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Congress Plaza Hotel

520 South Michigan Avenue, Chicago, IL 60605, United States
+1 312 427 3800

Cheapest
rate per night

7.6

Good
based on 7,512 reviews
Congress Plaza Hotel - Chicago, IL, United States
Mon 26/7
-
Tue 27/7
Compare vs KAYAK |

Provider Nightly total
Tripadvisor $87
FINDHOTEL $92
Agoda.com $128
Tripadvisor
FINDHOTEL
Agoda.com

Good to know

Value for money

7.2

Distance to city centre

0.3 km

Location rating

9.2

Nearest airport

Chicago O'Hare Intl

Distance to airport

25.9 km

Rooms available at Congress Plaza Hotel

Mon 26/7
Tue 27/7

Queen rooms

$146+

Bed type
Provider
Total stay + taxes & fees
Unknown
$146
Unknown
$169
Unknown
$175
Unknown
$177
Unknown
$194
Unknown
$195
Unknown
$241
Unknown
$285
Queen bed
$289
Queen bed
$293
Unknown
$371

Deluxe rooms

$755+

Bed type
Provider
Total stay + taxes & fees
Unknown
$755

King rooms

$186+

Bed type
Provider
Total stay + taxes & fees
Unknown
$186
Unknown
$223
King bed
$270
King bed
$277
King bed
$277
Unknown
$297
King bed
$323
King bed
$344
Unknown
$385
Unknown
$419
Unknown
$433
Unknown
$513
Unknown
$604

Standard rooms

$92+

Bed type
Provider
Total stay + taxes & fees
Unknown
$92
Unknown
$128
Unknown
$133
Unknown
$136
Unknown
$142
Unknown
$146
Unknown
$156
Unknown
$158
Unknown
$167
Unknown
$171
King bed
$180
King bed
$182
King bed
$185
King bed
$185
Unknown
$188
Double bed
$193
Unknown
$195
King bed
$205
Unknown
$216
Double bed
$221
Double bed
$225
Unknown
$226
Unknown
$229
Unknown
$229
King bed
$239
Unknown
$259
Unknown
$332
King bed
$396

Double rooms

$137+

Bed type
Provider
Total stay + taxes & fees
Queen bed
$137
Queen bed
$149
Queen bed
$153
Queen bed
$155
Queen bed
$160
Queen bed
$167
Queen bed
$168
Queen bed
$178
Queen bed
$186
Queen bed
$191
Double bed
$193
Queen bed
$198
Queen bed
$199
Queen bed
$208
Queen bed
$228
Double bed
$235
Double bed
$239
Double bed
$274
Double bed
$318

Reviews of Congress Plaza Hotel

Pros

Cons

Traveller rating

270
128
125
71
42

Time of year

Traveller type

Show reviews that mention

+
great location in 1,505 reviews
great room in 1,043 reviews
old hotel in 833 reviews
friendly staff in 599 reviews
lake view in 468 reviews
hot water in 242 reviews
beautiful lobby in 186 reviews
great price in 155 reviews
air conditioning in 154 reviews
grant park in 110 reviews
lake michigan in 89 reviews
bed was comfortable in 85 reviews
downtown chicago in 51 reviews
congress in 39 reviews
room was hot in 38 reviews
need of renovation in 33 reviews
good thing in 17 reviews
  • Okay
    Jun 2020
    4.2

    location

    the customer service could be improved. My Expedia reservation took a while, I sat in the lobby for a while (this was okay), but afterwards they charged double, and I had to call 3 times, and involved Expedia team to have the issue solved and get the reimbursement.

  • Excellent
    Dec 2019
    8.5

    The bed was great as were the amenities. The hotel is lovely and spacious. When I commented in a different review that I was surprised not to have been offered an upgrade in a very slow time, I was immediately given one. Our 3 night stay was very pleasant.

    Many of the staff seemed indifferent to us as customers. Only after my poor review did the front desk take any interest in us and even then there were no smiles. The maintenance man we met on the elevator seemed to be the only person happy to work there.

  • Good
    Dec 2019
    7.4

    Location was great and the room was nice

    No parking. The price was good but the parking was not included, it and was about $50 a night so it kind of defeated the purpose of getting a good deal.

  • Excellent
    Nov 2019
    9.4

    What a grand old lady this hotel is. Soak up the ambience and the history and enjoy the great location.

    Make no doubt this place old, but beautiful. The pipes creak, the elevators break down occasionally but definitely great value for money considering her location.

  • Excellent
    Sep 2019
    8.8

    I loved the location and history of this hotel. It wasn’t fancy but it was clean and the bed was very comfortable.

    I really wish they had water available in the lobby. They had containers out there but they never had water in them at all for the three days we were there.

No reviews found. Try removing a filter, changing your search, or clear all to view reviews.

About Congress Plaza Hotel

Overview

The iconic Congress Plaza Hotel in downtown Chicago has served solo travelers, families, couples, politicians, and celebrities for the last 125 years. Its gracious lodgings and close proximity to many local attractions make it an ideal destination for guests from around the globe.

Congress Plaza Hotel is located across from Grant Park, which overlooks Lake Michigan, and is about 30 minutes away from O’Hare International Airport. It's walking or driving distance from many major Chicago landmarks, including Shedd Aquarium, Navy Pier, Museum of Contemporary Art Chicago, and Magnificent Mile.

Accommodations at Congress Plaza Hotel are stately and spacious. Guests can choose from the Lakeview King Room overlooking Grant Park and Lake Michigan, the Family Suite with two bedrooms, two TVs, and one bathroom, or the Deluxe Suite with picturesque views and a jacuzzi. There are smoking and non-smoking rooms available, and all have complimentary WiFi access.

Congress Plaza Hotel offers many on-site amenities and activities. The 24-hour fitness center can set pulses racing, while the on-site barbershop, shoeshine, and same-day dry cleaning services can help prepare guests for an important meeting or a special night out. A full-service business center is ideal for sending or retrieving documents, and the charming gift shop offers one-stop shopping for special Chicago souvenirs. The hotel's Gold Room has been an in-demand spot for holding dream weddings for over a century.

Congress Plaza Hotel offers various dining options that are as elegant and inviting as the hotel itself. Sidle up to the bar at Congress Lounge and enjoy a craft cocktail or beer while watching the latest Cub’s game. Gazebo Restaurant serves crave-worthy breakfast fare to get your day started right, and Rafael’s Restaurant dishes out classic American fare for lunch and dinner while diners enjoy stunning park views.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

7.6 Good

based on 7,512 reviews

7.7

Cleanliness

7.6

Comfort

6.1

Facilities

8.5

Food

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities at Congress Plaza Hotel

ATM on-site
Business centre
Wake-up service
Entire unit wheelchair accessible
Wi-Fi available in all areas
Internet
Daily housekeeping
Fax/photocopying
Family rooms
Concierge service
Fire extinguisher
Gift shop
Ironing service
Laundry facilities
Laundry service
Flat-screen TV
Meeting/Banquet facilities
Mini-market on site
Multi-lingual staff
Free toiletries
Shoeshine
Shops (on site)
Room service
Smoke alarms
Heating
Physical distancing in dining areas
Golf
Property is cleaned by professional cleaning companies
Process in place to check health of guests
Interconnected room(s) available
Key card access
CCTV in common areas
CCTV outside property
No smoking
Kid-friendly buffet
Lake view
Restaurant
Bar/Lounge
Beauty salon
Laptop safe
Express check-out
Parking
Hairdryer
Fitness centre
Cable or satellite TV
Use of cleaning chemicals that are effective against coronavirus
24-hour security
Air-conditioned
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
All plates, cutlery, glasses and other tableware have been sanitised
Food can be delivered to guest accommodation
Guests can opt out of accommodation cleaning
Staff follow all safety protocols as directed by local authorities
Coffee shop
Private bathroom
24-hour front desk
Designated smoking area
Private entrance
Storage available
Private parking
Conference rooms
Wedding services
Free Wi-Fi
Radio
Raised toilet
Disabled access
Linens
Towels
Safety deposit box
Seating area
Lift
Shampoo
Shower
Shower cap
Shower chair
Accessible by lift
Adapted bath
First-aid kit
Socket near the bed
Sofa
Alarm clock
Allergy-free room
Bathtub
Body soap
Breakfast in the room
Bridal suite
Telephone
Carpeted
Toilet
Toilet paper
Toilet with grab rails
Safe
Toothbrush
City view
Airport shuttle
Dustbins
Coffee machine
TV
Upper floors accessible by lift
Conditioner
Valet parking
Desk
Vending machine (drinks)
Dining table
Wardrobe or closet

FAQs when booking at Congress Plaza Hotel

What deals or special offers can guests receive at the Congress Plaza Hotel?

What wedding packages are offered by the Congress Plaza Hotel?

What meeting amenities are offered by the Congress Plaza Hotel?

What popular sites and attractions are located near the Congress Plaza Hotel?

What choices do guests have when traveling from Chicago O’Hare International Airport to the Congress Plaza Hotel?

Where is Congress Plaza Hotel located?

When is check-in time and check-out time at Congress Plaza Hotel?

Does Congress Plaza Hotel offer free Wi-Fi?

Does Congress Plaza Hotel offer free parking?

Does Congress Plaza Hotel offer free airport shuttle service?

How far is Congress Plaza Hotel from the airport?

Does Congress Plaza Hotel have a pool?

Photos of Congress Plaza Hotel

Congress Plaza Hotel - Chicago - Building
All photos (35)
Congress Plaza Hotel - Chicago - Building
Building (3)
Congress Plaza Hotel - Chicago - Bedroom
Bedroom (4)
Congress Plaza Hotel - Chicago - Bar
Bar (2)
Congress Plaza Hotel - Chicago - Lobby
Lobby (4)

Location

Most popular landmarks

  • Grant Park212 m
  • Symphony Center0.4 km
  • Art Institute of Chicago0.5 km
  • Cloud Gate0.8 km
  • Millennium Park0.9 km
  • Chicago Cultural Center0.9 km

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