DoubleTree by Hilton London - West End

DoubleTree by Hilton London - West End

92 Southampton Row, London, WC1B 4BH, United Kingdom
+44 207 242 2828

rate per night


based on 2,318 reviews

DoubleTree by Hilton London - West End
Thu 26/5
Fri 27/5
ProviderNightly total$289

About DoubleTree by Hilton London - West End

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Enhanced cleaning
    This stay has committed to enhanced cleaning measures.Learn more
  • Freebies
    This stay includes Wi-Fi for free

DoubleTree by Hilton London - West End is set in London and is a short walk from Russell Square Tube Station. It provides a fitness centre, as well as an express check-in and check-out feature, a 24-hour reception and 24-hour room service.

There are a variety of amenities on offer to those staying at the hotel, including a concierge, laundry facilities and meeting facilities. In addition, the multilingual staff are on hand to offer local information.

All rooms are bright and modern, and have air conditioning. Each includes free tea and coffee making facilities and a private bathroom.

In-house dining options include restaurant, which is a convenient spot to have a meal. 92 is an ideal place to enjoy a drink before discovering what the local nightlife has to offer. A selection of dining options are also found in close proximity to the property.

DoubleTree by Hilton London - West End is situated just a short walk from the British Museum and Central Saint Giles. Guests can also discover Oxford Street.

Photos of DoubleTree by Hilton London - West End

Property safety measures

DoubleTree by Hilton London - West End has implemented the following measures:
Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Rooms available at DoubleTree by Hilton London - West End

Wed 25/5
Show deals with
Double rooms($290 - $652)
Double room
no bed type specified
no bed type specified


$290 totalHiltonAPAC
no bed type specified
no bed type specified


$295 totalPrestigia
1 double bed

1 double bed



$356 totalExpedia
Superior rooms($394 - $666)
Superior room
no bed type specified
no bed type specified


1 queen bed

1 queen bed


1 queen bed

1 queen bed



$518 totalExpedia
Standard rooms($289 - $417)
Standard Room
2 twin beds

2 twin beds


no bed type specified
no bed type specified


$362 totaltravelup
no bed type specified
no bed type specified


$366 totalTraveluro
King rooms($736)
King room
1 king bed

1 king bed



$736 totaltravelup

Amenities at DoubleTree by Hilton London - West End

  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Business centre
  • Wi-Fi available in all areas
  • Flat-screen TV

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • Property is cleaned by professional cleaning companies
  • First-aid kit
  • Process in place to check health of guests
  • CCTV in common areas
  • Enhanced cleaning
  • Hand sanitiser in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitised
  • Thermometers for guests provided by property
  • Safe
  • Delivered food is securely covered
  • Guests can opt out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces

Services and conveniences

  • Wedding services
  • A/V equipment hire
  • Ticket service
  • Business centre
  • Wake-up service
  • Safety deposit box
  • Concierge service
  • Meeting/Banquet facilities
  • Room service
  • Express check-out
  • 24-hour front desk


  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Internet

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Disabled access
  • Multi-lingual staff
  • Hypoallergenic
  • Accessible by lift
  • No smoking
  • Lowered sink
  • Toilet with grab rails
  • Pets not allowed


  • Electric kettle
  • Kitchen/kitchenette
  • Tea/coffee maker
  • Kettle
  • Refrigerator
  • Coffee machine


  • Shower
  • Bathtub
  • Toilet
  • Toilet paper
  • Private bathroom


  • Family rooms
  • Seating area
  • Telephone
  • Carpeted
  • Storage available

Media and entertainment

  • Radio
  • Flat-screen TV
  • Cable or satellite TV
  • TV


  • Restaurant
  • Bar/Lounge
  • Breakfast in the room
  • Food can be delivered to guest accommodation


  • Laundry facilities
  • Laundry service
  • Iron and ironing board


  • Sofa bed
  • Alarm clock
  • Wardrobe or closet


  • Fax/photocopying
  • Desk

Family friendly

  • Cribs available
  • Kids meals


  • Fitness centre

Reviews of DoubleTree by Hilton London - West End

GoodBased on 2,318 verified guest reviews

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Newest first
8.0 Great
Breakfast is very poor. Gym is insufficient.
7.7 Good
Pros:Breakfast was famtastic
Cons:Couldn’t control the temperature in the room. Hot in the evening
6.0 Okay
Pros:Lobby was a large, warm, relaxing atmosphere.
Cons:Housekeeping lacked attention to detail, first night’s bedding was not clean, toilet and shower in “premium” were falling apart, again, no attention to detail from housekeeping or maintenance. I felt like I was in Mexico, not London!
10.0 Excellent
Pros:Excellent time at this hotel! Everyone was very friendly!
Cons:Nothing :)
3.1 Poor
Pros:Location was convenient
Cons:Was cold, old and dirty
4.8 Mediocre
Pros:Location is great. Bed was fine and apples were a nice touch. Gym was okay.
Cons:Staff was horrible. There were months in the closet--I killed three. They did a lousy job cleaning in general. The sinks and counters were not even wiped down. There was toothpaste/grim residue not wiped up half of the days I stayed there. Dirty dishes owned by the Hilton were left for, literally, a week. The cleaning staff tossed my water bottle even though it was with wrapped up my clothes on top of my luggage and then denied it. I tried to explain the problem with needing a size of plastic bottle for security. They made a lame attempt to make it right after two hours of waiting and complaining, but they could not be bothered to listen or understand the actual problem, so the solution did not work. Great location, but I would never go back. There is no accountability.
7.3 Good
Pros:The hotel staff was helpful with solving problems that was generated by Kayak/ (wrong number of beds in room) while booking. Location is excellent. For a big family like us that needs place to "gather" together the lobby was very useful.
Cons:Booking by Kayak/ generated problems. Number of adults and children per room was not deliver to the hotel. When I asked to change the reservation through the website , NO respond. Rooms are a bit small.
9.6 Excellent
Pros:The staff was exceptional...friendly and helpful....willing to go out of their way to assist. Would stay there again. Gym was excellent and the breakfast was very good.....breakfast was available until 11AM on weekends.
Cons:Met all our needs.


92 Southampton Row, London, WC1B 4BH

What's nearby

  • British Museum350 m
  • Somerset House1.1 km
  • National Gallery1.3 km
  • Piccadilly Circus1.4 km
  • Southbank Centre1.6 km
  • London Eye1.9 km
  • St James's Palace2 km
  • Churchill War Rooms2.1 km
  • Tate Modern2.1 km
  • Westminster Bridge2.1 km
  • Big Ben2.2 km
  • Westminster Abbey2.3 km



Check in anytime after 15:00, check out anytime before 11:00


Cancellation/pre-payment policies vary by room type and provider.

FAQs when booking at DoubleTree by Hilton London - West End

  • All reservations at DoubleTree by Hilton London - West End – even non-cancellable stays – on or before 30 June 2020, are eligible for a full refund. For more information, visit the Hilton Corporate Response to COVID-19 page.

  • DoubleTree by Hilton London - West End is located at 92 Southampton Row in Camden, 2.3 km from the centre of London. British Museum is the closest landmark to DoubleTree by Hilton London - West End.

  • Check-in time is 15:00 and check-out time is 11:00 at DoubleTree by Hilton London - West End.

  • Yes, DoubleTree by Hilton London - West End offers free Wi-Fi.

  • DoubleTree by Hilton London - West End is 12 km from London City.

  • No, pets are not allowed at DoubleTree by Hilton London - West End.

Nearby hotels and places to stay

Good to know

Value for money


Distance to city centre

2.3 km

Location rating


Nearest airport

London All airports

Distance to airport

1.5 km