Chicago hotels near Chicago Theater
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The recently renovated Sofitel Chicago Magnificent Mile provides 4-star downtown Chicago hotel accommodations minutes from Lake Michigan, Navy Pier, the Museum of Contemporary Art, Millenium Park, the John Hancock Center, the Chicago Water Tower, and upscale boutiques. Designed by French architect Jean-Paul Viguier, our downtown Chicago hotel is a 32-floor prism of glass, boasting 415 rooms, including 33 luxurious suites. Modern design and refined European approach to hospitality take center stage.
Overall 8.9 Excellent
Based on 11,495 reviews
All reviews
- All reviews
- Couples
- Business
- Families
- Solo
Excellent
10.0
Pros: Very clean and modern. Also the room was very large and spacious
Excellent
10.0
Pros: The location was fantastic! It was close enough to the theaters and close to great food . I had a Dr. appt. at Northwestern the next day and it was a quick walk over.
Excellent
9.0
Pros: great staff very courteous.
Good
6.0
Pros: The staff they're very friendly
Excellent
10.0
Pros: The concierge was extremely friendly and helpful. The hotel was close to everything. If your hotel restroom is occupied by the-slowest-bowel-movement-ever or if you have a bit of stage fright, the bathrooms on the second floor are great. YW ;)
Excellent
10.0
Pros: Staff members were extraordinarily helpful
Excellent
8.0
Pros: The staff was great!
Excellent
8.0
Pros: Simple room
Excellent
10.0
Pros: This location is perfect for exploring the city and the hotel is small enough and hidden enough to be very quiet.
Excellent
10.0
Pros: New hotel. Very clean.
Good
7.0
Pros: Quiet
Excellent
10.0
Pros: The location is absolutely perfect
Details
Reviews
Overall 8.9 Excellent
Based on 11,495 reviews
Location
9.5
Vibe
9.3
Service
8.5
Room
8.4
WiFi
8.0
Breakfast
6.0
Value
5.4
Location
9.4
Service
8.4
Room
8.3
WiFi
6.8
Food
6.0
Breakfast
5.9
Value
4.9
Location
9.4
Vibe
9.2
Service
8.5
Room
8.3
Cleanliness
8.2
WiFi
6.9
Breakfast
5.5
Value
5.3
Vibe
9.4
Location
9.2
Room
8.5
Service
8.3
Breakfast
6.5
Value
4.8
Location
9.5
Service
8.1
Room
8.0
Cleanliness
7.5
Breakfast
6.4
10.0 Excellent
Pros: Very clean and modern. Also the room was very large and spacious
Cons:
10.0 Excellent
Pros: The location was fantastic! It was close enough to the theaters and close to great food . I had a Dr. appt. at Northwestern the next day and it was a quick walk over.
Cons: Loved everything!!
9.0 Excellent
Pros: great staff very courteous.
Cons:
6.0 Good
Pros: The staff they're very friendly
Cons: The floor on one side of the bed smelled like an old wet rag. Also I believe our mattress was old.
10.0 Excellent
Pros: The concierge was extremely friendly and helpful. The hotel was close to everything. If your hotel restroom is occupied by the-slowest-bowel-movement-ever or if you have a bit of stage fright, the bathrooms on the second floor are great. YW ;)
Cons:
10.0 Excellent
Pros: Staff members were extraordinarily helpful
Cons: Pillow and duvet selection. Latter too hot.
8.0 Excellent
Pros: The staff was great!
Cons: The beds and pillows were not that comfy. Beds were a little hard. Pillows were really fluffy so your head would sink down all the way, they didn’t have any other pillow options.
8.0 Excellent
Pros: Simple room
Cons:
10.0 Excellent
Pros: This location is perfect for exploring the city and the hotel is small enough and hidden enough to be very quiet.
Cons:
10.0 Excellent
Pros: New hotel. Very clean.
Cons:
7.0 Good
Pros: Quiet
Cons: pseudo-fancy - definitely not worth full price of ~$--- a night
10.0 Excellent
Pros: The location is absolutely perfect
Cons: The fridge in my room was broken. Got a new one within 15 minutes of request
The recently renovated Sofitel Chicago Magnificent Mile provides 4-star downtown Chicago hotel accommodations minutes from Lake Michigan, Navy Pier, the Museum of Contemporary Art, Millenium Park, the John Hancock Center, the Chicago Water Tower, and upscale boutiques. Designed by French architect Jean-Paul Viguier, our downtown Chicago hotel is a 32-floor prism of glass, boasting 415 rooms, including 33 luxurious suites. Modern design and refined European approach to hospitality take center stage.
Soaring 92 stories above the Loop and North Michigan Avenue (hotel goes up to the 28th floor only),Trump International Hotel & Tower
Overall 8.9 Excellent
Based on 4,319 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: customer service
Excellent
9.6
Pros: Entire staff was phenomenal. The view from the 24th floor was amazing at night.
Excellent
10.0
Pros: My stay was wonderful! Room was large with kitchen and magical view . The best Hotel in Chicago !
Excellent
10.0
Pros: spa, view, bed, personal touches, cleanliness, amenities.
Excellent
10.0
Pros: Everything exceeded our expectations from the staff to the room. My 13year old daughter and I stayed one night. Only regret is that we couldn't stay longer. Highly recommend staying here and planning to return with the rest of the family.
Excellent
10.0
Pros: Every thing was great
Excellent
10.0
Pros: I loved everything about this hotel; the beautiful building, the excellent location, the wonderful and beautiful big room with a view, the gym, the breakfast! I'll come back for sure! It make's me really happy when a Hotel does deliver excellency in every way! Keep it up!
Excellent
10.0
Pros: Staff was amazing
Excellent
9.6
Pros: The room was absolutely great with every in-room amenity you could possible need, great views of the city, and a crazy good number of USB ports for charging. Every room seems to offer a nice view of the city and the staff were extremely friendly and helpful - even with last minute requests and room service on NYE. Tons of restaurants and store are located nearby in River North and you can easily walk or catch a ride to the Loop, Wicker Park, or elsewhere.
Excellent
9.6
Pros: Modern, upscale
Excellent
10.0
Pros: Probably nicest room we've ever stayed in. We upgraded to the 1 bedroom suite for an extra $---/night. worth it. WOW
Excellent
10.0
Pros: Fabulous hotel, location brillant
Details
Reviews
Overall 8.9 Excellent
Based on 4,319 reviews
Location
9.5
Service
9.2
Room
9.2
Vibe
8.9
Wellness
8.8
Comfort
8.6
Cleanliness
8.6
WiFi
8.4
Amenities
8.2
Pool
8.1
Breakfast
5.8
Value
4.5
Location
9.6
Service
9.3
Wellness
9.2
Room
9.2
Comfort
8.5
Pool
8.4
Breakfast
5.7
Value
4.1
Room
9.6
Location
9.6
Service
9.5
Comfort
8.9
Wellness
8.6
Value
4.4
Location
9.5
Service
9.3
Room
8.6
Service
9.3
Comfort
8.7
Room
8.6
10.0 Excellent
Pros: customer service
Cons:
9.6 Excellent
Pros: Entire staff was phenomenal. The view from the 24th floor was amazing at night.
Cons:
10.0 Excellent
Pros: My stay was wonderful! Room was large with kitchen and magical view . The best Hotel in Chicago !
Cons:
10.0 Excellent
Pros: spa, view, bed, personal touches, cleanliness, amenities.
Cons:
10.0 Excellent
Pros: Everything exceeded our expectations from the staff to the room. My 13year old daughter and I stayed one night. Only regret is that we couldn't stay longer. Highly recommend staying here and planning to return with the rest of the family.
Cons:
10.0 Excellent
Pros: Every thing was great
Cons:
10.0 Excellent
Pros: I loved everything about this hotel; the beautiful building, the excellent location, the wonderful and beautiful big room with a view, the gym, the breakfast! I'll come back for sure! It make's me really happy when a Hotel does deliver excellency in every way! Keep it up!
Cons:
10.0 Excellent
Pros: Staff was amazing
Cons: Price
9.6 Excellent
Pros: The room was absolutely great with every in-room amenity you could possible need, great views of the city, and a crazy good number of USB ports for charging. Every room seems to offer a nice view of the city and the staff were extremely friendly and helpful - even with last minute requests and room service on NYE. Tons of restaurants and store are located nearby in River North and you can easily walk or catch a ride to the Loop, Wicker Park, or elsewhere.
Cons: No complaints really; some minor scuffs and dings on the room’s walls, but overall the property was incredible and I would gladly rebook again.
9.6 Excellent
Pros: Modern, upscale
Cons: Not very friendly/ social staff
10.0 Excellent
Pros: Probably nicest room we've ever stayed in. We upgraded to the 1 bedroom suite for an extra $---/night. worth it. WOW
Cons:
10.0 Excellent
Pros: Fabulous hotel, location brillant
Cons:
Soaring 92 stories above the Loop and North Michigan Avenue (hotel goes up to the 28th floor only),Trump International Hotel & Tower
With a stay at Omni Chicago Suites - Magnificent Mile in Chicago (Near North Side), you'll be steps from Michigan Avenue and 4 minutes by foot from Chicago Water Tower. Featured amenities include a business center, express check-in, and express check-out. Planning an event in Chicago? This hotel has facilities measuring 8000 square feet (743 square meters), including conference space.
Overall 8.9 Excellent
Based on 3,366 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9.0
Pros: Location
Excellent
8.8
Pros: Excellent friendly staff throughout the hotel. They bend over backwards to make your visit a success. The hotel was clean, the restaurant had floor to ceiling views of the city. The room was quiet as a church - no noise from surrounding rooms
Excellent
8.3
Pros: Bar/restaurant staff were very exceptional. Food quality was very good. Overall staff was kind and helpful.
Excellent
10.0
Pros: The facility was clean and convenient to everything! The price was outstanding! The staff was 10”% awesome!!!
Excellent
10.0
Pros: Perfect location, big room
Excellent
8.0
Pros: Great staff and location. Room clean and well maintained.
Excellent
9.0
Pros: Mattress and bed linens were the most comfortable I’ve ever experienced in a hotel. Bellmen and front desk were consistently happy to help me. Price was very reasonable.
Excellent
8.0
Pros: Very enjoyable stay,clean, and staff was outstanding.
Good
7.0
Good
6.0
Pros: This hotel was in a fantastic location and staff was extremely kind.
Excellent
10.0
Pros: Always a win-win with this hotel. Amazing customer service, comfy beds and sheets. Love the suite concept for comfortable stay.
Excellent
10.0
Pros: The German Embassy is in the same building.
Details
Reviews
Overall 8.9 Excellent
Based on 3,366 reviews
Location
9.6
Service
9.0
Room
7.6
Cleanliness
6.9
Amenities
6.4
WiFi
6.4
Breakfast
6.4
Pool
6.0
Location
9.9
Service
9.1
Room
6.6
Breakfast
6.3
Pool
5.8
WiFi
4.8
Location
9.7
Service
9.0
Comfort
6.9
Cleanliness
6.4
Room
6.3
Amenities
6.1
Value
5.2
Location
9.7
Service
9.0
Comfort
7.2
Room
6.8
Location
9.6
Room
7.4
Comfort
7.4
9.0 Excellent
Pros: Location
Cons: Restaurant / Bar should be coordinated more with hotel / stay, .. i.e. we had to pay for a cup of coffee in the morning after we had a small cup in our room. TV is off to side in bedroom and can't tilt.
8.8 Excellent
Pros: Excellent friendly staff throughout the hotel. They bend over backwards to make your visit a success. The hotel was clean, the restaurant had floor to ceiling views of the city. The room was quiet as a church - no noise from surrounding rooms
Cons: Room was advertised as corner suite with lake and city views. In actuality we had a small 2 inch sliver of a view of the lake over and between the buildings. The city view was mostly looking into the side of another building. Bed was comfortable but sheets were a little scratchy. That being said I would stay there again without question
8.3 Excellent
Pros: Bar/restaurant staff were very exceptional. Food quality was very good. Overall staff was kind and helpful.
Cons: Only there overnight. No issues
10.0 Excellent
Pros: The facility was clean and convenient to everything! The price was outstanding! The staff was 10”% awesome!!!
Cons:
10.0 Excellent
Pros: Perfect location, big room
Cons:
8.0 Excellent
Pros: Great staff and location. Room clean and well maintained.
Cons: One negative was the relatively small pool and hot tub area was over run on Friday evening with 20 plus people there for a party.There was clearly just one guest that had invited too many others that prevented use by any other guests.Wish hotel regulated
9.0 Excellent
Pros: Mattress and bed linens were the most comfortable I’ve ever experienced in a hotel. Bellmen and front desk were consistently happy to help me. Price was very reasonable.
Cons: Ordered a pizza through room service; crust was great but toppings and sauce were not top grade. Also, bottled water was available at the front desk, but would have been better to be stocked in room.
8.0 Excellent
Pros: Very enjoyable stay,clean, and staff was outstanding.
Cons: Nothing
7.0 Good
Pros:
Cons: Staff pounding on my door early Sunday morning when I had a Do Not Disturb sign on the door was quite disturbing.
6.0 Good
Pros: This hotel was in a fantastic location and staff was extremely kind.
Cons: Unfortunately the rooms were dated and that alone made the experience not as enjoyable.
10.0 Excellent
Pros: Always a win-win with this hotel. Amazing customer service, comfy beds and sheets. Love the suite concept for comfortable stay.
Cons: Did have some pot smokers on my floor but was quickly taken care of by staff and the hallways smelled fresh again next trip through.
10.0 Excellent
Pros: The German Embassy is in the same building.
Cons:
With a stay at Omni Chicago Suites - Magnificent Mile in Chicago (Near North Side), you'll be steps from Michigan Avenue and 4 minutes by foot from Chicago Water Tower. Featured amenities include a business center, express check-in, and express check-out. Planning an event in Chicago? This hotel has facilities measuring 8000 square feet (743 square meters), including conference space.
Hyatt Regency Chicago is located in the heart of downtown, just steps away from the Magnificent Mile and close to many of the city’s premier businesses, the theatre district, acclaimed shopping and famous attractions. Our guest rooms feature all the comforts of home including a wireless Internet environment. Featuring five restaurants and lounges and amenities such as a 24-hour complimentary fitness center and updated networking spaces.
Overall 8.8 Excellent
Based on 10,914 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
8.0
Pros: good view, nice room, luggage storage
Excellent
10.0
Pros: Everything
Excellent
9.0
Excellent
10.0
Pros: friendly and helpful staff
Excellent
9.0
Pros: Style, location, helpful staff
Excellent
10.0
Pros: This hotel is in a great location – convenient to everything! Decor is nice and updated and the staff is always friendly and accommodating.
Excellent
10.0
Pros: I felt like I was apart of the family.
Okay
4.0
Excellent
8.8
Pros: The beds and comforter weren’t great. The climate in the room wasn’t comfortable. It was cold the the whole time in the room.
Good
6.3
Pros: Location
Excellent
10.0
Pros: Room was nice and clean. Staff was friendly and helpful. The location was great.
Excellent
8.0
Pros: Location, cleanliness, options
Details
Reviews
Overall 8.8 Excellent
Based on 10,914 reviews
Location
9.3
Service
8.7
Food
7.6
Room
7.4
Breakfast
7.4
WiFi
7.0
Cleanliness
6.8
Comfort
6.2
Value
5.1
Location
9.5
Service
8.7
Breakfast
7.6
Room
7.1
Cleanliness
7.0
Comfort
6.3
Value
5.4
Location
9.1
Service
8.4
Breakfast
7.4
Room
7.0
Cleanliness
6.2
Comfort
5.8
Value
5.4
Location
9.2
Service
8.7
Breakfast
7.4
Cleanliness
6.6
Comfort
6.1
Room
6.1
Value
5.2
Location
9.3
Service
8.4
Amenities
7.7
Breakfast
7.0
Vibe
6.7
Room
6.5
Comfort
5.9
Value
5.3
8.0 Excellent
Pros: good view, nice room, luggage storage
Cons: the room location next to the elevator was horrible. 24 hours per day you could hear elevators going up and down. the sound proofing and construction of the room at this location is horrible.
10.0 Excellent
Pros: Everything
Cons: Concierge only available until 6:00pm
9.0 Excellent
Pros:
Cons: Parking prices was extreme.
10.0 Excellent
Pros: friendly and helpful staff
Cons: no
9.0 Excellent
Pros: Style, location, helpful staff
Cons: Cost of Parking
10.0 Excellent
Pros: This hotel is in a great location – convenient to everything! Decor is nice and updated and the staff is always friendly and accommodating.
Cons: The feather pillows. Are Chachi
10.0 Excellent
Pros: I felt like I was apart of the family.
Cons:
4.0 Okay
Pros:
Cons: No pool,no hot tub, need to pay 250 to rent a tv, was not able to find parking easy on the lower floors, parking is 75 a night, 2 staff come open door after I had checking dint even know some one was in the room allready
8.8 Excellent
Pros: The beds and comforter weren’t great. The climate in the room wasn’t comfortable. It was cold the the whole time in the room.
Cons: Restaurants, commons area.
6.3 Good
Pros: Location
Cons: Staff at the reception were not very welcoming. Not much options in then breakfast.
10.0 Excellent
Pros: Room was nice and clean. Staff was friendly and helpful. The location was great.
Cons: I couldn’t stay longer. Will be back though.
8.0 Excellent
Pros: Location, cleanliness, options
Cons: No
Hyatt Regency Chicago is located in the heart of downtown, just steps away from the Magnificent Mile and close to many of the city’s premier businesses, the theatre district, acclaimed shopping and famous attractions. Our guest rooms feature all the comforts of home including a wireless Internet environment. Featuring five restaurants and lounges and amenities such as a 24-hour complimentary fitness center and updated networking spaces.
The glamour and pageantry of America’s Golden Era is alive and well at Kimpton Hotel Allegro. A historic gem in the heart of Chicago’s downtown Theatre District, surrounded by the Loop’s foremost sights like Grant Park and State Street’s shopping Mecca, this boutique haven boasts lavish theatrics of its own. One step through our welcoming doors will transport you back in time to an era of elegant hobnobbing and comfortable luxury.
Overall 8.6 Excellent
Based on 3,322 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10.0
Pros: Perfect location when going to the theater. Hotel far exceeded our expectations.
Excellent
9.0
Pros: The staff were friendly and knowledgeable ! The locations is PERFECT! And reasonably priced me & my boyfriend will definitely be coming back to this hotel as a staple when we visit Chicago!
Excellent
10.0
Pros: The wonderful pet policy and hotel employee at customer service was great. I loved the customer service driven atmosphere and additional fun amenities like adult beverages and show shine.
Excellent
8.0
Pros: Very nice decor and vibe. Wish i could have stayed longer.
Excellent
10.0
Pros: The staff went overboard to accommodate us. The doorman was wonderful polite helpful and kind. The desk persons were lovely and very helpful answering silly questions from me via text (which was very helpful)
Excellent
8.0
Pros: The staff was great. Friendly, willing to help.
Okay
4.0
Pros: The location was close to the places we attended.
Excellent
10.0
Pros: I loved the interior decor of the hotel and the location is ideal. The staff was very attentive to any need we had. We also had a free drink at check-in which was a treat. I was very impressed!
Excellent
9.0
Pros: Staff was great. Excellent location.
Excellent
10.0
Pros: Location, staff, room was a bit small but very clean and well appointed Would love to stay there again !!!!
Excellent
9.0
Pros: Loop friendly.
Okay
5.0
Pros: The staff & lobby atmosphere
Details
Reviews
Overall 8.6 Excellent
Based on 3,322 reviews
Location
9.5
Bar
9.2
Vibe
9.1
Service
8.4
Amenities
7.1
Value
6.4
Room
5.9
WiFi
5.4
Breakfast
4.0
Comfort
3.3
Bar
9.4
Location
9.4
Vibe
9.1
Service
8.4
Amenities
7.8
Value
6.5
Room
5.2
WiFi
4.1
Comfort
3.2
Location
9.7
Bar
9.3
Vibe
9.0
Service
8.8
Amenities
7.4
Room
5.9
Comfort
3.4
WiFi
3.1
Location
9.6
Service
8.4
Cleanliness
8.2
Value
6.2
Room
5.6
Comfort
4.0
WiFi
3.5
Location
9.5
Bar
9.1
Vibe
8.9
Service
8.3
Amenities
7.1
Value
6.3
Room
4.8
Comfort
3.0
10.0 Excellent
Pros: Perfect location when going to the theater. Hotel far exceeded our expectations.
Cons:
9.0 Excellent
Pros: The staff were friendly and knowledgeable ! The locations is PERFECT! And reasonably priced me & my boyfriend will definitely be coming back to this hotel as a staple when we visit Chicago!
Cons: I have 0 complaints about our stay and this hotel all expectations were met and/or surpassed
10.0 Excellent
Pros: The wonderful pet policy and hotel employee at customer service was great. I loved the customer service driven atmosphere and additional fun amenities like adult beverages and show shine.
Cons: Not a big deal, but wish the room was a little bigger for two people.
8.0 Excellent
Pros: Very nice decor and vibe. Wish i could have stayed longer.
Cons: Only bad thing was the super thin walls in rooms. Could hear the neighbors whole conversation.
10.0 Excellent
Pros: The staff went overboard to accommodate us. The doorman was wonderful polite helpful and kind. The desk persons were lovely and very helpful answering silly questions from me via text (which was very helpful)
Cons: the beds were very small in our double room, and the bathroom doesn't have heat and the shower floor drains into the middle of the room with no place to hang or set items to keep them dry with showering.
8.0 Excellent
Pros: The staff was great. Friendly, willing to help.
Cons: Room was small for two of us, but were really just in there to sleep.
4.0 Okay
Pros: The location was close to the places we attended.
Cons:
10.0 Excellent
Pros: I loved the interior decor of the hotel and the location is ideal. The staff was very attentive to any need we had. We also had a free drink at check-in which was a treat. I was very impressed!
Cons:
9.0 Excellent
Pros: Staff was great. Excellent location.
Cons: Rooms a bit small but not too small
10.0 Excellent
Pros: Location, staff, room was a bit small but very clean and well appointed Would love to stay there again !!!!
Cons:
9.0 Excellent
Pros: Loop friendly.
Cons:
5.0 Okay
Pros: The staff & lobby atmosphere
Cons: Rooms were very tiny, our shower flooded every time we would take one no matter what we did, the floor we were on smelt like cigarettes Was not close to a lot of things.
The glamour and pageantry of America’s Golden Era is alive and well at Kimpton Hotel Allegro. A historic gem in the heart of Chicago’s downtown Theatre District, surrounded by the Loop’s foremost sights like Grant Park and State Street’s shopping Mecca, this boutique haven boasts lavish theatrics of its own. One step through our welcoming doors will transport you back in time to an era of elegant hobnobbing and comfortable luxury.
Welcome to the Hilton Chicago, Chicago’s best address for business or leisure, where a $50 million rejuvenation now provides you an environment where Cool meets Classic. The Hilton Chicago is located in the South Loop district of downtown Chicago, overlooking Grant Park, Lake Michigan, and within walking distance of State Street shopping, Financial District, Millennium Park, The Field Museum, Buckingham Fountain, Shedd Aquarium, Adler Planetarium and Soldier Field. The Hilton Chicago is also convenient to noted learning institutions such as University of Chicago, Columbia College, Roosevelt University and DePaul University. The Hilton Chicago provides easy access steps from its doors to local transportation by taxi, public bus or train which takes you directly to the numerous dining and shopping options, a multitude of surrounding corporate or association based offices, or a day out at Wrigley Field - Cubs, Cellular Field -White Sox and United Center - Bulls and Blackhawks. Business travelers from IBM, CNA Insurance, General Electric, Microsoft, Hewlett Packard, Accenture, Aramark, Siemens, Deloitte, Johnson and Johnson and many others enjoy the modern business conveniences of the Hilton Chicago. Those attending conventions/tradeshows will want to take advantage of the Hilton Chicago by being the second closest hotel to McCormick Place. The Hilton Chicago offers you 1541 stylishly designed accommodations, including 600 oversized rooms with two queen beds and two full bathrooms and our new Business Class Rooms with contemporary decor, complimentary WiFi, free access to fitness center and in-room refrigerator. You can also enjoy our Executive Towers Lounge with private floor access along with daily continental breakfast and evening bites and beverages. Other special features and amenities to take advantage of are the city’s largest hotel fitness center with indoor track and full-size pool with outdoor deck, our authentic Irish pub and eatery Kitty O’Shea's, 720 South Bar and Grill serving 3 meals per day, and our new popular grab-n-go SNAX serving on-premise baked goods, sandwiches, salads, pizza, gelatos and Starbuck’s Coffee. Our on-site 400 space parking garage is unique to most Chicago hotels. For those planning a meeting or convention, over 234,000 square feet or 70 rooms are available to you, including the world famous Grand Ballroom where Fortune 500 companies and World Leaders have met and dined for over 85 years.
Overall 8.5 Excellent
Based on 7,473 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
8.0
Pros: Close to stadium and located on Michigan Ave. Our customer service was wonderful upon our check-in, he was graciously kind to upgrade us to king bed vs giving us a double.
Excellent
9.0
Pros: Security provided on New Years Eve.
Mediocre
3.0
Pros: Location
Good
6.7
Pros: The place is good and very accessible.
Excellent
10.0
Pros: The hotel was beautiful lots of sitting area to relax. The room and bathroom were clean The staff so nice and helpful. I did enjoy the breakfast. I would stay again
Excellent
8.0
Pros: Size & quality of room, view, location, beautiful hotel
Excellent
9.0
Pros: Attentive staff, clean rooms, great location, 24 hour service
Good
7.0
Pros: Lake view, which we paid for, and history
Good
6.0
Pros: The location was good
Excellent
10.0
Pros: Perfect Location for walking everywhere!
Excellent
10.0
Pros: Location is great. Wonderful older hotel that has been restored beautifully.
Excellent
10.0
Pros: the convenience to everything in chicago. it's history, ambiance and overall appearance are amazing.
Details
Reviews
Overall 8.5 Excellent
Based on 7,473 reviews
Location
9.0
Amenities
7.9
Service
7.9
Pool
7.5
Breakfast
7.3
Room
7.0
Cleanliness
6.7
Comfort
5.7
WiFi
5.7
Value
4.5
Location
9.0
Wellness
8.1
Service
7.7
Breakfast
7.2
Pool
7.2
Room
7.0
Cleanliness
6.6
Food
6.3
Comfort
6.1
Value
4.4
WiFi
4.1
Location
8.7
Service
8.1
Wellness
8.0
Breakfast
7.8
Pool
7.2
Room
7.0
Cleanliness
6.4
Comfort
5.5
Value
4.4
WiFi
4.3
Location
9.0
Service
7.6
Breakfast
7.0
Vibe
6.4
Cleanliness
6.3
Room
6.1
Comfort
5.6
Value
4.3
Location
9.0
Service
8.1
Breakfast
6.9
Room
5.8
Comfort
5.8
Value
4.7
8.0 Excellent
Pros: Close to stadium and located on Michigan Ave. Our customer service was wonderful upon our check-in, he was graciously kind to upgrade us to king bed vs giving us a double.
Cons: Everything was great. Rooms could use different lighting to make it more brighter. Its very dim.
9.0 Excellent
Pros: Security provided on New Years Eve.
Cons: FOOD choices in snack shop were overpriced.
3.0 Mediocre
Pros: Location
Cons: Overall experience
6.7 Good
Pros: The place is good and very accessible.
Cons: The staff especially the receptionist does not know what he is doing. He almost canceled my confirmed reservation.
10.0 Excellent
Pros: The hotel was beautiful lots of sitting area to relax. The room and bathroom were clean The staff so nice and helpful. I did enjoy the breakfast. I would stay again
Cons: no complaints I like everything about the hotel
8.0 Excellent
Pros: Size & quality of room, view, location, beautiful hotel
Cons: Beds, pillows very very uncomfortable, shower warm not hot, found a Bobby pin by bed from previous occupants, could not find the hotel had a hot tub, only pool, anywhere on the website so didn't bring swimsuit, long wait on check-in, only 2 staff available.
9.0 Excellent
Pros: Attentive staff, clean rooms, great location, 24 hour service
Cons:
7.0 Good
Pros: Lake view, which we paid for, and history
Cons: Check-in process was over one hour standing in line
6.0 Good
Pros: The location was good
Cons: The bathrooms were not clean and they have over charged after we agree to an additional charge for different rooms
10.0 Excellent
Pros: Perfect Location for walking everywhere!
Cons:
10.0 Excellent
Pros: Location is great. Wonderful older hotel that has been restored beautifully.
Cons: No
10.0 Excellent
Pros: the convenience to everything in chicago. it's history, ambiance and overall appearance are amazing.
Cons: nothing
Welcome to the Hilton Chicago, Chicago’s best address for business or leisure, where a $50 million rejuvenation now provides you an environment where Cool meets Classic. The Hilton Chicago is located in the South Loop district of downtown Chicago, overlooking Grant Park, Lake Michigan, and within walking distance of State Street shopping, Financial District, Millennium Park, The Field Museum, Buckingham Fountain, Shedd Aquarium, Adler Planetarium and Soldier Field. The Hilton Chicago is also convenient to noted learning institutions such as University of Chicago, Columbia College, Roosevelt University and DePaul University. The Hilton Chicago provides easy access steps from its doors to local transportation by taxi, public bus or train which takes you directly to the numerous dining and shopping options, a multitude of surrounding corporate or association based offices, or a day out at Wrigley Field - Cubs, Cellular Field -White Sox and United Center - Bulls and Blackhawks. Business travelers from IBM, CNA Insurance, General Electric, Microsoft, Hewlett Packard, Accenture, Aramark, Siemens, Deloitte, Johnson and Johnson and many others enjoy the modern business conveniences of the Hilton Chicago. Those attending conventions/tradeshows will want to take advantage of the Hilton Chicago by being the second closest hotel to McCormick Place. The Hilton Chicago offers you 1541 stylishly designed accommodations, including 600 oversized rooms with two queen beds and two full bathrooms and our new Business Class Rooms with contemporary decor, complimentary WiFi, free access to fitness center and in-room refrigerator. You can also enjoy our Executive Towers Lounge with private floor access along with daily continental breakfast and evening bites and beverages. Other special features and amenities to take advantage of are the city’s largest hotel fitness center with indoor track and full-size pool with outdoor deck, our authentic Irish pub and eatery Kitty O’Shea's, 720 South Bar and Grill serving 3 meals per day, and our new popular grab-n-go SNAX serving on-premise baked goods, sandwiches, salads, pizza, gelatos and Starbuck’s Coffee. Our on-site 400 space parking garage is unique to most Chicago hotels. For those planning a meeting or convention, over 234,000 square feet or 70 rooms are available to you, including the world famous Grand Ballroom where Fortune 500 companies and World Leaders have met and dined for over 85 years.
With a stay at Royal Sonesta Chicago Riverfront, you'll be centrally located in Chicago, within a 5-minute walk of Chicago Theatre and Michigan Avenue. Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Chicago? This hotel features 16000 square feet (1486 square meters) of event facilities.
Overall 8.5 Excellent
Based on 5,992 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9.0
Pros: Excellent location. Capacious clean corner room with very nice view. Meghan Thompson in the reception was really attentive and helpful.
Excellent
10.0
Pros: Excellent location amazing views very attentive staff!!!
Excellent
10.0
Pros: Best hotel I stayed at in America. The location is fantastic. The river view rooms have the perfect view of the city. Close to so much and easy to get around the city, especially great for winter when it's too cold to walk too far. Rooms are beautiful and well-appointed. Incredibly comfortable beds and manchester. Great bathroom set up. Staff is fantastic.
Excellent
10.0
Pros: Room, Location
Good
6.0
Pros: View and location.
Excellent
10.0
Pros: Friendly staff - and just a superb location for Navy Pier, River North, and North Michigan Avenue attractions. You can still enjoy a nice walk to the Loop and destinations such as Millennium Park and the Art Institute.
Excellent
9.0
Pros: Location
Excellent
10.0
Pros: First of all, the hotel was NOT the Wyndham Grand, it was the Royal Sonesta. It changed ownership between when I made the reservation and my arrival. The staff was friendly and helpful. They were able to accommodate my room location request.
Excellent
10.0
Pros: Location
Excellent
10.0
Pros: beautiful hotel loved the bar plus a cool outside bar when the weather is nice a 5 min walk to the heart of Michigan ave for lunch at the Grand Luxe. it was a great choice
Good
7.0
Pros: the location
Excellent
8.0
Pros: The position, just in front of the Trump Tower. All was reachable by walk, The Loop, The Magnificent Mile.
Details
Reviews
Overall 8.5 Excellent
Based on 5,992 reviews
Location
9.4
Room
7.8
Service
7.5
Bar
7.3
Vibe
6.4
Food
6.3
WiFi
5.9
Breakfast
4.8
Amenities
3.5
Location
9.3
Room
7.9
Bar
7.4
Cleanliness
7.4
Service
7.4
Food
6.4
Vibe
5.7
Value
5.2
Breakfast
4.8
WiFi
4.5
Amenities
3.2
Location
9.4
Room
7.3
Bar
7.0
Service
6.7
Vibe
6.3
Comfort
6.2
Food
6.1
Value
5.0
Breakfast
4.4
WiFi
4.4
Amenities
3.2
Location
9.7
Room
7.3
Service
7.3
Cleanliness
6.2
Food
6.2
Breakfast
5.4
Vibe
4.8
WiFi
4.2
Amenities
3.2
Location
9.5
Service
7.5
Comfort
7.1
Room
7.0
Food
6.2
Value
5.4
Vibe
5.0
Breakfast
4.9
Amenities
3.3
9.0 Excellent
Pros: Excellent location. Capacious clean corner room with very nice view. Meghan Thompson in the reception was really attentive and helpful.
Cons: Breakfast was good but with limited options and staff were inflexible!
10.0 Excellent
Pros: Excellent location amazing views very attentive staff!!!
Cons:
10.0 Excellent
Pros: Best hotel I stayed at in America. The location is fantastic. The river view rooms have the perfect view of the city. Close to so much and easy to get around the city, especially great for winter when it's too cold to walk too far. Rooms are beautiful and well-appointed. Incredibly comfortable beds and manchester. Great bathroom set up. Staff is fantastic.
Cons:
10.0 Excellent
Pros: Room, Location
Cons:
6.0 Good
Pros: View and location.
Cons: The hotel was old and worn out. We were missing parts of the curtains which allowed the sunlight to burn out retinas first thing in the morning. The bathroom was small without a working vent.
10.0 Excellent
Pros: Friendly staff - and just a superb location for Navy Pier, River North, and North Michigan Avenue attractions. You can still enjoy a nice walk to the Loop and destinations such as Millennium Park and the Art Institute.
Cons: No, but I do wish they might consider making a light breakfast complimentary.
9.0 Excellent
Pros: Location
Cons: Anticipate $67 parking rate per day
10.0 Excellent
Pros: First of all, the hotel was NOT the Wyndham Grand, it was the Royal Sonesta. It changed ownership between when I made the reservation and my arrival. The staff was friendly and helpful. They were able to accommodate my room location request.
Cons: The bathroom needs to be updated. Tub was chipped and the finish was dull. Looked dirty. Also, I needed to use public transportation while in the city. The doorman/concierge was helpful on the day of arrival, but nowhere to be found when leaving.
10.0 Excellent
Pros: Location
Cons:
10.0 Excellent
Pros: beautiful hotel loved the bar plus a cool outside bar when the weather is nice a 5 min walk to the heart of Michigan ave for lunch at the Grand Luxe. it was a great choice
Cons:
7.0 Good
Pros: the location
Cons: nothing
8.0 Excellent
Pros: The position, just in front of the Trump Tower. All was reachable by walk, The Loop, The Magnificent Mile.
Cons: All was ok.
With a stay at Royal Sonesta Chicago Riverfront, you'll be centrally located in Chicago, within a 5-minute walk of Chicago Theatre and Michigan Avenue. Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Chicago? This hotel features 16000 square feet (1486 square meters) of event facilities.
The Palmer House Hilton - The Chicago Hotel The World Knows Best Welcome to The Palmer House: a Hilton Hotel - an iconic, world-class downtown Chicago hotel and gateway to Chicago's rejuvenated Loop scene. A modern Chicago grand hotel, the Palmer House is a lively destination within walking distance of the best attractions the city of Chicago has to offer like Millennium Park, Grant Park, Lake Michigan, the Art Institute of Chicago, the theater district, and the Magnificent Mile. Representing a locale close to the best of the city's offerings, shopping on the famed State Street and Jeweler's Row on Wabash Avenue. The Palmer House Hilton Destination: Jay Pritzker Pavilion at Millennium Park, The School of the Art Institute of Chicago, Macy's on State Street, Shopping on the "Mag Mile", Sears Tower, Bank of America Theatre, Chicago Theatre, Oriental Theatre, Goodman Theatre, Chicago Symphony Orchestra, Lyric Opera, Chicago Architecture Foundation, Shedd Aquarium, Field Museum, Adler Planetarium, Spertus Institute of Jewish Studies, Navy Pier, John Hancock Observatory, McCormick Place Convention Center, Chicago Water Tower. The Palmer House Hilton Hotel Location: Museum of Science and Industry, Lincoln Park Zoo, Peggy Notebaert Nature Museum, Brookfield Zoo, Chicago Botanic Garden. The Palmer House Hilton hotel is also a short train or bus ride from U.S. Cellular Field, home of the Chicago White Sox, Wrigley Field, home of the Chicago Cubs, Soldier Field, home of the Chicago Bears, and the United Center, home of the Chicago Bulls and Chicago Blackhawks. As the longest continuously operating hotel in North America, The Palmer House Hilton hotel in Chicago, Illinois has been the destination of choice for every U.S. president since Ulysses S. Grant, world leaders and dignitaries, celebrities, and Chicago's movers-and-shakers. Catering to on-the-go visitors who expect the finest in dining, entertainment and services, the Palmer House is a luxury Chicago hotel that transcends generations with a modern twist on its rich traditions. The Palmer House Hilton Hotel Luxury: Lavishly renovated guest rooms and suites, Upscale furnishings and lush hospitality suites for events, Lockwood, a critically acclaimed "Luxe-dining" restaurant rooted in French and Italian traditions, offering an upscale dining experience as well as business breakfast and lunch seven days a week, Experience Potter's Lounge, a place for legendary cocktailing in the Loop to meet for sophisticated, but relaxed, conversation over drinks, A new Lobby Bar for cocktails and light fare before dinner or the theatre, Walk to State Street retail shopping, Health Club by Precor (usage fee) and a complimentary indoor pool & whirlpool, A highly-trained, award-winning Event and Service Teams for meetings and events, New retail stores on the street level, New on-site Valet Parking, Executive Level that offers virtually "a hotel within a hotel" with a long list of special amenities suited for that busy executive, A self-contained 7th floor conference rooms include thirty-eight function rooms which can accommodate virtually every business need. The Palmer House Hilton Hospitality From the famous Empire Room to the prestigious Grand and State ballrooms, the Palmer House caters to the city's finest social events and meetings. The guest rooms and suites match the hotel's French Baroque styling with metropolitan flair. An architectural wonder in the heart of Chicago, the Palmer House is a sophisticated urban destination that meets the needs of the modern traveler, meetings attendees and Chicagoans alike. With the exceptional service you require and Chicago's most popular Chicago attractions just outside your door, the Palmer House hotel is ready to welcome and host you. Travel should take you places.
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Overall 8.3 Excellent
Based on 11,128 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
8.0
Pros: Location and historical significance. Beautiful lobby.
Excellent
10.0
Pros: Super clean, historical, very nice staff! Close to everything. 3/4 mile to train station. Super close to state street. 1.5 miles to Navy Pier. 2 miles to Water Tower.
Excellent
9.0
Pros: Location
Excellent
10.0
Pros: Soft bed,cleaniness
Excellent
9.0
Pros: The position of the Hotel is simply fantastic. You have the "L" and the red line literally behind the corner. The ambience of the main hall was very fascinating.
Excellent
10.0
Pros: Friendly staff, clean facilities, and great location for theatre going or Michigan Ave shopping.
Poor
1.0
Pros: I can't find one thing that I like about this place.
Excellent
10.0
Pros: Great location for shopping
Good
7.0
Pros: The location is great! Conveniently located near transportation, food and entertainment.
Excellent
10.0
Pros: Incredible historic hotel with an entire ground floor of high end shops and restaurants in the heart of downtown, couldn't ask for better.
Excellent
10.0
Pros: At the end of a long road trip we decided to splurge on our stay at the Palmer House. As I was checking in, I was offered an upgrade to the Executive Floor (23rd floor) for an additional cost. It was well worth it! Having a large room, with two bathrooms was wonderful -- even though the second bathroom was tiny. We were so comfortable in our room, and we loved the splendid lobby. For us, the location so near the Art Institute was heaven. The staff was very helpful. Examples: At breakfast on some days when it was very crowded, every time I needed help finding a table, one of the staff jumped in to help. The day we were checking out, the bellman helped us by weighing our luggage at the UPS store and then taking our luggage across the street to the parking structure.
Good
6.0
Pros: Staff were fine, they were pleasant but as it is a very large busy hotel it lacked a personal feel. The lobby bar is spectacular and the cocktails were nice. Room was decent size
_S-image.jpg?width=330&height=170&xhint=1494&yhint=1216&crop=true)
Details
Reviews
Overall 8.3 Excellent
Based on 11,128 reviews
Location
9.4
Vibe
8.2
Amenities
8.0
Bar
7.3
Service
7.2
Breakfast
7.0
Value
5.2
Cleanliness
5.1
WiFi
5.0
Room
4.9
Comfort
4.1
Pool
1.1
Location
9.6
Amenities
8.4
Vibe
8.3
Service
7.4
Breakfast
7.2
Bar
6.8
Comfort
5.2
Value
5.2
Room
5.0
Cleanliness
4.9
WiFi
3.4
Pool
1.0
Location
9.6
Vibe
8.2
Amenities
7.8
Service
7.2
Breakfast
7.2
Bar
7.1
Value
5.3
Cleanliness
4.9
Room
4.4
Comfort
4.0
WiFi
3.7
Location
9.3
Vibe
7.9
Amenities
7.6
Bar
7.5
Service
7.2
Cleanliness
5.3
Value
5.3
Room
4.5
Comfort
3.7
WiFi
3.1
Location
9.1
Amenities
7.6
Vibe
7.5
Service
6.7
Value
4.8
Room
3.8
Comfort
3.6
WiFi
3.5
8.0 Excellent
Pros: Location and historical significance. Beautiful lobby.
Cons: No.
10.0 Excellent
Pros: Super clean, historical, very nice staff! Close to everything. 3/4 mile to train station. Super close to state street. 1.5 miles to Navy Pier. 2 miles to Water Tower.
Cons: Rooms are outdated and dark/dreary but that's okay for me. Beds are soft and somewhat lumpy but again not a big deal. I would recommend staying here.
9.0 Excellent
Pros: Location
Cons:
10.0 Excellent
Pros: Soft bed,cleaniness
Cons: No complains
9.0 Excellent
Pros: The position of the Hotel is simply fantastic. You have the "L" and the red line literally behind the corner. The ambience of the main hall was very fascinating.
Cons: I expected a room a bit larger (King Room), this is only what I expected, anyway, all was perfect.
10.0 Excellent
Pros: Friendly staff, clean facilities, and great location for theatre going or Michigan Ave shopping.
Cons: Expensive parking ($80+ for valet)
1.0 Poor
Pros: I can't find one thing that I like about this place.
Cons: Rooms are so small and the bathroom can hardly fit two persons at the same time. The toilet takes forever to flush. Nothing is free not even a bottle of water.
10.0 Excellent
Pros: Great location for shopping
Cons:
7.0 Good
Pros: The location is great! Conveniently located near transportation, food and entertainment.
Cons: The bathroom in our room was not very clean and had mold in multiple areas of the shower. There was no fan in the bathroom. When housekeeping was requested for basic things like towels and pillows it took several hours and multiple requests to receive.
10.0 Excellent
Pros: Incredible historic hotel with an entire ground floor of high end shops and restaurants in the heart of downtown, couldn't ask for better.
Cons: Bathrooms are tiny, nothing to be done - except use the much larger showers in the fitness center!
10.0 Excellent
Pros: At the end of a long road trip we decided to splurge on our stay at the Palmer House. As I was checking in, I was offered an upgrade to the Executive Floor (23rd floor) for an additional cost. It was well worth it! Having a large room, with two bathrooms was wonderful -- even though the second bathroom was tiny. We were so comfortable in our room, and we loved the splendid lobby. For us, the location so near the Art Institute was heaven. The staff was very helpful. Examples: At breakfast on some days when it was very crowded, every time I needed help finding a table, one of the staff jumped in to help. The day we were checking out, the bellman helped us by weighing our luggage at the UPS store and then taking our luggage across the street to the parking structure.
Cons: For a few days during our six-night stay, the rooms on the executive floors were fully booked by a convention. This particular group was loud, and hung out much of the time in the breakfast/dining tables on the 23rd floor. Their way of acting wasn't in keeping with the quiet elegance of the area. The occupied all the tables and didn't seem to leave. That said, once they left, things were nicely back to normal.
6.0 Good
Pros: Staff were fine, they were pleasant but as it is a very large busy hotel it lacked a personal feel. The lobby bar is spectacular and the cocktails were nice. Room was decent size
Cons: WiFi was awful in bedroom, didn’t work at all when logged in through Hilton Honors. I also think charging for WiFi in modern times is crazy. It’s a basic that I would expect any reasonable hotel to provide. The bathroom in the room was tiny!!
The Palmer House Hilton - The Chicago Hotel The World Knows Best Welcome to The Palmer House: a Hilton Hotel - an iconic, world-class downtown Chicago hotel and gateway to Chicago's rejuvenated Loop scene. A modern Chicago grand hotel, the Palmer House is a lively destination within walking distance of the best attractions the city of Chicago has to offer like Millennium Park, Grant Park, Lake Michigan, the Art Institute of Chicago, the theater district, and the Magnificent Mile. Representing a locale close to the best of the city's offerings, shopping on the famed State Street and Jeweler's Row on Wabash Avenue. The Palmer House Hilton Destination: Jay Pritzker Pavilion at Millennium Park, The School of the Art Institute of Chicago, Macy's on State Street, Shopping on the "Mag Mile", Sears Tower, Bank of America Theatre, Chicago Theatre, Oriental Theatre, Goodman Theatre, Chicago Symphony Orchestra, Lyric Opera, Chicago Architecture Foundation, Shedd Aquarium, Field Museum, Adler Planetarium, Spertus Institute of Jewish Studies, Navy Pier, John Hancock Observatory, McCormick Place Convention Center, Chicago Water Tower. The Palmer House Hilton Hotel Location: Museum of Science and Industry, Lincoln Park Zoo, Peggy Notebaert Nature Museum, Brookfield Zoo, Chicago Botanic Garden. The Palmer House Hilton hotel is also a short train or bus ride from U.S. Cellular Field, home of the Chicago White Sox, Wrigley Field, home of the Chicago Cubs, Soldier Field, home of the Chicago Bears, and the United Center, home of the Chicago Bulls and Chicago Blackhawks. As the longest continuously operating hotel in North America, The Palmer House Hilton hotel in Chicago, Illinois has been the destination of choice for every U.S. president since Ulysses S. Grant, world leaders and dignitaries, celebrities, and Chicago's movers-and-shakers. Catering to on-the-go visitors who expect the finest in dining, entertainment and services, the Palmer House is a luxury Chicago hotel that transcends generations with a modern twist on its rich traditions. The Palmer House Hilton Hotel Luxury: Lavishly renovated guest rooms and suites, Upscale furnishings and lush hospitality suites for events, Lockwood, a critically acclaimed "Luxe-dining" restaurant rooted in French and Italian traditions, offering an upscale dining experience as well as business breakfast and lunch seven days a week, Experience Potter's Lounge, a place for legendary cocktailing in the Loop to meet for sophisticated, but relaxed, conversation over drinks, A new Lobby Bar for cocktails and light fare before dinner or the theatre, Walk to State Street retail shopping, Health Club by Precor (usage fee) and a complimentary indoor pool & whirlpool, A highly-trained, award-winning Event and Service Teams for meetings and events, New retail stores on the street level, New on-site Valet Parking, Executive Level that offers virtually "a hotel within a hotel" with a long list of special amenities suited for that busy executive, A self-contained 7th floor conference rooms include thirty-eight function rooms which can accommodate virtually every business need. The Palmer House Hilton Hospitality From the famous Empire Room to the prestigious Grand and State ballrooms, the Palmer House caters to the city's finest social events and meetings. The guest rooms and suites match the hotel's French Baroque styling with metropolitan flair. An architectural wonder in the heart of Chicago, the Palmer House is a sophisticated urban destination that meets the needs of the modern traveler, meetings attendees and Chicagoans alike. With the exceptional service you require and Chicago's most popular Chicago attractions just outside your door, the Palmer House hotel is ready to welcome and host you. Travel should take you places.
The Fairmont Chicago, Millennium Park is a sophisticated high-rise that combines classic and contemporary styles, with sweeping views of downtown Chicago, Lake Michigan, Grant, Millennium and Maggie Daley Parks. Located just steps from the Loop, the Fairmont Chicago is walking distance to the Art Institute, Navy Pier and the Magnificent Mile.
Overall 8.4 Excellent
Based on 6,672 reviews
All reviews
- All reviews
- Business
- Families
- Couples
- Solo
Excellent
10.0
Pros: When staff found out it was our anniversary, we were upgraded to a suite and were given complimentary champagne and strawberries. Staff was very friendly and helpful with every request. It was a beautiful room with an amazing view. The best!
Okay
5.0
Pros: Location and room size
Excellent
10.0
Pros: Room design -- large and spacious. Unique room layout. Felt very private. Great views
Excellent
9.2
Pros: Staff and Location are Great
Excellent
10.0
Pros: Early check in and room view.
Excellent
9.0
Pros: Locatiion, cleanliness, Spacious room
Okay
5.8
Pros: The lobby area was clean as was our room. It was comfortable enough
Excellent
10.0
Pros: A perfect location for New Year's Eve!
Excellent
10.0
Pros: Super view from the 33rd floor. All the staff we met were terrific.
Good
7.0
Pros: Only had bagels and some fruit
Excellent
8.0
Pros: Nice size room, bathrobes, intelligent bathroom layout.
Excellent
10.0
Pros: I really did like the way their room was sat up. Just wish that I could have stayed more then the one night I was there.
Details
Reviews
Overall 8.4 Excellent
Based on 6,672 reviews
Location
9.3
Service
8.4
Room
7.4
Cleanliness
6.6
WiFi
6.4
Bar
6.2
Food
6.1
Value
5.4
Breakfast
5.2
Wellness
5.2
Location
9.3
Service
8.6
Room
7.1
Cleanliness
6.5
Bar
6.3
Amenities
6.2
Food
6.0
Comfort
5.9
Breakfast
5.5
WiFi
5.4
Value
5.2
Wellness
4.9
Location
9.2
Service
8.4
Room
7.5
Value
6.3
Bar
6.2
Cleanliness
6.2
Vibe
6.1
Food
6.0
Amenities
5.9
Breakfast
5.1
Wellness
4.8
WiFi
4.6
Location
9.3
Service
8.3
Room
7.3
Vibe
6.1
Amenities
5.9
Cleanliness
5.9
Food
5.9
Bar
5.8
Wellness
5.4
Value
5.2
Breakfast
5.1
WiFi
4.5
Location
9.3
Service
7.9
Room
7.5
Amenities
6.4
Vibe
6.2
Food
6.1
Value
4.9
Breakfast
4.6
10.0 Excellent
Pros: When staff found out it was our anniversary, we were upgraded to a suite and were given complimentary champagne and strawberries. Staff was very friendly and helpful with every request. It was a beautiful room with an amazing view. The best!
Cons: No--we loved it all!
5.0 Okay
Pros: Location and room size
Cons: Service was horrible.
10.0 Excellent
Pros: Room design -- large and spacious. Unique room layout. Felt very private. Great views
Cons: The unexpected $20 amenity fee not disclosed at booking, $68 valet parking fee. Wallpaper peeling in the bathroom. Made the room look like it was showing it's age. Expect better from this brand.
9.2 Excellent
Pros: Staff and Location are Great
Cons: The room was a deluxe king and I upgraded to a high floor with a view. It was good but did not wow me. The bath sink is small for two people
10.0 Excellent
Pros: Early check in and room view.
Cons: Nope
9.0 Excellent
Pros: Locatiion, cleanliness, Spacious room
Cons: Was staying at 5th floor where i can still hear sound from Outside. 😔 i was expecting more soundproof room
5.8 Okay
Pros: The lobby area was clean as was our room. It was comfortable enough
Cons: Getting to the hotel was a challenge (using google maps put us under ground) The front desk clerk was incompetent - we had paid for our room in full prior to arrival & she kept asking us for a “credit” card for payment (the card I used to pay is both debit & credit but she “insisted” I give her a plain credit card). I finally told her that the hotel had already taken the money out of my account on “this particular card” then she looked at her computer & saw that I was correct. But ran the card for $100 in case we used “incidentals.” (Haven’t checked my card yet to see if they charged us “extra” for anything) The 2nd thing that happened the next morning: we went downstairs for breakfast & on our return to the room neither one of our keys worked in the door to open it. Luckily the housekeeping people were on our floor to open the room for us - this was around 10am & check out wasn’t til noon. We just gathered our things & left.
10.0 Excellent
Pros: A perfect location for New Year's Eve!
Cons:
10.0 Excellent
Pros: Super view from the 33rd floor. All the staff we met were terrific.
Cons:
7.0 Good
Pros: Only had bagels and some fruit
Cons: The bed was not very comfortable The coffee during the convention was awful it was as very bitter almost tasted burned. I went to Dunkin’ Donuts to get coffee Your lunches were excellent
8.0 Excellent
Pros: Nice size room, bathrobes, intelligent bathroom layout.
Cons: Restaurant was a bit pricey for the type of food it serves.
10.0 Excellent
Pros: I really did like the way their room was sat up. Just wish that I could have stayed more then the one night I was there.
Cons: I say that their team was on top of their game the short time I was there. If there was something to dislike about my stay there, it must have been in the basement. Out of sight ..........!
The Fairmont Chicago, Millennium Park is a sophisticated high-rise that combines classic and contemporary styles, with sweeping views of downtown Chicago, Lake Michigan, Grant, Millennium and Maggie Daley Parks. Located just steps from the Loop, the Fairmont Chicago is walking distance to the Art Institute, Navy Pier and the Magnificent Mile.
With a stay at Central Loop Hotel, you'll be centrally located in Chicago, just a 3-minute walk from State Street and 5 minutes by foot from Willis Tower. Featured amenities include a 24-hour business center, express check-in, and express check-out.
-272863.jpg?width=66&height=66&crop=true)
Overall 8.4 Excellent
Based on 4,636 reviews
All reviews
- All reviews
- Couples
- Solo
- Families
- Business
Poor
1.0
Pros: It was close to my event.
Excellent
10.0
Pros: Downtown
Excellent
9.7
Pros: Didn’t partake in hotel breakfast. The bed was very comfortable
Good
7.7
Pros: Great location, staff was pretty friendly. Nice having the Elephant & Castle attached for food and drinks, no problem bringing beverages from the bar back to the room.
Excellent
9.0
Pros: Nice, clean, euro character. Good location
Good
7.0
Pros: Got charged $16.95 for a toothbrush.
Excellent
10.0
Pros: The great location of the hotel, only two minutes walk from the metro station. Friendly helpful staff. Attractions only 10-20 minutes walk away at a leisurely pace. On site bar and restaurant, that offers reasonably priced food and drinks that is open from 06:30 till 02:30 (though they were closed Christmas eve and Christmas day - which was not a problem). In room amenities like microwave oven and fridge were a bonus. Large TV made the room look slightly small, however not a major issue. Enjoyed my stay there and would recommend as a base to explore what Chicago has to offer.
Excellent
9.0
Pros: Location
Good
7.9
Excellent
9.2
Pros: Amazing Location and great price. Staff was also very nice, they let us check in in advance. Rooms are good size. Zero complaints.
Excellent
10.0
Pros: Service and friendliness and helpfulness of the staff.
Good
7.0
Pros: You've been able to refill free filtered water which is great. The bed seemed a little small (wasn't sure if that's now a double / queen etc) but was very comfortable.
Details
Reviews
Overall 8.4 Excellent
Based on 4,636 reviews
Location
9.6
Bar
9.1
Wellness
9.0
Food
8.8
WiFi
8.5
Service
8.4
Value
8.2
Room
6.1
Vibe
5.5
Comfort
4.4
Breakfast
4.0
Location
9.7
Bar
9.2
Wellness
9.0
Service
8.1
Value
8.0
WiFi
7.1
Room
5.9
Vibe
5.0
Comfort
4.5
Breakfast
4.2
Location
9.9
Bar
8.6
Service
8.5
Value
8.2
WiFi
7.5
Cleanliness
6.2
Room
5.7
Breakfast
4.3
Vibe
4.3
Comfort
4.2
Location
9.7
Bar
9.1
Food
8.9
Service
8.2
Value
8.0
Room
6.2
Comfort
4.6
Vibe
4.6
Breakfast
3.5
Location
9.6
Bar
9.0
Food
8.8
Service
8.6
Value
8.4
Room
5.6
Vibe
4.3
Comfort
4.2
1.0 Poor
Pros: It was close to my event.
Cons: The valet parking was horrible. The rooms were so tiny and I was awaken by the noise of garbage trucks around 2 in the morning. I will never stay at this hotel ever again.
10.0 Excellent
Pros: Downtown
Cons:
9.7 Excellent
Pros: Didn’t partake in hotel breakfast. The bed was very comfortable
Cons: Nothing. I was delighted with my choice of botel
7.7 Good
Pros: Great location, staff was pretty friendly. Nice having the Elephant & Castle attached for food and drinks, no problem bringing beverages from the bar back to the room.
Cons: The king bed we booked was very clearly 2 twin beds pushed together with a zippered-in gap filler that sort of worked. So it was wide but there was a dip in the middle and my feet were hanging off of the foot of the bed, I'm 5'9"... Some trash that wasn't ours under the bedside table when we arrived. As others have said the walls are very thin.
9.0 Excellent
Pros: Nice, clean, euro character. Good location
Cons: No
7.0 Good
Pros: Got charged $16.95 for a toothbrush.
Cons: Got charged $16.95 for a toothbrush.
10.0 Excellent
Pros: The great location of the hotel, only two minutes walk from the metro station. Friendly helpful staff. Attractions only 10-20 minutes walk away at a leisurely pace. On site bar and restaurant, that offers reasonably priced food and drinks that is open from 06:30 till 02:30 (though they were closed Christmas eve and Christmas day - which was not a problem). In room amenities like microwave oven and fridge were a bonus. Large TV made the room look slightly small, however not a major issue. Enjoyed my stay there and would recommend as a base to explore what Chicago has to offer.
Cons: The noise from the traffic which can be heard due to the thin windows. Needs sound proofing. Also needs proper black out curtains and something at the bottom of the door to block out the corridor lighting.
9.0 Excellent
Pros: Location
Cons:
7.9 Good
Pros:
Cons: Hello, My dislike was I booked a room on booking app, and I was charged $94.00. When I checked my bank statement, the amount was shown on the app didn’t match. I was charged $140.00, instead of $94.00.
9.2 Excellent
Pros: Amazing Location and great price. Staff was also very nice, they let us check in in advance. Rooms are good size. Zero complaints.
Cons: I liked everything
10.0 Excellent
Pros: Service and friendliness and helpfulness of the staff.
Cons: Needed information about how to use wi-fi when I got to the room. Couldn't find ice.
7.0 Good
Pros: You've been able to refill free filtered water which is great. The bed seemed a little small (wasn't sure if that's now a double / queen etc) but was very comfortable.
Cons: Everything I needed this room for was great. Therefore nothing to say here.
With a stay at Central Loop Hotel, you'll be centrally located in Chicago, just a 3-minute walk from State Street and 5 minutes by foot from Willis Tower. Featured amenities include a 24-hour business center, express check-in, and express check-out.
Chicagos luxury boutique hotel, The Godfrey Hotel Chicago located in the downtown River North neighborhood, a few blocks from Michigan Avenue. With 221 abundantly sized guest rooms and suites and sophisticated amenities including a boutique spa, fitness center, a 4th floor retractable roof-scape lounge and meeting space. The high touch guest service experience is intuitively designed to ensure that you Discover Your element.
Overall 8.4 Excellent
Based on 2,819 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
10.0
Pros: The room was wonderful. The decor of the hotel was modern and fun. We especially enjoyed the outdoor area off the bar with an amazing view and comfortable seating around the fire pit.
Excellent
10.0
Pros: Great, modern and updated decor with beautiful room, bathroom and lobby. Nightlife at the hotel bar was lively and entertaining.
Okay
4.0
Pros: Valet service was very friendly and helpful.
Excellent
10.0
Pros: The cleanliness and concierge. He was very nice and helpful.
Excellent
8.0
Pros: The reduced price and location
Excellent
10.0
Pros: Modern look
Excellent
10.0
Pros: The 4th floor bar.
Excellent
8.0
Pros: Hotel is beautiful. Great location. 5th floor bar was great.
Excellent
8.0
Pros: solid rooftop, good happy hour
Excellent
10.0
Pros: Very clean!! Nice!
Excellent
10.0
Pros: It put us right where we wanted to be. We could walk out the door and be close to bars, shopping, and great food!
Mediocre
3.3
Pros: Location
Details
Reviews
Overall 8.4 Excellent
Based on 2,819 reviews
Location
9.2
Room
7.7
Bar
7.6
Breakfast
7.5
Service
7.2
WiFi
6.5
Comfort
6.0
Value
5.4
Wellness
4.7
Location
9.3
Food
7.8
Breakfast
7.7
Amenities
7.4
Bar
7.0
Service
6.9
Room
6.0
Comfort
5.7
Value
4.8
Location
9.3
Bar
7.7
Cleanliness
7.6
Room
7.4
Service
7.3
Comfort
5.9
Value
5.4
Location
9.0
Room
6.6
Service
6.5
Comfort
5.7
10.0 Excellent
Pros: The room was wonderful. The decor of the hotel was modern and fun. We especially enjoyed the outdoor area off the bar with an amazing view and comfortable seating around the fire pit.
Cons: No, the stay was perfect.
10.0 Excellent
Pros: Great, modern and updated decor with beautiful room, bathroom and lobby. Nightlife at the hotel bar was lively and entertaining.
Cons: Nothing I can think of
4.0 Okay
Pros: Valet service was very friendly and helpful.
Cons: This hotel was very noisy all night long. The carpet was very frayed, the floor lamp was broken, the towel bar was coming off the wall in bathroom (only place to hang anything) and the hook on the bathroom door was broken. Cheap, uncomfortable furniture.
10.0 Excellent
Pros: The cleanliness and concierge. He was very nice and helpful.
Cons: N/A
8.0 Excellent
Pros: The reduced price and location
Cons: a little "tired" for 41/2 stars
10.0 Excellent
Pros: Modern look
Cons: N/A
10.0 Excellent
Pros: The 4th floor bar.
Cons: No
8.0 Excellent
Pros: Hotel is beautiful. Great location. 5th floor bar was great.
Cons: Parking was $60.
8.0 Excellent
Pros: solid rooftop, good happy hour
Cons: No toothpaste in the room and slow room service
10.0 Excellent
Pros: Very clean!! Nice!
Cons: Parking was too expensive!
10.0 Excellent
Pros: It put us right where we wanted to be. We could walk out the door and be close to bars, shopping, and great food!
Cons:
3.3 Mediocre
Pros: Location
Cons: Hot dirty sheets
Chicagos luxury boutique hotel, The Godfrey Hotel Chicago located in the downtown River North neighborhood, a few blocks from Michigan Avenue. With 221 abundantly sized guest rooms and suites and sophisticated amenities including a boutique spa, fitness center, a 4th floor retractable roof-scape lounge and meeting space. The high touch guest service experience is intuitively designed to ensure that you Discover Your element.
Freehand Chicago is centrally located in Chicago, a 3-minute walk from Chinese Consulate and 5 minutes by foot from Holy Name Cathedral. Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Overall 8.3 Excellent
Based on 6,388 reviews
All reviews
- All reviews
- Solo
- Couples
- Families
- Business
Excellent
10.0
Pros: It is centrally located. Very convenient.
Excellent
10.0
Pros: I like the nightly front desk girl.... she was lovely and therapeutic to vent on. Give her a raise!
Good
7.0
Pros: Great location to everything. Easy public transportation
Excellent
10.0
Pros: Best hostel I've stayed in the US. Bed was comfortable, bathroom was clean, and the location is in a perfect spot just north of the river.
Excellent
10.0
Pros: It was very affordable and located close to the river area
Excellent
10.0
Pros: Location was great, the downstairs bar and Lounge was also an awesome addition. Rooms were nice just what you need. Unfortunately the little Cafe downstairs was closed for renovations, but there was plenty close by as it was in a great location to the City, all within walking distance
Excellent
10.0
Pros: Perfect! Right in the middle of Chicago with easy access to the metro system and walking distance to the Magnificent mile. I received a great room for 1/4th the cost of other hotels in the area. The staff was great. Thanks for the stay
Excellent
10.0
Pros: REALLY NICE STAFF
Mediocre
2.0
Pros: Location of hotel was good.
Excellent
10.0
Pros: Cleaniness of the shower room and toilet.
Excellent
9.0
Pros: Great staff, very helpful. Great location handy to CTA, Michigan Ave, stores, stores, stores & large variety of restaurants. Really good TV (size & many channels to watch). Really nice bathroom, nice tiles & strong water pressure in shower.
Excellent
9.0
Pros: Amanda on reception was awesome and the hotel had an excellent location close to subway.
Details
Reviews
Overall 8.3 Excellent
Based on 6,388 reviews
Location
9.7
WiFi
9.1
Bar
8.9
Wellness
8.8
Value
8.2
Service
8.1
Room
6.3
Breakfast
5.2
Comfort
4.6
Location
9.6
Vibe
9.0
Wellness
9.0
Bar
8.6
Service
8.4
WiFi
8.4
Room
7.0
Comfort
5.8
Breakfast
3.7
Location
9.4
Vibe
8.9
Bar
8.7
Service
7.9
Breakfast
4.9
Room
4.5
Comfort
2.5
Location
9.6
Bar
8.8
Vibe
8.7
Service
8.3
Value
8.2
Breakfast
5.3
Room
5.3
Comfort
4.4
Location
9.9
Bar
9.0
Service
8.2
Cleanliness
6.6
Breakfast
4.9
Room
4.1
Comfort
3.9
10.0 Excellent
Pros: It is centrally located. Very convenient.
Cons: $50 deposit. I was not initially aware of this deposit.
10.0 Excellent
Pros: I like the nightly front desk girl.... she was lovely and therapeutic to vent on. Give her a raise!
Cons: Myself. Anyways.
7.0 Good
Pros: Great location to everything. Easy public transportation
Cons: The bed was practically on the floor. The cafe was closed for renovations.
10.0 Excellent
Pros: Best hostel I've stayed in the US. Bed was comfortable, bathroom was clean, and the location is in a perfect spot just north of the river.
Cons: There was nothing not to like. My reservation had an error in their system, and Freehand still accommodated me on New Years Eve.
10.0 Excellent
Pros: It was very affordable and located close to the river area
Cons: No
10.0 Excellent
Pros: Location was great, the downstairs bar and Lounge was also an awesome addition. Rooms were nice just what you need. Unfortunately the little Cafe downstairs was closed for renovations, but there was plenty close by as it was in a great location to the City, all within walking distance
Cons:
10.0 Excellent
Pros: Perfect! Right in the middle of Chicago with easy access to the metro system and walking distance to the Magnificent mile. I received a great room for 1/4th the cost of other hotels in the area. The staff was great. Thanks for the stay
Cons:
10.0 Excellent
Pros: REALLY NICE STAFF
Cons: It's GOOD REGARDLESS
2.0 Mediocre
Pros: Location of hotel was good.
Cons: I did not care for this hotel. The room was so small you had shuffle to get around the bed. There was no type of cup or glass in the room. The room was very dirty. The only source for ice was the bar. One elevator was not working part of my stay.
10.0 Excellent
Pros: Cleaniness of the shower room and toilet.
Cons: There is a paper lamp in the common area but unable to turn on light. Had to pack my luggage in dark.
9.0 Excellent
Pros: Great staff, very helpful. Great location handy to CTA, Michigan Ave, stores, stores, stores & large variety of restaurants. Really good TV (size & many channels to watch). Really nice bathroom, nice tiles & strong water pressure in shower.
Cons: I liked it all.
9.0 Excellent
Pros: Amanda on reception was awesome and the hotel had an excellent location close to subway.
Cons: Cleaning could have been better and bed was a bit tired and could do with replacing
Freehand Chicago is centrally located in Chicago, a 3-minute walk from Chinese Consulate and 5 minutes by foot from Holy Name Cathedral. Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
The Whitehall Hotel sits at the confluence of the city's civic and cultural life, allowing guests an upfront view of luxury, innovation and exploration. Exquisite dining, thrilling nightlife, phenomenal public transit, unforgettable neighborhoods, and an ineffable sense of history permeate the experience of staying at The Whitehall Hotel.
Overall 8.2 Excellent
Based on 5,462 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
8.8
Pros: Location, history
Excellent
8.8
Pros: Easy to walk to any place. Clean and quiet. Quick check in.
Excellent
10.0
Pros: last minute trip, used Whitehall befor. enjoy the location and price
Excellent
10.0
Pros: classic, the loved the staff, they were so helpful
Good
6.0
Pros: The staff & location; the restaurant & bar.
Excellent
9.4
Pros: Location was awesome. Staff was excellent.
Okay
4.0
Pros: Location
Excellent
10.0
Pros: Great spot for seeing a play at Broadway playhouse and eating Francesca!! Loved it!
Okay
5.0
Pros: Nothing. Location was good.
Excellent
10.0
Pros: The room was great!
Excellent
9.0
Pros: Really lovely hotel in a perfect location, only a couple of minutes walk from the Magnificent Mile! Not to mention it was very reasonably priced.
Good
6.0
Pros: Staff is super friendly and attentive. Location could not be better.
Details
Reviews
Overall 8.2 Excellent
Based on 5,462 reviews
Location
9.6
Service
8.8
WiFi
6.8
Cleanliness
6.3
Room
5.8
Breakfast
4.9
Vibe
4.4
Wellness
4.1
Amenities
3.8
Location
9.9
Service
9.1
Bar
7.4
Value
7.2
Comfort
6.3
Cleanliness
6.1
Room
5.9
Breakfast
4.9
Amenities
3.8
Wellness
3.4
Vibe
3.3
Location
9.4
Service
9.1
Comfort
6.1
Cleanliness
6.0
Value
5.7
Room
5.4
WiFi
4.6
Breakfast
4.4
Amenities
3.8
Vibe
3.5
Location
9.7
Service
8.4
Value
6.6
Comfort
6.4
Cleanliness
5.8
Room
5.1
Breakfast
4.6
Vibe
3.8
Amenities
3.8
Location
9.6
Service
8.8
Value
6.5
Cleanliness
5.7
Room
4.5
Vibe
3.8
8.8 Excellent
Pros: Location, history
Cons: Bathroom paint peeling and shower head did not work properly. Leaking.
8.8 Excellent
Pros: Easy to walk to any place. Clean and quiet. Quick check in.
Cons:
10.0 Excellent
Pros: last minute trip, used Whitehall befor. enjoy the location and price
Cons:
10.0 Excellent
Pros: classic, the loved the staff, they were so helpful
Cons:
6.0 Good
Pros: The staff & location; the restaurant & bar.
Cons: 1t. room they gave me had no hot water, the sink did not drain, the wifi was almost nonexistent, the hotel needs to be updated. I had an emergency and had to return home so I check out 2 days early and I could not get back the money for the 2 day's.
9.4 Excellent
Pros: Location was awesome. Staff was excellent.
Cons: The bar didn’t open till 4pm. The carpet in the room was kind of dirty. I couldn’t let my son crawl around on it. Very cool hotel though.
4.0 Okay
Pros: Location
Cons: Difficult to regulate room temperature - either too warm or too cold. Temperature in restaurant was cold - people eating with coats on. Staff forgot to give us our wake up call.
10.0 Excellent
Pros: Great spot for seeing a play at Broadway playhouse and eating Francesca!! Loved it!
Cons: I have no recommendations. Everything i needed was there!!
5.0 Okay
Pros: Nothing. Location was good.
Cons: The stuff behaviour was rude.
10.0 Excellent
Pros: The room was great!
Cons: Nothing really
9.0 Excellent
Pros: Really lovely hotel in a perfect location, only a couple of minutes walk from the Magnificent Mile! Not to mention it was very reasonably priced.
Cons: Nothing
6.0 Good
Pros: Staff is super friendly and attentive. Location could not be better.
Cons: The property is really old and could use a remodeling. Found food below one of the beds from previous guests. The first room we got had the sink clogged. Beds are uneven, mattress deformed from usage, comfortable enough to sleep but definitely could be so much better.
The Whitehall Hotel sits at the confluence of the city's civic and cultural life, allowing guests an upfront view of luxury, innovation and exploration. Exquisite dining, thrilling nightlife, phenomenal public transit, unforgettable neighborhoods, and an ineffable sense of history permeate the experience of staying at The Whitehall Hotel.
With a stay at Raffaello Hotel, you'll be centrally located in Chicago, within a 5-minute walk of John Hancock Center and Water Tower Place. Featured amenities include complimentary wired Internet access, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
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Overall 8.1 Excellent
Based on 5,108 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Good
6.0
Pros: the bar was fantastic
Poor
1.0
Pros: Price and location
Good
7.0
Pros: location
Excellent
10.0
Pros: Location was phenomenal. @ doors down from the Hancock, and a block from Michigan Avenue. Amazing views and the hotel was very upscale looking.
Okay
5.8
Pros: It was located in a good area of downtown.
Excellent
8.0
Pros: The king suites were pretty good. The staff was very friendly and helpful. The location was perfect for where we needed to go in Chicago. Drum bar was ahhhhhhmazing!!
Mediocre
2.0
Pros: It was bad from checkin onwarsd. The concierge had serious attitude issues and check in was crappy too . Kept us waiting and didn't bother to call us even when room was ready. ..an overall horrendous experience...!!!!!
Okay
5.8
Pros: Location
Excellent
9.6
Pros: Tradicional
Excellent
8.0
Pros: perfect location clean&hot rooms
Okay
4.0
Pros: The staff was so incredibly helpful. They had suggestions, went out of their way to assist you, but weren’t pushy. The bar on the top floor was beautiful and a great place to have so close.
Excellent
9.6
Pros: A few steps to the mag mile.
Details
Reviews
Overall 8.1 Excellent
Based on 5,108 reviews
Location
9.4
Service
7.5
Bar
7.2
Comfort
6.4
Room
5.8
Vibe
4.7
Cleanliness
4.2
Food
4.2
WiFi
4.2
Amenities
3.2
Breakfast
2.6
Location
9.1
Service
7.1
Bar
6.8
Value
6.3
Comfort
5.4
Room
4.7
Food
4.3
Vibe
3.7
Cleanliness
3.5
Amenities
2.8
Breakfast
2.6
WiFi
2.2
Location
9.8
Bar
7.1
Service
7.1
Comfort
6.6
Room
5.4
Food
4.4
Cleanliness
3.7
Vibe
3.1
Amenities
2.8
WiFi
2.8
Breakfast
2.4
Location
9.4
Service
6.9
Comfort
6.5
Room
5.7
Food
3.8
Cleanliness
3.7
Vibe
3.5
Amenities
2.8
WiFi
2.8
Breakfast
2.4
Location
9.5
Service
7.6
Bar
7.3
Value
6.5
Comfort
6.2
Room
5.3
Vibe
4.5
Cleanliness
4.0
Amenities
3.8
Food
3.8
Breakfast
2.9
6.0 Good
Pros: the bar was fantastic
Cons: change the carpet, more towels, and washcloths
1.0 Poor
Pros: Price and location
Cons: Not a 4-star hotel by any means. Old and dumpy room with stained carpets, lack of linen, small bathrooms, small elevator, no coffee in room, no alarm clock in room, no vending machines or available snack (or even water) avail at times.
7.0 Good
Pros: location
Cons: not sure it's really 4-star... it was a little beat up
10.0 Excellent
Pros: Location was phenomenal. @ doors down from the Hancock, and a block from Michigan Avenue. Amazing views and the hotel was very upscale looking.
Cons: Room wasn't ready when we got there, and it was also pretty warm. Turned the AC way down, but it still didn't cool it enough. You could also hear everything perfectly clear through the doors.
5.8 Okay
Pros: It was located in a good area of downtown.
Cons: They didn’t offer complimentary cleaning or anything so we didn’t get anyone come up to our room to clean it. I called them and they said they only clean it when we leave. I had to call for extra towels but they didn’t take the dirty ones and it was so trash. The rooms were also soooo hot. Our in room thermostat was probably just for show as it didn’t work. We put it to 40 degrees and we still had to open a window and felt hot. The elevators were slow and the rooms were kind of dingy. Next time I’m staying at the Hilton.
8.0 Excellent
Pros: The king suites were pretty good. The staff was very friendly and helpful. The location was perfect for where we needed to go in Chicago. Drum bar was ahhhhhhmazing!!
Cons: I was not overly impressed. This is definitely a hotel that’s focused more on business travelers. The elevators were extremely small. A lot of hotel accommodations I was used to were not available at this hotel.
2.0 Mediocre
Pros: It was bad from checkin onwarsd. The concierge had serious attitude issues and check in was crappy too . Kept us waiting and didn't bother to call us even when room was ready. ..an overall horrendous experience...!!!!!
Cons: Just the attitude of the overall attitude of the concierge and check-in folks. They simply didn't bother with servicing us and displayed a lousy attitude.
5.8 Okay
Pros: Location
Cons: I have been staying in a Grand king suite! No service at all! The site didn’t say that there is no service at all! The room hasn’t been cleaned during my stay at all. The description of my room differed from the reality. There was no a single mentioning that the hotel is now being turned into Airbnb and there is no cleaning or room service provided. I’ve arrived after 6 pm, nothing was found in the room which would allow me to make a cup of tea: no kettle, no coffee machine no cups, no cutlery, no plate, etc. There was a microwave only but to cook anything, even to make a tea I had to buy some cooking stuff. The small cafe downstairs was closed at 6 pm! If I were advised properly on that I’d be more prepared. When I once asked to clean my room I was answered that there is an extra charge for that. Good news! You can ask for more towels! But nobody was ready to take the used towels before you check out. I’ve arranged though to have the used towels collected from my room. But I believe it was a special courtesy given by a staff just to make me pleased a bit. So, my experience is poor. I’ve been staying in this hotel almost every time I am in Chicago. What will be my next place to stay? We will see :(
9.6 Excellent
Pros: Tradicional
Cons: Small twin beds
8.0 Excellent
Pros: perfect location clean&hot rooms
Cons:
4.0 Okay
Pros: The staff was so incredibly helpful. They had suggestions, went out of their way to assist you, but weren’t pushy. The bar on the top floor was beautiful and a great place to have so close.
Cons: Bathroom door didn’t close, holes in the ceiling where fixtures should be, ripping dirty carpet exposing screws, showerhead came out of the wall, scuffed and scraped furniture, etc. A big room but not set up for four people. Not worth the cost.
9.6 Excellent
Pros: A few steps to the mag mile.
Cons:
With a stay at Raffaello Hotel, you'll be centrally located in Chicago, within a 5-minute walk of John Hancock Center and Water Tower Place. Featured amenities include complimentary wired Internet access, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Millennium Knickerbocker Chicago is centrally located in Chicago, a 3-minute walk from John Hancock Center and 7 minutes by foot from Museum of Contemporary Art. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Planning an event in Chicago? This hotel has facilities measuring 4961 square feet (461 square meters), including conference space. Self parking (subject to charges) is available onsite.
Overall 8.1 Excellent
Based on 3,956 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
7.0
Pros: Location in relation to things we wanted to do.
Excellent
10.0
Pros: The location, the comfort, the bar area, the service!!
Okay
4.2
Pros: In the heart of downtown, everything is in walking distance.
Excellent
10.0
Pros: It was comfortable, clean and the location was fantastic! On the TV you could sign into your Netflix account and enjoy Netflix while lying in bed. Everything about this hotel was great and it is by far one of the best places I've ever stayed in because of the amenities and friendly staff!
Mediocre
3.0
Pros: Location.
Excellent
10.0
Pros: Clean and right in the city
Mediocre
3.0
Pros: The location
Excellent
8.8
Pros: Location and appearance.
Excellent
10.0
Pros: The location was fabulous!
Good
7.0
Pros: Ideal downtown location
Good
7.0
Pros: The location was excellent! Uber rides were always close. The staff was very polite and tried to as helpful as the could.
Good
6.0
Pros: Ricky?, the bellman was always friendly and helpful.
Details
Reviews
Overall 8.1 Excellent
Based on 3,956 reviews
Beach
9.8
Location
9.4
Service
7.3
WiFi
7.2
Food
6.4
Room
6.3
Cleanliness
6.1
Breakfast
5.4
Comfort
5.1
Amenities
4.7
Wellness
3.1
Location
9.5
Bar
7.5
Service
7.1
Vibe
6.2
Cleanliness
6.0
Food
6.0
Room
5.5
Amenities
5.2
Breakfast
4.7
Comfort
4.5
Location
9.3
Service
6.3
Vibe
6.1
Room
6.0
Food
5.9
Cleanliness
5.8
Breakfast
5.8
Value
5.7
Comfort
5.1
Amenities
4.6
Location
9.1
Service
6.9
Cleanliness
6.1
Room
5.8
Comfort
5.3
Vibe
5.3
Value
5.2
Amenities
4.4
Location
9.4
Service
7.3
Cleanliness
6.4
Room
6.2
Vibe
5.4
Comfort
5.2
Amenities
4.3
7.0 Good
Pros: Location in relation to things we wanted to do.
Cons: Rain shower, no microwave, extra fees- $15 per day for wifi and excercise room that was not known when the room was booked. We did not use either. The staff at the bar were not as professional as anticipated for being in Chicago.
10.0 Excellent
Pros: The location, the comfort, the bar area, the service!!
Cons:
4.2 Okay
Pros: In the heart of downtown, everything is in walking distance.
Cons: I stayed in a king size room & it was no where near a king size room. No space at all. The shower leaked every time I showered. It needs major upgrades!
10.0 Excellent
Pros: It was comfortable, clean and the location was fantastic! On the TV you could sign into your Netflix account and enjoy Netflix while lying in bed. Everything about this hotel was great and it is by far one of the best places I've ever stayed in because of the amenities and friendly staff!
Cons: Nothing this hotel was exceptional
3.0 Mediocre
Pros: Location.
Cons: I understand this is a historic hotel, but very outdated, raggedy, stained carpet, terrible view. The lady at the front desk was very nice, other staff was not attentive to guests, waited 7-10 minutes for valet never saw anyone, self parked! Terrible smel
10.0 Excellent
Pros: Clean and right in the city
Cons: Nothing
3.0 Mediocre
Pros: The location
Cons: It was very hot in the room and the air didn't work. Our last day there we didn't have any bath towels in our room. Room cleaning came in and took our old towels but didn't replace them.
8.8 Excellent
Pros: Location and appearance.
Cons: I didn’t like that they lock the thermostat in the rooms. My room was 75 degrees and I couldn’t sleep the whole time I was there
10.0 Excellent
Pros: The location was fabulous!
Cons: no
7.0 Good
Pros: Ideal downtown location
Cons: The hotel failed to quote a fee that they deducted from our room deposit.
7.0 Good
Pros: The location was excellent! Uber rides were always close. The staff was very polite and tried to as helpful as the could.
Cons: Couldn't get my two rooms on the same floor. The first room they gave us was dirty, not clean at all mattresses were stood up on a wall. Valet service took a long time to get our car when needed. Facilities are starting to look worn out.
6.0 Good
Pros: Ricky?, the bellman was always friendly and helpful.
Cons: The Front Desk was consistently under staffed. Raphael the bartender was gruff and basically rude. I was very disappointed that I had to upgrade to obtain the double beds that I had confirmed prior to my stay.
Millennium Knickerbocker Chicago is centrally located in Chicago, a 3-minute walk from John Hancock Center and 7 minutes by foot from Museum of Contemporary Art. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Planning an event in Chicago? This hotel has facilities measuring 4961 square feet (461 square meters), including conference space. Self parking (subject to charges) is available onsite.
A stay at Warwick Allerton - Chicago places you in the heart of Chicago, steps from Michigan Avenue and Northwestern Memorial Hospital. Featured amenities include a 24-hour business center, express check-in, and express check-out.
Overall 8.0 Excellent
Based on 7,254 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Good
7.5
Pros: Very close to Northwestern medical center
Excellent
8.0
Excellent
8.8
Pros: Very good location, in the centre of the Magnificent Mile. 15 minute walk to Navy Pier to the west. 30 minute walk to Lincoln Park to the north and 30 minute walk to the museums to the south. Room was cleaned well everyday. Lots and lots of restaurants around the hotel.
Excellent
8.8
Pros: Great location
Excellent
8.0
Pros: The location was 5-10 mins from everywhere we wanted to go
Excellent
10.0
Pros: Locale
Excellent
8.0
Pros: Great location, comfortable room
Excellent
9.2
Pros: - The housekeeping lady - Gilda made sure I was well taken care of, no worries about towels or amenities needed. - The bed is really comfortable. - The location of the hotel is excellent.. within Magnificent Mile and therefore easy access to many places. - There is a microwave oven in my room that I can make use of to heat up food. - The room I stayed in was good.. no complain. - Before staying, I read about the elevators being confusing and was worried.. but actually, it’s not that bad.. just need to remember that the elevators located on the inside gives access to all levels and we’re fine. - Lots of tv channels to choose from - My check in and check out was smooth and easy.. only saw 1 staff who were really unfriendly but thank goodness I don’t have to deal with her. - Internet connection was good.. except for my last few days of stay.. but that got solved quickly too.
Excellent
9.6
Pros: The location is perfect!
Okay
5.0
Pros: Great location
Excellent
10.0
Pros: Location of the hotel was perfect for what we needed. Great location to shopping and tons of restaurants. Room was clean and well appointed. Sunday brunch was a bit pricey so we didn’t eat at the hotel.
Okay
5.0
Pros: They didn’t clean our room and locked us out if our room on the 2nd night of stay!
Details
Reviews
Overall 8.0 Excellent
Based on 7,254 reviews
Location
9.5
Service
6.7
Cleanliness
6.2
Bar
5.9
Room
5.9
Breakfast
5.8
Vibe
5.8
Value
5.8
WiFi
5.2
Comfort
4.4
Amenities
4.2
Location
9.6
Service
7.0
Room
6.6
Value
6.3
Breakfast
6.2
Bar
5.9
Vibe
5.8
Cleanliness
5.6
Comfort
5.3
Amenities
4.1
WiFi
3.7
Location
9.4
Service
6.9
Cleanliness
6.4
Breakfast
6.2
Bar
5.7
Vibe
5.7
Room
5.1
Amenities
4.2
Comfort
3.7
WiFi
3.5
Location
9.9
Room
6.6
Service
6.4
Cleanliness
6.2
Food
6.2
Breakfast
5.7
Vibe
5.5
Value
5.2
Comfort
4.8
Amenities
4.3
WiFi
3.7
Location
9.4
Cleanliness
6.2
Service
6.1
Room
5.7
Value
5.3
Breakfast
5.1
Vibe
5.1
Comfort
4.7
Amenities
3.8
WiFi
3.7
7.5 Good
Pros: Very close to Northwestern medical center
Cons: Wasn’t told that bar/restaurant would not be available during our stay
8.0 Excellent
Pros:
Cons: Access to a microwave would’ve been great to have.
8.8 Excellent
Pros: Very good location, in the centre of the Magnificent Mile. 15 minute walk to Navy Pier to the west. 30 minute walk to Lincoln Park to the north and 30 minute walk to the museums to the south. Room was cleaned well everyday. Lots and lots of restaurants around the hotel.
Cons:
8.8 Excellent
Pros: Great location
Cons: No room service. Bar shuts at midnight
8.0 Excellent
Pros: The location was 5-10 mins from everywhere we wanted to go
Cons: The rooms are extremely small.
10.0 Excellent
Pros: Locale
Cons:
8.0 Excellent
Pros: Great location, comfortable room
Cons: Renovations meant that breakfast was limited and the restaurant wasn’t open
9.2 Excellent
Pros: - The housekeeping lady - Gilda made sure I was well taken care of, no worries about towels or amenities needed. - The bed is really comfortable. - The location of the hotel is excellent.. within Magnificent Mile and therefore easy access to many places. - There is a microwave oven in my room that I can make use of to heat up food. - The room I stayed in was good.. no complain. - Before staying, I read about the elevators being confusing and was worried.. but actually, it’s not that bad.. just need to remember that the elevators located on the inside gives access to all levels and we’re fine. - Lots of tv channels to choose from - My check in and check out was smooth and easy.. only saw 1 staff who were really unfriendly but thank goodness I don’t have to deal with her. - Internet connection was good.. except for my last few days of stay.. but that got solved quickly too.
Cons: - The doors are too close to each other so can hear well when neighbors come and go. - No indoor slippers.. was expecting at least a pair for us to get out of shoes and socks.. - There is a microwave oven but no dish for us to put our food in. . Gotta be creative.
9.6 Excellent
Pros: The location is perfect!
Cons:
5.0 Okay
Pros: Great location
Cons: The check in time is very late! 4pm! I arrived from my travels around 3:30 and they wanted to charge $25 for "early" check in. Came back for 4p to wait almost 30 minutes in a line with everyone. Not what I'd expect from a 4 star hotel.
10.0 Excellent
Pros: Location of the hotel was perfect for what we needed. Great location to shopping and tons of restaurants. Room was clean and well appointed. Sunday brunch was a bit pricey so we didn’t eat at the hotel.
Cons: No everything was good
5.0 Okay
Pros: They didn’t clean our room and locked us out if our room on the 2nd night of stay!
Cons:
A stay at Warwick Allerton - Chicago places you in the heart of Chicago, steps from Michigan Avenue and Northwestern Memorial Hospital. Featured amenities include a 24-hour business center, express check-in, and express check-out.
Originally built to accommodate visitors to the Worlds Colombian Exposition in 1893, the guest rooms and suites of the Congress Plaza Hotel are truly spacious by todays standards. There are a total of 870 guest accommodations, including 36 deluxe suites, many of which overlook the beautiful waters of Lake Michigan. High speed internet in guest rooms is complimentary. Wireless internet in the lobby IS free for all registered guests. Adult rates start at age 15 and older for a fee of $20 additional per person. Smoking rooms are based on availability at check in. Iron/Ironing board & Hairdryer & safe deposit box in all guest rooms.Overnite Valet parking is $49.00. parking at next door garage is $44.00
Overall 7.6 Good
Based on 14,752 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: The view was great. The staff friendly and helpful. We also liked being able to use the same sheets and towels for our stay, saving energy.
Excellent
9.6
Pros: Location of the hotel and pricing.
Good
7.5
Pros: Good room, good service and really sweet staffs
Excellent
8.0
Pros: Rooms are very nice, view of lake is spectacular, service is excellent.
Excellent
10.0
Pros: Everything
Good
7.9
Excellent
8.0
Pros: The room was clean and it the hotel is in a great location.
Excellent
8.5
Pros: The bed was great as were the amenities. The hotel is lovely and spacious. When I commented in a different review that I was surprised not to have been offered an upgrade in a very slow time, I was immediately given one. Our 3 night stay was very pleasant.
Excellent
10.0
Pros: I love the history behind the hotel. I didn’t know about it when we first booked but once we found out it sss so cool.
Good
7.4
Pros: Location was great and the room was nice
Mediocre
3.0
Pros: Location was great
Excellent
9.0
Pros: Staff very professional & accommodating; room spacious with character
Details
Reviews
Overall 7.6 Good
Based on 14,752 reviews
Location
9.4
Service
7.1
Value
6.0
Room
5.6
Food
5.5
Cleanliness
5.3
Amenities
5.0
Vibe
5.0
WiFi
5.0
Breakfast
3.9
Wellness
1.8
Location
9.5
Service
7.6
Amenities
5.4
Room
5.4
Cleanliness
5.3
Food
5.3
Value
5.0
Vibe
4.9
Breakfast
3.9
WiFi
3.5
Wellness
1.8
Location
9.5
Service
6.7
Value
5.9
Room
5.9
Food
5.1
Vibe
5.0
Breakfast
3.8
WiFi
3.6
Wellness
1.8
Location
9.1
Service
7.1
Value
5.7
Food
5.5
Room
5.4
Comfort
4.5
Cleanliness
4.4
Amenities
4.3
Breakfast
3.8
Vibe
3.4
WiFi
3.0
Location
9.6
Service
7.2
Food
5.7
Room
5.1
Amenities
4.3
Breakfast
4.3
Vibe
3.9
Cleanliness
3.7
WiFi
3.4
Wellness
1.6
10.0 Excellent
Pros: The view was great. The staff friendly and helpful. We also liked being able to use the same sheets and towels for our stay, saving energy.
Cons: Another lamp would have been nice.
9.6 Excellent
Pros: Location of the hotel and pricing.
Cons: I was asking for a high floor, water view room but I was told they are not using the high floors because not many people booking rooms.
7.5 Good
Pros: Good room, good service and really sweet staffs
Cons: Really hard bed
8.0 Excellent
Pros: Rooms are very nice, view of lake is spectacular, service is excellent.
Cons: Hot water in upper floor bathroom sink is slow to heat up. Hot water in shower takes only about as minute to get hot.
10.0 Excellent
Pros: Everything
Cons: Nothing
7.9 Good
Pros:
Cons: Our room was soo hot. Great room and view, but I just couldn’t get comfortable at night to fall asleep
8.0 Excellent
Pros: The room was clean and it the hotel is in a great location.
Cons:
8.5 Excellent
Pros: The bed was great as were the amenities. The hotel is lovely and spacious. When I commented in a different review that I was surprised not to have been offered an upgrade in a very slow time, I was immediately given one. Our 3 night stay was very pleasant.
Cons: Many of the staff seemed indifferent to us as customers. Only after my poor review did the front desk take any interest in us and even then there were no smiles. The maintenance man we met on the elevator seemed to be the only person happy to work there.
10.0 Excellent
Pros: I love the history behind the hotel. I didn’t know about it when we first booked but once we found out it sss so cool.
Cons: Nothing
7.4 Good
Pros: Location was great and the room was nice
Cons: No parking. The price was good but the parking was not included, it and was about $50 a night so it kind of defeated the purpose of getting a good deal.
3.0 Mediocre
Pros: Location was great
Cons: Yes the television was on its last legs they brought me another one to see three times larger and brighter the bed was like laying down on concrete hard as a rock, we were in the north tower on the 7 th floor I thought we were in a Cracker Jack box you
9.0 Excellent
Pros: Staff very professional & accommodating; room spacious with character
Cons: Can use a better carpet
Originally built to accommodate visitors to the Worlds Colombian Exposition in 1893, the guest rooms and suites of the Congress Plaza Hotel are truly spacious by todays standards. There are a total of 870 guest accommodations, including 36 deluxe suites, many of which overlook the beautiful waters of Lake Michigan. High speed internet in guest rooms is complimentary. Wireless internet in the lobby IS free for all registered guests. Adult rates start at age 15 and older for a fee of $20 additional per person. Smoking rooms are based on availability at check in. Iron/Ironing board & Hairdryer & safe deposit box in all guest rooms.Overnite Valet parking is $49.00. parking at next door garage is $44.00
The Hotel Felix opened in Spring of 2009 after a USD 50 million dollar redevelopment. As downtown Chicago's first Silver LEED's certified hotel in river north area- Hotel Felix is eco friendly delivers an enriching experience that not only benefits our guests but the environment as well with the use of Organic materials and Renewable resources. guests will feel happy.naturally.Other amenities - Spa onsite with private treatment rooms.Restaurant.Business Center.Fitness Center and Meeting rooms. The rooms include iHome system. in room safe large enough for most laptops. upgraded bath amenities and robes in each room.Valet parking is available at a charge of USD 60 per night subject to change without notice, located offsite.Restaurant - Taketie-Sushi Bar Open daily from 5pm to 10pmRoom Service is Available Daily.
Overall 7.6 Good
Based on 2,911 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10.0
Pros: Hotel Staff
Okay
4.0
Pros: The location was great!
Good
7.5
Pros: Close to plenty of restaurants and bars
Excellent
8.0
Pros: Location and comfort of the hotel.
Excellent
9.0
Pros: Friendly staff, good location, free water and coffee, worked to satisfy our requests
Mediocre
2.0
Pros: Location
Excellent
8.0
Pros: The staff was amazing. Great location also.
Good
7.0
Pros: The location is great! Very central and walking distance to the heart of Chicago
Good
7.0
Pros: Nice toiletries, loved the Chromecast in the room. Good location.
Okay
5.0
Pros: It was in a great location and it was very nice inside.
Good
7.0
Pros: The rooms were small but very clean
Mediocre
3.0
Details
Reviews
Overall 7.6 Good
Based on 2,911 reviews
Location
9.5
WiFi
7.9
Service
7.5
Bar
6.8
Value
6.6
Cleanliness
6.0
Amenities
5.9
Room
5.2
Wellness
5.0
Breakfast
3.9
Comfort
3.6
Location
9.5
Service
6.9
Value
6.5
Amenities
5.8
Cleanliness
5.6
Room
5.3
Comfort
3.9
Location
9.3
Service
7.0
Value
6.4
Amenities
6.2
Cleanliness
5.8
Room
4.2
Comfort
3.2
Location
9.6
Service
7.8
Cleanliness
5.5
Room
5.0
Comfort
3.5
Location
9.4
Value
6.7
Service
6.3
Room
5.0
Comfort
3.8
10.0 Excellent
Pros: Hotel Staff
Cons:
4.0 Okay
Pros: The location was great!
Cons: My room was not clean! The toilet seat at urine on it. Incredibly tiny room.
7.5 Good
Pros: Close to plenty of restaurants and bars
Cons:
8.0 Excellent
Pros: Location and comfort of the hotel.
Cons: Yes, I didn't appreciate the sounds of construction. Luckily, I woke up on my own. It was very loud.
9.0 Excellent
Pros: Friendly staff, good location, free water and coffee, worked to satisfy our requests
Cons: Very small rooms
2.0 Mediocre
Pros: Location
Cons: Extra urban fee for cheap bottles of water and internet. They said it was their 'resort fee' and every hotel in Chicago charges it. I would compare the hotel and room to an upscale hostel, not a 4 star hotel. It lacked room even for a basic coffee maker.
8.0 Excellent
Pros: The staff was amazing. Great location also.
Cons: The room was very, very small. Hotel parking option was very expensive (we chose a different service). No coffee maker, fridge or microwave in room. No fan in bathroom.
7.0 Good
Pros: The location is great! Very central and walking distance to the heart of Chicago
Cons: The rooms are old and small. They didn’t even provide cups in the room to get water from the sink, so if you are thirsty, you either have to drink straight from the sink or be forced to purchase a tiny $3 bottle of water from the room.
7.0 Good
Pros: Nice toiletries, loved the Chromecast in the room. Good location.
Cons: Bedsheets were high polyester count, room was a bit cramped but not loud. Shower had hair and countertops still a bit dirty.
5.0 Okay
Pros: It was in a great location and it was very nice inside.
Cons: Rude staff. Charged a $60 deposit I wasn't aware of.$60 for hotel parking. Charged $7 AFTER we left. Way overpriced (as advertised)
7.0 Good
Pros: The rooms were small but very clean
Cons: The creepy off duty employee in his street clothes and winter gear trying to hit on or talk to the lady checking me in.
3.0 Mediocre
Pros:
Cons: Too many extra charges!!!!! Room was small and no water boiler no coffee machine. 2 bottles of regular charge me 13.35!and a urban charge for no reason!!!
The Hotel Felix opened in Spring of 2009 after a USD 50 million dollar redevelopment. As downtown Chicago's first Silver LEED's certified hotel in river north area- Hotel Felix is eco friendly delivers an enriching experience that not only benefits our guests but the environment as well with the use of Organic materials and Renewable resources. guests will feel happy.naturally.Other amenities - Spa onsite with private treatment rooms.Restaurant.Business Center.Fitness Center and Meeting rooms. The rooms include iHome system. in room safe large enough for most laptops. upgraded bath amenities and robes in each room.Valet parking is available at a charge of USD 60 per night subject to change without notice, located offsite.Restaurant - Taketie-Sushi Bar Open daily from 5pm to 10pmRoom Service is Available Daily.
With a stay at Inn of Chicago, you'll be centrally located in Chicago, steps from Michigan Avenue and 4 minutes by foot from Tribune Tower. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Overall 7.0 Good
Based on 5,597 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
7.0
Pros: Location
Good
7.0
Pros: its location and proximity to the MAGMILE..
Excellent
8.0
Pros: Oll
Excellent
8.0
Pros: Cleanliness
Excellent
9.0
Pros: Location.
Good
6.0
Pros: Location
Okay
5.0
Pros: Nothing about this trip was good
Poor
1.0
Pros: Great location
Good
7.0
Pros: Great Location. Clean linens. Most staff is friendly and professional.
Poor
1.0
Pros: Location was good. That’s it.
Poor
1.0
Pros: Location. Room Rate. That is all- continue reading- major safety concerns.
Excellent
10.0
Pros: Staff and location was excellent
Details
Reviews
Overall 7.0 Good
Based on 5,597 reviews
Location
9.5
Service
7.1
Food
5.9
WiFi
5.0
Vibe
4.0
Room
3.8
Comfort
3.6
Cleanliness
3.6
Wellness
2.4
Breakfast
1.8
Location
9.3
Service
7.6
Food
5.4
Vibe
3.4
Cleanliness
3.3
Room
3.2
Comfort
3.1
Location
9.4
Service
6.9
Bar
5.1
Vibe
4.2
WiFi
3.8
Comfort
3.7
Room
3.5
Cleanliness
3.2
Breakfast
2.3
Location
9.3
Service
6.5
Amenities
5.5
Food
5.5
Comfort
3.9
Cleanliness
3.5
Vibe
3.3
Room
3.3
WiFi
2.5
Location
9.7
Value
7.9
Service
7.4
WiFi
3.9
Cleanliness
3.7
Comfort
3.6
Room
3.6
Vibe
2.7
Breakfast
1.8
7.0 Good
Pros: Location
Cons: Wifi didn't work
7.0 Good
Pros: its location and proximity to the MAGMILE..
Cons: the numerous panhandlers at the some of the neighboring restaurants/stores across the street. As well too the obnoxious front end staff who made a big deal about my cellphone number not being on the reservation manifest (ie her computer screen)..so ???
8.0 Excellent
Pros: Oll
Cons: Oll
8.0 Excellent
Pros: Cleanliness
Cons: Parking costs were ridiculous. We had two vehicles. Next time I won’t stay downtown.
9.0 Excellent
Pros: Location.
Cons: Not that I did not like but considering the size of the room, a happier or livelier painting or accent in the room will also help.
6.0 Good
Pros: Location
Cons: Too many hidden fees and the cost for parking was rediculous
5.0 Okay
Pros: Nothing about this trip was good
Cons: Noisy with the ambulance and fire trucks going all night, it seemed like they was in the room with me. The only reason I booked a room here for new years was for the downstairs bar and they tell me that the bartender was on vacation for two weeks!!! Really! So you don't have the bar open for New year! I feel like I was ripped off this time around.
1.0 Poor
Pros: Great location
Cons: when you book a hotel that offers 24 bar restaurant and it is not a restaurant just a diner, or the bar does not work. Clean and lousy, leftover food is left in my other guest's room, hair in the bathroom and trash in the room. Expensive hotel and doesn't offer what you say! all lie!
7.0 Good
Pros: Great Location. Clean linens. Most staff is friendly and professional.
Cons: Treadmill broken for more than a month now. Filthy furniture, need to put towels on chairs. Hotel could be excellent but is obviously being mismanaged at the top level. Lazy GM!
1.0 Poor
Pros: Location was good. That’s it.
Cons: Bedbugs, really crappy cleanliness, no bathroom lock (broken), carpet was extremely dirty.
1.0 Poor
Pros: Location. Room Rate. That is all- continue reading- major safety concerns.
Cons: I was mugged, beaten and assaulted by three men immediately outside the hotel’s guest entrance. The Chicago PD detective informed me that the hotel has ZERO surveillance cameras or security measures in place. Appalling. Fear for your safety.
10.0 Excellent
Pros: Staff and location was excellent
Cons:
With a stay at Inn of Chicago, you'll be centrally located in Chicago, steps from Michigan Avenue and 4 minutes by foot from Tribune Tower. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
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