Surrounded by downtown Chicago’s famed skyscrapers, Kimpton Hotel Monaco is an old hat factory turned boutique getaway. Inside, striking patterns and designer touches make for a stylish, sophisticated atmosphere, while outside, you’re near Millennium Park, award-winning theater, and shopping galore. When you’re back from exploring, luxuriate in the living room–style lobby, with art deco frescoes, a fireplace, and a nightly hosted wine hour where you can swap stories with fellow guests.
Skip to main content
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
Best hotels in Chicago near Auditorium Building and Theatre
Overall 9.1 Excellent
Based on 1,476 reviews
All reviews
- All reviews
- Couples
- Families
- Business
OK
5.7
Excellent
8.2
Pros: The location can't be beat, and the room was spacious and comfortable. The staff were incredible helpful and welcoming.
Excellent
10.0
Pros: Clean hotel, great location, staff was very accommodating
Good
7.3
Pros: The hotel's location was ideal and the staff was courteous, friendly, and helpful especially in providing local recommendations.
Excellent
10.0
Pros: Dog friendly!
Excellent
10.0
Pros: Great service and great location.
Excellent
10.0
Pros: Great location near the CTA, riverwalk, theaters, shopping. Dog friendly! We have a Lab/Great Dane mix that we took along on a weekend. There is an off leash dog park 2 blocks away.
Excellent
10.0
Pros: The room was amazing and the location couldn't have been any better. Everyone was incredibly friendly and helpful. The complementary hot chocolate and wine were also amazing.
Excellent
10.0
Pros: The staff was incredibly welcoming and friendly. We had a great stay and felt well taken care of. Rooms are well appointed, will definitely stay here again in the future!
Excellent
8.0
Pros: evening cocktail hour
not too big
Excellent
8.0
Pros: Great, attentive staff. Terrific location by the river. Comfortable bed.
Lobby Door staff was extremely friendly, helpful and welcoming.
Excellent
10.0
Pros: Easy reservations, numerous email reminders, e-checkin with room preference, quick check in and valet service, nice roomy quiet room.
Details
Reviews
Overall 9.1 Excellent
Based on 1,476 reviews
Location
9.7
Service
9.4
Room
8.5
Value for money
8.0
WiFi
6.1
Breakfast
6.0
Wellness Area
4.5
Location
9.5
Service
9.4
Room
7.9
Value for money
7.8
Location
9.7
Service
9.6
Room
8.3
Amenities
8.1
Vibe
7.9
Location
9.6
Service
9.2
Value for money
7.6
Room
7.5
5.7 OK
Pros:
Cons: one of the two hotel elevators was not working... we were on the 11th floor.. it took nearly 30 minutes each time to get an elevator..the AC was not working .
The room was nice and comfortable.. however the AC and the elevator really created a bit of stress for us... the cost for the weekend visit 2 nights was not acceptable given the conditions..
When I asked the front desk clerk to adjust our bill she went on about how they were working on getting the elevator repair but it was difficult on the weekend.. still no satisfaction on my end. SORELY DISAPPOINTED.
Margo DOlan
dolanmargo@gmail.com
8.2 Excellent
Pros: The location can't be beat, and the room was spacious and comfortable. The staff were incredible helpful and welcoming.
Cons: The room was advertised as having a special bathtub, a key reason we booked this room. However, the bath wasn't anything special. It was just a typical hotel short tub, not the large tub we were hoping for. I would have paid a premium for a nice tub, but there are no such things at the Monaco, so we were stuck.
10.0 Excellent
Pros: Clean hotel, great location, staff was very accommodating
Cons: Honestly, nothing comes to mind.
7.3 Good
Pros: The hotel's location was ideal and the staff was courteous, friendly, and helpful especially in providing local recommendations.
Cons: We requested and were told we would be receiving a feather-free room but the room we were checked into had feather pillows and a down comforter.
10.0 Excellent
Pros: Dog friendly!
Cons:
10.0 Excellent
Pros: Great service and great location.
Cons:
10.0 Excellent
Pros: Great location near the CTA, riverwalk, theaters, shopping. Dog friendly! We have a Lab/Great Dane mix that we took along on a weekend. There is an off leash dog park 2 blocks away.
Cons: The parking is expensive if you use the hotel valet. You can save about half if you book a spot at a nearby garage through spothero or another site.
10.0 Excellent
Pros: The room was amazing and the location couldn't have been any better. Everyone was incredibly friendly and helpful. The complementary hot chocolate and wine were also amazing.
Cons: The only problem I had with the stay is that the hotel parking lot charges $58 a night.
10.0 Excellent
Pros: The staff was incredibly welcoming and friendly. We had a great stay and felt well taken care of. Rooms are well appointed, will definitely stay here again in the future!
Cons: We had no issues.
8.0 Excellent
Pros: evening cocktail hour
not too big
Cons:
8.0 Excellent
Pros: Great, attentive staff. Terrific location by the river. Comfortable bed.
Lobby Door staff was extremely friendly, helpful and welcoming.
Cons: Expensive for what you get.
Room a/c is on energy saving computer load management, so it can take ten minutes to respond.
River view 7th floor deluxe king Room had one uncomfortable arm chair, and a tiny sliver of a window that allowed one to see the bridge over the river, but, no water or boats.
Exercise room was a joke, just A universal and dumbells.
Free morning coffee a plus, but offset with tiny cups and mediocre coffee blend.
Free evening wine was nice, but unlike far less expensive embassy suites, no snacks offered.
10.0 Excellent
Pros: Easy reservations, numerous email reminders, e-checkin with room preference, quick check in and valet service, nice roomy quiet room.
Cons: Parking added 30% to the cost of room.
The cost of parking in Chicago is a major negative to doing business in the city.
The restaurant attached to the hotel ran out of black tea. The waiter indicated it happens frequently. The hotel lobby had no black tea.
How can you run out of black tea?
Surrounded by downtown Chicago’s famed skyscrapers, Kimpton Hotel Monaco is an old hat factory turned boutique getaway. Inside, striking patterns and designer touches make for a stylish, sophisticated atmosphere, while outside, you’re near Millennium Park, award-winning theater, and shopping galore. When you’re back from exploring, luxuriate in the living room–style lobby, with art deco frescoes, a fireplace, and a nightly hosted wine hour where you can swap stories with fellow guests.
Welcome to our newly renovated boutique accommodations in the heart of the Windy City. We have created an alluring hotel experience with a distinct flair for the sophisticated traveler. Just steps from Chicago's top attractions, our central location makes
Overall 9.0 Excellent
Based on 2,357 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
9.1
Pros: We got a great rate on kayak. The room was spacious, bathroom was huge, and shower was great. Lots of storage and hangers. Staff was extremely helpful, very nice, and very quick when help was needed.
Excellent
9.7
Pros: Everyone was just so helpful - whether it was advice on the train system, to off the beaten path restaurants or activities, all of the staff went out of their way to help us enjoy our trip to Chicago. The room was very quiet - we seldom heard any noise outside of our door. There was a bit of construction outside the hotel, but even that added to the peace we felt at the facility.
Excellent
8.5
Pros: Clean comfortable room, nice staff. Great location
Excellent
10.0
Pros: Didn't stay here long but got upgraded to a beautiful suite. Great facilities, decor, etc. Staff were very friendly and welcoming. Definitely a great choice!
Excellent
10.0
Pros: We arrived at 11:30 a.m. and were pleased that not only was a room available early, but that it far exceeded our expectations in terms of size, amenities and overall decor/layout. The staff was exceptionally helpful and friendly with every interaction - the valet even retrieved something from our car for us and brought it to our room to save us from venturing oitbwih our 16-month old. Pack-n-plays are available - we had brought our own but will remember this in the future! The location was perfect to walk to the ballet, saving us from attempting to travel with a 25-pound car seat!
Excellent
9.1
Pros: Loved the atmosphere, very pretty, very nice hotel. Had a wonderful stay and would definitely recommend it.
Excellent
9.7
Pros: Rooms are comfortable and well maintained
Convenient location across from the Goddess and the Baker and of course a short distance from the Bean (Millenium park)
Very friendly helpful staff
Excellent
10.0
Pros: Our favorite part was the location. The hotel was near absolutely everything we wanted to see, so we could walk everywhere. Staff was very helpful. Bathroom was amazing
Excellent
8.5
Pros: The location was nice.
Excellent
9.4
Pros: Location, location, location
Two blocks from Chicago 'bean' - cloud gate and parks.
Front of hotel with construction for 'E' was not pretty -- but we never heard any noise in our room.
Excellent
9.7
Pros: Overall, a great hotel! Staff couldn't have been more friendly, helpful and accommodating! The location of the hotel is exceptional - conveniently located for all downtown activities and transportation needs. The restaurant and bar were very good. Clean and comfortable rooms.
Excellent
9.1
Pros: I am a train enthusiast. So I like the location, particularly the rooms facing Wabash Ave, that many others dislike because of the L.
Details
Reviews
Overall 9.0 Excellent
Based on 2,357 reviews
Vibe
9.5
Location
9.5
WiFi
9.2
Service
9.1
Comfort
8.8
Room
8.5
Breakfast
6.3
Location
9.7
Vibe
9.2
Service
9.1
Comfort
8.7
Room
8.2
Vibe
9.4
Location
9.3
Service
9.3
Cleanliness
8.9
Comfort
8.8
Room
8.3
Location
9.5
Vibe
9.3
Service
9.2
Comfort
8.9
Room
8.1
Room
8.0
9.1 Excellent
Pros: We got a great rate on kayak. The room was spacious, bathroom was huge, and shower was great. Lots of storage and hangers. Staff was extremely helpful, very nice, and very quick when help was needed.
Cons: The view of the room was awful. We looked at a very dirty alleyway with a view of a brick wall. Also our truck was damaged by the valet service. They assured us they would make it right, so that's why I still gave them 4 stars.
9.7 Excellent
Pros: Everyone was just so helpful - whether it was advice on the train system, to off the beaten path restaurants or activities, all of the staff went out of their way to help us enjoy our trip to Chicago. The room was very quiet - we seldom heard any noise outside of our door. There was a bit of construction outside the hotel, but even that added to the peace we felt at the facility.
Cons:
8.5 Excellent
Pros: Clean comfortable room, nice staff. Great location
Cons: While the bar/lounge was nice, the lack of Gym and pool were something I missed.
10.0 Excellent
Pros: Didn't stay here long but got upgraded to a beautiful suite. Great facilities, decor, etc. Staff were very friendly and welcoming. Definitely a great choice!
Cons:
10.0 Excellent
Pros: We arrived at 11:30 a.m. and were pleased that not only was a room available early, but that it far exceeded our expectations in terms of size, amenities and overall decor/layout. The staff was exceptionally helpful and friendly with every interaction - the valet even retrieved something from our car for us and brought it to our room to save us from venturing oitbwih our 16-month old. Pack-n-plays are available - we had brought our own but will remember this in the future! The location was perfect to walk to the ballet, saving us from attempting to travel with a 25-pound car seat!
Cons: There aren’t many family options nearby, save for quick lunch and dinner spots (ie scorned Bakery). That worked well for us and what we wanted, but may not for others who are looking for more.
9.1 Excellent
Pros: Loved the atmosphere, very pretty, very nice hotel. Had a wonderful stay and would definitely recommend it.
Cons:
9.7 Excellent
Pros: Rooms are comfortable and well maintained
Convenient location across from the Goddess and the Baker and of course a short distance from the Bean (Millenium park)
Very friendly helpful staff
Cons:
10.0 Excellent
Pros: Our favorite part was the location. The hotel was near absolutely everything we wanted to see, so we could walk everywhere. Staff was very helpful. Bathroom was amazing
Cons:
8.5 Excellent
Pros: The location was nice.
Cons: Boring hotel, average style rooms and amenities for the price range hotel
9.4 Excellent
Pros: Location, location, location
Two blocks from Chicago 'bean' - cloud gate and parks.
Front of hotel with construction for 'E' was not pretty -- but we never heard any noise in our room.
Cons:
9.7 Excellent
Pros: Overall, a great hotel! Staff couldn't have been more friendly, helpful and accommodating! The location of the hotel is exceptional - conveniently located for all downtown activities and transportation needs. The restaurant and bar were very good. Clean and comfortable rooms.
Cons: Our only "want" would have been a microwave and a better physical layout of the room to include more chairs and a table.
9.1 Excellent
Pros: I am a train enthusiast. So I like the location, particularly the rooms facing Wabash Ave, that many others dislike because of the L.
Cons: I would like to see more varied equipment in the exercise room, and perhaps more variety in the menu
Welcome to our newly renovated boutique accommodations in the heart of the Windy City. We have created an alluring hotel experience with a distinct flair for the sophisticated traveler. Just steps from Chicago's top attractions, our central location makes
A stay at Dana Hotel and Spa places you in the heart of Chicago, within a 10-minute walk of Chicago Water Tower and Tribune Tower. Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. Planning an event in Chicago? This hotel has facilities measuring 3735 square feet (347 square meters), including meeting rooms.
Overall 9.0 Excellent
Based on 2,054 reviews
All reviews
- All reviews
- Couples
- Business
- Families
- Solo
Good
7.1
Pros: Housekeeper she come by 8 am to wake up this is the only bed thing !!!
Excellent
10.0
Pros: Love the rooms and the views!
Excellent
9.4
Pros: The location of this hotel is perfect. It's a few blocks away from the river, Michigan avenue, and the Lake. Our room was very chic. There are hardwood floors, a nice desk area, a large bathroom, and a balcony. The minibar and room service were appropriately priced. We also loved the doorman, TJ, he was always very friendly and had the best recommendations for places to go. Make sure to ask him if you need any assistance with activities or restaraunts. He was much better than the concierge inside the hotel.
Excellent
8.0
Pros: Great valet peopl, n customer service .. tj was awesome help..
Excellent
8.8
OK
5.7
Pros: The architecture was the primary reason I choose the Dana hotel.
Excellent
10.0
Pros: Great room. Great location.
Good
6.5
Pros: I liked the room and the view
Excellent
10.0
Pros: Staff was very nice and accommodating. The rooms were great and comfortable.
Excellent
10.0
Pros: The staff were so helpful and friendly. They took really good care of us. I would definitely stay here again.
Good
6.8
Pros: Nice front desk staff and security
cool there it's a club inside
Excellent
10.0
Pros: Thanks to front desk for giving us the room with balcony just as I thought we will get booking with third party
Details
Reviews
Overall 9.0 Excellent
Based on 2,054 reviews
WiFi
9.7
Location
9.5
Service
8.9
Wellness Area
8.6
Room
8.3
Bar and Beverages
8.0
Breakfast
7.5
Comfort
7.0
Amenities
6.2
Location
9.4
Service
9.1
Wellness Area
8.6
Room
7.9
Breakfast
7.4
Comfort
7.2
Amenities
5.8
Location
9.6
Service
8.6
Vibe
8.5
Room
7.5
Comfort
6.8
Service
9.1
Room
7.7
Service
8.6
Room
7.7
7.1 Good
Pros: Housekeeper she come by 8 am to wake up this is the only bed thing !!!
Cons:
10.0 Excellent
Pros: Love the rooms and the views!
Cons:
9.4 Excellent
Pros: The location of this hotel is perfect. It's a few blocks away from the river, Michigan avenue, and the Lake. Our room was very chic. There are hardwood floors, a nice desk area, a large bathroom, and a balcony. The minibar and room service were appropriately priced. We also loved the doorman, TJ, he was always very friendly and had the best recommendations for places to go. Make sure to ask him if you need any assistance with activities or restaraunts. He was much better than the concierge inside the hotel.
Cons: The only odd thing about the room is that the entire bathroom can be open to the bed. There is a curtain from the outside that only just covers it. The concierge at the hotel was also sub par. When I asked where to get sushi he suggested the hotel restaraunt and when I asked where to get bagels in the morning he suggested whole foods. I was unhappy with this service as a concierge because they should know the hot spots in the city.
8.0 Excellent
Pros: Great valet peopl, n customer service .. tj was awesome help..
Cons:
8.8 Excellent
Pros:
Cons: We checked into the hotel at about 8 in the evening the night befor, and the desk clerk at that time let us know if we needed a late check-out just let the front desk know....
In the morning around 1030am, we requested from a different desk clerk a later check out time of an hour ot so. The clerk at the desk was undeservedly rude to us in telling us no. There are many better ways to deliver a no to a paying guest.
5.7 OK
Pros: The architecture was the primary reason I choose the Dana hotel.
Cons: I could hear a party going on in the room across the hallway, obviously very annoying at 10:30pm when i'm trying to sleep. When I complained the desk staff responded by telling me the noise complaint policy and that it may take a while for them to deal with the noise since the "partiers" have rights too. They weren't apologizing and they treated me like I was being difficult. What is difficult about expecting a hotel room to be place suitable for sleep? It took them over 15 minutes and 2 trips to the lobby to make things right but only after the concierge stepped in to offer an apology and an upgraded room away from the noise. He was the only one that appeared to have any hospitality training. They should hire more employees like him. Ultimately Chicago has so many hotel options, I can't see a reason to stay at Dana again.
10.0 Excellent
Pros: Great room. Great location.
Cons:
6.5 Good
Pros: I liked the room and the view
Cons: I drove from Milwaukee to Chicago for the overnight stay me and my fiancee for her birthday and we were hoping to attend the lounge on the rooftop and was denied due to a dresscode we knew nothing about i feel if i paid my money and staying at the hotel i should've been able to attend or at least tell your customers ahead of time about dresscode unfair and drove to Chicago for nothing completely disappointed
10.0 Excellent
Pros: Staff was very nice and accommodating. The rooms were great and comfortable.
Cons:
10.0 Excellent
Pros: The staff were so helpful and friendly. They took really good care of us. I would definitely stay here again.
Cons:
6.8 Good
Pros: Nice front desk staff and security
cool there it's a club inside
Cons: Check in check out times
You can hear everything in the hall not good
Couldent use gym because of moving equipment
Furniture wood and stuff getting old
Saw noise complaints but there is a Club upstairs then walls
10.0 Excellent
Pros: Thanks to front desk for giving us the room with balcony just as I thought we will get booking with third party
Cons:
A stay at Dana Hotel and Spa places you in the heart of Chicago, within a 10-minute walk of Chicago Water Tower and Tribune Tower. Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. Planning an event in Chicago? This hotel has facilities measuring 3735 square feet (347 square meters), including meeting rooms.
With a stay at St. Jane Chicago, you'll be centrally located in Chicago, just a 4-minute walk from Chicago Theatre and 7 minutes by foot from Millennium Park. Featured amenities include complimentary wired Internet access, express check-in, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms.
Overall 8.9 Excellent
Based on 1,899 reviews
All reviews
- All reviews
- Couples
- Families
- Business
Excellent
9.4
Pros: The room was very comfortable. Loved the bed and pillows. Elevators were pretty fast. Staff was very nice and accommodating.
Excellent
10.0
Pros: This hotel is in the perfect location, central to everything and within walking distance of most attractions! The staff were all very friendly and the hotel decor is beyond beautiful. I loved the boutique style arto deco feel of the hotel from the lobby to the rooms! Added bonus of being able to play music from my phone through the t.v was great.
Good
7.1
Pros: Location. Staff was nice.
Excellent
8.0
Pros: Great location
OK
4.0
Pros: The location of the hotel is perfect. It is within walking distance to the parks and many other attractions.
Excellent
8.2
Pros: Hotel is in a great location and the service was excellent.
Excellent
10.0
Pros: We got a great deal for the night so we decided to give it a try. We were pleasantly surprised. Very comfortable. Love the memorabilia throughout. We'll stay here again.
Good
6.8
Good
7.1
Pros: Very friendly staff
Excellent
9.4
Pros: Spacious rooms, modern look, and helpful staff.
Mediocre
3.1
Pros: Nothing much really.
OK
5.1
Pros: Location
Details
Reviews
Overall 8.9 Excellent
Based on 1,899 reviews
Location
9.6
Service
8.7
Cleanliness
7.2
Room
6.9
Wellness Area
6.0
WiFi
5.6
Breakfast
5.3
Location
9.5
Service
8.2
Cleanliness
6.7
Amenities
6.5
Comfort
6.3
Room
5.6
WiFi
4.0
Location
9.5
Service
8.6
Cleanliness
6.6
Room
5.5
Location
9.6
Service
8.2
Cleanliness
7.0
Amenities
6.4
Room
6.0
WiFi
3.9
9.4 Excellent
Pros: The room was very comfortable. Loved the bed and pillows. Elevators were pretty fast. Staff was very nice and accommodating.
Cons: The hotel claims to be pet friendly. Which they do allow pets, but they don't have an area for your pets to relieve themselves. The closest park is a couple blocks away. It wasn't very far bit my poor dog did his business on the sidewalk twice because it was too far to walk for him.
There also wasn't a specific parking for the hotel. It was a little disappointing there wasn't a notice when booking.
10.0 Excellent
Pros: This hotel is in the perfect location, central to everything and within walking distance of most attractions! The staff were all very friendly and the hotel decor is beyond beautiful. I loved the boutique style arto deco feel of the hotel from the lobby to the rooms! Added bonus of being able to play music from my phone through the t.v was great.
Cons:
7.1 Good
Pros: Location. Staff was nice.
Cons: The rooms need some attention, especially the bathroom.
8.0 Excellent
Pros: Great location
Cons: Our room was hot and the fan did not help it cool down. TV didn't work.
4.0 OK
Pros: The location of the hotel is perfect. It is within walking distance to the parks and many other attractions.
Cons: The decor was not that of what I expected at The Hard Rock. Our first room was dirty and incredibley small. The staff was very accommodating and moved us to what was supposed to be a nicer room. The new room was a bit larger but still not very clean. There was urine spatter all around the floor by the toilet. The couch appeared to have stains on the cushions. I can only imagine what those were. The furniture was more than weathered and worn looking as well. It was a very underwhelming expierence of which we will not be repeating!
8.2 Excellent
Pros: Hotel is in a great location and the service was excellent.
Cons: Room service delivered with no table to eat off of. Had to eat on the bed.
10.0 Excellent
Pros: We got a great deal for the night so we decided to give it a try. We were pleasantly surprised. Very comfortable. Love the memorabilia throughout. We'll stay here again.
Cons:
6.8 Good
Pros:
Cons: The bed was ok, internet terribly slow and choppy, and gym very old.
7.1 Good
Pros: Very friendly staff
Cons: Paper thin walls can hear everything from the hallway even a soft voice just speaking at normal volume
9.4 Excellent
Pros: Spacious rooms, modern look, and helpful staff.
Cons: No K cups on the second or third day! Not a huge deal, coffee shops close.
3.1 Mediocre
Pros: Nothing much really.
Cons: No refrigerator in the room, waitied 30 minutes on my car causing the family to miss the show at the planetarium, still had to pay $65 that night.
5.1 OK
Pros: Location
Cons: Too much street and hallway noise.Inconsistent service from housekeeping.
With a stay at St. Jane Chicago, you'll be centrally located in Chicago, just a 4-minute walk from Chicago Theatre and 7 minutes by foot from Millennium Park. Featured amenities include complimentary wired Internet access, express check-in, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms.
Let the destination reach you at the Hotel Blake, an Ascend Hotel Collection Member in Chicago near the Magnificent Mile. Nearby attractions include Navy Pier, Shedd Aquarium, McCormick Place and the Art Institute of Chicago. Guests can unwind at Meli Cafe, a contemporary restaurant great for breakfast, lunch, dinner or drinks. Enjoy amenities like free WiFi, a fitness center and deluxe showers. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
Overall 8.9 Excellent
Based on 810 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
10.0
Pros: Great hotel, well updated. Nice bathrooms and beds. The restaurant downstairs was incredible. The best smoked salmon Benedict I've ever had! Will go back.
Excellent
10.0
Pros: Loved it all! Our new favorite place!
Excellent
8.3
Pros: Close to train stop. Nice hotel.
Excellent
8.0
Pros: Great location, friendly staff
Excellent
10.0
Pros: Easy parking at lot next door. Easy unload in front of hotel. Great staff at hotel helped with transportation and restaurant choices. Hotel had large rooms and big bathrooms with large modern showers. Hotel allowed us to check our bags and leave them at hotel after checkout on Sunday so we could sightsee all day and get car out of parking!
Excellent
10.0
Pros: The hotel was beautiful and in a perfect location - within minutes of everything there is to do in Chicago. The number one reason I will go back to Hotel Blake is the concierge, Showtime. This man knows everything there is to do and will go out of his way 100% of the time to help you out. We had an amazing time and can't wait to go back.
OK
5.7
Pros: Walk in shower was nice, bathroom very spacious. Bed was comfortable. Nice location to restaurants and the river. Staff very helpful, especially Dan. Dan was awesome and helped us book another night so we could be in the city longer. Good price too.
Excellent
8.2
Pros: Hotel was very well kept; rooms were spacious; location was great for business
Details
Reviews
Overall 8.9 Excellent
Based on 810 reviews
Location
9.7
Service
9.4
Wellness Area
8.7
Room
7.6
WiFi
7.5
Breakfast
6.8
Location
9.7
Service
9.5
Food
8.4
Comfort
7.5
Room
7.2
Vibe
7.2
Location
9.8
Service
9.6
Cleanliness
8.8
Value for money
7.4
Room
6.9
Location
9.7
Service
9.5
Cleanliness
8.4
Comfort
7.3
Room
6.9
10.0 Excellent
Pros: Great hotel, well updated. Nice bathrooms and beds. The restaurant downstairs was incredible. The best smoked salmon Benedict I've ever had! Will go back.
Cons:
10.0 Excellent
Pros: Loved it all! Our new favorite place!
Cons:
8.3 Excellent
Pros: Close to train stop. Nice hotel.
Cons: Fan noise very loud - rattled.
8.0 Excellent
Pros: Great location, friendly staff
Cons: No exhaust fan in bathroom
10.0 Excellent
Pros: Easy parking at lot next door. Easy unload in front of hotel. Great staff at hotel helped with transportation and restaurant choices. Hotel had large rooms and big bathrooms with large modern showers. Hotel allowed us to check our bags and leave them at hotel after checkout on Sunday so we could sightsee all day and get car out of parking!
Cons: City noises all night but we were too tired from all our activities to be affected at night! No pool or hot tub but we knew that ahead of time. Overall best big city hotel experience we had!
10.0 Excellent
Pros: The hotel was beautiful and in a perfect location - within minutes of everything there is to do in Chicago. The number one reason I will go back to Hotel Blake is the concierge, Showtime. This man knows everything there is to do and will go out of his way 100% of the time to help you out. We had an amazing time and can't wait to go back.
Cons: I can't think of a single thing.
5.7 OK
Pros: Walk in shower was nice, bathroom very spacious. Bed was comfortable. Nice location to restaurants and the river. Staff very helpful, especially Dan. Dan was awesome and helped us book another night so we could be in the city longer. Good price too.
Cons: A few shower tiles were dark, possible mold. It only had one door so water splashed everywhere. A palm-sized piece of the wall was missing and FYI if you don't want to hear street noise such as sirens and honking ask for a room away from the street, you won't get the best view but you'll be able to sleep without interruption.
8.2 Excellent
Pros: Hotel was very well kept; rooms were spacious; location was great for business
Cons: Hard pillows, hard mattress, street and hallway noise
Let the destination reach you at the Hotel Blake, an Ascend Hotel Collection Member in Chicago near the Magnificent Mile. Nearby attractions include Navy Pier, Shedd Aquarium, McCormick Place and the Art Institute of Chicago. Guests can unwind at Meli Cafe, a contemporary restaurant great for breakfast, lunch, dinner or drinks. Enjoy amenities like free WiFi, a fitness center and deluxe showers. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
Stay in the heart of the city at the Cambria Hotel Chicago Magnificent Mile. Enjoy stellar city views from our rooftop lounge, sit down for a meal at our restaurants or host an event in our meeting space. Stay connected with our free WiFi and experience nearby iconic attractions like Navy Pier and the Willis Tower near our hotel. Room amenities include an HDTV, spa-like bathroom and coffee maker. Some rooms feature a sofa sleeper. Earn rewards with every stay with our Choice Privileges Rewards program. No pets allowed.
Overall 8.7 Excellent
Based on 2,498 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
9.7
Pros: The room was great! Much bigger than we expected, and had a nice sitting room and desk area in addition to the (very comfortable!) bed. Neat rooftop lounge, great place to go grab a drink and enjoy the view. Staff was very friendly, and you absolutely can't beat the location.
Excellent
9.4
Pros: The staff was very friendly, attentive ands accommodating. They text me to see if they could be of service then produced the sewing kit I asked for when I lost a button...
Excellent
10.0
Pros: Almost everything was pretty great
Excellent
10.0
Pros: Lobby is nice. Rooms are nice. Parking right across the street at the hospital. Location is great for shopping.
Excellent
10.0
Pros: The staff from the front door staff set the tone of excellence and was carried by all staff of this wonderful hotel! Excellent value and perfect location....will be back!
Excellent
10.0
Pros: The service was great and the roof top bar was also pretty wonderful.
Excellent
8.5
Pros: Great, spacious hotel room. Very clean.
Excellent
9.7
Pros: The hospitality staff were incredible! Provided my sister and I with great information, scheduled us for a cruise that was truly informative, and obtained a dinner reservation on short notice. I can't say enough about how helpful and welcoming they were.
Excellent
10.0
Pros: Good size for the price. Great king sized bed, good views even on the fourth floor. Cafe/bar was great - very good coffee. Location is perfect. Right next to Michigan avenue.
OK
5.1
Pros: The location was excellent. Right off of Michigan Ave. The beds were comfortable.
Excellent
10.0
Pros: Excellent location right next to shopping on Michigan Ave. Many great restaurants are walking distance. Nice view in the heart of downtown. Great affordable rates. Staff was excellent and very friendly. Our 2 year old daughter was giving hugs to the front desk associates when we would leave. Highly recommended!!!
Good
6.2
Pros: I've stayed here multiple times over the last few years, and the last couple visits have been mediocre. Check-in has taken too long, staff has been cold and sometimes borderline rude, and the rooms seem to be in an increasing level of disrepair. I think this might have been my last stay at MileNorth. Bummer because the location is great for my typical visits.
Details
Reviews
Overall 8.7 Excellent
Based on 2,498 reviews
Location
9.6
Cleanliness
8.4
Service
8.4
Room
7.8
Comfort
7.5
Wellness Area
6.3
Amenities
6.1
WiFi
6.0
Breakfast
4.9
Location
9.6
Cleanliness
8.3
Service
8.3
Bar and Beverages
7.3
Comfort
7.2
Room
6.9
Value for money
6.6
Amenities
5.9
Location
9.6
Service
8.6
Comfort
7.4
Room
7.2
Amenities
6.5
Value for money
6.4
Location
9.5
Service
8.0
Room
7.3
Vibe
7.3
Value for money
6.7
Location
9.5
Service
8.1
Room
7.2
9.7 Excellent
Pros: The room was great! Much bigger than we expected, and had a nice sitting room and desk area in addition to the (very comfortable!) bed. Neat rooftop lounge, great place to go grab a drink and enjoy the view. Staff was very friendly, and you absolutely can't beat the location.
Cons: My only complaint is that there were a lot of issues with the elevators being broken the last couple days. Usually at least one was functional, but with a lot of traffic flowing up to the rooftop bar that wasn't quite enough, and it's not fun taking the stairs to the higher floors!
9.4 Excellent
Pros: The staff was very friendly, attentive ands accommodating. They text me to see if they could be of service then produced the sewing kit I asked for when I lost a button...
Cons: I went up to check out the rooftop bar at 8:30 p.m. on Friday night and the door was locked, I was waved away by an employee who did not offer anything else, like if and when the bar would be opening...
10.0 Excellent
Pros: Almost everything was pretty great
Cons: Carpet was a little off putting
10.0 Excellent
Pros: Lobby is nice. Rooms are nice. Parking right across the street at the hospital. Location is great for shopping.
Cons:
10.0 Excellent
Pros: The staff from the front door staff set the tone of excellence and was carried by all staff of this wonderful hotel! Excellent value and perfect location....will be back!
Cons:
10.0 Excellent
Pros: The service was great and the roof top bar was also pretty wonderful.
Cons: I had no problems with this hotel at all, I enjoyed my stay all around.
8.5 Excellent
Pros: Great, spacious hotel room. Very clean.
Cons: The TV did not work.
9.7 Excellent
Pros: The hospitality staff were incredible! Provided my sister and I with great information, scheduled us for a cruise that was truly informative, and obtained a dinner reservation on short notice. I can't say enough about how helpful and welcoming they were.
Cons:
10.0 Excellent
Pros: Good size for the price. Great king sized bed, good views even on the fourth floor. Cafe/bar was great - very good coffee. Location is perfect. Right next to Michigan avenue.
Cons: The revolving door is a little heavy.
5.1 OK
Pros: The location was excellent. Right off of Michigan Ave. The beds were comfortable.
Cons: The hotel needs some updates. The only thing that made it 'Hip and trendy" was the decor. We could see the light from the hallway shining through into our room because the gaps between the walls and the door was ridiculous. It was a built in night light. No information about the hotel was in the room either. Didn't know who to call or where to get anything. Glad we didn't pay more than what we did. And by the way, the tacky, shiny, red wall paper in the bathroom was terrible. =]
10.0 Excellent
Pros: Excellent location right next to shopping on Michigan Ave. Many great restaurants are walking distance. Nice view in the heart of downtown. Great affordable rates. Staff was excellent and very friendly. Our 2 year old daughter was giving hugs to the front desk associates when we would leave. Highly recommended!!!
Cons: No pool. Breakfast was not included and breakfast buffet was 14.99 per person.
6.2 Good
Pros: I've stayed here multiple times over the last few years, and the last couple visits have been mediocre. Check-in has taken too long, staff has been cold and sometimes borderline rude, and the rooms seem to be in an increasing level of disrepair. I think this might have been my last stay at MileNorth. Bummer because the location is great for my typical visits.
Cons: Check-in. Rude-ish staff. Rooms need maintenance.
Stay in the heart of the city at the Cambria Hotel Chicago Magnificent Mile. Enjoy stellar city views from our rooftop lounge, sit down for a meal at our restaurants or host an event in our meeting space. Stay connected with our free WiFi and experience nearby iconic attractions like Navy Pier and the Willis Tower near our hotel. Room amenities include an HDTV, spa-like bathroom and coffee maker. Some rooms feature a sofa sleeper. Earn rewards with every stay with our Choice Privileges Rewards program. No pets allowed.
Step into a sophisticated stay at Hotel Chicago Downtown, Autograph Collection. Our upscale hotel provides easy access to vibrant attractions in downtown Chicago. Discover Wrigley Field, Navy Pier, the Magnificent Mile, Millennium Park and the River North Gallery District just minutes away. After experiencing the dynamic culture of Chicago, make yourself at home in our modernly appointed rooms and suites. We offer stunning city views, 55-inch flat-screen TVs and room service. We also feature a concierge-level with exclusive perks. After waking up refreshed on our luxurious bedding, get energized for the day by exercising at our state-of-the-art fitness center. During downtime, socialize with friends at the sleek Chicagoan Lobby Bar. When it's time to get down to business, reserve one of our 13 event venues and discover the perfect setting for your impressive business meeting. No matter what brings you to Illinois, let the adventure begin at Hotel Chicago Downtown, Autograph Collection.
Overall 8.7 Excellent
Based on 2,345 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
8.5
Pros: I really liked the location of this hotel. Even though I booked it for a friend, I was next door at the Westin. One thing I REALLY loved was the fact that you need a key to use the elevators to go onto the floors. That was a perk.
Excellent
8.8
Pros: The rooms are nice size, it's in a great location, the fitness center is nice and the bar is popular. The rooms have an eclectic look. The beds are comfortable and the hotel is quiet. The staff was attentive and curtious. The price was very good for the location.
Mediocre
2.0
Pros: So ridiculous paying 19$ for wifi
Excellent
10.0
Pros: Front desk rep Rory was great! He was very friendly and welcoming. He gave us a room upgrade and showed us some locations on a city map to help us get our bearings of the city.
The bellman was great as well by pointing us to a great jazz bar and a great breakfast place. He was right. They were both a great experience.
OK
4.8
Pros: Location is good. Lot of walkable options around the hotel.
Excellent
10.0
Pros: Cool, hip decor, great location to restaurants and 10Pin Bowling alley, just steps away from House of Blues, walking distance to shopping district and theater district, Marina Parking garage has great rates just next door.
Excellent
9.7
Pros: Great location. Walking distance to everything. The staff was very helpful.
Excellent
10.0
Pros: Room service was very quick and staff is very pleasant and helpful.
Good
7.4
Pros: Beautufully located in downtown Chicago, we enjoyed close proxumity to restaurants and attractions. The room had most everything one would expect, except a mini-fridge. We did not get to dine in the hotel but the bar and restaurant both looked great. Our 8th floor room had a brief view of the river but was obstructed by the parking garage. Parking is $71. We chose to park 4 blocks away ($20 overnight).
OK
4.8
Excellent
10.0
Pros: Nice , good location.
Good
6.5
Pros: The location is good.
Details
Reviews
Overall 8.7 Excellent
Based on 2,345 reviews
Location
9.4
Service
9.1
Room
7.7
Breakfast
7.3
Wellness Area
6.3
WiFi
5.7
Value for money
5.2
Location
9.1
Service
9.0
Cleanliness
8.7
Comfort
6.9
Room
6.7
Value for money
5.2
Location
9.5
Service
8.9
Room
6.8
Comfort
6.6
Value for money
5.5
WiFi
3.6
Service
9.3
Location
9.3
Comfort
7.5
Room
7.2
Location
9.4
Service
9.1
Room
6.5
8.5 Excellent
Pros: I really liked the location of this hotel. Even though I booked it for a friend, I was next door at the Westin. One thing I REALLY loved was the fact that you need a key to use the elevators to go onto the floors. That was a perk.
Cons: BUT. My room wasn't 100% cleaned. When I went to check in, I went up to the room and looked it over. There was leftover food in the mini fridge, there was a few bottles of alcoholic drinks missing that Im hoping Im not going to be charged for, even thought house keeping came up and told me I wouldn't be charged. NOT only that, there were condoms(unused) and a bottle of lube left in the room. My only issues...
8.8 Excellent
Pros: The rooms are nice size, it's in a great location, the fitness center is nice and the bar is popular. The rooms have an eclectic look. The beds are comfortable and the hotel is quiet. The staff was attentive and curtious. The price was very good for the location.
Cons: We ordered food at the bar and they checked on it twice but it never came. Everything else was great
2.0 Mediocre
Pros: So ridiculous paying 19$ for wifi
Cons:
10.0 Excellent
Pros: Front desk rep Rory was great! He was very friendly and welcoming. He gave us a room upgrade and showed us some locations on a city map to help us get our bearings of the city.
The bellman was great as well by pointing us to a great jazz bar and a great breakfast place. He was right. They were both a great experience.
Cons:
4.8 OK
Pros: Location is good. Lot of walkable options around the hotel.
Cons: Seemed like the operations of the room maintenance needs some work.. from TV to furnace, to hot water. Finishing that don’t match to namer a few.
Food options are limited, with nothing after 11.
10.0 Excellent
Pros: Cool, hip decor, great location to restaurants and 10Pin Bowling alley, just steps away from House of Blues, walking distance to shopping district and theater district, Marina Parking garage has great rates just next door.
Cons: Finishes could use a makeover, I have stayed there for years and it could use an update. Would rather see a walk in shower instead of cheaper looking old tubs (however OUTSTANDING water pressure). Breakfast is a little pricey too.
9.7 Excellent
Pros: Great location. Walking distance to everything. The staff was very helpful.
Cons: Parking is very expensive.
10.0 Excellent
Pros: Room service was very quick and staff is very pleasant and helpful.
Cons:
7.4 Good
Pros: Beautufully located in downtown Chicago, we enjoyed close proxumity to restaurants and attractions. The room had most everything one would expect, except a mini-fridge. We did not get to dine in the hotel but the bar and restaurant both looked great. Our 8th floor room had a brief view of the river but was obstructed by the parking garage. Parking is $71. We chose to park 4 blocks away ($20 overnight).
Cons:
4.8 OK
Pros:
Cons: I was here Sunday through Friday. My sink broke on Tuesday and was never repaired. They changed the towels and made the bed, but didn't clean the room. I shutter to think what the sticky substance on the bedside table was. I didn't eat any gummy candies, but kept finding bits of said candies in the room. Clearly, it hasn't been cleaned in awhile.
10.0 Excellent
Pros: Nice , good location.
Cons:
6.5 Good
Pros: The location is good.
Cons: The hotel feels dated. The fitness center is really tiny and, of course, lacking. The bathroom is unnecessarily huge yet the amenities are few.
Step into a sophisticated stay at Hotel Chicago Downtown, Autograph Collection. Our upscale hotel provides easy access to vibrant attractions in downtown Chicago. Discover Wrigley Field, Navy Pier, the Magnificent Mile, Millennium Park and the River North Gallery District just minutes away. After experiencing the dynamic culture of Chicago, make yourself at home in our modernly appointed rooms and suites. We offer stunning city views, 55-inch flat-screen TVs and room service. We also feature a concierge-level with exclusive perks. After waking up refreshed on our luxurious bedding, get energized for the day by exercising at our state-of-the-art fitness center. During downtime, socialize with friends at the sleek Chicagoan Lobby Bar. When it's time to get down to business, reserve one of our 13 event venues and discover the perfect setting for your impressive business meeting. No matter what brings you to Illinois, let the adventure begin at Hotel Chicago Downtown, Autograph Collection.
Hyatt Regency Chicago is located in the heart of downtown, just steps away from the Magnificent Mile and close to many of the city’s premier businesses, the theatre district, acclaimed shopping and famous attractions. Our guest rooms feature all the comforts of home including a wireless Internet environment. Featuring five restaurants and lounges and amenities such as a 24-hour complimentary fitness center and updated networking spaces.
Overall 8.6 Excellent
Based on 9,109 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
8.0
Pros: Great view, good location, staff did well in maintaining despite labor strike.
Excellent
8.8
Pros: Bar selection
Excellent
10.0
Pros: Great view, great room, friendly staff.
Excellent
9.4
Pros: Nice room; cool hotel
Excellent
10.0
Pros: From check in to check out, our stay at the Hyatt Regency was a superb experience. The staff was genuinely hospitable, and the entire facility was luxurious. The premium view is worth the extra $$$, as we had a breathtaking view of the river and lakefront. Definitely recommend.
Mediocre
2.0
Excellent
9.4
Excellent
10.0
Pros: The service was great even if the hotel was sold out!!
Excellent
10.0
Pros: Everything
Excellent
10.0
Good
7.4
Pros: Nice hotel
Good
7.4
Pros: My friend and I got there on a Thursday night. We asked the manager if we could get an upgrade since I was a gold member and the hotel was more than half empty. She denied us that courtesy. I would understand if the hotel was full but it was totally empty probably due to the bad weather so I will not stay here again
Details
Reviews
Overall 8.6 Excellent
Based on 9,109 reviews
Location
9.2
Service
8.4
Room
7.3
Breakfast
7.1
WiFi
6.9
Cleanliness
6.5
Value for money
4.3
Location
9.0
Service
8.6
Vibe
6.9
Room
6.9
Breakfast
6.8
Cleanliness
6.3
Comfort
5.9
WiFi
5.5
Value for money
4.7
Location
9.0
Service
8.3
Breakfast
7.1
Room
6.9
Cleanliness
6.6
Comfort
6.2
Value for money
4.3
Location
9.2
Service
8.5
Food
7.6
Breakfast
6.8
Room
6.6
Cleanliness
6.5
Comfort
6.0
Value for money
4.5
Location
9.2
Service
8.7
Vibe
6.9
Room
6.8
Cleanliness
6.7
Comfort
6.5
Value for money
4.5
8.0 Excellent
Pros: Great view, good location, staff did well in maintaining despite labor strike.
Cons: Could not get Wifi to work in our room, despite making a lengthy call to the 3rd party IT support number we were given.
Pillows felt beaten down and were not especially comfortable.
Minor gripe, but a regular coffee packet was replaced with a decaf, leaving us only one cup of caffeinated coffee on the way out the door.
8.8 Excellent
Pros: Bar selection
Cons: No pool, elevator broke, had snacks out for kids to touch and u automatically have to pay for it once they move they candy
10.0 Excellent
Pros: Great view, great room, friendly staff.
Cons: Picketers (hotel workers union) were outside morning through evening both days we were there. They were very loud, but the doors/windows insulated us from the noise well.
9.4 Excellent
Pros: Nice room; cool hotel
Cons: No pool
10.0 Excellent
Pros: From check in to check out, our stay at the Hyatt Regency was a superb experience. The staff was genuinely hospitable, and the entire facility was luxurious. The premium view is worth the extra $$$, as we had a breathtaking view of the river and lakefront. Definitely recommend.
Cons: It was pricey, but definitely worth it. I really can't say anything else that was undesirable, as our stay was basically perfect.
2.0 Mediocre
Pros:
Cons: I think it is exceptionally unethical to process a cancellation without making it explicitly clear to your customers that they will not receive a refund. This seems like a pretty low bar.
9.4 Excellent
Pros:
Cons: No compliants
10.0 Excellent
Pros: The service was great even if the hotel was sold out!!
Cons:
10.0 Excellent
Pros: Everything
Cons:
10.0 Excellent
Pros:
Cons: Room was not ready
7.4 Good
Pros: Nice hotel
Cons: I will make sure my next stay in the city will have free parking. $75+ to park after paying a couple hundred bucks for a room is terrible.
7.4 Good
Pros: My friend and I got there on a Thursday night. We asked the manager if we could get an upgrade since I was a gold member and the hotel was more than half empty. She denied us that courtesy. I would understand if the hotel was full but it was totally empty probably due to the bad weather so I will not stay here again
Cons:
Hyatt Regency Chicago is located in the heart of downtown, just steps away from the Magnificent Mile and close to many of the city’s premier businesses, the theatre district, acclaimed shopping and famous attractions. Our guest rooms feature all the comforts of home including a wireless Internet environment. Featuring five restaurants and lounges and amenities such as a 24-hour complimentary fitness center and updated networking spaces.
Soaring 92 stories above the Loop and North Michigan Avenue (hotel goes up to the 28th floor only),Trump International Hotel & Tower
Overall 8.6 Excellent
Based on 3,701 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Good
7.7
Pros: Superior service and accommodations, personal at hotel far superior to any staff at any hotel!
Excellent
9.7
Pros: Service staff never made me feel like I was a bother. I loved the spacious and newly remodeled room we stayed in. Beautiful bump out bay window with breathtaking views of the river and Lake Michigan. Bathroom had very high end finishes, and also included a television in the mirror!
Excellent
10.0
Pros: Extremely helpful staff and the facilities were first class from room amenities to the gym. Location is great - easy walking access to shopping, tourist destinations etc
Excellent
10.0
Pros: This is a great hotel the atmosphere that employees everyone was great there
Excellent
10.0
Pros: Our room was beautiful with a spectacular city view. Complete functioning kitchette which we did not take advantage of because we were only there one night but would have been great for a three day weekend stay.
Staff was friendly and professional. We had a light fixture broken in our bathroom when we first arrived and they had it replaced and room service had cleaned the glass up in under 20 mins. Impressive for an operation this size.
Within walking distance to many desired locations.
Excellent
9.6
Pros: The staff was extremely helpful with everything from directions to meal preferences. The quality of atmosphere was also very good. The decor and views from the hotel were better than anywhere I've ever stayed.
Excellent
9.6
Pros: great accomodations and service
Excellent
10.0
Pros: Everything. Zero complaints
Details
Reviews
Overall 8.6 Excellent
Based on 3,701 reviews
Location
9.5
Room
9.2
Vibe
9.1
Service
8.9
Comfort
8.8
Cleanliness
8.6
Wellness Area
8.5
WiFi
8.4
Amenities
8.2
Pool
7.0
Breakfast
6.0
Value for money
5.1
Location
9.4
Service
8.9
Comfort
8.7
Room
8.5
Wellness Area
7.9
Pool
6.6
Value for money
5.0
Location
9.6
Service
8.9
Room
8.7
Comfort
8.6
Wellness Area
8.3
Location
9.3
Room
9.0
Service
9.0
Comfort
8.8
Service
8.9
Room
8.8
7.7 Good
Pros: Superior service and accommodations, personal at hotel far superior to any staff at any hotel!
Cons:
9.7 Excellent
Pros: Service staff never made me feel like I was a bother. I loved the spacious and newly remodeled room we stayed in. Beautiful bump out bay window with breathtaking views of the river and Lake Michigan. Bathroom had very high end finishes, and also included a television in the mirror!
Cons: The maintenance guy who tried to fix a broken bathroom light was using very profane language as he failed at repairing the light. However, this staff member's behavior scored us a free upgrade from city view - to river lake view - so it all worked out.
10.0 Excellent
Pros: Extremely helpful staff and the facilities were first class from room amenities to the gym. Location is great - easy walking access to shopping, tourist destinations etc
Cons:
10.0 Excellent
Pros: This is a great hotel the atmosphere that employees everyone was great there
Cons:
10.0 Excellent
Pros: Our room was beautiful with a spectacular city view. Complete functioning kitchette which we did not take advantage of because we were only there one night but would have been great for a three day weekend stay.
Staff was friendly and professional. We had a light fixture broken in our bathroom when we first arrived and they had it replaced and room service had cleaned the glass up in under 20 mins. Impressive for an operation this size.
Within walking distance to many desired locations.
Cons:
9.6 Excellent
Pros: The staff was extremely helpful with everything from directions to meal preferences. The quality of atmosphere was also very good. The decor and views from the hotel were better than anywhere I've ever stayed.
Cons: The pool area was not on par with the essence or ambiance of the rest of the hotel, with the lack of hot tub areas and the extreme plainness of the pool area compared to the rest of the hotel.
9.6 Excellent
Pros: great accomodations and service
Cons:
10.0 Excellent
Pros: Everything. Zero complaints
Cons: Service was boardline TOO GOOD if that is such a thing
Soaring 92 stories above the Loop and North Michigan Avenue (hotel goes up to the 28th floor only),Trump International Hotel & Tower
Embracing its historic origins, the InterContinental® Chicago hotel has an airy lobby with a sweeping staircase and marble mosaic floors, alongside ornate period ballrooms that are ideal for parties and events. You can enjoy breathtaking views from the 32nd-floor Tower Lounge, and wind down with a sauna, a massage or a swim in our classic 1920s pool. Flawless service and gourmet cuisine typify Michael Jordan's Steak House & Bar, and you can savor fine wines by the fire in our stylish ENO bar.
Overall 8.6 Excellent
Based on 3,097 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
7.1
Pros: Location is superb
Excellent
10.0
Pros: Is the best, perfect ubication
Excellent
9.7
Pros: From the moment you pull up in front of the InterContinental you know you've made a wise choice. A friendly, suited doorman opened the cab door and welcomed us into the beautiful lobby decorated with a 4-story Christmas tree. We checked in and an exceptionally friendly clerk, Mariana, made sure we were given a quiet corner room, per our request. Our room was clean, spacious, and newly renovated - but not overdone. The wi-fi was fast, the bathroom toiletries lovely, and the room was quiet. Stop and see the pool -- it is the original, and its gorgeous. How often do you see chandeliers over a swimming pool that once boasted Esther Williams as a swimmer? Best of all, the location. Between Ontario Street and the Chicago Tribune, right before the river -- perfect!
Good
6.5
Pros: Pretty hotel with nice location
Good
6.0
Good
6.5
Pros: Great staff
Good
7.1
Pros: Location is great, staff professional and helpful.
Excellent
8.5
Excellent
10.0
Pros: This Intercontinental is in a great location on the Magnificent Mile. The rooms are spacious and the bed and bathrooms are nicely updated. The pool was very nice as well. I would recommend the valet if you are staying a over 24 hours they have a flare rate and you can leave and come back. Parking around the area is just as expensive but you can't leave and comeback. They also gave me late checkout of 2 PM.
Excellent
8.5
Pros: location
Mediocre
3.4
Pros: The location was top notch in a historic building- it was pointed out during our architectural boat tour!
Excellent
10.0
Pros: This hotel has a long history and floor plans are quirky but the rooms are remodeled and modern. Our room in the historic tower had a 31st floor view that happened to have windows facing 3 different directions for a 270 degree view from Michigan Avenue to Lake Michigan (I think it was the only one on the floor with that expansive view).
Details
Reviews
Overall 8.6 Excellent
Based on 3,097 reviews
Location
9.4
Pool
9.2
Service
8.7
WiFi
8.0
Vibe
6.7
Room
6.6
Breakfast
6.5
Comfort
4.8
Value for money
4.5
Location
9.4
Pool
9.2
Wellness Area
8.9
Service
8.5
Vibe
6.0
Room
5.4
Value for money
4.7
Comfort
4.3
Location
8.9
Service
8.4
Cleanliness
7.6
Room
6.2
Vibe
6.0
Comfort
4.8
Value for money
4.6
Location
9.4
Service
8.8
Cleanliness
7.6
Room
6.4
Vibe
6.3
Comfort
5.4
Location
9.5
Service
8.7
Cleanliness
8.2
Amenities
6.5
Vibe
6.1
Room
6.0
Comfort
5.0
7.1 Good
Pros: Location is superb
Cons: Called front desk multiple time , and no one answered, was given the wrong room. No apologies or response despite sending them internal message.
Rooms are small and parking at $71/ day is not fair.
10.0 Excellent
Pros: Is the best, perfect ubication
Cons:
9.7 Excellent
Pros: From the moment you pull up in front of the InterContinental you know you've made a wise choice. A friendly, suited doorman opened the cab door and welcomed us into the beautiful lobby decorated with a 4-story Christmas tree. We checked in and an exceptionally friendly clerk, Mariana, made sure we were given a quiet corner room, per our request. Our room was clean, spacious, and newly renovated - but not overdone. The wi-fi was fast, the bathroom toiletries lovely, and the room was quiet. Stop and see the pool -- it is the original, and its gorgeous. How often do you see chandeliers over a swimming pool that once boasted Esther Williams as a swimmer? Best of all, the location. Between Ontario Street and the Chicago Tribune, right before the river -- perfect!
Cons: When we stepped off the elevator the rug was worn and shabby. This was our only complaint about the decor.
6.5 Good
Pros: Pretty hotel with nice location
Cons: Thin walls. Noisy halls. Some staff friendly but others not. Got a good deal but wouldn't pay full price for tiny room. Bathroom needs updating/ more thorough cleaning (shower curtain ripped and some mold on end of shower curtain rod)
6.0 Good
Pros:
Cons: WiFi was not working
6.5 Good
Pros: Great staff
Cons: The walls are paper thin so our extremely loud neighbors were a bit much
7.1 Good
Pros: Location is great, staff professional and helpful.
Cons: Room was cramped, room service breakfast was HUGELY expensive not to mention over cooked and arrived cold. And who chose the hall carpet? No one in my party could understand the choice. Unattractive and at first glance looks as though it is worn and needs replacement. Not a great impression.
8.5 Excellent
Pros:
Cons: Checked in at 7:00 PM and assigned room had not been cleaned and still had previous guests things in the room. After trips up and down with luggage, another room assigned.
10.0 Excellent
Pros: This Intercontinental is in a great location on the Magnificent Mile. The rooms are spacious and the bed and bathrooms are nicely updated. The pool was very nice as well. I would recommend the valet if you are staying a over 24 hours they have a flare rate and you can leave and come back. Parking around the area is just as expensive but you can't leave and comeback. They also gave me late checkout of 2 PM.
Cons:
8.5 Excellent
Pros: location
Cons: need sound proof windows,,,,could hear sirens all night
3.4 Mediocre
Pros: The location was top notch in a historic building- it was pointed out during our architectural boat tour!
Cons: Our room's windows were inches from a brick wall which made me feel very unsafe. No notice that it was an interior rom when we booked. In addition, we could hear the wedding reception going on below. Sure this hotel has plenty of rooms, but do you really want to chance it that you will be placed in one without a window?
10.0 Excellent
Pros: This hotel has a long history and floor plans are quirky but the rooms are remodeled and modern. Our room in the historic tower had a 31st floor view that happened to have windows facing 3 different directions for a 270 degree view from Michigan Avenue to Lake Michigan (I think it was the only one on the floor with that expansive view).
Cons: Minibar charges when we didnt use anything is always really annoying. I would have hoped a nice hotel like the Intercontinental wouldn't have this issue.
Embracing its historic origins, the InterContinental® Chicago hotel has an airy lobby with a sweeping staircase and marble mosaic floors, alongside ornate period ballrooms that are ideal for parties and events. You can enjoy breathtaking views from the 32nd-floor Tower Lounge, and wind down with a sauna, a massage or a swim in our classic 1920s pool. Flawless service and gourmet cuisine typify Michael Jordan's Steak House & Bar, and you can savor fine wines by the fire in our stylish ENO bar.
Savor a four-star stay at AC Hotel Chicago Downtown, brimming with boutique charm and modern amenities. We provide a prime location within walking distance of the Magnificent Mile and Streeterville neighborhood. Drive to Navy Pier, Old Town and Millennium Park nearby. In-between adventurous outings, settle into stylish surroundings in our well-appointed rooms with chic décor, complimentary Wi-Fi and flat-screen TVs for your relaxation. When hunger strikes, satisfy your cravings at our AC Kitchen offering healthy breakfast options with a modern European twist. Stop by the AC Lounge during the evening for delectable tapas and cocktails. Our restaurant, SafeHouse Chicago, also serves American cuisine. Business travelers can maintain their productivity by hosting meetings in one of our five event spaces. Enhance your get-together with our catering services and AV equipment. Our indoor pool and fitness center allow you to stay as active as you desire. Journey to rejuvenating travels at AC Hotel Chicago Downtown.
Overall 8.6 Excellent
Based on 1,083 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
OK
5.7
Pros: Location is pretty great. That's about all the pluses.
Excellent
8.3
Pros: Great location, a lot of restaurant options and shopping
OK
5.4
Pros: good location
Good
7.7
Pros: Great location, comfortable beds, fridge in room. Service was good.
Excellent
9.4
Pros: Great neighborhood. Felt safe walking around. Clean, comfortable hotel with friendly, helpful staff. Loads to do within walking distance.
Excellent
8.8
Pros: The staff was excellent and very kind . . .rooms were clean and comfortable.
Excellent
10.0
Pros: The staff was friendly and very helpful!
Excellent
10.0
Pros: Me & my friend had the pleasure of staying at your hotel for a long weekend getaway. From check in to check out your staff & facilities were very pleasant & accommodating. I just want to point out that the bar staff, Brian & Izzy went above & beyond to make us feel welcome! Once again, a big thank you to the AC Marriott for doing a great job!
Excellent
9.4
Pros: very friendly, super clean, nice location
Excellent
10.0
Pros: I loved how the rooms have two queen beds and a pullout sofa. It was perfect for our group size and would also be perfect for a family to stay. The staff was great, and helped us out when we booked one of our rooms for the wrong night. We were also able to get a super early check-in which made the weekend so smooth!
Excellent
10.0
Pros: First off, we try to stay at your facility EVERY TIME we come to Chicago because your motel is very clean, your staff is very helpful/friendly, and the location is fantastic.
Details
Reviews
Overall 8.6 Excellent
Based on 1,083 reviews
Location
9.3
Wellness Area
8.8
Service
8.2
Room
7.2
Pool
6.9
Breakfast
6.6
WiFi
6.0
Location
9.3
Cleanliness
8.6
Service
8.3
Vibe
8.3
Breakfast
6.8
Room
6.3
Location
9.4
Cleanliness
8.8
Vibe
8.3
Service
8.1
Room
6.8
Comfort
6.7
Location
9.0
Room
6.7
5.7 OK
Pros: Location is pretty great. That's about all the pluses.
Cons: The hotel has a very cold feel to it...not inviting at all. Doesnt really have a lobby, which is a huge nagative for me. The entire hotel is very strongly scented. It's not a bad scent, just overpowering. Staff wasn't rude, but wasn't very welcoming.
I wouldn't stay here again - far too many other hotels to choose from in downtown Chicago.
8.3 Excellent
Pros: Great location, a lot of restaurant options and shopping
Cons: Parking was expensive
5.4 OK
Pros: good location
Cons: mediocre cleanliness and staffs
7.7 Good
Pros: Great location, comfortable beds, fridge in room. Service was good.
Cons: Not overly comfortable, very minimalistic, breakfast was mostly cured meats, cheeses, cereals, and fruits (no eggs, oatmeal, etc), room felt a bit cold and sterile for our style.
9.4 Excellent
Pros: Great neighborhood. Felt safe walking around. Clean, comfortable hotel with friendly, helpful staff. Loads to do within walking distance.
Cons: The cabbies didn't seem to know where the hotel was. They tried to drop us at the Marriott which was a block away.
8.8 Excellent
Pros: The staff was excellent and very kind . . .rooms were clean and comfortable.
Cons: no breakfast, no coffee
10.0 Excellent
Pros: The staff was friendly and very helpful!
Cons: While the pool water was warm, the room was COLD. The kids were shivering so much it was difficult to keep the towels around them. It was so cold that we "lied" to the kids the next night, telling them the pool was closed. It was just to cold.
10.0 Excellent
Pros: Me & my friend had the pleasure of staying at your hotel for a long weekend getaway. From check in to check out your staff & facilities were very pleasant & accommodating. I just want to point out that the bar staff, Brian & Izzy went above & beyond to make us feel welcome! Once again, a big thank you to the AC Marriott for doing a great job!
Cons:
9.4 Excellent
Pros: very friendly, super clean, nice location
Cons: $50 a night parking
10.0 Excellent
Pros: I loved how the rooms have two queen beds and a pullout sofa. It was perfect for our group size and would also be perfect for a family to stay. The staff was great, and helped us out when we booked one of our rooms for the wrong night. We were also able to get a super early check-in which made the weekend so smooth!
Cons:
10.0 Excellent
Pros: First off, we try to stay at your facility EVERY TIME we come to Chicago because your motel is very clean, your staff is very helpful/friendly, and the location is fantastic.
Cons: The two areas that concern me both deal with cost. Many times the room cost is prohibitive. The other cost that is higher than it should be is the parking fee. Example- if Kayak weren't running a special room rate, my room would have been between $250.00 and $300.00 per night and then add $50.00 per night for a total of $300.00 to $350.00 for just my wife and I. Those costs don't leave much money for entertainment.
Savor a four-star stay at AC Hotel Chicago Downtown, brimming with boutique charm and modern amenities. We provide a prime location within walking distance of the Magnificent Mile and Streeterville neighborhood. Drive to Navy Pier, Old Town and Millennium Park nearby. In-between adventurous outings, settle into stylish surroundings in our well-appointed rooms with chic décor, complimentary Wi-Fi and flat-screen TVs for your relaxation. When hunger strikes, satisfy your cravings at our AC Kitchen offering healthy breakfast options with a modern European twist. Stop by the AC Lounge during the evening for delectable tapas and cocktails. Our restaurant, SafeHouse Chicago, also serves American cuisine. Business travelers can maintain their productivity by hosting meetings in one of our five event spaces. Enhance your get-together with our catering services and AV equipment. Our indoor pool and fitness center allow you to stay as active as you desire. Journey to rejuvenating travels at AC Hotel Chicago Downtown.
With a stay at Wyndham Grand Chicago Riverfront, you'll be centrally located in Chicago, within a 5-minute walk of Chicago Theatre and Wrigley Building. Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Chicago? This hotel has facilities measuring 16000 square feet (1486 square meters), including meeting rooms.
Overall 8.5 Excellent
Based on 5,872 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Good
7.7
Pros: Everything in the room will be good! view is the best!!! Location is the best of the best!
Excellent
10.0
Excellent
10.0
Pros: Check in was a breeze..Location was wonderful, and staff was courteous and helpful.
Good
6.5
Pros: Perfect location, easy access to shopping, restaurants and museums
Good
7.4
Pros: Great downtown location
Excellent
8.5
Pros: Great price and location.
Good
7.1
Pros: Nice room on 38th floor with great view. Location was great. Walking and Uber/Lyft is no problem.
Excellent
10.0
Excellent
10.0
Pros: Have to say I was pleasantly surprised. The reviews worried me but this hotel is amazing and the staff is very helpful. We arrived late (1:30 am) and was given one of their vacation rentals and were told we would need to move to another room the next morning. They upgraded us to a corner room suite for our full stay. The view of the river was perfect!
Good
7.7
Pros: Riverfront central location next to Michigan Avenue. The view outside the window of the river is great, Trump Tower is a matter of taste. The gym is fantastic with nice equipment, a great view and it is empty in the mornings. Hoyt's is a nice bar.
Good
7.1
Pros: The staff was excellent. Very helpful, respectful, and pleasant. The doorman, Mark, had exceptional guest service skills. I felt completely taken care of.
Good
6.5
Pros: Great location
Details
Reviews
Overall 8.5 Excellent
Based on 5,872 reviews
Location
9.5
Room
8.0
Service
7.9
Comfort
7.6
WiFi
7.5
Vibe
6.8
Value for money
5.4
Breakfast
4.8
Amenities
4.2
Location
9.6
Service
7.9
Room
7.9
Comfort
7.8
Vibe
6.3
Breakfast
5.0
Amenities
4.2
Location
9.3
Service
8.0
Room
7.7
Cleanliness
7.5
Vibe
5.7
Food
5.7
Value for money
5.5
Breakfast
5.1
Amenities
4.2
Location
9.5
Wellness Area
8.6
Service
7.9
Comfort
7.9
Room
7.8
Value for money
5.6
Breakfast
5.0
Amenities
4.4
Location
9.6
Service
8.0
Comfort
7.6
Room
7.5
Value for money
5.7
7.7 Good
Pros: Everything in the room will be good! view is the best!!! Location is the best of the best!
Cons: When we check in, nobody tell us about breakfast, it is not include.
When we check out we we're waiting car about an hour, the gay on the destination almost lost our parking ticket!
10.0 Excellent
Pros:
Cons: Hotel and staff were great. Great location! We will book here in the future!
10.0 Excellent
Pros: Check in was a breeze..Location was wonderful, and staff was courteous and helpful.
Cons: I can't think of any negatives....
6.5 Good
Pros: Perfect location, easy access to shopping, restaurants and museums
Cons: A/C unit blew like a box fan and was quite annoying and not adjustable, toilet clogged and took time for staff to assist, we had a rental car and parking onsite was convenient but outrageously priced...in hindsight I would have booked elsewhere.
7.4 Good
Pros: Great downtown location
Cons: An elevator was down for a major overhaul, fine. One of the three remaining was getting stuck on floors for extended periods of time, and we heard it even fell four floors while someone was on it. Customer’s safety is clearly not a number one concern for this hotel.
8.5 Excellent
Pros: Great price and location.
Cons: The bathroom was not clean, there was a previous guest's hair all over the shower walls. It was pretty disgusting.
7.1 Good
Pros: Nice room on 38th floor with great view. Location was great. Walking and Uber/Lyft is no problem.
Cons: Elevator is really loud for room 3802 but only during high traffic hours. (View made up for it) Restaurant is disappointing for price and selection. If I am going to spend $25 for breakfast $10+ dollars for cocktails or any amount for average food at dinner, there are other options within walking distance that are SO much better. They need reasonable prices to compliment convenience.
10.0 Excellent
Pros:
Cons: Parking sucked
10.0 Excellent
Pros: Have to say I was pleasantly surprised. The reviews worried me but this hotel is amazing and the staff is very helpful. We arrived late (1:30 am) and was given one of their vacation rentals and were told we would need to move to another room the next morning. They upgraded us to a corner room suite for our full stay. The view of the river was perfect!
Cons: Facing the Trump Tower.......
7.7 Good
Pros: Riverfront central location next to Michigan Avenue. The view outside the window of the river is great, Trump Tower is a matter of taste. The gym is fantastic with nice equipment, a great view and it is empty in the mornings. Hoyt's is a nice bar.
Cons: No minibar or snacks for kids. Big complimentary Bottled water, creamer and sugar for coffee are prerequisites for a grand hotel. Parking is tight even with valet parking with congestion outside the hotel.
7.1 Good
Pros: The staff was excellent. Very helpful, respectful, and pleasant. The doorman, Mark, had exceptional guest service skills. I felt completely taken care of.
Cons: The room was hot and muggy, which didn't change despite having the thermostat set as low as it would go. The elevators took FOREVER. It was not uncommon to wait 10-15 minutes once calling the elevator to have it arrive. Food in the hotel was fine, nothing special and expensive.
6.5 Good
Pros: Great location
Cons: A little jaded
With a stay at Wyndham Grand Chicago Riverfront, you'll be centrally located in Chicago, within a 5-minute walk of Chicago Theatre and Wrigley Building. Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Chicago? This hotel has facilities measuring 16000 square feet (1486 square meters), including meeting rooms.
The glamour and pageantry of America’s Golden Era is alive and well at Kimpton Hotel Allegro. A historic gem in the heart of Chicago’s downtown Theatre District, surrounded by the Loop’s foremost sights like Grant Park and State Street’s shopping Mecca, this boutique haven boasts lavish theatrics of its own. One step through our welcoming doors will transport you back in time to an era of elegant hobnobbing and comfortable luxury.
Overall 8.5 Excellent
Based on 3,709 reviews
All reviews
- All reviews
- Couples
- Solo
- Families
- Business
Excellent
10.0
Pros: Very nice lounging area to do work, talk. Loved complimentary coffee/tea in the morning and the lobby. Complimentary evening prosecco also very nice. Good fitness center. Very nice bathroom amenities.
Mediocre
2.0
OK
4.0
Pros: Luxurious hotel
Excellent
10.0
Pros: Perfect for theater weekend. Great location, beautiful room . Thoughtful amenities.
Excellent
10.0
Pros: Everything was great!
Excellent
9.7
Pros: Great hotel, great service, great room. Couldn't have been happier with the Hotel Allegro
Excellent
10.0
Pros: Clean! Beautiful! Wish the bathtubs were a tad bigger!
Good
6.5
Pros: The location. My wife and I went to see the Phantom of the Opera playing next door at the Cadillac Palace. I can't say enough about the convenience of having the hotel next door. no having to walk blocks to our vehicle. Walked down the sidewalk and into the hotel, was able to avoid the cold Chicago weather.
OK
4.0
Pros: Staff was very friendly
Sense of style
The remodeled lobby was very crowded at check-in...the remodel did not improve traffic flow
OK
5.1
Good
6.0
Excellent
10.0
Pros: The room was perfectly sized and extremely comfortable.
Details
Reviews
Overall 8.5 Excellent
Based on 3,709 reviews
Location
9.5
Vibe
9.1
Service
8.4
WiFi
6.3
Room
5.8
Breakfast
4.7
Comfort
3.4
Location
9.7
Service
8.5
Breakfast
5.2
Room
4.1
Comfort
2.5
Location
9.6
Service
8.4
Vibe
8.4
Value for money
6.8
Room
5.3
Comfort
3.9
Location
9.4
Vibe
8.8
Service
8.5
Amenities
7.0
Value for money
6.4
Room
4.8
Comfort
3.2
Location
9.6
Vibe
8.8
Service
8.5
Cleanliness
7.6
Room
4.5
Comfort
3.3
10.0 Excellent
Pros: Very nice lounging area to do work, talk. Loved complimentary coffee/tea in the morning and the lobby. Complimentary evening prosecco also very nice. Good fitness center. Very nice bathroom amenities.
Cons: Only stayed one night so no issues
2.0 Mediocre
Pros:
Cons: This review is not a negative review of the hotel. Rather it is a result of a horrible experience with kayak and their vendors. Upon arriving at the hotel, I was told at the front desk my reservation did not exist. After showing them several emails from kayaks vendors, they told me those confirmation numbers did not exist if that was the fifth person with the same issue booking through kayak that day. After several hours on the phone with no successful resolution with kayaks vendors, my partner was finally able to secure a room for us at another hotel. We are still trying to resolve this issue with. I will not be booking through kayak again.
4.0 OK
Pros: Luxurious hotel
Cons: The room is much smaller than it seems in the photos. Walls are super thin which makes privacy very difficult. Expect to hear your neighbors.
10.0 Excellent
Pros: Perfect for theater weekend. Great location, beautiful room . Thoughtful amenities.
Cons:
10.0 Excellent
Pros: Everything was great!
Cons:
9.7 Excellent
Pros: Great hotel, great service, great room. Couldn't have been happier with the Hotel Allegro
Cons: The booking site Amoma.com gave me an invalid confirmation number, and since the hotel was already full for the second half of my stay, I ended up quite stressed out and dragging my luggage around for a full day until the hotel had a cancellation and I was able to stay.
Amoma.com was very responsive and professional when they finally responded (I think they're based in Switzerland), and I think some third party was responsible for the booking problem, but regardless, my stay was more distressing than I had hoped for.
If you have a choice, I would recommend booking with another agency for this location.
10.0 Excellent
Pros: Clean! Beautiful! Wish the bathtubs were a tad bigger!
Cons:
6.5 Good
Pros: The location. My wife and I went to see the Phantom of the Opera playing next door at the Cadillac Palace. I can't say enough about the convenience of having the hotel next door. no having to walk blocks to our vehicle. Walked down the sidewalk and into the hotel, was able to avoid the cold Chicago weather.
Cons: The Room. We stayed in Room 405. Our view out of the 2 windows, the first was a brick wall, the second, an alley way. At about 2am, for some reason the windows decided they wanted to bang against the frame endlessly, not allowing neither my wife or I to sleep. The bed was definately not a King Bed, and for it being a Premier Room, I would have expected the bathroom to be bigger than the size of a closet. I can't say I wouldn't stay here again, but would want to see the room before check-in.
4.0 OK
Pros: Staff was very friendly
Sense of style
The remodeled lobby was very crowded at check-in...the remodel did not improve traffic flow
Cons: Paper thin walls
Poor internet
Small bathroom (even for small people)
SLOW and small elevators
Couldn't get receipt at checkout (printer not working, system didn't allow for email)
All in all, it was a stressful stay
5.1 OK
Pros:
Cons: Rooms were incredibly tiny.
Elevators did not work.
6.0 Good
Pros:
Cons: The receptionist messed up my receipt.I used my company's card to stay and I am the only person who stay in the hotel.And when checking out,I just asked for the receipt but didn't check it.after coming back,I have to use the receipt to do my reinbursement,but found out that it is not under my name and the stay person wrote down two,which looks pretty bad on me!i called the hotel to change the receipt name,they refused it bc it is a past reservation! The most annoying thing is that when I checked out using the compan card,I asked them if it is ok to pay with a card not under my name.they didn't say anything.and the worst thing is that the receptionist change the name of my reservation in the system and didn't tell me about it.moreover,the receipt amount doesn't match my reservation amount which is also ridiculous!!!All in all, this experiment almost cost me to not be able to reinburse my stay. They r obviously not professional and it gives me a really bad memory here!
10.0 Excellent
Pros: The room was perfectly sized and extremely comfortable.
Cons: Not a single thing.
The glamour and pageantry of America’s Golden Era is alive and well at Kimpton Hotel Allegro. A historic gem in the heart of Chicago’s downtown Theatre District, surrounded by the Loop’s foremost sights like Grant Park and State Street’s shopping Mecca, this boutique haven boasts lavish theatrics of its own. One step through our welcoming doors will transport you back in time to an era of elegant hobnobbing and comfortable luxury.
Freehand Chicago is centrally located in Chicago, a 3-minute walk from Chinese Consulate and 6 minutes by foot from Holy Name Cathedral. Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Overall 8.4 Excellent
Based on 5,100 reviews
All reviews
- All reviews
- Couples
- Solo
- Families
- Business
Good
7.7
Pros: fantastic location. easy access to public transportation, especially for rides to/from o’hare. walkable to activities/locations like millennium park, river walk, shopping, etc. cleaning staff is pretty thorough in keeping the room and bathroom clean and tidy.
Mediocre
2.0
Excellent
8.8
Pros: Location is perfect. Down town close to all transportation. Price was reasonable. Staff was very pleasant and accommodating.
Excellent
10.0
Pros: Staff is friendly and down to earth. Quickly respond to your needs. Lots of world travelers stay here. Ask for the cocoa puff old fashioned at the bar. It's awesome.
Good
6.5
Pros: Staff was sympathetic and helpful. The location and both the restaurant and cafe in the lobby were awesome.
Excellent
10.0
Pros: Booked a private room, instead of one of the shared rooms.
Small, and I mean very small room, but I booked for the location.
Room was clean, comfortable bed.
Great entertainment downstairs in the lobby with a great bar. Good location for night life.
Excellent
9.4
Pros: Best bed! Very comfortable
Good
7.4
Pros: great location, very funky bar and set up on first floor, clean spaces and a fun experience with lots of young travelers visiting chicago so it has a great international feel to it. almost like a high end youth hostel in a way
Excellent
10.0
Pros: Lounge area was amazing. The quality of the rooms was top notch.
Excellent
9.7
Pros: The atmosphere at Freehand was excellent. Everything from the decor to the staff was super welcoming. I would stay there again.
Excellent
10.0
Pros: The Freehand is a place that my fiance and I visit at least once annual (anniversary) and we decided to come back again! Always a pleasant stay, really nice staff, and lovely decor and overall vibe. LOVE the Freehand!
Excellent
8.0
Pros: Great location - within walking distance of many attractions, like The House of Blue, Chicago Riverwalk, Magnificent Mile, and eateries. Also conveniently located for public transportation - within one block of the "L" System and close to many bus lines.
Trendy - not your conventional décor. The tiles in the shower set it apart from molded walls in many hotels. Argan line of toiletries provided.
Fitness Center - small but adequately equipped.
Activities - we took advantage of the architectural tour which was informative. There were other interesting activities we would have joined but we didn't have the time.
Details
Reviews
Overall 8.4 Excellent
Based on 5,100 reviews
Location
9.7
Vibe
9.0
Bar and Beverages
8.9
Service
8.3
WiFi
8.2
Value for money
7.7
Room
6.4
Breakfast
5.4
Comfort
4.4
Location
9.6
Bar and Beverages
9.0
Vibe
8.8
Service
8.2
WiFi
6.4
Breakfast
5.7
Room
5.6
Comfort
4.1
Location
9.6
Bar and Beverages
9.0
Vibe
8.7
Service
8.3
Room
6.3
Breakfast
5.3
Comfort
4.5
Location
9.7
Vibe
8.9
Service
8.6
Amenities
7.2
Room
5.9
Comfort
4.5
Location
9.7
Vibe
8.7
Service
8.0
Room
5.6
Comfort
4.3
7.7 Good
Pros: fantastic location. easy access to public transportation, especially for rides to/from o’hare. walkable to activities/locations like millennium park, river walk, shopping, etc. cleaning staff is pretty thorough in keeping the room and bathroom clean and tidy.
Cons: front desk staff could be friendlier and more helpful. breakfast can be improved— food offerings and how it is served. it was chaotic trying to get my bread toasted and coffee poured into a cup.
2.0 Mediocre
Pros:
Cons: Being as I did not have a credit card I was NOT allowed to check in and my mother paid for it on line and is now being told she can not get a refund
8.8 Excellent
Pros: Location is perfect. Down town close to all transportation. Price was reasonable. Staff was very pleasant and accommodating.
Cons: Window in room didn’t open and no air circulation.
10.0 Excellent
Pros: Staff is friendly and down to earth. Quickly respond to your needs. Lots of world travelers stay here. Ask for the cocoa puff old fashioned at the bar. It's awesome.
Cons:
6.5 Good
Pros: Staff was sympathetic and helpful. The location and both the restaurant and cafe in the lobby were awesome.
Cons: They were having a lot of maintenance issues during our stay. Pipes broke in the rooms next to us so the fire escape doors were open. Our heating/cooling system didn't work in our room and the best they could do was give us a fan and some drink tickets. The icing on the cake was being harassed by two bros in the elevator.
10.0 Excellent
Pros: Booked a private room, instead of one of the shared rooms.
Small, and I mean very small room, but I booked for the location.
Room was clean, comfortable bed.
Great entertainment downstairs in the lobby with a great bar. Good location for night life.
Cons:
9.4 Excellent
Pros: Best bed! Very comfortable
Cons:
7.4 Good
Pros: great location, very funky bar and set up on first floor, clean spaces and a fun experience with lots of young travelers visiting chicago so it has a great international feel to it. almost like a high end youth hostel in a way
Cons: got quite a bit of an attitude with first reception at desk... but next morning, a different person at front desk was terrific. free breakfast doesn't really include many options
10.0 Excellent
Pros: Lounge area was amazing. The quality of the rooms was top notch.
Cons: Room was a bit small.
9.7 Excellent
Pros: The atmosphere at Freehand was excellent. Everything from the decor to the staff was super welcoming. I would stay there again.
Cons: The only downside we’re the rooms were a little small. I don’t mind small rooms but with two people it made it a little difficult to navigate around.
10.0 Excellent
Pros: The Freehand is a place that my fiance and I visit at least once annual (anniversary) and we decided to come back again! Always a pleasant stay, really nice staff, and lovely decor and overall vibe. LOVE the Freehand!
Cons:
8.0 Excellent
Pros: Great location - within walking distance of many attractions, like The House of Blue, Chicago Riverwalk, Magnificent Mile, and eateries. Also conveniently located for public transportation - within one block of the "L" System and close to many bus lines.
Trendy - not your conventional décor. The tiles in the shower set it apart from molded walls in many hotels. Argan line of toiletries provided.
Fitness Center - small but adequately equipped.
Activities - we took advantage of the architectural tour which was informative. There were other interesting activities we would have joined but we didn't have the time.
Cons: Our room was tight. The queen bed pretty much took up the whole space. Not a lot of surface on which to put things. Small closet had only two hangers.
My husband did not find the bed comfortable - the mattress was relatively thin and on a platform (instead of box spring).
Freehand Chicago is centrally located in Chicago, a 3-minute walk from Chinese Consulate and 6 minutes by foot from Holy Name Cathedral. Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Swissotel Chicago, designed by renowned Chicago architect Harry Weese, is an award winning, four-diamond, all-glass triangular luxury hotel. Ideally situated in the confluence of the Chicago River and Lake Michigan and just steps away from exclusive shopping on The Magnificent Mile in downtown Chicago, with fabulous wrap-around views from Navy Pier to Millennium Park, Swissotel Chicago offers an exclusive setting with one of the citys most prestigious addresses. Swissotel Chicago offers 662 tastefully decorated and generously over-sized luxurious non-smoking rooms and suites, with a full range of exclusive amenities. A sumptuous breakfast buffet in Geneva offers a wide range of choices to energise your day. Savour a delectable lunch or dinner at The Palm, an acclaimed city tradition,or enjoy small plates and cocktails in Amuse, our lobby lounge. For everything from small meetings to large conventions, the hotels 65,000 ft² of event space confirm Swissotels reputation as Chicagos preferred meeting and event venue. From the newly renovated lobby to the plush interior of our Presidential Suite, Swissotel Chicago is graced with European style and contemporary Swiss elegance truly unique among downtown Chicago accommodations.
Overall 8.3 Excellent
Based on 13,512 reviews
All reviews
- All reviews
- Business
- Couples
- Families
- Solo
Excellent
10.0
Pros: We've been going to the Chicago hotel for many yrs. We enjoy the location.
Excellent
9.4
Pros: Everyt
Excellent
10.0
Pros: Location was great for Michigan Avenue shopping as well as Shedd Aquarium, Museums, and Navy Pier. The pool and hot tub were great. The water temperature was perfect for kids. The view was excellent from the top floor, which is where the pool/fitness area is located. Rooms were comfortable and quiet. Elevator system was easy. The overall design of the hotel was a bit unique and differentiated from other Chicago 4 Star + choices.
Excellent
10.0
Pros: the bed
Excellent
10.0
Pros: I booked a room in Chicago at the Swissotel for two nights and after reading the horror stories about kayak bookings through getaroom, I was a bit apprehensive. Based on my travel plans and circumstances, I was able to risk it and make other lodging plans if necessary, so I risked the inconvenience of whatever troubles getaroom might cause me. Fortunately, I did not run into any troubles at all and had a wonderful stay at a luxurious hotel that is in a great location. I received all the service and privileges of a normal stay at the Swissotel.
Good
6.0
Pros: Clean. Friendly staff. Location is great.
Mediocre
2.0
Mediocre
3.1
Pros: It was an aweful experience. The staff was rude and the rooms were filthy.
Excellent
9.7
Pros: It is in a nearly ideal location near Michigan Avenue, shopping, restaurants, etc
Excellent
10.0
Pros: Beds super comfy; Felt like I was staying at a spa; Staff super friendly and helpful; beautiful view of the river and partial skyline;
Excellent
10.0
Pros: great hotel with great service
Excellent
10.0
Pros: Great room and location for Chicago experience. Very convenient to food entertainment and shopping.
Details
Reviews
Overall 8.3 Excellent
Based on 13,512 reviews
Location
8.9
Service
7.8
Room
7.7
Cleanliness
7.3
Wellness Area
6.2
WiFi
6.1
Amenities
6.0
Bar and Beverages
5.8
Breakfast
5.5
Pool
5.5
Value for money
4.9
Location
8.7
Service
7.5
Room
7.2
Cleanliness
7.1
Food
6.1
Amenities
5.3
Wellness Area
5.2
Bar and Beverages
5.2
Breakfast
5.1
WiFi
4.8
Value for money
3.7
Location
8.8
Service
7.9
Room
7.6
Cleanliness
7.0
Amenities
6.3
Wellness Area
6.2
Bar and Beverages
5.8
Breakfast
5.3
Pool
5.2
WiFi
4.3
Location
8.6
Service
7.9
Room
7.6
Breakfast
6.0
Amenities
6.0
Wellness Area
5.9
Pool
5.5
Bar and Beverages
5.3
Value for money
4.8
WiFi
4.5
Location
9.1
Service
7.9
Room
7.6
Cleanliness
6.9
Wellness Area
6.0
Amenities
6.0
Breakfast
5.9
Value for money
4.8
WiFi
4.5
10.0 Excellent
Pros: We've been going to the Chicago hotel for many yrs. We enjoy the location.
Cons:
9.4 Excellent
Pros: Everyt
Cons:
10.0 Excellent
Pros: Location was great for Michigan Avenue shopping as well as Shedd Aquarium, Museums, and Navy Pier. The pool and hot tub were great. The water temperature was perfect for kids. The view was excellent from the top floor, which is where the pool/fitness area is located. Rooms were comfortable and quiet. Elevator system was easy. The overall design of the hotel was a bit unique and differentiated from other Chicago 4 Star + choices.
Cons: We valet parked the car. When you leave, you go down to the parking garage to exit. The corner to drive out and up the ramp is super tight . I ended up scraping my back door pretty substantially. It was operator error for sure. I would just caution others to be careful as they leave or ask one of the valet guys who do this all the time to drive it through the corner.
10.0 Excellent
Pros: the bed
Cons:
10.0 Excellent
Pros: I booked a room in Chicago at the Swissotel for two nights and after reading the horror stories about kayak bookings through getaroom, I was a bit apprehensive. Based on my travel plans and circumstances, I was able to risk it and make other lodging plans if necessary, so I risked the inconvenience of whatever troubles getaroom might cause me. Fortunately, I did not run into any troubles at all and had a wonderful stay at a luxurious hotel that is in a great location. I received all the service and privileges of a normal stay at the Swissotel.
Cons: No complaints.
6.0 Good
Pros: Clean. Friendly staff. Location is great.
Cons: The beds were well used. I slept in a very deep impression in the bed. The mattresses were covered with a duvet placed under a top sheet (instead of a fitted sheet) I assume to make the mattresses feel more comfortable and less lumpy. It was the worst mattress I've ever slept in in a hotel.
Poor parking options. $125 for two days (non valet)
No roof top bar or pool.
Charges for any local outgoing calls or 1-800 #'s.
A little thing, but a main bulb was burnt out in the bathroom and it wasn't changed before or during my stay. Made the bathroom quite dark. The tub facet dripped constantly.
2.0 Mediocre
Pros:
Cons: I didnt even stay at your hotel.
3.1 Mediocre
Pros: It was an aweful experience. The staff was rude and the rooms were filthy.
Cons: My car was Lost in valet for 24 hours and returned damaged. Seeking legal action.
9.7 Excellent
Pros: It is in a nearly ideal location near Michigan Avenue, shopping, restaurants, etc
Cons: The audiovisual support for my meeting was abysmal
10.0 Excellent
Pros: Beds super comfy; Felt like I was staying at a spa; Staff super friendly and helpful; beautiful view of the river and partial skyline;
Cons: GPS kept wanting to take me to the closed parking garage underground; Had to ask other hotel valet down there how to get up top to my hotel (not hotel's fault). Valet expensive ($70), but guess it's the norm for Chicago.
10.0 Excellent
Pros: great hotel with great service
Cons:
10.0 Excellent
Pros: Great room and location for Chicago experience. Very convenient to food entertainment and shopping.
Cons: Room right next-door had betting outside the door piled for two days while there. Could not figure out why it was not removed?
Swissotel Chicago, designed by renowned Chicago architect Harry Weese, is an award winning, four-diamond, all-glass triangular luxury hotel. Ideally situated in the confluence of the Chicago River and Lake Michigan and just steps away from exclusive shopping on The Magnificent Mile in downtown Chicago, with fabulous wrap-around views from Navy Pier to Millennium Park, Swissotel Chicago offers an exclusive setting with one of the citys most prestigious addresses. Swissotel Chicago offers 662 tastefully decorated and generously over-sized luxurious non-smoking rooms and suites, with a full range of exclusive amenities. A sumptuous breakfast buffet in Geneva offers a wide range of choices to energise your day. Savour a delectable lunch or dinner at The Palm, an acclaimed city tradition,or enjoy small plates and cocktails in Amuse, our lobby lounge. For everything from small meetings to large conventions, the hotels 65,000 ft² of event space confirm Swissotels reputation as Chicagos preferred meeting and event venue. From the newly renovated lobby to the plush interior of our Presidential Suite, Swissotel Chicago is graced with European style and contemporary Swiss elegance truly unique among downtown Chicago accommodations.
Bask in the urban energy around the newly-redesigned W Chicago - Lakeshore. Towering over Lake Michigan, this glamorous escape for trendsetters and jetsetters offers easy access to Navy Pier, downtown, and the rest of the city’s cultural and business landscape. Amplify your meeting in our 14,000 square feet of event space including Altitude, a sleek rooftop banquet room. Savor innovative Italian-influenced cuisine at CURRENT. Let all of your tension melt away at Bliss Chicago’s 9,600-square-foot spa. Awake to sparkling lake sunrises and retire to the skyline’s glittering lights. Dive into dreams atop the featherbed and down pillows that maximize comfort in each of our 520 deluxe guest rooms. Indulge in the legendary Bliss lemon + sage sinkside six.
Overall 8.2 Excellent
Based on 3,792 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
8.5
Pros: Staff was friendly and responsive. Room was clean.
Excellent
8.0
Pros: I liked all the design of the cuilding structure and room.
Mediocre
2.0
Excellent
10.0
Pros: The rooms were so nice! Very clean, chic, modern. The bed and pillows were amazingly comfortable. The lobby was incredible. The location was awesome, with views overlooking Lake Michigan and Navy Pier. Our remote batteries were dead and it took about 5 minutes for someone to visit our room with a new remote. The service was excellent!
Good
7.4
Pros: We were very happy with the location of the hotel and check in staff, as well as style of the room, loved the pool and outdoor deck overlooking navy pier
Excellent
10.0
Pros: Location great staff
Excellent
10.0
Pros: The location was perfect for what I was in Chicago for! The view was absolutely amazing. The way the room was set up was great too!
Excellent
8.2
Pros: Rooms looked great and was very comfortable. The view was great.
Good
6.5
Pros: I was charged by both Kayak as well as the hotel. I'm now going on my second week of "working" with a totally incompetent staff on getting reimbursed. I have received phone verification over a week ago that I was going to be reimbursed. 5 Phone calls later I received an email confirmation, yet I have yet to receive any reimbursement. When asked to speak to a manager I was told the manager was aware of the situration and my reimbursement would be received in the form of a credit on my credit card - that was 5 days ago and still no credit.
Excellent
9.3
Pros: very modern, great location!
Excellent
8.8
Pros: clean rooms. great HD TV
Excellent
8.0
Pros: Great room, great food at the restaurant.
Details
Reviews
Overall 8.2 Excellent
Based on 3,792 reviews
Location
8.9
Room
7.0
Service
7.0
Amenities
6.0
Food
5.6
Breakfast
5.5
WiFi
5.4
Comfort
5.1
Cleanliness
5.1
Value for money
4.1
Location
8.8
Service
7.1
Amenities
5.9
Room
5.8
Food
5.7
Breakfast
5.5
Comfort
5.1
Cleanliness
4.8
Value for money
4.1
WiFi
3.8
Location
8.6
Service
7.5
Room
6.4
Breakfast
5.3
Comfort
5.2
Food
5.2
Cleanliness
5.0
Value for money
4.1
WiFi
3.5
Location
8.7
Vibe
7.4
Service
7.1
Room
6.1
Amenities
6.0
Comfort
5.5
Cleanliness
4.6
Value for money
4.1
WiFi
3.5
Location
8.6
Vibe
7.4
Service
7.0
Amenities
6.0
Room
5.9
Value for money
4.2
8.5 Excellent
Pros: Staff was friendly and responsive. Room was clean.
Cons: Purple lip picture hanging in the room was horrible!
8.0 Excellent
Pros: I liked all the design of the cuilding structure and room.
Cons: I did not like that check in was at 3:00pm but ghey did not let me check in until almost an hour later because my room wasnt ready and there was suppose to be a small fridge there but it was locked up ,So couldnt keep my food fresh.
2.0 Mediocre
Pros:
Cons: The staff was unfriendly. There was always a line to get into an elevator from the lobby. The rooms were small and dirty with stains on furniture. You can hear everything through the paper-thin walls. Poor night sleep because our neighbors were up causing noise all night. Do not recommend.
10.0 Excellent
Pros: The rooms were so nice! Very clean, chic, modern. The bed and pillows were amazingly comfortable. The lobby was incredible. The location was awesome, with views overlooking Lake Michigan and Navy Pier. Our remote batteries were dead and it took about 5 minutes for someone to visit our room with a new remote. The service was excellent!
Cons: The sliding door on the bathroom; the bathroom wasn't very private. The gym was not as large as it looked in photos I saw online, and it was incredibly busy.
7.4 Good
Pros: We were very happy with the location of the hotel and check in staff, as well as style of the room, loved the pool and outdoor deck overlooking navy pier
Cons: Restaurant staff was rude and inattentive, not many amenities at the hotel that are standard almost everywhere else, room was small and did not have good views (requested in advance lake view on high floor)
10.0 Excellent
Pros: Location great staff
Cons:
10.0 Excellent
Pros: The location was perfect for what I was in Chicago for! The view was absolutely amazing. The way the room was set up was great too!
Cons: There was a lot of noise coming from several different rooms.
8.2 Excellent
Pros: Rooms looked great and was very comfortable. The view was great.
Cons: For a room that costs 250.00 and up being nickel and dimed for things is kind of silly. Pay for wifi??? Really. Parking was also pretty outragous. The restaurant was pretty over priced for the quality as well. I understand payibg fir your suroundings but was a bit much..... We've stayed there quite a few times now. May be time to try another place.
6.5 Good
Pros: I was charged by both Kayak as well as the hotel. I'm now going on my second week of "working" with a totally incompetent staff on getting reimbursed. I have received phone verification over a week ago that I was going to be reimbursed. 5 Phone calls later I received an email confirmation, yet I have yet to receive any reimbursement. When asked to speak to a manager I was told the manager was aware of the situration and my reimbursement would be received in the form of a credit on my credit card - that was 5 days ago and still no credit.
Cons:
9.3 Excellent
Pros: very modern, great location!
Cons:
8.8 Excellent
Pros: clean rooms. great HD TV
Cons: high price for sauna ($35). drinks expensive.
8.0 Excellent
Pros: Great room, great food at the restaurant.
Cons: Almost double charged me for valet, but corrected it as soon as I showed them.
Bask in the urban energy around the newly-redesigned W Chicago - Lakeshore. Towering over Lake Michigan, this glamorous escape for trendsetters and jetsetters offers easy access to Navy Pier, downtown, and the rest of the city’s cultural and business landscape. Amplify your meeting in our 14,000 square feet of event space including Altitude, a sleek rooftop banquet room. Savor innovative Italian-influenced cuisine at CURRENT. Let all of your tension melt away at Bliss Chicago’s 9,600-square-foot spa. Awake to sparkling lake sunrises and retire to the skyline’s glittering lights. Dive into dreams atop the featherbed and down pillows that maximize comfort in each of our 520 deluxe guest rooms. Indulge in the legendary Bliss lemon + sage sinkside six.
The Palmer House Hilton - The Chicago Hotel The World Knows Best Welcome to The Palmer House: a Hilton Hotel - an iconic, world-class downtown Chicago hotel and gateway to Chicago's rejuvenated Loop scene. A modern Chicago grand hotel, the Palmer House is a lively destination within walking distance of the best attractions the city of Chicago has to offer like Millennium Park, Grant Park, Lake Michigan, the Art Institute of Chicago, the theater district, and the Magnificent Mile. Representing a locale close to the best of the city's offerings, shopping on the famed State Street and Jeweler's Row on Wabash Avenue. The Palmer House Hilton Destination: Jay Pritzker Pavilion at Millennium Park, The School of the Art Institute of Chicago, Macy's on State Street, Shopping on the "Mag Mile", Sears Tower, Bank of America Theatre, Chicago Theatre, Oriental Theatre, Goodman Theatre, Chicago Symphony Orchestra, Lyric Opera, Chicago Architecture Foundation, Shedd Aquarium, Field Museum, Adler Planetarium, Spertus Institute of Jewish Studies, Navy Pier, John Hancock Observatory, McCormick Place Convention Center, Chicago Water Tower. The Palmer House Hilton Hotel Location: Museum of Science and Industry, Lincoln Park Zoo, Peggy Notebaert Nature Museum, Brookfield Zoo, Chicago Botanic Garden. The Palmer House Hilton hotel is also a short train or bus ride from U.S. Cellular Field, home of the Chicago White Sox, Wrigley Field, home of the Chicago Cubs, Soldier Field, home of the Chicago Bears, and the United Center, home of the Chicago Bulls and Chicago Blackhawks. As the longest continuously operating hotel in North America, The Palmer House Hilton hotel in Chicago, Illinois has been the destination of choice for every U.S. president since Ulysses S. Grant, world leaders and dignitaries, celebrities, and Chicago's movers-and-shakers. Catering to on-the-go visitors who expect the finest in dining, entertainment and services, the Palmer House is a luxury Chicago hotel that transcends generations with a modern twist on its rich traditions. The Palmer House Hilton Hotel Luxury: Lavishly renovated guest rooms and suites, Upscale furnishings and lush hospitality suites for events, Lockwood, a critically acclaimed "Luxe-dining" restaurant rooted in French and Italian traditions, offering an upscale dining experience as well as business breakfast and lunch seven days a week, Experience Potter's Lounge, a place for legendary cocktailing in the Loop to meet for sophisticated, but relaxed, conversation over drinks, A new Lobby Bar for cocktails and light fare before dinner or the theatre, Walk to State Street retail shopping, Health Club by Precor (usage fee) and a complimentary indoor pool & whirlpool, A highly-trained, award-winning Event and Service Teams for meetings and events, New retail stores on the street level, New on-site Valet Parking, Executive Level that offers virtually "a hotel within a hotel" with a long list of special amenities suited for that busy executive, A self-contained 7th floor conference rooms include thirty-eight function rooms which can accommodate virtually every business need. The Palmer House Hilton Hospitality From the famous Empire Room to the prestigious Grand and State ballrooms, the Palmer House caters to the city's finest social events and meetings. The guest rooms and suites match the hotel's French Baroque styling with metropolitan flair. An architectural wonder in the heart of Chicago, the Palmer House is a sophisticated urban destination that meets the needs of the modern traveler, meetings attendees and Chicagoans alike. With the exceptional service you require and Chicago's most popular Chicago attractions just outside your door, the Palmer House hotel is ready to welcome and host you. Travel should take you places.
_S-image.jpg?width=66&height=66&xhint=1020&yhint=830&crop=true)
Overall 8.1 Excellent
Based on 8,183 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10.0
Pros: We visited Chicago to see Hamilton. The hotel is in a great location, within walking distance to restaurants and attractions, very close to the Private Bank Theater where Hamilton is playing. We arrived slightly early and worried about getting into our room, but the staff were able to accommodate us. All the staff we encountered were extremely friendly. The self-park was included in our stay and very convenient. We had a king bed room which was very nice and clean. Overall very pleased!
Excellent
8.8
Pros: The main lobby and bar were beautiful and relaxing areas and the hotel is well maintained and clean.
Excellent
9.7
Pros: Over all convenience
Excellent
9.7
Pros: The room was very clean. The hotel had many amenities and provided a comfortable home away from home.
Good
6.8
Pros: Efficient and clean
Excellent
10.0
Pros: We arrived early and tried to check in.Were advised room not ready, but in a hour and we were being upgraded. Two hours later that room was gone, but we could wait for the upgraded room or take our confirmed room (smaller,etc) then.Decided to wait on 23rd floor where the upgraded room was located--very pleasant but took another 40 minutes. It was god to wait and worth it but,..........................,
Excellent
8.5
Pros: Location was excellent. Staff very kind and attentive, specially the concierge.
Excellent
8.2
Pros: The lobby is amazing.
OK
4.0
Pros: Lobby
Excellent
9.1
Pros: Decor, ambiance, comfy bed and linens, great shower, great mirror in the bathroom, we were pleasantly suprised to see that we were able to open the windows in the room, we like fresh air.
Excellent
8.8
Pros: Great hotel
Mediocre
2.0
_S-image.jpg?width=330&height=170&xhint=1020&yhint=680&crop=true)
Details
Reviews
Overall 8.1 Excellent
Based on 8,183 reviews
Location
9.2
Vibe
8.1
Amenities
7.6
Breakfast
7.1
Service
6.7
Room
5.0
Cleanliness
4.8
Value for money
4.7
Comfort
4.1
WiFi
4.0
Pool
1.9
Location
9.2
Vibe
8.2
Amenities
7.2
Breakfast
7.0
Service
6.7
Room
5.2
Value for money
4.8
Cleanliness
4.6
Comfort
3.6
Pool
2.1
WiFi
2.0
Location
9.4
Breakfast
7.0
Service
6.6
Value for money
4.9
Room
4.9
Cleanliness
4.7
Comfort
4.3
Pool
2.5
WiFi
2.4
Location
9.4
Vibe
7.7
Amenities
7.3
Service
6.2
Value for money
5.0
Cleanliness
4.8
Room
4.0
Comfort
3.8
WiFi
2.8
Location
9.4
Vibe
7.7
Amenities
7.5
Breakfast
7.4
Service
6.6
Value for money
5.0
Cleanliness
4.6
Room
4.2
Comfort
4.2
WiFi
2.4
10.0 Excellent
Pros: We visited Chicago to see Hamilton. The hotel is in a great location, within walking distance to restaurants and attractions, very close to the Private Bank Theater where Hamilton is playing. We arrived slightly early and worried about getting into our room, but the staff were able to accommodate us. All the staff we encountered were extremely friendly. The self-park was included in our stay and very convenient. We had a king bed room which was very nice and clean. Overall very pleased!
Cons:
8.8 Excellent
Pros: The main lobby and bar were beautiful and relaxing areas and the hotel is well maintained and clean.
Cons: Rooms and bathroom were very small and the building is definitely an older building. That being said, the interiors were clean and well taken care of, and the common areas were very well kept and beautiful.
9.7 Excellent
Pros: Over all convenience
Cons: No coffee in the Room
9.7 Excellent
Pros: The room was very clean. The hotel had many amenities and provided a comfortable home away from home.
Cons: I was approached by beggars both in front of the hotel (on the sidewalk) and in the hotel lobby. It would have been nice for security to be a bit tighter.
6.8 Good
Pros: Efficient and clean
Cons:
10.0 Excellent
Pros: We arrived early and tried to check in.Were advised room not ready, but in a hour and we were being upgraded. Two hours later that room was gone, but we could wait for the upgraded room or take our confirmed room (smaller,etc) then.Decided to wait on 23rd floor where the upgraded room was located--very pleasant but took another 40 minutes. It was god to wait and worth it but,..........................,
Cons: had two double beds. would have liked queen beds as we were three ladies, two of whom are larger.... Everything else was GREAT
8.5 Excellent
Pros: Location was excellent. Staff very kind and attentive, specially the concierge.
Cons: The mattress is kind of soft. Lines in the reception are a bit chaotic.
The lobby is spectacular but the seating is not very inviting.
8.2 Excellent
Pros: The lobby is amazing.
Cons:
4.0 OK
Pros: Lobby
Cons: The room was not want I expected for a 4 star hotel. My room gave the impression of a neglected hotel. By chance I looked behind the tv stand and found a mountain of dust, dirt and debris. The bathroom was uninviting at best. On one day of my stay house keeping did not clean my room. I will not book this hotel in the future.
9.1 Excellent
Pros: Decor, ambiance, comfy bed and linens, great shower, great mirror in the bathroom, we were pleasantly suprised to see that we were able to open the windows in the room, we like fresh air.
Cons: The wall paper was peeling in the bathroom.
8.8 Excellent
Pros: Great hotel
Cons: Better mattress and pillows
2.0 Mediocre
Pros:
Cons: Very small rooms and poor room service.
The Palmer House Hilton - The Chicago Hotel The World Knows Best Welcome to The Palmer House: a Hilton Hotel - an iconic, world-class downtown Chicago hotel and gateway to Chicago's rejuvenated Loop scene. A modern Chicago grand hotel, the Palmer House is a lively destination within walking distance of the best attractions the city of Chicago has to offer like Millennium Park, Grant Park, Lake Michigan, the Art Institute of Chicago, the theater district, and the Magnificent Mile. Representing a locale close to the best of the city's offerings, shopping on the famed State Street and Jeweler's Row on Wabash Avenue. The Palmer House Hilton Destination: Jay Pritzker Pavilion at Millennium Park, The School of the Art Institute of Chicago, Macy's on State Street, Shopping on the "Mag Mile", Sears Tower, Bank of America Theatre, Chicago Theatre, Oriental Theatre, Goodman Theatre, Chicago Symphony Orchestra, Lyric Opera, Chicago Architecture Foundation, Shedd Aquarium, Field Museum, Adler Planetarium, Spertus Institute of Jewish Studies, Navy Pier, John Hancock Observatory, McCormick Place Convention Center, Chicago Water Tower. The Palmer House Hilton Hotel Location: Museum of Science and Industry, Lincoln Park Zoo, Peggy Notebaert Nature Museum, Brookfield Zoo, Chicago Botanic Garden. The Palmer House Hilton hotel is also a short train or bus ride from U.S. Cellular Field, home of the Chicago White Sox, Wrigley Field, home of the Chicago Cubs, Soldier Field, home of the Chicago Bears, and the United Center, home of the Chicago Bulls and Chicago Blackhawks. As the longest continuously operating hotel in North America, The Palmer House Hilton hotel in Chicago, Illinois has been the destination of choice for every U.S. president since Ulysses S. Grant, world leaders and dignitaries, celebrities, and Chicago's movers-and-shakers. Catering to on-the-go visitors who expect the finest in dining, entertainment and services, the Palmer House is a luxury Chicago hotel that transcends generations with a modern twist on its rich traditions. The Palmer House Hilton Hotel Luxury: Lavishly renovated guest rooms and suites, Upscale furnishings and lush hospitality suites for events, Lockwood, a critically acclaimed "Luxe-dining" restaurant rooted in French and Italian traditions, offering an upscale dining experience as well as business breakfast and lunch seven days a week, Experience Potter's Lounge, a place for legendary cocktailing in the Loop to meet for sophisticated, but relaxed, conversation over drinks, A new Lobby Bar for cocktails and light fare before dinner or the theatre, Walk to State Street retail shopping, Health Club by Precor (usage fee) and a complimentary indoor pool & whirlpool, A highly-trained, award-winning Event and Service Teams for meetings and events, New retail stores on the street level, New on-site Valet Parking, Executive Level that offers virtually "a hotel within a hotel" with a long list of special amenities suited for that busy executive, A self-contained 7th floor conference rooms include thirty-eight function rooms which can accommodate virtually every business need. The Palmer House Hilton Hospitality From the famous Empire Room to the prestigious Grand and State ballrooms, the Palmer House caters to the city's finest social events and meetings. The guest rooms and suites match the hotel's French Baroque styling with metropolitan flair. An architectural wonder in the heart of Chicago, the Palmer House is a sophisticated urban destination that meets the needs of the modern traveler, meetings attendees and Chicagoans alike. With the exceptional service you require and Chicago's most popular Chicago attractions just outside your door, the Palmer House hotel is ready to welcome and host you. Travel should take you places.
The Hotel Felix opened in Spring of 2009 after a USD 50 million dollar redevelopment. As downtown Chicago's first Silver LEED's certified hotel in river north area- Hotel Felix is eco friendly delivers an enriching experience that not only benefits our guests but the environment as well with the use of Organic materials and Renewable resources. guests will feel happy.naturally.Other amenities - Spa onsite with private treatment rooms.Restaurant.Business Center.Fitness Center and Meeting rooms. The rooms include iHome system. in room safe large enough for most laptops. upgraded bath amenities and robes in each room.Valet parking is available at a charge of USD 60 per night subject to change without notice, located offsite.Restaurant - Taketie-Sushi Bar Open daily from 5pm to 10pmRoom Service is Available Daily.
Overall 7.9 Good
Based on 3,598 reviews
All reviews
- All reviews
- Couples
- Business
- Solo
- Families
Excellent
10.0
Pros: I liked the hotel overall, but I must give a special mention regarding the bed. The king bed had memory foam, and it was extremely comfortable.
Excellent
8.8
Pros: It looks very chic walking in. The staff was all young and super friendly. The air smelled like it was diffused with something. There was a small bar and restaurant attached, which was convenient. Room was small but clean and nice. Staff suggested a boat tour and also booked it for us AND printed off directions, which was really helpful.
Good
6.2
Pros: The hotel is very modern and attractive. And it is in a good location. The bell staff is very friendly
Excellent
8.8
Pros: Bed was comfy, location was great, overall esthetic was great. It was a really nice place and I'd stay there again.
Excellent
8.0
Pros: I like the scenery and location. The hotel room was very modern. Clean & smelled great.
Good
7.4
Pros: The hotel is quirky, clean and comfortable. Compact rooms for people looking for a comfortable place to sleep but don't need all the bells and whistles. Everything was clean.
Good
6.0
Pros: I would have given this stay 4/5 stars had not my Fitbit been stolen. It was not misplaced nor left somewhere, it was stolen which isn't obviously unacceptable. Everything was top notch including the view, but if I don't feel safe leaving my things behind, what's the point?
Good
7.7
Pros: The staff was nice, and hotel was pretty much what I expected except as noted:
Good
6.0
Pros: The entrance is modern... pictures look nice. Google chromcast comes in the room.
Good
6.0
Pros: Great location
Excellent
8.0
Pros: Great location, friendly staff, reasonable price
Excellent
8.8
Pros: bed was super comfortable
Details
Reviews
Overall 7.9 Good
Based on 3,598 reviews
Location
9.3
WiFi
8.8
Service
8.2
Value for money
7.5
Cleanliness
7.0
Wellness Area
5.6
Amenities
5.5
Room
5.2
Breakfast
4.4
Comfort
3.5
Pool
0.8
Location
9.4
Service
8.6
Value for money
7.6
Cleanliness
6.9
Amenities
5.3
Breakfast
4.4
Room
4.3
Comfort
2.9
Location
9.3
WiFi
7.8
Value for money
7.7
Service
7.7
Vibe
6.7
Cleanliness
6.7
Amenities
5.5
Room
4.3
Comfort
3.1
Location
9.3
Service
8.1
Value for money
7.7
Cleanliness
7.2
Vibe
7.0
Amenities
5.4
Room
4.7
Comfort
3.5
Location
8.7
Service
8.2
Cleanliness
7.3
Room
4.2
Comfort
3.2
10.0 Excellent
Pros: I liked the hotel overall, but I must give a special mention regarding the bed. The king bed had memory foam, and it was extremely comfortable.
Cons: There was nothing of mention that I didn't like.
8.8 Excellent
Pros: It looks very chic walking in. The staff was all young and super friendly. The air smelled like it was diffused with something. There was a small bar and restaurant attached, which was convenient. Room was small but clean and nice. Staff suggested a boat tour and also booked it for us AND printed off directions, which was really helpful.
Cons: The room was very small.. I kept hitting my shins on the edge of the bed. My friend and I stayed there together so it made for a pretty tight space but we didn't spend a ton of time in there so it was fine. Also, no breakfast, just free coffee. We ordered towels at one point and no one ever showed up.
6.2 Good
Pros: The hotel is very modern and attractive. And it is in a good location. The bell staff is very friendly
Cons: Extremely small rooms. Small bathroom with shower only whichhas a curtain not glass Detracts from look. There are no bedside lamps ! Too bad for readers.bartender is sweet, not really does not know how to make a drink-not all that familiar with different types of drinks, bar not set up didn't have cherries, fruit.
8.8 Excellent
Pros: Bed was comfy, location was great, overall esthetic was great. It was a really nice place and I'd stay there again.
Cons: Staff mistakenly woke us up at 7am, thinking we had ordered breakfast. We never had. The room was VERY small, with no fridge.
8.0 Excellent
Pros: I like the scenery and location. The hotel room was very modern. Clean & smelled great.
Cons:
7.4 Good
Pros: The hotel is quirky, clean and comfortable. Compact rooms for people looking for a comfortable place to sleep but don't need all the bells and whistles. Everything was clean.
Cons: The girl at the front desk checking in was mumbly and hard to hear. Waited 5+ minutes for a valet attendant to show up (we were the only people there at the moment). Then we were taken up to an uncleaned room. Storing our bags in luggage after we checked out was a similar struggle finding an attendant that was supposed to be there. Fortunately there was one of the staff members who continually helped resolve the issues all weekend long. He was very professional and willing to do any job with patience and a smile. Please hire more staff like him!
6.0 Good
Pros: I would have given this stay 4/5 stars had not my Fitbit been stolen. It was not misplaced nor left somewhere, it was stolen which isn't obviously unacceptable. Everything was top notch including the view, but if I don't feel safe leaving my things behind, what's the point?
Cons:
7.7 Good
Pros: The staff was nice, and hotel was pretty much what I expected except as noted:
Cons: Elevators were a little weird and didn't work as expected
Room was deceptively *tiny*
6.0 Good
Pros: The entrance is modern... pictures look nice. Google chromcast comes in the room.
Cons: No coffee machines in room, have to go downstairs through lobby, through connected restaurant to get small 6oz cup from coffee shop.
Pictures show king or two double beds... we got one single queen size bed. Room was tiny - I’d say less than 300 sq ft. Sinks were half size so no where to store toiletries. Def European chic but website said it was 4 Star hotel... lamp had stains on it.
Would not recommend.
6.0 Good
Pros: Great location
Cons: I have been staying here for years - front desk staff is all new . The girls that used to be there are no longer and somehow now its all men. They are cold and dont understand how to treat guests. The new Manager is absolutely awful and hopefully you dont have to deal with him as he treated me , a repeat guest for many years like dirt.
8.0 Excellent
Pros: Great location, friendly staff, reasonable price
Cons: Room smelled like smoke
8.8 Excellent
Pros: bed was super comfortable
Cons: room was super small
The Hotel Felix opened in Spring of 2009 after a USD 50 million dollar redevelopment. As downtown Chicago's first Silver LEED's certified hotel in river north area- Hotel Felix is eco friendly delivers an enriching experience that not only benefits our guests but the environment as well with the use of Organic materials and Renewable resources. guests will feel happy.naturally.Other amenities - Spa onsite with private treatment rooms.Restaurant.Business Center.Fitness Center and Meeting rooms. The rooms include iHome system. in room safe large enough for most laptops. upgraded bath amenities and robes in each room.Valet parking is available at a charge of USD 60 per night subject to change without notice, located offsite.Restaurant - Taketie-Sushi Bar Open daily from 5pm to 10pmRoom Service is Available Daily.
With a stay at Warwick Allerton - Chicago, you'll be centrally located in Chicago, just a 4-minute walk from Chicago Water Tower and 6 minutes by foot from John Hancock Center. Featured amenities include a 24-hour business center, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and meeting rooms.
Overall 7.8 Good
Based on 6,088 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
OK
4.0
Pros: Clean with nice shower.
Mediocre
3.7
Pros: Convenient location
OK
5.7
Mediocre
2.2
Pros: Nothing.
Good
6.2
Excellent
8.0
Pros: Location on Michigan Ave is perfect, price is good
Excellent
9.4
Pros: Lovely hotel for great price on Michigan Ave.
It's close to everything cool in Chicago. Staff was friendly, and was helpful. When I forgot my toothbrush they were able to find one for us. The rooms were clean and well put together.
Excellent
9.4
Pros: Raoul and the other breakfast servers were excellent
Excellent
8.0
Pros: The hotel was clean and the staff very nice and helpful.
Excellent
10.0
Pros: Such great staff! So helpful and they anticipated every need. A great experience!
Good
7.7
Pros: Essentials included.
OK
5.4
Pros: The hotel is conveniently located in the city
Details
Reviews
Overall 7.8 Good
Based on 6,088 reviews
Location
9.5
Service
7.0
Cleanliness
6.5
Food
6.1
Breakfast
5.8
Value for money
5.7
WiFi
5.7
Room
5.6
Vibe
5.4
Comfort
3.8
Amenities
2.9
Location
9.6
Service
8.0
Cleanliness
6.7
Value for money
6.2
Breakfast
6.0
Vibe
5.2
Room
5.2
WiFi
4.1
Comfort
3.7
Amenities
2.6
Location
9.6
Service
7.1
Cleanliness
6.1
Vibe
4.7
Room
4.6
Comfort
3.6
Amenities
2.4
Location
9.5
Service
7.5
Cleanliness
6.9
Value for money
6.1
Room
5.2
Vibe
4.3
Comfort
4.0
Amenities
2.8
Location
9.5
Service
7.1
Cleanliness
6.3
Value for money
5.7
Vibe
5.2
Room
5.0
Comfort
3.5
Amenities
3.0
4.0 OK
Pros: Clean with nice shower.
Cons: Small, no fridge, microwave, coffee maker, anything. Expect to pay for everything extra.
3.7 Mediocre
Pros: Convenient location
Cons: We were downgraded rooms and charged the same amount.
5.7 OK
Pros:
Cons: It was very loud; lots of LED lights that you had to creatively cover; and staff gives conflicting information about the no housekeeping $10 credit.
2.2 Mediocre
Pros: Nothing.
Cons: Room was really small. Room was run down. Dirty. Overpriced. Staff was not helpful when they gave us the wrong room (one even yelled at us).
6.2 Good
Pros:
Cons: The room was very small for the price. There was no place to put your clothes (no dresser). The room was a bit dirty. The elevators were extremely slow (but they had a sign stating that they were remodeling them so they became faster).
8.0 Excellent
Pros: Location on Michigan Ave is perfect, price is good
Cons: Really late check in (5pm), slow elevators, noisy hallways, outdated rooms, no free wifi
9.4 Excellent
Pros: Lovely hotel for great price on Michigan Ave.
It's close to everything cool in Chicago. Staff was friendly, and was helpful. When I forgot my toothbrush they were able to find one for us. The rooms were clean and well put together.
Cons:
9.4 Excellent
Pros: Raoul and the other breakfast servers were excellent
Cons: The carpet in my room1504 seemed old and dirty
8.0 Excellent
Pros: The hotel was clean and the staff very nice and helpful.
Cons: I didn't like the lack of parking specifics when booking the hotel. We were confused when we got there because there is a parking garage next to the hotel that the hotel uses but it was unclear if you go into the hotel to do this or just park in the garage.
10.0 Excellent
Pros: Such great staff! So helpful and they anticipated every need. A great experience!
Cons:
7.7 Good
Pros: Essentials included.
Cons: No room service. Waited forever for elevators.
5.4 OK
Pros: The hotel is conveniently located in the city
Cons: The cost of the room was very high. I was willing to pay the price but, my expectations were set high for such a small non-view room.
With a stay at Warwick Allerton - Chicago, you'll be centrally located in Chicago, just a 4-minute walk from Chicago Water Tower and 6 minutes by foot from John Hancock Center. Featured amenities include a 24-hour business center, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and meeting rooms.
The iconic Congress Plaza Hotel in downtown Chicago has served solo travelers, families, couples, politicians, and celebrities for the last 125 years. Its gracious lodgings and close proximity to many local attractions make it an ideal destination for guests from around the globe. Congress Plaza Hotel is located across from Grant Park, which overlooks Lake Michigan, and is about 30 minutes away from O’Hare International Airport. It's walking or driving distance from many major Chicago landmarks, including Shedd Aquarium, Navy Pier, Museum of Contemporary Art Chicago, and Magnificent Mile. Accommodations at Congress Plaza Hotel are stately and spacious. Guests can choose from the Lakeview King Room overlooking Grant Park and Lake Michigan, the Family Suite with two bedrooms, two TVs, and one bathroom, or the Deluxe Suite with picturesque views and a jacuzzi. There are smoking and non-smoking rooms available, and all have complimentary WiFi access. Congress Plaza Hotel offers many on-site amenities and activities. The 24-hour fitness center can set pulses racing, while the on-site barbershop, shoeshine, and same-day dry cleaning services can help prepare guests for an important meeting or a special night out. A full-service business center is ideal for sending or retrieving documents, and the charming gift shop offers one-stop shopping for special Chicago souvenirs. The hotel's Gold Room has been an in-demand spot for holding dream weddings for over a century. Congress Plaza Hotel offers various dining options that are as elegant and inviting as the hotel itself. Sidle up to the bar at Congress Lounge and enjoy a craft cocktail or beer while watching the latest Cub’s game. Gazebo Restaurant serves crave-worthy breakfast fare to get your day started right, and Rafael’s Restaurant dishes out classic American fare for lunch and dinner while diners enjoy stunning park views.
Overall 7.4 Good
Based on 12,778 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
OK
5.7
Pros: Good location. Friendly and efficient staff.
OK
4.5
Pros: Good location. Elegant lobby.
OK
4.8
Pros: I liked the atmosphere, vintage.
OK
5.7
Pros: Clean. Professional. Presentable.
Good
7.7
Pros: Location is everything.
Plumber was sent that day.
Excellent
8.0
Pros: The hotel is beautiful and in a great location.
Excellent
8.0
Pros: It’s classic start building the big room and nice of you I like the room service car that brought me coffee at 6:30 AM
OK
4.2
Pros: The view is nice lakeside.
OK
4.2
Pros: Staff were nice. Cool old building with lots of history. Location is great. Cheapest price in the area.
Excellent
10.0
Pros: Cold drink water available all the time in the lobby , the hotel is clean very polite workers, location was fine and the price for December it was perfect , it was my second time in that hotel and I will come next year too
Excellent
10.0
Pros: Is a good place
Mediocre
3.4
Pros: close to Soldier Field
Details
Reviews
Overall 7.4 Good
Based on 12,778 reviews
Location
9.4
Service
7.1
Value for money
6.2
Food
5.8
Room
5.6
WiFi
5.3
Vibe
5.0
Amenities
4.9
Breakfast
3.3
Wellness Area
1.4
Location
9.6
Service
7.4
Room
6.0
Vibe
4.3
Breakfast
3.7
WiFi
3.7
Location
9.5
Service
7.4
Room
5.6
Vibe
5.2
Amenities
4.8
WiFi
3.5
Breakfast
3.2
Location
9.4
Service
7.1
Value for money
6.2
Food
5.5
Room
5.3
Amenities
5.0
Vibe
4.6
WiFi
3.3
Location
9.6
Service
7.3
Value for money
6.4
Comfort
5.5
Room
5.0
Vibe
3.7
Breakfast
3.4
5.7 OK
Pros: Good location. Friendly and efficient staff.
Cons: Upon our arrival we loved the vintage aspect of the hotel. We attended a concert at the United Center and then were planning on coming back to our room for bed. When we arrived back to the hotel we discovered that there was a large Halloween party going on downstairs. When we got to the room it was almost 2am and the party was still very noisy. I googled to see if I could find info on when the party would be over. When googling our hotel, I came across several articles stating that this hotel is one of the most haunted hotels in not only Chicago, but the entire US. And come to find out we were staying on one of the most haunted floors across the hall from the most haunted room in the whole building. No wonder the room was so reasonably priced! We were totally freaked out and immediately packed our things and called a family member who lives in town to stay with. The hotel staff was understanding when we explained why we were leaving (after reading more about it we discovered that people leaving in the middle of their stay is not an uncommon occurance). Unfortunately, because we booked through kayak they were not able to refund us.
4.5 OK
Pros: Good location. Elegant lobby.
Cons: Heater did not work well. Could hear other room snoring. Toilet would run for extended amounts of time. Could hear all sorts of other pipes of showers running. Doorman did not believe that I was staying at the hotel when I was showing him my room card. Old building, renovations may need to start soon.
4.8 OK
Pros: I liked the atmosphere, vintage.
Cons: The room was so plain, needs pictures on the walls. Tv was tiny, basically no outlets, the bathroom had water pooling my the door, not sound proof whatsoever and they could at least have free coffee or something in the morning
5.7 OK
Pros: Clean. Professional. Presentable.
Cons: I didn't like that there wasn't a microwave in the whole building.
7.7 Good
Pros: Location is everything.
Plumber was sent that day.
Cons: I stayed in 634, north tower.
Little hot water
Gym was filthy, towels everywhere. Weights in the floor.
Toilet was clogged when we go there.
Don't touch the Fuji water, it's 4 dollars.
8.0 Excellent
Pros: The hotel is beautiful and in a great location.
Cons: The mattress was very uncomfortable.
8.0 Excellent
Pros: It’s classic start building the big room and nice of you I like the room service car that brought me coffee at 6:30 AM
Cons: It is a little rundown
4.2 OK
Pros: The view is nice lakeside.
Cons: The toilet wouldn’t flush, The bed felt like a wooden pallet wrapped in a cardboard box. The TV was microscopic compared to the distance from the bad and the size of the room. The refrigerator wouldn’t keep anything cool, and we only saw one member of staff the entire time we were staying there. Breakfast was ridiculously overpriced, and they got the order wrong. Overall, I will not be recommending this place. I didn’t like being asked if I was here for a Westworld convention. First off, there wasn’t a convention and second, people actually do wear plaid. Also, if you want to know if two men are together then don’t ask if they are brothers. Especially if the room has a king size bed. That just came across as stupid
4.2 OK
Pros: Staff were nice. Cool old building with lots of history. Location is great. Cheapest price in the area.
Cons: Stayed with my 11yo and 17yo girls. We didn’t sleep because what I can only describe as “ghosts” kept bothering us. At first I thought the kids were tired and paranoid because it is an old hotel after all, but then stuff happened to me. And I was pushed in the shower and something grabbed my hair while I was sitting on the toilet. We barely slept because we kept experiencing and hearing odd things. We left as soon as we could. Was too bad because we were tired all day and now my kids are scared to stay in hotels. Book this place if you like ghosts or anything else paranormal.
10.0 Excellent
Pros: Cold drink water available all the time in the lobby , the hotel is clean very polite workers, location was fine and the price for December it was perfect , it was my second time in that hotel and I will come next year too
Cons: 0
10.0 Excellent
Pros: Is a good place
Cons:
3.4 Mediocre
Pros: close to Soldier Field
Cons: No hot water - not even warm enough to take a shower. Slow and disengaged staff. Promised city or lake view ended up being a view of an AC unit and the parking lot for the hotel.
The iconic Congress Plaza Hotel in downtown Chicago has served solo travelers, families, couples, politicians, and celebrities for the last 125 years. Its gracious lodgings and close proximity to many local attractions make it an ideal destination for guests from around the globe. Congress Plaza Hotel is located across from Grant Park, which overlooks Lake Michigan, and is about 30 minutes away from O’Hare International Airport. It's walking or driving distance from many major Chicago landmarks, including Shedd Aquarium, Navy Pier, Museum of Contemporary Art Chicago, and Magnificent Mile. Accommodations at Congress Plaza Hotel are stately and spacious. Guests can choose from the Lakeview King Room overlooking Grant Park and Lake Michigan, the Family Suite with two bedrooms, two TVs, and one bathroom, or the Deluxe Suite with picturesque views and a jacuzzi. There are smoking and non-smoking rooms available, and all have complimentary WiFi access. Congress Plaza Hotel offers many on-site amenities and activities. The 24-hour fitness center can set pulses racing, while the on-site barbershop, shoeshine, and same-day dry cleaning services can help prepare guests for an important meeting or a special night out. A full-service business center is ideal for sending or retrieving documents, and the charming gift shop offers one-stop shopping for special Chicago souvenirs. The hotel's Gold Room has been an in-demand spot for holding dream weddings for over a century. Congress Plaza Hotel offers various dining options that are as elegant and inviting as the hotel itself. Sidle up to the bar at Congress Lounge and enjoy a craft cocktail or beer while watching the latest Cub’s game. Gazebo Restaurant serves crave-worthy breakfast fare to get your day started right, and Rafael’s Restaurant dishes out classic American fare for lunch and dinner while diners enjoy stunning park views.
With a stay at Inn of Chicago, you'll be centrally located in Chicago, just a 4-minute walk from Tribune Tower and 10 minutes by foot from John Hancock Center. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Overall 7.1 Good
Based on 5,766 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Good
7.1
Pros: The location is great--it's near the magnificent mile, train stops, tourist attractions. Our room was small and didn't have a view, but functional and clean.
OK
4.2
Pros: Great location to shopping.
OK
5.4
Pros: I loved the fact that it was right off of Michigan Ave.
Excellent
8.2
Pros: Staff very friendly, excellent location, great coffee shop right next door, comfortable large room
Excellent
10.0
Pros: Everything the location was perfect
Good
7.4
Pros: The hotel is great located walking distance to main atracttions and public transportation. Friendly staff and daily cleaning. Bed and pillows were super comfortable. Not the perfect hotel for what the price was but, again, location is more than convinient !
Excellent
8.5
Pros: price
Excellent
9.7
Pros: Location, value, clean rooms, friendly staff, great rooftop deck with view, quiet on the floors, lively in the lobby, gym equipment.
Good
6.0
Pros: location/price
Good
7.7
Pros: Great location for exploring the downtown. Computer and printer available in lobby for airline checkin and boarding pass print-off. Nice happy hour deals. Slept great on the very comfy king bed with ample pillows.
Excellent
9.7
Pros: Great location and a helpful and friendly staff.
Excellent
10.0
Pros: Hotel was great
Details
Reviews
Overall 7.1 Good
Based on 5,766 reviews
Location
9.4
Service
7.5
WiFi
7.0
Food
5.8
Vibe
4.1
Amenities
4.1
Cleanliness
4.0
Room
4.0
Comfort
3.7
Wellness Area
2.3
Breakfast
2.1
Location
9.5
Service
7.9
Cleanliness
4.1
Amenities
3.8
Room
3.7
Comfort
3.5
Vibe
3.3
Breakfast
2.3
Location
9.6