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Value for money
Distance to city centre
|Chicago O'Hare Intl|
Distance to airport
|"Super helpful staff as well!"||(in 220 reviews)|
|"Super great location and staff!"||(in 253 reviews)|
|"Very spacious and clean rooms."||(in 165 reviews)|
|"Parking was an absolute nightmare."||(in 82 reviews)|
|"Uncomfortable bed/pillows Slow elevators"||(in 21 reviews)|
|"Pool looked dirty."||(in 39 reviews)|
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Location was fantastic. The rooms were updated and clean, and the staff was friendly.
Stayed on the 23rd floor and all but one of their elevators were out of service. No free breakfast either, only breakfast in the hotel was at the attached restaurant and was quite pricey.
Requested for a late check in due to our flight and they automatically had a late checkout for us
The cost was a little pricey
The hotel was in a great location, it was close to a variety of restaurants and activities. Also there is access to the red line subway directly in front of the Hotel. It was a clean and stocked with complementary coffee! We also had great help from Reggie with our luggage. He was friendly and made everyone laugh. Alma at the check in desk was also very helpful.
Overall everything was great except for our first encounter with a lady at check-in. We were trying to describe an issue we were having about our luggage. Our flight lost three of our bags and would be delivering it to the hotel. We were brushed off and felt as if our issue wasn't important enough to be listened to. Alma was able to step in and help.
There was a few hairs under pillow and in the bathroom upon arrival .
The staff was so friendly and I enjoyed the free coffee service in the mornings. I also took advantage of printing out my boarding pass with their easy airline check in computer in the lobby.
The Hilton Garden Inn Chicago Downtown/Magnificent Mile is a hotel situated in the heart of downtown Chicago and offers guests a convenient location that is close to a variety of attractive venues, shops, and dining spots. For example, the hotel is just a short three-minute walk away from the upscale shopping on Michigan Avenue. Also, the polished hotel is located just across the street from the train service so guests can easily access all of Chicago from the hotel's doorstep.
The rooms in the hotel offer subtly elegant furnishings with sophisticated décor and beds that are custom designed. All of this adds up to a hotel room that best serves the needs of any guest. The modern accommodations offered in the hotel include flat-screen TVs, free wireless Internet access, microwaves, and minifridges. Guests wanting kitchenettes in their rooms can upgrade to a suite which also adds a separate living area for more space and comfort. Meanwhile, most of the guest rooms in the hotel offer views of Chicago's skyline.
A casual grill is offered in the hotel that specializes in open-flame cooking techniques. Guests are sure to enjoy fire-roasted meals from the onsite restaurant. A relaxed bar is also located inside of the hotel and offers guests a delicious selection of handcrafted cocktails and specialty beverages. A 24/7 market is open at the hotel for guests to grab quick snacks and bites to eat at any time of the day. A fitness center, indoor pool, and hot tub are also available to guests.
based on 1,563 reviews
Value for money
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Reviews about Hilton Garden Inn Chicago Downtown/Magnificent Mile
Most popular landmarks
- Magnificent Mile 0.4 km
- Chicago Riverwalk 0.6 km
- Chicago Theater 0.7 km
- 360 CHICAGO 0.9 km
- Chicago Cultural Center 0.9 km
- Cloud Gate 1.1 km