citizenM Chicago Downtown

4 stars
80 East Wacker Place, Chicago, IL 60601, United States
Chicago, IL
8.9
Very good
based on 1264 reviews
1,264 reviews
Wed 26/11
-
Thu 27/11
1 room, 2 guests
Deals from
$207
/Cheapest rate per night
Room type
Provider
Nightly total
King room
$207
Double room
$292
Standard Room
$415
28 more citizenM Chicago Downtown deals
28 more citizenM Chicago Downtown deals
Photos of citizenM Chicago Downtown
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

CitizenM Chicago Downtown is your launch pad to the Windy City. Step out to snap a selfie at Cloud Gate (locals call it the Bean), stroll along the Chicago Riverwalk just one block away, or dive into culture at Millennium Park and the Art Institute. Inside, you’ll find XL king-size beds, blackout blinds, mood lighting, and app-controlled everything – yes, even the curtains. Fast, free Wi-Fi and Chromecast come as standard, as do the cocktails worth dreaming about at our bar. canteenM is ready with food and drinks 24/7, and there’s a stylish living room for work or wind-down. Fancy a brainstorm? societyM meeting rooms are ready. You’re just minutes from Union Station, the Michigan Avenue bus stop and all that downtown Chicago has to show off. Sleep, stream, sip and repeat – all in the heart of it.
8.9
Very good rating
Based on 1,264 verified guest reviews

Latest deals for citizenM Chicago Downtown

Wed 26/11
Thu 27/11
Standard Room
bed type unknown
$415
nightly with fees
bed type unknown
$432
nightly with fees
bed type unknown
$447
nightly with fees
King room
bed type unknown
$207
nightly with fees
bed type unknown
$212
nightly with fees
bed type unknown
$241
nightly with fees
Double room
bed type unknown
$292
nightly with fees
bed type unknown
$590
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at citizenM Chicago Downtown

  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Free Wi-Fi
  • Business centre
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Dustbins

Accessibility and suitability

  • Disabled access
  • Lift
  • Accessible by lift
  • Hypoallergenic pillow
  • Allergy-free room
  • No smoking
  • Non-feather pillow
  • Pets not allowed
  • Upper floors accessible by lift

Media and entertainment

  • Radio
  • Flat-screen TV
  • Shared lounge/TV area
  • Cable or satellite TV
  • Tablet
  • TV
  • Smartphone dock

Health and safety

  • Contactless check-in/check-out
  • First-aid kit
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • Safe

Services and conveniences

  • Business centre
  • Safety deposit box
  • Meeting/Banquet facilities
  • Key card access
  • Express check-out
  • 24-hour front desk

Bathroom

  • Shower
  • Hairdryer
  • Toilet
  • Toilet paper

Bedroom

  • Socket near the bed
  • Cleaning products
  • Wardrobe or closet

Dining

  • Restaurant
  • Bar/Lounge
  • Refrigerator

General

  • Telephone
  • City view
  • Storage available

Laundry

  • Iron and ironing board

Workspace

  • Desk

Fitness

  • Fitness centre

Reviews of citizenM Chicago Downtown

8.9
Very good
1264 verified ratings
Wonderful
838
Very good
217
Good
98
Okay
34
Fair
30
Mediocre
19
Poor
29

Summary of reviews

Guests say
Guests appreciated the excellent location and modern amenities of the hotel, with many praising the helpful and friendly staff. However, there were complaints about cleanliness and room size, with some guests feeling that the rooms were too small and not cleaned adequately during their stay.
AI-generated from customer reviews
Location10 out of 10
Service9 out of 10
Amenities8 out of 10
Bed Comfort3.5 out of 10
Cleanliness3 out of 10
Room Size2.5 out of 10
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Score by provider

All reviews

8.0
Very good
David, May 2025
Other than the difficulty with bed entry and egress issues for a couple, this hotel was sufficient for our needs.
10
Wonderful
Carroll, Mar 2025
It was fabulous. Great experience. When I’m in Chicago this is where I’ll stay

Location

80 East Wacker Place, Chicago, IL 60601

What's nearby

  • Michigan Avenue Bridge208 m
  • Chicago Theater258 m
  • Millennium Park0.5 km
  • Art Institute of Chicago0.8 km
  • Magnificent Mile0.9 km
  • Michigan Avenue0.9 km
  • Chicago Board of Trade Building1.2 km
  • Museum of Contemporary Art1.2 km
  • River North1.3 km
  • Willis Tower1.3 km
  • Grant Park1.3 km
  • Navy Pier1.8 km

Policies

Check-in/Check-out

Check in anytime after 14:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at citizenM Chicago Downtown

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at citizenM Chicago Downtown

  • How long should you stay at citizenM Chicago Downtown? KAYAK users usually book their rooms here for 4 days.

FAQs when booking at citizenM Chicago Downtown

  • Where is citizenM Chicago Downtown located?

    citizenM Chicago Downtown is located at 80 East Wacker Place in Loop, 1.3 km from the centre of Chicago. Michigan Avenue Bridge is the closest landmark to citizenM Chicago Downtown.

  • When is check-in time and check-out time at citizenM Chicago Downtown?

    Check-in time is 14:00 and check-out time is 11:00 at citizenM Chicago Downtown.

  • Does citizenM Chicago Downtown offer free Wi-Fi?

    Yes, citizenM Chicago Downtown offers free Wi-Fi.

  • How far is citizenM Chicago Downtown from the airport?

    citizenM Chicago Downtown is 14.9 km from Chicago Midway.

  • How does KAYAK find such great citizenM Chicago Downtown hotel deals?

    KAYAK scours the web for all room deals available at citizenM Chicago Downtown in Chicago and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at citizenM Chicago Downtown and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for citizenM Chicago Downtown.

Nearby hotels and places to stay

Closest

See more nearby stays
3-star hotel
14% cheaperHampton Inn Chicago Downtown/N Loop/Michigan Ave7.8 Good (1,958 reviews)0.03 kmFitness centre, Bar/Lounge, Free Wi-Fi$178+
3-star hotel
Hilton Garden Inn Chicago Downtown Riverwalk8.4 Excellent (1,400 reviews)0.04 kmFitness centre, Restaurant, Room service$209+
4-star hotel
Pendry Chicago8.8 Excellent (1,353 reviews)0.05 kmFitness centre, Restaurant, Bar/Lounge$240+
Enjoy a Hassle-Free Stay in Chicago! Pets Allowed, Close to Chicago Riverwalk
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Cheapest

See cheapest stays in Chicago
4-star hotel
26% cheaperRiver Hotel8.3 Excellent (5,274 reviews)0.11 kmFitness centre, Restaurant, Bar/Lounge$153+
4-star hotel
24% cheaperClub Quarters Hotel Wacker at Michigan, Chicago8.2 Excellent (3,565 reviews)0.1 kmFitness centre, Bar/Lounge, Room service$157+
3-star hotel
18% cheaperHilton Garden Inn Chicago Downtown Magnificent Mile7.9 Good (3,185 reviews)0.56 kmIndoor pool, Fitness centre, Restaurant$170+
4-star hotel
17% cheaperSwissôtel Chicago8.6 Excellent (2,284 reviews)0.46 kmFitness centre, Restaurant, Bar/Lounge$172+

Most recommended

See most recommended stays in Chicago
5-star hotel
The Langham Chicago9.4 Excellent (933 reviews)0.26 kmIndoor pool, Fitness centre, Restaurant$745+
1-star hotel
Chicago Aqua
9.4 Excellent (58 reviews)0.39 km$438+
4-star hotel
L7 Chicago by LOTTE9.1 Excellent (1,522 reviews)0.09 kmFitness centre, Restaurant, Bar/Lounge$278+
5-star hotel
Trump International Hotel & Tower Chicago9.1 Excellent (2,149 reviews)0.24 kmIndoor pool, Fitness centre, Restaurant$529+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8.7
1.3 km
Chicago Midway
14.9 km

Everything you need to know for your stay in Chicago