Search
Photos
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays
W Chicago - City Center
4 stars

W Chicago - City Center

172 West Adams Street, Chicago, IL 60603-3604, United States
Chicago, IL
See location+1 312 332 1200
From
$248
Cheapest

rate per night

7.2
Good
based on 374 reviews
374 reviews
Room type
Provider
Nightly total
Queen room
King room
Double room

Photos of W Chicago - City Center

Overview

Rating

The W Chicago City Center hotel offers 4-star accommodations in the heart of Chicago, just minutes from Willis Tower, Millennium Park, the Art Insittute of Chicago, and Grant Park. Guests can also visit Soldier Field, Northerly Island Park, and Wrigley Field. There is plenty of local dining and shopping near the hotel, which offers valet parking for a daily rate.

This smoke-free hotel offers free WiFi in the lobby. There are 403 guest rooms and suites available. The hotel also offers a 24-hour fitness center and a 24-hour business center. Coffee and tea are available in the lobby and the hotel front desk is available 24 hours a day, as well. Daily housekeeping is offered and there is a hair salon in the hotel. Pet-friendly accommodations are available at this property, which also offers free daily newspapers and a safe deposit box at the front desk.

Breakfast is available for a daily fee. The hotel also offers 24-hour room service and 12 meeting rooms for various meetings and events. Tours and ticket assistance, concierge service, and wedding services are also offered. All of the luxury guest rooms include a minibar, premium TV and pay movies, premium bedding with pillowtop mattresses, and designer toiletries.

Guest rooms also include individual climate controls, coffee and tea service, ironing amenities, bathrobes and slippers, and a desk and phone. Refrigerators are available by request and in-room safes are provided. There are connecting rooms available and WiFi is available in guest rooms for a nominal fee.

Rating
7.2
Good
Based on 374 verified guest reviews

Latest deals for W Chicago - City Center

Tue 21/1
Wed 22/1
Double room
1 king bed
2 double beds
bed type unknown
Queen room
1 queen bed
bed type unknown
1 queen bed
King room
1 king bed
bed type unknown
bed type unknown
Standard Room
bed type unknown
bed type unknown
bed type unknown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Amenities at W Chicago - City Center

  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Business centre
  • Flat-screen TV
  • TV
  • Cable or satellite TV

Services and conveniences

  • Conference rooms
  • ATM on-site
  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Key card access
  • Express check-out
  • Bottle of water
  • Private check-in/check-out
  • 24-hour front desk

Basics

  • Free Wi-Fi
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Dustbins
  • Conditioner

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Roll-in shower
  • Lift
  • Hypoallergenic
  • Adapted bath
  • Allergy-free room
  • No smoking
  • Non-feather pillow

Dining

  • Grocery deliveries
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Breakfast in the room
  • Kettle
  • Refrigerator
  • Food can be delivered to guest accommodation
  • Coffee machine

Media and entertainment

  • Radio
  • Flat-screen TV
  • Shared lounge/TV area
  • Cable or satellite TV
  • Pay-per-view channels
  • TV
  • DVD player

Bathroom

  • Shower
  • Bathtub
  • Hairdryer
  • Toilet
  • Toilet paper
  • Bathrobe
  • Private bathroom

General

  • Interconnected room(s) available
  • Telephone
  • Carpeted
  • City view
  • Storage available

Things to do

  • Gift shop
  • Cooking classes
  • Beauty salon
  • Night club

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Bedroom

  • Feather pillow
  • Fold-up bed
  • Alarm clock

Workspace

  • Fax/photocopying
  • Desk

Health and safety

  • Daily housekeeping
  • Safe

Parking and transportation

  • Parking

Outdoor

  • Garden

Family friendly

  • Cribs available

Fitness

  • Fitness centre

Spa

  • Spa

Reviews of W Chicago - City Center

7.2
Good
374 verified ratings
Wonderful
129
Very good
49
Good
54
Okay
39
Fair
49
Mediocre
17
Poor
37
Guests say
Guests appreciated the great location of the hotel and the excellent service provided by the staff. Many highlighted the beautiful lobby and some unique amenities that enhanced their stay. However, there were significant complaints regarding cleanliness and the overall state of the bathrooms, with various issues raised about maintenance and comfort. Guests also found the value for the price paid to be unsatisfactory, with some mentioning the high security deposit and additional charges for amenities.
AI-generated from customer reviews
Location9 out of 10
Service8.5 out of 10
Amenities8.5 out of 10
Bed Comfort8.5 out of 10
Bathroom3 out of 10
Value for Price2.5 out of 10
Sort by:Most recent

Show reviews that mention

Filters
All filters
Filters
Review rating
Traveller type
Time of year
Score by provider
10
Wonderful
Anonymous, Mar 2022
Best customer service I’ve ever had!
5.4
Fair
Anonymous, Apr 2019
Cons (-) Stating that every amenity was a significant extra cost.
2.0
Poor
Anonymous, Aug 2017
Pros (+) I dont like anything of them
Cons (-) Believe me, their customer service will never respond to you and never solves your problem. They are just irresponsible.
6.8
Okay
Anonymous, Nov 2016
Pros (+) Downtown location. Liked the Bliss toiletries. Modern touches to the room like the uplighting under the bed and illuminated art. Very cool lobby and bar.
Cons (-) Very small sink. Dated room. View of a back alley from our room. Small bed, no coffee maker. Small room. Way over priced for the quality.
9.7
Wonderful
Anonymous, Nov 2016
Pros (+) Very posh, clean and pleasant stay. Will stay at this place again in the future.
Cons (-) Being a very busy weekend during our stay, only a king bed was available instead of the double bed we requested. Reception was very nice and sent us a roll away bed without charge.
6.0
Okay
Anonymous, Jul 2016
Pros (+) It's in the financial district downtown, the only con is location, it's very close to wills tower, millennium park, etc
Cons (-) Rooms are extremely small, you can barely move around the bed, the bathroom as close to no space for putting your makeup or curling iron etc. the noise level is bad, at 03:00am Sunday night early Monday morning some girl was screaming and shouting on the phone, telling her friend or family to come get her. Unacceptable this went on for at least 15 minutes, I wanted to call security on her.
10
Wonderful
Anonymous, Jun 2016
Pros (+) The ambiance of the hotel was fabulous ! Room was large and comfortable.
Cons (-) .
7.7
Good
Anonymous, Jun 2016
Pros (+) Clean room, with plenty of supplies
Cons (-) Small room, worked for a one night business stay, but wouldn't have worked for a longer stay.
5.4
Fair
Anonymous, Apr 2016
Pros (+) We enjoyed the location
Cons (-) We didn't like the initial room. It smelled terrible and was tiny. The bathroom door was an inch from the toilet when it opened and there was no room to put our bags.
7.7
Good
Anonymous, Apr 2016
Pros (+) Beautiful hotel with a great location. Staff was very friendly and helpful.
Cons (-) I expected more for the price. We were upgraded when we checked in, which gave us a larger room. The bar in the front lobby was extremely expensive, had it not been so overpriced we would have spent more time there.

Location

172 West Adams Street, Chicago, IL 60603-3604

What's nearby

  • Willis Tower230 m
  • Symphony Center0.7 km
  • Art Institute of Chicago0.8 km
  • Chicago Theater0.8 km
  • Chicago Cultural Center0.8 km
  • Cloud Gate0.9 km
  • Millennium Park1 km
  • Grant Park1 km
  • Chicago Riverwalk1.3 km
  • Chicago Lakefront Trail1.8 km
  • Magnificent Mile1.9 km
  • Field Museum2 km

Policies

Check-in/Check-out

Check in anytime after 16:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at W Chicago - City Center

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at W Chicago - City Center

  • Where is W Chicago - City Center located?

    W Chicago - City Center is located at 172 West Adams Street in Loop, 0.6 km from the centre of Chicago. Willis Tower is the closest landmark to W Chicago - City Center.

  • When is check-in time and check-out time at W Chicago - City Center?

    Check-in time is 16:00 and check-out time is 12:00 at W Chicago - City Center.

  • Does W Chicago - City Center offer free Wi-Fi?

    Yes, W Chicago - City Center offers free Wi-Fi.

  • How far is W Chicago - City Center from the airport?

    W Chicago - City Center is 13.6 km from Chicago Midway.

  • How does KAYAK find such great W Chicago - City Center hotel deals?

    KAYAK scours the web for all room deals available at W Chicago - City Center in Chicago and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at W Chicago - City Center and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for W Chicago - City Center.

See more FAQs

Nearby hotels and places to stay

4-star hotel
JW Marriott Chicago8.4 Excellent (459 reviews)0.01 kmIndoor pool, Spa and wellness centre, Fitness centre$501+
4-star hotel
The Lasalle Chicago, Autograph Collection9.2 Excellent (73 reviews)0.08 kmSpa and wellness centre, Fitness centre, Restaurant$421+
3-star hotel
21% cheaperHilton Garden Inn Chicago Central Loop8.7 Excellent (265 reviews)0.17 kmFitness centre, Restaurant, Bar/Lounge$232+
4-star hotel
38% cheaperClub Quarters Hotel Central Loop8 Excellent (3,120 reviews)0.17 kmFitness centre, Restaurant, Room service$183+
3-star hotel
59% cheaperUniversity Club of Chicago0.7 km$119+
4-star hotel
42% cheaperBluegreen Vacations Hotel Blake, Ascend Resort Collection9 Excellent (1,520 reviews)0.6 kmFitness centre, Restaurant, Bar/Lounge$170+
4-star hotel
38% cheaperClub Quarters Hotel Central Loop8 Excellent (3,120 reviews)0.17 kmFitness centre, Restaurant, Room service$183+