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Value for money
Distance to city centre
|Chicago O'Hare Intl|
Distance to airport
|"Excellent service and helpful friendly staff."||(in 193 reviews)|
|"Clean, friendly staff, great location."||(in 310 reviews)|
|"Clean, great refillable water system."||(in 33 reviews)|
|"Bed was not comfortable."||(in 42 reviews)|
|"Bad soundproofing and small room"||(in 163 reviews)|
|"Valet parking; Room cleanliness."||(in 28 reviews)|
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Similar as the luxury river hotels next door at lower price
Location. Nice view. Nice acomodations. Fun place. Good value
Not much i didnt like. Nice view of the Chicago river but would be better if window was cleaner.
plan for extra 30+ min every time you depart/retur
Location is perfect. Rooms are tiny, with no wasted space and good views. Lobby non-existent, but 2nd floor desk/relax space makes up for that.
They have no lot, no arrangement with a local lot, and only one valet on staff as best I could tell. This guy would disappear for up to 20-30 min, or flat out say it will be 20+ min before I can get your car. All that, for $55 per trip. Don't drive, or plan to find a distant garage if you want to pay less than $50-70 per night parking. Atop the valet-delay, they only had one elevator servicing floors 11-30s, and every trip up or down took at least 10 min of waiting (don't leave anything behind!) and every trip in the elevator was packed body to body.
1st time in Chicago
Chicago is a beautiful city. The River Hotel couldn't have been located any better. Our view was ok nothing great because we were in the 2nd floor. The hotel staff was very nice. And the marble stair case was gorgeous. I liked that they had complimentary bottled water. That's help whenever you walking continuously around the city.
I had issues about several things that may not matter to some people but it bothered me. I asked twice for a sleeping mask and the first night they're were out said they'll get some in the next day. On the next day I asked again and they already have them out.?.? I feel they should have notated I requested one the first day and then have it ready the next. The bed linens leave something to be desired. They use a flat sheet for the bottom sheet which kept coming undone. The comforter wasn't big enough for the bed. It continuously kept falling off so in the middle of the night I had to get up and cover my wife back up. The room was for the most part clean. However I drop something and when I looked under the bed I saw individual skittles covered in dust :-/. And the restaurant... We tried to eat and drink there but the service was terrible. Took 20 mins to get menus and a water. I guess they're understaffed? But we left before ordering anything due to the service. The overal stay wasn't terrible. I would stay there again but I would never pay full price for it.
The elevator service was terrible. We would often wait over 20 minutes to catch the elevator during the day, and the stairs were not practical when you're staying in the 28th floor.
Central downtown location, good restaurant, nice service
Needs a good cleaning and update, grungy.
Chicago Hotels River Hotel is an idyllic location for the guest looking to seek out the best hot spots to shop, dine, and drink at the city’s finest restaurants and bars and visit some of the best attractions in Chicago.
With the fastest Wi-Fi in Chicago, free purified water stations on every floor, and sleep better kits provided in rooms, there are comfortable amenities for any guest to get the most out of a stay in Chicago. End each day of exploring the Windy City by relaxing and recharging; whether that's streaming favorite shows, surfing the web, or enjoying a complimentary espresso drink in the guest lounge.
Stunning river views, glistening skyscrapers, and convenience of location to the famous Magnificent Mile; Guests will find all they need in the heart of Downtown Chicago when staying at Chicago Hotels River Hotel.
Rooms available include mobility accessible rooms, classic rooms to fit 1 to 2 guests, one-room suites for 1 to 4 guests including a separate living area, superior room for 1 to 3 guests which includes a refrigerator and microwave, and the deluxe double room for 2 to 4 guests that includes 2 queen size beds and 2 private bathrooms. The extended stay comes with a well-equipped kitchen, dining area, and complimentary maid service.
After wandering through the Windy City, guests are sure to come back for some of the best Wi-Fi in Chicago, a super plush and comfortable bed, and all the high-tech entertainment needed to relax and prepare for the next adventure.
based on 2,876 reviews
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Most popular landmarks
- Chicago Theater 288 m
- Chicago Riverwalk 290 m
- Chicago Cultural Center 0.5 km
- Cloud Gate 0.6 km
- Millennium Park 0.6 km
- Magnificent Mile 0.8 km