citizenM Chicago Downtown

4 stars
80 East Wacker Place, Chicago, IL 60601, United States
Chicago, IL
+1 312 248 7455
8.9
Very good
based on 1366 reviews
1,366 reviews
Fri 8/5
-
Sat 9/5
1 room, 2 guests
Deals from
$191
/Cheapest rate per night
Room type
Provider
Nightly total
King room
$191
Standard Room
$195
Double room
$278
24 more citizenM Chicago Downtown deals
24 more citizenM Chicago Downtown deals
Lounge
Lobby
Conference room
Bar
Lounge
Outdoor view
Conference room
Lobby
Outdoor view
Lobby
Lounge
Bar
Lounge
Lobby
Building
Bedroom
Bedroom
Other
Outdoor view
Bedroom
Room amenity
Lobby
Conference room
Other
Bedroom
Bedroom
Other
Business centre
Balcony
Gym
Other
Bedroom
Building
Bedroom
Lobby
Bedroom
Bar
Conference room
Gym
Room amenity
Bedroom
Bedroom
Gym
Building
Lobby
Other
Bedroom
Bedroom
Bathroom
Bedroom
Other
Room amenity
Photos of citizenM Chicago Downtown
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

citizenM Chicago Downtown is your launch pad to the Windy City. Step out to snap a selfie at Cloud Gate (locals call it the Bean), stroll along the Chicago Riverwalk just one block away, or dive into culture at Millennium Park and the Art Institute. Inside, you’ll find XL king-size beds, blackout blinds, mood lighting, and tablet-controlled everything – yes, even the curtains. Fast, free Wi-Fi and Chromecast come as standard, as do the cocktails worth dreaming about at our bar. canteenM is ready with food and drinks 24/7, and there’s a stylish living room for work or wind-down. Fancy a brainstorm? societyM meeting rooms are ready. You’re just minutes from Union Station, the Michigan Avenue bus stop and all that downtown Chicago has to show off. Sleep, stream, sip and repeat – all in the heart of it.
8.9
Very good rating
Based on 1,366 verified guest reviews

Latest deals for citizenM Chicago Downtown

Fri 8/5
-
Sat 9/5
Superior room
bed type unknown
$506
nightly with fees
Double room
bed type unknown
$278
nightly with fees
bed type unknown
$682
nightly with fees
King room
bed type unknown
$191
nightly with fees
1 king bed
$198
nightly with fees
bed type unknown
$199
nightly with fees
Standard Room
bed type unknown
$195
nightly with fees
1 king bed
$276
nightly with fees
bed type unknown
$412
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at citizenM Chicago Downtown

  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Free Wi-Fi
  • Business centre
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Dustbins

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Disabled access
  • Roll-in shower
  • Lift
  • Accessible by lift
  • Hypoallergenic pillow
  • Allergy-free room
  • No smoking
  • Lowered sink
  • Non-feather pillow
  • Pets not allowed
  • Upper floors accessible by lift

Media and entertainment

  • Radio
  • Flat-screen TV
  • Shared lounge/TV area
  • Cable or satellite TV
  • Tablet
  • TV
  • Smartphone dock

Bathroom

  • Raised toilet
  • Shower
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Services and conveniences

  • Business centre
  • Safety deposit box
  • Meeting/Banquet facilities
  • Key card access
  • Express check-out
  • 24-hour front desk

Health and safety

  • First-aid kit
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • Safe

Bedroom

  • Socket near the bed
  • Cleaning products
  • Wardrobe or closet

Dining

  • Restaurant
  • Bar/Lounge
  • Refrigerator

General

  • Telephone
  • Storage available

Laundry

  • Iron and ironing board

Workspace

  • Desk

Fitness

  • Fitness centre

Reviews of citizenM Chicago Downtown

8.9
Very good
1366 verified ratings
Wonderful
904
Very good
235
Good
103
Okay
38
Fair
32
Mediocre
21
Poor
33

Summary of reviews

Guests say
Guests appreciated the hotel's excellent location, friendly and attentive service, and overall cleanliness. Many enjoyed the great views and found the hotel to be a good value for the price. Some guests noted the small room size as a downside, and a few mentioned minor service inconveniences such as lack of microwaves and occasional rude staff behavior. Overall, the hotel offers a pleasant stay with good amenities and a convenient downtown location.
AI-generated from customer reviews
Location9.5 out of 10
Service8.5 out of 10
Cleanliness8 out of 10
Room Size2.5 out of 10
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Score by provider

All reviews

8.0
Very good
David, May 2025
Other than the difficulty with bed entry and egress issues for a couple, this hotel was sufficient for our needs.
10
Wonderful
Carroll, Mar 2025
It was fabulous. Great experience. When I’m in Chicago this is where I’ll stay

Location

80 East Wacker Place, Chicago, IL 60601

What's nearby

  • Michigan Avenue Bridge208 m
  • Chicago Theater258 m
  • Millennium Park0.5 km
  • Art Institute of Chicago0.8 km
  • Magnificent Mile0.9 km
  • Michigan Avenue0.9 km
  • Chicago Board of Trade Building1.2 km
  • Museum of Contemporary Art1.2 km
  • River North1.3 km
  • Willis Tower1.3 km
  • Grant Park1.3 km
  • Navy Pier1.8 km

Policies

Check-in/Check-out

Check in anytime after 14:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at citizenM Chicago Downtown

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at citizenM Chicago Downtown

  • How long should you stay at citizenM Chicago Downtown? KAYAK users usually book their rooms here for 4 days.

FAQs when booking at citizenM Chicago Downtown

  • Where is citizenM Chicago Downtown located?

    citizenM Chicago Downtown is located at 80 East Wacker Place in Loop, 1.3 km from the centre of Chicago. Michigan Avenue Bridge is the closest landmark to citizenM Chicago Downtown.

  • When is check-in time and check-out time at citizenM Chicago Downtown?

    Check-in time is 14:00 and check-out time is 11:00 at citizenM Chicago Downtown.

  • Does citizenM Chicago Downtown offer free Wi-Fi?

    Yes, citizenM Chicago Downtown offers free Wi-Fi.

  • How far is citizenM Chicago Downtown from the airport?

    citizenM Chicago Downtown is 14.9 km from Chicago Midway.

  • How does KAYAK find such great citizenM Chicago Downtown hotel deals?

    KAYAK scours the web for all room deals available at citizenM Chicago Downtown in Chicago and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at citizenM Chicago Downtown and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for citizenM Chicago Downtown.

Nearby hotels and places to stay

Closest

See more nearby stays
3-star hotel
17% cheaperHampton Inn Chicago Downtown/N Loop/Michigan Ave7.9 Good (2,017 reviews)0.03 kmFitness centre, Bar/Lounge, Free Wi-Fi$263+
3-star hotel
18% cheaperHilton Garden Inn Chicago Downtown Riverwalk8.5 Excellent (1,413 reviews)0.04 kmFitness centre, Restaurant, Room service$260+
4-star hotel
Pendry Chicago8.8 Excellent (1,374 reviews)0.05 kmFitness centre, Restaurant, Bar/Lounge$457+
Best Place to Stay in Chicago! Relaxing Unit w/ City View, Pets Allowed!
8 Excellent (3 reviews)0.07 kmFitness centre, Coffee machine$565+

Cheapest

See cheapest stays in Chicago
4-star hotel
27% cheaperRiver Hotel8.4 Excellent (7,066 reviews)0.11 kmFitness centre, Restaurant, Bar/Lounge$231+
4-star hotel
27% cheaperClub Quarters Hotel Wacker at Michigan, Chicago8.3 Excellent (3,794 reviews)0.1 kmFitness centre, Bar/Lounge, Room service$232+
3-star hotel
19% cheaperHilton Garden Inn Chicago Downtown Magnificent Mile8.1 Excellent (3,444 reviews)0.59 kmIndoor pool, Fitness centre, Restaurant$257+
3-star hotel
18% cheaperHilton Garden Inn Chicago Downtown Riverwalk8.5 Excellent (1,413 reviews)0.04 kmFitness centre, Restaurant, Room service$260+

Most recommended

See most recommended stays in Chicago
Dazzling Downtown Stay Near Riverwalk & Museums | 4 Amazing Rooms
10 Excellent (1 review)0.6 kmFitness centre, Coffee machine$1,346+
5-star hotel
The Langham Chicago9.4 Excellent (940 reviews)0.26 kmIndoor pool, Fitness centre, Restaurant$997+
1-star hotel
Aqua Chicago
9.4 Excellent (58 reviews)0.39 km$417+
4-star hotel
L7 Chicago by LOTTE9.2 Excellent (1,811 reviews)0.09 kmFitness centre, Restaurant, Bar/Lounge$404+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8.7
1.3 km
Chicago Midway
14.9 km

Everything you need to know for your stay in Chicago