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London hotels near Kensington Palace
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Best London hotels near Kensington Palace
Synonymous with luxury and excellence, The Ritz-Carlton hotel symbolizes the finest in facilities, dining, and services worldwide. The Ritz-Carlton offers maid service twice daily, 24hr in-room dining, a business center and concierge services. The Ritz Carlton, the hotel that grants your wishes and satisfies your needs.
Overall 9.2 Excellent
Based on 776 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.7
Pros: Everything
Cons: Being in a smoking floor
Good
6.5
Pros: Location and service was good
Cons: Problem with the room it was very small, offered improved room after two days
Excellent
10.0
Excellent
9.4
Excellent
10.0
Pros: My daughter and I were greeted like we were royalty. Everybody is friendly, efficient and professional. The Ritz is gorgeous and always clean. The servers are very proper and the food was fabulous. I would highly recommend The Ritz, because you will certainly not be disappointed.
Okay
4.0
Pros: Breakfast Room Service (as restaurant was not open before I had to leave).
Cons: Everything else - courteous, but very unhelpful staff in resolving issues and making guests feel comfortable. Slow service - room not available on time - view from the room was looking at steampipes. One of my most disappointing hotel stays compared to expectations (and I visit London 6-10x annually). Room was old (it was clean) and not up to date for a luxury hotel.
The five-star Royal Lancaster London hotel is renowned for its panoramic views over Hyde Park. The 411 well-appointed guestrooms and suites have luxurious and elegant dcor and are fully-equipped with modern facilities such as air-conditioning, satellite television channels, mini bars, en-suite bathrooms and power showers. During their stay, guests can dine in the award-winning Nipa restaurant, offering authentic Thai cuisine or, for a super-chic dining experience; Island Restaurant & Bar is a contemporary modern European restaurant. The Royal Lancaster London hotel is one of Europes leading and most flexible meeting and banqueting venues. Its conference rooms have the ability to cater for all sizes of events, from small business meetings, to large receptions for up to 3,000 people.The hotel is only a few minutes walk from the bustling shopping districts of Oxford and Bond Street, London's West End theatres, museums and tourist attractions. Even Heathrow Airport is a mere 20-minute ride on the Heathrow Express from the nearby Paddington Railway Station.
Overall 9.1 Excellent
Based on 1,679 reviews
All
- All
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Pros: I find the facilities & staff are most welcoming, friendly & always available. I have been using this London Hotel for many years, in fact when it was called The Royal Lancaster Hotel. I do hope it will revert to that title in the future. Thank you to all for making me feel " @ home" while enjoying my stay.
Excellent
9.4
Pros: Staff very good. Felt like a top hotel.
Cons: Nothing.
Good
6.5
Pros: Location was convenient and staff were really nice.
Cons: Free Wi-Fi was really non-existent; at least in our room. Also, TV had only three channels, which we were not informed of on check-in. However the staff was apologetic and offered complimentary full breakfast for the inconvenience.
Good
7.0
Okay
5.4
Excellent
8.8
Pros: Being right above a tube stop and short walk to Hyde park, shops; staff incredibly helpful; room very clean, large, comfortable
Excellent
8.8
Pros: Location was perfect for us. The onsight eating facilties were very good. All the staff members were courteous and helpful. The rooms were gery comfortable and well tended to.
Cons: Just like most of the rest of the world, there's too much fast moving traffic everywhere.
Excellent
8.0
Pros: Excellent location--right near Paddington and the Central Line tube. Staff extremely friendly and helpful. Hotel restaurant was surprisingly good.
Cons: Outdated facilities, comfort of bed and room so-so (room smelled like cigarette smoke even though it was a non-smoking floor).
Good
7.3
Pros: Location to nearest tube station. breakfast menu with views over hyde park. locality to my destination at the park Would defo return again.
Cons: The tv was difficult to use remote. Maybe a simpler version. Room was supposed to be a superior one. I saw no evidence of this. not enough toiletries. Beatutifully decorated in public areas, and toilets by meeting rooms were well furnished with soap & cream etc
With a stay at The Rubens At The Palace, you'll be centrally located in London, within a 5-minute walk of Apollo Victoria Theatre and Victoria Palace Theatre. Featured amenities include a 24-hour business center, express check-in, and express check-out.
Overall 8.9 Excellent
Based on 1,442 reviews
All
- All
- Families with older children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.4
Okay
5.1
Pros: Breakfast was good. Downstairs was nice.
Cons: The rooms were old and not well maintained. The shower flooded the bathroom. Rooms were small.
Okay
5.7
Pros: Great location
Cons: £18 for a vodka and coke and £9 per pint. What’s more all bills have a 12.5% discretionary service charge which isn’t brought to your attention. Bar staff also have poor English and are unhelpful and rude.
Excellent
10.0
A stay at The Landmark London places you in the heart of London, within a 10-minute walk of Madame Tussauds Wax Museum and Baker Street. Featured amenities include a business center, limo/town car service, and express check-in.
Overall 8.8 Excellent
Based on 1,176 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Okay
5.4
Excellent
8.0
Excellent
8.5
Pros: Great spot right next to Marylebone station. Rooms were larger than expected. Interior of hotel and winter garden are beautiful. Pool is great, but see below.
Cons: Pool hours have crazy restrictions for kids. For example, no access on weekends between 10:30 - 18:30!
Excellent
9.7
Pros: Spacious rooms, luxurious all round, incredible atrium, the most amazing cocktails, stunning decorations, lovely staff, overall amazing experience
Cons: It’s SO expensive!
Excellent
10.0
Pros: Great hotel, friendly and helpful staff, clean, well organized, big and comfortable halls, good security, good food, and excellent service.
Cons: Limited television satellite news channels (no CNN), limited television capabilities or a little bit difficult to find channels especially when one press button number 1. It doesn't recognize the difference between 1 and 11. Also it wasn't easy to find local BBC channels. No channel paper list in the room .
Excellent
10.0
Pros: The buffet breakfast was outstanding incorporating an international blend of offerings. The rooms are spacious and extremely comfortable. The service throughout the hotel was outstanding.
Cons: This is absolutely my favorite hotel in the many cities I've visited. It is charming and elegant with rooms large and comfortable by any standard and the staff are extraordinary, There's hardly a time in the last 20 years, that the Landmark has not been my "go to" location during the annual trips I try to make to London.
Excellent
10.0
Cons: Best five star in London by a country mile
With a stay at Z Hotel Victoria in London (London City Centre), you'll be within a 5-minute walk of Apollo Victoria Theatre and Victoria Palace Theatre. Featured amenities include a 24-hour front desk, multilingual staff, and a safe deposit box at the front desk. Self parking (subject to charges) is available onsite.
Overall 8.4 Excellent
Based on 5,126 reviews
All
- All
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.0
Excellent
8.5
Pros: Location.
Cons: The room doesn’t have a window and was a little bit dirty when I arrive.
Excellent
8.5
Pros: Great location. Complimentary wine and cheese happy hour.
Cons: Small rooms, good for sleeping but not much else. We spent most of our time out and about so the small room didn't matter.
Excellent
8.0
Pros: Nice TV
Cons: Extremely small rooms, about 6x9 feet including bathroom. The bed was from wall to wall on the 6' side. I am 5'6" and had about 6" to spare. A tall person would not fit in the bed.
Excellent
8.0
Pros: I loved how near the hotel was to Victoria Station and the moderness of the facility (great skybox tv and nice shower area). The staff was friendly and the general vibe of the people stay there was good. I'd absolutely recommend it to my friends traveling.
Cons: I didn't realize how some of the windowless rooms were actually on the level below ground which was unnerving in terms of being able to hear the underground go by and if God forbid there was an emergency.
Good
6.8
Located in London City Centre, this hotel is within 2 mi (3 km) of Hyde Park, Natural History Museum and Queen Mary's Gardens. Oxford Circus and National Gallery are also within 3 mi (5 km). Bayswater Underground Station is 8 minutes by foot and Lancaster Gate Underground Station is 8 minutes.
Overall 8.4 Excellent
Based on 2,163 reviews
All
- All
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.5
Good
6.0
Pros: Staff was friendly, restaurant was okay, but location is the prime positive factor here.
Cons: Bed had someone else’s hair in it, sink had ants, room was in a weird location. Cleanliness left me feeling not relaxed or comfortable.
Excellent
9.7
Pros: The staff were extra friendly and helpful. Answered every question and helped with every enquiry.
Good
7.7
Pros: Staff was super friendly and accommodating. They took pity on a weary, soggy traveler and let me check in ahead of time.
Cons: Room was miniscule, not enough places to store things, very hard, tiny bed. Bare, cold floor.
Excellent
9.7
Pros: Great staff Excellent location to bayswater stn. Beautiful modern hotel with ancient artifacts adorning the walls. Great breakfast Rooms comfortable and well appointed. Bathrooms modern, a bit small. Really like the hotel.
Cons: Bathroom tight, tiny sink. Room Woodwork a bit scuffed up, could use a bit of touch up Great for a short stay.
Located in London City Centre, this luxury guesthouse is within a 10-minute walk of Hyde Park and Kensington Gardens. Queensway and Marble Arch are also within 1 mile (2 km). Paddington Underground Station and London Paddington Station are within a 5-minute walk.
Overall 8.3 Excellent
Based on 3,654 reviews
All
- All
- Families
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
8.0
Pros: Location
Cons: Room was tiny
Good
7.6
Excellent
9.1
Excellent
10.0
Pros: Everything was perfect.
Cons: Nothing
Good
7.1
Okay
4.8
Pros: room is crazy small. Could not even take the chair under the table out to seat as it was too close to the bedroom. Could not open the luggage if not on the bed. One of the 2 main lights was not working.
Located in London City Centre, this hotel is within a 5-minute walk of Kensington Gardens and Hyde Park. Queensway and Kensington Palace are also within 1 mile (2 km). Lancaster Gate Underground Station is only a 3-minute walk and Paddington Underground Station is 8 minutes.
Overall 8.2 Excellent
Based on 2,701 reviews
All
- All
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
8.8
Pros: Small but nice rooms. AC kept the room a comfortable temp.
Cons: Great breakfast but average coffee. Friendly staff.
Okay
4.8
Pros: The location was just perfect,
Cons: Sheets were not really clean, I found hair on the sheets also the carpet was dirty and worn
Located in London City Centre, this hotel is within a 5-minute walk of Kensington Gardens and Queensway. Hyde Park and Kensington Palace are also within 1 mile (2 km). Bayswater Underground Station is 7 minutes by foot and Queensway Underground Station is 9 minutes.
Overall 8.2 Excellent
Based on 695 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.4
Excellent
10.0
Pros: Beds were comfy. Lots of choices for restaurants a few blocks away on Queensway. Conveniently located near Paddington station where the Heathrow Express train departs from. Close to Princess Diana memorial park for the little ones.
Located in Fulham, this hotel is within 2 miles (3 km) of Stamford Bridge Stadium, Natural History Museum and Victoria and Albert Museum. Kensington High Street and Imperial College London are also within 2 miles (3 km). Fullham Broadway Underground Station is 6 minutes by foot and Parsons Green Underground Station is 14 minutes.
Overall 8.1 Excellent
Based on 2,868 reviews
All
- All
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.7
Pros: You don’t have to be a football fan to enjoy this location. It is a quick walk to the shops and restaurants of Fulham/ Broadway and a longer walk to fascinating Thames River walks which you will need to do to help work off the delightful and bountiful buffet breakfast.
Excellent
10.0
Okay
4.8
Pros: most staff trustworthy and help staff,
Cons: rooms need modernisation and update. some of the staff had a real attitude problem
Excellent
10.0
Pros: Bed was comfortable and breakfast was great with excellent variety..
Located in London City Centre, this luxury guesthouse is within a 10-minute walk of Kensington Gardens, Hyde Park, and Queensway. Kensington Palace and Kensington High Street are also within 1 mile (2 km). Lancaster Gate Underground Station is 6 minutes by foot and Paddington Underground Station is 6 minutes.
Overall 8.1 Excellent
Based on 1,083 reviews
All
- All
- Families with older children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.5
Pros: The hotel was clean and reasonably priced. The staff were friendly and helpful.
Cons: Not many amenities and limited bar/restaurant.
Excellent
8.5
Pros: Staff was friendly and accommodating. Great location, near Hyde Park and Paddington and Lancaster Gate Tube stations.
Cons: Room was small, but fine for a long weekend stay. Wifi was slow.
Excellent
8.2
Good
6.5
Cons: More spacious room.
Excellent
8.0
Excellent
8.5
Pros: Very nice staff, clean and great location
Located in London City Centre, this spa hotel is within 1 mi (2 km) of Kensington Palace, Olympia Conference and Exhibition Centre and Royal Albert Hall. Buckingham Palace and Big Ben are also within 6 mi (10 km). High Street Kensington Station is only a 3-minute walk and Earl's Court Station is 14 minutes.
Overall 8.0 Excellent
Based on 4,553 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Good
6.5
Pros: Great location, good public spaces, friendly and professioanl staff
Cons: Room was microscopic. Described as a "standard' but should be listed as a micro. For £100/night, even in London it's a joke.
Okay
5.7
Pros: Friendly staff, clean and tidy room
Cons: Expensive parking, waiting over 3 hours to check in - arrived at 12pm
Excellent
8.0
Pros: Had minor problems with TV and telephone, but they were rectified in an expeditious manner.Breakfast was great. All staff were very good. Would definitely stay there again.
Cons: Nothing
Excellent
8.0
Cons: The breakfast was below my expectations
Excellent
8.8
Pros: Location.
Cons: The room was very small the hotel interiors look a bit tired.
Good
7.3
Pros: Location near the tube. Breakfast down the block at the Muffin Man.
Cons: Hardly enough room to walk around the double bed.
Excellent
9.4
Pros: Great location.
Cons: Softer beds
Good
7.6
Pros: The hotel is clean, amazingly located, the bed was large and comfortable and room was nice
Cons: The service was actually horrendous and bordered rude on several occasions.
Mediocre
2.6
Pros: nothing
Cons: far too small a room for a double, overlooking dirty unkempt roof, which offers little security. Cheap furnishings and faulty TV and Wifi. and $25 for a breakfast - appalling for a 4star..
Located in Kensington, this hostel is within a 15-minute walk of Kensington High Street, Kensington Gardens and Kensington Palace. Queensway and Royal Albert Hall are also within 1 mile (2 km). High Street Kensington Station is 9 minutes by foot and Holland Park Underground Station is 10 minutes.
Overall 7.8 Good
Based on 3,127 reviews
All
- All
- Families
- Couples
- Groups
- Solo travellers
- Business travellers
Located in London City Centre, this hotel is within a 15-minute walk of Kensington High Street, Natural History Museum and Kensington Gardens. Kensington Palace and Victoria and Albert Museum are also within 1 mile (2 km). Earl's Court Station is 7 minutes by foot and Gloucester Road Underground Station is 9 minutes.
Overall 7.7 Good
Based on 2,799 reviews
All
- All
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.5
Okay
5.4
Pros: Clean rooms, breakfast was good, able to check in early.
Cons: Rooms were very very small (think closest sized) with hard mattress and very soft pillows
Excellent
9.4
Okay
4.5
Pros: Location was good - very close to train stop (Piccadily and District lines).
Cons: Internet did not work at all. Supposedly this was not fixable. I was traveling for work and needed internet to get it done. So I had to go to a coffee shop to work. The gym was not usable since it was supposedly under construction. My bed and towels had hairs on them from the previous occupant. 2nd day towels were ok.
Good
6.0
Pros: Price and location, close to Earl's Court station.
Cons: Tiny room, hard to navigate hallway, smells musty, need some fixing.
Excellent
8.8
Okay
5.1
Pros: Great location
Cons: Rooms too small to stay longer than a night or two. We thought they had parking and turns out they don't have any parking provided, whether paid or otherwise
Okay
4.8
Pros: Location!
Cons: The air conditioner kept us up all night, tried turning it off and it didn't make a difference. Staff couldn't fix it, we luckily had ear plugs! If you get room 23 ask for a new room immediately.
Excellent
9.1
Pros: Minimalist rooms and decorations, nothing unnecessary. Clean, well laid out, excellent location.
Cons: Very little to dislike. The included breakfast was less than adequate.
Excellent
8.0
Excellent
9.4
Pros: location convenient for walking and underground; staff friendly, helpful, very hard-working in breakfast area; breakfast was great; rooms clean, functional but tight - OK for adults, wouldn't work for children. Price and style are typical of IBIS and we like the simplicity, no-frills style.
Cons: Very narrow upstairs hallways; particle-board side of bathtub was water-damaged; carpeting in hallways didn't fit, frayed on edges; TV remote didn't work,needed new battery; first room we were given had bad sewage smell from bathroom and we were given new room. We wondered how well the place is maintained - cleaning staff keep sheets & bathroom clean, but the infra-structure is not so good.
Good
7.1
Pros: The best part was location: one block from Earl's Court station and lots of restaurants nearby. The staff were very helpful and gave me a very slightly larger room as the other was so small and hospital-like that I didn't think I could sleep in it. Breakfast was good, a large spread in a large room.
Cons: The room, a single, was a veritable cubicle. Just enough room to pull the small suitcase past the bed. For my ipad, wifi seemed to be intermittent. That may not have been true of other people's devices.
Located in London City Centre, this hotel is 1.1 mi (1.7 km) from Hyde Park, and within 3 mi (5 km) of Buckingham Palace and Piccadilly Circus. Trafalgar Square and Big Ben are also within 6 mi (10 km). High Street Kensington Station is only a 4-minute walk and Earl's Court Station is 15 minutes.
Overall 7.6 Good
Based on 5,499 reviews
All
- All
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.0
Pros: 10th floor room
Cons: Noise for rooms overlooking the railway lines
Mediocre
3.7
Pros: Location
Cons: Quiet hotel in central London
Excellent
10.0
Pros: Near tube, cafes, shop's etc. Nice buzz about.
Excellent
10.0
Good
6.0
Okay
4.5
Pros: location, early check in, and changing rooms when i wasn't happy
Cons: very poor cleaning service, Old furniture, too basic.. windows don't crack open, not an inch i was suffocation
Excellent
8.2
Pros: Location to underground. It is five minutes to the station and easy to use. Also, the breakfast is very good. The Chinese Bistro was good too.
Cons: We were pleased with everything. The hotel however, gets quite busy.
Okay
5.3
Cons: There is not an adequate business center ...very bad for a "business" hotel....
Good
7.7
Pros: Breakfast buffet was outstanding
Cons: The outward appearance of building--it's much nicer than it appears
Excellent
8.0
Excellent
8.0
Pros: Great location
Cons: Rooms were a bit tiredlooking
Okay
5.1
Pros: Location
Cons: cleanliness needs improving. Some of the staff at reception are rude and unprofessional. The lifts take ages. The AC in.some rooms not working. We had to change rooms.
Good
6.8
Pros: Reception staff and concierges excellent - however not friendly when called from room. Good range of facilities and pleasant lounge area, iron on room, overall gives the impression of a good hotel though a little faded
Cons: Reception staff, while mainly excellent, not friendly when called from room. Bathroom was not very clean on the first day. Rooms are faded and old-fashioned, especially bathroom.
Excellent
8.2
Pros: Excellent location Comfortable Good breakfast
Cons: Doormen need to greet people
Excellent
10.0
Excellent
10.0
Pros: Great value for money. Good sized room. Breakfast was really tasty. There have been negative reviews about this hotel, please ignore.
Excellent
8.8
Pros: Position, good value for money, friendly staff
Cons: Room was above train track ( London Underground) so was very busy
Good
6.2
Pros: It was a very reasonably priced hotel especially for London. It is very self-contained, several restaurants and bars, that are open late. It also has a take it to go, snack and breakfast cafe. It is close to the tube.
Cons: The air conditioning is not up to the task, especially when the temperature spikes in the summer. The hotel is dated, old look, old furniture, etc.
Located in London City Centre, this hotel is within a 15-minute walk of Natural History Museum, Victoria and Albert Museum and Science Museum. Royal Albert Hall and Hyde Park are also within 1 mi (2 km). Gloucester Road Underground Station is only a 3-minute walk and South Kensington Underground Station is 10 minutes.
Overall 7.6 Good
Based on 5,232 reviews
All
- All
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Okay
4.0
Excellent
8.2
Pros: The hotel is a fantastic location. Great value for the area. A very nice Holiday Inn, nothing fancy but good, clean and safe. I would highly recommend, the only reason I did not give it Excellent for everything is I would reserve that for a truly 5 star hotel or luxury boutique hotel. This was neither, but served our needs and met all of my expectations.
Excellent
10.0
Pros: I stayed only for one night to be closer to my departure the next day, but after having stayed at airbnb apartments, staying at the Holiday Inn was a fresh experience!! Clean, comfortable and a good value
Cons: Liked everything! Perhaps only that the noise from the next room was a bit loud but that didnt last.
Located in London City Centre, this hotel is within a 15-minute walk of Natural History Museum, Victoria and Albert Museum and Kensington Gardens. Imperial College London and Kensington High Street are also within 15 minutes. Gloucester Road Underground Station is only a 3-minute walk and South Kensington Underground Station is 8 minutes.
Overall 7.4 Good
Based on 4,744 reviews
All
- All
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Good
7.1
Excellent
10.0
Excellent
8.0
Excellent
8.0
Okay
5.1
Pros: Filthy and nonfunctional best describes the hotel.
Excellent
9.1
Pros: The restaurant was good, hotel was clean and our requests were answered in a timely fashion. For example our towel warmer and shower head were broken, and the hotel fixed the problem ASAP! Appreciated the concierge who set up a car service for us to the airport. It was easy and affordable. Excellant location!!!!
Cons: You have to pay 10 pounds per day for wifi and the connection is poor.
Excellent
10.0
Excellent
10.0
Pros: Very good value for money on club room
Cons: Clean big rooms. Lovely bath. Friendly staff
With a stay at Smart Hyde Park View - Hostel, you'll be centrally located in London, steps from Kensington Gardens and 5 minutes by foot from Queensway. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
Overall 7.3 Good
Based on 3,525 reviews
All
- All
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Located in London City Centre, this hotel is within a 15-minute walk of Oxford Street, Marble Arch and Hyde Park. Madame Tussaud's Wax Museum and Kensington Gardens are also within 15 minutes. Edgware Road Underground Station is only a 2-minute walk and Paddington Underground Station is 7 minutes.
Overall 7.1 Good
Based on 6,061 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Good
6.5
Pros: Location, nice reception
Cons: Rooms could do with a revamp, breakfast buffet was very busy with things running out and people being messy
Okay
4.5
Excellent
8.8
Excellent
10.0
Good
6.0
Pros: Good breakfast
Cons: Rooms way to expensive for the quality. Rooms old, air-conditioning broken and stinky
Excellent
10.0
Pros: Very close to 3 Underground stations.
Good
6.0
Excellent
8.0
Good
6.8
Cons: Shower was broken when we got into room, though they did send someone rather quickly to get it fixed. Also bar was understaffed and had long wait times.
Excellent
8.0
Pros: The Hotel is well located, close to the underground (important in London), the staff is wellcoming and friendly.Rooms are ok, nothing fancy but clean and comfortable.
Cons: Breakfast is poor, and cheap... needs to be improved..
Okay
4.0
Pros: The lobby, check in, restaurants, and sitting areas are generous and pleasant. I chose this hotel for its convenience to the Heathrow Express train and local underground lines, and it did nit disappoint. There is also a lovely canal nearby with restaurants for breakfast, lunch, dinner, or a beer. In the lobby, the customer service was world class.
Cons: Our room was in the Tower, an older part of the hotel. I specifically booked Hilton because I wanted excellent quality beds and a room comfortable for my elderly mother. The room was tiny, with a dangerously high step into and out of the combination bath/shower. The beds were of poor quality with creaky springs. The mini fridge did not work. This is acceptable for a budget tourist hotel, but this room severely degrades the Hilton Brand. It should not be sold under the Hilton flag. My mother and I independently compared the room to a Motel 6. If you stay here, request a room in the newer portion of the hotel. Hopefully it's better.
Excellent
9.6
Good
7.7
Pros: The location is very central
Cons: The breakfast in the executive lounge needs to be upgraded most of the hot items are cold the choices are limited
Excellent
10.0
Pros: Very comfortable beds location was a little far from downtown
Mediocre
3.7
Pros: Room size is good
Cons: Cleanliness, hospitality, room service, housekeeping, poor heating
Excellent
10.0
Pros: central location, clean room
Okay
4.0
Cons: After doing online check in with room numbers allotted to me, my one of the room was allotted to someone else. This is ethically wrong. I had booked the hotel with extended stay but checked out the next day.
Excellent
10.0
With a stay at Smart Hyde Park Inn Hostel, you'll be centrally located in London, steps from Queensway and 3 minutes by foot from Kensington Gardens. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
Overall 7.0 Good
Based on 4,176 reviews
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