Best London hotels near Palace of Westminster
Sofitel London St James offers five-star accommodation in the heart of London's West End. This landmark hotel - consistently rated as one of the best in London - combines traditional British design with contemporary style that is unmistakably French. Located in a grade II listed building, the hotel features a restaurant, Wild Honey St James, The Rose Lounge, the St James Bar, a large choice of conference suites and an award-winning spa. Sofitel London St James is an entirely smoke-free hotel.
Overall 9.1 Excellent
Based on 7,717 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10.0
Pros: Room was amazing
Excellent
10.0
Pros: The hotel staff is very kind and effective. The rooms are cleaned several times a day. The hotel is located at a great place. We had a very good experience in the hotel SPA.
Excellent
10.0
Pros: Beautiful room. Excellent lighting . Great mirror in convenient position for a last drying her hair. Good toiletries. Staff were very helpful and friendly. Restaurant and bar both excellent.
Excellent
9.6
Pros: Awesome staff , well Comfy bed , great location , lovely room
Excellent
10.0
Pros: The location, the friendly staff and the services.
Excellent
10.0
Pros: Perfect location , friendly staff , always our first choice in London.
Excellent
10.0
Pros: Very professional staff helpful caring it is the best service in London and very good location
Excellent
10.0
Pros: Breakfast was perfect. Location excellent.
Excellent
10.0
Excellent
10.0
Pros: Location really good . All staff very welcoming
Good
7.9
Pros: People Outstanding
Excellent
10.0
Pros: The staff are so attentive and welcoming. The spa is like an oasis in the hustle and bustle if London
Details
Reviews
Overall 9.1 Excellent
Based on 7,717 reviews
Location
9.8
Service
9.5
Vibe
9.3
Bar
8.8
WiFi
8.6
Amenities
8.3
Breakfast
8.2
Cleanliness
8.1
Food
8.1
Room
7.7
Pool
0.0
Location
9.9
Service
9.5
Vibe
9.4
Amenities
8.3
Breakfast
8.2
Room
7.8
WiFi
7.7
Pool
0.0
Location
9.8
Service
9.7
Vibe
9.1
Cleanliness
8.6
Breakfast
8.5
Food
8.5
Amenities
8.2
Room
7.9
Location
9.7
Service
9.4
Vibe
9.2
Amenities
7.9
Breakfast
7.7
Room
7.4
Location
9.7
Vibe
9.1
Bar
8.9
Service
8.9
Amenities
8.4
Breakfast
8.1
Room
7.6
10.0 Excellent
Pros: Room was amazing
Cons:
10.0 Excellent
Pros: The hotel staff is very kind and effective. The rooms are cleaned several times a day. The hotel is located at a great place. We had a very good experience in the hotel SPA.
Cons: The view from the room we got was disappointing.
10.0 Excellent
Pros: Beautiful room. Excellent lighting . Great mirror in convenient position for a last drying her hair. Good toiletries. Staff were very helpful and friendly. Restaurant and bar both excellent.
Cons: Nothing.
9.6 Excellent
Pros: Awesome staff , well Comfy bed , great location , lovely room
Cons: Nothing
10.0 Excellent
Pros: The location, the friendly staff and the services.
Cons: Nothing - superb hotel
10.0 Excellent
Pros: Perfect location , friendly staff , always our first choice in London.
Cons:
10.0 Excellent
Pros: Very professional staff helpful caring it is the best service in London and very good location
Cons:
10.0 Excellent
Pros: Breakfast was perfect. Location excellent.
Cons: The room doesn't have AC socket for hair dryer over the mirror. No one in the bathroom or at the hall.
10.0 Excellent
Pros:
Cons: Need more variety in the breakfast buffet
10.0 Excellent
Pros: Location really good . All staff very welcoming
Cons: Nothing to dislike
7.9 Good
Pros: People Outstanding
Cons: Eggs & Bacon below expectations.
10.0 Excellent
Pros: The staff are so attentive and welcoming. The spa is like an oasis in the hustle and bustle if London
Cons:
Sofitel London St James offers five-star accommodation in the heart of London's West End. This landmark hotel - consistently rated as one of the best in London - combines traditional British design with contemporary style that is unmistakably French. Located in a grade II listed building, the hotel features a restaurant, Wild Honey St James, The Rose Lounge, the St James Bar, a large choice of conference suites and an award-winning spa. Sofitel London St James is an entirely smoke-free hotel.
Set just steps from St James’s Park, Buckingham Palace and the Houses of Parliament, Conrad London St. James boasts a prestigious, historic facade and a classic, contemporary interior, which showcases stunning art and locally inspired design. The ideal location connects guests to iconic London landmarks spanning Buckingham Palace to Westminster Abbey, and provides easy access to the City and major conference centers. Conrad London St. James’s intuitive and personal service culture appeals to both today’s smart luxury traveler and local clientele who come to dine or hold meetings in the inspiring setting. Experience a world of style in a modern room or suite, featuring a bathtub, a walk-in shower and contemporary in-room technology. Enjoy an innovative take on traditional English food in The Blue Boar restaurant, before sampling a local ale in the Blue Boar bar. Savor a quintessential English afternoon tea in Emmeline’s. Energize with the latest equipment in the 24-hour Fitness Center. With over 7000 sq. ft. flexible meeting space, state-of-the-art audiovisual technology and creative food, this Westminster hotel is ideal for business events, conferences and weddings.
Overall 9.0 Excellent
Based on 1,902 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10.0
Pros: The bed was very comfy the room was great too.
Okay
5.4
Pros: Location
Excellent
9.6
Excellent
10.0
Pros: -Great staff (fast service, welcoming and helpful staff). -Very clean. -Good Breakfast with variety of food selection, with good number of staff available. Will visit it again in the future
Excellent
10.0
Pros: We didn't have breakfast at the hotel.
Excellent
10.0
Pros: Very welcoming staff, great services, comfy bed and pillows
Good
6.5
Pros: Beautiful hotel
Nice location
Friendly staff
Delicious food till late
Excellent
10.0
Pros: Breakfast was very good. Eggs were cooked to order the way you like them. There was a lot of choice.
Excellent
9.2
Pros: good location and staff.
Good
6.3
Excellent
10.0
Pros: The coziness of the place.
Good
7.9
Pros: Beautiful hotel Very friendly staff Delicious meals till late Nicely located
Details
Reviews
Overall 9.0 Excellent
Based on 1,902 reviews
Location
9.6
Vibe
9.1
Bar
9.0
WiFi
9.0
Service
8.8
Breakfast
8.4
Food
8.3
Amenities
8.1
Room
7.9
Comfort
7.5
Wellness
2.0
Location
9.1
Breakfast
8.6
Service
8.6
Room
7.8
Location
9.7
Vibe
8.9
Service
8.8
Breakfast
8.3
Room
7.9
Comfort
7.7
Location
9.6
Service
8.6
Comfort
7.7
Room
7.6
Service
8.9
Room
7.3
10.0 Excellent
Pros: The bed was very comfy the room was great too.
Cons: There was nothing we didn’t like.
5.4 Okay
Pros: Location
Cons: At £513 per night for a club room and the cramped breakfast space this is really not good value for money.
I guess it is more suited to bull buy tours who seemed to consume the hotel than a business traveler.
9.6 Excellent
Pros:
Cons: Allocated room was very nicely finished with all necessary accessories but the size of a shoe box. Given that we were spending 8 nights there we were upgraded after one night which gave us the necessary space we needed The photos depicted on their website are not necessarily what you get. Their defence being that you always advertise your best room for marketing!!!! I’m not too convinced about that. However with some gentle persuasion it all ended well.
10.0 Excellent
Pros: -Great staff (fast service, welcoming and helpful staff). -Very clean. -Good Breakfast with variety of food selection, with good number of staff available. Will visit it again in the future
Cons: Nothing
10.0 Excellent
Pros: We didn't have breakfast at the hotel.
Cons:
10.0 Excellent
Pros: Very welcoming staff, great services, comfy bed and pillows
Cons: Nothing
6.5 Good
Pros: Beautiful hotel
Nice location
Friendly staff
Delicious food till late
Cons: Room/ bathroom windows does not isolate street noise. They have to look at this matter seriously. As it’s bringing the rate and experience to a lower level.
10.0 Excellent
Pros: Breakfast was very good. Eggs were cooked to order the way you like them. There was a lot of choice.
Cons:
9.2 Excellent
Pros: good location and staff.
Cons:
6.3 Good
Pros:
Cons: Very soft pillows. Too soft and not comfortable Nose from trains
10.0 Excellent
Pros: The coziness of the place.
Cons:
7.9 Good
Pros: Beautiful hotel Very friendly staff Delicious meals till late Nicely located
Cons: Room/ bathroom windows does not isolate street noise. They have to look at this matter seriously. As it’s bringing the rate and experience to a lower level.
Set just steps from St James’s Park, Buckingham Palace and the Houses of Parliament, Conrad London St. James boasts a prestigious, historic facade and a classic, contemporary interior, which showcases stunning art and locally inspired design. The ideal location connects guests to iconic London landmarks spanning Buckingham Palace to Westminster Abbey, and provides easy access to the City and major conference centers. Conrad London St. James’s intuitive and personal service culture appeals to both today’s smart luxury traveler and local clientele who come to dine or hold meetings in the inspiring setting. Experience a world of style in a modern room or suite, featuring a bathtub, a walk-in shower and contemporary in-room technology. Enjoy an innovative take on traditional English food in The Blue Boar restaurant, before sampling a local ale in the Blue Boar bar. Savor a quintessential English afternoon tea in Emmeline’s. Energize with the latest equipment in the 24-hour Fitness Center. With over 7000 sq. ft. flexible meeting space, state-of-the-art audiovisual technology and creative food, this Westminster hotel is ideal for business events, conferences and weddings.
A stunning five-star luxury hotel overlooking the River Thames near Embankment recommended by Forbes Travel Guide and Cond Nast Johansens This majestic five-star hotel presides over the River Thames with outstanding views. From glittering chandeliers to contemporary design, this central hotel opposite the London Eye reflects a proud heritage. Enjoy the original tiled floors and discover a hotel with a secret past. Stay in the building that was once home and office to the first Chief of Secret Intelligence Service (MI6), Sir Mansfield Cumming, and now commemorated with an English Heritage Blue Plaque.
Overall 8.8 Excellent
Based on 4,054 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10.0
Pros: Good location beautiful breakfast
Good
6.7
Pros: Location Excellent. That's why I stay there. Friendly door service and a lovely building to stay in.
Excellent
10.0
Pros: Location was ideal—next to Embankment Station and walking distance to most of London’s major attractions—hardly had to use the Tube! Bonus—nice tub for soaking —a rarity in London hotels. Turndown Service was great—staff excellent. When our room wasn’t quite yet ready at 3pm checkin, the wonderful front desk gentleman offered us complimentary tea/drinks in the garden patio during our brief wait—the doorman was a delight—very cheerful! One of the best hotels we have ever stayed in!
Excellent
10.0
Pros: GREAT PLACE TO STAY
Excellent
8.0
Pros: location
Excellent
9.0
Pros: Location
Excellent
9.6
Pros: Lovely Hotel in quiet location but so near many attractions.
Excellent
10.0
Pros: Great location, beautiful and large rooms, clean, great staff
Excellent
9.0
Pros: Location was Amazing. Very close to the Thames, Trafalgar Square, Embankment Bridge, and Underground. Walking distance to Covent Garden, Leicester Square, Piccadilly Circus and Westminster. Loved the heated bathroom floor and towel rack.
Good
6.3
Pros: Average 5 star hotel. Just on top of 4 stars hotel.
Excellent
8.3
Pros: Location, location Nice room with view on the Thames
Excellent
9.6
Pros: Excellent location Beautiful building with so much charm and character Super comfy bed
Details
Reviews
Overall 8.8 Excellent
Based on 4,054 reviews
Location
9.8
Service
8.1
Vibe
7.7
Amenities
7.6
Breakfast
7.2
Room
7.0
WiFi
4.4
Location
10.0
Breakfast
7.3
Service
7.3
Room
6.5
Bar
5.3
Location
9.8
Service
7.9
Room
7.3
Breakfast
6.8
Location
9.8
Service
8.0
Breakfast
6.9
Vibe
6.5
Room
5.6
Location
9.8
Service
7.8
Comfort
6.8
Room
6.4
10.0 Excellent
Pros: Good location beautiful breakfast
Cons: Absolutely nothing
6.7 Good
Pros: Location Excellent. That's why I stay there. Friendly door service and a lovely building to stay in.
Cons: Looking at a brick wall outside my window. Room was dark and made it unpleasant.
10.0 Excellent
Pros: Location was ideal—next to Embankment Station and walking distance to most of London’s major attractions—hardly had to use the Tube! Bonus—nice tub for soaking —a rarity in London hotels. Turndown Service was great—staff excellent. When our room wasn’t quite yet ready at 3pm checkin, the wonderful front desk gentleman offered us complimentary tea/drinks in the garden patio during our brief wait—the doorman was a delight—very cheerful! One of the best hotels we have ever stayed in!
Cons:
10.0 Excellent
Pros: GREAT PLACE TO STAY
Cons: Nothing
8.0 Excellent
Pros: location
Cons: online there was to be a piano bar............no piano bar
9.0 Excellent
Pros: Location
Cons: Issues at check in related to the room size
9.6 Excellent
Pros: Lovely Hotel in quiet location but so near many attractions.
Cons:
10.0 Excellent
Pros: Great location, beautiful and large rooms, clean, great staff
Cons:
9.0 Excellent
Pros: Location was Amazing. Very close to the Thames, Trafalgar Square, Embankment Bridge, and Underground. Walking distance to Covent Garden, Leicester Square, Piccadilly Circus and Westminster. Loved the heated bathroom floor and towel rack.
Cons: The View in the room was not the best. Crane and workmen right outside our room. Marble on the floor needed repairs
6.3 Good
Pros: Average 5 star hotel. Just on top of 4 stars hotel.
Cons: In first night they placed me in a smaller than my booking was showing, and less facilities. The night manager couldn’t be more careless, I sensed some rudeness in the call, saying “oh my god”! When I told him who will compensate for this mistake. The next day they fixed the mistake. Total stay was 6 nights.
8.3 Excellent
Pros: Location, location Nice room with view on the Thames
Cons: A bit old fashioned A few things to be improved: - toiletries not always sufficient and not replenished - some keys on the safe missing - TV in bathroom not working - Equus bar tender not customer friendly
9.6 Excellent
Pros: Excellent location Beautiful building with so much charm and character Super comfy bed
Cons:
A stunning five-star luxury hotel overlooking the River Thames near Embankment recommended by Forbes Travel Guide and Cond Nast Johansens This majestic five-star hotel presides over the River Thames with outstanding views. From glittering chandeliers to contemporary design, this central hotel opposite the London Eye reflects a proud heritage. Enjoy the original tiled floors and discover a hotel with a secret past. Stay in the building that was once home and office to the first Chief of Secret Intelligence Service (MI6), Sir Mansfield Cumming, and now commemorated with an English Heritage Blue Plaque.
Embrace history and modernity at London Marriott Hotel County Hall, located in the bustling South Bank, steps away from Westminster Bridge. Situated in London’s former City Hall, overlooking the Houses of Parliament, our hotel embodies the city's storied history and quintessentially British spirit. Views of Big Ben and London Eye are vividly on display from many of our guest rooms, suites and public spaces, while 5-star amenities set the stage for an inspired stay. Discover luxurious bedding, pristine bathrooms and complimentary Wi-Fi as well as a state-of-the-art fitness centre and indoor pool. Dine at Gillray’s Steakhouse & Bar, where you'll find over 100 gins and locally-sourced steaks from O’Shea's Butchers or enjoy award-winning afternoon tea in The Library. Hold your next business meeting or special event at our hotel, which boasts 7,071 square feet of elegant space and 12 event venues with views of Westminster. A quintessentially British experience inside London’s most photographed destination.
Overall 8.8 Excellent
Based on 1,396 reviews
All reviews
- All reviews
- Families
- Couples
Good
7.5
Pros: The location The breakfast
Excellent
10.0
Pros: The breakfast was amazing, The Marriott Hotel County Hall never disappoints me the only place to stay in London in my Opinion, the views from my room and Gillrays Steakhouse & Bar are truly amazing. The staff are very friendly and helpful. I would truly never stay anywhere other then the Marriott Hotel County Hall in London.
Excellent
9.6
Pros: This was our 2nd stay at Marriott County Hall in less than a year. I love the location of this hotel. I always like my room with the river view and the views of Parliament and Big Ben (although it's been shrouded in scaffolding). The staff are very accommodating, professional, helpful and kind. The breakfast is good--gets you well fueled for your day of exploring and touring. The rooms are well appointed, comfy beds, good temperature controls and amenities. excellent water pressure in a super clean big bathroom. Love having after-touring nibbles and drinks in the bar.
Okay
5.0
Pros: Location and view was only good thing.
Excellent
10.0
Pros: This hotel is top notch! The room is super nice and the restroom is massive with a really nice shower. We were greeted with champagne and in our room was complimentary champagne and macaroons since we were celebrating our honeymoon! The location is everything! It is right next to the London Eye and there are so many activities and places to eat in a walking distance. It is definitely worth staying if you can spend a little more in London.
Good
7.5
Pros: The locations and the room
Excellent
10.0
Pros: Great location! Beautifully appointed room!
Excellent
8.0
Pros: Location and appearance.
Excellent
10.0
Pros: Location, service was great.
Good
7.1
Pros: The location, the staff was friendly
Excellent
9.6
Pros: Very interesting, clean and with great facilities.
Excellent
8.3
Pros: Location, location, location
Details
Reviews
Overall 8.8 Excellent
Based on 1,396 reviews
Location
9.8
Service
8.1
Room
8.1
Wellness
6.6
Pool
6.3
WiFi
5.3
Value
5.2
Breakfast
5.2
Location
9.8
Service
8.2
Room
7.6
Breakfast
5.2
Location
9.8
Service
8.4
Room
7.5
7.5 Good
Pros: The location The breakfast
Cons: At arrival they didn't find our reservation with our surnames very fast. We have to show them the email. They invited a glass of wine to other guests but not to us -maybe because we were with toddlers?- not very nice.. The bathroom didn't have a little chair. The windows are small so you really have to get closer to have a view A bit demodè in general
10.0 Excellent
Pros: The breakfast was amazing, The Marriott Hotel County Hall never disappoints me the only place to stay in London in my Opinion, the views from my room and Gillrays Steakhouse & Bar are truly amazing. The staff are very friendly and helpful. I would truly never stay anywhere other then the Marriott Hotel County Hall in London.
Cons: Nothing.
9.6 Excellent
Pros: This was our 2nd stay at Marriott County Hall in less than a year. I love the location of this hotel. I always like my room with the river view and the views of Parliament and Big Ben (although it's been shrouded in scaffolding). The staff are very accommodating, professional, helpful and kind. The breakfast is good--gets you well fueled for your day of exploring and touring. The rooms are well appointed, comfy beds, good temperature controls and amenities. excellent water pressure in a super clean big bathroom. Love having after-touring nibbles and drinks in the bar.
Cons: The food is a pricey BUT it's good and you get what you pay for. It's a big hotel and one of our rooms was about a 2 minute walk to the elevator so if that's an issue for you make sure to request one closer to the elevators.
5.0 Okay
Pros: Location and view was only good thing.
Cons: Didn't get room I booked until I complained. No cot in room as requested and then only cot available was broken, so had to use roll away bed. Most staff there seemed unfriendly.
10.0 Excellent
Pros: This hotel is top notch! The room is super nice and the restroom is massive with a really nice shower. We were greeted with champagne and in our room was complimentary champagne and macaroons since we were celebrating our honeymoon! The location is everything! It is right next to the London Eye and there are so many activities and places to eat in a walking distance. It is definitely worth staying if you can spend a little more in London.
Cons: It would have been nice if breakfast was included in our room rate.
7.5 Good
Pros: The locations and the room
Cons: Everything was nice and approachable
10.0 Excellent
Pros: Great location! Beautifully appointed room!
Cons: More dining options needed
8.0 Excellent
Pros: Location and appearance.
Cons: The primary lounge in the hotel was occupied by a private affair...fine. But the secondary lounge was not properly staffed and our service was extremely poor. When I pointed out the poor service they did comp our two gins.
10.0 Excellent
Pros: Location, service was great.
Cons: Not applicable
7.1 Good
Pros: The location, the staff was friendly
Cons: The cleanliness and the building is very old
9.6 Excellent
Pros: Very interesting, clean and with great facilities.
Cons:
8.3 Excellent
Pros: Location, location, location
Cons: Hotel has lost its unique charm. The restaurant is now a chain and not very good. Plus, we didn’t have a Thames View room☹️
Embrace history and modernity at London Marriott Hotel County Hall, located in the bustling South Bank, steps away from Westminster Bridge. Situated in London’s former City Hall, overlooking the Houses of Parliament, our hotel embodies the city's storied history and quintessentially British spirit. Views of Big Ben and London Eye are vividly on display from many of our guest rooms, suites and public spaces, while 5-star amenities set the stage for an inspired stay. Discover luxurious bedding, pristine bathrooms and complimentary Wi-Fi as well as a state-of-the-art fitness centre and indoor pool. Dine at Gillray’s Steakhouse & Bar, where you'll find over 100 gins and locally-sourced steaks from O’Shea's Butchers or enjoy award-winning afternoon tea in The Library. Hold your next business meeting or special event at our hotel, which boasts 7,071 square feet of elegant space and 12 event venues with views of Westminster. A quintessentially British experience inside London’s most photographed destination.
A stay at St. James' Court, A Taj Hotel, London places you in the heart of London, within a 10-minute walk of Buckingham Palace and Victoria Palace Theatre. Featured amenities include wired Internet access (surcharge), a business center, and limo/town car service. Event facilities at this hotel consist of a conference center and a meeting room.
Overall 8.7 Excellent
Based on 14,694 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10.0
Pros: Beautiful hotel. Jazz in lobby. Location!! Upgraded to suites.
Excellent
10.0
Pros: The entire staff at the hotel were awesome. Has a very pampered time.
Excellent
10.0
Pros: I LOVED THIS HOTEL, WONDERFUL STAY, INCREDIBLE SERVICE AND JUST AN OVERALL GREAT PLACE. I WILL BE REBOOKING AS WE HAD SUCH A NICE TIME HERE. I HIGHLY RECOMMEND THE SPA AND THE BAR. GREAT LOCATION.
Excellent
10.0
Pros: Location, style, service
Good
7.9
Pros: Friendly staff and comfortable room. Location is just remarkable as it's very close to the Buckingham palace and the major parks.
Excellent
9.1
Pros: Loved the staff, loved the room, and over all loved the location and how close it was to the Tube, Buckingham palace and Westminster Abbey.
Excellent
8.8
Pros: Corner room with bay window was spacious and well appointed. Great bistro. Good gym. Front desk staff and concierge very good.
Excellent
9.6
Pros: Kind efficient staff willing to anticipate your desires. Impeccable service with efficiency. Nice comfortable rooms. Good restaurant for excellent breakfast and meals.
Excellent
9.6
Pros: Centrally located, super nice staff, quiet rooms, extra roomy, great beds, really nice touch the chocolates in the evening
Mediocre
2.0
Pros: Location is great
Good
7.1
Pros: The location is amazing and in the heart of London History. The hotel staff where very helpful and nice, especially Beata from the reception crew, she was super helpful. Some of the rooms of the hotel are amazing and renovated with modern decore. The rest of the hotel is a mix-match of smaller and larger rooms that they are screaming for renovation. 2 of the morning I was violently awake from a paint smell, first morning I complained and offered me a different room, by the time the room arranged the smell was almost gone. The second day the same story did not complained as I was checking out. .
Good
7.1
Pros: Located walking distance from Buckingham palace. Heritage building with luxurious spacious rooms and bathrooms. Great breakfast in a cheerful airy restaurant overlooking courtyard. Beautiful peaceful indoor heated jacuzzi pool. Unisex so good for couples too.
Details
Reviews
Overall 8.7 Excellent
Based on 14,694 reviews
Location
9.7
Service
8.9
Breakfast
7.3
Amenities
6.7
Room
6.7
WiFi
5.1
Location
9.5
Service
9.3
Breakfast
7.7
Room
7.3
Location
9.5
Service
8.8
Room
7.3
Breakfast
7.1
Location
9.6
Service
8.7
Breakfast
6.9
Room
6.8
Vibe
6.1
Location
9.7
Service
9.3
Breakfast
6.9
Room
5.9
10.0 Excellent
Pros: Beautiful hotel. Jazz in lobby. Location!! Upgraded to suites.
Cons: Refrigerator didn't work. Asked front desk. Said they would have electrician look at it. Nothing was done.
10.0 Excellent
Pros: The entire staff at the hotel were awesome. Has a very pampered time.
Cons:
10.0 Excellent
Pros: I LOVED THIS HOTEL, WONDERFUL STAY, INCREDIBLE SERVICE AND JUST AN OVERALL GREAT PLACE. I WILL BE REBOOKING AS WE HAD SUCH A NICE TIME HERE. I HIGHLY RECOMMEND THE SPA AND THE BAR. GREAT LOCATION.
Cons: WE HAD NO PROBLEMS, EVERYTHING WE WANTED WAS FABULOUS. JUST A MINOR DETAIL - THE ROOM SERVICE BURGER WAS A BIT SOGGY. OTHERWISE PERFECT VISIT. SEE YOU SOON.
10.0 Excellent
Pros: Location, style, service
Cons:
7.9 Good
Pros: Friendly staff and comfortable room. Location is just remarkable as it's very close to the Buckingham palace and the major parks.
Cons: There were no restaurants serving halal food in the vicinity of the hotel.
9.1 Excellent
Pros: Loved the staff, loved the room, and over all loved the location and how close it was to the Tube, Buckingham palace and Westminster Abbey.
Cons: Our room was next to the laundry room so when we slept in we heard them slamming the door continuously
8.8 Excellent
Pros: Corner room with bay window was spacious and well appointed. Great bistro. Good gym. Front desk staff and concierge very good.
Cons: Next to a school on one side, so some rooms will have a noise issue. Decor was recently finished in our room but was neutral to the point of blah.
9.6 Excellent
Pros: Kind efficient staff willing to anticipate your desires. Impeccable service with efficiency. Nice comfortable rooms. Good restaurant for excellent breakfast and meals.
Cons: All good. No defects.
9.6 Excellent
Pros: Centrally located, super nice staff, quiet rooms, extra roomy, great beds, really nice touch the chocolates in the evening
Cons: A couple things showing there age in the bathroom
2.0 Mediocre
Pros: Location is great
Cons: Call in advanced to inform the hotel that my flight rescheduled, hotel receptionist put me on hold and no response. Concierge giving wrong information, and that when I arrived at that location, the place does open on Sunday.
7.1 Good
Pros: The location is amazing and in the heart of London History. The hotel staff where very helpful and nice, especially Beata from the reception crew, she was super helpful. Some of the rooms of the hotel are amazing and renovated with modern decore. The rest of the hotel is a mix-match of smaller and larger rooms that they are screaming for renovation. 2 of the morning I was violently awake from a paint smell, first morning I complained and offered me a different room, by the time the room arranged the smell was almost gone. The second day the same story did not complained as I was checking out. .
Cons: Some of the hotel rooms are a mix-match of smaller and larger rooms that they are screaming for renovation. 2 of the morning I was violently awake from a paint smell, first morning I complained and they offered me a different room, by the time the new room was arranged the smell was almost gone so I did not move. The second day the same story but I did not complain as I was checking out and it was obvious they did not know how to handle the situation.
7.1 Good
Pros: Located walking distance from Buckingham palace. Heritage building with luxurious spacious rooms and bathrooms. Great breakfast in a cheerful airy restaurant overlooking courtyard. Beautiful peaceful indoor heated jacuzzi pool. Unisex so good for couples too.
Cons: Poor internet signal in our corner room. Was fixed after 2 days of back and forth. Breakfast can get very busy and there is a waiting line.
A stay at St. James' Court, A Taj Hotel, London places you in the heart of London, within a 10-minute walk of Buckingham Palace and Victoria Palace Theatre. Featured amenities include wired Internet access (surcharge), a business center, and limo/town car service. Event facilities at this hotel consist of a conference center and a meeting room.
This wonderful property is situated amidst the charm of London. Guests will find themselves in the ideal setting from which to explore the excitement of the nearby West End and Piccadilly Circus. The Prince of Wales theatre is just 100 metres away. Chinatown is 200 metres from the hotel. Heathrow International Airport is conveniently located just 37 km away. This stylish hotel comprises elegantly-styled guest rooms. Guests are invited to avail of the facilities and services that this establishment has to offer. Excellent service ensures that guests enjoy a truly memorable stay at the heart of London.
Overall 8.7 Excellent
Based on 6,981 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10.0
Pros: The staff are amazing. The facilities great. The room tiny but perfect for us. Had everything we could need and soooo close to everything. Perfect. Came in at midnight and ordered Nutella pizza. It was amazing. Staff couldn’t have been more helpful: Breakfast was fabulous especially the price. Highly recommend and would def book again:
Excellent
9.6
Pros: Perfect location
Excellent
10.0
Pros: Great location. Small but comfortable!
Excellent
10.0
Pros: Excellent breakfast - freshly cooked :-)
Excellent
10.0
Pros: Helpful staff. Wine and cheese event of exceptional quality with friendly atmosphere.
Good
7.5
Pros: The staff was cordial and helpful and the room was clean.
Excellent
10.0
Pros: Central location on a quiet street. Friendly, knowledgeable staff. Efficiency at a busy Reception. All staff was ready and willing to help. I needed to leave my suitcase for the day after checkout and again the staff couldn’t have been kinder or mo
Excellent
10.0
Pros: The location was fantastic, central to everything as we only had a short amount of time to see the sites. The complimentary cheese and wine in the evenings was amazing. The cheeses were yummy and they were very generous with the wine. A nice way to start the evening before heading out to a show or dinner.
Excellent
10.0
Pros: The staff were very helpful, friendly and accommodating. We only ate breakfast, however it was fresh and made to order. The hotel itself is in a great spot in the centre of London and ideal for easy access to most tourist attractions.
Good
6.3
Pros: Location is good
Okay
5.0
Pros: Air con not working
Excellent
9.6
Pros: The location, the ‘urbanite’ style. Perfect stay for you who really like strolling around the city.
Details
Reviews
Overall 8.7 Excellent
Based on 6,981 reviews
Bar
9.8
Location
9.8
Vibe
9.5
Service
9.5
Cleanliness
9.2
Food
9.2
Value
9.0
Breakfast
7.2
WiFi
6.9
Room
4.9
Comfort
2.6
Bar
9.9
Location
9.6
Food
9.5
Vibe
9.4
Value
9.3
Service
9.3
Cleanliness
9.1
Breakfast
6.8
Room
4.8
Comfort
2.4
Location
10.0
Bar
9.6
Vibe
9.4
Cleanliness
9.4
Value
9.1
Service
9.0
Food
8.5
Breakfast
7.4
WiFi
4.1
Room
3.1
Comfort
1.9
Bar
9.7
Location
9.6
Vibe
9.4
Cleanliness
9.2
Service
8.9
Food
8.6
Value
7.9
Breakfast
5.9
Room
5.9
WiFi
5.4
Comfort
3.5
Location
9.9
Service
9.6
Value
9.2
Room
3.5
Comfort
2.6
10.0 Excellent
Pros: The staff are amazing. The facilities great. The room tiny but perfect for us. Had everything we could need and soooo close to everything. Perfect. Came in at midnight and ordered Nutella pizza. It was amazing. Staff couldn’t have been more helpful: Breakfast was fabulous especially the price. Highly recommend and would def book again:
Cons: Air con was broken and room was hot but fans were put in room and it did the job. Lighting in bathroom was right over head so for doing makeup it was hard to see properly but to be honest that probably did me a favour! I genuinely loved this hotel.
9.6 Excellent
Pros: Perfect location
Cons: Room too small and mattress uncomfortable
10.0 Excellent
Pros: Great location. Small but comfortable!
Cons:
10.0 Excellent
Pros: Excellent breakfast - freshly cooked :-)
Cons: Room 411 was maybe a little too small but not a major problem for two nights.
10.0 Excellent
Pros: Helpful staff. Wine and cheese event of exceptional quality with friendly atmosphere.
Cons: The rooms are tiny. It was perfect for our overnight stay but for a longer stay I would prefer more room and much more storage capacity--no closet or drawer is provided.
7.5 Good
Pros: The staff was cordial and helpful and the room was clean.
Cons: It is difficult to function without some sort of closet and dresser. Also, my room, 209, had a faux window...not great. It looked a lot better in the photos. I would never stay at any Z hotel again and I usually stay at simple 3 star hotels.
10.0 Excellent
Pros: Central location on a quiet street. Friendly, knowledgeable staff. Efficiency at a busy Reception. All staff was ready and willing to help. I needed to leave my suitcase for the day after checkout and again the staff couldn’t have been kinder or mo
Cons:
10.0 Excellent
Pros: The location was fantastic, central to everything as we only had a short amount of time to see the sites. The complimentary cheese and wine in the evenings was amazing. The cheeses were yummy and they were very generous with the wine. A nice way to start the evening before heading out to a show or dinner.
Cons: We were hoping for an early check-in given we had flown a red eye from the States. That said, they did state multiple times that official check-in was at 3.... It's a small hotel so I understand but it felt like they were very strong about this rule.
10.0 Excellent
Pros: The staff were very helpful, friendly and accommodating. We only ate breakfast, however it was fresh and made to order. The hotel itself is in a great spot in the centre of London and ideal for easy access to most tourist attractions.
Cons: Nothing
6.3 Good
Pros: Location is good
Cons: Air conditioning was not working so room was far too hot - room 321
5.0 Okay
Pros: Air con not working
Cons: Check in was late (kept sitting at table till 3.30 despite request for early book in and arrived at 1) Air con not working
9.6 Excellent
Pros: The location, the ‘urbanite’ style. Perfect stay for you who really like strolling around the city.
Cons: The elevator takes a bit too long time
This wonderful property is situated amidst the charm of London. Guests will find themselves in the ideal setting from which to explore the excitement of the nearby West End and Piccadilly Circus. The Prince of Wales theatre is just 100 metres away. Chinatown is 200 metres from the hotel. Heathrow International Airport is conveniently located just 37 km away. This stylish hotel comprises elegantly-styled guest rooms. Guests are invited to avail of the facilities and services that this establishment has to offer. Excellent service ensures that guests enjoy a truly memorable stay at the heart of London.
With a stay at Park Plaza Westminster Bridge London, you'll be centrally located in London, steps from Southbank Centre Book Market and Florence Nightingale Museum. Featured amenities include a 24-hour business center, express check-in, and express check-out.
Overall 8.6 Excellent
Based on 21,351 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10.0
Pros: Location , breakfast , excellent staff and service
Excellent
10.0
Pros: We had booked just a double room, but the young lady gave us a one bedroom suite with Big Ben view, we were over the moon. Thank you so much.
Excellent
9.6
Pros: Amazing view. Very well soundproofed. My 5 year old son came with us and he was over the moon he could watch the trains going past our window and into Waterloo station! We got upgraded so the one bedroom apartment was sooo spacious. Was not expecting that for London. We love this hotel and was so central. I would stay here again if in London.
Excellent
9.6
Pros: The location was amazing. Really fab hotel to use as a great base to visit all the major attractions in London.
Okay
4.6
Pros: Good location.
Excellent
9.2
Pros: Great value for money in London. The location's great, the room was great and had tea and coffee facilities (even a microwave in ours). Despite it's location next to the Waterloo train line and a busy road, the room was quiet and dark and the bed massive and really comfortable. There's happily an express checkout so you can avoid the queues when leaving.
Excellent
9.6
Pros: Yes. All that
Okay
4.0
Excellent
8.8
Pros: Good location, clean and helpful staff
Good
7.1
Pros: Comfy bed and nice bar
Good
7.7
Pros: Breakfast not good
Excellent
8.3
Pros: Central location
Details
Reviews
Overall 8.6 Excellent
Based on 21,351 reviews
Location
9.7
WiFi
7.9
Comfort
7.7
Service
7.6
Room
7.4
Pool
6.5
Breakfast
5.9
Value
4.9
Location
9.5
Service
7.3
Room
7.2
WiFi
6.5
Pool
5.9
Breakfast
5.7
Value
4.9
Location
9.6
Comfort
8.5
Service
7.8
Room
7.6
Breakfast
5.4
Value
3.8
Location
9.6
Service
6.5
Room
6.4
Breakfast
6.0
Value
4.8
Location
9.8
Comfort
7.9
Room
7.9
Service
7.5
Breakfast
5.6
Value
5.1
10.0 Excellent
Pros: Location , breakfast , excellent staff and service
Cons:
10.0 Excellent
Pros: We had booked just a double room, but the young lady gave us a one bedroom suite with Big Ben view, we were over the moon. Thank you so much.
Cons: We were very happy with everything. No disappointments.
9.6 Excellent
Pros: Amazing view. Very well soundproofed. My 5 year old son came with us and he was over the moon he could watch the trains going past our window and into Waterloo station! We got upgraded so the one bedroom apartment was sooo spacious. Was not expecting that for London. We love this hotel and was so central. I would stay here again if in London.
Cons: Nothing. Check in seemed to take a while but it was worth it.
9.6 Excellent
Pros: The location was amazing. Really fab hotel to use as a great base to visit all the major attractions in London.
Cons: I can’t say that they’re was anything that I didn’t like.
4.6 Okay
Pros: Good location.
Cons: Reservation staff refused to cooperate to correct a mistake they acknowledged was their fault. Cost me more $$$. Will never return.
9.2 Excellent
Pros: Great value for money in London. The location's great, the room was great and had tea and coffee facilities (even a microwave in ours). Despite it's location next to the Waterloo train line and a busy road, the room was quiet and dark and the bed massive and really comfortable. There's happily an express checkout so you can avoid the queues when leaving.
Cons: Check-in always had a substantial queue. When we arrived at lunch time, when we came in at midnight and when we checked out the next morning. The shower was a pretty insubstantial affair.
9.6 Excellent
Pros: Yes. All that
Cons: Nothing really
4.0 Okay
Pros:
Cons: Provide adjoining rooms as advertised. Better guest relations assistance. The GM is totally absent and uninvolved in hotel operations. Called twice for extra towels that never came.
8.8 Excellent
Pros: Good location, clean and helpful staff
Cons: The receptionist checked me in a room for people with special needs, with out asking me, I had to demand changing the room
7.1 Good
Pros: Comfy bed and nice bar
Cons: Paid extra for good view room but windows are so dirty it wasn’t worth it!
7.7 Good
Pros: Breakfast not good
Cons: Breakfast, odor of the room.
8.3 Excellent
Pros: Central location
Cons: Wait at check in
With a stay at Park Plaza Westminster Bridge London, you'll be centrally located in London, steps from Southbank Centre Book Market and Florence Nightingale Museum. Featured amenities include a 24-hour business center, express check-in, and express check-out.
With a stay at Park Plaza London Waterloo, you'll be centrally located in London, within a 10-minute walk of Florence Nightingale Museum and Imperial War Museum. Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Overall 8.6 Excellent
Based on 12,484 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
8.3
Pros: Breakfast organisation was not good (not enough space, so queing). Also, there was a draft around the tables close to the "breakfast reception"
Okay
4.5
Pros: The location.
Excellent
8.8
Pros: Amazing room. Very clean and comfortable.
Excellent
8.3
Pros: Location
Excellent
8.0
Pros: Modern room with all the gadgets. Nice staff and feels very new and clean.
Good
7.1
Pros: It was very high tech and clean. The beds were comfortable.
Excellent
10.0
Pros: the room the whole set up how everything was so close to get to,
Excellent
9.6
Pros: Great location for sights, Southbank etc Very clean and new Liked the bathroom; good shower
Excellent
10.0
Pros: Everything! Fab hotel!
Excellent
10.0
Pros: Close to the tube station Very clean and comfortable rooms even the sofa bed was comfortable. We were very kindly greeted by a lovely treat for my sister in the room of a dessert and soft drinks. We will definitely stay again!
Excellent
9.2
Pros: Beds really comfortable. Amazing location. Concierge amazing very helpful. Kieran in particular gave us good advice and was very knowledgable.
Excellent
10.0
Pros: Room and location to tube station
Details
Reviews
Overall 8.6 Excellent
Based on 12,484 reviews
Location
9.5
Vibe
9.4
WiFi
9.2
Service
7.8
Pool
7.4
Room
7.3
Breakfast
7.0
Beach
2.9
Vibe
9.6
Location
9.5
WiFi
8.5
Service
8.2
Pool
7.8
Amenities
7.8
Breakfast
7.4
Room
7.4
Location
9.4
Vibe
9.3
Room
7.5
Service
7.5
Pool
7.3
Breakfast
6.5
Location
9.4
Service
7.2
Room
6.8
Breakfast
6.3
Value
5.5
Location
9.6
Vibe
9.3
Service
7.7
Breakfast
7.1
Wellness
7.1
Room
6.4
8.3 Excellent
Pros: Breakfast organisation was not good (not enough space, so queing). Also, there was a draft around the tables close to the "breakfast reception"
Cons: Breakfast organisation - see above
4.5 Okay
Pros: The location.
Cons: I stayed at this hotel with my mom for 5 days while on holiday. I don't recommend it. It's overpriced for the amenities provided. The pool is mediocre: it's very small and only good if you have restless children (there's only 5 lounge chairs). The gym was ok. Twice the cleaners did not come to our room as required, and we even ran out of toilet paper because, when the cleaner did come, she did not leave any toilet paper! There's free wifi which was good and the many tv channels. The location is basically the main attraction. My 2 cents is that find a hotel without the gym and pool, and go for the location to save money. And find a hotel with reliable cleaners that speak at least basic English. None of my cleaners spoke any English and did not understand words like toilet paper...
8.8 Excellent
Pros: Amazing room. Very clean and comfortable.
Cons: Be aware of their policy to take a security deposit on arrival of £25 per night for incidentals. They're policy is to hold onto for 7-10 days. When I asked what was an incidental I was told in case I break something. Never heard of such a policy in any other hotel I've stayed in London, UK, the world.
8.3 Excellent
Pros: Location
Cons: Shower pressure
8.0 Excellent
Pros: Modern room with all the gadgets. Nice staff and feels very new and clean.
Cons: Ironing board and iron awful! Quite small room and no full length mirror apart from next to bed where you can't see. No dressing table to sit down to put on make up or dry hair etc
7.1 Good
Pros: It was very high tech and clean. The beds were comfortable.
Cons: We checked in an hour after the check in time (2pm) and our room still wasn’t ready. The check in process could have been better. Also, our shower drain didn’t work well so the bathroom floor would flood a little with each shower. The reviews say the location is great but I would have to disagree. There are other park plaza hotels that are closer to the attractions that I wish I had picked.
10.0 Excellent
Pros: the room the whole set up how everything was so close to get to,
Cons: nothing it was all perfect, not dorchester but perfect
9.6 Excellent
Pros: Great location for sights, Southbank etc Very clean and new Liked the bathroom; good shower
Cons: Nothing
10.0 Excellent
Pros: Everything! Fab hotel!
Cons: Could not fault anything.
10.0 Excellent
Pros: Close to the tube station Very clean and comfortable rooms even the sofa bed was comfortable. We were very kindly greeted by a lovely treat for my sister in the room of a dessert and soft drinks. We will definitely stay again!
Cons:
9.2 Excellent
Pros: Beds really comfortable. Amazing location. Concierge amazing very helpful. Kieran in particular gave us good advice and was very knowledgable.
Cons: There are 4 park plazas in the area so we went to the wrong one. I emailed for directions but no reply. Our room was not cleaned after the first night. Pool closed for children at 8
10.0 Excellent
Pros: Room and location to tube station
Cons:
With a stay at Park Plaza London Waterloo, you'll be centrally located in London, within a 10-minute walk of Florence Nightingale Museum and Imperial War Museum. Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Our 4-Star Novotel Waterloo hotel is within walking distance of the Thames, Big Ben and Buckingham Palace - making it the ideal stay for families. Make the most of this central London location by requesting a room with views of London's breathtaking skyline. After a busy day you'll want to unwind in our modern hotel gym, complete with a sauna and wellness facilities.
Overall 8.6 Excellent
Based on 7,784 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
8.3
Pros: Nice hotel lovely rooms very helpful staff
Good
6.3
Pros: Comfortable bed, friendly cleaning staff. Reception staff friendly. Car park on site.
Excellent
10.0
Pros: Upon check in we were greeted and checked-in by hotel employee, so welcoming. All staff were friendly. The rooms were snug but the beds were foam topped and comfortable. The breakfast was hot, plentiful with a good variety.
Excellent
10.0
Pros: Location was fantastic, staff were friendly helpful & pleasant.
Excellent
10.0
Pros: The staff were lovely and the facilities were very clean! We ordered breakfast (room service) last minute and it was delivered very quick! :)
Excellent
10.0
Pros: It is in walking distance of most London sights And they have late check out which suited us
Good
7.5
Pros: Good location close to sites
Excellent
10.0
Pros: Location and room
Excellent
10.0
Pros: Very clean and the room seemed new
Okay
5.0
Pros: The rooms are a decent size for London standard, however the problems far outweigh the benefit of the size.
Excellent
10.0
Pros: The welcome reception was excellent and we were made to feel welcome in the hotel room condition was good the location was perfect for us and the breakfast the next morning was superb. Overall a really excellent hotel 10 out of 10. Thank you
Excellent
10.0
Details
Reviews
Overall 8.6 Excellent
Based on 7,784 reviews
Location
9.3
Vibe
9.2
WiFi
9.2
Service
9.1
Breakfast
8.0
Room
7.8
Comfort
7.1
Location
9.4
Vibe
9.3
Service
9.1
WiFi
8.7
Breakfast
8.3
Room
7.9
Location
9.2
Vibe
9.1
Service
9.0
Room
7.9
Breakfast
7.7
Location
9.6
Vibe
9.0
Service
9.0
WiFi
8.6
Room
8.0
Breakfast
7.1
Bar
7.0
Location
9.5
Service
9.4
Breakfast
8.0
Room
7.6
8.3 Excellent
Pros: Nice hotel lovely rooms very helpful staff
Cons: The prices I the bar were well over the top . There was nothing near by
6.3 Good
Pros: Comfortable bed, friendly cleaning staff. Reception staff friendly. Car park on site.
Cons: The bathroom didn’t have a lock on the door, there was a white stain down the wall left hand side of the toilet, when I brushed my teeth there is a horrible small comming from drain. I ruined a top of mine, by using the iron because I heated it up and black stuff came off of iron so it hadn’t been cleaned. I ordered a desert from the bar, apple crumble and custard, this was heated by microwave and was cold in the middle, I tried twice but was fridge cold so in the end I had chocolate brownie, and the waitress was obnoxious and rude, it seemed as an inconvenience to her. Breakfast wasn’t great either, sausages, bacon all cheap meat. Hash browns over done. My glass for juice smelt of wet dog.
10.0 Excellent
Pros: Upon check in we were greeted and checked-in by hotel employee, so welcoming. All staff were friendly. The rooms were snug but the beds were foam topped and comfortable. The breakfast was hot, plentiful with a good variety.
Cons: It was a tad bit off the beaten path. Since it is next to the Police Station and near St. Thomas Hospital we heard a lot of sirens. Also it is a 10 minute walk from any store and there are no vending machine or snack shop on site.
10.0 Excellent
Pros: Location was fantastic, staff were friendly helpful & pleasant.
Cons:
10.0 Excellent
Pros: The staff were lovely and the facilities were very clean! We ordered breakfast (room service) last minute and it was delivered very quick! :)
Cons:
10.0 Excellent
Pros: It is in walking distance of most London sights And they have late check out which suited us
Cons:
7.5 Good
Pros: Good location close to sites
Cons: Rooms facing the road are on a Hospital/Ambulance route, pretty steady stream 24 hours of sirens and ambulances in and out of the hospital, request an odd number room
10.0 Excellent
Pros: Location and room
Cons: N/a
10.0 Excellent
Pros: Very clean and the room seemed new
Cons: No.
5.0 Okay
Pros: The rooms are a decent size for London standard, however the problems far outweigh the benefit of the size.
Cons: Okay, the hotel has no concierge service! Then the rooms are a good size, but lack natural light and even the 2 tiny bulbs aren’t enough if you are trying to work in the room. The room I stayed in superior.. second floor had water clogging both in the sink and the shower!! Didn’t expect this at all from a chain. Also, the staff I called to book my room was sweet and pleasant but the staff checking me in had a condescending tone. But hey, again the staff that checked me out later was very sweet. So probably just my bad luck. Anyways, for the price much better rooms available, also cheaper hotels in lambeth would be better than this! I chose this over the near by hotels thinking it would be better as a chain etc. but no.
10.0 Excellent
Pros: The welcome reception was excellent and we were made to feel welcome in the hotel room condition was good the location was perfect for us and the breakfast the next morning was superb. Overall a really excellent hotel 10 out of 10. Thank you
Cons:
10.0 Excellent
Pros:
Cons: None
Our 4-Star Novotel Waterloo hotel is within walking distance of the Thames, Big Ben and Buckingham Palace - making it the ideal stay for families. Make the most of this central London location by requesting a room with views of London's breathtaking skyline. After a busy day you'll want to unwind in our modern hotel gym, complete with a sauna and wellness facilities.
A stay at Marlin Waterloo places you in the heart of London, within a 10-minute walk of Imperial War Museum and Westminster Bridge. Featured amenities include a business center, a 24-hour front desk, and multilingual staff.
Overall 8.6 Excellent
Based on 7,016 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Details
Reviews
Overall 8.6 Excellent
Based on 7,016 reviews
Location
9.5
Vibe
9.1
WiFi
9.0
Cleanliness
8.8
Amenities
8.0
Service
7.9
Room
7.7
Food
4.7
Breakfast
2.3
Location
9.6
Cleanliness
8.6
Service
8.2
WiFi
8.2
Room
6.7
Food
4.8
Breakfast
2.4
Location
9.6
Vibe
8.9
Cleanliness
8.9
Room
8.5
Amenities
8.1
Service
7.5
Food
4.7
Breakfast
2.8
Vibe
8.9
Location
8.9
Amenities
7.9
Service
7.7
Room
7.6
Location
9.5
Room
7.4
Service
7.4
A stay at Marlin Waterloo places you in the heart of London, within a 10-minute walk of Imperial War Museum and Westminster Bridge. Featured amenities include a business center, a 24-hour front desk, and multilingual staff.
2015 TripAdvisor Certificate of Excellence winner Plaza on the River – Club and Residence, London's exclusive all-suite hotel for the ultimate in luxury riverside living. Offering 65 contemporary suites, with options to stay for one night or up to a year, Plaza on the River offers all the comforts of home with the benefit of superior facilities and service. Strategically positioned on the south bank of the River Thames, the majority of suites at Plaza on the River afford spectacular views of some of London’s most impressive landmarks such as the Tate Britain, the London Eye and the Houses of Parliament and is only moments from underground and mainline rail networks.
Overall 8.6 Excellent
Based on 2,600 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
9.2
Pros: Everything - facilities a view to die for and excellent service.
Excellent
10.0
Pros: Very good breakfast, great location for cricket
Excellent
8.3
Pros: A warm welcome is always on offer at this high end hotel. The river views are amazing and a meal in the restaurant is a must.
Excellent
9.6
Pros: Great welcome by the staff. Great room. Comfy. Great views. Very clean.
Excellent
10.0
Pros: Pleasant, respectful, courtesy and friendlyness of the staff, the room was outstanding,superb will definitely recommend the hotel specially to my sister coming here on spring break.thanks a lot. PS thanks also to Garbriela.
Excellent
10.0
Pros: The staff were excellent- any requests I had made they made sure they delivered. The hotel is in a lovely location and only a short walk to Vauxhaul Tube Station. What I loved was that from the moment you walked in the door you're greeted with a big smile and a friendly welcome. Thank you to all the staff you made my visit extra special as it was my partners 30th. We will definately return.
Good
6.3
Pros: The view over the Thames was amazing, from the moment we stepped into our room with a balcony on the 16th floor we were blown away. Then things started to go downhill...
Excellent
9.0
Pros: Location
Good
7.1
Pros: The view
Excellent
9.2
Pros: Incredible place. We had a room with views on the river in the 15th floor and it was incredible. The bed was extremely comfortable
Excellent
9.6
Pros: Staff were very helpful and professional. The room had a great view to the river
Excellent
10.0
Pros: Everything really. The room had view to the river and it was on the 8th floor, so rather quiet. The bed was very comfortable and easy to sleep in.
Details
Reviews
Overall 8.6 Excellent
Based on 2,600 reviews
Location
9.3
WiFi
8.5
Room
7.8
Service
7.4
Comfort
7.3
Pool
6.9
Breakfast
6.3
Amenities
5.4
Cleanliness
4.2
Location
9.6
Comfort
7.8
Room
7.3
Pool
7.0
Breakfast
6.1
Service
5.5
Cleanliness
3.7
Location
9.0
Room
8.0
Service
7.0
Pool
6.7
Breakfast
6.3
Food
5.1
Cleanliness
4.3
Location
9.4
Room
7.3
Service
7.1
Location
9.4
Room
8.0
Service
7.9
Comfort
7.6
9.2 Excellent
Pros: Everything - facilities a view to die for and excellent service.
Cons:
10.0 Excellent
Pros: Very good breakfast, great location for cricket
Cons: Room excellent
8.3 Excellent
Pros: A warm welcome is always on offer at this high end hotel. The river views are amazing and a meal in the restaurant is a must.
Cons: The registration process is unnecessarily complicated with the dual branding and desks. The bathroom and drinks station could do with more stock.
9.6 Excellent
Pros: Great welcome by the staff. Great room. Comfy. Great views. Very clean.
Cons: All great.
10.0 Excellent
Pros: Pleasant, respectful, courtesy and friendlyness of the staff, the room was outstanding,superb will definitely recommend the hotel specially to my sister coming here on spring break.thanks a lot. PS thanks also to Garbriela.
Cons: Breakfast buffet not so much of selection with the price.
10.0 Excellent
Pros: The staff were excellent- any requests I had made they made sure they delivered. The hotel is in a lovely location and only a short walk to Vauxhaul Tube Station. What I loved was that from the moment you walked in the door you're greeted with a big smile and a friendly welcome. Thank you to all the staff you made my visit extra special as it was my partners 30th. We will definately return.
Cons: Could nod fault the hotel or the staff.
6.3 Good
Pros: The view over the Thames was amazing, from the moment we stepped into our room with a balcony on the 16th floor we were blown away. Then things started to go downhill...
Cons: TV in bedroom was turned on on our arrival and we wondered why it wouldn't turn off - there were no batteries in the remote. The coffee machine dripped the coffee out and the coffee and sugar used didn't get replenished despite leaving a note. The bathroom floor was dirty on our arrival. The floor to the balcony hadn't been mopped in a long time if ever. Room service took about 2 hours, although they did apparently knock on the door but we were on the balcony so couldn't hear. They telephoned to ask where we were, responding we were in the room and hadn't moved, they said they would send the food back up. 30 minutes later we phoned to see what the hold up was and were told that they were doing it again and it would be another 5 minutes - it was one club sandwich with fries. We checked the fridge in the room and it contained a half full two litre bottle of milk that the previous occupants had obviously left. We contacted reception and asked for this to be removed and the fridge cleaned as the milk had dripped out. Someone did come promptly, but did not clean all the spillage and forgot to take the bottle away, so I had to phone again and ask them to remove it. This was all within the first two hours of our stay. On the Sunday morning a member of staff came into our room without knocking and asked if we were leaving today. We were booked in for another twenty four hours so no.. One more negative comment was that at breakfast you had to queue up to get your own tea and coffee which came out of a machine, which is not great for a five star hotel..
9.0 Excellent
Pros: Location
Cons: Small bedroom. Expensive breakfast not included.
7.1 Good
Pros: The view
Cons: The services itself and bathroom cleanliness and too small room
9.2 Excellent
Pros: Incredible place. We had a room with views on the river in the 15th floor and it was incredible. The bed was extremely comfortable
Cons: The restaurant in the hotel (called Chino Latino) was quite overpriced. We asked for toothpaste in the reception and we were unable to have it despite we reminded it to them twice... The place has incredible location and underground is quite near by walking, so we would repeat although we think there are remarkable things to improve.
9.6 Excellent
Pros: Staff were very helpful and professional. The room had a great view to the river
Cons: Nothing
10.0 Excellent
Pros: Everything really. The room had view to the river and it was on the 8th floor, so rather quiet. The bed was very comfortable and easy to sleep in.
Cons: Everything was beautiful. Unfortunately we arrived at a busy time so we had to wait a little to be checked in, but this is minor really.
2015 TripAdvisor Certificate of Excellence winner Plaza on the River – Club and Residence, London's exclusive all-suite hotel for the ultimate in luxury riverside living. Offering 65 contemporary suites, with options to stay for one night or up to a year, Plaza on the River offers all the comforts of home with the benefit of superior facilities and service. Strategically positioned on the south bank of the River Thames, the majority of suites at Plaza on the River afford spectacular views of some of London’s most impressive landmarks such as the Tate Britain, the London Eye and the Houses of Parliament and is only moments from underground and mainline rail networks.
Park Plaza London Riverbank is a stunning 4-star deluxe hotel perfect for business or pleasure due to its state-of-the-art facilities and impressive location. Luxury guest rooms, superb function space, suite and home to the award-winning Chino Latino Pan-Asian Restaurant & Bar, Bar & Lounge. 2015 TripAdvisor Certificate of Excellence winner
Overall 8.5 Excellent
Based on 11,945 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Mediocre
3.0
Pros: Reception. Bathroom. Internet
Excellent
9.0
Pros: Great night life, fantastic views, friendly and responsive staff, great restaurant
Excellent
9.0
Pros: Restaurant was excellent
Excellent
9.2
Pros: Great breakfast room Very helpful and friendly staff Clean, sharp, modern Lots of restaurants & views
Okay
5.4
Pros: Good location, nice area. The view from the Executive Lounge on the 12th floor is amazing.
Okay
4.2
Pros: Location for my purposes
Excellent
10.0
Pros: A little bit of luxury. On site spa and ice machines in the corridor that worked
Excellent
9.6
Pros: Coffee not so great
Excellent
10.0
Pros: The Hotel is off the bank from the river. In the night, it was a fantastic view from outside. The breakfast and the other restaurants in this hotel were very tasty.
Excellent
10.0
Pros: Love the hotel. Staff was extremely helpful. Great location. Walking distance to Westminster, underground and hop on hop off buses. Good breakfast.
Good
7.1
Pros: Nice room
Excellent
8.8
Pros: Modern comfortable hotel close Vauxhall station, Tate Britain and the River Thames. Staff were particularly polite and welcoming.
Details
Reviews
Overall 8.5 Excellent
Based on 11,945 reviews
Vibe
9.3
Location
9.1
Service
7.7
WiFi
7.7
Room
7.3
Amenities
6.6
Breakfast
6.2
Value
5.0
Vibe
9.3
Location
9.3
Wellness
7.9
Service
7.2
Breakfast
6.5
Room
6.4
Pool
5.5
Value
4.8
Cleanliness
4.6
Food
4.4
Location
9.1
Vibe
9.0
Wellness
8.1
Service
7.8
Room
7.4
Breakfast
5.0
Value
4.6
Vibe
9.1
Location
8.8
Room
7.4
Service
6.7
Breakfast
6.4
Location
9.3
Vibe
8.9
Service
7.6
Bar
6.6
Room
6.6
Breakfast
5.8
Value
5.4
Cleanliness
5.0
3.0 Mediocre
Pros: Reception. Bathroom. Internet
Cons: The room too small. Twin room booked but beds were against each other. Queuing at breakfast. Not getting a fresh cooked breakfast. Children handling and replacing the food. No view from room. Long dingy corridors. Air conditioning was poor.
9.0 Excellent
Pros: Great night life, fantastic views, friendly and responsive staff, great restaurant
Cons: Elevators crowded, rooms not made up to high standard.
9.0 Excellent
Pros: Restaurant was excellent
Cons: Elevators were dark, cramped and slow
9.2 Excellent
Pros: Great breakfast room Very helpful and friendly staff Clean, sharp, modern Lots of restaurants & views
Cons: Breakfast was very busy on Sunday - replenishing was a challenge Our room was right on the train tracks - sound-proofing was remarkable but the view was not very pleasant
5.4 Okay
Pros: Good location, nice area. The view from the Executive Lounge on the 12th floor is amazing.
Cons: First room #610 had a serious damp and mildew problem. After pointing this out, we were upgraded to a better room on the "executive floor". The regular breakfast restaurant was a major disappointment, very expensive £29 per person.
4.2 Okay
Pros: Location for my purposes
Cons: Check in was inefficient - pointing me to the wrong lifts did not help The bedroom curtain was not working so could not draw one of the curtains which meant could not have a good night's sleep after a late night dinner Breakfast was awful - massive long ques , the restaurant size was way too small for the size of the hotel Value for money - despicable at £229 per night !
10.0 Excellent
Pros: A little bit of luxury. On site spa and ice machines in the corridor that worked
Cons: Nothing
9.6 Excellent
Pros: Coffee not so great
Cons: I booked an executive room and couldn’t use the executive lounge when I got there unless I paid extra to use it ... how does that work ?
10.0 Excellent
Pros: The Hotel is off the bank from the river. In the night, it was a fantastic view from outside. The breakfast and the other restaurants in this hotel were very tasty.
Cons: Nothing
10.0 Excellent
Pros: Love the hotel. Staff was extremely helpful. Great location. Walking distance to Westminster, underground and hop on hop off buses. Good breakfast.
Cons: Nothing. Everything was just right for us.
7.1 Good
Pros: Nice room
Cons: Reception under staffed for check in and general inquiries Restaurant for breakfast was poor.. food was average, long waiting line ,seemed under staffed No towels in pool area despite prior request
8.8 Excellent
Pros: Modern comfortable hotel close Vauxhall station, Tate Britain and the River Thames. Staff were particularly polite and welcoming.
Cons: Air conditioning was far to noisy, so bad we switched it off.
Park Plaza London Riverbank is a stunning 4-star deluxe hotel perfect for business or pleasure due to its state-of-the-art facilities and impressive location. Luxury guest rooms, superb function space, suite and home to the award-winning Chino Latino Pan-Asian Restaurant & Bar, Bar & Lounge. 2015 TripAdvisor Certificate of Excellence winner
With a stay at Park Plaza County Hall London in London (London City Centre), you'll be steps from Southbank Centre Book Market and Florence Nightingale Museum. Featured amenities include complimentary wired Internet access, a business center, and express check-in. Planning an event in London? This hotel features 2356 square feet (219 square meters) of event facilities.
Overall 8.5 Excellent
Based on 9,350 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10.0
Pros: The staff is really helpful and kind. The location is excellent, the rooms is confortable.
Excellent
9.0
Pros: The breakfast was sumptuous and the hotel is very central. The rooms were very comfortable and we had a great view of London Eye. The double room was separated by a kitchenette and was ideal for a family with 2 small children. The staff were also very attentive to our needs and gave us a reduced rate for late checkout. I would definitely stay here again.
Excellent
9.6
Pros: Staff, room , facility and location
Excellent
9.6
Pros: Good location and upgraded to a studio room. Shame I wasn’t there long enough to enjoy the extra space.
Poor
1.0
Pros: Location
Excellent
10.0
Pros: I loved everything about the hotel, the beds were very comfy, the staff were friendly, the location was very central and good for tourists.
Excellent
10.0
Pros: Over all this was great place to stay. Staff was very helpful. Location worked great for our visit.
Mediocre
2.9
Pros: Only one front manager IRFAN was courteous enough to understand the situation and tried well to manage things for guests. Apart from this one would regret stay in this hotel. stayed from August 20-26 one room and another from 20-29. Both Pent house Category. I am mentioning this coz you tell your every customer that for YOUR room category reserved can’t offer this and that. Manager and staff don’t give a damm about you.
Okay
5.8
Pros: The hotel was lovely and great location. Room was perfect and great views.
Mediocre
2.0
Pros: Assume the hotel would have been excellent.
Excellent
8.0
Pros: Our son is train mad. Our room had a beautiful view across the London skyline and of Waterloo station. He was so happy! The bathroom was beautiful. Lovely to have a shower and bath separately. Lovely Elemis products. Well stocked mini bar, not that we used it, prices were fair too. The bed was wonderfully comfortable and plenty of pillows. Breakfast was very nice, plenty of choice and some hot items could be made to order, lovely! Concierge were wonderfully child friendly and made my little ones feel very welcome. Couldn’t have hoped for a better location - for sites or transport.
Excellent
9.2
Pros: Great location around Southbank- wonderfully close to the London Eye and a few tourist attractions around the area. Transport links are good- Waterloo tube and train station about 5 minutes walk away.
Details
Reviews
Overall 8.5 Excellent
Based on 9,350 reviews
Location
9.6
Service
8.1
Room
7.3
WiFi
7.0
Breakfast
6.0
Bar
5.5
Food
5.5
Value
5.1
Amenities
4.9
Location
9.6
Service
7.9
Room
7.3
Vibe
6.2
Breakfast
6.1
Comfort
5.7
Food
5.6
WiFi
5.6
Value
5.3
Bar
5.3
Amenities
4.3
Location
9.5
Service
8.0
Room
7.0
Vibe
6.8
Breakfast
5.9
Food
5.3
Value
5.0
Amenities
5.0
Location
9.7
Service
8.4
Room
6.9
Comfort
6.0
Breakfast
5.6
Location
9.6
Service
7.9
Room
6.8
Breakfast
6.6
Comfort
5.9
10.0 Excellent
Pros: The staff is really helpful and kind. The location is excellent, the rooms is confortable.
Cons: In the room the air condition was a little bit too cool and we could not stop nor change it.
9.0 Excellent
Pros: The breakfast was sumptuous and the hotel is very central. The rooms were very comfortable and we had a great view of London Eye. The double room was separated by a kitchenette and was ideal for a family with 2 small children. The staff were also very attentive to our needs and gave us a reduced rate for late checkout. I would definitely stay here again.
Cons:
9.6 Excellent
Pros: Staff, room , facility and location
Cons: Price was little high
9.6 Excellent
Pros: Good location and upgraded to a studio room. Shame I wasn’t there long enough to enjoy the extra space.
Cons: Double bed was comfortable but quite small. 4.6 maybe 5ftmax
1.0 Poor
Pros: Location
Cons: Someone on the staff entered our room while we were out and stole all off our traveling money - $4,000. From that point on, they have denied it and not offered any solutions. It was a violation of the worst kind -the money locked securely in-room sa
10.0 Excellent
Pros: I loved everything about the hotel, the beds were very comfy, the staff were friendly, the location was very central and good for tourists.
Cons: Nothing!
10.0 Excellent
Pros: Over all this was great place to stay. Staff was very helpful. Location worked great for our visit.
Cons: None.
2.9 Mediocre
Pros: Only one front manager IRFAN was courteous enough to understand the situation and tried well to manage things for guests. Apart from this one would regret stay in this hotel. stayed from August 20-26 one room and another from 20-29. Both Pent house Category. I am mentioning this coz you tell your every customer that for YOUR room category reserved can’t offer this and that. Manager and staff don’t give a damm about you.
Cons: Old built. No pool. No executive lounge. Pay for breakfast and hear from staff if anything finishes in between they can’t help it. You should have come early. Worst for taxi pickups. Old fashioned low space rooms. Can’t imagine the nightmare of reserving a juniors suite this August. Finally just to manage upgraded to highest category Pent house. But at this price one must stay in heart of London Leicester Square. Because this is a 4 star property built 50 years back and they don’t have any plans to upgrade. Rather I would suggest to book park plaza Westminster just opposite to this hotel Newly built with all updated amenities and upgraded rooms. Or if you love to stay near London eye then without a single thought reserve MARRIOTT COUNTY HALL. best location. And good as always.
5.8 Okay
Pros: The hotel was lovely and great location. Room was perfect and great views.
Cons: The staff need training in social skills. The lady that checked us in didn’t look like she wanted to be there barely a smile to great us also didn’t know pool price for sister hotel and didn’t bother checking. Same lady checked us out and same I asked do we collect car from valet at sister hotel opposite had a nod of yes and didn’t even check for us. Got to valet at other hotel and car wasn’t there !! we paid a lot for this service aswell. There was no signage to show us how or where to go to park for the valet ended driving around in circles before we took wrong entrance and told we would get a ticket. On the booking site one of the amenities said executive lounge but was told on phone they have none but they clearly did on arrival but nothing was mentioned to us about it when we arrived so not sure if we had it or not.
2.0 Mediocre
Pros: Assume the hotel would have been excellent.
Cons: Beware!! The booking agent Cancelon has a early date trigger converting to a non-refundable reservation after promoting "free cancelation". Its geared to pushing the non-refundable reservation to their site to sell. The listing process was incredibly difficult requiring re-entering all online data resulting in no sale or compensation. Would avoid booking through Cancelon in the future.
8.0 Excellent
Pros: Our son is train mad. Our room had a beautiful view across the London skyline and of Waterloo station. He was so happy! The bathroom was beautiful. Lovely to have a shower and bath separately. Lovely Elemis products. Well stocked mini bar, not that we used it, prices were fair too. The bed was wonderfully comfortable and plenty of pillows. Breakfast was very nice, plenty of choice and some hot items could be made to order, lovely! Concierge were wonderfully child friendly and made my little ones feel very welcome. Couldn’t have hoped for a better location - for sites or transport.
Cons: Breakfast staff were a bit stressed!
9.2 Excellent
Pros: Great location around Southbank- wonderfully close to the London Eye and a few tourist attractions around the area. Transport links are good- Waterloo tube and train station about 5 minutes walk away.
Cons:
With a stay at Park Plaza County Hall London in London (London City Centre), you'll be steps from Southbank Centre Book Market and Florence Nightingale Museum. Featured amenities include complimentary wired Internet access, a business center, and express check-in. Planning an event in London? This hotel features 2356 square feet (219 square meters) of event facilities.
A stay at Club Quarters Hotel, Trafalgar Square places you in the heart of London, steps from The Strand and Nelson's Column. Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Overall 8.5 Excellent
Based on 4,089 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
8.5
Pros: The location. Three building away from the underground. Walking distance to ChinaTown and SOHO. Also walking distance to London Eye and Parliament building. Had nearby restaurants, coffee shops and bars
Excellent
8.8
Pros: location (near parks, theaterland, galleries, riverside, train stations), friendly staff, excellent service, drinks, and nice club study area, free internet for work
Excellent
9.6
Pros: Great location, places of interest and theatres in easy walking distance. Several tube stations, railway and bus stops nearby if needed. Staff were very friendly and helpful. Plenty of milk, tea coffee etc in the guest lockers and refillable bottles for water. CQ lounge for complimentary coffee and wine at 5
Excellent
9.2
Pros: It’s all about location! Just a few steps from Trafalgar Square and so central to everything. There was a kitchenette in our suite, which meant that we could self-cater on some days - a significant saving in high season. There is also a guest laundry. The bed was comfortable and the bathroom was spotless. The staff were extremely helpful and friendly.
Excellent
10.0
Pros: Location was great
Excellent
10.0
Pros: Fantastic location for accessing the major tourist attractions. Plus a short cab ride from Paddington station.
Excellent
9.6
Pros: Excellent location for show in the South Bank. Staff were very helpful, especially Aaron on reception.
Good
7.5
Pros: Amazing location, good wifi
Excellent
9.2
Pros: Stayed for 2 nights. Location excellent! Staff were extremely helpful and friendly. Hospitality room was a bonus extra! Would definitely recommend this hotel.
Excellent
9.2
Pros: Great location and relative value for London was more than acceptable.
Excellent
10.0
Pros: Fantastic location within walking distance of many attractions. Beautiful hotel.
Excellent
10.0
Pros: it was an amazing experience, the hotel is really good, super comfy and next to the underground, London Eye, Trafalgar Square, Picadilly Circus. I stayed in a very good room with a mini kitchen, and the hotel give us a welcome bottle of wine and some snac
Details
Reviews
Overall 8.5 Excellent
Based on 4,089 reviews
Location
9.8
WiFi
9.4
Wellness
9.3
Service
8.5
Room
6.3
Value
5.6
Breakfast
4.1
Location
10.0
Service
9.0
Room
6.1
Vibe
4.7
Breakfast
4.4
Location
9.8
Service
8.7
Value
5.9
Room
5.4
Comfort
4.7
Breakfast
4.2
Location
9.8
Comfort
5.5
Room
5.0
Location
9.8
Service
8.8
Room
5.1
Comfort
4.5
8.5 Excellent
Pros: The location. Three building away from the underground. Walking distance to ChinaTown and SOHO. Also walking distance to London Eye and Parliament building. Had nearby restaurants, coffee shops and bars
Cons: Air conditioning not good enough for summer time. Shower somewhat small
8.8 Excellent
Pros: location (near parks, theaterland, galleries, riverside, train stations), friendly staff, excellent service, drinks, and nice club study area, free internet for work
Cons: rooms just a bit weary
9.6 Excellent
Pros: Great location, places of interest and theatres in easy walking distance. Several tube stations, railway and bus stops nearby if needed. Staff were very friendly and helpful. Plenty of milk, tea coffee etc in the guest lockers and refillable bottles for water. CQ lounge for complimentary coffee and wine at 5
Cons: Booked a room for 3 but hadn’t been made up for 3 when we arrived. Quickly remedied when we reported to reception. Bed settee was made up and 3rd mug, set of towels placed in room. We wanted extra pillows, which we found in the guest lockers. However they were heavily stained and one we picked up was torn :-( We did not want to handle so kept in their plastic bags to use under our pillows that were made up. Pillowcases were put on the extra pillows by the maid the following morning but we couldn’t quite forget what the pillows were like underneath:-O Coffee machine in CQ lounge was out of action for over a day. cold drinks in the fridge not stocked up.
9.2 Excellent
Pros: It’s all about location! Just a few steps from Trafalgar Square and so central to everything. There was a kitchenette in our suite, which meant that we could self-cater on some days - a significant saving in high season. There is also a guest laundry. The bed was comfortable and the bathroom was spotless. The staff were extremely helpful and friendly.
Cons: There was no window in our bedroom and although there was a small opening window in the adjacent study nook, it felt quite claustrophobic. (The staff did their best by providing a small fan for air circulation.) The air conditioning unit was very noisy, but nothing that ear plugs didn’t fix.
10.0 Excellent
Pros: Location was great
Cons: Too many stairs
10.0 Excellent
Pros: Fantastic location for accessing the major tourist attractions. Plus a short cab ride from Paddington station.
Cons:
9.6 Excellent
Pros: Excellent location for show in the South Bank. Staff were very helpful, especially Aaron on reception.
Cons: Disappointingly the restaurant area was not open on the Sunday.
7.5 Good
Pros: Amazing location, good wifi
Cons: Rooms are a little tired, make sure you put your do not disturb sign on over night unless you want a early morning wake up by the cleaners.
9.2 Excellent
Pros: Stayed for 2 nights. Location excellent! Staff were extremely helpful and friendly. Hospitality room was a bonus extra! Would definitely recommend this hotel.
Cons: Nothing negative
9.2 Excellent
Pros: Great location and relative value for London was more than acceptable.
Cons:
10.0 Excellent
Pros: Fantastic location within walking distance of many attractions. Beautiful hotel.
Cons:
10.0 Excellent
Pros: it was an amazing experience, the hotel is really good, super comfy and next to the underground, London Eye, Trafalgar Square, Picadilly Circus. I stayed in a very good room with a mini kitchen, and the hotel give us a welcome bottle of wine and some snac
Cons: NO NOTHING, EVERYTHING WAS PERFECT.
A stay at Club Quarters Hotel, Trafalgar Square places you in the heart of London, steps from The Strand and Nelson's Column. Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
With a stay at Citadines Trafalgar Square London, you'll be centrally located in London, steps from The Strand and 3 minutes by foot from Nelson's Column. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Overall 8.5 Excellent
Based on 3,261 reviews
All reviews
- All reviews
Excellent
9.5
Pros: The location was perfect. The staff front of house were excellent. One member of staff, a you French man who had just started was exceptional
Good
7.5
Pros: Great locatiin. After difficult check in management worked very hard to make up for issues at check in.
Good
6.7
Pros: Location is great. Reception staff are friendly and helpful. The flat size is convenient. The hotel is very cozy
Excellent
9.2
Pros: Excellent location. Easy access to transport options. Near to many restaurants/bars. Responsive and pleasant staff.
Excellent
9.6
Pros: The location was great - there are lots of restaurants, cafes, shops, and of course landmarks nearby. In the room itself one has almost everything to feel as if at home. It was really pleasant to be able to start the day with a breakfast prepared by you and exactly the way you like it. The bed was very comfi, and the fridge was very quiet, which was surprising.
Excellent
9.6
Pros: Excellent Location
Excellent
9.2
Pros: - Lovely location - everything available in the room - very nice complementary coffee at the reception
Good
6.3
Pros: Very central Clean and tidy
Excellent
9.0
Pros: Location was great. Staff answers all questions, friendly guys. Breakfast was good, we had it for a week. Beds are comfortable, pillows are right.
Excellent
9.0
Pros: The fact that it was a studio apartment gave me the flexibility to self cater. And despite being very centrally located, the room was quiet and private.
Excellent
10.0
Pros: Prime location
Excellent
9.2
Pros: a Very convenient location
Good
6.7
Pros: Great location (just off Trafalgar Sq. and 2 mins walk from the tube station); room is big by London's standard and the price; reasonable facilities
Good
6.3
Pros: We liked the location as we were visiting art galleries and also had a trip to the theatre. It is in a very convenient spot.
Okay
4.3
Pros: Location
Good
6.7
Pros: Great service . Very good secure parking
Excellent
8.0
Pros: It isso convenient and central for shopping and the theatre
Okay
4.8
Pros: generally efficient and good
Okay
5.6
Pros: It was in central London
Good
6.4
Pros: The location was perfect and many of the tourist sights were within walking distance so we saved quite a bit on travel and travel fares.On a weekend visit you do not spend much time in the hotel,but I would stay here again because of the location.
Good
6.0
Pros: Very close to metro and also easy to walk to atractions
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Cons: $self.cons
Good
6.4
Pros: Hotel is situated in the center of London, near Trufalgar Squere. Hotel visitors are provided with free high speed internet connection. There is no minibar in the room, but there is mini citchen. As for me I used it to make tea because a lot of restoraunts in 2-min walking distanse from the hotel are available. Hotel stuff is very friendly. Hotel visitors are required to pay in advance.
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Cons: $self.cons
Details
Reviews
Overall 8.5 Excellent
Based on 3,261 reviews
Cleanliness
8.3
Comfort
8.3
Location
9.6
Services
8.2
Staff
8.7
Value for money
7.8
9.5 Excellent
Pros: The location was perfect. The staff front of house were excellent. One member of staff, a you French man who had just started was exceptional
Cons: A bar would be nice but there are plenty nearby. A pool is always good
7.5 Good
Pros: Great locatiin. After difficult check in management worked very hard to make up for issues at check in.
Cons: Staff were difficult at check in and room was not made up but management worked hard to fix
6.7 Good
Pros: Location is great. Reception staff are friendly and helpful. The flat size is convenient. The hotel is very cozy
Cons: 1. Cleaning was not up to expectation. 2. Cleaning staff do not smile. 3. Reception staff where unaware that i paid upfront for full cleaning everyday. 4. Entrance only stairs not convenient for family with stroller. 5. Cooling in the flat was not very good.
9.2 Excellent
Pros: Excellent location. Easy access to transport options. Near to many restaurants/bars. Responsive and pleasant staff.
Cons: Nothing
9.6 Excellent
Pros: The location was great - there are lots of restaurants, cafes, shops, and of course landmarks nearby. In the room itself one has almost everything to feel as if at home. It was really pleasant to be able to start the day with a breakfast prepared by you and exactly the way you like it. The bed was very comfi, and the fridge was very quiet, which was surprising.
Cons: The TV was very small and too far away from the bed and it was a bit uncomfortable to watch it from the chairs. There weren't a lot of toiletries available - only later on we saw that they offer some for free. Could have been made more visible before you buy your own stuff.
9.6 Excellent
Pros: Excellent Location
Cons: Need more space for storage
9.2 Excellent
Pros: - Lovely location - everything available in the room - very nice complementary coffee at the reception
Cons: - small rooms - rooms service is only available for stays more than 6 days
6.3 Good
Pros: Very central Clean and tidy
Cons: We booked a 2 bed apartment for a group of 5 and when we arrived they split us into 2 rooms !! This made us all very disappointed as we especially booked this hotel so we could all stay together!!
9.0 Excellent
Pros: Location was great. Staff answers all questions, friendly guys. Breakfast was good, we had it for a week. Beds are comfortable, pillows are right.
Cons: I can’t think of smth I did not like.
9.0 Excellent
Pros: The fact that it was a studio apartment gave me the flexibility to self cater. And despite being very centrally located, the room was quiet and private.
Cons: No.
10.0 Excellent
Pros: Prime location
Cons:
9.2 Excellent
Pros: a Very convenient location
Cons: There was a shortage of free towels.
6.7 Good
Pros: Great location (just off Trafalgar Sq. and 2 mins walk from the tube station); room is big by London's standard and the price; reasonable facilities
Cons: The room smelled a bit when I first moved in, especially the kitchenette, either it got better later or I got used to it. Linens were not changed during my stay (3 nights), but you sort of expect that with a serviced apartment. I would be better if we were told how often they change though.
6.3 Good
Pros: We liked the location as we were visiting art galleries and also had a trip to the theatre. It is in a very convenient spot.
Cons: We found the room cold in the evening and could have done with another blanket or two, as the weather was very cold. The thermostat didn't appear to work. We woke up cold in the night.
4.3 Okay
Pros: Location
Cons: The room and hotel needed refurbishing and there were only old blankets on the bed.
6.7 Good
Pros: Great service . Very good secure parking
Cons:
8.0 Excellent
Pros: It isso convenient and central for shopping and the theatre
Cons: I thought the carpets in the corridors were threadbare
4.8 Okay
Pros: generally efficient and good
Cons: rooms not cleaned on regular basis. i was told it is once a week. at least the rooms can be cleaned more frequently even though linen need not be changed for a few days.
5.6 Okay
Pros: It was in central London
Cons: No complimentary tea/coffee making materials
6.4 Good
Pros: The location was perfect and many of the tourist sights were within walking distance so we saved quite a bit on travel and travel fares.On a weekend visit you do not spend much time in the hotel,but I would stay here again because of the location.
Cons: I would advise people to avoid the £9 cost of breakfast and just walk round the corner to a small cafe and pay half the price.
6.0 Good
Pros: Very close to metro and also easy to walk to atractions
6.4 Good
Pros: Hotel is situated in the center of London, near Trufalgar Squere. Hotel visitors are provided with free high speed internet connection. There is no minibar in the room, but there is mini citchen. As for me I used it to make tea because a lot of restoraunts in 2-min walking distanse from the hotel are available. Hotel stuff is very friendly. Hotel visitors are required to pay in advance.
With a stay at Citadines Trafalgar Square London, you'll be centrally located in London, steps from The Strand and 3 minutes by foot from Nelson's Column. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
A stay at The Grand at Trafalgar Square places you in the heart of London, steps from The Strand and Nelson's Column. Featured amenities include a business center, express check-in, and express check-out.
Overall 8.4 Excellent
Based on 2,979 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Good
7.1
Pros: Location was great
Good
7.5
Pros: Location was great
Excellent
9.2
Pros: Excellent location, nice building, clean simple room
Excellent
9.2
Pros: The location
Excellent
10.0
Pros: Location location location. Very clean, very comfortable bed, friendly staff. Cold drinking water available all the time.
Excellent
10.0
Pros: Location, cleanliness, and restaurant.
Excellent
9.0
Pros: First room was gloomy with opaque film covering only window. Asked for something with more light and was reassigned to another, better room. Thank you!
Excellent
9.6
Pros: This is my second stay in 2 months. Both times everything has been satisfactory. The rooms are a little small but quite adequate for our needs. The staff are brilliant . My only criticism is that there is no safe in the room. Slightly bizarre in this day and age.
Excellent
10.0
Pros: Great place to stay. Numerous sights were within walking distance from the hotel. Nice sizeable rooms that were cleaned every day. Awesome staff. Just really a perfect place to stay. Hope to stay there next yeayear.
Excellent
8.0
Pros: The staff was amazing and the location was perfect.
Excellent
8.8
Pros: The location is fantastic, just a short walk to the National Gallery, Trafalgar Studios and Houses of Parliament. The room was comfortable and clean and pleasant tree-lined view from my window. I recommend the hotel, in particular, if you are travelling alone.
Good
6.0
Pros: Location for theatre and culture
Details
Reviews
Overall 8.4 Excellent
Based on 2,979 reviews
Location
9.7
WiFi
9.2
Service
8.0
Room
6.4
Breakfast
4.5
Bar
4.5
Location
9.7
Service
8.7
Room
7.3
Bar
4.5
Location
9.6
Service
7.1
Value
6.3
Room
6.2
Breakfast
4.4
Bar
3.9
Location
9.6
Service
7.8
Room
5.8
Location
9.5
Room
6.2
Comfort
6.1
7.1 Good
Pros: Location was great
Cons: Bar
7.5 Good
Pros: Location was great
Cons: I cancelled the 2nd night for a uncontrollable reason No refund
9.2 Excellent
Pros: Excellent location, nice building, clean simple room
Cons: The price!
9.2 Excellent
Pros: The location
Cons: I would have liked a fridge in my room
10.0 Excellent
Pros: Location location location. Very clean, very comfortable bed, friendly staff. Cold drinking water available all the time.
Cons:
10.0 Excellent
Pros: Location, cleanliness, and restaurant.
Cons: Small rooms. Actually was a Club Quarters, which are always small. When booked, was not aware that this was a Club Quarters property. However, the staff made up for the cramped quarters.
9.0 Excellent
Pros: First room was gloomy with opaque film covering only window. Asked for something with more light and was reassigned to another, better room. Thank you!
Cons:
9.6 Excellent
Pros: This is my second stay in 2 months. Both times everything has been satisfactory. The rooms are a little small but quite adequate for our needs. The staff are brilliant . My only criticism is that there is no safe in the room. Slightly bizarre in this day and age.
Cons:
10.0 Excellent
Pros: Great place to stay. Numerous sights were within walking distance from the hotel. Nice sizeable rooms that were cleaned every day. Awesome staff. Just really a perfect place to stay. Hope to stay there next yeayear.
Cons: Can’t think of anything.
8.0 Excellent
Pros: The staff was amazing and the location was perfect.
Cons: The tv program options were awful and our bathtub was dirty.
8.8 Excellent
Pros: The location is fantastic, just a short walk to the National Gallery, Trafalgar Studios and Houses of Parliament. The room was comfortable and clean and pleasant tree-lined view from my window. I recommend the hotel, in particular, if you are travelling alone.
Cons: The bathroom - shower curtain is dated.
6.0 Good
Pros: Location for theatre and culture
Cons: Having a 12.5% service charge added to a drink I bought at the bar (went to the bar to buy it so no added service beyond normal bar duties).
Public hotel areas well equipped but very dusty in harder to reach areas.
Room had all amenities but nothing special.
A stay at The Grand at Trafalgar Square places you in the heart of London, steps from The Strand and Nelson's Column. Featured amenities include a business center, express check-in, and express check-out.
Overall 8.4 Excellent
Based on 2,548 reviews
All reviews
- All reviews
- Solo
- Couples
Excellent
10.0
Pros: Great location easy to get to, with clean comfortable rooms! Friendly staff and an awesome bartender!
Excellent
9.6
Pros: The location is excellent, in the heart of London. Accesible to major attractions and subway/metro/tube whatever you may call it. The staff is fantastic! Alex checked me in and was very attentive to anything I or any guest would need, always doing as much as possible to help anyone. The breakfast is simply but sufficient. They also include soy or almond milk as a choice for breakfast which was a huge plus. I contacted them before my arrival and they were very compliant to my wishes. I would definitely be back!
Excellent
8.0
Pros: location
Excellent
8.3
Pros: The bed was comfortable, and the bar looks pretty nice. Also they have a good breakfast, bread, jams, cereals, milk and veggies milk, juices, coffe, chocolate, tea and fruits.
Excellent
9.2
Pros: Clean Room, clean beds, Great breakfast for a hostel, very near to underground stations (Lambeth North and waterloo) Welcoming & Friendly staff and great value for money
Good
7.9
Pros: Lovely staff - carrying my heavy luggage for me.
Excellent
8.8
Pros: The staff were very helpful, and always smiling.
Excellent
10.0
Pros: The staff was great! Super helpful!! Beds were comfortable. Very clean!! Good breakfast.
Excellent
8.8
Pros: Management! You felt safe, secure, helped and listened to! A really great Manager! Made my stay!
Excellent
10.0
Pros: So friendly and so kind stuff!! Thx you so much, guys, for your responsiveness! Btw, I finally find my baggage
Details
Reviews
Overall 8.4 Excellent
Based on 2,548 reviews
Value
9.5
Service
9.4
Bar
9.1
Breakfast
9.0
Location
9.0
WiFi
7.1
Room
5.4
Comfort
3.3
Service
9.7
Value
9.6
Bar
9.3
Breakfast
9.1
Location
9.1
Room
5.5
Comfort
3.7
Location
9.3
10.0 Excellent
Pros: Great location easy to get to, with clean comfortable rooms! Friendly staff and an awesome bartender!
Cons:
9.6 Excellent
Pros: The location is excellent, in the heart of London. Accesible to major attractions and subway/metro/tube whatever you may call it. The staff is fantastic! Alex checked me in and was very attentive to anything I or any guest would need, always doing as much as possible to help anyone. The breakfast is simply but sufficient. They also include soy or almond milk as a choice for breakfast which was a huge plus. I contacted them before my arrival and they were very compliant to my wishes. I would definitely be back!
Cons: The listing said there would be a restroom inside the room but it was only the shower the toilet is located in the hallway. Perhaps it’s just the way things are on this side of the world.
8.0 Excellent
Pros: location
Cons: Kitchen was locked till 8 am we left early so food had to be left in fridge. Bit noisey door slamming and trains
8.3 Excellent
Pros: The bed was comfortable, and the bar looks pretty nice. Also they have a good breakfast, bread, jams, cereals, milk and veggies milk, juices, coffe, chocolate, tea and fruits.
Cons: One shower has no light, and the other shower has no window. The open time for breakfast is 8am, I think it would be nice to star earlier, like 7 or 7:30.
9.2 Excellent
Pros: Clean Room, clean beds, Great breakfast for a hostel, very near to underground stations (Lambeth North and waterloo) Welcoming & Friendly staff and great value for money
Cons: shower in the 4th floor needs maintenance
7.9 Good
Pros: Lovely staff - carrying my heavy luggage for me.
Cons: Can’t think of anything
8.8 Excellent
Pros: The staff were very helpful, and always smiling.
Cons: Unfortunately, the noise from the trains was constant. There was emergency road works still going on after 11pm, which combined with the noise of the trains was awful, although not the fault of the hostel. Problem with the electrics at the hostel, meaning the landing lights and kitchen lights werent working.
10.0 Excellent
Pros: The staff was great! Super helpful!! Beds were comfortable. Very clean!! Good breakfast.
Cons: A bit better directions once off the tube would have helped a lot. I got lost.
8.8 Excellent
Pros: Management! You felt safe, secure, helped and listened to! A really great Manager! Made my stay!
Cons: Those bloody stairs! You have to understand my reason! I had a Total Knee Replacement Operation on my left knee on the 3- January 2014 ..... the Surgery was a failure. I now walk with a major limp!
10.0 Excellent
Pros: So friendly and so kind stuff!! Thx you so much, guys, for your responsiveness! Btw, I finally find my baggage
Cons: -
Located in London (London City Centre), Point A Hotel - Westminster, London is within a 10-minute walk of Imperial War Museum and Sea Life London Aquarium. Featured amenities include a 24-hour front desk, multilingual staff, and an elevator (lift).
Overall 8.1 Excellent
Based on 2,816 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10.0
Pros: The room was immaculate, excellent use of space, and the bathroom superb.
Excellent
9.0
Pros: Although the room was (very) small, every space was used very efficiently and the room was very clean. All facilities were there, including a hairdryer, tv and USB ports (for people like me who forget the UK adapter). The bed was also great, had a great nights sleep.
Okay
5.8
Pros: Staff were helpful
Excellent
10.0
Pros: Everything! Lovely hotel, the lights inside the room were amazing! I would defiantly come again! I want to stay for longer!
Excellent
9.2
Pros: Very clean room, a bit small but perfect for travellers like me who just need a fuss-free place to sleep before early work meetings the next day.
Okay
5.0
Pros: A double bedroom is so small it fits a double bed only. You can only walk around one side of the bed. If two people are staying you are in each other’s way all the time. Suitable for single travellers or business people. No new towels delivered one our second day and the bathroom had cleaners hairs over the basin. There is no where to store a large case.
Okay
4.2
Pros: The location, and the transportation services is cloose by.
Okay
5.0
Pros: The location was the best thing about the hotel.
Mediocre
3.1
Pros: There is no windows. Its claustrophob.
Good
6.7
Excellent
9.2
Pros: Good location, clean and compact room, ideal for a business trip
Excellent
10.0
Pros: Location, wifi and cool design
Details
Reviews
Overall 8.1 Excellent
Based on 2,816 reviews
Location
9.7
Vibe
9.3
Service
9.1
WiFi
9.1
Cleanliness
8.6
Amenities
5.8
Room
5.6
Comfort
2.8
Breakfast
2.4
Location
10.0
Vibe
9.1
Service
8.7
Cleanliness
8.5
Amenities
5.5
Room
4.7
Comfort
2.5
Breakfast
2.4
Location
9.7
Service
9.2
Vibe
9.0
Cleanliness
8.4
Amenities
6.1
Room
5.0
Comfort
3.1
Breakfast
1.9
Location
9.6
Vibe
9.1
Cleanliness
8.9
Service
8.8
Room
5.9
Comfort
3.1
Location
9.8
Service
8.9
Cleanliness
8.5
Room
5.6
Comfort
3.1
10.0 Excellent
Pros: The room was immaculate, excellent use of space, and the bathroom superb.
Cons:
9.0 Excellent
Pros: Although the room was (very) small, every space was used very efficiently and the room was very clean. All facilities were there, including a hairdryer, tv and USB ports (for people like me who forget the UK adapter). The bed was also great, had a great nights sleep.
Cons: Although the information was clear that this was a small room, in real live it was really really small. There was no window and no room to walk/stretch etc.
5.8 Okay
Pros: Staff were helpful
Cons: Tiny tiny room and right next to a main road. Dreary place.
10.0 Excellent
Pros: Everything! Lovely hotel, the lights inside the room were amazing! I would defiantly come again! I want to stay for longer!
Cons:
9.2 Excellent
Pros: Very clean room, a bit small but perfect for travellers like me who just need a fuss-free place to sleep before early work meetings the next day.
Cons: Having had to pay a small fee for storing my luggage after my check-out. Although I know that space is at a premium in London, hence it's understandable... still, I never had to pay for this anywhere else before.
5.0 Okay
Pros: A double bedroom is so small it fits a double bed only. You can only walk around one side of the bed. If two people are staying you are in each other’s way all the time. Suitable for single travellers or business people. No new towels delivered one our second day and the bathroom had cleaners hairs over the basin. There is no where to store a large case.
Cons:
4.2 Okay
Pros: The location, and the transportation services is cloose by.
Cons: I didn't like the size of the room, no cupboard in rooms.In general the location is very good, but the furniture and the size of the room is not comfortable. The cleaning services isn't to the expected level.
5.0 Okay
Pros: The location was the best thing about the hotel.
Cons: The room was the smallest I have ever seen, much too small for comfort, even for one person, let alone two. Some staff were pleasant and friendly but most barely acknowledged us as we came and went.
3.1 Mediocre
Pros: There is no windows. Its claustrophob.
Cons:
6.7 Good
Pros:
Cons: They quoted me a price and then they upped the price by 20% To add in the VAT tax. All the other hotels I’ve stayed at include the VAT tax and the quoted price.
9.2 Excellent
Pros: Good location, clean and compact room, ideal for a business trip
Cons:
10.0 Excellent
Pros: Location, wifi and cool design
Cons: More cleaning in the rooms
Located in London (London City Centre), Point A Hotel - Westminster, London is within a 10-minute walk of Imperial War Museum and Sea Life London Aquarium. Featured amenities include a 24-hour front desk, multilingual staff, and an elevator (lift).
The Days Hotel London Waterloo is a 100 Percent Non-Smoking Environment that offers great value for your money together with a superb location. We are located south of the river Thames in the London Borough of Lambeth. Landmark such as the Imperial War Museum and the London Eye are within a 10 minute walk with other attractions within easy reach. All our 162 contemporary furnished rooms feature ensuite bathrooms with power shower, complimentary tea and coffee making facilities, direct dial phones, TVs with a selection of Free view and Sky channels. Free Wi-Fi in all rooms. The hotel is ideally situated for Londons West End theatres, cinemas, art galleries, museums and shopping. We are located opposite the Imperial War museum- just 10 minutes walk from Waterloo Station and the London Eye. Maximum of 3 rooms to be booked at a time or there will be a different cancellation policy. Please contact the hotel directly. Car parking is available on a first serve basis for a fee. Contact the hotel for full details.
Overall 7.9 Good
Based on 5,516 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Good
7.5
Pros: The hotel room was nice with a great bathroom. Expected the room to be a bit bigger. Small dining room with ok breakfast buffet. When we were going to the train station to get to the airport we got very good help at the reception. Mainly good service.
Excellent
9.0
Pros: location - it was close to my meeting site, and in exploring the area I found a nice park, the Imperial War Museum, and other very near-by attractions
Okay
5.8
Excellent
9.0
Pros: Location, breakfast, friendly and accommodating staff
Excellent
8.8
Pros: Location very good
Good
7.5
Excellent
9.2
Pros: Everything
Excellent
8.8
Pros: Location was wonderful--close to the Tube station, pubs & restaurants, and short, doable walking distance to attractions near the Thames.
Mediocre
2.0
Pros: Nothing, Awful customer service
Good
7.0
Pros: Close to the Lambeth North Underground station (1 block), so you can get to other areas of London very quickly. Excellent staff the best part about this hotel.
Good
7.5
Pros: Prices were good, location is ideal.
Good
6.7
Pros: Just the location
Details
Reviews
Overall 7.9 Good
Based on 5,516 reviews
Location
9.7
WiFi
8.3
Service
8.0
Breakfast
6.2
Room
6.1
Location
9.8
Service
8.4
WiFi
7.1
Breakfast
6.5
Room
5.5
Comfort
3.4
Location
9.6
Service
7.6
Breakfast
6.5
Room
5.7
Location
9.4
Room
7.0
Service
7.0
Breakfast
6.0
Comfort
4.9
Vibe
4.4
Location
9.7
Cleanliness
8.3
Service
7.4
Breakfast
6.7
Room
5.7
Food
5.5
Comfort
4.3
7.5 Good
Pros: The hotel room was nice with a great bathroom. Expected the room to be a bit bigger. Small dining room with ok breakfast buffet. When we were going to the train station to get to the airport we got very good help at the reception. Mainly good service.
Cons:
9.0 Excellent
Pros: location - it was close to my meeting site, and in exploring the area I found a nice park, the Imperial War Museum, and other very near-by attractions
Cons: I'd have been happier if they let me have a later check-out than 12noon, although they did let me keep my bags there longer
5.8 Okay
Pros:
Cons: It took a long time to check in, the member of staff was confused about who booked the rooms.
9.0 Excellent
Pros: Location, breakfast, friendly and accommodating staff
Cons: We were there in heatwave period, no air on.
8.8 Excellent
Pros: Location very good
Cons: Not much wardrobe space. Not enough hooks for towels in bathroom
7.5 Good
Pros:
Cons: Internet was not secure. It did not require a password. I am grateful that free internet is provided, however this has come to be expected at all hotels but it frustrates me that the guests data security is overlooked.
9.2 Excellent
Pros: Everything
Cons: Nothing
8.8 Excellent
Pros: Location was wonderful--close to the Tube station, pubs & restaurants, and short, doable walking distance to attractions near the Thames.
Cons: Additional towels were not located in the room as we were told at the desk. Tried to call the desk and the phone was never answered. Very, very small shower. We were fortunate to be there in September when it was cool enough to sleep with the window open. With the floor fan located in the room, I'm guessing there is no A/C in the summer.
2.0 Mediocre
Pros: Nothing, Awful customer service
Cons: They should have given me a refund. I was in a hurry to book a hotel before work for the next week and didnt read the terms and conditions. Once I realised I had booked the wrong week I informed them of my mistake, only to be told that I would not get any of my £212 refunded. This was over a week in advance of my check in date which would have given the hotel ample time to fill the room. I was not offered any reduced amount of money back. The ryanair of hotels.
7.0 Good
Pros: Close to the Lambeth North Underground station (1 block), so you can get to other areas of London very quickly. Excellent staff the best part about this hotel.
Cons: The hotel is not in a very lively neighbourhood. If you want to be out past midnight, you will either need to walk back (which can be a bit of a hike), take a taxi, or figure out how to use the night buses.
7.5 Good
Pros: Prices were good, location is ideal.
Cons: Gets a little hot during summer times.
6.7 Good
Pros: Just the location
Cons: Small room and bed, small bathroom and cramped toilet, squeeze to get into shower as shower door gets in the way, no air conditioning and no fridge. Very basic room.
The Days Hotel London Waterloo is a 100 Percent Non-Smoking Environment that offers great value for your money together with a superb location. We are located south of the river Thames in the London Borough of Lambeth. Landmark such as the Imperial War Museum and the London Eye are within a 10 minute walk with other attractions within easy reach. All our 162 contemporary furnished rooms feature ensuite bathrooms with power shower, complimentary tea and coffee making facilities, direct dial phones, TVs with a selection of Free view and Sky channels. Free Wi-Fi in all rooms. The hotel is ideally situated for Londons West End theatres, cinemas, art galleries, museums and shopping. We are located opposite the Imperial War museum- just 10 minutes walk from Waterloo Station and the London Eye. Maximum of 3 rooms to be booked at a time or there will be a different cancellation policy. Please contact the hotel directly. Car parking is available on a first serve basis for a fee. Contact the hotel for full details.
Check in to DoubleTree by Hilton London-Westminster and count on stylish comfort and a signature DoubleTree chocolate chip cookie. Situated in the heart of Westminster and within easy reach of the Houses of Parliament, the London Eye, Tate Britain, London's Theatre District and the Square Mile, our hotel helps you make the most of your time in Britain's capital. This London hotel is close to Victoria Station with the Gatwick Express connecting to the airport in 30 minutes. Waterloo train and tube station is also nearby. Relax in your room with floor-to-ceiling windows. Stay connected with complimentary WiFi. Upgrade to a Deluxe room or suite on the highest floors. De-stress after a hectic day with a workout in the fitness room, or take it easy with a drink in the Millbank Lounge. This elegant, Westminster bar offers lunch and dinner. Savor breakfast, lunch, and dinner in Art St Kitchen Restaurant, presenting a changing menu that features the best of fresh, seasonal produce. Host a central London meeting or celebration in one of our five flexible function rooms at DoubleTree by Hilton London-Westminster and let us help you make your event a success.
Overall 7.9 Good
Based on 5,088 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Okay
5.0
Pros: Food was nice
Okay
5.0
Pros: Good location
Excellent
9.0
Pros: The fitness center, the breakfast. Concierges were very helpful with sightseeing arrangements
Excellent
9.5
Pros: Very helpful staff at reception. I didn’t use facilities. I asked for a quiet room and got one!
Good
6.3
Pros: I like the location of the hotel, its quietness and breakfast.
Okay
5.4
Good
7.1
Pros: The staff, the location
Good
7.7
Pros: The location is excellent (just behind the Tate Museum & the MI-5 HQ, as well as only a couple of minutes away from the Houses of Parliament and Westminster Abbey). Tube stations are 10min.+ away, but the area is well covered by buses. The common spaces look clean and modern and the staff is friendly and polite (but nothing "over the top", though). If you manage to get a good deal, it could be a very affordable hotel in the middle of London. I paid £550 for 5 nights, but a few days before or a few days after my stay and I could've easily paid around £1,200 for the same number of nights in the same period - mid-August.
Excellent
8.8
Pros: Location is really very nice, lots of trees and parks in the neighborhood, next to Tate Gallery, close to Parliament. Bus connection is superb, Pimlico tube station is in walking distance. Both the room and the bathroom were very clean, the bed very-very comfy. Coffee and tea amenities are very nice after a tiring day.. Internet in the room was really very good, breakfast was good variety.
Excellent
10.0
Pros: Location and a very good breakfast
Excellent
8.3
Pros: Reception efficient and helpful. Breakfast very good choice, plenty and hot food was hot.
Okay
4.2
Pros: Location
Details
Reviews
Overall 7.9 Good
Based on 5,088 reviews
Location
8.9
Service
7.8
Breakfast
7.1
WiFi
7.0
Room
5.2
Location
8.7
Service
8.1
Breakfast
7.2
Vibe
5.4
Value
4.9
Room
4.2
Cleanliness
4.2
Location
8.6
Breakfast
7.4
Service
6.5
Vibe
5.3
Value
4.7
Cleanliness
4.2
Room
3.7
Location
9.1
Service
7.9
Breakfast
7.3
Room
5.1
Vibe
4.8
Location
8.6
Service
7.9
Breakfast
6.7
Vibe
4.9
Room
4.7
Cleanliness
4.6
5.0 Okay
Pros: Food was nice
Cons: Not the cleanest hotel we have stayed in, runner mat at the entrance of the hotel not very appealing to the eye.
5.0 Okay
Pros: Good location
Cons: The room was a divisibility room which i had not asked for. It was next to the lift and when i was in bed this was very noisy There were also red lights in the room which kept me awake I went to have a shower in the morning and the towels were dirty and had blood over them so i couldn't use them!!! I advised reception and they didn't seem to understand or care! They also would not let me pay with the card i had secured the booking with so had to pay with another card and get my funds transferred. Really bad communciation issues with staff on reception - awful will probably not recommend or stay again based on this
9.0 Excellent
Pros: The fitness center, the breakfast. Concierges were very helpful with sightseeing arrangements
Cons:
9.5 Excellent
Pros: Very helpful staff at reception. I didn’t use facilities. I asked for a quiet room and got one!
Cons: The overnight price was high and makes me wonder about staying in future but the location was ideal for me.
6.3 Good
Pros: I like the location of the hotel, its quietness and breakfast.
Cons: The room was not cleaned properly the trash can was never changed for 3 days. The daily shampoo supply was not provided daily.
5.4 Okay
Pros:
Cons: Price was much higher than normally pay for the Hotel and was not worth £44 for a night when usually around £300
7.1 Good
Pros: The staff, the location
Cons: The room was dirty and tatty and the bathroom was dirty
7.7 Good
Pros: The location is excellent (just behind the Tate Museum & the MI-5 HQ, as well as only a couple of minutes away from the Houses of Parliament and Westminster Abbey). Tube stations are 10min.+ away, but the area is well covered by buses. The common spaces look clean and modern and the staff is friendly and polite (but nothing "over the top", though). If you manage to get a good deal, it could be a very affordable hotel in the middle of London. I paid £550 for 5 nights, but a few days before or a few days after my stay and I could've easily paid around £1,200 for the same number of nights in the same period - mid-August.
Cons: The rooms are a bit outdated and could do with a fresh coat of paint and some new carpeting at the very least. The design is also very simple and minimal, which gives an overall "basic" feeling. Some refurbishment would go a long way in improving the comfort of guests and would justify some of the heftier rates charged by the hotel (probably off the back of the hotel's premium location rather than room comfort and facilities).
8.8 Excellent
Pros: Location is really very nice, lots of trees and parks in the neighborhood, next to Tate Gallery, close to Parliament. Bus connection is superb, Pimlico tube station is in walking distance. Both the room and the bathroom were very clean, the bed very-very comfy. Coffee and tea amenities are very nice after a tiring day.. Internet in the room was really very good, breakfast was good variety.
Cons: A bit of refurbishment in the room will be slowly inevitable....
10.0 Excellent
Pros: Location and a very good breakfast
Cons:
8.3 Excellent
Pros: Reception efficient and helpful. Breakfast very good choice, plenty and hot food was hot.
Cons: Room rather tired decor and no mattress cover. Had to ask for housekeeper to attend to room while we were out.
4.2 Okay
Pros: Location
Cons: Bed was uncomfortable. Cobwebs in the room. Smelly pillows
Check in to DoubleTree by Hilton London-Westminster and count on stylish comfort and a signature DoubleTree chocolate chip cookie. Situated in the heart of Westminster and within easy reach of the Houses of Parliament, the London Eye, Tate Britain, London's Theatre District and the Square Mile, our hotel helps you make the most of your time in Britain's capital. This London hotel is close to Victoria Station with the Gatwick Express connecting to the airport in 30 minutes. Waterloo train and tube station is also nearby. Relax in your room with floor-to-ceiling windows. Stay connected with complimentary WiFi. Upgrade to a Deluxe room or suite on the highest floors. De-stress after a hectic day with a workout in the fitness room, or take it easy with a drink in the Millbank Lounge. This elegant, Westminster bar offers lunch and dinner. Savor breakfast, lunch, and dinner in Art St Kitchen Restaurant, presenting a changing menu that features the best of fresh, seasonal produce. Host a central London meeting or celebration in one of our five flexible function rooms at DoubleTree by Hilton London-Westminster and let us help you make your event a success.
A stay at London Waterloo Hostel places you in the heart of London, within a 5-minute drive of Imperial War Museum and Big Ben. Featured amenities include complimentary wired Internet access, a 24-hour front desk, and multilingual staff.
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Overall 6.4 Good
Based on 1,521 reviews
All reviews
- All reviews
- Solo
Mediocre
2.5
Excellent
8.3
Pros: It's cheap, convenient and comfortable. With a useful kitchen, breakfast included and for all you business travellers, VAT registered. They were able to grant my request of a bottom bunk and each bed has a plug and light. I've stayed here a few times in london now and I will stay there again when working in that area.
Mediocre
2.5
Pros: Nothing
Excellent
10.0
Pros: Friendly staff. Breakfast choices is good. Great location. Close to all of the amenities, bus stop, underground and train station. 15 minutes walk to Big Ben, London Eye and Westminster Abbey.
Excellent
10.0
Pros: Bed was quite comfy. Breakfast was good with a wide cereal choice. Soya milk available! Good receptionists. Quick check in, quick check out. Location great-was coming from soho and £6 uber ride.
Good
7.1
Pros: Bed was comfy, clean linen. Receptionist very ftiendly
Excellent
8.8
Pros: Good value for money. Mixed shared rooms, clean, 24/7 reception, kitchen available.
Okay
4.2
Excellent
10.0
Pros: Everything was how it should be
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Details
Reviews
Overall 6.4 Good
Based on 1,521 reviews
Location
8.9
WiFi
8.6
Service
7.8
Breakfast
6.9
Room
3.7
Cleanliness
2.8
Location
9.1
Service
8.1
Breakfast
7.2
Room
4.5
Cleanliness
3.1
2.5 Mediocre
Pros:
Cons: Bed bugs
8.3 Excellent
Pros: It's cheap, convenient and comfortable. With a useful kitchen, breakfast included and for all you business travellers, VAT registered. They were able to grant my request of a bottom bunk and each bed has a plug and light. I've stayed here a few times in london now and I will stay there again when working in that area.
Cons: N/A
2.5 Mediocre
Pros: Nothing
Cons: Small. Dirty. Over price Breakfast dinner close Kitchen dirty Old place.need update.
10.0 Excellent
Pros: Friendly staff. Breakfast choices is good. Great location. Close to all of the amenities, bus stop, underground and train station. 15 minutes walk to Big Ben, London Eye and Westminster Abbey.
Cons: None
10.0 Excellent
Pros: Bed was quite comfy. Breakfast was good with a wide cereal choice. Soya milk available! Good receptionists. Quick check in, quick check out. Location great-was coming from soho and £6 uber ride.
Cons:
7.1 Good
Pros: Bed was comfy, clean linen. Receptionist very ftiendly
Cons: In my room in bed B there was a girl talk from 10pm till 11pm extremely loud. It was very annoying as I had to get up at 5am for work and she just didn’t shut up. I hope if someone reads this understands the word curtesy when you stay with more people in the same room. - I know it’s not the hostel’s fault. You guys did great.
8.8 Excellent
Pros: Good value for money. Mixed shared rooms, clean, 24/7 reception, kitchen available.
Cons: Nothing
4.2 Okay
Pros:
Cons: The place is infested with Bed Bugs. I woke up with literally 100s of bites all over my body. When I told the Hostel they said they knew about this already and just offered to move me to another room. I asked for a refund and they lied to my face and said I would get it the next day. Still 1 week later no refund. The staff here are the worst people ever. No care about their customers. Avoid this place you would be better off sleeping outside.I will get my money back one way or another these people are criminals for allowing bed bugs to live in their Hostel!
10.0 Excellent
Pros: Everything was how it should be
Cons:
A stay at London Waterloo Hostel places you in the heart of London, within a 5-minute drive of Imperial War Museum and Big Ben. Featured amenities include complimentary wired Internet access, a 24-hour front desk, and multilingual staff.
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