|""Wonderful place, love the pool.""||(in 50 reviews)|
|"Staff super nice and helpful"||(in 75 reviews)|
|""Great location, clean, great food""||(in 110 reviews)|
|"the hotel room smelled of pee."||(in 60 reviews)|
|"Valet parking was $70 !"||(in 21 reviews)|
|"Small room for 4 people."||(in 62 reviews)|
|great location||in 290 reviews|
|location and price||in 209 reviews|
|hotel room||in 179 reviews|
|great staff||in 151 reviews|
|swimming pool||in 129 reviews|
|beautiful hotel||in 122 reviews|
|breakfast was included||in 73 reviews|
|room service||in 45 reviews|
|great service||in 42 reviews|
|parking too expensive||in 42 reviews|
|beds were comfortable||in 37 reviews|
|nice view||in 37 reviews|
|one night||in 29 reviews|
|paper cups for coffee||in 27 reviews|
|starbucks in the lobby||in 24 reviews|
|magnificent mile||in 23 reviews|
|walk everywhere||in 16 reviews|
|intercontinental||in 11 reviews|
|superior king||in 9 reviews|
Everything was fantastic and the location is perfect
Disappointed with the IC Chicago
- The location on the Magnificent Mile, Michigan Avenue, is great and clearly what the hotel is counting on to cover for all of the shortcomings in the hotel.
My husband and I recently completed a 3 night stay at the InterContinental Chicago Magnificent Mile, unfortunately, we were quite disappointed in the hotel. - No recognition for Spire Ambassador status which should have gotten me a room upgrade but did not, even though staff assured me we had been given one. Why lie about it? - Room (Grand Tower King Suite) was in need of refurbishment with peeling wallpaper and paint. - Climate controls did not actually do anything to control the too hot nature of the room. - Bathroom was ridiculously small and for a suite had just a shower over a bathtub with a yucky shower curtain. - Most of the staff were quite friendly but checking in took a very long time and I have my doubts that they were trained adequately. - Management was indifferent and lacked good customer service skills, which makes for a poor showing to loyal customers. - Room service was not great and they didn't even bring us a glass of water with our meals.
Location is great , service poor
Location is superb
Called front desk multiple time , and no one answered, was given the wrong room. No apologies or response despite sending them internal message. Rooms are small and parking at $71/ day is not fair.
WiFi was not working
The walls are paper thin so our extremely loud neighbors were a bit much
Check in issue
Checked in at 7:00 PM and assigned room had not been cleaned and still had previous guests things in the room. After trips up and down with luggage, another room assigned.
Neat and Clean
Location is great, staff professional and helpful.
Room was cramped, room service breakfast was HUGELY expensive not to mention over cooked and arrived cold. And who chose the hall carpet? No one in my party could understand the choice. Unattractive and at first glance looks as though it is worn and needs replacement. Not a great impression.
Is the best, perfect ubication
Great Hotel for Right Price
This Intercontinental is in a great location on the Magnificent Mile. The rooms are spacious and the bed and bathrooms are nicely updated. The pool was very nice as well. I would recommend the valet if you are staying a over 24 hours they have a flare rate and you can leave and come back. Parking around the area is just as expensive but you can't leave and comeback. They also gave me late checkout of 2 PM.
need sound proof windows,,,,could hear sirens all night
Elegant, historic hotel in the heart of Magnificen
From the moment you pull up in front of the InterContinental you know you've made a wise choice. A friendly, suited doorman opened the cab door and welcomed us into the beautiful lobby decorated with a 4-story Christmas tree. We checked in and an exceptionally friendly clerk, Mariana, made sure we were given a quiet corner room, per our request. Our room was clean, spacious, and newly renovated - but not overdone. The wi-fi was fast, the bathroom toiletries lovely, and the room was quiet. Stop and see the pool -- it is the original, and its gorgeous. How often do you see chandeliers over a swimming pool that once boasted Esther Williams as a swimmer? Best of all, the location. Between Ontario Street and the Chicago Tribune, right before the river -- perfect!
When we stepped off the elevator the rug was worn and shabby. This was our only complaint about the decor.
Okay but not stellar
Pretty hotel with nice location
Thin walls. Noisy halls. Some staff friendly but others not. Got a good deal but wouldn't pay full price for tiny room. Bathroom needs updating/ more thorough cleaning (shower curtain ripped and some mold on end of shower curtain rod)
InterContinental Hotels Chicago Magnificent Mile was built in 1929 and is an icon in-and-of-itself. It sits right on the Magnificent Mile, just a few steps north of the Chicago River. This iconic hotel offers guests the city’s vibrant downtown style while mixing classic history with modern elegance.
The rooms and suites feature either king or double beds depending on the guests desired room size and combination. All rooms are plush with amenities including bottled water, Keurig K-Classic Single Serve Machine with coffee bar, blackout curtains, stocked mini-bar, high-speed WiFi, flat-screen HDTV, Agraria Home bath products and two plush terry-cloth robes. Guests won’t go wanting while staying at the InterContinental Hotels Chicago Magnificent Mile.
Guests will continue to be part of the iconic experience with dining options that include Michael Jordan’s Steak House, Center Court, Eno, and Starbucks. They offer a variety of cuisine and drinks for all meals and times of the day.
The InterContinental’s iconic Spa takes up three floors and features state-of-the-art exercise equipment, spa treatment rooms, and a junior Olympic pool and sauna. Guests won’t be sure which one to partake first during their stay, but the pool experience might just leave guests never leaving the hotel.
The prime location on Michigan Avenues gives guests quick access to restaurants, high-end shopping, and all the attractions Chicago has to offer. Throw in the fact that this hotel is an icon to be seen itself, and guests will be delighted with their stay at the InterContinental Chicago Magnificent Mile.
based on 619 reviews
Policies vary by room type and provider.
All existing bookings at Intercontinental Chicago Magnificent Mile, An Ihg Hotel can be changed or cancelled for stays up to 30 June 2020. For more information, visit the Intercontinental Hotel Response to COVID-19 page.
Intercontinental Chicago Magnificent Mile, An Ihg Hotel is located at 505 North Michigan Avenue in Near North Side, 1.7 km from the centre of Chicago. Chicago Riverwalk is the closest landmark to Intercontinental Chicago Magnificent Mile, An Ihg Hotel.
Check-in time is 15:00 and check-out time is 11:00 at Intercontinental Chicago Magnificent Mile, An Ihg Hotel.
Yes, Intercontinental Chicago Magnificent Mile, An Ihg Hotel offers free Wi-Fi.
No, Intercontinental Chicago Magnificent Mile, An Ihg Hotel does not offer free parking.
No, Intercontinental Chicago Magnificent Mile, An Ihg Hotel does not offer free airport shuttle service.
Intercontinental Chicago Magnificent Mile, An Ihg Hotel is 15.4 km from Chicago Midway.
Yes, Intercontinental Chicago Magnificent Mile, An Ihg Hotel is a pet-friendly hotel.
Yes, Intercontinental Chicago Magnificent Mile, An Ihg Hotel has a pool on-site.
Intercontinental Chicago Magnificent Mile, An Ihg Hotel has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.