Chicago hotels near Merchandising Mart
Search hundreds of travel sites at once for hotels near Merchandising Mart in Chicago
Compare vs KAYAK
Best Chicago hotels near Merchandising Mart
The recently renovated Sofitel Chicago Magnificent Mile provides 4-star downtown Chicago hotel accommodations minutes from Lake Michigan, Navy Pier, the Museum of Contemporary Art, Millenium Park, the John Hancock Center, the Chicago Water Tower, and upscale boutiques. Designed by French architect Jean-Paul Viguier, our downtown Chicago hotel is a 32-floor prism of glass, boasting 415 rooms, including 33 luxurious suites. Modern design and refined European approach to hospitality take center stage.
Overall 8.9 Excellent
Based on 11,468 reviews
All reviews
- All reviews
- Couples
- Business
- Families
- Solo
Excellent
10.0
Pros: The location was fantastic! It was close enough to the theaters and close to great food . I had a Dr. appt. at Northwestern the next day and it was a quick walk over.
Excellent
10.0
Pros: The concierge was extremely friendly and helpful. The hotel was close to everything. If your hotel restroom is occupied by the-slowest-bowel-movement-ever or if you have a bit of stage fright, the bathrooms on the second floor are great. YW ;)
Excellent
10.0
Pros: Good room / view / excellent location close to restaurants / grocery / shopping
Excellent
10.0
Pros: Staff members were extraordinarily helpful
Excellent
9.0
Pros: The staffs were friendly and polite, even though the valet guy thought I was an Uber X driver. I don't know if it is because the car I was driving or some other reasons made him think I am an Uber driver, but overall it's great.
Excellent
8.0
Pros: Simple room
Excellent
10.0
Pros: This location is perfect for exploring the city and the hotel is small enough and hidden enough to be very quiet.
Excellent
10.0
Pros: New hotel. Very clean.
Excellent
10.0
Pros: Close to shopping stores and restaurants
Good
7.0
Pros: Quiet
Excellent
10.0
Pros: The location is absolutely perfect
Good
7.0
Pros: location and the mattress.
Details
Reviews
Overall 8.9 Excellent
Based on 11,468 reviews
Location
9.5
Vibe
9.2
Room
8.4
Service
8.4
WiFi
7.7
Bar
7.5
Breakfast
6.4
Location
9.5
Vibe
9.2
Room
8.4
Service
8.3
Bar
7.3
WiFi
6.6
Breakfast
6.4
Food
6.0
Value
5.4
Location
9.3
Vibe
9.2
Room
8.5
Service
8.5
Food
6.5
WiFi
6.5
Breakfast
5.4
Vibe
9.4
Location
9.2
Cleanliness
8.7
Room
8.4
Service
8.4
Bar
7.5
Breakfast
7.1
Value
5.2
Location
9.4
Room
8.0
Cleanliness
7.7
Service
7.7
Breakfast
6.8
Value
6.0
10.0 Excellent
Pros: The location was fantastic! It was close enough to the theaters and close to great food . I had a Dr. appt. at Northwestern the next day and it was a quick walk over.
Cons: Loved everything!!
10.0 Excellent
Pros: The concierge was extremely friendly and helpful. The hotel was close to everything. If your hotel restroom is occupied by the-slowest-bowel-movement-ever or if you have a bit of stage fright, the bathrooms on the second floor are great. YW ;)
Cons:
10.0 Excellent
Pros: Good room / view / excellent location close to restaurants / grocery / shopping
Cons:
10.0 Excellent
Pros: Staff members were extraordinarily helpful
Cons: Pillow and duvet selection. Latter too hot.
9.0 Excellent
Pros: The staffs were friendly and polite, even though the valet guy thought I was an Uber X driver. I don't know if it is because the car I was driving or some other reasons made him think I am an Uber driver, but overall it's great.
Cons: It's difficult to park in front of the hotel for the valet to take over, because of all the buses and taxis all crams together.
8.0 Excellent
Pros: Simple room
Cons:
10.0 Excellent
Pros: This location is perfect for exploring the city and the hotel is small enough and hidden enough to be very quiet.
Cons:
10.0 Excellent
Pros: New hotel. Very clean.
Cons:
10.0 Excellent
Pros: Close to shopping stores and restaurants
Cons:
7.0 Good
Pros: Quiet
Cons: pseudo-fancy - definitely not worth full price of ~$--- a night
10.0 Excellent
Pros: The location is absolutely perfect
Cons: The fridge in my room was broken. Got a new one within 15 minutes of request
7.0 Good
Pros: location and the mattress.
Cons: We had a mechanical noise in the room all night ....
The recently renovated Sofitel Chicago Magnificent Mile provides 4-star downtown Chicago hotel accommodations minutes from Lake Michigan, Navy Pier, the Museum of Contemporary Art, Millenium Park, the John Hancock Center, the Chicago Water Tower, and upscale boutiques. Designed by French architect Jean-Paul Viguier, our downtown Chicago hotel is a 32-floor prism of glass, boasting 415 rooms, including 33 luxurious suites. Modern design and refined European approach to hospitality take center stage.
Soaring 92 stories above the Loop and North Michigan Avenue (hotel goes up to the 28th floor only),Trump International Hotel & Tower
Overall 8.9 Excellent
Based on 4,354 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
6.3
Pros: Luxury. Clean
Excellent
10.0
Pros: The beds are comfortable. Top of the line service and the staff is very friendly and professional. The city view is beautiful at night.
Excellent
10.0
Pros: Love this hotel. Stayed there three times so far. Great location. Spotlessly clean. Close to all the shopping on state street
Excellent
10.0
Pros: My stay was wonderful! Room was large with kitchen and magical view . The best Hotel in Chicago !
Excellent
10.0
Pros: Spa/Fitness Center is outstanding. Customer service is second to none. Staff are extremely pleasant.
Excellent
10.0
Excellent
10.0
Pros: The view and the pool. The staff was extremely professional. Kudos to George in the lounge.
Excellent
10.0
Pros: spa, view, bed, personal touches, cleanliness, amenities.
Excellent
10.0
Pros: Everything exceeded our expectations from the staff to the room. My 13year old daughter and I stayed one night. Only regret is that we couldn't stay longer. Highly recommend staying here and planning to return with the rest of the family.
Excellent
9.6
Pros: Every thing
Excellent
10.0
Pros: Best hotel gym I've ever been in!! Incredible views, rooms, and location. Top notch in every way!
Excellent
10.0
Pros: Probably nicest room we've ever stayed in. We upgraded to the 1 bedroom suite for an extra $---/night. worth it. WOW
Details
Reviews
Overall 8.9 Excellent
Based on 4,354 reviews
Location
9.6
Service
9.2
Room
9.2
Vibe
8.9
Wellness
8.8
Comfort
8.6
Cleanliness
8.6
Amenities
8.3
Pool
8.2
WiFi
7.6
Breakfast
5.9
Value
4.5
Location
9.6
Service
9.2
Wellness
9.1
Room
9.1
Comfort
8.6
Pool
8.5
Breakfast
5.8
Value
4.1
Location
9.8
Service
9.5
Room
9.4
Comfort
8.9
Wellness
8.4
Value
4.2
Location
9.5
Service
9.3
Room
8.9
Service
9.3
Comfort
8.7
Room
8.4
6.3 Good
Pros: Luxury. Clean
Cons: Overcharged services
10.0 Excellent
Pros: The beds are comfortable. Top of the line service and the staff is very friendly and professional. The city view is beautiful at night.
Cons:
10.0 Excellent
Pros: Love this hotel. Stayed there three times so far. Great location. Spotlessly clean. Close to all the shopping on state street
Cons:
10.0 Excellent
Pros: My stay was wonderful! Room was large with kitchen and magical view . The best Hotel in Chicago !
Cons:
10.0 Excellent
Pros: Spa/Fitness Center is outstanding. Customer service is second to none. Staff are extremely pleasant.
Cons:
10.0 Excellent
Pros:
Cons: There was no makeup mirror in the bathroom.
10.0 Excellent
Pros: The view and the pool. The staff was extremely professional. Kudos to George in the lounge.
Cons: Nothing
10.0 Excellent
Pros: spa, view, bed, personal touches, cleanliness, amenities.
Cons:
10.0 Excellent
Pros: Everything exceeded our expectations from the staff to the room. My 13year old daughter and I stayed one night. Only regret is that we couldn't stay longer. Highly recommend staying here and planning to return with the rest of the family.
Cons:
9.6 Excellent
Pros: Every thing
Cons: Nothing
10.0 Excellent
Pros: Best hotel gym I've ever been in!! Incredible views, rooms, and location. Top notch in every way!
Cons:
10.0 Excellent
Pros: Probably nicest room we've ever stayed in. We upgraded to the 1 bedroom suite for an extra $---/night. worth it. WOW
Cons:
Soaring 92 stories above the Loop and North Michigan Avenue (hotel goes up to the 28th floor only),Trump International Hotel & Tower
With a stay at Omni Chicago Suites - Magnificent Mile in Chicago (Near North Side), you'll be steps from Michigan Avenue and 4 minutes by foot from Chicago Water Tower. Featured amenities include a business center, express check-in, and express check-out. Planning an event in Chicago? This hotel has facilities measuring 8000 square feet (743 square meters), including conference space.
Overall 8.9 Excellent
Based on 3,320 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9.0
Pros: Location
Excellent
8.0
Pros: Great staff and location. Room clean and well maintained.
Excellent
9.2
Pros: Loved the location!! Staff was amazing! Super nice and helpful. I was one of “those” people who constantly needed directions and/or recommendations. Everyone was friendly and helpful.
Excellent
9.0
Pros: Great place to stay ..relaxing and quiet, will always stay here
Excellent
10.0
Pros: The friendly staff, the beautiful accommodations, the proximity to Michigan Avenue!
Excellent
8.0
Pros: Very enjoyable stay,clean, and staff was outstanding.
Excellent
10.0
Pros: Excellence in service and quality
Good
7.0
Good
6.0
Pros: This hotel was in a fantastic location and staff was extremely kind.
Excellent
8.0
Pros: The separation of bedroom and sitting room. Great bar and bar service. Service in the restaurant
Good
6.7
Pros: Great location to The Mag Mike
Excellent
10.0
Pros: The German Embassy is in the same building.
Details
Reviews
Overall 8.9 Excellent
Based on 3,320 reviews
Location
9.6
Service
9.1
Room
7.8
Cleanliness
6.9
Pool
6.6
WiFi
6.6
Breakfast
6.1
Amenities
6.1
Location
9.9
Service
8.9
Food
8.7
Wellness
8.6
Cleanliness
7.0
Pool
6.7
Room
6.7
Amenities
6.4
Breakfast
6.1
Value
5.7
WiFi
5.1
Location
9.8
Service
9.2
Comfort
6.9
Cleanliness
6.5
Room
6.4
Amenities
6.1
Value
4.9
Location
9.7
Service
9.0
Room
6.7
Location
9.7
Service
9.1
Comfort
7.5
Room
7.4
9.0 Excellent
Pros: Location
Cons: Restaurant / Bar should be coordinated more with hotel / stay, .. i.e. we had to pay for a cup of coffee in the morning after we had a small cup in our room. TV is off to side in bedroom and can't tilt.
8.0 Excellent
Pros: Great staff and location. Room clean and well maintained.
Cons: One negative was the relatively small pool and hot tub area was over run on Friday evening with 20 plus people there for a party.There was clearly just one guest that had invited too many others that prevented use by any other guests.Wish hotel regulated
9.2 Excellent
Pros: Loved the location!! Staff was amazing! Super nice and helpful. I was one of “those” people who constantly needed directions and/or recommendations. Everyone was friendly and helpful.
Cons: I loved the property. If I had to mention something, it would be getting coffee in the morning. It wasn’t difficult, but it could have been more convenient. My time was limited....trying to grab a quick cup of coffee before a meeting. Craft was near empty...which was fine. At least I got a half cup. Then I ended up having to wait about 15 minutes to get my change back. For the price I paid for the room, they should have comped a half cup of coffee as a courtesy. Seriously, not a big deal though. Everything else was fantastic.
9.0 Excellent
Pros: Great place to stay ..relaxing and quiet, will always stay here
Cons: Nothing
10.0 Excellent
Pros: The friendly staff, the beautiful accommodations, the proximity to Michigan Avenue!
Cons:
8.0 Excellent
Pros: Very enjoyable stay,clean, and staff was outstanding.
Cons: Nothing
10.0 Excellent
Pros: Excellence in service and quality
Cons:
7.0 Good
Pros:
Cons: Staff pounding on my door early Sunday morning when I had a Do Not Disturb sign on the door was quite disturbing.
6.0 Good
Pros: This hotel was in a fantastic location and staff was extremely kind.
Cons: Unfortunately the rooms were dated and that alone made the experience not as enjoyable.
8.0 Excellent
Pros: The separation of bedroom and sitting room. Great bar and bar service. Service in the restaurant
Cons: Not a good menu for breakfast or dinner The rooms are somewhat tired.
6.7 Good
Pros: Great location to The Mag Mike
Cons: We could hear the elevator all night long. Restaurant closed early for private event. Rude BMO employee (staying in the hotel for private event) pushed past my children to run onto the elevator and didn’t like when we confronted him. Mumbled expletives at us when we exited. Fun times
10.0 Excellent
Pros: The German Embassy is in the same building.
Cons:
With a stay at Omni Chicago Suites - Magnificent Mile in Chicago (Near North Side), you'll be steps from Michigan Avenue and 4 minutes by foot from Chicago Water Tower. Featured amenities include a business center, express check-in, and express check-out. Planning an event in Chicago? This hotel has facilities measuring 8000 square feet (743 square meters), including conference space.
Hyatt Regency Chicago is located in the heart of downtown, just steps away from the Magnificent Mile and close to many of the city’s premier businesses, the theatre district, acclaimed shopping and famous attractions. Our guest rooms feature all the comforts of home including a wireless Internet environment. Featuring five restaurants and lounges and amenities such as a 24-hour complimentary fitness center and updated networking spaces.
Overall 8.8 Excellent
Based on 10,924 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9.0
Pros: The location is perfect
Excellent
10.0
Pros: Almost everything is great. I can’t really tell what the cons are.
Good
6.0
Pros: In downtown
Excellent
9.0
Pros: Good position!!
Excellent
10.0
Pros: I have stayed here multiple times as w a good result. We stayed here for Thanksgiving and enjoyed the buffet.
Excellent
10.0
Pros: As always, this is the perfect hotel when visiting Chicago. Excellent staff. Rooms clean. Dining options in hotel ,Breakfast was good and reasonable. Valet quick and easy. Perfect location.
Excellent
10.0
Pros: This hotel is super clean and well appointed. The staff is friendly, courteous and very helpful. This has become one of our favorite downtown Chicago hotels. Close to restaurants, stores and major attractions like museums and parks.
Excellent
9.0
Pros: Great service and well set up
Excellent
10.0
Pros: Staff were awesome the room was great really no complaints.
Good
7.5
Pros: Location
Excellent
8.0
Pros: We don't eat breakfast. The Thanksgiving Buffet food was great.
Good
6.0
Pros: Wonderful staff, good location, restaurant, architecture/design, views
Details
Reviews
Overall 8.8 Excellent
Based on 10,924 reviews
Location
9.4
Wellness
8.9
Service
8.7
Breakfast
7.4
Room
7.3
WiFi
7.1
Cleanliness
6.7
Comfort
6.2
Value
4.6
Location
9.5
Service
8.6
Breakfast
7.6
Room
6.9
Cleanliness
6.5
Comfort
6.3
Value
4.7
Location
9.4
Service
7.9
Breakfast
7.5
Room
7.3
Cleanliness
6.4
Comfort
5.8
Value
4.8
Location
9.4
Service
8.7
Breakfast
7.0
Vibe
6.5
Room
6.2
Comfort
6.0
Value
4.7
Location
9.4
Service
8.5
Amenities
7.5
Breakfast
7.1
Vibe
6.8
Room
6.8
Comfort
5.8
Value
4.7
9.0 Excellent
Pros: The location is perfect
Cons: Foreign room neighbors are loud and banging on everything in the room. The next day, the housekeeper was banging vacuuming the next room. It was aweful when youre in the just wanting to relax and take a time off.
10.0 Excellent
Pros: Almost everything is great. I can’t really tell what the cons are.
Cons: The one and the only one problem would be the valet parking, it usually takes longer time than expected.
6.0 Good
Pros: In downtown
Cons: No water fountain, self parking was not available(even if it was I was not able to find it).
9.0 Excellent
Pros: Good position!!
Cons: Not new.
10.0 Excellent
Pros: I have stayed here multiple times as w a good result. We stayed here for Thanksgiving and enjoyed the buffet.
Cons: NO
10.0 Excellent
Pros: As always, this is the perfect hotel when visiting Chicago. Excellent staff. Rooms clean. Dining options in hotel ,Breakfast was good and reasonable. Valet quick and easy. Perfect location.
Cons:
10.0 Excellent
Pros: This hotel is super clean and well appointed. The staff is friendly, courteous and very helpful. This has become one of our favorite downtown Chicago hotels. Close to restaurants, stores and major attractions like museums and parks.
Cons: No
9.0 Excellent
Pros: Great service and well set up
Cons:
10.0 Excellent
Pros: Staff were awesome the room was great really no complaints.
Cons: No smoking rooms
7.5 Good
Pros: Location
Cons: None
8.0 Excellent
Pros: We don't eat breakfast. The Thanksgiving Buffet food was great.
Cons: The waiter for the Buffet was terrible, the food was great. The bed was to hard, as well as the pillows
6.0 Good
Pros: Wonderful staff, good location, restaurant, architecture/design, views
Cons: The bathroom was not fully clean (found hair strands and obvious blue tooth paste on wall & counter) and the bed spread had stains on it. Considering the reputation of the Hyatt Regency, I expected better guest accomodations (e.g., the bedding was insufficient/bad pillows, the Starbucks has limited selection, the market is extremely expensive for just snacks/pre-made food or water, there is no complimentary bottled water in room, the toiletries are minimal, no fan bathroom, herding people to check in/out, etc.). I have made business travel arrangements for executives for the past 15 yrs. in my career, many in Chicago. Although there were some things I liked (see above), unfortunately, after this experience I will no longer be able to recommend the Hyatt Regency to my people.
Hyatt Regency Chicago is located in the heart of downtown, just steps away from the Magnificent Mile and close to many of the city’s premier businesses, the theatre district, acclaimed shopping and famous attractions. Our guest rooms feature all the comforts of home including a wireless Internet environment. Featuring five restaurants and lounges and amenities such as a 24-hour complimentary fitness center and updated networking spaces.
The glamour and pageantry of America’s Golden Era is alive and well at Kimpton Hotel Allegro. A historic gem in the heart of Chicago’s downtown Theatre District, surrounded by the Loop’s foremost sights like Grant Park and State Street’s shopping Mecca, this boutique haven boasts lavish theatrics of its own. One step through our welcoming doors will transport you back in time to an era of elegant hobnobbing and comfortable luxury.
Overall 8.6 Excellent
Based on 3,287 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
9.0
Pros: Everything was easy and pleasant. Easy booking, fast and friendly check in and check out. The facilities are spotless and the whole staff is kind and efficient. The location is just amazing for tourists willing to discover and enjoy the Chicago vibe. It is walking distance to great restaurants, coffee shops, stores and museums. Definitely, a great choice.
Excellent
9.0
Pros: The staff were friendly and knowledgeable ! The locations is PERFECT! And reasonably priced me & my boyfriend will definitely be coming back to this hotel as a staple when we visit Chicago!
Excellent
9.6
Excellent
10.0
Pros: The wonderful pet policy and hotel employee at customer service was great. I loved the customer service driven atmosphere and additional fun amenities like adult beverages and show shine.
Excellent
9.6
Pros: Love the area place was beautiful and clean
Excellent
10.0
Pros: I loved the interior decor of the hotel and the location is ideal. The staff was very attentive to any need we had. We also had a free drink at check-in which was a treat. I was very impressed!
Excellent
9.0
Pros: Staff was great. Excellent location.
Excellent
10.0
Pros: Complimentary drinks with other guests. Staff very informative and helpful.
Excellent
9.6
Pros: The hotel is located in the heart of the theaters district and it is close to everything! The art-deco style is fascinating! And don’t worry about paid WIFI, it is free of charge if you will sign up the memberships which is also free
Excellent
10.0
Pros: Location, staff, room was a bit small but very clean and well appointed Would love to stay there again !!!!
Excellent
9.0
Pros: Loop friendly.
Excellent
9.0
Pros: Location and
Details
Reviews
Overall 8.6 Excellent
Based on 3,287 reviews
Location
9.5
Bar
9.2
Vibe
9.1
Service
8.3
Value
6.2
Room
5.8
WiFi
4.5
Breakfast
3.5
Comfort
3.0
Location
9.5
Bar
9.4
Vibe
9.1
Service
8.0
Value
6.0
Room
5.0
Comfort
3.0
WiFi
2.9
Location
9.6
Bar
9.2
Vibe
8.9
Service
8.6
Room
5.3
Comfort
3.0
WiFi
2.5
Location
9.5
Bar
9.2
Vibe
8.8
Service
8.0
Value
6.1
Room
4.2
Comfort
2.7
Location
9.5
Vibe
8.8
Service
8.3
Amenities
7.7
Cleanliness
7.5
Value
6.5
Room
5.5
Comfort
3.8
WiFi
2.8
9.0 Excellent
Pros: Everything was easy and pleasant. Easy booking, fast and friendly check in and check out. The facilities are spotless and the whole staff is kind and efficient. The location is just amazing for tourists willing to discover and enjoy the Chicago vibe. It is walking distance to great restaurants, coffee shops, stores and museums. Definitely, a great choice.
Cons: If I have to say something it would be the size of the room, but hey it is downtown Chicago...
9.0 Excellent
Pros: The staff were friendly and knowledgeable ! The locations is PERFECT! And reasonably priced me & my boyfriend will definitely be coming back to this hotel as a staple when we visit Chicago!
Cons: I have 0 complaints about our stay and this hotel all expectations were met and/or surpassed
9.6 Excellent
Pros:
Cons: Excellent shower pressure! Very considerate and accommodating staff. Very inviting and beautiful decor.
10.0 Excellent
Pros: The wonderful pet policy and hotel employee at customer service was great. I loved the customer service driven atmosphere and additional fun amenities like adult beverages and show shine.
Cons: Not a big deal, but wish the room was a little bigger for two people.
9.6 Excellent
Pros: Love the area place was beautiful and clean
Cons: The food price was a little high but delicious
10.0 Excellent
Pros: I loved the interior decor of the hotel and the location is ideal. The staff was very attentive to any need we had. We also had a free drink at check-in which was a treat. I was very impressed!
Cons:
9.0 Excellent
Pros: Staff was great. Excellent location.
Cons: Rooms a bit small but not too small
10.0 Excellent
Pros: Complimentary drinks with other guests. Staff very informative and helpful.
Cons: I loved everything
9.6 Excellent
Pros: The hotel is located in the heart of the theaters district and it is close to everything! The art-deco style is fascinating! And don’t worry about paid WIFI, it is free of charge if you will sign up the memberships which is also free
Cons: The only thing is the old windows
10.0 Excellent
Pros: Location, staff, room was a bit small but very clean and well appointed Would love to stay there again !!!!
Cons:
9.0 Excellent
Pros: Loop friendly.
Cons:
9.0 Excellent
Pros: Location and
Cons: No free WIFI in the room.
The glamour and pageantry of America’s Golden Era is alive and well at Kimpton Hotel Allegro. A historic gem in the heart of Chicago’s downtown Theatre District, surrounded by the Loop’s foremost sights like Grant Park and State Street’s shopping Mecca, this boutique haven boasts lavish theatrics of its own. One step through our welcoming doors will transport you back in time to an era of elegant hobnobbing and comfortable luxury.
Welcome to the Hilton Chicago, Chicago’s best address for business or leisure, where a $50 million rejuvenation now provides you an environment where Cool meets Classic. The Hilton Chicago is located in the South Loop district of downtown Chicago, overlooking Grant Park, Lake Michigan, and within walking distance of State Street shopping, Financial District, Millennium Park, The Field Museum, Buckingham Fountain, Shedd Aquarium, Adler Planetarium and Soldier Field. The Hilton Chicago is also convenient to noted learning institutions such as University of Chicago, Columbia College, Roosevelt University and DePaul University. The Hilton Chicago provides easy access steps from its doors to local transportation by taxi, public bus or train which takes you directly to the numerous dining and shopping options, a multitude of surrounding corporate or association based offices, or a day out at Wrigley Field - Cubs, Cellular Field -White Sox and United Center - Bulls and Blackhawks. Business travelers from IBM, CNA Insurance, General Electric, Microsoft, Hewlett Packard, Accenture, Aramark, Siemens, Deloitte, Johnson and Johnson and many others enjoy the modern business conveniences of the Hilton Chicago. Those attending conventions/tradeshows will want to take advantage of the Hilton Chicago by being the second closest hotel to McCormick Place. The Hilton Chicago offers you 1541 stylishly designed accommodations, including 600 oversized rooms with two queen beds and two full bathrooms and our new Business Class Rooms with contemporary decor, complimentary WiFi, free access to fitness center and in-room refrigerator. You can also enjoy our Executive Towers Lounge with private floor access along with daily continental breakfast and evening bites and beverages. Other special features and amenities to take advantage of are the city’s largest hotel fitness center with indoor track and full-size pool with outdoor deck, our authentic Irish pub and eatery Kitty O’Shea's, 720 South Bar and Grill serving 3 meals per day, and our new popular grab-n-go SNAX serving on-premise baked goods, sandwiches, salads, pizza, gelatos and Starbuck’s Coffee. Our on-site 400 space parking garage is unique to most Chicago hotels. For those planning a meeting or convention, over 234,000 square feet or 70 rooms are available to you, including the world famous Grand Ballroom where Fortune 500 companies and World Leaders have met and dined for over 85 years.
Overall 8.5 Excellent
Based on 7,453 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
8.0
Pros: Close to stadium and located on Michigan Ave. Our customer service was wonderful upon our check-in, he was graciously kind to upgrade us to king bed vs giving us a double.
Good
7.0
Pros: Great location, great staff, historic bldg/location, great view of the lake, Navy Pier, and Soldier Field.
Okay
5.0
Pros: Cheap
Excellent
10.0
Pros: Everything. Excellent buffet breakfast, nice room with two beds and two baths. Very neat and clean everywhere. Easy transportation to where ever one desires to go.
Excellent
10.0
Pros: This hotel is so beautiful. It mixes the vintage style of old chicago buildings with modern buildings’ facilities. I stayed at this hotel with my sister for 2 nights and it was honestly a great experience. The location is great and near lots of shops. Its only 15 minutes walk away from the water tower. The staff is nice, we told the receptionist that we had a 15-hour flight and we want a beautiful room, he gave us a room in the 18th floor with a lake view. Breakfast was great with lot of options. The beds are very comfortable. The room contains coffee maker with the coffee bean brand capsules. The room was very clean and spacious. It was 100% worth the price. I will definitely go there again.
Poor
1.0
Excellent
8.0
Pros: Location location location
Good
7.0
Pros: The location is superb; we walked to all the tourist and shopping sites! The staff were friendly and helpful!
Good
6.0
Pros: The location was good
Good
7.0
Pros: The room had two bathrooms.
Excellent
10.0
Pros: Location is great. Wonderful older hotel that has been restored beautifully.
Excellent
10.0
Pros: the convenience to everything in chicago. it's history, ambiance and overall appearance are amazing.
Details
Reviews
Overall 8.5 Excellent
Based on 7,453 reviews
Location
9.1
Amenities
7.9
Service
7.9
Pool
7.7
Bar
7.6
Breakfast
7.3
Room
7.1
Cleanliness
7.0
Comfort
5.9
WiFi
5.4
Value
4.2
Location
9.0
Wellness
8.3
Service
7.8
Breakfast
7.3
Pool
7.3
Room
7.1
Cleanliness
7.1
Comfort
6.2
Value
4.2
WiFi
3.5
Location
9.0
Pool
8.0
Service
7.9
Breakfast
7.7
Room
6.6
Cleanliness
6.4
Comfort
5.6
Value
4.3
WiFi
3.6
Location
9.1
Service
7.7
Breakfast
7.0
Cleanliness
6.6
Room
6.5
Vibe
6.3
Comfort
6.2
Value
4.0
Location
9.3
Service
8.1
Breakfast
7.0
Vibe
7.0
Room
5.9
Comfort
5.8
Value
4.0
8.0 Excellent
Pros: Close to stadium and located on Michigan Ave. Our customer service was wonderful upon our check-in, he was graciously kind to upgrade us to king bed vs giving us a double.
Cons: Everything was great. Rooms could use different lighting to make it more brighter. Its very dim.
7.0 Good
Pros: Great location, great staff, historic bldg/location, great view of the lake, Navy Pier, and Soldier Field.
Cons: I'd avoid a lake view if I were you. Crazy I know, but I'll tell you why. Between you and the lake is a train yard. An industrial train yard with metal clacking, back up beeping, train whistling, etc. That's not a big deal unless you have your windows open. Well, we did because in the winter a building this age doesn't have AC. Literally, the building cannot cool and heat at the same time, so unless you're comfortable sleeping in a room that's in the mid-70s then you'll need to crack the windows. To add insult to injury, even with cracked windows the room is still warm. In the end, a great hotel in a great location that provided for a poor sleeping experience.
5.0 Okay
Pros: Cheap
Cons: Baggage Deposit charges 3 dollars a bag. I’ve never seen hotels charging fees for bag deposits before. Do not provide bath lotion.
10.0 Excellent
Pros: Everything. Excellent buffet breakfast, nice room with two beds and two baths. Very neat and clean everywhere. Easy transportation to where ever one desires to go.
Cons: Nothing
10.0 Excellent
Pros: This hotel is so beautiful. It mixes the vintage style of old chicago buildings with modern buildings’ facilities. I stayed at this hotel with my sister for 2 nights and it was honestly a great experience. The location is great and near lots of shops. Its only 15 minutes walk away from the water tower. The staff is nice, we told the receptionist that we had a 15-hour flight and we want a beautiful room, he gave us a room in the 18th floor with a lake view. Breakfast was great with lot of options. The beds are very comfortable. The room contains coffee maker with the coffee bean brand capsules. The room was very clean and spacious. It was 100% worth the price. I will definitely go there again.
Cons: Perfect
1.0 Poor
Pros:
Cons: I paid for a king bed and was given a room with 2 full beds. How is that equivalent?
8.0 Excellent
Pros: Location location location
Cons: Room was actually very clean and efficient, however at 237 in the morning a loud vibrating noise was disturbing our sleep, not good, this went on for at least an hour and a half, I told reception and they simply said sorry, we never heard it.
7.0 Good
Pros: The location is superb; we walked to all the tourist and shopping sites! The staff were friendly and helpful!
Cons:
6.0 Good
Pros: The location was good
Cons: The bathrooms were not clean and they have over charged after we agree to an additional charge for different rooms
7.0 Good
Pros: The room had two bathrooms.
Cons: The room seemed older and needed updates....peeling sink, rusting trim, bubbling ceiling....
10.0 Excellent
Pros: Location is great. Wonderful older hotel that has been restored beautifully.
Cons: No
10.0 Excellent
Pros: the convenience to everything in chicago. it's history, ambiance and overall appearance are amazing.
Cons: nothing
Welcome to the Hilton Chicago, Chicago’s best address for business or leisure, where a $50 million rejuvenation now provides you an environment where Cool meets Classic. The Hilton Chicago is located in the South Loop district of downtown Chicago, overlooking Grant Park, Lake Michigan, and within walking distance of State Street shopping, Financial District, Millennium Park, The Field Museum, Buckingham Fountain, Shedd Aquarium, Adler Planetarium and Soldier Field. The Hilton Chicago is also convenient to noted learning institutions such as University of Chicago, Columbia College, Roosevelt University and DePaul University. The Hilton Chicago provides easy access steps from its doors to local transportation by taxi, public bus or train which takes you directly to the numerous dining and shopping options, a multitude of surrounding corporate or association based offices, or a day out at Wrigley Field - Cubs, Cellular Field -White Sox and United Center - Bulls and Blackhawks. Business travelers from IBM, CNA Insurance, General Electric, Microsoft, Hewlett Packard, Accenture, Aramark, Siemens, Deloitte, Johnson and Johnson and many others enjoy the modern business conveniences of the Hilton Chicago. Those attending conventions/tradeshows will want to take advantage of the Hilton Chicago by being the second closest hotel to McCormick Place. The Hilton Chicago offers you 1541 stylishly designed accommodations, including 600 oversized rooms with two queen beds and two full bathrooms and our new Business Class Rooms with contemporary decor, complimentary WiFi, free access to fitness center and in-room refrigerator. You can also enjoy our Executive Towers Lounge with private floor access along with daily continental breakfast and evening bites and beverages. Other special features and amenities to take advantage of are the city’s largest hotel fitness center with indoor track and full-size pool with outdoor deck, our authentic Irish pub and eatery Kitty O’Shea's, 720 South Bar and Grill serving 3 meals per day, and our new popular grab-n-go SNAX serving on-premise baked goods, sandwiches, salads, pizza, gelatos and Starbuck’s Coffee. Our on-site 400 space parking garage is unique to most Chicago hotels. For those planning a meeting or convention, over 234,000 square feet or 70 rooms are available to you, including the world famous Grand Ballroom where Fortune 500 companies and World Leaders have met and dined for over 85 years.
The Fairmont Chicago, Millennium Park is a sophisticated high-rise that combines classic and contemporary styles, with sweeping views of downtown Chicago, Lake Michigan, Grant, Millennium and Maggie Daley Parks. Located just steps from the Loop, the Fairmont Chicago is walking distance to the Art Institute, Navy Pier and the Magnificent Mile.
Overall 8.5 Excellent
Based on 6,708 reviews
All reviews
- All reviews
- Business
- Families
- Couples
- Solo
Excellent
10.0
Pros: When staff found out it was our anniversary, we were upgraded to a suite and were given complimentary champagne and strawberries. Staff was very friendly and helpful with every request. It was a beautiful room with an amazing view. The best!
Okay
5.0
Pros: Location and room size
Excellent
9.2
Pros: Staff and Location are Great
Excellent
10.0
Pros: Service and style
Excellent
10.0
Pros: Early check in and room view.
Excellent
10.0
Pros: The most amazing hotel ever! Very spacious apartment style room that had a thoughtful layout. Windows on every wall-lots of light. The bathroom suite had a separate tub, separate shower and toilet with door. Excellent location, walk to everything.
Okay
5.8
Pros: The lobby area was clean as was our room. It was comfortable enough
Excellent
10.0
Pros: Super view from the 33rd floor. All the staff we met were terrific.
Good
7.0
Pros: Only had bagels and some fruit
Excellent
8.0
Pros: Nice size room, bathrobes, intelligent bathroom layout.
Excellent
10.0
Pros: I really did like the way their room was sat up. Just wish that I could have stayed more then the one night I was there.
Excellent
10.0
Pros: Staff was great! Great room!
Details
Reviews
Overall 8.5 Excellent
Based on 6,708 reviews
Location
9.2
Service
8.4
Room
7.3
Vibe
6.4
Cleanliness
6.4
Food
6.4
Bar
6.1
WiFi
6.0
Wellness
5.4
Value
5.2
Breakfast
5.1
Location
9.4
Service
8.5
Room
7.0
Cleanliness
6.4
Vibe
6.4
Food
6.2
Bar
6.0
Amenities
6.0
Comfort
5.9
Wellness
5.4
Value
5.4
Breakfast
5.3
WiFi
5.2
Location
9.3
Service
8.4
Room
7.1
Food
6.4
Bar
6.2
Amenities
6.1
Cleanliness
5.9
Vibe
5.8
Breakfast
5.3
Wellness
5.0
WiFi
4.4
Location
9.1
Service
8.0
Room
7.2
Vibe
6.0
Food
5.9
Cleanliness
5.7
Bar
5.6
Wellness
5.5
Value
5.1
Breakfast
5.0
WiFi
4.1
Location
9.2
Service
8.1
Room
6.9
Cleanliness
6.2
Food
6.1
Vibe
5.5
Value
4.9
Breakfast
4.4
10.0 Excellent
Pros: When staff found out it was our anniversary, we were upgraded to a suite and were given complimentary champagne and strawberries. Staff was very friendly and helpful with every request. It was a beautiful room with an amazing view. The best!
Cons: No--we loved it all!
5.0 Okay
Pros: Location and room size
Cons: Service was horrible.
9.2 Excellent
Pros: Staff and Location are Great
Cons: The room was a deluxe king and I upgraded to a high floor with a view. It was good but did not wow me. The bath sink is small for two people
10.0 Excellent
Pros: Service and style
Cons: No
10.0 Excellent
Pros: Early check in and room view.
Cons: Nope
10.0 Excellent
Pros: The most amazing hotel ever! Very spacious apartment style room that had a thoughtful layout. Windows on every wall-lots of light. The bathroom suite had a separate tub, separate shower and toilet with door. Excellent location, walk to everything.
Cons: Everything was excellent - will stay here again. I won't even look for a better deal. This is it!
5.8 Okay
Pros: The lobby area was clean as was our room. It was comfortable enough
Cons: Getting to the hotel was a challenge (using google maps put us under ground) The front desk clerk was incompetent - we had paid for our room in full prior to arrival & she kept asking us for a “credit” card for payment (the card I used to pay is both debit & credit but she “insisted” I give her a plain credit card). I finally told her that the hotel had already taken the money out of my account on “this particular card” then she looked at her computer & saw that I was correct. But ran the card for $100 in case we used “incidentals.” (Haven’t checked my card yet to see if they charged us “extra” for anything) The 2nd thing that happened the next morning: we went downstairs for breakfast & on our return to the room neither one of our keys worked in the door to open it. Luckily the housekeeping people were on our floor to open the room for us - this was around 10am & check out wasn’t til noon. We just gathered our things & left.
10.0 Excellent
Pros: Super view from the 33rd floor. All the staff we met were terrific.
Cons:
7.0 Good
Pros: Only had bagels and some fruit
Cons: The bed was not very comfortable The coffee during the convention was awful it was as very bitter almost tasted burned. I went to Dunkin’ Donuts to get coffee Your lunches were excellent
8.0 Excellent
Pros: Nice size room, bathrobes, intelligent bathroom layout.
Cons: Restaurant was a bit pricey for the type of food it serves.
10.0 Excellent
Pros: I really did like the way their room was sat up. Just wish that I could have stayed more then the one night I was there.
Cons: I say that their team was on top of their game the short time I was there. If there was something to dislike about my stay there, it must have been in the basement. Out of sight ..........!
10.0 Excellent
Pros: Staff was great! Great room!
Cons: Nothing
The Fairmont Chicago, Millennium Park is a sophisticated high-rise that combines classic and contemporary styles, with sweeping views of downtown Chicago, Lake Michigan, Grant, Millennium and Maggie Daley Parks. Located just steps from the Loop, the Fairmont Chicago is walking distance to the Art Institute, Navy Pier and the Magnificent Mile.
With a stay at Royal Sonesta Chicago Riverfront, you'll be centrally located in Chicago, within a 5-minute walk of Chicago Theatre and Michigan Avenue. Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Chicago? This hotel features 16000 square feet (1486 square meters) of event facilities.
Overall 8.4 Excellent
Based on 5,523 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
6.5
Pros: Perfect location, easy access to shopping, restaurants and museums
Excellent
10.0
Pros: Suite type room for affordable price. Wonderful access to Michigan Ave, Art Museum, and river. Breakfast included was great.
Good
7.4
Pros: Great downtown location
Excellent
8.5
Pros: Great price and location.
Excellent
8.0
Pros: The check in process was easy and efficient - super friendly front desk folks - the decor and comfort of the room was great the views from our floor were fantastic. The valet staff was very friendly and efficient. House keeping took care of our needs and requests
Excellent
10.0
Pros: Have to say I was pleasantly surprised. The reviews worried me but this hotel is amazing and the staff is very helpful. We arrived late (1:30 am) and was given one of their vacation rentals and were told we would need to move to another room the next morning. They upgraded us to a corner room suite for our full stay. The view of the river was perfect!
Excellent
10.0
Pros: The view from room 3814 is just great....
Excellent
9.0
Pros: I loved the hotel and I plan on staying there a lot more
Good
7.7
Pros: Riverfront central location next to Michigan Avenue. The view outside the window of the river is great, Trump Tower is a matter of taste. The gym is fantastic with nice equipment, a great view and it is empty in the mornings. Hoyt's is a nice bar.
Excellent
9.0
Pros: Location, cleanliness, room size was really good. The view is awesome! Many restaurants around, transportation, etc...
Excellent
10.0
Pros: That shower in the king room was to die for.
Good
7.1
Pros: The staff was excellent. Very helpful, respectful, and pleasant. The doorman, Mark, had exceptional guest service skills. I felt completely taken care of.
Details
Reviews
Overall 8.4 Excellent
Based on 5,523 reviews
Location
9.4
Room
7.8
Service
7.6
Vibe
6.5
WiFi
5.3
Value
5.1
Breakfast
4.8
Amenities
3.3
Location
9.4
Room
7.8
Service
7.4
Cleanliness
7.3
Vibe
6.0
Breakfast
5.2
Value
4.3
WiFi
3.3
Amenities
3.1
Location
9.3
Bar
7.4
Room
7.4
Service
6.8
Vibe
6.5
Comfort
6.4
Food
6.2
Value
4.8
Breakfast
4.3
WiFi
4.1
Amenities
3.1
Location
9.7
Room
7.2
Service
7.2
Comfort
7.0
Cleanliness
6.5
Food
6.3
Value
5.6
Breakfast
5.4
Vibe
4.8
WiFi
3.6
Amenities
2.9
Location
9.4
Service
7.7
Comfort
7.3
Room
7.2
Food
6.4
Value
5.3
Vibe
5.1
Breakfast
5.0
Amenities
3.1
6.5 Good
Pros: Perfect location, easy access to shopping, restaurants and museums
Cons: A/C unit blew like a box fan and was quite annoying and not adjustable, toilet clogged and took time for staff to assist, we had a rental car and parking onsite was convenient but outrageously priced...in hindsight I would have booked elsewhere.
10.0 Excellent
Pros: Suite type room for affordable price. Wonderful access to Michigan Ave, Art Museum, and river. Breakfast included was great.
Cons: Charging $300 for potential incidental usage is exorbitant.
7.4 Good
Pros: Great downtown location
Cons: An elevator was down for a major overhaul, fine. One of the three remaining was getting stuck on floors for extended periods of time, and we heard it even fell four floors while someone was on it. Customer’s safety is clearly not a number one concern for this hotel.
8.5 Excellent
Pros: Great price and location.
Cons: The bathroom was not clean, there was a previous guest's hair all over the shower walls. It was pretty disgusting.
8.0 Excellent
Pros: The check in process was easy and efficient - super friendly front desk folks - the decor and comfort of the room was great the views from our floor were fantastic. The valet staff was very friendly and efficient. House keeping took care of our needs and requests
Cons: We could not get a luggage carrier to bring our bags down the last day - one of the elevators were not working - the ice machine on our floor did not work properly. The valet parking was way to expensive for a guest accommodation.
10.0 Excellent
Pros: Have to say I was pleasantly surprised. The reviews worried me but this hotel is amazing and the staff is very helpful. We arrived late (1:30 am) and was given one of their vacation rentals and were told we would need to move to another room the next morning. They upgraded us to a corner room suite for our full stay. The view of the river was perfect!
Cons: Facing the Trump Tower.......
10.0 Excellent
Pros: The view from room 3814 is just great....
Cons: No parking.
9.0 Excellent
Pros: I loved the hotel and I plan on staying there a lot more
Cons: I was charged three times and I’m now waiting for some charges to be reversed
7.7 Good
Pros: Riverfront central location next to Michigan Avenue. The view outside the window of the river is great, Trump Tower is a matter of taste. The gym is fantastic with nice equipment, a great view and it is empty in the mornings. Hoyt's is a nice bar.
Cons: No minibar or snacks for kids. Big complimentary Bottled water, creamer and sugar for coffee are prerequisites for a grand hotel. Parking is tight even with valet parking with congestion outside the hotel.
9.0 Excellent
Pros: Location, cleanliness, room size was really good. The view is awesome! Many restaurants around, transportation, etc...
Cons: There is no microwave what is bad. The thermostat looks like not working, not sure. The room temperature was not bad but we would like a little warmer.
10.0 Excellent
Pros: That shower in the king room was to die for.
Cons: No air vents in the bathroom.
7.1 Good
Pros: The staff was excellent. Very helpful, respectful, and pleasant. The doorman, Mark, had exceptional guest service skills. I felt completely taken care of.
Cons: The room was hot and muggy, which didn't change despite having the thermostat set as low as it would go. The elevators took FOREVER. It was not uncommon to wait 10-15 minutes once calling the elevator to have it arrive. Food in the hotel was fine, nothing special and expensive.
With a stay at Royal Sonesta Chicago Riverfront, you'll be centrally located in Chicago, within a 5-minute walk of Chicago Theatre and Michigan Avenue. Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Chicago? This hotel features 16000 square feet (1486 square meters) of event facilities.
With a stay at Central Loop Hotel, you'll be centrally located in Chicago, just a 3-minute walk from State Street and 5 minutes by foot from Willis Tower. Featured amenities include a 24-hour business center, express check-in, and express check-out.
-272863.jpg?width=66&height=66&crop=true)
Overall 8.4 Excellent
Based on 4,654 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Poor
1.0
Pros: It was close to my event.
Okay
5.4
Pros: It was in a great location near my office and close to millennium park.
Good
7.0
Pros: Location, staff
Excellent
10.0
Pros: Downtown
Excellent
9.7
Pros: Didn’t partake in hotel breakfast. The bed was very comfortable
Good
7.7
Pros: Great location, staff was pretty friendly. Nice having the Elephant & Castle attached for food and drinks, no problem bringing beverages from the bar back to the room.
Excellent
9.0
Pros: Nice, clean, euro character. Good location
Excellent
9.0
Pros: The room was very nice. Great bed and TV. They have snacks during the week on the common room which are very nice. Also they have free coffee and tea.
Excellent
9.0
Pros: Location
Excellent
8.3
Pros: Location and value.
Okay
4.0
Excellent
8.0
Pros: We have a problem in our bathroom and the personnel solve it very efficiently.
Details
Reviews
Overall 8.4 Excellent
Based on 4,654 reviews
Location
9.6
Bar
9.1
Wellness
8.8
Food
8.7
Service
8.5
WiFi
8.3
Value
8.0
Room
6.1
Vibe
5.5
Comfort
4.4
Breakfast
3.1
Location
9.7
Wellness
8.9
Service
8.3
Value
7.7
WiFi
6.9
Room
6.1
Vibe
5.0
Comfort
4.7
Breakfast
2.9
Location
9.7
Food
8.7
Service
8.4
Value
7.5
Room
5.7
Comfort
4.4
Vibe
4.4
Breakfast
2.7
Location
9.7
Bar
9.2
Food
8.8
Service
8.8
Value
7.5
Cleanliness
6.6
Room
5.5
Vibe
4.6
Comfort
4.3
Breakfast
2.9
Location
9.7
Food
8.7
Service
8.7
Value
8.3
Room
5.8
Vibe
4.6
Comfort
4.4
1.0 Poor
Pros: It was close to my event.
Cons: The valet parking was horrible. The rooms were so tiny and I was awaken by the noise of garbage trucks around 2 in the morning. I will never stay at this hotel ever again.
5.4 Okay
Pros: It was in a great location near my office and close to millennium park.
Cons: The room was hot the whole week i was here. I tried putting the air conditioning on but it didn’t work. The internet is free and doesn’t require an type of security. Being free to guests is great but I was here for work and couldn’t use the WiFi because my company’s security policy does not allow my computer to connect to unsecured networks. The extra blankets in the room were a little stinky and I had to had for new ones. It seemed like they never wash the extra blankets.
7.0 Good
Pros: Location, staff
Cons: Very noisy aircondition. Not adjustable!
10.0 Excellent
Pros: Downtown
Cons:
9.7 Excellent
Pros: Didn’t partake in hotel breakfast. The bed was very comfortable
Cons: Nothing. I was delighted with my choice of botel
7.7 Good
Pros: Great location, staff was pretty friendly. Nice having the Elephant & Castle attached for food and drinks, no problem bringing beverages from the bar back to the room.
Cons: The king bed we booked was very clearly 2 twin beds pushed together with a zippered-in gap filler that sort of worked. So it was wide but there was a dip in the middle and my feet were hanging off of the foot of the bed, I'm 5'9"... Some trash that wasn't ours under the bedside table when we arrived. As others have said the walls are very thin.
9.0 Excellent
Pros: Nice, clean, euro character. Good location
Cons: No
9.0 Excellent
Pros: The room was very nice. Great bed and TV. They have snacks during the week on the common room which are very nice. Also they have free coffee and tea.
Cons: IT did not have a tub, I would have to pay more for that.
9.0 Excellent
Pros: Location
Cons:
8.3 Excellent
Pros: Location and value.
Cons: Loud heater/ac. Stains on carpet. Peeling paint in bathroom.
4.0 Okay
Pros:
Cons: The rooms are so hot and dry. Air doesn’t work, tv kept losing connection.
8.0 Excellent
Pros: We have a problem in our bathroom and the personnel solve it very efficiently.
Cons:
With a stay at Central Loop Hotel, you'll be centrally located in Chicago, just a 3-minute walk from State Street and 5 minutes by foot from Willis Tower. Featured amenities include a 24-hour business center, express check-in, and express check-out.
Chicagos luxury boutique hotel, The Godfrey Hotel Chicago located in the downtown River North neighborhood, a few blocks from Michigan Avenue. With 221 abundantly sized guest rooms and suites and sophisticated amenities including a boutique spa, fitness center, a 4th floor retractable roof-scape lounge and meeting space. The high touch guest service experience is intuitively designed to ensure that you Discover Your element.
Overall 8.4 Excellent
Based on 2,781 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
10.0
Pros: Size
Mediocre
2.0
Pros: Location
Excellent
10.0
Pros: Breakfast had good choices; yogurt, granola and fruit was good.
Excellent
9.0
Pros: Great location!
Excellent
10.0
Pros: Beautiful, spacious hotel. Easy check in/check out. Nice location. Very comfortable. We would definitely stay here again!
Okay
4.0
Pros: The staff was awesome! Food and cocktails were good.
Excellent
10.0
Pros: Hip modern hotel in a great location in the river north area.
Okay
4.0
Pros: The location is great and staff is friendly.
Poor
1.0
Pros: Location.
Excellent
8.0
Pros: The service and the front desk were always helpful and friendly and even had been in Spain we needed it. Also I forgotten toothbrush was replaced quickly with one from the front desk they're very quick at getting back up to your room or will be available at the front desk I love the restaurant there and the service and Ambiance was great it was a breakfast but it was perfect and the price was a little high but you got what you paid for in the service alone was worth that as well Sofia on the wait staff in the restaurant was very helpful and attentive. The spa has great facility and Jonna there did an amazing facial I really need it at that day and it was wonderful.
Excellent
9.1
Good
7.0
Details
Reviews
Overall 8.4 Excellent
Based on 2,781 reviews
Location
9.1
Bar
7.9
Room
7.9
Breakfast
7.7
Food
7.5
Service
7.2
Comfort
6.2
Value
5.4
Wellness
5.1
WiFi
4.5
Location
9.1
Breakfast
8.0
Food
8.0
Service
8.0
Cleanliness
7.8
Room
7.5
Bar
7.4
Amenities
6.9
Comfort
6.2
Location
9.0
Bar
8.0
Cleanliness
7.9
Room
7.7
Service
7.5
Comfort
6.4
Value
5.2
Location
8.9
Room
6.9
Service
6.7
Comfort
5.9
10.0 Excellent
Pros: Size
Cons:
2.0 Mediocre
Pros: Location
Cons: Rude staff, poor service and very very uncomfortable beds.
10.0 Excellent
Pros: Breakfast had good choices; yogurt, granola and fruit was good.
Cons: I had no disappointments; I could not figure out the coffee maker and they sent someone up right away to show me.
9.0 Excellent
Pros: Great location!
Cons:
10.0 Excellent
Pros: Beautiful, spacious hotel. Easy check in/check out. Nice location. Very comfortable. We would definitely stay here again!
Cons:
4.0 Okay
Pros: The staff was awesome! Food and cocktails were good.
Cons:
10.0 Excellent
Pros: Hip modern hotel in a great location in the river north area.
Cons:
4.0 Okay
Pros: The location is great and staff is friendly.
Cons: The weekend we visited it was setup for a Halloween theme party, this wasn't advertised when I was booking the room otherwise we would have gone somewhere else. Spa wasn't relaxing it was themed for horror. Overall would have picked another place.
1.0 Poor
Pros: Location.
Cons: Staff was rude. Room was hot due to the AC not working. Hotel refused to apologize.
8.0 Excellent
Pros: The service and the front desk were always helpful and friendly and even had been in Spain we needed it. Also I forgotten toothbrush was replaced quickly with one from the front desk they're very quick at getting back up to your room or will be available at the front desk I love the restaurant there and the service and Ambiance was great it was a breakfast but it was perfect and the price was a little high but you got what you paid for in the service alone was worth that as well Sofia on the wait staff in the restaurant was very helpful and attentive. The spa has great facility and Jonna there did an amazing facial I really need it at that day and it was wonderful.
Cons: A bathtub would have been good to take a relaxing bath in but only shower not a big deal just thought about it later.
9.1 Excellent
Pros:
Cons: There were some technical issue w the room. They are upgrading things to blue tooth control. But they were very receptive and helped when things didn’t work
7.0 Good
Pros:
Cons: The parking was too expensive for $60 bucks overnight. Their is no microwave in the rooms
Chicagos luxury boutique hotel, The Godfrey Hotel Chicago located in the downtown River North neighborhood, a few blocks from Michigan Avenue. With 221 abundantly sized guest rooms and suites and sophisticated amenities including a boutique spa, fitness center, a 4th floor retractable roof-scape lounge and meeting space. The high touch guest service experience is intuitively designed to ensure that you Discover Your element.
The Palmer House Hilton - The Chicago Hotel The World Knows Best Welcome to The Palmer House: a Hilton Hotel - an iconic, world-class downtown Chicago hotel and gateway to Chicago's rejuvenated Loop scene. A modern Chicago grand hotel, the Palmer House is a lively destination within walking distance of the best attractions the city of Chicago has to offer like Millennium Park, Grant Park, Lake Michigan, the Art Institute of Chicago, the theater district, and the Magnificent Mile. Representing a locale close to the best of the city's offerings, shopping on the famed State Street and Jeweler's Row on Wabash Avenue. The Palmer House Hilton Destination: Jay Pritzker Pavilion at Millennium Park, The School of the Art Institute of Chicago, Macy's on State Street, Shopping on the "Mag Mile", Sears Tower, Bank of America Theatre, Chicago Theatre, Oriental Theatre, Goodman Theatre, Chicago Symphony Orchestra, Lyric Opera, Chicago Architecture Foundation, Shedd Aquarium, Field Museum, Adler Planetarium, Spertus Institute of Jewish Studies, Navy Pier, John Hancock Observatory, McCormick Place Convention Center, Chicago Water Tower. The Palmer House Hilton Hotel Location: Museum of Science and Industry, Lincoln Park Zoo, Peggy Notebaert Nature Museum, Brookfield Zoo, Chicago Botanic Garden. The Palmer House Hilton hotel is also a short train or bus ride from U.S. Cellular Field, home of the Chicago White Sox, Wrigley Field, home of the Chicago Cubs, Soldier Field, home of the Chicago Bears, and the United Center, home of the Chicago Bulls and Chicago Blackhawks. As the longest continuously operating hotel in North America, The Palmer House Hilton hotel in Chicago, Illinois has been the destination of choice for every U.S. president since Ulysses S. Grant, world leaders and dignitaries, celebrities, and Chicago's movers-and-shakers. Catering to on-the-go visitors who expect the finest in dining, entertainment and services, the Palmer House is a luxury Chicago hotel that transcends generations with a modern twist on its rich traditions. The Palmer House Hilton Hotel Luxury: Lavishly renovated guest rooms and suites, Upscale furnishings and lush hospitality suites for events, Lockwood, a critically acclaimed "Luxe-dining" restaurant rooted in French and Italian traditions, offering an upscale dining experience as well as business breakfast and lunch seven days a week, Experience Potter's Lounge, a place for legendary cocktailing in the Loop to meet for sophisticated, but relaxed, conversation over drinks, A new Lobby Bar for cocktails and light fare before dinner or the theatre, Walk to State Street retail shopping, Health Club by Precor (usage fee) and a complimentary indoor pool & whirlpool, A highly-trained, award-winning Event and Service Teams for meetings and events, New retail stores on the street level, New on-site Valet Parking, Executive Level that offers virtually "a hotel within a hotel" with a long list of special amenities suited for that busy executive, A self-contained 7th floor conference rooms include thirty-eight function rooms which can accommodate virtually every business need. The Palmer House Hilton Hospitality From the famous Empire Room to the prestigious Grand and State ballrooms, the Palmer House caters to the city's finest social events and meetings. The guest rooms and suites match the hotel's French Baroque styling with metropolitan flair. An architectural wonder in the heart of Chicago, the Palmer House is a sophisticated urban destination that meets the needs of the modern traveler, meetings attendees and Chicagoans alike. With the exceptional service you require and Chicago's most popular Chicago attractions just outside your door, the Palmer House hotel is ready to welcome and host you. Travel should take you places.
_S-image.jpg?width=66&height=66&crop=true)
Overall 8.3 Excellent
Based on 10,898 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Okay
4.2
Pros: Basically Nothing
Good
7.9
Pros: Location and decor
Excellent
9.0
Pros: Location, two on-site restaurants (had a wonderful prime rib sandwich at one), plus to find out this was the birthplace of what we know as the Brownie. (which I also had, quite delicious). Great price for a Monday night stay.
Excellent
10.0
Pros: Location
Excellent
10.0
Pros: The wow of the lights and Chrstmas decorations.the history ,art in architecture of building and Chiacgo
Okay
4.0
Pros: The location is very convenient.
Poor
1.0
Excellent
9.0
Pros: Architecture
Excellent
8.0
Pros: We liked our room. In the past, our room was more like a suite, which we loved. We were a little disappointed. We love the lobby, lobby/bar. So beautiful! There was a tall, thin, black gentleman on the 23rd floor who was so welcoming, gracious, and engaging. He made us feel special. I wish we remembered his name so we could give him proper recognition!
Excellent
10.0
Pros: Classic
Excellent
9.0
Pros: Great location. Beautiful lobby. Very small rooms
Excellent
10.0
Pros: The location was perfect - walking distance to the millennium park and the Christmas market, lots of food options nearby (Pizano’s right around the corner) and surrounded by bus stops and subways. Our room was very clean and cozy. The staff was very welcoming. Something else I really liked about this hotel (not sure if other practice this), was that they would check in with you about your stay through text messages, on the number you provide at the beginning of your stay, which made it so much easier to resolve any issues.
_S-image.jpg?width=330&height=170&xhint=1494&yhint=1216&crop=true)
Details
Reviews
Overall 8.3 Excellent
Based on 10,898 reviews
Location
9.4
Vibe
8.2
Amenities
8.0
Bar
7.3
Service
7.3
Breakfast
6.9
Beach
6.7
Value
5.3
Cleanliness
5.0
WiFi
5.0
Room
4.9
Comfort
4.2
Pool
1.2
Location
9.6
Vibe
7.6
Breakfast
7.2
Service
7.1
Bar
6.8
Value
5.3
Comfort
4.9
Room
4.6
Cleanliness
4.4
WiFi
3.3
Pool
1.1
Location
9.5
Service
7.4
Bar
7.3
Breakfast
7.0
Value
5.3
Cleanliness
5.2
Room
4.3
Comfort
3.8
WiFi
2.9
Location
9.4
Vibe
7.7
Bar
7.6
Service
7.3
Value
5.2
Cleanliness
4.9
Room
4.5
Comfort
3.8
WiFi
3.5
Location
8.9
Amenities
7.6
Vibe
7.5
Service
6.8
Value
4.8
Room
4.3
Comfort
3.9
WiFi
3.7
4.2 Okay
Pros: Basically Nothing
Cons: Terrible service, terrible staff. Specially Brent at front office who just ignore me after a question and start to talk with other person.
7.9 Good
Pros: Location and decor
Cons: No fan in bathroom working and heat never worked
9.0 Excellent
Pros: Location, two on-site restaurants (had a wonderful prime rib sandwich at one), plus to find out this was the birthplace of what we know as the Brownie. (which I also had, quite delicious). Great price for a Monday night stay.
Cons: No coffee-maker in the room. (granted there is a Starbucks on the ground floor, but still....the room had a mini-bar, so there's no excuse) Not a decent view from the room, but that's okay. Bathroom vent was overdue for a cleaning.
10.0 Excellent
Pros: Location
Cons: No
10.0 Excellent
Pros: The wow of the lights and Chrstmas decorations.the history ,art in architecture of building and Chiacgo
Cons:
4.0 Okay
Pros: The location is very convenient.
Cons: The first night, we experienced a broken shower head holder. The staff said they will fix it the next day, but they did not. The second night, we called for shower caps and waited for more than an hour, nobody came. The service is really terrible.
1.0 Poor
Pros:
Cons: Palmer house has new policy and if you "move" anything on The mini bar they automatically charge your card, even though you didnt eat it. I had hundreds of dollars of charge for "moving" snacks. Ridiculous!!!!! And the staff was rude when I called.
9.0 Excellent
Pros: Architecture
Cons: The room was really small
8.0 Excellent
Pros: We liked our room. In the past, our room was more like a suite, which we loved. We were a little disappointed. We love the lobby, lobby/bar. So beautiful! There was a tall, thin, black gentleman on the 23rd floor who was so welcoming, gracious, and engaging. He made us feel special. I wish we remembered his name so we could give him proper recognition!
Cons: PLEASE tell the doorman not to tell guests that the taxi fare to Midway airport is the same as Uber. He was definitely pushing the taxi for whatever reason. We paid almost twice the Uber fare. Not happy with that!
10.0 Excellent
Pros: Classic
Cons: No
9.0 Excellent
Pros: Great location. Beautiful lobby. Very small rooms
Cons: Rooms were very small
10.0 Excellent
Pros: The location was perfect - walking distance to the millennium park and the Christmas market, lots of food options nearby (Pizano’s right around the corner) and surrounded by bus stops and subways. Our room was very clean and cozy. The staff was very welcoming. Something else I really liked about this hotel (not sure if other practice this), was that they would check in with you about your stay through text messages, on the number you provide at the beginning of your stay, which made it so much easier to resolve any issues.
Cons: Not really a concern or a “con” of this place because we honestly loved our stay here, but you can hear the noise from the neighboring rooms and people passing by in the hallway. We got lucky with our neighbors and noice wasn’t an issue whatsoever. Honestly though, for the value you get, a few seconds of passing by conversations aren’t that big of a deal and you don’t really notice them in the end.
The Palmer House Hilton - The Chicago Hotel The World Knows Best Welcome to The Palmer House: a Hilton Hotel - an iconic, world-class downtown Chicago hotel and gateway to Chicago's rejuvenated Loop scene. A modern Chicago grand hotel, the Palmer House is a lively destination within walking distance of the best attractions the city of Chicago has to offer like Millennium Park, Grant Park, Lake Michigan, the Art Institute of Chicago, the theater district, and the Magnificent Mile. Representing a locale close to the best of the city's offerings, shopping on the famed State Street and Jeweler's Row on Wabash Avenue. The Palmer House Hilton Destination: Jay Pritzker Pavilion at Millennium Park, The School of the Art Institute of Chicago, Macy's on State Street, Shopping on the "Mag Mile", Sears Tower, Bank of America Theatre, Chicago Theatre, Oriental Theatre, Goodman Theatre, Chicago Symphony Orchestra, Lyric Opera, Chicago Architecture Foundation, Shedd Aquarium, Field Museum, Adler Planetarium, Spertus Institute of Jewish Studies, Navy Pier, John Hancock Observatory, McCormick Place Convention Center, Chicago Water Tower. The Palmer House Hilton Hotel Location: Museum of Science and Industry, Lincoln Park Zoo, Peggy Notebaert Nature Museum, Brookfield Zoo, Chicago Botanic Garden. The Palmer House Hilton hotel is also a short train or bus ride from U.S. Cellular Field, home of the Chicago White Sox, Wrigley Field, home of the Chicago Cubs, Soldier Field, home of the Chicago Bears, and the United Center, home of the Chicago Bulls and Chicago Blackhawks. As the longest continuously operating hotel in North America, The Palmer House Hilton hotel in Chicago, Illinois has been the destination of choice for every U.S. president since Ulysses S. Grant, world leaders and dignitaries, celebrities, and Chicago's movers-and-shakers. Catering to on-the-go visitors who expect the finest in dining, entertainment and services, the Palmer House is a luxury Chicago hotel that transcends generations with a modern twist on its rich traditions. The Palmer House Hilton Hotel Luxury: Lavishly renovated guest rooms and suites, Upscale furnishings and lush hospitality suites for events, Lockwood, a critically acclaimed "Luxe-dining" restaurant rooted in French and Italian traditions, offering an upscale dining experience as well as business breakfast and lunch seven days a week, Experience Potter's Lounge, a place for legendary cocktailing in the Loop to meet for sophisticated, but relaxed, conversation over drinks, A new Lobby Bar for cocktails and light fare before dinner or the theatre, Walk to State Street retail shopping, Health Club by Precor (usage fee) and a complimentary indoor pool & whirlpool, A highly-trained, award-winning Event and Service Teams for meetings and events, New retail stores on the street level, New on-site Valet Parking, Executive Level that offers virtually "a hotel within a hotel" with a long list of special amenities suited for that busy executive, A self-contained 7th floor conference rooms include thirty-eight function rooms which can accommodate virtually every business need. The Palmer House Hilton Hospitality From the famous Empire Room to the prestigious Grand and State ballrooms, the Palmer House caters to the city's finest social events and meetings. The guest rooms and suites match the hotel's French Baroque styling with metropolitan flair. An architectural wonder in the heart of Chicago, the Palmer House is a sophisticated urban destination that meets the needs of the modern traveler, meetings attendees and Chicagoans alike. With the exceptional service you require and Chicago's most popular Chicago attractions just outside your door, the Palmer House hotel is ready to welcome and host you. Travel should take you places.
Freehand Chicago is centrally located in Chicago, a 3-minute walk from Chinese Consulate and 5 minutes by foot from Holy Name Cathedral. Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Overall 8.3 Excellent
Based on 6,324 reviews
All reviews
- All reviews
- Solo
- Couples
- Families
- Business
Excellent
9.0
Pros: The environment. It had this alt/bohemian/vintage vibe that I loved.
Good
7.0
Pros: I love the thick blanket and big towel, yet the comfortable bunk.
Excellent
10.0
Pros: It was very affordable and located close to the river area
Excellent
8.0
Pros: The location and comfort.
Excellent
10.0
Pros: Perfect! Right in the middle of Chicago with easy access to the metro system and walking distance to the Magnificent mile. I received a great room for 1/4th the cost of other hotels in the area. The staff was great. Thanks for the stay
Good
7.0
Pros: Cheap and quiet. Good room temperature.
Good
7.0
Pros: Location, the lobby/ bar
Good
7.5
Pros: The retro style fits with Chicago and the property. The bar is excellent.
Excellent
10.0
Pros: Great affordable hotel in a convenient location
Excellent
10.0
Pros: Yep, rooms are small but it was a good value for the cheap price.
Mediocre
2.0
Pros: Location of hotel was good.
Excellent
9.0
Pros: Great staff, very helpful. Great location handy to CTA, Michigan Ave, stores, stores, stores & large variety of restaurants. Really good TV (size & many channels to watch). Really nice bathroom, nice tiles & strong water pressure in shower.
Details
Reviews
Overall 8.3 Excellent
Based on 6,324 reviews
Location
9.7
WiFi
8.9
Bar
8.8
Service
8.1
Value
8.0
Room
6.2
Breakfast
5.3
Comfort
4.5
Location
9.6
Bar
8.9
Wellness
8.8
Service
8.4
WiFi
8.1
Room
6.8
Cleanliness
6.7
Comfort
5.4
Breakfast
3.8
Location
9.8
Bar
8.1
Service
7.3
Cleanliness
6.5
Breakfast
5.1
Room
3.8
Comfort
1.8
Location
9.7
Bar
8.7
Vibe
8.5
Service
8.0
Amenities
5.8
Breakfast
5.4
Room
4.3
Comfort
3.7
Location
9.9
Bar
9.0
Vibe
8.1
Service
7.6
Breakfast
5.1
Room
4.2
Comfort
3.5
9.0 Excellent
Pros: The environment. It had this alt/bohemian/vintage vibe that I loved.
Cons: I was expecting a somewhat bigger room since I shared it with three other people. But, it was good for the price I payed and for a night.
7.0 Good
Pros: I love the thick blanket and big towel, yet the comfortable bunk.
Cons: What bothering me most is the security guy in front of the door of the bar (or whatever). He always asked me for my ID whenever I wanted to go inside at night. I understand the U.S has a rule of drinking age but don't you guys have a way to keep the information of your customers and let them in? There doesn't seem to be any chair to sit at night except the corridors to the rooms because the bar room requires an ID all the time. Not comfortable at all. The kitchen is small and doesn't look lively. The breakfast was pretty poor because the buffet area was under refurnishment.
10.0 Excellent
Pros: It was very affordable and located close to the river area
Cons: No
8.0 Excellent
Pros: The location and comfort.
Cons: No Dish Washing liquid or sponge to scrub pots/pans used by other guests. It would make it easy for next guest to reuse same utensil instead of waiting until later.
10.0 Excellent
Pros: Perfect! Right in the middle of Chicago with easy access to the metro system and walking distance to the Magnificent mile. I received a great room for 1/4th the cost of other hotels in the area. The staff was great. Thanks for the stay
Cons:
7.0 Good
Pros: Cheap and quiet. Good room temperature.
Cons: A little FAQ about amenities when checking in would be great, as well as having locks on the bathroom doors in the shared suites
7.0 Good
Pros: Location, the lobby/ bar
Cons: the bedrooms didn't smell good.
7.5 Good
Pros: The retro style fits with Chicago and the property. The bar is excellent.
Cons: Some unpleasant smells from the drains in the bathroom. Whilst the coffee/breakfast shop was closed for refurbishment and this was not announced till after arrival.
10.0 Excellent
Pros: Great affordable hotel in a convenient location
Cons: Cafe was closed for renovation during our stay
10.0 Excellent
Pros: Yep, rooms are small but it was a good value for the cheap price.
Cons:
2.0 Mediocre
Pros: Location of hotel was good.
Cons: I did not care for this hotel. The room was so small you had shuffle to get around the bed. There was no type of cup or glass in the room. The room was very dirty. The only source for ice was the bar. One elevator was not working part of my stay.
9.0 Excellent
Pros: Great staff, very helpful. Great location handy to CTA, Michigan Ave, stores, stores, stores & large variety of restaurants. Really good TV (size & many channels to watch). Really nice bathroom, nice tiles & strong water pressure in shower.
Cons: I liked it all.
Freehand Chicago is centrally located in Chicago, a 3-minute walk from Chinese Consulate and 5 minutes by foot from Holy Name Cathedral. Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
The Whitehall Hotel sits at the confluence of the city's civic and cultural life, allowing guests an upfront view of luxury, innovation and exploration. Exquisite dining, thrilling nightlife, phenomenal public transit, unforgettable neighborhoods, and an ineffable sense of history permeate the experience of staying at The Whitehall Hotel.
Overall 8.2 Excellent
Based on 5,332 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10.0
Pros: Everything the staff were so friendly could not do enough for you from the cleaners to the doorman made us smile every day would highly recommend this hotel
Excellent
9.0
Pros: Old time elegance...a breath of fresh air after to "Modern" trend that has taken over EVERY hotel!
Good
7.0
Pros: Location was fantastic for watching the parade. Staff was exceptional. Momo the valet was very pleasant and acted as is he truly loved his job. We had a small problem with the phone but it was fixed immediately.
Excellent
10.0
Pros: Everything
Good
6.0
Pros: The staff & location; the restaurant & bar.
Good
7.9
Pros: Location, friendly staff
Excellent
9.4
Pros: Location was awesome. Staff was excellent.
Good
7.0
Pros: The location is fine .
Okay
4.0
Pros: Location
Okay
4.0
Pros: Location
Excellent
10.0
Pros: Great spot for seeing a play at Broadway playhouse and eating Francesca!! Loved it!
Excellent
10.0
Pros: The room was great!
Details
Reviews
Overall 8.2 Excellent
Based on 5,332 reviews
Location
9.6
Service
8.8
Bar
7.5
Comfort
6.5
WiFi
6.5
Cleanliness
6.2
Room
5.8
Breakfast
5.0
Vibe
4.6
Amenities
3.9
Wellness
3.5
Location
9.4
Service
9.3
Bar
7.4
Comfort
6.6
Cleanliness
6.1
Room
5.8
Value
5.5
Breakfast
4.2
WiFi
4.1
Amenities
3.9
Vibe
3.8
Location
9.9
Service
9.4
Bar
7.2
Value
6.7
Room
6.1
Cleanliness
5.8
Breakfast
4.7
Amenities
4.0
Vibe
3.6
Wellness
2.9
Location
9.5
Service
8.4
Comfort
7.0
Food
6.3
Value
6.2
Cleanliness
5.4
Room
5.2
Breakfast
4.6
Vibe
3.8
Amenities
3.8
Location
9.6
Service
8.9
Value
6.5
Cleanliness
5.3
Room
4.5
Vibe
3.8
10.0 Excellent
Pros: Everything the staff were so friendly could not do enough for you from the cleaners to the doorman made us smile every day would highly recommend this hotel
Cons: There was nothing
9.0 Excellent
Pros: Old time elegance...a breath of fresh air after to "Modern" trend that has taken over EVERY hotel!
Cons:
7.0 Good
Pros: Location was fantastic for watching the parade. Staff was exceptional. Momo the valet was very pleasant and acted as is he truly loved his job. We had a small problem with the phone but it was fixed immediately.
Cons: I was hoping to take a bath but there was mold on the caulking around the tub. Took a few full minutes before hot water would come through the shower.
10.0 Excellent
Pros: Everything
Cons: Thanks Whitehall hotel
6.0 Good
Pros: The staff & location; the restaurant & bar.
Cons: 1t. room they gave me had no hot water, the sink did not drain, the wifi was almost nonexistent, the hotel needs to be updated. I had an emergency and had to return home so I check out 2 days early and I could not get back the money for the 2 day's.
7.9 Good
Pros: Location, friendly staff
Cons: No tea in room.. no free water in room, the air conditioning/fan is very loud. You advertised free Netflix but when I rang a member of staff to get us set up.. was told the hotel won’t charge us for nexflix.. but Netflix will. Can’t really advertise complimentary Netflix there.
9.4 Excellent
Pros: Location was awesome. Staff was excellent.
Cons: The bar didn’t open till 4pm. The carpet in the room was kind of dirty. I couldn’t let my son crawl around on it. Very cool hotel though.
7.0 Good
Pros: The location is fine .
Cons: Reception
4.0 Okay
Pros: Location
Cons: 1. Bar does not open till 4. 2. Gym is 1970's. 3. Rooms are ok but outdated. 4. No real lobby to chill in just a check in area.
4.0 Okay
Pros: Location
Cons: Difficult to regulate room temperature - either too warm or too cold. Temperature in restaurant was cold - people eating with coats on. Staff forgot to give us our wake up call.
10.0 Excellent
Pros: Great spot for seeing a play at Broadway playhouse and eating Francesca!! Loved it!
Cons: I have no recommendations. Everything i needed was there!!
10.0 Excellent
Pros: The room was great!
Cons: Nothing really
The Whitehall Hotel sits at the confluence of the city's civic and cultural life, allowing guests an upfront view of luxury, innovation and exploration. Exquisite dining, thrilling nightlife, phenomenal public transit, unforgettable neighborhoods, and an ineffable sense of history permeate the experience of staying at The Whitehall Hotel.
Millennium Knickerbocker Chicago is centrally located in Chicago, a 3-minute walk from John Hancock Center and 7 minutes by foot from Museum of Contemporary Art. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Planning an event in Chicago? This hotel has facilities measuring 4961 square feet (461 square meters), including conference space.
Overall 8.2 Excellent
Based on 4,008 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9.0
Pros: I loved the history of the hotel and the location was pretty good. The martini bar served an excellent martini.
Okay
5.0
Excellent
8.0
Pros: My room was comfortable and clean, and it had a very nice seating area and desk that was separate from the sleeping area.
Okay
5.4
Excellent
8.0
Pros: Clean room comfortable bef
Excellent
10.0
Pros: Excellent service, atmosphere and charm.
Excellent
9.0
Pros: Clean room
Excellent
10.0
Pros: Great location. Engaging and helpful staff. Room was so very nice. Easy access to everything on Michigan Avenue.
Excellent
10.0
Pros: Great hotel, great location, staff was super friendly!
Good
7.0
Pros: The location was excellent and I also enjoyed the shower in the room.
Good
7.0
Pros: Really convenient location.
Excellent
10.0
Pros: Great location, clean, very helpful employees
Details
Reviews
Overall 8.2 Excellent
Based on 4,008 reviews
Beach
9.8
Location
9.3
Service
7.4
WiFi
7.3
Vibe
6.5
Room
6.4
Food
6.3
Cleanliness
6.2
Comfort
5.3
Breakfast
5.2
Value
5.2
Amenities
4.3
Wellness
2.0
Location
9.3
Service
7.7
Food
6.3
Cleanliness
6.0
Vibe
5.9
Room
5.4
Comfort
4.9
Value
4.8
Breakfast
4.4
Amenities
4.4
Location
9.1
Service
6.5
Vibe
6.2
Room
6.0
Food
5.7
Cleanliness
5.5
Breakfast
5.5
Comfort
5.1
Value
5.1
Amenities
4.8
Location
9.0
Service
7.1
Comfort
5.2
Vibe
5.2
Room
4.9
Amenities
4.1
Location
9.3
Service
7.5
Cleanliness
6.3
Room
5.9
Comfort
5.2
Vibe
5.2
Amenities
4.0
9.0 Excellent
Pros: I loved the history of the hotel and the location was pretty good. The martini bar served an excellent martini.
Cons: I thought the rooms were rather small and ordinary for a 4 star hotel. Very little has been done to bring home the history of the hotel.
5.0 Okay
Pros:
Cons: Water leakage in our bathroom took multiple calls to fix.
8.0 Excellent
Pros: My room was comfortable and clean, and it had a very nice seating area and desk that was separate from the sleeping area.
Cons: This is an historic hotel, so heating and cooling is not as modern as a more recently built hotel would be. I would've liked my room to be cooler but at this time of year, December, heating is the only option or off, which is what I chose. It was cold enough outside that the room was cool enough.
5.4 Okay
Pros:
Cons: Unfriendly staff someone yelling all night in the room next to me
8.0 Excellent
Pros: Clean room comfortable bef
Cons: Small room and shower.
10.0 Excellent
Pros: Excellent service, atmosphere and charm.
Cons:
9.0 Excellent
Pros: Clean room
Cons: Fitness center not as clean
10.0 Excellent
Pros: Great location. Engaging and helpful staff. Room was so very nice. Easy access to everything on Michigan Avenue.
Cons:
10.0 Excellent
Pros: Great hotel, great location, staff was super friendly!
Cons:
7.0 Good
Pros: The location was excellent and I also enjoyed the shower in the room.
Cons: We could hear every noise coming from the adjoining room. At times, it was really disturbing as the guests in the next room were watching very adult content.
7.0 Good
Pros: Really convenient location.
Cons: Mattress was way too soft, king bed had valley in the middle. Phone in room didn’t work, wanted to call and ask for another caffeinated coffee pod for the room - all they offered was one caf and one decaf for two people.
10.0 Excellent
Pros: Great location, clean, very helpful employees
Cons:
Millennium Knickerbocker Chicago is centrally located in Chicago, a 3-minute walk from John Hancock Center and 7 minutes by foot from Museum of Contemporary Art. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Planning an event in Chicago? This hotel has facilities measuring 4961 square feet (461 square meters), including conference space.
With a stay at Raffaello Hotel, you'll be centrally located in Chicago, within a 5-minute walk of John Hancock Center and Water Tower Place. Featured amenities include complimentary wired Internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
-706506.jpg?width=66&height=66&crop=true)
Overall 8.1 Excellent
Based on 4,729 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
6.0
Pros: the bar was fantastic
Poor
1.0
Pros: Price and location
Good
7.0
Pros: location
Excellent
10.0
Pros: Location was phenomenal. @ doors down from the Hancock, and a block from Michigan Avenue. Amazing views and the hotel was very upscale looking.
Okay
5.0
Pros: The rooms were very hot. Could never get the room to a comfort temperature.
Excellent
8.0
Okay
5.1
Pros: No room service! Best thing is the vintage facade and location right off Michigan Ave
Good
6.0
Pros: Location to Michigan Avenue and Luries children
Mediocre
3.0
Pros: Location close to Michigan Avenue.
Good
6.3
Pros: It was spacious and roomy. There was plenty of space in the main living room. There was also a bed which you could pull down near the study area.
Good
7.0
Pros: It was a good location
Mediocre
3.0
Pros: Location
Details
Reviews
Overall 8.1 Excellent
Based on 4,729 reviews
Location
9.5
Service
7.7
Bar
7.2
Comfort
6.4
Room
5.8
Vibe
5.1
Cleanliness
4.6
Food
4.4
WiFi
4.4
Amenities
3.4
Breakfast
2.5
Location
8.9
Service
7.5
Bar
6.4
Comfort
4.9
Room
4.3
Food
4.0
Cleanliness
3.8
Amenities
3.3
Vibe
3.2
WiFi
2.4
Breakfast
2.4
Location
9.8
Service
7.7
Comfort
7.1
Bar
6.9
Room
5.9
Cleanliness
4.6
Food
4.6
Vibe
4.2
Amenities
3.1
WiFi
3.1
Breakfast
2.3
Location
9.5
Bar
7.4
Service
6.9
Value
6.2
Comfort
5.7
Vibe
4.6
Amenities
3.7
Room
3.6
Breakfast
2.9
Location
9.7
Service
7.4
Comfort
6.3
Room
5.2
Food
4.4
Cleanliness
4.0
Vibe
3.9
Amenities
3.1
Breakfast
2.5
6.0 Good
Pros: the bar was fantastic
Cons: change the carpet, more towels, and washcloths
1.0 Poor
Pros: Price and location
Cons: Not a 4-star hotel by any means. Old and dumpy room with stained carpets, lack of linen, small bathrooms, small elevator, no coffee in room, no alarm clock in room, no vending machines or available snack (or even water) avail at times.
7.0 Good
Pros: location
Cons: not sure it's really 4-star... it was a little beat up
10.0 Excellent
Pros: Location was phenomenal. @ doors down from the Hancock, and a block from Michigan Avenue. Amazing views and the hotel was very upscale looking.
Cons: Room wasn't ready when we got there, and it was also pretty warm. Turned the AC way down, but it still didn't cool it enough. You could also hear everything perfectly clear through the doors.
5.0 Okay
Pros: The rooms were very hot. Could never get the room to a comfort temperature.
Cons: Room temperature
8.0 Excellent
Pros:
Cons: Might be time to think about buying some new mattresses. Your beds are shot. Also, the rap music blaring from your coffee shop, was a little off-putting.
5.1 Okay
Pros: No room service! Best thing is the vintage facade and location right off Michigan Ave
Cons: Service was lacking in total. Basic room service and maintenance would have changed everything. Gnats filled the bathroom!
6.0 Good
Pros: Location to Michigan Avenue and Luries children
Cons: Room was so hot. Could not hav a comfortable night
3.0 Mediocre
Pros: Location close to Michigan Avenue.
Cons: Couldn’t adjust heat temp and had to keep windows open all night and we let front desk know. There wasn’t anything open after 11:00 for food or drinks and we went to bar and they were closing in 20 minutes and said they had already did last call. We walked to find food around hotel and bottle of water and they didn’t even have a vending machine. Had to drink tap water out of bathroom. Also, bathroom does not have a counter so I had to put my bad on floor to get ready. More annoying than anything.
6.3 Good
Pros: It was spacious and roomy. There was plenty of space in the main living room. There was also a bed which you could pull down near the study area.
Cons: There was no drinking water in the room. Normally there is a bottle of water when I goto a nice hotel. For something that looks good, I was very surprised there were none. There were only 2 cups and we booked for 4 people! There wasn't even any complementary tea/coffee in the room. Not even a water boiler to boil our our water. I thought it was below standard for what this hotel has to offer.
7.0 Good
Pros: It was a good location
Cons: Parking was costly and difficult to find a place with in and out privileges
3.0 Mediocre
Pros: Location
Cons: The room, no room service, the television, the lack of any information. For instance, a small cup of coffee in the makeshift "cafe" is free to guests, who I ordered a medium I was not told this.
With a stay at Raffaello Hotel, you'll be centrally located in Chicago, within a 5-minute walk of John Hancock Center and Water Tower Place. Featured amenities include complimentary wired Internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
A stay at Warwick Allerton - Chicago places you in the heart of Chicago, steps from Michigan Avenue and Northwestern Memorial Hospital. Featured amenities include a 24-hour business center, express check-in, and express check-out.
Overall 8.0 Excellent
Based on 7,077 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Okay
5.8
Pros: The location is good , it’s in heart of Chicago , all shops and market it’s near from the hotel .
Excellent
8.0
Pros: Freindly staff.
Poor
1.0
Pros: Great location Michigan ave
Okay
5.0
Pros: In real estate they say location location location. The hotel is at the heart of the Magnificent Mile
Excellent
8.3
Pros: The location and comfortable bed.
Good
7.0
Pros: The location
Excellent
10.0
Pros: Great reception staff
Okay
5.0
Pros: Great location
Excellent
8.8
Pros: Clean rooms, great price and location. Friendly house keeping
Excellent
10.0
Pros: The location was right off Michigan Avenue, very close to downtown shopping, restaurants and public transportation
Mediocre
2.0
Pros: Location is Handy to shopping and restaurants.
Mediocre
3.0
Details
Reviews
Overall 8.0 Excellent
Based on 7,077 reviews
Location
9.6
Service
6.6
Food
6.3
Cleanliness
6.2
Breakfast
5.9
Room
5.9
Vibe
5.8
Value
5.7
Bar
5.5
WiFi
4.9
Comfort
4.3
Amenities
4.0
Location
9.7
Service
7.0
Food
6.3
Room
6.2
Breakfast
6.1
Value
5.9
Bar
5.8
Cleanliness
5.7
Vibe
5.4
Comfort
4.9
WiFi
3.9
Amenities
3.6
Location
9.5
Breakfast
6.3
Service
6.2
Cleanliness
6.0
Vibe
5.9
Value
5.5
Bar
4.9
Room
4.6
Amenities
4.5
Comfort
3.2
WiFi
3.2
Location
9.9
Service
6.4
Room
6.3
Food
6.3
Cleanliness
5.9
Vibe
5.5
Value
5.4
Breakfast
5.3
Comfort
4.5
Amenities
4.1
WiFi
2.8
Location
9.5
Cleanliness
6.5
Room
6.1
Food
6.0
Service
5.8
Value
5.5
Breakfast
5.4
Comfort
4.6
Vibe
4.3
Amenities
3.3
WiFi
3.2
5.8 Okay
Pros: The location is good , it’s in heart of Chicago , all shops and market it’s near from the hotel .
Cons: The staff at reception , they are not welcoming guests , need more customer services training . They charge me more than what it’s show me when I booked in booking.com BUT I finally contact the booking.com customer assistant and they solved the problem . Room size is very small .
8.0 Excellent
Pros: Freindly staff.
Cons: elevator was bit unpredictable
1.0 Poor
Pros: Great location Michigan ave
Cons: Front desk was not good asked for manager re damaged vehicle from valet parking did not got them got an hr phone number
5.0 Okay
Pros: In real estate they say location location location. The hotel is at the heart of the Magnificent Mile
Cons: Hotel room has clean unfortunately it hasn't been updated for some time and was incredibly small, hardly enough room for one person I couldn't image two person trying to move around you'd need a choreographer.
8.3 Excellent
Pros: The location and comfortable bed.
Cons: The buffet breakfast was not good , we ate out most days
7.0 Good
Pros: The location
Cons: Rooms were outdated and small
10.0 Excellent
Pros: Great reception staff
Cons:
5.0 Okay
Pros: Great location
Cons: The check in time is very late! 4pm! I arrived from my travels around 3:30 and they wanted to charge $25 for "early" check in. Came back for 4p to wait almost 30 minutes in a line with everyone. Not what I'd expect from a 4 star hotel.
8.8 Excellent
Pros: Clean rooms, great price and location. Friendly house keeping
Cons: Desk and door men could have been friendlier.
10.0 Excellent
Pros: The location was right off Michigan Avenue, very close to downtown shopping, restaurants and public transportation
Cons:
2.0 Mediocre
Pros: Location is Handy to shopping and restaurants.
Cons: The reception staff are rude, disorganized and indifferent. WiFi reception was extremely poor.
3.0 Mediocre
Pros:
Cons: Charged hidden fees beyond the fees stated in the reservation.
A stay at Warwick Allerton - Chicago places you in the heart of Chicago, steps from Michigan Avenue and Northwestern Memorial Hospital. Featured amenities include a 24-hour business center, express check-in, and express check-out.
The Hotel Felix opened in Spring of 2009 after a USD 50 million dollar redevelopment. As downtown Chicago's first Silver LEED's certified hotel in river north area- Hotel Felix is eco friendly delivers an enriching experience that not only benefits our guests but the environment as well with the use of Organic materials and Renewable resources. guests will feel happy.naturally.Other amenities - Spa onsite with private treatment rooms.Restaurant.Business Center.Fitness Center and Meeting rooms. The rooms include iHome system. in room safe large enough for most laptops. upgraded bath amenities and robes in each room.Valet parking is available at a charge of USD 60 per night subject to change without notice, located offsite.Restaurant - Taketie-Sushi Bar Open daily from 5pm to 10pmRoom Service is Available Daily.
Overall 7.7 Good
Based on 2,983 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Poor
1.0
Pros: Location
Good
6.0
Pros: Room was well done
Excellent
8.0
Pros: Nice rooms and location
Okay
5.0
Pros: The location
Mediocre
3.0
Excellent
9.2
Pros: Good style. Shower nice and water stayed hot. Location great. Free luggage hold/check after checkout. Checkout great.
Excellent
10.0
Pros: The front desk staff is amazing. Hotel employee is very professional and a warming individual. I love this hotel. I will definitely be back.
Excellent
8.0
Pros: Bathrobe and L'Occitane products. Comfortable bed and good heating. Fresh and updated room. Restaurant next door.
Excellent
10.0
Pros: We loved everything about it! We felt very welcome and staff was wonderful.
Mediocre
3.0
Pros: The location of Hotel is central to many restaurants, bars and sights. The shops in the are have friendly staff and are welcoming.
Mediocre
2.5
Pros: Location was good
Excellent
9.0
Pros: Location is great, price is the best around.I did not have a fee added to my reservation like some had mentioned. Excellent signal here using my hotspot. WiFi was not terrible either.
Details
Reviews
Overall 7.7 Good
Based on 2,983 reviews
Location
9.5
WiFi
8.2
Service
7.7
Value
7.1
Bar
6.7
Cleanliness
6.5
Amenities
5.9
Room
5.2
Breakfast
4.9
Wellness
4.5
Comfort
3.5
Location
9.3
Service
7.5
Value
7.0
Cleanliness
6.1
Amenities
5.8
Room
5.1
Comfort
3.7
Location
9.4
Service
7.5
Value
7.1
Cleanliness
6.5
Amenities
6.1
Room
4.7
Comfort
3.5
Location
9.6
Service
7.8
Cleanliness
6.0
Room
4.9
Comfort
3.1
Location
9.6
Value
7.4
Service
7.4
Room
4.4
Comfort
3.4
1.0 Poor
Pros: Location
Cons: Having trouble getting my money back that they double charged me for. They double charged me for the hotel room and the added two charges for something that I didn't order. They charged things on my credit card that I didn't authorize.
6.0 Good
Pros: Room was well done
Cons: Front desk did not grasp that I was subtly asking about an upgrade at check I...no big deal...was a low occupancy night
8.0 Excellent
Pros: Nice rooms and location
Cons: The valet would not park our SUV. They said they could not park trucks. Also, they said the lot was full on top of that. That was a surprise and became a whole situation. Luckily, I found a surface lot on the same block for way cheaper than vallet.
5.0 Okay
Pros: The location
Cons: Former residents in our room ripped up a red shirt and placed it over one of the main light fixtures. When we asked staff to address while we were at dinner they did not. The other main light fixture was burnt out. The bathroom was not cleaned well.
3.0 Mediocre
Pros:
Cons: The staff was constantly yelling in the hallway and came to our room multiple times which woke us up. We weren't checking out until 1pm but they came at least 5 times before that.
9.2 Excellent
Pros: Good style. Shower nice and water stayed hot. Location great. Free luggage hold/check after checkout. Checkout great.
Cons: Curt phone service when I called night before with a question. Toilet took two flushes usually.
10.0 Excellent
Pros: The front desk staff is amazing. Hotel employee is very professional and a warming individual. I love this hotel. I will definitely be back.
Cons:
8.0 Excellent
Pros: Bathrobe and L'Occitane products. Comfortable bed and good heating. Fresh and updated room. Restaurant next door.
Cons: So sad the staff at the counter was so unwelcoming. No smiles or good morning. Made me very surprised at a hotel in the US. Responsive room and the TV-control was missing.
10.0 Excellent
Pros: We loved everything about it! We felt very welcome and staff was wonderful.
Cons: I didn’t like that I didn’t have time to stay longer!
3.0 Mediocre
Pros: The location of Hotel is central to many restaurants, bars and sights. The shops in the are have friendly staff and are welcoming.
Cons: The staff at the Hotel are unwelcoming, on their cell phones when you check-in. Not friendly do not engage in conversation and have little to no customer service. This morning when checking out staff did not ask how was your stay and both staff members were on their phones. Valet is extremely slow which is understandable if you communicate the expected wait time for your car so a guest knows how long they may be waiting. Rooms are small and dingy not at all the way they are shown on line. Our bathroom mirror was filthy. Housekeeping was at our door at 8am when check-out is at noon.
2.5 Mediocre
Pros: Location was good
Cons: Rooms were small. Condensation on windows in room awful. Level of cleaning poor as evidenced by a picture of a employment card belonging to a previous guest by my bed. I spotted it within one day. If the cleaners had cleaned they would have spotted it. Nail clipping on bedroom floor. Long dark hair in bathroom. I have grey short hair. The hotel is tired and dated. Building works going on and we were not advised beforehand. Not a great experience
9.0 Excellent
Pros: Location is great, price is the best around.I did not have a fee added to my reservation like some had mentioned. Excellent signal here using my hotspot. WiFi was not terrible either.
Cons: Two things that could be improved: there were a few pieces of trash (receipts) left by the table.(Easy to toss though..not worth the hassle to call somebody over in my opinion).Water bottles given out are not eco friendly at all.Filling stations for cups?
The Hotel Felix opened in Spring of 2009 after a USD 50 million dollar redevelopment. As downtown Chicago's first Silver LEED's certified hotel in river north area- Hotel Felix is eco friendly delivers an enriching experience that not only benefits our guests but the environment as well with the use of Organic materials and Renewable resources. guests will feel happy.naturally.Other amenities - Spa onsite with private treatment rooms.Restaurant.Business Center.Fitness Center and Meeting rooms. The rooms include iHome system. in room safe large enough for most laptops. upgraded bath amenities and robes in each room.Valet parking is available at a charge of USD 60 per night subject to change without notice, located offsite.Restaurant - Taketie-Sushi Bar Open daily from 5pm to 10pmRoom Service is Available Daily.
Originally built to accommodate visitors to the Worlds Colombian Exposition in 1893, the guest rooms and suites of the Congress Plaza Hotel are truly spacious by todays standards. There are a total of 870 guest accommodations, including 36 deluxe suites, many of which overlook the beautiful waters of Lake Michigan. High speed internet in guest rooms is complimentary. Wireless internet in the lobby IS free for all registered guests. Adult rates start at age 15 and older for a fee of $20 additional per person. Smoking rooms are based on availability at check in. Iron/Ironing board & Hairdryer & safe deposit box in all guest rooms.Overnite Valet parking is $49.00. parking at next door garage is $44.00
Overall 7.6 Good
Based on 14,562 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
8.0
Excellent
8.0
Pros: The painting in the bar is an extraordinary modernist piece. I couldn't take my eyes off of it.
Excellent
8.8
Pros: Great value for location. Old charm feeling.
Okay
4.0
Pros: The location on Michigan Avenue iIn downtown Chicago s perfect. I enjoyed the historical nature of this hotel.
Excellent
8.0
Okay
5.0
Pros: It was close to my location of destination
Okay
5.0
Excellent
9.4
Pros: What a grand old lady this hotel is. Soak up the ambience and the history and enjoy the great location.
Good
6.7
Pros: The location and the history.
Excellent
10.0
Pros: Staff cleanliness location to our visit
Excellent
9.0
Pros: comfortable stay. they put us in a room near our group.
Good
7.0
Pros: History
Details
Reviews
Overall 7.6 Good
Based on 14,562 reviews
Location
9.5
Service
7.1
Value
5.9
Room
5.6
Cleanliness
5.3
Food
5.2
WiFi
5.2
Amenities
5.0
Vibe
4.9
Breakfast
4.2
Wellness
2.0
Location
9.5
Service
7.7
Amenities
5.5
Room
5.5
Value
5.2
Vibe
5.0
Cleanliness
4.7
Food
4.6
Breakfast
4.5
WiFi
3.5
Location
9.6
Service
7.1
Room
6.1
Value
5.4
Comfort
5.3
Vibe
4.9
Food
4.8
Breakfast
4.0
WiFi
3.7
Location
9.2
Service
6.9
Room
5.3
Food
5.3
Breakfast
4.3
Cleanliness
4.3
WiFi
3.3
Vibe
3.2
Location
9.6
Service
6.6
Value
5.9
Room
5.6
Food
5.5
Breakfast
4.9
Amenities
4.4
WiFi
3.8
Cleanliness
3.6
Vibe
3.4
Wellness
1.7
8.0 Excellent
Pros:
Cons: the noise of airconditioner is too loud，the charge for electronic staff is not easy to use，there is no table around and i can only put things on floor when charging it.
8.0 Excellent
Pros: The painting in the bar is an extraordinary modernist piece. I couldn't take my eyes off of it.
Cons:
8.8 Excellent
Pros: Great value for location. Old charm feeling.
Cons: Bathrooms dated - vanity and shower door nice, but toilet and tub needed updating.
4.0 Okay
Pros: The location on Michigan Avenue iIn downtown Chicago s perfect. I enjoyed the historical nature of this hotel.
Cons: The hotel needs major remodeling and tender, loving care to bring it back to life. It should be remodeled.
8.0 Excellent
Pros:
Cons: The in room heating fans are too loud
5.0 Okay
Pros: It was close to my location of destination
Cons: Old & smelly, nothing was up to date
5.0 Okay
Pros:
Cons: 22” pc monitor as TV???
9.4 Excellent
Pros: What a grand old lady this hotel is. Soak up the ambience and the history and enjoy the great location.
Cons: Make no doubt this place old, but beautiful. The pipes creak, the elevators break down occasionally but definitely great value for money considering her location.
6.7 Good
Pros: The location and the history.
Cons: Very old, lacking renovation and improvements.
10.0 Excellent
Pros: Staff cleanliness location to our visit
Cons: No
9.0 Excellent
Pros: comfortable stay. they put us in a room near our group.
Cons: Light was out in the hallway and when we arrived it was insanely hot in the room.
7.0 Good
Pros: History
Cons: I did not get tooth brush kit when I needed for twice. 1. House keeper went home, 2) Run out of it
Originally built to accommodate visitors to the Worlds Colombian Exposition in 1893, the guest rooms and suites of the Congress Plaza Hotel are truly spacious by todays standards. There are a total of 870 guest accommodations, including 36 deluxe suites, many of which overlook the beautiful waters of Lake Michigan. High speed internet in guest rooms is complimentary. Wireless internet in the lobby IS free for all registered guests. Adult rates start at age 15 and older for a fee of $20 additional per person. Smoking rooms are based on availability at check in. Iron/Ironing board & Hairdryer & safe deposit box in all guest rooms.Overnite Valet parking is $49.00. parking at next door garage is $44.00
With a stay at Inn of Chicago, you'll be centrally located in Chicago, steps from Michigan Avenue and 4 minutes by foot from Tribune Tower. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Overall 7.0 Good
Based on 5,581 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Good
7.0
Pros: Staff were friendly and the check-in and out processes were very fast. Bed was comfy. Room was very quiet - surprising for the location (which is excellent). Beautiful updated reception area with lots of seating. Several tradeoffs (see what I did not like), but really a very good value.
Excellent
10.0
Pros: I liked the room & its amenities. Quiet & comfortable. The Stsff was very helpful. Good value for the money. Good location for me. Thanks.
Good
6.0
Pros: Location
Mediocre
3.3
Pros: Location is all
Poor
1.0
Pros: The design and decor of the lobby and bar area were amazing but once I reached my room I was not happy because I was expecting more from what I previously saw.
Excellent
8.8
Pros: Location was great!
Good
7.9
Pros: Free WiFi, excellent location just off the main shopping street.
Excellent
10.0
Pros: Staff and location was excellent
Good
7.0
Pros: Great location, nice check in, slept well.
Mediocre
3.0
Pros: the location was great, but I think the owners use this location to prevent the need to update the hotel and keep it clean
Okay
5.0
Good
7.0
Pros: Location
Details
Reviews
Overall 7.0 Good
Based on 5,581 reviews
Location
9.5
Service
7.2
Food
5.9
WiFi
5.3
Vibe
3.9
Room
3.9
Comfort
3.7
Cleanliness
3.5
Wellness
3.2
Breakfast
1.9
Location
9.5
Service
7.3
Room
4.0
WiFi
4.0
Vibe
3.9
Comfort
3.8
Cleanliness
3.0
Breakfast
2.4
Location
9.4
Service
7.1
Food
5.8
Cleanliness
3.7
Comfort
3.2
Room
3.1
Vibe
3.0
Location
9.4
Service
6.9
Food
5.3
Comfort
3.4
Cleanliness
3.3
Room
3.1
Vibe
3.0
WiFi
2.6
Location
9.7
Value
7.6
Service
7.2
Amenities
4.4
Room
4.2
Comfort
3.9
WiFi
3.9
Cleanliness
3.8
Vibe
2.8
Breakfast
2.1
7.0 Good
Pros: Staff were friendly and the check-in and out processes were very fast. Bed was comfy. Room was very quiet - surprising for the location (which is excellent). Beautiful updated reception area with lots of seating. Several tradeoffs (see what I did not like), but really a very good value.
Cons: Bar was not open at all on Saturday or Sunday evenings (apparently it's open whenever the bartender chooses to show up). In my room, the bathroom had some mildew on the ceiling (no exhaust fan); some tannish smears on the wall near the window and a brown spot on the window coverings - not places the housekeeping staff would normally examine, but I notice. My room furnishings, decor, and carpet were pretty lackluster and dated - not consistent with the updated reception area.
10.0 Excellent
Pros: I liked the room & its amenities. Quiet & comfortable. The Stsff was very helpful. Good value for the money. Good location for me. Thanks.
Cons: Nothing.
6.0 Good
Pros: Location
Cons: This hotel is old and dated and as a result they are in need of a total overhaul from new faucets that don’t leak all night to phones that work (we couldn’t even use to call front desk) to new tiles and carpet that didn’t look dingy a
3.3 Mediocre
Pros: Location is all
Cons: Everything
1.0 Poor
Pros: The design and decor of the lobby and bar area were amazing but once I reached my room I was not happy because I was expecting more from what I previously saw.
Cons: My room was dirty, the ice machines on my floor and the next top and bottom floors were not working or present. I did not like how the TV remote offered a movie button but there were no in room selections of movies available. It was noisy.
8.8 Excellent
Pros: Location was great!
Cons: Rooms were small
7.9 Good
Pros: Free WiFi, excellent location just off the main shopping street.
Cons: The heater makes a lot of noise.
10.0 Excellent
Pros: Staff and location was excellent
Cons:
7.0 Good
Pros: Great location, nice check in, slept well.
Cons: Very basic room, no frills.
3.0 Mediocre
Pros: the location was great, but I think the owners use this location to prevent the need to update the hotel and keep it clean
Cons: the building is very run down: peeling and molding wallpaper, dead bug swashed on walls, "blood"(or something) on the inside of our bedroom door, heater falling off the wall, bathroom walls and cabinets falling apart (I have photos if you'd like to see)
5.0 Okay
Pros:
Cons: wifi is bad
7.0 Good
Pros: Location
Cons:
With a stay at Inn of Chicago, you'll be centrally located in Chicago, steps from Michigan Avenue and 4 minutes by foot from Tribune Tower. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Where to stay in Chicago?
Our Heatmaps tool will help you find the perfect place to stay in Chicago by showing you how close hotel options are to major activities