4 stars
citizenM Chicago Downtown
Photos of citizenM Chicago Downtown
Overview
Hotel with a fitness center, steps from Michigan Avenue A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and coffee/tea in a common area. Housekeeping is available on request. CitizenM Chicago Downtown offers 280 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers. This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and irons/ironing boards. Housekeeping is provided on request. Recreational amenities at the hotel include a fitness center.
Amenities at citizenM Chicago Downtown
- Fitness centre
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Business centre
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Dustbins
Accessibility and suitability
- Disabled access
- Lift
- Accessible by lift
- Hypoallergenic pillow
- Allergy-free room
- No smoking
- Non-feather pillow
- Upper floors accessible by lift
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- Tablet
- TV
- Smartphone dock
Services and conveniences
- Business centre
- Safety deposit box
- Meeting/Banquet facilities
- Key card access
- Express check-out
- 24-hour front desk
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
Bedroom
- Socket near the bed
- Cleaning products
- Wardrobe or closet
Dining
- Restaurant
- Bar/Lounge
- Refrigerator
General
- Telephone
- City view
- Storage available
Laundry
- Iron and ironing board
Workspace
- Desk
Fitness
- Fitness centre
Reviews of citizenM Chicago Downtown
8.8
Very good
63 verified ratings
Wonderful
657
Very good
179
Good
81
Okay
30
Fair
23
Mediocre
12
Poor
25
Guests say
Guests generally appreciated the hotel's excellent location, with many highlighting its proximity to key attractions and beautiful views. Cleanliness was also a major positive aspect, with several reviews noting the rooms as very clean and modern. However, the service received mixed reviews, with some guests expressing dissatisfaction regarding communication and room service. The room size was a common point of criticism, with many finding them small, which also impacted their overall experience. Amenities like the tech controls were regarded as innovative but could frustrate guests unfamiliar with them.AI-generated from customer reviews
Sort by:Most recent
Score by provider
8.8 out of 10
477 reviews
8.9 out of 10
35 reviews
8.1 out of 10
16 reviews
Location
80 East Wacker Place, Chicago, IL 60601
What's nearby
- Chicago Theater257 m
- Chicago Riverwalk275 m
- Chicago Cultural Center352 m
- Cloud Gate0.5 km
- Millennium Park0.5 km
- Art Institute of Chicago0.8 km
- Symphony Center0.9 km
- Magnificent Mile0.9 km
- Chicago Lakefront Trail1 km
- Willis Tower1.3 km
- Grant Park1.3 km
- 360 CHICAGO1.3 km
Policies
Check-in/Check-out | Check in anytime after 14:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Essential information about citizenM Chicago Downtown
Low season | October |
|---|---|
High season | October |
Average price (weeknight) | $526 |
When to book a room at citizenM Chicago Downtown
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price