Thu 15/1
-
Fri 16/1
1 room, 2 guests
Deals from
$186
/Cheapest rate per night
Room type
Provider
Nightly total
Executive room
$186
Deluxe room
$262
Classic room
$263
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Great Cumberland Place is a four-star hotel in London’s West End and places travelers within walking distance of the world-class shopping along Oxford Street as well as the Marble Arch London Underground Station, Bond Street, Baker Street, Madame Tussauds, Piccadilly Circus, the lush beauty of Hyde Park is steps from the grounds, as is the Thames riverfront, and such famous sites as Big Ben, the London Eye, and more. Visitors can walk to Buckingham Palace in minutes to catch the changing of the guard or test the intensity of the guards on duty, and the Soho neighborhood is also close by. It is only nine miles from London City Airport and 13 to Heathrow.

The cozy hotel features an array of appealing amenities that include free Wi-Fi throughout, dry cleaning and laundry services for a fee, 24 hour front desk, free grab and go breakfast services every morning, business services as well as meeting and events spaces, and multi-lingual staff.

The hotel features an array of beautifully designed and modern rooms that range in size but which are all furnished with LCD TVs and entertainment systems, climate controls, soundproofing, workstations with high speed internet, large ensuite baths with complimentary spa toiletries and premium linens, blackout curtains, direct dial phones, clock radios, and daily housekeeping.

Short or longer term guests will appreciate the location and amenities, as well as the classic style and option for apartments for extended trips in the city that are all an option at Great Cumberland Place in the heart of London.

8.0
Very good rating
Based on 4,881 verified guest reviews

Latest deals for The Cumberland

Thu 15/1
Fri 16/1
Double room
bed type unknown
$346
nightly with fees
bed type unknown
$419
nightly with fees
2 double beds
$498
nightly with fees
Classic room
1 twin bed
$263
nightly with fees
1 twin bed
$277
nightly with fees
bed type unknown
$315
nightly with fees
King room
bed type unknown
$345
nightly with fees
bed type unknown
$371
nightly with fees
bed type unknown
$372
nightly with fees
Executive room
bed type unknown
$186
nightly with fees
bed type unknown
$314
nightly with fees
bed type unknown
$397
nightly with fees
Deluxe room
bed type unknown
$262
nightly with fees
bed type unknown
$469
nightly with fees
bed type unknown
$483
nightly with fees
Standard Room
bed type unknown
$367
nightly with fees
bed type unknown
$411
nightly with fees
bed type unknown
$542
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at The Cumberland

  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Roll-in shower
  • Lift
  • Shower chair
  • Accessible by lift
  • Hypoallergenic
  • Hypoallergenic pillow
  • Adapted bath
  • No smoking
  • Non-feather pillow
  • Toilet with grab rails
  • Upper floors accessible by lift
  • Designated smoking area

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Adapter
  • Body soap
  • Air-conditioned
  • Dustbins
  • Conditioner

Services and conveniences

  • Conference rooms
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • Bottle of water
  • 24-hour front desk

Bathroom

  • Raised toilet
  • Shower
  • Higher-level toilet
  • Hairdryer
  • Toilet
  • Toilet paper
  • Bathrobe
  • Private bathroom
  • Walk-in shower

General

  • Executive lounge access
  • Family rooms
  • Seating area
  • Garden view
  • Slippers
  • Sofa
  • Telephone
  • Carpeted
  • Storage available

Dining

  • Wine glasses
  • Electric kettle
  • Minibar
  • Restaurant
  • Bar/Lounge
  • Tea/coffee maker
  • Food can be delivered to guest accommodation
  • Coffee machine

Health and safety

  • Daily housekeeping
  • First-aid kit
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • Safe

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Bedroom

  • Socket near the bed
  • Sofa bed
  • Wardrobe or closet

Parking and transportation

  • Airport shuttle
  • Shuttle service (additional charge)

Media and entertainment

  • Flat-screen TV
  • TV

Workspace

  • Laptop safe
  • Desk

Family friendly

  • Cribs available
  • Kids meals

Things to do

  • Evening entertainment

Fitness

  • Fitness centre

Reviews of The Cumberland

8.0
Very good
4881 verified ratings
Wonderful
1647
Very good
913
Good
845
Okay
455
Fair
467
Mediocre
208
Poor
346

Summary of reviews

Guests say
Guests appreciated the hotel's location, noting it was central and convenient. However, many expressed dissatisfaction with the service and cleanliness, citing issues such as unhelpful staff, slow service, and unclean rooms. Overall, while the location was a highlight, the hotel fell short in other areas, leading to disappointment among guests.
AI-generated from customer reviews
Location10 out of 10
Cleanliness1.5 out of 10
Service1 out of 10
Sort by:Most recent

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All reviews

2.0
Poor
Ashish, Nov 2025
It was our anniversary trip to London, but experience at Cumberland was way below expected. Staff was unfriendly. When we checked in, room was not fully cleaned. Bathroom counter had hair, some glue or gel sticking on the counter as well. Soap, shampoo bottles were not filled and sitting on the sink instead of in the holders. When we I formed the front desk, they said housekeeping staff is gone fo...
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4.0
Mediocre
Gary, Jun 2024
Despite a great location, AND upgrading to a “Gold King” room , the room was so disappointing with barely enough room to get around the bed and a lovely marbled glass window to hide the view of the a/c units. The bed itself was 2 singles put together with a thin topper over them ! Obviously 2 different singles as they were differing heights and a gap !! Breakfast at £40 per couple was poor and fra...
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6.0
Okay
Anonymous, May 2024
Fab location, and size of room was great for 2 adults. Felt very much like a soulless big hotel, not personable experience. I had booked guaranteed early check in after a long flight from Australia and this was not achieved, so was not a great start to my hotel experience. Breakfast was good, lots of options. Location of hotel is great, very central and easy to get to bus routes or tube around Lon...
Read more
6.0
Okay
Alexandrescu, Dec 2018
Cons (-) The elevators were out of order and it was only one working.The lines for the elevators were huge and when we left had to carry the bags on the stairs !
8.2
Very good
Anonymous, Dec 2016
Pros (+) Excellent location, near the bus and underground station. Close to Oxford Street Good breakfast
Cons (-) The rooms are not that big and a bit old.
5.1
Fair
Mohammed, Nov 2016
Pros (+) Location
Cons (-) The rooms are too small

Location

1 Great Cumberland Place, London, W1H 7DL

What's nearby

  • Oxford Street256 m
  • Hyde Park1.2 km
  • Harrods1.6 km
  • Piccadilly Circus1.7 km
  • Buckingham Palace1.8 km
  • Leicester Square2 km
  • Trafalgar Square2.2 km
  • Charing Cross2.3 km
  • British Museum2.3 km
  • Central London2.3 km
  • Strand2.5 km
  • Big Ben2.8 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at The Cumberland

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at The Cumberland

  • Where is The Cumberland located?

    The Cumberland is located at 1 Great Cumberland Place in Marylebone, 2.8 km from the centre of London. Oxford Street is the closest landmark to The Cumberland.

  • When is check-in time and check-out time at The Cumberland?

    Check-in time is 15:00 and check-out time is 11:00 at The Cumberland.

  • Does The Cumberland offer free Wi-Fi?

    Yes, The Cumberland offers free Wi-Fi.

  • How far is The Cumberland from the airport?

    The Cumberland is 14.5 km from London City.

  • How does KAYAK find such great The Cumberland hotel deals?

    KAYAK scours the web for all room deals available at The Cumberland in London and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Cumberland and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Cumberland.

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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

7.4
2.8 km
London City
14.5 km