London hotels near Palace of Westminster
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Set just steps from St James’s Park, Buckingham Palace and the Houses of Parliament, Conrad London St. James boasts a prestigious, historic facade and a classic, contemporary interior, which showcases stunning art and locally inspired design. The ideal location connects guests to iconic London landmarks spanning Buckingham Palace to Westminster Abbey, and provides easy access to the City and major conference centers. Conrad London St. James’s intuitive and personal service culture appeals to both today’s smart luxury traveler and local clientele who come to dine or hold meetings in the inspiring setting. Experience a world of style in a modern room or suite, featuring a bathtub, a walk-in shower and contemporary in-room technology. Enjoy an innovative take on traditional English food in The Blue Boar restaurant, before sampling a local ale in the Blue Boar bar. Savor a quintessential English afternoon tea in Emmeline’s. Energize with the latest equipment in the 24-hour Fitness Center. With over 7000 sq. ft. flexible meeting space, state-of-the-art audiovisual technology and creative food, this Westminster hotel is ideal for business events, conferences and weddings.
Overall 9.0 Excellent
Based on 1,852 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
8.0
Pros: Good hotel, great location, clean with easy access to the subway.
Excellent
9.0
Pros: Nice team of people here, courteous and helpful
Okay
5.4
Pros: Location
Excellent
8.0
Pros: Nice room Excellent staff
Good
7.0
Pros: Nice bed. Excellent room cleaning/service.
Excellent
9.2
Pros: Clean, friendly staff, good business lovation
Excellent
10.0
Pros: concierge was very helpful and professional.
Excellent
10.0
Pros: We thoroughly enjoyed our state at The Conrad Hilton. The location was perfect and the staff very accommodating and friendly. I loved the fact that the underground station was direct across the street, so no need to cab or uber in from the airport. Such easy access to whatever we wanted to see and go, the entire time we were there.
Excellent
9.0
Pros: Comfortable beds & pillows. Fabulous choice at breakfast. Hot & powerful shower. Helpful & courteous staff. Great location.
Good
6.5
Pros: Beautiful hotel
Nice location
Friendly staff
Delicious food till late
Excellent
10.0
Pros: Location in central of London is perfect for tourist. 5 minutes to Westminster Abby/Parliment/Big Ben and 10 to Buckingham Palace. Great staff especially people in Bar from Portugal. Room was just fantastic and great new bathroom. Bed was perfect.
Excellent
10.0
Pros: We booked last second when we discovered that our 5 star boutique hotel was extremely dated and worn out. (Horrible) the Conrad is everything we had hoped for, beautiful modern rooms with plenty of space. Decor was perfect, bed and linens were fanta
Details
Reviews
Overall 9.0 Excellent
Based on 1,852 reviews
Location
9.6
WiFi
9.1
Service
8.7
Cleanliness
8.3
Food
8.2
Breakfast
7.9
Amenities
7.9
Room
7.8
Comfort
7.6
Wellness
2.2
Location
9.2
Service
8.9
Cleanliness
8.4
Food
8.3
Breakfast
8.0
Room
7.9
Comfort
7.7
Location
9.7
Service
8.8
Cleanliness
8.6
Room
7.8
Comfort
7.5
Breakfast
7.3
Value
5.2
Service
8.5
Comfort
7.1
Room
6.6
Location
9.6
Service
8.3
Comfort
7.9
Room
7.6
8.0 Excellent
Pros: Good hotel, great location, clean with easy access to the subway.
Cons: For some reason we were given a room designed for wheelchair access. This did take away some of the luxuriousness of the room. Beds were not the usual height, extra alarm systems all over the place. Felt a bit like I was in a hospital room to be frank. I think its awesome that the hotel has facilities like this for those who need it. But I would have liked to have known this up front so it could have weighed on our decision which hotel to pick.
9.0 Excellent
Pros: Nice team of people here, courteous and helpful
Cons: Breakfast could have been a touch hotter and cold plates didn't help, perhaps it was my timing. The continental choice was great.
5.4 Okay
Pros: Location
Cons: At £513 per night for a club room and the cramped breakfast space this is really not good value for money.
I guess it is more suited to bull buy tours who seemed to consume the hotel than a business traveler.
8.0 Excellent
Pros: Nice room Excellent staff
Cons: Noise in the morning Bin lorries Surrounding building work
7.0 Good
Pros: Nice bed. Excellent room cleaning/service.
Cons: The breakfast needs to be improved with more dishes. It was not par with a five star hotel grading. The bacon was more boiled than fried.
9.2 Excellent
Pros: Clean, friendly staff, good business lovation
Cons:
10.0 Excellent
Pros: concierge was very helpful and professional.
Cons:
10.0 Excellent
Pros: We thoroughly enjoyed our state at The Conrad Hilton. The location was perfect and the staff very accommodating and friendly. I loved the fact that the underground station was direct across the street, so no need to cab or uber in from the airport. Such easy access to whatever we wanted to see and go, the entire time we were there.
Cons: There was nothing that we didn't care for during our stay.
9.0 Excellent
Pros: Comfortable beds & pillows. Fabulous choice at breakfast. Hot & powerful shower. Helpful & courteous staff. Great location.
Cons: Afternoon tea-cakes weren’t very nice.
6.5 Good
Pros: Beautiful hotel
Nice location
Friendly staff
Delicious food till late
Cons: Room/ bathroom windows does not isolate street noise. They have to look at this matter seriously. As it’s bringing the rate and experience to a lower level.
10.0 Excellent
Pros: Location in central of London is perfect for tourist. 5 minutes to Westminster Abby/Parliment/Big Ben and 10 to Buckingham Palace. Great staff especially people in Bar from Portugal. Room was just fantastic and great new bathroom. Bed was perfect.
Cons: Afternoon and evening concierge was not helpful and gave poor advice on restaurant.
10.0 Excellent
Pros: We booked last second when we discovered that our 5 star boutique hotel was extremely dated and worn out. (Horrible) the Conrad is everything we had hoped for, beautiful modern rooms with plenty of space. Decor was perfect, bed and linens were fanta
Cons:
Set just steps from St James’s Park, Buckingham Palace and the Houses of Parliament, Conrad London St. James boasts a prestigious, historic facade and a classic, contemporary interior, which showcases stunning art and locally inspired design. The ideal location connects guests to iconic London landmarks spanning Buckingham Palace to Westminster Abbey, and provides easy access to the City and major conference centers. Conrad London St. James’s intuitive and personal service culture appeals to both today’s smart luxury traveler and local clientele who come to dine or hold meetings in the inspiring setting. Experience a world of style in a modern room or suite, featuring a bathtub, a walk-in shower and contemporary in-room technology. Enjoy an innovative take on traditional English food in The Blue Boar restaurant, before sampling a local ale in the Blue Boar bar. Savor a quintessential English afternoon tea in Emmeline’s. Energize with the latest equipment in the 24-hour Fitness Center. With over 7000 sq. ft. flexible meeting space, state-of-the-art audiovisual technology and creative food, this Westminster hotel is ideal for business events, conferences and weddings.
Just steps from Trafalgar Square, it's time to discover what a hotel stay should really be like at Amba Hotel Charing Cross - housed within a beautiful, Grade II listed building. Experience the unique combination of 150 years of British architectural heritage, the attentive service and seamless technology you need to feel at home, indulged and special.Everything has been designed with you in mind so we can deliver a personalised service, for both business and leisure. Stay in touch, catch up with family or stream your favourite entertainment directly from your own devices with free, fast and unlimited Wi-Fi in every corner of the hotel. It's a small touch but one we know makes it possible to settle in quickly. Everything else is designed to make you feel right at home, too, from the contemporary designs of our spacious rooms, to the walk-in rainfall showers, fluffy towels and 24-hour room service - all at no extra charge.Our handpicked team know the difference good service makes, and how much the little touches matter. We're here to give you more, from a truly amazing location.
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Overall 8.9 Excellent
Based on 4,145 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
8.0
Pros: Executive room had very comfortable bed & pillows - breakfast included in Exec lounge. Location is great.
Excellent
8.0
Pros: to crowded at breakfast
Excellent
9.0
Pros: Large bed and good bathroom.Helpful and friendly reception staff
Excellent
10.0
Pros: Fantastic location - fantastic rooms - wonderful breakfast! Do yourself a favour and book this hotel. Been to London several times and this is by far the best hotel I have stayed at!
Excellent
9.0
Excellent
10.0
Pros: The staff! Beyond all expectations! Loved the two people, hotel employees
Mediocre
3.0
Pros: the location is good.
Good
6.0
Pros: Great location. Good staff and concierge
Excellent
10.0
Pros: Great hotel! Great location!
Excellent
10.0
Pros: We were overwhelmed by the splendour of the hotel. The staff were exceptionally helpful and pleasant and the hotel was beautiful. Our room was perfect for our needs and close to the bar and restaurant. We had the added bonus of the private lounge which we enjoyed. The breakfast was delicious, and again the staff were wonderful. We will definitely go again.
Excellent
9.0
Pros: Well located, many attractions near, some within walking distance. The Staff are excellent, from the moment I walked in I felt they were there for any question I might have. Hotel employee at the front desk was excellent.
Excellent
10.0
Pros: Hotel is in the best location for travelers going to London. Service from the staff was excellent.
Details
Reviews
Overall 8.9 Excellent
Based on 4,145 reviews
Location
9.7
Service
9.2
WiFi
8.7
Vibe
8.1
Room
7.7
Breakfast
7.4
Comfort
7.1
Wellness
1.3
Location
9.5
Service
9.1
WiFi
7.8
Breakfast
7.4
Room
7.1
Location
9.7
Service
9.4
Room
7.4
Breakfast
7.1
Location
9.8
Service
9.3
Room
7.3
Breakfast
6.9
Location
9.7
Service
9.3
Breakfast
7.3
Room
6.6
8.0 Excellent
Pros: Executive room had very comfortable bed & pillows - breakfast included in Exec lounge. Location is great.
Cons: Exec lounge was very hot.
8.0 Excellent
Pros: to crowded at breakfast
Cons:
9.0 Excellent
Pros: Large bed and good bathroom.Helpful and friendly reception staff
Cons: Room was too hot
10.0 Excellent
Pros: Fantastic location - fantastic rooms - wonderful breakfast! Do yourself a favour and book this hotel. Been to London several times and this is by far the best hotel I have stayed at!
Cons:
9.0 Excellent
Pros:
Cons: Lounge too small
10.0 Excellent
Pros: The staff! Beyond all expectations! Loved the two people, hotel employees
Cons: I m not sure if the fridge was supposed to work or just be storage but it would have been nice to have had ice or cold drinks.
3.0 Mediocre
Pros: the location is good.
Cons: the bread maker is not good for cooking the croissant and it will cause congestion.
6.0 Good
Pros: Great location. Good staff and concierge
Cons: Shower leaked, out with water covering the floor even after they said they fixed it.
10.0 Excellent
Pros: Great hotel! Great location!
Cons:
10.0 Excellent
Pros: We were overwhelmed by the splendour of the hotel. The staff were exceptionally helpful and pleasant and the hotel was beautiful. Our room was perfect for our needs and close to the bar and restaurant. We had the added bonus of the private lounge which we enjoyed. The breakfast was delicious, and again the staff were wonderful. We will definitely go again.
Cons: We could not fault the hotel, staff or facilities.
9.0 Excellent
Pros: Well located, many attractions near, some within walking distance. The Staff are excellent, from the moment I walked in I felt they were there for any question I might have. Hotel employee at the front desk was excellent.
Cons: Had a problem with the shower drain, it would back up (not to the point that it overflowed), but not work properly. Maintenance attempted to resolve (2x) but it was still slow and backed up. Hotel employee offered another rm,same issue, we use the tub.Old
10.0 Excellent
Pros: Hotel is in the best location for travelers going to London. Service from the staff was excellent.
Cons: Hotel has limited storage for clothes.
Just steps from Trafalgar Square, it's time to discover what a hotel stay should really be like at Amba Hotel Charing Cross - housed within a beautiful, Grade II listed building. Experience the unique combination of 150 years of British architectural heritage, the attentive service and seamless technology you need to feel at home, indulged and special.Everything has been designed with you in mind so we can deliver a personalised service, for both business and leisure. Stay in touch, catch up with family or stream your favourite entertainment directly from your own devices with free, fast and unlimited Wi-Fi in every corner of the hotel. It's a small touch but one we know makes it possible to settle in quickly. Everything else is designed to make you feel right at home, too, from the contemporary designs of our spacious rooms, to the walk-in rainfall showers, fluffy towels and 24-hour room service - all at no extra charge.Our handpicked team know the difference good service makes, and how much the little touches matter. We're here to give you more, from a truly amazing location.
A stay at St. James' Court, A Taj Hotel, London places you in the heart of London, within a 10-minute walk of Buckingham Palace and Victoria Palace Theatre. Featured amenities include wired Internet access (surcharge), a business center, and limo/town car service. Event facilities at this hotel consist of a conference center and a meeting room.
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Overall 8.8 Excellent
Based on 15,784 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
8.0
Pros: Fabulous location, good restaurants and bars, comfortable bedding and linens.
Excellent
9.0
Pros: Luxury, service, food - literally the whole experience
Excellent
10.0
Pros: Room was newly refurbished and very luxurious. Location was great, steps to Buckingham Palace and other city sights.
Excellent
10.0
Pros: The hotel staff were simply superb. They made my husband’s birthday an event to remember. Not only were we up-graded to an outstanding beautiful room, but he found birthday treats waiting for him on his return from the opera. It is the second time we have stayed here, and suffice to say I’ve been so impressed with the hotel that I’ve already booked return trips for Feb and March. Faultless staff, impeccable service.
Excellent
9.1
Pros: Loved the staff, loved the room, and over all loved the location and how close it was to the Tube, Buckingham palace and Westminster Abbey.
Excellent
10.0
Pros: Very clean, comfortable and great location
Excellent
9.0
Pros: Beautiful building. Great service, very professional staff. Very clean and comfortable rooms.
Mediocre
2.0
Pros: Location is great
Excellent
10.0
Pros: The hotel was great! The staff went out of their way to make sure my mum had a great birthday! Thank you! The new rooms are lovely, so definitely worth staying in one of them.
Good
6.8
Pros: Bed super comfy , location is good . Staffs are very friendly !
Excellent
9.0
Pros: Great location and very kind staff.
Excellent
10.0
Pros: The on duty manager came to meet us and wish my girlfriend a happy birthday, and the staff were really lovely. The doorman was really nice and couldn't have been more helpful.
Details
Reviews
Overall 8.8 Excellent
Based on 15,784 reviews
Location
9.7
Service
9.0
Wellness
7.8
Food
7.8
Breakfast
7.6
Room
6.8
Amenities
6.7
WiFi
5.8
Location
9.7
Service
9.1
Breakfast
8.0
Wellness
7.8
Room
7.4
WiFi
3.9
Location
9.2
Service
9.1
Wellness
8.6
Breakfast
8.1
Room
7.1
WiFi
4.4
Location
9.6
Service
9.3
Breakfast
7.3
Room
7.0
Amenities
6.2
Location
9.8
Service
9.2
Breakfast
7.4
Room
6.6
8.0 Excellent
Pros: Fabulous location, good restaurants and bars, comfortable bedding and linens.
Cons: Very tiny, very cramped bathroom. Should have been a stand-alone shower but instead a small bathtub with shower head was placed but you had to climb over the toilet to get into the tub. Current renovations also an inconvenience.
9.0 Excellent
Pros: Luxury, service, food - literally the whole experience
Cons: I had a great stay and I am very happy that I chose to stay at Taj. My only comment would be that my room was facing the school playground and given it was a weekday, the school children going to school/playing in the playground woke me up. Otherwise a very big thank you to the Taj team. I look forward in returning again :-)
10.0 Excellent
Pros: Room was newly refurbished and very luxurious. Location was great, steps to Buckingham Palace and other city sights.
Cons:
10.0 Excellent
Pros: The hotel staff were simply superb. They made my husband’s birthday an event to remember. Not only were we up-graded to an outstanding beautiful room, but he found birthday treats waiting for him on his return from the opera. It is the second time we have stayed here, and suffice to say I’ve been so impressed with the hotel that I’ve already booked return trips for Feb and March. Faultless staff, impeccable service.
Cons: N/A
9.1 Excellent
Pros: Loved the staff, loved the room, and over all loved the location and how close it was to the Tube, Buckingham palace and Westminster Abbey.
Cons: Our room was next to the laundry room so when we slept in we heard them slamming the door continuously
10.0 Excellent
Pros: Very clean, comfortable and great location
Cons:
9.0 Excellent
Pros: Beautiful building. Great service, very professional staff. Very clean and comfortable rooms.
Cons: Nothing to say.
2.0 Mediocre
Pros: Location is great
Cons: Call in advanced to inform the hotel that my flight rescheduled, hotel receptionist put me on hold and no response. Concierge giving wrong information, and that when I arrived at that location, the place does open on Sunday.
10.0 Excellent
Pros: The hotel was great! The staff went out of their way to make sure my mum had a great birthday! Thank you! The new rooms are lovely, so definitely worth staying in one of them.
Cons:
6.8 Good
Pros: Bed super comfy , location is good . Staffs are very friendly !
Cons: The room we have stayed (room 434) in a terrible condition . Need serious remodeling .Nothing like they posted on the internet . The draw of night stand is very dirty , lots of crumbs . Feels like three stars only .
9.0 Excellent
Pros: Great location and very kind staff.
Cons: A pool or at least hot tub would've been great.
10.0 Excellent
Pros: The on duty manager came to meet us and wish my girlfriend a happy birthday, and the staff were really lovely. The doorman was really nice and couldn't have been more helpful.
Cons: Nothing
A stay at St. James' Court, A Taj Hotel, London places you in the heart of London, within a 10-minute walk of Buckingham Palace and Victoria Palace Theatre. Featured amenities include wired Internet access (surcharge), a business center, and limo/town car service. Event facilities at this hotel consist of a conference center and a meeting room.
Embrace history and luxury at London Marriott Hotel County Hall, located in bustling South Bank, steps away from Westminster Bridge. Occupying London’s former City Hall, our hotel embodies the city's storied history and quintessentially British spirit. Take in views of the Houses of Parliament, Big Ben and the London Eye from our historic and iconic hotel. Our guest rooms and suites feature luxury bedding, pristine marble bathrooms and complimentary Wi-Fi; reboot in our state-of-the-art fitness centre and relax at our indoor pool. Dine at Gillray’s Steakhouse & Bar, where you'll find over 100 gins and locally-sourced steaks from O’Shea's Butchers and enjoy award-winning High Tea in The Library. Dynamic business meetings and special events come to life at our hotel, which boasts 7,071 square feet of elegant space with views of Westminster. Find a quintessentially British experience inside London’s most photographed destination.
Overall 8.8 Excellent
Based on 1,375 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Okay
5.0
Pros: Location
Good
6.8
Pros: Friendly staff, modern room, good location
Excellent
10.0
Pros: The best hotel in london
Okay
5.0
Excellent
8.0
Excellent
10.0
Pros: Staff, location warm welcome fab breakfast
Excellent
10.0
Pros: Great location! Beautifully appointed room!
Excellent
8.0
Pros: Location and appearance.
Excellent
10.0
Pros: Location, service was great.
Good
6.8
Pros: The club lounge staff were excellent and very friendly. The location of the hotel was close to everything.
Excellent
9.0
Pros: Great location and a very nice hotel. They seem more like a 4 star than a 5 star hotel though.
Excellent
10.0
Pros: Excellent! Wish I could stay more often
Details
Reviews
Overall 8.8 Excellent
Based on 1,375 reviews
Location
9.7
Vibe
8.6
Amenities
7.9
Room
7.9
Service
7.8
Wellness
7.3
Pool
6.7
WiFi
5.3
Value
5.2
Breakfast
4.9
Location
9.8
Vibe
8.5
Amenities
8.3
Service
8.0
Room
7.5
Breakfast
4.5
Location
9.5
Vibe
8.3
Service
7.7
Amenities
7.6
Room
7.0
Location
9.7
Room
7.6
5.0 Okay
Pros: Location
Cons: Service was not good at the restaurant, in-room dining. They never brought my sandwich after 45 min late in the evening. I called about it and was told there was a 'miscommunication' with the kitchen. If I still wanted, it would take another 20 min.
6.8 Good
Pros: Friendly staff, modern room, good location
Cons: Reception tried to upsell us to a better view! Breakfast was £20 per person! So easy to eat for much less on the town. Room was hot without a decent temp control option. Will stay elsewhere next time.
10.0 Excellent
Pros: The best hotel in london
Cons: Excellent Hotel
5.0 Okay
Pros:
Cons: The hotel staff was unconsidered. We have not received any of the promised services. We were promised to receive bath rubs and they never arrived. Also, the breakfast was very poor. It does not worth the money we payed for this hotel.
8.0 Excellent
Pros:
Cons: I did not like the fact that I had to carry my luggage up/down stairs to get in the hotel.
10.0 Excellent
Pros: Staff, location warm welcome fab breakfast
Cons: Nothing
10.0 Excellent
Pros: Great location! Beautifully appointed room!
Cons: More dining options needed
8.0 Excellent
Pros: Location and appearance.
Cons: The primary lounge in the hotel was occupied by a private affair...fine. But the secondary lounge was not properly staffed and our service was extremely poor. When I pointed out the poor service they did comp our two gins.
10.0 Excellent
Pros: Location, service was great.
Cons: Not applicable
6.8 Good
Pros: The club lounge staff were excellent and very friendly. The location of the hotel was close to everything.
Cons: The taxi service was very limited due to road work. The hotel seemed to be understaffed. We requested a late check out and were given a 2:00pm checkout only to be called twice and had housekeeping come into the room while I was getting in the shower . They let us know that their next guests had already arrived and were waiting for the room. Our stay included airport transfers and we had given them all our flight departure information, but on our departure day they had not arranged transportation and we had to just pay for a taxi ourselves. The hotel felt like it needed more organization . The hotel is in a historic building and the walk from the lift to our room was very long. The lifts were also were creaky and half way during our stay one lift quit working.
9.0 Excellent
Pros: Great location and a very nice hotel. They seem more like a 4 star than a 5 star hotel though.
Cons:
10.0 Excellent
Pros: Excellent! Wish I could stay more often
Cons:
Embrace history and luxury at London Marriott Hotel County Hall, located in bustling South Bank, steps away from Westminster Bridge. Occupying London’s former City Hall, our hotel embodies the city's storied history and quintessentially British spirit. Take in views of the Houses of Parliament, Big Ben and the London Eye from our historic and iconic hotel. Our guest rooms and suites feature luxury bedding, pristine marble bathrooms and complimentary Wi-Fi; reboot in our state-of-the-art fitness centre and relax at our indoor pool. Dine at Gillray’s Steakhouse & Bar, where you'll find over 100 gins and locally-sourced steaks from O’Shea's Butchers and enjoy award-winning High Tea in The Library. Dynamic business meetings and special events come to life at our hotel, which boasts 7,071 square feet of elegant space with views of Westminster. Find a quintessentially British experience inside London’s most photographed destination.
A stunning five-star luxury hotel overlooking the River Thames near Embankment recommended by Forbes Travel Guide and Cond Nast Johansens This majestic five-star hotel presides over the River Thames with outstanding views. From glittering chandeliers to contemporary design, this central hotel opposite the London Eye reflects a proud heritage. Enjoy the original tiled floors and discover a hotel with a secret past. Stay in the building that was once home and office to the first Chief of Secret Intelligence Service (MI6), Sir Mansfield Cumming, and now commemorated with an English Heritage Blue Plaque.
Overall 8.7 Excellent
Based on 4,405 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Okay
5.0
Pros: Location was perfect. we had breakfast only twice and I think it was ok, though on to expensive side.
Excellent
8.0
Pros: Beautiful room, the staff were excellent. Loved the hotel and location.
Excellent
8.0
Pros: location
Excellent
9.0
Pros: The staff were very helpful and the place was very nice .
Good
7.9
Pros: VG Location, we had a great view over the River Thames
Excellent
9.0
Pros: Location
Poor
1.0
Pros: Nothing good to say. Extremely disappointing
Excellent
9.0
Pros: The location was in walking distance of many local sites, like Buckingham Palace, Trafalgar Square, Horseguards, London Eye, and Parliament. The staff were helpful and friendly, hotel was well kept. Had excellent food from their restaurant, 1212.
Excellent
8.0
Pros: Bathrooms very clean and staff are wonderful
Excellent
9.0
Pros: service and cleanliness
Excellent
9.0
Pros: Location was Amazing. Very close to the Thames, Trafalgar Square, Embankment Bridge, and Underground. Walking distance to Covent Garden, Leicester Square, Piccadilly Circus and Westminster. Loved the heated bathroom floor and towel rack.
Excellent
8.0
Pros: Stayed in a king suite . View from the room was fantastic and the absolutely stunning at night. The room was spacious and comfortable with very nicely appointed furniture and bed. The bathroom with the heated floor was very nice surprise. Doorman was wonderfully welcoming, the bellboys were quick and helpful and the concierge was professional and always pleasant and patient.
Details
Reviews
Overall 8.7 Excellent
Based on 4,405 reviews
Location
9.7
Service
8.4
Vibe
7.6
Breakfast
7.5
Amenities
7.2
Room
6.8
WiFi
3.4
Location
9.9
Service
8.1
Breakfast
7.3
Room
5.9
WiFi
1.4
Location
9.8
Service
8.2
Breakfast
7.5
Room
6.7
Location
9.8
Service
8.4
Breakfast
7.6
Room
6.4
Location
9.6
Service
8.7
Breakfast
7.6
Vibe
6.9
Room
6.5
5.0 Okay
Pros: Location was perfect. we had breakfast only twice and I think it was ok, though on to expensive side.
Cons: windows. one layer and old and it was constantly blowing through it.
8.0 Excellent
Pros: Beautiful room, the staff were excellent. Loved the hotel and location.
Cons: The breakfast was cold. 2 engineers entered our room whilst the do not disturb light was on and without a request being made.
8.0 Excellent
Pros: location
Cons: online there was to be a piano bar............no piano bar
9.0 Excellent
Pros: The staff were very helpful and the place was very nice .
Cons: Carpets in the rooms were a little beat up and the headboard on the bed had not been dusted for a while. Also one of the lamp shades was stained.
7.9 Good
Pros: VG Location, we had a great view over the River Thames
Cons: Some parts becoming a bit tired
9.0 Excellent
Pros: Location
Cons: Issues at check in related to the room size
1.0 Poor
Pros: Nothing good to say. Extremely disappointing
Cons: I was downgraded from a deluxe room to a standard room (essentially.a closet)and my compensation was a 14 £ cocktail. The following day the y transferred me to a deluxe room and despite two request to make sure there were no feathers in the room...
9.0 Excellent
Pros: The location was in walking distance of many local sites, like Buckingham Palace, Trafalgar Square, Horseguards, London Eye, and Parliament. The staff were helpful and friendly, hotel was well kept. Had excellent food from their restaurant, 1212.
Cons:
8.0 Excellent
Pros: Bathrooms very clean and staff are wonderful
Cons: Very old doors, carpet need to be changed, overall it worth 4 stars not 5
9.0 Excellent
Pros: service and cleanliness
Cons: WIFI in romm sucks
9.0 Excellent
Pros: Location was Amazing. Very close to the Thames, Trafalgar Square, Embankment Bridge, and Underground. Walking distance to Covent Garden, Leicester Square, Piccadilly Circus and Westminster. Loved the heated bathroom floor and towel rack.
Cons: The View in the room was not the best. Crane and workmen right outside our room. Marble on the floor needed repairs
8.0 Excellent
Pros: Stayed in a king suite . View from the room was fantastic and the absolutely stunning at night. The room was spacious and comfortable with very nicely appointed furniture and bed. The bathroom with the heated floor was very nice surprise. Doorman was wonderfully welcoming, the bellboys were quick and helpful and the concierge was professional and always pleasant and patient.
Cons: I asked for an early check in which wasn't possible and I understood this. However, when I returned at the regular check in time, the receptionist without checking with anyone, insisted the room still wasn't ready. Had to ask for the manager, who after checking with housekeeping, found the room was ready. Receptionist was not happy at being contradicted and was less than pleasant for the rest of the check-in process. Not offered breakfast discount on check-in so would have paid substantially more if I hadn't found out about the discount by accident. Stayed two nights. Mini-fridge was not restocked the second day. Took 45 minutes to get a bucket of ice and then felt guilty for asking for it when we found out the poor guy doing room service was the only one on duty. Seems like the hotel needs to amp up the staff numbers to provide the five star service you're paying for.
A stunning five-star luxury hotel overlooking the River Thames near Embankment recommended by Forbes Travel Guide and Cond Nast Johansens This majestic five-star hotel presides over the River Thames with outstanding views. From glittering chandeliers to contemporary design, this central hotel opposite the London Eye reflects a proud heritage. Enjoy the original tiled floors and discover a hotel with a secret past. Stay in the building that was once home and office to the first Chief of Secret Intelligence Service (MI6), Sir Mansfield Cumming, and now commemorated with an English Heritage Blue Plaque.
Park Plaza London Waterloo offers relaxation and comfort in the heart of South Bank. With modern facilities and a warm atmosphere, the hotel welcomes both business and travellers. From the striking Royal Festival Hall and National Theatre to Tate Modern and Borough Market, guests have inspiring culture at their fingertips, and are only minutes from the West End by tube. Nearby London Waterloo Station also offers easy connections to the City and the South of England. The hotel’s 494 stylish design-led guest rooms include Suites and spacious Studio Rooms and Superior Rooms. All guest rooms include ultra-comfortable Park Plaza beds, 48-inch smart LED TVs, Elemis bathroom amenities and complimentary Wi-Fi. Superior Rooms and Studio Rooms have walk-in showers, while the Suites also feature a bath, and some rooms benefit from a private terrace with spectacular views of London. With an indoor heated pool and latest Technogym equipment the fitness centre is open 24 hours a day. Florentine offers an all-day dining menu, and a wide selection of craft beers and signature cocktails is on offer at the bar. For the finest quality coffee, guests can head to the Illy Caffé.
Overall 8.6 Excellent
Based on 12,086 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
7.0
Pros: The breakfast was very good
Excellent
9.1
Pros: Rooms were clean and refreshing...bathroom shower was amazing.
Okay
4.5
Pros: The location.
Excellent
8.3
Pros: Location is handy and bar is lovely. Check in was quick and smooth.
Excellent
8.0
Pros: Modern room with all the gadgets. Nice staff and feels very new and clean.
Excellent
10.0
Pros: the room the whole set up how everything was so close to get to,
Details
Reviews
Overall 8.6 Excellent
Based on 12,086 reviews
Location
9.5
Vibe
9.4
WiFi
8.9
Service
7.8
Room
7.2
Pool
7.1
Wellness
7.0
Breakfast
6.9
Vibe
9.6
Location
9.4
Service
8.0
WiFi
8.0
Amenities
7.7
Breakfast
7.1
Pool
6.9
Room
6.9
Location
9.6
Vibe
9.4
Amenities
7.7
Service
7.6
Breakfast
7.0
Pool
7.0
Room
6.8
Location
9.5
Vibe
9.0
Amenities
7.8
Pool
7.1
Wellness
7.0
Room
7.0
Service
6.8
Breakfast
6.7
Location
9.4
Vibe
9.1
Service
7.7
Room
7.0
Breakfast
6.9
7.0 Good
Pros: The breakfast was very good
Cons: The sound of the trains from the room late at night.
9.1 Excellent
Pros: Rooms were clean and refreshing...bathroom shower was amazing.
Cons: There was no business center to print your own boarding passes or tickets to attractions.
4.5 Okay
Pros: The location.
Cons: I stayed at this hotel with my mom for 5 days while on holiday. I don't recommend it. It's overpriced for the amenities provided. The pool is mediocre: it's very small and only good if you have restless children (there's only 5 lounge chairs). The gym was ok. Twice the cleaners did not come to our room as required, and we even ran out of toilet paper because, when the cleaner did come, she did not leave any toilet paper! There's free wifi which was good and the many tv channels. The location is basically the main attraction. My 2 cents is that find a hotel without the gym and pool, and go for the location to save money. And find a hotel with reliable cleaners that speak at least basic English. None of my cleaners spoke any English and did not understand words like toilet paper...
8.3 Excellent
Pros: Location is handy and bar is lovely. Check in was quick and smooth.
Cons: The breakfast was very ordinary and nothing special or tasty. Poor choice of items and did not equate to a 4 star hotel breakfast. You have to pay extra if you wish to get eggs made. The bed mattress could be better quality as I found it a bit too firm.
8.0 Excellent
Pros: Modern room with all the gadgets. Nice staff and feels very new and clean.
Cons: Ironing board and iron awful! Quite small room and no full length mirror apart from next to bed where you can't see. No dressing table to sit down to put on make up or dry hair etc
10.0 Excellent
Pros: the room the whole set up how everything was so close to get to,
Cons: nothing it was all perfect, not dorchester but perfect
Park Plaza London Waterloo offers relaxation and comfort in the heart of South Bank. With modern facilities and a warm atmosphere, the hotel welcomes both business and travellers. From the striking Royal Festival Hall and National Theatre to Tate Modern and Borough Market, guests have inspiring culture at their fingertips, and are only minutes from the West End by tube. Nearby London Waterloo Station also offers easy connections to the City and the South of England. The hotel’s 494 stylish design-led guest rooms include Suites and spacious Studio Rooms and Superior Rooms. All guest rooms include ultra-comfortable Park Plaza beds, 48-inch smart LED TVs, Elemis bathroom amenities and complimentary Wi-Fi. Superior Rooms and Studio Rooms have walk-in showers, while the Suites also feature a bath, and some rooms benefit from a private terrace with spectacular views of London. With an indoor heated pool and latest Technogym equipment the fitness centre is open 24 hours a day. Florentine offers an all-day dining menu, and a wide selection of craft beers and signature cocktails is on offer at the bar. For the finest quality coffee, guests can head to the Illy Caffé.
Our 4-Star Novotel Waterloo hotel is within walking distance of the Thames, Big Ben and Buckingham Palace - making it the ideal stay for families. Make the most of this central London location by requesting a room with views of London's breathtaking skyline. After a busy day you'll want to unwind in our modern hotel gym, complete with a sauna and wellness facilities.
Overall 8.6 Excellent
Based on 7,993 reviews
All reviews
- All reviews
- Families
- Business
- Couples
- Solo
Excellent
9.2
Pros: Good size room, quiet(4th floor). Reasonably comfortable bed. Good coffee making facility in the room
Excellent
10.0
Pros: Upon check in we were greeted and checked-in by hotel employee, so welcoming. All staff were friendly. The rooms were snug but the beds were foam topped and comfortable. The breakfast was hot, plentiful with a good variety.
Excellent
9.0
Pros: Room was spacious and very clean. Great shower! Breakfast a bit expensive, but it was more a lunch than a breakfast, it was exceptional! The location was perfect, you can go everywhere walking!
Excellent
10.0
Pros: All the above , excellent location to all the tourist sites
Excellent
8.0
Pros: Breakfast was lovely and great bar food.
Excellent
8.8
Pros: Location, closeness to public transport, nice walk alongside of river thames.
Excellent
10.0
Pros: Location and room
Excellent
10.0
Pros: everything
Excellent
10.0
Pros: The staff were amazingly helpful, warm and friendly and the hotel itself was great.
Excellent
10.0
Pros: Very clean and the room seemed new
Excellent
9.0
Pros: The hotel was lovely and the staff were super friendly. We arrived very early because of an early morning flight, and there was no issue with checking in early. The room was comfortable, quiet and had a great view overlooking Lambeth Palace.
Excellent
10.0
Details
Reviews
Overall 8.6 Excellent
Based on 7,993 reviews
Location
9.3
Vibe
9.2
Service
9.1
WiFi
9.1
Breakfast
7.9
Room
7.9
Comfort
7.0
Vibe
9.3
Location
9.3
Service
9.1
WiFi
8.8
Breakfast
8.2
Room
7.9
Location
9.6
Vibe
9.1
Service
8.8
WiFi
8.4
Room
7.9
Breakfast
6.5
Service
9.2
Vibe
9.0
Location
8.9
Breakfast
8.0
Room
7.8
Location
9.4
Service
9.3
Breakfast
8.0
Cleanliness
7.8
Room
7.4
9.2 Excellent
Pros: Good size room, quiet(4th floor). Reasonably comfortable bed. Good coffee making facility in the room
Cons: Described as Waterloo, but really is Lambeth
10.0 Excellent
Pros: Upon check in we were greeted and checked-in by hotel employee, so welcoming. All staff were friendly. The rooms were snug but the beds were foam topped and comfortable. The breakfast was hot, plentiful with a good variety.
Cons: It was a tad bit off the beaten path. Since it is next to the Police Station and near St. Thomas Hospital we heard a lot of sirens. Also it is a 10 minute walk from any store and there are no vending machine or snack shop on site.
9.0 Excellent
Pros: Room was spacious and very clean. Great shower! Breakfast a bit expensive, but it was more a lunch than a breakfast, it was exceptional! The location was perfect, you can go everywhere walking!
Cons: Moquette
10.0 Excellent
Pros: All the above , excellent location to all the tourist sites
Cons:
8.0 Excellent
Pros: Breakfast was lovely and great bar food.
Cons: Room and hotel were very warm
8.8 Excellent
Pros: Location, closeness to public transport, nice walk alongside of river thames.
Cons: Nothing to say.
10.0 Excellent
Pros: Location and room
Cons: N/a
10.0 Excellent
Pros: everything
Cons:
10.0 Excellent
Pros: The staff were amazingly helpful, warm and friendly and the hotel itself was great.
Cons: The cooked breakfast wasn't very nice. Greasy.
10.0 Excellent
Pros: Very clean and the room seemed new
Cons: No.
9.0 Excellent
Pros: The hotel was lovely and the staff were super friendly. We arrived very early because of an early morning flight, and there was no issue with checking in early. The room was comfortable, quiet and had a great view overlooking Lambeth Palace.
Cons:
10.0 Excellent
Pros:
Cons: None
Our 4-Star Novotel Waterloo hotel is within walking distance of the Thames, Big Ben and Buckingham Palace - making it the ideal stay for families. Make the most of this central London location by requesting a room with views of London's breathtaking skyline. After a busy day you'll want to unwind in our modern hotel gym, complete with a sauna and wellness facilities.
Overall 8.6 Excellent
Based on 6,612 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10.0
Pros: Small but great
Excellent
8.0
Pros: Hotel was in a great location with a friendly staff
Good
6.0
Pros: The complimentary cheese and biscuits from 5-8pm was lovely.
Excellent
8.8
Pros: Location. Staff. Cheese and wine.
Excellent
10.0
Pros: Helpful staff. Wine and cheese event of exceptional quality with friendly atmosphere.
Excellent
8.0
Pros: Rooms were small but very clean and well laid out
Excellent
10.0
Pros: Central location on a quiet street. Friendly, knowledgeable staff. Efficiency at a busy Reception. All staff was ready and willing to help. I needed to leave my suitcase for the day after checkout and again the staff couldn’t have been kinder or mo
Excellent
10.0
Pros: Great location within walking distance of attractions. Ideal for 1 or 2 night stay
Good
7.0
Pros: Location
Excellent
9.6
Pros: Location amazing!! The rooms were small but efficient and clean.
Excellent
10.0
Pros: Location was excellent...small is beautiful...ideal size for one person yet still keeping all the facilities you would expect.
Excellent
10.0
Pros: Very helpful staff could not be more helpful and made you feel at home with everything you needed loved the breakfast good choice of food on the buffet bar more than I could eat
Details
Reviews
Overall 8.6 Excellent
Based on 6,612 reviews
Location
9.8
Bar
9.7
Service
9.5
Food
9.4
Vibe
9.3
Cleanliness
9.1
Value
8.9
Breakfast
6.9
WiFi
6.5
Room
4.8
Comfort
2.5
Bar
9.8
Location
9.7
Food
9.6
Service
9.6
Vibe
9.4
Cleanliness
9.2
Value
8.8
Breakfast
6.7
WiFi
5.1
Room
4.4
Comfort
2.1
Location
10.0
Bar
9.5
Vibe
9.0
Service
8.9
Cleanliness
8.7
Food
8.7
Value
8.6
Breakfast
6.4
Amenities
4.2
Room
4.0
WiFi
3.9
Comfort
1.8
Location
9.8
Bar
9.7
Cleanliness
9.2
Food
9.2
Service
9.2
Vibe
9.0
Value
8.3
Breakfast
6.3
Room
5.6
WiFi
4.6
Comfort
3.6
Location
9.9
Bar
9.8
Service
9.5
Food
9.4
Value
8.4
Breakfast
6.3
Room
3.4
Comfort
2.6
10.0 Excellent
Pros: Small but great
Cons: I missed the wine and cheese
8.0 Excellent
Pros: Hotel was in a great location with a friendly staff
Cons: Room was very small for 2 people. It was hard to get around the luggage when the bags were open
6.0 Good
Pros: The complimentary cheese and biscuits from 5-8pm was lovely.
Cons: The bed was jammed against the window. You couldn't hook the curtains back to see out of the window. There were hangers on hooks on the wall instead of a wardrobe. I don't mind compact if I know in advance but I wasn't expecting it for the price I paid.
8.8 Excellent
Pros: Location. Staff. Cheese and wine.
Cons: Bed so close to the shower struggled to get in!! Shower head unable to be bent so it sprayed you in the face.
10.0 Excellent
Pros: Helpful staff. Wine and cheese event of exceptional quality with friendly atmosphere.
Cons: The rooms are tiny. It was perfect for our overnight stay but for a longer stay I would prefer more room and much more storage capacity--no closet or drawer is provided.
8.0 Excellent
Pros: Rooms were small but very clean and well laid out
Cons: Could do with better breakfast choice for the money
10.0 Excellent
Pros: Central location on a quiet street. Friendly, knowledgeable staff. Efficiency at a busy Reception. All staff was ready and willing to help. I needed to leave my suitcase for the day after checkout and again the staff couldn’t have been kinder or mo
Cons:
10.0 Excellent
Pros: Great location within walking distance of attractions. Ideal for 1 or 2 night stay
Cons:
7.0 Good
Pros: Location
Cons: Rooms were even tinier than expected (and I did expect small rooms)
9.6 Excellent
Pros: Location amazing!! The rooms were small but efficient and clean.
Cons: The lift wasn’t working so we had to climb 4 flights of stairs every time.
10.0 Excellent
Pros: Location was excellent...small is beautiful...ideal size for one person yet still keeping all the facilities you would expect.
Cons: Nothing...would definitely stay again
10.0 Excellent
Pros: Very helpful staff could not be more helpful and made you feel at home with everything you needed loved the breakfast good choice of food on the buffet bar more than I could eat
Cons: No
Corporate travellers can choose from 95 air-conditioned hotel rooms at the elegant Park Plaza London Riverbank. Located in the heart of Central London, our accommodation offers easy access to the major business and transport hubs. Each of our spacious rooms includes a smart LED TV, free Wi-Fi, E.U./U.S. power sockets, a direct-dial telephone and a large work desk. For breath-taking views of the River Thames, the Houses of Parliament and the London Eye, upgrade to one of our Suites. Accessible rooms are also available. At Plaza on the River we welcome you to choose from an array of accommodation options; all the way from classic Superior Rooms to elegant Executive Rooms and our Suites. The Executive Rooms are designed with our corporate guests in mind and our generously sized Suites are perfect for longer stays, offering a separate living room with plenty of extra space. Added facilities include our Executive Lounge on the 12th floor of the hotel, with incredible views across London, and serving breakfast, snacks and drinks throughout the day, as well as a private boardroom. Our indoor swimming pool, spa rooms and gym are also available to all hotel guests. Our award-winning restaurant and bar, Chino Latino serves up Pan-Asian fusion cuisine, and delicious cocktails for when you’re entertaining or just looking for some down time.
Overall 8.6 Excellent
Based on 3,050 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Good
7.9
Pros: Great view
Excellent
8.0
Excellent
9.0
Pros: Excellent View of River from Room. Good experience. Very nice and comfortable. Exceptional.
Excellent
10.0
Pros: Beautiful room overlooking the Thames & Houses of Parliament with balcony. Great facilities in a spacious suite. Good bar with quality food & beverages and views. Easy walk to Regent Street via St James Park. Easy on tube to using Victoria line.
Good
6.0
Pros: The property is a cool building in central London, with a chic, casual vibe. Despite the hive of activity that greets you at the entrance, it is spacious and relaxed, and the Christmas decorations were original. I also loved the view from the room. Fabulous image of London across the Thames, especially at night time.
Excellent
9.0
Pros: Location < Room View, Comport
Excellent
9.2
Pros: Beautiful views from our window along the Rover Thames. Room was fabulous with excellent facilities and the bathroom was AMAZING. Delicious breakfast with good choices. We had a wonderful stay!
Excellent
8.8
Pros: Comfortable rooms with bath and shower. Fantastic view along the Thames. Good breakfast buffet in the Executive Lounge. Chino Latino restaurant on the first floor is excellent.
Good
7.0
Excellent
8.0
Pros: Location and room design
Excellent
10.0
Pros: Pleasant, respectful, courtesy and friendlyness of the staff, the room was outstanding,superb will definitely recommend the hotel specially to my sister coming here on spring break.thanks a lot. PS thanks also to Garbriela.
Excellent
8.8
Pros: Location was amazing! Incredible views of the Thames and Parliament!
Details
Reviews
Overall 8.6 Excellent
Based on 3,050 reviews
Location
9.3
Vibe
9.1
Room
7.8
Comfort
7.7
Pool
7.7
WiFi
7.7
Service
7.3
Breakfast
6.5
Amenities
6.1
Cleanliness
4.6
Location
9.3
Vibe
9.0
Comfort
8.1
Pool
7.8
Room
7.8
Service
6.4
Breakfast
6.1
Cleanliness
4.2
Location
9.4
Comfort
8.1
Room
7.9
Pool
7.6
Breakfast
7.1
Service
6.6
Cleanliness
4.8
Location
9.3
Room
7.4
Service
6.9
Breakfast
5.9
Cleanliness
4.7
Location
9.5
Vibe
8.9
Room
8.1
Comfort
7.9
Service
7.5
Breakfast
6.0
Cleanliness
4.2
7.9 Good
Pros: Great view
Cons: Average breakfast
8.0 Excellent
Pros:
Cons: I payed for a balcony room and when i checked in i was not given a balcony room, had to prove that i did book the balcony room, Then i was “upgraded” to a room with a balcony but to then find out that the heating had broken in the room and the room was freezing, the hotel got a electric heater to cover for the broken one, as the room was fairly large the electric heater wasn’t efficient enough, shouldn’t expect these problems at a top class hotel like this
9.0 Excellent
Pros: Excellent View of River from Room. Good experience. Very nice and comfortable. Exceptional.
Cons: Steam and Suana Room was under repair at the time of our stay. Unavailable At nigh, at the time of sleem, there was water travel noise from pipes, for about an hour. It was minor, over all brilliant.
10.0 Excellent
Pros: Beautiful room overlooking the Thames & Houses of Parliament with balcony. Great facilities in a spacious suite. Good bar with quality food & beverages and views. Easy walk to Regent Street via St James Park. Easy on tube to using Victoria line.
Cons:
6.0 Good
Pros: The property is a cool building in central London, with a chic, casual vibe. Despite the hive of activity that greets you at the entrance, it is spacious and relaxed, and the Christmas decorations were original. I also loved the view from the room. Fabulous image of London across the Thames, especially at night time.
Cons: What started off as a promising stay ended up being hampered by two major factors. The seating arrangement in the room was very poor - two chairs with uncomfortable design and no proper back support, left me with considerable back ache after 2 days. Since it was over the Christmas period, it seemed like the staff were overwhelmed , with no seating in the restaurant and most things on the menu no longer on offer. I ended up ordering takeaway from a local Thai restaurant instead.
9.0 Excellent
Pros: Location < Room View, Comport
Cons: N/A
9.2 Excellent
Pros: Beautiful views from our window along the Rover Thames. Room was fabulous with excellent facilities and the bathroom was AMAZING. Delicious breakfast with good choices. We had a wonderful stay!
Cons: One particular doorman kept making me show proof that I was a guest at the hotel before letting me in despite the fact I’d walked past him several times... I got the impression he felt I wasn’t dressed appropriately enough (week before Christmas it was cold and wet so I had a coat, hat, jeans and tennis shoes like most people) to be a guest at the hotel as he didn’t stop other guests at the hotel.
8.8 Excellent
Pros: Comfortable rooms with bath and shower. Fantastic view along the Thames. Good breakfast buffet in the Executive Lounge. Chino Latino restaurant on the first floor is excellent.
Cons: Needs a little more attention to detail e.g. room service items left in corridor for several hours, also cleaning equipment.
7.0 Good
Pros:
Cons: Room wasn’t stocked with toiletries or mini bar items upon arrival
8.0 Excellent
Pros: Location and room design
Cons: Housekeeping was poor. Coffee cups and counters dirty when arrival. Coffee And expressing coffee not replaced or cups picked up day two. Dead moth on bathroom floor . Room did not feel clean.
10.0 Excellent
Pros: Pleasant, respectful, courtesy and friendlyness of the staff, the room was outstanding,superb will definitely recommend the hotel specially to my sister coming here on spring break.thanks a lot. PS thanks also to Garbriela.
Cons: Breakfast buffet not so much of selection with the price.
8.8 Excellent
Pros: Location was amazing! Incredible views of the Thames and Parliament!
Cons: Swimming pool reservations are ridiculous! Twice people didn’t show up for their sites and that was a waste of time for me who couldn’t get to swim
Corporate travellers can choose from 95 air-conditioned hotel rooms at the elegant Park Plaza London Riverbank. Located in the heart of Central London, our accommodation offers easy access to the major business and transport hubs. Each of our spacious rooms includes a smart LED TV, free Wi-Fi, E.U./U.S. power sockets, a direct-dial telephone and a large work desk. For breath-taking views of the River Thames, the Houses of Parliament and the London Eye, upgrade to one of our Suites. Accessible rooms are also available. At Plaza on the River we welcome you to choose from an array of accommodation options; all the way from classic Superior Rooms to elegant Executive Rooms and our Suites. The Executive Rooms are designed with our corporate guests in mind and our generously sized Suites are perfect for longer stays, offering a separate living room with plenty of extra space. Added facilities include our Executive Lounge on the 12th floor of the hotel, with incredible views across London, and serving breakfast, snacks and drinks throughout the day, as well as a private boardroom. Our indoor swimming pool, spa rooms and gym are also available to all hotel guests. Our award-winning restaurant and bar, Chino Latino serves up Pan-Asian fusion cuisine, and delicious cocktails for when you’re entertaining or just looking for some down time.
Park Plaza Westminster Bridge London sits boldly at the Waterloo end of Westminster Bridge. From its iconic position opposite Big Ben and the Houses of Parliament, the hotel places London’s finest landmarks at your fingertips, and is easily accessible for key business districts. The London Eye, Big Ben, and the city’s finest theatres, restaurants and bars are just a few steps away. A choice of tastefully conceived and breathtakingly executed guestrooms and suites includes large Studio Rooms with a bedroom, bathroom, and plenty of living space, perfect for longer stays. On the hotel’s highest floors, enhanced amenities and extra space are on offer in the chic Penthouses and Suites, some of which have split-level duplex accommodation, balconies and panoramic city views. For those looking for extra amenities, our Executive Rooms and Suites offer access to our 2nd floor Executive Lounge, serving a range of snacks and drinks throughout the day, and breath-taking views of the Houses of Parliament. Brasserie Joël presents delicious French cuisine with seasonal specialities, while Ichi Sushi & Sashimi offers a true taste of Tokyo. The Executive Lounge is the place for afternoon tea and light bites, Primo Bar comes alive every evening with live music and sophisticated cocktails, and illy caffé serves authentic Italian coffees. Unique among central London hotels, Park Plaza Westminster Bridge London boasts a fitness centre with 15-metre pool and Europe’s first Mandara Spa, an exquisite oasis of Balinese calm. Nine treatment rooms, a manicure and pedicure area and relaxation lounge combine to offer indulgent pampering with the finest spa products.
Overall 8.5 Excellent
Based on 21,570 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10.0
Pros: Location is central to everything
Okay
5.0
Pros: Location Decor
Excellent
9.0
Pros: IMPRESSIVE! the checkin was smooth and we got a LOVELY upgrade which made our trip so much more special. the spacious room, great water pressure, cleanliness , and super friendly staff was all really good. we did the valet parking ( extra charge) and its so good and worth the money and they were great too, and we at at the Joel restaurant and had a super waiter and host , and reception all really great is the only way to put it. we have stayed in a LOT of hotels from 2 star to 5 star, this definitely meets expectations and the location is amazing and we did the river cruise and had 2 safe clean pleasant strolls....outside smoking area keeps the smell away from entry way and it was a kinda small breakfast buffet but had a really decent amount of choices all fresh ..get there early it fills up...and food was really good. would de stay here again! only one grumpy staff member at check out and at a hotel this size one tiny fly in the ointment def is nothing to make a stink about , she wasn't even that bad just not NICE ...just seemed not thrilled to be there lol..anyway def loved the place and decor and smells and all of it loved the hotel BRAVO GUYS! <3
Excellent
9.6
Pros: Breakfast was well work it. Good variety and only 5Pounds per day extra. We liked the option of King Size beds hard to find in hotels in London.
Excellent
8.0
Pros: This is a wonderful central spot with great views. There's a lovely bakery just round the corner for breakfast too!
Excellent
10.0
Pros: big spacious room very clean, staff explained on check in about all facilities and requests were dealt with very quickly.
Excellent
8.0
Pros: Great location, Westminster Bridge in front of the hotel. Ideal spot for some sightseeing. Furthermore the hotel has all the necessary facilities like, spa/pool, restaurants and bar.
Good
7.9
Pros: Great large sized rooms with 2bed 2 bath apartment style.
Excellent
9.0
Pros: The location is great...
Okay
4.0
Excellent
8.3
Pros: I liked everything on general
Good
7.7
Pros: Breakfast not good
Details
Reviews
Overall 8.5 Excellent
Based on 21,570 reviews
Location
9.7
WiFi
7.6
Comfort
7.5
Service
7.5
Room
7.3
Pool
6.9
Breakfast
5.9
Value
5.1
Location
9.7
Service
7.4
Pool
7.3
Room
6.9
WiFi
6.6
Breakfast
5.2
Value
4.9
Location
9.6
Comfort
7.9
Room
7.2
Service
7.1
Pool
6.8
WiFi
6.3
Breakfast
5.8
Value
5.0
Location
9.8
Comfort
7.6
Pool
6.9
Room
6.7
Breakfast
6.6
Service
6.3
WiFi
5.7
Value
5.2
Location
9.9
Pool
7.1
Room
6.7
Service
5.7
Breakfast
5.4
Value
5.2
10.0 Excellent
Pros: Location is central to everything
Cons:
5.0 Okay
Pros: Location Decor
Cons: Inside looking room Disabled room No bath
9.0 Excellent
Pros: IMPRESSIVE! the checkin was smooth and we got a LOVELY upgrade which made our trip so much more special. the spacious room, great water pressure, cleanliness , and super friendly staff was all really good. we did the valet parking ( extra charge) and its so good and worth the money and they were great too, and we at at the Joel restaurant and had a super waiter and host , and reception all really great is the only way to put it. we have stayed in a LOT of hotels from 2 star to 5 star, this definitely meets expectations and the location is amazing and we did the river cruise and had 2 safe clean pleasant strolls....outside smoking area keeps the smell away from entry way and it was a kinda small breakfast buffet but had a really decent amount of choices all fresh ..get there early it fills up...and food was really good. would de stay here again! only one grumpy staff member at check out and at a hotel this size one tiny fly in the ointment def is nothing to make a stink about , she wasn't even that bad just not NICE ...just seemed not thrilled to be there lol..anyway def loved the place and decor and smells and all of it loved the hotel BRAVO GUYS! <3
Cons: HUMMM...NOTHING, ALL WAS SUPER GOOD. really im not gonna complain over nothing and for the cost and convenience to BIG BEN AND ALL ..... it was super
9.6 Excellent
Pros: Breakfast was well work it. Good variety and only 5Pounds per day extra. We liked the option of King Size beds hard to find in hotels in London.
Cons:
8.0 Excellent
Pros: This is a wonderful central spot with great views. There's a lovely bakery just round the corner for breakfast too!
Cons: Parking was tricky because I had lots of bags for my family and there was a long queue and couldn't leave my car in the holding area for that long so effectively I was forced to pay the extra and get it parked by the concierge.
10.0 Excellent
Pros: big spacious room very clean, staff explained on check in about all facilities and requests were dealt with very quickly.
Cons: Check in was slow with big queue
8.0 Excellent
Pros: Great location, Westminster Bridge in front of the hotel. Ideal spot for some sightseeing. Furthermore the hotel has all the necessary facilities like, spa/pool, restaurants and bar.
Cons: Daily cleaning of the room. Sometimes they skipped/forgot to clean/make up the room.
7.9 Good
Pros: Great large sized rooms with 2bed 2 bath apartment style.
Cons: Housekeeping was lazy and never did a complete job. Forgetting to restock kitchen items most common. They are clearly doing some refurbishment - the lounge area of our apartment was very tired. Very frustrated to stay with a kitchenette but no pots and pans to use it.... non available either..... seems silly.
9.0 Excellent
Pros: The location is great...
Cons: That there was no really queuing process being placed to get served in reception..
4.0 Okay
Pros:
Cons: Provide adjoining rooms as advertised. Better guest relations assistance. The GM is totally absent and uninvolved in hotel operations. Called twice for extra towels that never came.
8.3 Excellent
Pros: I liked everything on general
Cons: It’s been almost a week till I checked out and I didn’t get back yet the deposit I gave when I checked in . Also your staff told me that my extras would be charge from the deposit I left but they charged me extra .
7.7 Good
Pros: Breakfast not good
Cons: Breakfast, odor of the room.
Park Plaza Westminster Bridge London sits boldly at the Waterloo end of Westminster Bridge. From its iconic position opposite Big Ben and the Houses of Parliament, the hotel places London’s finest landmarks at your fingertips, and is easily accessible for key business districts. The London Eye, Big Ben, and the city’s finest theatres, restaurants and bars are just a few steps away. A choice of tastefully conceived and breathtakingly executed guestrooms and suites includes large Studio Rooms with a bedroom, bathroom, and plenty of living space, perfect for longer stays. On the hotel’s highest floors, enhanced amenities and extra space are on offer in the chic Penthouses and Suites, some of which have split-level duplex accommodation, balconies and panoramic city views. For those looking for extra amenities, our Executive Rooms and Suites offer access to our 2nd floor Executive Lounge, serving a range of snacks and drinks throughout the day, and breath-taking views of the Houses of Parliament. Brasserie Joël presents delicious French cuisine with seasonal specialities, while Ichi Sushi & Sashimi offers a true taste of Tokyo. The Executive Lounge is the place for afternoon tea and light bites, Primo Bar comes alive every evening with live music and sophisticated cocktails, and illy caffé serves authentic Italian coffees. Unique among central London hotels, Park Plaza Westminster Bridge London boasts a fitness centre with 15-metre pool and Europe’s first Mandara Spa, an exquisite oasis of Balinese calm. Nine treatment rooms, a manicure and pedicure area and relaxation lounge combine to offer indulgent pampering with the finest spa products.
Stylish and inviting, Park Plaza County Hall London features stylish rooms and Suites, all offering complimentary Wi-Fi, and access to our on-site fitness centre and spa. Park Plaza County Hall London enjoys a superb location on the South Bank, rubbing shoulders with many of London’s famous attractions. Less than half a mile from Waterloo Station, the hotel features 399 bedrooms, a restaurant, and meeting facilities. Book a top-floor Penthouse for the most space and the best view of Central London. Select Junior Suites offer stunning views of the London Eye, and some rooms on the higher floors overlook other major landmarks in England's capital city, such as the River Thames and the Houses of Parliament. Atrio Restaurant and Bar is a casual dining spot in the heart of buzzing South Bank, London. A modern Italian restaurant and bar, Atrio serves a selection of contemporary dishes including fresh pasta, home-made pizzas from our pizza oven, and fresh, light bites throughout the day. For those looking for a relaxing dining experience, Atrio is the perfect place to relax after a busy day exploring the iconic attractions in the area, or after a hard days work. Sip on a fine selection of wines, beers, cocktails and mocktails, whilst catching up on the day. Atrio Lounge and Bar, with its own private outdoor terrace, is an all-day venue putting you in the centre of the action. Watch the world go by, or snuggle up in the cosy bar area with a drink of your choice. The modern fitness centre invites an escape from the rigours of the day with steam, sauna and beauty treatment rooms.
-981106.jpg?width=66&height=66&crop=true)
Overall 8.5 Excellent
Based on 9,145 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9.0
Pros: Convenient
Excellent
10.0
Pros: The staff were lovely and the room was fab.
Excellent
8.8
Pros: Great location and lovely spacious rooms
Excellent
9.0
Pros: staff were really helpful and friendly and we even had a visit from santa who dropped a stocking for our daughter's first christmas.
Excellent
10.0
Pros: The staff was absolutely amazing!
Excellent
9.0
Pros: Superb location in the heart of the city. Rooms large enough for family of 4, cocy and clean. Very polite and helpful staff. Good restaurant for having dinner. Value for money...guess quite ok for New Year period time in the heart of London.
Good
7.4
Poor
1.0
Pros: Location
Excellent
8.0
Pros: Good sized suite. Usable fridge space. Modern decor. Good security. Restaurant staff nice.
Excellent
10.0
Pros: Over all this was great place to stay. Staff was very helpful. Location worked great for our visit.
Mediocre
2.0
Pros: Assume the hotel would have been excellent.
Good
7.7
Pros: Hotel room was a little smaller than what I was used to but it was very comfortable and the staff was very friendly. It was within walking distance of a lot of awesome sights and activities.
Details
Reviews
Overall 8.5 Excellent
Based on 9,145 reviews
Location
9.6
Service
8.1
Room
7.6
Breakfast
6.3
WiFi
6.0
Food
5.6
Bar
5.4
Value
5.3
Amenities
4.6
Pool
2.0
Location
9.5
Service
8.4
Room
7.8
Breakfast
6.5
Vibe
6.4
Bar
5.7
Food
5.6
Value
5.3
WiFi
4.1
Amenities
3.3
Location
9.6
Service
8.2
Room
8.0
Breakfast
5.8
Value
5.6
Food
5.5
Bar
5.1
Amenities
4.6
Location
9.7
Service
8.1
Room
7.8
Vibe
6.5
Breakfast
6.1
Value
6.0
Food
5.8
Bar
5.6
Amenities
4.4
Location
9.8
Service
9.0
Room
7.3
Breakfast
6.0
Food
5.8
Value
5.3
Amenities
4.2
9.0 Excellent
Pros: Convenient
Cons: Bath was too deep to get out of considering our age, I found out that we could have requested a walk in shower but was not an option when booking
10.0 Excellent
Pros: The staff were lovely and the room was fab.
Cons: Nothing.
8.8 Excellent
Pros: Great location and lovely spacious rooms
Cons: If I had to choose something it would be the price we paid for one nigbt
9.0 Excellent
Pros: staff were really helpful and friendly and we even had a visit from santa who dropped a stocking for our daughter's first christmas.
Cons: the breakfast buffet queue was a bit shambolic
10.0 Excellent
Pros: The staff was absolutely amazing!
Cons:
9.0 Excellent
Pros: Superb location in the heart of the city. Rooms large enough for family of 4, cocy and clean. Very polite and helpful staff. Good restaurant for having dinner. Value for money...guess quite ok for New Year period time in the heart of London.
Cons: Would have liked breakfast to be a bit diffferent by days... Huge fees for London Eye View, considering that it would anyway be only partial veiw.
7.4 Good
Pros:
Cons: Got to hotel at check in time (2:00) and had to wait 2 hours for the room to be ready. My 3:30 engagement was missed do to this issue with check in. I was only in London this one day and the main reason I was there for didn’t happen because of the late check in. Also, the occupants of the room next to mine was slamming their door and making noises up to 6:00 am. It sounded like staff was continuously trying to enter the room. Not a good experience at all
1.0 Poor
Pros: Location
Cons: Someone on the staff entered our room while we were out and stole all off our traveling money - $4,000. From that point on, they have denied it and not offered any solutions. It was a violation of the worst kind -the money locked securely in-room sa
8.0 Excellent
Pros: Good sized suite. Usable fridge space. Modern decor. Good security. Restaurant staff nice.
Cons: Small reception area makes it feel cramped and busy.
No pool.
Didn't get a room with a good view.
10.0 Excellent
Pros: Over all this was great place to stay. Staff was very helpful. Location worked great for our visit.
Cons: None.
2.0 Mediocre
Pros: Assume the hotel would have been excellent.
Cons: Beware!! The booking agent Cancelon has a early date trigger converting to a non-refundable reservation after promoting "free cancelation". Its geared to pushing the non-refundable reservation to their site to sell. The listing process was incredibly difficult requiring re-entering all online data resulting in no sale or compensation. Would avoid booking through Cancelon in the future.
7.7 Good
Pros: Hotel room was a little smaller than what I was used to but it was very comfortable and the staff was very friendly. It was within walking distance of a lot of awesome sights and activities.
Cons: They offered free breakfast in your room if you filled out your request card the night before. I was only able to take advantage of this service once because I never received another breakfast request card.
Stylish and inviting, Park Plaza County Hall London features stylish rooms and Suites, all offering complimentary Wi-Fi, and access to our on-site fitness centre and spa. Park Plaza County Hall London enjoys a superb location on the South Bank, rubbing shoulders with many of London’s famous attractions. Less than half a mile from Waterloo Station, the hotel features 399 bedrooms, a restaurant, and meeting facilities. Book a top-floor Penthouse for the most space and the best view of Central London. Select Junior Suites offer stunning views of the London Eye, and some rooms on the higher floors overlook other major landmarks in England's capital city, such as the River Thames and the Houses of Parliament. Atrio Restaurant and Bar is a casual dining spot in the heart of buzzing South Bank, London. A modern Italian restaurant and bar, Atrio serves a selection of contemporary dishes including fresh pasta, home-made pizzas from our pizza oven, and fresh, light bites throughout the day. For those looking for a relaxing dining experience, Atrio is the perfect place to relax after a busy day exploring the iconic attractions in the area, or after a hard days work. Sip on a fine selection of wines, beers, cocktails and mocktails, whilst catching up on the day. Atrio Lounge and Bar, with its own private outdoor terrace, is an all-day venue putting you in the centre of the action. Watch the world go by, or snuggle up in the cosy bar area with a drink of your choice. The modern fitness centre invites an escape from the rigours of the day with steam, sauna and beauty treatment rooms.
A stay at Marlin Waterloo places you in the heart of London, within a 10-minute walk of Imperial War Museum and Westminster Bridge. Featured amenities include a business center, a 24-hour front desk, and multilingual staff.
Overall 8.5 Excellent
Based on 6,333 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: Room was large, staff friendly and helpful
Excellent
10.0
Pros: Repeat visit as liked all my previous stays.
Excellent
9.2
Pros: The hotel is located a short distance from the center of London, it is very easy to get to the tourist attractions on foot. Spacious hotel, nice rooms, kitchenette equipped with dishes and other kitchen accessories. The rooms have large windows.
Excellent
8.0
Pros: We had a really spacious, clean room with great views across London and very close to the Tube (Lambeth North), the bed was really comfy. Good tea/coffee making facilities and it was nice and quiet.
Excellent
10.0
Pros: perfect stay. add kitchen in the rooms allowed us to cook for ourselves when we didnt want to go out for dinner or wake up to get breakfast. rooms were a great size too. the rooms were so quiet as well. never heard anyone else from the rooms next door!
Excellent
10.0
Pros: perfect stay. kitchen in the rooms allowed us to cook for ourselves when we didnt want to go out for dinner or wake up to get breakfast. rooms were a great size too and the fact that the kitchens were fully stocked was perfect!
Excellent
8.0
Details
Reviews
Overall 8.5 Excellent
Based on 6,333 reviews
Location
9.6
Vibe
9.2
Cleanliness
8.8
WiFi
8.6
Amenities
8.2
Service
7.7
Room
7.6
Food
5.0
Breakfast
2.4
Location
9.7
Vibe
9.0
Amenities
8.1
Service
7.6
WiFi
7.5
Room
6.7
Breakfast
2.7
Location
9.8
Vibe
9.2
Cleanliness
8.9
Room
8.3
Amenities
8.2
Comfort
7.9
Service
7.6
WiFi
7.2
Food
5.0
Breakfast
2.6
Location
9.7
Vibe
9.1
Cleanliness
8.8
Amenities
8.3
Room
7.6
WiFi
7.5
Service
6.8
Breakfast
2.0
Location
9.3
Cleanliness
9.0
Service
8.3
Room
7.7
Breakfast
2.3
10.0 Excellent
Pros: Room was large, staff friendly and helpful
Cons: Nothing
10.0 Excellent
Pros: Repeat visit as liked all my previous stays.
Cons: NA
9.2 Excellent
Pros: The hotel is located a short distance from the center of London, it is very easy to get to the tourist attractions on foot. Spacious hotel, nice rooms, kitchenette equipped with dishes and other kitchen accessories. The rooms have large windows.
Cons: The shower was slightly damaged.
8.0 Excellent
Pros: We had a really spacious, clean room with great views across London and very close to the Tube (Lambeth North), the bed was really comfy. Good tea/coffee making facilities and it was nice and quiet.
Cons: No dislikes at all.
10.0 Excellent
Pros: perfect stay. add kitchen in the rooms allowed us to cook for ourselves when we didnt want to go out for dinner or wake up to get breakfast. rooms were a great size too. the rooms were so quiet as well. never heard anyone else from the rooms next door!
Cons: nothing
10.0 Excellent
Pros: perfect stay. kitchen in the rooms allowed us to cook for ourselves when we didnt want to go out for dinner or wake up to get breakfast. rooms were a great size too and the fact that the kitchens were fully stocked was perfect!
Cons: nothing
8.0 Excellent
Pros:
Cons: Bed was hard otherwise everything was good Very clean
A stay at Marlin Waterloo places you in the heart of London, within a 10-minute walk of Imperial War Museum and Westminster Bridge. Featured amenities include a business center, a 24-hour front desk, and multilingual staff.
Overlooking tranquil Vincent Square in the heart of Westminster; The Wellington combines contemporary design with character. Each of the 84 spacious guestrooms and apartments (with kitchenette) feature: stylish interiors, en suite bathrooms, air-conditioning, complimentary Wi-Fi and work desk with USB port and international adaptor socket. The 24hr gym is equipped with cardio machines, bodyweight apparatus and free weights. The restaurant serves a full English breakfast and an Italian inspired la carte menu for lunch & dinner. The convivial atmosphere of the lounge bar makes it the perfect setting for cocktails or afternoon tea (24hr room service is available). There are two innovative & unique conference rooms and landscaped lawns. Both Wellington Suite (maximum capacity 125 delegates) and Chapel Suite (maximum capacity 85 delegates) combine period features including parquet flooring, stained glass windows and vaulted ceilings, with modern technology. The lawns are ideal for summer BBQs. Local iconic landmarks include Buckingham Palace, Houses of Parliament and Big Ben and Westminster Abbey.
Overall 8.5 Excellent
Based on 1,913 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10.0
Pros: Very friendly and helpful staff
Excellent
10.0
Pros: Helpful staff
Excellent
9.0
Pros: lovely location, felt very homely, can't wait to go back again this week!
Excellent
9.0
Pros: Nice size room. Friendly staff. Good location
Good
7.9
Pros: Clean, modern and in a quiet location but good access to rail facilities.
Excellent
8.8
Pros: I have stayed for six days and I think it is a great choice for single traveler and couples. It’s location is perfect which is a walking distance to Victoria station and two major theaters of the west end, also shakeshack which is my favorite burger place in the NYC. The staff is friendly and helpful here.
Excellent
9.0
Pros: I was told I was being upgraded from a Superior Double to Apartment 4, which the receptionist told me was a very nice room. She wasn't wrong! Lovely and spacious, with kitchen facilities
Details
Reviews
Overall 8.5 Excellent
Based on 1,913 reviews
Location
9.5
WiFi
9.5
Cleanliness
9.0
Vibe
8.9
Wellness
8.7
Service
7.9
Room
7.7
Comfort
7.1
Breakfast
5.9
Value
5.2
Location
9.5
Cleanliness
9.4
Vibe
9.0
Service
7.8
Room
7.5
Comfort
6.4
Breakfast
5.5
Value
4.7
Location
9.5
Cleanliness
8.8
Service
7.8
Breakfast
6.8
Room
6.6
Value
5.2
Location
9.6
Cleanliness
9.3
Service
7.9
Room
7.8
Breakfast
5.7
Value
4.9
Location
9.4
Service
7.9
Comfort
7.5
Room
7.4
10.0 Excellent
Pros: Very friendly and helpful staff
Cons: There was a bracing draught from the chimney breast
10.0 Excellent
Pros: Helpful staff
Cons: Breakfast room was a bit tight
9.0 Excellent
Pros: lovely location, felt very homely, can't wait to go back again this week!
Cons: draught coming through the fireplace was cold!
9.0 Excellent
Pros: Nice size room. Friendly staff. Good location
Cons: Room tv too small for size of room. Only one chair in the room. Breakfast should have been included.
7.9 Good
Pros: Clean, modern and in a quiet location but good access to rail facilities.
Cons: Staff were a little serious and not particularly friendly. Bar not very welcoming.
8.8 Excellent
Pros: I have stayed for six days and I think it is a great choice for single traveler and couples. It’s location is perfect which is a walking distance to Victoria station and two major theaters of the west end, also shakeshack which is my favorite burger place in the NYC. The staff is friendly and helpful here.
Cons: I don’t like the carpet in the room. I dropped tiny bit of cream on the carpet and it turns to be red and I was charged for 250 pounds for the carpet cleaning!!!
9.0 Excellent
Pros: I was told I was being upgraded from a Superior Double to Apartment 4, which the receptionist told me was a very nice room. She wasn't wrong! Lovely and spacious, with kitchen facilities
Cons:
Overlooking tranquil Vincent Square in the heart of Westminster; The Wellington combines contemporary design with character. Each of the 84 spacious guestrooms and apartments (with kitchenette) feature: stylish interiors, en suite bathrooms, air-conditioning, complimentary Wi-Fi and work desk with USB port and international adaptor socket. The 24hr gym is equipped with cardio machines, bodyweight apparatus and free weights. The restaurant serves a full English breakfast and an Italian inspired la carte menu for lunch & dinner. The convivial atmosphere of the lounge bar makes it the perfect setting for cocktails or afternoon tea (24hr room service is available). There are two innovative & unique conference rooms and landscaped lawns. Both Wellington Suite (maximum capacity 125 delegates) and Chapel Suite (maximum capacity 85 delegates) combine period features including parquet flooring, stained glass windows and vaulted ceilings, with modern technology. The lawns are ideal for summer BBQs. Local iconic landmarks include Buckingham Palace, Houses of Parliament and Big Ben and Westminster Abbey.
Corporate travellers can choose from 645 air-conditioned hotel rooms at the elegant Park Plaza London Riverbank. Located on London's South Bank, our accommodation offers easy access to the major business and transport hubs. Each of our spacious rooms includes a smart LED TV, free Wi-Fi, E.U./U.S. power sockets, a direct-dial telephone and a large work desk. For breath-taking views of the River Thames, the Houses of Parliament and the London Eye, upgrade to one of our Suites. Accessible rooms are also available. At Park Plaza London Riverbank we welcome you to choose from an array of accommodation options; all the way from classic Superior Rooms to elegant Executive Rooms and Suites. The Executive Rooms are designed with our corporate guests in mind and our generously sized Suites are perfect for longer stays, offering a separate living room with plenty of extra space. Added facilities include our Executive Lounge on the 12th floor of the hotel, with incredible views across London, and serving breakfast, snacks and drinks throughout the day, as well as a private boardroom. Our indoor swimming pool, spa rooms and gym are also available to all hotel guests. Our award-winning restaurant and bar, Chino Latino serves up Pan-Asian cuisine, and delicious cocktails for when you’re entertaining or just looking for some down time.
-449876.jpg?width=66&height=66&crop=true)
Overall 8.4 Excellent
Based on 12,859 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10.0
Mediocre
3.0
Pros: Reception. Bathroom. Internet
Excellent
9.0
Pros: Great night life, fantastic views, friendly and responsive staff, great restaurant
Excellent
9.0
Pros: Restaurant was excellent
Good
7.0
Pros: Spacious room
Excellent
9.0
Pros: The price was excellent for the quality. The whole hotel felt slick and contemporary.
Excellent
8.8
Pros: Nicely fitted out rooms, great pool & decent fitness equipment
Excellent
8.0
Pros: Location was ideal as we had to get to the Oval cricket ground early. Rooms spacious, beds comfortable.
Excellent
10.0
Pros: The staff was amazing. We wanted to check in early and was originally told we couldn't. We spoke to another member of staff and he was really nice and got us checked in, they even gave us complimentary use of the executive lounge. Amazing.
Good
7.5
Pros: Location and river view
Excellent
9.0
Pros: Location, cleanliness, staff very helpful and professional
Excellent
8.3
Pros: Fantastic place but had trouble with people who lived in the flats but the hotel on 8th floor A guy putting his fingers up to us as soon as we opened the curtains , felt very uncomfortable We were changed straight away Staff are great tho !
Details
Reviews
Overall 8.4 Excellent
Based on 12,859 reviews
Vibe
9.1
Location
9.0
WiFi
8.0
Service
7.7
Room
7.2
Pool
6.5
Breakfast
5.9
Value
5.3
Vibe
9.0
Location
9.0
Service
7.4
Pool
6.6
Breakfast
6.4
Room
6.3
Value
5.2
Cleanliness
4.0
Location
9.1
Service
7.8
Room
7.2
Value
4.9
Cleanliness
4.8
Breakfast
4.8
Vibe
8.9
Location
8.9
WiFi
6.6
Room
6.5
Service
6.2
Breakfast
5.7
Value
4.8
Cleanliness
4.8
Location
8.8
Room
6.7
Pool
6.4
Service
6.2
Breakfast
5.6
Value
5.2
10.0 Excellent
Pros:
Cons: Should give complementary water
3.0 Mediocre
Pros: Reception. Bathroom. Internet
Cons: The room too small. Twin room booked but beds were against each other. Queuing at breakfast. Not getting a fresh cooked breakfast. Children handling and replacing the food. No view from room. Long dingy corridors. Air conditioning was poor.
9.0 Excellent
Pros: Great night life, fantastic views, friendly and responsive staff, great restaurant
Cons: Elevators crowded, rooms not made up to high standard.
9.0 Excellent
Pros: Restaurant was excellent
Cons: Elevators were dark, cramped and slow
7.0 Good
Pros: Spacious room
Cons: Elevators were too slow, had to wait at least for 5 min to get on
9.0 Excellent
Pros: The price was excellent for the quality. The whole hotel felt slick and contemporary.
Cons: I only stayed a night so have no comment here
8.8 Excellent
Pros: Nicely fitted out rooms, great pool & decent fitness equipment
Cons: Only shampoo conditioner & body moisturiser provided, no body wash / shower gel. Occupants of the adjacent room came home loudly at 2:30am then spent an hour angrily banging the windows shouting at people he was having [what I assume was] an animated conversation with someone outside. No fault of the hotel, maybe specify thicker walls?!! Pillows weren’t comfy, too light & airy for my taste
8.0 Excellent
Pros: Location was ideal as we had to get to the Oval cricket ground early. Rooms spacious, beds comfortable.
Cons: Air conditioning was warm all the time, would not turn to cool. Curtains did not draw as one had fell off. Not quite use to using electronics by the bed to turn things off and on ! I will over time.
10.0 Excellent
Pros: The staff was amazing. We wanted to check in early and was originally told we couldn't. We spoke to another member of staff and he was really nice and got us checked in, they even gave us complimentary use of the executive lounge. Amazing.
Cons: Nope
7.5 Good
Pros: Location and river view
Cons: Not many good restaurants nearby
9.0 Excellent
Pros: Location, cleanliness, staff very helpful and professional
Cons: View from room was not the greatest.
8.3 Excellent
Pros: Fantastic place but had trouble with people who lived in the flats but the hotel on 8th floor A guy putting his fingers up to us as soon as we opened the curtains , felt very uncomfortable We were changed straight away Staff are great tho !
Cons:
Corporate travellers can choose from 645 air-conditioned hotel rooms at the elegant Park Plaza London Riverbank. Located on London's South Bank, our accommodation offers easy access to the major business and transport hubs. Each of our spacious rooms includes a smart LED TV, free Wi-Fi, E.U./U.S. power sockets, a direct-dial telephone and a large work desk. For breath-taking views of the River Thames, the Houses of Parliament and the London Eye, upgrade to one of our Suites. Accessible rooms are also available. At Park Plaza London Riverbank we welcome you to choose from an array of accommodation options; all the way from classic Superior Rooms to elegant Executive Rooms and Suites. The Executive Rooms are designed with our corporate guests in mind and our generously sized Suites are perfect for longer stays, offering a separate living room with plenty of extra space. Added facilities include our Executive Lounge on the 12th floor of the hotel, with incredible views across London, and serving breakfast, snacks and drinks throughout the day, as well as a private boardroom. Our indoor swimming pool, spa rooms and gym are also available to all hotel guests. Our award-winning restaurant and bar, Chino Latino serves up Pan-Asian cuisine, and delicious cocktails for when you’re entertaining or just looking for some down time.
With a stay at Citadines Trafalgar Square London, you'll be centrally located in London, steps from The Strand and 3 minutes by foot from Nelson's Column. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Overall 8.4 Excellent
Based on 4,642 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
8.0
Pros: Felt like we were in the middle of the main London attractions that we wanted to see! Safe location. We really enjoyed our stay here
Good
7.9
Pros: Perfect location. Clean bed, bathroom, toilet.
Excellent
8.0
Pros: Large, clean and comfortable room.
Excellent
8.0
Pros: Excellent location. Free coffee machine Comfortable and clean
Okay
4.0
Pros: The location is perfect to see many sights and close to the underground.
Excellent
10.0
Pros: Didn't have breakfast. Great location and very clean. Price was reasonable too.
Okay
4.6
Pros: Only location
Excellent
10.0
Pros: Prime location
Excellent
9.0
Pros: The fact that it was a studio apartment gave me the flexibility to self cater. And despite being very centrally located, the room was quiet and private.
Excellent
10.0
Pros: The room had a kitchenette with cook-top, refrigerator, dishwasher and flatware/glassware. These amenities came in handy to prepare a meal or have snacks on-hand instead of purchasing every meal at a restaurant.
The room was a good size for a in-town European location. The room and bathroom were clean and well-kept.
Excellent
8.5
Pros: Location is excellent. Very clean with a kitchenette with microwave, stove, dishwasher, electric kettle. Very nice to be able to have breakfast and not have to change clothes. Very green with a toilet tank that is topped by a little sink where u wash your hands and it automatically fills the toilet tank; ingenious!!
Good
7.0
Pros: The location.
Details
Reviews
Overall 8.4 Excellent
Based on 4,642 reviews
Location
9.8
WiFi
9.0
Service
7.9
Room
6.5
Breakfast
4.4
Location
9.7
Service
7.9
Room
5.4
Breakfast
5.0
Comfort
4.2
Location
9.8
Service
7.8
Room
6.8
Breakfast
3.9
Location
9.8
Service
7.8
Room
5.9
Amenities
5.7
Location
9.5
Service
8.2
Room
5.6
Comfort
5.2
8.0 Excellent
Pros: Felt like we were in the middle of the main London attractions that we wanted to see! Safe location. We really enjoyed our stay here
Cons: Would be helpful if the hotel staff were a bit more helpful in the tourist items.
7.9 Good
Pros: Perfect location. Clean bed, bathroom, toilet.
Cons: Room condition (especially bathroom) was not that good as it seems on photos on booking.com The hotel staff confirmed that all the rooms have been renovated in 2015.
8.0 Excellent
Pros: Large, clean and comfortable room.
Cons: The quietness and convenience.
8.0 Excellent
Pros: Excellent location. Free coffee machine Comfortable and clean
Cons: Nothing really
4.0 Okay
Pros: The location is perfect to see many sights and close to the underground.
Cons: There are NO American Outlets anywhere, and I understand that yes I am in the UK and they don't have the same voltage as in the States, but EVERY hotel I’ve ever stayed at in Europe has had at least ONE American Outlet. The outlets are no where near mirrors. So even if you packed an outlet converter, you wouldn't be able to see yourself do your hair. CFL lighting instead of LED, which take a long time to warm up and are not as bright. Instead of having One Strong WIFI Network, they had over a dozen WEAK Ones. You had to constantly re-connet to Wifi because the signal would go out. We spent majority of the time reconnecting between 3 different Citadines Wifis. The bathtub/shower is so high off the ground, you have to physically climb into it, and careful not to fall out. I almost fell out completely one, but thankfully my boyfriend caught me in time. Our in room fridge creaked and moaned all hours of the night, and soon became part of our nightly sleep, Given the Opportunity, I would NOT stay here again.
10.0 Excellent
Pros: Didn't have breakfast. Great location and very clean. Price was reasonable too.
Cons: N/A
4.6 Okay
Pros: Only location
Cons: Facilities are very bad. Heater did not work for 4 days. They put electric heaters in the room. WC did not flush properly so we had to work on it. There was a constant noise at 5 am every morning for 4 days.
10.0 Excellent
Pros: Prime location
Cons:
9.0 Excellent
Pros: The fact that it was a studio apartment gave me the flexibility to self cater. And despite being very centrally located, the room was quiet and private.
Cons: No.
10.0 Excellent
Pros: The room had a kitchenette with cook-top, refrigerator, dishwasher and flatware/glassware. These amenities came in handy to prepare a meal or have snacks on-hand instead of purchasing every meal at a restaurant.
The room was a good size for a in-town European location. The room and bathroom were clean and well-kept.
Cons:
8.5 Excellent
Pros: Location is excellent. Very clean with a kitchenette with microwave, stove, dishwasher, electric kettle. Very nice to be able to have breakfast and not have to change clothes. Very green with a toilet tank that is topped by a little sink where u wash your hands and it automatically fills the toilet tank; ingenious!!
Cons: Little staffs also a a bit dark in the rooms but that's because they use energy saver lights do OK with me.
7.0 Good
Pros: The location.
Cons: Check-in was slow. Room was hot (24 C) and unable to lower temperature despite ask of the front desk.
With a stay at Citadines Trafalgar Square London, you'll be centrally located in London, steps from The Strand and 3 minutes by foot from Nelson's Column. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
A stay at Club Quarters Hotel, Trafalgar Square places you in the heart of London, steps from The Strand and Nelson's Column. Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Overall 8.3 Excellent
Based on 4,009 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
8.5
Pros: The location. Three building away from the underground. Walking distance to ChinaTown and SOHO. Also walking distance to London Eye and Parliament building. Had nearby restaurants, coffee shops and bars
Okay
5.0
Pros: The location
Good
7.5
Excellent
10.0
Pros: Superb location, lovely clean hotel and rooms very friendly staff we couldn’t fault hotel will be booking there again
Excellent
8.0
Pros: Great location.
Excellent
8.0
Pros: Nice hotel well run etc
Excellent
9.0
Pros: Perfect location for exploring heart of London. Easy access to buses and short walk to to tube.
Excellent
10.0
Pros: it was an amazing experience, the hotel is really good, super comfy and next to the underground, London Eye, Trafalgar Square, Picadilly Circus. I stayed in a very good room with a mini kitchen, and the hotel give us a welcome bottle of wine and some snac
Excellent
8.3
Pros: Great location
Excellent
10.0
Pros: Hotel was great. Specifically, Christina at the Apron restaurant was wonderful. Courteous, polite, professional and sweet, she made my dining experience pleasant and delightful. I would hire her in a moment!
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Cons: $self.cons
Excellent
8.0
Pros: Location!
Excellent
8.8
Pros: Location , price, staff
Details
Reviews
Overall 8.3 Excellent
Based on 4,009 reviews
Location
9.7
Wellness
8.3
Service
8.2
WiFi
8.1
Room
6.3
Vibe
5.3
Breakfast
4.7
Location
9.9
Service
8.4
Room
5.7
Breakfast
5.2
Vibe
4.3
Location
9.5
Service
8.1
Room
5.7
Breakfast
4.8
Vibe
4.7
Location
9.8
Service
7.6
Cleanliness
6.3
Room
5.2
Value
5.1
Breakfast
4.8
Vibe
4.3
Location
9.4
Service
8.0
WiFi
6.8
Room
5.9
Amenities
5.6
Vibe
4.5
8.5 Excellent
Pros: The location. Three building away from the underground. Walking distance to ChinaTown and SOHO. Also walking distance to London Eye and Parliament building. Had nearby restaurants, coffee shops and bars
Cons: Air conditioning not good enough for summer time. Shower somewhat small
5.0 Okay
Pros: The location
Cons: Car parking was very far away and we paid twice for the privilege. We dud not have rooms on the same floor as our guest because there was a mix up with the room requirement
7.5 Good
Pros:
Cons: It was very cold in the room and the shower water was just warm, I was expecting to have at least hot running water,
10.0 Excellent
Pros: Superb location, lovely clean hotel and rooms very friendly staff we couldn’t fault hotel will be booking there again
Cons: Location and cleanliness
8.0 Excellent
Pros: Great location.
Cons: The extra bed in the room wasn’t very comfortable.
8.0 Excellent
Pros: Nice hotel well run etc
Cons: Nothing significant
9.0 Excellent
Pros: Perfect location for exploring heart of London. Easy access to buses and short walk to to tube.
Cons:
10.0 Excellent
Pros: it was an amazing experience, the hotel is really good, super comfy and next to the underground, London Eye, Trafalgar Square, Picadilly Circus. I stayed in a very good room with a mini kitchen, and the hotel give us a welcome bottle of wine and some snac
Cons: NO NOTHING, EVERYTHING WAS PERFECT.
8.3 Excellent
Pros: Great location
Cons: I tried to extend my stay by using the reception desk and they couldn’t do it. They told me to ring reservations which was more expensive than booking through booking.com
10.0 Excellent
Pros: Hotel was great. Specifically, Christina at the Apron restaurant was wonderful. Courteous, polite, professional and sweet, she made my dining experience pleasant and delightful. I would hire her in a moment!
8.0 Excellent
Pros: Location!
Cons:
8.8 Excellent
Pros: Location , price, staff
Cons: Room access a little awkward with luggage, room a little small.no small fridge or safe.
A stay at Club Quarters Hotel, Trafalgar Square places you in the heart of London, steps from The Strand and Nelson's Column. Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
A stay at The Grand at Trafalgar Square places you in the heart of London, steps from The Strand and Nelson's Column. Featured amenities include a business center, express check-in, and express check-out.
Overall 8.3 Excellent
Based on 3,019 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Okay
4.2
Pros: Location
Excellent
8.0
Pros: Fabulous location, very friendly and helpful staff. Room was very well equipped and very comfortable.
Excellent
10.0
Pros: Great location. Treatment by staff was outstanding.
Excellent
10.0
Pros: Everything
Excellent
8.0
Pros: The staff was very helpful and friendly. I liked the free bottled water by the ice machine in the hallway. Luggage storage at no charge was helpful too.
Okay
5.0
Pros: Location
Excellent
10.0
Pros: We had a medical emergency, and staff members assisted kindly and professionally. They called emergency services and assisted getting wife clothed and into ambulance. Later they called to get update of her condition. BTW-- Loved their dessert doughnuts
Excellent
8.0
Pros: Fantastic location, nice staff, very comfy bed, clean room and bathroom
Excellent
10.0
Pros: This was literally right in the center of everything I was easily able to walk to everything I wanted within the first day. Also the staff was amazing.
Good
7.0
Pros: Best location for sight seeing
Excellent
8.0
Pros: The staff was amazing and the location was perfect.
Good
6.0
Pros: Location for theatre and culture
Details
Reviews
Overall 8.3 Excellent
Based on 3,019 reviews
Location
9.7
Service
8.0
WiFi
7.6
Room
6.3
Breakfast
5.2
Bar
5.1
Location
9.7
Service
8.4
Room
6.6
Breakfast
6.0
Bar
5.2
Location
9.7
Service
7.7
Room
6.7
Breakfast
5.5
Bar
4.7
Location
9.8
Service
7.8
Vibe
6.0
Value
5.8
Room
5.6
Breakfast
5.4
Location
9.7
Service
8.3
Amenities
6.6
Cleanliness
6.6
Room
5.0
4.2 Okay
Pros: Location
Cons: Condition of the room
8.0 Excellent
Pros: Fabulous location, very friendly and helpful staff. Room was very well equipped and very comfortable.
Cons: Nothing.
10.0 Excellent
Pros: Great location. Treatment by staff was outstanding.
Cons:
10.0 Excellent
Pros: Everything
Cons:
8.0 Excellent
Pros: The staff was very helpful and friendly. I liked the free bottled water by the ice machine in the hallway. Luggage storage at no charge was helpful too.
Cons: We booked 2 rooms with queen beds, plus a double pull-out couch...plenty of beds for a family of 5. When we checked in, we were given two rooms with queen beds only. The staff worked to fix the issue, but I still don't think that we got what we paid for.
5.0 Okay
Pros: Location
Cons: The staff
10.0 Excellent
Pros: We had a medical emergency, and staff members assisted kindly and professionally. They called emergency services and assisted getting wife clothed and into ambulance. Later they called to get update of her condition. BTW-- Loved their dessert doughnuts
Cons: No. I would definately stay there again. They also called several times to summon us a cab.
8.0 Excellent
Pros: Fantastic location, nice staff, very comfy bed, clean room and bathroom
Cons: Only enough provision in the room to make one hot drink. Bar closed at 11pm
10.0 Excellent
Pros: This was literally right in the center of everything I was easily able to walk to everything I wanted within the first day. Also the staff was amazing.
Cons: That I didn’t stay long enough. The bed was so comfortable I knocked out, so nothing really wrong.
7.0 Good
Pros: Best location for sight seeing
Cons: Small rooms, small elevators, narrow halls, limited air conditioning
8.0 Excellent
Pros: The staff was amazing and the location was perfect.
Cons: The tv program options were awful and our bathtub was dirty.
6.0 Good
Pros: Location for theatre and culture
Cons: Having a 12.5% service charge added to a drink I bought at the bar (went to the bar to buy it so no added service beyond normal bar duties).
Public hotel areas well equipped but very dusty in harder to reach areas.
Room had all amenities but nothing special.
A stay at The Grand at Trafalgar Square places you in the heart of London, steps from The Strand and Nelson's Column. Featured amenities include a business center, express check-in, and express check-out.
Located in London (London City Centre), Point A Hotel - Westminster, London is within a 10-minute walk of Imperial War Museum and Sea Life London Aquarium. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
Overall 7.9 Good
Based on 2,867 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
8.0
Pros: Good for a short stay, location was very good. Waterloo Station was just 5min walk, South Bank just a few minutes more.
Okay
5.1
Pros: Staff was very, very friendly and gave details on how to work the lights inside the room, which I was sure to be confused about (because you need to insert your key card to use the lights). They also gave me an extra towel when they saw that two of us were checking in. I appreciate how observant they were.
Excellent
8.0
Pros: Very clean well equipped room ideal for an overnight stay in central London. Staff could not have been more helpful. Incredible value for central London, Will definitely stay there again
Good
6.0
Pros: great location
Good
7.5
Pros: Good location, price-value is okay
Okay
5.0
Pros: Staff, location and service. Very helpful and polite staff. Location is central, walking distance to London Eye and Asian food. Good service and helpful GM Greta. Due to her I'd visit this place anytime.
Good
7.0
Pros: The location in central London is fantastic, very near the North Lambeth tube station on the Bakerloo line and an easy walk to the Waterloo train station. East walking distance to the Thames, Westminster, London Eye, Imperial War museum, etc. The hotel is no frills and the rooms are very small. Water and morning coffee are extras available for additional costs. Our room was not the cleanest but acceptable. This is a good place to stay for someone who plans to spend very little time in the hotel and most time out and about exploring London.
Excellent
8.0
Pros: The hotel location and the staff were amazing. You couldn't ask for a better location directly across from a tube stop and a short walk to Big Ben and Westminster abbey. The staff were extremely friendly and were always helpful.
Mediocre
3.1
Pros: There is no windows. Its claustrophob.
Good
6.0
Pros: Location and the kind staff.
Excellent
10.0
Pros: Location, wifi and cool design
Excellent
9.0
Pros: Location!
Details
Reviews
Overall 7.9 Good
Based on 2,867 reviews
Location
9.7
WiFi
9.6
Vibe
9.2
Service
9.1
Cleanliness
7.9
Food
6.6
Amenities
6.0
Room
5.2
Breakfast
2.9
Comfort
2.4
Location
9.9
Vibe
9.1
Service
8.9
Cleanliness
7.8
Food
6.8
Amenities
6.0
Room
4.4
Breakfast
3.1
Comfort
2.0
Location
9.8
Service
9.2
Vibe
9.1
Amenities
6.3
Room
4.5
Comfort
2.7
Breakfast
2.5
Location
9.4
Service
8.6
Cleanliness
7.7
Room
4.5
Comfort
2.3
Location
9.5
Service
8.6
Cleanliness
7.6
Room
5.3
Comfort
2.7
8.0 Excellent
Pros: Good for a short stay, location was very good. Waterloo Station was just 5min walk, South Bank just a few minutes more.
Cons: Only thing the rooms could have been bigger.
5.1 Okay
Pros: Staff was very, very friendly and gave details on how to work the lights inside the room, which I was sure to be confused about (because you need to insert your key card to use the lights). They also gave me an extra towel when they saw that two of us were checking in. I appreciate how observant they were.
Cons: Not only was there no shampoo in the bathroom, but the previous guest's used shower gel was still inside the room, with what looked like dried blood or possibly lipstick smeared on the outside. It looks like the staff didn't clean the room thoroughly which made me paranoid the whole time. The room was insanely small. The outer wall of the pseudo-bathroom came right up to the bed.
8.0 Excellent
Pros: Very clean well equipped room ideal for an overnight stay in central London. Staff could not have been more helpful. Incredible value for central London, Will definitely stay there again
Cons: Room was very compact but more than compensated by the cleanliness and level of comfort/equipment. Would have liked tea/coffee making facilities in the room but even so this represented excellent value for money so not really complaints, more items for improvement.
6.0 Good
Pros: great location
Cons: tiny room
7.5 Good
Pros: Good location, price-value is okay
Cons: Rooms are very small, no space for clothes and for short term stays (we stayed 3 nights) rooms are not properly cleaned just towels exchanged and bin emptied, which we haven’t seen announced anywhere when booking.
5.0 Okay
Pros: Staff, location and service. Very helpful and polite staff. Location is central, walking distance to London Eye and Asian food. Good service and helpful GM Greta. Due to her I'd visit this place anytime.
Cons: Sirens very often
7.0 Good
Pros: The location in central London is fantastic, very near the North Lambeth tube station on the Bakerloo line and an easy walk to the Waterloo train station. East walking distance to the Thames, Westminster, London Eye, Imperial War museum, etc. The hotel is no frills and the rooms are very small. Water and morning coffee are extras available for additional costs. Our room was not the cleanest but acceptable. This is a good place to stay for someone who plans to spend very little time in the hotel and most time out and about exploring London.
Cons: Cleanliness could have been better. Lots of hair on the duvet cover and in corners. Some surfaces were a bit grimy. Bathroom was better. Rooms are very small especially for more than one guest.
8.0 Excellent
Pros: The hotel location and the staff were amazing. You couldn't ask for a better location directly across from a tube stop and a short walk to Big Ben and Westminster abbey. The staff were extremely friendly and were always helpful.
Cons: The only issue was the size of the room. I previously read it was small and thought I can handle a small room. Be aware, the room is tiny and the bathroom, as well! If you are traveling by yourself, it would be a perfect place but not with a partner.
3.1 Mediocre
Pros: There is no windows. Its claustrophob.
Cons:
6.0 Good
Pros: Location and the kind staff.
Cons: It was a bit smaller then expected for a double room. Had I brought my partner it would have been to small
10.0 Excellent
Pros: Location, wifi and cool design
Cons: More cleaning in the rooms
9.0 Excellent
Pros: Location!
Cons: Hotel tries to get you to pay al a cart for everything..
Located in London (London City Centre), Point A Hotel - Westminster, London is within a 10-minute walk of Imperial War Museum and Sea Life London Aquarium. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
The Days Hotel London Waterloo is a 100 Percent Non-Smoking Environment that offers great value for your money together with a superb location. We are located south of the river Thames in the London Borough of Lambeth. Landmark such as the Imperial War Museum and the London Eye are within a 10 minute walk with other attractions within easy reach. All our 162 contemporary furnished rooms feature ensuite bathrooms with power shower, complimentary tea and coffee making facilities, direct dial phones, TVs with a selection of Free view and Sky channels. Free Wi-Fi in all rooms. The hotel is ideally situated for Londons West End theatres, cinemas, art galleries, museums and shopping. We are located opposite the Imperial War museum- just 10 minutes walk from Waterloo Station and the London Eye. Maximum of 3 rooms to be booked at a time or there will be a different cancellation policy. Please contact the hotel directly. Car parking is available on a first serve basis for a fee. Contact the hotel for full details.
Overall 7.8 Good
Based on 5,979 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Good
6.7
Pros: Good location
Excellent
9.0
Pros: Location was fab. Bed was very comfy, breakfast was lovely, staff were friendly
Excellent
9.0
Pros: The room was cosy and amazingly clean. Good location. I'd definitely stay here again
Mediocre
3.0
Pros: Location
Excellent
8.0
Pros: Very good value for money, with nice staff. Value for money. The cooked breakfast. Staff were vey nice, and while decor was a bit dated upstairs, the room was clean and basic and bathroom really good
Excellent
8.8
Pros: Great location! Short walk to Westminster. The room was clean and the bathroom was new so modern and very clean.
Excellent
9.0
Pros: location - it was close to my meeting site, and in exploring the area I found a nice park, the Imperial War Museum, and other very near-by attractions
Excellent
9.0
Pros: Great hotel in a good location, Booked to visit family at St Thomas' Hospital which was just a short walk away. Very close to several train stations, Room was very clean. Quick and easy check in and check out. No complaints.
Excellent
9.0
Pros: Location, breakfast, friendly and accommodating staff
Good
6.7
Good
7.5
Pros: Room was clean, bathroom was clean, breakfast was okay, lifts were working
Okay
5.0
Pros: Great location for sightseeing
Details
Reviews
Overall 7.8 Good
Based on 5,979 reviews
Location
9.7
WiFi
8.2
Service
7.9
Breakfast
6.2
Room
6.1
Location
9.8
Service
8.1
WiFi
7.0
Breakfast
6.2
Room
6.0
Location
9.8
Service
7.0
WiFi
7.0
Breakfast
6.3
Room
5.2
Amenities
2.7
Location
9.3
Service
7.4
Room
6.1
Breakfast
5.8
Vibe
3.5
Amenities
2.5
Location
9.4
Service
7.5
Breakfast
7.0
Room
6.4
Amenities
2.6
6.7 Good
Pros: Good location
Cons: Looking a bit tired, reception staff were miserable
9.0 Excellent
Pros: Location was fab. Bed was very comfy, breakfast was lovely, staff were friendly
Cons: Shower cubicle a bit on the small side
9.0 Excellent
Pros: The room was cosy and amazingly clean. Good location. I'd definitely stay here again
Cons:
3.0 Mediocre
Pros: Location
Cons: Everything else besides location
8.0 Excellent
Pros: Very good value for money, with nice staff. Value for money. The cooked breakfast. Staff were vey nice, and while decor was a bit dated upstairs, the room was clean and basic and bathroom really good
Cons: However, the street outside the hotel was a bit littered, and also a bit quiet and dark when walking from Lambert Bridge.
8.8 Excellent
Pros: Great location! Short walk to Westminster. The room was clean and the bathroom was new so modern and very clean.
Cons: It was cold when we initially went into the room due to the type of heating they have. However, once we turned it on it did get warm and stayed on while we were out so didn’t come back to an ice box of a room.
9.0 Excellent
Pros: location - it was close to my meeting site, and in exploring the area I found a nice park, the Imperial War Museum, and other very near-by attractions
Cons: I'd have been happier if they let me have a later check-out than 12noon, although they did let me keep my bags there longer
9.0 Excellent
Pros: Great hotel in a good location, Booked to visit family at St Thomas' Hospital which was just a short walk away. Very close to several train stations, Room was very clean. Quick and easy check in and check out. No complaints.
Cons: Could have done with more tea/coffe in the room but I am sure if you asked for more they would have obliged.
9.0 Excellent
Pros: Location, breakfast, friendly and accommodating staff
Cons: We were there in heatwave period, no air on.
6.7 Good
Pros:
Cons: Dated decor, but clean and tidy Expensive for what it is
7.5 Good
Pros: Room was clean, bathroom was clean, breakfast was okay, lifts were working
Cons: Poached eggs were not made freshly but reheated and therefore they were actually hard
5.0 Okay
Pros: Great location for sightseeing
Cons: Small room and dimly lit. Asked for a late check out and the manager refused and hung up the phone on me.
The Days Hotel London Waterloo is a 100 Percent Non-Smoking Environment that offers great value for your money together with a superb location. We are located south of the river Thames in the London Borough of Lambeth. Landmark such as the Imperial War Museum and the London Eye are within a 10 minute walk with other attractions within easy reach. All our 162 contemporary furnished rooms feature ensuite bathrooms with power shower, complimentary tea and coffee making facilities, direct dial phones, TVs with a selection of Free view and Sky channels. Free Wi-Fi in all rooms. The hotel is ideally situated for Londons West End theatres, cinemas, art galleries, museums and shopping. We are located opposite the Imperial War museum- just 10 minutes walk from Waterloo Station and the London Eye. Maximum of 3 rooms to be booked at a time or there will be a different cancellation policy. Please contact the hotel directly. Car parking is available on a first serve basis for a fee. Contact the hotel for full details.
Check in to DoubleTree by Hilton London-Westminster and count on stylish comfort and a signature DoubleTree chocolate chip cookie. Situated in the heart of Westminster and within easy reach of the Houses of Parliament, the London Eye, Tate Britain, London's Theatre District and the Square Mile, our hotel helps you make the most of your time in Britain's capital. This London hotel is close to Victoria Station with the Gatwick Express connecting to the airport in 30 minutes. Waterloo train and tube station is also nearby. Relax in your room with floor-to-ceiling windows. Stay connected with complimentary WiFi. Upgrade to a Deluxe room or suite on the highest floors. De-stress after a hectic day with a workout in the fitness room, or take it easy with a drink in the Millbank Lounge. This elegant, Westminster bar offers lunch and dinner. Savor breakfast, lunch, and dinner in Art St Kitchen Restaurant, presenting a changing menu that features the best of fresh, seasonal produce. Host a central London meeting or celebration in one of our five flexible function rooms at DoubleTree by Hilton London-Westminster and let us help you make your event a success.
Overall 7.7 Good
Based on 5,187 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Good
7.9
Pros: Hotel nice and clean , friendly staff .
Good
7.9
Pros: Location is perfect. You can reach the main tourist spots in Westminster by foot.
Poor
1.0
Pros: The location
Excellent
8.0
Pros: Room basic but clean and comfortable bed.
Good
7.0
Pros: Location was the reason i booked this hotel. House of minister was 15 mins away by walk.
Excellent
10.0
Pros: It was just a beautiful setting, rooms were very clean
Good
6.0
Pros: Location
Excellent
8.0
Pros: The hotel was in a good location that was close to two underground stations and some of the sites.
Excellent
9.0
Pros: Location
Mediocre
2.0
Pros: Location
Mediocre
3.0
Pros: Breakfast was adequate. No vegetarian option for sausage etc. or omelette chef which I would expect at an establishment with this price bracket
Good
6.5
Pros: Friendly staff. Concierge will to help with reservations, etc.
Details
Reviews
Overall 7.7 Good
Based on 5,187 reviews
Location
9.0
Service
7.7
WiFi
7.2
Breakfast
7.1
Room
5.1
Location
9.1
Service
8.0
Breakfast
7.5
WiFi
6.0
Value
4.8
Room
4.7
Vibe
4.3
Cleanliness
4.1
Location
8.6
Breakfast
7.1
Service
6.7
Value
5.1
Vibe
4.8
Room
4.5
Cleanliness
4.4
Location
9.1
Service
7.2
Breakfast
7.0
Cleanliness
4.8
Vibe
4.4
Room
4.0
Location
9.2
Service
7.0
Breakfast
6.8
Cleanliness
4.7
Room
4.7
Vibe
4.0
7.9 Good
Pros: Hotel nice and clean , friendly staff .
Cons:
7.9 Good
Pros: Location is perfect. You can reach the main tourist spots in Westminster by foot.
Cons: The installations are very old.
1.0 Poor
Pros: The location
Cons: THERE WAS CONSTRUCTION GOING ON AND IT RUINED MY STAY AND SLEEPING..... UNBELIEVABLE, WOULD HAVE NEVER OF STAYED THERE
8.0 Excellent
Pros: Room basic but clean and comfortable bed.
Cons: I'd sent a message to the hotel asking for some chocolates to be put in room for my husband, was a celebration, they totally ignored the request, didn't even respond. The fitness suite is an exaggeration... Its a very small room with a multi weight machine and 3 CV machines, no free weights, no bench, very misleading.
7.0 Good
Pros: Location was the reason i booked this hotel. House of minister was 15 mins away by walk.
Cons: Furniture required refurbishment. View through my window was blocked with other buildings due having my room at the back of the hotel.
10.0 Excellent
Pros: It was just a beautiful setting, rooms were very clean
Cons:
6.0 Good
Pros: Location
Cons: Uncomfortable bed Broken window handle Parking garage was closed
8.0 Excellent
Pros: The hotel was in a good location that was close to two underground stations and some of the sites.
Cons: There was online construction being done on the hotel that was incredibly loud during the day.
9.0 Excellent
Pros: Location
Cons: Staff were a little rude and initially was making me wait to check into a room at 3 PM and I arrived at 2:30. Once I told them I was a Hilton honors member they all of a sudden said the room was available. My checkin experience could have been better.
2.0 Mediocre
Pros: Location
Cons: Trying to be charged double the room rate, having to ask several times for a drink at breakfast, loud drilling in the next door room from 8:45 despite asking for a quiet room, shower scaled up so there was about 2 streams of water coming out of the head, aircon in the room stuck on 'hot' so I was roasting all night.
3.0 Mediocre
Pros: Breakfast was adequate. No vegetarian option for sausage etc. or omelette chef which I would expect at an establishment with this price bracket
Cons: Loud air conditioning which would not turn off kept me awake all night. Literally had no sleep. Night manager showed me 2 other rooms (one much smaller than the room I paid for) but even he agreed these were still loud. Got a discount on the bill for the inconvenience of having no sleep at all because of the noise but still not worth the money even after discount
6.5 Good
Pros: Friendly staff. Concierge will to help with reservations, etc.
Cons: WiFi was sketchy. No bellman helping with cabs. Breakfast was pricy. Handheld shower head wouldn't sit correctly when attached to fitting, so water hit the wall instead of me unless I held it.
Check in to DoubleTree by Hilton London-Westminster and count on stylish comfort and a signature DoubleTree chocolate chip cookie. Situated in the heart of Westminster and within easy reach of the Houses of Parliament, the London Eye, Tate Britain, London's Theatre District and the Square Mile, our hotel helps you make the most of your time in Britain's capital. This London hotel is close to Victoria Station with the Gatwick Express connecting to the airport in 30 minutes. Waterloo train and tube station is also nearby. Relax in your room with floor-to-ceiling windows. Stay connected with complimentary WiFi. Upgrade to a Deluxe room or suite on the highest floors. De-stress after a hectic day with a workout in the fitness room, or take it easy with a drink in the Millbank Lounge. This elegant, Westminster bar offers lunch and dinner. Savor breakfast, lunch, and dinner in Art St Kitchen Restaurant, presenting a changing menu that features the best of fresh, seasonal produce. Host a central London meeting or celebration in one of our five flexible function rooms at DoubleTree by Hilton London-Westminster and let us help you make your event a success.
A stay at London Waterloo Hostel places you in the heart of London, within a 5-minute drive of Imperial War Museum and Big Ben. Featured amenities include complimentary wired Internet access, a 24-hour front desk, and multilingual staff.
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Overall 6.1 Good
Based on 1,597 reviews
All reviews
- All reviews
- Solo
- Couples
- Business
- Families
Poor
1.0
Pros: Location
Excellent
8.0
Pros: The bed is comfortable, and staff is really nice
Mediocre
3.0
Pros: Location
Excellent
10.0
Pros: Great place near the city centre great connectivity from the location.
Mediocre
3.0
Excellent
10.0
Pros: Everything
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Details
Reviews
Overall 6.1 Good
Based on 1,597 reviews
Location
9.0
WiFi
8.2
Service
7.4
Breakfast
6.0
Room
3.3
Food
2.7
Cleanliness
2.2
Location
9.3
Service
7.4
WiFi
6.9
Breakfast
5.5
Room
3.3
Amenities
3.0
Cleanliness
2.0
Location
9.2
Amenities
3.4
Room
3.0
Service
6.5
Comfort
3.6
Room
3.1
Cleanliness
2.2
Service
7.6
Room
2.8
1.0 Poor
Pros: Location
Cons: Everything, not a good place to stay
8.0 Excellent
Pros: The bed is comfortable, and staff is really nice
Cons: The toilet can be more clear
3.0 Mediocre
Pros: Location
Cons: The worst hostel I have ever been This is the 7th hostel I’ve been on europe and I can safely say it was my worst experience. When we arrived at the first night, the room had a very strong smell of feet mixed with body odor. We figured that it was because of one person, talked to the reception, but they said there was nothing they could do at the time (not even give us another room). They moved him on the next day, after one of the worst slept nights of our lives. However, the smell was still on the mattresses, duvels and pillows. The showers were also very stinky. One day, my friend was putting on her jacket and a big insect flew out of it (We from Brazil but we are living in Europe for some months now, so there is no way it was with her since Brazil). On the second night, I noticed that there was an used band-aid attached to the bunk on top of mine (picture attached). This was just disgusting and a huge lack of basic higiene. Also on the second day, my friend woke up with bed bug bites on her neck. We know that we are not paying high fares but we do expect minimum cleaning and a safe place to sleep. On our last night, we brought all our concerns to the hostel’s owner. He was very defensive and doubting everything we were saying. He even claimed that bed bugs happen on every hostel, but I never had that problem. He then finally changed our room but did nothing to compensate the previous 2 terrible nights. I am sure that if you plan accordingly you can find another hostel with similar fares, but do not stay here.
10.0 Excellent
Pros: Great place near the city centre great connectivity from the location.
Cons:
3.0 Mediocre
Pros:
Cons: Despite the very friendly staff, the cleanliness and hygiene of the place were very poor. Also, the rooms didn't have enough luggage space.
10.0 Excellent
Pros: Everything
Cons:
A stay at London Waterloo Hostel places you in the heart of London, within a 5-minute drive of Imperial War Museum and Big Ben. Featured amenities include complimentary wired Internet access, a 24-hour front desk, and multilingual staff.