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Located on The Strand in the heart of the West End theatre district, The Savoy offers spectacular views of the River Thames. This landmark hotel opened in 1889 and is still considered to be the place to stay in London. The hotels 267 rooms and suites, with Art Deco and Edwardian touches throughout, are elegantly appointed yet offer an extensive array of modern amenities.
Overall 9.2 Excellent
Based on 10,448 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10.0
Pros: Spectacular in every way
Excellent
10.0
Pros: Bed was good Helpful staff View from the room
Good
7.0
Pros: the whole ambiance of the Savoy the tradition, the courtesy of all staff and food not over priced, love the afternoon teas
Excellent
9.3
Pros: despite being over motor court, room was very quiet, everything was well designed, staff was extremely helpful, bathroom was tremendous, restaurant was great. Very little (if anything) to actually complain about. Top-notch.
Excellent
10.0
Pros: This is my second stay at Savoy London. I am not exaggerate if I said that this hotel is one of the best hotels I have ever visit. The staff were extremely friendly, helpful, attentive and professional. Very clean and big space in the room and the bathroom with full facilities.The interior, architecture in the hotel are awesome. I am very grateful to the hotel’s team whom made me feel that I am at my home and between my family. My deep thanks to Gregg from the concierge team for helping me in following up and solving an issue happened with taxi payment. He is so professional and did it with full care. My Grateful to Marta in the front desk and the luggage master Lukazs. My sincere appreciation to everyone. The hotel worths every penny!
Excellent
10.0
Pros: The staff was amazing,
Excellent
10.0
Pros: very luxurious hotel in a good location of London. definately would go back to the hotel at my next visit.
Details
Reviews
Overall 9.2 Excellent
Based on 10,448 reviews
Location
9.6
Vibe
9.2
Service
9.2
Bar
9.0
Wellness
8.8
Food
8.2
Amenities
8.0
Room
8.0
Breakfast
7.7
Pool
7.5
WiFi
7.1
Comfort
6.7
Location
9.7
Vibe
9.4
Service
9.2
Bar
9.2
Wellness
8.7
Room
8.1
Amenities
7.9
Breakfast
7.6
Pool
7.6
Location
9.7
Service
9.4
Bar
8.9
Wellness
8.7
Room
7.9
Pool
7.8
Breakfast
7.4
Location
9.2
Vibe
9.0
Service
9.0
Wellness
8.9
Bar
8.6
Amenities
7.8
Room
7.7
Breakfast
7.6
Location
9.6
Vibe
9.0
Bar
8.9
Service
8.7
Room
8.3
Breakfast
7.9
Food
7.7
10.0 Excellent
Pros: Spectacular in every way
Cons: Not being able to stay longer
10.0 Excellent
Pros: Bed was good Helpful staff View from the room
Cons: Breakfast perhaps wasn’t hot enough
7.0 Good
Pros: the whole ambiance of the Savoy the tradition, the courtesy of all staff and food not over priced, love the afternoon teas
Cons: the room was too hot not able to open window and the constant drone of the vent in the bathroom, shower door a bit too close as you open door to enter room, collides with shoulder as you enter bathroom, please try to make more visible. didn't like the long walk from the lifts to our room as not being of the younger set walking is a little too much but not a big problem
9.3 Excellent
Pros: despite being over motor court, room was very quiet, everything was well designed, staff was extremely helpful, bathroom was tremendous, restaurant was great. Very little (if anything) to actually complain about. Top-notch.
Cons: gym facilities were modest as was pool, but not a terribly big deal as most hotel gyms have a limited offer.
10.0 Excellent
Pros: This is my second stay at Savoy London. I am not exaggerate if I said that this hotel is one of the best hotels I have ever visit. The staff were extremely friendly, helpful, attentive and professional. Very clean and big space in the room and the bathroom with full facilities.The interior, architecture in the hotel are awesome. I am very grateful to the hotel’s team whom made me feel that I am at my home and between my family. My deep thanks to Gregg from the concierge team for helping me in following up and solving an issue happened with taxi payment. He is so professional and did it with full care. My Grateful to Marta in the front desk and the luggage master Lukazs. My sincere appreciation to everyone. The hotel worths every penny!
Cons: Nothing!
10.0 Excellent
Pros: The staff was amazing,
Cons: Nothing was a great time
10.0 Excellent
Pros: very luxurious hotel in a good location of London. definately would go back to the hotel at my next visit.
Cons: not much..
As London's most celebrated and glamorous hotel, The Savoy is perfectly placed on the banks of the River Thames and steps away from vibrant Covent Garden. The Savoy boasts 267 rooms and suites accompanied by some of the best restaurants in London. Kaspar' s at The Savoy offers luxury all-day dining, and great British fixtures include the Savoy Grill and Simpson's in the Strand. The best afternoon tea in London can be enjoyed in the stunning Thames Foyer, the heart of the hotel.
Synonymous with luxury and excellence, The Ritz-Carlton hotel symbolizes the finest in facilities, dining, and services worldwide. The Ritz-Carlton offers maid service twice daily, 24hr in-room dining, a business center and concierge services. The Ritz Carlton, the hotel that grants your wishes and satisfies your needs.
Overall 9.2 Excellent
Based on 3,955 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: My daughter and I were greeted like we were royalty. Everybody is friendly, efficient and professional. The Ritz is gorgeous and always clean.
The servers are very proper and the food was fabulous.
I would highly recommend The Ritz, because you will certainly not be disappointed.
Excellent
10.0
Pros: Wonderful staff, welcoming and friendly. Top quality food and great fun overall. Loved the boys carol service.
Good
6.5
Pros: Location and service was good
Excellent
9.6
Pros: Everything the hotel was first class , the room was very comfortable and spacious it was like stepping back in time. The hotel staff were very attentive and friendly, nothing was a problem for them, the restaurant staff and the food was fantastic. The only downside was the doorman on front street restaurant entrance, were we found him to be very abrupt in his manner, the hotel entrance round the corner mate, when tried to enter through the door. However the actual hotel staff could not be faulted
Excellent
10.0
Pros: Everything was good
Excellent
9.7
Pros: Everything
Excellent
10.0
Pros: Everything was what I would have expected of a hotel with the name of The Ritz. The staff were so helpful and all areas (including public rooms) were spotless. We couldn't see how it could have been improved on.
Excellent
10.0
Pros: The staff can't do enough for you, great relaxed atmosphere, Christmas decorations were superb and just added to the cosiness of the hotel. Facilities were excellent, but the staff really made it and I was looked after and thoroughly enjoyed my time sampling the Ritz brand of cigars.
Okay
5.0
Excellent
10.0
Pros: The staff were amazing and really made my mums birthday extra special
Okay
4.0
Pros: Breakfast Room Service (as restaurant was not open before I had to leave).
Excellent
10.0
Pros: It was out of this world..breakfast was amazing & Charlotte made r whole stay so comfortable. The Friday live at the Ritzs was first class& staff unbelievable..We were treated like lords & ladies..The whole fine dining experience was an unbelievable experience
Details
Reviews
Overall 9.2 Excellent
Based on 3,955 reviews
Location
9.7
Service
8.8
Vibe
8.7
Food
8.7
Amenities
8.0
Bar
7.8
Breakfast
7.3
Room
6.9
Wellness
0.0
Location
9.8
Food
8.8
Service
8.7
Vibe
8.5
Breakfast
7.5
Amenities
7.5
Room
7.0
Value
5.6
Location
9.7
Service
9.0
Food
8.7
Amenities
7.8
Breakfast
7.3
Room
6.6
Location
9.8
Service
8.7
Breakfast
7.8
Vibe
7.8
Room
6.2
Service
8.9
10.0 Excellent
Pros: My daughter and I were greeted like we were royalty. Everybody is friendly, efficient and professional. The Ritz is gorgeous and always clean.
The servers are very proper and the food was fabulous.
I would highly recommend The Ritz, because you will certainly not be disappointed.
Cons:
10.0 Excellent
Pros: Wonderful staff, welcoming and friendly. Top quality food and great fun overall. Loved the boys carol service.
Cons: Private lounge for guests - all areas seemed open to the public. It would have been lovely to have had a roaring fire and books/magazines to relax with. We felt we had to order expensive drinks to sit in the open areas.
6.5 Good
Pros: Location and service was good
Cons: Problem with the room it was very small, offered improved room after two days
9.6 Excellent
Pros: Everything the hotel was first class , the room was very comfortable and spacious it was like stepping back in time. The hotel staff were very attentive and friendly, nothing was a problem for them, the restaurant staff and the food was fantastic. The only downside was the doorman on front street restaurant entrance, were we found him to be very abrupt in his manner, the hotel entrance round the corner mate, when tried to enter through the door. However the actual hotel staff could not be faulted
Cons: Nothing it was fantastic
10.0 Excellent
Pros: Everything was good
Cons:
9.7 Excellent
Pros: Everything
Cons: Being in a smoking floor
10.0 Excellent
Pros: Everything was what I would have expected of a hotel with the name of The Ritz. The staff were so helpful and all areas (including public rooms) were spotless. We couldn't see how it could have been improved on.
Cons: Nothing. Everything was fine and should not be messed about with.
10.0 Excellent
Pros: The staff can't do enough for you, great relaxed atmosphere, Christmas decorations were superb and just added to the cosiness of the hotel. Facilities were excellent, but the staff really made it and I was looked after and thoroughly enjoyed my time sampling the Ritz brand of cigars.
Cons: The room was a little tired. But I mean a little, and it didn't spoil our stay. Second day breakfast was slow. We were a table of two in the centre of some larger tables that our waiter spent more time talking and having fun with. This was nice for them, but we were a little over looked, and we had to ask again for items that were missed from our order. - A very small point, and didn't detract from our overall stay.
5.0 Okay
Pros:
Cons: For the money for the hotel the service was not to a standard i would expect late check in were not made aware of bar for residents of the hotel until late last night
10.0 Excellent
Pros: The staff were amazing and really made my mums birthday extra special
Cons: Wouldn’t say I didn’t like, but was really surprised that there wasn’t a T tray in the room
4.0 Okay
Pros: Breakfast Room Service (as restaurant was not open before I had to leave).
Cons: Everything else - courteous, but very unhelpful staff in resolving issues and making guests feel comfortable. Slow service - room not available on time - view from the room was looking at steampipes. One of my most disappointing hotel stays compared to expectations (and I visit London 6-10x annually).
Room was old (it was clean) and not up to date for a luxury hotel.
10.0 Excellent
Pros: It was out of this world..breakfast was amazing & Charlotte made r whole stay so comfortable. The Friday live at the Ritzs was first class& staff unbelievable..We were treated like lords & ladies..The whole fine dining experience was an unbelievable experience
Cons: Nothing
Synonymous with luxury and excellence, The Ritz-Carlton hotel symbolizes the finest in facilities, dining, and services worldwide. The Ritz-Carlton offers maid service twice daily, 24hr in-room dining, a business center and concierge services. The Ritz Carlton, the hotel that grants your wishes and satisfies your needs.
A stay at St Martins Lane places you in the heart of London, within a 5-minute walk of Trafalgar Square and Leicester Square. Featured amenities include a business center, limo/town car service, and express check-in.
Overall 9.1 Excellent
Based on 2,992 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
9.0
Pros: I liked the central location, the art in the lobby, and the helpful staff.
Excellent
10.0
Pros: Perfect location and the staff were amazing. So friendly and always smiling - nothing was too much trouble. The room was comfortable and light. The bed was very comfortable and free bottle waters were a nice touch. Amazing en-suite, nice powerful shower.
Excellent
10.0
Pros: beautiful rooms and public spaces
Excellent
10.0
Pros: Location was perfect for London tourism (safe and within walking distance of everywhere). The hotel concierges and another gentleman whose name I didn''t catch were extremely helpful!
Excellent
10.0
Pros: very trendy decor and best part of hotel was the incredible staff.. Every one was friendly and gracious. They worked together seamlessly..
Excellent
9.0
Pros: Staff were great! Excellent location, only a few minute walk from major sites. The lobby and room scent were delightful! The decoration was modern and tasteful. Turn-down service was nice.
Excellent
9.6
Pros: Excellent staff Large, airy room Lovely bathroom Perfect central location
Excellent
8.0
Pros: Location and breakfast
Excellent
9.6
Pros: Good location for theatres
Excellent
9.2
Excellent
8.0
Pros: Very comfortable and elegant stay, not to mention the perfect location. The staff at the door entrance are great.
Excellent
10.0
Pros: Location and in room amenities
Details
Reviews
Overall 9.1 Excellent
Based on 2,992 reviews
WiFi
10.0
Location
9.8
Service
9.2
Vibe
9.0
Cleanliness
8.8
Wellness
8.5
Room
8.1
Food
7.8
Breakfast
7.3
Comfort
7.0
Value
5.1
Location
9.8
Service
9.4
Cleanliness
9.0
Vibe
8.9
Room
8.6
Amenities
8.0
Comfort
7.6
Breakfast
6.7
Location
9.9
Service
9.6
Vibe
8.9
Cleanliness
8.8
Room
7.9
Breakfast
7.6
Value
5.0
Location
9.9
Service
9.3
Vibe
8.8
Room
8.0
Breakfast
7.3
Location
9.9
Service
9.4
Vibe
7.9
Room
7.2
Comfort
6.2
9.0 Excellent
Pros: I liked the central location, the art in the lobby, and the helpful staff.
Cons: My room smelled of mildew. The staff did their best to try to correct it, but I am not sure there was anything they could do.
10.0 Excellent
Pros: Perfect location and the staff were amazing. So friendly and always smiling - nothing was too much trouble. The room was comfortable and light. The bed was very comfortable and free bottle waters were a nice touch. Amazing en-suite, nice powerful shower.
Cons: I didn't like the perfume pumped through the air-con in the corridors and bedrooms. Infact we had to be moved as I suffer from asthma and it was effecting my breathing to a none perfumed floor (5) and room. The corridors are too dark, felt like a ship..
10.0 Excellent
Pros: beautiful rooms and public spaces
Cons:
10.0 Excellent
Pros: Location was perfect for London tourism (safe and within walking distance of everywhere). The hotel concierges and another gentleman whose name I didn''t catch were extremely helpful!
Cons: The desk chair legs (room 633) stuck out and the tight quarters meant that my toes got smashed. I humbly suggest a different chair. I know that space is limited but having a lounge w/ desks or couches (not part of the restaurant) would be nice.
10.0 Excellent
Pros: very trendy decor and best part of hotel was the incredible staff.. Every one was friendly and gracious. They worked together seamlessly..
Cons: no
9.0 Excellent
Pros: Staff were great! Excellent location, only a few minute walk from major sites. The lobby and room scent were delightful! The decoration was modern and tasteful. Turn-down service was nice.
Cons: Room was small.
9.6 Excellent
Pros: Excellent staff Large, airy room Lovely bathroom Perfect central location
Cons: A slight glitch with the TV but I wasn’t there for the TV
8.0 Excellent
Pros: Location and breakfast
Cons: I would say there is a difference between it and the Shangri-La. I think it's a nice 4 star hotel. I am not sure it belongs in group with 5 star hotels.
9.6 Excellent
Pros: Good location for theatres
Cons:
9.2 Excellent
Pros:
Cons: Breakfast was not at 5 stars hotel level
8.0 Excellent
Pros: Very comfortable and elegant stay, not to mention the perfect location. The staff at the door entrance are great.
Cons: Staff is professional but impersonal. The hotel doesn't have a comfortable area open for residents to sit and relax at any point in time. The tea room is great but has specific opening hours and also external guests which makes it partially convenient. The blinds in the rooms are not possible to remove which deteriorates the feeling of the nice view.
10.0 Excellent
Pros: Location and in room amenities
Cons:
A stay at St Martins Lane places you in the heart of London, within a 5-minute walk of Trafalgar Square and Leicester Square. Featured amenities include a business center, limo/town car service, and express check-in.
Just steps from Trafalgar Square, it's time to discover what a hotel stay should really be like at Amba Hotel Charing Cross - housed within a beautiful, Grade II listed building. Experience the unique combination of 150 years of British architectural heritage, the attentive service and seamless technology you need to feel at home, indulged and special.Everything has been designed with you in mind so we can deliver a personalised service, for both business and leisure. Stay in touch, catch up with family or stream your favourite entertainment directly from your own devices with free, fast and unlimited Wi-Fi in every corner of the hotel. It's a small touch but one we know makes it possible to settle in quickly. Everything else is designed to make you feel right at home, too, from the contemporary designs of our spacious rooms, to the walk-in rainfall showers, fluffy towels and 24-hour room service - all at no extra charge.Our handpicked team know the difference good service makes, and how much the little touches matter. We're here to give you more, from a truly amazing location.
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Overall 9.0 Excellent
Based on 3,970 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
8.0
Excellent
10.0
Pros: The staff! Beyond all expectations! Loved the two people, hotel employees
Good
7.9
Pros: Executive lounge and service
Good
6.0
Pros: Great location. Good staff and concierge
Excellent
10.0
Pros: Stupendous location. Extremely friendly staff. Excellent buffet breakfast.
Excellent
8.8
Pros: Superb location. Nice and helpful staff... special thanks and kind regards fo Priscilla from restaurant.
Excellent
9.0
Pros: Excellent customer service.
Excellent
10.0
Pros: Diana, the lounge hostess, was fabulous. She really made us feel special.
Excellent
9.0
Pros: Well located, many attractions near, some within walking distance. The Staff are excellent, from the moment I walked in I felt they were there for any question I might have. Hotel employee at the front desk was excellent.
Excellent
8.0
Pros: Room was large quiet and comfortable
Good
6.7
Pros: Great location
Excellent
8.0
Pros: 1. Location is simply wonderful! Many sites within easy walking distance. Two tube stations right next to the hotel. 2. Mini-bar is free and you can ask for whatever is missing at any time. Great!
Details
Reviews
Overall 9.0 Excellent
Based on 3,970 reviews
Location
9.8
Service
9.2
WiFi
8.3
Value
8.2
Room
7.9
Breakfast
7.3
Comfort
7.2
Amenities
7.0
Wellness
0.0
Location
9.6
Service
9.2
Room
7.5
WiFi
7.1
Breakfast
6.6
Location
10.0
Service
9.1
Value
8.5
Room
7.8
Comfort
7.5
Breakfast
7.2
Location
9.8
Service
9.1
Room
7.5
Breakfast
7.2
Comfort
6.9
Location
9.8
Service
9.3
Breakfast
7.2
Room
7.0
8.0 Excellent
Pros:
Cons: service at the restaurant and smell near the restaurant
10.0 Excellent
Pros: The staff! Beyond all expectations! Loved the two people, hotel employees
Cons: I m not sure if the fridge was supposed to work or just be storage but it would have been nice to have had ice or cold drinks.
7.9 Good
Pros: Executive lounge and service
Cons: Problem with bad drain smell in room.
6.0 Good
Pros: Great location. Good staff and concierge
Cons: Shower leaked, out with water covering the floor even after they said they fixed it.
10.0 Excellent
Pros: Stupendous location. Extremely friendly staff. Excellent buffet breakfast.
Cons:
8.8 Excellent
Pros: Superb location. Nice and helpful staff... special thanks and kind regards fo Priscilla from restaurant.
Cons: Restaurant not suitable for such a crowded mornings for Breakfast.
9.0 Excellent
Pros: Excellent customer service.
Cons: The price of drinks in hotel bar £75 for 3 Baileys (absolute joke)
10.0 Excellent
Pros: Diana, the lounge hostess, was fabulous. She really made us feel special.
Cons:
9.0 Excellent
Pros: Well located, many attractions near, some within walking distance. The Staff are excellent, from the moment I walked in I felt they were there for any question I might have. Hotel employee at the front desk was excellent.
Cons: Had a problem with the shower drain, it would back up (not to the point that it overflowed), but not work properly. Maintenance attempted to resolve (2x) but it was still slow and backed up. Hotel employee offered another rm,same issue, we use the tub.Old
8.0 Excellent
Pros: Room was large quiet and comfortable
Cons: Now view only office wall. Decorative panels on wardrobe door and bed headboard were torn and peeling.
6.7 Good
Pros: Great location
Cons: Room was very noisy and next to elevator
8.0 Excellent
Pros: 1. Location is simply wonderful! Many sites within easy walking distance. Two tube stations right next to the hotel. 2. Mini-bar is free and you can ask for whatever is missing at any time. Great!
Cons: 1. Noise. The room upstairs was constantly making noises. Very poor insulation between the rooms. I had to use earplugs to fall asleep... 2. Nearly no room for storage. We had to take the coffee machine etc. from the mini-bar in order to make (little) room for our staff.
Just steps from Trafalgar Square, it's time to discover what a hotel stay should really be like at Amba Hotel Charing Cross - housed within a beautiful, Grade II listed building. Experience the unique combination of 150 years of British architectural heritage, the attentive service and seamless technology you need to feel at home, indulged and special.Everything has been designed with you in mind so we can deliver a personalised service, for both business and leisure. Stay in touch, catch up with family or stream your favourite entertainment directly from your own devices with free, fast and unlimited Wi-Fi in every corner of the hotel. It's a small touch but one we know makes it possible to settle in quickly. Everything else is designed to make you feel right at home, too, from the contemporary designs of our spacious rooms, to the walk-in rainfall showers, fluffy towels and 24-hour room service - all at no extra charge.Our handpicked team know the difference good service makes, and how much the little touches matter. We're here to give you more, from a truly amazing location.
Set just steps from St James’s Park, Buckingham Palace and the Houses of Parliament, Conrad London St. James boasts a prestigious, historic facade and a classic, contemporary interior, which showcases stunning art and locally inspired design. The ideal location connects guests to iconic London landmarks spanning Buckingham Palace to Westminster Abbey, and provides easy access to the City and major conference centers. Conrad London St. James’s intuitive and personal service culture appeals to both today’s smart luxury traveler and local clientele who come to dine or hold meetings in the inspiring setting. Experience a world of style in a modern room or suite, featuring a bathtub, a walk-in shower and contemporary in-room technology. Enjoy an innovative take on traditional English food in The Blue Boar restaurant, before sampling a local ale in the Blue Boar bar. Savor a quintessential English afternoon tea in Emmeline’s. Energize with the latest equipment in the 24-hour Fitness Center. With over 7000 sq. ft. flexible meeting space, state-of-the-art audiovisual technology and creative food, this Westminster hotel is ideal for business events, conferences and weddings.
Overall 9.0 Excellent
Based on 1,860 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Okay
5.4
Pros: Location
Excellent
9.6
Pros: Amazing hotel and amazing staff
Good
6.3
Pros: Wet expensive for what it is - rooms were tiny
Excellent
10.0
Pros: concierge was very helpful and professional.
Excellent
9.0
Pros: The cleanliness, staff were very helpful and polite.
Excellent
10.0
Pros: The scrambled egg is amazing
Excellent
10.0
Pros: We thoroughly enjoyed our state at The Conrad Hilton. The location was perfect and the staff very accommodating and friendly. I loved the fact that the underground station was direct across the street, so no need to cab or uber in from the airport. Such easy access to whatever we wanted to see and go, the entire time we were there.
Good
7.0
Pros: Location. Breakfast menu.
Good
6.5
Pros: Beautiful hotel
Nice location
Friendly staff
Delicious food till late
Excellent
10.0
Pros: Location was awesome. The staff was extremely helpful. Rooms were very spacious for European standards. Very comfortable beds!
Excellent
10.0
Pros: Location in central of London is perfect for tourist. 5 minutes to Westminster Abby/Parliment/Big Ben and 10 to Buckingham Palace. Great staff especially people in Bar from Portugal. Room was just fantastic and great new bathroom. Bed was perfect.
Excellent
10.0
Pros: We booked last second when we discovered that our 5 star boutique hotel was extremely dated and worn out. (Horrible) the Conrad is everything we had hoped for, beautiful modern rooms with plenty of space. Decor was perfect, bed and linens were fanta
Details
Reviews
Overall 9.0 Excellent
Based on 1,860 reviews
Location
9.6
WiFi
9.2
Vibe
9.0
Service
8.8
Breakfast
8.5
Amenities
8.3
Food
8.0
Room
7.9
Comfort
7.8
Wellness
2.1
Location
9.2
Service
9.0
Breakfast
8.6
Comfort
7.7
Room
7.4
Location
9.5
Service
8.9
Breakfast
8.6
Amenities
8.5
Comfort
7.9
Room
7.7
Location
9.6
Service
8.7
Comfort
8.0
Room
7.7
Service
8.9
Room
6.7
5.4 Okay
Pros: Location
Cons: At £513 per night for a club room and the cramped breakfast space this is really not good value for money.
I guess it is more suited to bull buy tours who seemed to consume the hotel than a business traveler.
9.6 Excellent
Pros: Amazing hotel and amazing staff
Cons: The pillows
6.3 Good
Pros: Wet expensive for what it is - rooms were tiny
Cons:
10.0 Excellent
Pros: concierge was very helpful and professional.
Cons:
9.0 Excellent
Pros: The cleanliness, staff were very helpful and polite.
Cons: Unfortunately there was no reception in the room. Had to walk down the corridor.
10.0 Excellent
Pros: The scrambled egg is amazing
Cons:
10.0 Excellent
Pros: We thoroughly enjoyed our state at The Conrad Hilton. The location was perfect and the staff very accommodating and friendly. I loved the fact that the underground station was direct across the street, so no need to cab or uber in from the airport. Such easy access to whatever we wanted to see and go, the entire time we were there.
Cons: There was nothing that we didn't care for during our stay.
7.0 Good
Pros: Location. Breakfast menu.
Cons: 10 minute queue for breakfast, was not acceptable given the money paid for the stay. We raised this with hotel reception who agreed to provide a refund for breakfast, but we are yet to see it....
6.5 Good
Pros: Beautiful hotel
Nice location
Friendly staff
Delicious food till late
Cons: Room/ bathroom windows does not isolate street noise. They have to look at this matter seriously. As it’s bringing the rate and experience to a lower level.
10.0 Excellent
Pros: Location was awesome. The staff was extremely helpful. Rooms were very spacious for European standards. Very comfortable beds!
Cons: No
10.0 Excellent
Pros: Location in central of London is perfect for tourist. 5 minutes to Westminster Abby/Parliment/Big Ben and 10 to Buckingham Palace. Great staff especially people in Bar from Portugal. Room was just fantastic and great new bathroom. Bed was perfect.
Cons: Afternoon and evening concierge was not helpful and gave poor advice on restaurant.
10.0 Excellent
Pros: We booked last second when we discovered that our 5 star boutique hotel was extremely dated and worn out. (Horrible) the Conrad is everything we had hoped for, beautiful modern rooms with plenty of space. Decor was perfect, bed and linens were fanta
Cons:
Set just steps from St James’s Park, Buckingham Palace and the Houses of Parliament, Conrad London St. James boasts a prestigious, historic facade and a classic, contemporary interior, which showcases stunning art and locally inspired design. The ideal location connects guests to iconic London landmarks spanning Buckingham Palace to Westminster Abbey, and provides easy access to the City and major conference centers. Conrad London St. James’s intuitive and personal service culture appeals to both today’s smart luxury traveler and local clientele who come to dine or hold meetings in the inspiring setting. Experience a world of style in a modern room or suite, featuring a bathtub, a walk-in shower and contemporary in-room technology. Enjoy an innovative take on traditional English food in The Blue Boar restaurant, before sampling a local ale in the Blue Boar bar. Savor a quintessential English afternoon tea in Emmeline’s. Energize with the latest equipment in the 24-hour Fitness Center. With over 7000 sq. ft. flexible meeting space, state-of-the-art audiovisual technology and creative food, this Westminster hotel is ideal for business events, conferences and weddings.
The Radisson Blu Edwardian Hampshire Hotel, part of Edwardian Hotels London, is located in the heart of the city's iconic film and theatreland. The building itself is a striking combination of classic red-brick architecture and a sleek, contemporary interior. Especially eye-catching are the incredible views guests can see from their rooms, taking in the London Eye, Nelson's Column and a close-up view of Leicester Square Gardens which is fabulous during movie premiere nights. A 24 hour fitness room and 6 private meeting spaces hosting between 2 and 120 people complete the hotel's outstanding facilities. The 127 bedrooms include doubles, family rooms and suites, featuring luxurious 350 thread count Egyptian cotton bedding, down pillows, Italian marble bathrooms, elegant decor and cutting-edge technology, with Samsung TVs offering up to 300 channels in multiple languages and free high-speed WiFi up to 150mbps on an unlimited number of devices. For a real treat, book into one of the hotel's stunning square-facing rooms or suites to make it feel as if you are floating above the bustling Leicester Square. Leicester Square Kitchen is a place to enjoy superb food in effortlessly cool surroundings. Contemporary furnishings coupled with a relaxed atmosphere provide the backdrop to a fabulous fusion of Peruvian-Mexican sharing plates, with all food being prepared onsite. Meanwhile, (the) At The Hampshire Lounge Bar and al fresco terrace offers afternoon tea and light snacks. Always on trend, the Lounge Bar also regularly collaborates with some of the world's finest food and drink brands. Famous sights and attractions, such as Soho, Piccadilly Circus, China Town, Covent Garden, Mayfair, Regent St, Trafalgar Square's National Gallery and National Portrait Gallery, Fortnum and Mason and the Embankment, are all minutes away, as is Leicester Square Underground station (linking to London Waterloo).
Overall 8.9 Excellent
Based on 3,097 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
9.0
Pros: Great location
Good
6.0
Pros: Excellent location. Very quiet for the activity outside. Staff very courteous and professional.
Poor
1.0
Pros: Location - central proximity to Tube & restaurants
Excellent
10.0
Pros: The check-in staff were brilliant. Also nice little sweet stand next to reception desk offering free sweets. Provided a glass of Prosecco during check-in.
Okay
5.8
Excellent
10.0
Pros: The room was FANTASTIC for my family and I. It was overlooking the square and had these great windows. The staff was WONDERFUL! They were very professional and went out of their way to assist us. They treated us with chocolate covered strawberries, lovely
Excellent
10.0
Pros: The friendliness of the staff was outstanding!
Excellent
8.3
Pros: We really enjoyed our stay at this hotel. The staff was very friendly and the breakfast is just amazing.
Okay
5.0
Pros: Sliding door to closet broken. Bed lumpy and very uncomfortable. Bathroom lacking for a lack of a better word.
Excellent
10.0
Pros: From the minute we arrived the service was impeccable. The staff were very friendly and helpful. We had a free room upgrade too overlooking Leicester Square.
Excellent
10.0
Pros: The hotel was very clean, the staff were all very helpful and the feed was excellent. A great location
Excellent
10.0
Pros: Centrally located. Staff.
Details
Reviews
Overall 8.9 Excellent
Based on 3,097 reviews
Location
9.7
Service
9.4
Breakfast
8.8
Bar
8.5
Food
7.9
Room
7.1
WiFi
6.6
Wellness
2.8
Service
9.9
Location
9.8
Breakfast
8.9
Room
7.3
Location
9.8
Service
9.1
Breakfast
8.9
Room
7.0
Location
9.8
Service
9.5
Room
6.1
Comfort
5.4
Service
9.5
Breakfast
8.8
9.0 Excellent
Pros: Great location
Cons: None
6.0 Good
Pros: Excellent location. Very quiet for the activity outside. Staff very courteous and professional.
Cons: Rooms a little dated.
1.0 Poor
Pros: Location - central proximity to Tube & restaurants
Cons: I travel frequently and spend a great deal of time in hotels globally. Radisson Blu is not 5 star and shouldn’t be classified as such. I’d like to speak with an agent regarding this trip
10.0 Excellent
Pros: The check-in staff were brilliant. Also nice little sweet stand next to reception desk offering free sweets. Provided a glass of Prosecco during check-in.
Cons: Nothing
5.8 Okay
Pros:
Cons: The standard room was to small. The bathtub was to small. Just everything was to small. You had to go to the corner to get a Taxi cause it wouldn’t come to the from bad thing when you have many bags. Rooms were antiquated and we had to switch rooms and upgrade and pay out of pocket even though the first they put us in had mold coming out the ceiling not my type of hotel.
10.0 Excellent
Pros: The room was FANTASTIC for my family and I. It was overlooking the square and had these great windows. The staff was WONDERFUL! They were very professional and went out of their way to assist us. They treated us with chocolate covered strawberries, lovely
Cons: Nope it was PERFECT!
10.0 Excellent
Pros: The friendliness of the staff was outstanding!
Cons: Only 2 choices of beer in the bar.
8.3 Excellent
Pros: We really enjoyed our stay at this hotel. The staff was very friendly and the breakfast is just amazing.
Cons: The room are getting a little bit old. IMO they should get a refresh soon. However, the bed is very comfortable and the room is very quiet even though we had a view on the park in front of the hotel.
5.0 Okay
Pros: Sliding door to closet broken. Bed lumpy and very uncomfortable. Bathroom lacking for a lack of a better word.
Cons:
10.0 Excellent
Pros: From the minute we arrived the service was impeccable. The staff were very friendly and helpful. We had a free room upgrade too overlooking Leicester Square.
Cons: Nothing
10.0 Excellent
Pros: The hotel was very clean, the staff were all very helpful and the feed was excellent. A great location
Cons:
10.0 Excellent
Pros: Centrally located. Staff.
Cons: Heavy tourist area but centrally located which was nice for convenience.
The Radisson Blu Edwardian Hampshire Hotel, part of Edwardian Hotels London, is located in the heart of the city's iconic film and theatreland. The building itself is a striking combination of classic red-brick architecture and a sleek, contemporary interior. Especially eye-catching are the incredible views guests can see from their rooms, taking in the London Eye, Nelson's Column and a close-up view of Leicester Square Gardens which is fabulous during movie premiere nights. A 24 hour fitness room and 6 private meeting spaces hosting between 2 and 120 people complete the hotel's outstanding facilities. The 127 bedrooms include doubles, family rooms and suites, featuring luxurious 350 thread count Egyptian cotton bedding, down pillows, Italian marble bathrooms, elegant decor and cutting-edge technology, with Samsung TVs offering up to 300 channels in multiple languages and free high-speed WiFi up to 150mbps on an unlimited number of devices. For a real treat, book into one of the hotel's stunning square-facing rooms or suites to make it feel as if you are floating above the bustling Leicester Square. Leicester Square Kitchen is a place to enjoy superb food in effortlessly cool surroundings. Contemporary furnishings coupled with a relaxed atmosphere provide the backdrop to a fabulous fusion of Peruvian-Mexican sharing plates, with all food being prepared onsite. Meanwhile, (the) At The Hampshire Lounge Bar and al fresco terrace offers afternoon tea and light snacks. Always on trend, the Lounge Bar also regularly collaborates with some of the world's finest food and drink brands. Famous sights and attractions, such as Soho, Piccadilly Circus, China Town, Covent Garden, Mayfair, Regent St, Trafalgar Square's National Gallery and National Portrait Gallery, Fortnum and Mason and the Embankment, are all minutes away, as is Leicester Square Underground station (linking to London Waterloo).
A stay at St. James' Court, A Taj Hotel, London places you in the heart of London, within a 10-minute walk of Buckingham Palace and Victoria Palace Theatre. Featured amenities include wired Internet access (surcharge), a business center, and limo/town car service. Event facilities at this hotel consist of a conference center and a meeting room.
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Overall 8.8 Excellent
Based on 15,631 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
8.0
Pros: Fabulous location, good restaurants and bars, comfortable bedding and linens.
Excellent
10.0
Pros: Room was newly refurbished and very luxurious. Location was great, steps to Buckingham Palace and other city sights.
Excellent
9.1
Pros: Loved the staff, loved the room, and over all loved the location and how close it was to the Tube, Buckingham palace and Westminster Abbey.
Excellent
9.0
Pros: The people who work at the Front desk are terrific. They were very accommodating when I requested a late check out. Plus they gave me a coffee maker for the room which was great.
Mediocre
2.0
Pros: Location is great
Good
6.8
Pros: Bed super comfy , location is good . Staffs are very friendly !
Excellent
9.0
Pros: Great location and very kind staff.
Excellent
10.0
Pros: Location is perfect! Service is excellent, and it is my favorite hotel in London.
Excellent
10.0
Pros: Everything was great , except the air conditioning in the room.
Excellent
10.0
Pros: Location was ideal
Excellent
8.0
Pros: Great breakfast - better to be early though!
Excellent
10.0
Pros: Excellent friendly staff with great customer service and a very relaxed and comfortable place to stay in a very central location
Details
Reviews
Overall 8.8 Excellent
Based on 15,631 reviews
Location
9.7
Service
9.0
Breakfast
7.4
Room
6.9
Amenities
6.8
Pool
6.6
WiFi
5.1
Location
9.6
Service
9.3
Wellness
8.1
Breakfast
8.0
Room
7.1
WiFi
3.5
Location
9.3
Service
9.1
Wellness
8.4
Breakfast
7.8
Room
7.5
WiFi
3.7
Location
9.5
Service
9.3
Breakfast
7.4
Room
6.9
Value
5.8
Location
9.8
Service
9.4
Breakfast
7.3
Vibe
7.0
Room
6.4
8.0 Excellent
Pros: Fabulous location, good restaurants and bars, comfortable bedding and linens.
Cons: Very tiny, very cramped bathroom. Should have been a stand-alone shower but instead a small bathtub with shower head was placed but you had to climb over the toilet to get into the tub. Current renovations also an inconvenience.
10.0 Excellent
Pros: Room was newly refurbished and very luxurious. Location was great, steps to Buckingham Palace and other city sights.
Cons:
9.1 Excellent
Pros: Loved the staff, loved the room, and over all loved the location and how close it was to the Tube, Buckingham palace and Westminster Abbey.
Cons: Our room was next to the laundry room so when we slept in we heard them slamming the door continuously
9.0 Excellent
Pros: The people who work at the Front desk are terrific. They were very accommodating when I requested a late check out. Plus they gave me a coffee maker for the room which was great.
Cons: The hallways seemed a little dirty. Plus the room decor was tired.
2.0 Mediocre
Pros: Location is great
Cons: Call in advanced to inform the hotel that my flight rescheduled, hotel receptionist put me on hold and no response. Concierge giving wrong information, and that when I arrived at that location, the place does open on Sunday.
6.8 Good
Pros: Bed super comfy , location is good . Staffs are very friendly !
Cons: The room we have stayed (room 434) in a terrible condition . Need serious remodeling .Nothing like they posted on the internet . The draw of night stand is very dirty , lots of crumbs . Feels like three stars only .
9.0 Excellent
Pros: Great location and very kind staff.
Cons: A pool or at least hot tub would've been great.
10.0 Excellent
Pros: Location is perfect! Service is excellent, and it is my favorite hotel in London.
Cons:
10.0 Excellent
Pros: Everything was great , except the air conditioning in the room.
Cons:
10.0 Excellent
Pros: Location was ideal
Cons: Room was next to noisy school
8.0 Excellent
Pros: Great breakfast - better to be early though!
Cons:
10.0 Excellent
Pros: Excellent friendly staff with great customer service and a very relaxed and comfortable place to stay in a very central location
Cons: Nothing
A stay at St. James' Court, A Taj Hotel, London places you in the heart of London, within a 10-minute walk of Buckingham Palace and Victoria Palace Theatre. Featured amenities include wired Internet access (surcharge), a business center, and limo/town car service. Event facilities at this hotel consist of a conference center and a meeting room.
Embrace history and modernity at London Marriott Hotel County Hall, located in the bustling South Bank, steps away from Westminster Bridge. Situated in London’s former City Hall, overlooking the Houses of Parliament, our hotel embodies the city's storied history and quintessentially British spirit. Views of Big Ben and London Eye are vividly on display from many of our guest rooms, suites and public spaces, while 5-star amenities set the stage for an inspired stay. Discover luxurious bedding, pristine bathrooms and complimentary Wi-Fi as well as a state-of-the-art fitness centre and indoor pool. Dine at Gillray’s Steakhouse & Bar, where you'll find over 100 gins and locally-sourced steaks from O’Shea's Butchers or enjoy award-winning afternoon tea in The Library. Hold your next business meeting or special event at our hotel, which boasts 8,977 square feet of elegant space and 12 event venues with views of Westminster. A quintessentially British experience inside London’s most photographed destination.
Overall 8.8 Excellent
Based on 1,401 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
10.0
Pros: All was just perfect! This is a truly a 5 stars hotels. Great people, wonderful service you feel really welcome. Location is a plus on the one side, because is close to major tourist attraction but it can be as well a minus when u wish to escape from it.
Poor
1.0
Pros: Nothing much to like
Okay
5.0
Pros: Location
Good
6.8
Pros: Friendly staff, modern room, good location
Excellent
10.0
Pros: Staff are incredibly friendly and helpful. Views are perfect.
Good
7.9
Pros: Very nice clean room. However for what I paid I expected a little more
Excellent
10.0
Pros: Great location! Beautifully appointed room!
Excellent
8.0
Pros: Location and appearance.
Excellent
10.0
Pros: Location, service was great.
Good
6.8
Pros: The club lounge staff were excellent and very friendly. The location of the hotel was close to everything.
Excellent
9.0
Pros: Great location and a very nice hotel. They seem more like a 4 star than a 5 star hotel though.
Excellent
10.0
Pros: Excellent! Wish I could stay more often
Details
Reviews
Overall 8.8 Excellent
Based on 1,401 reviews
Location
9.7
Vibe
8.2
Service
8.1
Room
7.9
Comfort
7.5
Wellness
7.0
Pool
6.8
Breakfast
5.4
WiFi
5.1
Value
4.9
Location
9.8
Service
8.0
Room
7.1
Breakfast
5.0
Location
9.7
Service
8.1
Room
7.3
10.0 Excellent
Pros: All was just perfect! This is a truly a 5 stars hotels. Great people, wonderful service you feel really welcome. Location is a plus on the one side, because is close to major tourist attraction but it can be as well a minus when u wish to escape from it.
Cons:
1.0 Poor
Pros: Nothing much to like
Cons: Noisy room could not get to sleep.
5.0 Okay
Pros: Location
Cons: Service was not good at the restaurant, in-room dining. They never brought my sandwich after 45 min late in the evening. I called about it and was told there was a 'miscommunication' with the kitchen. If I still wanted, it would take another 20 min.
6.8 Good
Pros: Friendly staff, modern room, good location
Cons: Reception tried to upsell us to a better view! Breakfast was £20 per person! So easy to eat for much less on the town. Room was hot without a decent temp control option. Will stay elsewhere next time.
10.0 Excellent
Pros: Staff are incredibly friendly and helpful. Views are perfect.
Cons: I liked everything.
7.9 Good
Pros: Very nice clean room. However for what I paid I expected a little more
Cons: The room was clean but they didn’t tidy it every day and one would expect that they would
10.0 Excellent
Pros: Great location! Beautifully appointed room!
Cons: More dining options needed
8.0 Excellent
Pros: Location and appearance.
Cons: The primary lounge in the hotel was occupied by a private affair...fine. But the secondary lounge was not properly staffed and our service was extremely poor. When I pointed out the poor service they did comp our two gins.
10.0 Excellent
Pros: Location, service was great.
Cons: Not applicable
6.8 Good
Pros: The club lounge staff were excellent and very friendly. The location of the hotel was close to everything.
Cons: The taxi service was very limited due to road work. The hotel seemed to be understaffed. We requested a late check out and were given a 2:00pm checkout only to be called twice and had housekeeping come into the room while I was getting in the shower . They let us know that their next guests had already arrived and were waiting for the room. Our stay included airport transfers and we had given them all our flight departure information, but on our departure day they had not arranged transportation and we had to just pay for a taxi ourselves. The hotel felt like it needed more organization . The hotel is in a historic building and the walk from the lift to our room was very long. The lifts were also were creaky and half way during our stay one lift quit working.
9.0 Excellent
Pros: Great location and a very nice hotel. They seem more like a 4 star than a 5 star hotel though.
Cons:
10.0 Excellent
Pros: Excellent! Wish I could stay more often
Cons:
Embrace history and luxury at London Marriott Hotel County Hall, located in bustling South Bank, steps away from Westminster Bridge. Occupying London’s former City Hall, our hotel embodies the city's storied history and quintessentially British spirit. Take in views of the Houses of Parliament, Big Ben and the London Eye from our historic and iconic hotel. Our guest rooms and suites feature luxury bedding, pristine marble bathrooms and complimentary Wi-Fi; reboot in our state-of-the-art fitness centre and relax at our indoor pool. Dine at Gillray’s Steakhouse & Bar, where you'll find over 100 gins and locally-sourced steaks from O’Shea's Butchers and enjoy award-winning High Tea in The Library. Dynamic business meetings and special events come to life at our hotel, which boasts 7,071 square feet of elegant space with views of Westminster. Find a quintessentially British experience inside London’s most photographed destination.
A stunning five-star luxury hotel overlooking the River Thames near Embankment recommended by Forbes Travel Guide and Cond Nast Johansens This majestic five-star hotel presides over the River Thames with outstanding views. From glittering chandeliers to contemporary design, this central hotel opposite the London Eye reflects a proud heritage. Enjoy the original tiled floors and discover a hotel with a secret past. Stay in the building that was once home and office to the first Chief of Secret Intelligence Service (MI6), Sir Mansfield Cumming, and now commemorated with an English Heritage Blue Plaque.
Overall 8.7 Excellent
Based on 4,239 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Good
7.0
Excellent
9.0
Pros: It was a amazing experience! I have been twice to the Royal Horseguards and I would recommend it for anyone going to London as its location is ideal. I will definitely come back there.
Excellent
10.0
Pros: Warm welcome. Great views over London from the rooms. Extra facilities.
Good
7.9
Pros: Fabulous reception area very festive! View from room was amazing.
Excellent
8.0
Pros: location
Excellent
9.0
Pros: Location
Poor
1.0
Pros: Nothing good to say. Extremely disappointing
Excellent
9.0
Pros: The location was in walking distance of many local sites, like Buckingham Palace, Trafalgar Square, Horseguards, London Eye, and Parliament. The staff were helpful and friendly, hotel was well kept. Had excellent food from their restaurant, 1212.
Excellent
8.0
Pros: Bathrooms very clean and staff are wonderful
Excellent
9.0
Pros: service and cleanliness
Excellent
9.0
Pros: Location was Amazing. Very close to the Thames, Trafalgar Square, Embankment Bridge, and Underground. Walking distance to Covent Garden, Leicester Square, Piccadilly Circus and Westminster. Loved the heated bathroom floor and towel rack.
Excellent
8.0
Pros: Stayed in a king suite . View from the room was fantastic and the absolutely stunning at night. The room was spacious and comfortable with very nicely appointed furniture and bed. The bathroom with the heated floor was very nice surprise. Doorman was wonderfully welcoming, the bellboys were quick and helpful and the concierge was professional and always pleasant and patient.
Details
Reviews
Overall 8.7 Excellent
Based on 4,239 reviews
Location
9.8
Service
8.3
Amenities
7.6
Breakfast
7.4
Vibe
7.4
Room
6.8
WiFi
3.2
Location
9.9
Service
7.8
Breakfast
7.5
Room
5.7
Location
9.8
Service
8.2
Amenities
7.8
Breakfast
7.2
Room
6.8
Location
9.9
Service
7.8
Breakfast
7.2
Amenities
6.8
Vibe
5.8
Room
5.3
Location
9.9
Service
8.5
Vibe
6.6
Room
6.4
Comfort
6.1
7.0 Good
Pros:
Cons: Smallest room I have ever stayed in. Considering all my friends and family WHO I HAD BOOKED & PAID FOR had WAY BIGGER rooms, I thought it was pretty shabby. The hotel is tired (late 90's/early 00's decor) and I think the low price reflects it. Needs to be taken over by a new group as it could be one of London's best in terms of location. When you see a pull-up display banner in the bar/tea area, you know they're heading towards cheap-hotel-ville.
9.0 Excellent
Pros: It was a amazing experience! I have been twice to the Royal Horseguards and I would recommend it for anyone going to London as its location is ideal. I will definitely come back there.
Cons:
10.0 Excellent
Pros: Warm welcome. Great views over London from the rooms. Extra facilities.
Cons: Only staying one night!!
7.9 Good
Pros: Fabulous reception area very festive! View from room was amazing.
Cons: Unable to book into room at designated time as they had allowed a late book out for previous customer. The offer of a complimentary drink while waiting would have been appreciated. Lovely room, shower could do with regrouting for a more appealing look.
8.0 Excellent
Pros: location
Cons: online there was to be a piano bar............no piano bar
9.0 Excellent
Pros: Location
Cons: Issues at check in related to the room size
1.0 Poor
Pros: Nothing good to say. Extremely disappointing
Cons: I was downgraded from a deluxe room to a standard room (essentially.a closet)and my compensation was a 14 £ cocktail. The following day the y transferred me to a deluxe room and despite two request to make sure there were no feathers in the room...
9.0 Excellent
Pros: The location was in walking distance of many local sites, like Buckingham Palace, Trafalgar Square, Horseguards, London Eye, and Parliament. The staff were helpful and friendly, hotel was well kept. Had excellent food from their restaurant, 1212.
Cons:
8.0 Excellent
Pros: Bathrooms very clean and staff are wonderful
Cons: Very old doors, carpet need to be changed, overall it worth 4 stars not 5
9.0 Excellent
Pros: service and cleanliness
Cons: WIFI in romm sucks
9.0 Excellent
Pros: Location was Amazing. Very close to the Thames, Trafalgar Square, Embankment Bridge, and Underground. Walking distance to Covent Garden, Leicester Square, Piccadilly Circus and Westminster. Loved the heated bathroom floor and towel rack.
Cons: The View in the room was not the best. Crane and workmen right outside our room. Marble on the floor needed repairs
8.0 Excellent
Pros: Stayed in a king suite . View from the room was fantastic and the absolutely stunning at night. The room was spacious and comfortable with very nicely appointed furniture and bed. The bathroom with the heated floor was very nice surprise. Doorman was wonderfully welcoming, the bellboys were quick and helpful and the concierge was professional and always pleasant and patient.
Cons: I asked for an early check in which wasn't possible and I understood this. However, when I returned at the regular check in time, the receptionist without checking with anyone, insisted the room still wasn't ready. Had to ask for the manager, who after checking with housekeeping, found the room was ready. Receptionist was not happy at being contradicted and was less than pleasant for the rest of the check-in process. Not offered breakfast discount on check-in so would have paid substantially more if I hadn't found out about the discount by accident. Stayed two nights. Mini-fridge was not restocked the second day. Took 45 minutes to get a bucket of ice and then felt guilty for asking for it when we found out the poor guy doing room service was the only one on duty. Seems like the hotel needs to amp up the staff numbers to provide the five star service you're paying for.
A stunning five-star luxury hotel overlooking the River Thames near Embankment recommended by Forbes Travel Guide and Cond Nast Johansens This majestic five-star hotel presides over the River Thames with outstanding views. From glittering chandeliers to contemporary design, this central hotel opposite the London Eye reflects a proud heritage. Enjoy the original tiled floors and discover a hotel with a secret past. Stay in the building that was once home and office to the first Chief of Secret Intelligence Service (MI6), Sir Mansfield Cumming, and now commemorated with an English Heritage Blue Plaque.
The May Fair, A Radisson Collection Hotel has been a luxury icon in London's most sought after address, since its doors first opened in 1927. The May Fair boasts some of the largest bedrooms in London including an iconic collection of suites. A 3D cinema, tranquil May Fair Spa, 24hr gym and adjoining Palm Beach Casino make it one of the city's most sought-after places to stay or visit. Just down the road from Buckingham Palace, Bond Street's exclusive jewellery stores, cafes and boutiques as well as Berkeley Street's world famous restaurants, it is the perfect base from which to explore the fashion, art and culture that make Mayfair THE place to be for locals, celebrities and discerning business travellers alike. Green Park station is around the corner, with easy access to Canary Wharf. The May Fair Hotel's bedrooms features elegant, contemporary decor, Italian marble bathrooms and luxury Vispring beds with down pillows and 350 thread count Egyptian cotton bedding. All are equipped with free WiFi up to 150mbps on unlimited devices and Samsung TVs offering up to 300 channels in multiple languages. In selected suites, iPads let guests browse the hotel's services and menus before ordering with the touch of a screen. The May Fair, A Radisson Collection Hotel is a foodie heaven. As the flagship kitchen, May Fair Kitchen offers mouth-watering menu of Mediterranean style sharing plates, our signature contemporary Peruvian and Mexican dishes from Monmouth Kitchen and Leicester Square Kitchen and afternoon tea while enjoying the cool atmosphere provided by drop lighting, contemporary furnishings and a DJ 3 nights a week. May Fair Bar is perfect for a daytime meeting or coffee and when the sun goes down, it transforms into one of London's best night spots, serving exquisite cocktails and light bites. May Fair Terrace provides a sleek, open-air enclave for drinks and cigars.
Overall 8.7 Excellent
Based on 3,988 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
9.0
Pros: The location
Okay
5.4
Excellent
9.6
Pros: Very nice location, excellent staff and fabulous breakfast
Poor
1.0
Pros: Nothing
Good
7.1
Pros: Great location!
Excellent
10.0
Pros: Everything
Mediocre
3.4
Pros: The location
Good
7.7
Pros: Location is great, good access to big chunks of London by foot
Rooms are spacious for a big city
Staff very helpful
Excellent
8.5
Pros: Location, deluxe room quite good in size
Excellent
10.0
Pros: Great location, great staff, great services.. the place is spotloss clean and neat.
Excellent
10.0
Pros: Well we celebrated our 25th wedding anniversary at the Mayfair and the staff could do more for us. We come back to our room to find a complimentary bottle of bubbly and chocolates, such a great supprize for both myself and the wife. Would we stay again definitely 100%.
Excellent
8.2
Pros: The location was fantastic.
Details
Reviews
Overall 8.7 Excellent
Based on 3,988 reviews
Location
9.9
WiFi
9.6
Service
8.4
Breakfast
8.1
Food
8.1
Room
6.4
Location
9.9
Service
8.7
Breakfast
8.4
Vibe
6.3
Room
6.0
Location
9.9
Service
8.4
Breakfast
8.1
Room
5.6
Location
9.9
Service
8.4
Comfort
6.4
Room
5.6
Location
9.9
Service
8.1
Vibe
6.0
Room
5.6
Amenities
5.5
9.0 Excellent
Pros: The location
Cons: Nothing
5.4 Okay
Pros:
Cons: The rooms are small, old and run down. Worst value for the money.
9.6 Excellent
Pros: Very nice location, excellent staff and fabulous breakfast
Cons: Room quite hot, Windows not to be opened and airco being a bit noisy
1.0 Poor
Pros: Nothing
Cons: I have a serious complaint about the stay last night on top of a previous stay last week, basically the Hotel management allow occupiers of the 8th floor suites to play loud music until any time they wish, to the detriment of the guests below. Unacceptable. During the nights of the 29th and 30th while I was in room 442 the fire alarm went off 3 or 4 times. That was coupled with noise which I thought was coming from outside but was probably from a suite on the 8th floor. Last night I stayed in room 752 and was unable to sleep after 2am due to very loud noise (and I mean VERY loud plus vibrations and strong bass, Arabic music) coming from upstairs on the 8th floor. When I complained to the Duty manager he apparently went upstairs, asked them to turn down the music and they did not, instead the music continued until 5:30am at which point I checked out and left the Hotel to go very early to the airport to sleep. The Duty Manager did offer me a room at around 3am where I could go and sleep but I refused since it should not be me to continue being inconvenienced and I had no idea the music would continue until 5:30am! NEVER Again!!!
7.1 Good
Pros: Great location!
Cons: Rooms are very basic for the money we paid!!!
10.0 Excellent
Pros: Everything
Cons:
3.4 Mediocre
Pros: The location
Cons: The room's need total renovation as they are old and worn out. Good cleaning would also be a good start.
7.7 Good
Pros: Location is great, good access to big chunks of London by foot
Rooms are spacious for a big city
Staff very helpful
Cons: Gym a bit small
Too long a wait for elevators
Breakfast crowded late in the morning, not so special
8.5 Excellent
Pros: Location, deluxe room quite good in size
Cons: Housekeeping not on par with 5 star hotels. Sometimes they forget to clean the room. I have to call to ask them to clean otherwise they would wait hours and hours before they clean.
10.0 Excellent
Pros: Great location, great staff, great services.. the place is spotloss clean and neat.
Cons:
10.0 Excellent
Pros: Well we celebrated our 25th wedding anniversary at the Mayfair and the staff could do more for us. We come back to our room to find a complimentary bottle of bubbly and chocolates, such a great supprize for both myself and the wife. Would we stay again definitely 100%.
Cons:
8.2 Excellent
Pros: The location was fantastic.
Cons: The out of town crowd the hotel attracts is undesirable... I often made to feel like second class due to the fact I am a woman... I hear this crowd often descends on London in the summer though so I can't slight the hotel for accommodating to them
The May Fair, A Radisson Collection Hotel has been a luxury icon in London's most sought after address, since its doors first opened in 1927. The May Fair boasts some of the largest bedrooms in London including an iconic collection of suites. A 3D cinema, tranquil May Fair Spa, 24hr gym and adjoining Palm Beach Casino make it one of the city's most sought-after places to stay or visit. Just down the road from Buckingham Palace, Bond Street's exclusive jewellery stores, cafes and boutiques as well as Berkeley Street's world famous restaurants, it is the perfect base from which to explore the fashion, art and culture that make Mayfair THE place to be for locals, celebrities and discerning business travellers alike. Green Park station is around the corner, with easy access to Canary Wharf. The May Fair Hotel's bedrooms features elegant, contemporary decor, Italian marble bathrooms and luxury Vispring beds with down pillows and 350 thread count Egyptian cotton bedding. All are equipped with free WiFi up to 150mbps on unlimited devices and Samsung TVs offering up to 300 channels in multiple languages. In selected suites, iPads let guests browse the hotel's services and menus before ordering with the touch of a screen. The May Fair, A Radisson Collection Hotel is a foodie heaven. As the flagship kitchen, May Fair Kitchen offers mouth-watering menu of Mediterranean style sharing plates, our signature contemporary Peruvian and Mexican dishes from Monmouth Kitchen and Leicester Square Kitchen and afternoon tea while enjoying the cool atmosphere provided by drop lighting, contemporary furnishings and a DJ 3 nights a week. May Fair Bar is perfect for a daytime meeting or coffee and when the sun goes down, it transforms into one of London's best night spots, serving exquisite cocktails and light bites. May Fair Terrace provides a sleek, open-air enclave for drinks and cigars.
Park Plaza Westminster Bridge London sits boldly at the Waterloo end of Westminster Bridge. From its iconic position opposite Big Ben and the Houses of Parliament, the hotel places London’s finest landmarks at your fingertips, and is easily accessible for key business districts. The London Eye, Big Ben, and the city’s finest theatres, restaurants and bars are just a few steps away. A choice of tastefully conceived and breathtakingly executed guestrooms and suites includes large Studio Rooms with a bedroom, bathroom, and plenty of living space, perfect for longer stays. On the hotel’s highest floors, enhanced amenities and extra space are on offer in the chic Penthouses and Suites, some of which have split-level duplex accommodation, balconies and panoramic city views. For those looking for extra amenities, our Executive Rooms and Suites offer access to our 2nd floor Executive Lounge, serving a range of snacks and drinks throughout the day, and breath-taking views of the Houses of Parliament. Brasserie Joël presents delicious French cuisine with seasonal specialities, while Ichi Sushi & Sashimi offers a true taste of Tokyo. The Executive Lounge is the place for afternoon tea and light bites, Primo Bar comes alive every evening with live music and sophisticated cocktails, and illy caffé serves authentic Italian coffees. Unique among central London hotels, Park Plaza Westminster Bridge London boasts a fitness centre with 15-metre pool and Europe’s first Mandara Spa, an exquisite oasis of Balinese calm. Nine treatment rooms, a manicure and pedicure area and relaxation lounge combine to offer indulgent pampering with the finest spa products.
Overall 8.6 Excellent
Based on 21,666 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
8.8
Pros: Fabulous location and lots of amenities around the hotel. Underground station is a stone’s throw away.
Excellent
10.0
Pros: Hotel was amazing such a clean stunning hotel. I got upgraded to a suite and had a birthday card and cake in the room for me
Excellent
10.0
Pros: Location is central to everything
Good
7.0
Pros: the size of the room, I like spacious rooms am not a fan of small rooms the staff at reception, the breakfast was fine and the staff kind and helpful, the location is nice specially for tourists ...
Good
7.0
Pros: The location was amazing. The hotel was very clean and the hotel staff was friendly and helpful.
Excellent
9.0
Pros: Location, free breakfast
Excellent
9.6
Pros: Fabulous hotel in great location. Rooms are spacious and comfortable and staff very professional
Okay
4.0
Okay
5.8
Pros: Room was clean
Good
7.7
Pros: Breakfast not good
Excellent
10.0
Pros: The location is the best!!
Excellent
8.0
Pros: convenient position
Details
Reviews
Overall 8.6 Excellent
Based on 21,666 reviews
Location
9.7
Comfort
7.7
Room
7.4
Service
7.4
WiFi
7.4
Pool
6.8
Breakfast
5.8
Value
5.0
Location
9.6
Service
7.4
Room
7.1
Pool
6.7
WiFi
5.7
Breakfast
5.6
Value
4.9
Location
9.6
Comfort
8.2
Room
7.3
Service
6.7
Pool
6.2
WiFi
5.9
Breakfast
5.0
Value
4.6
Location
9.7
Room
6.5
Pool
6.4
Service
6.4
Breakfast
5.8
Value
5.5
Location
9.9
Room
8.2
Comfort
7.9
Pool
7.0
Service
6.6
Breakfast
5.3
Value
4.9
8.8 Excellent
Pros: Fabulous location and lots of amenities around the hotel. Underground station is a stone’s throw away.
Cons: I liked absolutely everything.
10.0 Excellent
Pros: Hotel was amazing such a clean stunning hotel. I got upgraded to a suite and had a birthday card and cake in the room for me
Cons: Thought they may be small biscuits in packet in room with the coffee/tea supplied
10.0 Excellent
Pros: Location is central to everything
Cons:
7.0 Good
Pros: the size of the room, I like spacious rooms am not a fan of small rooms the staff at reception, the breakfast was fine and the staff kind and helpful, the location is nice specially for tourists ...
Cons: the sofa bed is a not comfortable at all, needs a thicker mattress for sure. The room cleaning is not very well, it's a "a la va vite cleaning" , and a friend of mine who was still sleeping around eight AM was woke up by room service knocking at his door early in the morning, Thank God I always keep the DND sign at night in my room ...
7.0 Good
Pros: The location was amazing. The hotel was very clean and the hotel staff was friendly and helpful.
Cons: Pool use was very limited. You have to pre-book your swims and are only allowed 30 minutes each day to swim. The staff at the spa front desk were rude and were not nice. No linens were provided for the sofa bed and we were told we could not have any.
9.0 Excellent
Pros: Location, free breakfast
Cons: No top sheet on bed Broken wake up calling system
9.6 Excellent
Pros: Fabulous hotel in great location. Rooms are spacious and comfortable and staff very professional
Cons: This hotel is wonderful - a bit pricey but worth the extra
4.0 Okay
Pros:
Cons: Provide adjoining rooms as advertised. Better guest relations assistance. The GM is totally absent and uninvolved in hotel operations. Called twice for extra towels that never came.
5.8 Okay
Pros: Room was clean
Cons: Couldn't get sign in the room . Had wait in que for breakfast. When we sat down waited 30 min for tea and coffee. It was cold . Bed very uncomfortable.
7.7 Good
Pros: Breakfast not good
Cons: Breakfast, odor of the room.
10.0 Excellent
Pros: The location is the best!!
Cons:
8.0 Excellent
Pros: convenient position
Cons: No
Park Plaza Westminster Bridge London sits boldly at the Waterloo end of Westminster Bridge. From its iconic position opposite Big Ben and the Houses of Parliament, the hotel places London’s finest landmarks at your fingertips, and is easily accessible for key business districts. The London Eye, Big Ben, and the city’s finest theatres, restaurants and bars are just a few steps away. A choice of tastefully conceived and breathtakingly executed guestrooms and suites includes large Studio Rooms with a bedroom, bathroom, and plenty of living space, perfect for longer stays. On the hotel’s highest floors, enhanced amenities and extra space are on offer in the chic Penthouses and Suites, some of which have split-level duplex accommodation, balconies and panoramic city views. For those looking for extra amenities, our Executive Rooms and Suites offer access to our 2nd floor Executive Lounge, serving a range of snacks and drinks throughout the day, and breath-taking views of the Houses of Parliament. Brasserie Joël presents delicious French cuisine with seasonal specialities, while Ichi Sushi & Sashimi offers a true taste of Tokyo. The Executive Lounge is the place for afternoon tea and light bites, Primo Bar comes alive every evening with live music and sophisticated cocktails, and illy caffé serves authentic Italian coffees. Unique among central London hotels, Park Plaza Westminster Bridge London boasts a fitness centre with 15-metre pool and Europe’s first Mandara Spa, an exquisite oasis of Balinese calm. Nine treatment rooms, a manicure and pedicure area and relaxation lounge combine to offer indulgent pampering with the finest spa products.
Park Plaza London Waterloo offers relaxation and comfort in the heart of South Bank. With modern facilities and a warm atmosphere, the hotel welcomes both business and travellers. From the striking Royal Festival Hall and National Theatre to Tate Modern and Borough Market, guests have inspiring culture at their fingertips, and are only minutes from the West End by tube. Nearby London Waterloo Station also offers easy connections to the City and the South of England. The hotel’s 494 stylish design-led guest rooms include Suites and spacious Studio Rooms and Superior Rooms. All guest rooms include ultra-comfortable Park Plaza beds, 48-inch smart LED TVs, Elemis bathroom amenities and complimentary Wi-Fi. Superior Rooms and Studio Rooms have walk-in showers, while the Suites also feature a bath, and some rooms benefit from a private terrace with spectacular views of London. With an indoor heated pool and latest Technogym equipment the fitness centre is open 24 hours a day. Florentine offers an all-day dining menu, and a wide selection of craft beers and signature cocktails is on offer at the bar. For the finest quality coffee, guests can head to the Illy Caffé.
Overall 8.6 Excellent
Based on 12,430 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
8.8
Pros: Location, clean and newly decorated rooms, easy check in and check out, nice staff, good breakfast
Excellent
9.1
Pros: Rooms were clean and refreshing...bathroom shower was amazing.
Excellent
9.0
Pros: Everything was fine on the whole with the exceptions below.
Okay
4.5
Pros: The location.
Excellent
8.0
Pros: Modern room with all the gadgets. Nice staff and feels very new and clean.
Excellent
10.0
Pros: the room the whole set up how everything was so close to get to,
Good
7.5
Pros: Breakfast was really good.
Excellent
9.2
Pros: Great location- and easy to access tube
Excellent
10.0
Pros: The room and the food we ate were good it was close to the tube which made it easy for us to get about London
Details
Reviews
Overall 8.6 Excellent
Based on 12,430 reviews
Location
9.4
Vibe
9.3
WiFi
9.2
Service
7.7
Room
7.2
Pool
7.0
Breakfast
6.9
Beach
2.9
Vibe
9.8
Location
9.4
WiFi
8.5
Service
8.0
Breakfast
7.3
Room
7.2
Pool
6.1
Location
9.6
Vibe
9.1
Service
8.0
Pool
7.4
Room
6.7
Breakfast
6.5
Location
9.3
Pool
7.4
Service
7.3
Breakfast
6.6
Room
6.4
Value
6.0
Location
9.5
Vibe
9.1
Room
7.0
Service
7.0
Breakfast
6.9
8.8 Excellent
Pros: Location, clean and newly decorated rooms, easy check in and check out, nice staff, good breakfast
Cons: Water pressure was very low to take a nice shower( staff was responsive about it), being in a lower floor room so a bit darker than upper floors, next building was covering the window area.
9.1 Excellent
Pros: Rooms were clean and refreshing...bathroom shower was amazing.
Cons: There was no business center to print your own boarding passes or tickets to attractions.
9.0 Excellent
Pros: Everything was fine on the whole with the exceptions below.
Cons: Staff don't seem to be cleaning the hotel as well as they should (dirty towels in the bathroom from previous guests and dirty duvets make you wonder if they changing sheets etc. Also they don't clean glasses and leave them dirty for you to use). I'm hoping this doesn't lead to the hotel deteriorating. Also breakfast needs more thought for religion and culture, please be more careful by placing vegetarian items further from meats so the same utensils aren't used by guests for both meat and vegetarian etc.
4.5 Okay
Pros: The location.
Cons: I stayed at this hotel with my mom for 5 days while on holiday. I don't recommend it. It's overpriced for the amenities provided. The pool is mediocre: it's very small and only good if you have restless children (there's only 5 lounge chairs). The gym was ok. Twice the cleaners did not come to our room as required, and we even ran out of toilet paper because, when the cleaner did come, she did not leave any toilet paper! There's free wifi which was good and the many tv channels. The location is basically the main attraction. My 2 cents is that find a hotel without the gym and pool, and go for the location to save money. And find a hotel with reliable cleaners that speak at least basic English. None of my cleaners spoke any English and did not understand words like toilet paper...
8.0 Excellent
Pros: Modern room with all the gadgets. Nice staff and feels very new and clean.
Cons: Ironing board and iron awful! Quite small room and no full length mirror apart from next to bed where you can't see. No dressing table to sit down to put on make up or dry hair etc
10.0 Excellent
Pros: the room the whole set up how everything was so close to get to,
Cons: nothing it was all perfect, not dorchester but perfect
7.5 Good
Pros: Breakfast was really good.
Cons: The staff is not welcoming.
9.2 Excellent
Pros: Great location- and easy to access tube
Cons:
10.0 Excellent
Pros: The room and the food we ate were good it was close to the tube which made it easy for us to get about London
Cons: Nothing
Park Plaza London Waterloo offers relaxation and comfort in the heart of South Bank. With modern facilities and a warm atmosphere, the hotel welcomes both business and travellers. From the striking Royal Festival Hall and National Theatre to Tate Modern and Borough Market, guests have inspiring culture at their fingertips, and are only minutes from the West End by tube. Nearby London Waterloo Station also offers easy connections to the City and the South of England. The hotel’s 494 stylish design-led guest rooms include Suites and spacious Studio Rooms and Superior Rooms. All guest rooms include ultra-comfortable Park Plaza beds, 48-inch smart LED TVs, Elemis bathroom amenities and complimentary Wi-Fi. Superior Rooms and Studio Rooms have walk-in showers, while the Suites also feature a bath, and some rooms benefit from a private terrace with spectacular views of London. With an indoor heated pool and latest Technogym equipment the fitness centre is open 24 hours a day. Florentine offers an all-day dining menu, and a wide selection of craft beers and signature cocktails is on offer at the bar. For the finest quality coffee, guests can head to the Illy Caffé.
Our 4-Star Novotel Waterloo hotel is within walking distance of the Thames, Big Ben and Buckingham Palace - making it the ideal stay for families. Make the most of this central London location by requesting a room with views of London's breathtaking skyline. After a busy day you'll want to unwind in our modern hotel gym, complete with a sauna and wellness facilities.
Overall 8.6 Excellent
Based on 8,041 reviews
All reviews
- All reviews
- Families
- Business
- Couples
- Solo
Excellent
10.0
Pros: Upon check in we were greeted and checked-in by hotel employee, so welcoming. All staff were friendly. The rooms were snug but the beds were foam topped and comfortable. The breakfast was hot, plentiful with a good variety.
Good
7.0
Pros: Front desk staff excellent. Good location. Comfortable bed.
Good
7.0
Pros: the room was nice .
Excellent
8.0
Pros: Location of the hotel. Extra bed.
Excellent
9.2
Pros: Fantastic cheerful and helpful staff, couldn't do enough for you, balloons and cake in the room for my daughters birthday along with a lovely card, great car park with very large spaces! (We pre booked the parking separately online as it worked out much cheaper than through the hotel direct) great location, the only downside were the beds and pillows, personal preference, I know but we found them to be hard and very uncomfortable, this was the only downside! Otherwise great hotel and would return
Excellent
10.0
Pros: Extremely helpful and friendly Staff. Fredrico from maintenance and Ursula on reception should be commended for their superior service.
Excellent
10.0
Pros: Location and room
Excellent
10.0
Pros: Very clean and the room seemed new
Excellent
8.0
Pros: Modern rooms & relatively close to all the sights - 10 minute walk minimum.
Good
7.0
Pros: The breakfast buffet
Okay
5.0
Pros: It was no more than I expected!!!
Excellent
10.0
Details
Reviews
Overall 8.6 Excellent
Based on 8,041 reviews
WiFi
9.6
Vibe
9.2
Service
9.2
Location
9.2
Breakfast
8.0
Room
7.9
Comfort
7.0
Vibe
9.5
Location
9.4
WiFi
9.3
Service
9.1
Breakfast
8.3
Room
8.0
Location
9.7
Vibe
9.1
WiFi
9.1
Service
8.8
Room
7.5
Breakfast
6.6
Service
9.3
Location
8.9
Room
8.1
Breakfast
7.6
Service
9.4
Location
9.4
Breakfast
8.1
Cleanliness
7.8
Room
7.5
10.0 Excellent
Pros: Upon check in we were greeted and checked-in by hotel employee, so welcoming. All staff were friendly. The rooms were snug but the beds were foam topped and comfortable. The breakfast was hot, plentiful with a good variety.
Cons: It was a tad bit off the beaten path. Since it is next to the Police Station and near St. Thomas Hospital we heard a lot of sirens. Also it is a 10 minute walk from any store and there are no vending machine or snack shop on site.
7.0 Good
Pros: Front desk staff excellent. Good location. Comfortable bed.
Cons: Daytime housekeeping doesn't vacuum carpet. Glasses were not replaced first night as well as restocking toilet paper. Night housekeeper took care of these. Cabinets poorly designed and difficult to open. Needed extra towels due to gap in shower door.
7.0 Good
Pros: the room was nice .
Cons: the breakfast was not good : bad orange juice . too expensive for continental breakfast . Yogourt in a bowl . No granola. Only cheap cereal .
8.0 Excellent
Pros: Location of the hotel. Extra bed.
Cons: Weather in winter of London.
9.2 Excellent
Pros: Fantastic cheerful and helpful staff, couldn't do enough for you, balloons and cake in the room for my daughters birthday along with a lovely card, great car park with very large spaces! (We pre booked the parking separately online as it worked out much cheaper than through the hotel direct) great location, the only downside were the beds and pillows, personal preference, I know but we found them to be hard and very uncomfortable, this was the only downside! Otherwise great hotel and would return
Cons: Uncomfortable bed and pillows
10.0 Excellent
Pros: Extremely helpful and friendly Staff. Fredrico from maintenance and Ursula on reception should be commended for their superior service.
Cons:
10.0 Excellent
Pros: Location and room
Cons: N/a
10.0 Excellent
Pros: Very clean and the room seemed new
Cons: No.
8.0 Excellent
Pros: Modern rooms & relatively close to all the sights - 10 minute walk minimum.
Cons: There are no retail or restaurant establishments around the hotel. If you're in need of something quick, its a cab ride or walk away.
7.0 Good
Pros: The breakfast buffet
Cons: The hallway carpeting is extremely worn and dirty and needs to be replaced
5.0 Okay
Pros: It was no more than I expected!!!
Cons: We booked twin beds and was given a double! We were moved to a disabled room and were told the bed would be split whilst we were out! We went out of the hotel for over three hours and when we returned the bed still had not been split so we had to request they do it again!!!
10.0 Excellent
Pros:
Cons: None
Our 4-Star Novotel Waterloo hotel is within walking distance of the Thames, Big Ben and Buckingham Palace - making it the ideal stay for families. Make the most of this central London location by requesting a room with views of London's breathtaking skyline. After a busy day you'll want to unwind in our modern hotel gym, complete with a sauna and wellness facilities.
Overall 8.6 Excellent
Based on 6,817 reviews
All reviews
- All reviews
- Couples
- Solo
- Families
- Business
Excellent
8.0
Pros: Hotel was in a great location with a friendly staff
Excellent
10.0
Pros: Helpful staff. Wine and cheese event of exceptional quality with friendly atmosphere.
Excellent
10.0
Pros: Central location on a quiet street. Friendly, knowledgeable staff. Efficiency at a busy Reception. All staff was ready and willing to help. I needed to leave my suitcase for the day after checkout and again the staff couldn’t have been kinder or mo
Good
7.0
Pros: Location
Excellent
10.0
Pros: Room location friendly staff Cleanliness good value
Excellent
9.6
Pros: What's not to like. Perfect central London location, excellent facilities, wonderful happy helpful staff, and wine and cheese included in the price!
Okay
4.0
Excellent
8.8
Pros: The staff was very friendly :) they know different languages so they made us feel at home
Excellent
9.6
Pros: Great location!
Good
7.0
Pros: the room was very clean, very central location and walking distance from the centre.
Excellent
9.0
Pros: Nice and clean and very modern
Excellent
10.0
Pros: Very helpful staff could not be more helpful and made you feel at home with everything you needed loved the breakfast good choice of food on the buffet bar more than I could eat
Details
Reviews
Overall 8.6 Excellent
Based on 6,817 reviews
Location
9.8
Bar
9.7
Service
9.5
Food
9.3
Vibe
9.2
Cleanliness
9.1
Value
9.0
Breakfast
7.3
WiFi
6.2
Room
4.9
Comfort
2.5
Bar
9.6
Service
9.6
Location
9.6
Value
9.4
Vibe
9.2
Cleanliness
9.1
Food
9.1
Breakfast
7.5
Room
4.8
WiFi
4.8
Comfort
1.9
Bar
9.8
Location
9.8
Service
9.3
Food
9.2
Cleanliness
9.0
Value
8.4
Breakfast
6.7
Room
5.4
WiFi
4.5
Comfort
3.7
Location
10.0
Bar
9.5
Cleanliness
9.3
Service
9.3
Vibe
9.1
Value
8.9
Food
8.7
Breakfast
7.2
WiFi
3.6
Room
3.5
Comfort
1.7
Location
9.9
Bar
9.8
Service
9.5
Food
9.4
Value
8.5
Breakfast
6.6
Room
3.4
Comfort
2.7
8.0 Excellent
Pros: Hotel was in a great location with a friendly staff
Cons: Room was very small for 2 people. It was hard to get around the luggage when the bags were open
10.0 Excellent
Pros: Helpful staff. Wine and cheese event of exceptional quality with friendly atmosphere.
Cons: The rooms are tiny. It was perfect for our overnight stay but for a longer stay I would prefer more room and much more storage capacity--no closet or drawer is provided.
10.0 Excellent
Pros: Central location on a quiet street. Friendly, knowledgeable staff. Efficiency at a busy Reception. All staff was ready and willing to help. I needed to leave my suitcase for the day after checkout and again the staff couldn’t have been kinder or mo
Cons:
7.0 Good
Pros: Location
Cons: Rooms were even tinier than expected (and I did expect small rooms)
10.0 Excellent
Pros: Room location friendly staff Cleanliness good value
Cons: Only thing was TV wasn't working properly other than that fantastic stay
9.6 Excellent
Pros: What's not to like. Perfect central London location, excellent facilities, wonderful happy helpful staff, and wine and cheese included in the price!
Cons: The rooms are fairly small but for the price and location (and with the really smart decor) they were great!
4.0 Okay
Pros:
Cons: Noisy sound coming out of the AC
8.8 Excellent
Pros: The staff was very friendly :) they know different languages so they made us feel at home
Cons: The room is very small
9.6 Excellent
Pros: Great location!
Cons: Couldn’t walk around bed!
7.0 Good
Pros: the room was very clean, very central location and walking distance from the centre.
Cons: just too small vs money paid.
9.0 Excellent
Pros: Nice and clean and very modern
Cons: Small room. Room was as wide as the bed was long
10.0 Excellent
Pros: Very helpful staff could not be more helpful and made you feel at home with everything you needed loved the breakfast good choice of food on the buffet bar more than I could eat
Cons: No
A stay at Marlin Waterloo places you in the heart of London, within a 10-minute walk of Imperial War Museum and Westminster Bridge. Featured amenities include a business center, a 24-hour front desk, and multilingual staff.
Overall 8.6 Excellent
Based on 6,690 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
6.7
Pros: Comfortable and large bed, big room, well equipped - microwave, dishwasher and pots...
Good
7.1
Pros: The room was ok and very clean
Excellent
9.0
Pros: Lovely comfortable room, modern facilities, great kitchen which was really useful as we have a 4 year old!
Excellent
8.3
Pros: The room was clean.
Excellent
9.2
Pros: Great hotel in an awesome location.
Excellent
9.6
Pros: Really clean, spacious, the room was big, we had an amazing view of the skyline. Perfect bathroom, comfortable bed. The tube station (lambert north) was a 2 minute walk. From there you can get to anywhere you want. Right next to the hotel was a supermarket, really useful for water bottles and snacks.
Details
Reviews
Overall 8.6 Excellent
Based on 6,690 reviews
Location
9.6
Vibe
9.3
Cleanliness
8.8
WiFi
8.6
Amenities
8.2
Service
7.8
Room
7.7
Breakfast
2.3
Location
9.6
Vibe
9.0
Amenities
7.8
Service
7.7
WiFi
7.6
Room
7.0
Breakfast
2.7
Location
9.8
Vibe
9.2
Cleanliness
8.8
Amenities
8.4
Room
8.2
Comfort
8.0
Service
7.9
Food
4.6
Breakfast
2.6
Location
9.6
Vibe
9.2
Cleanliness
8.6
Amenities
8.2
Room
7.8
WiFi
7.5
Comfort
6.9
Service
6.7
Breakfast
2.2
Cleanliness
9.0
Location
9.0
Service
8.3
Room
8.2
Value
6.4
Breakfast
2.0
6.7 Good
Pros: Comfortable and large bed, big room, well equipped - microwave, dishwasher and pots...
Cons: The stream of water in the shower was very weak. Also in the tap- weak stream. For the price I expected everything to be perfect. An additional deposit of 50 Pounds was taken from me, it wasn't mentioned in my correspondence with the Hotel before.
7.1 Good
Pros: The room was ok and very clean
Cons: Took 45 minutes to check in
9.0 Excellent
Pros: Lovely comfortable room, modern facilities, great kitchen which was really useful as we have a 4 year old!
Cons: Room a little tight for luggage etc, especially when sofa bed is made up, bathroom small but works well.
8.3 Excellent
Pros: The room was clean.
Cons: At check-in we were charged a refundable £50 which we were to get upon checkout out, to date that refund hasn't reflected on our card yet. Toiletries supplies were not replaced daily had to buy our own showering gel even after requesting from the reception. The heating system in our room wasn't working and asked for help, but still didn't work and no solution offered. Didn't find the staff friendly or helpful at all. Forgot my USB port for charging my phone after checkout. When I went back no help forthcoming had to purchase a new one.
9.2 Excellent
Pros: Great hotel in an awesome location.
Cons: None
9.6 Excellent
Pros: Really clean, spacious, the room was big, we had an amazing view of the skyline. Perfect bathroom, comfortable bed. The tube station (lambert north) was a 2 minute walk. From there you can get to anywhere you want. Right next to the hotel was a supermarket, really useful for water bottles and snacks.
Cons: No slippers !
A stay at Marlin Waterloo places you in the heart of London, within a 10-minute walk of Imperial War Museum and Westminster Bridge. Featured amenities include a business center, a 24-hour front desk, and multilingual staff.
Stylish and inviting, Park Plaza County Hall London features stylish rooms and Suites, all offering complimentary Wi-Fi, and access to our on-site fitness centre and spa. Park Plaza County Hall London enjoys a superb location on the South Bank, rubbing shoulders with many of London’s famous attractions. Less than half a mile from Waterloo Station, the hotel features 399 bedrooms, a restaurant, and meeting facilities. Book a top-floor Penthouse for the most space and the best view of Central London. Select Junior Suites offer stunning views of the London Eye, and some rooms on the higher floors overlook other major landmarks in England's capital city, such as the River Thames and the Houses of Parliament. L’Italiano restaurant serves great value classic Italian dishes in a spacious atrium-style setting, while in Spectrum Bar where our all day dining menu includes burgers, sandwiches, salads and sharing platters. The modern fitness centre invites an escape from the rigours of the day with steam, sauna and beauty treatment rooms.
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Overall 8.5 Excellent
Based on 9,372 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: The staff was absolutely amazing!
Good
7.4
Excellent
10.0
Pros: The views were amazing the room was amazing.
Good
7.9
Pros: Nice staff, lots of restaurants and market besides the hotel. We choose the green plan which without cleaning but received some benefit, such as family bag, wine, rewards points... there are fruits and water and snacks in the family bag. The room is big enough for three person. There are concierge service every time , and they were nice. Good soundproofing.
Poor
1.0
Pros: Location
Excellent
8.0
Pros: Good sized suite. Usable fridge space. Modern decor. Good security. Restaurant staff nice.
Excellent
10.0
Pros: Over all this was great place to stay. Staff was very helpful. Location worked great for our visit.
Good
7.5
Pros: Very good location Very clean Good house keeping
Good
6.7
Pros: People are amazing specially doormen. Room is kind of spacious compared to rooms in London.
Good
7.0
Pros: Decent location and clean, modern rooms. Breakfast a bit on the expensive side but great spot if you need to be close to the London Eye.
Mediocre
2.0
Pros: Assume the hotel would have been excellent.
Good
7.7
Pros: Hotel room was a little smaller than what I was used to but it was very comfortable and the staff was very friendly. It was within walking distance of a lot of awesome sights and activities.
Details
Reviews
Overall 8.5 Excellent
Based on 9,372 reviews
Location
9.6
Service
8.1
Room
7.5
WiFi
6.6
Breakfast
5.9
Food
5.4
Value
5.0
Bar
4.8
Amenities
4.5
Pool
1.8
Location
9.6
Service
8.1
Room
7.8
Vibe
6.3
Breakfast
6.0
Food
5.4
Value
5.1
WiFi
5.1
Bar
4.7
Amenities
3.3
Location
9.8
Room
7.9
Service
7.8
Vibe
6.4
Food
5.1
Breakfast
5.1
Value
4.9
Amenities
4.9
Bar
4.4
Location
9.7
Room
7.7
Service
7.6
Comfort
6.5
Breakfast
5.5
Food
5.5
Amenities
3.8
Location
9.7
Service
8.5
Room
7.5
Comfort
6.2
Breakfast
5.5
Food
5.3
Amenities
3.9
10.0 Excellent
Pros: The staff was absolutely amazing!
Cons:
7.4 Good
Pros:
Cons: Got to hotel at check in time (2:00) and had to wait 2 hours for the room to be ready. My 3:30 engagement was missed do to this issue with check in. I was only in London this one day and the main reason I was there for didn’t happen because of the late check in. Also, the occupants of the room next to mine was slamming their door and making noises up to 6:00 am. It sounded like staff was continuously trying to enter the room. Not a good experience at all
10.0 Excellent
Pros: The views were amazing the room was amazing.
Cons:
7.9 Good
Pros: Nice staff, lots of restaurants and market besides the hotel. We choose the green plan which without cleaning but received some benefit, such as family bag, wine, rewards points... there are fruits and water and snacks in the family bag. The room is big enough for three person. There are concierge service every time , and they were nice. Good soundproofing.
Cons: Walk for 5-8minutes to the underground station, and there is only stairs at the exit, so if you carry a big luggage it isn’t convenient. The facilities is a little old.
1.0 Poor
Pros: Location
Cons: Someone on the staff entered our room while we were out and stole all off our traveling money - $4,000. From that point on, they have denied it and not offered any solutions. It was a violation of the worst kind -the money locked securely in-room sa
8.0 Excellent
Pros: Good sized suite. Usable fridge space. Modern decor. Good security. Restaurant staff nice.
Cons: Small reception area makes it feel cramped and busy.
No pool.
Didn't get a room with a good view.
10.0 Excellent
Pros: Over all this was great place to stay. Staff was very helpful. Location worked great for our visit.
Cons: None.
7.5 Good
Pros: Very good location Very clean Good house keeping
Cons: Room overlooked the inside of the hotel. That was the worst part Noise from housekeeping in the morning knocking on people’s doors ..so annoying. Toilet new and clean but small
6.7 Good
Pros: People are amazing specially doormen. Room is kind of spacious compared to rooms in London.
Cons: No complementary water. Bathtub has to be fixed. Small bed. TV is difficult to watch when in bed. I can hear all next rooms guest when they enter theirs. Sometimes you think someone is trying to open ur door. I requested an early check in prior to my arrival but no one answered back. No good place to sit in lobby area.
7.0 Good
Pros: Decent location and clean, modern rooms. Breakfast a bit on the expensive side but great spot if you need to be close to the London Eye.
Cons:
2.0 Mediocre
Pros: Assume the hotel would have been excellent.
Cons: Beware!! The booking agent Cancelon has a early date trigger converting to a non-refundable reservation after promoting "free cancelation". Its geared to pushing the non-refundable reservation to their site to sell. The listing process was incredibly difficult requiring re-entering all online data resulting in no sale or compensation. Would avoid booking through Cancelon in the future.
7.7 Good
Pros: Hotel room was a little smaller than what I was used to but it was very comfortable and the staff was very friendly. It was within walking distance of a lot of awesome sights and activities.
Cons: They offered free breakfast in your room if you filled out your request card the night before. I was only able to take advantage of this service once because I never received another breakfast request card.
Stylish and inviting, Park Plaza County Hall London features stylish rooms and Suites, all offering complimentary Wi-Fi, and access to our on-site fitness centre and spa. Park Plaza County Hall London enjoys a superb location on the South Bank, rubbing shoulders with many of London’s famous attractions. Less than half a mile from Waterloo Station, the hotel features 399 bedrooms, a restaurant, and meeting facilities. Book a top-floor Penthouse for the most space and the best view of Central London. Select Junior Suites offer stunning views of the London Eye, and some rooms on the higher floors overlook other major landmarks in England's capital city, such as the River Thames and the Houses of Parliament. L’Italiano restaurant serves great value classic Italian dishes in a spacious atrium-style setting, while in Spectrum Bar where our all day dining menu includes burgers, sandwiches, salads and sharing platters. The modern fitness centre invites an escape from the rigours of the day with steam, sauna and beauty treatment rooms.
With a stay at Citadines Trafalgar Square London, you'll be centrally located in London, steps from The Strand and 3 minutes by foot from Nelson's Column. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Overall 8.4 Excellent
Based on 4,704 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: Second stay. Great location
Excellent
9.6
Pros: The studio was a good size it was clean and the location was great
Excellent
8.0
Excellent
8.0
Pros: The location is excellent... close to tube stations, restaurants & london attractions.
Excellent
8.0
Pros: Felt like we were in the middle of the main London attractions that we wanted to see! Safe location. We really enjoyed our stay here
Excellent
8.8
Pros: Very comfy beds
Okay
4.0
Pros: The location is perfect to see many sights and close to the underground.
Excellent
10.0
Pros: Prime location
Excellent
9.0
Pros: The fact that it was a studio apartment gave me the flexibility to self cater. And despite being very centrally located, the room was quiet and private.
Excellent
8.0
Pros: Location, cleanliness.
Excellent
8.0
Pros: Central location. Kitchen facilities excellent. Comfortable bed and extra pillows.
Good
7.0
Pros: The location.
Details
Reviews
Overall 8.4 Excellent
Based on 4,704 reviews
Location
9.8
WiFi
9.2
Service
7.8
Value
7.2
Room
6.7
Breakfast
5.3
Location
9.7
Service
7.8
Value
6.7
Breakfast
5.9
Room
5.8
Location
9.9
Room
7.6
Service
7.4
Value
7.2
Breakfast
4.9
Location
9.8
Service
7.6
Value
7.4
Room
5.5
Location
9.7
Service
8.0
Room
6.0
Comfort
5.4
10.0 Excellent
Pros: Second stay. Great location
Cons: Nothing
9.6 Excellent
Pros: The studio was a good size it was clean and the location was great
Cons: Nothing
8.0 Excellent
Pros:
Cons: The bedrooms and bathroom were on the top floor with a steep spiral staircase. Unfortunately there was only one toilet downstairs.
8.0 Excellent
Pros: The location is excellent... close to tube stations, restaurants & london attractions.
Cons: No housekeeping for the 5 nites we stayed. So the room was not clean enough.. no change in bedsheet & room as well as bathroom were not cleaned for 5 days.
8.0 Excellent
Pros: Felt like we were in the middle of the main London attractions that we wanted to see! Safe location. We really enjoyed our stay here
Cons: Would be helpful if the hotel staff were a bit more helpful in the tourist items.
8.8 Excellent
Pros: Very comfy beds
Cons: Fantastic apartment the only small thing was there was only one toilet downstairs. It would have been perfect if there was one in the bathroom upstairs also.
4.0 Okay
Pros: The location is perfect to see many sights and close to the underground.
Cons: There are NO American Outlets anywhere, and I understand that yes I am in the UK and they don't have the same voltage as in the States, but EVERY hotel I’ve ever stayed at in Europe has had at least ONE American Outlet. The outlets are no where near mirrors. So even if you packed an outlet converter, you wouldn't be able to see yourself do your hair. CFL lighting instead of LED, which take a long time to warm up and are not as bright. Instead of having One Strong WIFI Network, they had over a dozen WEAK Ones. You had to constantly re-connet to Wifi because the signal would go out. We spent majority of the time reconnecting between 3 different Citadines Wifis. The bathtub/shower is so high off the ground, you have to physically climb into it, and careful not to fall out. I almost fell out completely one, but thankfully my boyfriend caught me in time. Our in room fridge creaked and moaned all hours of the night, and soon became part of our nightly sleep, Given the Opportunity, I would NOT stay here again.
10.0 Excellent
Pros: Prime location
Cons:
9.0 Excellent
Pros: The fact that it was a studio apartment gave me the flexibility to self cater. And despite being very centrally located, the room was quiet and private.
Cons: No.
8.0 Excellent
Pros: Location, cleanliness.
Cons: Towel had small tear in it. No decaff coffee.
8.0 Excellent
Pros: Central location. Kitchen facilities excellent. Comfortable bed and extra pillows.
Cons: Smell of smoke in the bathroom. Small bath towels. On arrival the front door had to be opened by a member of staff after attracting their attention.
7.0 Good
Pros: The location.
Cons: Check-in was slow. Room was hot (24 C) and unable to lower temperature despite ask of the front desk.
With a stay at Citadines Trafalgar Square London, you'll be centrally located in London, steps from The Strand and 3 minutes by foot from Nelson's Column. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
A stay at Club Quarters Hotel, Trafalgar Square places you in the heart of London, steps from The Strand and Nelson's Column. Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Overall 8.4 Excellent
Based on 4,111 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Good
7.5
Pros: Good location. Spacious room. Comfortable bed. Good exercise room.
Excellent
8.5
Pros: The location. Three building away from the underground. Walking distance to ChinaTown and SOHO. Also walking distance to London Eye and Parliament building. Had nearby restaurants, coffee shops and bars
Excellent
10.0
Pros: Nice location and warm hospitality
Excellent
10.0
Pros: Location. Could not have been closer to everything we needes for our stay.
Good
6.7
Pros: Great location, and room was warm and comfortable.
Excellent
8.0
Pros: Location
Excellent
10.0
Pros: it was an amazing experience, the hotel is really good, super comfy and next to the underground, London Eye, Trafalgar Square, Picadilly Circus. I stayed in a very good room with a mini kitchen, and the hotel give us a welcome bottle of wine and some snac
Excellent
10.0
Pros: Hotel was great. Specifically, Christina at the Apron restaurant was wonderful. Courteous, polite, professional and sweet, she made my dining experience pleasant and delightful. I would hire her in a moment!
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Cons: $self.cons
Excellent
8.0
Pros: Location!
Excellent
10.0
Pros: Great location at t great price. Italian restaurant next door is fantastic.
Good
6.3
Pros: Facilities were beautiful albeit quite small for the price
Excellent
8.5
Pros: Location, and the business library is a great place to do work or have a quiet meeting. Wifi in the library is excellent, but not so good in the rooms. The employee's are very helpful and nice to deal with.
Details
Reviews
Overall 8.4 Excellent
Based on 4,111 reviews
Location
9.8
WiFi
8.7
Service
8.3
Wellness
7.9
Room
6.3
Value
5.5
Vibe
5.4
Breakfast
4.0
Location
10.0
Service
8.6
Room
6.0
Value
5.6
Vibe
4.3
Breakfast
3.9
Location
9.5
Service
7.9
Room
5.9
Value
5.4
Bar
5.3
Vibe
4.2
Breakfast
4.0
Location
9.9
Service
8.2
Amenities
6.3
Value
5.8
Room
5.8
Vibe
4.8
Comfort
4.7
Location
9.8
Service
7.6
Room
4.9
Breakfast
3.6
7.5 Good
Pros: Good location. Spacious room. Comfortable bed. Good exercise room.
Cons: No window to the outside, other than dismal air well.
8.5 Excellent
Pros: The location. Three building away from the underground. Walking distance to ChinaTown and SOHO. Also walking distance to London Eye and Parliament building. Had nearby restaurants, coffee shops and bars
Cons: Air conditioning not good enough for summer time. Shower somewhat small
10.0 Excellent
Pros: Nice location and warm hospitality
Cons:
10.0 Excellent
Pros: Location. Could not have been closer to everything we needes for our stay.
Cons: Spot on no complaints.
6.7 Good
Pros: Great location, and room was warm and comfortable.
Cons: The bathroom was out of place , seemed to be a last minute add on to the room.
8.0 Excellent
Pros: Location
Cons: the Bar and other facilities not great
10.0 Excellent
Pros: it was an amazing experience, the hotel is really good, super comfy and next to the underground, London Eye, Trafalgar Square, Picadilly Circus. I stayed in a very good room with a mini kitchen, and the hotel give us a welcome bottle of wine and some snac
Cons: NO NOTHING, EVERYTHING WAS PERFECT.
10.0 Excellent
Pros: Hotel was great. Specifically, Christina at the Apron restaurant was wonderful. Courteous, polite, professional and sweet, she made my dining experience pleasant and delightful. I would hire her in a moment!
8.0 Excellent
Pros: Location!
Cons:
10.0 Excellent
Pros: Great location at t great price. Italian restaurant next door is fantastic.
Cons: Staff wasn’t very friendly. Not rude, just not friendly- like they didn’t want to be there or something.
6.3 Good
Pros: Facilities were beautiful albeit quite small for the price
Cons: The manager pretended to upgrade us as the booking hadn't come through but he clearly did not. We felt we had been lied to by him.
8.5 Excellent
Pros: Location, and the business library is a great place to do work or have a quiet meeting. Wifi in the library is excellent, but not so good in the rooms. The employee's are very helpful and nice to deal with.
Cons: The cost per night is high but it is actually cheaper than others close by given its location. Had to move rooms as wifi in some rooms is very sketchy.
A stay at Club Quarters Hotel, Trafalgar Square places you in the heart of London, steps from The Strand and Nelson's Column. Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
A stay at The Grand at Trafalgar Square places you in the heart of London, steps from The Strand and Nelson's Column. Featured amenities include a business center, express check-in, and express check-out.
Overall 8.4 Excellent
Based on 3,037 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10.0
Pros: The Grand lived up to it's name, with a quiet, posh feel. Very comfy bed, and the staff were above and beyond in helpfulness, politeness and friendliness. Breakfast, while costly, was exceptionally well varied and high quality. And the location was superb! Everything was walkable if you wanted. If not, access to taxis, London bus tours, and the subway system was also right at hand. Overall, a great choice!
Excellent
9.0
Pros: Location location location And free laundry facilities WiFi worked well
Excellent
10.0
Pros: Great location. Treatment by staff was outstanding.
Excellent
8.0
Pros: The staff was very helpful and friendly. I liked the free bottled water by the ice machine in the hallway. Luggage storage at no charge was helpful too.
Good
7.1
Pros: Location, that’s about it
Excellent
10.0
Pros: We had a medical emergency, and staff members assisted kindly and professionally. They called emergency services and assisted getting wife clothed and into ambulance. Later they called to get update of her condition. BTW-- Loved their dessert doughnuts
Excellent
10.0
Pros: This was literally right in the center of everything I was easily able to walk to everything I wanted within the first day. Also the staff was amazing.
Good
7.0
Pros: Best location for sight seeing
Okay
4.2
Pros: Beautiful old building & foyer with amazing marble walls.
Good
6.3
Pros: Well situated
Excellent
8.0
Pros: The staff was amazing and the location was perfect.
Good
6.0
Pros: Location for theatre and culture
Details
Reviews
Overall 8.4 Excellent
Based on 3,037 reviews
Location
9.8
WiFi
8.3
Service
8.2
Room
6.2
Value
5.8
Bar
4.8
Breakfast
4.3
Location
9.9
Service
8.7
Room
6.1
Bar
4.8
Breakfast
4.4
Location
9.8
Service
8.1
Room
5.9
Value
5.1
Bar
4.5
Breakfast
4.0
Location
9.7
Service
7.9
Value
5.8
Room
5.6
Location
9.7
Service
8.3
Room
5.8
Comfort
5.8
10.0 Excellent
Pros: The Grand lived up to it's name, with a quiet, posh feel. Very comfy bed, and the staff were above and beyond in helpfulness, politeness and friendliness. Breakfast, while costly, was exceptionally well varied and high quality. And the location was superb! Everything was walkable if you wanted. If not, access to taxis, London bus tours, and the subway system was also right at hand. Overall, a great choice!
Cons:
9.0 Excellent
Pros: Location location location And free laundry facilities WiFi worked well
Cons:
10.0 Excellent
Pros: Great location. Treatment by staff was outstanding.
Cons:
8.0 Excellent
Pros: The staff was very helpful and friendly. I liked the free bottled water by the ice machine in the hallway. Luggage storage at no charge was helpful too.
Cons: We booked 2 rooms with queen beds, plus a double pull-out couch...plenty of beds for a family of 5. When we checked in, we were given two rooms with queen beds only. The staff worked to fix the issue, but I still don't think that we got what we paid for.
7.1 Good
Pros: Location, that’s about it
Cons: It was our anniversary, they put us in the room with an accessible shower instead of a room with a bath. And the room furnishings did not warrant the price. Felt as though we were staying in a travelodge. Also, the bed was not comfortable at all.
10.0 Excellent
Pros: We had a medical emergency, and staff members assisted kindly and professionally. They called emergency services and assisted getting wife clothed and into ambulance. Later they called to get update of her condition. BTW-- Loved their dessert doughnuts
Cons: No. I would definately stay there again. They also called several times to summon us a cab.
10.0 Excellent
Pros: This was literally right in the center of everything I was easily able to walk to everything I wanted within the first day. Also the staff was amazing.
Cons: That I didn’t stay long enough. The bed was so comfortable I knocked out, so nothing really wrong.
7.0 Good
Pros: Best location for sight seeing
Cons: Small rooms, small elevators, narrow halls, limited air conditioning
4.2 Okay
Pros: Beautiful old building & foyer with amazing marble walls.
Cons: Cold, dated miserable rooms with minimal facilities & much in need of some refurbishment. Very uncomfortable ‘high’ pillows & the heaviest duvet in the world!
6.3 Good
Pros: Well situated
Cons: Staff not that friendly/helpful
8.0 Excellent
Pros: The staff was amazing and the location was perfect.
Cons: The tv program options were awful and our bathtub was dirty.
6.0 Good
Pros: Location for theatre and culture
Cons: Having a 12.5% service charge added to a drink I bought at the bar (went to the bar to buy it so no added service beyond normal bar duties).
Public hotel areas well equipped but very dusty in harder to reach areas.
Room had all amenities but nothing special.
A stay at The Grand at Trafalgar Square places you in the heart of London, steps from The Strand and Nelson's Column. Featured amenities include a business center, express check-in, and express check-out.
Strand Palace is surrounded by the best London has to offer. Set in the heart of London, the hotel is mere moments from Covent Garden, Trafalgar Square and the Thames, making it the perfect location for discovering cultural icons and for those travelling on business. The hotel is home to 785 bedrooms and offers a concierge service and gym for guest use.
The hotel has recently launched its brand new in house restaurant and bar. Haxells Restaurant & Bar is the perfect place to enjoy great food, cocktails and more in the heart of London. Guests can enjoy British inspired cuisine with modern art deco décor throughout the restaurant, bar, afternoon tearoom and private dining room.
With so much to do right on the hotel’s doorstep and excellent transport connections to whisk you across the city or further afield, a stay at the Strand Palace puts you at the centre of the action. With that in mind, all rooms are fully furnished to ensure your downtime is as comfortable as possible.
For more than 110 years, Strand Palace has looked to put guests first, to provide a superb experience and great value. The hotel is currently undertaking an extensive guestroom refurbishment – with minimal disturbance to guests – and are excited to have launched new art deco inspired rooms, kitted out with air-conditioning, White Company toiletries and complimentary high speed Wi-Fi.
Overall 8.0 Excellent
Based on 15,303 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Good
6.7
Pros: Bien placé
Mediocre
2.0
Excellent
8.0
Pros: breakfast location very good, room on the small side
Good
6.0
Pros: Extremely small room, the breakfast was great, the rooms were clean, the neighborhood was too busy, a lot of bums and homelessness
Excellent
10.0
Pros: Location was excellent!
Good
6.0
Pros: The location was great for tourists. Right in the heart of Covent Gardens. Lots of energy and buzz about. Staff was friendly.
Okay
5.0
Excellent
8.0
Pros: Staff could not be more obliging.
Excellent
10.0
Pros: Great location and design of the hotel! Very clean rooms
Excellent
9.0
Pros: The staff were so friendly, efficient and helpful. Just lovely. The room was ideal - comfortable bed, clean and everything I needed. The brolly in the cupboard was a nice touch! Good food - great bars. Wonderful location.
Excellent
10.0
Pros: Brekkie was quite good!
Good
7.7
Details
Reviews
Overall 8.0 Excellent
Based on 15,303 reviews
Location
9.8
Service
8.1
WiFi
7.4
Breakfast
6.9
Room
5.4
Value
5.3
Comfort
3.4
Location
9.7
Service
8.0
Breakfast
6.8
Room
5.6
Value
4.6
Comfort
3.4
Location
9.8
Service
8.6
Breakfast
7.8
Room
5.9
WiFi
5.5
Comfort
4.4
Location
9.6
Service
7.7
Breakfast
7.2
Room
6.0
WiFi
5.3
Value
4.9
Comfort
3.7
Location
9.9
Service
8.3
Breakfast
7.7
Value
5.1
Room
4.9
Comfort
2.0
6.7 Good
Pros: Bien placé
Cons: Toilet flush didnt work and sound of dripping water at night Bar to expensive and you had to pay for nuts
2.0 Mediocre
Pros:
Cons: My treatment, for complaints abut the drilling heard in my room
8.0 Excellent
Pros: breakfast location very good, room on the small side
Cons:
6.0 Good
Pros: Extremely small room, the breakfast was great, the rooms were clean, the neighborhood was too busy, a lot of bums and homelessness
Cons: Hotel overall was okay
10.0 Excellent
Pros: Location was excellent!
Cons: Rooms a little small for the price.
6.0 Good
Pros: The location was great for tourists. Right in the heart of Covent Gardens. Lots of energy and buzz about. Staff was friendly.
Cons: The room was so small I nearly knocked the tv off the wall when walking from the bed to the bathroom. There wasn't a dresser to put my clothes in, and if I were to use the folding stand to place my suitcase I literally would not have been able to move around. Airconditioning was adequate for my room, but the hallways were hot, and the lobby was uncomfortably warm. Carpets were dark and dingy. I had tech problems with the wifi, something others were having as well, but there wasn't anyone at the hotel who could adequately solve the problem.
A four-star hotel?
5.0 Okay
Pros:
Cons: Did not have air in the rooms and saw not told this the tub was so high could not take a shower
8.0 Excellent
Pros: Staff could not be more obliging.
Cons: No hooks or heating in the bathroom
10.0 Excellent
Pros: Great location and design of the hotel! Very clean rooms
Cons: No mini bar in the room
9.0 Excellent
Pros: The staff were so friendly, efficient and helpful. Just lovely. The room was ideal - comfortable bed, clean and everything I needed. The brolly in the cupboard was a nice touch! Good food - great bars. Wonderful location.
Cons:
10.0 Excellent
Pros: Brekkie was quite good!
Cons: I think it was alright to my expectation.
7.7 Good
Pros:
Cons: .
Strand Palace is surrounded by the best London has to offer. Set in the heart of London, the hotel is mere moments from Covent Garden, Trafalgar Square and the Thames, making it the perfect location for discovering cultural icons and for those travelling on business. The hotel is home to 785 bedrooms and offers a concierge service and gym for guest use.
The hotel has recently launched its brand new in house restaurant and bar. Haxells Restaurant & Bar is the perfect place to enjoy great food, cocktails and more in the heart of London. Guests can enjoy British inspired cuisine with modern art deco décor throughout the restaurant, bar, afternoon tearoom and private dining room.
With so much to do right on the hotel’s doorstep and excellent transport connections to whisk you across the city or further afield, a stay at the Strand Palace puts you at the centre of the action. With that in mind, all rooms are fully furnished to ensure your downtime is as comfortable as possible.
For more than 110 years, Strand Palace has looked to put guests first, to provide a superb experience and great value. The hotel is currently undertaking an extensive guestroom refurbishment – with minimal disturbance to guests – and are excited to have launched new art deco inspired rooms, kitted out with air-conditioning, White Company toiletries and complimentary high speed Wi-Fi.
Check in to DoubleTree by Hilton London-Westminster and count on stylish comfort and a signature DoubleTree chocolate chip cookie. Situated in the heart of Westminster and within easy reach of the Houses of Parliament, the London Eye, Tate Britain, London's Theatre District and the Square Mile, our hotel helps you make the most of your time in Britain's capital. This London hotel is close to Victoria Station with the Gatwick Express connecting to the airport in 30 minutes. Waterloo train and tube station is also nearby. Relax in your room with floor-to-ceiling windows. Stay connected with complimentary WiFi. Upgrade to a Deluxe room or suite on the highest floors. De-stress after a hectic day with a workout in the fitness room, or take it easy with a drink in the Millbank Lounge. This elegant, Westminster bar offers lunch and dinner. Savor breakfast, lunch, and dinner in Art St Kitchen Restaurant, presenting a changing menu that features the best of fresh, seasonal produce. Host a central London meeting or celebration in one of our five flexible function rooms at DoubleTree by Hilton London-Westminster and let us help you make your event a success.
Overall 7.8 Good
Based on 5,204 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Okay
4.0
Okay
5.4
Pros: Warm cookie on arrival was a nice touch, good location for what I needed, comprehensive breakfast, Hilton Honors club, friendly staff
Good
6.3
Good
6.0
Pros: Quiet hotel Nice location safe area Breakfast staff and the cleaning staff are really nice and professional Descent dinning room size is quite good compared to other hotels with the same rate price was fair at the time, black Friday was a busy time in London, but you can book with better hotels with the same price
Excellent
10.0
Pros: Great location for everyone
Excellent
9.0
Pros: Staff were great. Hotel looked and felt great. Breakfast was my favorite and couldn’t have better choice and staff.
Excellent
9.6
Pros: Best location ever in downtown. Nice people at the hotel, very quiet and clean. Quick access to major tourist points
Excellent
10.0
Pros: Very good service from all staff
Excellent
9.0
Pros: Location
Excellent
8.8
Pros: Comfy bed. Air con works!
Good
6.0
Pros: The location is perfect. The staff is nice and the room is big enough.
Good
6.5
Pros: Friendly staff. Concierge will to help with reservations, etc.
Details
Reviews
Overall 7.8 Good
Based on 5,204 reviews
Location
9.1
Service
7.8
WiFi
7.5
Breakfast
6.9
Room
5.2
Location
9.1
Service
7.9
Breakfast
7.2
Value
5.0
Vibe
4.6
Room
4.2
Cleanliness
4.1
Location
8.8
Breakfast
6.8
Service
6.7
Room
5.6
Value
5.3
Vibe
4.9
Location
9.0
Service
7.7
Breakfast
6.3
Value
5.5
Vibe
4.4
Cleanliness
4.3
Room
4.3
Location
9.3
Service
7.4
Bar
7.2
Breakfast
6.6
Vibe
4.6
Room
4.4
4.0 Okay
Pros:
Cons: Currently undergoing refurbishment. Noise appalling.
5.4 Okay
Pros: Warm cookie on arrival was a nice touch, good location for what I needed, comprehensive breakfast, Hilton Honors club, friendly staff
Cons: Dated facilities, room wasn’t ready when I arrived so got moved then couldn’t connect to WiFi because the name and room number hadn’t been updated (login credentials), understaffed check-in deal meant long queue times for check-in/check-out, refurb work was extremely noisy and inconvenient when I was trying to take work calls, would have been nice to know about this prior to checking in, stair layout is terrible and couldn’t access ground floor (emergency exit only) so had to take the lift to/from third floor.
6.3 Good
Pros:
Cons: Construction/drilling at 09:00 was ridiculously loud (as I suppose drills are). Could have done with the heads up previous to the booking as it ruined the morning vibe.
6.0 Good
Pros: Quiet hotel Nice location safe area Breakfast staff and the cleaning staff are really nice and professional Descent dinning room size is quite good compared to other hotels with the same rate price was fair at the time, black Friday was a busy time in London, but you can book with better hotels with the same price
Cons: we were staying at floor number 2, unpleasant smell when you enter the floor for the first two days need to refurbish the rooms reception staff was not too welcoming as my previous experience with Hilton series
10.0 Excellent
Pros: Great location for everyone
Cons: Lovely staff fantastic service in particular the bar was very relaxing food delicious
9.0 Excellent
Pros: Staff were great. Hotel looked and felt great. Breakfast was my favorite and couldn’t have better choice and staff.
Cons: The weather!!!
9.6 Excellent
Pros: Best location ever in downtown. Nice people at the hotel, very quiet and clean. Quick access to major tourist points
Cons:
10.0 Excellent
Pros: Very good service from all staff
Cons: N?A
9.0 Excellent
Pros: Location
Cons: Staff were a little rude and initially was making me wait to check into a room at 3 PM and I arrived at 2:30. Once I told them I was a Hilton honors member they all of a sudden said the room was available. My checkin experience could have been better.
8.8 Excellent
Pros: Comfy bed. Air con works!
Cons:
6.0 Good
Pros: The location is perfect. The staff is nice and the room is big enough.
Cons: The furniture in the room was outdated and the breakfast was mediocre. A fine hotel, but the price is mostly for the location.
6.5 Good
Pros: Friendly staff. Concierge will to help with reservations, etc.
Cons: WiFi was sketchy. No bellman helping with cabs. Breakfast was pricy. Handheld shower head wouldn't sit correctly when attached to fitting, so water hit the wall instead of me unless I held it.
Check in to DoubleTree by Hilton London-Westminster and count on stylish comfort and a signature DoubleTree chocolate chip cookie. Situated in the heart of Westminster and within easy reach of the Houses of Parliament, the London Eye, Tate Britain, London's Theatre District and the Square Mile, our hotel helps you make the most of your time in Britain's capital. This London hotel is close to Victoria Station with the Gatwick Express connecting to the airport in 30 minutes. Waterloo train and tube station is also nearby. Relax in your room with floor-to-ceiling windows. Stay connected with complimentary WiFi. Upgrade to a Deluxe room or suite on the highest floors. De-stress after a hectic day with a workout in the fitness room, or take it easy with a drink in the Millbank Lounge. This elegant, Westminster bar offers lunch and dinner. Savor breakfast, lunch, and dinner in Art St Kitchen Restaurant, presenting a changing menu that features the best of fresh, seasonal produce. Host a central London meeting or celebration in one of our five flexible function rooms at DoubleTree by Hilton London-Westminster and let us help you make your event a success.
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