Best Chicago hotels near Loyola University Museum of Art
With a stay at The Peninsula Chicago, you'll be centrally located in Chicago, steps from Michigan Avenue and 2 minutes by foot from Chicago Water Tower. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service.
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Overall 9.5 Excellent
Based on 2,057 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
10.0
Pros: The question is what’s not to love
Excellent
10.0
Pros: Everything was above an beyond
Excellent
9.6
Pros: The staff was supremely helpful and courteous. We were upgraded upon arrival, and the room was beyond our expectations. Plenty of room for 3 adult women, great dressing room, separate tub and shower, 2 sinks, lots of counter space. We loved it!
Excellent
10.0
Pros: If money allows, this is where you need to be! Was so good that we didn't even leave the hotel for 2 days!!! Excellent! Spa was WONDERFUL!
Excellent
10.0
Pros: This place sets the standard for luxury hotel, everything was up to the highest quality and standard. Every gust matter, very welcoming staff ,friendly and helpful .
Excellent
10.0
Pros: If you think
Excellent
10.0
Pros: The staff was excellent and helpful. If I didn't know I was in Chicago, I would have thought I was in India at Oberoi. It didn't matter who the staff were--from front desk to housekeeping--they were helpful and pleasant. The iPad idea in the room was wonderful and there were no unnecessary calls to the front desk. Fabulous! Also, found out there is a Peninsula in New York and will be booking that hotel for our October trip.
Excellent
10.0
Pros: We were debating between the Four Seasons and The Peninsula, first world problems right, but some of our friends said there is no debate - go to The Pen - and they were so right!!!!!
Excellent
9.6
Pros: Attentive, polite and knowledgeable staff. Great location. Immaculately clean hotel. Convenient restaurant services.
Excellent
10.0
Pros: The room was beautiful and very clean. The housekeeping staff did a phenomenal job of servicing the room during the day and at turndown. I have to give a special mention to Bradley at the front desk. He was very polite and helpful in getting my questions answered. He had congratulatory cookies sent to the room for my daughter who had graduated high school. I highly recommend staying at this hotel!
Excellent
9.2
Pros: Overall it is great experience whatever the accommodations, restaurant, afternoon tea which are beyond my expectations
Excellent
10.0
Pros: Everything was amazing. Highly recommend. From the rooms to the facilities to the location just magnificent.
Details
Reviews
Overall 9.5 Excellent
Based on 2,057 reviews
Location
9.7
Vibe
9.6
Amenities
9.6
Cleanliness
9.3
Service
9.3
Room
9.3
Comfort
9.1
Wellness
9.0
Food
8.7
Breakfast
8.6
Pool
8.6
Value
4.1
Location
9.7
Amenities
9.2
Room
9.0
Service
9.0
Cleanliness
8.8
Comfort
8.8
Food
8.4
Location
9.7
Service
9.1
Room
8.8
Room
8.9
Service
8.8
10.0 Excellent
Pros: The question is what’s not to love
Cons:
10.0 Excellent
Pros: Everything was above an beyond
Cons:
9.6 Excellent
Pros: The staff was supremely helpful and courteous. We were upgraded upon arrival, and the room was beyond our expectations. Plenty of room for 3 adult women, great dressing room, separate tub and shower, 2 sinks, lots of counter space. We loved it!
Cons: The service in the lobby dining area (where we had breakfast) was somewhat inattentive.
10.0 Excellent
Pros: If money allows, this is where you need to be! Was so good that we didn't even leave the hotel for 2 days!!! Excellent! Spa was WONDERFUL!
Cons: not one thing
10.0 Excellent
Pros: This place sets the standard for luxury hotel, everything was up to the highest quality and standard. Every gust matter, very welcoming staff ,friendly and helpful .
Cons: Nothing.
10.0 Excellent
Pros: If you think
Cons:
10.0 Excellent
Pros: The staff was excellent and helpful. If I didn't know I was in Chicago, I would have thought I was in India at Oberoi. It didn't matter who the staff were--from front desk to housekeeping--they were helpful and pleasant. The iPad idea in the room was wonderful and there were no unnecessary calls to the front desk. Fabulous! Also, found out there is a Peninsula in New York and will be booking that hotel for our October trip.
Cons: Taking two elevators to the street level.
10.0 Excellent
Pros: We were debating between the Four Seasons and The Peninsula, first world problems right, but some of our friends said there is no debate - go to The Pen - and they were so right!!!!!
Cons: After all the additional charges are added. Room service was crazy expensive. $79 for breakfast didn’t seem right even when you are committed to spending money fir a nice vacay
9.6 Excellent
Pros: Attentive, polite and knowledgeable staff. Great location. Immaculately clean hotel. Convenient restaurant services.
Cons: The hotel needs two swimming pools. A lap pool is all that is available for families. There needs to be a lap pool and a pool for children. It was very difficult swimming laps with children playing around me. The pool area is too small for children to enjoy and have fun. We experienced be awakened in the middle of the night from the sound of dance music being played at a wedding party in the hotel. We were on the 8th floor. We called the main desk and complained...they offered to move us to another room...why would we do that in the middle of the night? The deep base sound continued for another hour. This is unacceptable in a facility like the Peninsula...management needs to address this issue to avoid such a thing happening to others in the future. Truthfully we loved the privacy and location of our room but the noise from the party was very inconsiderate for others staying at the hotel. The noise should have been addressed and stopped by management immediately.
10.0 Excellent
Pros: The room was beautiful and very clean. The housekeeping staff did a phenomenal job of servicing the room during the day and at turndown. I have to give a special mention to Bradley at the front desk. He was very polite and helpful in getting my questions answered. He had congratulatory cookies sent to the room for my daughter who had graduated high school. I highly recommend staying at this hotel!
Cons: I have nothing bad to say about my stay.
9.2 Excellent
Pros: Overall it is great experience whatever the accommodations, restaurant, afternoon tea which are beyond my expectations
Cons: Since I rented car and authentized hotel parking, one day the employee picked up wrong car for me, back and forth, the correction made me wait nearly one hour which is shock!
10.0 Excellent
Pros: Everything was amazing. Highly recommend. From the rooms to the facilities to the location just magnificent.
Cons:
With a stay at The Peninsula Chicago, you'll be centrally located in Chicago, steps from Michigan Avenue and 2 minutes by foot from Chicago Water Tower. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service.
The prestigious AAA Five Diamond award-winning Waldorf Astoria Chicago offers Parisian-inspired elegance in downtown's Gold Coast neighborhood. An urban sanctuary, the hotel offers easy access to all the city has to offer. Expansive guest rooms and suites feature private terraces, fireplaces, white Carrara marble bathrooms with soaking tubs, separate showers and vanities with inset LCD televisions, lavish bath amenities, and plush terry cloth bathrobes. WiFi is complimentary in all guest rooms. The award-winning Waldorf Spa & Health Club helps guests truly relax with spa and salon services, indoor lap pool, cardio and personal training sessions and wellness classes. With two Michael Mina Restaurants serving seasonal French cuisine, guests have both casual and fine dining options so they don’t need to leave the property.
Overall 9.3 Excellent
Based on 1,181 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
10.0
Pros: Location and hotel itself.
Excellent
10.0
Pros: Immaculate, amazing attention to details, superb house keeping staff, 24 hour room service with excellent food
Good
7.1
Pros: The size of the room!
Excellent
10.0
Pros: The room was lovely, very comfortable.
Excellent
10.0
Pros: The eucalyptus steam room in the spa was wonderful! Also, the valet washed and vacuumed out my car!!
Excellent
10.0
Pros: I loved everything about the hotel
Excellent
10.0
Pros: The best experience at a hotel I've ever had. We stayed here for a night to treat to ourselves to a little romantic weekend in Chicago, and our experience at Waldorf Astoria so wonderful that we will likely return every year! The hotel staff was so friendly and immediately changed our bedding to hypoallergenic when I mentioned my down feather allergy while checking in. The room was immaculate and sparkling clean, but also it simply felt like a room that we actually wanted to spend time in. Overall, a wonderful first time at a Waldorf Astoria property (and certainly not the last).
Excellent
10.0
Pros: Elegance, service from staff.
Excellent
9.6
Excellent
10.0
Pros: ORIGINAL ROOM HAD AN ISSUE, SO THE MANAGER UPGRADED THE ROOM AT NO EXTRA CHARGE. THE ROOM WAS AMAZING AND EXCEEDED MY EXPECTATIONS. THANK YOU FOR A WONDERFUL EXPERIENCE CHARLES.
Excellent
10.0
Pros: The staff was incredible, from the front door group, to the front desk, to housekeeping, and food service.....all top shelf
Okay
5.4
Pros: Location.
Details
Reviews
Overall 9.3 Excellent
Based on 1,181 reviews
Location
9.6
Breakfast
9.3
Service
8.9
Room
8.6
Comfort
8.3
Amenities
8.3
Wellness
8.2
Pool
8.0
Food
7.9
Value
5.2
Location
9.7
Service
8.4
Room
8.2
Comfort
8.0
Service
8.8
Cleanliness
8.7
Room
8.4
10.0 Excellent
Pros: Location and hotel itself.
Cons: Nothing
10.0 Excellent
Pros: Immaculate, amazing attention to details, superb house keeping staff, 24 hour room service with excellent food
Cons:
7.1 Good
Pros: The size of the room!
Cons: Furniture needs to be better kept.
10.0 Excellent
Pros: The room was lovely, very comfortable.
Cons: The person at the front desk told us we'd have coffee service in the morning, even asking us what time we'd like it, but it did not arrive. There was no mention of the $20 breakfast or the $50 dinner in the booking.com information.
10.0 Excellent
Pros: The eucalyptus steam room in the spa was wonderful! Also, the valet washed and vacuumed out my car!!
Cons: No! I absolutely loved everything!
10.0 Excellent
Pros: I loved everything about the hotel
Cons:
10.0 Excellent
Pros: The best experience at a hotel I've ever had. We stayed here for a night to treat to ourselves to a little romantic weekend in Chicago, and our experience at Waldorf Astoria so wonderful that we will likely return every year! The hotel staff was so friendly and immediately changed our bedding to hypoallergenic when I mentioned my down feather allergy while checking in. The room was immaculate and sparkling clean, but also it simply felt like a room that we actually wanted to spend time in. Overall, a wonderful first time at a Waldorf Astoria property (and certainly not the last).
Cons: We ordered room service for breakfast and it felt underwhelming in quality for the price that we paid, but overall it tasted fine. Noticed that the fireplace didn't work, but it was the middle of August so I'm guessing it was just disabled.
10.0 Excellent
Pros: Elegance, service from staff.
Cons:
9.6 Excellent
Pros:
Cons: Room service was slow
10.0 Excellent
Pros: ORIGINAL ROOM HAD AN ISSUE, SO THE MANAGER UPGRADED THE ROOM AT NO EXTRA CHARGE. THE ROOM WAS AMAZING AND EXCEEDED MY EXPECTATIONS. THANK YOU FOR A WONDERFUL EXPERIENCE CHARLES.
Cons:
10.0 Excellent
Pros: The staff was incredible, from the front door group, to the front desk, to housekeeping, and food service.....all top shelf
Cons:
5.4 Okay
Pros: Location.
Cons: Drop off service was never available. Shower didn’t function properly. Computers were down which delayed are checkin.
The prestigious AAA Five Diamond award-winning Waldorf Astoria Chicago offers Parisian-inspired elegance in downtown's Gold Coast neighborhood. An urban sanctuary, the hotel offers easy access to all the city has to offer. Expansive guest rooms and suites feature private terraces, fireplaces, white Carrara marble bathrooms with soaking tubs, separate showers and vanities with inset LCD televisions, lavish bath amenities, and plush terry cloth bathrobes. WiFi is complimentary in all guest rooms. The award-winning Waldorf Spa & Health Club helps guests truly relax with spa and salon services, indoor lap pool, cardio and personal training sessions and wellness classes. With two Michael Mina Restaurants serving seasonal French cuisine, guests have both casual and fine dining options so they don’t need to leave the property.
Stay at Conrad Chicago and be in the center of it all. Enjoy sleek and contemporary accommodations plus access to the city’s most exciting destinations. Guest rooms and suites feature smart lighting, 65-inch TVs, cell phone guest room entry, and luxurious black granite entry ways and bathrooms. You’ll gaze out your window to see one of the most renowned shopping districts in the world, the Magnificent Mile, boasting more than 460 designer boutiques, acclaimed restaurants and world-class museums. On site, there are two inspiring culinary experiences each combining bold flavors and inspired cocktails with unmatched views of the city. Baptiste & Bottle specializes in bourbon and provisions, while Noyane, a seasonal rooftop restaurant, delivers exceptional Japanese cuisine and craft cocktails.
Overall 9.2 Excellent
Based on 1,122 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
9.6
Pros: The central location is killer. Additionally, the rooms are extremely well-appointed and comfortable. The stylish decor and amazing bathroom make it worth the visit. If you are looking for a quiet, modern, but not austere experience, this is the place.
Excellent
10.0
Pros: Everything you would expect and more of a 5 star hotel! Service we received when we went to pick up keys for our second room was amazing, we were even offered an upgrade to the business suite because our room wasn't ready yet. The room was so comfortable, large and clean. Our stay was so luxurious and amazing.
Good
6.7
Pros: Location
Good
7.1
Pros: Cleanliness
Excellent
10.0
Pros: The staff
Excellent
10.0
Pros: The rooms were very spacious and nicely appointed
Excellent
9.6
Pros: Good service! Check in staff sent complimentary champagne to my room for my birthday. Nice touch! Truly appreciated it. Thank you! Spacious, comfortable and clean rooms including bathroom. Centric location! Walking distance to several attractions!
Excellent
10.0
Pros: It was a fine establishment.
Excellent
10.0
Pros: Our 2 rooms were beautiful! They were very clean and both had lovely views.
Excellent
10.0
Pros: Clean and tidy. Great location in Chicago.
Excellent
10.0
Pros: Rooms, beds, pillows were great!
Excellent
9.6
Pros: The staff was amazing and supportive
Details
Reviews
Overall 9.2 Excellent
Based on 1,122 reviews
Location
9.8
Cleanliness
9.2
Wellness
9.2
Room
9.2
Vibe
9.1
Comfort
8.6
Service
8.6
WiFi
7.4
Bar
7.2
Breakfast
5.6
Location
9.9
Room
9.6
Cleanliness
9.3
Service
8.8
Comfort
8.6
Value
7.8
Location
9.8
Room
8.9
Comfort
8.5
Service
7.9
Location
9.8
Service
8.4
9.6 Excellent
Pros: The central location is killer. Additionally, the rooms are extremely well-appointed and comfortable. The stylish decor and amazing bathroom make it worth the visit. If you are looking for a quiet, modern, but not austere experience, this is the place.
Cons: There isn't really anything to say negative about this property. It's well kept and quiet. The experience from check-in to check out is what you would expect from a hotel of this class. I would definitely stay here again.
10.0 Excellent
Pros: Everything you would expect and more of a 5 star hotel! Service we received when we went to pick up keys for our second room was amazing, we were even offered an upgrade to the business suite because our room wasn't ready yet. The room was so comfortable, large and clean. Our stay was so luxurious and amazing.
Cons: N/A
6.7 Good
Pros: Location
Cons: The hotel is new, but it already feels very dated. Furtniture is a main drawback - oddly coloured and does not stand up well to tear and wear.
7.1 Good
Pros: Cleanliness
Cons: The heavily advertising of a “magnificent view” of Michigan Avenue is a joke. My view was basically a rooftop with at least 10 industrial fans Such B S!
10.0 Excellent
Pros: The staff
Cons:
10.0 Excellent
Pros: The rooms were very spacious and nicely appointed
Cons: The lighting was difficult to figure out
9.6 Excellent
Pros: Good service! Check in staff sent complimentary champagne to my room for my birthday. Nice touch! Truly appreciated it. Thank you! Spacious, comfortable and clean rooms including bathroom. Centric location! Walking distance to several attractions!
Cons: Allowed cleaning in on one day of my 4 night stay. They cleaned well but no vacuuming!
10.0 Excellent
Pros: It was a fine establishment.
Cons: Nope
10.0 Excellent
Pros: Our 2 rooms were beautiful! They were very clean and both had lovely views.
Cons: Our stay was perfect!
10.0 Excellent
Pros: Clean and tidy. Great location in Chicago.
Cons:
10.0 Excellent
Pros: Rooms, beds, pillows were great!
Cons: Nothing, everything was great!
9.6 Excellent
Pros: The staff was amazing and supportive
Cons: Cost
Stay at Conrad Chicago and be in the center of it all. Enjoy sleek and contemporary accommodations plus access to the city’s most exciting destinations. Guest rooms and suites feature smart lighting, 65-inch TVs, cell phone guest room entry, and luxurious black granite entry ways and bathrooms. You’ll gaze out your window to see one of the most renowned shopping districts in the world, the Magnificent Mile, boasting more than 460 designer boutiques, acclaimed restaurants and world-class museums. On site, there are two inspiring culinary experiences each combining bold flavors and inspired cocktails with unmatched views of the city. Baptiste & Bottle specializes in bourbon and provisions, while Noyane, a seasonal rooftop restaurant, delivers exceptional Japanese cuisine and craft cocktails.
The Talbott Hotel in the heart of the Gold Coast offers spacious rooms with complimentary amenities including wireless internet, Apple Mac Mini computers and access to Equinox Fitness. Located steps from Chicagos Magnificent Mile and Rush Street, the heart of Chicagos nightlife. Voted as an Orbitz Best of the Best hotel three years in a row, The Talbott Hotel is recognized as a leader in both leisure and business travel. It offers impeccable service with its concierge staff, all Les Clefs d"Or members, to assist with your every need. Mercadito Kitchen is the on site restaurant and lounge managed by the award winning team of Mercadito Hospitality.
Overall 9.0 Excellent
Based on 1,948 reviews
All reviews
- All reviews
- Couples
- Families
- Business
Excellent
9.2
Pros: Very nice hotel with an excellent location (everything is near shops, restaurants, cafe, etc). This hotel is located in the Magnificient Mile shopping district for luxury brands. Is not so far to get the Loop (touristics places of Chicago), honestly we walked everyday. The room was modern, clean and comfy. You should try the hotel breakfast (20 East restaurant), is a la carte but is worth it. Btw, this hotel is pet friendly! Definitely will come back to the Talbott again :)
Excellent
10.0
Pros: Great location, good restaurant/bar and a very attentive and friendly staff. They also upgraded our bed selection to a King from 2 queens and accommodated a very late checkout due to a medical issue I had to attend to while in Chicago.
Excellent
9.6
Pros: Excellent location within reasonable walking distance of restaurants and local attractions. Staff are very helpful and friendly. Room was comfortable and spacious with great amenities.
Excellent
10.0
Pros: The staff was very friendly and the rooms were very clean! The gentleman outside that did the valet parking were very sweet and helpful I will definitely be back!
Excellent
9.2
Excellent
10.0
Pros: Excellent location for our visit
Excellent
9.6
Pros: Small in the center of the city
Excellent
9.2
Pros: Clean and room very spacious
Excellent
10.0
Pros: Great location and friendly helpful staff. Comfortable bed and great bathroom.
Excellent
10.0
Pros: Very spacious and sparkling clean room, very comfy beds and it even has automated blinds. Lovely tub and bathroom. Really well located hotel!
Good
6.3
Excellent
10.0
Pros: Tim the Concierge was most helpful and informative! Front desk personnel were super nice and professional. Doormen were outstanding!
Details
Reviews
Overall 9.0 Excellent
Based on 1,948 reviews
Location
9.6
Service
9.2
WiFi
8.6
Comfort
8.1
Room
7.8
Value
7.7
Breakfast
7.5
Amenities
5.8
Wellness
4.3
Location
9.4
Service
9.3
Comfort
7.8
Value
7.7
Room
7.7
Amenities
5.3
Location
9.6
Service
9.5
Food
8.6
Value
8.1
Room
7.7
Amenities
6.0
Location
9.7
Service
8.9
Comfort
7.9
Value
7.8
Vibe
6.3
Room
6.1
Amenities
5.3
9.2 Excellent
Pros: Very nice hotel with an excellent location (everything is near shops, restaurants, cafe, etc). This hotel is located in the Magnificient Mile shopping district for luxury brands. Is not so far to get the Loop (touristics places of Chicago), honestly we walked everyday. The room was modern, clean and comfy. You should try the hotel breakfast (20 East restaurant), is a la carte but is worth it. Btw, this hotel is pet friendly! Definitely will come back to the Talbott again :)
Cons: There is only two elevators and it was a bit slow, but you can deal with it. Service in the 20 East restaurant was a bit poor, they didn't pay much attention, I waited long to be attended.
10.0 Excellent
Pros: Great location, good restaurant/bar and a very attentive and friendly staff. They also upgraded our bed selection to a King from 2 queens and accommodated a very late checkout due to a medical issue I had to attend to while in Chicago.
Cons: Parking was expensive... $50/day to self park! Hey, it’s Chicago!
9.6 Excellent
Pros: Excellent location within reasonable walking distance of restaurants and local attractions. Staff are very helpful and friendly. Room was comfortable and spacious with great amenities.
Cons: Would have liked tea/coffee making facility in room.
10.0 Excellent
Pros: The staff was very friendly and the rooms were very clean! The gentleman outside that did the valet parking were very sweet and helpful I will definitely be back!
Cons: I loved every second of it.
9.2 Excellent
Pros:
Cons: No in room coffee
10.0 Excellent
Pros: Excellent location for our visit
Cons: Nothing
9.6 Excellent
Pros: Small in the center of the city
Cons: Our room had not the best location a little dark
9.2 Excellent
Pros: Clean and room very spacious
Cons:
10.0 Excellent
Pros: Great location and friendly helpful staff. Comfortable bed and great bathroom.
Cons: There is complementary coffee in the lobby however, I’m room coffee would have been preferred.
10.0 Excellent
Pros: Very spacious and sparkling clean room, very comfy beds and it even has automated blinds. Lovely tub and bathroom. Really well located hotel!
Cons:
6.3 Good
Pros:
Cons: The queen room didn't come with blackout curtains, there isn't a dresser, the televisions didn't work in my room and neither my colleagues. We asked if they could fix them and the front desk said to restart it, which we did and nothing happened. They sent an "engineer" to fix it and if you turned the television off, it wouldn't work again. The bed wasn't the best...I expected a lot more. A la quinta would have been more comfortable...
10.0 Excellent
Pros: Tim the Concierge was most helpful and informative! Front desk personnel were super nice and professional. Doormen were outstanding!
Cons:
The Talbott Hotel in the heart of the Gold Coast offers spacious rooms with complimentary amenities including wireless internet, Apple Mac Mini computers and access to Equinox Fitness. Located steps from Chicagos Magnificent Mile and Rush Street, the heart of Chicagos nightlife. Voted as an Orbitz Best of the Best hotel three years in a row, The Talbott Hotel is recognized as a leader in both leisure and business travel. It offers impeccable service with its concierge staff, all Les Clefs d"Or members, to assist with your every need. Mercadito Kitchen is the on site restaurant and lounge managed by the award winning team of Mercadito Hospitality.
Eurostars Magnificent Mile is located in the heart of Chicago, in the prestigious River North neighborhood, surrounded by the shops, bars and restaurants of the iconic Magnificent Mile. The hotel features an industrial-chic style with exposed concrete ceilings and avant-garde elements which contrast with the wooden floors and soft tones of all the rooms, creating a cozy atmosphere. Moreover, there is a wellness area offering a wide variety of beauty and massage treatments, as well as a sauna. Guests can also enjoy dinner at the Portsmith restaurant, which serves fish and seafood, or end the day while tasting a cocktail on the Apogee terrace.
Overall 9.0 Excellent
Based on 1,084 reviews
All reviews
- All reviews
Excellent
9.6
Pros: I liked the location a lot
Excellent
9.0
Pros: Staff was friendly and very knowledgeable about the area.
Excellent
9.6
Pros: Bed was great, location amazing and fair price!
Excellent
8.8
Pros: Bed was very comfortable. The panoramic windows were amazing!
Excellent
10.0
Pros: The rooms
Excellent
10.0
Pros: Love the design
Mediocre
3.0
Pros: Nothing
Excellent
10.0
Pros: The staff was amazing from the door guy TG to the front staff at check in . Very polite and caring! I like the room and Birthday gift of wine.
Good
7.1
Pros: Proximity to everything
Excellent
10.0
Pros: My flight was canceled and they allowed me to change my booking twice and keep the same rates because I caught a later flight. I love that they changed my room from the balcony view. I love the huge windows and the light. The bed was comfortable. The rooftop lounge was the icing on the cake!!! Great views. Warm fireplace. Great drinks. This is my 4th time in Chicago and I’ve stayed here 3 times.
Excellent
10.0
Pros: Very comfortable.
Excellent
10.0
Pros: Excellent bedding, excellent spa and restaurant
Excellent
8.0
Pros: rooms are clean and modern with quality furnishings. Bed was pure luxury. Views over Chicago city are amazing.
Good
7.7
Pros: The bed was really comfortable. I liked it so much
Okay
5.0
Okay
5.0
Pros: location and services
Good
7.7
Pros: shower and bed
Good
7.6
Pros: $self.pros
Excellent
8.0
Pros: Clean--VERY friendly staff--Great value for Chicago--Even turned down the bedding--Classy--I'll be back !!!
Good
6.8
Pros: The room size and the location are very nice. Service is very good. It also provides continental breakfast.
Excellent
8.0
Pros: The view was great! We stayed on a corner room on the 8th floor. The two corner walls consisted of huge windows!
Good
7.2
Pros: The spacious rooms and rain shower.
Details
Reviews
Overall 9.0 Excellent
Based on 1,084 reviews
Cleanliness
9.2
Comfort
9.1
Location
9.5
Services
8.9
Staff
9.0
Value for money
8.5
9.6 Excellent
Pros: I liked the location a lot
Cons: The hotel is nice, but I did not consider it a true luxury hotel
9.0 Excellent
Pros: Staff was friendly and very knowledgeable about the area.
Cons:
9.6 Excellent
Pros: Bed was great, location amazing and fair price!
Cons: We wish the rooftop bar was open on weekdays.
8.8 Excellent
Pros: Bed was very comfortable. The panoramic windows were amazing!
Cons: The bathroom door wouldn’t stay closed. It was a barn door but would roll open.
10.0 Excellent
Pros: The rooms
Cons: Nothing
10.0 Excellent
Pros: Love the design
Cons:
3.0 Mediocre
Pros: Nothing
Cons: The floors are slanted. There are no soft lights to aid a trip to the bathroom, only a bright light that shines in the room. This is definitely not a 4 star hotel.
10.0 Excellent
Pros: The staff was amazing from the door guy TG to the front staff at check in . Very polite and caring! I like the room and Birthday gift of wine.
Cons: I liked everything!
7.1 Good
Pros: Proximity to everything
Cons: Besides TJ, bellman, and the spa staff, everyone else was unpleasant.
10.0 Excellent
Pros: My flight was canceled and they allowed me to change my booking twice and keep the same rates because I caught a later flight. I love that they changed my room from the balcony view. I love the huge windows and the light. The bed was comfortable. The rooftop lounge was the icing on the cake!!! Great views. Warm fireplace. Great drinks. This is my 4th time in Chicago and I’ve stayed here 3 times.
Cons: Nothing to do with the room or hotel.... just that the people that live in the building across the street will watch you if you leave your windows open.
10.0 Excellent
Pros: Very comfortable.
Cons:
10.0 Excellent
Pros: Excellent bedding, excellent spa and restaurant
Cons: Bathroom sink too slow when draining
8.0 Excellent
Pros: rooms are clean and modern with quality furnishings. Bed was pure luxury. Views over Chicago city are amazing.
Cons:
7.7 Good
Pros: The bed was really comfortable. I liked it so much
Cons: Pay TV
5.0 Okay
Pros:
Cons: The showers in these rooms lack curtains or doors; about an inch of water collected on the floor during every shower and you will spend quite a bit of your time (and all of your clean towels) swabbing it up. They're very, very poorly - and wastefully - designed.
5.0 Okay
Pros: location and services
Cons:
7.7 Good
Pros: shower and bed
Cons: water, sodas at minibar is not included
7.6 Good
Cons: They charged the full stay at the time of booking, which is really not the deal when using Booking.com!!!
8.0 Excellent
Pros: Clean--VERY friendly staff--Great value for Chicago--Even turned down the bedding--Classy--I'll be back !!!
Cons: Nope
6.8 Good
Pros: The room size and the location are very nice. Service is very good. It also provides continental breakfast.
Cons: Could hear the noise from the room next door.
8.0 Excellent
Pros: The view was great! We stayed on a corner room on the 8th floor. The two corner walls consisted of huge windows!
Cons: The room was smaller than what I thought it would be. I was disappointed to find out that the rooftop lounge was not open yet.
7.2 Good
Pros: The spacious rooms and rain shower.
Cons: The resturant food was ok but way overpriced.
Eurostars Magnificent Mile is located in the heart of Chicago, in the prestigious River North neighborhood, surrounded by the shops, bars and restaurants of the iconic Magnificent Mile. The hotel features an industrial-chic style with exposed concrete ceilings and avant-garde elements which contrast with the wooden floors and soft tones of all the rooms, creating a cozy atmosphere. Moreover, there is a wellness area offering a wide variety of beauty and massage treatments, as well as a sauna. Guests can also enjoy dinner at the Portsmith restaurant, which serves fish and seafood, or end the day while tasting a cocktail on the Apogee terrace.
The recently renovated Sofitel Chicago Magnificent Mile provides 4-star downtown Chicago hotel accommodations minutes from Lake Michigan, Navy Pier, the Museum of Contemporary Art, Millenium Park, the John Hancock Center, the Chicago Water Tower, and upscale boutiques. Designed by French architect Jean-Paul Viguier, our downtown Chicago hotel is a 32-floor prism of glass, boasting 415 rooms, including 33 luxurious suites. Modern design and refined European approach to hospitality take center stage.
Overall 8.9 Excellent
Based on 11,593 reviews
All reviews
- All reviews
- Couples
- Business
- Families
- Solo
Mediocre
2.5
Pros: Room was clean.
Excellent
9.6
Pros: Bed comfy but comforter too warm
Good
6.3
Good
7.9
Pros: Great coffee served in a French press in the hotel restaurant. The bartender, I don’t remember her name, at Le Bar made an awesome cosmo martini. One of the days we were there several staff members went on strike, started banging drums and yelling quite early Sunday morning, 4:00 AM, so our sleep was interrupted that night. We were given a complimentary buffet breakfast that morning which was a very nice gesture by the management.
Excellent
10.0
Pros: Good room / view / excellent location close to restaurants / grocery / shopping
Excellent
8.3
Pros: Pillow and comforter Closet light Restaurant food
Excellent
10.0
Pros: I like everything about the hotel, especially the location. My mother lives across the street and my sister lives a block away.
Excellent
10.0
Pros: The entire experience was positive. The staff was helpful and welcoming, the rooms were well appointed with comfortable beds and the bar was terrific.
Excellent
10.0
Good
7.9
Excellent
8.8
Pros: The bed is comfortable. The bathroom large and modern. The window shade was nice.
Excellent
10.0
Pros: The location is absolutely perfect
Details
Reviews
Overall 8.9 Excellent
Based on 11,593 reviews
Location
9.5
Vibe
9.3
Room
8.4
Service
8.4
WiFi
7.7
Breakfast
6.9
Location
9.5
Room
8.4
Service
8.3
WiFi
6.6
Breakfast
6.4
Food
6.0
Value
5.4
Location
9.3
Service
8.5
Room
8.4
Cleanliness
8.1
WiFi
6.7
Breakfast
6.6
Vibe
9.4
Location
9.4
Cleanliness
8.7
Service
8.3
Room
8.1
Breakfast
7.4
Value
5.3
Location
9.6
Room
8.4
Cleanliness
8.1
Service
8.0
Breakfast
7.2
2.5 Mediocre
Pros: Room was clean.
Cons: Extremely loud beginning at 4am made it impossible to sleep. Drums banging, screaming, whistles being blown, pots and pans being banged together, completely ridiculous for the price we paid to stay one night.
9.6 Excellent
Pros: Bed comfy but comforter too warm
Cons:
6.3 Good
Pros:
Cons: I was disgusted to see someone else's hair on the bathroom floor & sink on the day we checked in. We also didn't have an ice bucket in our room.
7.9 Good
Pros: Great coffee served in a French press in the hotel restaurant. The bartender, I don’t remember her name, at Le Bar made an awesome cosmo martini. One of the days we were there several staff members went on strike, started banging drums and yelling quite early Sunday morning, 4:00 AM, so our sleep was interrupted that night. We were given a complimentary buffet breakfast that morning which was a very nice gesture by the management.
Cons: The striking workers
10.0 Excellent
Pros: Good room / view / excellent location close to restaurants / grocery / shopping
Cons:
8.3 Excellent
Pros: Pillow and comforter Closet light Restaurant food
Cons:
10.0 Excellent
Pros: I like everything about the hotel, especially the location. My mother lives across the street and my sister lives a block away.
Cons: I hate the resort fee. It's just a way of trying to make the room look less expensive than it really is. I would much rather be told what the room costs without the bull.
10.0 Excellent
Pros: The entire experience was positive. The staff was helpful and welcoming, the rooms were well appointed with comfortable beds and the bar was terrific.
Cons: Parking is very expensive even if you self park.
10.0 Excellent
Pros:
Cons: Needed a shower cap and had to make do.
7.9 Good
Pros:
Cons: Frankly we didn't feel welcome! Customer should be centric for everyone in the hotel , however that didn't appear so.
8.8 Excellent
Pros: The bed is comfortable. The bathroom large and modern. The window shade was nice.
Cons:
10.0 Excellent
Pros: The location is absolutely perfect
Cons: The fridge in my room was broken. Got a new one within 15 minutes of request
The recently renovated Sofitel Chicago Magnificent Mile provides 4-star downtown Chicago hotel accommodations minutes from Lake Michigan, Navy Pier, the Museum of Contemporary Art, Millenium Park, the John Hancock Center, the Chicago Water Tower, and upscale boutiques. Designed by French architect Jean-Paul Viguier, our downtown Chicago hotel is a 32-floor prism of glass, boasting 415 rooms, including 33 luxurious suites. Modern design and refined European approach to hospitality take center stage.
At the Hyatt Centric Chicago Magnificent Mile Hotel, you're in the heart of Chicago, steps from Michigan Avenue, the Gold Coast neighborhood, and Lake Michigan.Shining like a diamond in downtown Chicago, the outside of our hotel is sleek and modern; inside guests will enjoy the brand new $25M fully renovated product with modern design completed in June 2013. Guests will enjoy brand new rooms, with 46 inch LCD TVs, mini fridge, and a luxurious design.
Overall 8.9 Excellent
Based on 3,737 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10.0
Pros: Very comfortable beds
Excellent
9.6
Pros: The employees
Good
7.5
Pros: Location was fantastic. Staff were friendly and dealt with some of our issues.
Excellent
10.0
Pros: Staff was amazing!!! Very engaging, excellent people skills, and all had smiles on their faces. The second we walked in, we were made to feel at home. They even upgraded my room for free to a deluxe king suite (honeymoon), gave me 2 vouchers for the breakfast buffet, which by the way, was DE-LICIOUS. Loved the location of the hotel. We were right around everything. I have discounts at any Hilton hotels, but we're super happy we chose the Hyatt! We are certainly coming back here before the year is out. We LOVED IT!!! Definitely a 5-Star hotel in our opinion!!!
Excellent
10.0
Pros: It is located close to wonderful restaurants and great shopping. I liked everything.
Excellent
9.2
Pros: Great location, close to main attractions, helpful staff. Very nice large room with comfortable bed and great bathroom. Enjoyed the happy hour cocktails.
Excellent
9.5
Pros: Location , security, friendly staff, nice one
Excellent
10.0
Pros: Great Location great staff and service.
Excellent
10.0
Pros: The staff were super friendly and helpful. We stayed 7 nights and ate in the Restaurant on 3 occasions and the food was superb. The location was awesome and close to everything, especially if you love to shop.
Good
6.0
Pros: Within walking distance to many places.
Excellent
10.0
Pros: I had an issue with my room and the gal who checked me in worked about 35 minutes trying to find me another room. Ultimately she found me a room that was available in two days, which was fine with me. There were a lot of conventions in town.
Excellent
10.0
Pros: Very modern
Details
Reviews
Overall 8.9 Excellent
Based on 3,737 reviews
Location
9.5
Bar
9.2
Cleanliness
9.1
Service
8.8
Room
8.5
WiFi
8.3
Comfort
7.7
Breakfast
6.9
Pool
5.4
Bar
9.3
Cleanliness
9.2
Location
9.1
Service
8.9
Room
7.5
Breakfast
6.6
Pool
5.9
Value
4.8
Location
9.8
Cleanliness
9.1
Room
8.7
Service
8.5
Comfort
8.1
Breakfast
7.2
Pool
5.4
Location
9.6
Room
8.3
Service
8.2
Location
9.4
Service
8.9
Room
8.2
Comfort
7.7
10.0 Excellent
Pros: Very comfortable beds
Cons:
9.6 Excellent
Pros: The employees
Cons: Nothing
7.5 Good
Pros: Location was fantastic. Staff were friendly and dealt with some of our issues.
Cons: Several problems - it start with the hotel being over booked. I called them when our flights were delayed and they said no problem but when we arrived we ended up put four in one room for the first night. Good news they did not charge us for the room but left the cot in the room for the next four nights. In the second room the bathroom door did not close properly and they said they would fix it but did not. The finally day they did not do the room up so we were out of coffee! All small things but expect more from Hyatt.
10.0 Excellent
Pros: Staff was amazing!!! Very engaging, excellent people skills, and all had smiles on their faces. The second we walked in, we were made to feel at home. They even upgraded my room for free to a deluxe king suite (honeymoon), gave me 2 vouchers for the breakfast buffet, which by the way, was DE-LICIOUS. Loved the location of the hotel. We were right around everything. I have discounts at any Hilton hotels, but we're super happy we chose the Hyatt! We are certainly coming back here before the year is out. We LOVED IT!!! Definitely a 5-Star hotel in our opinion!!!
Cons: I liked everything!!!
10.0 Excellent
Pros: It is located close to wonderful restaurants and great shopping. I liked everything.
Cons: No complaints
9.2 Excellent
Pros: Great location, close to main attractions, helpful staff. Very nice large room with comfortable bed and great bathroom. Enjoyed the happy hour cocktails.
Cons: Cleaning the room was very late in the day, after 5 pm, so for two days we told the staff not to bother. I suspect this is not the staffs fault rather they have too many rooms to clean.
9.5 Excellent
Pros: Location , security, friendly staff, nice one
Cons: Nothing
10.0 Excellent
Pros: Great Location great staff and service.
Cons: No
10.0 Excellent
Pros: The staff were super friendly and helpful. We stayed 7 nights and ate in the Restaurant on 3 occasions and the food was superb. The location was awesome and close to everything, especially if you love to shop.
Cons:
6.0 Good
Pros: Within walking distance to many places.
Cons: Parking is outrageous ($69 per night), there were sirens all night long so it was impossible to get a good sleep.
10.0 Excellent
Pros: I had an issue with my room and the gal who checked me in worked about 35 minutes trying to find me another room. Ultimately she found me a room that was available in two days, which was fine with me. There were a lot of conventions in town.
Cons: Nothing.
10.0 Excellent
Pros: Very modern
Cons:
At the Hyatt Centric Chicago Magnificent Mile Hotel, you're in the heart of Chicago, steps from Michigan Avenue, the Gold Coast neighborhood, and Lake Michigan.Shining like a diamond in downtown Chicago, the outside of our hotel is sleek and modern; inside guests will enjoy the brand new $25M fully renovated product with modern design completed in June 2013. Guests will enjoy brand new rooms, with 46 inch LCD TVs, mini fridge, and a luxurious design.
The Drake, a Hilton Hotel is a historic downtown Chicago hotel in the Gold Coast, and has been a symbol of elegance and style since its opening in 1920. Celebrities and guests from around the world stay at our hotel to experience our first class service and excellent Chicago hotel location where the Magnificent Mile begins. Chicago City Attractions include Navy Pier, Michigan Avenue, Magnificent Mile shopping and dining, Lake Michigan, Bloomingdale's, Oak Street Beach, Chicago Gold Coast, John Hancock Center, Water Tower Place, Lincoln Park Zoo, and North Avenue Beach. We offer stunning city and Lake Michigan views in the center of Chicago's famous shopping, nightlife, culture and local dining area. The Drake Dining Options include Café on Oak, serving breakfast daily, Coq d’Or Restaurant & Lounge, and Palm Court, where you can enjoy Afternoon Tea. Coq d’Or and Palm Court feature live entertainment on weekends. You'll enjoy the best of both worlds with luxurious guest rooms, opulent suites, uncompromising service and world-class amenities, plus all the high tech extras you've come to rely on. We look forward to welcoming you. Our Chicago hotel accommodations offer Serta Serenity Beds, high style furniture, WiFi (usage fee), European-style bed linens, Italian marble bathrooms, Deluxe bath amenities, and clock radios. All our accommodations are 100% smoke-free.
Overall 8.7 Excellent
Based on 3,495 reviews
All reviews
- All reviews
- Couples
- Families
- Business
Excellent
10.0
Pros: The location is great. Right by Michigan ave and rush street. Old elegance to the place and how well I’m always treated makes it a home away from home
Excellent
9.2
Pros: Great location, excellent breakfast, great decor.
Good
6.0
Okay
4.6
Excellent
10.0
Pros: Great location to get to shopping, restaurants, the beach and other fun locations. Didnt eat in house, but checked out the restaurants and will eat there in the future. Loved the location on Michigan avenue. Place was clean, neat and staff was inviting.
Good
7.1
Pros: Great location
Excellent
10.0
Pros: Love the location on the Michigan Mile. Close to shopping and to Oak Street Beach.
Excellent
10.0
Pros: Room size, cleanliness, staff was great!
Excellent
8.3
Pros: Location was great as was the staff
Mediocre
2.0
Excellent
10.0
Pros: The staff was incredible. From the bellmen, I think his name was Chris , to the ladies in the coffee shop. The bartenders . Everyone seemed to truly enjoy their jobs which in turn allowed us to feel so welcome and honored to be there.
Excellent
10.0
Pros: Location!
Details
Reviews
Overall 8.7 Excellent
Based on 3,495 reviews
Beach
10.0
Location
9.6
Service
8.4
Breakfast
8.4
Vibe
8.3
Comfort
6.2
Wellness
6.0
Room
5.9
WiFi
4.7
Cleanliness
4.3
Pool
0.7
Location
9.6
Breakfast
8.5
Service
8.5
Comfort
6.3
Room
5.7
Cleanliness
4.0
Location
9.7
Breakfast
8.4
Service
8.4
Room
5.3
Cleanliness
4.0
Location
9.5
Service
8.6
Room
5.1
10.0 Excellent
Pros: The location is great. Right by Michigan ave and rush street. Old elegance to the place and how well I’m always treated makes it a home away from home
Cons: Parking is always crazy high
9.2 Excellent
Pros: Great location, excellent breakfast, great decor.
Cons: Kinda cheap in terms of staffing the front desk. Only one person at 11:15 am? With checkout at noon, 11-12 is basically a rush hour. Very inconsiderate to have only one person on duty at that time.
6.0 Good
Pros:
Cons: Peeling ceiling paint, broken safe in room, no conditioner in room, gift shop closed for no reason 15 minutes early. . . front desk could not help me as a third party runs the shop
4.6 Okay
Pros:
Cons: Need renovation
10.0 Excellent
Pros: Great location to get to shopping, restaurants, the beach and other fun locations. Didnt eat in house, but checked out the restaurants and will eat there in the future. Loved the location on Michigan avenue. Place was clean, neat and staff was inviting.
Cons:
7.1 Good
Pros: Great location
Cons: There is no free Wi-fi
10.0 Excellent
Pros: Love the location on the Michigan Mile. Close to shopping and to Oak Street Beach.
Cons:
10.0 Excellent
Pros: Room size, cleanliness, staff was great!
Cons: The bed could have been more firm, if was a little too soft for us.
8.3 Excellent
Pros: Location was great as was the staff
Cons: It took longer than it should have to get checked in and my sheets were dirty when arriving. That also took a full hour before it was cleaned.
2.0 Mediocre
Pros:
Cons: My hotel rom was not ready during check in time and I had to wait 5 hours and missed my friends wedding event
10.0 Excellent
Pros: The staff was incredible. From the bellmen, I think his name was Chris , to the ladies in the coffee shop. The bartenders . Everyone seemed to truly enjoy their jobs which in turn allowed us to feel so welcome and honored to be there.
Cons: The hotel could use some TLC, the charm and authenticity is superb, but there are some things that could be upgraded like wall paper , cracks in ceiling.
10.0 Excellent
Pros: Location!
Cons: A little tired looking, compared to its former grandeur. But still fab.
The Drake, a Hilton Hotel is a historic downtown Chicago hotel in the Gold Coast, and has been a symbol of elegance and style since its opening in 1920. Celebrities and guests from around the world stay at our hotel to experience our first class service and excellent Chicago hotel location where the Magnificent Mile begins. Chicago City Attractions include Navy Pier, Michigan Avenue, Magnificent Mile shopping and dining, Lake Michigan, Bloomingdale's, Oak Street Beach, Chicago Gold Coast, John Hancock Center, Water Tower Place, Lincoln Park Zoo, and North Avenue Beach. We offer stunning city and Lake Michigan views in the center of Chicago's famous shopping, nightlife, culture and local dining area. The Drake Dining Options include Café on Oak, serving breakfast daily, Coq d’Or Restaurant & Lounge, and Palm Court, where you can enjoy Afternoon Tea. Coq d’Or and Palm Court feature live entertainment on weekends. You'll enjoy the best of both worlds with luxurious guest rooms, opulent suites, uncompromising service and world-class amenities, plus all the high tech extras you've come to rely on. We look forward to welcoming you. Our Chicago hotel accommodations offer Serta Serenity Beds, high style furniture, WiFi (usage fee), European-style bed linens, Italian marble bathrooms, Deluxe bath amenities, and clock radios. All our accommodations are 100% smoke-free.
The Hilton Suites Chicago/Magnificent Mile hotel in downtown Chicago is an upscale all-suite property in a prime downtown Chicago location. Ask about our executive level access and amenities. Walk to Windy City hot spots like the John Hancock Center, beaches on Lake Michigan, Water Tower Place, Magnificent Mile shopping, American Girl, the Museum of Contemporary Art, and Northwestern University. Our modern, all suite-hotel provides comfortable, well-appointed two-room guest suites and executive accommodations featuring two flat-screen TVs, a refrigerator and a separate sitting room. Upgrade to a Lakeview Suite and enjoy breathtaking views of Lake Michigan. The Executive Level suites give you access to the Executive Lounge where you will receive complimentary breakfast in the morning and hors d'oeuvres and private (cash) bar in the evening. Whether for business travel, family vacation or weekend getaway, the hotel is a great value in the middle of everything Chicago has to offer. Our hotel is close to the food and fun of State and Rush Streets. We're only a mile north of the Chicago loop, and minutes away from Navy Pier, the famous Merchandise Mart and McCormick Place Convention Center. Chicago O'Hare and Chicago Midway Airports are 45 minutes or less travel time. Our guests enjoy a long list of in-room amenities, including high-speed internet access and our decadently comfortable Sweet Dreams beds. For your convenience, complimentary wireless high speed Internet access is available in the public lobby areas. Enjoy stunning city and lake views from our 30th floor rooftop Fitness Center, featuring a heated indoor pool with spectacular Lake Michigan views and a complete range of cardio equipment. Choose to dine in The Southern Cut Barbecue, which serves up all of your favorite American and barbecue dishes with a down home country feel, or Mirai Sushi, a traditional Japanese dining experience. As always, you can get your daily Starbucks fix at Blenz Coffee Bar and Pastry Shop, too.
Overall 8.6 Excellent
Based on 2,501 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
8.3
Good
6.0
Pros: The pool and views were amazing. The cleaning staff were friendly. The hotel felt safe.
Excellent
9.6
Pros: Great location
Okay
4.8
Pros: Bed comfortable
Excellent
9.6
Pros: The shower was exceptionally clean, and the bed was super comfy!
Excellent
9.6
Pros: The location and the view
Good
7.5
Excellent
8.8
Pros: - great location, nice room view - room surface - pleasent stuff - lot of nice bars/restaurants in the district - close to Michigan Lake/360 Observatory - good connection with ORD (Red/Blue Line)
Excellent
10.0
Pros: I liked how spaceish the room was and how clean the hotel was. I also liked that they offered breakfast and had a restaurant on site. I also like how they didn't take long to bring things to the room and the staff was very nice.
Excellent
8.8
Pros: Did not utilize
Excellent
10.0
Good
6.7
Pros: Location
Details
Reviews
Overall 8.6 Excellent
Based on 2,501 reviews
Beach
10.0
Location
9.4
Room
8.4
Service
8.4
Pool
7.4
WiFi
5.0
Breakfast
4.9
Location
9.7
Service
8.6
Room
7.9
Pool
7.8
Breakfast
4.7
WiFi
4.2
Location
9.4
Room
8.6
Comfort
8.2
Service
8.2
Breakfast
4.4
Location
8.9
Service
8.7
Room
8.1
Comfort
7.8
Value
5.4
8.3 Excellent
Pros:
Cons: The elevators are very slow and they go up when you want to go down. Its not onlynthe waiting time but the frustration.
6.0 Good
Pros: The pool and views were amazing. The cleaning staff were friendly. The hotel felt safe.
Cons: There was mould in my bathroom and blood on the wall. Complained about the mould, supervisor was sent immediately, but didn’t ever receive any apologies from staff. The room was actually quite dirty, and attention to detail when cleaning just wasn'
9.6 Excellent
Pros: Great location
Cons:
4.8 Okay
Pros: Bed comfortable
Cons: Staff was terribly rude
9.6 Excellent
Pros: The shower was exceptionally clean, and the bed was super comfy!
Cons: The elevator system; even though there was four elevators, one or two would always be stopping going up or down at several different floors. It just took a long time.
9.6 Excellent
Pros: The location and the view
Cons: The parking is so expensive
7.5 Good
Pros:
Cons: They couldn’t find our reservations, even after me showing them the confirmation. They gave me a higher rate at what I was locked in for- since February- when I had booked my reservations. Disappointing that they wouldn’t give me the rate that was confirmed by email
8.8 Excellent
Pros: - great location, nice room view - room surface - pleasent stuff - lot of nice bars/restaurants in the district - close to Michigan Lake/360 Observatory - good connection with ORD (Red/Blue Line)
Cons: There were no essential inconveniance
10.0 Excellent
Pros: I liked how spaceish the room was and how clean the hotel was. I also liked that they offered breakfast and had a restaurant on site. I also like how they didn't take long to bring things to the room and the staff was very nice.
Cons: I didn't like that the beds were not queen or full size beds. they were smaller then a full but but bigger then a twin. I also didn't like that the hotel didn't offer free wifi for all their guest. you needed to create an account and with that the room was charged on the 2nd day for the wifi. Other then this the place was great.
8.8 Excellent
Pros: Did not utilize
Cons: Due to tourist based crowd would suggest more staff at concierge desk. Missed a tour as nobody was available to check our bags.
10.0 Excellent
Pros:
Cons: The only problem we had was the ice maker was broken on our floor for the entire 6 days we stayed. Had to walk down a floor each day for ice.
6.7 Good
Pros: Location
Cons: Really small uncomfortable beds
The Hilton Suites Chicago/Magnificent Mile hotel in downtown Chicago is an upscale all-suite property in a prime downtown Chicago location. Ask about our executive level access and amenities. Walk to Windy City hot spots like the John Hancock Center, beaches on Lake Michigan, Water Tower Place, Magnificent Mile shopping, American Girl, the Museum of Contemporary Art, and Northwestern University. Our modern, all suite-hotel provides comfortable, well-appointed two-room guest suites and executive accommodations featuring two flat-screen TVs, a refrigerator and a separate sitting room. Upgrade to a Lakeview Suite and enjoy breathtaking views of Lake Michigan. The Executive Level suites give you access to the Executive Lounge where you will receive complimentary breakfast in the morning and hors d'oeuvres and private (cash) bar in the evening. Whether for business travel, family vacation or weekend getaway, the hotel is a great value in the middle of everything Chicago has to offer. Our hotel is close to the food and fun of State and Rush Streets. We're only a mile north of the Chicago loop, and minutes away from Navy Pier, the famous Merchandise Mart and McCormick Place Convention Center. Chicago O'Hare and Chicago Midway Airports are 45 minutes or less travel time. Our guests enjoy a long list of in-room amenities, including high-speed internet access and our decadently comfortable Sweet Dreams beds. For your convenience, complimentary wireless high speed Internet access is available in the public lobby areas. Enjoy stunning city and lake views from our 30th floor rooftop Fitness Center, featuring a heated indoor pool with spectacular Lake Michigan views and a complete range of cardio equipment. Choose to dine in The Southern Cut Barbecue, which serves up all of your favorite American and barbecue dishes with a down home country feel, or Mirai Sushi, a traditional Japanese dining experience. As always, you can get your daily Starbucks fix at Blenz Coffee Bar and Pastry Shop, too.
Discover Chicago’s Gold Coast at a prime location on the Magnificent Mile. The Westin Michigan Avenue Chicago places you in the center of activity, within walking distance of shops, theater and renowned sites including The Art Institute, Navy Pier, Grant Park and Wrigley Field. Find your respite downtown in stylishly appointed hotel rooms and suites, featuring expansive views, Heavenly® Beds and signature bath amenities. Indulge your love of surf and turf with distinctive fare at The Grill on the Alley, named to the Fine Dining Hall of Fame by Nation's Restaurant News. Plan flawless meetings and celebrations with confidence in 36,820 square feet of well-appointed event space, enhanced by natural light, custom catering and expert planning. After a day of activity, reset your body in our WestinWORKOUT® Fitness Studio or soothe your senses at our Body Rituals Boutique Spa. With an ideal location amid the lively pulse of the city, an elevated experience awaits you at The Westin Michigan Avenue Chicago.
Overall 8.6 Excellent
Based on 1,924 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Excellent
10.0
Pros: The room was amazing. Very clean and stylish. The staff were super friendly and the location was great!
Excellent
10.0
Pros: Concierge was very knowledgeable and helpful. Tapped her knowledge twice.
Excellent
10.0
Pros: The hotel staff was super friendly and helpful. Great staff made the whole experience great. Highly recommend staying at this hotel.
Excellent
8.0
Pros: Location and staff was very nice
Mediocre
3.0
Pros: Hotel was great except no one said it was 65 dollars a night to park ur car there.
Excellent
9.6
Pros: Convenient location. Good internet.
Excellent
10.0
Pros: Early check in at 9am was greatly appreciated. Will that checked us in was very helpful, upgrade to great room overlooking Michigan Ave. Late checkout because of late flight also.Great location on N Michigan Ave within walking distance of everything
Excellent
10.0
Pros: Everything, Excellent service and great vibe.
Excellent
10.0
Pros: Classy and elegant. Food and service was tremendous.
Excellent
8.8
Pros: The location and price could not have been better.
Excellent
8.0
Pros: Staff were excellent Beds comfy Nice touch that you could get a voucher when you opted not to have room serviced
Excellent
10.0
Pros: Will at the front desk was incredible and made our stay amazing!!! The hotel was clean and welcoming!
Details
Reviews
Overall 8.6 Excellent
Based on 1,924 reviews
Beach
10.0
Location
9.3
Service
8.7
Cleanliness
8.5
Room
7.9
Breakfast
6.8
WiFi
6.3
Value
4.8
Location
9.1
Cleanliness
8.8
Service
8.4
Room
7.5
Comfort
6.1
Value
4.8
Location
9.5
Service
8.9
Room
7.7
Comfort
6.6
Value
5.3
Location
9.4
Service
8.5
Room
7.5
Comfort
6.8
Vibe
6.7
10.0 Excellent
Pros: The room was amazing. Very clean and stylish. The staff were super friendly and the location was great!
Cons:
10.0 Excellent
Pros: Concierge was very knowledgeable and helpful. Tapped her knowledge twice.
Cons: Nothing. Was an excellent experience all the way around.
10.0 Excellent
Pros: The hotel staff was super friendly and helpful. Great staff made the whole experience great. Highly recommend staying at this hotel.
Cons: The restaurant at the hotel was slow in service. I felt the restaurant was under staffed which is why it has slow service.
8.0 Excellent
Pros: Location and staff was very nice
Cons: Room air conditioner did not work well, was not comfortable. Called front desk, talked to maintenance and was better 2nd night but still not great. Sounded to me like they just regulate the air and won't let it get too cool to save money.
3.0 Mediocre
Pros: Hotel was great except no one said it was 65 dollars a night to park ur car there.
Cons: Yes parking was ridiculously high 65 dollars a night to park ur car is insane other than that it was amazing
9.6 Excellent
Pros: Convenient location. Good internet.
Cons: It was higher priced than expected.
10.0 Excellent
Pros: Early check in at 9am was greatly appreciated. Will that checked us in was very helpful, upgrade to great room overlooking Michigan Ave. Late checkout because of late flight also.Great location on N Michigan Ave within walking distance of everything
Cons: none
10.0 Excellent
Pros: Everything, Excellent service and great vibe.
Cons: Everyone was great, no problems
10.0 Excellent
Pros: Classy and elegant. Food and service was tremendous.
Cons: No
8.8 Excellent
Pros: The location and price could not have been better.
Cons: I expected better bathroom towel quality (also larger) and amenities.
8.0 Excellent
Pros: Staff were excellent Beds comfy Nice touch that you could get a voucher when you opted not to have room serviced
Cons: Paying for internet
10.0 Excellent
Pros: Will at the front desk was incredible and made our stay amazing!!! The hotel was clean and welcoming!
Cons: Nothing!
Discover Chicago’s Gold Coast at a prime location on the Magnificent Mile. The Westin Michigan Avenue Chicago places you in the center of activity, within walking distance of shops, theater and renowned sites including The Art Institute, Navy Pier, Grant Park and Wrigley Field. Find your respite downtown in stylishly appointed hotel rooms and suites, featuring expansive views, Heavenly® Beds and signature bath amenities. Indulge your love of surf and turf with distinctive fare at The Grill on the Alley, named to the Fine Dining Hall of Fame by Nation's Restaurant News. Plan flawless meetings and celebrations with confidence in 36,820 square feet of well-appointed event space, enhanced by natural light, custom catering and expert planning. After a day of activity, reset your body in our WestinWORKOUT® Fitness Studio or soothe your senses at our Body Rituals Boutique Spa. With an ideal location amid the lively pulse of the city, an elevated experience awaits you at The Westin Michigan Avenue Chicago.
Freehand Chicago is centrally located in Chicago, a 3-minute walk from Chinese Consulate and 5 minutes by foot from Holy Name Cathedral. Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Overall 8.5 Excellent
Based on 5,957 reviews
All reviews
- All reviews
- Solo
- Couples
- Families
- Business
Excellent
10.0
Pros: The lounge bar his amazing ! The bed are comfortable. It is a very clean place.
Excellent
8.8
Pros: The location was good, my room had a nice bathroom. I also appreciated the long length mirror. The bar looked nice(never spent time in it). The breakfast was standard cereal/ bread with orange juice/hot drink. I would stay again.
Poor
1.0
Pros: This is a Hostel not a Hotel. Travelers expect the norm from any hotel room regardless of start level such as TV, desk, and reasonable space to manuever. Putting poeple in a room with bunkbeds, no tv, no desk, no couch other than a small bench. Bait & Swi
Okay
4.6
Pros: Bad staff
Excellent
8.3
Pros: Chose this mainly for location and that it was not a standard chain hotel and was not disappointed. Location was really good- near shops, restaurants, bars and attractions and metro. Hotel was quirky with artist input to the design and really nice bar/cafe area. Room was comfortable and clean and very quiet. Overall it was excellent value.
Excellent
10.0
Pros: The laidback but professional atmosphere. Rooms were small but so cute!
Excellent
9.2
Pros: Nice finish in rooms and a great cocktail bar on ground floor. Location is excellent.
Good
7.9
Pros: Near to most attractions and some nice restaurant, friendly staffs, clean room. Overall, it is wonderful.
Good
7.5
Pros: Good location, good value for central Chicago.
Excellent
9.6
Pros: Exceptional customer service by James (manager). Private room.
Excellent
10.0
Pros: Good location, easy to find, super nice common area. They held my bags when I went out to do things after I checked out which was super nice!
Excellent
9.6
Pros: Very well located! It is really convenient, close the the first Pizzeria Uno and near by city bike stations. I totally recommend this hostel! The rooms are fully equipped with towels, sheets, 2 pillows, hangers, etc.
Details
Reviews
Overall 8.5 Excellent
Based on 5,957 reviews
Location
9.7
Bar
8.9
Wellness
8.7
WiFi
8.6
Value
8.2
Service
8.2
Room
6.4
Breakfast
5.5
Comfort
4.5
Location
9.8
Bar
8.7
Service
8.5
Cleanliness
7.7
WiFi
7.6
Room
7.4
Comfort
6.2
Breakfast
4.9
Location
9.7
Vibe
8.8
Bar
8.6
Service
7.5
Breakfast
4.6
Room
4.0
Comfort
3.1
Location
9.7
Bar
8.7
Value
8.5
Service
8.4
Breakfast
5.3
Room
4.5
Comfort
4.0
Location
9.8
Bar
9.1
Service
8.0
Breakfast
5.8
Room
5.3
Comfort
3.9
10.0 Excellent
Pros: The lounge bar his amazing ! The bed are comfortable. It is a very clean place.
Cons: The coffee shop is too expensive go outside for enjoy your morning coffee.
8.8 Excellent
Pros: The location was good, my room had a nice bathroom. I also appreciated the long length mirror. The bar looked nice(never spent time in it). The breakfast was standard cereal/ bread with orange juice/hot drink. I would stay again.
Cons:
1.0 Poor
Pros: This is a Hostel not a Hotel. Travelers expect the norm from any hotel room regardless of start level such as TV, desk, and reasonable space to manuever. Putting poeple in a room with bunkbeds, no tv, no desk, no couch other than a small bench. Bait & Swi
Cons: Everything. It should not be advertised as a hotel and/or you should make it blatently obvious what you're buying becasue its drastically different than a normal hotel room regardless of star level
4.6 Okay
Pros: Bad staff
Cons: Same price like the others hotel which had single room .here you paid same price but you are four in the room
8.3 Excellent
Pros: Chose this mainly for location and that it was not a standard chain hotel and was not disappointed. Location was really good- near shops, restaurants, bars and attractions and metro. Hotel was quirky with artist input to the design and really nice bar/cafe area. Room was comfortable and clean and very quiet. Overall it was excellent value.
Cons: Staff were efficent but a little bit dour. The room was pretty small. We did not have the breakfast as there were better options available locally.
10.0 Excellent
Pros: The laidback but professional atmosphere. Rooms were small but so cute!
Cons:
9.2 Excellent
Pros: Nice finish in rooms and a great cocktail bar on ground floor. Location is excellent.
Cons: Small rooms.
7.9 Good
Pros: Near to most attractions and some nice restaurant, friendly staffs, clean room. Overall, it is wonderful.
Cons: Everything was fine but the broken hairdryer in my bathroom. The room was tiny but what else do you expected by paying average $50 per night?
7.5 Good
Pros: Good location, good value for central Chicago.
Cons: Room was on low floor, so quite dark, with view of adjacent car park out the window, noisy at all times.
9.6 Excellent
Pros: Exceptional customer service by James (manager). Private room.
Cons: Cramped dorm room.
10.0 Excellent
Pros: Good location, easy to find, super nice common area. They held my bags when I went out to do things after I checked out which was super nice!
Cons: The blankets weren't super great but it's summer so that's whatever.
9.6 Excellent
Pros: Very well located! It is really convenient, close the the first Pizzeria Uno and near by city bike stations. I totally recommend this hostel! The rooms are fully equipped with towels, sheets, 2 pillows, hangers, etc.
Cons: They do not do events for travelers to meet each other. It would be helpful to have some activities in the bar that is downstairs to ease the conversation between them.
Freehand Chicago is centrally located in Chicago, a 3-minute walk from Chinese Consulate and 5 minutes by foot from Holy Name Cathedral. Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
The Embassy Suites Chicago Downtown hotel is only three blocks from Michigan Avenue's Magnificent Mile and walking distance from the American Girl Place, Water Tower Place, Chicago Merchandise Mart, Chicago Apparel Center, Loyola University, House of Blues, Chicago Museum of Contemporary Art and the Rush Street night life. This full-service upscale all-suite hotel is just a short cab ride from Navy Pier, Grant Park, the Art Institute of Chicago, Shedd Aquarium, Field Museum, Lincoln Park Zoo, McCormick Place, Soldier Field - home of the Chicago Bears, the United Center - home of the Chicago Bulls & Chicago Black Hawks, Wrigley Field - home of the Chicago Cubs and US Cellular Field - home of the Chicago White Sox. Guests of the Embassy Suites Chicago Downtown hotel stay in NEWLY RENOVATED spacious two-room suites and receive a free cooked-to-order breakfast and an evening manager's reception Mondays- Fridays. High-speed internet access is available throughout the hotel. A free trolley shuttle (seasonal) to popular Navy Pier is one block from the hotel as is the CTA Red Line subway serving both the Loop as well as both Wrigley Field (Cubs) and U.S. Cellular Field (White Sox) stadiums.
Overall 8.5 Excellent
Based on 3,449 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Good
6.2
Excellent
10.0
Pros: comfortable suite, two rooms with good size bathroom, two TVs, a comfy bed and blackout blinds, Desk to work at. Lots of storage.Very clean. Excellent breakfast. Great location. Bar and restaurant on site, friendly staff. ATM at reception.
Excellent
10.0
Pros: Exceeded every expectation
Excellent
9.0
Pros: Nice breakfast
Excellent
10.0
Pros: Great breakfast and free Happy hour.
Excellent
8.8
Excellent
10.0
Pros: This was our first time staying at The Embassy Suites and we will most certainly be returning! We've been to Chicago several time and typically try to find a hotel that offers free breakfast. This time around we chose to stay here and were pleasantly surprised how good the breakfast was. We also LOVE the happy hour in the evenings. The staff was very nice & helpful and the rooms are clean and very spacious. While we were there we discovered that this is the Embassy Suites standard and that all of there hotels offer the same service. We were very happy to hear this and will try to find an Embassy Suites hotel wherever we travel for now on. Thank you Embassy Suites and staff for an amazing stay!
Good
6.7
Pros: Happy hour
Okay
4.2
Pros: I have stayed here quite a few times ,I was disappointed with this stay ,Chicago is expensive at this time but this hotel is charging far to much for what it offers . Breakfast is OK if you go when its not busy ,but tends to be cold .
Good
7.5
Pros: Awesome breakfast cooked to order every morning and happy hour with a free wide range of drinks and snacks every day near dinner time was a great bonus.
Good
7.9
Pros: Location was perfect for getting around to all of the places we wanted to visit. Staff was very friendly and helpful. Taking advantage of breakfast increases the value.
Excellent
8.3
Pros: Happy hour, continental breakfast.
Details
Reviews
Overall 8.5 Excellent
Based on 3,449 reviews
Bar
9.7
Location
9.2
Breakfast
9.2
Service
8.0
Value
7.5
Room
6.9
Pool
5.4
WiFi
4.3
Wellness
3.9
Bar
9.8
Breakfast
9.1
Location
8.8
Service
7.7
Room
6.5
Value
6.3
Pool
5.2
WiFi
2.1
Bar
9.7
Breakfast
9.4
Location
9.4
Service
8.1
Value
7.6
Cleanliness
6.3
Comfort
6.2
Room
5.8
Vibe
5.5
Location
9.4
Breakfast
9.1
Service
8.1
Room
6.5
6.2 Good
Pros:
Cons: The arrangement of the lobby caused needless delay for check in.
10.0 Excellent
Pros: comfortable suite, two rooms with good size bathroom, two TVs, a comfy bed and blackout blinds, Desk to work at. Lots of storage.Very clean. Excellent breakfast. Great location. Bar and restaurant on site, friendly staff. ATM at reception.
Cons: Not enough clothes hangers. Room can seem dark at times..lounge area only. Decor is dark. Water supplied in rooms..didn’t realize we were being charged for this till checkout,
10.0 Excellent
Pros: Exceeded every expectation
Cons: Nothing at all
9.0 Excellent
Pros: Nice breakfast
Cons:
10.0 Excellent
Pros: Great breakfast and free Happy hour.
Cons:
8.8 Excellent
Pros:
Cons: It was a icebox in the lobby and breakfast area. Food got cold fast due to the temperature
10.0 Excellent
Pros: This was our first time staying at The Embassy Suites and we will most certainly be returning! We've been to Chicago several time and typically try to find a hotel that offers free breakfast. This time around we chose to stay here and were pleasantly surprised how good the breakfast was. We also LOVE the happy hour in the evenings. The staff was very nice & helpful and the rooms are clean and very spacious. While we were there we discovered that this is the Embassy Suites standard and that all of there hotels offer the same service. We were very happy to hear this and will try to find an Embassy Suites hotel wherever we travel for now on. Thank you Embassy Suites and staff for an amazing stay!
Cons: I honestly can't think of one bad thing... My family and I had a great time and will be returning on our next trip to Chicago. Well done Embassy Suites!!
6.7 Good
Pros: Happy hour
Cons: Pillow cases dirty. Yellow stained.
4.2 Okay
Pros: I have stayed here quite a few times ,I was disappointed with this stay ,Chicago is expensive at this time but this hotel is charging far to much for what it offers . Breakfast is OK if you go when its not busy ,but tends to be cold .
Cons: Customer care /service ,there is NONE Wi Fi poor
7.5 Good
Pros: Awesome breakfast cooked to order every morning and happy hour with a free wide range of drinks and snacks every day near dinner time was a great bonus.
Cons: First room kept getting flies in the bathroom. So on day 3 and 18 flies, they switched our room to a room with less comfortable beds, no outlet to plug the microwave into (so we moved it) and garbage/dirt from the people prior was behind the dresser.
7.9 Good
Pros: Location was perfect for getting around to all of the places we wanted to visit. Staff was very friendly and helpful. Taking advantage of breakfast increases the value.
Cons: Guest room could use some updating and it took awhile to get our room temperature right.
8.3 Excellent
Pros: Happy hour, continental breakfast.
Cons: Pool was small, room needed updating in bathroom. Especially, the shower stall. Dirty grout,and cracked. Deceiving message about free parking on website. Everything else was great.
The Embassy Suites Chicago Downtown hotel is only three blocks from Michigan Avenue's Magnificent Mile and walking distance from the American Girl Place, Water Tower Place, Chicago Merchandise Mart, Chicago Apparel Center, Loyola University, House of Blues, Chicago Museum of Contemporary Art and the Rush Street night life. This full-service upscale all-suite hotel is just a short cab ride from Navy Pier, Grant Park, the Art Institute of Chicago, Shedd Aquarium, Field Museum, Lincoln Park Zoo, McCormick Place, Soldier Field - home of the Chicago Bears, the United Center - home of the Chicago Bulls & Chicago Black Hawks, Wrigley Field - home of the Chicago Cubs and US Cellular Field - home of the Chicago White Sox. Guests of the Embassy Suites Chicago Downtown hotel stay in NEWLY RENOVATED spacious two-room suites and receive a free cooked-to-order breakfast and an evening manager's reception Mondays- Fridays. High-speed internet access is available throughout the hotel. A free trolley shuttle (seasonal) to popular Navy Pier is one block from the hotel as is the CTA Red Line subway serving both the Loop as well as both Wrigley Field (Cubs) and U.S. Cellular Field (White Sox) stadiums.
Stay in the heart of the city at the Cambria Hotel Chicago Magnificent Mile. Enjoy stellar city views from our rooftop lounge, sit down for a meal at our restaurants or host an event in our meeting space. Connect with our free WiFi and experience nearby iconic attractions like Navy Pier and the Willis Tower. Room amenities include an HDTV, spa-like bathroom and coffee maker. Some rooms feature a sofa sleeper. No pets allowed. Celebrate Valentines Day with one of our King Suites. Your accommodations include champagne and an artisanal cheese platter. Daily parking is also included. Please note that guests booking more than 1 night will get the rose, vase, champagne and cheese platter on first night of stay only.
Overall 8.3 Excellent
Based on 2,841 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: I love this hotel so clean & the beds are comfy! Location is a prefect spot
Excellent
10.0
Okay
5.8
Pros: Great location
Excellent
9.6
Pros: Location was perfect for what we wanted to do. Room was very nice with a very nice TV.
Good
7.5
Pros: The hotel is located in the heart of the city. It’s very convenient and short walks for shopping, restaurants and commute. The first room we got were smell bad like humid and the Ac wasn’t working well. Then, we moved to another room and it was better than before but the view we can see nothing because it was on the back at the hotel.
Excellent
10.0
Pros: Excellent location on the Magnificent Mile. It was close to all the restaurants we wanted to visit.
Excellent
10.0
Pros: Location and staff were great.
Excellent
10.0
Pros: The location is great!
Excellent
10.0
Pros: Location
Excellent
10.0
Pros: The location was great and very clean!!
Good
6.3
Excellent
10.0
Pros: Everything the staff was the best.
Details
Reviews
Overall 8.3 Excellent
Based on 2,841 reviews
Location
9.6
Wellness
9.0
WiFi
8.9
Cleanliness
8.2
Room
8.0
Service
8.0
Comfort
7.3
Bar
6.8
Food
6.4
Amenities
5.9
Breakfast
4.9
Location
9.8
Cleanliness
8.3
Service
7.4
Comfort
7.2
Room
7.1
Amenities
5.8
Breakfast
4.9
Location
9.3
Service
8.1
Room
7.8
Comfort
7.4
Amenities
5.8
Value
5.7
Breakfast
4.6
Location
9.7
Service
7.9
Value
7.1
Room
6.9
Comfort
6.5
Vibe
6.3
Location
9.7
Room
7.7
10.0 Excellent
Pros: I love this hotel so clean & the beds are comfy! Location is a prefect spot
Cons:
10.0 Excellent
Pros:
Cons: Staff protesting outside.
5.8 Okay
Pros: Great location
Cons: Payment
9.6 Excellent
Pros: Location was perfect for what we wanted to do. Room was very nice with a very nice TV.
Cons: Parking and breakfast were overpriced.
7.5 Good
Pros: The hotel is located in the heart of the city. It’s very convenient and short walks for shopping, restaurants and commute. The first room we got were smell bad like humid and the Ac wasn’t working well. Then, we moved to another room and it was better than before but the view we can see nothing because it was on the back at the hotel.
Cons: I don’t the service on the receptionist. I was on the line waiting for check in and the people ahead of me were receiving a drink or food compliment and when was my turn to check in, the receptionist did all the process fast and she didn’t offer me any drink or food compliment. I felt a little bit angry because I paid for many days to stayed at that hotel and not even a free complementary.
10.0 Excellent
Pros: Excellent location on the Magnificent Mile. It was close to all the restaurants we wanted to visit.
Cons: There was protest in the front from workers on strike. The room was also a bit dusty.
10.0 Excellent
Pros: Location and staff were great.
Cons:
10.0 Excellent
Pros: The location is great!
Cons: When we arrived in our room there was no soap or tissue but once we asked we got them right away with no problem!!!
10.0 Excellent
Pros: Location
Cons: Picketers
10.0 Excellent
Pros: The location was great and very clean!!
Cons:
6.3 Good
Pros:
Cons: No courtesy breakfast for the price of the room!!
10.0 Excellent
Pros: Everything the staff was the best.
Cons: The picketing out front.
Stay in the heart of the city at the Cambria Hotel Chicago Magnificent Mile. Enjoy stellar city views from our rooftop lounge, sit down for a meal at our restaurants or host an event in our meeting space. Connect with our free WiFi and experience nearby iconic attractions like Navy Pier and the Willis Tower. Room amenities include an HDTV, spa-like bathroom and coffee maker. Some rooms feature a sofa sleeper. No pets allowed. Celebrate Valentines Day with one of our King Suites. Your accommodations include champagne and an artisanal cheese platter. Daily parking is also included. Please note that guests booking more than 1 night will get the rose, vase, champagne and cheese platter on first night of stay only.
The Whitehall Hotel sits at the confluence of the city's civic and cultural life, allowing guests an upfront view of luxury, innovation and exploration. Exquisite dining, thrilling nightlife, phenomenal public transit, unforgettable neighborhoods, and an ineffable sense of history permeate the experience of staying at The Whitehall Hotel.
Overall 8.2 Excellent
Based on 4,918 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10.0
Pros: This is a historic building and we really like these. Our room was comfortable, clean, quiet, and convenient to Michigan Ave and all public transportation. Lots of good places to eat nearby. The staff was friendly and helpful. Not one person was cranky or rude.
Good
7.1
Pros: Excellent location and good price. Staff friendly and helpful
Excellent
10.0
Pros: last minute trip, used Whitehall befor. enjoy the location and price
Excellent
9.0
Pros: Location
Good
6.0
Pros: It was right off of Michigan Avenue. The doormen were really friendly and helpful.
Excellent
9.6
Pros: Nice people on staff, excellent location, reasonable price. Rooms were as advertised.
Excellent
10.0
Pros: classic, the loved the staff, they were so helpful
Excellent
10.0
Pros: Great location, lovely team, confortable room with comfy bed. We really enjoyed this place because of his proximity of Michigan Av and 15min walk to Navy Pier. I highly recommend this place for visiting Chicago
Good
7.5
Pros: The place was charming. It’s in a good location. It’s near by to many shopping centers such as Water Tower Place. I did a lot of walking around the block for shopping and restaurants. Not congested in traffic like downtown Chicago. Checking in was a breeze and as well as checking out.
Excellent
10.0
Pros: Quiet, clean rooms. Lovely, helpful staff. Excellent breakfasts. Very good location. Good value. Especially good for smaller groups. Perfect lounge space for before/after dinner gatherings.
Excellent
10.0
Pros: Perfect location to walk around Chicago Downtown and city center , it’s next to the attraction 360 Chicago , and restaurants are all around , hotel is nice and comfortable, Staff are very friendly and helpful , I would say the best thing in the hotel is its staff ! Nice price for the vale , I do recommend!
Good
7.5
Details
Reviews
Overall 8.2 Excellent
Based on 4,918 reviews
Beach
9.8
Location
9.7
Service
8.9
Comfort
6.6
WiFi
6.3
Cleanliness
6.2
Room
5.9
Breakfast
4.9
Vibe
4.8
Wellness
4.2
Amenities
3.8
Pool
0.5
Location
9.9
Service
9.5
Comfort
6.1
Room
6.0
Cleanliness
5.9
Breakfast
4.7
Amenities
4.5
Vibe
3.6
Location
9.7
Service
8.6
Food
6.5
Comfort
6.3
Cleanliness
5.5
Room
5.3
Breakfast
4.8
Vibe
4.5
Amenities
3.4
Location
9.8
Service
9.1
Comfort
6.6
Cleanliness
5.7
Room
5.7
Vibe
3.6
Location
9.5
Service
9.1
Comfort
6.8
Value
6.4
Cleanliness
6.4
Room
5.6
Vibe
3.7
10.0 Excellent
Pros: This is a historic building and we really like these. Our room was comfortable, clean, quiet, and convenient to Michigan Ave and all public transportation. Lots of good places to eat nearby. The staff was friendly and helpful. Not one person was cranky or rude.
Cons: Improvements could include: in room refrigerator instead of mini bar. Chicago restaurants serve large portions and there was no place to keep leftovers or sodas. Also Microwaves/ coffee makers in room would be nice. That way you could have breakfast in your room. They did serve complimentary coffee in the lobby area but in room is more convenient.
7.1 Good
Pros: Excellent location and good price. Staff friendly and helpful
Cons: Fixtures and fittings somewhat "tired".
10.0 Excellent
Pros: last minute trip, used Whitehall befor. enjoy the location and price
Cons:
9.0 Excellent
Pros: Location
Cons:
6.0 Good
Pros: It was right off of Michigan Avenue. The doormen were really friendly and helpful.
Cons: The beds were very hard. The toilet wouldn’t flush consistently. Bathrooms are very dated. Lighting made it hard to see. Hard to find an outlet to plug phone in.
9.6 Excellent
Pros: Nice people on staff, excellent location, reasonable price. Rooms were as advertised.
Cons: We knew it was an older style of building so everything was as expected. One thing is that the room doors really close with a bang so guests coming in late can make quite a lot of noise.
10.0 Excellent
Pros: classic, the loved the staff, they were so helpful
Cons:
10.0 Excellent
Pros: Great location, lovely team, confortable room with comfy bed. We really enjoyed this place because of his proximity of Michigan Av and 15min walk to Navy Pier. I highly recommend this place for visiting Chicago
Cons: We had trouble with the wifi and didn’t get it during our stay
7.5 Good
Pros: The place was charming. It’s in a good location. It’s near by to many shopping centers such as Water Tower Place. I did a lot of walking around the block for shopping and restaurants. Not congested in traffic like downtown Chicago. Checking in was a breeze and as well as checking out.
Cons: The elevators are quiet old and limited on body count. the room had some dusk and looks a bit old.
10.0 Excellent
Pros: Quiet, clean rooms. Lovely, helpful staff. Excellent breakfasts. Very good location. Good value. Especially good for smaller groups. Perfect lounge space for before/after dinner gatherings.
Cons: Nothing really.
10.0 Excellent
Pros: Perfect location to walk around Chicago Downtown and city center , it’s next to the attraction 360 Chicago , and restaurants are all around , hotel is nice and comfortable, Staff are very friendly and helpful , I would say the best thing in the hotel is its staff ! Nice price for the vale , I do recommend!
Cons:
7.5 Good
Pros:
Cons: Taxes and $75 incidental charges.
The Whitehall Hotel sits at the confluence of the city's civic and cultural life, allowing guests an upfront view of luxury, innovation and exploration. Exquisite dining, thrilling nightlife, phenomenal public transit, unforgettable neighborhoods, and an ineffable sense of history permeate the experience of staying at The Whitehall Hotel.
With a stay at Raffaello Hotel, you'll be centrally located in Chicago, within a 5-minute walk of John Hancock Center and Water Tower Place. Featured amenities include complimentary wired Internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
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Overall 8.1 Excellent
Based on 4,847 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10.0
Pros: Rooms spacious and clean
Good
6.7
Pros: The location
Excellent
10.0
Pros: Everything! Location mainly
Excellent
8.8
Pros: Great location to see the city! Right next to one of the main sightseeing attractions and just off magnificant mile!
Excellent
10.0
Pros: Location was phenomenal. @ doors down from the Hancock, and a block from Michigan Avenue. Amazing views and the hotel was very upscale looking.
Good
6.7
Excellent
9.2
Pros: Great location for shopping and very safe
Excellent
10.0
Pros: Amazing location Very accommodating and helpful Great rooftop bar
Excellent
10.0
Pros: We were blown away by the spaciousness of the room. The living area alone was larger than many average rooms in the city and the bedroom followed suit. We also enjoyed the walk-in shower with overhead rain spout.
Good
7.1
Pros: It was convenient, since our goal was to be in the downtown area.
Okay
5.1
Pros: No room service! Best thing is the vintage facade and location right off Michigan Ave
Good
7.1
Pros: Friendly, helpful concierge, location of hotel and that a quick market close by
Details
Reviews
Overall 8.1 Excellent
Based on 4,847 reviews
Beach
10.0
Location
9.5
Service
7.5
Bar
7.2
Comfort
6.4
Room
6.0
Wellness
5.1
Vibe
5.0
Cleanliness
5.0
Food
4.8
WiFi
4.1
Amenities
3.4
Breakfast
2.3
Location
9.3
Service
7.6
Bar
6.3
Room
4.7
Comfort
4.6
Food
4.5
Cleanliness
4.4
Vibe
3.0
Amenities
3.0
Breakfast
2.3
WiFi
2.1
Location
9.6
Bar
7.2
Service
6.8
Comfort
6.5
Room
5.6
Cleanliness
4.9
Food
4.4
Vibe
4.2
Amenities
3.0
WiFi
2.3
Breakfast
1.9
Location
9.7
Service
6.8
Comfort
6.2
Room
5.7
Food
4.5
Vibe
3.5
Amenities
3.1
Breakfast
1.9
Location
9.4
Service
7.7
Bar
7.4
Comfort
6.2
Value
5.8
Room
5.0
Cleanliness
4.5
Amenities
3.4
Breakfast
2.5
10.0 Excellent
Pros: Rooms spacious and clean
Cons:
6.7 Good
Pros: The location
Cons: Our room looks old. The bed of the sofa was horrible.
10.0 Excellent
Pros: Everything! Location mainly
Cons: No coffeemaker in room
8.8 Excellent
Pros: Great location to see the city! Right next to one of the main sightseeing attractions and just off magnificant mile!
Cons:
10.0 Excellent
Pros: Location was phenomenal. @ doors down from the Hancock, and a block from Michigan Avenue. Amazing views and the hotel was very upscale looking.
Cons: Room wasn't ready when we got there, and it was also pretty warm. Turned the AC way down, but it still didn't cool it enough. You could also hear everything perfectly clear through the doors.
6.7 Good
Pros:
Cons: The beds could be updated and carpets need it also etc . But ok for the price of just looking for a place to sleep I say
9.2 Excellent
Pros: Great location for shopping and very safe
Cons: The doors need to be slammed shut so it was a bit noisy at night
10.0 Excellent
Pros: Amazing location Very accommodating and helpful Great rooftop bar
Cons: Room a little small
10.0 Excellent
Pros: We were blown away by the spaciousness of the room. The living area alone was larger than many average rooms in the city and the bedroom followed suit. We also enjoyed the walk-in shower with overhead rain spout.
Cons:
7.1 Good
Pros: It was convenient, since our goal was to be in the downtown area.
Cons: The room had a smell, we couldn’t get the heat to turn on when the room became too cold, we requested extra blankets after housekeeping was done for the day, and yet it took an hour or more to get them, and that was after a second call was made to the front desk. We could hardly get hot water, as the water always seemed cold even after turning the hot water completely on in the shower.
5.1 Okay
Pros: No room service! Best thing is the vintage facade and location right off Michigan Ave
Cons: Service was lacking in total. Basic room service and maintenance would have changed everything. Gnats filled the bathroom!
7.1 Good
Pros: Friendly, helpful concierge, location of hotel and that a quick market close by
Cons: No coffee pot in room, sheets felt damp, arrangement of bathroom a stone''s throw from bed, no refrig. til we asked, light in locked closet 24/7
With a stay at Raffaello Hotel, you'll be centrally located in Chicago, within a 5-minute walk of John Hancock Center and Water Tower Place. Featured amenities include complimentary wired Internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
A contemporary, vibrant hotel, the newly redesigned DoubleTree by Hilton Hotel Chicago - Magnificent Mile mesmerizes guests from the moment they enter our lively, open-concept lobby. Venture to our reimagined guestrooms or walk a few steps to Michigan Avenue shopping and the sights of Navy Pier. Located two blocks from the famous Magnificent Mile, the hotel puts you in easy reach of Chicago’s best shopping, dining, and entertainment. Less than 45 minutes from Chicago O’Hare and Midway Airports, the DoubleTree Chicago - Magnificent Mile lets you make the most of your time in the city. Stop by for a hand-crafted cocktail or local bites in our upscale lobby bar and restaurant, Hot House, and savor on scrumptious grab and go items at our Made Market, coming Winter 2019. Kick back poolside on our seasonal rooftop terrace. The excellent location of this Chicago Magnificent Mile hotel is ideal for business meetings and events in the city. Host a meeting, presentation or social event in one of the newly renovated meeting spaces. Enjoy the perks of cutting-edge technology and WiFi. The versatile DoubleTree Mag Mile allows you to choose your ultimate Chicago Experience.
Overall 8.1 Excellent
Based on 4,037 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
8.3
Pros: Location is very good
Excellent
10.0
Pros: Staff was very friendly, especially young man working at Starbucks station during the day.
Good
6.0
Pros: Good location and outdoor pool.
Mediocre
3.8
Pros: Good location
Excellent
10.0
Pros: The staff was very friendly and helpful with any questions. The property was very clean. The room was very comfortable and well stocked.
Excellent
8.0
Pros: Location; Price; West Egg across the street
Excellent
10.0
Pros: Room was amazing
Excellent
9.6
Pros: The staff were very professional and welcoming. The pool was a beautiful/unique amenity
Good
6.7
Pros: Good location, good basic hotel. It’s definitely for the business traveler... nothing flashy
Excellent
8.8
Pros: Staff was very nice and helpful
Good
6.3
Pros: The location close to many restaurants
Excellent
8.3
Pros: lovely modern room with large flat screen tv
Details
Reviews
Overall 8.1 Excellent
Based on 4,037 reviews
Location
8.8
Service
7.6
Pool
6.8
Room
6.2
Cleanliness
6.0
Breakfast
5.8
Value
5.4
Vibe
5.0
Amenities
4.2
Wellness
3.7
WiFi
3.7
Location
8.8
Service
8.2
Pool
7.9
Room
6.8
Cleanliness
6.5
Breakfast
6.0
Value
5.4
Vibe
5.3
Amenities
4.7
WiFi
2.9
Location
8.7
Comfort
7.1
Service
7.1
Pool
7.0
Room
6.6
Cleanliness
6.3
Breakfast
5.3
Value
4.9
Amenities
4.3
Vibe
4.1
WiFi
2.2
Location
9.0
Service
8.1
Room
6.2
Location
8.9
Service
7.5
Cleanliness
6.0
Room
5.0
Amenities
4.6
8.3 Excellent
Pros: Location is very good
Cons:
10.0 Excellent
Pros: Staff was very friendly, especially young man working at Starbucks station during the day.
Cons:
6.0 Good
Pros: Good location and outdoor pool.
Cons: Left a nice tip on the first night for the cleaning staff but they didn't replenish the towels or glasses or the coffee. Needless to say no tip on the second night.
3.8 Mediocre
Pros: Good location
Cons: The hotel does not have valet services. Geusts have to self park and pay $55 a day for parking. Once you step into the room, you can tell that the hotel is an old hotel. The room was clean, but it was renevated a while ago. Overall, I eas not happy with the staff either. I never felt welcomed. I will not stay at this property again.
10.0 Excellent
Pros: The staff was very friendly and helpful with any questions. The property was very clean. The room was very comfortable and well stocked.
Cons: The coffee in the room was average. Could use a little upgrade.
8.0 Excellent
Pros: Location; Price; West Egg across the street
Cons: Parking
10.0 Excellent
Pros: Room was amazing
Cons: No free breakfast
9.6 Excellent
Pros: The staff were very professional and welcoming. The pool was a beautiful/unique amenity
Cons:
6.7 Good
Pros: Good location, good basic hotel. It’s definitely for the business traveler... nothing flashy
Cons: They boasted a courtyard and pool deck. While I understand the pool was closed (even though it was 90 degrees out) when I went to sit at a table for an hour or two they chased me away and treated me like a criminal. (All the tables and umbrellas were still up.) I have travelled extensively and have never been told I can’t sit in a chair at a hotel where I’m a paying guest! Plus they were totally rude about it. Bedding wasn’t super clean either.
8.8 Excellent
Pros: Staff was very nice and helpful
Cons: We had two small annoying “service/emotional “ dogs. I am highly allergic to dog dander, besides they will bark non stop early in the morning till someone finally got up to take them out, And in the evening around 9-10pm same non stop barking again. The very few times we came back to the hotel early in the afternoon they would be left alone, anytime someone walked by they would start barking. The hotel should state that anyone that has dogs with a doctor’s-note is allowed to stay at the hotel, those two dogs were NOT service dogs instead of just stating no pets allowed. Be specific in your description of no pets allowed.
6.3 Good
Pros: The location close to many restaurants
Cons: I was stay three nights and no one clean the room They only accept card payment They didn't deducted the full warranty amount from first night They deducted in the Second nights too without informing me The total amount that they deducted not clear to me
8.3 Excellent
Pros: lovely modern room with large flat screen tv
Cons:
A contemporary, vibrant hotel, the newly redesigned DoubleTree by Hilton Hotel Chicago - Magnificent Mile mesmerizes guests from the moment they enter our lively, open-concept lobby. Venture to our reimagined guestrooms or walk a few steps to Michigan Avenue shopping and the sights of Navy Pier. Located two blocks from the famous Magnificent Mile, the hotel puts you in easy reach of Chicago’s best shopping, dining, and entertainment. Less than 45 minutes from Chicago O’Hare and Midway Airports, the DoubleTree Chicago - Magnificent Mile lets you make the most of your time in the city. Stop by for a hand-crafted cocktail or local bites in our upscale lobby bar and restaurant, Hot House, and savor on scrumptious grab and go items at our Made Market, coming Winter 2019. Kick back poolside on our seasonal rooftop terrace. The excellent location of this Chicago Magnificent Mile hotel is ideal for business meetings and events in the city. Host a meeting, presentation or social event in one of the newly renovated meeting spaces. Enjoy the perks of cutting-edge technology and WiFi. The versatile DoubleTree Mag Mile allows you to choose your ultimate Chicago Experience.
Millennium Knickerbocker Chicago is centrally located in Chicago, a 3-minute walk from John Hancock Center and 7 minutes by foot from Museum of Contemporary Art. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Planning an event in Chicago? This hotel has facilities measuring 4961 square feet (461 square meters), including conference space.
Overall 8.2 Excellent
Based on 4,046 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Poor
1.0
Pros: Nothing
Excellent
10.0
Pros: Room was very comfortable and affordable for its location.
Excellent
8.8
Pros: Good location and easy to walk to a lot of places downtown.
Excellent
8.8
Pros: We love this hotel. The location is perfect! The only thing we did not like this time was we were asked to keep our music down at 2:30 in the afternoon,due to complaining airline staff. Remind you it was Labor Day! Also, we are always aware & respectful of our surroundings. As we love music, it makes the world a better place.
Good
7.5
Pros: Limited dining
Good
7.9
Pros: Excellent location and well maintained
Good
6.3
Pros: Bathroom was nice and bed was comfortable
Excellent
9.2
Pros: Room updated; bed was comfortable
Okay
5.0
Pros: I can not say I recommend any part of this hotel experience We left a day early du to the room smelling and the concierge not able to offer a confirmed room for our next night.
Excellent
8.8
Pros: Fantastic location and nice comfortable rooms
Poor
1.0
Pros: Other staff- besides the Manager- were nice. Good location
Excellent
9.6
Pros: The location was great and I loved the style of the hotel.
Details
Reviews
Overall 8.2 Excellent
Based on 4,046 reviews
Location
9.4
Beach
9.3
WiFi
7.6
Service
7.3
Vibe
6.4
Cleanliness
6.3
Room
6.3
Breakfast
5.8
Food
5.5
Value
5.2
Comfort
5.1
Amenities
4.3
Wellness
1.9
Pool
0.8
Location
9.5
Service
7.5
Bar
7.0
Cleanliness
5.6
Vibe
5.4
Room
5.2
Food
5.1
Value
5.0
Comfort
4.9
Amenities
3.8
Location
9.2
Bar
8.2
Room
6.4
Cleanliness
6.3
Vibe
6.3
Service
6.1
Breakfast
6.0
Comfort
5.1
Amenities
4.9
Value
4.8
Food
4.7
Location
9.2
Service
6.6
Vibe
5.4
Room
5.3
Comfort
4.9
Amenities
3.6
Location
9.5
Service
7.0
Room
6.1
Comfort
5.0
1.0 Poor
Pros: Nothing
Cons: Overall hotel, too old
10.0 Excellent
Pros: Room was very comfortable and affordable for its location.
Cons: No issues.
8.8 Excellent
Pros: Good location and easy to walk to a lot of places downtown.
Cons: Parking is expensive and when I called the hotel before my visit they said I could park across the street for $25 per night. What they didn’t tell me was that it had to be in cash and also it was $50 per night not $25. They should have explained that all much more clearly. Also no concierge and the lady at the front desk didn’t know much about local attractions such as House of Blues or good Italian restaurants nearby.
8.8 Excellent
Pros: We love this hotel. The location is perfect! The only thing we did not like this time was we were asked to keep our music down at 2:30 in the afternoon,due to complaining airline staff. Remind you it was Labor Day! Also, we are always aware & respectful of our surroundings. As we love music, it makes the world a better place.
Cons: The only thing we did not like this time was we were asked to keep our music down at 2:30 in the afternoon,due to complaining airline staff. Remind you it was Labor Day! Also, we are always aware & respectful of our surroundings. As we love music, it makes the world a better place.
7.5 Good
Pros: Limited dining
Cons: View of back of Westin hotel and rooftop.
7.9 Good
Pros: Excellent location and well maintained
Cons:
6.3 Good
Pros: Bathroom was nice and bed was comfortable
Cons: Could do without feather pillows, they really should be more accommodating for parking especially if you traveling from out of town because it would cost you a fortune. Hidden fees they don’t tell you about until you get there don’t ever bring cash cause they won’t take it. Rooms are very small. And if you plan on wanting anything to drink don’t think about the mini bar in the room unless you want to pay 10.00$ for a can of coke. Showers are lovely. However, overall room and bathroom need to be more clean.
9.2 Excellent
Pros: Room updated; bed was comfortable
Cons: Nothing comes to mind
5.0 Okay
Pros: I can not say I recommend any part of this hotel experience We left a day early du to the room smelling and the concierge not able to offer a confirmed room for our next night.
Cons: Small room, no room for two people to turn around in the washroom together if both needed the sink Carpet was old Hallways were dingy
8.8 Excellent
Pros: Fantastic location and nice comfortable rooms
Cons:
1.0 Poor
Pros: Other staff- besides the Manager- were nice. Good location
Cons: Room door was left open. Reported it to the manager, was told would receive a call at the end of day re: outcome of the investigation. Didn’t receive the call, as promised. When I called the next day Manager was rude and unprofessional in tone.
9.6 Excellent
Pros: The location was great and I loved the style of the hotel.
Cons:
Millennium Knickerbocker Chicago is centrally located in Chicago, a 3-minute walk from John Hancock Center and 7 minutes by foot from Museum of Contemporary Art. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Planning an event in Chicago? This hotel has facilities measuring 4961 square feet (461 square meters), including conference space.
A stay at Warwick Allerton - Chicago places you in the heart of Chicago, steps from Michigan Avenue and Northwestern Memorial Hospital. Featured amenities include a 24-hour business center, express check-in, and express check-out.
Overall 8.0 Excellent
Based on 6,726 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Okay
5.0
Pros: It was close to the event I was attending.
Excellent
10.0
Pros: Beautiful
Excellent
10.0
Pros: Yes. The bed was very comfortable. Loved the oatmeal soap!
Okay
4.0
Pros: Location
Excellent
10.0
Pros: Didn't eat there.
Excellent
9.5
Excellent
10.0
Pros: Friendly, overly accommodating staff, good location, good food and beverage, all this keeps me returning to the property often!
Excellent
9.5
Pros: Great location. Very nice hotel overall.
Excellent
8.8
Pros: Prime location
Excellent
10.0
Pros: The breakfast was excellent but a little expensive
Good
7.9
Pros: The staff were friendly and efficient and the hotel is very well located for the magnificent mile. The common parts of the hotel are quite attractive.
Excellent
10.0
Details
Reviews
Overall 8.0 Excellent
Based on 6,726 reviews
Location
9.6
Bar
6.8
Service
6.7
Food
6.4
Cleanliness
6.1
Breakfast
6.1
Vibe
6.0
Room
5.8
Value
5.6
WiFi
4.9
Comfort
4.1
Amenities
3.7
Location
9.5
Service
6.3
Cleanliness
6.0
Breakfast
5.9
Value
5.8
Room
5.8
Vibe
5.2
Comfort
4.6
Amenities
3.2
WiFi
3.2
Location
9.7
Breakfast
6.9
Service
6.8
Bar
6.7
Food
6.5
Cleanliness
5.8
Vibe
5.7
Value
5.1
Room
5.0
Amenities
3.8
Comfort
3.4
WiFi
3.4
Location
9.9
Service
6.9
Breakfast
6.3
Room
6.3
Vibe
5.7
Cleanliness
5.7
Food
5.6
Value
5.2
Comfort
4.7
Amenities
3.9
WiFi
3.5
Location
9.5
Cleanliness
6.3
Room
5.5
Service
5.5
Value
5.3
Breakfast
5.2
Vibe
5.0
Comfort
4.1
Amenities
3.7
WiFi
3.5
5.0 Okay
Pros: It was close to the event I was attending.
Cons: We needed two beds, were informed that there were no other rooms available. We inquired about a roll-away bed and got no response. The free wifi did not work. I would NOT stay there again. Overpriced and under-serving.
10.0 Excellent
Pros: Beautiful
Cons:
10.0 Excellent
Pros: Yes. The bed was very comfortable. Loved the oatmeal soap!
Cons:
4.0 Okay
Pros: Location
Cons: My room smelled like cigarettes, housekeeping was loud at 8AM, and the overall appearance inside was extremely mediocre.
10.0 Excellent
Pros: Didn't eat there.
Cons: NA
9.5 Excellent
Pros:
Cons: Long time waiting for hot water in the shower
10.0 Excellent
Pros: Friendly, overly accommodating staff, good location, good food and beverage, all this keeps me returning to the property often!
Cons: N/A
9.5 Excellent
Pros: Great location. Very nice hotel overall.
Cons: Broken towel bar. Very uncomfortable sofa.
8.8 Excellent
Pros: Prime location
Cons: Long, slow lines at checkin/checkout
10.0 Excellent
Pros: The breakfast was excellent but a little expensive
Cons: I had a problem adjusting the aircon it didn't want to observe the settings that I made but remained on cold
7.9 Good
Pros: The staff were friendly and efficient and the hotel is very well located for the magnificent mile. The common parts of the hotel are quite attractive.
Cons: The hotel rooms were a bit tired and in need of modernization. We rented two rooms on different sides of the building and both had very little natural light.
10.0 Excellent
Pros:
Cons: Very pleasant and good location. Clean and comfortable
A stay at Warwick Allerton - Chicago places you in the heart of Chicago, steps from Michigan Avenue and Northwestern Memorial Hospital. Featured amenities include a 24-hour business center, express check-in, and express check-out.
The Hotel Felix opened in Spring of 2009 after a USD 50 million dollar redevelopment. As downtown Chicago's first Silver LEED's certified hotel in river north area- Hotel Felix is eco friendly delivers an enriching experience that not only benefits our guests but the environment as well with the use of Organic materials and Renewable resources. guests will feel happy.naturally.Other amenities - Spa onsite with private treatment rooms.Restaurant.Business Center.Fitness Center and Meeting rooms. The rooms include iHome system. in room safe large enough for most laptops. upgraded bath amenities and robes in each room.Valet parking is available at a charge of USD 60 per night subject to change without notice, located offsite.Restaurant - Taketie-Sushi Bar Open daily from 5pm to 10pmRoom Service is Available Daily.
Overall 7.7 Good
Based on 3,078 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Okay
5.8
Okay
4.0
Pros: Location.
Good
6.0
Pros: The location of this hotel is great.
Okay
5.0
Pros: The location of the hotel was excellent. That was about it.
Excellent
8.3
Pros: Hotel Felix is completely remodeled with a modern feel but it's in a vintage building with high ceilings and windows that open, so for me it's the best of both worlds. There's a good cafe next door I've had both breakfast and happy hour specials at, that's a definite asset to staying here. Great location and they run good rate specials, so when I have business downtown that requires a stayover, this is one of the first places I check for availability.
Good
6.0
Excellent
8.0
Pros: We loved the French restaurant and sushi bar at the hotel and a great location to get to city attractions.
Good
6.0
Pros: Location, close to restaurants, shops and subway
Okay
5.8
Pros: Walking distance from alot of popular restaurants.
Excellent
10.0
Pros: The location
Excellent
10.0
Pros: The bedding was comfortable. They provided a comfy robe. Very nice.
Excellent
9.2
Pros: Location was good, staff where pleasent
Details
Reviews
Overall 7.7 Good
Based on 3,078 reviews
Location
9.4
WiFi
8.0
Service
7.7
Value
7.2
Bar
6.2
Cleanliness
6.1
Amenities
6.0
Wellness
5.3
Room
5.3
Breakfast
4.8
Comfort
3.6
Location
9.4
Service
7.3
Value
7.2
Amenities
6.0
Cleanliness
5.6
Room
5.1
Comfort
3.7
Location
9.3
Service
7.4
Value
6.9
Amenities
6.1
Cleanliness
6.0
Room
4.2
Comfort
3.1
Location
9.4
Value
7.6
Service
7.5
Cleanliness
5.5
Room
4.7
Comfort
3.5
Location
9.3
Service
7.7
Value
7.2
Cleanliness
5.9
Room
5.0
Comfort
3.7
5.8 Okay
Pros:
Cons: Photos and rooms were quite different, many of the rooms are still very dated. Additionally, the toilet paper holder was broken and falling off the wall and the toilet did not stop running during the entirety of my stay
4.0 Okay
Pros: Location.
Cons: It was tiny. The smallest hotel room I’ve ever stayed in. The bed frame stuck out exceptionally far from the mattress for such a small room. I injured myself on it. The check in staff seemed bothered to help.
6.0 Good
Pros: The location of this hotel is great.
Cons: Our room was directly next to an elevator which beeped constantly, waking me up every 20 minutes. The toilet never stopped running. I had stayed at this hotel previously about 8 years ago but likely wont be coming back.
5.0 Okay
Pros: The location of the hotel was excellent. That was about it.
Cons: The staff was not friendly. The valet company they work with was not the best. The room was never cleaned they just put new towels, emptied the trash, they never changed the sheets just made the bed. Shower and toilet were broke.
8.3 Excellent
Pros: Hotel Felix is completely remodeled with a modern feel but it's in a vintage building with high ceilings and windows that open, so for me it's the best of both worlds. There's a good cafe next door I've had both breakfast and happy hour specials at, that's a definite asset to staying here. Great location and they run good rate specials, so when I have business downtown that requires a stayover, this is one of the first places I check for availability.
Cons: Valet parking isn't unreasonable, but I don't recommend it as there are much cheaper self-park options nearby.
6.0 Good
Pros:
Cons: $13 extra fee, $70 valet parking
8.0 Excellent
Pros: We loved the French restaurant and sushi bar at the hotel and a great location to get to city attractions.
Cons:
6.0 Good
Pros: Location, close to restaurants, shops and subway
Cons: The room need maintenance, curtains ripped, missed fridge and a better cleaning
5.8 Okay
Pros: Walking distance from alot of popular restaurants.
Cons: Room wasn't cleaned well during our stay ( needed to be vacuumed & never replaced the tissue) .Broken light fixtures & ceiling coming down!
10.0 Excellent
Pros: The location
Cons: The room was small
10.0 Excellent
Pros: The bedding was comfortable. They provided a comfy robe. Very nice.
Cons:
9.2 Excellent
Pros: Location was good, staff where pleasent
Cons: Everything was exceptable
The Hotel Felix opened in Spring of 2009 after a USD 50 million dollar redevelopment. As downtown Chicago's first Silver LEED's certified hotel in river north area- Hotel Felix is eco friendly delivers an enriching experience that not only benefits our guests but the environment as well with the use of Organic materials and Renewable resources. guests will feel happy.naturally.Other amenities - Spa onsite with private treatment rooms.Restaurant.Business Center.Fitness Center and Meeting rooms. The rooms include iHome system. in room safe large enough for most laptops. upgraded bath amenities and robes in each room.Valet parking is available at a charge of USD 60 per night subject to change without notice, located offsite.Restaurant - Taketie-Sushi Bar Open daily from 5pm to 10pmRoom Service is Available Daily.
A stay at The Tremont Chicago Hotel at Magnificent Mile places you in the heart of Chicago, steps from John Hancock Center and Water Tower Place. Featured amenities include a 24-hour business center, express check-in, and express check-out.
Overall 7.7 Good
Based on 1,459 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
9.6
Pros: Loved the ceiling fan in the room! And the view from the room, and the proximity to many fun locations.
Excellent
9.2
Pros: Pristine penthouse
Excellent
8.3
Pros: Facilities were clean and the location was great.
Good
6.0
Excellent
9.6
Pros: I was surprisingly upgraded to the penthouse. Huge bed, great TV, and not enough time to enjoy it all! Great location for the price. The staff was very helpful and friendly.
Excellent
9.0
Pros: Location is excellent. Lived in Chicago for 20 years and this hotel met every expectation.
Poor
1.0
Pros: The location was the only good thing about it.
Excellent
9.0
Pros: It's location is awesome... one half bock from the Hancock center
Excellent
10.0
Pros: Great location
Mediocre
2.0
Pros: Location
Okay
5.0
Pros: The doorman! He did an awesome job!
Poor
1.0
Pros: The location is amazing!
Details
Reviews
Overall 7.7 Good
Based on 1,459 reviews
Beach
10.0
Location
9.4
WiFi
7.0
Service
6.4
Cleanliness
6.3
Comfort
5.7
Room
5.2
Amenities
4.7
Breakfast
4.4
Vibe
4.1
Location
9.4
Service
6.7
Cleanliness
6.1
Comfort
5.7
Amenities
4.7
Room
4.5
Location
9.5
Cleanliness
6.4
Service
6.3
Comfort
5.5
Room
4.8
Amenities
4.2
Vibe
3.4
Location
9.5
Service
6.5
Cleanliness
5.6
Comfort
5.3
Room
4.1
Vibe
2.9
9.6 Excellent
Pros: Loved the ceiling fan in the room! And the view from the room, and the proximity to many fun locations.
Cons: A few of the amenities were a bit dated, but not really something to complain about.
9.2 Excellent
Pros: Pristine penthouse
Cons: No microwave. Clerk at check-in not friendly. Only pop machine out of order. No coffee in lobby in morning.
8.3 Excellent
Pros: Facilities were clean and the location was great.
Cons: The guest next to us harassed us due to our baby getting upset and crying two times. Was hoping could've got a little discounted break on parking but that's expected downtown.
6.0 Good
Pros:
Cons: Low lighting very dated bed was not comfortable
9.6 Excellent
Pros: I was surprisingly upgraded to the penthouse. Huge bed, great TV, and not enough time to enjoy it all! Great location for the price. The staff was very helpful and friendly.
Cons: Only complaint is that the water pressure could have been better.
9.0 Excellent
Pros: Location is excellent. Lived in Chicago for 20 years and this hotel met every expectation.
Cons: No
1.0 Poor
Pros: The location was the only good thing about it.
Cons: It smelled of mold. The bathroom was moldy. There was no hair dryer. There was an extra $10 fee for water and coffee, but no coffee pot. Staff was generally not at the front desk when needed. It was a worn, dirty hotel.
9.0 Excellent
Pros: It's location is awesome... one half bock from the Hancock center
Cons: The interiors are quite dated, but the location makes up for it. Parking fees are crazy ridiculous.
10.0 Excellent
Pros: Great location
Cons:
2.0 Mediocre
Pros: Location
Cons: We have a family of four and they have double occupancy rooms. We traveled all the way to Chicago with small children, only to arrive and realize they had no where to sleep. There were no roll sways and only one extra set of bedding (for the floor).
5.0 Okay
Pros: The doorman! He did an awesome job!
Cons: It was old and the room filthy! I could not turn on the ceiling fan as it was caked with crud! There was mold in the toilet visible from across the bedroom. There was broken tile and someone else's hair in the drawers and on the bathroom floor.
1.0 Poor
Pros: The location is amazing!
Cons: Sheets were dirty and we changed room 4 times until we found a room with clean sheets. Housekeeping isn't not available during the evening, so they expect you to change the sheets if they are dirty. We were denied a refund promised to us.
A stay at The Tremont Chicago Hotel at Magnificent Mile places you in the heart of Chicago, steps from John Hancock Center and Water Tower Place. Featured amenities include a 24-hour business center, express check-in, and express check-out.
With a stay at Inn of Chicago, you'll be centrally located in Chicago, steps from Michigan Avenue and 4 minutes by foot from Tribune Tower. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Overall 7.6 Good
Based on 2,690 reviews
All reviews
- All reviews
Poor
1.0
Pros: Location
Poor
1.0
Pros: Location
Okay
5.4
Pros: Location was fine. Front desk staff helpful. Bellman helpful.
Excellent
10.0
Pros: The location was superb and central to the areas we wanted to visit. The room was spacious, clean and well equipped (towels, toiletries, hairdryer and coffee!)
Good
6.7
Pros: The location was amazing. The lobby was nice and was definitely updated.
Good
7.1
Excellent
8.3
Pros: Good location, easy to find parking nearby, comfortable room
Okay
4.6
Excellent
9.6
Pros: The hotel was exactly where we need to be .We arrived before check in and they checked our bags and headed us to a sports bar where we were able to watch football until check in
Excellent
8.3
Pros: Everything apart from the bathroom was fine.
Okay
5.4
Pros: We asked for additional towels and sheets, and they were available. We asked for someone to come by in the evening to clean a mess in the bathroom and they sent someone within two hours. The location was perfect. We were able to walk to most locations, including many shops, Millennium Park, Chicago 360 Observation Deck, Gino’s East - Magnificent Mile, and the CIBC Theatre.
Good
6.3
Pros: It was perfectly adequate and clean
Good
7.3
Pros: The hotel is at a very good location, rooms are clean and comfortable. They have free internet access in the lobby which is a nice place.
Good
7.0
Pros: The location was perfect.
Excellent
8.0
Pros: Located centrally, the hotel is close to all touristic places as well as to the shopping areas.
Good
7.0
Pros: I must say the location and the 22nd floor patio where my favorite thing about this hotel
Okay
5.0
Pros: Excellent location for shopping.
Excellent
8.0
Pros: $self.pros
Mediocre
3.6
Pros: wi-fi access in lobby. access to mag mile. access to conference venue at major hotel.
Okay
5.6
Pros: consierge answered all my questions
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Cons: $self.cons
Good
6.4
Pros: $self.pros
Okay
4.0
Pros: Good location.
Details
Reviews
Overall 7.6 Good
Based on 2,690 reviews
Cleanliness
7.3
Comfort
7.2
Location
9.1
Services
6.8
Staff
7.8
Value for money
7.2
1.0 Poor
Pros: Location
Cons: Dirty and shabby room.. hair on toilet peeling paint.. poor reception on tv
1.0 Poor
Pros: Location
Cons: The first room the A/c was broken 1106 The second room 3 times it took them for room 1123 to believe me that the luck wasn't functional and o couldn't gain access to the room. This took 50 minutes House keeping was poor
5.4 Okay
Pros: Location was fine. Front desk staff helpful. Bellman helpful.
Cons: Car entrance/ parking not indicated, so we ended up in a loading zone around the corner. Valet parking staff very slow. Room was small! A/C did not work- room temperature 78 degrees. Repair staff's "20 minute repair" took around 45 minutes at 9:30 pm. Bellman said "keep your key, no need to return, you'll be checked out automatically". Had to call hotel to receive emailed receipt. Expensive! for $50 more I stayed in a LaQuinta- much nicer and everything works.
10.0 Excellent
Pros: The location was superb and central to the areas we wanted to visit. The room was spacious, clean and well equipped (towels, toiletries, hairdryer and coffee!)
Cons: No complaints
6.7 Good
Pros: The location was amazing. The lobby was nice and was definitely updated.
Cons: Our room was outdated, had a small dirty bathroom and the air conditioner barely worked.
7.1 Good
Pros:
Cons: Paying only thru credit cards. should accept payment in cash
8.3 Excellent
Pros: Good location, easy to find parking nearby, comfortable room
Cons: Room was a little outdated
4.6 Okay
Pros:
Cons: Very low quality
9.6 Excellent
Pros: The hotel was exactly where we need to be .We arrived before check in and they checked our bags and headed us to a sports bar where we were able to watch football until check in
Cons: The bathroom was a 6
8.3 Excellent
Pros: Everything apart from the bathroom was fine.
Cons: The bathroom was too tiny. The sink was in a corner and uncomfortable to use.
5.4 Okay
Pros: We asked for additional towels and sheets, and they were available. We asked for someone to come by in the evening to clean a mess in the bathroom and they sent someone within two hours. The location was perfect. We were able to walk to most locations, including many shops, Millennium Park, Chicago 360 Observation Deck, Gino’s East - Magnificent Mile, and the CIBC Theatre.
Cons: One of the two beds had no mattress pad. The beds were small (just doubles), but we didn't anticipate that they would be so uncomfortable. The air conditioner was very noisy and drained water onto our shoes. The air conditioner is too close to the bed and the person on that side of the bed continually bumped into the AC unit. The bathroom sink is only 3 inches deep, causing water to splash onto the floor. The bathroom is tiny; about 5' X 6'. There was no fan/ventilation in the bathroom. The mirror looks terrible; lots of black around the edges. The bathroom tiles are a beautiful white, but the grout is mostly black and needs to be deep cleaned/bleached. The toilet ran constantly and was noisier than the AC. There were not enough outlets near the beds. We had a power strip, but there wasn't power on the two walls closest to the beds.
6.3 Good
Pros: It was perfectly adequate and clean
Cons:
7.3 Good
Pros: The hotel is at a very good location, rooms are clean and comfortable. They have free internet access in the lobby which is a nice place.
Cons: There is no restaurant in the premises, there is only a coffee shop next to the hotel, thus there is no comfortable way to have a decent breakfast.
7.0 Good
Pros: The location was perfect.
Cons: The bed was really lumpy and uncomfortable.
8.0 Excellent
Pros: Located centrally, the hotel is close to all touristic places as well as to the shopping areas.
Cons:
7.0 Good
Pros: I must say the location and the 22nd floor patio where my favorite thing about this hotel
Cons:
5.0 Okay
Pros: Excellent location for shopping.
Cons: Air conditioner in the room was not accessible for adjustment in a temperature change. Also the TV did not have any pay per view chanels.
8.0 Excellent
Cons: Rooms are not ready to 15-00, at the same time, check out time is 12-00. Something could be done to prepare booked rooms to 15-00
3.6 Mediocre
Pros: wi-fi access in lobby. access to mag mile. access to conference venue at major hotel.
Cons: the air conditioner in my room was filthy. i couldn't switch it off because there was no open window to use, and when i did switch it off my throat became sore and dry.
5.6 Okay
Pros: consierge answered all my questions
6.4 Good
Cons: there was no breakfast available
4.0 Okay
Pros: Good location.
Cons: Small room (at least ours). Noise (not street).
With a stay at Inn of Chicago, you'll be centrally located in Chicago, steps from Michigan Avenue and 4 minutes by foot from Tribune Tower. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
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