Best London hotels near Kensington Gardens
The five-star Royal Lancaster London hotel is renowned for its panoramic views over Hyde Park. The 411 well-appointed guestrooms and suites have luxurious and elegant dcor and are fully-equipped with modern facilities such as air-conditioning, satellite television channels, mini bars, en-suite bathrooms and power showers. During their stay, guests can dine in the award-winning Nipa restaurant, offering authentic Thai cuisine or, for a super-chic dining experience; Island Restaurant & Bar is a contemporary modern European restaurant. The Royal Lancaster London hotel is one of Europes leading and most flexible meeting and banqueting venues. Its conference rooms have the ability to cater for all sizes of events, from small business meetings, to large receptions for up to 3,000 people.The hotel is only a few minutes walk from the bustling shopping districts of Oxford and Bond Street, London's West End theatres, museums and tourist attractions. Even Heathrow Airport is a mere 20-minute ride on the Heathrow Express from the nearby Paddington Railway Station.




Overall 9.0 Excellent
Based on 3,102 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
8.0
Pros: It is a beautiful hotel and I used the Willow Room 3 for work, for interviews, so it was very well appointed and having staff at the reception area at Forest Suites was very helpful. The staff were also very helpful and the food at the HOSPA conference was memorable.
Excellent
10.0
Pros: I find the facilities & staff are most welcoming, friendly & always available. I have been using this London Hotel for many years, in fact when it was called The Royal Lancaster Hotel. I do hope it will revert to that title in the future. Thank you to all for making me feel " @ home" while enjoying my stay.
Excellent
9.0
Pros: The staff was extremely friendly
Excellent
9.4
Pros: Staff very good. Felt like a top hotel.
Excellent
9.0
Pros: Very professional hotel - a very business feel. Staff great, all good.
Good
6.5
Pros: Location was convenient and staff were really nice.
Excellent
8.8
Pros: Location was perfect for us. The onsight eating facilties were very good. All the staff members were courteous and helpful. The rooms were gery comfortable and well tended to.
Good
7.3
Pros: Location to nearest tube station.
breakfast menu with views over hyde park.
locality to my destination at the park
Would defo return again.
Excellent
8.8
Pros: Being right above a tube stop and short walk to Hyde park, shops; staff incredibly helpful; room very clean, large, comfortable
Excellent
10.0
Pros: The staff were incredible. The Guest Relations staff also decorated the room with a birthday surprise for my partner. The bed was comfortable and the room facilities were perfect.
Excellent
8.8
Pros: Location, cleanliness and value for money
Excellent
8.0
Pros: The room was clean and the bed is comfy The staff are friendly specially Martina from the front Desk. She is the best and Ali from the security team
Details
Reviews
Overall 9.0 Excellent
Based on 3,102 reviews
Location
9.6
Vibe
9.4
Cleanliness
9.3
Service
8.9
Room
8.3
Amenities
8.3
Food
8.0
Breakfast
7.1
WiFi
5.9
Comfort
5.7
Bar
4.9
Value
4.5
Location
9.8
Cleanliness
9.4
Vibe
9.4
Amenities
8.5
Service
8.5
Room
7.6
Breakfast
7.0
Value
4.9
Location
9.5
Vibe
9.3
Service
9.3
Cleanliness
9.1
Room
8.4
Amenities
8.2
Breakfast
7.5
Value
3.9
Location
9.5
Cleanliness
9.4
Vibe
9.1
Service
8.8
Room
7.5
Value
3.8
Cleanliness
9.4
Location
9.2
Vibe
9.2
Service
8.6
Room
7.7
Comfort
5.1
8.0 Excellent
Pros: It is a beautiful hotel and I used the Willow Room 3 for work, for interviews, so it was very well appointed and having staff at the reception area at Forest Suites was very helpful. The staff were also very helpful and the food at the HOSPA conference was memorable.
Cons: I did like the breakfast but had to pay £25 on top of a room rate including vat of £314. It is a beautiful hotel but I think the breakfast should be included in the room rate especially for returning guests.
10.0 Excellent
Pros: I find the facilities & staff are most welcoming, friendly & always available. I have been using this London Hotel for many years, in fact when it was called The Royal Lancaster Hotel. I do hope it will revert to that title in the future. Thank you to all for making me feel " @ home" while enjoying my stay.
Cons:
9.0 Excellent
Pros: The staff was extremely friendly
Cons:
9.4 Excellent
Pros: Staff very good. Felt like a top hotel.
Cons: Nothing.
9.0 Excellent
Pros: Very professional hotel - a very business feel. Staff great, all good.
Cons: I don't know why English hotels do stays without breakfast ! Look at how the Irish hotels do it. Adding breakfast at 30 pounds is a real turn off ! No buffet breakfast in the world could cost that to supply? Maybe look at this to be a little different.
6.5 Good
Pros: Location was convenient and staff were really nice.
Cons: Free Wi-Fi was really non-existent; at least in our room. Also, TV had only three channels, which we were not informed of on check-in. However the staff was apologetic and offered complimentary full breakfast for the inconvenience.
8.8 Excellent
Pros: Location was perfect for us. The onsight eating facilties were very good. All the staff members were courteous and helpful. The rooms were gery comfortable and well tended to.
Cons: Just like most of the rest of the world, there's too much fast moving traffic everywhere.
7.3 Good
Pros: Location to nearest tube station.
breakfast menu with views over hyde park.
locality to my destination at the park
Would defo return again.
Cons: The tv was difficult to use remote. Maybe a simpler version. Room was supposed to be a superior one. I saw no evidence of this.
not enough toiletries. Beatutifully decorated in public areas, and toilets by meeting rooms were well furnished with soap & cream etc
8.8 Excellent
Pros: Being right above a tube stop and short walk to Hyde park, shops; staff incredibly helpful; room very clean, large, comfortable
Cons:
10.0 Excellent
Pros: The staff were incredible. The Guest Relations staff also decorated the room with a birthday surprise for my partner. The bed was comfortable and the room facilities were perfect.
Cons:
8.8 Excellent
Pros: Location, cleanliness and value for money
Cons: Staff were very helpful but needs an improvement
8.0 Excellent
Pros: The room was clean and the bed is comfy The staff are friendly specially Martina from the front Desk. She is the best and Ali from the security team
Cons: Two packs of cigarettes were taken from my room by the house keeping staff during night visit. It was reported but no feedback was given
The five-star Royal Lancaster London hotel is renowned for its panoramic views over Hyde Park. The 411 well-appointed guestrooms and suites have luxurious and elegant dcor and are fully-equipped with modern facilities such as air-conditioning, satellite television channels, mini bars, en-suite bathrooms and power showers. During their stay, guests can dine in the award-winning Nipa restaurant, offering authentic Thai cuisine or, for a super-chic dining experience; Island Restaurant & Bar is a contemporary modern European restaurant. The Royal Lancaster London hotel is one of Europes leading and most flexible meeting and banqueting venues. Its conference rooms have the ability to cater for all sizes of events, from small business meetings, to large receptions for up to 3,000 people.The hotel is only a few minutes walk from the bustling shopping districts of Oxford and Bond Street, London's West End theatres, museums and tourist attractions. Even Heathrow Airport is a mere 20-minute ride on the Heathrow Express from the nearby Paddington Railway Station.
Royal Garden Hotel is centrally located in London, a 4-minute walk from Kensington Palace and 13 minutes by foot from Hyde Park. Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.




Overall 8.7 Excellent
Based on 3,406 reviews
All reviews
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- Families
- Couples
- Solo
- Business
Excellent
8.0
Pros: Breakfast was very good and freshly cooked. The front desk seevice was excellent. eveyone was very polite and helpful. The room was clean and one of the nicest I have had in London.
Excellent
9.7
Pros: Love the view of Kensington Palace and the Park from Garden view rooms. Spacious and clean. Comfortable beds.Enough pillows. Friendly staff. Good breakfast! Plenty to choose for. A little bit pricey though.
Excellent
9.0
Pros: location and ambience
Good
7.4
Pros: Location, food quality, stuff, comfortable bed.
Excellent
8.2
Pros: Stuff is friendly helpful, location is amazing, bed extremely comfortable.
Excellent
10.0
Pros: The best was Aubaine. 37-45 Kensington High Street.
Excellent
10.0
Pros: Everything
Excellent
9.0
Pros: Location was incredible- right in the heart of Kensington, just a few steps from incredible retail, including the most amazing Whole Foods I've ever encountered (on three levels). A clerk greeted us shewed us to our rooms after a brief tour: well done
Good
6.8
Pros: Great Location and great views of Kensington Palace, staff that spoke english were good.
Excellent
8.8
Pros: Location was perfect. The hotel staff recommended some excellent restaurants and were extremely helpful.
Details
Reviews
Overall 8.7 Excellent
Based on 3,406 reviews
Location
9.6
Service
8.9
Food
8.7
Breakfast
7.5
Room
7.0
WiFi
6.1
Value
5.3
Location
9.3
Food
8.6
Service
8.1
Breakfast
7.7
Room
6.4
Value
5.3
Location
9.6
Service
9.0
Food
8.7
Breakfast
7.8
Room
6.2
Value
5.2
Comfort
4.4
Location
9.6
Service
9.2
Breakfast
7.5
Room
7.3
Location
9.5
Service
9.0
Cleanliness
7.8
Room
6.2
8.0 Excellent
Pros: Breakfast was very good and freshly cooked. The front desk seevice was excellent. eveyone was very polite and helpful. The room was clean and one of the nicest I have had in London.
Cons: Service in the Bars was a little slow in the evening. We attended an award ceremony and the food was very good considering the number there. The table service agt the event was obtrusive sometime pushing inbetween people talking at the table. The Champagne we order from the Bar to celebrate a win was so diabolical we couldnt drink it - that took the edge off a brilliant evening
9.7 Excellent
Pros: Love the view of Kensington Palace and the Park from Garden view rooms. Spacious and clean. Comfortable beds.Enough pillows. Friendly staff. Good breakfast! Plenty to choose for. A little bit pricey though.
Cons: Breakfast is delicious but expensive
9.0 Excellent
Pros: location and ambience
Cons: Parking
7.4 Good
Pros: Location, food quality, stuff, comfortable bed.
Cons: Collection of fruit juices very limited, bed sheets fabrics made my allergy remote control of the room are very dirty and when I order new one they didn’t provide me that in second accommodation.
8.2 Excellent
Pros: Stuff is friendly helpful, location is amazing, bed extremely comfortable.
Cons: House keeping doesn’t wipe the tables from bedsheets fabric after cleaning the room from unless you tell them to do that.
10.0 Excellent
Pros: The best was Aubaine. 37-45 Kensington High Street.
Cons: N/A
10.0 Excellent
Pros: Everything
Cons: Waiting in a queue for breakfast
9.0 Excellent
Pros: Location was incredible- right in the heart of Kensington, just a few steps from incredible retail, including the most amazing Whole Foods I've ever encountered (on three levels). A clerk greeted us shewed us to our rooms after a brief tour: well done
Cons: The room was a bit small and the shower was a bit awkwardly configured.
6.8 Good
Pros: Great Location and great views of Kensington Palace, staff that spoke english were good.
Cons: Room was small, price was high for room and some staff very poor.
8.8 Excellent
Pros: Location was perfect. The hotel staff recommended some excellent restaurants and were extremely helpful.
Cons:
Royal Garden Hotel is centrally located in London, a 4-minute walk from Kensington Palace and 13 minutes by foot from Hyde Park. Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
A stay at The Chilworth London Paddington places you in the heart of London, within a 10-minute walk of Hyde Park and Kensington Gardens. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.




Overall 8.5 Excellent
Based on 3,970 reviews
All reviews
- All reviews
- Solo
- Couples
- Families
- Business
Excellent
10.0
Pros: Staff is very friendly
Excellent
9.0
Pros: Actually, I had spent a good time and there is one person who is a best and helpful, Thank you Serghe. You are the best. The hotel is lucky to have like this a perfect employ.
Excellent
8.0
Pros: Good location, within easy walking distance from the station Breakfast was good - usual fare. I would have loved to take advantage of the free Yoga but my schedule did not allow it sadly
Excellent
8.0
Pros: the hotel felt nice and modern. the staff was helpful and welcoming. room was kind of small (but we new it when we booked) and for us the size was comfortable enough, clean and pleasant. location is nice, close to Padington station - it's not the hip centre but was very easy to get around.
Excellent
8.0
Pros: location for my needs
Okay
4.8
Pros: room is crazy small. Could not even take the chair under the table out to seat as it was too close to the bedroom. Could not open the luggage if not on the bed. One of the 2 main lights was not working.
Okay
4.0
Pros: The Lobby and restaurant were nice and cozy.
Good
7.0
Pros: Clean and big bathroom (bigger than usual in London). Nice bar!
Excellent
8.0
Pros: Location
Good
7.0
Pros: ROOM WAS A BIT SMALL AND SHOWER
Excellent
10.0
Pros: Everything was perfect.
Details
Reviews
Overall 8.5 Excellent
Based on 3,970 reviews
Location
9.6
Service
9.1
Cleanliness
8.8
Breakfast
8.4
WiFi
6.9
Room
6.3
Comfort
3.6
Location
9.4
Cleanliness
9.0
Service
8.8
Breakfast
8.8
Room
5.8
Comfort
2.7
Location
9.7
Service
9.0
Cleanliness
8.9
Breakfast
8.5
Room
6.1
Comfort
3.6
Location
9.3
Cleanliness
8.8
Service
8.5
Breakfast
8.3
Value
7.5
Room
6.3
Comfort
3.9
Location
9.7
Service
8.7
Breakfast
8.5
Room
5.8
Comfort
3.5
10.0 Excellent
Pros: Staff is very friendly
Cons: It was cold in a room
9.0 Excellent
Pros: Actually, I had spent a good time and there is one person who is a best and helpful, Thank you Serghe. You are the best. The hotel is lucky to have like this a perfect employ.
Cons:
8.0 Excellent
Pros: Good location, within easy walking distance from the station Breakfast was good - usual fare. I would have loved to take advantage of the free Yoga but my schedule did not allow it sadly
Cons: Was generally very good so not much to say. Just would be great if the yoga was in the evening as well!
8.0 Excellent
Pros: the hotel felt nice and modern. the staff was helpful and welcoming. room was kind of small (but we new it when we booked) and for us the size was comfortable enough, clean and pleasant. location is nice, close to Padington station - it's not the hip centre but was very easy to get around.
Cons:
8.0 Excellent
Pros: location for my needs
Cons: would like a lounge or bar .. for women alone this is a bonus.
4.8 Okay
Pros: room is crazy small. Could not even take the chair under the table out to seat as it was too close to the bedroom. Could not open the luggage if not on the bed. One of the 2 main lights was not working.
Cons:
4.0 Okay
Pros: The Lobby and restaurant were nice and cozy.
Cons: The room had no window, which I was notified about in advance. The room was also very small, a suitcase could barely fit in the room.
7.0 Good
Pros: Clean and big bathroom (bigger than usual in London). Nice bar!
Cons: Kitchen closed too soon (no snacks after 10 pm possible).
8.0 Excellent
Pros: Location
Cons: Room was tiny
7.0 Good
Pros: ROOM WAS A BIT SMALL AND SHOWER
Cons: Nice TV postion
10.0 Excellent
Pros: Everything was perfect.
Cons: Nothing
A stay at The Chilworth London Paddington places you in the heart of London, within a 10-minute walk of Hyde Park and Kensington Gardens. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
In the heart of London, Caesar Hotel is within a 5-minute drive of Hyde Park and Oxford Circus. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 2 meeting rooms available for events. A roundtrip airport shuttle is available for a surcharge.




Overall 8.4 Excellent
Based on 3,803 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Good
6.0
Pros: Staff was friendly, restaurant was okay, but location is the prime positive factor here.
Excellent
9.7
Pros: Great staff
Excellent location to bayswater stn.
Beautiful modern hotel with ancient artifacts adorning the walls.
Great breakfast
Rooms comfortable and well appointed.
Bathrooms modern, a bit small.
Really like the hotel.
Good
7.7
Pros: Staff was super friendly and accommodating. They took pity on a weary, soggy traveler and let me check in ahead of time.
Good
7.0
Pros: Very nice staff . Close to three Underground stations and Hyde Park
Excellent
9.6
Pros: Gread location. Friendly and helpful staff. Efficient check-in/ check-out process
Excellent
10.0
Pros: Everything my favourite hotel
Excellent
10.0
Pros: Super helpful, attentive staff and a very clean, comfortable room with lots of space.
Excellent
9.7
Pros: The staff were extra friendly and helpful. Answered every question and helped with every enquiry.
Excellent
10.0
Pros: The location was fantastic. We stayed for three night as we were going to Winter Wonderland in Hyde Park, location was perfect. Loads of station near by for the tube and ubers were cheap! The staff were so friendly and the room was perfect.
Good
6.7
Pros: The rooms are just rather Spartan. We were in a basement room and a little cold with no obvious form of heat
Details
Reviews
Overall 8.4 Excellent
Based on 3,803 reviews
Location
9.6
Service
9.3
WiFi
9.1
Breakfast
8.3
Food
7.7
Amenities
6.6
Room
6.0
Comfort
5.2
Service
9.6
Location
9.6
Breakfast
8.5
Room
5.5
Comfort
4.8
Location
9.4
Service
9.1
Breakfast
8.6
Room
5.5
Comfort
5.3
Location
9.6
Service
9.0
Breakfast
8.6
Room
6.5
Location
9.7
Service
9.4
Breakfast
8.6
Value
6.8
Room
5.3
Comfort
5.1
6.0 Good
Pros: Staff was friendly, restaurant was okay, but location is the prime positive factor here.
Cons: Bed had someone else’s hair in it, sink had ants, room was in a weird location. Cleanliness left me feeling not relaxed or comfortable.
9.7 Excellent
Pros: Great staff
Excellent location to bayswater stn.
Beautiful modern hotel with ancient artifacts adorning the walls.
Great breakfast
Rooms comfortable and well appointed.
Bathrooms modern, a bit small.
Really like the hotel.
Cons: Bathroom tight, tiny sink.
Room Woodwork a bit scuffed up, could use a bit of touch up
Great for a short stay.
7.7 Good
Pros: Staff was super friendly and accommodating. They took pity on a weary, soggy traveler and let me check in ahead of time.
Cons: Room was miniscule, not enough places to store things, very hard, tiny bed. Bare, cold floor.
7.0 Good
Pros: Very nice staff . Close to three Underground stations and Hyde Park
Cons: Better noise isolation from one room to another
9.6 Excellent
Pros: Gread location. Friendly and helpful staff. Efficient check-in/ check-out process
Cons: Nothing I didn't like but would be good to have 1. Tissue box in the room 2. Plugs located near the bed (x1 was near the desk and strangely x2 were by the door to the room)
10.0 Excellent
Pros: Everything my favourite hotel
Cons: Nothing
10.0 Excellent
Pros: Super helpful, attentive staff and a very clean, comfortable room with lots of space.
Cons:
9.7 Excellent
Pros: The staff were extra friendly and helpful. Answered every question and helped with every enquiry.
Cons:
10.0 Excellent
Pros: The location was fantastic. We stayed for three night as we were going to Winter Wonderland in Hyde Park, location was perfect. Loads of station near by for the tube and ubers were cheap! The staff were so friendly and the room was perfect.
Cons: Absolutely nothing, it was brilliant.
6.7 Good
Pros: The rooms are just rather Spartan. We were in a basement room and a little cold with no obvious form of heat
Cons:
In the heart of London, Caesar Hotel is within a 5-minute drive of Hyde Park and Oxford Circus. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 2 meeting rooms available for events. A roundtrip airport shuttle is available for a surcharge.
With a stay at Blakemore Hyde Park, you'll be centrally located in London, just a 4-minute walk from Kensington Gardens and 10 minutes by foot from Hyde Park. Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby.




Overall 8.2 Excellent
Based on 7,785 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
9.0
Pros: Excellent breakfast- freshly cooked & tasty.
Excellent
8.8
Pros: Warm welcome, friendly staff, clean and a decent size room. Good location with a short walk to at least two tube stations.
Excellent
9.0
Pros: Location is great. Hotel is clean and reception staff is great.
Excellent
10.0
Pros: We thoroughly enjoyed staying at this property, it was excellent value for mi way and the staff were extremely helpful. Looking forward to visiting again.
Good
6.0
Pros: Great location, very close to Hyde park and tube station. Paddington station within just 8 mins walking distance. Rooms are very clean and modern.
Good
6.2
Good
7.5
Pros: The beds were really comfortable especially the pillows. The room was really clean.
Excellent
10.0
Pros: The room was clean and smart and sound proofed
Excellent
10.0
Pros: The Blakemore is an incredible hotel. It is extremely clean, beautiful in every way. Although the rooms and location were perfect- it's greatest asset is ira incredible staff- who were competent, polite, well-versed in their jobs, -and incredibly customer focused. It is a great hotel.
Details
Reviews
Overall 8.2 Excellent
Based on 7,785 reviews
Location
9.4
Cleanliness
8.7
Room
7.5
Service
7.1
Breakfast
6.7
Food
5.0
Bar
4.3
WiFi
4.0
Amenities
3.4
Location
9.3
Cleanliness
8.9
Service
7.4
Room
7.2
Comfort
6.2
Value
6.2
Food
4.9
Breakfast
4.9
Bar
4.7
WiFi
2.9
Location
9.3
Cleanliness
8.9
Room
7.9
Comfort
7.6
Service
7.2
Value
6.1
Breakfast
5.5
Food
4.8
Bar
4.4
Amenities
3.6
WiFi
2.2
Location
9.5
Room
7.2
Service
7.1
Breakfast
6.4
Comfort
6.4
Value
5.9
Amenities
3.5
Location
9.5
Cleanliness
8.9
Room
7.2
Service
7.2
Breakfast
6.4
Amenities
3.9
9.0 Excellent
Pros: Excellent breakfast- freshly cooked & tasty.
Cons: Water pressure to taps in bathroom very low.
8.8 Excellent
Pros: Warm welcome, friendly staff, clean and a decent size room. Good location with a short walk to at least two tube stations.
Cons: As with every hotel if all the residents decide to have breakfast a half-hour before it ends then it can be a little busy but no big deal.
9.0 Excellent
Pros: Location is great. Hotel is clean and reception staff is great.
Cons: Bad WiFi Room Keys stopped working a few times Room service staff could be more flexible (we told them to come back in an hour, they simply skipped our room that day). Elevator is funky. While going down it won't stop at ground floor.
10.0 Excellent
Pros: We thoroughly enjoyed staying at this property, it was excellent value for mi way and the staff were extremely helpful. Looking forward to visiting again.
Cons:
6.0 Good
Pros: Great location, very close to Hyde park and tube station. Paddington station within just 8 mins walking distance. Rooms are very clean and modern.
Cons: Unfortunately, the room was quite small and not well ventilated. As a result, it was too hot. Opening a window was not an option as it was too noisy outside. Duvet was extremely heavy. Due to all of this, it was almost impossible to sleep. Bathroom was also tiny, which wasn't comfortable.
6.2 Good
Pros:
Cons: There was a odor coming from the shower drain. It was too warm in the room and we could not cool it off without opening windows
7.5 Good
Pros: The beds were really comfortable especially the pillows. The room was really clean.
Cons: No plug sockets next to the bed LOUD DOORS constantly slamming = trouble sleeping There was construction work going off and our room was on the ground floor, know body apologized. No early check in option.
10.0 Excellent
Pros: The room was clean and smart and sound proofed
Cons: That our booking only included continental breakfast for £181
10.0 Excellent
Pros: The Blakemore is an incredible hotel. It is extremely clean, beautiful in every way. Although the rooms and location were perfect- it's greatest asset is ira incredible staff- who were competent, polite, well-versed in their jobs, -and incredibly customer focused. It is a great hotel.
Cons:
With a stay at Blakemore Hyde Park, you'll be centrally located in London, just a 4-minute walk from Kensington Gardens and 10 minutes by foot from Hyde Park. Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby.
The Lancaster Gate Hotel is the perfect London Residence whether you are visiting the capital for business or pleasure. The hotel has an enviable location with all the major transport links on its doorstep and easy access for all the top landmarks Just a ten minute walk to Paddington Station which offers direct links to Heathrow Airport. Lancaster Gate and Bayswater Underground stations are a 5 minute walk from the hotel and provide access to the whole of London and its attractions. Hyde Park and Kensington Gardens are just across the road.All our modern and spacious bedrooms are perfectly equipped for both the leisure and business traveler with all the modern day amenities including individual temperature control and wireless internet connection. The hotel offers the opportunity for all its guests to relax and unwind in the relaxed atmosphere of The Bar and Restaurant and enjoy the best in International Cuisine




Overall 8.1 Excellent
Based on 5,425 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10.0
Pros: Price, location, facilities, amazing breakfast
Excellent
9.7
Pros: Quite comfortable classic
Okay
5.0
Okay
5.0
Pros: The breakfast was OK. The staff were good. The room felt dated. The shower was good but the bathroom fittings were tired. The bar menu was good and we were happy with our bar meals which we had on the first night.
Excellent
8.8
Pros: Friendly Staff, location of hotel and cleanliness of bedroom and bath.
Excellent
8.0
Pros: Comfortable, quiet room More than adequate for our stay.
Mediocre
3.0
Pros: Nothing
Excellent
8.0
Pros: staff was pleasant and breakfast was nice. room was a decent size and bathroom was decently sized. location was great for us.
Poor
1.0
Pros: Location
Excellent
8.3
Pros: Very well located, a typical London hotel next to metro and to the Hyde Park. The area around is quite nice.
Details
Reviews
Overall 8.1 Excellent
Based on 5,425 reviews
Location
9.7
Service
8.5
Breakfast
7.5
Room
5.7
WiFi
5.6
Pool
0.0
Location
9.7
Service
8.5
Breakfast
6.9
Room
5.7
WiFi
3.8
Location
9.9
Service
7.6
Breakfast
7.4
Room
5.2
WiFi
4.3
Location
9.5
Service
8.7
Breakfast
7.5
Room
4.5
Location
9.8
Service
8.4
Breakfast
6.9
Room
5.1
Vibe
4.5
WiFi
3.9
10.0 Excellent
Pros: Price, location, facilities, amazing breakfast
Cons: Too few comfy seats in bar area
9.7 Excellent
Pros: Quite comfortable classic
Cons:
5.0 Okay
Pros:
Cons: The staff
5.0 Okay
Pros: The breakfast was OK. The staff were good. The room felt dated. The shower was good but the bathroom fittings were tired. The bar menu was good and we were happy with our bar meals which we had on the first night.
Cons: We weren't asked whether we had enjoyed our stay when we checked out. Breakfast - the last morning the juice was very watered down and not very pleasant. The bathroom fittings were tired.
8.8 Excellent
Pros: Friendly Staff, location of hotel and cleanliness of bedroom and bath.
Cons: Bed mattress needs updating, pillows were terribly flat and bedding could have been upgraded (a thicker duvet).
8.0 Excellent
Pros: Comfortable, quiet room More than adequate for our stay.
Cons: Disappointed with the cooked breakfast. On the pricey side if you have a room-only booking.
3.0 Mediocre
Pros: Nothing
Cons: Bed was extremely uncomfortable
8.0 Excellent
Pros: staff was pleasant and breakfast was nice. room was a decent size and bathroom was decently sized. location was great for us.
Cons: room smelled like smoke. don't know if it was but we didn't say anything like we probably should have, but we didn't spend a lot of time there.
1.0 Poor
Pros: Location
Cons: Horrible smell from the drains in the bathroom, beds were ridiculously uncomfortable, staff not trained to deal with complaints.
8.3 Excellent
Pros: Very well located, a typical London hotel next to metro and to the Hyde Park. The area around is quite nice.
Cons: Not a lot of soundproof, a bit outdated as decoration but quite clean. Breakfast could be also better
The Lancaster Gate Hotel is the perfect London Residence whether you are visiting the capital for business or pleasure. The hotel has an enviable location with all the major transport links on its doorstep and easy access for all the top landmarks Just a ten minute walk to Paddington Station which offers direct links to Heathrow Airport. Lancaster Gate and Bayswater Underground stations are a 5 minute walk from the hotel and provide access to the whole of London and its attractions. Hyde Park and Kensington Gardens are just across the road.All our modern and spacious bedrooms are perfectly equipped for both the leisure and business traveler with all the modern day amenities including individual temperature control and wireless internet connection. The hotel offers the opportunity for all its guests to relax and unwind in the relaxed atmosphere of The Bar and Restaurant and enjoy the best in International Cuisine
With a stay at Cleveland Hotel, you'll be centrally located in London, just a 5-minute walk from Kensington Gardens and 10 minutes by foot from Hyde Park. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).




Overall 8.1 Excellent
Based on 1,010 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Poor
1.0
Pros: Nothing
Excellent
10.0
Pros: had a great stay staff was very helpful
Excellent
10.0
Pros: Clean and excellent location . Best for the money
Good
7.5
Pros: It’s a realt god location and staff is very helpful and friendly
Okay
4.0
Pros: location
Excellent
10.0
Pros: Great location, and plenty of room
Excellent
10.0
Pros: Clean, convenient, comfy bed, nice linens
Excellent
10.0
Pros: We loved the staff, the most! But were very happy with everything.
Excellent
10.0
Pros: The big room with lots of amenities
Excellent
10.0
Pros: Great location. Helpful staff. Modern, yet a touch of old time elegance. Kitchenette terrific.
Good
7.0
Pros: Room surprisingly spacious.
Good
7.0
Pros: More than adequate cleanliness. Howard the concierge was very helpful and helped with bags and check. Hard working and still serving in very late hours. Big room double bed and an extra small bed, clean toilet and shower with enough towels. Toiletries and kitchenette available with kettle, coffee, tea, sugar, kettle, wiper, stove available. Didn't use wifi or air con really.
Details
Reviews
Overall 8.1 Excellent
Based on 1,010 reviews
Location
9.6
Service
8.9
Comfort
7.6
WiFi
7.6
Room
7.4
Breakfast
3.9
Bar
2.0
Location
9.6
Service
8.6
Room
6.7
Location
9.6
Service
9.1
Value
8.3
Comfort
7.7
Room
7.3
Room
6.6
1.0 Poor
Pros: Nothing
Cons: The hotel was misrepresented. Stated it had an airport shuttle which it did not. That was the only reason that I booked it. The room was dirty and unsafe. The staff was not helpful.
10.0 Excellent
Pros: had a great stay staff was very helpful
Cons: just some wifi problems
10.0 Excellent
Pros: Clean and excellent location . Best for the money
Cons:
7.5 Good
Pros: It’s a realt god location and staff is very helpful and friendly
Cons: It’s old and worn down, however very clean
4.0 Okay
Pros: location
Cons: Tiny bathroom, no heat, basement room. Not worth the cost
10.0 Excellent
Pros: Great location, and plenty of room
Cons: A bit noisy, due to stone floor above
10.0 Excellent
Pros: Clean, convenient, comfy bed, nice linens
Cons:
10.0 Excellent
Pros: We loved the staff, the most! But were very happy with everything.
Cons: No.
10.0 Excellent
Pros: The big room with lots of amenities
Cons: The carpet in the room was in need of cleaning and there was a smell as if a smoker had been in the room Other than that, it was great
10.0 Excellent
Pros: Great location. Helpful staff. Modern, yet a touch of old time elegance. Kitchenette terrific.
Cons: No criticisms.
7.0 Good
Pros: Room surprisingly spacious.
Cons: Decoration is a little tired. Pillows too hard
7.0 Good
Pros: More than adequate cleanliness. Howard the concierge was very helpful and helped with bags and check. Hard working and still serving in very late hours. Big room double bed and an extra small bed, clean toilet and shower with enough towels. Toiletries and kitchenette available with kettle, coffee, tea, sugar, kettle, wiper, stove available. Didn't use wifi or air con really.
Cons: Over priced. The television was placed in an awkward place but really didn't matter as I didn't have to use it. Express check out will make it easier and faster at no extra cost.
With a stay at Cleveland Hotel, you'll be centrally located in London, just a 5-minute walk from Kensington Gardens and 10 minutes by foot from Hyde Park. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Located in London (London City Centre), Park Grand London Lancaster Gate is within a 10-minute walk of Kensington Gardens and Hyde Park. Featured amenities include complimentary wired Internet access, a business center, and express check-in. A roundtrip airport shuttle is available for a surcharge.




Overall 8.0 Excellent
Based on 2,012 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
8.5
Pros: Staff was friendly and accommodating. Great location, near Hyde Park and Paddington and Lancaster Gate Tube stations.
Excellent
8.0
Pros: The staff were excellent
Good
7.0
Pros: Great location. Very clean. very pleasant interior and environment Lovely area
Excellent
8.5
Pros: Very nice staff, clean and great location
Excellent
9.6
Pros: Very supportive staff, clean room and great location. Actually I like it so much and I will go back definitely. I like the service and the food was delicious.
Good
7.1
Pros: Location and stuff are great
Excellent
9.6
Pros: Very clean, very helpful, friendly staff. Great location
Good
6.5
Excellent
8.5
Pros: The hotel was clean and reasonably priced. The staff were friendly and helpful.
Good
7.0
Pros: Comfy bed, good location, modern.
Excellent
9.0
Pros: Cleanliness, quality of room and bedding, and nice staff
Okay
4.0
Pros: Good food in the restaurant; great shower; excellent location; mulled wine on entry!
Details
Reviews
Overall 8.0 Excellent
Based on 2,012 reviews
Location
9.7
Service
9.3
Breakfast
8.8
Food
8.3
WiFi
7.3
Room
5.3
Comfort
2.6
Location
9.8
Service
8.9
Breakfast
8.9
Food
8.3
Room
4.6
Comfort
2.1
Location
9.7
Service
9.1
Breakfast
9.0
Cleanliness
6.8
Room
4.9
Amenities
4.0
Comfort
2.8
Location
9.8
Service
9.2
Value
8.1
Room
4.2
Comfort
2.8
Location
9.8
Service
9.5
Breakfast
8.6
Room
5.2
Comfort
3.5
8.5 Excellent
Pros: Staff was friendly and accommodating. Great location, near Hyde Park and Paddington and Lancaster Gate Tube stations.
Cons: Room was small, but fine for a long weekend stay. Wifi was slow.
8.0 Excellent
Pros: The staff were excellent
Cons: Size of the rooms were small including the shower and toilet
7.0 Good
Pros: Great location. Very clean. very pleasant interior and environment Lovely area
Cons: Room was way too small. Standard double room and to cross to the other side of the room had to crawl over the bed and I am not big! Price of room for 2 nights €295, taken from my account however still €295 pending as a transaction.
8.5 Excellent
Pros: Very nice staff, clean and great location
Cons:
9.6 Excellent
Pros: Very supportive staff, clean room and great location. Actually I like it so much and I will go back definitely. I like the service and the food was delicious.
Cons: The cost is a little bit high for its value and the room was too small. Also, the appliances there need some maintenance; the fridge, the telephone and the TV.
7.1 Good
Pros: Location and stuff are great
Cons: Rooms , small hallways , hotel is very small 3 star not 5
9.6 Excellent
Pros: Very clean, very helpful, friendly staff. Great location
Cons: Small room and small shower cubicle
6.5 Good
Pros:
Cons: More spacious room.
8.5 Excellent
Pros: The hotel was clean and reasonably priced. The staff were friendly and helpful.
Cons: Not many amenities and limited bar/restaurant.
7.0 Good
Pros: Comfy bed, good location, modern.
Cons: Room size. A “deluxe double” is very small, it was difficult to see what was “deluxe” about the room...
9.0 Excellent
Pros: Cleanliness, quality of room and bedding, and nice staff
Cons: small room
4.0 Okay
Pros: Good food in the restaurant; great shower; excellent location; mulled wine on entry!
Cons: Service was pretty shoddy; kept bringing the wrong food for room service; unhelpful staff on reception; staff couldn't understand simple requests; very small rooms.
Located in London (London City Centre), Park Grand London Lancaster Gate is within a 10-minute walk of Kensington Gardens and Hyde Park. Featured amenities include complimentary wired Internet access, a business center, and express check-in. A roundtrip airport shuttle is available for a surcharge.
Kensington High Street Hotel in the heart of London's Museum & Gallery District Holiday Inn® London Kensington High Street. Our London hotel is moments away from High Street Kensington Tube Station. There is an on-site car park with limited chargeable spaces. Local bus stops two minutes' walk away provide easy access to the city. The Heathrow Express from Paddington Station, two miles away, whisks you to the airport in 15 minutes. The boutique shops of Kensington High Street are just around the corner, and the Science, Natural History and Victoria & Albert museums are all within a mile of our Kensington hotel. The South Bank, Buckingham Palace and central London's galleries and museums are also within easy reach. You can host an intimate event or a conference for up to 300 guests in the hotel's 13 flexible meeting rooms. The private garden is ideal for outdoor events. Printing facilities are available in the on-site e-bar. There's free Wi-Fi throughout the hotel. Wake up to a buffet breakfast at the Boulevard Restaurant, or finish the day with a taste of contemporary European cuisine. Access to the gym is free and, for a fee, you can relax in the sauna and swim laps in the indoor pool. Grab a light lunch, afternoon tea or a glass of wine with friends in the relaxed Lounge Bar. Kids stay and eat free.




Overall 7.9 Good
Based on 8,955 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
8.0
Pros: Location.
Excellent
9.0
Pros: close to places we wanted to see
Excellent
9.0
Pros: Very helpful, friendly staff.
Excellent
9.4
Pros: Great location.
Excellent
8.3
Pros: Location was good and very friendly and helpful staff.
Excellent
8.0
Pros: Hotel exceptionally clean and very festively decorated which was lovely. Staff all pleasant and helpful. Great price for the location.
Excellent
10.0
Pros: Helpfulness and kindness of staff and management. Particular thanks are due to the Duty Manager AJ who was very kind and helped us greatly.
Good
6.0
Pros: The best thing about this hotel is the location to most things in the center of London. There are many restaurants and stores in the area also. The tube stop is down the street.
Okay
4.0
Pros: Restaurant and bar staff tried to be helpful despite the challenges. Nice lobby.
Excellent
9.6
Pros: Had a lovely stay at the holiday Inn very within walking distance to the tube station so very easy to get around plenty of places to eat and drink
Excellent
9.0
Pros: Good location
Good
6.0
Pros: Help from the concierge
Details
Reviews
Overall 7.9 Good
Based on 8,955 reviews
Location
9.6
Breakfast
7.6
Service
7.5
Pool
6.9
Room
5.0
Value
4.9
WiFi
3.6
Comfort
3.4
Location
9.9
Service
8.5
Breakfast
7.5
Pool
6.8
Room
5.2
Value
4.8
Comfort
3.9
WiFi
2.1
Location
9.9
Breakfast
7.8
Pool
7.5
Service
7.5
Value
5.1
Room
4.5
Comfort
2.8
WiFi
2.6
Location
9.5
Service
7.8
Breakfast
7.7
Pool
7.0
Value
5.4
Room
4.7
Comfort
3.2
Location
9.3
Breakfast
7.6
Service
7.4
Value
5.1
Room
4.0
Comfort
3.1
8.0 Excellent
Pros: Location.
Cons: Asked for 'wake up' call that did not materialize but still got to airport on time. Not a major issue for me because they were a 'backup' to iPhone alarm. Would stay there again!!
9.0 Excellent
Pros: close to places we wanted to see
Cons:
9.0 Excellent
Pros: Very helpful, friendly staff.
Cons:
9.4 Excellent
Pros: Great location.
Cons: Softer beds
8.3 Excellent
Pros: Location was good and very friendly and helpful staff.
Cons: Room was to small.
8.0 Excellent
Pros: Hotel exceptionally clean and very festively decorated which was lovely. Staff all pleasant and helpful. Great price for the location.
Cons: The room was very bijou - would have become claustrophobic I think if I had been staying for more than just one night.
10.0 Excellent
Pros: Helpfulness and kindness of staff and management. Particular thanks are due to the Duty Manager AJ who was very kind and helped us greatly.
Cons: Nothing. Facilities were excellent and service was good and unobtrusive.
6.0 Good
Pros: The best thing about this hotel is the location to most things in the center of London. There are many restaurants and stores in the area also. The tube stop is down the street.
Cons: We stayed for 5 nights. We left a note after the first night asking for a couple of maintenance related things (light in bathroom was out and tub and sink was slighlt clogged). We also requested some wash cloths. Good for 3 days, not for 2.
4.0 Okay
Pros: Restaurant and bar staff tried to be helpful despite the challenges. Nice lobby.
Cons: Hotel room awkward set up. Kitchen for both restaurant and bar has serious problems. Waited over an hour for food ordered, brought the wrong food, cold food.
9.6 Excellent
Pros: Had a lovely stay at the holiday Inn very within walking distance to the tube station so very easy to get around plenty of places to eat and drink
Cons:
9.0 Excellent
Pros: Good location
Cons: Room was very very small
6.0 Good
Pros: Help from the concierge
Cons: Prices of drinks No water in rooms No biscuits in rooms and not enough milk No information in room ie check out time, what the hotel had to offer
Kensington High Street Hotel in the heart of London's Museum & Gallery District Holiday Inn® London Kensington High Street. Our London hotel is moments away from High Street Kensington Tube Station. There is an on-site car park with limited chargeable spaces. Local bus stops two minutes' walk away provide easy access to the city. The Heathrow Express from Paddington Station, two miles away, whisks you to the airport in 15 minutes. The boutique shops of Kensington High Street are just around the corner, and the Science, Natural History and Victoria & Albert museums are all within a mile of our Kensington hotel. The South Bank, Buckingham Palace and central London's galleries and museums are also within easy reach. You can host an intimate event or a conference for up to 300 guests in the hotel's 13 flexible meeting rooms. The private garden is ideal for outdoor events. Printing facilities are available in the on-site e-bar. There's free Wi-Fi throughout the hotel. Wake up to a buffet breakfast at the Boulevard Restaurant, or finish the day with a taste of contemporary European cuisine. Access to the gym is free and, for a fee, you can relax in the sauna and swim laps in the indoor pool. Grab a light lunch, afternoon tea or a glass of wine with friends in the relaxed Lounge Bar. Kids stay and eat free.
Connected by footbridge to Paddington station, Hilton London Paddington is just a 15-minutes roof to roof connection to Heathrow Airport via Heathrow Express. Hilton London Paddington offers a wide range of 422 guest rooms from standard to executive rooms and suites, including 59 premium rooms in the GWR Tower which includes executive lounge access. All bedrooms have free WiFi. The hotel also features fully equipped business center and a gym. Connected with Paddington Station and with four London Underground lines on the doorstep, the hotel is the ideal point to explore London. Head to Oxford Street and the West End just 10 minutes away. See Buckingham palace and stroll through nearby Hyde Park




Overall 7.9 Good
Based on 4,819 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
8.0
Pros: The location was good. Staff was very friendly.
Good
7.0
Pros: By far, it's location next to Paddington Station and the 15 minute shuttle service to Heathrow.
Excellent
8.0
Pros: The pisition of hotel and welcome at reception
Excellent
9.4
Pros: The location was perfect for travel to the airport and access to the underground. Could not be better. Staff went out of their way to make my stay comfortable.
Excellent
8.0
Pros: Location perfect
Mediocre
3.0
Pros: The location, ease from the train station to get to my bed after a late journey.
Excellent
9.2
Pros: Great location, rooms clean and spacious staff very friendly.
Mediocre
2.5
Pros: I’m fairly well travelled, in fact I pretty much travel 5 days a week throughout the UK and EU for work. This is in addition to over 25 years travelling for work throughout APAC and the USA. THIS HOTEL IS APPALLINGLY BAD. Not just appalling, but off the charts appalling. If Hilton are passing this hotel off as their ‘brand’ they’re either drunk on the job or their standards have slipped to such a level that this.... this thing they’re calling a hotel passes the grade.
Excellent
10.0
Pros: Location was perfect and concierge was friendly and very helpful.
Excellent
8.2
Pros: Convenience at Paddington Station, Heathrow Express, and London Underground.
Good
6.0
Pros: Location and access to tube and Heathrow express
Good
7.0
Details
Reviews
Overall 7.9 Good
Based on 4,819 reviews
Location
9.7
Breakfast
7.6
Comfort
7.0
Service
6.8
Room
6.8
WiFi
5.6
Value
5.0
Vibe
5.0
Wellness
3.3
Location
9.7
Room
7.5
Breakfast
7.4
Service
5.8
Value
4.5
WiFi
4.3
Amenities
3.9
Vibe
3.6
Location
9.8
Breakfast
7.6
Service
6.8
Room
6.3
Value
5.1
Vibe
4.9
Amenities
3.5
Location
10.0
Breakfast
7.5
Room
6.5
Service
6.2
Value
4.2
WiFi
4.1
Vibe
4.0
Location
9.8
Breakfast
7.1
Service
6.5
Room
5.4
Value
4.8
Amenities
3.9
8.0 Excellent
Pros: The location was good. Staff was very friendly.
Cons: The bathroom lacked a magnifying mirror to get ready. The bathroom could have more supplies and be a bit more cleaner.
7.0 Good
Pros: By far, it's location next to Paddington Station and the 15 minute shuttle service to Heathrow.
Cons: Check-in was unnecessarily slow. Reception desk staff seemed to be allowing random hotel guests (?) to jump the queue ahead of the long line of people waiting to check in. Some of these people had a lot of questions to ask the staff. Not cool.
8.0 Excellent
Pros: The pisition of hotel and welcome at reception
Cons:
9.4 Excellent
Pros: The location was perfect for travel to the airport and access to the underground. Could not be better. Staff went out of their way to make my stay comfortable.
Cons:
8.0 Excellent
Pros: Location perfect
Cons: looking a little dated now crowded foyer
3.0 Mediocre
Pros: The location, ease from the train station to get to my bed after a late journey.
Cons: The room was too hot 26.3.. I work in early hours feeling far too hot, and then impossible to get the temperature to drop with out putting on noisy air conditioning. It seems ridiculous in late November to need to use air con to control temperature. There were no radiators to turn off. This ruined my stay.
9.2 Excellent
Pros: Great location, rooms clean and spacious staff very friendly.
Cons: £4 for a Kit Kat from the minibar
2.5 Mediocre
Pros: I’m fairly well travelled, in fact I pretty much travel 5 days a week throughout the UK and EU for work. This is in addition to over 25 years travelling for work throughout APAC and the USA. THIS HOTEL IS APPALLINGLY BAD. Not just appalling, but off the charts appalling. If Hilton are passing this hotel off as their ‘brand’ they’re either drunk on the job or their standards have slipped to such a level that this.... this thing they’re calling a hotel passes the grade.
Cons: I hated everything about the property. I’ll start with the bleeding obvious. It’s about 30-40 years out of date. It’s tired, really, really tired. It shows, everywhere there is obvious signs of distress in the decor. Carpets are worn, scuff marks on every wall and corner, elevators that don’t work, basins that are cracked and showers that have the water pressure akin to having a cup of like warm water thrown over you. If you ever check into this hotel, and they give you the key to Room 635, run. Run as far and as quickly as you can. When a hotel charges you for WIFI you know you’ve either travelled back in time or you’re just the unfortunate victim of a hotel that has a primary goal to shake you down as often as they can during your stay. £7.95 to use the WIFI.... the mind boggles how anyone anywhere in the sales and marketing department of Hilton Paddington thought this was a good idea. When a hotel wants to ping you £3.50 for that plastic bottle of water they put beside your bed you know you’re being taken to the cleaners. A lovely start to the day was having housekeeping knock on my door at 8am to check on the room.... it wasn’t a long conversation nor was it a polite one. You can check on the room once I’ve checked out. Even trying to check out is difficult. A single staffer handling a long line of annoyed and impatient customers just wanting to get the hell out of there left me feeling trapped, do I have to book another night just to check out was a thought that crossed my mind due to the length of the line snaking it’s way through the shabby, worn and totally miserable experience that is the Ground Floor. It’s fairly accurate to say that I won’t be back...
10.0 Excellent
Pros: Location was perfect and concierge was friendly and very helpful.
Cons:
8.2 Excellent
Pros: Convenience at Paddington Station, Heathrow Express, and London Underground.
Cons: No swimming pool and not any very good restaurants within walking distance of hotel.
6.0 Good
Pros: Location and access to tube and Heathrow express
Cons: The air conditioning did not work. 4 calls to the front desk and engineering over many days did not resolve the situation.
7.0 Good
Pros:
Cons: Lifts were very slow
Connected by footbridge to Paddington station, Hilton London Paddington is just a 15-minutes roof to roof connection to Heathrow Airport via Heathrow Express. Hilton London Paddington offers a wide range of 422 guest rooms from standard to executive rooms and suites, including 59 premium rooms in the GWR Tower which includes executive lounge access. All bedrooms have free WiFi. The hotel also features fully equipped business center and a gym. Connected with Paddington Station and with four London Underground lines on the doorstep, the hotel is the ideal point to explore London. Head to Oxford Street and the West End just 10 minutes away. See Buckingham palace and stroll through nearby Hyde Park
With a stay at Corus Hotel Hyde Park, you'll be centrally located in London, steps from Kensington Gardens and 4 minutes by foot from Hyde Park. Featured amenities include a business center, express check-in, and express check-out.




Overall 7.7 Good
Based on 9,206 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Good
7.0
Pros: I really like the location. And the place was comfortable. The receptionist was very friendly.
Good
7.7
Pros: The hotel close to underground train
Good
7.5
Pros: Where hotel is situated, handy for everything. Very close to tube station.
Good
7.9
Pros: The linen was clean towels good quality, desk and kettle area and there was a safe. Hotel downstairs comfortable and pleasant decor. Breakfast selection good and enjoyable. Staff helpful. We liked the location being at Lancaster Gate and right by Hyde park which we overlooked when having breakfast. We were able to walk along to Marble Arch in about 20 minutes but busses were accessible
Good
6.0
Pros: Lication and room size
Excellent
10.0
Pros: Location, outstanding staff, beautiful architecture, bus stop and Underground a few hundred feet away. If traveling by Underground from Heathrow to the hotel, get off at the Lancaster Gate Station.
Good
6.0
Pros: Location and service
Excellent
10.0
Pros: the staff made our stay special, congratulated my partner and I on or anniversary and left chocolates for us. great location. less than £10 uber into the hussle and bussle. only one or two underground stops into the centre also. huge room plenty of space for us.
Okay
4.2
Pros: Good location.
Good
7.0
Pros: fantastic location near the Itallian gardens!
Good
7.5
Pros: Good location, friendly cheerful helpful staff
Excellent
10.0
Pros: Location and ambience
Details
Reviews
Overall 7.7 Good
Based on 9,206 reviews
Location
9.8
Service
8.7
Breakfast
8.3
WiFi
8.2
Amenities
5.9
Room
4.1
Comfort
2.6
Location
9.9
Service
9.1
Breakfast
8.4
Room
3.5
Comfort
2.6
Location
9.9
Service
8.6
Breakfast
7.8
Room
4.2
Comfort
3.1
Location
10.0
Service
8.4
Breakfast
7.9
Vibe
5.3
Room
4.5
Comfort
2.5
Location
9.6
Service
8.4
Breakfast
8.3
Vibe
5.0
Room
4.2
Comfort
2.3
7.0 Good
Pros: I really like the location. And the place was comfortable. The receptionist was very friendly.
Cons: One thing I didn't like your back entrance it was mess..
7.7 Good
Pros: The hotel close to underground train
Cons: Bathroom water pressure for toilet is very week! Need to flush at least 2 time. It’s take forever to wait for the decoy flush
7.5 Good
Pros: Where hotel is situated, handy for everything. Very close to tube station.
Cons: Room very small, nowhere to put clothes, no mini fridge, could have done without trouser press and iron.
7.9 Good
Pros: The linen was clean towels good quality, desk and kettle area and there was a safe. Hotel downstairs comfortable and pleasant decor. Breakfast selection good and enjoyable. Staff helpful. We liked the location being at Lancaster Gate and right by Hyde park which we overlooked when having breakfast. We were able to walk along to Marble Arch in about 20 minutes but busses were accessible
Cons: Room very basic, could only access bed from one side. Single glazing and wooden sliding shutter! Small washbasin. I didn't have a shower whilst there as high bath with shower over and no grab bar. I have mobility issues. The few steps down to room weren't good for husband carrying wheelchair. Bedroom corridors tatty!
6.0 Good
Pros: Lication and room size
Cons: The price
10.0 Excellent
Pros: Location, outstanding staff, beautiful architecture, bus stop and Underground a few hundred feet away. If traveling by Underground from Heathrow to the hotel, get off at the Lancaster Gate Station.
Cons: If you are from the US, they do not provide wash clothes with the towels. Mattress soft and worn in the middle. Full size bed is smaller than USA full staff.
6.0 Good
Pros: Location and service
Cons: Room was too small, especially the bathtub/shower
10.0 Excellent
Pros: the staff made our stay special, congratulated my partner and I on or anniversary and left chocolates for us. great location. less than £10 uber into the hussle and bussle. only one or two underground stops into the centre also. huge room plenty of space for us.
Cons: the wifi was down.
4.2 Okay
Pros: Good location.
Cons: Room v small. Room too hot and aircon took ages to kick in. Bar closed at midnight which is amazing for an expensive central London hotel.
7.0 Good
Pros: fantastic location near the Itallian gardens!
Cons: rooms were too small and no room to move in the bathroom. Rooms were not very clean and the neighbour sounds were clearly heard and was disturbing.
7.5 Good
Pros: Good location, friendly cheerful helpful staff
Cons: Nothing
10.0 Excellent
Pros: Location and ambience
Cons: Small TV. A little noisy.
With a stay at Corus Hotel Hyde Park, you'll be centrally located in London, steps from Kensington Gardens and 4 minutes by foot from Hyde Park. Featured amenities include a business center, express check-in, and express check-out.
With a stay at Grand Royale London Hyde Park, you'll be centrally located in London, steps from Kensington Gardens and 11 minutes by foot from Kensington Palace. Featured amenities include complimentary wired Internet access, a business center, and express check-out. Event facilities at this inn consist of conference space and a meeting room. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours).




Overall 7.6 Good
Based on 7,730 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10.0
Pros: Hotel is nice and has a nice lobby. Room has AC, and they let u borrow adapters The location is great, a tube station is nearby, about a block away from "QUEENSWAY STATION" which is near a ton of gift shops, restaurants, and grocery shops and Hyde Park.
Excellent
8.8
Pros: The hotel was right near all the underground stations so it was easy to get to and from Westminster abbey and downtown attractions
Excellent
8.0
Pros: the hotel was located very close to two tube stations making it easy to get around the city with an oyster card
Excellent
8.0
Poor
1.0
Good
7.5
Pros: It is a reasonably comfortable hotel
Excellent
8.0
Pros: Rooms were clean, staff was friendly, and conviently located near the underground
Excellent
10.0
Pros: The front desk staff was extremely courteous and helpful.
Good
7.0
Pros: Staff were very good and price was reasonable for the area
Excellent
10.0
Pros: Great all round experience.
Poor
1.0
Pros: The room smelled horrible like mold and rotten eggs, I could barely sleep. The window didn't open. There were nail clippings on the carpet next to my bed. The WiFi didn't work.
Good
6.7
Pros: Perfect location
Details
Reviews
Overall 7.6 Good
Based on 7,730 reviews
Location
9.7
Breakfast
8.5
Service
8.4
Amenities
7.0
WiFi
5.4
Room
4.0
Comfort
2.0
Location
9.6
Service
8.4
Breakfast
8.3
Cleanliness
4.0
Room
3.4
Comfort
1.5
Location
9.7
Breakfast
8.2
Service
6.9
Cleanliness
4.0
Room
3.7
Comfort
2.0
Location
9.7
Breakfast
8.3
Service
7.7
Amenities
5.9
Cleanliness
4.8
WiFi
4.1
Room
3.5
Comfort
2.0
Location
9.8
Breakfast
8.4
Service
8.4
Vibe
8.2
Amenities
7.8
Cleanliness
4.8
Room
3.8
Comfort
1.7
10.0 Excellent
Pros: Hotel is nice and has a nice lobby. Room has AC, and they let u borrow adapters The location is great, a tube station is nearby, about a block away from "QUEENSWAY STATION" which is near a ton of gift shops, restaurants, and grocery shops and Hyde Park.
Cons:
8.8 Excellent
Pros: The hotel was right near all the underground stations so it was easy to get to and from Westminster abbey and downtown attractions
Cons: Very over pricey, but I guess you can expect that being in London
8.0 Excellent
Pros: the hotel was located very close to two tube stations making it easy to get around the city with an oyster card
Cons: the rooms were smaller than pictured.
8.0 Excellent
Pros:
Cons: Size of the room is too small
1.0 Poor
Pros:
Cons: I was put in a room next to the emergency exit. Therefore every time someone was exciting or standing outside smoking (mainly staff) I could hear everything and did not manage to get any sleep whatsover in the two nights I was there.
7.5 Good
Pros: It is a reasonably comfortable hotel
Cons: Noisy extractor fan in bathroom
8.0 Excellent
Pros: Rooms were clean, staff was friendly, and conviently located near the underground
Cons: Rooms were small and no nightlife around at night
10.0 Excellent
Pros: The front desk staff was extremely courteous and helpful.
Cons:
7.0 Good
Pros: Staff were very good and price was reasonable for the area
Cons: Tepid shower and small bar area. The room was quite small and the windows need a bit of TLC/fixing. Pillows a bit uncomfortable but nothing major. An OK stay but reflected in the room price
10.0 Excellent
Pros: Great all round experience.
Cons: Shower screen
1.0 Poor
Pros: The room smelled horrible like mold and rotten eggs, I could barely sleep. The window didn't open. There were nail clippings on the carpet next to my bed. The WiFi didn't work.
Cons:
6.7 Good
Pros: Perfect location
Cons: The bathroom was really small...
With a stay at Grand Royale London Hyde Park, you'll be centrally located in London, steps from Kensington Gardens and 11 minutes by foot from Kensington Palace. Featured amenities include complimentary wired Internet access, a business center, and express check-out. Event facilities at this inn consist of conference space and a meeting room. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours).
A stay at Copthorne Tara Hotel London Kensington places you in the heart of London, within a 10-minute walk of Kensington High Street and Kensington Gardens. Featured amenities include complimentary wired Internet access, a business center, and express check-out. Self parking (subject to charges) is available onsite.




Overall 7.5 Good
Based on 8,314 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
9.0
Pros: Great location, friendly staff
Excellent
10.0
Pros: So close to where i wanted to ge. On arrival i was upgraded to a club room, a lovely gesture from hotel employee on reception
Good
6.8
Pros: Reception staff and concierges excellent - however not friendly when called from room.
Good range of facilities and pleasant lounge area, iron on room, overall gives the impression of a good hotel though a little faded
Excellent
8.0
Pros: Location. good sized room
Okay
4.6
Pros: Old hotel , very confusing layout ,
Excellent
10.0
Pros: Superb location. Lovely friendly and comfortable feel to this hotel. Couldn’t fault it.
Excellent
8.0
Pros: Excellent stay, very good value, location excellent, staff friendly and helpful
Excellent
10.0
Pros: We love the location of this hotel. It lets us do other things while staying in London.
Okay
5.1
Pros: Location
Excellent
8.0
Pros: Terrific location with lots of interest and good transport connections to the rest of London.
Excellent
8.0
Pros: Location & staff excellent - upgrade package was good but double bed was small.
Good
7.0
Pros: Location
Details
Reviews
Overall 7.5 Good
Based on 8,314 reviews
Location
9.3
Service
7.5
WiFi
7.5
Breakfast
6.3
Room
5.2
Amenities
3.8
Vibe
3.6
Wellness
2.4
Location
9.3
Service
6.8
Breakfast
6.2
Value
5.3
Room
5.2
Vibe
2.8
Location
9.5
Service
7.2
Breakfast
6.0
Room
4.0
Comfort
3.8
Amenities
3.7
Vibe
2.6
Location
9.1
Service
7.4
Value
6.2
Breakfast
6.0
Room
3.9
Amenities
3.7
Vibe
3.0
Location
9.5
Service
7.3
Breakfast
6.1
Room
4.9
Amenities
3.5
Vibe
3.0
9.0 Excellent
Pros: Great location, friendly staff
Cons:
10.0 Excellent
Pros: So close to where i wanted to ge. On arrival i was upgraded to a club room, a lovely gesture from hotel employee on reception
Cons:
6.8 Good
Pros: Reception staff and concierges excellent - however not friendly when called from room.
Good range of facilities and pleasant lounge area, iron on room, overall gives the impression of a good hotel though a little faded
Cons: Reception staff, while mainly excellent, not friendly when called from room.
Bathroom was not very clean on the first day.
Rooms are faded and old-fashioned, especially bathroom.
8.0 Excellent
Pros: Location. good sized room
Cons: I accidentally left some Canadian money in the room safe. I called the hotel.I spoke to the lost property personnel. He checked and said the money had not been turned in. There were limited people who could have taken it. Not returned. disappointed
4.6 Okay
Pros: Old hotel , very confusing layout ,
Cons: Beds were to high and the disability rooms were poor for,full time wheelchair users
10.0 Excellent
Pros: Superb location. Lovely friendly and comfortable feel to this hotel. Couldn’t fault it.
Cons: No dislikes
8.0 Excellent
Pros: Excellent stay, very good value, location excellent, staff friendly and helpful
Cons:
10.0 Excellent
Pros: We love the location of this hotel. It lets us do other things while staying in London.
Cons:
5.1 Okay
Pros: Location
Cons: cleanliness needs improving. Some of the staff at reception are rude and unprofessional. The lifts take ages. The AC in.some rooms not working. We had to change rooms.
8.0 Excellent
Pros: Terrific location with lots of interest and good transport connections to the rest of London.
Cons:
8.0 Excellent
Pros: Location & staff excellent - upgrade package was good but double bed was small.
Cons: Unfortunately breakfast wasn't good. OK but fresh fruit and health foods in short supply, bacon was tough & dried out and congealed fried eggs very poor. Bistro's didn't fare much better, luckily plenty of restaurants within walking distance.
7.0 Good
Pros: Location
Cons: Main level security was intimidating.
A stay at Copthorne Tara Hotel London Kensington places you in the heart of London, within a 10-minute walk of Kensington High Street and Kensington Gardens. Featured amenities include complimentary wired Internet access, a business center, and express check-out. Self parking (subject to charges) is available onsite.
A stay at Park Grand London Hyde Park places you in the heart of London, within a 10-minute walk of Hyde Park and Kensington Gardens. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.




Overall 7.5 Good
Based on 3,904 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Mediocre
3.0
Pros: location was good
Good
7.0
Pros: Staff were friendly, Close to Paddington Station and room and quite large and clean
Good
7.4
Pros: Great location near Paddington Station and Hyde park. Beds were good size and staff was pretty accommodating
Good
7.0
Pros: Did not take breakfast
Excellent
8.0
Pros: Great staff, very helpful and friendly. Good breakfast with ability to prepay.
Excellent
10.0
Pros: Employees were great-very helpful.
Okay
5.1
Pros: It was available last minute and was cheap (definitely got what I paid for), the exterior is gorgeous (looks much nicer outside), the location can't be beat - 5 minute walk to Paddington tube station. Staff very friendly
Excellent
9.7
Pros: We very much enjoyed our stay. Very close to Paddington station which made the trip from Heathrow very easy on the Heathrow express. They provide a "handy phone" a mobile phone for use during your stay. This was fantastic as we could call back to the USA for free! Additionally, it provided a local phone with internet access while we were away from Wi-Fi which made navigating the city very easy. Pre-programed on the phone were maps of the tube system and sights of the city.
Excellent
10.0
Pros: Everything.
Excellent
8.8
Pros: It was a comfortable and adequate experience. Very near Paddington station which is ideal for going to Heathrow airport
Okay
4.0
Pros: proximity to paddington
Good
7.5
Pros: Had a really nice big room. Super cosy and very inviting. Absolutely love the staff - in particular BIG shout out to Dorina! Amazing customer service.
Details
Reviews
Overall 7.5 Good
Based on 3,904 reviews
Location
9.4
Service
8.6
Breakfast
6.8
WiFi
6.5
Bar
5.2
Room
4.8
Amenities
3.2
Comfort
2.8
Location
9.6
Service
8.8
Breakfast
7.0
Vibe
5.2
Room
4.0
Amenities
3.3
Comfort
2.7
Location
9.5
Service
9.1
Breakfast
6.5
Vibe
5.5
Bar
5.3
Room
4.5
Amenities
3.2
Comfort
2.4
Location
9.3
Service
8.8
Breakfast
7.2
Vibe
5.3
WiFi
5.2
Room
5.0
Food
5.0
Amenities
3.2
Comfort
2.5
Location
9.4
Service
8.5
Value
5.7
Room
5.3
Food
4.9
Vibe
4.5
Comfort
3.1
Amenities
3.1
3.0 Mediocre
Pros: location was good
Cons: no way was this a 4 star hotel. i have photos to share. ADDITIONALLY, after taking elevator to 4th floor, there was a very NARROW stairway we had to go up to get to our room. barely fit bags in this stairway (i have photo's). room was 'Motel 6' quality
7.0 Good
Pros: Staff were friendly, Close to Paddington Station and room and quite large and clean
Cons:
7.4 Good
Pros: Great location near Paddington Station and Hyde park. Beds were good size and staff was pretty accommodating
Cons: For the money the rooms were small. Seemed like they squeezed two large beds into a room that was meant for one. Lobby smelled like cigarette smoke. It’s an old building so the walls are very thin. The people above us decided to have a party the night before we had an early flight. After complaining multiple times to the front desk they did their best to keep the people above us from being too noisy. With two young kids it wasn’t conducive to getting them to bed. We paid almost £1000 for 4 nights. I expected a little more from the amenities (free breakfast maybe?). Overall the hotel did what we needed it to do but for the money I think it could have been better
7.0 Good
Pros: Did not take breakfast
Cons: The hotel is making a pretence at being Grand. Park Hotel is more appropriate for a name in a Hotel of this size. Reminder to remove former room number direction plate from ground floor wall.
8.0 Excellent
Pros: Great staff, very helpful and friendly. Good breakfast with ability to prepay.
Cons: Room was a little tight, but still comfortable
10.0 Excellent
Pros: Employees were great-very helpful.
Cons: No
5.1 Okay
Pros: It was available last minute and was cheap (definitely got what I paid for), the exterior is gorgeous (looks much nicer outside), the location can't be beat - 5 minute walk to Paddington tube station. Staff very friendly
Cons: Broken/rusted side table lamps, stained/ripped sheets and towels, moldy grout in shower, walls paper thin (very loud), food choices were few and unappetizing.
9.7 Excellent
Pros: We very much enjoyed our stay. Very close to Paddington station which made the trip from Heathrow very easy on the Heathrow express. They provide a "handy phone" a mobile phone for use during your stay. This was fantastic as we could call back to the USA for free! Additionally, it provided a local phone with internet access while we were away from Wi-Fi which made navigating the city very easy. Pre-programed on the phone were maps of the tube system and sights of the city.
Cons: Breakfast was supposed to be included but the hotel said it was not. We are being reimbursed by the booking company.
10.0 Excellent
Pros: Everything.
Cons: Excellent staff.Well located.
8.8 Excellent
Pros: It was a comfortable and adequate experience. Very near Paddington station which is ideal for going to Heathrow airport
Cons: Aircond wasn’t working and the halls are very narrow
4.0 Okay
Pros: proximity to paddington
Cons: nowhere close to a "four star" hotel --
7.5 Good
Pros: Had a really nice big room. Super cosy and very inviting. Absolutely love the staff - in particular BIG shout out to Dorina! Amazing customer service.
Cons:
A stay at Park Grand London Hyde Park places you in the heart of London, within a 10-minute walk of Hyde Park and Kensington Gardens. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
With a stay at Central Park Hotel, you'll be centrally located in London, steps from Kensington Gardens and 11 minutes by foot from Hyde Park. Featured amenities include limo/town car service, complimentary newspapers in the lobby, and dry cleaning/laundry services.




Overall 7.3 Good
Based on 18,261 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Good
7.7
Pros: Clean. Comfortable beds great location near 2 underground lines in a safe neighborhood.
Okay
4.0
Pros: Only the staff attitude
Mediocre
2.5
Pros: Generally the hotel was nice, clean and comfortable.
Okay
5.0
Pros: Location is perfect. Subway is right around the corner. Rooms were very clean.
Mediocre
2.0
Mediocre
2.0
Pros: I didn't liked anything in this hotel
Good
6.7
Pros: Location was good Beds very comfortable Breakfast selection good
Mediocre
2.9
Pros: Nothing
Good
6.0
Pros: nothing
Excellent
9.0
Pros: Location is the BIG plus. Value for money this close to the capital. Restaurants/shops etc very close and good for a night spent chilling.
Excellent
8.3
Pros: Room perfectly cleaned and comfortable bedroom. Les than 10 min to the city centre by underground. Really good quality va price ratio
Good
6.5
Details
Reviews
Overall 7.3 Good
Based on 18,261 reviews
Location
9.7
Value
6.6
Service
6.4
WiFi
6.1
Breakfast
5.9
Room
4.7
Comfort
3.1
Wellness
0.8
Location
9.7
Service
7.0
Value
6.2
Breakfast
5.6
Room
5.0
WiFi
4.3
Comfort
3.3
Location
9.6
Service
6.5
Breakfast
6.0
WiFi
4.5
Room
4.2
Comfort
2.7
Location
9.7
Service
6.6
Breakfast
5.8
Room
4.9
WiFi
3.5
Comfort
3.3
Location
9.5
Value
6.3
Service
6.2
Room
5.0
Breakfast
4.9
WiFi
4.1
Comfort
3.1
7.7 Good
Pros: Clean. Comfortable beds great location near 2 underground lines in a safe neighborhood.
Cons: Tony rooms, tint bathroom. Lack of hangers. Clips present but no hangers to go with them.
4.0 Okay
Pros: Only the staff attitude
Cons: The room was really horrible
2.5 Mediocre
Pros: Generally the hotel was nice, clean and comfortable.
Cons: On the second night we returned from a night out to find the room wreaking of cigarette smoke. To the point where my partner was nearly sick. She then went to speak to staff on reception and returned a few moments later with the receptionist. The receptionist accepted that the room smelled like smoke but refused to make any enquiries with other residents to try and locate the source before threatening to charge my partner and I the £250 smoking fine because our room smelled like smoke. We then went to speak to the manager at reception who initially instructed the receptionist to knock on h the doors either side of our room. He returned a few moments later claiming that neither room were answering and were therefore asleep. The manager said he would not continue making enquiries as it would result in more complaints and as the hotel was fully booked they could not move us. No other suggestion or apology was offered. The only action the manager claimed he could take was to investigate in the morning and charge the relevant room when it was identified. The manager then also threatened to charge us the fine because our room smelled of smoke. When it was pointed out to the manager that we were complaining because of the smoke, we were then accused of being on drugs and threatened with having the police called on us. As the hotel refused to investigate, my partner and I knocked on the doors either side of our room and the floor above. Both rooms either side answered and neither were smoking. There was no answer upstairs. Fortunately, by the time we’d finished complaining about the smoke, whoever was smoking had finished and the smell disappeared but the hotels response to our complaint was absolutely disgusting and has completely ruined an otherwise positive experience at a nice hotel.
5.0 Okay
Pros: Location is perfect. Subway is right around the corner. Rooms were very clean.
Cons: The room was very warm; we slept with the windows open even though it’s the end of November. Also the rooms are very noisy. I could hear the conversations people were having in the next room. A bit annoying when you’re trying to go to sleep early.
2.0 Mediocre
Pros:
Cons: Low rate rooms are located in the basement. Bathroom door did not even close due to squeezed in furniture. Concierge were not courteous and had no idea of nearby events. Unacceptable stay.
2.0 Mediocre
Pros: I didn't liked anything in this hotel
Cons: Everything
6.7 Good
Pros: Location was good Beds very comfortable Breakfast selection good
Cons: Room too small for 3 people. No tissues in room... we have never not had them included before Hallway to room very run down
2.9 Mediocre
Pros: Nothing
Cons: The room is very small and there is barely enough room to move inside the room, especially the bathroom, which is really small and uncomfortable to sit or wash in! The towels do not look clean and its size is really small. The hotel doesn't provide complementary water like most hotels. The location of the hotel is far from main streets and shopping places, such as Oxford Street. It takes 20 minutes walking to get there. There is no place to save the bags in case you will leave for a few days and come back. There is also no luggage trolley to carry the bags. I will not recommend anyone to stay in this hotel.
6.0 Good
Pros: nothing
Cons: room wasn’t the best, bathroom was tiny. had two single beds pushed together, marks up the walls. Tele was tiny couldn’t see it if you were in the bed. Even found bugs.
9.0 Excellent
Pros: Location is the BIG plus. Value for money this close to the capital. Restaurants/shops etc very close and good for a night spent chilling.
Cons: Always have an executive double room....has always been a small detail thats wrong with the room....twice the kettle hasnt worked correctly,once,no toilet roll,,,,,....this time the lighting behind the mirror in the bathroom didnt work...was an issue in a room with back lighting. For the extra cost of these rooms i expect at least everything to work correctly.
8.3 Excellent
Pros: Room perfectly cleaned and comfortable bedroom. Les than 10 min to the city centre by underground. Really good quality va price ratio
Cons:
6.5 Good
Pros:
Cons: The room. Comforters. Staff in charge.
With a stay at Central Park Hotel, you'll be centrally located in London, steps from Kensington Gardens and 11 minutes by foot from Hyde Park. Featured amenities include limo/town car service, complimentary newspapers in the lobby, and dry cleaning/laundry services.
With a stay at Smart Hyde Park View - Hostel in London (London City Centre), you'll be steps from Kensington Gardens and 9 minutes by foot from Hyde Park. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.




Overall 7.3 Good
Based on 4,735 reviews
All reviews
- All reviews
- Solo
- Couples
- Business
- Families
Mediocre
3.0
Pros: Only the location
Good
6.7
Pros: Good location and easily reach by train or bus.
Okay
5.0
Pros: The rooms were hot, the breakfast was just as it was supposed to be. Basic but worth it. The staff was really kind! The place was in the heart of the city next to Hyde park.
Okay
4.0
Pros: Nice location. Facilities could allow having a great hostel. At least the wifi is included (nothing else).
Poor
1.0
Details
Reviews
Overall 7.3 Good
Based on 4,735 reviews
Location
9.6
Service
8.4
WiFi
8.1
Breakfast
5.4
Amenities
3.9
Room
3.8
Comfort
2.5
Location
9.8
Service
9.2
Bar
9.0
WiFi
6.8
Breakfast
4.5
Room
3.5
Comfort
2.1
Location
9.6
Service
8.6
Breakfast
5.7
Room
3.5
Comfort
2.5
Location
9.7
Service
8.7
Breakfast
5.2
Room
3.2
Comfort
2.5
Location
9.6
Service
8.3
Breakfast
5.9
Vibe
5.8
Room
4.0
Comfort
3.0
3.0 Mediocre
Pros: Only the location
Cons:
6.7 Good
Pros: Good location and easily reach by train or bus.
Cons: The room was super hot (even it is winter now) and it is a bit tight.
5.0 Okay
Pros: The rooms were hot, the breakfast was just as it was supposed to be. Basic but worth it. The staff was really kind! The place was in the heart of the city next to Hyde park.
Cons: To begin with i had booked two beds in a mixed room and they gave us a room where 2 men stayed. Then i went to the reception and asked to change us room because it was really uncomfortable for two girls to be in a room really small with two men. The guy told me that there wasn't any chance to change. That night we didn't sleep!! Obviously he didn't understand our side. Apart from that the next day another man came. I got really angry and went to the reception and the girl there helped me so much! She changed us room and went to a room more comfortable and without old men!! What is more the bed was awful, really hard to sleep. The rooms were dirty and the windows didn't open.
4.0 Okay
Pros: Nice location. Facilities could allow having a great hostel. At least the wifi is included (nothing else).
Cons: Is this where hosteling has sunk to? trying to shug as many people per cubic feet ? in a room quite low ceiling 3 layers of bunk bed. Having a small bathroom (no common ones) that's basically impossible to maintain dry (and a sticker ask you not to turn the light on after 11 pm)? And everything is in supplement including the personal lockers in your room!!! When raised to the staff, they were dismissive explaining that this is the norm in London (having done 10+ hostels in London I can say it's not) and then trying to say this is because the other ones are cheaper. I can name from the top of my head 5 central London hostel cheaper, with more space and free lockers (most of them also allow you to store your bag for free the day of departure).
1.0 Poor
Pros:
Cons: It's very narrow in the room and shower/toilet. But that would be passable. The worst is the lack of hot water in the shower. Unacceptable!
With a stay at Smart Hyde Park View - Hostel in London (London City Centre), you'll be steps from Kensington Gardens and 9 minutes by foot from Hyde Park. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
With a stay at Smart Hyde Park Inn Hostel, you'll be centrally located in London, just a 3-minute walk from Kensington Gardens and 13 minutes by foot from Kensington Palace. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.




Overall 6.9 Good
Based on 6,532 reviews
All reviews
- All reviews
- Solo
- Families
- Couples
- Business
Mediocre
3.8
Pros: Nothing
Excellent
8.8
Pros: Everytying.. stuff so much friendly..
Excellent
10.0
Pros: Great location, next to Hyde Park and metro stations. Noticeable improvements every year (in facilities, comfort, aspect). Truly nice staff.
Mediocre
3.0
Pros: The staff is really nice, I asked to change the room because the bed was too high for me and they promptly change it.
Mediocre
3.0
Pros: Nice neighboorhoud
Details
Reviews
Overall 6.9 Good
Based on 6,532 reviews
Location
9.6
WiFi
8.8
Service
6.8
Vibe
6.6
Breakfast
5.9
Room
3.6
Comfort
2.5
Location
9.7
WiFi
7.8
Service
7.2
Vibe
6.8
Breakfast
5.8
Amenities
3.8
Room
3.7
Cleanliness
3.6
Comfort
2.8
Location
9.6
Service
7.0
Breakfast
5.5
Room
3.4
Amenities
3.1
Comfort
2.8
Location
9.6
Service
6.6
Breakfast
5.6
Cleanliness
4.2
Amenities
3.8
Room
3.3
Comfort
2.4
Location
9.7
Service
7.1
Room
2.9
Comfort
2.6
3.8 Mediocre
Pros: Nothing
Cons: Very rode stuff, too many things
8.8 Excellent
Pros: Everytying.. stuff so much friendly..
Cons: Bathroom not so much clean..
10.0 Excellent
Pros: Great location, next to Hyde Park and metro stations. Noticeable improvements every year (in facilities, comfort, aspect). Truly nice staff.
Cons:
3.0 Mediocre
Pros: The staff is really nice, I asked to change the room because the bed was too high for me and they promptly change it.
Cons: The beds are to high (4 beds on top of each other) I had to ask to change the room, because I am afraid of highness and bed on top was the last one available in that particular room Rooms are small and mine was also full with luggage and crowded. Bathrooms are slightly disgusting.
3.0 Mediocre
Pros: Nice neighboorhoud
Cons: Crapped with too many in 1 room. Very hot, little air. Smell of sweat on bed. No storage space or extra to pay. Room, toilet and showers were very dirty. Rude guests that didn't think others' sleep is something to take into consideration.
With a stay at Smart Hyde Park Inn Hostel, you'll be centrally located in London, just a 3-minute walk from Kensington Gardens and 13 minutes by foot from Kensington Palace. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
With a stay at Queens Park Hotel, you'll be centrally located in London, steps from Kensington Gardens and 12 minutes by foot from Hyde Park. Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours).




Overall 6.7 Good
Based on 6,626 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Okay
5.7
Pros: The price and location were the best part of the 3 night experience. The inclusive buffet breakfast had all the bases covered. The room was overall well kept by the housekeeping staff.
Excellent
9.0
Pros: Good place.
Mediocre
2.0
Mediocre
3.0
Pros: The location was OK, and that is the only good thing about this hotel.
Excellent
9.6
Pros: Great value and location
Good
7.1
Pros: It was clean and new
Mediocre
3.0
Pros: The location was good
Excellent
10.0
Pros: the whole stay was brilliant from start to finish ,,room lovely modern clean ,front desk staff nothing was any trouble ,,breakfast great variety cooked ,continental lovely choice
Mediocre
3.0
Pros: The location, the breakfast and the room.
Excellent
9.2
Pros: Property very clean the room was small but ideal for us as a base to come back to.
Okay
5.1
Pros: I liked the fact breakfast was included.
Details
Reviews
Overall 6.7 Good
Based on 6,626 reviews
Location
9.7
Service
6.5
Breakfast
5.9
WiFi
4.5
Room
4.2
Food
3.6
Amenities
2.7
Comfort
2.5
Pool
0.0
Location
9.6
Breakfast
6.0
Service
5.4
Room
3.9
Food
3.3
Comfort
2.7
WiFi
2.3
Location
9.8
Service
5.8
Breakfast
5.5
Room
3.8
Food
3.4
Amenities
2.4
Comfort
2.3
Location
9.9
Service
6.8
Breakfast
6.4
Room
6.1
Comfort
3.2
Amenities
2.7
Location
9.8
Service
5.9
Room
4.1
Amenities
2.4
Comfort
2.4
5.7 Okay
Pros: The price and location were the best part of the 3 night experience. The inclusive buffet breakfast had all the bases covered. The room was overall well kept by the housekeeping staff.
Cons: The room was tiny, and the window opened to the view of bricks and concrete. I didn't mind as I wasn't expecting anything else for the price. However, I did feel a lack of breathable air at night due to the room size. I'm average build and found it too small. Also, the walls need a lick of paint...
9.0 Excellent
Pros: Good place.
Cons:
2.0 Mediocre
Pros:
Cons: Dirty hotel.
No air conditionned in our room. Only a little broken window.
Our bedroom were in the basement, not very confortable.
3.0 Mediocre
Pros: The location was OK, and that is the only good thing about this hotel.
Cons: Queens Park Hotel is simply the worst Hotel that I have been to. When I checked in, they assigned me a room between 2 floors, where I could barely fit my carry on bag and a large bag. After a complaint, they gave me a somewhat larger room. However, everything in the room was old, it was stinky, and uncomfortable. Furthermore, it did not have A/C, which was needed. When I wanted to purchase the wifi service, they told me that it was not working.
I would never recommend Queens Park Hotel to anybody.
9.6 Excellent
Pros: Great value and location
Cons:
7.1 Good
Pros: It was clean and new
Cons: Uncomfortable bed and room temperature was not adjustable which made it difficult to sleep too.
3.0 Mediocre
Pros: The location was good
Cons: The Breakfast was not very good every thing was over cooked
10.0 Excellent
Pros: the whole stay was brilliant from start to finish ,,room lovely modern clean ,front desk staff nothing was any trouble ,,breakfast great variety cooked ,continental lovely choice
Cons:
3.0 Mediocre
Pros: The location, the breakfast and the room.
Cons: the worst and most expensive internet connection i've ever experienced in the western world, incompetent stuff in general with points of complete rudeness and ineptitude. The night shift concierge personnel was nice and tried, but for the rest: C at best!
9.2 Excellent
Pros: Property very clean the room was small but ideal for us as a base to come back to.
Cons: Idea location
5.1 Okay
Pros: I liked the fact breakfast was included.
Cons: Please change breakfast items, same thing daily. Ugh. No air conditioning in our room. Paid for wifi and had to use it in the lobby. Would not go back! Outdated, things falling apart.
With a stay at Queens Park Hotel, you'll be centrally located in London, steps from Kensington Gardens and 12 minutes by foot from Hyde Park. Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours).
The Henry VIII Hotel ensure a comfortable stay enjoying the best of tradition with fine amenities. Offers 105 rooms including 1 suite. Centrally located in cosmopolitan Bayswater, close to Queensway, Bayswater, Lancaster Gate, Paddington or Hyde Park. The Henry VIII Hotel offers the right setting for any occasion.




Overall 6.5 Good
Based on 5,092 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Okay
5.0
Pros: Very tired needs an update even a luck of paint
Good
6.0
Pros: Cooked breakfast really nice
Staff efficient, polite and helpful
Excellent
8.0
Pros: Comfy bed
Okay
4.0
Pros: Location
Excellent
10.0
Pros: EVERYTHING ABOUT IT.. TRYING TO BOOK FOR LONGER STAY NEXT YEAR AND FULLY BOOKED... NOT SURPRISED..... WHAT A FIND
Mediocre
2.5
Pros: Noisy did not like gave me room front next to reception all night couldn’t sleep
Good
6.8
Pros: The hotel is located in a very nice neighborhood. It has close proximity to many tube stations, which makes getting around easy. Hyde park is really close by and is super beautiful. Back to the hotel, the staff is amazingly friendly. Several Spanish speakers (mostly from Spain) work here, so that is convenient if you need translation. The towels are good, the water pressure I exceptional. If you get the breakfast included take advantage of it, the breakfast is very hardy.
Excellent
9.0
Pros: Room, WiFi , confortabile bed, room with a view. Room windows are not sealed
Good
6.0
Pros: The manager, once on duty, promptly arrange to have our room moved to a cleaner larger room that did not have mold. It has a good location close to a tube station.
Excellent
8.5
Pros: Bathroom, though very small, was modern and clean.
Excellent
8.8
Pros: Great location near the Tube and Hyde Park, I would stay here again if given the chance. Staff was great.
Okay
4.2
Pros: right next to Hyde Park, Kensington, close to the Palace, and several tube/bus stations.
Details
Reviews
Overall 6.5 Good
Based on 5,092 reviews
Location
9.5
Breakfast
6.9
Service
6.2
Pool
4.4
Cleanliness
4.1
Bar
4.1
WiFi
3.4
Room
3.3
Comfort
2.4
Vibe
2.2
Wellness
2.2
Amenities
2.1
Location
9.7
Breakfast
7.4
Service
6.7
Cleanliness
4.3
Room
3.7
Pool
3.5
Comfort
2.8
Wellness
2.0
Amenities
1.7
Vibe
1.6
Location
9.7
Service
7.4
Breakfast
6.4
Cleanliness
4.5
Pool
3.5
Room
3.5
Comfort
2.8
Amenities
2.6
Wellness
2.0
Vibe
1.5
Location
9.2
Breakfast
6.6
Service
5.2
Cleanliness
4.0
Room
2.0
Amenities
1.8
Comfort
1.7
WiFi
1.7
Vibe
1.3
Location
9.6
Breakfast
6.8
Service
6.0
Pool
4.3
Cleanliness
4.2
Room
3.0
Comfort
2.5
Vibe
2.4
Amenities
2.1
5.0 Okay
Pros: Very tired needs an update even a luck of paint
Cons: Shabby
6.0 Good
Pros: Cooked breakfast really nice
Staff efficient, polite and helpful
Cons: No air conditioning
Hand soap tablet too small
Not enough shower gel
Some rooms not suitable as doubles
8.0 Excellent
Pros: Comfy bed
Cons: Old appliances
4.0 Okay
Pros: Location
Cons: Dated, grubby and low end facilities. 3 star at best
10.0 Excellent
Pros: EVERYTHING ABOUT IT.. TRYING TO BOOK FOR LONGER STAY NEXT YEAR AND FULLY BOOKED... NOT SURPRISED..... WHAT A FIND
Cons: There was nothing we didn't like....... It is an amazing place to stay......staff very friendly.....room very comfortable and clean and great location for everything
2.5 Mediocre
Pros: Noisy did not like gave me room front next to reception all night couldn’t sleep
Cons: Nothing
6.8 Good
Pros: The hotel is located in a very nice neighborhood. It has close proximity to many tube stations, which makes getting around easy. Hyde park is really close by and is super beautiful. Back to the hotel, the staff is amazingly friendly. Several Spanish speakers (mostly from Spain) work here, so that is convenient if you need translation. The towels are good, the water pressure I exceptional. If you get the breakfast included take advantage of it, the breakfast is very hardy.
Cons: The hotel is pretty old and outdated. All the floors squeak and you can hear everyone around you. The beds leave a lot to be desired.
9.0 Excellent
Pros: Room, WiFi , confortabile bed, room with a view. Room windows are not sealed
Cons:
6.0 Good
Pros: The manager, once on duty, promptly arrange to have our room moved to a cleaner larger room that did not have mold. It has a good location close to a tube station.
Cons: The room we initially received had no internet connection and was covered in black mold. We arrived late in the evening and there was no manager on duty to assist us until the next morning the hallways and the carpets are filthy but once we were relocated the second room was not bad.
8.5 Excellent
Pros: Bathroom, though very small, was modern and clean.
Cons: Room was extremely small.
8.8 Excellent
Pros: Great location near the Tube and Hyde Park, I would stay here again if given the chance. Staff was great.
Cons: Rooms were teeny tiny but bathroom was nice and big. Nice big shower as well.
4.2 Okay
Pros: right next to Hyde Park, Kensington, close to the Palace, and several tube/bus stations.
Cons: The room was tiny, no big deal that's a European hotel, but it was filthy. The shower was dirty, there was mold in the bathroom, one of the lights was dangling out of the fixture, and the carpets all had weird stains. I was on the top floor close to the elevator and could hear a clunking noise from the elevator every time it was used. With so many hotels in the area at comparable rates, there has to be one better than this.
The Henry VIII Hotel ensure a comfortable stay enjoying the best of tradition with fine amenities. Offers 105 rooms including 1 suite. Centrally located in cosmopolitan Bayswater, close to Queensway, Bayswater, Lancaster Gate, Paddington or Hyde Park. The Henry VIII Hotel offers the right setting for any occasion.
With a stay at Bayswater Inn, you'll be centrally located in London, within a 10-minute walk of Kensington Gardens and Portobello Road Market. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is available for a surcharge.




Overall 6.2 Good
Based on 5,786 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Good
6.0
Pros: Very clean. Bed nice but queaky
Good
6.2
Pros: Location is great and staff friendly.
Good
7.9
Pros: Beds were comfy, bathroom was clean but you could tell everything was outdated. For example, kettle looked like it had been bought in the 1070’s.
Mediocre
3.7
Pros: Good location and good breakfast
Good
7.9
Pros: The room was clean and we had plenty of room
Okay
5.4
Pros: Staff abs receptionist
Excellent
9.2
Pros: Nice hotel and location
Okay
5.8
Pros: Easy to get to from public transport
Okay
5.0
Pros: Coffee was nice and hot at breakfast
Excellent
8.0
Pros: English Breakfast was good and the location is excellent next to two stations of metro.
Excellent
8.0
Pros: The location is excellent, the staff is friendly and usefull and the room and bathroom are very clean
Good
7.0
Pros: The staff was really friendly and it was located far enough away from the main road to enjoy a peaceful nights rest. It was fairly close to the public transportation; Underground was a 10-15 minute walk from the hotel.
Details
Reviews
Overall 6.2 Good
Based on 5,786 reviews
Location
9.6
Breakfast
6.4
Service
5.9
Room
4.2
WiFi
3.9
Cleanliness
3.8
Comfort
3.0
Amenities
2.1
Location
9.8
Breakfast
7.2
Value
6.5
Service
5.5
Cleanliness
4.3
Room
4.3
Vibe
3.9
Amenities
1.9
WiFi
1.7
Location
9.7
Breakfast
6.6
Service
6.3
Room
4.9
Cleanliness
3.9
Vibe
3.8
Comfort
3.0
Amenities
2.5
Location
9.8
Service
6.4
Breakfast
5.9
Room
4.7
Cleanliness
4.4
Vibe
3.5
Comfort
3.3
WiFi
2.8
Amenities
1.5
Location
9.5
Service
5.7
Cleanliness
3.8
Room
3.6
Vibe
3.2
Amenities
2.0
6.0 Good
Pros: Very clean. Bed nice but queaky
Cons: Noise at night
6.2 Good
Pros: Location is great and staff friendly.
Cons: Was moved to another hotel for 1st night due to overbooking. Had to pay for refills for coffee machine after the 1st night. Could hear the noisy lift in room.
7.9 Good
Pros: Beds were comfy, bathroom was clean but you could tell everything was outdated. For example, kettle looked like it had been bought in the 1070’s.
Cons: WiFi kept disconnecting and telling me the password was incorrect when it wasn’t. Staff seemed like I was putting them out of their way when I asked them for help. Staff hardly spoke to you, was literally given my key and told where to go and I could hardly hear the girl as she spoke so quietly, didn’t even make eye contact with us.
3.7 Mediocre
Pros: Good location and good breakfast
Cons: The rooms that aren't done up are criminal but the ones that are are alright but you can't guarantee the room they give you.
7.9 Good
Pros: The room was clean and we had plenty of room
Cons: The staff were friendly and the breakfast very good
5.4 Okay
Pros: Staff abs receptionist
Cons: Very dirty rooms and corridors
9.2 Excellent
Pros: Nice hotel and location
Cons: The room cleaners slamming doors horrifically loud 7-8-9 am impossible to relax
5.8 Okay
Pros: Easy to get to from public transport
Cons: Bed was extremely uncomfortable Rooms are very small for the price
5.0 Okay
Pros: Coffee was nice and hot at breakfast
Cons: Our room was noisy . No view except for either and heating system or something that was noisy . Bed was uncomfortable. Room was dated . Breakfast was cold . A staff room opposite our room whereby the door was being slammed constantly. We only stayed one night instead of the 2 we had paid for.
8.0 Excellent
Pros: English Breakfast was good and the location is excellent next to two stations of metro.
Cons: The rooms could be a little bigger.
8.0 Excellent
Pros: The location is excellent, the staff is friendly and usefull and the room and bathroom are very clean
Cons: The rooms are tiny and the breakfast they provide is forgeatable. If you lower yourexpectations regarding those two things the hotel is quite fine
7.0 Good
Pros: The staff was really friendly and it was located far enough away from the main road to enjoy a peaceful nights rest. It was fairly close to the public transportation; Underground was a 10-15 minute walk from the hotel.
Cons: We had booked the 'cheap' room and found out it was in the basement with a window. The photos of the room when booking are NOT accurate. It was a very small room for two people. It was a bit inconvenient at times, but we made it work and did not complain.
With a stay at Bayswater Inn, you'll be centrally located in London, within a 10-minute walk of Kensington Gardens and Portobello Road Market. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is available for a surcharge.
Apollo Hotel is centrally located in London, a 1-minute walk from Kensington Gardens and 11 minutes by foot from Hyde Park. Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff.




Overall 4.8 Okay
Based on 1,480 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Excellent
10.0
Pros: They were very polite. Told me about the building works before but there wasn’t much disruption.
Excellent
8.3
Pros: Nice size bedrooms and lovely and new and clean. Good access to 2x tube stations both about 10 minutes away
Poor
1.0
Pros: good Location. That’s all.
Good
7.9
Pros: Locations and the room look nice after renovations.
Good
6.0
Pros: Location
Excellent
10.0
Pros: Good rooms, newly refurbished, great location
Excellent
8.3
Pros: The reception staff, in particular Adeel, were very friendly, helpful & accommodating. Adeel went out his way to help us with noise issues, lack of internet, and other issues caused by construction. Another kind reception staff carried our luggage down all three floors as the lift was not working.
Excellent
10.0
Pros: Adeel was welcoming and helped with my heavy bags
Details
Reviews
Overall 4.8 Okay
Based on 1,480 reviews
Location
9.4
Service
3.8
Room
3.3
Cleanliness
2.7
WiFi
2.3
Breakfast
2.3
Food
1.3
Location
9.5
Vibe
5.5
Room
5.0
Service
4.3
Cleanliness
3.6
Breakfast
1.5
Food
1.4
WiFi
0.9
Location
9.4
Service
4.0
Room
3.7
Cleanliness
3.4
Breakfast
2.6
Location
9.5
Service
4.6
Room
3.8
Cleanliness
3.3
10.0 Excellent
Pros: They were very polite. Told me about the building works before but there wasn’t much disruption.
Cons:
8.3 Excellent
Pros: Nice size bedrooms and lovely and new and clean. Good access to 2x tube stations both about 10 minutes away
Cons: when we booked room it stated 1 double and 2 single beds which was perfect but on arrival room had 2 double beds which children were not happy to share but we managed to work round it. No kettle in room and because property was under renovation there was nowhere to purchase hot drinks from. We were not made aware of the renovations at any point from booking
1.0 Poor
Pros: good Location. That’s all.
Cons: Health and safety nightmare. Actually dangerous . Not fit for guests. Awful. Worst hotel I’ve ever stayed in. Rude staff. No heating. Workmen banging late at night and early morning. Not even a glass or cup in the room for water. Stale food at breakfast. Disgrace.
7.9 Good
Pros: Locations and the room look nice after renovations.
Cons: 1 week and they didnt gave any soap or shampoo we had to buy ours.we ask but they say it was out of it.also some chocolates and coins were gone missing from our room and for the chocolates they blame squirrels for the coins they never answer me. the shower didnt have any pressure and it was difficult to shower.they renovate the rooms but they need work as a hotel.also we find under my bed not completely in the middle in the right side a card like an id of a kid.this shows that they dont clean the floor or anything.also they didnt change the sheets they just make up the bed.also when i book the hotel it said wifi in the rooms and when we arrive and the renovation was done the remove the wifis from the rooms and leave it only in the lobby and they change it also on the website.when i told the receptionist he laughed.
6.0 Good
Pros: Location
Cons: Beds
10.0 Excellent
Pros: Good rooms, newly refurbished, great location
Cons: Breakfast options could be better, but overall nice hotel
8.3 Excellent
Pros: The reception staff, in particular Adeel, were very friendly, helpful & accommodating. Adeel went out his way to help us with noise issues, lack of internet, and other issues caused by construction. Another kind reception staff carried our luggage down all three floors as the lift was not working.
Cons: The hotel was under construction, so very dusty, dirty & noisy.
10.0 Excellent
Pros: Adeel was welcoming and helped with my heavy bags
Cons:
Apollo Hotel is centrally located in London, a 1-minute walk from Kensington Gardens and 11 minutes by foot from Hyde Park. Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff.
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