The staff was friendly and the room was amazing
Staff is friendly and helpful. Hotel, including rooms is very clean and quiet. Room decorating and furnishing is current.
great room 415. spacious at the end of the hallway and quiet.
I had to keep logging into the internet which was frustrating as I was trying to work. Their internet kept bouncing me off. Same with the tv -- kept loosing signal or freezing.
hotel staff was great, valet guy not so much
The hotel staff was friendly and courteous. Quick and easy check-in and out. Nice breakfast. The bedroom and bathroom was very clean and comfortable.
The hotels valet was not friendly, made me feel uncomfortable.
Room was nice, small, but convenient. Microwave, refrigerator, and nice staff. Was a great location.
The room was a little expensive for what you got. Was hoping for a larger room or some other amenities. Breakfast wasn't served until 7AM which means I had to miss it.
Great place to stay for a game
Easy 10 min walk to the Cubs game. Tons of stores and places to eat at. Great neighborhood and felt safe walking around at any time of night as there were always people out. Easy parking in attached garage. Would stay again.
Great location, expensive parking, poor breakfast
Location was close to Wrigley Field, dining, and grocery store
Breakfast was not good. Poor options, and crowded space (think a closet converted to a self-serve breakfast nook). Parking nearby was expensive at $38 for a 24 hour period.
Great location, room equipped with wi-fi, microwave, fridge. Also, free bottled water left in room each day. Great Mexican restaurant on the same block. Walking distance to shops, bars, attractions. Friendly staff. Above average continental breakfast. Look forward to the next stay.
We stayed in a room on the first floor which was right next to where the continental breakfast was served. While the room was very adequate, it was noisy in the morning. Other than that, a very pleasant stay.
The staff was courteous and professional
My room was by the elevator, which was beeping constantly.
Well Kept Historical Building
Breakfast was included. Great perk! Friendly staff.
The toilet wasn't flushed.
Up all night
Staff was great , location. Staff was accommodating changing our room after 1st night was next to elevator.
Had us in a room right next to the elevator. They should never rent that room. Banging and dinging all night. Internet and tv didn't work. Second room tv reception was good but still lacked Internet reception.
I've stayed at this hotel multiple times, and will stay here again and again. I've never had a bad experience. The staff is always friendly and accommodating. Despite the building being an 'older' building the rooms are new looking and always clean. One thing I love about this hotel is its location. It's not in The Loop yet it is convenient to bus lines that run downtown and within walking distance to the Belmont and Addison 'L' stops. There are also plenty of local restaurants, all within walking distance of this hotel. If you're looking for a hotel that isn't downtown, this is it!
Welcome to the Best Western Plus Hawthorne Terrace Hotel, an intimate and charming hotel nestled in the bustling Lakeview neighborhood of Chicago. We are just steps from the vibrant nightlife, theater, sidewalk cafes, upscale dining, lakefront biking and jogging. All of this and within minutes from celebrated Michigan Avenue by the use of scenic Lake Shore Drive. Combining the personal attention of a small hotel with the confidence you'll feel staying with a name you trust, each of the 83 tastefully-appointed rooms and junior suites include a complimentary full breakfast and newspaper. The hotel offers full business facilities with free wireless high-speed Internet, a fitness center with sauna and whirlpool. Within walking distance of Wrigley Field, Home of The Chicago Cubs®, you can also enjoy lakefront jogging, golf and tennis. A meticulous renovation and an accommodating staff make the Best Western Plus Hawthorne Terrace Hotel a popular choice for seeing all the best Chicago has to offer. Our prime location steps from Chicago's lakefront, you will enjoy unmatched access to the most exciting part of town. You can be in The Loop or on Michigan Avenue in just minutes. You can explore all the local sights and sounds right here in the neighborhood. Electrifying nightlife and restaurants abound, from ethnic cuisine to sidewalk bistros to fine dining. We're also in the heart of Chicago's renowned Belmont theater district. For sports fans, golf, tennis and jogging are nearby. We're the closest hotel to historic Wrigley Field, the home of the Chicago Cubs® and the second oldest, most charming ballpark in the country. Since the Best Western Plus Hawthorne Terrace Hotel puts you in the center of everything, it's the only hotel to choose in Chicago. Also the most convenient for easy travel to O'Hare Airport, Midway Airport and downtown by train, bus or taxi. Enjoy your stay.
Based on 492 reviews
Value for money
Policies vary by room type and provider.
Enter the email associated with your account in the field below and we'll email you a link to reset your password.
Please check your email for a link to reset your password.