|""Comfy bed, amazing restaurant, friendly staff.""||(in 21 reviews)|
|"View in room was spectacular!"||(in 8 reviews)|
|"great location and friendly staff."||(in 23 reviews)|
|""The beds, linens, and location""||(in 2 reviews)|
|"Not terribly clean: a big clump of hair on the tiles my first day."||(in 1 review)|
|"Paid WiFi at $15 plus tax per day."||(in 1 review)|
|friendly staff||in 58 reviews|
|great location||in 50 reviews|
|beautiful hotel||in 35 reviews|
|great view||in 31 reviews|
|free wifi||in 18 reviews|
|queen beds||in 16 reviews|
|spacious rooms||in 15 reviews|
|walking distance||in 15 reviews|
|field museum||in 13 reviews|
|comfortable bed||in 12 reviews|
|big clump||in 9 reviews|
|tax per day||in 9 reviews|
|young lady||in 8 reviews|
|chicago||in 7 reviews|
|grant park||in 7 reviews|
|buckingham||in 5 reviews|
|clean big||in 4 reviews|
|close to everything||in 4 reviews|
Wet Art Deco feel, check in was smooth and service with a smile.
TV didn’t work
The breakfast buffet was the best and very reasonably priced. All staff were extremely helpful.
Too expensive. They charge you for everything
Rooms are pretty clean and comfort
Staff was really bad, they treat you in a bad way, they didnt provide any help, they charge you for everything. I asked for a double bed room and they charged me extra 20$ even I requested the room weeks ago, Internet isnt free and is really expensive.
Staff promptly covered our mistake of a missing room with a walk-in and helped the family stay together during the vacations!
Like this place.
For Chicago Michigan Avenue, the price is good for quality, clean rooms. Yes the room is small but very functional. Large bathrooms and plenty of storage.
Great location and valet parking is great after long drive
"Historic " structure inside
The room we had was amazing. The view was amazing. The hotel itself was amazing.
The lady who checked us in was very very rude, we booked 2 double beds a month I'm advance and she leads to tell me that we did not. We told her that we wanted 2 queen beds and she lies and says there aren't any rooms available with the bed arrangement we want. When I pull out the paper and show her the we had 2 queen beds, she goes to talk to another person and than a room that fits what we wanted magically appears. Other than this ridiculous incident all of the other staff was very very nice. Avoid checking in with the African-American girl with braces.
The room was comfortable and updated. There was an employee who listened to me (Iesha) and displayed professionalism and good customer service when there was a HUGE error in the room reservation on the part of Kayak/Get a Room. Lobby was inviting,
The hotel forced me to upgrade my room and pay more per night due to the reservation made through Kayak/Get a Room which did not secure 2 double beds for 4 people. They contract with Kayak but you still need to call the hotel directly to be sure you are receiving the room you requested. Does not make sense to contract if you still need to call them directly. They did not clean the room during the stay unless asked directly.
Great location, clean room, friendly service
Food service only began at 6am.
The hotel was fantastic as well as the staff.It was clean and the bed was extremely comfortable. Great recommendations for activities and food. We had the the tasting menu at Mercat restaurant and had some of the best food we ever tasted. We will definitely be staying here the next visit to Chicago!
The Windy City is a favorite among travelers. When travelers start their trip in Chicago, they will need to focus on finding lodging. One of the most popular stops in the area is the Blackstone, Autograph Collection in the heart of downtown Chicago. This hotel features views of Lake Michigan and Grant Park. It has a fitness center, concierge, 335 rooms, meeting spaces, fitness center, business center, ATM, pet-friendly rooms, and ice machines.
The guest rooms feature WiFi, comfortable rooms, mini fridge, air conditioning, alarm clock, coffee and tea maker, iron, in-room safe, flat- screen television with cable and Internet TV, fireplace, wet bar, bathrobe, and hairdryer. Dining located on-site is Mercat a la Planxa, Timothy’s Hutch, and Market by Blackstone.
When guests of the hotel are ready to get out and about, they can visit Grant Park, John G. Shedd Aquarium, Buckingham Fountain, Magnificent Mile, Adler Planetarium, Chicago Symphony Orchestra, Lincoln Park Zoo, Lyric Opera, and Willis Tower. The exploring will take a lot of their days while they are here in Chicago. Guests of the hotel will get a true Chicago experience when they visit these areas!
Booking a room is as easy as pie here. This is a popular place for travelers, so it is key to book in advance. If guests have any questions about their stay, the staff is friendly and courteous and can answer all of the questions they may have about the hotel and the Chicago area. Once guests have stayed here, they always find their way back.
based on 121 reviews
Policies vary by room type and provider.
Guests with existing The Blackstone Autograph Collection reservations for any future arrival date, including reservations with pre-paid rates, can make full changes or cancellations without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by 30 June 2020. For guests making new reservations at The Blackstone Autograph Collection for any future arrival date, including reservations with pre-paid rates, between today and 30 June 2020, reservations may be changed or cancelled at no charge up to 24 hours before your scheduled arrival date. For more information, visit the Mariott Response to COVID-19 page.
The Blackstone Autograph Collection is located at 636 South Michigan Avenue in Loop, 0.4 km from the centre of Chicago. Grant Park is the closest landmark to The Blackstone Autograph Collection.
Check-in time is 16:00 and check-out time is 12:00 at The Blackstone Autograph Collection.
No, The Blackstone Autograph Collection does not offer free Wi-Fi.
No, The Blackstone Autograph Collection does not offer free parking.
No, The Blackstone Autograph Collection does not offer free airport shuttle service.
The Blackstone Autograph Collection is 13.9 km from Chicago Midway.
Yes, The Blackstone Autograph Collection is a pet-friendly hotel.
No, The Blackstone Autograph Collection does not have a pool on-site.
The Blackstone Autograph Collection has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.