London hotels near Buckingham Palace
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Synonymous with luxury and excellence, The Ritz-Carlton hotel symbolizes the finest in facilities, dining, and services worldwide. The Ritz-Carlton offers maid service twice daily, 24hr in-room dining, a business center and concierge services. The Ritz Carlton, the hotel that grants your wishes and satisfies your needs.
Overall 9.2 Excellent
Based on 3,955 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: My daughter and I were greeted like we were royalty. Everybody is friendly, efficient and professional. The Ritz is gorgeous and always clean.
The servers are very proper and the food was fabulous.
I would highly recommend The Ritz, because you will certainly not be disappointed.
Excellent
10.0
Pros: Wonderful staff, welcoming and friendly. Top quality food and great fun overall. Loved the boys carol service.
Good
6.5
Pros: Location and service was good
Excellent
9.6
Pros: Everything the hotel was first class , the room was very comfortable and spacious it was like stepping back in time. The hotel staff were very attentive and friendly, nothing was a problem for them, the restaurant staff and the food was fantastic. The only downside was the doorman on front street restaurant entrance, were we found him to be very abrupt in his manner, the hotel entrance round the corner mate, when tried to enter through the door. However the actual hotel staff could not be faulted
Excellent
10.0
Pros: Everything was good
Excellent
9.7
Pros: Everything
Excellent
10.0
Pros: Everything was what I would have expected of a hotel with the name of The Ritz. The staff were so helpful and all areas (including public rooms) were spotless. We couldn't see how it could have been improved on.
Excellent
10.0
Pros: The staff can't do enough for you, great relaxed atmosphere, Christmas decorations were superb and just added to the cosiness of the hotel. Facilities were excellent, but the staff really made it and I was looked after and thoroughly enjoyed my time sampling the Ritz brand of cigars.
Okay
5.0
Excellent
10.0
Pros: The staff were amazing and really made my mums birthday extra special
Okay
4.0
Pros: Breakfast Room Service (as restaurant was not open before I had to leave).
Excellent
10.0
Pros: It was out of this world..breakfast was amazing & Charlotte made r whole stay so comfortable. The Friday live at the Ritzs was first class& staff unbelievable..We were treated like lords & ladies..The whole fine dining experience was an unbelievable experience
Details
Reviews
Overall 9.2 Excellent
Based on 3,955 reviews
Location
9.7
Service
8.8
Vibe
8.7
Food
8.7
Amenities
8.0
Bar
7.8
Breakfast
7.3
Room
6.9
Wellness
0.0
Location
9.8
Food
8.8
Service
8.7
Vibe
8.5
Breakfast
7.5
Amenities
7.5
Room
7.0
Value
5.6
Location
9.7
Service
9.0
Food
8.7
Amenities
7.8
Breakfast
7.3
Room
6.6
Location
9.8
Service
8.7
Breakfast
7.8
Vibe
7.8
Room
6.2
Service
8.9
10.0 Excellent
Pros: My daughter and I were greeted like we were royalty. Everybody is friendly, efficient and professional. The Ritz is gorgeous and always clean.
The servers are very proper and the food was fabulous.
I would highly recommend The Ritz, because you will certainly not be disappointed.
Cons:
10.0 Excellent
Pros: Wonderful staff, welcoming and friendly. Top quality food and great fun overall. Loved the boys carol service.
Cons: Private lounge for guests - all areas seemed open to the public. It would have been lovely to have had a roaring fire and books/magazines to relax with. We felt we had to order expensive drinks to sit in the open areas.
6.5 Good
Pros: Location and service was good
Cons: Problem with the room it was very small, offered improved room after two days
9.6 Excellent
Pros: Everything the hotel was first class , the room was very comfortable and spacious it was like stepping back in time. The hotel staff were very attentive and friendly, nothing was a problem for them, the restaurant staff and the food was fantastic. The only downside was the doorman on front street restaurant entrance, were we found him to be very abrupt in his manner, the hotel entrance round the corner mate, when tried to enter through the door. However the actual hotel staff could not be faulted
Cons: Nothing it was fantastic
10.0 Excellent
Pros: Everything was good
Cons:
9.7 Excellent
Pros: Everything
Cons: Being in a smoking floor
10.0 Excellent
Pros: Everything was what I would have expected of a hotel with the name of The Ritz. The staff were so helpful and all areas (including public rooms) were spotless. We couldn't see how it could have been improved on.
Cons: Nothing. Everything was fine and should not be messed about with.
10.0 Excellent
Pros: The staff can't do enough for you, great relaxed atmosphere, Christmas decorations were superb and just added to the cosiness of the hotel. Facilities were excellent, but the staff really made it and I was looked after and thoroughly enjoyed my time sampling the Ritz brand of cigars.
Cons: The room was a little tired. But I mean a little, and it didn't spoil our stay. Second day breakfast was slow. We were a table of two in the centre of some larger tables that our waiter spent more time talking and having fun with. This was nice for them, but we were a little over looked, and we had to ask again for items that were missed from our order. - A very small point, and didn't detract from our overall stay.
5.0 Okay
Pros:
Cons: For the money for the hotel the service was not to a standard i would expect late check in were not made aware of bar for residents of the hotel until late last night
10.0 Excellent
Pros: The staff were amazing and really made my mums birthday extra special
Cons: Wouldn’t say I didn’t like, but was really surprised that there wasn’t a T tray in the room
4.0 Okay
Pros: Breakfast Room Service (as restaurant was not open before I had to leave).
Cons: Everything else - courteous, but very unhelpful staff in resolving issues and making guests feel comfortable. Slow service - room not available on time - view from the room was looking at steampipes. One of my most disappointing hotel stays compared to expectations (and I visit London 6-10x annually).
Room was old (it was clean) and not up to date for a luxury hotel.
10.0 Excellent
Pros: It was out of this world..breakfast was amazing & Charlotte made r whole stay so comfortable. The Friday live at the Ritzs was first class& staff unbelievable..We were treated like lords & ladies..The whole fine dining experience was an unbelievable experience
Cons: Nothing
Synonymous with luxury and excellence, The Ritz-Carlton hotel symbolizes the finest in facilities, dining, and services worldwide. The Ritz-Carlton offers maid service twice daily, 24hr in-room dining, a business center and concierge services. The Ritz Carlton, the hotel that grants your wishes and satisfies your needs.
Sofitel London St James offers five-star accommodation in the heart of London's West End. This landmark hotel - consistently rated as one of the best in London - combines traditional British design with contemporary style that is unmistakably French. Located in a grade II listed building, the hotel features a restaurant, Wild Honey St James, The Rose Lounge, the St James Bar, a large choice of conference suites and an award-winning spa. Sofitel London St James is an entirely smoke-free hotel.
Overall 9.1 Excellent
Based on 7,382 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10.0
Pros: The bed so extra comfy. The breakfast excellent, as well as our dinner at Wild Honey. All staff very helpful and friendly, nothing was too much trouble.
Excellent
10.0
Pros: Perfect location , friendly staff , always our first choice in London.
Excellent
10.0
Pros: Staff were excellent and top location
Good
7.1
Excellent
8.8
Pros: Central
Excellent
10.0
Pros: The staff are so attentive and welcoming. The spa is like an oasis in the hustle and bustle if London
Excellent
10.0
Pros: Very friendly staff. Excellent service. Delicious food in the Balcon restaurant. The bar tenders were very knowledgeable. Rooms small but comfortable.
Excellent
10.0
Pros: There are many things that i loved.
Amongst it all the location is outstanding.
The staff is a ++
The beds are so comfortable
Its is just a bliss from a to z
Good
7.9
Pros: The cleanliness
Excellent
9.0
Pros: The refurbished rooms and the exceptional service. Following a miscommunication with housekeeping for non-feather bedding, the team were quick to rectify the situation and ensure we were generously taken care of.
Details
Reviews
Overall 9.1 Excellent
Based on 7,382 reviews
Location
9.8
Service
9.5
Vibe
9.3
Bar
8.8
Breakfast
8.3
Amenities
8.3
Food
8.0
Room
7.7
WiFi
7.1
Pool
0.0
Location
9.9
Vibe
9.5
Service
9.5
Breakfast
8.2
Amenities
8.2
Room
7.7
Pool
0.0
Location
9.8
Service
9.7
Vibe
9.1
Breakfast
9.0
Amenities
8.5
Room
8.0
Location
9.8
Service
9.4
Vibe
9.3
Amenities
8.4
Breakfast
7.6
Room
7.6
Location
9.8
Vibe
9.2
Service
9.1
Bar
9.0
Breakfast
8.4
Amenities
8.4
Room
8.2
10.0 Excellent
Pros: The bed so extra comfy. The breakfast excellent, as well as our dinner at Wild Honey. All staff very helpful and friendly, nothing was too much trouble.
Cons:
10.0 Excellent
Pros: Perfect location , friendly staff , always our first choice in London.
Cons:
10.0 Excellent
Pros: Staff were excellent and top location
Cons: Nil
7.1 Good
Pros:
Cons: Rooms small and little in the way of public rooms....tiny bar.....I've eaten much better food in London
8.8 Excellent
Pros: Central
Cons: Poor value breakfast as I have to follow a gluten free diet. Today I had yogurt and fruit, and 2small slices of gluten free toast. There were no pastries available. Poor value for £26.00
10.0 Excellent
Pros: The staff are so attentive and welcoming. The spa is like an oasis in the hustle and bustle if London
Cons:
10.0 Excellent
Pros: Very friendly staff. Excellent service. Delicious food in the Balcon restaurant. The bar tenders were very knowledgeable. Rooms small but comfortable.
Cons: Hard to set temperature for the room A/C (control has + and - but does not show temperature).
10.0 Excellent
Pros: There are many things that i loved.
Amongst it all the location is outstanding.
The staff is a ++
The beds are so comfortable
Its is just a bliss from a to z
Cons: It is a bit expensive and my room was more of a regular room than a superior room
7.9 Good
Pros: The cleanliness
Cons: The room booked
9.0 Excellent
Pros: The refurbished rooms and the exceptional service. Following a miscommunication with housekeeping for non-feather bedding, the team were quick to rectify the situation and ensure we were generously taken care of.
Cons: We found the 'new' rooms not well insulated. We were able to hear conversations from our adjacent rooms.
Sofitel London St James offers five-star accommodation in the heart of London's West End. This landmark hotel - consistently rated as one of the best in London - combines traditional British design with contemporary style that is unmistakably French. Located in a grade II listed building, the hotel features a restaurant, Wild Honey St James, The Rose Lounge, the St James Bar, a large choice of conference suites and an award-winning spa. Sofitel London St James is an entirely smoke-free hotel.
A stay at St Martins Lane places you in the heart of London, within a 5-minute walk of Trafalgar Square and Leicester Square. Featured amenities include a business center, limo/town car service, and express check-in.
Overall 9.1 Excellent
Based on 2,992 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
9.0
Pros: I liked the central location, the art in the lobby, and the helpful staff.
Excellent
10.0
Pros: Perfect location and the staff were amazing. So friendly and always smiling - nothing was too much trouble. The room was comfortable and light. The bed was very comfortable and free bottle waters were a nice touch. Amazing en-suite, nice powerful shower.
Excellent
10.0
Pros: beautiful rooms and public spaces
Excellent
10.0
Pros: Location was perfect for London tourism (safe and within walking distance of everywhere). The hotel concierges and another gentleman whose name I didn''t catch were extremely helpful!
Excellent
10.0
Pros: very trendy decor and best part of hotel was the incredible staff.. Every one was friendly and gracious. They worked together seamlessly..
Excellent
9.0
Pros: Staff were great! Excellent location, only a few minute walk from major sites. The lobby and room scent were delightful! The decoration was modern and tasteful. Turn-down service was nice.
Excellent
9.6
Pros: Excellent staff Large, airy room Lovely bathroom Perfect central location
Excellent
8.0
Pros: Location and breakfast
Excellent
9.6
Pros: Good location for theatres
Excellent
9.2
Excellent
8.0
Pros: Very comfortable and elegant stay, not to mention the perfect location. The staff at the door entrance are great.
Excellent
10.0
Pros: Location and in room amenities
Details
Reviews
Overall 9.1 Excellent
Based on 2,992 reviews
WiFi
10.0
Location
9.8
Service
9.2
Vibe
9.0
Cleanliness
8.8
Wellness
8.5
Room
8.1
Food
7.8
Breakfast
7.3
Comfort
7.0
Value
5.1
Location
9.8
Service
9.4
Cleanliness
9.0
Vibe
8.9
Room
8.6
Amenities
8.0
Comfort
7.6
Breakfast
6.7
Location
9.9
Service
9.6
Vibe
8.9
Cleanliness
8.8
Room
7.9
Breakfast
7.6
Value
5.0
Location
9.9
Service
9.3
Vibe
8.8
Room
8.0
Breakfast
7.3
Location
9.9
Service
9.4
Vibe
7.9
Room
7.2
Comfort
6.2
9.0 Excellent
Pros: I liked the central location, the art in the lobby, and the helpful staff.
Cons: My room smelled of mildew. The staff did their best to try to correct it, but I am not sure there was anything they could do.
10.0 Excellent
Pros: Perfect location and the staff were amazing. So friendly and always smiling - nothing was too much trouble. The room was comfortable and light. The bed was very comfortable and free bottle waters were a nice touch. Amazing en-suite, nice powerful shower.
Cons: I didn't like the perfume pumped through the air-con in the corridors and bedrooms. Infact we had to be moved as I suffer from asthma and it was effecting my breathing to a none perfumed floor (5) and room. The corridors are too dark, felt like a ship..
10.0 Excellent
Pros: beautiful rooms and public spaces
Cons:
10.0 Excellent
Pros: Location was perfect for London tourism (safe and within walking distance of everywhere). The hotel concierges and another gentleman whose name I didn''t catch were extremely helpful!
Cons: The desk chair legs (room 633) stuck out and the tight quarters meant that my toes got smashed. I humbly suggest a different chair. I know that space is limited but having a lounge w/ desks or couches (not part of the restaurant) would be nice.
10.0 Excellent
Pros: very trendy decor and best part of hotel was the incredible staff.. Every one was friendly and gracious. They worked together seamlessly..
Cons: no
9.0 Excellent
Pros: Staff were great! Excellent location, only a few minute walk from major sites. The lobby and room scent were delightful! The decoration was modern and tasteful. Turn-down service was nice.
Cons: Room was small.
9.6 Excellent
Pros: Excellent staff Large, airy room Lovely bathroom Perfect central location
Cons: A slight glitch with the TV but I wasn’t there for the TV
8.0 Excellent
Pros: Location and breakfast
Cons: I would say there is a difference between it and the Shangri-La. I think it's a nice 4 star hotel. I am not sure it belongs in group with 5 star hotels.
9.6 Excellent
Pros: Good location for theatres
Cons:
9.2 Excellent
Pros:
Cons: Breakfast was not at 5 stars hotel level
8.0 Excellent
Pros: Very comfortable and elegant stay, not to mention the perfect location. The staff at the door entrance are great.
Cons: Staff is professional but impersonal. The hotel doesn't have a comfortable area open for residents to sit and relax at any point in time. The tea room is great but has specific opening hours and also external guests which makes it partially convenient. The blinds in the rooms are not possible to remove which deteriorates the feeling of the nice view.
10.0 Excellent
Pros: Location and in room amenities
Cons:
A stay at St Martins Lane places you in the heart of London, within a 5-minute walk of Trafalgar Square and Leicester Square. Featured amenities include a business center, limo/town car service, and express check-in.
The Trafalgar St. James London, Curio Collection by Hilton, is an iconic London hotel with unique restaurants and bars poised on the edge of St. James and Trafalgar Square but moments from Soho, Mayfair and the West End. This luxury hotel blends innovative bold designs and thoughtful service with excellent dining and nightlife, entertaining both international visitors and Londoners under the same roof. The Trafalgar St. James is a true sanctuary to work, rest and play. The Trafalgar St. James guest rooms are chic urban spaces with high ceilings and triple-pane windows for a quiet retreat in the city. Each room is generously sized with a range of amenities to add that something special to your stay, including an LED TV, a tablet for news/information, a Nespresso® coffeemaker, and books and décor that are distinctly London. Upgrade for more space, a seating area with sofa, and superior views over Trafalgar Square, or book one of our signature suites with truly iconic views of the square. Don’t miss The Rooftop Bar, a space for sipping exquisitely crafted cocktails and drinking in the inimitable city view. Complete with alfresco and canopy-covered seating, this sky-high space lends itself as a year-round experience. The Trafalgar Dining Rooms and Bar sits directly on Trafalgar Square, offering an all-day dining experience serving breakfast, lunch and dinner. You’ll also love the privacy of the house living room, the Biblio Lounge. A 24-hour fitness center is also available for our guests.
Overall 9.1 Excellent
Based on 1,719 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10.0
Pros: Beautiful hotel. Right in the middle of Trafalgar Square. Charming Cross under ground just a few steps out the door. Buckingham Palace, Big Ben, and Westminster Abby just a few short blocks away. Many theaters less then 5 minutes of walking.
Excellent
9.0
Pros: The rooms were spacious, comfy bed, decent powerful shower. Friendly staff
Excellent
10.0
Pros: Friendly staff and room was amazing and well equipped.
Excellent
10.0
Pros: The location was perfect and the staff were incredibly helpful and polite.
Excellent
10.0
Pros: Excellent staff, lovely room, great location
Excellent
10.0
Pros: The location can't be better! Right at the Trafalgar Square. !5 min. pleasant walk to Covent Garden, to Westminster Abbey, to Piccadilly Circus. The room 204 was spacious, the bed was very comfortable. The breakfast room was on the roof top, which made the breakfast such a nice experience , the food was very good also. The customer service was very friendly and helpful. Special thank you to Adrian-who helped with directions, car service, etc. Will stay again
Excellent
9.7
Pros: A great location to walk around and imbibe London
Details
Reviews
Overall 9.1 Excellent
Based on 1,719 reviews
Location
9.8
WiFi
9.5
Room
8.7
Service
8.6
Comfort
8.4
Bar
7.7
Amenities
7.6
Breakfast
7.3
Location
9.7
Cleanliness
8.6
Service
8.6
Comfort
8.5
Room
8.3
Bar
7.4
Breakfast
6.9
Value
6.4
Location
9.9
Service
9.0
Cleanliness
8.6
Room
8.4
Comfort
8.0
Value
7.6
Bar
7.4
Breakfast
7.2
Location
9.9
Service
8.8
Vibe
8.5
Room
7.9
Breakfast
7.2
Food
5.3
Room
8.3
Service
8.3
10.0 Excellent
Pros: Beautiful hotel. Right in the middle of Trafalgar Square. Charming Cross under ground just a few steps out the door. Buckingham Palace, Big Ben, and Westminster Abby just a few short blocks away. Many theaters less then 5 minutes of walking.
Cons:
9.0 Excellent
Pros: The rooms were spacious, comfy bed, decent powerful shower. Friendly staff
Cons:
10.0 Excellent
Pros: Friendly staff and room was amazing and well equipped.
Cons: Nothing
10.0 Excellent
Pros: The location was perfect and the staff were incredibly helpful and polite.
Cons:
10.0 Excellent
Pros: Excellent staff, lovely room, great location
Cons: Liked everything
10.0 Excellent
Pros: The location can't be better! Right at the Trafalgar Square. !5 min. pleasant walk to Covent Garden, to Westminster Abbey, to Piccadilly Circus. The room 204 was spacious, the bed was very comfortable. The breakfast room was on the roof top, which made the breakfast such a nice experience , the food was very good also. The customer service was very friendly and helpful. Special thank you to Adrian-who helped with directions, car service, etc. Will stay again
Cons: nothing we could think of,
9.7 Excellent
Pros: A great location to walk around and imbibe London
Cons: Staff were a bit non attentive and cold
The Trafalgar St. James London, Curio Collection by Hilton, is an iconic London hotel with unique restaurants and bars poised on the edge of St. James and Trafalgar Square but moments from Soho, Mayfair and the West End. This luxury hotel blends innovative bold designs and thoughtful service with excellent dining and nightlife, entertaining both international visitors and Londoners under the same roof. The Trafalgar St. James is a true sanctuary to work, rest and play. The Trafalgar St. James guest rooms are chic urban spaces with high ceilings and triple-pane windows for a quiet retreat in the city. Each room is generously sized with a range of amenities to add that something special to your stay, including an LED TV, a tablet for news/information, a Nespresso® coffeemaker, and books and décor that are distinctly London. Upgrade for more space, a seating area with sofa, and superior views over Trafalgar Square, or book one of our signature suites with truly iconic views of the square. Don’t miss The Rooftop Bar, a space for sipping exquisitely crafted cocktails and drinking in the inimitable city view. Complete with alfresco and canopy-covered seating, this sky-high space lends itself as a year-round experience. The Trafalgar Dining Rooms and Bar sits directly on Trafalgar Square, offering an all-day dining experience serving breakfast, lunch and dinner. You’ll also love the privacy of the house living room, the Biblio Lounge. A 24-hour fitness center is also available for our guests.
Just steps from Trafalgar Square, it's time to discover what a hotel stay should really be like at Amba Hotel Charing Cross - housed within a beautiful, Grade II listed building. Experience the unique combination of 150 years of British architectural heritage, the attentive service and seamless technology you need to feel at home, indulged and special.Everything has been designed with you in mind so we can deliver a personalised service, for both business and leisure. Stay in touch, catch up with family or stream your favourite entertainment directly from your own devices with free, fast and unlimited Wi-Fi in every corner of the hotel. It's a small touch but one we know makes it possible to settle in quickly. Everything else is designed to make you feel right at home, too, from the contemporary designs of our spacious rooms, to the walk-in rainfall showers, fluffy towels and 24-hour room service - all at no extra charge.Our handpicked team know the difference good service makes, and how much the little touches matter. We're here to give you more, from a truly amazing location.
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Overall 9.0 Excellent
Based on 3,970 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
8.0
Excellent
10.0
Pros: The staff! Beyond all expectations! Loved the two people, hotel employees
Good
7.9
Pros: Executive lounge and service
Good
6.0
Pros: Great location. Good staff and concierge
Excellent
10.0
Pros: Stupendous location. Extremely friendly staff. Excellent buffet breakfast.
Excellent
8.8
Pros: Superb location. Nice and helpful staff... special thanks and kind regards fo Priscilla from restaurant.
Excellent
9.0
Pros: Excellent customer service.
Excellent
10.0
Pros: Diana, the lounge hostess, was fabulous. She really made us feel special.
Excellent
9.0
Pros: Well located, many attractions near, some within walking distance. The Staff are excellent, from the moment I walked in I felt they were there for any question I might have. Hotel employee at the front desk was excellent.
Excellent
8.0
Pros: Room was large quiet and comfortable
Good
6.7
Pros: Great location
Excellent
8.0
Pros: 1. Location is simply wonderful! Many sites within easy walking distance. Two tube stations right next to the hotel. 2. Mini-bar is free and you can ask for whatever is missing at any time. Great!
Details
Reviews
Overall 9.0 Excellent
Based on 3,970 reviews
Location
9.8
Service
9.2
WiFi
8.3
Value
8.2
Room
7.9
Breakfast
7.3
Comfort
7.2
Amenities
7.0
Wellness
0.0
Location
9.6
Service
9.2
Room
7.5
WiFi
7.1
Breakfast
6.6
Location
10.0
Service
9.1
Value
8.5
Room
7.8
Comfort
7.5
Breakfast
7.2
Location
9.8
Service
9.1
Room
7.5
Breakfast
7.2
Comfort
6.9
Location
9.8
Service
9.3
Breakfast
7.2
Room
7.0
8.0 Excellent
Pros:
Cons: service at the restaurant and smell near the restaurant
10.0 Excellent
Pros: The staff! Beyond all expectations! Loved the two people, hotel employees
Cons: I m not sure if the fridge was supposed to work or just be storage but it would have been nice to have had ice or cold drinks.
7.9 Good
Pros: Executive lounge and service
Cons: Problem with bad drain smell in room.
6.0 Good
Pros: Great location. Good staff and concierge
Cons: Shower leaked, out with water covering the floor even after they said they fixed it.
10.0 Excellent
Pros: Stupendous location. Extremely friendly staff. Excellent buffet breakfast.
Cons:
8.8 Excellent
Pros: Superb location. Nice and helpful staff... special thanks and kind regards fo Priscilla from restaurant.
Cons: Restaurant not suitable for such a crowded mornings for Breakfast.
9.0 Excellent
Pros: Excellent customer service.
Cons: The price of drinks in hotel bar £75 for 3 Baileys (absolute joke)
10.0 Excellent
Pros: Diana, the lounge hostess, was fabulous. She really made us feel special.
Cons:
9.0 Excellent
Pros: Well located, many attractions near, some within walking distance. The Staff are excellent, from the moment I walked in I felt they were there for any question I might have. Hotel employee at the front desk was excellent.
Cons: Had a problem with the shower drain, it would back up (not to the point that it overflowed), but not work properly. Maintenance attempted to resolve (2x) but it was still slow and backed up. Hotel employee offered another rm,same issue, we use the tub.Old
8.0 Excellent
Pros: Room was large quiet and comfortable
Cons: Now view only office wall. Decorative panels on wardrobe door and bed headboard were torn and peeling.
6.7 Good
Pros: Great location
Cons: Room was very noisy and next to elevator
8.0 Excellent
Pros: 1. Location is simply wonderful! Many sites within easy walking distance. Two tube stations right next to the hotel. 2. Mini-bar is free and you can ask for whatever is missing at any time. Great!
Cons: 1. Noise. The room upstairs was constantly making noises. Very poor insulation between the rooms. I had to use earplugs to fall asleep... 2. Nearly no room for storage. We had to take the coffee machine etc. from the mini-bar in order to make (little) room for our staff.
Just steps from Trafalgar Square, it's time to discover what a hotel stay should really be like at Amba Hotel Charing Cross - housed within a beautiful, Grade II listed building. Experience the unique combination of 150 years of British architectural heritage, the attentive service and seamless technology you need to feel at home, indulged and special.Everything has been designed with you in mind so we can deliver a personalised service, for both business and leisure. Stay in touch, catch up with family or stream your favourite entertainment directly from your own devices with free, fast and unlimited Wi-Fi in every corner of the hotel. It's a small touch but one we know makes it possible to settle in quickly. Everything else is designed to make you feel right at home, too, from the contemporary designs of our spacious rooms, to the walk-in rainfall showers, fluffy towels and 24-hour room service - all at no extra charge.Our handpicked team know the difference good service makes, and how much the little touches matter. We're here to give you more, from a truly amazing location.
Set just steps from St James’s Park, Buckingham Palace and the Houses of Parliament, Conrad London St. James boasts a prestigious, historic facade and a classic, contemporary interior, which showcases stunning art and locally inspired design. The ideal location connects guests to iconic London landmarks spanning Buckingham Palace to Westminster Abbey, and provides easy access to the City and major conference centers. Conrad London St. James’s intuitive and personal service culture appeals to both today’s smart luxury traveler and local clientele who come to dine or hold meetings in the inspiring setting. Experience a world of style in a modern room or suite, featuring a bathtub, a walk-in shower and contemporary in-room technology. Enjoy an innovative take on traditional English food in The Blue Boar restaurant, before sampling a local ale in the Blue Boar bar. Savor a quintessential English afternoon tea in Emmeline’s. Energize with the latest equipment in the 24-hour Fitness Center. With over 7000 sq. ft. flexible meeting space, state-of-the-art audiovisual technology and creative food, this Westminster hotel is ideal for business events, conferences and weddings.
Overall 9.0 Excellent
Based on 1,860 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Okay
5.4
Pros: Location
Excellent
9.6
Pros: Amazing hotel and amazing staff
Good
6.3
Pros: Wet expensive for what it is - rooms were tiny
Excellent
10.0
Pros: concierge was very helpful and professional.
Excellent
9.0
Pros: The cleanliness, staff were very helpful and polite.
Excellent
10.0
Pros: The scrambled egg is amazing
Excellent
10.0
Pros: We thoroughly enjoyed our state at The Conrad Hilton. The location was perfect and the staff very accommodating and friendly. I loved the fact that the underground station was direct across the street, so no need to cab or uber in from the airport. Such easy access to whatever we wanted to see and go, the entire time we were there.
Good
7.0
Pros: Location. Breakfast menu.
Good
6.5
Pros: Beautiful hotel
Nice location
Friendly staff
Delicious food till late
Excellent
10.0
Pros: Location was awesome. The staff was extremely helpful. Rooms were very spacious for European standards. Very comfortable beds!
Excellent
10.0
Pros: Location in central of London is perfect for tourist. 5 minutes to Westminster Abby/Parliment/Big Ben and 10 to Buckingham Palace. Great staff especially people in Bar from Portugal. Room was just fantastic and great new bathroom. Bed was perfect.
Excellent
10.0
Pros: We booked last second when we discovered that our 5 star boutique hotel was extremely dated and worn out. (Horrible) the Conrad is everything we had hoped for, beautiful modern rooms with plenty of space. Decor was perfect, bed and linens were fanta
Details
Reviews
Overall 9.0 Excellent
Based on 1,860 reviews
Location
9.6
WiFi
9.2
Vibe
9.0
Service
8.8
Breakfast
8.5
Amenities
8.3
Food
8.0
Room
7.9
Comfort
7.8
Wellness
2.1
Location
9.2
Service
9.0
Breakfast
8.6
Comfort
7.7
Room
7.4
Location
9.5
Service
8.9
Breakfast
8.6
Amenities
8.5
Comfort
7.9
Room
7.7
Location
9.6
Service
8.7
Comfort
8.0
Room
7.7
Service
8.9
Room
6.7
5.4 Okay
Pros: Location
Cons: At £513 per night for a club room and the cramped breakfast space this is really not good value for money.
I guess it is more suited to bull buy tours who seemed to consume the hotel than a business traveler.
9.6 Excellent
Pros: Amazing hotel and amazing staff
Cons: The pillows
6.3 Good
Pros: Wet expensive for what it is - rooms were tiny
Cons:
10.0 Excellent
Pros: concierge was very helpful and professional.
Cons:
9.0 Excellent
Pros: The cleanliness, staff were very helpful and polite.
Cons: Unfortunately there was no reception in the room. Had to walk down the corridor.
10.0 Excellent
Pros: The scrambled egg is amazing
Cons:
10.0 Excellent
Pros: We thoroughly enjoyed our state at The Conrad Hilton. The location was perfect and the staff very accommodating and friendly. I loved the fact that the underground station was direct across the street, so no need to cab or uber in from the airport. Such easy access to whatever we wanted to see and go, the entire time we were there.
Cons: There was nothing that we didn't care for during our stay.
7.0 Good
Pros: Location. Breakfast menu.
Cons: 10 minute queue for breakfast, was not acceptable given the money paid for the stay. We raised this with hotel reception who agreed to provide a refund for breakfast, but we are yet to see it....
6.5 Good
Pros: Beautiful hotel
Nice location
Friendly staff
Delicious food till late
Cons: Room/ bathroom windows does not isolate street noise. They have to look at this matter seriously. As it’s bringing the rate and experience to a lower level.
10.0 Excellent
Pros: Location was awesome. The staff was extremely helpful. Rooms were very spacious for European standards. Very comfortable beds!
Cons: No
10.0 Excellent
Pros: Location in central of London is perfect for tourist. 5 minutes to Westminster Abby/Parliment/Big Ben and 10 to Buckingham Palace. Great staff especially people in Bar from Portugal. Room was just fantastic and great new bathroom. Bed was perfect.
Cons: Afternoon and evening concierge was not helpful and gave poor advice on restaurant.
10.0 Excellent
Pros: We booked last second when we discovered that our 5 star boutique hotel was extremely dated and worn out. (Horrible) the Conrad is everything we had hoped for, beautiful modern rooms with plenty of space. Decor was perfect, bed and linens were fanta
Cons:
Set just steps from St James’s Park, Buckingham Palace and the Houses of Parliament, Conrad London St. James boasts a prestigious, historic facade and a classic, contemporary interior, which showcases stunning art and locally inspired design. The ideal location connects guests to iconic London landmarks spanning Buckingham Palace to Westminster Abbey, and provides easy access to the City and major conference centers. Conrad London St. James’s intuitive and personal service culture appeals to both today’s smart luxury traveler and local clientele who come to dine or hold meetings in the inspiring setting. Experience a world of style in a modern room or suite, featuring a bathtub, a walk-in shower and contemporary in-room technology. Enjoy an innovative take on traditional English food in The Blue Boar restaurant, before sampling a local ale in the Blue Boar bar. Savor a quintessential English afternoon tea in Emmeline’s. Energize with the latest equipment in the 24-hour Fitness Center. With over 7000 sq. ft. flexible meeting space, state-of-the-art audiovisual technology and creative food, this Westminster hotel is ideal for business events, conferences and weddings.
The Radisson Blu Edwardian Hampshire Hotel, part of Edwardian Hotels London, is located in the heart of the city's iconic film and theatreland. The building itself is a striking combination of classic red-brick architecture and a sleek, contemporary interior. Especially eye-catching are the incredible views guests can see from their rooms, taking in the London Eye, Nelson's Column and a close-up view of Leicester Square Gardens which is fabulous during movie premiere nights. A 24 hour fitness room and 6 private meeting spaces hosting between 2 and 120 people complete the hotel's outstanding facilities. The 127 bedrooms include doubles, family rooms and suites, featuring luxurious 350 thread count Egyptian cotton bedding, down pillows, Italian marble bathrooms, elegant decor and cutting-edge technology, with Samsung TVs offering up to 300 channels in multiple languages and free high-speed WiFi up to 150mbps on an unlimited number of devices. For a real treat, book into one of the hotel's stunning square-facing rooms or suites to make it feel as if you are floating above the bustling Leicester Square. Leicester Square Kitchen is a place to enjoy superb food in effortlessly cool surroundings. Contemporary furnishings coupled with a relaxed atmosphere provide the backdrop to a fabulous fusion of Peruvian-Mexican sharing plates, with all food being prepared onsite. Meanwhile, (the) At The Hampshire Lounge Bar and al fresco terrace offers afternoon tea and light snacks. Always on trend, the Lounge Bar also regularly collaborates with some of the world's finest food and drink brands. Famous sights and attractions, such as Soho, Piccadilly Circus, China Town, Covent Garden, Mayfair, Regent St, Trafalgar Square's National Gallery and National Portrait Gallery, Fortnum and Mason and the Embankment, are all minutes away, as is Leicester Square Underground station (linking to London Waterloo).
Overall 8.9 Excellent
Based on 3,097 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
9.0
Pros: Great location
Good
6.0
Pros: Excellent location. Very quiet for the activity outside. Staff very courteous and professional.
Poor
1.0
Pros: Location - central proximity to Tube & restaurants
Excellent
10.0
Pros: The check-in staff were brilliant. Also nice little sweet stand next to reception desk offering free sweets. Provided a glass of Prosecco during check-in.
Okay
5.8
Excellent
10.0
Pros: The room was FANTASTIC for my family and I. It was overlooking the square and had these great windows. The staff was WONDERFUL! They were very professional and went out of their way to assist us. They treated us with chocolate covered strawberries, lovely
Excellent
10.0
Pros: The friendliness of the staff was outstanding!
Excellent
8.3
Pros: We really enjoyed our stay at this hotel. The staff was very friendly and the breakfast is just amazing.
Okay
5.0
Pros: Sliding door to closet broken. Bed lumpy and very uncomfortable. Bathroom lacking for a lack of a better word.
Excellent
10.0
Pros: From the minute we arrived the service was impeccable. The staff were very friendly and helpful. We had a free room upgrade too overlooking Leicester Square.
Excellent
10.0
Pros: The hotel was very clean, the staff were all very helpful and the feed was excellent. A great location
Excellent
10.0
Pros: Centrally located. Staff.
Details
Reviews
Overall 8.9 Excellent
Based on 3,097 reviews
Location
9.7
Service
9.4
Breakfast
8.8
Bar
8.5
Food
7.9
Room
7.1
WiFi
6.6
Wellness
2.8
Service
9.9
Location
9.8
Breakfast
8.9
Room
7.3
Location
9.8
Service
9.1
Breakfast
8.9
Room
7.0
Location
9.8
Service
9.5
Room
6.1
Comfort
5.4
Service
9.5
Breakfast
8.8
9.0 Excellent
Pros: Great location
Cons: None
6.0 Good
Pros: Excellent location. Very quiet for the activity outside. Staff very courteous and professional.
Cons: Rooms a little dated.
1.0 Poor
Pros: Location - central proximity to Tube & restaurants
Cons: I travel frequently and spend a great deal of time in hotels globally. Radisson Blu is not 5 star and shouldn’t be classified as such. I’d like to speak with an agent regarding this trip
10.0 Excellent
Pros: The check-in staff were brilliant. Also nice little sweet stand next to reception desk offering free sweets. Provided a glass of Prosecco during check-in.
Cons: Nothing
5.8 Okay
Pros:
Cons: The standard room was to small. The bathtub was to small. Just everything was to small. You had to go to the corner to get a Taxi cause it wouldn’t come to the from bad thing when you have many bags. Rooms were antiquated and we had to switch rooms and upgrade and pay out of pocket even though the first they put us in had mold coming out the ceiling not my type of hotel.
10.0 Excellent
Pros: The room was FANTASTIC for my family and I. It was overlooking the square and had these great windows. The staff was WONDERFUL! They were very professional and went out of their way to assist us. They treated us with chocolate covered strawberries, lovely
Cons: Nope it was PERFECT!
10.0 Excellent
Pros: The friendliness of the staff was outstanding!
Cons: Only 2 choices of beer in the bar.
8.3 Excellent
Pros: We really enjoyed our stay at this hotel. The staff was very friendly and the breakfast is just amazing.
Cons: The room are getting a little bit old. IMO they should get a refresh soon. However, the bed is very comfortable and the room is very quiet even though we had a view on the park in front of the hotel.
5.0 Okay
Pros: Sliding door to closet broken. Bed lumpy and very uncomfortable. Bathroom lacking for a lack of a better word.
Cons:
10.0 Excellent
Pros: From the minute we arrived the service was impeccable. The staff were very friendly and helpful. We had a free room upgrade too overlooking Leicester Square.
Cons: Nothing
10.0 Excellent
Pros: The hotel was very clean, the staff were all very helpful and the feed was excellent. A great location
Cons:
10.0 Excellent
Pros: Centrally located. Staff.
Cons: Heavy tourist area but centrally located which was nice for convenience.
The Radisson Blu Edwardian Hampshire Hotel, part of Edwardian Hotels London, is located in the heart of the city's iconic film and theatreland. The building itself is a striking combination of classic red-brick architecture and a sleek, contemporary interior. Especially eye-catching are the incredible views guests can see from their rooms, taking in the London Eye, Nelson's Column and a close-up view of Leicester Square Gardens which is fabulous during movie premiere nights. A 24 hour fitness room and 6 private meeting spaces hosting between 2 and 120 people complete the hotel's outstanding facilities. The 127 bedrooms include doubles, family rooms and suites, featuring luxurious 350 thread count Egyptian cotton bedding, down pillows, Italian marble bathrooms, elegant decor and cutting-edge technology, with Samsung TVs offering up to 300 channels in multiple languages and free high-speed WiFi up to 150mbps on an unlimited number of devices. For a real treat, book into one of the hotel's stunning square-facing rooms or suites to make it feel as if you are floating above the bustling Leicester Square. Leicester Square Kitchen is a place to enjoy superb food in effortlessly cool surroundings. Contemporary furnishings coupled with a relaxed atmosphere provide the backdrop to a fabulous fusion of Peruvian-Mexican sharing plates, with all food being prepared onsite. Meanwhile, (the) At The Hampshire Lounge Bar and al fresco terrace offers afternoon tea and light snacks. Always on trend, the Lounge Bar also regularly collaborates with some of the world's finest food and drink brands. Famous sights and attractions, such as Soho, Piccadilly Circus, China Town, Covent Garden, Mayfair, Regent St, Trafalgar Square's National Gallery and National Portrait Gallery, Fortnum and Mason and the Embankment, are all minutes away, as is Leicester Square Underground station (linking to London Waterloo).
A stay at St. James' Court, A Taj Hotel, London places you in the heart of London, within a 10-minute walk of Buckingham Palace and Victoria Palace Theatre. Featured amenities include wired Internet access (surcharge), a business center, and limo/town car service. Event facilities at this hotel consist of a conference center and a meeting room.
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Overall 8.8 Excellent
Based on 15,631 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
8.0
Pros: Fabulous location, good restaurants and bars, comfortable bedding and linens.
Excellent
10.0
Pros: Room was newly refurbished and very luxurious. Location was great, steps to Buckingham Palace and other city sights.
Excellent
9.1
Pros: Loved the staff, loved the room, and over all loved the location and how close it was to the Tube, Buckingham palace and Westminster Abbey.
Excellent
9.0
Pros: The people who work at the Front desk are terrific. They were very accommodating when I requested a late check out. Plus they gave me a coffee maker for the room which was great.
Mediocre
2.0
Pros: Location is great
Good
6.8
Pros: Bed super comfy , location is good . Staffs are very friendly !
Excellent
9.0
Pros: Great location and very kind staff.
Excellent
10.0
Pros: Location is perfect! Service is excellent, and it is my favorite hotel in London.
Excellent
10.0
Pros: Everything was great , except the air conditioning in the room.
Excellent
10.0
Pros: Location was ideal
Excellent
8.0
Pros: Great breakfast - better to be early though!
Excellent
10.0
Pros: Excellent friendly staff with great customer service and a very relaxed and comfortable place to stay in a very central location
Details
Reviews
Overall 8.8 Excellent
Based on 15,631 reviews
Location
9.7
Service
9.0
Breakfast
7.4
Room
6.9
Amenities
6.8
Pool
6.6
WiFi
5.1
Location
9.6
Service
9.3
Wellness
8.1
Breakfast
8.0
Room
7.1
WiFi
3.5
Location
9.3
Service
9.1
Wellness
8.4
Breakfast
7.8
Room
7.5
WiFi
3.7
Location
9.5
Service
9.3
Breakfast
7.4
Room
6.9
Value
5.8
Location
9.8
Service
9.4
Breakfast
7.3
Vibe
7.0
Room
6.4
8.0 Excellent
Pros: Fabulous location, good restaurants and bars, comfortable bedding and linens.
Cons: Very tiny, very cramped bathroom. Should have been a stand-alone shower but instead a small bathtub with shower head was placed but you had to climb over the toilet to get into the tub. Current renovations also an inconvenience.
10.0 Excellent
Pros: Room was newly refurbished and very luxurious. Location was great, steps to Buckingham Palace and other city sights.
Cons:
9.1 Excellent
Pros: Loved the staff, loved the room, and over all loved the location and how close it was to the Tube, Buckingham palace and Westminster Abbey.
Cons: Our room was next to the laundry room so when we slept in we heard them slamming the door continuously
9.0 Excellent
Pros: The people who work at the Front desk are terrific. They were very accommodating when I requested a late check out. Plus they gave me a coffee maker for the room which was great.
Cons: The hallways seemed a little dirty. Plus the room decor was tired.
2.0 Mediocre
Pros: Location is great
Cons: Call in advanced to inform the hotel that my flight rescheduled, hotel receptionist put me on hold and no response. Concierge giving wrong information, and that when I arrived at that location, the place does open on Sunday.
6.8 Good
Pros: Bed super comfy , location is good . Staffs are very friendly !
Cons: The room we have stayed (room 434) in a terrible condition . Need serious remodeling .Nothing like they posted on the internet . The draw of night stand is very dirty , lots of crumbs . Feels like three stars only .
9.0 Excellent
Pros: Great location and very kind staff.
Cons: A pool or at least hot tub would've been great.
10.0 Excellent
Pros: Location is perfect! Service is excellent, and it is my favorite hotel in London.
Cons:
10.0 Excellent
Pros: Everything was great , except the air conditioning in the room.
Cons:
10.0 Excellent
Pros: Location was ideal
Cons: Room was next to noisy school
8.0 Excellent
Pros: Great breakfast - better to be early though!
Cons:
10.0 Excellent
Pros: Excellent friendly staff with great customer service and a very relaxed and comfortable place to stay in a very central location
Cons: Nothing
A stay at St. James' Court, A Taj Hotel, London places you in the heart of London, within a 10-minute walk of Buckingham Palace and Victoria Palace Theatre. Featured amenities include wired Internet access (surcharge), a business center, and limo/town car service. Event facilities at this hotel consist of a conference center and a meeting room.
With easy access to the main airports and the London Underground, Park Plaza Victoria London puts you at the very heart of the action. Historical attractions, West End theatre and designer boutiques are on the doorstep and landmark attractions such as Buckingham Palace, Hyde Park and Big Ben are all within walking distance. Each of the 299 modern and spacious guestrooms majors on comfort to create a home-away from-home feel, while the spacious apartments have extra living space, a kitchenette and two televisions with Sky TV channels. After a busy day, escape to the fitness centre for a workout. The day wouldn’t be complete without a dose of Italian conviviality and dinner in TOZI Restaurant & Bar, which specialises in Venetian cicchetti and classic cocktails. For a nightcap, Vic’s Bar – the hub of the hotel – serves speciality cocktails, bar snacks and coffees, and complimentary Wi-Fi throughout the hotel to help you keep in touch on your travels.
_S-image.jpg?width=66&height=66&crop=true)
Overall 8.7 Excellent
Based on 7,037 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: My husband and I stayed for one night on Saturday night past. Before I arrived I asked on the additional section could we have a quiet room as I am a very light sleeper. I didn’t hear a thing all night, it was so lovely and quiet. We stayed on the 7th floor. The bed was so comfortable, loved the powerful shower and sky was an added bonus. Cannot fault this hotel and highly recommend it for both comfort and location. We will be back. Thank you! X
Excellent
10.0
Pros: I did not like the room that I got at first but please listen to my concerns and gave me a much better room
Excellent
10.0
Pros: Hotel very central for walking to see places of interest, Pimlico felt a safe area, with nice shops and restaurants, we would stay here again. Sadly there are some rough sleepers about, they did not bother us in any way.
Excellent
10.0
Pros: Location is great near underground station, rooms are nice and clean.
Okay
5.0
Pros: Location Good
Excellent
9.7
Pros: they were very nice. gave us a room upgrade and breakfast. vey good value and the room was in good condition. much better than all other hotels I have stayed in in London except the dorchester which is correspondingly expensive!
Good
6.0
Pros: Location
Excellent
9.0
Pros: Hotel was fab! Beautifully decorated for Christmas. Room was lovely, bed was so comfy. If I had to say one bad thing, it would be that the bathroom in the room needs a little doing up. Staff were very friendly and helpful.
Excellent
10.0
Pros: Great location
Excellent
9.6
Pros: Firstly we were given vip of the day this was a free drink each & a couple of chocolates in our room. Nice little touch on arrival
Excellent
10.0
Pros: Cleanliness and location
Excellent
9.0
Pros: Location, the smile of the front desk staffs, they did upgrade my room, with w warm welcome. and I would send warm thanks to Guest Relations Manager , and her team who made my vacation unforgettable.
Details
Reviews
Overall 8.7 Excellent
Based on 7,037 reviews
Location
9.7
Wellness
9.3
Breakfast
8.3
Comfort
8.1
Service
8.1
Room
7.7
WiFi
6.9
Location
9.8
Wellness
9.4
Comfort
8.4
Service
8.1
Breakfast
7.8
Room
7.5
Value
4.7
Location
9.7
Service
8.2
Comfort
7.7
Breakfast
7.5
Room
7.4
WiFi
5.2
Location
9.6
Breakfast
8.3
Comfort
7.7
Service
7.4
Room
6.3
Location
9.9
Breakfast
8.6
Comfort
8.1
Service
7.6
Room
7.2
10.0 Excellent
Pros: My husband and I stayed for one night on Saturday night past. Before I arrived I asked on the additional section could we have a quiet room as I am a very light sleeper. I didn’t hear a thing all night, it was so lovely and quiet. We stayed on the 7th floor. The bed was so comfortable, loved the powerful shower and sky was an added bonus. Cannot fault this hotel and highly recommend it for both comfort and location. We will be back. Thank you! X
Cons:
10.0 Excellent
Pros: I did not like the room that I got at first but please listen to my concerns and gave me a much better room
Cons:
10.0 Excellent
Pros: Hotel very central for walking to see places of interest, Pimlico felt a safe area, with nice shops and restaurants, we would stay here again. Sadly there are some rough sleepers about, they did not bother us in any way.
Cons: Nothing
10.0 Excellent
Pros: Location is great near underground station, rooms are nice and clean.
Cons: Same food everyday at breakfast, but the food is good, includes eggs, sausages, bacon, cheese and diferent types of ham, pastries, and very good fresh juices
5.0 Okay
Pros: Location Good
Cons:
9.7 Excellent
Pros: they were very nice. gave us a room upgrade and breakfast. vey good value and the room was in good condition. much better than all other hotels I have stayed in in London except the dorchester which is correspondingly expensive!
Cons:
6.0 Good
Pros: Location
Cons: The fire alarm From an alleged kitchen smoke alarm incident woke us up in the early morning. the service staff in the restaurant didn't understand English very well.Phone operator could not assist me in making an outside call and connected me to a room..
9.0 Excellent
Pros: Hotel was fab! Beautifully decorated for Christmas. Room was lovely, bed was so comfy. If I had to say one bad thing, it would be that the bathroom in the room needs a little doing up. Staff were very friendly and helpful.
Cons:
10.0 Excellent
Pros: Great location
Cons:
9.6 Excellent
Pros: Firstly we were given vip of the day this was a free drink each & a couple of chocolates in our room. Nice little touch on arrival
Cons: When you’re asked if you’d like to leave your card details for the mini bar only for it not to be stocked. £25 holding charge for 5 days for something I could not have, not good when your daughter wakes early hours & there’s no water in the fridge. Then to be told on reception that the fridge isn’t automatically stocked
10.0 Excellent
Pros: Cleanliness and location
Cons:
9.0 Excellent
Pros: Location, the smile of the front desk staffs, they did upgrade my room, with w warm welcome. and I would send warm thanks to Guest Relations Manager , and her team who made my vacation unforgettable.
Cons:
With easy access to the main airports and the London Underground, Park Plaza Victoria London puts you at the very heart of the action. Historical attractions, West End theatre and designer boutiques are on the doorstep and landmark attractions such as Buckingham Palace, Hyde Park and Big Ben are all within walking distance. Each of the 299 modern and spacious guestrooms majors on comfort to create a home-away from-home feel, while the spacious apartments have extra living space, a kitchenette and two televisions with Sky TV channels. After a busy day, escape to the fitness centre for a workout. The day wouldn’t be complete without a dose of Italian conviviality and dinner in TOZI Restaurant & Bar, which specialises in Venetian cicchetti and classic cocktails. For a nightcap, Vic’s Bar – the hub of the hotel – serves speciality cocktails, bar snacks and coffees, and complimentary Wi-Fi throughout the hotel to help you keep in touch on your travels.
The May Fair, A Radisson Collection Hotel has been a luxury icon in London's most sought after address, since its doors first opened in 1927. The May Fair boasts some of the largest bedrooms in London including an iconic collection of suites. A 3D cinema, tranquil May Fair Spa, 24hr gym and adjoining Palm Beach Casino make it one of the city's most sought-after places to stay or visit. Just down the road from Buckingham Palace, Bond Street's exclusive jewellery stores, cafes and boutiques as well as Berkeley Street's world famous restaurants, it is the perfect base from which to explore the fashion, art and culture that make Mayfair THE place to be for locals, celebrities and discerning business travellers alike. Green Park station is around the corner, with easy access to Canary Wharf. The May Fair Hotel's bedrooms features elegant, contemporary decor, Italian marble bathrooms and luxury Vispring beds with down pillows and 350 thread count Egyptian cotton bedding. All are equipped with free WiFi up to 150mbps on unlimited devices and Samsung TVs offering up to 300 channels in multiple languages. In selected suites, iPads let guests browse the hotel's services and menus before ordering with the touch of a screen. The May Fair, A Radisson Collection Hotel is a foodie heaven. As the flagship kitchen, May Fair Kitchen offers mouth-watering menu of Mediterranean style sharing plates, our signature contemporary Peruvian and Mexican dishes from Monmouth Kitchen and Leicester Square Kitchen and afternoon tea while enjoying the cool atmosphere provided by drop lighting, contemporary furnishings and a DJ 3 nights a week. May Fair Bar is perfect for a daytime meeting or coffee and when the sun goes down, it transforms into one of London's best night spots, serving exquisite cocktails and light bites. May Fair Terrace provides a sleek, open-air enclave for drinks and cigars.
Overall 8.7 Excellent
Based on 3,988 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
9.0
Pros: The location
Okay
5.4
Excellent
9.6
Pros: Very nice location, excellent staff and fabulous breakfast
Poor
1.0
Pros: Nothing
Good
7.1
Pros: Great location!
Excellent
10.0
Pros: Everything
Mediocre
3.4
Pros: The location
Good
7.7
Pros: Location is great, good access to big chunks of London by foot
Rooms are spacious for a big city
Staff very helpful
Excellent
8.5
Pros: Location, deluxe room quite good in size
Excellent
10.0
Pros: Great location, great staff, great services.. the place is spotloss clean and neat.
Excellent
10.0
Pros: Well we celebrated our 25th wedding anniversary at the Mayfair and the staff could do more for us. We come back to our room to find a complimentary bottle of bubbly and chocolates, such a great supprize for both myself and the wife. Would we stay again definitely 100%.
Excellent
8.2
Pros: The location was fantastic.
Details
Reviews
Overall 8.7 Excellent
Based on 3,988 reviews
Location
9.9
WiFi
9.6
Service
8.4
Breakfast
8.1
Food
8.1
Room
6.4
Location
9.9
Service
8.7
Breakfast
8.4
Vibe
6.3
Room
6.0
Location
9.9
Service
8.4
Breakfast
8.1
Room
5.6
Location
9.9
Service
8.4
Comfort
6.4
Room
5.6
Location
9.9
Service
8.1
Vibe
6.0
Room
5.6
Amenities
5.5
9.0 Excellent
Pros: The location
Cons: Nothing
5.4 Okay
Pros:
Cons: The rooms are small, old and run down. Worst value for the money.
9.6 Excellent
Pros: Very nice location, excellent staff and fabulous breakfast
Cons: Room quite hot, Windows not to be opened and airco being a bit noisy
1.0 Poor
Pros: Nothing
Cons: I have a serious complaint about the stay last night on top of a previous stay last week, basically the Hotel management allow occupiers of the 8th floor suites to play loud music until any time they wish, to the detriment of the guests below. Unacceptable. During the nights of the 29th and 30th while I was in room 442 the fire alarm went off 3 or 4 times. That was coupled with noise which I thought was coming from outside but was probably from a suite on the 8th floor. Last night I stayed in room 752 and was unable to sleep after 2am due to very loud noise (and I mean VERY loud plus vibrations and strong bass, Arabic music) coming from upstairs on the 8th floor. When I complained to the Duty manager he apparently went upstairs, asked them to turn down the music and they did not, instead the music continued until 5:30am at which point I checked out and left the Hotel to go very early to the airport to sleep. The Duty Manager did offer me a room at around 3am where I could go and sleep but I refused since it should not be me to continue being inconvenienced and I had no idea the music would continue until 5:30am! NEVER Again!!!
7.1 Good
Pros: Great location!
Cons: Rooms are very basic for the money we paid!!!
10.0 Excellent
Pros: Everything
Cons:
3.4 Mediocre
Pros: The location
Cons: The room's need total renovation as they are old and worn out. Good cleaning would also be a good start.
7.7 Good
Pros: Location is great, good access to big chunks of London by foot
Rooms are spacious for a big city
Staff very helpful
Cons: Gym a bit small
Too long a wait for elevators
Breakfast crowded late in the morning, not so special
8.5 Excellent
Pros: Location, deluxe room quite good in size
Cons: Housekeeping not on par with 5 star hotels. Sometimes they forget to clean the room. I have to call to ask them to clean otherwise they would wait hours and hours before they clean.
10.0 Excellent
Pros: Great location, great staff, great services.. the place is spotloss clean and neat.
Cons:
10.0 Excellent
Pros: Well we celebrated our 25th wedding anniversary at the Mayfair and the staff could do more for us. We come back to our room to find a complimentary bottle of bubbly and chocolates, such a great supprize for both myself and the wife. Would we stay again definitely 100%.
Cons:
8.2 Excellent
Pros: The location was fantastic.
Cons: The out of town crowd the hotel attracts is undesirable... I often made to feel like second class due to the fact I am a woman... I hear this crowd often descends on London in the summer though so I can't slight the hotel for accommodating to them
The May Fair, A Radisson Collection Hotel has been a luxury icon in London's most sought after address, since its doors first opened in 1927. The May Fair boasts some of the largest bedrooms in London including an iconic collection of suites. A 3D cinema, tranquil May Fair Spa, 24hr gym and adjoining Palm Beach Casino make it one of the city's most sought-after places to stay or visit. Just down the road from Buckingham Palace, Bond Street's exclusive jewellery stores, cafes and boutiques as well as Berkeley Street's world famous restaurants, it is the perfect base from which to explore the fashion, art and culture that make Mayfair THE place to be for locals, celebrities and discerning business travellers alike. Green Park station is around the corner, with easy access to Canary Wharf. The May Fair Hotel's bedrooms features elegant, contemporary decor, Italian marble bathrooms and luxury Vispring beds with down pillows and 350 thread count Egyptian cotton bedding. All are equipped with free WiFi up to 150mbps on unlimited devices and Samsung TVs offering up to 300 channels in multiple languages. In selected suites, iPads let guests browse the hotel's services and menus before ordering with the touch of a screen. The May Fair, A Radisson Collection Hotel is a foodie heaven. As the flagship kitchen, May Fair Kitchen offers mouth-watering menu of Mediterranean style sharing plates, our signature contemporary Peruvian and Mexican dishes from Monmouth Kitchen and Leicester Square Kitchen and afternoon tea while enjoying the cool atmosphere provided by drop lighting, contemporary furnishings and a DJ 3 nights a week. May Fair Bar is perfect for a daytime meeting or coffee and when the sun goes down, it transforms into one of London's best night spots, serving exquisite cocktails and light bites. May Fair Terrace provides a sleek, open-air enclave for drinks and cigars.
A stay at Eccleston Square Hotel places you in the heart of London, within a 10-minute walk of Apollo Victoria Theatre and Victoria Palace Theatre. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and a meeting room.
Overall 8.7 Excellent
Based on 661 reviews
All reviews
- All reviews
- Couples
- Solo
- Families
- Business
Good
6.0
Pros: Loved the location and room
Excellent
10.0
Pros: Fantastic boutique hotel. The rooms are compact but so beautifully designed and furnished and the space is maximised for comfort and convenience. Great sound proofing too so a wonderful nights sleep was had. Breakfast was first class - choice of continental, full English or dishes made to order. Service was excellent throughout
Good
6.7
Pros: Extraordinary decor and hi tech room facilities.
Excellent
8.5
Pros: Lots of electronic features
Very handy to Victoria Station and Victoria Coach Station
Excellent
8.8
Pros: Location
Details
Reviews
Overall 8.7 Excellent
Based on 661 reviews
WiFi
10.0
Vibe
9.7
Location
9.6
Service
8.7
Room
6.3
Breakfast
6.2
Comfort
4.6
Location
9.7
Vibe
9.6
Service
9.0
Room
6.0
Comfort
4.6
Vibe
9.6
Room
5.4
Comfort
4.1
Service
8.6
Room
5.5
Comfort
4.3
Room
5.6
Comfort
4.7
6.0 Good
Pros: Loved the location and room
Cons: Loved the location and room but unfortunately didn’t sleep well due to noise (mainly TV from next room) so guess walls were thin.
10.0 Excellent
Pros: Fantastic boutique hotel. The rooms are compact but so beautifully designed and furnished and the space is maximised for comfort and convenience. Great sound proofing too so a wonderful nights sleep was had. Breakfast was first class - choice of continental, full English or dishes made to order. Service was excellent throughout
Cons:
6.7 Good
Pros: Extraordinary decor and hi tech room facilities.
Cons: The room was very small. I was sold un upgrade but the king size bed in the room made it very difficult to move around the room. The bathroom was tidy, The sink was very small
8.5 Excellent
Pros: Lots of electronic features
Very handy to Victoria Station and Victoria Coach Station
Cons: Would have traded all the electronic gadgets for another 20 square feet of combined room/bathroom size.
8.8 Excellent
Pros: Location
Cons: Room was very small, couldn’t really move. They did offer us a bigger room at a higher premium.
A stay at Eccleston Square Hotel places you in the heart of London, within a 10-minute walk of Apollo Victoria Theatre and Victoria Palace Theatre. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and a meeting room.
Overall 8.6 Excellent
Based on 6,817 reviews
All reviews
- All reviews
- Couples
- Solo
- Families
- Business
Excellent
8.0
Pros: Hotel was in a great location with a friendly staff
Excellent
10.0
Pros: Helpful staff. Wine and cheese event of exceptional quality with friendly atmosphere.
Excellent
10.0
Pros: Central location on a quiet street. Friendly, knowledgeable staff. Efficiency at a busy Reception. All staff was ready and willing to help. I needed to leave my suitcase for the day after checkout and again the staff couldn’t have been kinder or mo
Good
7.0
Pros: Location
Excellent
10.0
Pros: Room location friendly staff Cleanliness good value
Excellent
9.6
Pros: What's not to like. Perfect central London location, excellent facilities, wonderful happy helpful staff, and wine and cheese included in the price!
Okay
4.0
Excellent
8.8
Pros: The staff was very friendly :) they know different languages so they made us feel at home
Excellent
9.6
Pros: Great location!
Good
7.0
Pros: the room was very clean, very central location and walking distance from the centre.
Excellent
9.0
Pros: Nice and clean and very modern
Excellent
10.0
Pros: Very helpful staff could not be more helpful and made you feel at home with everything you needed loved the breakfast good choice of food on the buffet bar more than I could eat
Details
Reviews
Overall 8.6 Excellent
Based on 6,817 reviews
Location
9.8
Bar
9.7
Service
9.5
Food
9.3
Vibe
9.2
Cleanliness
9.1
Value
9.0
Breakfast
7.3
WiFi
6.2
Room
4.9
Comfort
2.5
Bar
9.6
Service
9.6
Location
9.6
Value
9.4
Vibe
9.2
Cleanliness
9.1
Food
9.1
Breakfast
7.5
Room
4.8
WiFi
4.8
Comfort
1.9
Bar
9.8
Location
9.8
Service
9.3
Food
9.2
Cleanliness
9.0
Value
8.4
Breakfast
6.7
Room
5.4
WiFi
4.5
Comfort
3.7
Location
10.0
Bar
9.5
Cleanliness
9.3
Service
9.3
Vibe
9.1
Value
8.9
Food
8.7
Breakfast
7.2
WiFi
3.6
Room
3.5
Comfort
1.7
Location
9.9
Bar
9.8
Service
9.5
Food
9.4
Value
8.5
Breakfast
6.6
Room
3.4
Comfort
2.7
8.0 Excellent
Pros: Hotel was in a great location with a friendly staff
Cons: Room was very small for 2 people. It was hard to get around the luggage when the bags were open
10.0 Excellent
Pros: Helpful staff. Wine and cheese event of exceptional quality with friendly atmosphere.
Cons: The rooms are tiny. It was perfect for our overnight stay but for a longer stay I would prefer more room and much more storage capacity--no closet or drawer is provided.
10.0 Excellent
Pros: Central location on a quiet street. Friendly, knowledgeable staff. Efficiency at a busy Reception. All staff was ready and willing to help. I needed to leave my suitcase for the day after checkout and again the staff couldn’t have been kinder or mo
Cons:
7.0 Good
Pros: Location
Cons: Rooms were even tinier than expected (and I did expect small rooms)
10.0 Excellent
Pros: Room location friendly staff Cleanliness good value
Cons: Only thing was TV wasn't working properly other than that fantastic stay
9.6 Excellent
Pros: What's not to like. Perfect central London location, excellent facilities, wonderful happy helpful staff, and wine and cheese included in the price!
Cons: The rooms are fairly small but for the price and location (and with the really smart decor) they were great!
4.0 Okay
Pros:
Cons: Noisy sound coming out of the AC
8.8 Excellent
Pros: The staff was very friendly :) they know different languages so they made us feel at home
Cons: The room is very small
9.6 Excellent
Pros: Great location!
Cons: Couldn’t walk around bed!
7.0 Good
Pros: the room was very clean, very central location and walking distance from the centre.
Cons: just too small vs money paid.
9.0 Excellent
Pros: Nice and clean and very modern
Cons: Small room. Room was as wide as the bed was long
10.0 Excellent
Pros: Very helpful staff could not be more helpful and made you feel at home with everything you needed loved the breakfast good choice of food on the buffet bar more than I could eat
Cons: No
Overlooking tranquil Vincent Square in the heart of Westminster; Wellington Hotel combines contemporary design with character. Each of the 84 spacious guestrooms and apartments (with kitchenette) feature: stylish interiors, en suite bathrooms, air-conditioning, complimentary Wi-Fi and work desk with USB port and international adaptor socket. The 24hr gym is equipped with cardio machines, bodyweight apparatus and free weights. The restaurant serves a full English breakfast and an Italian inspired la carte menu for lunch & dinner. The convivial atmosphere of the lounge bar makes it the perfect setting for cocktails or afternoon tea (24hr room service is available). There are two innovative & unique conference rooms and landscaped lawns. Both Wellington Suite (maximum capacity 125 delegates) and Chapel Suite (maximum capacity 85 delegates) combine period features including parquet flooring, stained glass windows and vaulted ceilings, with modern technology. The lawns are ideal for summer BBQs. Local iconic landmarks include Buckingham Palace, Houses of Parliament and Big Ben and Westminster Abbey.
Overall 8.6 Excellent
Based on 1,931 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
9.0
Pros: I had an enjoyable and relaxing stay at the Wellington Hotel. The staff were welcoming and the room was comfortable and well-equipped. It is in an excellent location yet quiet and away from the bustle of Victoria.
Excellent
9.0
Pros: Staff excellent and very friendly atmosphere
Excellent
9.0
Pros: This is a lovely hotel in a good location, an attractive area - a part of London we weren't familiar with, but it was great. Our room was very nice, modern, comfortable and clean, and had a nice sitting area too. Nice pre-dinner drink at the bar. We didn't use the restaurant but the menu looked decent and reasonable.
Poor
1.0
Pros: Pretty
Excellent
9.0
Pros: The Wellington Hotel is in a large, quiet square which contains a school playing field. It is an easy walk to/from Victoria Station (but taxi needed if you have luggage). It is also convenient for Westminster Roman Catholic Cathedral (completed 1903), an impressive Byzantine-style building - not to be confused with the much more historic Westminster Abbey (Church of England) at the other end of Victoria Street. Both of these great churches have many features of interest and also world-class choirs, so music-lovers might wish to attend a choral service. The hotel has friendly and helpful staff, comfortable rooms and a useful lounge area, and good cooking. Seasonal touches - such as hot mulled wine on offer near Reception from 5 p.m. on December evenings - are appreciated.
Good
7.0
Pros: Room was clean and fairly modern, bathroom a little cramped but again clean. Pleanty of space in the actual room, good hot water and heating. Perfect location for anywhere from Victoria to Westminster and great to walk around the area.
Details
Reviews
Overall 8.6 Excellent
Based on 1,931 reviews
Location
9.5
WiFi
9.4
Cleanliness
9.2
Service
8.4
Room
7.8
Comfort
7.4
Breakfast
5.7
Value
5.3
Cleanliness
9.5
Location
9.3
Service
8.5
Room
7.5
Comfort
6.7
Breakfast
5.6
Value
4.8
Location
9.8
Cleanliness
9.1
Service
8.2
Comfort
7.6
Room
6.6
Breakfast
6.4
Location
9.6
Cleanliness
9.4
Service
8.4
Room
8.1
Comfort
7.7
Breakfast
5.0
Value
4.4
Location
9.6
Service
8.6
Room
7.5
9.0 Excellent
Pros: I had an enjoyable and relaxing stay at the Wellington Hotel. The staff were welcoming and the room was comfortable and well-equipped. It is in an excellent location yet quiet and away from the bustle of Victoria.
Cons: Access for disabled guests at the front of the hotel is difficult as there are steps. There is disabled access at the back of the hotel.
9.0 Excellent
Pros: Staff excellent and very friendly atmosphere
Cons: All good
9.0 Excellent
Pros: This is a lovely hotel in a good location, an attractive area - a part of London we weren't familiar with, but it was great. Our room was very nice, modern, comfortable and clean, and had a nice sitting area too. Nice pre-dinner drink at the bar. We didn't use the restaurant but the menu looked decent and reasonable.
Cons: Nothing not to like.
1.0 Poor
Pros: Pretty
Cons: Bed was not comfy at all. The maid/housekeeping cane into room twice!! Kept knocking and woke us up two times which was taking the mick! Once at 8am and again at 10.05 am! Not happy. Had the worst nights sleep ever. When telling the reception In the morning, all he could say was I’m sorry that shouldn’t have happened.
9.0 Excellent
Pros: The Wellington Hotel is in a large, quiet square which contains a school playing field. It is an easy walk to/from Victoria Station (but taxi needed if you have luggage). It is also convenient for Westminster Roman Catholic Cathedral (completed 1903), an impressive Byzantine-style building - not to be confused with the much more historic Westminster Abbey (Church of England) at the other end of Victoria Street. Both of these great churches have many features of interest and also world-class choirs, so music-lovers might wish to attend a choral service. The hotel has friendly and helpful staff, comfortable rooms and a useful lounge area, and good cooking. Seasonal touches - such as hot mulled wine on offer near Reception from 5 p.m. on December evenings - are appreciated.
Cons: The handsome flight of steps leading up to the entrance could be improved by a stylish handrail, which older guests would greatly appreciate. The uninviting "goods entrance" for disabled access off the street at the back would be a poor introduction for less mobile guests to a pleasant hotel. The taps serving the bath/shower are not of a standard design. Clear instructions with a diagram would be helpful.
7.0 Good
Pros: Room was clean and fairly modern, bathroom a little cramped but again clean. Pleanty of space in the actual room, good hot water and heating. Perfect location for anywhere from Victoria to Westminster and great to walk around the area.
Cons: The reception staff always friendly and obviously well trained if at times stressed. But I would expect and welcome all staff looking all guests in the eye and saying good morning or hello when passing them in the corridor.
Overlooking tranquil Vincent Square in the heart of Westminster; Wellington Hotel combines contemporary design with character. Each of the 84 spacious guestrooms and apartments (with kitchenette) feature: stylish interiors, en suite bathrooms, air-conditioning, complimentary Wi-Fi and work desk with USB port and international adaptor socket. The 24hr gym is equipped with cardio machines, bodyweight apparatus and free weights. The restaurant serves a full English breakfast and an Italian inspired la carte menu for lunch & dinner. The convivial atmosphere of the lounge bar makes it the perfect setting for cocktails or afternoon tea (24hr room service is available). There are two innovative & unique conference rooms and landscaped lawns. Both Wellington Suite (maximum capacity 125 delegates) and Chapel Suite (maximum capacity 85 delegates) combine period features including parquet flooring, stained glass windows and vaulted ceilings, with modern technology. The lawns are ideal for summer BBQs. Local iconic landmarks include Buckingham Palace, Houses of Parliament and Big Ben and Westminster Abbey.
London Hilton on Park Lane directly overlooks Royal Hyde Park and offers stunning views from every room and suite. The hotel is close to all of London’s main attractions, from West End theatres and world-famous landmarks such as Buckingham Palace, to the vibrant shopping districts of Oxford Street, Knightsbridge and Bond Street. Soaring high above the city streets, London Hilton on Park Lane Hotel is famed for its unparalleled service and prestigious Park Lane location. The hotel’s proximity to the underground stations of Hyde Park and Green Park makes it the perfect base from which to explore London’s many sites. Boasting a range of famous London restaurants and bars, our Park Lane hotel offers a culinary journey starting with Breakfast at Hilton at Podium Restaurant and Bar. Sample our Confessions of a Chocoholic afternoon tea, followed by Champagne in our designer POP Bar. For dining with a Tiki twist, there’s the Polynesian-inspired Trader Vic’s. For the ultimate fine dining, visit Michelin-starred Galvin at Windows. Situated on the 28th floor, this destination restaurant and bar is renowned for its breathtaking views and seasonally inspired French haute cuisine. Guests can end the day at top celebrity nightspot, Whisky Mist at Zeta. London Hilton on Park Lane offers a wide range of meetings and event space for any occasion - from small business meetings to glamorous award dinners and stylish weddings. The hotel has become synonymous with prestige events, both large and small.
Overall 8.5 Excellent
Based on 3,674 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Okay
4.0
Pros: The location only
Excellent
10.0
Pros: Everything
Excellent
8.8
Pros: Location brilliant, most of the staff were really very nice. Nice breakfast and afternoon tea. Lovely view! We had a great time.
Good
6.3
Pros: The location was good
Mediocre
2.0
Pros: Nothing
Good
7.0
Pros: Orange juice machine.
Mediocre
3.0
Pros: the only good thing about this hotel is location and very friendly staff
Excellent
8.0
Pros: breakfast. front desk was very nice. Room service was excellent. the housekeepers were very nice, but cleaned the minimal.
Good
7.0
Pros: It was where the event I was going was being held.
Excellent
10.0
Pros: I am so very impressed with the staff at this hotel. I received an unbelievable upgrade. Valetiu smadhed it out of the ballpark. 100% chsnce I will be back. Price paid, extraordinary value for money.
Excellent
10.0
Pros: great restaurants, bars, lounges & clubs in the hotel or connected just outside
Excellent
8.0
Pros: Great location, clean an friendly
Details
Reviews
Overall 8.5 Excellent
Based on 3,674 reviews
Location
9.5
Bar
8.9
Service
8.5
Food
8.4
Breakfast
8.1
Amenities
7.3
Room
7.0
WiFi
5.6
Value
4.7
Cleanliness
4.6
Comfort
4.4
Location
9.6
Service
8.3
Breakfast
8.2
Room
6.1
Value
5.5
Cleanliness
4.4
Comfort
4.2
Location
9.6
Service
8.5
Breakfast
8.4
Room
6.1
Comfort
3.9
Location
9.5
Service
8.7
Amenities
6.6
Room
5.8
Comfort
4.1
Location
9.5
Service
8.6
Room
6.1
Comfort
3.9
4.0 Okay
Pros: The location only
Cons: How they staff treated me first. Also the room was connected to another one and was very dirty.
10.0 Excellent
Pros: Everything
Cons: Nothing
8.8 Excellent
Pros: Location brilliant, most of the staff were really very nice. Nice breakfast and afternoon tea. Lovely view! We had a great time.
Cons: Certain areas and carpets were showing a bit of wear. But overall very very nice stay.
6.3 Good
Pros: The location was good
Cons: The bathroom was so antiquated .I had to fill the bath on several occasions as the the plug was no longer functioning. It took many minutes to obtain hot water. The bath itself had cracks and mould around the sides. The breakfast was abysmal with only a small selection available. My partner had chosen baked beans which she ate but told me that they were cold. I chose some scrambled eggs which smelt like fish, this I mentioned to the waiter who informed the chef who claimed that this is the smell you get from pasteurized eggs. I cannot remember this odour having eaten pasteurized eggs on several occasions. I think they have seriously overcharged for what they have offered. I will never return to this hotel ever again.
2.0 Mediocre
Pros: Nothing
Cons: Rude racist staff. Old shabby hotel. Feels like a 2* property. The manager and reception staff was very rude. Would never see a Hilton again in my life.
7.0 Good
Pros: Orange juice machine.
Cons: The breakfast lets the hotel down and does not match standards of a 5 stars hotel in London. Breakfast staff seemed untrained and inexperienced. Food was not varied and it was difficult to understand how it needed to be ordered. It all seemed very disorganised . Tables were not prepared and nobody seemed to be attending them . Staying with two people coming from abroad , very embarrassing . Someone should be overseeing the staff .
3.0 Mediocre
Pros: the only good thing about this hotel is location and very friendly staff
Cons: hotel claims 5 stars, however it can hardly be considered as one. bath room is absolutely old requires deep maintenance. was very cold in the room, the cold air was coming from closed windows (even though we had heating fully switched on). Hotels as Hilton shall provide expected quality, which surely was not the case here. Very used/exchausted hotel.
8.0 Excellent
Pros: breakfast. front desk was very nice. Room service was excellent. the housekeepers were very nice, but cleaned the minimal.
Cons: the room needs to be redone. the paint on the molding is cracking, the furniture is very old, curtains stained.
7.0 Good
Pros: It was where the event I was going was being held.
Cons: The price
10.0 Excellent
Pros: I am so very impressed with the staff at this hotel. I received an unbelievable upgrade. Valetiu smadhed it out of the ballpark. 100% chsnce I will be back. Price paid, extraordinary value for money.
Cons: Nothing.
10.0 Excellent
Pros: great restaurants, bars, lounges & clubs in the hotel or connected just outside
Cons:
8.0 Excellent
Pros: Great location, clean an friendly
Cons: Shower could with updating as leaking. An that once security opened room to balcony could nor shut again.
London Hilton on Park Lane directly overlooks Royal Hyde Park and offers stunning views from every room and suite. The hotel is close to all of London’s main attractions, from West End theatres and world-famous landmarks such as Buckingham Palace, to the vibrant shopping districts of Oxford Street, Knightsbridge and Bond Street. Soaring high above the city streets, London Hilton on Park Lane Hotel is famed for its unparalleled service and prestigious Park Lane location. The hotel’s proximity to the underground stations of Hyde Park and Green Park makes it the perfect base from which to explore London’s many sites. Boasting a range of famous London restaurants and bars, our Park Lane hotel offers a culinary journey starting with Breakfast at Hilton at Podium Restaurant and Bar. Sample our Confessions of a Chocoholic afternoon tea, followed by Champagne in our designer POP Bar. For dining with a Tiki twist, there’s the Polynesian-inspired Trader Vic’s. For the ultimate fine dining, visit Michelin-starred Galvin at Windows. Situated on the 28th floor, this destination restaurant and bar is renowned for its breathtaking views and seasonally inspired French haute cuisine. Guests can end the day at top celebrity nightspot, Whisky Mist at Zeta. London Hilton on Park Lane offers a wide range of meetings and event space for any occasion - from small business meetings to glamorous award dinners and stylish weddings. The hotel has become synonymous with prestige events, both large and small.
Overall 8.4 Excellent
Based on 6,418 reviews
All reviews
- All reviews
- Couples
- Solo
- Families
- Business
Excellent
9.0
Pros: the staff were very friendly and professional - the room was basic but was expecting that but had the essentials, shower in section of hte room, free wiifi, sky tv and free coffee/tea/water in room. as a bouns there was as wine and cheese evening free of charge for all visitors, which was great as traveling alone meant I could just relax not having to find somewhere to have a evening drink. bed was very comfortable - room was adequate size for just me staying for one night, booking out was easy and they offered a free luguage holding service, which meant I could go out and enjoy the day without having to drag all my laguage with me! definitely use the place again as great value for great location - just down from the national express bus station and opposit vicotora train station highly recommended.
Good
6.0
Pros: Customer service great, but fuse outlet wasn't working pro
Excellent
10.0
Pros: Complimentary cheese and wine! Super friendly and helpful staff.
Okay
5.0
Pros: The location is good and I enjoyed the wine and cheese which is offered to all guests from 5-7PM which helps somewhat swallow the pill for the quality of the room and excessive price.
Good
6.0
Pros: location is great
Good
7.0
Pros: Cleanliness of the room was superb.
Mediocre
3.0
Pros: Not much
Good
7.5
Pros: Location was very good and staff were great.
Excellent
10.0
Pros: Staff was so amazing and helpful!
Good
7.0
Pros: The staff at the reception was so friendly and helpful, it makes this hotel special. The complimentary cheese and wine, such a nice courtsey!
Good
6.0
Pros: Very good with checking in early and was organized.
Excellent
8.0
Pros: Close to Victoria Station and a wonderful complimentary wine and cheese each evening!
Details
Reviews
Overall 8.4 Excellent
Based on 6,418 reviews
Bar
9.8
Location
9.6
Service
9.4
Food
9.4
Vibe
9.0
Value
8.8
Cleanliness
8.6
WiFi
8.3
Breakfast
7.6
Amenities
6.4
Room
4.8
Comfort
2.5
Bar
9.8
Location
9.7
Food
9.3
Service
9.2
Vibe
8.6
Cleanliness
8.4
Breakfast
7.0
Amenities
6.7
Room
4.9
Comfort
2.3
Bar
9.9
Location
9.6
Service
9.4
Food
9.2
Vibe
8.9
Cleanliness
8.7
Breakfast
7.5
Room
5.5
Comfort
2.8
Bar
9.9
Location
9.7
Food
9.6
Service
9.4
Value
9.1
Cleanliness
8.7
Vibe
8.7
Breakfast
7.7
Amenities
6.5
Room
4.5
Comfort
2.4
Bar
9.6
Food
9.2
Location
9.2
Service
9.0
Vibe
8.9
Cleanliness
8.3
Breakfast
7.8
Room
4.5
Comfort
2.4
9.0 Excellent
Pros: the staff were very friendly and professional - the room was basic but was expecting that but had the essentials, shower in section of hte room, free wiifi, sky tv and free coffee/tea/water in room. as a bouns there was as wine and cheese evening free of charge for all visitors, which was great as traveling alone meant I could just relax not having to find somewhere to have a evening drink. bed was very comfortable - room was adequate size for just me staying for one night, booking out was easy and they offered a free luguage holding service, which meant I could go out and enjoy the day without having to drag all my laguage with me! definitely use the place again as great value for great location - just down from the national express bus station and opposit vicotora train station highly recommended.
Cons: not sure how comfortable I'll be if staying with someone with the bathroom/shower in same area / not a seperate room, so not good for newly couples! but minior issue - overall think its a great place to go for location and value for money
6.0 Good
Pros: Customer service great, but fuse outlet wasn't working pro
Cons: The bathroom is tight with glass walls not appropriate when traveling with child my son had to turn around while I showered!
10.0 Excellent
Pros: Complimentary cheese and wine! Super friendly and helpful staff.
Cons: Nothing
5.0 Okay
Pros: The location is good and I enjoyed the wine and cheese which is offered to all guests from 5-7PM which helps somewhat swallow the pill for the quality of the room and excessive price.
Cons: My room was tiny it had no window and it still cost 300 £ a night. I felt like I was in cell.
6.0 Good
Pros: location is great
Cons: room is too small.
7.0 Good
Pros: Cleanliness of the room was superb.
Cons: As I was travelling for business, it would have been nice if there was an iron in the room for ironing shirts. Also, I felt the lighting in the room was a little too dark.
3.0 Mediocre
Pros: Not much
Cons: The room is ridiculously small
7.5 Good
Pros: Location was very good and staff were great.
Cons: Tiny room that was more like a cabin on a yacht, and as wide as a bed is long. Uncomfortable bed too.
10.0 Excellent
Pros: Staff was so amazing and helpful!
Cons:
7.0 Good
Pros: The staff at the reception was so friendly and helpful, it makes this hotel special. The complimentary cheese and wine, such a nice courtsey!
Cons: The water in the shower was not particularly hot (and I love to have very hot shower) and I didn t expect the room was that that small ( but I should have expected this for such a good price and location)
6.0 Good
Pros: Very good with checking in early and was organized.
Cons: The shower was an issue. Someone helped me fix it but still had problems. It wouldn't adjust the temperature.
8.0 Excellent
Pros: Close to Victoria Station and a wonderful complimentary wine and cheese each evening!
Cons: The bed is literally against two walls so you must climb over the other person to get in or out of bed - better suited for one person.
A stay at Club Quarters Hotel, Trafalgar Square places you in the heart of London, steps from The Strand and Nelson's Column. Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Overall 8.4 Excellent
Based on 4,111 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Good
7.5
Pros: Good location. Spacious room. Comfortable bed. Good exercise room.
Excellent
8.5
Pros: The location. Three building away from the underground. Walking distance to ChinaTown and SOHO. Also walking distance to London Eye and Parliament building. Had nearby restaurants, coffee shops and bars
Excellent
10.0
Pros: Nice location and warm hospitality
Excellent
10.0
Pros: Location. Could not have been closer to everything we needes for our stay.
Good
6.7
Pros: Great location, and room was warm and comfortable.
Excellent
8.0
Pros: Location
Excellent
10.0
Pros: it was an amazing experience, the hotel is really good, super comfy and next to the underground, London Eye, Trafalgar Square, Picadilly Circus. I stayed in a very good room with a mini kitchen, and the hotel give us a welcome bottle of wine and some snac
Excellent
10.0
Pros: Hotel was great. Specifically, Christina at the Apron restaurant was wonderful. Courteous, polite, professional and sweet, she made my dining experience pleasant and delightful. I would hire her in a moment!
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Cons: $self.cons
Excellent
8.0
Pros: Location!
Excellent
10.0
Pros: Great location at t great price. Italian restaurant next door is fantastic.
Good
6.3
Pros: Facilities were beautiful albeit quite small for the price
Excellent
8.5
Pros: Location, and the business library is a great place to do work or have a quiet meeting. Wifi in the library is excellent, but not so good in the rooms. The employee's are very helpful and nice to deal with.
Details
Reviews
Overall 8.4 Excellent
Based on 4,111 reviews
Location
9.8
WiFi
8.7
Service
8.3
Wellness
7.9
Room
6.3
Value
5.5
Vibe
5.4
Breakfast
4.0
Location
10.0
Service
8.6
Room
6.0
Value
5.6
Vibe
4.3
Breakfast
3.9
Location
9.5
Service
7.9
Room
5.9
Value
5.4
Bar
5.3
Vibe
4.2
Breakfast
4.0
Location
9.9
Service
8.2
Amenities
6.3
Value
5.8
Room
5.8
Vibe
4.8
Comfort
4.7
Location
9.8
Service
7.6
Room
4.9
Breakfast
3.6
7.5 Good
Pros: Good location. Spacious room. Comfortable bed. Good exercise room.
Cons: No window to the outside, other than dismal air well.
8.5 Excellent
Pros: The location. Three building away from the underground. Walking distance to ChinaTown and SOHO. Also walking distance to London Eye and Parliament building. Had nearby restaurants, coffee shops and bars
Cons: Air conditioning not good enough for summer time. Shower somewhat small
10.0 Excellent
Pros: Nice location and warm hospitality
Cons:
10.0 Excellent
Pros: Location. Could not have been closer to everything we needes for our stay.
Cons: Spot on no complaints.
6.7 Good
Pros: Great location, and room was warm and comfortable.
Cons: The bathroom was out of place , seemed to be a last minute add on to the room.
8.0 Excellent
Pros: Location
Cons: the Bar and other facilities not great
10.0 Excellent
Pros: it was an amazing experience, the hotel is really good, super comfy and next to the underground, London Eye, Trafalgar Square, Picadilly Circus. I stayed in a very good room with a mini kitchen, and the hotel give us a welcome bottle of wine and some snac
Cons: NO NOTHING, EVERYTHING WAS PERFECT.
10.0 Excellent
Pros: Hotel was great. Specifically, Christina at the Apron restaurant was wonderful. Courteous, polite, professional and sweet, she made my dining experience pleasant and delightful. I would hire her in a moment!
8.0 Excellent
Pros: Location!
Cons:
10.0 Excellent
Pros: Great location at t great price. Italian restaurant next door is fantastic.
Cons: Staff wasn’t very friendly. Not rude, just not friendly- like they didn’t want to be there or something.
6.3 Good
Pros: Facilities were beautiful albeit quite small for the price
Cons: The manager pretended to upgrade us as the booking hadn't come through but he clearly did not. We felt we had been lied to by him.
8.5 Excellent
Pros: Location, and the business library is a great place to do work or have a quiet meeting. Wifi in the library is excellent, but not so good in the rooms. The employee's are very helpful and nice to deal with.
Cons: The cost per night is high but it is actually cheaper than others close by given its location. Had to move rooms as wifi in some rooms is very sketchy.
A stay at Club Quarters Hotel, Trafalgar Square places you in the heart of London, steps from The Strand and Nelson's Column. Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
A stay at The Grand at Trafalgar Square places you in the heart of London, steps from The Strand and Nelson's Column. Featured amenities include a business center, express check-in, and express check-out.
Overall 8.4 Excellent
Based on 3,037 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10.0
Pros: The Grand lived up to it's name, with a quiet, posh feel. Very comfy bed, and the staff were above and beyond in helpfulness, politeness and friendliness. Breakfast, while costly, was exceptionally well varied and high quality. And the location was superb! Everything was walkable if you wanted. If not, access to taxis, London bus tours, and the subway system was also right at hand. Overall, a great choice!
Excellent
9.0
Pros: Location location location And free laundry facilities WiFi worked well
Excellent
10.0
Pros: Great location. Treatment by staff was outstanding.
Excellent
8.0
Pros: The staff was very helpful and friendly. I liked the free bottled water by the ice machine in the hallway. Luggage storage at no charge was helpful too.
Good
7.1
Pros: Location, that’s about it
Excellent
10.0
Pros: We had a medical emergency, and staff members assisted kindly and professionally. They called emergency services and assisted getting wife clothed and into ambulance. Later they called to get update of her condition. BTW-- Loved their dessert doughnuts
Excellent
10.0
Pros: This was literally right in the center of everything I was easily able to walk to everything I wanted within the first day. Also the staff was amazing.
Good
7.0
Pros: Best location for sight seeing
Okay
4.2
Pros: Beautiful old building & foyer with amazing marble walls.
Good
6.3
Pros: Well situated
Excellent
8.0
Pros: The staff was amazing and the location was perfect.
Good
6.0
Pros: Location for theatre and culture
Details
Reviews
Overall 8.4 Excellent
Based on 3,037 reviews
Location
9.8
WiFi
8.3
Service
8.2
Room
6.2
Value
5.8
Bar
4.8
Breakfast
4.3
Location
9.9
Service
8.7
Room
6.1
Bar
4.8
Breakfast
4.4
Location
9.8
Service
8.1
Room
5.9
Value
5.1
Bar
4.5
Breakfast
4.0
Location
9.7
Service
7.9
Value
5.8
Room
5.6
Location
9.7
Service
8.3
Room
5.8
Comfort
5.8
10.0 Excellent
Pros: The Grand lived up to it's name, with a quiet, posh feel. Very comfy bed, and the staff were above and beyond in helpfulness, politeness and friendliness. Breakfast, while costly, was exceptionally well varied and high quality. And the location was superb! Everything was walkable if you wanted. If not, access to taxis, London bus tours, and the subway system was also right at hand. Overall, a great choice!
Cons:
9.0 Excellent
Pros: Location location location And free laundry facilities WiFi worked well
Cons:
10.0 Excellent
Pros: Great location. Treatment by staff was outstanding.
Cons:
8.0 Excellent
Pros: The staff was very helpful and friendly. I liked the free bottled water by the ice machine in the hallway. Luggage storage at no charge was helpful too.
Cons: We booked 2 rooms with queen beds, plus a double pull-out couch...plenty of beds for a family of 5. When we checked in, we were given two rooms with queen beds only. The staff worked to fix the issue, but I still don't think that we got what we paid for.
7.1 Good
Pros: Location, that’s about it
Cons: It was our anniversary, they put us in the room with an accessible shower instead of a room with a bath. And the room furnishings did not warrant the price. Felt as though we were staying in a travelodge. Also, the bed was not comfortable at all.
10.0 Excellent
Pros: We had a medical emergency, and staff members assisted kindly and professionally. They called emergency services and assisted getting wife clothed and into ambulance. Later they called to get update of her condition. BTW-- Loved their dessert doughnuts
Cons: No. I would definately stay there again. They also called several times to summon us a cab.
10.0 Excellent
Pros: This was literally right in the center of everything I was easily able to walk to everything I wanted within the first day. Also the staff was amazing.
Cons: That I didn’t stay long enough. The bed was so comfortable I knocked out, so nothing really wrong.
7.0 Good
Pros: Best location for sight seeing
Cons: Small rooms, small elevators, narrow halls, limited air conditioning
4.2 Okay
Pros: Beautiful old building & foyer with amazing marble walls.
Cons: Cold, dated miserable rooms with minimal facilities & much in need of some refurbishment. Very uncomfortable ‘high’ pillows & the heaviest duvet in the world!
6.3 Good
Pros: Well situated
Cons: Staff not that friendly/helpful
8.0 Excellent
Pros: The staff was amazing and the location was perfect.
Cons: The tv program options were awful and our bathtub was dirty.
6.0 Good
Pros: Location for theatre and culture
Cons: Having a 12.5% service charge added to a drink I bought at the bar (went to the bar to buy it so no added service beyond normal bar duties).
Public hotel areas well equipped but very dusty in harder to reach areas.
Room had all amenities but nothing special.
A stay at The Grand at Trafalgar Square places you in the heart of London, steps from The Strand and Nelson's Column. Featured amenities include a business center, express check-in, and express check-out.
Classic railway hotel. All the modern touches.Combining modern comforts with Victorian opulence. This Grade II listed railway hotel is in the heart of the vibrant district of London Victoria. Located next to London Victoria station, Amba Hotel Grosvenor is perfectly connected to everything that London has to offer. You have the Apollo and Victoria Palace theatres on your doorstep home of Londons favourite musicals Wicked and Hamilton. If youre after a spot of sightseeing, a short walk takes you straight to Buckingham Palace and the serene Royal Parks or journey along the Thames and see the icons of London, from Tate Britain to Big Ben and the London Eye.
Overall 8.2 Excellent
Based on 6,080 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
8.3
Pros: Good central location, and comfortable.
Excellent
8.0
Pros: location, air conditioning, room service food
Excellent
9.2
Pros: The property is in a good location and the staff are very good especially in the breakfast room
Excellent
10.0
Pros: Friendly and helpfull staff. Great usage of the space in the room. Located so central that you can walk to just about everywhere.
Excellent
8.8
Pros: The accomodation was lovely, we had a beautiful newly refurbished room. We stayed for my Mother's 50th birthday celebrations and guest services arranged a nice treat for us. As a group of 7 we have rooms together and the hotel accommodated the request for twin beds in the rooms. We enjoyed a pre theatre meal in the grosvenor arms and we liked having the use of the executive lounge. In the morning this was very busy and the breakfast items quickly ran out, the waitress needed assistance as she could not give everyone the service has had wished to single handedly. There were limited food items, cups and milk. When we returned in the evening, she looked after us very well and the service was fantastic. We loved the wine and snacks in the executive lounge which was quieter in the evenings.
Excellent
8.3
Pros: Clean and very friendly and helpful staff.
Excellent
10.0
Pros: Excellent location with direct access to Victoria Station. Grand old hotel - built in 1860's - but rooms totally updated. Staff was execellent
Okay
5.0
Pros: Room was nice with good storage. Bed was comfortable.
Poor
1.0
Pros: The location of the hotel was great. Beautiful lobby and structure.
Good
6.0
Pros: The lobby was beautiful and it was a great location.
Excellent
10.0
Pros: The bathtub and location. There are a lot of stairs if that makes your journey more difficult. But they are happy to help you.
Excellent
10.0
Pros: The location is amazing because you can walk to a lot of things but also be right at the underground, train, and bus stations. The staff was wonderful!!
Details
Reviews
Overall 8.2 Excellent
Based on 6,080 reviews
Location
9.6
Service
7.9
Breakfast
6.9
Amenities
6.4
WiFi
6.0
Room
5.8
Location
9.7
Service
7.2
Breakfast
7.0
Room
6.0
Location
9.7
Service
7.3
Breakfast
7.1
Room
6.1
Value
5.3
Location
9.7
Service
6.9
Breakfast
6.7
Room
5.3
Location
9.6
Service
8.4
Breakfast
7.2
Room
4.7
Comfort
4.3
8.3 Excellent
Pros: Good central location, and comfortable.
Cons: Service charge in the bar, we had drinks each night but one night we were only in there an hour and they wanted to charge £15 service charge which is ridiculous for guests staying in the hotel.
8.0 Excellent
Pros: location, air conditioning, room service food
Cons: room service lost our order and had to re-order making dinner over 1 hour late
9.2 Excellent
Pros: The property is in a good location and the staff are very good especially in the breakfast room
Cons: We found the rooms cold this time and had an issue with the executive lounge however a member of staff solved our executive lounge issue
10.0 Excellent
Pros: Friendly and helpfull staff. Great usage of the space in the room. Located so central that you can walk to just about everywhere.
Cons: The room service food was very dissapointing.
8.8 Excellent
Pros: The accomodation was lovely, we had a beautiful newly refurbished room. We stayed for my Mother's 50th birthday celebrations and guest services arranged a nice treat for us. As a group of 7 we have rooms together and the hotel accommodated the request for twin beds in the rooms. We enjoyed a pre theatre meal in the grosvenor arms and we liked having the use of the executive lounge. In the morning this was very busy and the breakfast items quickly ran out, the waitress needed assistance as she could not give everyone the service has had wished to single handedly. There were limited food items, cups and milk. When we returned in the evening, she looked after us very well and the service was fantastic. We loved the wine and snacks in the executive lounge which was quieter in the evenings.
Cons: On our first evening we visited the soak bar as a group of 7, when paying the bill for drinks only we were asked why we did not wish to pay the service charge. Given we have waited a very long time to be served, and had been ignored by staff. We also would have had a second round of cocktails but had nobody to ask, we chose not to pay the service charge. As we were leaving we were challenged as to why we had not paid this I do not feel this is acceptable given service charges are an optional discretionary charge.
8.3 Excellent
Pros: Clean and very friendly and helpful staff.
Cons:
10.0 Excellent
Pros: Excellent location with direct access to Victoria Station. Grand old hotel - built in 1860's - but rooms totally updated. Staff was execellent
Cons: for US customers, rooms are all small side but are standard European size. Storage space is a bit spare. No drawers for clothes.
5.0 Okay
Pros: Room was nice with good storage. Bed was comfortable.
Cons: Bathroom very small. Our TV had problems, would freeze and would have to shut off then on again. Over and Over. Also seemed to depended on which channel was selected. Mentioned this the first night we checked in. Technician came but problem was not resolved that evening. Next day they tried again. Still not solved. Since we had been on an all day excursion that 2nd day of our stay we didn't realize until evening that problem still existed. So the problem was never resolved. No offer to move us was made during that time. At checkout we asked whether they would instead give us the breakfast we had on one day for free. We were told yes. But I still see a pending charge on our bill for $64. That should be $0.
1.0 Poor
Pros: The location of the hotel was great. Beautiful lobby and structure.
Cons: The Fire alarm went off in our room at 4:30am causing me to jump out of bed hitting my shoulder which is now in pain several days later. The staff said it was an error. Plus the television did not work and the cold faucet in the bathroom did not work.
6.0 Good
Pros: The lobby was beautiful and it was a great location.
Cons: The rooms were tiny. There was no room to even open a suitcase. I expected more for the price. The elevators had issues as well and we had to carry our suitcases up stairs.
10.0 Excellent
Pros: The bathtub and location. There are a lot of stairs if that makes your journey more difficult. But they are happy to help you.
Cons:
10.0 Excellent
Pros: The location is amazing because you can walk to a lot of things but also be right at the underground, train, and bus stations. The staff was wonderful!!
Cons:
Classic railway hotel. All the modern touches.Combining modern comforts with Victorian opulence. This Grade II listed railway hotel is in the heart of the vibrant district of London Victoria. Located next to London Victoria station, Amba Hotel Grosvenor is perfectly connected to everything that London has to offer. You have the Apollo and Victoria Palace theatres on your doorstep home of Londons favourite musicals Wicked and Hamilton. If youre after a spot of sightseeing, a short walk takes you straight to Buckingham Palace and the serene Royal Parks or journey along the Thames and see the icons of London, from Tate Britain to Big Ben and the London Eye.
With its convenient location opposite Victoria Station, this central London hotel provides easy access to major airports and a public transport hub that connects the city. Within walking distance of Buckingham Palace, Harrods, Oxford Street and many other points of interest, DoubleTree by Hilton Hotel London – Victoria is ideally suited for any visitor to one of the world’s most popular tourist destinations. Family-friendly, but also perfectly tailored for business travellers, this comfortable and modern hotel offers a choice of contemporary guest rooms, suites and upper floor Executive Rooms featuring outstanding views of central London. Enjoy fine dining at 2 Bridge Place before heading out for a theatre performance, or order 24-room service while you catch up with work. Host a business gathering in seven versatile conference centre event spaces, or let an expert event planner assist you in staging a memorable wedding. Stay energized with the fitness centre and keep on top of your schedule with complimentary WiFi throughout the hotel.
Overall 8.1 Excellent
Based on 3,794 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
9.0
Pros: Its neat terminal 2, but its a walk from terminal three if your flight is from there. Nice runway views, and good for an overstay.
Excellent
9.0
Pros: The room was cosy and the bed was really comfy. Breakfast choice was excellent and the waiters at the restaurant were exceptionally friendly and accomodating. Rose -Marie and Yasser need the highest compliments for looking after us really well
Excellent
10.0
Pros: great location and quality
Excellent
10.0
Pros: How easy they were to help us! I wanted to make a tea time and they were so nice and made it for me.
Excellent
10.0
Pros: quick check in, nice room, friendly staff
Excellent
8.8
Pros: Location of the property was perfect for our needs. The room was spacious although there was no dressing table with mirror there was a desk under the TV. The bed was very comfortable
Excellent
9.0
Pros: Great location. Modern and clean!
Okay
4.0
Pros: Only the location and the cookie at check in
Excellent
10.0
Pros: Clean, comfortable, great bar.
Excellent
8.0
Pros: Location
Excellent
10.0
Pros: The staff was very nice and helpful. Our stay was perfect and we loved the price! Perfect location for hopping on the train at Victoria Station and the dining options were plentiful!
Excellent
8.0
Pros: Great location right next to major transport hubs and the best places of interest in London. Delicious full English breakfast available.
Details
Reviews
Overall 8.1 Excellent
Based on 3,794 reviews
Location
9.6
WiFi
8.7
Service
8.3
Breakfast
7.3
Room
6.1
Value
5.0
Amenities
4.0
Location
9.8
Service
8.7
Breakfast
7.2
Room
5.8
Comfort
4.4
Amenities
3.4
Location
9.6
Service
7.9
Breakfast
7.1
Value
5.4
Room
5.3
Cleanliness
4.9
Comfort
4.4
Amenities
4.0
Location
9.7
Service
8.3
Breakfast
7.1
Room
5.0
Comfort
4.2
Location
9.5
Service
8.4
Breakfast
7.4
Room
5.5
9.0 Excellent
Pros: Its neat terminal 2, but its a walk from terminal three if your flight is from there. Nice runway views, and good for an overstay.
Cons: The rates are a bit high for an airport hotel, at that time, they were higher than 5 star well-known resort brands in the city.
9.0 Excellent
Pros: The room was cosy and the bed was really comfy. Breakfast choice was excellent and the waiters at the restaurant were exceptionally friendly and accomodating. Rose -Marie and Yasser need the highest compliments for looking after us really well
Cons:
10.0 Excellent
Pros: great location and quality
Cons:
10.0 Excellent
Pros: How easy they were to help us! I wanted to make a tea time and they were so nice and made it for me.
Cons:
10.0 Excellent
Pros: quick check in, nice room, friendly staff
Cons: there was nothing to dislike
8.8 Excellent
Pros: Location of the property was perfect for our needs. The room was spacious although there was no dressing table with mirror there was a desk under the TV. The bed was very comfortable
Cons: Areas are due a refurb. Cleanliness of the room was good but hallways were tired and water and toilet roll was stored in the hallways too. Expected more for a high end hotel like Hilton and for the price.
9.0 Excellent
Pros: Great location. Modern and clean!
Cons:
4.0 Okay
Pros: Only the location and the cookie at check in
Cons: Quite disappointed with this hotel, not the DoubleTree experience I would have expected as in the US. Other than the cookie, everything else was a let down. Small room, poor A/C-couldn't cool the room down on a sunny but not particularly hot day.
10.0 Excellent
Pros: Clean, comfortable, great bar.
Cons: Wasn't able to check in early at 11:30am after a long day of travel. Understandable in a large busy hotel.
8.0 Excellent
Pros: Location
Cons: Rats
10.0 Excellent
Pros: The staff was very nice and helpful. Our stay was perfect and we loved the price! Perfect location for hopping on the train at Victoria Station and the dining options were plentiful!
Cons:
8.0 Excellent
Pros: Great location right next to major transport hubs and the best places of interest in London. Delicious full English breakfast available.
Cons: The room was tiny.
With its convenient location opposite Victoria Station, this central London hotel provides easy access to major airports and a public transport hub that connects the city. Within walking distance of Buckingham Palace, Harrods, Oxford Street and many other points of interest, DoubleTree by Hilton Hotel London – Victoria is ideally suited for any visitor to one of the world’s most popular tourist destinations. Family-friendly, but also perfectly tailored for business travellers, this comfortable and modern hotel offers a choice of contemporary guest rooms, suites and upper floor Executive Rooms featuring outstanding views of central London. Enjoy fine dining at 2 Bridge Place before heading out for a theatre performance, or order 24-room service while you catch up with work. Host a business gathering in seven versatile conference centre event spaces, or let an expert event planner assist you in staging a memorable wedding. Stay energized with the fitness centre and keep on top of your schedule with complimentary WiFi throughout the hotel.
Check in to DoubleTree by Hilton London-Westminster and count on stylish comfort and a signature DoubleTree chocolate chip cookie. Situated in the heart of Westminster and within easy reach of the Houses of Parliament, the London Eye, Tate Britain, London's Theatre District and the Square Mile, our hotel helps you make the most of your time in Britain's capital. This London hotel is close to Victoria Station with the Gatwick Express connecting to the airport in 30 minutes. Waterloo train and tube station is also nearby. Relax in your room with floor-to-ceiling windows. Stay connected with complimentary WiFi. Upgrade to a Deluxe room or suite on the highest floors. De-stress after a hectic day with a workout in the fitness room, or take it easy with a drink in the Millbank Lounge. This elegant, Westminster bar offers lunch and dinner. Savor breakfast, lunch, and dinner in Art St Kitchen Restaurant, presenting a changing menu that features the best of fresh, seasonal produce. Host a central London meeting or celebration in one of our five flexible function rooms at DoubleTree by Hilton London-Westminster and let us help you make your event a success.
Overall 7.8 Good
Based on 5,204 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Okay
4.0
Okay
5.4
Pros: Warm cookie on arrival was a nice touch, good location for what I needed, comprehensive breakfast, Hilton Honors club, friendly staff
Good
6.3
Good
6.0
Pros: Quiet hotel Nice location safe area Breakfast staff and the cleaning staff are really nice and professional Descent dinning room size is quite good compared to other hotels with the same rate price was fair at the time, black Friday was a busy time in London, but you can book with better hotels with the same price
Excellent
10.0
Pros: Great location for everyone
Excellent
9.0
Pros: Staff were great. Hotel looked and felt great. Breakfast was my favorite and couldn’t have better choice and staff.
Excellent
9.6
Pros: Best location ever in downtown. Nice people at the hotel, very quiet and clean. Quick access to major tourist points
Excellent
10.0
Pros: Very good service from all staff
Excellent
9.0
Pros: Location
Excellent
8.8
Pros: Comfy bed. Air con works!
Good
6.0
Pros: The location is perfect. The staff is nice and the room is big enough.
Good
6.5
Pros: Friendly staff. Concierge will to help with reservations, etc.
Details
Reviews
Overall 7.8 Good
Based on 5,204 reviews
Location
9.1
Service
7.8
WiFi
7.5
Breakfast
6.9
Room
5.2
Location
9.1
Service
7.9
Breakfast
7.2
Value
5.0
Vibe
4.6
Room
4.2
Cleanliness
4.1
Location
8.8
Breakfast
6.8
Service
6.7
Room
5.6
Value
5.3
Vibe
4.9
Location
9.0
Service
7.7
Breakfast
6.3
Value
5.5
Vibe
4.4
Cleanliness
4.3
Room
4.3
Location
9.3
Service
7.4
Bar
7.2
Breakfast
6.6
Vibe
4.6
Room
4.4
4.0 Okay
Pros:
Cons: Currently undergoing refurbishment. Noise appalling.
5.4 Okay
Pros: Warm cookie on arrival was a nice touch, good location for what I needed, comprehensive breakfast, Hilton Honors club, friendly staff
Cons: Dated facilities, room wasn’t ready when I arrived so got moved then couldn’t connect to WiFi because the name and room number hadn’t been updated (login credentials), understaffed check-in deal meant long queue times for check-in/check-out, refurb work was extremely noisy and inconvenient when I was trying to take work calls, would have been nice to know about this prior to checking in, stair layout is terrible and couldn’t access ground floor (emergency exit only) so had to take the lift to/from third floor.
6.3 Good
Pros:
Cons: Construction/drilling at 09:00 was ridiculously loud (as I suppose drills are). Could have done with the heads up previous to the booking as it ruined the morning vibe.
6.0 Good
Pros: Quiet hotel Nice location safe area Breakfast staff and the cleaning staff are really nice and professional Descent dinning room size is quite good compared to other hotels with the same rate price was fair at the time, black Friday was a busy time in London, but you can book with better hotels with the same price
Cons: we were staying at floor number 2, unpleasant smell when you enter the floor for the first two days need to refurbish the rooms reception staff was not too welcoming as my previous experience with Hilton series
10.0 Excellent
Pros: Great location for everyone
Cons: Lovely staff fantastic service in particular the bar was very relaxing food delicious
9.0 Excellent
Pros: Staff were great. Hotel looked and felt great. Breakfast was my favorite and couldn’t have better choice and staff.
Cons: The weather!!!
9.6 Excellent
Pros: Best location ever in downtown. Nice people at the hotel, very quiet and clean. Quick access to major tourist points
Cons:
10.0 Excellent
Pros: Very good service from all staff
Cons: N?A
9.0 Excellent
Pros: Location
Cons: Staff were a little rude and initially was making me wait to check into a room at 3 PM and I arrived at 2:30. Once I told them I was a Hilton honors member they all of a sudden said the room was available. My checkin experience could have been better.
8.8 Excellent
Pros: Comfy bed. Air con works!
Cons:
6.0 Good
Pros: The location is perfect. The staff is nice and the room is big enough.
Cons: The furniture in the room was outdated and the breakfast was mediocre. A fine hotel, but the price is mostly for the location.
6.5 Good
Pros: Friendly staff. Concierge will to help with reservations, etc.
Cons: WiFi was sketchy. No bellman helping with cabs. Breakfast was pricy. Handheld shower head wouldn't sit correctly when attached to fitting, so water hit the wall instead of me unless I held it.
Check in to DoubleTree by Hilton London-Westminster and count on stylish comfort and a signature DoubleTree chocolate chip cookie. Situated in the heart of Westminster and within easy reach of the Houses of Parliament, the London Eye, Tate Britain, London's Theatre District and the Square Mile, our hotel helps you make the most of your time in Britain's capital. This London hotel is close to Victoria Station with the Gatwick Express connecting to the airport in 30 minutes. Waterloo train and tube station is also nearby. Relax in your room with floor-to-ceiling windows. Stay connected with complimentary WiFi. Upgrade to a Deluxe room or suite on the highest floors. De-stress after a hectic day with a workout in the fitness room, or take it easy with a drink in the Millbank Lounge. This elegant, Westminster bar offers lunch and dinner. Savor breakfast, lunch, and dinner in Art St Kitchen Restaurant, presenting a changing menu that features the best of fresh, seasonal produce. Host a central London meeting or celebration in one of our five flexible function rooms at DoubleTree by Hilton London-Westminster and let us help you make your event a success.
A stay at The Blair Victoria Hotel places you in the heart of London, within a 10-minute walk of Apollo Victoria Theatre and Victoria Palace Theatre. Featured amenities include wired Internet access (surcharge), dry cleaning/laundry services, and a 24-hour front desk.
Overall 5.1 Okay
Based on 2,868 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Mediocre
2.0
Pros: Nothing
Poor
1.0
Pros: The location
Okay
5.8
Pros: Location only
Okay
5.0
Mediocre
2.5
Pros: Nothing
Poor
1.0
Pros: It did not seem to give us any bed bugs and it was close to Victoria station.
Okay
4.2
Pros: Nothing
Poor
1.0
Mediocre
3.4
Okay
5.0
Pros: price and location, such an affordable price so central is hard to find
Good
7.0
Pros: Worth the money I paid
Okay
4.2
Pros: Excellent location - only plus for this accommodation considering the price.
Details
Reviews
Overall 5.1 Okay
Based on 2,868 reviews
Location
9.5
Value
5.2
Service
5.2
Bar
4.0
WiFi
3.2
Breakfast
3.2
Food
2.4
Room
2.2
Vibe
2.1
Comfort
1.9
Cleanliness
1.3
Amenities
1.1
Location
9.5
Service
5.1
Value
5.0
Breakfast
3.2
WiFi
2.3
Food
1.9
Vibe
1.7
Room
1.4
Comfort
1.3
Amenities
1.2
Cleanliness
1.1
Location
9.3
Service
5.9
Value
4.4
Breakfast
3.3
WiFi
2.3
Food
2.0
Vibe
1.8
Room
1.8
Comfort
1.7
Cleanliness
1.3
Amenities
1.2
Location
9.5
Value
4.5
Service
4.5
Breakfast
3.0
Room
2.2
Comfort
2.0
Amenities
1.6
Cleanliness
1.4
Service
4.7
Room
1.5
2.0 Mediocre
Pros: Nothing
Cons: Everything, list too long to hilight all the wrongs
1.0 Poor
Pros: The location
Cons: Bed (held together with duct tape and bits missing) Cot (stained and dirty - chose not to use it) Bathroom (disgraceful - Chose not to shower during our stay) Windows (filthy) Carpets (Shoes stayed on unless in bed) The entire establishment is in dire need of a refurbishment, deep clean and beds replacing. I didn’t get to my room until 2230 and would have left on the first night if I could have found a reasonably priced hotel for two nights, unfortunately wasn’t in a position to fork out another £350 for a hotel nearby - One neighbouring hotel commented they regularly get custom from Blair vic walkouts. My in-laws were also staying in another room and seeing theirs I knew right away it would be pointless asking for another room. I admit Blair Victoria might be ‘cheap’ by London standards but at £134 for two nights I expect the place to at least be clean and the bed in one piece. On departing there was no obligatory ‘how was your stay?’ and looking at the state of the place complaining would have been as productive as urinating into a head wind. I don’t get the feeling the owners care, only interested in maxing profit in their pockets. Final insult - £5 charge to leave bags for a couple of hours on departure day. Added a few pics, note - they were taken on departure day.
5.8 Okay
Pros: Location only
Cons: Rooms are small and bathroom small also shower very small
5.0 Okay
Pros:
Cons: The rooms could do with a bit of paint to freshen room up, The breakfast was a bit of a let down, as it was just cerel and toast, wouldn't really call it a continental breakfast
2.5 Mediocre
Pros: Nothing
Cons: Dirty
1.0 Poor
Pros: It did not seem to give us any bed bugs and it was close to Victoria station.
Cons: Pay for WiFi when it said it was included. Dirty. Awful mattress. Shower overflowed in 3 minutes. Shower cord was kinked waterflow sucked So cold you needed the space heater on all night. Only 2 of the 6 outlets worked. Loud. Thin walls. Toilet far away.
4.2 Okay
Pros: Nothing
Cons: It was dirty and the bed was small and very uncomfortable. Kettle and cups but no drinks to with it. Sink and toilet didnt flush away. Breakfast was a astack of toast in a very grubby room. Very disappointing.
1.0 Poor
Pros:
Cons: It was a slum. I wondered how it had a license
3.4 Mediocre
Pros:
Cons: Rooms stunk like death , mild everywhere , beds were gross.
5.0 Okay
Pros: price and location, such an affordable price so central is hard to find
Cons: It's filthy! You can hear the street through the single glazing and all can hear when you flush the toilet down the corridor. Tolerable for a few days because of the price and location
7.0 Good
Pros: Worth the money I paid
Cons: Draughty by the window
4.2 Okay
Pros: Excellent location - only plus for this accommodation considering the price.
Cons: Dirty room and bathroom, breakfast consisting of toast and pre-packed butter and jam.
A stay at The Blair Victoria Hotel places you in the heart of London, within a 10-minute walk of Apollo Victoria Theatre and Victoria Palace Theatre. Featured amenities include wired Internet access (surcharge), dry cleaning/laundry services, and a 24-hour front desk.
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