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Congress Plaza Hotel

520 South Michigan Avenue, Chicago, IL 60605, United States
+1 312 427 3800

Cheapest
rate per night

7.7

Good
based on 6,188 reviews
Congress Plaza Hotel - Chicago, IL, United States
Check-in
-
Check-out
Compare vs KAYAK |

Provider Nightly total
Agoda.com $103
KAYAK $110
KAYAK $125
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Good to know

Value for money

7.2

Distance to city centre

0.3 km

Location rating

9.2

Nearest airport

Chicago O'Hare Intl

Distance to airport

25.9 km

Rooms

Check-in
Check-out

Queen rooms

$103+

Bed type
Provider
Total stay + taxes & fees
Unknown
$103
Unknown
$175
Unknown
$208
Unknown
$283

King rooms

$222+

Bed type
Provider
Total stay + taxes & fees
Unknown
$222
Unknown
$278
Unknown
$284
Unknown
$294
Unknown
$311
Unknown
$356
King bed
$373
Unknown
$376
King bed
$394
Unknown
$399
Unknown
$413
Unknown
$414
King bed
$425

Double rooms

$170+

Bed type
Provider
Total stay + taxes & fees
Double bed
$170
Double bed
$191
Double bed
$203
Unknown
$205
Unknown
$205
King bed
$284
Unknown
$286
Double bed
$289
Unknown
$293
Double bed
$338
Double bed
$338
Queen bed
$368
Unknown
$528

Standard rooms

$107+

Bed type
Provider
Total stay + taxes & fees
Unknown
$107
Unknown
$121
Unknown
$125
Unknown
$127
Double bed
$133
Unknown
$140
King bed
$149
Queen bed
$151
Unknown
$175
King bed
$186
Unknown
$189
Double bed
$195
Double bed
$196
Queen bed
$227
Double bed
$229
Unknown
$242
Unknown
$247
Double bed
$255
Double bed
$255
Unknown
$262
Unknown
$263
Queen bed
$286
Unknown
$290
Double bed
$299
Unknown
$299
Unknown
$335
King bed
$338

Reviews

Pros

Cons

Traveller rating

749
650
331
150
48

Time of year

Traveller type

Show reviews that mention

+
  • Okay
    Jun 2020
    4.2

    location

    the customer service could be improved. My Expedia reservation took a while, I sat in the lobby for a while (this was okay), but afterwards they charged double, and I had to call 3 times, and involved Expedia team to have the issue solved and get the reimbursement.

  • Excellent
    Dec 2019
    8.5

    The bed was great as were the amenities. The hotel is lovely and spacious. When I commented in a different review that I was surprised not to have been offered an upgrade in a very slow time, I was immediately given one. Our 3 night stay was very pleasant.

    Many of the staff seemed indifferent to us as customers. Only after my poor review did the front desk take any interest in us and even then there were no smiles. The maintenance man we met on the elevator seemed to be the only person happy to work there.

  • Good
    Dec 2019
    7.4

    Location was great and the room was nice

    No parking. The price was good but the parking was not included, it and was about $50 a night so it kind of defeated the purpose of getting a good deal.

  • Excellent
    Nov 2019
    9.4

    What a grand old lady this hotel is. Soak up the ambience and the history and enjoy the great location.

    Make no doubt this place old, but beautiful. The pipes creak, the elevators break down occasionally but definitely great value for money considering her location.

  • Excellent
    Sep 2019
    8.8

    I loved the location and history of this hotel. It wasn’t fancy but it was clean and the bed was very comfortable.

    I really wish they had water available in the lobby. They had containers out there but they never had water in them at all for the three days we were there.

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About

Overview

The iconic Congress Plaza Hotel in downtown Chicago has served solo travelers, families, couples, politicians, and celebrities for the last 125 years. Its gracious lodgings and close proximity to many local attractions make it an ideal destination for guests from around the globe.

Congress Plaza Hotel is located across from Grant Park, which overlooks Lake Michigan, and is about 30 minutes away from O’Hare International Airport. It's walking or driving distance from many major Chicago landmarks, including Shedd Aquarium, Navy Pier, Museum of Contemporary Art Chicago, and Magnificent Mile.

Accommodations at Congress Plaza Hotel are stately and spacious. Guests can choose from the Lakeview King Room overlooking Grant Park and Lake Michigan, the Family Suite with two bedrooms, two TVs, and one bathroom, or the Deluxe Suite with picturesque views and a jacuzzi. There are smoking and non-smoking rooms available, and all have complimentary WiFi access.

Congress Plaza Hotel offers many on-site amenities and activities. The 24-hour fitness center can set pulses racing, while the on-site barbershop, shoeshine, and same-day dry cleaning services can help prepare guests for an important meeting or a special night out. A full-service business center is ideal for sending or retrieving documents, and the charming gift shop offers one-stop shopping for special Chicago souvenirs. The hotel's Gold Room has been an in-demand spot for holding dream weddings for over a century.

Congress Plaza Hotel offers various dining options that are as elegant and inviting as the hotel itself. Sidle up to the bar at Congress Lounge and enjoy a craft cocktail or beer while watching the latest Cub’s game. Gazebo Restaurant serves crave-worthy breakfast fare to get your day started right, and Rafael’s Restaurant dishes out classic American fare for lunch and dinner while diners enjoy stunning park views.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

7.7 Good

based on 6,188 reviews

7.7

Cleanliness

7.6

Comfort

7.8

Staff

7.2

Value for money

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Fitness centre
Free Wi-Fi
Disabled access
ATM on-site
Business centre
Concierge service
Gift shop
Laundry service
Meeting/Banquet facilities
Room service
Smoke alarms
Golf
No smoking
Restaurant
Bar/Lounge
Beauty salon
Express check out
Hairdryer
Cable or satellite TV
Air-conditioned
24-hour front desk
Wake-up service
Storage available
Linens
Towels
Lift
Accessible by lift
Adapted bath
Alarm clock
Allergy-free room
Bathtub
Body soap
Bottle of water
Breakfast in the room
Bridal suite
Carpeted
City view
Coffee machine
Conditioner
Desk
Dining table
Entire unit wheelchair accessible
Family rooms
Fire extinguisher
Flat-screen TV
Free toiletries
Fruits
Heating
Interconnected room(s) available
Key card access
Kid-friendly buffet
Lake view
Laptop safe
Parking garage
Private bathroom
Private entrance
Private parking
Radio
Raised toilet
Safety deposit box
Seating area
Secured parking
Shampoo
Shower
Shower cap
Shower chair
Socket near the bed
Sofa
Telephone
Toilet
Toilet paper
Toilet with grab rails
Toothbrush
Dustbins
TV
Upper floors accessible by lift
Valet parking
Vending machine (drinks)
Wi-Fi available in all areas
Daily housekeeping
Fax/photocopying
Ironing service
Mini-market on site
Shoeshine
Shops (on site)
First-aid kit
Physical distancing in dining areas
Property is cleaned by professional cleaning companies
Process in place to check health of guests
CCTV in common areas
CCTV outside property
Use of cleaning chemicals that are effective against coronavirus
24-hour security
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
All plates, cutlery, glasses and other tableware have been sanitised
Food can be delivered to guest accommodation
Guests can opt-out of accommodation cleaning service
Staff follow all safety protocols as directed by local authorities
Coffee shop
Safe
Free Internet
Pets not allowed
Parking (surcharge)
Wedding services
Laundry facilities
Airport shuttle
Designated smoking area

FAQs when booking at Congress Plaza Hotel

What deals or special offers can guests receive at the Congress Plaza Hotel?

What wedding packages are offered by the Congress Plaza Hotel?

What meeting amenities are offered by the Congress Plaza Hotel?

What popular sites and attractions are located near the Congress Plaza Hotel?

What choices do guests have when traveling from Chicago O’Hare International Airport to the Congress Plaza Hotel?

Where is Congress Plaza Hotel located?

When is check-in time and check-out time at Congress Plaza Hotel?

Does Congress Plaza Hotel offer free Wi-Fi?

Does Congress Plaza Hotel offer free parking?

Does Congress Plaza Hotel offer free airport shuttle service?

How far is Congress Plaza Hotel from the airport?

Can you bring pets to Congress Plaza Hotel?

Does Congress Plaza Hotel have a pool?

Photos

All photos (60)
Building (4)
Bedroom (21)
Bar (2)
Lobby (3)

Location

Most popular landmarks

  • Grant Park 212 m
  • Symphony Center 0.4 km
  • Art Institute of Chicago 0.5 km
  • Cloud Gate 0.8 km
  • Millennium Park 0.9 km
  • Chicago Cultural Center 0.9 km

Chicago travel guide

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