DoubleTree by Hilton London - West End

DoubleTree by Hilton London - West End

92 Southampton Row, London, WC1B 4BH, United Kingdom
+44 207 242 2828

rate per night


based on 2,723 reviews

DoubleTree by Hilton London - West End
Sat 30/9
Wed 4/10

About DoubleTree by Hilton London - West End

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Enhanced cleaning
    This stay has committed to enhanced cleaning measures.Learn more
  • Freebies
    This stay includes Wi-Fi for free

DoubleTree by Hilton London - West End is set in London and is a short walk from Russell Square Tube Station. It provides a fitness centre, as well as an express check-in and check-out feature, a 24-hour reception and 24-hour room service.

There are a variety of amenities on offer to those staying at the hotel, including a concierge, laundry facilities and meeting facilities. In addition, the multilingual staff are on hand to offer local information.

All rooms are bright and modern, and have air conditioning. Each includes free tea and coffee making facilities and a private bathroom.

In-house dining options include restaurant, which is a convenient spot to have a meal. 92 is an ideal place to enjoy a drink before discovering what the local nightlife has to offer. A selection of dining options are also found in close proximity to the property.

DoubleTree by Hilton London - West End is situated just a short walk from the British Museum and Central Saint Giles. Guests can also discover Oxford Street.

Photos of DoubleTree by Hilton London - West End

Property safety measures

DoubleTree by Hilton London - West End has implemented the following measures:
Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Latest deals for DoubleTree by Hilton London - West End

Sat 30/9
Wed 4/10
How payments to us affect rankingMore info
Deluxe room
See amenities
bed type unknown
bed type unknown
bed type unknown
King room
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1 king bed
bed type unknown
bed type unknown
Standard Room
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bed type unknown
bed type unknown
bed type unknown
Double room
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bed type unknown
1 queen bed
bed type unknown
Superior room
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1 sofa bed
1 queen bed
bed type unknown

*Total includes estimated local taxes & fees payable on check out.

Prices are based on the total costs of the stay, including taxes and fees.

Amenities at DoubleTree by Hilton London - West End

  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Business centre
  • Wi-Fi available in all areas
  • Flat-screen TV

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • Property is cleaned by professional cleaning companies
  • First-aid kit
  • Process in place to check health of guests
  • CCTV in common areas
  • Enhanced cleaning
  • Hand sanitiser in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitised
  • Thermometers for guests provided by property
  • Safe
  • Delivered food is securely covered
  • Guests can opt out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces

Services and conveniences

  • Wedding services
  • A/V equipment hire
  • Ticket service
  • Business centre
  • Wake-up service
  • Safety deposit box
  • Concierge service
  • Meeting/Banquet facilities
  • Room service
  • Express check-out
  • 24-hour front desk


  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Internet

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Disabled access
  • Multi-lingual staff
  • Hypoallergenic
  • Accessible by lift
  • No smoking
  • Lowered sink
  • Toilet with grab rails
  • Pets not allowed


  • Electric kettle
  • Kitchen/kitchenette
  • Tea/coffee maker
  • Kettle
  • Refrigerator
  • Coffee machine


  • Shower
  • Bathtub
  • Toilet
  • Toilet paper
  • Private bathroom


  • Family rooms
  • Seating area
  • Telephone
  • Carpeted
  • Storage available

Media and entertainment

  • Radio
  • Flat-screen TV
  • Cable or satellite TV
  • TV


  • Restaurant
  • Bar/Lounge
  • Breakfast in the room
  • Food can be delivered to guest accommodation


  • Laundry facilities
  • Laundry service
  • Iron and ironing board


  • Sofa bed
  • Alarm clock
  • Wardrobe or closet

Family friendly

  • Cribs available
  • Kids meals


  • Desk


  • Fitness centre

Reviews of DoubleTree by Hilton London - West End

GoodBased on 2,723 verified guest reviews

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2.0 Poor
Given the price, the facilities here are atrocious. Just 2 Tea bags in the room, tiny ensuite that is almost impossible to use (shower). Lots of things were broken or needed looking at. Won’t bother to stay there again.
6.0 Okay
We were told at check that our room was upgraded, but it was tiny.
8.0 Very Good
Breakfast is very poor. Gym is insufficient.
7.7 Good
Pros:Breakfast was famtastic
Cons:Couldn’t control the temperature in the room. Hot in the evening
6.0 Okay
Pros:Lobby was a large, warm, relaxing atmosphere.
Cons:Housekeeping lacked attention to detail, first night’s bedding was not clean, toilet and shower in “premium” were falling apart, again, no attention to detail from housekeeping or maintenance. I felt like I was in Mexico, not London!
10.0 Wonderful
Pros:Excellent time at this hotel! Everyone was very friendly!
Cons:Nothing :)
3.1 Poor
Pros:Location was convenient
Cons:Was cold, old and dirty
4.8 Mediocre
Pros:Location is great. Bed was fine and apples were a nice touch. Gym was okay.
Cons:Staff was horrible. There were months in the closet--I killed three. They did a lousy job cleaning in general. The sinks and counters were not even wiped down. There was toothpaste/grim residue not wiped up half of the days I stayed there. Dirty dishes owned by the Hilton were left for, literally, a week. The cleaning staff tossed my water bottle even though it was with wrapped up my clothes on top of my luggage and then denied it. I tried to explain the problem with needing a size of plastic bottle for security. They made a lame attempt to make it right after two hours of waiting and complaining, but they could not be bothered to listen or understand the actual problem, so the solution did not work. Great location, but I would never go back. There is no accountability.
7.3 Good
Pros:The hotel staff was helpful with solving problems that was generated by Kayak/ (wrong number of beds in room) while booking. Location is excellent. For a big family like us that needs place to "gather" together the lobby was very useful.
Cons:Booking by Kayak/ generated problems. Number of adults and children per room was not deliver to the hotel. When I asked to change the reservation through the website , NO respond. Rooms are a bit small.
9.6 Wonderful
Pros:The staff was exceptional...friendly and helpful....willing to go out of their way to assist. Would stay there again. Gym was excellent and the breakfast was very good.....breakfast was available until 11AM on weekends.
Cons:Met all our needs.


92 Southampton Row, London, WC1B 4BH

What's nearby

  • British Museum350 m
  • Somerset House1.1 km
  • National Gallery1.3 km
  • Piccadilly Circus1.4 km
  • Southbank Centre1.6 km
  • London Eye1.9 km
  • St James's Palace2 km
  • Churchill War Rooms2.1 km
  • Tate Modern2.1 km
  • Westminster Bridge2.1 km
  • Big Ben2.2 km
  • Westminster Abbey2.3 km



Check in anytime after 15:00, check out anytime before 11:00


Cancellation/pre-payment policies vary by room type and provider.

When to book a room at DoubleTree by Hilton London - West End

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at DoubleTree by Hilton London - West End

  • Does DoubleTree by Hilton London - West End have special cancellation policies due to coronavirus (COVID-19)?

    All reservations at DoubleTree by Hilton London - West End – even non-cancellable stays – on or before 30 June 2020, are eligible for a full refund. For more information, visit the Hilton Corporate Response to COVID-19 page.

  • Where is DoubleTree by Hilton London - West End located?

    DoubleTree by Hilton London - West End is located at 92 Southampton Row in Camden, 2.3 km from the centre of London. British Museum is the closest landmark to DoubleTree by Hilton London - West End.

  • When is check-in time and check-out time at DoubleTree by Hilton London - West End?

    Check-in time is 15:00 and check-out time is 11:00 at DoubleTree by Hilton London - West End.

  • Does DoubleTree by Hilton London - West End offer free Wi-Fi?

    Yes, DoubleTree by Hilton London - West End offers free Wi-Fi.

  • How far is DoubleTree by Hilton London - West End from the airport?

    DoubleTree by Hilton London - West End is 12.1 km from London City.

  • How does KAYAK find such great DoubleTree by Hilton London - West End hotel deals?

    KAYAK scours the web for all room deals available at DoubleTree by Hilton London - West End in London and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at DoubleTree by Hilton London - West End and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for DoubleTree by Hilton London - West End.

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Good to know

Value for money


Distance to city centre

2.3 km

Nearest airport

London City

Distance to airport

12.0 km