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DoubleTree by Hilton London - West End

DoubleTree by Hilton London - West End

7.7
Good

Based on 3,103 reviews
 
92 Southampton Row, London, WC1B 4BH, United Kingdom
  +44 207 242 2828
DoubleTree by Hilton London - West End - London, England, United Kingdom
Check-in
Check-out
Compare vs KAYAK |
Hotels.com $176
KAYAK $179
Agoda.com $184
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per night
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Rooms

Check-in
Check-out

Double rooms

$234+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
Unknown
$234 per night
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Unknown
$252 per night
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Double bed
$254 per night
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Double bed
$256 per night
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Double bed
$270 per night
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Double bed
$270 per night
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Unknown
$270 per night
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Unknown
$314 per night
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Unknown
$327 per night
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Unknown
$361 per night
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Unknown
$443 per night
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Unknown
$459 per night
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Unknown
$556 per night
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Unknown
$625 per night

Standard rooms

$376+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
Unknown
$376 per night

Executive rooms

$316+

Photo
Bed type
Provider
Nightly Base Price
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Double bed
$316 per night

Deluxe rooms

$422+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
Unknown
$422 per night

Reviews

Pros

Cons

Traveller rating

304
230
113
29
1

Time of year

Traveller type

Show reviews that mention

+
  • Okay
    May 2018
    6.0

    Lacking attention to detail

    Lobby was a large, warm, relaxing atmosphere.

    Housekeeping lacked attention to detail, first night’s bedding was not clean, toilet and shower in “premium” were falling apart, again, no attention to detail from housekeeping or maintenance. I felt like I was in Mexico, not London!

  • Excellent
    Jan 2017
    10.0

    Excellent time at this hotel! Everyone was very friendly!

    Nothing :)

  • Mediocre
    Dec 2016
    3.1

    Location was convenient

    Was cold, old and dirty

  • Okay
    Mar 2015
    4.8

    I can't believe it is a Hilton. I use this chain a

    Location is great. Bed was fine and apples were a nice touch. Gym was okay.

    Staff was horrible. There were months in the closet--I killed three. They did a lousy job cleaning in general. The sinks and counters were not even wiped down. There was toothpaste/grim residue not wiped up half of the days I stayed there. Dirty dishes owned by the Hilton were left for, literally, a week. The cleaning staff tossed my water bottle even though it was with wrapped up my clothes on top of my luggage and then denied it. I tried to explain the problem with needing a size of plastic bottle for security. They made a lame attempt to make it right after two hours of waiting and complaining, but they could not be bothered to listen or understand the actual problem, so the solution did not work. Great location, but I would never go back. There is no accountability.

  • Good
    Aug 2014
    7.3

    The hotel staff was helpful with solving problems that was generated by Kayak/Hotel.com (wrong number of beds in room) while booking. Location is excellent. For a big family like us that needs place to "gather" together the lobby was very useful.

    Booking by Kayak/Hotel.com generated problems. Number of adults and children per room was not deliver to the hotel. When I asked Hotel.com to change the reservation through the website , NO respond. Rooms are a bit small.

  • Excellent
    Mar 2014
    9.6

    The staff was exceptional...friendly and helpful....willing to go out of their way to assist. Would stay there again. Gym was excellent and the breakfast was very good.....breakfast was available until 11AM on weekends.

    Met all our needs.

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About

Overview

From the warm chocolate chip cookies handed out upon arrival to the classic British charm of its Edwardian façade, the DoubleTree by Hilton Hotel London-West End makes its guests feel at home from the very beginning of their stay. The exceptional location, in the heart of London’s historical Bloomsbury district in the city's West End, along with multilingual staff and stylish guest rooms, makes the hotel ideal for both vacationers and business travelers. Services and Amenities The DoubleTree Hilton Hotel London-West End defies the city’s reputation for cramped quarters, offering both traditional rooms and spacious duplex apartments. With a well-equipped business center and dedicated event staff, the hotel works with business groups to ensure that their time in London is as productive as it is enjoyable. All guests will enjoy the Champagne afternoon tea at Bar 92, along with the international cuisine served at the Level, the hotel's chic restaurant (which offers a children's menu). And for the health-conscious, the hotel offers a free fitness center. Attractions The bustling, tree-lined streets of the hotel's Bloomsbury neighborhood are a pleasure to stroll through - be sure to look out for the classic red London phone booths. Within walking distance of many attractions, including the British Museum, Covent Garden, and the West End's theaters, the hotel’s location makes it easy for guests to make the most of their time in London.

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Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

7.7 Good

Based on 3,103 reviews

9.6

Location

8.7

Breakfast

4.4

Room

3.6

Comfort

Things to know

  • Friendly service

Check in

15:00

Check out

11:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Fitness centre
Free Wi-Fi
Increased accessibility
Business centre
Internet
Concierge service
Laundry service
Meeting/Banquet facilities
Room service
No smoking
Restaurant
Bar/Lounge
Express check out
Parking
Air-Conditioned
24 Hour Front Desk
Safe
Storage available
Lift
Laundry facilities
Hairdryer
Cable or satellite TV
Pets not allowed

Location

Most popular landmarks

  • British Museum 350 m
  • Somerset House 1.1 km
  • National Gallery 1.3 km
  • Southbank Centre 1.6 km
  • London Eye 1.9 km
  • St James's Palace 2 km

About the neighbourhood

Camden is known for: street food, laid-back atmosphere, alternative

More

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