Chicago hotels near The Arc at Old Colony
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Soaring 92 stories above the Loop and North Michigan Avenue (hotel goes up to the 28th floor only),Trump International Hotel & Tower
Overall 8.9 Excellent
Based on 4,326 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: customer service
Excellent
10.0
Pros: My stay was wonderful! Room was large with kitchen and magical view . The best Hotel in Chicago !
Excellent
10.0
Pros: Spa/Fitness Center is outstanding. Customer service is second to none. Staff are extremely pleasant.
Excellent
10.0
Excellent
10.0
Pros: Our room was upgraded for us. it was a beautiful room with a great view. We also enjoyed dinner at the restaurant. The meal was very good and the view was even better.
Excellent
10.0
Pros: spa, view, bed, personal touches, cleanliness, amenities.
Excellent
10.0
Pros: Everything exceeded our expectations from the staff to the room. My 13year old daughter and I stayed one night. Only regret is that we couldn't stay longer. Highly recommend staying here and planning to return with the rest of the family.
Excellent
10.0
Pros: Everything!
Good
6.7
Pros: Premier room has decent size plus a kitchen. Nice view of the city. Turn down service is a nice touch
Excellent
10.0
Pros: Top notch service
Excellent
10.0
Pros: Best hotel gym I've ever been in!! Incredible views, rooms, and location. Top notch in every way!
Excellent
10.0
Pros: Probably nicest room we've ever stayed in. We upgraded to the 1 bedroom suite for an extra $---/night. worth it. WOW
Details
Reviews
Overall 8.9 Excellent
Based on 4,326 reviews
Location
9.5
Room
9.1
Service
9.1
Vibe
9.0
Cleanliness
8.6
Comfort
8.6
Wellness
8.6
WiFi
8.4
Amenities
8.2
Pool
8.1
Breakfast
5.8
Value
4.5
Location
9.4
Service
9.3
Room
9.1
Wellness
8.8
Pool
8.4
Breakfast
5.7
Value
4.0
Room
9.6
Location
9.6
Service
9.5
Comfort
8.9
Wellness
8.4
Value
4.4
Location
9.4
Service
9.2
Room
8.4
Service
9.2
Room
8.6
Comfort
8.6
10.0 Excellent
Pros: customer service
Cons:
10.0 Excellent
Pros: My stay was wonderful! Room was large with kitchen and magical view . The best Hotel in Chicago !
Cons:
10.0 Excellent
Pros: Spa/Fitness Center is outstanding. Customer service is second to none. Staff are extremely pleasant.
Cons:
10.0 Excellent
Pros:
Cons: There was no makeup mirror in the bathroom.
10.0 Excellent
Pros: Our room was upgraded for us. it was a beautiful room with a great view. We also enjoyed dinner at the restaurant. The meal was very good and the view was even better.
Cons: nothing
10.0 Excellent
Pros: spa, view, bed, personal touches, cleanliness, amenities.
Cons:
10.0 Excellent
Pros: Everything exceeded our expectations from the staff to the room. My 13year old daughter and I stayed one night. Only regret is that we couldn't stay longer. Highly recommend staying here and planning to return with the rest of the family.
Cons:
10.0 Excellent
Pros: Everything!
Cons: Nothing
6.7 Good
Pros: Premier room has decent size plus a kitchen. Nice view of the city. Turn down service is a nice touch
Cons: A lot of things was not provided and we have to ask for it like a bottle of water, slipper, tooth paste. Also, our TV was broken
10.0 Excellent
Pros: Top notch service
Cons:
10.0 Excellent
Pros: Best hotel gym I've ever been in!! Incredible views, rooms, and location. Top notch in every way!
Cons:
10.0 Excellent
Pros: Probably nicest room we've ever stayed in. We upgraded to the 1 bedroom suite for an extra $---/night. worth it. WOW
Cons:
Soaring 92 stories above the Loop and North Michigan Avenue (hotel goes up to the 28th floor only),Trump International Hotel & Tower
With a stay at Omni Chicago Suites - Magnificent Mile in Chicago (Near North Side), you'll be steps from Michigan Avenue and 4 minutes by foot from Chicago Water Tower. Featured amenities include a business center, express check-in, and express check-out. Planning an event in Chicago? This hotel has facilities measuring 8000 square feet (743 square meters), including conference space.
Overall 8.9 Excellent
Based on 3,386 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9.0
Pros: Location
Excellent
8.8
Pros: Excellent friendly staff throughout the hotel. They bend over backwards to make your visit a success. The hotel was clean, the restaurant had floor to ceiling views of the city. The room was quiet as a church - no noise from surrounding rooms
Excellent
8.3
Pros: Bar/restaurant staff were very exceptional. Food quality was very good. Overall staff was kind and helpful.
Excellent
10.0
Excellent
10.0
Pros: The facility was clean and convenient to everything! The price was outstanding! The staff was 10”% awesome!!!
Excellent
10.0
Pros: Nice and clean room, comfortable bed
Excellent
8.0
Pros: Great staff and location. Room clean and well maintained.
Good
7.0
Good
7.9
Pros: Great location off Michigan Ave. Great staff!
Good
6.0
Pros: This hotel was in a fantastic location and staff was extremely kind.
Excellent
10.0
Pros: Always a win-win with this hotel. Amazing customer service, comfy beds and sheets. Love the suite concept for comfortable stay.
Excellent
10.0
Pros: The German Embassy is in the same building.
Details
Reviews
Overall 8.9 Excellent
Based on 3,386 reviews
Location
9.6
Service
9.0
Room
7.6
Cleanliness
6.9
WiFi
6.4
Breakfast
6.3
Pool
5.9
Location
9.8
Service
9.2
Cleanliness
6.7
Room
6.4
Breakfast
6.2
Comfort
6.2
Pool
5.8
WiFi
4.9
Location
9.7
Service
9.0
Comfort
6.9
Cleanliness
6.6
Room
6.5
Value
5.5
Location
9.6
Service
9.0
Comfort
7.1
Room
6.7
Location
9.6
Room
7.3
Comfort
7.3
9.0 Excellent
Pros: Location
Cons: Restaurant / Bar should be coordinated more with hotel / stay, .. i.e. we had to pay for a cup of coffee in the morning after we had a small cup in our room. TV is off to side in bedroom and can't tilt.
8.8 Excellent
Pros: Excellent friendly staff throughout the hotel. They bend over backwards to make your visit a success. The hotel was clean, the restaurant had floor to ceiling views of the city. The room was quiet as a church - no noise from surrounding rooms
Cons: Room was advertised as corner suite with lake and city views. In actuality we had a small 2 inch sliver of a view of the lake over and between the buildings. The city view was mostly looking into the side of another building. Bed was comfortable but sheets were a little scratchy. That being said I would stay there again without question
8.3 Excellent
Pros: Bar/restaurant staff were very exceptional. Food quality was very good. Overall staff was kind and helpful.
Cons: Only there overnight. No issues
10.0 Excellent
Pros:
Cons: the bottom step in the hot tub is dangerous.
10.0 Excellent
Pros: The facility was clean and convenient to everything! The price was outstanding! The staff was 10”% awesome!!!
Cons:
10.0 Excellent
Pros: Nice and clean room, comfortable bed
Cons:
8.0 Excellent
Pros: Great staff and location. Room clean and well maintained.
Cons: One negative was the relatively small pool and hot tub area was over run on Friday evening with 20 plus people there for a party.There was clearly just one guest that had invited too many others that prevented use by any other guests.Wish hotel regulated
7.0 Good
Pros:
Cons: Staff pounding on my door early Sunday morning when I had a Do Not Disturb sign on the door was quite disturbing.
7.9 Good
Pros: Great location off Michigan Ave. Great staff!
Cons: Clean rooms, but somewhat small
6.0 Good
Pros: This hotel was in a fantastic location and staff was extremely kind.
Cons: Unfortunately the rooms were dated and that alone made the experience not as enjoyable.
10.0 Excellent
Pros: Always a win-win with this hotel. Amazing customer service, comfy beds and sheets. Love the suite concept for comfortable stay.
Cons: Did have some pot smokers on my floor but was quickly taken care of by staff and the hallways smelled fresh again next trip through.
10.0 Excellent
Pros: The German Embassy is in the same building.
Cons:
With a stay at Omni Chicago Suites - Magnificent Mile in Chicago (Near North Side), you'll be steps from Michigan Avenue and 4 minutes by foot from Chicago Water Tower. Featured amenities include a business center, express check-in, and express check-out. Planning an event in Chicago? This hotel has facilities measuring 8000 square feet (743 square meters), including conference space.
Hyatt Regency Chicago is located in the heart of downtown, just steps away from the Magnificent Mile and close to many of the city’s premier businesses, the theatre district, acclaimed shopping and famous attractions. Our guest rooms feature all the comforts of home including a wireless Internet environment. Featuring five restaurants and lounges and amenities such as a 24-hour complimentary fitness center and updated networking spaces.
Overall 8.8 Excellent
Based on 10,957 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
8.0
Pros: Didn’t eat in restaurant
Excellent
10.0
Pros: The ambience
Okay
5.0
Pros: Not much
Excellent
10.0
Pros: This hotel is in a great location – convenient to everything! Decor is nice and updated and the staff is always friendly and accommodating.
Excellent
10.0
Pros: The room had a spectacular view.
Excellent
8.0
Pros: Very nice room and fun hotel for the cost
Good
6.0
Pros: Beautiful. Clean hotel
Excellent
8.0
Pros: Great location and staff were very good. Rooms are a bit dated.
Good
7.5
Pros: Location was amazing
Poor
1.0
Pros:
Excellent
10.0
Pros: This was our second stay at this hotel and it’s always a great experience! The staff is always friendly and accommodating. Love the 24 hr. Market...so convenient!
Excellent
8.0
Pros: Location, cleanliness, options
Details
Reviews
Overall 8.8 Excellent
Based on 10,957 reviews
Location
9.3
Service
8.7
Room
7.4
Breakfast
7.3
WiFi
7.1
Cleanliness
6.8
Comfort
6.2
Value
5.2
Location
9.5
Service
8.7
Breakfast
7.6
Room
7.1
Cleanliness
7.1
Comfort
6.3
Value
5.4
Location
9.2
Service
8.6
Breakfast
7.4
Room
7.1
Cleanliness
6.3
Comfort
6.0
Value
5.6
Location
9.1
Service
8.6
Breakfast
7.2
Cleanliness
6.7
Comfort
6.1
Room
6.0
Value
5.1
Location
9.3
Service
8.6
Amenities
7.7
Breakfast
7.0
Vibe
6.6
Room
6.6
Comfort
6.0
Value
5.3
8.0 Excellent
Pros: Didn’t eat in restaurant
Cons: The restaurant could have stayed open later.tR
10.0 Excellent
Pros: The ambience
Cons:
5.0 Okay
Pros: Not much
Cons: Housekeeping entered the room with the do not disturb sign on the door while I was sleeping. What the hell???!!
10.0 Excellent
Pros: This hotel is in a great location – convenient to everything! Decor is nice and updated and the staff is always friendly and accommodating.
Cons: The feather pillows. Are Chachi
10.0 Excellent
Pros: The room had a spectacular view.
Cons: No
8.0 Excellent
Pros: Very nice room and fun hotel for the cost
Cons: The big bar was randomly closed during happy hour and the lower bar staff service was mediocre at best without offering happy hour.
6.0 Good
Pros: Beautiful. Clean hotel
Cons: Parking options limited near hotel and hotel parking to costly
8.0 Excellent
Pros: Great location and staff were very good. Rooms are a bit dated.
Cons:
7.5 Good
Pros: Location was amazing
Cons: Everything was fine except one of the staff, his name “Alex”. He didn’t treat us well!!!! Actually, we booked this hotel for the second time as a group (8 rooms). We expected better deal with us, however, that guy was very rude, and he didn’t respect us even when we approach the other reception staff. If he didn’t change his behavior this hotel not recommended احد موظفي الاستقبال كان وقح جدا اسمه "أليكس
1.0 Poor
Pros:
Cons:
10.0 Excellent
Pros: This was our second stay at this hotel and it’s always a great experience! The staff is always friendly and accommodating. Love the 24 hr. Market...so convenient!
Cons:
8.0 Excellent
Pros: Location, cleanliness, options
Cons: No
Hyatt Regency Chicago is located in the heart of downtown, just steps away from the Magnificent Mile and close to many of the city’s premier businesses, the theatre district, acclaimed shopping and famous attractions. Our guest rooms feature all the comforts of home including a wireless Internet environment. Featuring five restaurants and lounges and amenities such as a 24-hour complimentary fitness center and updated networking spaces.
The glamour and pageantry of America’s Golden Era is alive and well at Kimpton Hotel Allegro. A historic gem in the heart of Chicago’s downtown Theatre District, surrounded by the Loop’s foremost sights like Grant Park and State Street’s shopping Mecca, this boutique haven boasts lavish theatrics of its own. One step through our welcoming doors will transport you back in time to an era of elegant hobnobbing and comfortable luxury.
Overall 8.6 Excellent
Based on 3,300 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10.0
Pros: Perfect location when going to the theater. Hotel far exceeded our expectations.
Excellent
9.0
Pros: The staff were friendly and knowledgeable ! The locations is PERFECT! And reasonably priced me & my boyfriend will definitely be coming back to this hotel as a staple when we visit Chicago!
Excellent
10.0
Pros: The wonderful pet policy and hotel employee at customer service was great. I loved the customer service driven atmosphere and additional fun amenities like adult beverages and show shine.
Okay
5.0
Pros: localização
Excellent
8.0
Pros: Very nice decor and vibe. Wish i could have stayed longer.
Excellent
10.0
Pros: The staff went overboard to accommodate us. The doorman was wonderful polite helpful and kind. The desk persons were lovely and very helpful answering silly questions from me via text (which was very helpful)
Okay
4.0
Pros: The location was close to the places we attended.
Excellent
10.0
Pros: I loved the interior decor of the hotel and the location is ideal. The staff was very attentive to any need we had. We also had a free drink at check-in which was a treat. I was very impressed!
Excellent
9.0
Pros: Staff was great. Excellent location.
Excellent
8.8
Pros: Central location. Good value for the money.
Excellent
10.0
Pros: Location, staff, room was a bit small but very clean and well appointed Would love to stay there again !!!!
Okay
5.0
Pros: The staff & lobby atmosphere
Details
Reviews
Overall 8.6 Excellent
Based on 3,300 reviews
Location
9.5
Bar
9.1
Vibe
9.1
Service
8.4
Amenities
7.1
Value
6.4
Room
5.9
WiFi
5.2
Breakfast
4.0
Comfort
3.3
Location
9.4
Bar
9.3
Vibe
9.0
Service
8.5
Amenities
7.7
Value
6.5
Room
5.2
WiFi
4.0
Comfort
3.3
Location
9.6
Bar
9.2
Vibe
8.8
Service
8.6
Room
6.0
Comfort
3.3
WiFi
2.9
Location
9.6
Service
8.4
Cleanliness
8.2
Value
6.1
Room
5.6
Comfort
4.0
WiFi
3.3
Location
9.5
Bar
9.0
Vibe
8.8
Service
8.3
Amenities
7.1
Value
6.3
Room
4.8
Comfort
3.0
10.0 Excellent
Pros: Perfect location when going to the theater. Hotel far exceeded our expectations.
Cons:
9.0 Excellent
Pros: The staff were friendly and knowledgeable ! The locations is PERFECT! And reasonably priced me & my boyfriend will definitely be coming back to this hotel as a staple when we visit Chicago!
Cons: I have 0 complaints about our stay and this hotel all expectations were met and/or surpassed
10.0 Excellent
Pros: The wonderful pet policy and hotel employee at customer service was great. I loved the customer service driven atmosphere and additional fun amenities like adult beverages and show shine.
Cons: Not a big deal, but wish the room was a little bigger for two people.
5.0 Okay
Pros: localização
Cons: I was charged for values more expensive for the rooms than the value informed when I reserved the rooms though booking.com. In the reservation of my room for 3 persons, for the 11 nights (Dec30th to Jan10th), the voucher received from booking.com was by total USD1,196 plus taxes. But I was invoiced by USD1,712 plus taxes for the room rate for this period!
8.0 Excellent
Pros: Very nice decor and vibe. Wish i could have stayed longer.
Cons: Only bad thing was the super thin walls in rooms. Could hear the neighbors whole conversation.
10.0 Excellent
Pros: The staff went overboard to accommodate us. The doorman was wonderful polite helpful and kind. The desk persons were lovely and very helpful answering silly questions from me via text (which was very helpful)
Cons: the beds were very small in our double room, and the bathroom doesn't have heat and the shower floor drains into the middle of the room with no place to hang or set items to keep them dry with showering.
4.0 Okay
Pros: The location was close to the places we attended.
Cons:
10.0 Excellent
Pros: I loved the interior decor of the hotel and the location is ideal. The staff was very attentive to any need we had. We also had a free drink at check-in which was a treat. I was very impressed!
Cons:
9.0 Excellent
Pros: Staff was great. Excellent location.
Cons: Rooms a bit small but not too small
8.8 Excellent
Pros: Central location. Good value for the money.
Cons: Rooms a little dated.
10.0 Excellent
Pros: Location, staff, room was a bit small but very clean and well appointed Would love to stay there again !!!!
Cons:
5.0 Okay
Pros: The staff & lobby atmosphere
Cons: Rooms were very tiny, our shower flooded every time we would take one no matter what we did, the floor we were on smelt like cigarettes Was not close to a lot of things.
The glamour and pageantry of America’s Golden Era is alive and well at Kimpton Hotel Allegro. A historic gem in the heart of Chicago’s downtown Theatre District, surrounded by the Loop’s foremost sights like Grant Park and State Street’s shopping Mecca, this boutique haven boasts lavish theatrics of its own. One step through our welcoming doors will transport you back in time to an era of elegant hobnobbing and comfortable luxury.
Swissôtel Chicago is located where the Chicago River meets the Lakefront. Designed by noted Chicago architect Harry Weese, Swissôtel Chicago's famous triangular structure offers the most spectacular views of Grant Park and Lake Michigan. Lobby renovation completed in 2012.
Overall 8.5 Excellent
Based on 12,054 reviews
All reviews
- All reviews
- Business
- Couples
- Families
- Solo
Excellent
10.0
Pros: Customer service was great . Houses keeping excellent
Excellent
10.0
Pros: Proximity
Excellent
10.0
Pros: Great location, friendly staff, delicious restaurant, rooms with amazing views
Excellent
10.0
Pros: Location was great. Staff was fantastic!! Would definitely recommend and visit again!!
Excellent
9.0
Pros: Room was great
Good
7.0
Pros: It was within walking distance of the things we wanted to do
Excellent
10.0
Pros: Good location and great experience even being local to visit Chicago in the night ..
Excellent
10.0
Pros: The lake view room
Excellent
10.0
Pros: The Hotel staff from the door, reception area and Reservationists were on point. Hotel employee took very good care of me. They ensured that my stay was second to none. This made me feel special.
Excellent
10.0
Pros: Great location
Excellent
8.0
Pros: Great amenities & elevated service (when you’re paid attention to... more on that in the did not like section). Very spacious & comfortable room.
Excellent
9.0
Pros: Location
Details
Reviews
Overall 8.5 Excellent
Based on 12,054 reviews
Location
9.0
Room
8.1
Service
8.0
Cleanliness
7.2
Bar
6.7
Wellness
6.6
Beach
6.3
WiFi
6.0
Value
5.0
Breakfast
4.9
Location
8.7
Service
8.0
Room
7.7
Cleanliness
7.1
Wellness
6.8
Food
6.3
Bar
6.2
Amenities
5.9
WiFi
4.6
Value
4.4
Breakfast
4.4
Location
8.9
Room
8.1
Service
8.1
Cleanliness
6.9
Bar
6.8
Wellness
6.6
Amenities
5.9
Value
5.8
Breakfast
5.0
WiFi
4.1
Location
8.5
Room
7.8
Service
7.6
Bar
6.6
Wellness
6.2
Breakfast
5.8
Value
5.1
WiFi
4.6
Pool
3.0
Location
9.3
Room
8.3
Service
8.1
Cleanliness
7.0
Bar
6.6
Wellness
6.5
Value
4.8
Breakfast
4.5
10.0 Excellent
Pros: Customer service was great . Houses keeping excellent
Cons:
10.0 Excellent
Pros: Proximity
Cons: Pool!
10.0 Excellent
Pros: Great location, friendly staff, delicious restaurant, rooms with amazing views
Cons:
10.0 Excellent
Pros: Location was great. Staff was fantastic!! Would definitely recommend and visit again!!
Cons:
9.0 Excellent
Pros: Room was great
Cons: We could be using this often. Daughter, her husband and our granddaughter live in a condo in River East but only 2 bedrooms. We need a cheaper room.
7.0 Good
Pros: It was within walking distance of the things we wanted to do
Cons: The cost of parking was more per day than the cost of the room and we were not aware of that and then they told us that there were no other options but yet we found around right across the street that was literally half the cost
10.0 Excellent
Pros: Good location and great experience even being local to visit Chicago in the night ..
Cons:
10.0 Excellent
Pros: The lake view room
Cons: Expensive dining/snacks
10.0 Excellent
Pros: The Hotel staff from the door, reception area and Reservationists were on point. Hotel employee took very good care of me. They ensured that my stay was second to none. This made me feel special.
Cons:
10.0 Excellent
Pros: Great location
Cons:
8.0 Excellent
Pros: Great amenities & elevated service (when you’re paid attention to... more on that in the did not like section). Very spacious & comfortable room.
Cons: Shower door not fully leak proof. If you’re taking a long shower and unaware, the bathroom floor starts to pool water. Was initially ignored when checking in. 2 people at desk but only 1 working the other chatting w a non-guest. OLD MAKEUP on hand
9.0 Excellent
Pros: Location
Cons: The elevators. Six elevators and everyone is always waiting on just one. And because you choose the floor from outside the elevator, if people choose not to take it because it’s full (which happened frequently), you still have to stop at their floo
Swissôtel Chicago is located where the Chicago River meets the Lakefront. Designed by noted Chicago architect Harry Weese, Swissôtel Chicago's famous triangular structure offers the most spectacular views of Grant Park and Lake Michigan. Lobby renovation completed in 2012.
Welcome to the Hilton Chicago, Chicago’s best address for business or leisure, where a $50 million rejuvenation now provides you an environment where Cool meets Classic. The Hilton Chicago is located in the South Loop district of downtown Chicago, overlooking Grant Park, Lake Michigan, and within walking distance of State Street shopping, Financial District, Millennium Park, The Field Museum, Buckingham Fountain, Shedd Aquarium, Adler Planetarium and Soldier Field. The Hilton Chicago is also convenient to noted learning institutions such as University of Chicago, Columbia College, Roosevelt University and DePaul University. The Hilton Chicago provides easy access steps from its doors to local transportation by taxi, public bus or train which takes you directly to the numerous dining and shopping options, a multitude of surrounding corporate or association based offices, or a day out at Wrigley Field - Cubs, Cellular Field -White Sox and United Center - Bulls and Blackhawks. Business travelers from IBM, CNA Insurance, General Electric, Microsoft, Hewlett Packard, Accenture, Aramark, Siemens, Deloitte, Johnson and Johnson and many others enjoy the modern business conveniences of the Hilton Chicago. Those attending conventions/tradeshows will want to take advantage of the Hilton Chicago by being the second closest hotel to McCormick Place. The Hilton Chicago offers you 1541 stylishly designed accommodations, including 600 oversized rooms with two queen beds and two full bathrooms and our new Business Class Rooms with contemporary decor, complimentary WiFi, free access to fitness center and in-room refrigerator. You can also enjoy our Executive Towers Lounge with private floor access along with daily continental breakfast and evening bites and beverages. Other special features and amenities to take advantage of are the city’s largest hotel fitness center with indoor track and full-size pool with outdoor deck, our authentic Irish pub and eatery Kitty O’Shea's, 720 South Bar and Grill serving 3 meals per day, and our new popular grab-n-go SNAX serving on-premise baked goods, sandwiches, salads, pizza, gelatos and Starbuck’s Coffee. Our on-site 400 space parking garage is unique to most Chicago hotels. For those planning a meeting or convention, over 234,000 square feet or 70 rooms are available to you, including the world famous Grand Ballroom where Fortune 500 companies and World Leaders have met and dined for over 85 years.
Overall 8.5 Excellent
Based on 7,460 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
9.2
Pros: The building ,the rooms , the layout , the bar & location. Once you read about the movies and presidents that used this location .. you feel very good :)
Excellent
8.0
Pros: Close to stadium and located on Michigan Ave. Our customer service was wonderful upon our check-in, he was graciously kind to upgrade us to king bed vs giving us a double.
Okay
5.0
Pros: Very convenient location. The concierge was very nice and helpful.
Excellent
10.0
Pros: Location, location, location! plus, having two bathrooms was a great bonus.
Excellent
9.0
Pros: Security provided on New Years Eve.
Mediocre
3.0
Pros: Location
Okay
5.0
Pros: Clean and comfortable
Okay
4.6
Pros: The room was Cold. 67 degrees I told the desk in the morning and she basically said you should have told us sooner. The buffet breakfast is overpriced
Good
6.0
Pros: The location was good
Excellent
10.0
Pros: The staff was attentive and professional. Breakfast delicious. This hotel is centrally located to everything in downtown Chicago. The other was stunningly beautiful.
Excellent
10.0
Pros: Location is great. Wonderful older hotel that has been restored beautifully.
Excellent
10.0
Pros: the convenience to everything in chicago. it's history, ambiance and overall appearance are amazing.
Details
Reviews
Overall 8.5 Excellent
Based on 7,460 reviews
Location
9.0
Amenities
8.0
Service
7.9
Pool
7.4
Breakfast
7.3
Room
7.1
Cleanliness
6.8
Comfort
5.7
WiFi
5.7
Value
4.5
Location
9.0
Wellness
8.1
Service
7.5
Pool
7.2
Breakfast
7.2
Room
7.1
Cleanliness
6.6
Food
6.2
Comfort
6.1
Value
4.4
WiFi
4.3
Location
8.8
Service
8.1
Wellness
7.9
Breakfast
7.8
Pool
7.2
Room
7.1
Cleanliness
6.7
Comfort
5.6
WiFi
4.4
Value
4.3
Location
9.1
Service
7.6
Breakfast
7.0
Vibe
6.4
Cleanliness
6.3
Room
6.1
Comfort
5.6
Value
4.2
Location
9.0
Service
8.1
Breakfast
6.9
Room
5.8
Comfort
5.8
Value
4.6
9.2 Excellent
Pros: The building ,the rooms , the layout , the bar & location. Once you read about the movies and presidents that used this location .. you feel very good :)
Cons: The staff at the reception could be taught to smile .. they feel cold and the city.
8.0 Excellent
Pros: Close to stadium and located on Michigan Ave. Our customer service was wonderful upon our check-in, he was graciously kind to upgrade us to king bed vs giving us a double.
Cons: Everything was great. Rooms could use different lighting to make it more brighter. Its very dim.
5.0 Okay
Pros: Very convenient location. The concierge was very nice and helpful.
Cons: Booked for a discount, room so small, bathroom door couldn't open all the way-hit the toilet. Waste basket in bathroom had a foul order. checking in, lady was less than friendly,Explained nothing. Offered no free amenities.
10.0 Excellent
Pros: Location, location, location! plus, having two bathrooms was a great bonus.
Cons: The check in process was long.
9.0 Excellent
Pros: Security provided on New Years Eve.
Cons: FOOD choices in snack shop were overpriced.
3.0 Mediocre
Pros: Location
Cons: Overall experience
5.0 Okay
Pros: Clean and comfortable
Cons: The gentleman that checked me in did not correctly inform about the parking situation nor did he tell me that I was eligible for an upgrade to my room.
4.6 Okay
Pros: The room was Cold. 67 degrees I told the desk in the morning and she basically said you should have told us sooner. The buffet breakfast is overpriced
Cons:
6.0 Good
Pros: The location was good
Cons: The bathrooms were not clean and they have over charged after we agree to an additional charge for different rooms
10.0 Excellent
Pros: The staff was attentive and professional. Breakfast delicious. This hotel is centrally located to everything in downtown Chicago. The other was stunningly beautiful.
Cons: I liked everything
10.0 Excellent
Pros: Location is great. Wonderful older hotel that has been restored beautifully.
Cons: No
10.0 Excellent
Pros: the convenience to everything in chicago. it's history, ambiance and overall appearance are amazing.
Cons: nothing
Welcome to the Hilton Chicago, Chicago’s best address for business or leisure, where a $50 million rejuvenation now provides you an environment where Cool meets Classic. The Hilton Chicago is located in the South Loop district of downtown Chicago, overlooking Grant Park, Lake Michigan, and within walking distance of State Street shopping, Financial District, Millennium Park, The Field Museum, Buckingham Fountain, Shedd Aquarium, Adler Planetarium and Soldier Field. The Hilton Chicago is also convenient to noted learning institutions such as University of Chicago, Columbia College, Roosevelt University and DePaul University. The Hilton Chicago provides easy access steps from its doors to local transportation by taxi, public bus or train which takes you directly to the numerous dining and shopping options, a multitude of surrounding corporate or association based offices, or a day out at Wrigley Field - Cubs, Cellular Field -White Sox and United Center - Bulls and Blackhawks. Business travelers from IBM, CNA Insurance, General Electric, Microsoft, Hewlett Packard, Accenture, Aramark, Siemens, Deloitte, Johnson and Johnson and many others enjoy the modern business conveniences of the Hilton Chicago. Those attending conventions/tradeshows will want to take advantage of the Hilton Chicago by being the second closest hotel to McCormick Place. The Hilton Chicago offers you 1541 stylishly designed accommodations, including 600 oversized rooms with two queen beds and two full bathrooms and our new Business Class Rooms with contemporary decor, complimentary WiFi, free access to fitness center and in-room refrigerator. You can also enjoy our Executive Towers Lounge with private floor access along with daily continental breakfast and evening bites and beverages. Other special features and amenities to take advantage of are the city’s largest hotel fitness center with indoor track and full-size pool with outdoor deck, our authentic Irish pub and eatery Kitty O’Shea's, 720 South Bar and Grill serving 3 meals per day, and our new popular grab-n-go SNAX serving on-premise baked goods, sandwiches, salads, pizza, gelatos and Starbuck’s Coffee. Our on-site 400 space parking garage is unique to most Chicago hotels. For those planning a meeting or convention, over 234,000 square feet or 70 rooms are available to you, including the world famous Grand Ballroom where Fortune 500 companies and World Leaders have met and dined for over 85 years.
The Fairmont Chicago, Millennium Park is a sophisticated high-rise that combines classic and contemporary styles, with sweeping views of downtown Chicago, Lake Michigan, Grant, Millennium and Maggie Daley Parks. Located just steps from the Loop, the Fairmont Chicago is walking distance to the Art Institute, Navy Pier and the Magnificent Mile.
Overall 8.5 Excellent
Based on 6,635 reviews
All reviews
- All reviews
- Business
- Families
- Couples
- Solo
Excellent
10.0
Pros: When staff found out it was our anniversary, we were upgraded to a suite and were given complimentary champagne and strawberries. Staff was very friendly and helpful with every request. It was a beautiful room with an amazing view. The best!
Okay
5.0
Pros: Location and room size
Excellent
10.0
Pros: Room design -- large and spacious. Unique room layout. Felt very private. Great views
Excellent
9.2
Pros: Staff and Location are Great
Excellent
10.0
Pros: Early check in and room view.
Excellent
9.0
Pros: Locatiion, cleanliness, Spacious room
Okay
5.8
Pros: The lobby area was clean as was our room. It was comfortable enough
Excellent
10.0
Pros: A perfect location for New Year's Eve!
Excellent
10.0
Pros: Super view from the 33rd floor. All the staff we met were terrific.
Good
7.0
Pros: Only had bagels and some fruit
Excellent
8.0
Pros: Nice size room, bathrobes, intelligent bathroom layout.
Excellent
10.0
Pros: I really did like the way their room was sat up. Just wish that I could have stayed more then the one night I was there.
Details
Reviews
Overall 8.5 Excellent
Based on 6,635 reviews
Location
9.3
Service
8.4
Room
7.4
Cleanliness
6.7
WiFi
6.4
Bar
6.1
Food
6.1
Value
5.4
Breakfast
5.3
Wellness
5.1
Location
9.3
Service
8.6
Room
7.1
Cleanliness
6.6
Amenities
6.2
Bar
6.2
Comfort
5.9
Food
5.9
Breakfast
5.6
WiFi
5.4
Value
5.2
Wellness
4.9
Location
9.1
Service
8.4
Room
7.5
Value
6.4
Cleanliness
6.4
Vibe
6.2
Bar
6.2
Amenities
6.0
Food
5.9
Breakfast
5.4
Wellness
4.8
WiFi
4.6
Location
9.4
Service
8.2
Room
7.4
Vibe
6.2
Amenities
6.1
Cleanliness
6.1
Food
5.9
Bar
5.7
Wellness
5.3
Value
5.2
Breakfast
5.2
WiFi
4.0
Location
9.3
Service
7.9
Room
7.3
Vibe
6.2
Food
6.0
Value
4.8
10.0 Excellent
Pros: When staff found out it was our anniversary, we were upgraded to a suite and were given complimentary champagne and strawberries. Staff was very friendly and helpful with every request. It was a beautiful room with an amazing view. The best!
Cons: No--we loved it all!
5.0 Okay
Pros: Location and room size
Cons: Service was horrible.
10.0 Excellent
Pros: Room design -- large and spacious. Unique room layout. Felt very private. Great views
Cons: The unexpected $20 amenity fee not disclosed at booking, $68 valet parking fee. Wallpaper peeling in the bathroom. Made the room look like it was showing it's age. Expect better from this brand.
9.2 Excellent
Pros: Staff and Location are Great
Cons: The room was a deluxe king and I upgraded to a high floor with a view. It was good but did not wow me. The bath sink is small for two people
10.0 Excellent
Pros: Early check in and room view.
Cons: Nope
9.0 Excellent
Pros: Locatiion, cleanliness, Spacious room
Cons: Was staying at 5th floor where i can still hear sound from Outside. 😔 i was expecting more soundproof room
5.8 Okay
Pros: The lobby area was clean as was our room. It was comfortable enough
Cons: Getting to the hotel was a challenge (using google maps put us under ground) The front desk clerk was incompetent - we had paid for our room in full prior to arrival & she kept asking us for a “credit” card for payment (the card I used to pay is both debit & credit but she “insisted” I give her a plain credit card). I finally told her that the hotel had already taken the money out of my account on “this particular card” then she looked at her computer & saw that I was correct. But ran the card for $100 in case we used “incidentals.” (Haven’t checked my card yet to see if they charged us “extra” for anything) The 2nd thing that happened the next morning: we went downstairs for breakfast & on our return to the room neither one of our keys worked in the door to open it. Luckily the housekeeping people were on our floor to open the room for us - this was around 10am & check out wasn’t til noon. We just gathered our things & left.
10.0 Excellent
Pros: A perfect location for New Year's Eve!
Cons:
10.0 Excellent
Pros: Super view from the 33rd floor. All the staff we met were terrific.
Cons:
7.0 Good
Pros: Only had bagels and some fruit
Cons: The bed was not very comfortable The coffee during the convention was awful it was as very bitter almost tasted burned. I went to Dunkin’ Donuts to get coffee Your lunches were excellent
8.0 Excellent
Pros: Nice size room, bathrobes, intelligent bathroom layout.
Cons: Restaurant was a bit pricey for the type of food it serves.
10.0 Excellent
Pros: I really did like the way their room was sat up. Just wish that I could have stayed more then the one night I was there.
Cons: I say that their team was on top of their game the short time I was there. If there was something to dislike about my stay there, it must have been in the basement. Out of sight ..........!
The Fairmont Chicago, Millennium Park is a sophisticated high-rise that combines classic and contemporary styles, with sweeping views of downtown Chicago, Lake Michigan, Grant, Millennium and Maggie Daley Parks. Located just steps from the Loop, the Fairmont Chicago is walking distance to the Art Institute, Navy Pier and the Magnificent Mile.
With a stay at Royal Sonesta Chicago Riverfront, you'll be centrally located in Chicago, within a 5-minute walk of Chicago Theatre and Michigan Avenue. Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Chicago? This hotel features 16000 square feet (1486 square meters) of event facilities.
Overall 8.5 Excellent
Based on 6,143 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9.6
Pros: Prime location. Excellent staff, pleasant, professional and attentive to request. My daughter turned 16, and wanted to spend it in the city. The staff made sure our room had great views. The staff even left our daughter special goodies and a card in our room! As soon as you walk in, the hotel smells like a spa, pretty great. Very good hot water, and water pressure. Beds are soft and fluffy. The drinks (I had martinis) at Hoyts are very good. I couldn’t be happier with the staff, they treated us very good.
Excellent
9.0
Excellent
10.0
Pros: Great location, wonderful views from room and exceptional staff. Room very well appointed, high quality furnishings and great bed
Excellent
10.0
Pros: Room, Location
Good
6.0
Pros: View and location.
Excellent
10.0
Pros: Friendly staff - and just a superb location for Navy Pier, River North, and North Michigan Avenue attractions. You can still enjoy a nice walk to the Loop and destinations such as Millennium Park and the Art Institute.
Excellent
9.0
Pros: Location
Excellent
10.0
Pros: First of all, the hotel was NOT the Wyndham Grand, it was the Royal Sonesta. It changed ownership between when I made the reservation and my arrival. The staff was friendly and helpful. They were able to accommodate my room location request.
Excellent
10.0
Pros: Great view, beautiful facility, very nice staff!
Excellent
10.0
Pros: Location
Excellent
10.0
Pros: beautiful hotel loved the bar plus a cool outside bar when the weather is nice a 5 min walk to the heart of Michigan ave for lunch at the Grand Luxe. it was a great choice
Good
7.0
Pros: the location
Details
Reviews
Overall 8.5 Excellent
Based on 6,143 reviews
Location
9.4
Room
7.8
Service
7.6
Bar
7.3
Vibe
6.4
Food
6.4
WiFi
6.2
Breakfast
4.9
Amenities
3.6
Location
9.2
Room
7.9
Comfort
7.7
Service
7.5
Bar
7.4
Vibe
5.6
Value
5.2
WiFi
4.8
Breakfast
4.6
Amenities
3.4
Location
9.4
Room
7.4
Bar
7.0
Service
6.6
Comfort
6.4
Vibe
6.3
Food
6.0
Breakfast
4.8
WiFi
4.7
Amenities
3.2
Location
9.7
Service
7.4
Room
7.3
Cleanliness
6.2
Food
6.2
Breakfast
5.4
Vibe
4.9
WiFi
4.4
Amenities
3.3
Location
9.5
Service
7.6
Room
7.5
Comfort
7.2
Breakfast
5.1
Vibe
5.1
Amenities
3.3
9.6 Excellent
Pros: Prime location. Excellent staff, pleasant, professional and attentive to request. My daughter turned 16, and wanted to spend it in the city. The staff made sure our room had great views. The staff even left our daughter special goodies and a card in our room! As soon as you walk in, the hotel smells like a spa, pretty great. Very good hot water, and water pressure. Beds are soft and fluffy. The drinks (I had martinis) at Hoyts are very good. I couldn’t be happier with the staff, they treated us very good.
Cons: The Elevators need updating, and sofa beds need to be replaced. (These have been issues since the resort was Wyndham. I’m sure Sonesta will upgrade soon). Besides those two things, our stay was perfect.
9.0 Excellent
Pros:
Cons: Paying extra for water
10.0 Excellent
Pros: Great location, wonderful views from room and exceptional staff. Room very well appointed, high quality furnishings and great bed
Cons:
10.0 Excellent
Pros: Room, Location
Cons:
6.0 Good
Pros: View and location.
Cons: The hotel was old and worn out. We were missing parts of the curtains which allowed the sunlight to burn out retinas first thing in the morning. The bathroom was small without a working vent.
10.0 Excellent
Pros: Friendly staff - and just a superb location for Navy Pier, River North, and North Michigan Avenue attractions. You can still enjoy a nice walk to the Loop and destinations such as Millennium Park and the Art Institute.
Cons: No, but I do wish they might consider making a light breakfast complimentary.
9.0 Excellent
Pros: Location
Cons: Anticipate $67 parking rate per day
10.0 Excellent
Pros: First of all, the hotel was NOT the Wyndham Grand, it was the Royal Sonesta. It changed ownership between when I made the reservation and my arrival. The staff was friendly and helpful. They were able to accommodate my room location request.
Cons: The bathroom needs to be updated. Tub was chipped and the finish was dull. Looked dirty. Also, I needed to use public transportation while in the city. The doorman/concierge was helpful on the day of arrival, but nowhere to be found when leaving.
10.0 Excellent
Pros: Great view, beautiful facility, very nice staff!
Cons:
10.0 Excellent
Pros: Location
Cons:
10.0 Excellent
Pros: beautiful hotel loved the bar plus a cool outside bar when the weather is nice a 5 min walk to the heart of Michigan ave for lunch at the Grand Luxe. it was a great choice
Cons:
7.0 Good
Pros: the location
Cons: nothing
With a stay at Royal Sonesta Chicago Riverfront, you'll be centrally located in Chicago, within a 5-minute walk of Chicago Theatre and Michigan Avenue. Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Chicago? This hotel features 16000 square feet (1486 square meters) of event facilities.
Located in the beating heart of the bustling downtown district, Sheraton Grand Chicago is a urban sanctuary amid iconic attractions. Embrace refined comfort in stylishly appointed hotel accommodations, enhanced by contemporary essentials, the ultra-comfortable Sheraton Signature Sleep Experience and striking views of the lake, river and cityscape. Delight your palate at our hotel restaurants, including Shula's Steak House and the laid-back Chicago Burger Company, open seasonally along the Riverwalk. Enjoy a coveted River North location near Michigan Avenue, Millennium Park, Navy Pier and the Magnificent Mile. Achieve your goals in 125,000 square feet of dynamic event space for meetings, conferences, weddings and social affairs. Punctuate a satisfying day of business or sightseeing with an exhilarating workout in our modern fitness center or a refreshing swim in our sparkling pool. An urban gem in a storied travel destination, our riverview hotel is the perfect home base for your visit to downtown Chicago.
Overall 8.5 Excellent
Based on 5,525 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
8.0
Pros: location
Good
7.0
Pros: Location is great, within walking distance of a number of destinations. Nice view from the room.
Poor
1.0
Pros: I wasn’t there. I have already told you this but you have ignored me.
Excellent
9.0
Pros: Not bad!
Good
6.0
Excellent
8.0
Pros: I liked everything been you’re place 3x with a friend and families
Excellent
10.0
Pros: Location is fantastic and hotel is gorgeous
Excellent
10.0
Pros: Great great great
Excellent
8.0
Pros: Front desk was friendly but disappointed with the bedding numerous stains and we paid to park and couldn’t get our car out especially at check out it took several attempts and grateful the gentleman at front desk helped us
Excellent
10.0
Pros: Very nice hotel, great location on the river. Had a corner room with great views of the river and Lake Michigan. Staff were very friendly and helpful when we asked to change room due to a noisy a/c fan.
Mediocre
2.0
Pros: None. I got a mysterious charge of $76. Called customer service and they transferred me to accounting that went straight to voicemail
Okay
5.0
Pros: Never even aware of breakfast!
Details
Reviews
Overall 8.5 Excellent
Based on 5,525 reviews
Location
9.0
Service
7.8
Room
7.2
Vibe
6.4
Bar
6.0
Comfort
5.8
Breakfast
5.5
Food
5.5
WiFi
5.4
Pool
4.4
Value
3.8
Location
8.6
Service
7.6
Room
6.8
Cleanliness
6.6
Vibe
5.7
Breakfast
5.2
Food
5.1
Comfort
4.9
Pool
4.3
Value
3.5
WiFi
2.7
Location
9.2
Service
7.7
Room
6.7
Bar
5.7
Comfort
5.6
Vibe
5.5
Breakfast
5.1
Food
5.0
Value
3.3
Location
8.9
Service
7.0
Room
6.4
Comfort
5.8
Breakfast
5.2
Value
3.6
Location
9.1
Service
8.0
Amenities
7.6
Room
7.0
Comfort
6.4
Value
3.7
8.0 Excellent
Pros: location
Cons: parking was not very convienent
7.0 Good
Pros: Location is great, within walking distance of a number of destinations. Nice view from the room.
Cons: Long wait to check in. Have to be a “member†for free WiFi. Came back to a dirty room because housekeeping never came. Room was large but strange shape- TV too far from bed to see. Bathtub didn’t drain. Lamp in room flickered. Lots of s
1.0 Poor
Pros: I wasn’t there. I have already told you this but you have ignored me.
Cons:
9.0 Excellent
Pros: Not bad!
Cons: palces to eat not very close other than in house. and only Shula's was open.
6.0 Good
Pros:
Cons: Beds are only full size and very uncomfortable
8.0 Excellent
Pros: I liked everything been you’re place 3x with a friend and families
Cons: The only I don’t like when i have my bookings or up grades my rooms to Kings Bed I instructed them to put cake because is surprise birthday to my partner end up I’m the one surprising no cake in there.
10.0 Excellent
Pros: Location is fantastic and hotel is gorgeous
Cons: Absolutely love staying here and have been for the last 10yrs
10.0 Excellent
Pros: Great great great
Cons:
8.0 Excellent
Pros: Front desk was friendly but disappointed with the bedding numerous stains and we paid to park and couldn’t get our car out especially at check out it took several attempts and grateful the gentleman at front desk helped us
Cons: Bedding
10.0 Excellent
Pros: Very nice hotel, great location on the river. Had a corner room with great views of the river and Lake Michigan. Staff were very friendly and helpful when we asked to change room due to a noisy a/c fan.
Cons: 2 of the 3 restaurants were closed during our stay which left only the Shula Steak House as a dine in option and was quite expensive. Also having earlier told us the kitchen closed at 11 pm, when we returned at 10: 35 pm, we were informed it had already closed and so there were no other eating options in the hotel as no room service.
2.0 Mediocre
Pros: None. I got a mysterious charge of $76. Called customer service and they transferred me to accounting that went straight to voicemail
Cons: I got a mysterious charge of $76. Called customer service and they transferred me to accounting that went straight to voicemail . Pool was freezing, asked attendant to turn it up, they never did. So basically paid for a pool that could not be used
5.0 Okay
Pros: Never even aware of breakfast!
Cons: Place makes me feel excluded
Located in the beating heart of the bustling downtown district, Sheraton Grand Chicago is a urban sanctuary amid iconic attractions. Embrace refined comfort in stylishly appointed hotel accommodations, enhanced by contemporary essentials, the ultra-comfortable Sheraton Signature Sleep Experience and striking views of the lake, river and cityscape. Delight your palate at our hotel restaurants, including Shula's Steak House and the laid-back Chicago Burger Company, open seasonally along the Riverwalk. Enjoy a coveted River North location near Michigan Avenue, Millennium Park, Navy Pier and the Magnificent Mile. Achieve your goals in 125,000 square feet of dynamic event space for meetings, conferences, weddings and social affairs. Punctuate a satisfying day of business or sightseeing with an exhilarating workout in our modern fitness center or a refreshing swim in our sparkling pool. An urban gem in a storied travel destination, our riverview hotel is the perfect home base for your visit to downtown Chicago.
A stay at River Hotel places you in the heart of Chicago, steps from Chicago Riverwalk and Michigan Avenue. Featured amenities include a business center, express check-in, and express check-out.
Overall 8.5 Excellent
Based on 5,353 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
8.0
Pros: Location was in a very nice spot. The staff were nice and professional.
Excellent
8.0
Pros: The locations was fabulous.
Excellent
9.0
Pros: Staff is always accommodating and polite. I stay here often along with other locations and the service is consistent.
Poor
1.0
Excellent
10.0
Pros: The receptionist/employee that checked us in was exceptionally kind and made sure we where taken care of! Overall a great experience, I definitely recommend this hotel to anyone visiting Chicago!
Excellent
8.0
Pros: Location! View! Price!
Excellent
10.0
Pros: The injury compensation commercials
Excellent
10.0
Pros: The location was really nice since all touristy places are walkable distances and so many restaurants nearby. The room was spacious enough for the solo travel. I would not say the view was the best but I don't really care the view so it's all fine for me.
Excellent
8.0
Pros: Staffs were kind and helpful. Location is not bad considering price.
Excellent
9.0
Pros: Location. Clean. Friendly Staff.
Excellent
10.0
Pros: The location was fantastic for walking around Chicago. And the staff was helpful and friendly. The complimentary water was also much appreciated.
Excellent
10.0
Pros: Location
Details
Reviews
Overall 8.5 Excellent
Based on 5,353 reviews
Location
9.7
Service
8.8
Value
8.5
WiFi
8.4
Room
6.4
Breakfast
4.2
Comfort
3.6
Location
9.5
Service
9.2
Value
8.0
WiFi
7.3
Cleanliness
6.6
Room
6.0
Vibe
5.1
Breakfast
4.1
Comfort
3.2
Location
9.8
Service
8.6
WiFi
7.1
Room
6.0
Vibe
5.4
Breakfast
4.0
Comfort
3.5
Location
9.7
Value
8.5
Service
8.3
Wellness
8.1
Food
7.4
Room
6.8
Amenities
5.1
Vibe
5.0
Comfort
4.7
Breakfast
4.4
Location
9.7
Service
8.8
Cleanliness
6.6
Room
5.8
Vibe
5.0
Comfort
3.7
8.0 Excellent
Pros: Location was in a very nice spot. The staff were nice and professional.
Cons: The bed sheets/blanket were not fantastic, but did suffice.
8.0 Excellent
Pros: The locations was fabulous.
Cons: There was a draught from the win dow and the bed was right in front of it.
9.0 Excellent
Pros: Staff is always accommodating and polite. I stay here often along with other locations and the service is consistent.
Cons:
1.0 Poor
Pros:
Cons: Was lied to about a refund by staff now im a extra 148 in the hole i didnt get my room after coming from Minnesota. Had to spend extra at another place. Will not be booking here again or thru booking.com
10.0 Excellent
Pros: The receptionist/employee that checked us in was exceptionally kind and made sure we where taken care of! Overall a great experience, I definitely recommend this hotel to anyone visiting Chicago!
Cons:
8.0 Excellent
Pros: Location! View! Price!
Cons: The bed wasn't a queen. And it would have been nice to have another chair in the room.
10.0 Excellent
Pros: The injury compensation commercials
Cons: It was haunted. We had to disconnect the TV because a ghost keep waking us up. I'm pretty sure the ghost was a white male aged 45 to 55 who died of heart disease after watching too many injury compensation commercials.
10.0 Excellent
Pros: The location was really nice since all touristy places are walkable distances and so many restaurants nearby. The room was spacious enough for the solo travel. I would not say the view was the best but I don't really care the view so it's all fine for me.
Cons: Remote controller for the TV does not work really well which was pretty frustrating. Also, I did not get the instruction about hotel's facilities that much so I needed to figure out on my own.
8.0 Excellent
Pros: Staffs were kind and helpful. Location is not bad considering price.
Cons: Not clean. There were used shampoo, some empty bottle, caps.
9.0 Excellent
Pros: Location. Clean. Friendly Staff.
Cons: Room size.
10.0 Excellent
Pros: The location was fantastic for walking around Chicago. And the staff was helpful and friendly. The complimentary water was also much appreciated.
Cons: The elevators ran so slow sometimes! And it could have used a dish towel or drying rack in the room. Also, it would have been nice to be able to control the thermostat instead of just the fan.
10.0 Excellent
Pros: Location
Cons:
A stay at River Hotel places you in the heart of Chicago, steps from Chicago Riverwalk and Michigan Avenue. Featured amenities include a business center, express check-in, and express check-out.
Chicagos luxury boutique hotel, The Godfrey Hotel Chicago located in the downtown River North neighborhood, a few blocks from Michigan Avenue. With 221 abundantly sized guest rooms and suites and sophisticated amenities including a boutique spa, fitness center, a 4th floor retractable roof-scape lounge and meeting space. The high touch guest service experience is intuitively designed to ensure that you Discover Your element.
Overall 8.5 Excellent
Based on 2,771 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Good
7.0
Pros: Location was good and hotel was clean
Excellent
10.0
Pros: Right in the middle of the city. Awesome dining experience in hotel
Excellent
10.0
Pros: Great, modern and updated decor with beautiful room, bathroom and lobby. Nightlife at the hotel bar was lively and entertaining.
Okay
4.0
Pros: Valet service was very friendly and helpful.
Excellent
10.0
Pros: The cleanliness and concierge. He was very nice and helpful.
Excellent
8.0
Pros: The reduced price and location
Good
7.0
Pros: Food was excellent.
Okay
5.4
Pros: The igloos
Excellent
8.0
Pros: Hotel is beautiful. Great location. 5th floor bar was great.
Mediocre
2.0
Pros: It was convenient for my purposes.
Excellent
9.0
Pros: A bed to die for loved it
Mediocre
3.3
Pros: Location
Details
Reviews
Overall 8.5 Excellent
Based on 2,771 reviews
Location
9.3
Breakfast
7.8
Room
7.7
Bar
7.7
Service
7.3
WiFi
6.5
Comfort
6.0
Wellness
4.3
Location
9.4
Breakfast
8.0
Food
7.9
Amenities
7.5
Service
7.1
Bar
7.0
Room
5.9
Comfort
5.6
Value
5.0
Location
9.3
Cleanliness
7.7
Bar
7.7
Room
7.4
Service
7.4
Comfort
5.9
Location
9.0
Room
6.6
Service
6.6
Comfort
5.9
7.0 Good
Pros: Location was good and hotel was clean
Cons: Hotel had flashing lights outside that came into room with blinds closed. Very annoying. Called front desk and they did nothing about it.
10.0 Excellent
Pros: Right in the middle of the city. Awesome dining experience in hotel
Cons: Can’t stream to tv. Not a big deal though.
10.0 Excellent
Pros: Great, modern and updated decor with beautiful room, bathroom and lobby. Nightlife at the hotel bar was lively and entertaining.
Cons: Nothing I can think of
4.0 Okay
Pros: Valet service was very friendly and helpful.
Cons: This hotel was very noisy all night long. The carpet was very frayed, the floor lamp was broken, the towel bar was coming off the wall in bathroom (only place to hang anything) and the hook on the bathroom door was broken. Cheap, uncomfortable furniture.
10.0 Excellent
Pros: The cleanliness and concierge. He was very nice and helpful.
Cons: N/A
8.0 Excellent
Pros: The reduced price and location
Cons: a little "tired" for 41/2 stars
7.0 Good
Pros: Food was excellent.
Cons: The lights in our room did not one from the controls. We had to unplug the lights.
5.4 Okay
Pros: The igloos
Cons: The vibe was off and they didn’t validate
8.0 Excellent
Pros: Hotel is beautiful. Great location. 5th floor bar was great.
Cons: Parking was $60.
2.0 Mediocre
Pros: It was convenient for my purposes.
Cons: At 3:30 in the morning, water began pouring through the ceiling of the bathroom. I was eventually relocated, with a wry smile and "sorry about the inconvenience" from the front desk. But on checking out neither apologies nor recompense were offered.
9.0 Excellent
Pros: A bed to die for loved it
Cons: Absolutely no
3.3 Mediocre
Pros: Location
Cons: Hot dirty sheets
Chicagos luxury boutique hotel, The Godfrey Hotel Chicago located in the downtown River North neighborhood, a few blocks from Michigan Avenue. With 221 abundantly sized guest rooms and suites and sophisticated amenities including a boutique spa, fitness center, a 4th floor retractable roof-scape lounge and meeting space. The high touch guest service experience is intuitively designed to ensure that you Discover Your element.
The Palmer House Hilton - The Chicago Hotel The World Knows Best Welcome to The Palmer House: a Hilton Hotel - an iconic, world-class downtown Chicago hotel and gateway to Chicago's rejuvenated Loop scene. A modern Chicago grand hotel, the Palmer House is a lively destination within walking distance of the best attractions the city of Chicago has to offer like Millennium Park, Grant Park, Lake Michigan, the Art Institute of Chicago, the theater district, and the Magnificent Mile. Representing a locale close to the best of the city's offerings, shopping on the famed State Street and Jeweler's Row on Wabash Avenue. The Palmer House Hilton Destination: Jay Pritzker Pavilion at Millennium Park, The School of the Art Institute of Chicago, Macy's on State Street, Shopping on the "Mag Mile", Sears Tower, Bank of America Theatre, Chicago Theatre, Oriental Theatre, Goodman Theatre, Chicago Symphony Orchestra, Lyric Opera, Chicago Architecture Foundation, Shedd Aquarium, Field Museum, Adler Planetarium, Spertus Institute of Jewish Studies, Navy Pier, John Hancock Observatory, McCormick Place Convention Center, Chicago Water Tower. The Palmer House Hilton Hotel Location: Museum of Science and Industry, Lincoln Park Zoo, Peggy Notebaert Nature Museum, Brookfield Zoo, Chicago Botanic Garden. The Palmer House Hilton hotel is also a short train or bus ride from U.S. Cellular Field, home of the Chicago White Sox, Wrigley Field, home of the Chicago Cubs, Soldier Field, home of the Chicago Bears, and the United Center, home of the Chicago Bulls and Chicago Blackhawks. As the longest continuously operating hotel in North America, The Palmer House Hilton hotel in Chicago, Illinois has been the destination of choice for every U.S. president since Ulysses S. Grant, world leaders and dignitaries, celebrities, and Chicago's movers-and-shakers. Catering to on-the-go visitors who expect the finest in dining, entertainment and services, the Palmer House is a luxury Chicago hotel that transcends generations with a modern twist on its rich traditions. The Palmer House Hilton Hotel Luxury: Lavishly renovated guest rooms and suites, Upscale furnishings and lush hospitality suites for events, Lockwood, a critically acclaimed "Luxe-dining" restaurant rooted in French and Italian traditions, offering an upscale dining experience as well as business breakfast and lunch seven days a week, Experience Potter's Lounge, a place for legendary cocktailing in the Loop to meet for sophisticated, but relaxed, conversation over drinks, A new Lobby Bar for cocktails and light fare before dinner or the theatre, Walk to State Street retail shopping, Health Club by Precor (usage fee) and a complimentary indoor pool & whirlpool, A highly-trained, award-winning Event and Service Teams for meetings and events, New retail stores on the street level, New on-site Valet Parking, Executive Level that offers virtually "a hotel within a hotel" with a long list of special amenities suited for that busy executive, A self-contained 7th floor conference rooms include thirty-eight function rooms which can accommodate virtually every business need. The Palmer House Hilton Hospitality From the famous Empire Room to the prestigious Grand and State ballrooms, the Palmer House caters to the city's finest social events and meetings. The guest rooms and suites match the hotel's French Baroque styling with metropolitan flair. An architectural wonder in the heart of Chicago, the Palmer House is a sophisticated urban destination that meets the needs of the modern traveler, meetings attendees and Chicagoans alike. With the exceptional service you require and Chicago's most popular Chicago attractions just outside your door, the Palmer House hotel is ready to welcome and host you. Travel should take you places.
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Overall 8.4 Excellent
Based on 11,201 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
8.0
Pros: Location and historical significance. Beautiful lobby.
Excellent
10.0
Pros: Super clean, historical, very nice staff! Close to everything. 3/4 mile to train station. Super close to state street. 1.5 miles to Navy Pier. 2 miles to Water Tower.
Excellent
9.0
Pros: Location
Excellent
10.0
Pros: Soft bed,cleaniness
Excellent
10.0
Pros: It was charming, and had many amenities close by.
Okay
4.0
Pros: The lobby
Poor
1.0
Pros: They have teen porn as part of their cable selection. I was appalled. It was the reason I left early.
Excellent
8.0
Pros: The location was great! Walking distance to most of the many sightseeing.
Excellent
8.0
Pros: The atmosphere is always great here.
Poor
1.0
Pros: I can't find one thing that I like about this place.
Good
7.0
Pros: The location is great! Conveniently located near transportation, food and entertainment.
Excellent
10.0
Pros: Incredible historic hotel with an entire ground floor of high end shops and restaurants in the heart of downtown, couldn't ask for better.
_S-image.jpg?width=330&height=170&xhint=1494&yhint=1216&crop=true)
Details
Reviews
Overall 8.4 Excellent
Based on 11,201 reviews
Location
9.4
Vibe
8.3
Amenities
8.0
Bar
7.2
Service
7.2
Breakfast
7.0
Cleanliness
5.2
Value
5.1
WiFi
5.1
Room
4.9
Comfort
4.1
Pool
1.2
Location
9.6
Amenities
8.4
Vibe
8.3
Service
7.4
Breakfast
7.3
Bar
6.7
Comfort
5.2
Value
5.1
Room
5.0
Cleanliness
4.9
WiFi
3.5
Pool
1.0
Location
9.6
Vibe
8.2
Amenities
7.7
Service
7.3
Breakfast
7.2
Bar
7.0
Value
5.2
Cleanliness
4.9
Room
4.5
Comfort
4.0
WiFi
3.7
Location
9.3
Vibe
7.9
Amenities
7.6
Bar
7.5
Service
7.2
Value
5.4
Cleanliness
5.3
Room
4.5
Comfort
3.7
WiFi
3.3
Location
9.1
Amenities
7.5
Vibe
7.5
Breakfast
7.4
Service
6.9
Value
4.7
Room
3.7
Comfort
3.5
WiFi
3.5
8.0 Excellent
Pros: Location and historical significance. Beautiful lobby.
Cons: No.
10.0 Excellent
Pros: Super clean, historical, very nice staff! Close to everything. 3/4 mile to train station. Super close to state street. 1.5 miles to Navy Pier. 2 miles to Water Tower.
Cons: Rooms are outdated and dark/dreary but that's okay for me. Beds are soft and somewhat lumpy but again not a big deal. I would recommend staying here.
9.0 Excellent
Pros: Location
Cons:
10.0 Excellent
Pros: Soft bed,cleaniness
Cons: No complains
10.0 Excellent
Pros: It was charming, and had many amenities close by.
Cons: We requested a cot 4 times, before receiving it. Was told that we would not pay the extra fee for the hassle, but ended up paying for it.
4.0 Okay
Pros: The lobby
Cons: The room, the bed, the closed pool. Very disappointed!
1.0 Poor
Pros: They have teen porn as part of their cable selection. I was appalled. It was the reason I left early.
Cons:
8.0 Excellent
Pros: The location was great! Walking distance to most of the many sightseeing.
Cons:
8.0 Excellent
Pros: The atmosphere is always great here.
Cons: too long of a line to check in, we had tickets for an event and would have been late to however we were able to check in our luggage and leave so that was nice.
1.0 Poor
Pros: I can't find one thing that I like about this place.
Cons: Rooms are so small and the bathroom can hardly fit two persons at the same time. The toilet takes forever to flush. Nothing is free not even a bottle of water.
7.0 Good
Pros: The location is great! Conveniently located near transportation, food and entertainment.
Cons: The bathroom in our room was not very clean and had mold in multiple areas of the shower. There was no fan in the bathroom. When housekeeping was requested for basic things like towels and pillows it took several hours and multiple requests to receive.
10.0 Excellent
Pros: Incredible historic hotel with an entire ground floor of high end shops and restaurants in the heart of downtown, couldn't ask for better.
Cons: Bathrooms are tiny, nothing to be done - except use the much larger showers in the fitness center!
The Palmer House Hilton - The Chicago Hotel The World Knows Best Welcome to The Palmer House: a Hilton Hotel - an iconic, world-class downtown Chicago hotel and gateway to Chicago's rejuvenated Loop scene. A modern Chicago grand hotel, the Palmer House is a lively destination within walking distance of the best attractions the city of Chicago has to offer like Millennium Park, Grant Park, Lake Michigan, the Art Institute of Chicago, the theater district, and the Magnificent Mile. Representing a locale close to the best of the city's offerings, shopping on the famed State Street and Jeweler's Row on Wabash Avenue. The Palmer House Hilton Destination: Jay Pritzker Pavilion at Millennium Park, The School of the Art Institute of Chicago, Macy's on State Street, Shopping on the "Mag Mile", Sears Tower, Bank of America Theatre, Chicago Theatre, Oriental Theatre, Goodman Theatre, Chicago Symphony Orchestra, Lyric Opera, Chicago Architecture Foundation, Shedd Aquarium, Field Museum, Adler Planetarium, Spertus Institute of Jewish Studies, Navy Pier, John Hancock Observatory, McCormick Place Convention Center, Chicago Water Tower. The Palmer House Hilton Hotel Location: Museum of Science and Industry, Lincoln Park Zoo, Peggy Notebaert Nature Museum, Brookfield Zoo, Chicago Botanic Garden. The Palmer House Hilton hotel is also a short train or bus ride from U.S. Cellular Field, home of the Chicago White Sox, Wrigley Field, home of the Chicago Cubs, Soldier Field, home of the Chicago Bears, and the United Center, home of the Chicago Bulls and Chicago Blackhawks. As the longest continuously operating hotel in North America, The Palmer House Hilton hotel in Chicago, Illinois has been the destination of choice for every U.S. president since Ulysses S. Grant, world leaders and dignitaries, celebrities, and Chicago's movers-and-shakers. Catering to on-the-go visitors who expect the finest in dining, entertainment and services, the Palmer House is a luxury Chicago hotel that transcends generations with a modern twist on its rich traditions. The Palmer House Hilton Hotel Luxury: Lavishly renovated guest rooms and suites, Upscale furnishings and lush hospitality suites for events, Lockwood, a critically acclaimed "Luxe-dining" restaurant rooted in French and Italian traditions, offering an upscale dining experience as well as business breakfast and lunch seven days a week, Experience Potter's Lounge, a place for legendary cocktailing in the Loop to meet for sophisticated, but relaxed, conversation over drinks, A new Lobby Bar for cocktails and light fare before dinner or the theatre, Walk to State Street retail shopping, Health Club by Precor (usage fee) and a complimentary indoor pool & whirlpool, A highly-trained, award-winning Event and Service Teams for meetings and events, New retail stores on the street level, New on-site Valet Parking, Executive Level that offers virtually "a hotel within a hotel" with a long list of special amenities suited for that busy executive, A self-contained 7th floor conference rooms include thirty-eight function rooms which can accommodate virtually every business need. The Palmer House Hilton Hospitality From the famous Empire Room to the prestigious Grand and State ballrooms, the Palmer House caters to the city's finest social events and meetings. The guest rooms and suites match the hotel's French Baroque styling with metropolitan flair. An architectural wonder in the heart of Chicago, the Palmer House is a sophisticated urban destination that meets the needs of the modern traveler, meetings attendees and Chicagoans alike. With the exceptional service you require and Chicago's most popular Chicago attractions just outside your door, the Palmer House hotel is ready to welcome and host you. Travel should take you places.
With a stay at Central Loop Hotel, you'll be centrally located in Chicago, just a 3-minute walk from State Street and 5 minutes by foot from Willis Tower. Featured amenities include a 24-hour business center, express check-in, and express check-out.
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Overall 8.4 Excellent
Based on 4,600 reviews
All reviews
- All reviews
- Couples
- Solo
- Families
- Business
Excellent
8.0
Pros: Employees were extremely friendly, great location if you want to visit Chicago's Art Museum and Centennial Park. I just don't rate it excellent because one of the elevators was out of service. Complementary water and bottles in the hallway is great, specially when you go for a walk. Tip if you are driving: There is parking a block and a half away that has awesome price ($15/day).
Poor
1.0
Pros: It was close to my event.
Excellent
8.0
Excellent
9.6
Pros: Good location. Good staff. Not far from union station.
Poor
1.0
Pros: The tv was nice. The water pressure in the shower is excellent.
Excellent
10.0
Pros: Downtown
Excellent
9.7
Pros: Didn’t partake in hotel breakfast. The bed was very comfortable
Good
7.7
Pros: Great location, staff was pretty friendly. Nice having the Elephant & Castle attached for food and drinks, no problem bringing beverages from the bar back to the room.
Excellent
9.0
Pros: Nice, clean, euro character. Good location
Excellent
10.0
Pros: Service and friendliness and helpfulness of the staff.
Excellent
10.0
Pros: Great location, friendly staff, excellent room for the price.
Excellent
10.0
Pros: Everyone was so nice. Got upgraded to a bigger room for free. Very convenient location in the middle of the loop. Beautiful hotel. Front desk manager was so kind. I wish I could remember his name. He saw my email about upgrading to a bigger room and did it for me for free. I also asked for a room with a view and boy did I get it. I wish I could've stayed there for a month. I had the best time and this will be my go to Hotel every time I visit Chicago. The staff was AWESOME!!
Details
Reviews
Overall 8.4 Excellent
Based on 4,600 reviews
Location
9.6
Bar
9.2
Wellness
9.0
Food
8.8
WiFi
8.5
Value
8.4
Service
8.4
Room
6.1
Vibe
5.4
Comfort
4.4
Breakfast
3.9
Location
9.7
Bar
9.3
Wellness
9.0
Value
8.2
Service
8.1
WiFi
7.2
Room
5.9
Vibe
5.0
Comfort
4.5
Breakfast
4.2
Location
9.9
Bar
8.6
Value
8.4
Service
8.4
WiFi
7.5
Cleanliness
6.1
Room
5.7
Breakfast
4.3
Comfort
4.3
Vibe
4.3
Location
9.7
Bar
9.2
Food
8.9
Value
8.2
Service
8.1
Room
6.3
Comfort
4.7
Vibe
4.5
Breakfast
3.5
Location
9.6
Bar
9.1
Food
8.9
Service
8.6
Value
8.5
Room
5.6
Comfort
4.2
Vibe
4.2
8.0 Excellent
Pros: Employees were extremely friendly, great location if you want to visit Chicago's Art Museum and Centennial Park. I just don't rate it excellent because one of the elevators was out of service. Complementary water and bottles in the hallway is great, specially when you go for a walk. Tip if you are driving: There is parking a block and a half away that has awesome price ($15/day).
Cons: One of the elevators not working (they have 2 of them).
1.0 Poor
Pros: It was close to my event.
Cons: The valet parking was horrible. The rooms were so tiny and I was awaken by the noise of garbage trucks around 2 in the morning. I will never stay at this hotel ever again.
8.0 Excellent
Pros:
Cons: Stayed in Chicago CQ's. I really appreciate the water dispenser but it tastes like mildew. Time to clean the lines or change-out filter b/c the water tastes worse than city tap water.
9.6 Excellent
Pros: Good location. Good staff. Not far from union station.
Cons: None.
1.0 Poor
Pros: The tv was nice. The water pressure in the shower is excellent.
Cons: The guest check in. They charged my card 3 different times the first time 185 the second time 200 and the last time 240. Then they say 2 times was declined but they still took the money off my card. My price to stay here was 150. After all that they say the "declined" amount will go back in my account 10 15 days. I'm really not happy.
10.0 Excellent
Pros: Downtown
Cons:
9.7 Excellent
Pros: Didn’t partake in hotel breakfast. The bed was very comfortable
Cons: Nothing. I was delighted with my choice of botel
7.7 Good
Pros: Great location, staff was pretty friendly. Nice having the Elephant & Castle attached for food and drinks, no problem bringing beverages from the bar back to the room.
Cons: The king bed we booked was very clearly 2 twin beds pushed together with a zippered-in gap filler that sort of worked. So it was wide but there was a dip in the middle and my feet were hanging off of the foot of the bed, I'm 5'9"... Some trash that wasn't ours under the bedside table when we arrived. As others have said the walls are very thin.
9.0 Excellent
Pros: Nice, clean, euro character. Good location
Cons: No
10.0 Excellent
Pros: Service and friendliness and helpfulness of the staff.
Cons: Needed information about how to use wi-fi when I got to the room. Couldn't find ice.
10.0 Excellent
Pros: Great location, friendly staff, excellent room for the price.
Cons: Nothing
10.0 Excellent
Pros: Everyone was so nice. Got upgraded to a bigger room for free. Very convenient location in the middle of the loop. Beautiful hotel. Front desk manager was so kind. I wish I could remember his name. He saw my email about upgrading to a bigger room and did it for me for free. I also asked for a room with a view and boy did I get it. I wish I could've stayed there for a month. I had the best time and this will be my go to Hotel every time I visit Chicago. The staff was AWESOME!!
Cons: The pillows were to soft. My only gripe.
With a stay at Central Loop Hotel, you'll be centrally located in Chicago, just a 3-minute walk from State Street and 5 minutes by foot from Willis Tower. Featured amenities include a 24-hour business center, express check-in, and express check-out.
Steal the scene and experience the Gold Coast of Chicago like never before. Perfectly located on Lake Shore Drive, W Chicago - Lakeshore offers unlimited access to the very best of the city. You'll find everything you need to work and play in style - from sleek hotel rooms and suites with waterfront views to 14,000 square feet of venue space for amplified meetings and social gatherings. Break a sweat at FIT, which features all of the latest workout equipment. Make a splash at WET®, our heated indoor pool. Ignite your senses with inspired American cuisine prepared with a seasonal focus at CURRENT, our hotel restaurant. Socialize over cocktails at the Living Room, the place to see and be seen on the Gold Coast. Celebrate and succeed in dynamic event space, from intimate meeting rooms to the stunning 33rd-floor Altitude, overlooking the shores of Lake Michigan. Whatever brings you here, W Chicago - Lakeshore is ready to help you keep it fun.
Overall 8.4 Excellent
Based on 3,411 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9.0
Pros: Rooms were cool. Beds were comfortable. Nice relaxing spaces in the lobby.
Excellent
8.0
Pros: Clean hotel, great staff, Across the street is the Navy Pier. The fitness center is nice.
Excellent
8.0
Pros: The hotel was in a good location for what we wanted. The decor was very nice and the staff attentive and friendly. Good fitness area as well.
Excellent
10.0
Pros: Great location and staff is very helpful.
Excellent
9.0
Excellent
9.0
Pros: Location.
Mediocre
3.8
Pros: The Location
Excellent
8.0
Pros: Great staff, check in seamless, rooms were clean!
Okay
5.0
Pros: Bath products; room lighting; view.
Excellent
10.0
Pros: The W at lake shore Drive was perfect with a great location an exceptional view and decor I had my birthday party celebration with friends and family . My guest all kept saying how they enjoyed the beautiful suite and the view of lakeshores drive was amazing with the bright lights surrounding Navy Pier it was simply wonderful.. I May decide to make the W my location for my annual birthday celebration every year because of the size of the suite the affordable price and location. My guest
Excellent
8.0
Pros: The hotel is trendy. The staff is incredible. The location was amazing.
Excellent
10.0
Pros: The bed was super comfortable and the view was amazing.
Details
Reviews
Overall 8.4 Excellent
Based on 3,411 reviews
Location
9.3
Service
7.7
Room
7.1
Cleanliness
5.9
Amenities
5.8
WiFi
5.7
Wellness
5.6
Breakfast
5.4
Comfort
5.2
Food
4.9
Value
4.6
Location
9.3
Service
8.1
Amenities
6.1
Cleanliness
5.7
Room
5.6
Food
5.4
Comfort
4.9
Value
4.8
Pool
3.8
WiFi
3.6
Location
9.4
Service
7.7
Room
7.3
Amenities
6.2
Breakfast
5.9
Cleanliness
5.8
Comfort
5.3
Food
4.9
Value
4.6
WiFi
3.9
Location
9.4
Service
7.9
Room
6.7
Room
6.0
9.0 Excellent
Pros: Rooms were cool. Beds were comfortable. Nice relaxing spaces in the lobby.
Cons: It's a bit off the beaten path. About .7 miles from MI Avenue. Also, no free breakfast. I paid over $50 for my daughter and I to have a lackluster buffet one morning at the hotel.
8.0 Excellent
Pros: Clean hotel, great staff, Across the street is the Navy Pier. The fitness center is nice.
Cons: No coffee maker in the room, requested a fridge but they did not have any available until the last night of our stay. Room had a minor odor as if someone previously smoked in it. There is a pool but no hot tub. Spa has closed.
8.0 Excellent
Pros: The hotel was in a good location for what we wanted. The decor was very nice and the staff attentive and friendly. Good fitness area as well.
Cons:
10.0 Excellent
Pros: Great location and staff is very helpful.
Cons: Just a bit noisy during the middle of the night.
9.0 Excellent
Pros:
Cons: One of the robes provided had some stains on the shoulder and wasn’t usable
9.0 Excellent
Pros: Location.
Cons: Certain surfaces of the room we stayed in (#1005) were not wiped down. There was food and drink spots on our night stands and the desk that the tv sat on.
3.8 Mediocre
Pros: The Location
Cons: All the things except for the location
8.0 Excellent
Pros: Great staff, check in seamless, rooms were clean!
Cons:
5.0 Okay
Pros: Bath products; room lighting; view.
Cons: Bar closed early; Room service menu limited; decorations not up to W’s par; no fridge in room; needed humidifier.
10.0 Excellent
Pros: The W at lake shore Drive was perfect with a great location an exceptional view and decor I had my birthday party celebration with friends and family . My guest all kept saying how they enjoyed the beautiful suite and the view of lakeshores drive was amazing with the bright lights surrounding Navy Pier it was simply wonderful.. I May decide to make the W my location for my annual birthday celebration every year because of the size of the suite the affordable price and location. My guest
Cons:
8.0 Excellent
Pros: The hotel is trendy. The staff is incredible. The location was amazing.
Cons: There was a confusion with a charge on my bill. They thankfully took care of it, but having to call and take time out of my work day was not favored. There also was no hot tub, which is unfortunate when you’ve worked all day and would like to relax.
10.0 Excellent
Pros: The bed was super comfortable and the view was amazing.
Cons:
Steal the scene and experience the Gold Coast of Chicago like never before. Perfectly located on Lake Shore Drive, W Chicago - Lakeshore offers unlimited access to the very best of the city. You'll find everything you need to work and play in style - from sleek hotel rooms and suites with waterfront views to 14,000 square feet of venue space for amplified meetings and social gatherings. Break a sweat at FIT, which features all of the latest workout equipment. Make a splash at WET®, our heated indoor pool. Ignite your senses with inspired American cuisine prepared with a seasonal focus at CURRENT, our hotel restaurant. Socialize over cocktails at the Living Room, the place to see and be seen on the Gold Coast. Celebrate and succeed in dynamic event space, from intimate meeting rooms to the stunning 33rd-floor Altitude, overlooking the shores of Lake Michigan. Whatever brings you here, W Chicago - Lakeshore is ready to help you keep it fun.
Freehand Chicago is centrally located in Chicago, a 3-minute walk from Chinese Consulate and 5 minutes by foot from Holy Name Cathedral. Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Overall 8.3 Excellent
Based on 6,458 reviews
All reviews
- All reviews
- Solo
- Couples
- Families
- Business
Okay
5.0
Pros: Location.
Excellent
10.0
Pros: The theme stood out best based on how old fashioned it felt but with a new age flare on the inside. Additionally, the beds are comfortable, the shower pressure was awesome. Definitely greatly located in the middle of the city.
Excellent
10.0
Pros: It was very affordable and located close to the river area
Excellent
8.8
Pros: Location was amazing!!! Near all the major sites
Excellent
10.0
Pros: Perfect! Right in the middle of Chicago with easy access to the metro system and walking distance to the Magnificent mile. I received a great room for 1/4th the cost of other hotels in the area. The staff was great. Thanks for the stay
Okay
5.0
Pros: The price and convenience of the location was nice. Check-in and out was smooth.
Excellent
9.0
Pros: Everything
Excellent
10.0
Pros: The decor was great, the drinks and food at the bar were excellent and the service was exceptional
Excellent
10.0
Pros: Me and my boyfriend loved it. The location is great is walking distance to almost everything, the room was small but comfortable, my only complain was that I didn’t have access to the AC, even thought it was cold I like to sleep with the ac on and a bunch on blankets, the hotel gave me a fan which that solve the problem, this is my second time in Chicago if I ever go back, I’ll book here again. It’s perfect for the price I paid
Mediocre
2.0
Pros: Location of hotel was good.
Excellent
10.0
Pros: Cleaniness of the shower room and toilet.
Excellent
9.0
Pros: Great staff, very helpful. Great location handy to CTA, Michigan Ave, stores, stores, stores & large variety of restaurants. Really good TV (size & many channels to watch). Really nice bathroom, nice tiles & strong water pressure in shower.
Details
Reviews
Overall 8.3 Excellent
Based on 6,458 reviews
Location
9.7
WiFi
9.1
Bar
8.8
Value
8.2
Service
8.1
Room
6.4
Breakfast
5.3
Comfort
4.6
Location
9.6
Vibe
9.1
Service
8.4
WiFi
8.4
Bar
8.4
Room
7.0
Food
6.1
Comfort
5.7
Breakfast
3.7
Location
9.5
Vibe
9.1
Bar
8.7
Service
7.7
Breakfast
4.8
Room
4.5
Comfort
2.5
Location
9.6
Vibe
8.8
Bar
8.7
Service
8.4
Value
8.2
Room
5.6
Breakfast
5.3
Comfort
4.4
Location
9.8
Bar
9.0
Service
8.1
Breakfast
5.0
Room
4.3
Comfort
4.1
5.0 Okay
Pros: Location.
Cons: Rooms are very small, smelled, lighting was terrible, bathroom was so small, no where to set any toiletries, shower leaked all over the floor, room was freezing but hallway was a sauna. The price was. It that cheap to overlook the negatives. Stayed in much better hotels for cheaper rates.
10.0 Excellent
Pros: The theme stood out best based on how old fashioned it felt but with a new age flare on the inside. Additionally, the beds are comfortable, the shower pressure was awesome. Definitely greatly located in the middle of the city.
Cons: The lack of a substantial heating system at some times.
10.0 Excellent
Pros: It was very affordable and located close to the river area
Cons: No
8.8 Excellent
Pros: Location was amazing!!! Near all the major sites
Cons:
10.0 Excellent
Pros: Perfect! Right in the middle of Chicago with easy access to the metro system and walking distance to the Magnificent mile. I received a great room for 1/4th the cost of other hotels in the area. The staff was great. Thanks for the stay
Cons:
5.0 Okay
Pros: The price and convenience of the location was nice. Check-in and out was smooth.
Cons: The bed was incredibly uncomfortable. Had a king private room and the bed was essentially at the level of the floor which made getting up and down a pain. The absence of any type of cup in the room was bothersome as one could not even get a glass of water out of the faucet in the bathroom. I don't expect this in the dorm but in a private king that is advertised like a normal hotel room, I do think it is a small addition that would be essentially low cost to the hostel. In addition, and this annoyed me, there was a hidden extra charge of an "urban fee" in addition to the usual Chicago hotel taxes. This is a fee charged by the hostel as a replacement for a "resort fee". I didn't use any services that should require me to pay extra. Just add this to the regular rate so that the pricing is transparent.
9.0 Excellent
Pros: Everything
Cons: Only real issue was with the heat. Love the old building and windows but the heater could not compensate the draft.
10.0 Excellent
Pros: The decor was great, the drinks and food at the bar were excellent and the service was exceptional
Cons:
10.0 Excellent
Pros: Me and my boyfriend loved it. The location is great is walking distance to almost everything, the room was small but comfortable, my only complain was that I didn’t have access to the AC, even thought it was cold I like to sleep with the ac on and a bunch on blankets, the hotel gave me a fan which that solve the problem, this is my second time in Chicago if I ever go back, I’ll book here again. It’s perfect for the price I paid
Cons:
2.0 Mediocre
Pros: Location of hotel was good.
Cons: I did not care for this hotel. The room was so small you had shuffle to get around the bed. There was no type of cup or glass in the room. The room was very dirty. The only source for ice was the bar. One elevator was not working part of my stay.
10.0 Excellent
Pros: Cleaniness of the shower room and toilet.
Cons: There is a paper lamp in the common area but unable to turn on light. Had to pack my luggage in dark.
9.0 Excellent
Pros: Great staff, very helpful. Great location handy to CTA, Michigan Ave, stores, stores, stores & large variety of restaurants. Really good TV (size & many channels to watch). Really nice bathroom, nice tiles & strong water pressure in shower.
Cons: I liked it all.
Freehand Chicago is centrally located in Chicago, a 3-minute walk from Chinese Consulate and 5 minutes by foot from Holy Name Cathedral. Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
A stay at Warwick Allerton - Chicago places you in the heart of Chicago, steps from Michigan Avenue and Northwestern Memorial Hospital. Featured amenities include a 24-hour business center, express check-in, and express check-out.
Overall 8.0 Excellent
Based on 7,284 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
8.0
Excellent
8.3
Pros: The location is excellent for doing last minute Christmas shopping.
Excellent
8.0
Pros: The location was 5-10 mins from everywhere we wanted to go
Excellent
10.0
Pros: Staff (front desk Alicia / Valet - John), location, cleanliness!
Excellent
10.0
Pros: Great staff, near shopping on Mag Mile and great restaurants.
Okay
4.0
Pros: Location
Excellent
10.0
Pros: The location of the hotel
Excellent
10.0
Pros: Everything! Amazing fancy hotel for a good price, perfect location!
Excellent
10.0
Pros: Everything was first rate. Definitely will be staying again.
Good
6.0
Pros: Large room in a great location
Excellent
10.0
Pros: Location of the hotel was perfect for what we needed. Great location to shopping and tons of restaurants. Room was clean and well appointed. Sunday brunch was a bit pricey so we didn’t eat at the hotel.
Okay
5.0
Pros: They didn’t clean our room and locked us out if our room on the 2nd night of stay!
Details
Reviews
Overall 8.0 Excellent
Based on 7,284 reviews
Location
9.5
Service
6.7
Food
6.4
Cleanliness
6.3
Room
6.0
Bar
5.9
Breakfast
5.8
Vibe
5.8
Value
5.8
WiFi
5.2
Comfort
4.3
Amenities
4.2
Location
9.4
Service
6.9
Cleanliness
6.5
Breakfast
6.1
Bar
5.6
Vibe
5.6
Room
5.3
Amenities
4.3
Comfort
3.6
WiFi
3.5
Location
9.6
Wellness
8.9
Service
7.1
Room
6.6
Value
6.4
Breakfast
6.1
Bar
5.9
Cleanliness
5.9
Vibe
5.8
Comfort
5.3
Amenities
4.2
WiFi
3.7
Location
9.9
Service
6.7
Room
6.6
Cleanliness
6.2
Food
6.2
Breakfast
5.6
Vibe
5.6
Value
5.4
Comfort
4.7
Amenities
4.3
WiFi
3.7
Location
9.4
Cleanliness
6.2
Service
6.1
Room
5.8
Value
5.4
Breakfast
5.1
Vibe
5.1
Comfort
4.7
Amenities
3.8
WiFi
3.8
8.0 Excellent
Pros:
Cons: Access to a microwave would’ve been great to have.
8.3 Excellent
Pros: The location is excellent for doing last minute Christmas shopping.
Cons: The restaurant was closed due to renovations.
8.0 Excellent
Pros: The location was 5-10 mins from everywhere we wanted to go
Cons: The rooms are extremely small.
10.0 Excellent
Pros: Staff (front desk Alicia / Valet - John), location, cleanliness!
Cons: No lounge service on Sunday or Monday, no mini bar!
10.0 Excellent
Pros: Great staff, near shopping on Mag Mile and great restaurants.
Cons:
4.0 Okay
Pros: Location
Cons: The staff,the noise, the thin walls
10.0 Excellent
Pros: The location of the hotel
Cons: Nothing
10.0 Excellent
Pros: Everything! Amazing fancy hotel for a good price, perfect location!
Cons:
10.0 Excellent
Pros: Everything was first rate. Definitely will be staying again.
Cons: There was a slight confusion on the complimentary breakfast....on my part, not the hotel.
6.0 Good
Pros: Large room in a great location
Cons: It took a couple of minutes for the hot water to heat up in the bathroom. Which was very noticeable in the winter.
10.0 Excellent
Pros: Location of the hotel was perfect for what we needed. Great location to shopping and tons of restaurants. Room was clean and well appointed. Sunday brunch was a bit pricey so we didn’t eat at the hotel.
Cons: No everything was good
5.0 Okay
Pros: They didn’t clean our room and locked us out if our room on the 2nd night of stay!
Cons:
A stay at Warwick Allerton - Chicago places you in the heart of Chicago, steps from Michigan Avenue and Northwestern Memorial Hospital. Featured amenities include a 24-hour business center, express check-in, and express check-out.
Originally built to accommodate visitors to the Worlds Colombian Exposition in 1893, the guest rooms and suites of the Congress Plaza Hotel are truly spacious by todays standards. There are a total of 870 guest accommodations, including 36 deluxe suites, many of which overlook the beautiful waters of Lake Michigan. High speed internet in guest rooms is complimentary. Wireless internet in the lobby IS free for all registered guests. Adult rates start at age 15 and older for a fee of $20 additional per person. Smoking rooms are based on availability at check in. Iron/Ironing board & Hairdryer & safe deposit box in all guest rooms.Overnite Valet parking is $52.00. parking at next door garage is $46.00
Overall 7.6 Good
Based on 14,764 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9.0
Pros: We had dinner at the bar and breakfast in the morning, both were very good. We enjoyed the historic architecture as well as a great view.
Excellent
8.0
Pros: Rooms are very nice, view of lake is spectacular, service is excellent.
Good
7.0
Pros: The location was excellent. I love the high ceilings in the room. The bed was super comfy. The lobby was beautiful Check in and out very smooth. Our room was very quiet. The location made it perfect for us.
Excellent
8.0
Pros: The room was clean and it the hotel is in a great location.
Excellent
10.0
Pros: We loved the charm of the hotel, location and view of the water. It was nice to have a bar and restaurant on site.
Excellent
10.0
Pros: Location
Excellent
8.3
Pros: The rooms were clean and the hotel was quiet. Slept great!!!
Excellent
8.5
Pros: The bed was great as were the amenities. The hotel is lovely and spacious. When I commented in a different review that I was surprised not to have been offered an upgrade in a very slow time, I was immediately given one. Our 3 night stay was very pleasant.
Excellent
8.0
Pros: Nice older historic hotel with a great view of grant park and Lake Michigan
Good
7.4
Pros: Location was great and the room was nice
Mediocre
3.0
Pros: Location was great
Excellent
9.0
Pros: Staff very professional & accommodating; room spacious with character
Details
Reviews
Overall 7.6 Good
Based on 14,764 reviews
Location
9.4
Service
7.1
Value
6.0
Room
5.6
Food
5.6
Cleanliness
5.4
WiFi
5.1
Amenities
5.0
Vibe
5.0
Breakfast
3.8
Wellness
1.9
Location
9.4
Service
7.6
Room
5.5
Amenities
5.4
Food
5.4
Cleanliness
5.3
Vibe
5.1
Value
4.9
Breakfast
3.8
WiFi
3.6
Wellness
1.9
Location
9.5
Service
6.8
Room
6.0
Value
5.9
Food
5.2
Vibe
5.0
WiFi
3.8
Breakfast
3.7
Wellness
1.9
Location
9.0
Service
7.1
Value
5.6
Food
5.6
Room
5.4
Comfort
4.5
Cleanliness
4.4
Breakfast
3.7
Vibe
3.4
WiFi
3.2
Location
9.6
Service
7.1
Room
5.5
Vibe
4.3
Amenities
4.2
Breakfast
4.0
Cleanliness
3.9
WiFi
3.4
Wellness
1.7
9.0 Excellent
Pros: We had dinner at the bar and breakfast in the morning, both were very good. We enjoyed the historic architecture as well as a great view.
Cons:
8.0 Excellent
Pros: Rooms are very nice, view of lake is spectacular, service is excellent.
Cons: Hot water in upper floor bathroom sink is slow to heat up. Hot water in shower takes only about as minute to get hot.
7.0 Good
Pros: The location was excellent. I love the high ceilings in the room. The bed was super comfy. The lobby was beautiful Check in and out very smooth. Our room was very quiet. The location made it perfect for us.
Cons: We had no view. This probably helped with the noise though. I'd rather have quiet than a view. The bathroom was oddly shaped and seemed kind of old. The TV was placed in-between two windows because of the odd shape of the room.
8.0 Excellent
Pros: The room was clean and it the hotel is in a great location.
Cons:
10.0 Excellent
Pros: We loved the charm of the hotel, location and view of the water. It was nice to have a bar and restaurant on site.
Cons: all was good.
10.0 Excellent
Pros: Location
Cons: Always a pleasure staying there! But i do wish parking was included. And tubs were bigger!
8.3 Excellent
Pros: The rooms were clean and the hotel was quiet. Slept great!!!
Cons: The room temperature was extremely hot and there was no way to turn down the temperature! The only way to cool down the room was open the window. Oh and it was during a snowstorm. Thankfully we were able to crack the window! I’m not sure what was going on with the tub but it was not flat. It’s like there were two pipes underneath the tub preventing it from being flat so it made it interesting for a shower. Let’s just say I had to hang on. The price was ok and the location was great.
8.5 Excellent
Pros: The bed was great as were the amenities. The hotel is lovely and spacious. When I commented in a different review that I was surprised not to have been offered an upgrade in a very slow time, I was immediately given one. Our 3 night stay was very pleasant.
Cons: Many of the staff seemed indifferent to us as customers. Only after my poor review did the front desk take any interest in us and even then there were no smiles. The maintenance man we met on the elevator seemed to be the only person happy to work there.
8.0 Excellent
Pros: Nice older historic hotel with a great view of grant park and Lake Michigan
Cons: Doors and hallways to rooms looks as though they needed painted
7.4 Good
Pros: Location was great and the room was nice
Cons: No parking. The price was good but the parking was not included, it and was about $50 a night so it kind of defeated the purpose of getting a good deal.
3.0 Mediocre
Pros: Location was great
Cons: Yes the television was on its last legs they brought me another one to see three times larger and brighter the bed was like laying down on concrete hard as a rock, we were in the north tower on the 7 th floor I thought we were in a Cracker Jack box you
9.0 Excellent
Pros: Staff very professional & accommodating; room spacious with character
Cons: Can use a better carpet
Originally built to accommodate visitors to the Worlds Colombian Exposition in 1893, the guest rooms and suites of the Congress Plaza Hotel are truly spacious by todays standards. There are a total of 870 guest accommodations, including 36 deluxe suites, many of which overlook the beautiful waters of Lake Michigan. High speed internet in guest rooms is complimentary. Wireless internet in the lobby IS free for all registered guests. Adult rates start at age 15 and older for a fee of $20 additional per person. Smoking rooms are based on availability at check in. Iron/Ironing board & Hairdryer & safe deposit box in all guest rooms.Overnite Valet parking is $52.00. parking at next door garage is $46.00
The Hotel Felix opened in Spring of 2009 after a USD 50 million dollar redevelopment. As downtown Chicago's first Silver LEED's certified hotel in river north area- Hotel Felix is eco friendly delivers an enriching experience that not only benefits our guests but the environment as well with the use of Organic materials and Renewable resources. guests will feel happy.naturally.Other amenities - Spa onsite with private treatment rooms.Restaurant.Business Center.Fitness Center and Meeting rooms. The rooms include iHome system. in room safe large enough for most laptops. upgraded bath amenities and robes in each room.Valet parking is available at a charge of USD 60 per night subject to change without notice, located offsite.Restaurant - Taketie-Sushi Bar Open daily from 5pm to 10pmRoom Service is Available Daily.
Overall 7.6 Good
Based on 2,891 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10.0
Pros: Hotel Staff
Excellent
10.0
Pros: Staff was excellent, we were greeted w bottles of water. The location was great and you get free coffee and tea at the spot next door.
Excellent
9.0
Pros: Clean updated hotel in an older building in the river north area
Okay
5.0
Pros: We slept well and the suite was clean.
Excellent
9.0
Pros: Entire vibe is magic
Okay
5.0
Pros: The staff was friendly.
Excellent
10.0
Pros: The staff is always wonderful here. Hotel employee is always warm and welcoming when I come to this hotel. His co worker as well she wears the very cute frames. Love Hotel Felix I will definitely be returning!
Good
7.0
Pros: The fact that it was close to so many restaurants and bars
Good
6.0
Pros: The location
Excellent
8.0
Pros: I loved the location! Walking distance to many great restaurants. Staff were very friendly. Clean room.
Okay
5.0
Pros: It was in a great location and it was very nice inside.
Good
7.0
Pros: The rooms were small but very clean
Details
Reviews
Overall 7.6 Good
Based on 2,891 reviews
Location
9.4
WiFi
7.9
Service
7.4
Value
6.6
Bar
6.5
Cleanliness
5.9
Amenities
5.6
Room
5.3
Wellness
5.0
Breakfast
3.6
Comfort
3.5
Location
9.5
Service
6.9
Value
6.6
Cleanliness
5.8
Room
5.7
Amenities
5.5
Comfort
4.0
Location
9.3
Service
6.8
Value
6.5
Amenities
5.8
Cleanliness
5.4
Room
4.6
Comfort
3.1
Location
9.6
Service
7.7
Cleanliness
5.3
Room
4.9
Comfort
3.5
Location
9.3
Value
6.7
Service
6.3
Cleanliness
6.1
Room
5.1
Comfort
3.7
10.0 Excellent
Pros: Hotel Staff
Cons:
10.0 Excellent
Pros: Staff was excellent, we were greeted w bottles of water. The location was great and you get free coffee and tea at the spot next door.
Cons: If you are looking for a spacious hotel, this is not the place.
9.0 Excellent
Pros: Clean updated hotel in an older building in the river north area
Cons:
5.0 Okay
Pros: We slept well and the suite was clean.
Cons: Toilet was not flushing due to a broken mechanism inside the tank. Maintenance guy came up to fix it, said "I kind of fixed it", then bailed. The toilet continued to not flush/run for the rest of the night so we had to turn it off. Also the shower was not draining properly because it spilled water everywhere in the bathroom. Usually I have a great stay here, but the plumbing leaves something to be desired. Very irritating.
9.0 Excellent
Pros: Entire vibe is magic
Cons: Having to go next door for a cuppa
5.0 Okay
Pros: The staff was friendly.
Cons: The cleanliness of the room.
10.0 Excellent
Pros: The staff is always wonderful here. Hotel employee is always warm and welcoming when I come to this hotel. His co worker as well she wears the very cute frames. Love Hotel Felix I will definitely be returning!
Cons:
7.0 Good
Pros: The fact that it was close to so many restaurants and bars
Cons: The walls were super thin I could hear people just talking normally at 2 am
6.0 Good
Pros: The location
Cons: Rooms are way to small
8.0 Excellent
Pros: I loved the location! Walking distance to many great restaurants. Staff were very friendly. Clean room.
Cons: The facilities are not the most up to date, but the value is definitely worth it.
5.0 Okay
Pros: It was in a great location and it was very nice inside.
Cons: Rude staff. Charged a $60 deposit I wasn't aware of.$60 for hotel parking. Charged $7 AFTER we left. Way overpriced (as advertised)
7.0 Good
Pros: The rooms were small but very clean
Cons: The creepy off duty employee in his street clothes and winter gear trying to hit on or talk to the lady checking me in.
The Hotel Felix opened in Spring of 2009 after a USD 50 million dollar redevelopment. As downtown Chicago's first Silver LEED's certified hotel in river north area- Hotel Felix is eco friendly delivers an enriching experience that not only benefits our guests but the environment as well with the use of Organic materials and Renewable resources. guests will feel happy.naturally.Other amenities - Spa onsite with private treatment rooms.Restaurant.Business Center.Fitness Center and Meeting rooms. The rooms include iHome system. in room safe large enough for most laptops. upgraded bath amenities and robes in each room.Valet parking is available at a charge of USD 60 per night subject to change without notice, located offsite.Restaurant - Taketie-Sushi Bar Open daily from 5pm to 10pmRoom Service is Available Daily.
With a stay at Inn of Chicago, you'll be centrally located in Chicago, steps from Michigan Avenue and 4 minutes by foot from Tribune Tower. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Overall 7.0 Good
Based on 5,521 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9.0
Pros: The price and location
Good
7.0
Pros: its location and proximity to the MAGMILE..
Excellent
8.0
Pros: Oll
Excellent
9.0
Pros: Location.
Mediocre
2.9
Pros: The front desk staff tried to help.
Good
6.0
Pros: Location
Excellent
8.0
Pros: it was in a really beautiful location
Good
7.0
Pros: Great Location. Clean linens. Most staff is friendly and professional.
Excellent
8.0
Pros: Room was clean, beds and pillows comfortable. Staff friendly and nice. Especially the bell man
Poor
1.0
Pros: Location was good. That’s it.
Okay
4.0
Pros: The location was great. I am not sure that anything else was. Nothing more to say.
Excellent
8.0
Pros: Location was great and good value for money considering our exchange rate
Details
Reviews
Overall 7.0 Good
Based on 5,521 reviews
Location
9.4
Service
7.0
Food
5.9
WiFi
5.1
Vibe
4.0
Room
3.8
Cleanliness
3.6
Comfort
3.6
Wellness
2.4
Breakfast
1.8
Location
9.3
Service
7.6
Food
5.3
Vibe
3.6
Cleanliness
3.3
Comfort
3.2
Room
3.1
Location
9.4
Service
6.8
Bar
5.0
Vibe
4.2
WiFi
3.9
Comfort
3.7
Room
3.4
Cleanliness
3.4
Breakfast
2.2
Location
9.3
Service
6.5
Food
5.7
Amenities
5.5
Comfort
3.8
Cleanliness
3.6
Vibe
3.4
Room
3.1
WiFi
2.6
Location
9.7
Value
7.8
Service
7.3
WiFi
4.0
Comfort
3.6
Cleanliness
3.6
Room
3.5
Vibe
2.8
Breakfast
1.8
9.0 Excellent
Pros: The price and location
Cons: Parking is so expensive
7.0 Good
Pros: its location and proximity to the MAGMILE..
Cons: the numerous panhandlers at the some of the neighboring restaurants/stores across the street. As well too the obnoxious front end staff who made a big deal about my cellphone number not being on the reservation manifest (ie her computer screen)..so ???
8.0 Excellent
Pros: Oll
Cons: Oll
9.0 Excellent
Pros: Location.
Cons: Not that I did not like but considering the size of the room, a happier or livelier painting or accent in the room will also help.
2.9 Mediocre
Pros: The front desk staff tried to help.
Cons: Advertised as new renovated but was far from that. First room had a wood window that was rotten and half gone letting cold air in. Second room had just a bed all the other furniture was gone. Third room was livable
6.0 Good
Pros: Location
Cons: Too many hidden fees and the cost for parking was rediculous
8.0 Excellent
Pros: it was in a really beautiful location
Cons: the rooms were quite small but the most important part of it was at the staff was not friendly and when spoken to some of them never answered back or had an attitude four simple questions or a simple hello
7.0 Good
Pros: Great Location. Clean linens. Most staff is friendly and professional.
Cons: Treadmill broken for more than a month now. Filthy furniture, need to put towels on chairs. Hotel could be excellent but is obviously being mismanaged at the top level. Lazy GM!
8.0 Excellent
Pros: Room was clean, beds and pillows comfortable. Staff friendly and nice. Especially the bell man
Cons: Not much for amenities, ice maker didnt work on our level sign said to go up or down 2 levels for another machine. Had to go up 6 levels to find a working ice machine. No heat or exhaust fan in the bathroom. TV in room was small with a very dark picture almost unwatchable. No mini fridge either that could've been the type of room we reserved, not sure
1.0 Poor
Pros: Location was good. That’s it.
Cons: Bedbugs, really crappy cleanliness, no bathroom lock (broken), carpet was extremely dirty.
4.0 Okay
Pros: The location was great. I am not sure that anything else was. Nothing more to say.
Cons: The mattress was horrible. Injured my back. The service was lacking. Agreed to show me a different room, but never answered when I was ready. The next day we were moved to a different room, but it had a water leak. So 3 rooms in one stay. Ate into our free time.
8.0 Excellent
Pros: Location was great and good value for money considering our exchange rate
Cons: Air conditioner was a bit noisy.
With a stay at Inn of Chicago, you'll be centrally located in Chicago, steps from Michigan Avenue and 4 minutes by foot from Tribune Tower. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
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