citizenM Chicago Downtown

4 stars
80 East Wacker Place, Chicago, IL 60601, United States
Chicago, IL
+1 312 248 7455
8.9
Very good
based on 1314 reviews
1,314 reviews
Wed 11/2
-
Thu 12/2
1 room, 2 guests
Deals from
$170
/Cheapest rate per night
Room type
Provider
Nightly total
Standard Room
$170
King room
$174
Superior room
$205
32 more citizenM Chicago Downtown deals
32 more citizenM Chicago Downtown deals
Lounge
Lobby
Conference room
Bar
Lounge
Outdoor view
Lobby
Outdoor view
Lobby
Outdoor view
Lobby
Conference room
Bedroom
Bar
Lounge
Building
Lounge
Patio
Outdoor view
Bedroom
Other
Building
Building
Outdoor view
Bedroom
Other
Lobby
Conference room
Patio
Outdoor view
Outdoor view
Gym
Other
Business centre
Front desk
Business centre
Bedroom
Other
Balcony
Building
Other
Bedroom
Bedroom
Building
Lobby
Bedroom
Bar
Conference room
Room amenity
Bathroom
Gym
Bedroom
Gym
Bedroom
Lobby
Outdoor view
Other
Bedroom
Building
Bedroom
Photos of citizenM Chicago Downtown
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

citizenM Chicago Downtown is your launch pad to the Windy City. Step out to snap a selfie at Cloud Gate (locals call it the Bean), stroll along the Chicago Riverwalk just one block away, or dive into culture at Millennium Park and the Art Institute. Inside, you’ll find XL king-size beds, blackout blinds, mood lighting, and tablet-controlled everything – yes, even the curtains. Fast, free Wi-Fi and Chromecast come as standard, as do the cocktails worth dreaming about at our bar. canteenM is ready with food and drinks 24/7, and there’s a stylish living room for work or wind-down. Fancy a brainstorm? societyM meeting rooms are ready. You’re just minutes from Union Station, the Michigan Avenue bus stop and all that downtown Chicago has to show off. Sleep, stream, sip and repeat – all in the heart of it.
8.9
Very good rating
Based on 1,314 verified guest reviews

Latest deals for citizenM Chicago Downtown

Wed 11/2
Thu 12/2
King room
1 king bed
$174
nightly with fees
bed type unknown
$177
nightly with fees
1 king bed
$177
nightly with fees
Double room
bed type unknown
$272
nightly with fees
bed type unknown
$549
nightly with fees
Standard Room
bed type unknown
$170
nightly with fees
1 king bed
$212
nightly with fees
bed type unknown
$402
nightly with fees
Superior room
bed type unknown
$205
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at citizenM Chicago Downtown

  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Free Wi-Fi
  • Business centre
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Disabled access
  • Roll-in shower
  • Lift
  • Shower chair
  • Accessible by lift
  • Hypoallergenic pillow
  • Allergy-free room
  • No smoking
  • Lowered sink
  • Non-feather pillow
  • Toilet with grab rails
  • Pets not allowed
  • Upper floors accessible by lift

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Dustbins

Media and entertainment

  • Radio
  • Flat-screen TV
  • Shared lounge/TV area
  • Cable or satellite TV
  • Tablet
  • TV
  • Smartphone dock

Bathroom

  • Raised toilet
  • Shower
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Services and conveniences

  • Business centre
  • Safety deposit box
  • Meeting/Banquet facilities
  • Key card access
  • Express check-out
  • 24-hour front desk

Health and safety

  • First-aid kit
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • Safe

Bedroom

  • Socket near the bed
  • Cleaning products
  • Wardrobe or closet

Dining

  • Restaurant
  • Bar/Lounge
  • Refrigerator

General

  • Telephone
  • Storage available

Laundry

  • Iron and ironing board

Workspace

  • Desk

Fitness

  • Fitness centre

Reviews of citizenM Chicago Downtown

8.9
Very good
1314 verified ratings
Wonderful
873
Very good
226
Good
100
Okay
34
Fair
31
Mediocre
21
Poor
30

Summary of reviews

Guests say
Guests loved the hotel's excellent location, with many mentioning its proximity to tourist attractions and convenience. The atmosphere was often described as friendly, with helpful staff contributing to a positive experience. However, there were significant concerns regarding cleanliness and service, with multiple reviews noting that rooms were not cleaned properly and staff were sometimes unhelpful.
AI-generated from customer reviews
Location10 out of 10
Service3 out of 10
Cleanliness2.5 out of 10
Sort by:Most recent

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Score by provider

All reviews

8.0
Very good
David, May 2025
Other than the difficulty with bed entry and egress issues for a couple, this hotel was sufficient for our needs.
10
Wonderful
Carroll, Mar 2025
It was fabulous. Great experience. When I’m in Chicago this is where I’ll stay

Location

80 East Wacker Place, Chicago, IL 60601

What's nearby

  • Michigan Avenue Bridge208 m
  • Chicago Theater258 m
  • Millennium Park0.5 km
  • Art Institute of Chicago0.8 km
  • Magnificent Mile0.9 km
  • Michigan Avenue0.9 km
  • Chicago Board of Trade Building1.2 km
  • Museum of Contemporary Art1.2 km
  • River North1.3 km
  • Willis Tower1.3 km
  • Grant Park1.3 km
  • Navy Pier1.8 km

Policies

Check-in/Check-out

Check in anytime after 14:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at citizenM Chicago Downtown

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at citizenM Chicago Downtown

  • How long should you stay at citizenM Chicago Downtown? KAYAK users usually book their rooms here for 4 days.

FAQs when booking at citizenM Chicago Downtown

  • Where is citizenM Chicago Downtown located?

    citizenM Chicago Downtown is located at 80 East Wacker Place in Loop, 1.3 km from the centre of Chicago. Michigan Avenue Bridge is the closest landmark to citizenM Chicago Downtown.

  • When is check-in time and check-out time at citizenM Chicago Downtown?

    Check-in time is 14:00 and check-out time is 11:00 at citizenM Chicago Downtown.

  • Does citizenM Chicago Downtown offer free Wi-Fi?

    Yes, citizenM Chicago Downtown offers free Wi-Fi.

  • How far is citizenM Chicago Downtown from the airport?

    citizenM Chicago Downtown is 14.9 km from Chicago Midway.

  • How does KAYAK find such great citizenM Chicago Downtown hotel deals?

    KAYAK scours the web for all room deals available at citizenM Chicago Downtown in Chicago and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at citizenM Chicago Downtown and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for citizenM Chicago Downtown.

Nearby hotels and places to stay

Closest

See more nearby stays
3-star hotel
14% cheaperHampton Inn Chicago Downtown/N Loop/Michigan Ave7.8 Good (1,983 reviews)0.03 kmFitness centre, Bar/Lounge, Free Wi-Fi$165+
3-star hotel
21% cheaperHilton Garden Inn Chicago Downtown Riverwalk8.4 Excellent (1,404 reviews)0.04 kmFitness centre, Restaurant, Room service$151+
4-star hotel
Pendry Chicago8.8 Excellent (1,358 reviews)0.05 kmFitness centre, Restaurant, Bar/Lounge$278+
Enjoy a Hassle-Free Stay in Chicago! Pets Allowed, Close to Chicago Riverwalk
0.07 kmFitness centre, Coffee machine$754+

Cheapest

See cheapest stays in Chicago
4-star hotel
24% cheaperCambria Hotel Chicago Loop - Theatre District8.3 Excellent (3,053 reviews)0.43 kmFitness centre, Restaurant, Bar/Lounge$146+
4-star hotel
22% cheaperRiver Hotel8.3 Excellent (5,415 reviews)0.11 kmFitness centre, Restaurant, Bar/Lounge$150+
3-star hotel
21% cheaperHilton Garden Inn Chicago Downtown Riverwalk8.4 Excellent (1,404 reviews)0.04 kmFitness centre, Restaurant, Room service$151+
3-star hotel
21% cheaperHilton Garden Inn Chicago Downtown Magnificent Mile8.1 Excellent (3,260 reviews)0.57 kmIndoor pool, Fitness centre, Restaurant$152+

Most recommended

See most recommended stays in Chicago
5-star hotel
The Langham Chicago9.4 Excellent (941 reviews)0.26 kmIndoor pool, Fitness centre, Restaurant$640+
1-star hotel
Chicago Aqua
9.4 Excellent (58 reviews)0.39 km$408+
4-star hotel
L7 Chicago by LOTTE9.1 Excellent (1,619 reviews)0.09 kmFitness centre, Restaurant, Bar/Lounge$262+
5-star hotel
Trump International Hotel & Tower Chicago9.1 Excellent (2,167 reviews)0.24 kmIndoor pool, Fitness centre, Restaurant$558+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8.7
1.3 km
Chicago Midway
14.9 km

Everything you need to know for your stay in Chicago