Threadneedles Autograph Collection

* Great location! A walking distance from Bank station * Fairly large rooms with comfortable běda * Good inroom amenities, including compliemantary toiletries and a Nespresso Coffee Machine * Nice breakfast á la carte selection with the option of having extra dishes for an additional fee * Nice restaurant and bar at the hotel

* The shower could do with an update. Took a few minutes till I had hot water * The check-in experience was not exactly smooth. The lady at the reception had problems finding the second room under the same reservation and took her quite a few minutes to sort it out

The wheeler's restaurant was superb and the staff were very nice. The reception staff were nice and offered free water. The room was big and even had a walk in shower with a bath.

I think the view wasn't great.

welcoming staff at reception, room on a standard 5 stars;

The gym is out the hotel, but nobody at reception tell me that on weekends it is in a different location than in weekdays. Roomkeeper knocked 3 times at the door when i’m in the room, i ask to come later, then nobody comes. At breakfast at 11am ( on sunday) the hall responsible looks at me insistently , it’s like to ask me to go away. At 11am on checkout day ( I checked out at 10 am) my badge stop working = like in a jail, but maybe it’s american chain style. A lot of ( kind ) staff for 74 rooms...