Cons (-) Elevators require key each time to go up stairs
4 stars
Renaissance Chicago Downtown Hotel
Photos of Renaissance Chicago Downtown Hotel
Overview
A 10-minute walk from Merchandise Mart Railway Station, Renaissance Chicago Downtown Hotel has a convenient location, making it an ideal base when in Chicago. It is steps from the Chicago Theater, restaurants and nightlife options.
The hotel features a sauna and an indoor pool, and guests also have access to a fitness centre. Convenient services include an express check-in/check-out feature and a luggage storage area.
Renaissance Chicago Downtown Hotel provides design rooms equipped with cable/satellite channels, a CD player and a hair dryer. Each includes a private bathroom with bathrobes.
The hotel's restaurant is available for breakfast, lunch and dinner, providing guests with a convenient dining experience close to their room. Those wanting to relax with a drink can do so in the on-site bar.
Renaissance Chicago Downtown Hotel is surrounded by the area's tourist attractions, including Millennium Park and Magnificent Mile, which are a short walk away. The Art Institute of Chicago is easily accessible by car.
Latest deals for Renaissance Chicago Downtown Hotel
Queen room
Executive room
Double room
King room
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Renaissance Chicago Downtown Hotel
- Indoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Valet parking
Services and conveniences
- ATM on-site
- Business centre
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Key card access
- Express check-out
- Private check-in/check-out
- 24-hour front desk
- Safety deposit box
- Bottle of water
Accessibility and suitability
- Entire unit wheelchair accessible
- No smoking
- Lowered sink
- Non-feather pillow
- Pets allowed on request. Charges may apply.
- Disabled access
- Roll-in shower
- Lift
- Accessible by lift
- Adapted bath
- Allergy-free room
- Toilet with grab rails
- Upper floors accessible by lift
Basics
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Dustbins
- Conditioner
Dining
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee shop
- Microwave
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Coffee machine
- Dining area
- Dining table
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Raised toilet
- Shower
- Bathtub
- Toilet
- Toilet paper
- Walk-in shower
General
- Executive lounge access
- Lockers
- Storage available
- River view
- Seating area
- Sofa
- Telephone
- Carpeted
- City view
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- Streaming service
- Shared lounge/TV area
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Trouser press
- Iron and ironing board
Things to do
- Gift shop
- Beach access
- Bicycle hire
- Canoeing
- Hiking
Pool and spa
- Heated pool
- Spa
- Indoor pool
- Sauna
Bedroom
- Feather pillow
- Fold-up bed
- Alarm clock
- Wardrobe or closet
Parking and transportation
- Parking
- Private parking
- Valet parking
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Outdoor
- Garden
- Terrace/Patio
Family friendly
- Babysitting or child care
- Cribs available
Health and safety
- Safe
Fitness
- Fitness centre
Reviews of Renaissance Chicago Downtown Hotel
8.6
Very good
667 verified ratings
Wonderful
425
Very good
91
Good
71
Okay
30
Fair
26
Mediocre
8
Poor
16
Summary of reviews
Guests say
Guests frequently praised the hotel's location, highlighting its proximity to popular attractions and favorable access to public transport. Cleanliness was also appreciated, particularly in the newly renovated rooms. However, many guests reported poor service, with complaints regarding staff responsiveness and management's handling of issues. Additionally, some reviewers found the bed comfort lacking, citing discomfort during their stay.AI-generated from customer reviews
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Score by provider
8.4 out of 10
378 reviews
9 out of 10
96 reviews
10 out of 10
1 review
9.2 out of 10
4 reviews
All reviews
Pros (+) ALL staff that we incountered from valet to bellman house keeping and front desk were all very friendly and helpful. Having worked in the hotel industry it was easy to spot a top notch beautiful hotel...
Cons (-) Toilet was loose or unattached to the bathroom floor but still functioned properly.
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Pros (+) Great location, nice room, beautiful bathroom, comfortable beds, steps from the orange line, State St. and Michigan Ave., Theatres, and museums. We were able to walk everywhere we wanted to go. Great ...
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Pros (+) We stayed here with our two older children (age 16 & 20) over July 4 weekend; an incredibly busy weekend for the city but this was an oasis of luxury. Recently renovated, hotel features a beautiful ar...
Read more
Location
1 West Wacker Drive, Chicago, IL 60601
What's nearby
- Chicago Theater140 m
- Chicago Cultural Center0.4 km
- Chicago Riverwalk0.5 km
- Cloud Gate0.6 km
- Millennium Park0.7 km
- Art Institute of Chicago0.9 km
- Symphony Center0.9 km
- Magnificent Mile1 km
- Willis Tower1.1 km
- Chicago Lakefront Trail1.3 km
- Grant Park1.3 km
- 360 CHICAGO1.4 km
Policies
Check-in/Check-out | Check in anytime after 16:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Renaissance Chicago Downtown Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Renaissance Chicago Downtown Hotel
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Value for money | 7.5 |
|---|---|
Distance to city centre | 1.2 km |
Nearest airport | Chicago Midway |
Distance to airport | 14.7 km |