Best Chicago hotels near Merchandising Mart
With a stay at Omni Chicago Suites - Magnificent Mile in Chicago (Near North Side), you'll be steps from Michigan Avenue and 4 minutes by foot from Chicago Water Tower. Featured amenities include a business center, express check-in, and express check-out. Planning an event in Chicago? This hotel has facilities measuring 8000 square feet (743 square meters), including conference space.
Overall 8.9 Excellent
Based on 3,220 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: Staff was wonderful. Food at the restaurant was awesome.
Excellent
10.0
Pros: This Chicago trip was for my wife’s 50th birthday. The staff knew this and put a chocolate dessert and champagne in the room while we were out. It was truly perfect!
Good
7.0
Excellent
9.5
Pros: HAD THE avocado toast was very good.
Excellent
10.0
Pros: Always a great stay from start to finish. Great location...great staff....great hotel!!!
Excellent
10.0
Pros: The German Embassy is in the same building.
Excellent
10.0
Pros: We loved our stay. The staff was very friendly and responsive to any requests we had.
Excellent
9.0
Pros: Bathroom was small for 3 people
Excellent
9.6
Pros: The staff were excellant and the location was second to none. Perfect as we walked everywhere and all the attractions were only 10/15 mins walking distance away.
Excellent
10.0
Pros: Clean and location
Excellent
8.0
Pros: The room service staff, as well as the housekeeping staff we’re very friendly and helpful!
Excellent
10.0
Pros: It was a great place to stay. Loved the sitting room outside the bedroom. Very quiet. Pleasant & helpful staff. Perfectly located for shopping & site seeing.
Details
Reviews
Overall 8.9 Excellent
Based on 3,220 reviews
Location
9.6
Bar
9.2
Service
9.1
Food
8.5
Room
7.8
Cleanliness
6.9
WiFi
6.6
Pool
6.5
Breakfast
6.3
Amenities
6.0
Location
9.8
Bar
9.3
Service
8.9
Food
8.8
Pool
6.6
Cleanliness
6.5
Room
6.3
Amenities
6.2
Vibe
6.1
Breakfast
6.0
WiFi
4.6
Location
9.8
Service
9.1
Room
6.8
Vibe
6.3
Amenities
5.9
Value
5.4
Location
9.7
Service
8.8
Room
6.8
Location
9.7
Service
9.1
Comfort
7.7
Room
7.6
10.0 Excellent
Pros: Staff was wonderful. Food at the restaurant was awesome.
Cons:
10.0 Excellent
Pros: This Chicago trip was for my wife’s 50th birthday. The staff knew this and put a chocolate dessert and champagne in the room while we were out. It was truly perfect!
Cons:
7.0 Good
Pros:
Cons: Staff pounding on my door early Sunday morning when I had a Do Not Disturb sign on the door was quite disturbing.
9.5 Excellent
Pros: HAD THE avocado toast was very good.
Cons: the view from our windows...was aircondtioners!!!!!!!!!!!!!!!!!
10.0 Excellent
Pros: Always a great stay from start to finish. Great location...great staff....great hotel!!!
Cons:
10.0 Excellent
Pros: The German Embassy is in the same building.
Cons:
10.0 Excellent
Pros: We loved our stay. The staff was very friendly and responsive to any requests we had.
Cons:
9.0 Excellent
Pros: Bathroom was small for 3 people
Cons:
9.6 Excellent
Pros: The staff were excellant and the location was second to none. Perfect as we walked everywhere and all the attractions were only 10/15 mins walking distance away.
Cons: Not anybody's fault but our own as we obviously didn't read the small print in booking.com but we were unaware of all the added taxes that added an extra $200+ on to our bill plus an added refundable $300 of accidental fee.
10.0 Excellent
Pros: Clean and location
Cons: Pool
8.0 Excellent
Pros: The room service staff, as well as the housekeeping staff we’re very friendly and helpful!
Cons: The T.V. in the master bedroom was mounted on a wall that made it very difficult to see.
10.0 Excellent
Pros: It was a great place to stay. Loved the sitting room outside the bedroom. Very quiet. Pleasant & helpful staff. Perfectly located for shopping & site seeing.
Cons: Not a fan of the evening menu in the restaurant. Ate there twice & food was fine but would have been nice to also have a bar food menu.
With a stay at Omni Chicago Suites - Magnificent Mile in Chicago (Near North Side), you'll be steps from Michigan Avenue and 4 minutes by foot from Chicago Water Tower. Featured amenities include a business center, express check-in, and express check-out. Planning an event in Chicago? This hotel has facilities measuring 8000 square feet (743 square meters), including conference space.
The recently renovated Sofitel Chicago Magnificent Mile provides 4-star downtown Chicago hotel accommodations minutes from Lake Michigan, Navy Pier, the Museum of Contemporary Art, Millenium Park, the John Hancock Center, the Chicago Water Tower, and upscale boutiques. Designed by French architect Jean-Paul Viguier, our downtown Chicago hotel is a 32-floor prism of glass, boasting 415 rooms, including 33 luxurious suites. Modern design and refined European approach to hospitality take center stage.
Overall 8.8 Excellent
Based on 11,480 reviews
All reviews
- All reviews
- Couples
- Business
- Families
- Solo
Excellent
10.0
Pros: The concierge was extremely friendly and helpful. The hotel was close to everything. If your hotel restroom is occupied by the-slowest-bowel-movement-ever or if you have a bit of stage fright, the bathrooms on the second floor are great. YW ;)
Good
7.0
Excellent
9.6
Pros: This is my favorite hotel in Chicago: good location, helpful staff, nice rooms, nice gym, good breakfast, nice French touch, reasonable value for money if you make your reservations early
Excellent
10.0
Pros: Lydia and Morgan were wonderful at the front desk.
Excellent
9.2
Pros: Cleanliness Location Food
Excellent
10.0
Pros: Beautiful hotel we loved staying here. We were celebrating our anniversary and they had chocolate covered strawberries waiting for us in the room with a voucher for 2 glasses of champagne. Service was excellent location is perfect close to all major attractions. I highly recommend staying here.
Excellent
10.0
Pros: Everything was phenomenal. We had a beautiful room with a nice view. The bed was very comfortable and the shower was great. We received a very thoughtful birthday treat from the hotel - thank you! And both breakfast and location were wonderful.
Excellent
10.0
Pros: This location is perfect for exploring the city and the hotel is small enough and hidden enough to be very quiet.
Excellent
9.0
Pros: The view was beautiful. The bed was like sinking into a cloud. The staff was incredibly friendly and helpful. The valet parkers went above and beyond and made parking so convenient. All the staff seemed to genuinely enjoy their jobs and want to accommodate us.
Okay
5.8
Pros: The view.
Excellent
9.0
Pros: Location and staff
Excellent
10.0
Details
Reviews
Overall 8.8 Excellent
Based on 11,480 reviews
Location
9.5
Vibe
9.3
Room
8.4
Service
8.4
WiFi
7.9
Breakfast
6.6
Location
9.6
Vibe
9.3
Service
8.4
Room
8.4
WiFi
6.7
Breakfast
6.3
Food
6.0
Location
9.4
Vibe
9.3
Service
8.5
Room
8.5
WiFi
6.8
Food
6.4
Breakfast
6.0
Vibe
9.4
Location
9.4
Cleanliness
8.8
Service
8.4
Room
8.2
Breakfast
7.3
Value
5.4
Location
9.5
Room
8.4
Cleanliness
8.2
Service
7.6
Breakfast
6.8
Value
6.1
10.0 Excellent
Pros: The concierge was extremely friendly and helpful. The hotel was close to everything. If your hotel restroom is occupied by the-slowest-bowel-movement-ever or if you have a bit of stage fright, the bathrooms on the second floor are great. YW ;)
Cons:
7.0 Good
Pros:
Cons: Room not cleaned very well each day and lift smelt of pee and had splatters on doors for two days before it was cleaned
9.6 Excellent
Pros: This is my favorite hotel in Chicago: good location, helpful staff, nice rooms, nice gym, good breakfast, nice French touch, reasonable value for money if you make your reservations early
Cons: It continues to annoy me that they automatically charge an 18% tip on breakfast, AND even if breakfast was included in the room fee, AND in addition they leave an empty line on the payment slip for a tip, AND that while ordering the same breakfast every day the price is not always the same. I paid their attention to all of that in my prior stays and nothing has changed.
10.0 Excellent
Pros: Lydia and Morgan were wonderful at the front desk.
Cons:
9.2 Excellent
Pros: Cleanliness Location Food
Cons: No pool
10.0 Excellent
Pros: Beautiful hotel we loved staying here. We were celebrating our anniversary and they had chocolate covered strawberries waiting for us in the room with a voucher for 2 glasses of champagne. Service was excellent location is perfect close to all major attractions. I highly recommend staying here.
Cons:
10.0 Excellent
Pros: Everything was phenomenal. We had a beautiful room with a nice view. The bed was very comfortable and the shower was great. We received a very thoughtful birthday treat from the hotel - thank you! And both breakfast and location were wonderful.
Cons:
10.0 Excellent
Pros: This location is perfect for exploring the city and the hotel is small enough and hidden enough to be very quiet.
Cons:
9.0 Excellent
Pros: The view was beautiful. The bed was like sinking into a cloud. The staff was incredibly friendly and helpful. The valet parkers went above and beyond and made parking so convenient. All the staff seemed to genuinely enjoy their jobs and want to accommodate us.
Cons: The elevators took quite a long time to come when you needed one.
5.8 Okay
Pros: The view.
Cons: Upcharged for everything. Long wait times for services. Lackluster appeal.
9.0 Excellent
Pros: Location and staff
Cons: Half the elevators weren’t working
10.0 Excellent
Pros:
Cons: The bathroom had little counter space and the closet was minuscule for hanging clothes
The recently renovated Sofitel Chicago Magnificent Mile provides 4-star downtown Chicago hotel accommodations minutes from Lake Michigan, Navy Pier, the Museum of Contemporary Art, Millenium Park, the John Hancock Center, the Chicago Water Tower, and upscale boutiques. Designed by French architect Jean-Paul Viguier, our downtown Chicago hotel is a 32-floor prism of glass, boasting 415 rooms, including 33 luxurious suites. Modern design and refined European approach to hospitality take center stage.
Soaring 92 stories above the Loop and North Michigan Avenue (hotel goes up to the 28th floor only),Trump International Hotel & Tower
Overall 8.8 Excellent
Based on 4,417 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: Location is excellent. The staff was excellent! The room was beyond anything I imagined. Absolutely beautiful
Excellent
10.0
Pros: The space was beautiful and clean. The staff was wonderful! Worth staying there, you are close to everything. We walked everywhere.
Excellent
8.0
Pros: Excelent location and the staff are very nice i love the room excelent view of the river ❤️
Excellent
9.6
Pros: The location, the view...
Excellent
10.0
Pros: Concierge was excellent. Room was spacious. Staff were very friendly and helpful. Great location.
Excellent
9.6
Pros: Staff, food
Excellent
10.0
Pros: My stay was wonderful! Room was large with kitchen and magical view . The best Hotel in Chicago !
Excellent
10.0
Pros: spa, view, bed, personal touches, cleanliness, amenities.
Excellent
10.0
Pros: Everything exceeded our expectations from the staff to the room. My 13year old daughter and I stayed one night. Only regret is that we couldn't stay longer. Highly recommend staying here and planning to return with the rest of the family.
Excellent
10.0
Pros: Location was great. Close to lots of restaurants and entertainment. Accommodations were a 12. Service was a 10!!
Excellent
10.0
Pros: Awesome views, gorgeous room, perfect downtown Chicago location. Trump is one of the best hotels I’ve ever stayed at.
Excellent
10.0
Pros: So personalized!! Not like a hotel at all but more like a fancy city apartment.
Details
Reviews
Overall 8.8 Excellent
Based on 4,417 reviews
Location
9.5
Room
9.2
Service
9.1
Vibe
9.0
Cleanliness
8.9
Comfort
8.6
Amenities
8.6
WiFi
8.6
Wellness
8.2
Pool
7.7
Breakfast
5.9
Value
4.3
Location
9.4
Room
9.2
Service
9.0
Comfort
8.7
Wellness
8.6
Breakfast
6.2
Value
3.8
Location
9.7
Service
9.5
Room
9.2
Comfort
8.8
Pool
7.8
Wellness
7.5
Value
4.1
Location
9.3
Service
9.2
Room
8.8
Service
9.3
Room
8.7
10.0 Excellent
Pros: Location is excellent. The staff was excellent! The room was beyond anything I imagined. Absolutely beautiful
Cons: Absolutely no complaints
10.0 Excellent
Pros: The space was beautiful and clean. The staff was wonderful! Worth staying there, you are close to everything. We walked everywhere.
Cons:
8.0 Excellent
Pros: Excelent location and the staff are very nice i love the room excelent view of the river ❤️
Cons:
9.6 Excellent
Pros: The location, the view...
Cons:
10.0 Excellent
Pros: Concierge was excellent. Room was spacious. Staff were very friendly and helpful. Great location.
Cons: Bed configuration for a family of 5 was not great given the space available in the room. There was plenty of space for another queen or king bed as opposed to a pull out and a cot.
9.6 Excellent
Pros: Staff, food
Cons: Pillows
10.0 Excellent
Pros: My stay was wonderful! Room was large with kitchen and magical view . The best Hotel in Chicago !
Cons:
10.0 Excellent
Pros: spa, view, bed, personal touches, cleanliness, amenities.
Cons:
10.0 Excellent
Pros: Everything exceeded our expectations from the staff to the room. My 13year old daughter and I stayed one night. Only regret is that we couldn't stay longer. Highly recommend staying here and planning to return with the rest of the family.
Cons:
10.0 Excellent
Pros: Location was great. Close to lots of restaurants and entertainment. Accommodations were a 12. Service was a 10!!
Cons: It said city view and while we technically had a city view next time we will ask for the water/city view.
10.0 Excellent
Pros: Awesome views, gorgeous room, perfect downtown Chicago location. Trump is one of the best hotels I’ve ever stayed at.
Cons: Nothing really
10.0 Excellent
Pros: So personalized!! Not like a hotel at all but more like a fancy city apartment.
Cons:
Soaring 92 stories above the Loop and North Michigan Avenue (hotel goes up to the 28th floor only),Trump International Hotel & Tower
Hyatt Regency Chicago is located in the heart of downtown, just steps away from the Magnificent Mile and close to many of the city’s premier businesses, the theatre district, acclaimed shopping and famous attractions. Our guest rooms feature all the comforts of home including a wireless Internet environment. Featuring five restaurants and lounges and amenities such as a 24-hour complimentary fitness center and updated networking spaces.
Overall 8.7 Excellent
Based on 10,603 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
7.1
Pros: good location. friendly staff.
Excellent
9.0
Pros: The location was absolutely perfect--a short block from Michigan Ave. For the most part the staff was quite friendly and helpful. The room was large, clean, and comfortable.
Excellent
8.0
Pros: The location and the staff and the good smell! 😂
Excellent
10.0
Pros: Great location, clean modern facilities. Front desk, bell check and valet staff were awesome.
Good
7.0
Pros: Location
Excellent
9.0
Pros: Good location and clean!
Excellent
9.0
Pros: Efficient
Excellent
10.0
Pros: The room was clean. The staff were accommodating.
Excellent
9.0
Pros: Just a top shelf facility.
Excellent
10.0
Pros: Close to shopping, Millennium train station, and Riverwalk.
Mediocre
2.0
Pros: Proximity to various restaurants, shopping and attractions.
Excellent
10.0
Pros: Newly remodeled and perfectly located.
Details
Reviews
Overall 8.7 Excellent
Based on 10,603 reviews
Location
9.3
Service
8.7
Breakfast
7.4
WiFi
7.4
Room
7.2
Cleanliness
6.6
Comfort
6.3
Value
4.6
Location
9.5
Service
8.3
Breakfast
7.7
Room
6.8
Cleanliness
6.6
Value
4.4
Location
9.3
Service
8.2
Breakfast
7.6
Room
7.3
Cleanliness
6.5
Value
4.8
Location
9.3
Service
8.8
Food
7.1
Cleanliness
6.9
Breakfast
6.8
Vibe
6.1
Comfort
5.7
Room
5.7
Value
4.4
Location
9.4
Service
9.0
Amenities
7.3
Breakfast
7.1
Vibe
6.7
Room
6.7
Comfort
6.1
Value
4.6
7.1 Good
Pros: good location. friendly staff.
Cons: room not really clean, furniture at least 20 years old not in the best condition for a 4 star hotel i expected more.
9.0 Excellent
Pros: The location was absolutely perfect--a short block from Michigan Ave. For the most part the staff was quite friendly and helpful. The room was large, clean, and comfortable.
Cons: No fridge or microwave in the room. No vanity in the bathroom to lay make up etc. No continental breakfast included. (However a very nice person at the restaurant there gave me a glass of milk at no charge.) Extra charge for a room with a 'view.'
8.0 Excellent
Pros: The location and the staff and the good smell! 😂
Cons:
10.0 Excellent
Pros: Great location, clean modern facilities. Front desk, bell check and valet staff were awesome.
Cons: Housekeeping was annoying as they kept knocking on the door even though we had a late checkout.
7.0 Good
Pros: Location
Cons:
9.0 Excellent
Pros: Good location and clean!
Cons: I like everything about the hotel.
9.0 Excellent
Pros: Efficient
Cons: beds not comfortable (Mattress worn out)
10.0 Excellent
Pros: The room was clean. The staff were accommodating.
Cons: None
9.0 Excellent
Pros: Just a top shelf facility.
Cons: No
10.0 Excellent
Pros: Close to shopping, Millennium train station, and Riverwalk.
Cons:
2.0 Mediocre
Pros: Proximity to various restaurants, shopping and attractions.
Cons: Staff at check in was great. That's where it ends. Poor communication, delayed responses, and complication after check out was handled so very poorly for such a well known corporation. They were scattered and disorganized. Other better choices available
10.0 Excellent
Pros: Newly remodeled and perfectly located.
Cons:
Hyatt Regency Chicago is located in the heart of downtown, just steps away from the Magnificent Mile and close to many of the city’s premier businesses, the theatre district, acclaimed shopping and famous attractions. Our guest rooms feature all the comforts of home including a wireless Internet environment. Featuring five restaurants and lounges and amenities such as a 24-hour complimentary fitness center and updated networking spaces.
The glamour and pageantry of America’s Golden Era is alive and well at Kimpton Hotel Allegro. A historic gem in the heart of Chicago’s downtown Theatre District, surrounded by the Loop’s foremost sights like Grant Park and State Street’s shopping Mecca, this boutique haven boasts lavish theatrics of its own. One step through our welcoming doors will transport you back in time to an era of elegant hobnobbing and comfortable luxury.
Overall 8.6 Excellent
Based on 3,268 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10.0
Pros: Perfect location! Older hotel that has been modernized! Staff was outstanding as well!
Excellent
9.0
Pros: I like best the customer service and decor.
Excellent
10.0
Pros: Was walking distance from everything we wanted to see and do. Great location.
Excellent
8.3
Pros: The hotel itself was beautiful. My room was great and the bed was even better. I also loved how close it was to everything downtown. I would def. stay there again.
Good
6.7
Pros: It was clean and the staff was friendly.
Excellent
8.3
Pros: Perfect location for theater.
Excellent
8.0
Pros: Conveniently located and reasonably priced. Manager's happy hour is a nice feature.
Excellent
8.8
Pros: The lobby is spacious and well decorated on the second floor. The service on the lower floor (taxi-catching service and luggage storage) is great. Location is great for anything downtown Chicago - totally accessible by foot.
Excellent
8.0
Pros: The staff was extremely personable. I loved the hotel ambience.
Good
6.7
Pros: Location and a comfortable bed. Friendly staff.
Excellent
10.0
Pros: Clean, friendly and prompt service and great location
Good
7.1
Pros: Location
Details
Reviews
Overall 8.6 Excellent
Based on 3,268 reviews
Location
9.4
Bar
9.3
Vibe
9.2
Service
8.5
Value
6.1
Room
5.8
WiFi
3.9
Comfort
3.0
Breakfast
2.8
Bar
9.5
Vibe
9.0
Location
9.0
Service
8.4
Value
6.1
Room
4.7
Comfort
2.5
WiFi
2.1
Location
9.6
Bar
9.3
Vibe
9.0
Service
8.6
Amenities
7.7
Room
5.2
Comfort
3.3
WiFi
2.0
Location
9.4
Bar
9.3
Service
8.4
Value
5.8
Room
4.6
Comfort
3.1
Location
9.4
Vibe
8.9
Service
8.4
Value
6.4
Room
5.4
Comfort
3.8
10.0 Excellent
Pros: Perfect location! Older hotel that has been modernized! Staff was outstanding as well!
Cons:
9.0 Excellent
Pros: I like best the customer service and decor.
Cons: I did not lie the room size. I felt it was vsmaller than I am use too.
10.0 Excellent
Pros: Was walking distance from everything we wanted to see and do. Great location.
Cons:
8.3 Excellent
Pros: The hotel itself was beautiful. My room was great and the bed was even better. I also loved how close it was to everything downtown. I would def. stay there again.
Cons: they didn't have room service.
6.7 Good
Pros: It was clean and the staff was friendly.
Cons: There were a lot of “complimentary” services, but no free wi-fi which is what would have been most preferable over free coffee or Prosecco in the lobby.
8.3 Excellent
Pros: Perfect location for theater.
Cons: Noise between rooms was quite loud.
8.0 Excellent
Pros: Conveniently located and reasonably priced. Manager's happy hour is a nice feature.
Cons: Parking fee is too high. Used SpotHero to find a place nearby that was reasonable. No in and out parking, but didn't need it. Just parked and used public transportation to get around.
8.8 Excellent
Pros: The lobby is spacious and well decorated on the second floor. The service on the lower floor (taxi-catching service and luggage storage) is great. Location is great for anything downtown Chicago - totally accessible by foot.
Cons: 9$ for a bottled water in the room is over the top. 8$ for 24h wifi access is totally out of date. I think water and wifi should always be free, especially in this day and age and for the price paid for the room it's definitely possible to not hassle guests with ridiculously high additional costs that are expected to be free.
8.0 Excellent
Pros: The staff was extremely personable. I loved the hotel ambience.
Cons: My room was quite tiny but clean and comfortable.
6.7 Good
Pros: Location and a comfortable bed. Friendly staff.
Cons: This hotel charges for WiFi, you know, like people did in the 90s. They also charge $6 for a bottle of water so greed and corruption still going strong in Chicago. Anyone under the height of four feet should think twice about using the bath.
10.0 Excellent
Pros: Clean, friendly and prompt service and great location
Cons: Liked everything
7.1 Good
Pros: Location
Cons: Very small room and bathroom
The glamour and pageantry of America’s Golden Era is alive and well at Kimpton Hotel Allegro. A historic gem in the heart of Chicago’s downtown Theatre District, surrounded by the Loop’s foremost sights like Grant Park and State Street’s shopping Mecca, this boutique haven boasts lavish theatrics of its own. One step through our welcoming doors will transport you back in time to an era of elegant hobnobbing and comfortable luxury.
Welcome to the Hilton Chicago, Chicago’s best address for business or leisure, where a $50 million rejuvenation now provides you an environment where Cool meets Classic. The Hilton Chicago is located in the South Loop district of downtown Chicago, overlooking Grant Park, Lake Michigan, and within walking distance of State Street shopping, Financial District, Millennium Park, The Field Museum, Buckingham Fountain, Shedd Aquarium, Adler Planetarium and Soldier Field. The Hilton Chicago is also convenient to noted learning institutions such as University of Chicago, Columbia College, Roosevelt University and DePaul University. The Hilton Chicago provides easy access steps from its doors to local transportation by taxi, public bus or train which takes you directly to the numerous dining and shopping options, a multitude of surrounding corporate or association based offices, or a day out at Wrigley Field - Cubs, Cellular Field -White Sox and United Center - Bulls and Blackhawks. Business travelers from IBM, CNA Insurance, General Electric, Microsoft, Hewlett Packard, Accenture, Aramark, Siemens, Deloitte, Johnson and Johnson and many others enjoy the modern business conveniences of the Hilton Chicago. Those attending conventions/tradeshows will want to take advantage of the Hilton Chicago by being the second closest hotel to McCormick Place. The Hilton Chicago offers you 1541 stylishly designed accommodations, including 600 oversized rooms with two queen beds and two full bathrooms and our new Business Class Rooms with contemporary decor, complimentary WiFi, free access to fitness center and in-room refrigerator. You can also enjoy our Executive Towers Lounge with private floor access along with daily continental breakfast and evening bites and beverages. Other special features and amenities to take advantage of are the city’s largest hotel fitness center with indoor track and full-size pool with outdoor deck, our authentic Irish pub and eatery Kitty O’Shea's, 720 South Bar and Grill serving 3 meals per day, and our new popular grab-n-go SNAX serving on-premise baked goods, sandwiches, salads, pizza, gelatos and Starbuck’s Coffee. Our on-site 400 space parking garage is unique to most Chicago hotels. For those planning a meeting or convention, over 234,000 square feet or 70 rooms are available to you, including the world famous Grand Ballroom where Fortune 500 companies and World Leaders have met and dined for over 85 years.
Overall 8.5 Excellent
Based on 7,498 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
8.8
Pros: Pool
Excellent
10.0
Pros: Chicago is beautiful! The proximity to all of the points of interest is great!
Excellent
8.8
Pros: Location was awesome
Excellent
10.0
Pros: The Grand Ball Room, the history, location and the people
Excellent
10.0
Pros: Everything
Excellent
10.0
Pros: The staff at the Hilton is exceptional and the room was beautiful with a view of Grant Park and Lake Michigan. As a Chicago native who has retired in Florida, we spent two days and were very happy.
Excellent
9.6
Pros: The grandeur of this historical building. Very nice pool area and the great proximity to many sights.
Excellent
9.6
Pros: The room accommodations were excellent. The ease to to get to various locations within the hotel were superb.
Good
7.0
Pros: The most was the location amazing !!!!!Baths I really liked it very clean.
Okay
5.8
Pros: There are 2 bath room and 2 closet in the room
Okay
5.0
Pros: The view was beautiful
Good
7.5
Details
Reviews
Overall 8.5 Excellent
Based on 7,498 reviews
Location
9.0
Pool
8.0
Service
8.0
Amenities
7.7
Breakfast
7.4
Room
7.2
Cleanliness
7.0
Comfort
5.9
WiFi
4.9
Value
4.1
Location
8.9
Wellness
8.4
Service
7.9
Pool
7.8
Room
7.4
Breakfast
7.3
Cleanliness
7.3
Food
6.4
Comfort
6.3
Value
3.8
WiFi
2.9
Location
9.2
Pool
8.2
Service
7.9
Breakfast
7.8
Cleanliness
6.6
Room
6.4
Comfort
5.5
Value
4.1
WiFi
3.1
Location
9.1
Service
7.6
Vibe
6.5
Room
6.2
Comfort
6.2
Value
4.5
Location
9.0
Service
7.9
Breakfast
7.1
Food
6.9
Vibe
6.7
Room
6.3
Comfort
6.2
Value
3.8
8.8 Excellent
Pros: Pool
Cons: Bedroom little small, bed comfortable but small
10.0 Excellent
Pros: Chicago is beautiful! The proximity to all of the points of interest is great!
Cons: Not much!
8.8 Excellent
Pros: Location was awesome
Cons: Couldn’t get a late enough check out for the event we had.
10.0 Excellent
Pros: The Grand Ball Room, the history, location and the people
Cons: No
10.0 Excellent
Pros: Everything
Cons: Nothing
10.0 Excellent
Pros: The staff at the Hilton is exceptional and the room was beautiful with a view of Grant Park and Lake Michigan. As a Chicago native who has retired in Florida, we spent two days and were very happy.
Cons: The overhead lighting in the bedroom lighting is very dim. It has lamps next to the bed but it's difficult for a senior to see well in this type of lighting. I could not locate a dimmer switch to turn up the brightness on the overhead lights.
9.6 Excellent
Pros: The grandeur of this historical building. Very nice pool area and the great proximity to many sights.
Cons:
9.6 Excellent
Pros: The room accommodations were excellent. The ease to to get to various locations within the hotel were superb.
Cons: Although I was not prepared for other amenities such as the pool or gym, better communication about the location of the amenities would have been helpful.
7.0 Good
Pros: The most was the location amazing !!!!!Baths I really liked it very clean.
Cons: The Staff was not so kind
5.8 Okay
Pros: There are 2 bath room and 2 closet in the room
Cons: Very old, lack of amenities. there’s rust on the shampoo holder, my hand have to touch it every time i use it which is not safety. Also they forgot to clean up the room
5.0 Okay
Pros: The view was beautiful
Cons: The rooms could be a little more updated. Especially the bathrooms. It was old and dirty looking
7.5 Good
Pros:
Cons: I paid $400 for a night and the room had a Murphy bed
Welcome to the Hilton Chicago, Chicago’s best address for business or leisure, where a $50 million rejuvenation now provides you an environment where Cool meets Classic. The Hilton Chicago is located in the South Loop district of downtown Chicago, overlooking Grant Park, Lake Michigan, and within walking distance of State Street shopping, Financial District, Millennium Park, The Field Museum, Buckingham Fountain, Shedd Aquarium, Adler Planetarium and Soldier Field. The Hilton Chicago is also convenient to noted learning institutions such as University of Chicago, Columbia College, Roosevelt University and DePaul University. The Hilton Chicago provides easy access steps from its doors to local transportation by taxi, public bus or train which takes you directly to the numerous dining and shopping options, a multitude of surrounding corporate or association based offices, or a day out at Wrigley Field - Cubs, Cellular Field -White Sox and United Center - Bulls and Blackhawks. Business travelers from IBM, CNA Insurance, General Electric, Microsoft, Hewlett Packard, Accenture, Aramark, Siemens, Deloitte, Johnson and Johnson and many others enjoy the modern business conveniences of the Hilton Chicago. Those attending conventions/tradeshows will want to take advantage of the Hilton Chicago by being the second closest hotel to McCormick Place. The Hilton Chicago offers you 1541 stylishly designed accommodations, including 600 oversized rooms with two queen beds and two full bathrooms and our new Business Class Rooms with contemporary decor, complimentary WiFi, free access to fitness center and in-room refrigerator. You can also enjoy our Executive Towers Lounge with private floor access along with daily continental breakfast and evening bites and beverages. Other special features and amenities to take advantage of are the city’s largest hotel fitness center with indoor track and full-size pool with outdoor deck, our authentic Irish pub and eatery Kitty O’Shea's, 720 South Bar and Grill serving 3 meals per day, and our new popular grab-n-go SNAX serving on-premise baked goods, sandwiches, salads, pizza, gelatos and Starbuck’s Coffee. Our on-site 400 space parking garage is unique to most Chicago hotels. For those planning a meeting or convention, over 234,000 square feet or 70 rooms are available to you, including the world famous Grand Ballroom where Fortune 500 companies and World Leaders have met and dined for over 85 years.
The Fairmont Chicago, Millennium Park is a sophisticated high-rise that combines classic and contemporary styles, with sweeping views of downtown Chicago, Lake Michigan, Grant, Millennium and Maggie Daley Parks. Located just steps from the Loop, the Fairmont Chicago is walking distance to the Art Institute, Navy Pier and the Magnificent Mile.
Overall 8.4 Excellent
Based on 6,874 reviews
All reviews
- All reviews
- Business
- Couples
- Families
- Solo
Excellent
10.0
Pros: When staff found out it was our anniversary, we were upgraded to a suite and were given complimentary champagne and strawberries. Staff was very friendly and helpful with every request. It was a beautiful room with an amazing view. The best!
Excellent
10.0
Pros: Service and style
Excellent
10.0
Pros: The most amazing hotel ever! Very spacious apartment style room that had a thoughtful layout. Windows on every wall-lots of light. The bathroom suite had a separate tub, separate shower and toilet with door. Excellent location, walk to everything.
Excellent
9.0
Pros: The location
Excellent
8.0
Pros: Location was fantastic, and easy to walking distance to the river area.
Okay
5.8
Pros: The lobby area was clean as was our room. It was comfortable enough
Excellent
10.0
Pros: Upscale hotel. Room was updated, elegant and comfortable. The bathroom was large and well appointed. Staff was friendly and accommodating.
Excellent
9.0
Pros: Location
Good
7.9
Pros: The location was excellent. The bed was comfortable. Big room.
Mediocre
2.5
Pros: Fast elevator
Excellent
10.0
Pros: I really did like the way their room was sat up. Just wish that I could have stayed more then the one night I was there.
Excellent
10.0
Pros: Staff was great! Great room!
Details
Reviews
Overall 8.4 Excellent
Based on 6,874 reviews
Location
9.2
Service
8.4
Room
7.2
Amenities
6.5
Cleanliness
6.4
Food
6.3
Bar
6.2
Vibe
6.2
WiFi
6.0
Wellness
5.6
Value
5.0
Breakfast
5.0
Location
9.2
Service
8.5
Room
7.0
Cleanliness
6.6
Comfort
6.3
Amenities
6.1
Food
6.1
Vibe
6.0
Bar
6.0
Wellness
5.6
WiFi
5.4
Value
5.3
Breakfast
5.0
Location
9.1
Service
7.8
Room
7.2
Amenities
6.4
Vibe
6.1
Bar
5.8
Food
5.8
Cleanliness
5.6
Wellness
5.3
Breakfast
4.9
Value
4.5
Location
9.4
Service
8.5
Room
7.0
Food
6.4
Bar
6.3
Amenities
6.3
Wellness
6.0
Cleanliness
5.9
Vibe
5.7
Breakfast
5.5
WiFi
4.7
Location
8.9
Service
8.3
Amenities
6.4
Room
6.2
Cleanliness
6.1
Vibe
5.6
Value
4.9
Breakfast
4.5
10.0 Excellent
Pros: When staff found out it was our anniversary, we were upgraded to a suite and were given complimentary champagne and strawberries. Staff was very friendly and helpful with every request. It was a beautiful room with an amazing view. The best!
Cons: No--we loved it all!
10.0 Excellent
Pros: Service and style
Cons: No
10.0 Excellent
Pros: The most amazing hotel ever! Very spacious apartment style room that had a thoughtful layout. Windows on every wall-lots of light. The bathroom suite had a separate tub, separate shower and toilet with door. Excellent location, walk to everything.
Cons: Everything was excellent - will stay here again. I won't even look for a better deal. This is it!
9.0 Excellent
Pros: The location
Cons: For the rating, the lobby coffee amenities and evening bar activities were.unappealing and dry. The $69 per person breakfast was great the less expensive breakfast served in the lobby lacked hot coffee and options. Evening lobby bar was unappealing.
8.0 Excellent
Pros: Location was fantastic, and easy to walking distance to the river area.
Cons: Air conditioning in room was not good at all.
5.8 Okay
Pros: The lobby area was clean as was our room. It was comfortable enough
Cons: Getting to the hotel was a challenge (using google maps put us under ground) The front desk clerk was incompetent - we had paid for our room in full prior to arrival & she kept asking us for a “credit” card for payment (the card I used to pay is both debit & credit but she “insisted” I give her a plain credit card). I finally told her that the hotel had already taken the money out of my account on “this particular card” then she looked at her computer & saw that I was correct. But ran the card for $100 in case we used “incidentals.” (Haven’t checked my card yet to see if they charged us “extra” for anything) The 2nd thing that happened the next morning: we went downstairs for breakfast & on our return to the room neither one of our keys worked in the door to open it. Luckily the housekeeping people were on our floor to open the room for us - this was around 10am & check out wasn’t til noon. We just gathered our things & left.
10.0 Excellent
Pros: Upscale hotel. Room was updated, elegant and comfortable. The bathroom was large and well appointed. Staff was friendly and accommodating.
Cons:
9.0 Excellent
Pros: Location
Cons: I got a bill for drinks that we didn't have bit got it resolved easily.
7.9 Good
Pros: The location was excellent. The bed was comfortable. Big room.
Cons: A bit overpriced but I suppose you’re paying for the location. Charge for WiFi. Really, in this day and age a hotel is charging for WiFi after you pay $300 for a night? No free water in the room. Not quite as nice as expected.
2.5 Mediocre
Pros: Fast elevator
Cons: An extremely uncomfortable bed and poor functioning made this an awful stay. The location is also very poor and there are too many good hotels in this town to ever stay here again. This brand is very inconsistent
10.0 Excellent
Pros: I really did like the way their room was sat up. Just wish that I could have stayed more then the one night I was there.
Cons: I say that their team was on top of their game the short time I was there. If there was something to dislike about my stay there, it must have been in the basement. Out of sight ..........!
10.0 Excellent
Pros: Staff was great! Great room!
Cons: Nothing
The Fairmont Chicago, Millennium Park is a sophisticated high-rise that combines classic and contemporary styles, with sweeping views of downtown Chicago, Lake Michigan, Grant, Millennium and Maggie Daley Parks. Located just steps from the Loop, the Fairmont Chicago is walking distance to the Art Institute, Navy Pier and the Magnificent Mile.
Freehand Chicago is centrally located in Chicago, a 3-minute walk from Chinese Consulate and 5 minutes by foot from Holy Name Cathedral. Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Overall 8.4 Excellent
Based on 6,078 reviews
All reviews
- All reviews
- Solo
- Couples
- Families
- Business
Okay
4.6
Okay
5.4
Pros: Amazing location, cool environment in the lobby, nice people in the reception. They allowed us to have an early check in.
Excellent
10.0
Pros: clean and nice
Mediocre
3.0
Excellent
9.2
Pros: Evrything else: dormitory; bathroom; bar; and especially the position.
Excellent
10.0
Pros: Wonderful position, Lobby Bar and staff
Excellent
10.0
Pros: The employees in the cafe were the best!
Excellent
9.2
Pros: Very good location: everything within walking distance Affordable hotel, friendly staff,... everything you’ll need for a perfect stay in chicago
Excellent
10.0
Pros: Everything else. The location is amazing.
Mediocre
2.0
Pros: Location
Excellent
10.0
Pros: The housekeeping service is great
Excellent
10.0
Pros: Very Nice Breakfast, very posh and luxurious common room, friendly front desk staff, well maintained bunk beds and rooms, clean towels and blankets, privacy arrangements on the bunk-beds (curtains, dedicated reading lights), dedicated nice and clean bathroom for each room
Details
Reviews
Overall 8.4 Excellent
Based on 6,078 reviews
Location
9.7
Bar
8.7
Wellness
8.7
WiFi
8.7
Value
8.2
Service
8.0
Room
6.4
Breakfast
5.4
Comfort
4.5
Location
9.7
Bar
8.7
Service
8.3
WiFi
7.8
Room
7.1
Cleanliness
6.6
Comfort
5.9
Breakfast
4.5
Location
9.8
Vibe
8.8
Bar
8.0
Service
7.4
Breakfast
4.9
Room
3.5
Comfort
1.6
Location
9.7
Bar
8.8
Service
8.0
Cleanliness
6.5
Breakfast
5.4
Room
4.5
Comfort
3.8
Location
9.8
Bar
8.9
Service
7.5
Breakfast
5.2
Room
5.1
Comfort
3.9
4.6 Okay
Pros:
Cons: Room had no light from the street. Light in the bedroom was poor too. Room was not clean. The toilet made a very loud sound every 15 min and despite our complaints they didn't fix it or offer another room.
5.4 Okay
Pros: Amazing location, cool environment in the lobby, nice people in the reception. They allowed us to have an early check in.
Cons: Room was not really clean, had spider webs and heating did not work. There were no extra duvets available only a very bad and old blanket. The breakfast place was very small and dark.
10.0 Excellent
Pros: clean and nice
Cons: check out 10/10/2019 front desk guy gossip had nothing to do with work ..... needed to interrupt so I can check out at 8:00am
3.0 Mediocre
Pros:
Cons: They put me in a room with bunk beds, unmade.
9.2 Excellent
Pros: Evrything else: dormitory; bathroom; bar; and especially the position.
Cons: The breakfast room is too small for the amount of people.
10.0 Excellent
Pros: Wonderful position, Lobby Bar and staff
Cons:
10.0 Excellent
Pros: The employees in the cafe were the best!
Cons: It was great!
9.2 Excellent
Pros: Very good location: everything within walking distance Affordable hotel, friendly staff,... everything you’ll need for a perfect stay in chicago
Cons:
10.0 Excellent
Pros: Everything else. The location is amazing.
Cons: The breakfast isn't good.
2.0 Mediocre
Pros: Location
Cons: This was not what I expected it was more like a hostel than a hotel. No room cleaning, bunk beds were awful. No tv no phone in room. Very dusty/ unclean.
10.0 Excellent
Pros: The housekeeping service is great
Cons: receptions staff
10.0 Excellent
Pros: Very Nice Breakfast, very posh and luxurious common room, friendly front desk staff, well maintained bunk beds and rooms, clean towels and blankets, privacy arrangements on the bunk-beds (curtains, dedicated reading lights), dedicated nice and clean bathroom for each room
Cons: Nothing to dislike about this place
Freehand Chicago is centrally located in Chicago, a 3-minute walk from Chinese Consulate and 5 minutes by foot from Holy Name Cathedral. Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
With a stay at Wyndham Grand Chicago Riverfront, you'll be centrally located in Chicago, within a 5-minute walk of Chicago Theatre and Michigan Avenue. Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Chicago? This hotel features 16000 square feet (1486 square meters) of event facilities.
Overall 8.4 Excellent
Based on 5,422 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: Perfect location to stay in the heart of Chicago with all places walking distance. When taking strain from airport Clarke street is 2mins walk to the hotel.
Good
7.9
Pros: The view is great great great! And the quality of the room is good compared to surrounding hitel that are much much more expensive.
Excellent
10.0
Pros: beautiful hotel loved the bar plus a cool outside bar when the weather is nice a 5 min walk to the heart of Michigan ave for lunch at the Grand Luxe. it was a great choice
Excellent
10.0
Pros: location and rate
Excellent
8.8
Pros: The beddings are really clean and i like the pillows
Good
7.5
Excellent
8.0
Pros: Nice big room, plenty of space, ideal central location
Excellent
10.0
Pros: Location
Excellent
9.0
Pros: Great location,, you are 2 right on Michigan avenue and all that it has to offer. Great view of the city !! The staff are really friendly and go out of your way to help you.
Excellent
8.8
Pros: I like the central location of this hotel, friendly staff.
Excellent
8.8
Pros: The location to everything
Excellent
8.8
Pros: Location was fantastic. Room was spacious. Bed was very comfortable. Staff were lovely.
Details
Reviews
Overall 8.4 Excellent
Based on 5,422 reviews
Location
9.5
Room
7.8
Service
7.6
WiFi
6.5
Vibe
6.1
Value
5.3
Breakfast
4.7
Amenities
3.0
Location
9.5
Room
7.8
Service
7.6
Vibe
5.9
WiFi
4.9
Value
4.8
Breakfast
4.7
Amenities
3.1
Location
9.0
Room
7.8
Service
7.4
Comfort
6.4
Value
5.7
Vibe
5.5
Breakfast
4.4
Amenities
2.8
Location
9.3
Service
7.4
Room
6.4
Cleanliness
6.1
Value
5.4
Breakfast
5.2
Amenities
2.8
Location
9.6
Room
8.0
Comfort
7.8
Service
7.7
Breakfast
4.9
10.0 Excellent
Pros: Perfect location to stay in the heart of Chicago with all places walking distance. When taking strain from airport Clarke street is 2mins walk to the hotel.
Cons: Perfect place for a group of friends or a family of 4-5.big rooms .
7.9 Good
Pros: The view is great great great! And the quality of the room is good compared to surrounding hitel that are much much more expensive.
Cons: We had no service in the rooms on Tuesday October 8th 2019. When booking such type of room/hotel, we expect to have a room service that makes up the room every day. If something special happened that day, we could understand, but it would be professionnal to actively inform us. We were not informed at all.
10.0 Excellent
Pros: beautiful hotel loved the bar plus a cool outside bar when the weather is nice a 5 min walk to the heart of Michigan ave for lunch at the Grand Luxe. it was a great choice
Cons:
10.0 Excellent
Pros: location and rate
Cons: no blackout curtains
8.8 Excellent
Pros: The beddings are really clean and i like the pillows
Cons: The receptionist talk so fast that they memorize what to tell their customers when i checked in. When i check out and came back since my daughter forgot her bag pack, it seems that she didn’t remember us that we just check out., not even for 5 minutes. When i asked also the guy outside how to go to the Skydeck, he didn’t give me much details on how to get there.
7.5 Good
Pros:
Cons: My room with two double beds was large. The bathroom was as big as some studios in NYC! However, the was incredibly tired and the lighting was poor.
8.0 Excellent
Pros: Nice big room, plenty of space, ideal central location
Cons: Very busy, took time to locate the concierge when collecting luggage
10.0 Excellent
Pros: Location
Cons:
9.0 Excellent
Pros: Great location,, you are 2 right on Michigan avenue and all that it has to offer. Great view of the city !! The staff are really friendly and go out of your way to help you.
Cons:
8.8 Excellent
Pros: I like the central location of this hotel, friendly staff.
Cons:
8.8 Excellent
Pros: The location to everything
Cons: The bed mattresses were uncomfortable
8.8 Excellent
Pros: Location was fantastic. Room was spacious. Bed was very comfortable. Staff were lovely.
Cons: Hotel is currently being renovated, but it was clear we were in a 'before' room. The door stuck, there were some cracks in the bath and the toilet paper holder kept falling off the wall
With a stay at Wyndham Grand Chicago Riverfront, you'll be centrally located in Chicago, within a 5-minute walk of Chicago Theatre and Michigan Avenue. Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Chicago? This hotel features 16000 square feet (1486 square meters) of event facilities.
With a stay at Central Loop Hotel, you'll be centrally located in Chicago, just a 3-minute walk from State Street and 5 minutes by foot from Willis Tower. Featured amenities include a 24-hour business center, express check-in, and express check-out.
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Overall 8.4 Excellent
Based on 4,456 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Good
6.3
Pros: Location for access to Art Institute of Chicago and public transportation was excellent.
Excellent
9.7
Pros: Didn’t partake in hotel breakfast. The bed was very comfortable
Good
7.5
Pros: Good location, complementary water and coffee, decent pub next to the hotel
Good
7.9
Pros: Excellent location with nearby subway access. The staff were friendly and helpful. The pub next door to the hotel served up good, tasty food. The room was clean and generously spacious.
Excellent
10.0
Pros: This is a perfect hotel. I reccomend it to anyone.
Excellent
8.0
Pros: super location. excellent room service breakfast. good room - simple things that make travellers happy: charge points beside the bed & one light switch to turn everything off!
Excellent
9.0
Pros: Location
Excellent
10.0
Pros: Service was great
Good
7.0
Pros: Free coffee
Excellent
10.0
Pros: Restuarant Jalapeño Mac & Cheese!
Okay
4.0
Pros: nothing
Okay
5.4
Pros: Location
Details
Reviews
Overall 8.4 Excellent
Based on 4,456 reviews
Location
9.6
Bar
9.3
Service
8.8
Food
8.7
Value
8.4
WiFi
8.3
Room
6.1
Vibe
5.4
Breakfast
4.3
Comfort
4.2
Location
9.8
Service
8.8
Value
8.2
WiFi
7.0
Room
6.1
Vibe
4.6
Comfort
4.5
Breakfast
4.4
Location
9.6
Service
9.1
Food
9.0
Value
8.1
Room
5.1
Breakfast
4.8
Vibe
4.4
Comfort
3.6
Location
9.8
Service
8.9
Room
6.5
Vibe
5.0
Comfort
4.7
Location
9.6
Bar
9.1
Food
8.9
Service
8.8
Value
8.5
Wellness
8.0
Room
5.5
Vibe
4.5
Comfort
4.1
6.3 Good
Pros: Location for access to Art Institute of Chicago and public transportation was excellent.
Cons: Room was smaller and more worn than I expected for over $200 a night. A disappointment.
9.7 Excellent
Pros: Didn’t partake in hotel breakfast. The bed was very comfortable
Cons: Nothing. I was delighted with my choice of botel
7.5 Good
Pros: Good location, complementary water and coffee, decent pub next to the hotel
Cons: Although I know it’s Chicago I still think 700+ dollars for a mediocre hotel room is way over the top and you have to add valet parking prices on top of that if you arrive by car like I did. Rooms are OK, a bit small, beds are a bit squeaky. Thin walls and during one of my days the cleaning guys made a lot of ruckus round 7:15 am.
7.9 Good
Pros: Excellent location with nearby subway access. The staff were friendly and helpful. The pub next door to the hotel served up good, tasty food. The room was clean and generously spacious.
Cons: Chicago is an expensive city for accommodation and the room was relatively basic for the amount spent. It would have been nice to have an iron. And whilst it is a busy hotel and understandable - my room was opposite the lift on a Friday night - so it was a little noisy at times.
10.0 Excellent
Pros: This is a perfect hotel. I reccomend it to anyone.
Cons: I appreciated everything.
8.0 Excellent
Pros: super location. excellent room service breakfast. good room - simple things that make travellers happy: charge points beside the bed & one light switch to turn everything off!
Cons:
9.0 Excellent
Pros: Location
Cons:
10.0 Excellent
Pros: Service was great
Cons: Everything and was near where I wanted to be
7.0 Good
Pros: Free coffee
Cons:
10.0 Excellent
Pros: Restuarant Jalapeño Mac & Cheese!
Cons: My short stay; looking forward to next sleepover.
4.0 Okay
Pros: nothing
Cons: room seem outdated and dirty "all of it"
5.4 Okay
Pros: Location
Cons: Bed is to small pillows were hard my back hurt the next morning. Cleaning staff walked in unannounced at 8:30. There was absolutely no reason for them to open the door at that time. My wife called the desk to complain and was told she should’ve put the sign out.
With a stay at Central Loop Hotel, you'll be centrally located in Chicago, just a 3-minute walk from State Street and 5 minutes by foot from Willis Tower. Featured amenities include a 24-hour business center, express check-in, and express check-out.
Steal the scene and experience the Gold Coast of Chicago like never before. Recently redesigned and perfectly located, W Chicago - Lakeshore offers unlimited access to the very best of the city. You'll find everything you need to work and play in style here - from sleek rooms and suites with W Signature Beds and waterfront views to 14,000 square feet of venue space for amplified meetings and social gatherings. Break a sweat at FIT, which features all of the latest workout equipment. Make a splash at WET®, our heated indoor pool. And spoil yourself with a massage and a brownie at Bliss® Spa. CURRENT, our hotel restaurant, serves inspired American cuisine with a seasonal focus; the Living Room is the place to see and be seen on the Gold Coast. If you're hosting an event, we offer an array of spaces guaranteed to inspire - from intimate meeting rooms to the stunning 33rd-floor Altitude, overlooking the shores of Lake Michigan. Whatever brings you here, W Chicago - Lakeshore is ready to help you keep it fun.
Overall 8.4 Excellent
Based on 3,543 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Good
7.9
Pros: Location
Excellent
10.0
Pros: Close to the lake and shops
Mediocre
3.0
Pros: View
Excellent
10.0
Pros: The view of the lake was beautiful.
Excellent
10.0
Pros: The location,staff, and decor of the hotel.
Good
7.5
Excellent
8.8
Pros: Everything but the above rooms were amazing view was great, staff is great
Excellent
9.0
Pros: It could’ve been more affordable for what we did in a overnight stay. I was there for a Wheel of Fortune audition and was in the same location, I was hoping it would’ve been cheaper for the amount of people that showed up.
Good
7.1
Pros: The breakfast was great. The shower/bath needs some updating as there was visible mold/mildew in the grouted areas in the shower. There was a lot of wasted space as there were nightstands with no drawers. Wish there were a mini fridge in room as a cabinet at end looked like it could be but again was wasted space. Bed was not comfortable and was hard and lumpy.
Excellent
9.6
Pros: Great location to local “hot spots”, great customer service and great vibes in the bar/lobby area.
Excellent
9.6
Pros: Very helpful and nice staff, clean, not too formal but has a nice atmosphere, and a great location.
Excellent
10.0
Pros: The room was so good, close to places I wanted to go....it was a good hotel for me. The room was perfect for the city view.
Details
Reviews
Overall 8.4 Excellent
Based on 3,543 reviews
Location
9.1
Service
7.3
Room
7.0
Amenities
6.3
Cleanliness
5.8
Breakfast
5.6
WiFi
5.3
Comfort
5.0
Food
4.9
Value
4.1
Location
9.1
Service
7.1
Room
6.7
Amenities
6.3
Breakfast
5.8
Cleanliness
5.8
Comfort
5.0
Food
4.9
Value
4.1
WiFi
3.1
Location
9.4
Service
7.6
Amenities
6.2
Room
5.8
Cleanliness
5.8
Comfort
5.2
Food
4.6
Value
4.0
WiFi
3.2
Location
8.8
Vibe
7.5
Service
7.1
Room
6.2
Location
8.8
Service
7.1
Room
6.8
7.9 Good
Pros: Location
Cons: Nothing
10.0 Excellent
Pros: Close to the lake and shops
Cons:
3.0 Mediocre
Pros: View
Cons: Upon arrival asked for lower floor had to pay for upgrade. No fridge or coffee pot. No spa and staff lied about it. Pool burnt eyes from chemicals could not use. No access to overlook. I would rate as 2-3 star hotel I would never stay again
10.0 Excellent
Pros: The view of the lake was beautiful.
Cons: No coffee maker in room.
10.0 Excellent
Pros: The location,staff, and decor of the hotel.
Cons: Standard beds were smaller than other hotels we have stayed at.
7.5 Good
Pros:
Cons: There was blood on one of the beds when we got our room
8.8 Excellent
Pros: Everything but the above rooms were amazing view was great, staff is great
Cons: Read the fine print these are 400 dollars a night then you get 200 back after they approve that the room wasn't destroyed. This should be in big print right under the main price
9.0 Excellent
Pros: It could’ve been more affordable for what we did in a overnight stay. I was there for a Wheel of Fortune audition and was in the same location, I was hoping it would’ve been cheaper for the amount of people that showed up.
Cons:
7.1 Good
Pros: The breakfast was great. The shower/bath needs some updating as there was visible mold/mildew in the grouted areas in the shower. There was a lot of wasted space as there were nightstands with no drawers. Wish there were a mini fridge in room as a cabinet at end looked like it could be but again was wasted space. Bed was not comfortable and was hard and lumpy.
Cons: Bed could have been better and shower / bath needs updating.
9.6 Excellent
Pros: Great location to local “hot spots”, great customer service and great vibes in the bar/lobby area.
Cons: One hiccup, the shower drain clogged. However, maintenance was quick to respond as well as housekeeping right after. Great response, just inconvenient at the moment.
9.6 Excellent
Pros: Very helpful and nice staff, clean, not too formal but has a nice atmosphere, and a great location.
Cons: Maybe a better food selection.
10.0 Excellent
Pros: The room was so good, close to places I wanted to go....it was a good hotel for me. The room was perfect for the city view.
Cons: Nothing everything was perfect.
Steal the scene and experience the Gold Coast of Chicago like never before. Recently redesigned and perfectly located, W Chicago - Lakeshore offers unlimited access to the very best of the city. You'll find everything you need to work and play in style here - from sleek rooms and suites with W Signature Beds and waterfront views to 14,000 square feet of venue space for amplified meetings and social gatherings. Break a sweat at FIT, which features all of the latest workout equipment. Make a splash at WET®, our heated indoor pool. And spoil yourself with a massage and a brownie at Bliss® Spa. CURRENT, our hotel restaurant, serves inspired American cuisine with a seasonal focus; the Living Room is the place to see and be seen on the Gold Coast. If you're hosting an event, we offer an array of spaces guaranteed to inspire - from intimate meeting rooms to the stunning 33rd-floor Altitude, overlooking the shores of Lake Michigan. Whatever brings you here, W Chicago - Lakeshore is ready to help you keep it fun.
Chicagos luxury boutique hotel, The Godfrey Hotel Chicago located in the downtown River North neighborhood, a few blocks from Michigan Avenue. With 221 abundantly sized guest rooms and suites and sophisticated amenities including a boutique spa, fitness center, a 4th floor retractable roof-scape lounge and meeting space. The high touch guest service experience is intuitively designed to ensure that you Discover Your element.
Overall 8.4 Excellent
Based on 2,842 reviews
All reviews
- All reviews
- Couples
- Families
- Business
Excellent
10.0
Pros: everything was amazing, extremely comfortable beds and friendly staff.
Poor
1.0
Pros: Nothing hate it
Excellent
10.0
Pros: Rooftop bar
Excellent
10.0
Pros: We did not have breakfast there. It looked like a great place for breakfast.
Excellent
10.0
Pros: 10 of us stayed for our buddies bachelor party over the weekend from Friday to Sunday. From brunch to late night clubbing the hotel and staff were amazing! We were very impressed!
Excellent
10.0
Pros: Amazing location. Beautiful hotel with amazing rooftop restaurant/bar.
Excellent
10.0
Pros: location
Excellent
10.0
Pros: Hip modern hotel in a great location in the river north area.
Excellent
10.0
Pros: Great location. Walking distance to many attractions and great restaurants. Open air patio bar was phenomenal with great views of the city.
Excellent
10.0
Pros: Staff were excellent. Room was lovely, clean and spacious. Bed was super comfy. Keurig was convenient to have.
Excellent
8.0
Pros: The service and the front desk were always helpful and friendly and even had been in Spain we needed it. Also I forgotten toothbrush was replaced quickly with one from the front desk they're very quick at getting back up to your room or will be available at the front desk I love the restaurant there and the service and Ambiance was great it was a breakfast but it was perfect and the price was a little high but you got what you paid for in the service alone was worth that as well Sofia on the wait staff in the restaurant was very helpful and attentive. The spa has great facility and Jonna there did an amazing facial I really need it at that day and it was wonderful.
Good
7.0
Details
Reviews
Overall 8.4 Excellent
Based on 2,842 reviews
Location
9.1
Room
7.9
Bar
7.8
Service
7.3
Breakfast
6.8
WiFi
4.8
Wellness
4.7
Location
9.3
Cleanliness
8.5
Bar
8.0
Room
8.0
Service
7.7
Comfort
6.6
Location
9.1
Cleanliness
8.4
Room
7.7
Service
7.7
Bar
7.5
Amenities
7.5
Location
9.3
Service
7.3
Room
7.0
10.0 Excellent
Pros: everything was amazing, extremely comfortable beds and friendly staff.
Cons:
1.0 Poor
Pros: Nothing hate it
Cons: I hated everything horrible customer service
10.0 Excellent
Pros: Rooftop bar
Cons: Rooms to small. Overnight parking shud be included
10.0 Excellent
Pros: We did not have breakfast there. It looked like a great place for breakfast.
Cons:
10.0 Excellent
Pros: 10 of us stayed for our buddies bachelor party over the weekend from Friday to Sunday. From brunch to late night clubbing the hotel and staff were amazing! We were very impressed!
Cons: Nothing!
10.0 Excellent
Pros: Amazing location. Beautiful hotel with amazing rooftop restaurant/bar.
Cons: The “brunch room” on the main floor was a bit of a let down- food was as quite bland.
10.0 Excellent
Pros: location
Cons: nope
10.0 Excellent
Pros: Hip modern hotel in a great location in the river north area.
Cons:
10.0 Excellent
Pros: Great location. Walking distance to many attractions and great restaurants. Open air patio bar was phenomenal with great views of the city.
Cons:
10.0 Excellent
Pros: Staff were excellent. Room was lovely, clean and spacious. Bed was super comfy. Keurig was convenient to have.
Cons: I could not for the life of me figure out how to get the lamps by the side of the bed to turn on. There was a switch on the wall, but no matter how many times I pressed it, no light. Lamps were plugged in. Finally I shook the lamp and it turned on...
8.0 Excellent
Pros: The service and the front desk were always helpful and friendly and even had been in Spain we needed it. Also I forgotten toothbrush was replaced quickly with one from the front desk they're very quick at getting back up to your room or will be available at the front desk I love the restaurant there and the service and Ambiance was great it was a breakfast but it was perfect and the price was a little high but you got what you paid for in the service alone was worth that as well Sofia on the wait staff in the restaurant was very helpful and attentive. The spa has great facility and Jonna there did an amazing facial I really need it at that day and it was wonderful.
Cons: A bathtub would have been good to take a relaxing bath in but only shower not a big deal just thought about it later.
7.0 Good
Pros:
Cons: The parking was too expensive for $60 bucks overnight. Their is no microwave in the rooms
Chicagos luxury boutique hotel, The Godfrey Hotel Chicago located in the downtown River North neighborhood, a few blocks from Michigan Avenue. With 221 abundantly sized guest rooms and suites and sophisticated amenities including a boutique spa, fitness center, a 4th floor retractable roof-scape lounge and meeting space. The high touch guest service experience is intuitively designed to ensure that you Discover Your element.
The Palmer House Hilton - The Chicago Hotel The World Knows Best Welcome to The Palmer House: a Hilton Hotel - an iconic, world-class downtown Chicago hotel and gateway to Chicago's rejuvenated Loop scene. A modern Chicago grand hotel, the Palmer House is a lively destination within walking distance of the best attractions the city of Chicago has to offer like Millennium Park, Grant Park, Lake Michigan, the Art Institute of Chicago, the theater district, and the Magnificent Mile. Representing a locale close to the best of the city's offerings, shopping on the famed State Street and Jeweler's Row on Wabash Avenue. The Palmer House Hilton Destination: Jay Pritzker Pavilion at Millennium Park, The School of the Art Institute of Chicago, Macy's on State Street, Shopping on the "Mag Mile", Sears Tower, Bank of America Theatre, Chicago Theatre, Oriental Theatre, Goodman Theatre, Chicago Symphony Orchestra, Lyric Opera, Chicago Architecture Foundation, Shedd Aquarium, Field Museum, Adler Planetarium, Spertus Institute of Jewish Studies, Navy Pier, John Hancock Observatory, McCormick Place Convention Center, Chicago Water Tower. The Palmer House Hilton Hotel Location: Museum of Science and Industry, Lincoln Park Zoo, Peggy Notebaert Nature Museum, Brookfield Zoo, Chicago Botanic Garden. The Palmer House Hilton hotel is also a short train or bus ride from U.S. Cellular Field, home of the Chicago White Sox, Wrigley Field, home of the Chicago Cubs, Soldier Field, home of the Chicago Bears, and the United Center, home of the Chicago Bulls and Chicago Blackhawks. As the longest continuously operating hotel in North America, The Palmer House Hilton hotel in Chicago, Illinois has been the destination of choice for every U.S. president since Ulysses S. Grant, world leaders and dignitaries, celebrities, and Chicago's movers-and-shakers. Catering to on-the-go visitors who expect the finest in dining, entertainment and services, the Palmer House is a luxury Chicago hotel that transcends generations with a modern twist on its rich traditions. The Palmer House Hilton Hotel Luxury: Lavishly renovated guest rooms and suites, Upscale furnishings and lush hospitality suites for events, Lockwood, a critically acclaimed "Luxe-dining" restaurant rooted in French and Italian traditions, offering an upscale dining experience as well as business breakfast and lunch seven days a week, Experience Potter's Lounge, a place for legendary cocktailing in the Loop to meet for sophisticated, but relaxed, conversation over drinks, A new Lobby Bar for cocktails and light fare before dinner or the theatre, Walk to State Street retail shopping, Health Club by Precor (usage fee) and a complimentary indoor pool & whirlpool, A highly-trained, award-winning Event and Service Teams for meetings and events, New retail stores on the street level, New on-site Valet Parking, Executive Level that offers virtually "a hotel within a hotel" with a long list of special amenities suited for that busy executive, A self-contained 7th floor conference rooms include thirty-eight function rooms which can accommodate virtually every business need. The Palmer House Hilton Hospitality From the famous Empire Room to the prestigious Grand and State ballrooms, the Palmer House caters to the city's finest social events and meetings. The guest rooms and suites match the hotel's French Baroque styling with metropolitan flair. An architectural wonder in the heart of Chicago, the Palmer House is a sophisticated urban destination that meets the needs of the modern traveler, meetings attendees and Chicagoans alike. With the exceptional service you require and Chicago's most popular Chicago attractions just outside your door, the Palmer House hotel is ready to welcome and host you. Travel should take you places.
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Overall 8.3 Excellent
Based on 10,409 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: The Palmer House Hilton has a brilliant lobby. Its decoration is iconic and it is a great place to relax, meet people, have a drink or a snack. Its rooms are spacious with very comfortable beds and good showers. The location is perfect, in the Loop and with easy access to Michigan Avenue, the Fine Art Museum and the Lake shore. It is very easy to access from O'Hare on the El (blue line) which is frequently much quicker than by taxi.
Excellent
10.0
Pros: Location is perfect for walking to work and many great restaurants, shopping, etc.
Excellent
8.0
Pros: Great area nice looks to it
Good
7.0
Excellent
10.0
Pros: Charming lobby, excellent location, great staff
Excellent
9.0
Pros: Especially enjoyed the architecture and decor. High tea and the history tour sound lovely for a future visit.
Okay
5.0
Pros: The bedrrom very small and with a bes extra small fie two we Staybridge ine mighty and Change hotel because the besó Waze the bar are and you can go there not staying ay the hotel, the price was too mucha for the room.
Excellent
9.6
Pros: Bed was very comfortable
Excellent
8.8
Pros: Bed was comfortable. Location was great.
Excellent
8.8
Pros: Nice Large room. Comfy bed. Ceiling light.
Excellent
9.6
Pros: Beautiful historic hotel in a great location.
Excellent
10.0
Pros: From the time we check in til check out everyone was exceptional I want to especially want to thank shelima at the check in process,the waiters and waitress in the lockwood restaurant jill,tony,amanda,oscarand many others for making breakfast outstanding every morning also a special shoutout to steve from baggage and darryl at the shoe shine stand he was really helpful.
_S-image.jpg?width=330&height=170&xhint=1494&yhint=1216&crop=true)
Details
Reviews
Overall 8.3 Excellent
Based on 10,409 reviews
Location
9.4
Vibe
8.2
Amenities
7.9
Service
7.3
Breakfast
6.9
Beach
6.7
Value
5.3
Cleanliness
5.2
WiFi
5.2
Room
5.0
Comfort
4.1
Pool
1.2
Location
9.4
Vibe
8.1
Service
7.4
Bar
7.2
Breakfast
6.8
Room
5.2
Value
5.1
Cleanliness
5.0
Comfort
4.8
WiFi
3.8
Pool
1.1
Location
9.7
Vibe
8.0
Service
7.7
Breakfast
7.1
Cleanliness
5.5
Room
4.6
Comfort
4.0
WiFi
3.2
Location
9.4
Vibe
7.8
Service
7.3
Value
5.3
Cleanliness
5.3
Room
4.1
Comfort
3.5
WiFi
3.4
Location
8.9
Amenities
7.6
Service
7.3
Vibe
7.1
Value
4.9
Room
4.1
Comfort
3.7
10.0 Excellent
Pros: The Palmer House Hilton has a brilliant lobby. Its decoration is iconic and it is a great place to relax, meet people, have a drink or a snack. Its rooms are spacious with very comfortable beds and good showers. The location is perfect, in the Loop and with easy access to Michigan Avenue, the Fine Art Museum and the Lake shore. It is very easy to access from O'Hare on the El (blue line) which is frequently much quicker than by taxi.
Cons:
10.0 Excellent
Pros: Location is perfect for walking to work and many great restaurants, shopping, etc.
Cons:
8.0 Excellent
Pros: Great area nice looks to it
Cons: Room very small and extremely loud you could hear mechanical room right beside our room all night
7.0 Good
Pros:
Cons: Noisy room. Could hear guests in adjacent rooms and in the halls as if they were at the foot of my bed. I’d rather have a mini fridge that I could use for my own stuff rather than one stocked with overpriced products on sensors.
10.0 Excellent
Pros: Charming lobby, excellent location, great staff
Cons:
9.0 Excellent
Pros: Especially enjoyed the architecture and decor. High tea and the history tour sound lovely for a future visit.
Cons:
5.0 Okay
Pros: The bedrrom very small and with a bes extra small fie two we Staybridge ine mighty and Change hotel because the besó Waze the bar are and you can go there not staying ay the hotel, the price was too mucha for the room.
Cons: The bedrrom and bed size
9.6 Excellent
Pros: Bed was very comfortable
Cons: I didn’t like a staff member knocking at my door at 10:30 at night to tell me that he had toilet paper for us. We hadn’t requested toilet paper. He didn’t apologize for waking us up ...... that he apparently had the wrong room. We didn’t like that at all.
8.8 Excellent
Pros: Bed was comfortable. Location was great.
Cons: Bathroom was tiny and somewhat shabby.
8.8 Excellent
Pros: Nice Large room. Comfy bed. Ceiling light.
Cons: The bathroom was small and toilet paper hard to reach. Expensive in-room drinks/snacks.
9.6 Excellent
Pros: Beautiful historic hotel in a great location.
Cons:
10.0 Excellent
Pros: From the time we check in til check out everyone was exceptional I want to especially want to thank shelima at the check in process,the waiters and waitress in the lockwood restaurant jill,tony,amanda,oscarand many others for making breakfast outstanding every morning also a special shoutout to steve from baggage and darryl at the shoe shine stand he was really helpful.
Cons: No complaints just wish I could stay longer
The Palmer House Hilton - The Chicago Hotel The World Knows Best Welcome to The Palmer House: a Hilton Hotel - an iconic, world-class downtown Chicago hotel and gateway to Chicago's rejuvenated Loop scene. A modern Chicago grand hotel, the Palmer House is a lively destination within walking distance of the best attractions the city of Chicago has to offer like Millennium Park, Grant Park, Lake Michigan, the Art Institute of Chicago, the theater district, and the Magnificent Mile. Representing a locale close to the best of the city's offerings, shopping on the famed State Street and Jeweler's Row on Wabash Avenue. The Palmer House Hilton Destination: Jay Pritzker Pavilion at Millennium Park, The School of the Art Institute of Chicago, Macy's on State Street, Shopping on the "Mag Mile", Sears Tower, Bank of America Theatre, Chicago Theatre, Oriental Theatre, Goodman Theatre, Chicago Symphony Orchestra, Lyric Opera, Chicago Architecture Foundation, Shedd Aquarium, Field Museum, Adler Planetarium, Spertus Institute of Jewish Studies, Navy Pier, John Hancock Observatory, McCormick Place Convention Center, Chicago Water Tower. The Palmer House Hilton Hotel Location: Museum of Science and Industry, Lincoln Park Zoo, Peggy Notebaert Nature Museum, Brookfield Zoo, Chicago Botanic Garden. The Palmer House Hilton hotel is also a short train or bus ride from U.S. Cellular Field, home of the Chicago White Sox, Wrigley Field, home of the Chicago Cubs, Soldier Field, home of the Chicago Bears, and the United Center, home of the Chicago Bulls and Chicago Blackhawks. As the longest continuously operating hotel in North America, The Palmer House Hilton hotel in Chicago, Illinois has been the destination of choice for every U.S. president since Ulysses S. Grant, world leaders and dignitaries, celebrities, and Chicago's movers-and-shakers. Catering to on-the-go visitors who expect the finest in dining, entertainment and services, the Palmer House is a luxury Chicago hotel that transcends generations with a modern twist on its rich traditions. The Palmer House Hilton Hotel Luxury: Lavishly renovated guest rooms and suites, Upscale furnishings and lush hospitality suites for events, Lockwood, a critically acclaimed "Luxe-dining" restaurant rooted in French and Italian traditions, offering an upscale dining experience as well as business breakfast and lunch seven days a week, Experience Potter's Lounge, a place for legendary cocktailing in the Loop to meet for sophisticated, but relaxed, conversation over drinks, A new Lobby Bar for cocktails and light fare before dinner or the theatre, Walk to State Street retail shopping, Health Club by Precor (usage fee) and a complimentary indoor pool & whirlpool, A highly-trained, award-winning Event and Service Teams for meetings and events, New retail stores on the street level, New on-site Valet Parking, Executive Level that offers virtually "a hotel within a hotel" with a long list of special amenities suited for that busy executive, A self-contained 7th floor conference rooms include thirty-eight function rooms which can accommodate virtually every business need. The Palmer House Hilton Hospitality From the famous Empire Room to the prestigious Grand and State ballrooms, the Palmer House caters to the city's finest social events and meetings. The guest rooms and suites match the hotel's French Baroque styling with metropolitan flair. An architectural wonder in the heart of Chicago, the Palmer House is a sophisticated urban destination that meets the needs of the modern traveler, meetings attendees and Chicagoans alike. With the exceptional service you require and Chicago's most popular Chicago attractions just outside your door, the Palmer House hotel is ready to welcome and host you. Travel should take you places.
The Whitehall Hotel sits at the confluence of the city's civic and cultural life, allowing guests an upfront view of luxury, innovation and exploration. Exquisite dining, thrilling nightlife, phenomenal public transit, unforgettable neighborhoods, and an ineffable sense of history permeate the experience of staying at The Whitehall Hotel.
Overall 8.2 Excellent
Based on 5,033 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Mediocre
2.5
Pros: It was nothing I really liked about the place.
Excellent
10.0
Pros: The rooms were very comfortable and a great size. The coffee in the morning was a very welcome bonus!
Excellent
10.0
Pros: last minute trip, used Whitehall befor. enjoy the location and price
Good
6.7
Pros: The location suited us perfectly. No breakfast was included and we opted to go out to eat.
Good
7.5
Pros: Beds were great
Excellent
10.0
Pros: Great staff, great location, price is really good and rooms are big and very comfortable. 10/10!
Excellent
8.3
Pros: Amazing location. Clean rooms and easy to access facilities.
Excellent
10.0
Excellent
10.0
Pros: classic, the loved the staff, they were so helpful
Excellent
9.6
Pros: Great location
Mediocre
3.8
Excellent
10.0
Pros: I surprised my sister with a quick trip to Chicago for her 25th birthday! To kick start our stay, we were greeted warmly by the staff of the Whitehall! Sheri has the biggest smile and she made us feel right at home. Our room was incredible, awing is with a chandelier in the suite and cozy robes! This was the most comfortable bed I’ve ever slept in! The location is great, a hop skip and a jump from the Magnificent Mile, the Signature Room (for amazing sunsets) and delicious restaurants. Thank you to Sheri and all of the Whitehall staff for everything! We hope to be back again soon!
Details
Reviews
Overall 8.2 Excellent
Based on 5,033 reviews
Beach
9.8
Location
9.6
Service
8.8
Comfort
6.7
WiFi
6.3
Cleanliness
6.2
Room
5.8
Breakfast
4.9
Vibe
4.7
Wellness
4.0
Amenities
3.8
Pool
0.5
Location
9.7
Service
9.0
Comfort
6.6
Cleanliness
5.8
Room
5.6
Breakfast
4.5
Vibe
4.5
WiFi
4.3
Amenities
3.8
Location
9.9
Service
9.3
Bar
6.9
Food
6.2
Room
6.1
Cleanliness
5.6
Breakfast
4.4
Amenities
4.2
Vibe
3.9
Wellness
3.3
Location
9.8
Service
8.9
Comfort
7.1
Cleanliness
5.8
Room
5.7
Vibe
3.6
Amenities
3.4
Location
9.6
Service
8.7
Cleanliness
6.5
Room
5.1
Vibe
4.1
2.5 Mediocre
Pros: It was nothing I really liked about the place.
Cons: Look at the photos, it says it all. This hotel barely has 3*, but the description says it has 4. I don’t think that the place to have a nice weekend, literally everything you touch is broken: plugs, window rolls, lamps, toilet, shower. And they charged my twice more at the reception, without any explanations.
10.0 Excellent
Pros: The rooms were very comfortable and a great size. The coffee in the morning was a very welcome bonus!
Cons:
10.0 Excellent
Pros: last minute trip, used Whitehall befor. enjoy the location and price
Cons:
6.7 Good
Pros: The location suited us perfectly. No breakfast was included and we opted to go out to eat.
Cons: Was disappointed that doorman tried to steer us to his "friend" for a ride to the airport at an inflated price. We chose Uber at considerably less cost.
7.5 Good
Pros: Beds were great
Cons: Shower leaked
10.0 Excellent
Pros: Great staff, great location, price is really good and rooms are big and very comfortable. 10/10!
Cons: It's just a bit old. Nothing to be concerned.
8.3 Excellent
Pros: Amazing location. Clean rooms and easy to access facilities.
Cons: No breakfast option. Restaurant was overpriced for dinner. Free coffee ended too early in the day.
10.0 Excellent
Pros:
Cons: Too short of stay.
10.0 Excellent
Pros: classic, the loved the staff, they were so helpful
Cons:
9.6 Excellent
Pros: Great location
Cons:
3.8 Mediocre
Pros:
Cons: The windows made the room feel even smaller. Every thing was small about this hotel and the price was not worth it. Parking was across the street. Staff was okay. Definitely didn’t get a warm and fuzzy feeling. The elevators are tiny. Probably can fit three people at a time.
10.0 Excellent
Pros: I surprised my sister with a quick trip to Chicago for her 25th birthday! To kick start our stay, we were greeted warmly by the staff of the Whitehall! Sheri has the biggest smile and she made us feel right at home. Our room was incredible, awing is with a chandelier in the suite and cozy robes! This was the most comfortable bed I’ve ever slept in! The location is great, a hop skip and a jump from the Magnificent Mile, the Signature Room (for amazing sunsets) and delicious restaurants. Thank you to Sheri and all of the Whitehall staff for everything! We hope to be back again soon!
Cons:
The Whitehall Hotel sits at the confluence of the city's civic and cultural life, allowing guests an upfront view of luxury, innovation and exploration. Exquisite dining, thrilling nightlife, phenomenal public transit, unforgettable neighborhoods, and an ineffable sense of history permeate the experience of staying at The Whitehall Hotel.
Millennium Knickerbocker Chicago is centrally located in Chicago, a 3-minute walk from John Hancock Center and 7 minutes by foot from Museum of Contemporary Art. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Planning an event in Chicago? This hotel has facilities measuring 4961 square feet (461 square meters), including conference space.
Overall 8.2 Excellent
Based on 3,967 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Okay
5.0
Pros: Location
Excellent
8.0
Pros: Location was good - close to Rush Street. Hotel had an inviting bar area and lobby was generally very attractive.
Excellent
9.2
Pros: Good bed. Good bathroom. Clean room overall.
Good
7.9
Excellent
9.0
Pros: Location! Customer service! Great bed! Nice bar and breakfast.
Excellent
9.0
Pros: Stayed there before
Excellent
10.0
Pros: Ely the manager at the desk was great
Excellent
10.0
Pros: The room was small, but very comfortable and clean. A beautiful old, Chicago hotel, but updated very nicely.
Excellent
8.0
Pros: Amazing staff, helpful and efficient. Great location next to Magnificent Mile.
Excellent
8.0
Pros: Clean - comfortable beds
Excellent
10.0
Pros: The vintage feel. The well mannered staff. Overall favorite hotel in the city.
Okay
5.0
Details
Reviews
Overall 8.2 Excellent
Based on 3,967 reviews
Location
9.4
Beach
9.3
Service
7.4
WiFi
7.3
Vibe
6.5
Room
6.4
Cleanliness
6.2
Comfort
5.4
Value
5.4
Food
5.4
Breakfast
5.2
Amenities
4.4
Wellness
2.9
Location
9.1
Vibe
6.2
Room
6.2
Service
6.1
Cleanliness
5.8
Breakfast
5.3
Comfort
5.1
Value
4.9
Amenities
4.9
Food
4.8
Location
9.5
Service
7.9
Bar
7.0
Vibe
5.9
Cleanliness
5.8
Room
5.6
Comfort
5.4
Value
5.0
Food
4.8
Breakfast
4.4
Amenities
4.1
Location
9.4
Service
7.0
Room
5.7
Vibe
5.5
Comfort
5.3
Amenities
3.7
Location
9.3
Service
7.0
Room
6.3
Comfort
5.5
Amenities
4.8
5.0 Okay
Pros: Location
Cons: I found the staff very unwelcoming and acting like they were doing us a favour. They also gave us conflicting information. We only stayed for one night and were checking out in the morning. We were woken very early by cleaners hovering and then they came into see if we had left 2 hours before check out. The bed was very uncomfortable and the room was tiny. Very disappointing.
8.0 Excellent
Pros: Location was good - close to Rush Street. Hotel had an inviting bar area and lobby was generally very attractive.
Cons: While practical, the check-in area did not impress and elevators seemed antiquated. That said I think the management focuses on the right things as far as appearance. Also, the hotel disappoints when it doesn't offer complimentary coffee to guests.
9.2 Excellent
Pros: Good bed. Good bathroom. Clean room overall.
Cons: Lobby is a bit shabby. Overnight parking is too expensive. Wait for the car in the morning was excessive.
7.9 Good
Pros:
Cons: Situated between many tall buildings
9.0 Excellent
Pros: Location! Customer service! Great bed! Nice bar and breakfast.
Cons:
9.0 Excellent
Pros: Stayed there before
Cons: Doesn't have a fitness center. Would prefer better grade of coffee in the room and in the hotel.
10.0 Excellent
Pros: Ely the manager at the desk was great
Cons:
10.0 Excellent
Pros: The room was small, but very comfortable and clean. A beautiful old, Chicago hotel, but updated very nicely.
Cons:
8.0 Excellent
Pros: Amazing staff, helpful and efficient. Great location next to Magnificent Mile.
Cons: Standard king bed room & bathroom were a bit small. They charged a $15 fee per day at time of checkout.
8.0 Excellent
Pros: Clean - comfortable beds
Cons:
10.0 Excellent
Pros: The vintage feel. The well mannered staff. Overall favorite hotel in the city.
Cons: The adventure had to come to an end.
5.0 Okay
Pros:
Cons: The Hotel charges a $15 "facilities" fee on top of what I initially paid. For what? Seems like a hotel scam of sorts. The hotel is obviously seen better days. Carpets look stained. The thermostat in room did not work properly - set for 75 degrees and froz
Millennium Knickerbocker Chicago is centrally located in Chicago, a 3-minute walk from John Hancock Center and 7 minutes by foot from Museum of Contemporary Art. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Planning an event in Chicago? This hotel has facilities measuring 4961 square feet (461 square meters), including conference space.
With a stay at Raffaello Hotel, you'll be centrally located in Chicago, within a 5-minute walk of John Hancock Center and Water Tower Place. Featured amenities include complimentary wired Internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
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Overall 8.1 Excellent
Based on 4,588 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Okay
5.4
Pros: Location
Poor
1.0
Pros: Price and location
Excellent
10.0
Pros: Rooms very roomy and comfortable
Excellent
10.0
Pros: Location , Room Size , Bed comfort , staff Everything fine.
Good
7.0
Pros: location
Excellent
10.0
Pros: Great location, good kitchen area! Appreciate the complimentary coffee each morning.
Excellent
8.0
Pros: Location. Building architecture. Room size. Comfortable bed. Restaurant
Excellent
8.3
Pros: The location is excellent. We walked everywhere (although we hoofed it 9 miles one day so maybe not everyone is up for that). The hotel is right next to the John Hancock building and just steps from Mag Mile.
Excellent
10.0
Pros: Very close to anything you could need, as well as having a lot to offer right in the hotel itself! Loved the location and style!
Good
7.5
Pros: Close to Michigan Avenue
Excellent
8.8
Pros: Excellent location, nice boutique style hotel
Okay
5.4
Pros: horrible breakfast horrible staff horrible check-in
Details
Reviews
Overall 8.1 Excellent
Based on 4,588 reviews
Beach
10.0
Location
9.5
Service
7.6
Bar
7.1
Comfort
6.4
Wellness
5.9
Room
5.8
Vibe
4.8
Cleanliness
4.7
Food
4.6
WiFi
3.9
Amenities
3.5
Breakfast
2.6
Location
9.1
Service
7.2
Bar
6.3
Comfort
5.1
Room
4.4
Food
4.3
Cleanliness
3.7
Amenities
3.2
Vibe
2.8
Breakfast
2.3
WiFi
2.0
Location
9.9
Service
7.7
Comfort
7.3
Bar
6.8
Room
5.9
Cleanliness
4.7
Food
4.5
Vibe
4.3
Amenities
3.3
WiFi
2.8
Breakfast
2.4
Location
9.7
Service
7.3
Comfort
6.1
Room
5.1
Food
4.5
Cleanliness
3.8
Vibe
3.8
Amenities
3.1
Breakfast
2.8
Location
9.6
Service
6.8
Value
6.0
Comfort
5.5
Vibe
4.4
Amenities
3.8
Room
3.5
Breakfast
3.0
5.4 Okay
Pros: Location
Cons: No coffee in the room , the bathroom very small , there is a microwave but no plates or silverware. There was no heat in the building so I had to freeze at night . Asked for a late check out they charge me $20 per hr if you want to leave a little bit late . I have stayed in a 4 star hotels but this one it definitely it is not one .
1.0 Poor
Pros: Price and location
Cons: Not a 4-star hotel by any means. Old and dumpy room with stained carpets, lack of linen, small bathrooms, small elevator, no coffee in room, no alarm clock in room, no vending machines or available snack (or even water) avail at times.
10.0 Excellent
Pros: Rooms very roomy and comfortable
Cons: Bar not open on Wednesday
10.0 Excellent
Pros: Location , Room Size , Bed comfort , staff Everything fine.
Cons:
7.0 Good
Pros: location
Cons: not sure it's really 4-star... it was a little beat up
10.0 Excellent
Pros: Great location, good kitchen area! Appreciate the complimentary coffee each morning.
Cons: Wish they had water available in lobby at all times.
8.0 Excellent
Pros: Location. Building architecture. Room size. Comfortable bed. Restaurant
Cons:
8.3 Excellent
Pros: The location is excellent. We walked everywhere (although we hoofed it 9 miles one day so maybe not everyone is up for that). The hotel is right next to the John Hancock building and just steps from Mag Mile.
Cons: We were in a suite which had great space. There is a little wet bar/kitchenette with microwave and sink but it’s not stocked with any bar or plate ware. We were able to have some brought up but it would be more convenient if it was stocked.
10.0 Excellent
Pros: Very close to anything you could need, as well as having a lot to offer right in the hotel itself! Loved the location and style!
Cons: That I couldn’t stay longer!
7.5 Good
Pros: Close to Michigan Avenue
Cons: Very old. Elevator is terrible. Extremely small and barely enough room for 4 people. Very slow moving as well.
8.8 Excellent
Pros: Excellent location, nice boutique style hotel
Cons: The sink in toilet is placed at awkward position. Horrible Wifi connection, this is a major let down.
5.4 Okay
Pros: horrible breakfast horrible staff horrible check-in
Cons:
With a stay at Raffaello Hotel, you'll be centrally located in Chicago, within a 5-minute walk of John Hancock Center and Water Tower Place. Featured amenities include complimentary wired Internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
A stay at Warwick Allerton - Chicago places you in the heart of Chicago, steps from Michigan Avenue and Northwestern Memorial Hospital. Featured amenities include a 24-hour business center, express check-in, and express check-out.
Overall 8.0 Excellent
Based on 6,758 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Good
7.1
Pros: Great location
Good
7.9
Pros: We liked the location of the Hotel and the associated history.
Good
7.5
Pros: Location is excellent! Room was clean and shower pressure excellent! Very small and tight but ok just as a base. We were 3 percent n the room with 3 large suitcases. Used gym once - good enough. Would stay here again!
Poor
1.0
Pros: The location
Good
7.0
Pros: excellent breakfast. high quality food and environment. super employees
Okay
4.0
Pros: Great location
Okay
4.0
Pros: Bathroom was very small and not close to the picture online. Window was very small and looked out at the we fire escape.
Okay
5.0
Pros: Location
Excellent
10.0
Pros: Loved the bed and pillows. Conducive to an excellent night's sleep.
Okay
5.4
Pros: Requested many time to change room but not possible Breakfast not included at all Very bad view from the room and no help at all to change Room key always not work Lift not coming in 4th floor so every time have to use stairs to update room keys
Good
7.1
Pros: Great location but bathroom designed by a man, no place to put your toiletries. Also the exhaust fan goes on when the light is on, you can’t leave the light on overnight as the noise would annoy your sleeping! Huge fitness center but lacking equipment based on the size. Need to add to weights and more cardiovascular options.
Excellent
8.3
Pros: Located along the Michigan venue, this hotel enjoys a very convenient transportation, we can reach the majority main sightseeings within walking distance. Although the breakfast is not covered in the room cost, the high quality is well worth. Also, the staffs are qualified and warm hearted.
Details
Reviews
Overall 8.0 Excellent
Based on 6,758 reviews
Location
9.6
Service
6.6
Food
6.2
Cleanliness
6.1
Bar
6.0
Breakfast
6.0
Vibe
5.9
Room
5.7
Value
5.6
WiFi
4.7
Comfort
4.1
Amenities
3.6
Location
9.6
Bar
6.3
Service
6.3
Cleanliness
6.0
Food
6.0
Room
5.8
Breakfast
5.8
Value
5.5
Vibe
5.2
Comfort
4.3
WiFi
3.2
Amenities
3.0
Location
9.7
Breakfast
6.8
Service
6.7
Vibe
6.1
Value
5.7
Bar
5.7
Cleanliness
5.5
Room
5.0
Amenities
3.9
Comfort
3.4
WiFi
3.1
Location
9.8
Service
7.1
Room
6.5
Cleanliness
6.1
Breakfast
6.1
Food
5.9
Vibe
5.5
Value
5.2
Comfort
4.5
Amenities
3.7
WiFi
3.2
Location
9.4
Cleanliness
6.6
Food
6.4
Service
5.7
Room
5.6
Breakfast
5.4
Value
5.3
Vibe
4.8
Comfort
4.4
Amenities
3.3
WiFi
3.1
7.1 Good
Pros: Great location
Cons: The toilet did not flush well and the bathroom could have been cleaner.
7.9 Good
Pros: We liked the location of the Hotel and the associated history.
Cons: Was disappointed in the cost of breakfast which caused us to go outside to explore other more reasonable options. We were also disappointed in the room refrigerator which appeared to be a re-purposed honor bar which had no real temperature controls to better chill our water and leftovers and there was no microwave for heating anything.
7.5 Good
Pros: Location is excellent! Room was clean and shower pressure excellent! Very small and tight but ok just as a base. We were 3 percent n the room with 3 large suitcases. Used gym once - good enough. Would stay here again!
Cons: First day - room wasn’t made up - only towels were changed. Thereafter - made up very nicely every day. Very small and tight but understand it’s a inner city hotel. Concierge and reception on a different level to hotel entry so never really interacted with them them.
1.0 Poor
Pros: The location
Cons: The staff and the facilities
7.0 Good
Pros: excellent breakfast. high quality food and environment. super employees
Cons: room cold . thermostat did not do well in controlling temp. bathroom faucets incorrect , both turned clock wise to turn on water. electrical outlets improperly mounted in wall box. 2 were recessed to far into wall box. None of this is earth shattering but these items are noticeable by guests.
4.0 Okay
Pros: Great location
Cons: Elevators took forever to come, skipped my floor multiple times. Had to walk down 16 flights with my suitcases
4.0 Okay
Pros: Bathroom was very small and not close to the picture online. Window was very small and looked out at the we fire escape.
Cons: Part of ceiling above the bed had water damage.
5.0 Okay
Pros: Location
Cons: The reception staff were not welcoming at both check-in and check-out.
10.0 Excellent
Pros: Loved the bed and pillows. Conducive to an excellent night's sleep.
Cons:
5.4 Okay
Pros: Requested many time to change room but not possible Breakfast not included at all Very bad view from the room and no help at all to change Room key always not work Lift not coming in 4th floor so every time have to use stairs to update room keys
Cons: Room allocation
7.1 Good
Pros: Great location but bathroom designed by a man, no place to put your toiletries. Also the exhaust fan goes on when the light is on, you can’t leave the light on overnight as the noise would annoy your sleeping! Huge fitness center but lacking equipment based on the size. Need to add to weights and more cardiovascular options.
Cons:
8.3 Excellent
Pros: Located along the Michigan venue, this hotel enjoys a very convenient transportation, we can reach the majority main sightseeings within walking distance. Although the breakfast is not covered in the room cost, the high quality is well worth. Also, the staffs are qualified and warm hearted.
Cons: The double room is too tiny for a couple, and the elevator noise is a bit louder at night.
A stay at Warwick Allerton - Chicago places you in the heart of Chicago, steps from Michigan Avenue and Northwestern Memorial Hospital. Featured amenities include a 24-hour business center, express check-in, and express check-out.
Originally built to accommodate visitors to the Worlds Colombian Exposition in 1893, the guest rooms and suites of the Congress Plaza Hotel are truly spacious by todays standards. There are a total of 870 guest accommodations, including 36 deluxe suites, many of which overlook the beautiful waters of Lake Michigan. High speed internet in guest rooms is complimentary. Wireless internet in the lobby IS free for all registered guests. Adult rates start at age 15 and older for a fee of $20 additional per person. Smoking rooms are based on availability at check in. Iron/Ironing board & Hairdryer & safe deposit box in all guest rooms.Overnite Valet parking is $49.00. parking at next door garage is $44.00
Overall 7.6 Good
Based on 13,832 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9.6
Pros: We loved the historic hotel and its decor. We loved the location.
Excellent
8.3
Pros: Central location near to buses and trains. Train to airport on the blue line is a short walk. We had a nice big room with 2 comfortable double beds for 2 people . Plenty of storage. Although we were central near the main road it wasn’t noisy in the evening so we slept ok. Staff were friendly and security staff are visible at all times. We didn’t eat at the hotel as we wanted to sample other restaurants.
Excellent
8.8
Pros: I loved the location and history of this hotel. It wasn’t fancy but it was clean and the bed was very comfortable.
Excellent
8.8
Pros: Staff are friendly and the room is pretty clean
Excellent
9.6
Pros: I did not know about the breakfast. Lobby is beautiful. Staff VERY friendly and helpful. Dining room and dinner excellent.
Excellent
8.8
Pros: Great location, clean rooms, and attentive staff. Breakfast was good, but too big. Great coffee! The staff was excellent about moving us to a new room due to a faulty toilet.
Excellent
9.2
Pros: The breakfast and coffee were very good but a little pricey. Omlettes were tasty but way too big. Great attentive staff. Very clean hotel.
Excellent
9.6
Pros: Love the location
Excellent
9.0
Pros: Location, restaurant inside hotel, and front stewards rocked the place.charming for a historical hotel.
Good
6.3
Pros: Great location for the start of a Rt 66 trip
Excellent
9.6
Pros: Location Location Location Concierge Marko was very helpful with restaurants, sightseeing and taxi
Good
7.9
Pros: The location was good. We were near the parks and a short walk to the Shedd and Soldier Field. Beds were very comfortable.
Details
Reviews
Overall 7.6 Good
Based on 13,832 reviews
Location
9.5
Service
7.1
Room
5.8
WiFi
5.5
Cleanliness
5.4
Food
5.2
Vibe
4.9
Breakfast
3.7
Wellness
1.5
Location
9.5
Service
7.5
Room
5.8
Vibe
5.0
Cleanliness
5.0
Food
4.7
WiFi
4.3
Breakfast
3.6
Wellness
1.2
Location
9.4
Service
7.5
Room
6.2
Cleanliness
5.3
Value
5.2
Vibe
5.1
Food
4.9
WiFi
3.9
Breakfast
3.8
Location
9.5
Service
6.6
Room
5.4
Food
4.9
Cleanliness
4.4
Amenities
4.1
Vibe
3.9
WiFi
3.7
Breakfast
3.6
Location
9.6
Service
6.8
Room
6.3
Food
5.1
Cleanliness
4.9
Breakfast
3.9
Vibe
3.8
WiFi
3.7
9.6 Excellent
Pros: We loved the historic hotel and its decor. We loved the location.
Cons: I would have liked it better if I had a view of the lake. They informed me that those rooms were more expensive.
8.3 Excellent
Pros: Central location near to buses and trains. Train to airport on the blue line is a short walk. We had a nice big room with 2 comfortable double beds for 2 people . Plenty of storage. Although we were central near the main road it wasn’t noisy in the evening so we slept ok. Staff were friendly and security staff are visible at all times. We didn’t eat at the hotel as we wanted to sample other restaurants.
Cons: Everything was ok
8.8 Excellent
Pros: I loved the location and history of this hotel. It wasn’t fancy but it was clean and the bed was very comfortable.
Cons: I really wish they had water available in the lobby. They had containers out there but they never had water in them at all for the three days we were there.
8.8 Excellent
Pros: Staff are friendly and the room is pretty clean
Cons: Even though I shut the AC, it is still freezing cold in the room
9.6 Excellent
Pros: I did not know about the breakfast. Lobby is beautiful. Staff VERY friendly and helpful. Dining room and dinner excellent.
Cons: The halls could use a wee bit of an update. They are a bit shabby - the first time that I stayed there I was taken aback when the elevator doors opened - especially since the lobby is so elegant.
8.8 Excellent
Pros: Great location, clean rooms, and attentive staff. Breakfast was good, but too big. Great coffee! The staff was excellent about moving us to a new room due to a faulty toilet.
Cons: We had difficulty finding our room as odd numbered rooms were one way and even the other. It's a little confusing to get around.
9.2 Excellent
Pros: The breakfast and coffee were very good but a little pricey. Omlettes were tasty but way too big. Great attentive staff. Very clean hotel.
Cons: Beautiful room with great view, except had to step up into the bathroom. This is an older hotel that has some quirks. Make sure you get directions to your room as it has an unusual set up.
9.6 Excellent
Pros: Love the location
Cons:
9.0 Excellent
Pros: Location, restaurant inside hotel, and front stewards rocked the place.charming for a historical hotel.
Cons:
6.3 Good
Pros: Great location for the start of a Rt 66 trip
Cons: Overpowering deodorizing smell- bathroom not very clean.
9.6 Excellent
Pros: Location Location Location Concierge Marko was very helpful with restaurants, sightseeing and taxi
Cons: Um! Old establishment by size but decor and location more than made up for it
7.9 Good
Pros: The location was good. We were near the parks and a short walk to the Shedd and Soldier Field. Beds were very comfortable.
Cons: The EL noise was a bit annoying. Husband left a fleece which we ask them to send us. Charged us $20 to send it and also "accidently" charged us twice for the shipping. Still waiting for a refund on the "accidental" charge
Originally built to accommodate visitors to the Worlds Colombian Exposition in 1893, the guest rooms and suites of the Congress Plaza Hotel are truly spacious by todays standards. There are a total of 870 guest accommodations, including 36 deluxe suites, many of which overlook the beautiful waters of Lake Michigan. High speed internet in guest rooms is complimentary. Wireless internet in the lobby IS free for all registered guests. Adult rates start at age 15 and older for a fee of $20 additional per person. Smoking rooms are based on availability at check in. Iron/Ironing board & Hairdryer & safe deposit box in all guest rooms.Overnite Valet parking is $49.00. parking at next door garage is $44.00
With a stay at Inn of Chicago, you'll be centrally located in Chicago, steps from Michigan Avenue and 4 minutes by foot from Tribune Tower. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Overall 7.6 Good
Based on 2,632 reviews
All reviews
- All reviews
Excellent
9.2
Pros: I like the style of the hotel.
Excellent
9.2
Pros: This location was very convenient to everything we wanted to go to.
Okay
5.8
Pros: We had to pay extra money a day just causr thr hotel is dowtown and i was not told that on this site. Very disappointed and the room was very small and i had a full size bed instead of a queen size bed i paid for. Will NEVER GO BACK THERE
Excellent
8.3
Good
7.0
Pros: The property's location is awesome. Since this is my second time in this hotel, of course, "Mark" who is the personnel in the lobby is the greatest value in this place. An awesome guy who tells you about what to do in the city or how to help you about anything you ask. Greatly improved my stay every time we spent time there.
Okay
5.8
Pros: It was reasonably priced considering its location in downtown where I wanted to be.
Poor
1.0
Pros: Location
Good
6.0
Pros: Location
Good
7.5
Pros: Location is perfect for visiting the city on foot
Okay
4.6
Pros: Nothing
Okay
5.8
Pros: Staff are approachable
Good
7.0
Pros: The doormen and maid were terrific. The desk people not so good. Location is great.
Good
7.3
Pros: The hotel is at a very good location, rooms are clean and comfortable. They have free internet access in the lobby which is a nice place.
Good
7.0
Pros: The location was perfect.
Excellent
8.0
Pros: Located centrally, the hotel is close to all touristic places as well as to the shopping areas.
Good
7.0
Pros: I must say the location and the 22nd floor patio where my favorite thing about this hotel
Okay
5.0
Pros: Excellent location for shopping.
Excellent
8.0
Pros: $self.pros
Mediocre
3.6
Pros: wi-fi access in lobby. access to mag mile. access to conference venue at major hotel.
Okay
5.6
Pros: consierge answered all my questions
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Cons: $self.cons
Good
6.4
Pros: $self.pros
Okay
4.0
Pros: Good location.
Details
Reviews
Overall 7.6 Good
Based on 2,632 reviews
Cleanliness
7.3
Comfort
7.3
Location
9.1
Services
6.8
Staff
7.8
Value for money
7.2
9.2 Excellent
Pros: I like the style of the hotel.
Cons: I didn't like the view from my room, my room only had a view of the back of other buildings.
9.2 Excellent
Pros: This location was very convenient to everything we wanted to go to.
Cons: The small elevators made going up and down to room difficult. 20 floors was too high to walk to.
5.8 Okay
Pros: We had to pay extra money a day just causr thr hotel is dowtown and i was not told that on this site. Very disappointed and the room was very small and i had a full size bed instead of a queen size bed i paid for. Will NEVER GO BACK THERE
Cons:
8.3 Excellent
Pros:
Cons: The location is central of Chicago downtown so I can walk around touree downtown also restaurant or fast-food to eat ECT ..
7.0 Good
Pros: The property's location is awesome. Since this is my second time in this hotel, of course, "Mark" who is the personnel in the lobby is the greatest value in this place. An awesome guy who tells you about what to do in the city or how to help you about anything you ask. Greatly improved my stay every time we spent time there.
Cons:
5.8 Okay
Pros: It was reasonably priced considering its location in downtown where I wanted to be.
Cons: It is very no-frills, not that clean (the carpet could use a good cleaning). The toiletry amenities were cheap. I would recommend only because Chicago is very expensive these days. But you won't want to hang out in the room.
1.0 Poor
Pros: Location
Cons: The star rating is more like a 1. I have stayed at nicer 2 star hotels. It was dirty and it had bugs. Walls were peeling and broken rigged up things in the bathroom. Had to plug in the tv to use it.
6.0 Good
Pros: Location
Cons: Old, not updated, not clean, spiderweb in the wall and sealing
7.5 Good
Pros: Location is perfect for visiting the city on foot
Cons: The bathroom and the room are old style
4.6 Okay
Pros: Nothing
Cons: The staff worked my booking so bad. The locked my room without any explanation or even contacting me. After staying the first of my four nights they told me that I was a no show. It was incredible! They didn’t knew what was going on. They gave me two free drinks for all the misunderstanding. Two free drinks! I asked for a wake up call that never arrived. Thanks that I put my alarms because if not probably I’ve lost my plane. The rooms are old but clean. The elevators are from the second part of the 20th century. I’m not staying here ever again.
5.8 Okay
Pros: Staff are approachable
Cons: Expensive rate, rooms are small
7.0 Good
Pros: The doormen and maid were terrific. The desk people not so good. Location is great.
Cons: Both people at the front desk were rude.
7.3 Good
Pros: The hotel is at a very good location, rooms are clean and comfortable. They have free internet access in the lobby which is a nice place.
Cons: There is no restaurant in the premises, there is only a coffee shop next to the hotel, thus there is no comfortable way to have a decent breakfast.
7.0 Good
Pros: The location was perfect.
Cons: The bed was really lumpy and uncomfortable.
8.0 Excellent
Pros: Located centrally, the hotel is close to all touristic places as well as to the shopping areas.
Cons:
7.0 Good
Pros: I must say the location and the 22nd floor patio where my favorite thing about this hotel
Cons:
5.0 Okay
Pros: Excellent location for shopping.
Cons: Air conditioner in the room was not accessible for adjustment in a temperature change. Also the TV did not have any pay per view chanels.
8.0 Excellent
Cons: Rooms are not ready to 15-00, at the same time, check out time is 12-00. Something could be done to prepare booked rooms to 15-00
3.6 Mediocre
Pros: wi-fi access in lobby. access to mag mile. access to conference venue at major hotel.
Cons: the air conditioner in my room was filthy. i couldn't switch it off because there was no open window to use, and when i did switch it off my throat became sore and dry.
5.6 Okay
Pros: consierge answered all my questions
6.4 Good
Cons: there was no breakfast available
4.0 Okay
Pros: Good location.
Cons: Small room (at least ours). Noise (not street).
With a stay at Inn of Chicago, you'll be centrally located in Chicago, steps from Michigan Avenue and 4 minutes by foot from Tribune Tower. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Where to stay in Chicago?
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