Chicago hotels near Rush and Division Streets

Pros: Beautiful room. Inpecable service

Pros: EVERYTHING, THE SERVICE WAS THE BEST AND THE BATHROOMS LARGE AND BEAUTIFULLY DONE. NICE TOUCHES EVERYWHERE!

Cons: NOTHING

Pros: Really enjoyed how friendly everyone was towards us especially since we were a young couple there and the staff told us good morning and everything each day and always had a smile on their face

Cons: I can't really say I didn't like anything about the hotel or service. The only thing was it was a little expensive for us. Other than that everything was excellent

Pros: I've stayed at several nice hotels in Chicago and this is by far my favorite. Very comfortable, tastefully decorated, incredible A-V/home automation controls. This was the perfect home-base for a multi-day business trip. The atrium also had a splendid Sunday brunch with string quartet. Couldn't be better

Pros: I would guess that most people who gave this place a positive review have never stayed at trump. For the same price trump offers a vastly better experience and much more comfort. The gym and spa at trump make this place look like a spa from rural Cambodia.

Cons: Rooms were an ever so slightly better version of the Conrad. No pillow menu. No glacier water. No espresso machine in room. No microwave or stovetop with dishwasher( all present at trump). And no cake with gold leaf on it for my birthday!!!

Pros: Great location across from Saks and neiman marcus. Hotel gorgeous, bright, elegant in public areas, very comfortable and luxurious room and bathroom

Pros: Beautiful. Comfortable, luxurious.

Cons: Staff assistance was hit or miss. Very frustrating. Some staff was very helpful. Others were not to the point of carelessness or rudeness. At this hotel I had expected service to be exquisite. It was not. For the price there's other hotels with better service who value their customers more highly.

Cons: I paid $700 to be told my room wasn’t ready, I should dress up in a locker room , and wait for a text that my room was ready.

Pros: Great location off Michigan Ave. But a very quiet street overall for such a great location.

Cons: Rooms are a little dark.

Pros: Close to shops at magnificent mile

Cons: Pool was small and not kid friendly. A 16oz pop was $4 plus tax at hotel store

Pros: Rooms were very comfortable and clean. Courteous and friendly staff. Location is excellent for shopping. I definitely would return to stay again.

Pros: Location, value, amenities, staff, rooms, property were all excellent.

Cons: Had some unusually noisy middle-of-the-night mechanical noises. Staff compensated us with points willingly and graciously more than making up for it.

Pros: Great clean room and friendly staff

Cons: I liked it all

Pros: The location was within walking distance to Everything. The hotel was very comfortable.

Pros: We enjoyed the pool, hot tub and workout room. The beds and linens were so comfy. Staff was very helpful.

Pros: Free gym, pool and jacuzzi use. Three free cups of coffee and tea. Great staff. King size bed was awesome and the room was really nice

Cons: No free WiFi in room, just lounge area. Pool and jacuzzi were closed, which was a real disappointment since it was one of the major reasons why I chose the hotel. My view wasn't great but I understand it's kind of a thing that's out of my control.

Pros: The rooms were very clean, as was the gym. The location is within a short walk of most anything you'd might like to experience on a short trip to Chicago and yet the hotel is on a side street that keeps the nights stay quiet.

Cons: Here's the thing: The Hyatt hotel is immaculately clean, provides comfortable bedding, has a large, clean Gym, and is near most of the things that I would want to do in a short period of time in Chicago... So why two? Because these are the things that any hotel should have. Saying these things are a perk of the Hyatt is like saying or Raven has the perk of being especially black- it's a raven, of course it's feathers are black- The problem here is that the photography and the advertising of the hotel makes it appear to be something that it is not: it is not a stunning luxury property. It does not have an incredibly intuitive and beyond accommodating staff, and it is not a property that includes the kind of accommodations that I'd expected when I had originally booked my stay. More on par with a comfort inn, or Marriott courtyard, then a main-name property such as JW Marriott, Hilton, or Westin, this "Hyatt" seemed bare-bones and disorganized. Two rather slow elevator trips separate you from any convenience of entrance and exit- The room was not ready when I arrived and the option suggested to me in compensation was a larger suite that featured less beds then I requested and came at an additional cost, as that was my fault my room was not ready, and as if if I would prefer to pay more for something that offered less than what I had asked for. At any class hotel, I wouldn't have been upgraded, and I would have been upgraded at cost to the property. The bathrooms, while clean, were adorned with showerheads that looked like they had been purchased in a 1986 apartment building resale auction and worked about as well as an exposed drain pipe I once showered beneath in Thailand. Parking is a full $24 per day more expensive than the majority of the garages around the area, which for the life of me I can't understand why, and the valets took nearly 15 minutes more than they had suggested to retrieve my car when requested, and did so in such a manner that the majority of things I keep in my trunk had shifted- and believe me for someone who drives as aggressively as I do without cause for such an occurrence- this can only lead me to believe that the valets thought perhaps they were in a stock car race. overall, it's not so much that I dislike to my stay at the Hyatt- it's that being in Chicago native company, and a highly rated hotel, with a main branch name, I genuinely expected to be walking into a situation that was just one star more professional than what I received- and the Accumulation of one experience after the other constantly coming in just slightly less than what it should have been found me leaving the hotel with a fairly negative taste in my mouth, not for the stay that I received, but for the complete and underwhelming lack of what I had expected. My suggestion- if you were going to stay 20 minutes outside the city at some discount hotel, this place is better. But if you want the downtown Chicago experience, don't even look in this direction

Pros: Great location and services.

Pros: Brenda served us for breakfast most days. She was a the best. Always attentive friendly. Took care of us well. Our last day we had a different waitress and our order wasn't right, we couldn't get her attention and had to get a manager in order to get our check. When you go for breakfast in the fabulous restaurant, ask for Brenda. Loved the green drink with Apple, spinach and ginger. It was really good.

Pros: The air conditioning.

Cons: Our room was not ready at check-in. The bed skirt was torn and stained. The in-room movie played very poorly. The staff was unfriendly.

Pros: The staff was very helpful and freindly. The room was clean and very nice located near a lot of shopping. Our stay was very enjoyable and we will stay here again soon.

Pros: The people at Wyndham were so helpful making sure everything was perfect for us!

Cons: No.

Pros: Service was amazing. Location was awesome!

Pros: The accomodations were comfortable, the hotel beautiful, the location convenient, the staff extremely knowledgeable, friendly & helpful.

Cons: Not really. A common suggestion that I have is in relation to the lights at the nightstand. Most places I've stayed, including this hotel, have both lights for double beds in between them. It would be better to have a light on the far side of the bed so the guest sleeping in the other bed is not disturbed by the late-night reader (me!).

Cons: Many hidden charges, especially for room service, it costs a fortune. Other than that, great stay, friendly staff, good food, exactly what’s expected for a 5-star hotel

Cons: Nothing. I thought everything was perfect

Pros: Decoration and restaurant

Pros: Loved the style, convenience and exceptional service.

Pros: Bed was super comfy. Views were amazing. Overall feel was very modern.

Cons: Temperature control was a bit dicey; had to get up in the middle of the night because no matter what we set the thermostat to, it went absolutely boiling once we were asleep. Hair dryer didn't work (so I'm told).

Pros: High-end; great location, staff and food. A classy choice.

Pros: Another great Sofitel property. The facility, food, etc., all top-notch. And staff could not be nicer ....

Pros: Clean, great location, spacious room, free WiFi, nice restaurant and bar, helpful doormen, robes and slippers and separate tub and shower. Lanvin toiletries too. Appreciated that housekeeping checked in with us and brought extra towels/robe for our son.

Pros: Great location a few steps from the best shopping and restaurants in Chicago. Very friendly and professional staff.

Pros: Great location, great value for the price.

Cons: Staff need to stop acting so high fallutin. Yes it is the Sofitel, but you still work for me.

Pros: The hotel and its location were beautiful, and the staff was extremely nice and helpful. The price was great, and we had an excellent stay!

Cons: That we eventually had to leave. Everything was wonderful!

Cons: Location of ice machine? Signage was inaccurate. Fron desk promised to send some one to show me--but this took 2 calls.

Pros: Fantastic location, close to the Magnificent Mile and Water Tower. The building is strikingly modern.

Pros: Sofitel is my new favorite Hotel.

Pros: My husband and I loved this hotel. We have stayed in several hotels on or near Michigan Ave and this was the best. The hotel is beautiful and is in the perfect location for us. A short walk to the subway, excellent restaurants along Rush Street and of course fabulous shopping. I will definitely stay here again even though it's a little more than I usually like to pay.

Pros: Situated in a good area very convinient for shopping and buisness.

Cons: I was not allowed a late check out as my flight was late evening.

Pros: Clean room, good location, good food

Cons: Difficulty of reaching the concierge by phone and having to listen to recorded advertising of the hotel while waiting

Pros: loved the architecture, nice view, price was great, good bar, convenient to lots of things in Chicago, usual helpful Sofitel staff . . .

Pros: Swanky and chic hotel located in the heart of Chicago only steps away from shopping, great restaurants and all that the city has to offer. It's upscale, hip and a great value -- with a very comfortable bed to boot! What more could you want?

Pros: the room was wonderful - the bed and linens were superior

Pros: Staff was excellent, they shipped me something that I left in the room immediately. Very clean, they even put a birthday surprise for my husband in room upon arrival.

Cons: When you enter the main lobby there is no rest room, you have to take elevator to the 2nd floor. After traveling so long one needs to use the facility fast. Also parking fees a bit high per day, the hotel I stay at offers free parking to its guests

Pros: Really enjoyed the stay here, very comfortable and a great location for the price. I needed to make a last minute update to stay a few more nights as my travel was cancelled due to weather. The employees were extremely helpful in letting me keep the same room and at the same rate.

Cons: Stayed on the same floor as the pool, so some noisy kids were expected

Pros: Location, personnel, accommodations. Welcoming and relaxing.

Pros: Concierge, door men excellent.

Cons: Paying for with fi? Really...at these prices? Terrible. $10.00 to use 15 min. Had no idea. Showed up on statement. Housekeeping fine first night but 2nd night left our duvets on floor and when we called to report they actually asked what we would like them to do about it. After telling them we wanted some new duvets a maid came and complied. Next day we returned to find all of our pillows with shams gone...not a functional problem since we still had pillows to sleep on but since they are part of the decor we weren't sure what that was all about. They were on the bed when we left that morning. Overall the room was quiet but I think we could do better next time. Hotel being renovated so maybe the reno rooms will blow you away...ours did not. Other than housekeeping staff the rest of staff was helpful but could have been more accommodating when we missed a night of our reservation due to being snowed in at airport in philly and unable to get there. If they couldn't refund a night of our pre paid room we thought we might have recd a complimentary night in future. They told us to ask price line about that but price line pushed it back to them...

Cons: Paying $40 or $72/night parking was ridiculous

Pros: My wife and I got a special price which included parking (worth $72!). We had to stay one night downtown and chose the hotel for the convenience and value. We were grateful to be surprised by excellent staff, excellent facilities and excellent service. We would go back in a heartbeat. Location is exceptional for anything downtown, especially Michigan Ave and holiday shopping.

Cons: Nothing.

Pros: Valet person was very nice

Cons: Room was dirty. Had corn nuts and used tissues on floor. We heard the entire conversations of the room next door and we knew hey could hear us so we couldn’t be ourselves.

Pros: Location is great. Staff helpful.

Pros: My husband and I recently stayed at the Omni with are 1 year old twins. The staff was more than accommodating. Everything from gift bags for the girls to bringing up a microwave and refrigerator. We will be back!

Pros: I have been a Marriott guy for some time and had the opportunity to stay at an Omni Hotel in Dallas and decided to give it another try in Chicago because my Dallas experience was so good. They are a true class act!

Cons: Nothing!

Pros: Rooms and room service were great - good pool and hot tub for families

Cons: It was pretty stellar

Pros: Beautiful hotel, great location. Very pleased with our stay. And very close to the red line.

Pros: Location

Cons: Front desk staff could be friendlier

Pros: fantastic location

Pros: The staff was very friendly, attentive ands accommodating. They text me to see if they could be of service then produced the sewing kit I asked for when I lost a button...

Cons: I went up to check out the rooftop bar at 8:30 p.m. on Friday night and the door was locked, I was waved away by an employee who did not offer anything else, like if and when the bar would be opening...

Pros: Almost everything was pretty great

Cons: Carpet was a little off putting

Pros: Lobby is nice. Rooms are nice. Parking right across the street at the hospital. Location is great for shopping.

Pros: The staff from the front door staff set the tone of excellence and was carried by all staff of this wonderful hotel! Excellent value and perfect location....will be back!

Pros: The service was great and the roof top bar was also pretty wonderful.

Cons: I had no problems with this hotel at all, I enjoyed my stay all around.

Pros: Great, spacious hotel room. Very clean.

Cons: The TV did not work.

Pros: The hospitality staff were incredible! Provided my sister and I with great information, scheduled us for a cruise that was truly informative, and obtained a dinner reservation on short notice. I can't say enough about how helpful and welcoming they were.

Pros: Good size for the price. Great king sized bed, good views even on the fourth floor. Cafe/bar was great - very good coffee. Location is perfect. Right next to Michigan avenue.

Cons: The revolving door is a little heavy.

Pros: The location was excellent. Right off of Michigan Ave. The beds were comfortable.

Cons: The hotel needs some updates. The only thing that made it 'Hip and trendy" was the decor. We could see the light from the hallway shining through into our room because the gaps between the walls and the door was ridiculous. It was a built in night light. No information about the hotel was in the room either. Didn't know who to call or where to get anything. Glad we didn't pay more than what we did. And by the way, the tacky, shiny, red wall paper in the bathroom was terrible. =]

Pros: Excellent location right next to shopping on Michigan Ave. Many great restaurants are walking distance. Nice view in the heart of downtown. Great affordable rates. Staff was excellent and very friendly. Our 2 year old daughter was giving hugs to the front desk associates when we would leave. Highly recommended!!!

Cons: No pool. Breakfast was not included and breakfast buffet was 14.99 per person.

Pros: I've stayed here multiple times over the last few years, and the last couple visits have been mediocre. Check-in has taken too long, staff has been cold and sometimes borderline rude, and the rooms seem to be in an increasing level of disrepair. I think this might have been my last stay at MileNorth. Bummer because the location is great for my typical visits.

Cons: Check-in. Rude-ish staff. Rooms need maintenance.

Pros: The most thing I like here is the location, which is very convenience. Also, their front desk service is good~

Cons: I'm not satisfied with its room service, I ordered hot milk and they sent me the cold milk. Besides, the price of their room service is not worth from my view. So, just don't make room service, or you will be disappointed with its bad taste and unbelievable bill.

Pros: Close to great retail stores

Cons: No dislikes

Pros: The room was clean and extremely comfortable with a modern decor that I like. The location is fantastic.

Cons: None

Pros: Location was excellent. Rooms were modern and comfortable.

Cons: Noise from the ambulances and construction. Crappy attitude from bar staff on balcony.

Pros: I really enjoyed how close it was to everything. The employees were very helpful.

Cons: I wish the price of the room included breakfast. There wasn't even complimentary coffee offered in the lobby. I had to pay $2.50. There was a coffee maker in the room but it just isn't the same. Get rid of the coffee makers and have pots of fresh coffee available in the lobby.

Pros: Location

Cons: Loud, 1st night people shouting 2:30 am in the corridor, 2nd night wake up service in person knocking the doors, once no refill of coffee pads, never replacement of bottles in the bathroom (shampoo etc), before check out I wanted to get ready for my long trip back, but the room service had started cleaning and I found everything misplaced, the bathroom under water, cups on the carpet, no apoligies

Pros: Location, location, location! A great hotel for a short break in Chicago -it's very close to Michigan Avenue (1 block) as well as restaurants, bars and nightlife. A really great all round hotel. I would definitely stay here again and would certainly recommend it!

Cons: Nothing too bad. Just to be aware that it's under renovation, so the facade isn't as attractive as you would expect. But don't be put off, the rooms are beautiful and luxurious with all mod cons.

Pros: Friendly and helpful staff. Beautiful clean rooms. A sense of safety and security.

Pros: The staff was excellent and very helpful.

Pros: The staff was terrific and our room, the only renovated one so far, was ideal.

Cons: NA