lounge area for waiting around or hanging out, but tight space is to be expected for the location.
3.0 Mediocre
Pros: The guy on the door Douglas was the only member of staff that smiled
Cons: The staff! The hotel is tired! Breakfast not brilliant t
Explore London's West End from the iconic Waldorf Hilton hotel in Theatreland, 5 minutes' walk from fantastic shopping in Covent Garden. Dine in style at the restaurant, de-stress at the gym or go for a dip in the indoor pool. Savor modern European cuisine in stylish surroundings at the Homage Grand Salon restaurant, enjoy afternoon tea in Homage Private Bar or sip a cocktail in Good Godfrey's bar. Visit top London attractions within a mile radius of this central London hotel, including the London Eye and Trafalgar Square or enjoy a play or musical at the theater. Situated 2 miles from London's financial center, The Waldorf Hilton hotel has an Executive Lounge, a 24-hour business center and 7 meeting rooms for up to 400 with wireless internet access. All guest rooms have high-speed internet access. Upgrade to a Deluxe Room or choose an Executive Room for Executive Lounge access.
A stay at Club Quarters Hotel, Trafalgar Square places you in the heart of London, steps from The Strand and Nelson's Column. Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Overall 8.4 Excellent
Based on 4,111 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
8.5
Pros: The location. Three building away from the underground. Walking distance to ChinaTown and SOHO. Also walking distance to London Eye and Parliament building. Had nearby restaurants, coffee shops and bars
Excellent
9.0
Pros: The location was fantastic, very close to tourist spots, nice restaurants and shopping district. It was also easy to access via public transport. The bedroom was comfortable and closely resembled the photos online.
Excellent
10.0
Pros: it was an amazing experience, the hotel is really good, super comfy and next to the underground, London Eye, Trafalgar Square, Picadilly Circus. I stayed in a very good room with a mini kitchen, and the hotel give us a welcome bottle of wine and some snac
Excellent
9.2
Pros: Better room than the other time although it was underground and bit noisy !
Excellent
10.0
Pros: Hotel was great. Specifically, Christina at the Apron restaurant was wonderful. Courteous, polite, professional and sweet, she made my dining experience pleasant and delightful. I would hire her in a moment!
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Cons: $self.cons
Excellent
8.0
Pros: Location!
Excellent
8.0
Pros: I thought the breakfast was poor. Tea bag in a mug-please! MASS cooked food in those keep hot - which don't dishes. We hadno service what so ever and you had the cheek to put a big service charge on my bill when we were actually staying at the hotel.-- Poor
Excellent
10.0
Pros: Great location at t great price. Italian restaurant next door is fantastic.
Excellent
9.0
Pros: Location was fantastic. We arrived early to drop bags off, and as we were with a 71 year old and as the rooms were ready we were permitted an early check in. It made all the difference to our stay.
Excellent
10.0
Pros: Everything couldn’t fault it!
Good
6.7
Pros: Very central. Inbetween embankment and Trafalgar Square stations.
Excellent
8.5
Pros: Location, and the business library is a great place to do work or have a quiet meeting. Wifi in the library is excellent, but not so good in the rooms. The employee's are very helpful and nice to deal with.
Details
Reviews
Overall 8.4 Excellent
Based on 4,111 reviews
Location
9.8
WiFi
8.7
Service
8.3
Wellness
7.9
Room
6.3
Value
5.5
Vibe
5.4
Breakfast
4.0
Location
10.0
Service
8.6
Room
6.0
Value
5.6
Vibe
4.3
Breakfast
3.9
Location
9.5
Service
7.9
Room
5.9
Value
5.4
Bar
5.3
Vibe
4.2
Breakfast
4.0
Location
9.9
Service
8.2
Amenities
6.3
Value
5.8
Room
5.8
Vibe
4.8
Comfort
4.7
Location
9.8
Service
7.6
Room
4.9
Breakfast
3.6
8.5 Excellent
Pros: The location. Three building away from the underground. Walking distance to ChinaTown and SOHO. Also walking distance to London Eye and Parliament building. Had nearby restaurants, coffee shops and bars
Cons: Air conditioning not good enough for summer time. Shower somewhat small
9.0 Excellent
Pros: The location was fantastic, very close to tourist spots, nice restaurants and shopping district. It was also easy to access via public transport. The bedroom was comfortable and closely resembled the photos online.
Cons: Our room was not ready when we initially tried to check in but the staff were happy to hold our bags while we explored the area. One of the reception staff was a little over familiar when we were checking in.
10.0 Excellent
Pros: it was an amazing experience, the hotel is really good, super comfy and next to the underground, London Eye, Trafalgar Square, Picadilly Circus. I stayed in a very good room with a mini kitchen, and the hotel give us a welcome bottle of wine and some snac
Cons: NO NOTHING, EVERYTHING WAS PERFECT.
9.2 Excellent
Pros: Better room than the other time although it was underground and bit noisy !
Cons: No breakfast No safety box Noise because of the road
10.0 Excellent
Pros: Hotel was great. Specifically, Christina at the Apron restaurant was wonderful. Courteous, polite, professional and sweet, she made my dining experience pleasant and delightful. I would hire her in a moment!
8.0 Excellent
Pros: Location!
Cons:
8.0 Excellent
Pros: I thought the breakfast was poor. Tea bag in a mug-please! MASS cooked food in those keep hot - which don't dishes. We hadno service what so ever and you had the cheek to put a big service charge on my bill when we were actually staying at the hotel.-- Poor
Cons:
10.0 Excellent
Pros: Great location at t great price. Italian restaurant next door is fantastic.
Cons: Staff wasn’t very friendly. Not rude, just not friendly- like they didn’t want to be there or something.
9.0 Excellent
Pros: Location was fantastic. We arrived early to drop bags off, and as we were with a 71 year old and as the rooms were ready we were permitted an early check in. It made all the difference to our stay.
Cons: Everything was as good as expected or above.
10.0 Excellent
Pros: Everything couldn’t fault it!
Cons: I only had one night
6.7 Good
Pros: Very central. Inbetween embankment and Trafalgar Square stations.
Cons: A little dated, a bit dusty in some places and a shower curtain instead of a shower door which for a 4 star I personally think is a little dated.
8.5 Excellent
Pros: Location, and the business library is a great place to do work or have a quiet meeting. Wifi in the library is excellent, but not so good in the rooms. The employee's are very helpful and nice to deal with.
Cons: The cost per night is high but it is actually cheaper than others close by given its location. Had to move rooms as wifi in some rooms is very sketchy.
A stay at Club Quarters Hotel, Trafalgar Square places you in the heart of London, steps from The Strand and Nelson's Column. Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
A stay at The Grand at Trafalgar Square places you in the heart of London, steps from The Strand and Nelson's Column. Featured amenities include a business center, express check-in, and express check-out.
Overall 8.4 Excellent
Based on 3,037 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
9.6
Pros: Excellent and helpful friendly staff!! Thank you!
Excellent
8.8
Pros: Comfy bed and quiet room even though in a busy part of London
Good
6.0
Pros: Bed/pillows comfy. Excellent central location for getting around London
Excellent
8.0
Pros: Mainly the location and the breakfast
Excellent
10.0
Pros: Great location. Treatment by staff was outstanding.
Excellent
8.0
Pros: great location, good basic clean and comfortable room, very quiet and bed very comfortable.
Excellent
8.0
Pros: The staff was very helpful and friendly. I liked the free bottled water by the ice machine in the hallway. Luggage storage at no charge was helpful too.
Excellent
10.0
Pros: Staff were lovely, hotel and room were spotless with great attention to detail. Amazingly comfortable bed and no noise at all. Will definitely stay again
Excellent
9.2
Pros: Location perfect especially for Theatre. Check-in quick & professional. Arrived early (12:00) & thankfully a room was available, much appreciated. Luggage storage facility available until official check-in time of 3pm. Quiet floor meant a good nights sleep. Water stations very convenient on each floor. Close to Tube, restaurants etc. Will definitely stay again when next in London.
Excellent
10.0
Pros: This was literally right in the center of everything I was easily able to walk to everything I wanted within the first day. Also the staff was amazing.
Excellent
8.0
Pros: The staff was amazing and the location was perfect.
Good
6.0
Pros: Location for theatre and culture
Details
Reviews
Overall 8.4 Excellent
Based on 3,037 reviews
Location
9.8
WiFi
8.3
Service
8.2
Room
6.2
Value
5.8
Bar
4.8
Breakfast
4.3
Location
9.9
Service
8.7
Room
6.1
Bar
4.8
Breakfast
4.4
Location
9.8
Service
8.1
Room
5.9
Value
5.1
Bar
4.5
Breakfast
4.0
Location
9.7
Service
7.9
Value
5.8
Room
5.6
Location
9.7
Service
8.3
Room
5.8
Comfort
5.8
9.6 Excellent
Pros: Excellent and helpful friendly staff!! Thank you!
Cons:
8.8 Excellent
Pros: Comfy bed and quiet room even though in a busy part of London
Cons: No food available at lunchtime and kitchen shut at 21.45 which spoilt our plans a little. Bar staff were not particularly welcoming.
6.0 Good
Pros: Bed/pillows comfy. Excellent central location for getting around London
Cons: Room and Bathroom quite small. Very pricey although you are paying for location. Went back to bar at 11pm on Saturday night and it was closed!
8.0 Excellent
Pros: Mainly the location and the breakfast
Cons: The room set is old. The people at the front desk are not very helpful.
10.0 Excellent
Pros: Great location. Treatment by staff was outstanding.
Cons:
8.0 Excellent
Pros: great location, good basic clean and comfortable room, very quiet and bed very comfortable.
Cons: No coffee machine in room
8.0 Excellent
Pros: The staff was very helpful and friendly. I liked the free bottled water by the ice machine in the hallway. Luggage storage at no charge was helpful too.
Cons: We booked 2 rooms with queen beds, plus a double pull-out couch...plenty of beds for a family of 5. When we checked in, we were given two rooms with queen beds only. The staff worked to fix the issue, but I still don't think that we got what we paid for.
10.0 Excellent
Pros: Staff were lovely, hotel and room were spotless with great attention to detail. Amazingly comfortable bed and no noise at all. Will definitely stay again
Cons:
9.2 Excellent
Pros: Location perfect especially for Theatre. Check-in quick & professional. Arrived early (12:00) & thankfully a room was available, much appreciated. Luggage storage facility available until official check-in time of 3pm. Quiet floor meant a good nights sleep. Water stations very convenient on each floor. Close to Tube, restaurants etc. Will definitely stay again when next in London.
Cons: Nothing
10.0 Excellent
Pros: This was literally right in the center of everything I was easily able to walk to everything I wanted within the first day. Also the staff was amazing.
Cons: That I didn’t stay long enough. The bed was so comfortable I knocked out, so nothing really wrong.
8.0 Excellent
Pros: The staff was amazing and the location was perfect.
Cons: The tv program options were awful and our bathtub was dirty.
6.0 Good
Pros: Location for theatre and culture
Cons: Having a 12.5% service charge added to a drink I bought at the bar (went to the bar to buy it so no added service beyond normal bar duties).
Public hotel areas well equipped but very dusty in harder to reach areas.
Room had all amenities but nothing special.
A stay at The Grand at Trafalgar Square places you in the heart of London, steps from The Strand and Nelson's Column. Featured amenities include a business center, express check-in, and express check-out.
Strand Palace is surrounded by the best London has to offer. Set in the heart of London, the hotel is mere moments from Covent Garden, Trafalgar Square and the Thames, making it the perfect location for discovering cultural icons and for those travelling on business. The hotel is home to 785 bedrooms and offers a concierge service and gym for guest use.
The hotel has recently launched its brand new in house restaurant and bar. Haxells Restaurant & Bar is the perfect place to enjoy great food, cocktails and more in the heart of London. Guests can enjoy British inspired cuisine with modern art deco décor throughout the restaurant, bar, afternoon tearoom and private dining room.
With so much to do right on the hotel’s doorstep and excellent transport connections to whisk you across the city or further afield, a stay at the Strand Palace puts you at the centre of the action. With that in mind, all rooms are fully furnished to ensure your downtime is as comfortable as possible.
For more than 110 years, Strand Palace has looked to put guests first, to provide a superb experience and great value. The hotel is currently undertaking an extensive guestroom refurbishment – with minimal disturbance to guests – and are excited to have launched new art deco inspired rooms, kitted out with air-conditioning, White Company toiletries and complimentary high speed Wi-Fi.
Overall 8.0 Excellent
Based on 15,303 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
9.6
Pros: Everything
Mediocre
2.0
Excellent
10.0
Pros: My room was a freshly renovated one. I also liked the renovated hall and bar.
Good
6.0
Pros: Extremely small room, the breakfast was great, the rooms were clean, the neighborhood was too busy, a lot of bums and homelessness
Excellent
10.0
Pros: Location was excellent!
Good
6.0
Pros: The location was great for tourists. Right in the heart of Covent Gardens. Lots of energy and buzz about. Staff was friendly.
Okay
5.0
Okay
4.0
Pros: The Location is definitely excellent!
Mediocre
2.0
Pros: The location was excellent and they were generous with early check in/late check out.
Excellent
8.0
Pros: Exceptional location. Impressive lobby and front of house staff including Mohammed at the Porters desk. Room was a bit small but fine for 1 person and very clean, modern and comfortable.
Good
6.3
Pros: Location and breakfast
Good
7.7
Details
Reviews
Overall 8.0 Excellent
Based on 15,303 reviews
Location
9.8
Service
8.1
WiFi
7.4
Breakfast
6.9
Room
5.4
Value
5.3
Comfort
3.4
Location
9.7
Service
8.0
Breakfast
6.8
Room
5.6
Value
4.6
Comfort
3.4
Location
9.8
Service
8.6
Breakfast
7.8
Room
5.9
WiFi
5.5
Comfort
4.4
Location
9.6
Service
7.7
Breakfast
7.2
Room
6.0
WiFi
5.3
Value
4.9
Comfort
3.7
Location
9.9
Service
8.3
Breakfast
7.7
Value
5.1
Room
4.9
Comfort
2.0
9.6 Excellent
Pros: Everything
Cons:
2.0 Mediocre
Pros:
Cons: My treatment, for complaints abut the drilling heard in my room
10.0 Excellent
Pros: My room was a freshly renovated one. I also liked the renovated hall and bar.
Cons: I have not received my bill on my email address.
6.0 Good
Pros: Extremely small room, the breakfast was great, the rooms were clean, the neighborhood was too busy, a lot of bums and homelessness
Cons: Hotel overall was okay
10.0 Excellent
Pros: Location was excellent!
Cons: Rooms a little small for the price.
6.0 Good
Pros: The location was great for tourists. Right in the heart of Covent Gardens. Lots of energy and buzz about. Staff was friendly.
Cons: The room was so small I nearly knocked the tv off the wall when walking from the bed to the bathroom. There wasn't a dresser to put my clothes in, and if I were to use the folding stand to place my suitcase I literally would not have been able to move around. Airconditioning was adequate for my room, but the hallways were hot, and the lobby was uncomfortably warm. Carpets were dark and dingy. I had tech problems with the wifi, something others were having as well, but there wasn't anyone at the hotel who could adequately solve the problem.
A four-star hotel?
5.0 Okay
Pros:
Cons: Did not have air in the rooms and saw not told this the tub was so high could not take a shower
4.0 Okay
Pros: The Location is definitely excellent!
Cons: The strand Palace is not at all a 4 Star Hotel. This hotel may have once been a 4 star but now it's more like a 3 star hotel. It was hot with no central air, noisy, and felt more like a casino. The bathroom was small, outdated with rusty appliances.
2.0 Mediocre
Pros: The location was excellent and they were generous with early check in/late check out.
Cons: This hotel is NOT deserving of the 4 star rating. The rooms are extremely small and poorly lit. The bathroom was extremely out of date and had a tub whose drain was completely blocked. The reception desk was often very backed up always.
8.0 Excellent
Pros: Exceptional location. Impressive lobby and front of house staff including Mohammed at the Porters desk. Room was a bit small but fine for 1 person and very clean, modern and comfortable.
Cons: Everything to do with the hotel was very good. It is quite expensive but this is more a reflection of the location rather than a poor rate.
6.3 Good
Pros: Location and breakfast
Cons: The room was a single with a double bed squeezed in. Not suitable for 2 people to sleep comfortably as bed was against the wall
7.7 Good
Pros:
Cons: .
Strand Palace is surrounded by the best London has to offer. Set in the heart of London, the hotel is mere moments from Covent Garden, Trafalgar Square and the Thames, making it the perfect location for discovering cultural icons and for those travelling on business. The hotel is home to 785 bedrooms and offers a concierge service and gym for guest use.
The hotel has recently launched its brand new in house restaurant and bar. Haxells Restaurant & Bar is the perfect place to enjoy great food, cocktails and more in the heart of London. Guests can enjoy British inspired cuisine with modern art deco décor throughout the restaurant, bar, afternoon tearoom and private dining room.
With so much to do right on the hotel’s doorstep and excellent transport connections to whisk you across the city or further afield, a stay at the Strand Palace puts you at the centre of the action. With that in mind, all rooms are fully furnished to ensure your downtime is as comfortable as possible.
For more than 110 years, Strand Palace has looked to put guests first, to provide a superb experience and great value. The hotel is currently undertaking an extensive guestroom refurbishment – with minimal disturbance to guests – and are excited to have launched new art deco inspired rooms, kitted out with air-conditioning, White Company toiletries and complimentary high speed Wi-Fi.
Located in London (London City Centre), Point A Hotel - Westminster, London is within a 10-minute walk of Imperial War Museum and Sea Life London Aquarium. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
Overall 8.0 Excellent
Based on 2,925 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
8.0
Pros: Good for a short stay, location was very good. Waterloo Station was just 5min walk, South Bank just a few minutes more.
Okay
5.1
Pros: Staff was very, very friendly and gave details on how to work the lights inside the room, which I was sure to be confused about (because you need to insert your key card to use the lights). They also gave me an extra towel when they saw that two of us were checking in. I appreciate how observant they were.
Excellent
8.3
Pros: Near Westminster.
Good
7.0
Pros: Location, comfort in the room, staff,
Good
7.0
Pros: Staff were friendly and helpful.
Good
6.0
Pros: Location
Excellent
9.5
Pros: Location is very good! Rooms are compact and stylish! Staff is great!
Okay
5.0
Pros: Staff, location and service. Very helpful and polite staff. Location is central, walking distance to London Eye and Asian food. Good service and helpful GM Greta. Due to her I'd visit this place anytime.
Mediocre
3.1
Pros: There is no windows. Its claustrophob.
Good
6.0
Pros: Location and the kind staff.
Excellent
10.0
Pros: Location, wifi and cool design
Excellent
9.0
Pros: Location!
Details
Reviews
Overall 8.0 Excellent
Based on 2,925 reviews
Location
9.7
WiFi
9.6
Vibe
9.3
Service
9.0
Cleanliness
8.3
Amenities
6.4
Room
5.4
Comfort
2.5
Breakfast
2.3
Location
9.8
Service
9.0
Vibe
8.9
Cleanliness
8.3
Amenities
6.2
Room
4.6
Comfort
2.1
Breakfast
1.8
Location
9.8
Vibe
9.1
Service
9.0
Cleanliness
8.2
Amenities
6.4
Room
4.7
Comfort
2.7
Breakfast
2.0
Location
9.6
Vibe
9.1
Cleanliness
8.2
Service
8.2
Room
5.1
Comfort
2.5
Location
9.7
Service
8.5
Cleanliness
7.9
Room
5.2
Comfort
2.5
8.0 Excellent
Pros: Good for a short stay, location was very good. Waterloo Station was just 5min walk, South Bank just a few minutes more.
Cons: Only thing the rooms could have been bigger.
5.1 Okay
Pros: Staff was very, very friendly and gave details on how to work the lights inside the room, which I was sure to be confused about (because you need to insert your key card to use the lights). They also gave me an extra towel when they saw that two of us were checking in. I appreciate how observant they were.
Cons: Not only was there no shampoo in the bathroom, but the previous guest's used shower gel was still inside the room, with what looked like dried blood or possibly lipstick smeared on the outside. It looks like the staff didn't clean the room thoroughly which made me paranoid the whole time. The room was insanely small. The outer wall of the pseudo-bathroom came right up to the bed.
8.3 Excellent
Pros: Near Westminster.
Cons: Noisy neighbourhood.
7.0 Good
Pros: Location, comfort in the room, staff,
Cons: The room, a double room, was way too small. As a single room it barely sufficed. It should not be allowed to offer this room as a double room.
7.0 Good
Pros: Staff were friendly and helpful.
Cons: The tiniest room! Expensive for the size. Light switches spread out in odd places. A water fountain in reception would've been good.
6.0 Good
Pros: Location
Cons: Size of room was tiny No wardrobe No windows
9.5 Excellent
Pros: Location is very good! Rooms are compact and stylish! Staff is great!
Cons: It was a little chaotic to pack in the room once you’re leaving since they’re so compact! Also difficult to shower as a couple but manageable!
5.0 Okay
Pros: Staff, location and service. Very helpful and polite staff. Location is central, walking distance to London Eye and Asian food. Good service and helpful GM Greta. Due to her I'd visit this place anytime.
Cons: Sirens very often
3.1 Mediocre
Pros: There is no windows. Its claustrophob.
Cons:
6.0 Good
Pros: Location and the kind staff.
Cons: It was a bit smaller then expected for a double room. Had I brought my partner it would have been to small
10.0 Excellent
Pros: Location, wifi and cool design
Cons: More cleaning in the rooms
9.0 Excellent
Pros: Location!
Cons: Hotel tries to get you to pay al a cart for everything..
Located in London (London City Centre), Point A Hotel - Westminster, London is within a 10-minute walk of Imperial War Museum and Sea Life London Aquarium. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
Check in to DoubleTree by Hilton London-Westminster and count on stylish comfort and a signature DoubleTree chocolate chip cookie. Situated in the heart of Westminster and within easy reach of the Houses of Parliament, the London Eye, Tate Britain, London's Theatre District and the Square Mile, our hotel helps you make the most of your time in Britain's capital. This London hotel is close to Victoria Station with the Gatwick Express connecting to the airport in 30 minutes. Waterloo train and tube station is also nearby. Relax in your room with floor-to-ceiling windows. Stay connected with complimentary WiFi. Upgrade to a Deluxe room or suite on the highest floors. De-stress after a hectic day with a workout in the fitness room, or take it easy with a drink in the Millbank Lounge. This elegant, Westminster bar offers lunch and dinner. Savor breakfast, lunch, and dinner in Art St Kitchen Restaurant, presenting a changing menu that features the best of fresh, seasonal produce. Host a central London meeting or celebration in one of our five flexible function rooms at DoubleTree by Hilton London-Westminster and let us help you make your event a success.
Overall 7.8 Good
Based on 5,204 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10.0
Pros: Location and breakfast was the best,
Mediocre
3.8
Good
6.0
Pros: Our room was not ready when we arrived at 3.30pm. We were apparently upgraded, but could not see a difference in the room we had booked.
Excellent
9.0
Pros: The fitness center, the breakfast. Concierges were very helpful with sightseeing arrangements
Good
7.5
Pros: Good location.
Good
7.5
Pros: Friendly, good location
Excellent
9.0
Pros: Location
Good
7.0
Okay
4.0
Pros: Exactly breakfast, Fantastic location
Good
7.7
Pros: The location is excellent (just behind the Tate Museum & the MI-5 HQ, as well as only a couple of minutes away from the Houses of Parliament and Westminster Abbey). Tube stations are 10min.+ away, but the area is well covered by buses. The common spaces look clean and modern and the staff is friendly and polite (but nothing "over the top", though). If you manage to get a good deal, it could be a very affordable hotel in the middle of London. I paid £550 for 5 nights, but a few days before or a few days after my stay and I could've easily paid around £1,200 for the same number of nights in the same period - mid-August.
Good
6.0
Pros: Staff & breakfast
Good
6.5
Pros: Friendly staff. Concierge will to help with reservations, etc.
Details
Reviews
Overall 7.8 Good
Based on 5,204 reviews
Location
9.1
Service
7.8
WiFi
7.5
Breakfast
6.9
Room
5.2
Location
9.1
Service
7.9
Breakfast
7.2
Value
5.0
Vibe
4.6
Room
4.2
Cleanliness
4.1
Location
8.8
Breakfast
6.8
Service
6.7
Room
5.6
Value
5.3
Vibe
4.9
Location
9.0
Service
7.7
Breakfast
6.3
Value
5.5
Vibe
4.4
Cleanliness
4.3
Room
4.3
Location
9.3
Service
7.4
Bar
7.2
Breakfast
6.6
Vibe
4.6
Room
4.4
10.0 Excellent
Pros: Location and breakfast was the best,
Cons: The smell and the carpet was very old .
3.8 Mediocre
Pros:
Cons: 1) we already fully paid to booking.com but still charge us, even we provide full details of the payment they dont care. 2) we check in with 1 year old baby. They dont use common sense give us 2 single bed. We request but given only next day. 3) almost 1 days we unable to take shower. No hot water. They repair but only can last for 15min and cannot be use. They dont bother to replace the room until I go to reception and shouting to them. 5) I took the glass to mix coffee, shockingly the glass was not properly washed. Not show in the room. 4) this I dont know the hotel policy. I stay 4days. 2 days they provide mineral water in the room another today's we need to buy. First time I stay in hotel but need to buy for the water. Thank you.
6.0 Good
Pros: Our room was not ready when we arrived at 3.30pm. We were apparently upgraded, but could not see a difference in the room we had booked.
Cons: Room needed updating, no hairdryer had to request one and then waited more than 2 hours for it. No hot water one evening...not good after a long day exploring the city. We had to wait for a couple of hours. Wanted to book tickets for the Tower of London, asked at Reception to be told I needed to email the Concierge to do this. Tried to do this from my room, but the system would not work,