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The recently renovated Sofitel Chicago Magnificent Mile provides 4-star downtown Chicago hotel accommodations minutes from Lake Michigan, Navy Pier, the Museum of Contemporary Art, Millenium Park, the John Hancock Center, the Chicago Water Tower, and upscale boutiques. Designed by French architect Jean-Paul Viguier, our downtown Chicago hotel is a 32-floor prism of glass, boasting 415 rooms, including 33 luxurious suites. Modern design and refined European approach to hospitality take center stage.
Overall 8.9 Excellent
Based on 11,468 reviews
All reviews
- All reviews
- Couples
- Business
- Families
- Solo
Excellent
10.0
Pros: The bed!!!
Excellent
10.0
Pros: The location was fantastic! It was close enough to the theaters and close to great food . I had a Dr. appt. at Northwestern the next day and it was a quick walk over.
Good
7.9
Excellent
10.0
Pros: The concierge was extremely friendly and helpful. The hotel was close to everything. If your hotel restroom is occupied by the-slowest-bowel-movement-ever or if you have a bit of stage fright, the bathrooms on the second floor are great. YW ;)
Excellent
10.0
Pros: Good room / view / excellent location close to restaurants / grocery / shopping
Excellent
10.0
Pros: Staff members were extraordinarily helpful
Excellent
8.0
Pros: Simple room
Excellent
10.0
Pros: This location is perfect for exploring the city and the hotel is small enough and hidden enough to be very quiet.
Excellent
10.0
Pros: New hotel. Very clean.
Excellent
10.0
Pros: Close to shopping stores and restaurants
Good
7.0
Pros: Quiet
Excellent
10.0
Pros: The location is absolutely perfect
Details
Reviews
Overall 8.9 Excellent
Based on 11,468 reviews
Location
9.5
Vibe
9.2
Room
8.4
Service
8.4
WiFi
7.7
Bar
7.5
Breakfast
6.4
Location
9.5
Vibe
9.2
Room
8.4
Service
8.3
Bar
7.3
WiFi
6.6
Breakfast
6.4
Food
6.0
Value
5.4
Location
9.3
Vibe
9.2
Room
8.5
Service
8.5
Food
6.5
WiFi
6.5
Breakfast
5.4
Vibe
9.4
Location
9.2
Cleanliness
8.7
Room
8.4
Service
8.4
Bar
7.5
Breakfast
7.1
Value
5.2
Location
9.4
Room
8.0
Cleanliness
7.7
Service
7.7
Breakfast
6.8
Value
6.0
10.0 Excellent
Pros: The bed!!!
Cons:
10.0 Excellent
Pros: The location was fantastic! It was close enough to the theaters and close to great food . I had a Dr. appt. at Northwestern the next day and it was a quick walk over.
Cons: Loved everything!!
7.9 Good
Pros:
Cons: Poor wifi connection and there was no hot water in the room one day
10.0 Excellent
Pros: The concierge was extremely friendly and helpful. The hotel was close to everything. If your hotel restroom is occupied by the-slowest-bowel-movement-ever or if you have a bit of stage fright, the bathrooms on the second floor are great. YW ;)
Cons:
10.0 Excellent
Pros: Good room / view / excellent location close to restaurants / grocery / shopping
Cons:
10.0 Excellent
Pros: Staff members were extraordinarily helpful
Cons: Pillow and duvet selection. Latter too hot.
8.0 Excellent
Pros: Simple room
Cons:
10.0 Excellent
Pros: This location is perfect for exploring the city and the hotel is small enough and hidden enough to be very quiet.
Cons:
10.0 Excellent
Pros: New hotel. Very clean.
Cons:
10.0 Excellent
Pros: Close to shopping stores and restaurants
Cons:
7.0 Good
Pros: Quiet
Cons: pseudo-fancy - definitely not worth full price of ~$--- a night
10.0 Excellent
Pros: The location is absolutely perfect
Cons: The fridge in my room was broken. Got a new one within 15 minutes of request
The recently renovated Sofitel Chicago Magnificent Mile provides 4-star downtown Chicago hotel accommodations minutes from Lake Michigan, Navy Pier, the Museum of Contemporary Art, Millenium Park, the John Hancock Center, the Chicago Water Tower, and upscale boutiques. Designed by French architect Jean-Paul Viguier, our downtown Chicago hotel is a 32-floor prism of glass, boasting 415 rooms, including 33 luxurious suites. Modern design and refined European approach to hospitality take center stage.
Soaring 92 stories above the Loop and North Michigan Avenue (hotel goes up to the 28th floor only),Trump International Hotel & Tower
Overall 8.9 Excellent
Based on 4,354 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: My stay was wonderful! Room was large with kitchen and magical view . The best Hotel in Chicago !
Excellent
10.0
Pros: Spa/Fitness Center is outstanding. Customer service is second to none. Staff are extremely pleasant.
Excellent
10.0
Excellent
10.0
Pros: A unique, beautiful and very accessible location. As seasoned, regular travelers - we rate Trump among the best stays anywhere in the World. We have stayed at Trump Hotels & Resorts all over the World - all have the same high standards overall.
Excellent
9.0
Pros: gorgeous property. specially the spa...the meals was really good. location is great
Excellent
10.0
Pros: The view and the pool. The staff was extremely professional. Kudos to George in the lounge.
Excellent
10.0
Pros: spa, view, bed, personal touches, cleanliness, amenities.
Excellent
10.0
Pros: Everything exceeded our expectations from the staff to the room. My 13year old daughter and I stayed one night. Only regret is that we couldn't stay longer. Highly recommend staying here and planning to return with the rest of the family.
Excellent
9.6
Pros: Every thing
Excellent
10.0
Pros: Top notch service
Excellent
10.0
Pros: Best hotel gym I've ever been in!! Incredible views, rooms, and location. Top notch in every way!
Excellent
10.0
Pros: Probably nicest room we've ever stayed in. We upgraded to the 1 bedroom suite for an extra $---/night. worth it. WOW
Details
Reviews
Overall 8.9 Excellent
Based on 4,354 reviews
Location
9.6
Service
9.2
Room
9.2
Vibe
8.9
Wellness
8.8
Comfort
8.6
Cleanliness
8.6
Amenities
8.3
Pool
8.2
WiFi
7.6
Breakfast
5.9
Value
4.5
Location
9.6
Service
9.2
Wellness
9.1
Room
9.1
Comfort
8.6
Pool
8.5
Breakfast
5.8
Value
4.1
Location
9.8
Service
9.5
Room
9.4
Comfort
8.9
Wellness
8.4
Value
4.2
Location
9.5
Service
9.3
Room
8.9
Service
9.3
Comfort
8.7
Room
8.4
10.0 Excellent
Pros: My stay was wonderful! Room was large with kitchen and magical view . The best Hotel in Chicago !
Cons:
10.0 Excellent
Pros: Spa/Fitness Center is outstanding. Customer service is second to none. Staff are extremely pleasant.
Cons:
10.0 Excellent
Pros:
Cons: There was no makeup mirror in the bathroom.
10.0 Excellent
Pros: A unique, beautiful and very accessible location. As seasoned, regular travelers - we rate Trump among the best stays anywhere in the World. We have stayed at Trump Hotels & Resorts all over the World - all have the same high standards overall.
Cons:
9.0 Excellent
Pros: gorgeous property. specially the spa...the meals was really good. location is great
Cons: the parking was confusing. one waiter from ukraine or pollan was arrogant on insisting that everything was perfect at the breakfast. at my benedicts eggs i was expecting pouched eggs and it was not.
10.0 Excellent
Pros: The view and the pool. The staff was extremely professional. Kudos to George in the lounge.
Cons: Nothing
10.0 Excellent
Pros: spa, view, bed, personal touches, cleanliness, amenities.
Cons:
10.0 Excellent
Pros: Everything exceeded our expectations from the staff to the room. My 13year old daughter and I stayed one night. Only regret is that we couldn't stay longer. Highly recommend staying here and planning to return with the rest of the family.
Cons:
9.6 Excellent
Pros: Every thing
Cons: Nothing
10.0 Excellent
Pros: Top notch service
Cons:
10.0 Excellent
Pros: Best hotel gym I've ever been in!! Incredible views, rooms, and location. Top notch in every way!
Cons:
10.0 Excellent
Pros: Probably nicest room we've ever stayed in. We upgraded to the 1 bedroom suite for an extra $---/night. worth it. WOW
Cons:
Soaring 92 stories above the Loop and North Michigan Avenue (hotel goes up to the 28th floor only),Trump International Hotel & Tower
With a stay at Omni Chicago Suites - Magnificent Mile in Chicago (Near North Side), you'll be steps from Michigan Avenue and 4 minutes by foot from Chicago Water Tower. Featured amenities include a business center, express check-in, and express check-out. Planning an event in Chicago? This hotel has facilities measuring 8000 square feet (743 square meters), including conference space.
Overall 8.9 Excellent
Based on 3,320 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9.0
Pros: Location
Good
7.0
Pros: The dining room and location
Excellent
8.0
Pros: Great staff and location. Room clean and well maintained.
Excellent
9.2
Pros: Loved the location!! Staff was amazing! Super nice and helpful. I was one of “those” people who constantly needed directions and/or recommendations. Everyone was friendly and helpful.
Excellent
8.0
Pros: I like that the front desk gave us bottled water, and were there to help with any questions we had had. They printed out our tickets for a concert that we were going to see. I also liked that all the employees at the hotel were very nice.
Good
7.9
Pros: Location
Excellent
8.0
Pros: Very enjoyable stay,clean, and staff was outstanding.
Good
7.0
Good
6.0
Pros: This hotel was in a fantastic location and staff was extremely kind.
Excellent
8.0
Pros: The separation of bedroom and sitting room. Great bar and bar service. Service in the restaurant
Good
6.7
Pros: Great location to The Mag Mike
Excellent
10.0
Pros: The German Embassy is in the same building.
Details
Reviews
Overall 8.9 Excellent
Based on 3,320 reviews
Location
9.6
Service
9.1
Room
7.8
Cleanliness
6.9
Pool
6.6
WiFi
6.6
Breakfast
6.1
Amenities
6.1
Location
9.9
Service
8.9
Food
8.7
Wellness
8.6
Cleanliness
7.0
Pool
6.7
Room
6.7
Amenities
6.4
Breakfast
6.1
Value
5.7
WiFi
5.1
Location
9.8
Service
9.2
Comfort
6.9
Cleanliness
6.5
Room
6.4
Amenities
6.1
Value
4.9
Location
9.7
Service
9.0
Room
6.7
Location
9.7
Service
9.1
Comfort
7.5
Room
7.4
9.0 Excellent
Pros: Location
Cons: Restaurant / Bar should be coordinated more with hotel / stay, .. i.e. we had to pay for a cup of coffee in the morning after we had a small cup in our room. TV is off to side in bedroom and can't tilt.
7.0 Good
Pros: The dining room and location
Cons: The city shut off our water for repairs, I had rotten food a previous guest left in my ice bucket and housekeeping never checked, and I was charged a $19.95 fee per day and told it was for the perks.?? This was never told in advance.
8.0 Excellent
Pros: Great staff and location. Room clean and well maintained.
Cons: One negative was the relatively small pool and hot tub area was over run on Friday evening with 20 plus people there for a party.There was clearly just one guest that had invited too many others that prevented use by any other guests.Wish hotel regulated
9.2 Excellent
Pros: Loved the location!! Staff was amazing! Super nice and helpful. I was one of “those” people who constantly needed directions and/or recommendations. Everyone was friendly and helpful.
Cons: I loved the property. If I had to mention something, it would be getting coffee in the morning. It wasn’t difficult, but it could have been more convenient. My time was limited....trying to grab a quick cup of coffee before a meeting. Craft was near empty...which was fine. At least I got a half cup. Then I ended up having to wait about 15 minutes to get my change back. For the price I paid for the room, they should have comped a half cup of coffee as a courtesy. Seriously, not a big deal though. Everything else was fantastic.
8.0 Excellent
Pros: I like that the front desk gave us bottled water, and were there to help with any questions we had had. They printed out our tickets for a concert that we were going to see. I also liked that all the employees at the hotel were very nice.
Cons: I think that the valet parking was kind of expensive. I believe the hotel should make it known that you may have to pay for valet, or find your own parking when coming to stay. I was never aware of this until I was stuck in traffic, trying to find the hotel and trying to figure out parking. It's upsetting finding out last second that I need to pay 72$ for valet, if I do not want to waste time parking.
7.9 Good
Pros: Location
Cons: It seems a little outdated.
8.0 Excellent
Pros: Very enjoyable stay,clean, and staff was outstanding.
Cons: Nothing
7.0 Good
Pros:
Cons: Staff pounding on my door early Sunday morning when I had a Do Not Disturb sign on the door was quite disturbing.
6.0 Good
Pros: This hotel was in a fantastic location and staff was extremely kind.
Cons: Unfortunately the rooms were dated and that alone made the experience not as enjoyable.
8.0 Excellent
Pros: The separation of bedroom and sitting room. Great bar and bar service. Service in the restaurant
Cons: Not a good menu for breakfast or dinner The rooms are somewhat tired.
6.7 Good
Pros: Great location to The Mag Mike
Cons: We could hear the elevator all night long. Restaurant closed early for private event. Rude BMO employee (staying in the hotel for private event) pushed past my children to run onto the elevator and didn’t like when we confronted him. Mumbled expletives at us when we exited. Fun times
10.0 Excellent
Pros: The German Embassy is in the same building.
Cons:
With a stay at Omni Chicago Suites - Magnificent Mile in Chicago (Near North Side), you'll be steps from Michigan Avenue and 4 minutes by foot from Chicago Water Tower. Featured amenities include a business center, express check-in, and express check-out. Planning an event in Chicago? This hotel has facilities measuring 8000 square feet (743 square meters), including conference space.
Hyatt Regency Chicago is located in the heart of downtown, just steps away from the Magnificent Mile and close to many of the city’s premier businesses, the theatre district, acclaimed shopping and famous attractions. Our guest rooms feature all the comforts of home including a wireless Internet environment. Featuring five restaurants and lounges and amenities such as a 24-hour complimentary fitness center and updated networking spaces.
Overall 8.8 Excellent
Based on 10,924 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9.0
Pros: I found the staff at the check-in desk very accommodating and nice.
Excellent
8.0
Pros: Location, appearance and amenities
Excellent
10.0
Pros: Location
Excellent
10.0
Pros: Location and staff
Excellent
10.0
Pros: It was gorgeous, with a huge bar and great location.
Good
6.0
Pros: Hotel was in a good location, staff was super friendly.
Excellent
10.0
Pros: The room layout was nice. (perfect actually) Just the right amount of space. Perfect to dump stuff, hook up laptop, do work, pass out on comfortable immaculate bed with no weird smells. Clean, newer carpets, solid bathroom, no dust anywhere.
Excellent
10.0
Pros: Phenomenal location - close to all of the action and convenient to the trains. The staff is wonderful and always seemed happy and eager to help.
Excellent
8.8
Pros: Location was perfect.
Excellent
8.0
Pros: I liked the view from the 25th floor! I upgraded to get this view. The room was spotless.
Excellent
10.0
Pros: All the wonderful amenities.
Excellent
10.0
Pros: It was beautiful
Details
Reviews
Overall 8.8 Excellent
Based on 10,924 reviews
Location
9.4
Wellness
8.9
Service
8.7
Breakfast
7.4
Room
7.3
WiFi
7.1
Cleanliness
6.7
Comfort
6.2
Value
4.6
Location
9.5
Service
8.6
Breakfast
7.6
Room
6.9
Cleanliness
6.5
Comfort
6.3
Value
4.7
Location
9.4
Service
7.9
Breakfast
7.5
Room
7.3
Cleanliness
6.4
Comfort
5.8
Value
4.8
Location
9.4
Service
8.7
Breakfast
7.0
Vibe
6.5
Room
6.2
Comfort
6.0
Value
4.7
Location
9.4
Service
8.5
Amenities
7.5
Breakfast
7.1
Vibe
6.8
Room
6.8
Comfort
5.8
Value
4.7
9.0 Excellent
Pros: I found the staff at the check-in desk very accommodating and nice.
Cons: Did not find anything that was not to my liking.
8.0 Excellent
Pros: Location, appearance and amenities
Cons: Staff was not knowledgeable about hotel amenities, I asked if there was a hotel happy hour they said no, came to find out later that hotel does offer happy hour in at least two of their bars.
10.0 Excellent
Pros: Location
Cons: No
10.0 Excellent
Pros: Location and staff
Cons:
10.0 Excellent
Pros: It was gorgeous, with a huge bar and great location.
Cons: No
6.0 Good
Pros: Hotel was in a good location, staff was super friendly.
Cons: It was fine, but don't see it as the caliber of hotel as it is advertised as.
10.0 Excellent
Pros: The room layout was nice. (perfect actually) Just the right amount of space. Perfect to dump stuff, hook up laptop, do work, pass out on comfortable immaculate bed with no weird smells. Clean, newer carpets, solid bathroom, no dust anywhere.
Cons: The blinds were a tad tricky to slide into completely closed fashion. (slightly difficult, not prohibitively difficult) They should probably be replaced with a more modern blind contraption someday soon.
10.0 Excellent
Pros: Phenomenal location - close to all of the action and convenient to the trains. The staff is wonderful and always seemed happy and eager to help.
Cons:
8.8 Excellent
Pros: Location was perfect.
Cons: Need updating... Carpeting was old.
8.0 Excellent
Pros: I liked the view from the 25th floor! I upgraded to get this view. The room was spotless.
Cons: Despite all being super clean, this place just didn´t feel good. I would have appreciated having a small fridge for guest use in the room. The walls were very thin, so I could hear every word uttered in the other room.
10.0 Excellent
Pros: All the wonderful amenities.
Cons: This place is so big it needs a nap. I have no compliants
10.0 Excellent
Pros: It was beautiful
Cons: I wish there were options or packages to purchase as it was a very romantic weekend and I wanted to make it special
Hyatt Regency Chicago is located in the heart of downtown, just steps away from the Magnificent Mile and close to many of the city’s premier businesses, the theatre district, acclaimed shopping and famous attractions. Our guest rooms feature all the comforts of home including a wireless Internet environment. Featuring five restaurants and lounges and amenities such as a 24-hour complimentary fitness center and updated networking spaces.
The glamour and pageantry of America’s Golden Era is alive and well at Kimpton Hotel Allegro. A historic gem in the heart of Chicago’s downtown Theatre District, surrounded by the Loop’s foremost sights like Grant Park and State Street’s shopping Mecca, this boutique haven boasts lavish theatrics of its own. One step through our welcoming doors will transport you back in time to an era of elegant hobnobbing and comfortable luxury.
Overall 8.6 Excellent
Based on 3,287 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10.0
Pros: Location is great and hotel is beautiful. The room was comfortable.
Excellent
9.0
Pros: The staff were friendly and knowledgeable ! The locations is PERFECT! And reasonably priced me & my boyfriend will definitely be coming back to this hotel as a staple when we visit Chicago!
Excellent
8.0
Pros: Gym is good
Excellent
10.0
Pros: The wonderful pet policy and hotel employee at customer service was great. I loved the customer service driven atmosphere and additional fun amenities like adult beverages and show shine.
Good
7.0
Pros: It has style, I'm told Al Capone stayed there and the movie Untouchables was filmed there.
Excellent
10.0
Pros: I loved the interior decor of the hotel and the location is ideal. The staff was very attentive to any need we had. We also had a free drink at check-in which was a treat. I was very impressed!
Excellent
9.0
Pros: Staff was great. Excellent location.
Excellent
9.6
Pros: Nice place! Rooms are small but very clean and nicely decorated. Comfortable beds. Great location walking distance to theatres shops and restaurants downtown. Super friendly and helpful staff. Free prosecco at happy hour in the lobby!
Excellent
9.6
Pros: The hotel is located in the heart of the theaters district and it is close to everything! The art-deco style is fascinating! And don’t worry about paid WIFI, it is free of charge if you will sign up the memberships which is also free
Excellent
10.0
Pros: Location, staff, room was a bit small but very clean and well appointed Would love to stay there again !!!!
Excellent
9.0
Pros: Loop friendly.
Excellent
9.0
Pros: Location and
Details
Reviews
Overall 8.6 Excellent
Based on 3,287 reviews
Location
9.5
Bar
9.2
Vibe
9.1
Service
8.3
Value
6.2
Room
5.8
WiFi
4.5
Breakfast
3.5
Comfort
3.0
Location
9.5
Bar
9.4
Vibe
9.1
Service
8.0
Value
6.0
Room
5.0
Comfort
3.0
WiFi
2.9
Location
9.6
Bar
9.2
Vibe
8.9
Service
8.6
Room
5.3
Comfort
3.0
WiFi
2.5
Location
9.5
Bar
9.2
Vibe
8.8
Service
8.0
Value
6.1
Room
4.2
Comfort
2.7
Location
9.5
Vibe
8.8
Service
8.3
Amenities
7.7
Cleanliness
7.5
Value
6.5
Room
5.5
Comfort
3.8
WiFi
2.8
10.0 Excellent
Pros: Location is great and hotel is beautiful. The room was comfortable.
Cons: Loved everything!
9.0 Excellent
Pros: The staff were friendly and knowledgeable ! The locations is PERFECT! And reasonably priced me & my boyfriend will definitely be coming back to this hotel as a staple when we visit Chicago!
Cons: I have 0 complaints about our stay and this hotel all expectations were met and/or surpassed
8.0 Excellent
Pros: Gym is good
Cons: Paid wifi
10.0 Excellent
Pros: The wonderful pet policy and hotel employee at customer service was great. I loved the customer service driven atmosphere and additional fun amenities like adult beverages and show shine.
Cons: Not a big deal, but wish the room was a little bigger for two people.
7.0 Good
Pros: It has style, I'm told Al Capone stayed there and the movie Untouchables was filmed there.
Cons:
10.0 Excellent
Pros: I loved the interior decor of the hotel and the location is ideal. The staff was very attentive to any need we had. We also had a free drink at check-in which was a treat. I was very impressed!
Cons:
9.0 Excellent
Pros: Staff was great. Excellent location.
Cons: Rooms a bit small but not too small
9.6 Excellent
Pros: Nice place! Rooms are small but very clean and nicely decorated. Comfortable beds. Great location walking distance to theatres shops and restaurants downtown. Super friendly and helpful staff. Free prosecco at happy hour in the lobby!
Cons: Wifi was not working well.
9.6 Excellent
Pros: The hotel is located in the heart of the theaters district and it is close to everything! The art-deco style is fascinating! And don’t worry about paid WIFI, it is free of charge if you will sign up the memberships which is also free
Cons: The only thing is the old windows
10.0 Excellent
Pros: Location, staff, room was a bit small but very clean and well appointed Would love to stay there again !!!!
Cons:
9.0 Excellent
Pros: Loop friendly.
Cons:
9.0 Excellent
Pros: Location and
Cons: No free WIFI in the room.
The glamour and pageantry of America’s Golden Era is alive and well at Kimpton Hotel Allegro. A historic gem in the heart of Chicago’s downtown Theatre District, surrounded by the Loop’s foremost sights like Grant Park and State Street’s shopping Mecca, this boutique haven boasts lavish theatrics of its own. One step through our welcoming doors will transport you back in time to an era of elegant hobnobbing and comfortable luxury.
Swissotel Chicago, designed by renowned Chicago architect Harry Weese, is an award winning, four-diamond, all-glass triangular luxury hotel. Ideally situated in the confluence of the Chicago River and Lake Michigan and just steps away from exclusive shopping on The Magnificent Mile in downtown Chicago, with fabulous wrap-around views from Navy Pier to Millennium Park, Swissotel Chicago offers an exclusive setting with one of the citys most prestigious addresses. Swissotel Chicago offers 662 tastefully decorated and generously over-sized luxurious non-smoking rooms and suites, with a full range of exclusive amenities. A sumptuous breakfast buffet in Geneva offers a wide range of choices to energise your day. Savour a delectable lunch or dinner at The Palm, an acclaimed city tradition,or enjoy small plates and cocktails in Amuse, our lobby lounge. For everything from small meetings to large conventions, the hotels 65,000 ft² of event space confirm Swissotels reputation as Chicagos preferred meeting and event venue. From the newly renovated lobby to the plush interior of our Presidential Suite, Swissotel Chicago is graced with European style and contemporary Swiss elegance truly unique among downtown Chicago accommodations.
Overall 8.5 Excellent
Based on 12,141 reviews
All reviews
- All reviews
- Business
- Couples
- Families
- Solo
Excellent
10.0
Pros: The room had an amazing view. It was quiet... quite sound proof. It had a great shower. The bed was comfortable. The housekeeping staff were pleasant and did a great job. I
Good
6.0
Pros: Location
Poor
1.0
Pros: Staff Was Friendly
Good
7.0
Excellent
10.0
Pros: We did not have breakfast. The location of the hotel is walking distance from the MAG Mile for all the wonderful shopping!
Good
7.0
Pros: Nice hotel, helpful staff.
Good
7.0
Pros: The view is always amazing and fulfilling.
Excellent
10.0
Pros: Service was excellent as was the location - and room service was delicious!!
Excellent
10.0
Pros: It was all so perfect
Excellent
10.0
Pros: The hotel was in an excellent location for the planned activities for me and my daughter. The Palms restaurant within the hotel served a delicious breakfast and the service was nice.
Excellent
9.0
Pros: The bed, sheets. View. Quiet room. Room decor.
Good
6.0
Pros: Workout room
Details
Reviews
Overall 8.5 Excellent
Based on 12,141 reviews
Location
9.0
Service
8.0
Room
7.9
Cleanliness
7.2
Wellness
7.0
Beach
7.0
Bar
6.4
WiFi
5.8
Value
5.2
Breakfast
4.7
Location
8.8
Service
8.0
Room
7.6
Wellness
7.5
Cleanliness
6.8
Food
6.4
Bar
6.2
Amenities
6.0
Value
4.8
WiFi
4.6
Breakfast
4.2
Location
8.8
Room
8.0
Service
7.9
Cleanliness
7.6
Bar
6.8
Wellness
6.8
Food
6.3
Value
6.2
Amenities
5.8
Breakfast
4.9
WiFi
3.8
Location
8.6
Room
7.8
Service
7.8
Cleanliness
6.8
Wellness
6.6
Bar
6.3
Breakfast
5.6
Value
5.2
WiFi
4.4
Pool
3.9
Location
9.4
Service
8.3
Room
8.1
Cleanliness
7.0
Wellness
6.5
Bar
6.1
Food
6.1
Value
4.8
Breakfast
4.5
10.0 Excellent
Pros: The room had an amazing view. It was quiet... quite sound proof. It had a great shower. The bed was comfortable. The housekeeping staff were pleasant and did a great job. I
Cons: I wish I had known the area better when choosing because I would have preferred more downtown
6.0 Good
Pros: Location
Cons: The mattress
1.0 Poor
Pros: Staff Was Friendly
Cons: Rooms not clean. Complained and got an upgrade which was equally dirty
7.0 Good
Pros:
Cons: We booked 4 rooms initially and then added a 5th room. 3 of the rooms took 30+ minutes to complete check in as they could not find the bookings in their system. In addition we emailed the hotel a week earlier to request meeting room space, email never replied to and when we arrived and inquired very slow to resolve the issue. Ended up booking a 5th room to act as a meeting space but having been told that would be ready in 1 hour, then had to wait 4 hours.
10.0 Excellent
Pros: We did not have breakfast. The location of the hotel is walking distance from the MAG Mile for all the wonderful shopping!
Cons: There wasn't much we didn't like.
7.0 Good
Pros: Nice hotel, helpful staff.
Cons: Extra charge for room was not disclosed. Door lock broke. Room service was overpriced for what you get.
7.0 Good
Pros: The view is always amazing and fulfilling.
Cons: I did not like the absence of the pool
10.0 Excellent
Pros: Service was excellent as was the location - and room service was delicious!!
Cons: Can't think of anything.
10.0 Excellent
Pros: It was all so perfect
Cons:
10.0 Excellent
Pros: The hotel was in an excellent location for the planned activities for me and my daughter. The Palms restaurant within the hotel served a delicious breakfast and the service was nice.
Cons: I didn't experience any negative accommodations.
9.0 Excellent
Pros: The bed, sheets. View. Quiet room. Room decor.
Cons: All was great.
6.0 Good
Pros: Workout room
Cons: They removed the pool, too high a charge for parking, really mad that I was charged $25 per day for an “urban experience fee” for services that I didn’t want or use and wasn’t optional. The sink was leaking from the handle.
Swissotel Chicago, designed by renowned Chicago architect Harry Weese, is an award winning, four-diamond, all-glass triangular luxury hotel. Ideally situated in the confluence of the Chicago River and Lake Michigan and just steps away from exclusive shopping on The Magnificent Mile in downtown Chicago, with fabulous wrap-around views from Navy Pier to Millennium Park, Swissotel Chicago offers an exclusive setting with one of the citys most prestigious addresses. Swissotel Chicago offers 662 tastefully decorated and generously over-sized luxurious non-smoking rooms and suites, with a full range of exclusive amenities. A sumptuous breakfast buffet in Geneva offers a wide range of choices to energise your day. Savour a delectable lunch or dinner at The Palm, an acclaimed city tradition,or enjoy small plates and cocktails in Amuse, our lobby lounge. For everything from small meetings to large conventions, the hotels 65,000 ft² of event space confirm Swissotels reputation as Chicagos preferred meeting and event venue. From the newly renovated lobby to the plush interior of our Presidential Suite, Swissotel Chicago is graced with European style and contemporary Swiss elegance truly unique among downtown Chicago accommodations.
Discover the Fairmont Chicago, Millennium Park hotel, where contemporary elegance blends seamlessly with a classic approach to luxury service. Accommodations: Our Chicago hotel features 687 contemporary guestrooms and suites including our hypoallergenic, allergy-friendly Fairmont PURE rooms. Our guestrooms feature stunning views of Grant, Millennium and Maggie Daley Parks as well as Lake Michigan and the Chicago skyline. Dining: Columbus Tap offers a quintessential Windy City tap house experience. Start the day off right with quick and casual breakfast in the Lobby Coffee Bar. In the evenings, enjoy a curated menu of crafted signature cocktails, world-class wines and small plates in THE BAR. Or, In-Room Dining, the ultimate private dining experience. Spa and Fitness: Guests enjoy 24 hour access to our Fitness Studio and our full service urban sanctuary, mySpa. Destination: Just outside, your Windy City adventure awaits. The Art Institute and the Field Museum; Navy Pier and Chicago's Lakefront; acclaimed shopping along the Magnificent Mile; Chicago's theatre district; and the serene escape of Maggie Daley, Grant and Millennium Parks all intersect at one location: Fairmont Chicago, Millennium Park. Awards: Experience this AAA Four-Diamond landmark, recognized for exceptional service and amenities on Condé Nast Traveler’s Top 15 Hotels in Chicago and US News and World Report. Fairmont Chicago, Millennium Park is honored to receive by Green Seal Silver Certification for our environmental efforts.
Overall 8.5 Excellent
Based on 6,708 reviews
All reviews
- All reviews
- Business
- Families
- Couples
- Solo
Excellent
10.0
Pros: When staff found out it was our anniversary, we were upgraded to a suite and were given complimentary champagne and strawberries. Staff was very friendly and helpful with every request. It was a beautiful room with an amazing view. The best!
Okay
5.0
Pros: Location and room size
Excellent
9.2
Pros: Staff and Location are Great
Excellent
10.0
Pros: Service and style
Excellent
10.0
Pros: Early check in and room view.
Excellent
10.0
Pros: The most amazing hotel ever! Very spacious apartment style room that had a thoughtful layout. Windows on every wall-lots of light. The bathroom suite had a separate tub, separate shower and toilet with door. Excellent location, walk to everything.
Okay
5.8
Pros: The lobby area was clean as was our room. It was comfortable enough
Excellent
10.0
Pros: Super view from the 33rd floor. All the staff we met were terrific.
Good
7.0
Pros: Only had bagels and some fruit
Excellent
8.0
Pros: Nice size room, bathrobes, intelligent bathroom layout.
Excellent
10.0
Pros: I really did like the way their room was sat up. Just wish that I could have stayed more then the one night I was there.
Excellent
10.0
Pros: Staff was great! Great room!
Details
Reviews
Overall 8.5 Excellent
Based on 6,708 reviews
Location
9.2
Service
8.4
Room
7.3
Vibe
6.4
Cleanliness
6.4
Food
6.4
Bar
6.1
WiFi
6.0
Wellness
5.4
Value
5.2
Breakfast
5.1
Location
9.4
Service
8.5
Room
7.0
Cleanliness
6.4
Vibe
6.4
Food
6.2
Bar
6.0
Amenities
6.0
Comfort
5.9
Wellness
5.4
Value
5.4
Breakfast
5.3
WiFi
5.2
Location
9.3
Service
8.4
Room
7.1
Food
6.4
Bar
6.2
Amenities
6.1
Cleanliness
5.9
Vibe
5.8
Breakfast
5.3
Wellness
5.0
WiFi
4.4
Location
9.1
Service
8.0
Room
7.2
Vibe
6.0
Food
5.9
Cleanliness
5.7
Bar
5.6
Wellness
5.5
Value
5.1
Breakfast
5.0
WiFi
4.1
Location
9.2
Service
8.1
Room
6.9
Cleanliness
6.2
Food
6.1
Vibe
5.5
Value
4.9
Breakfast
4.4
10.0 Excellent
Pros: When staff found out it was our anniversary, we were upgraded to a suite and were given complimentary champagne and strawberries. Staff was very friendly and helpful with every request. It was a beautiful room with an amazing view. The best!
Cons: No--we loved it all!
5.0 Okay
Pros: Location and room size
Cons: Service was horrible.
9.2 Excellent
Pros: Staff and Location are Great
Cons: The room was a deluxe king and I upgraded to a high floor with a view. It was good but did not wow me. The bath sink is small for two people
10.0 Excellent
Pros: Service and style
Cons: No
10.0 Excellent
Pros: Early check in and room view.
Cons: Nope
10.0 Excellent
Pros: The most amazing hotel ever! Very spacious apartment style room that had a thoughtful layout. Windows on every wall-lots of light. The bathroom suite had a separate tub, separate shower and toilet with door. Excellent location, walk to everything.
Cons: Everything was excellent - will stay here again. I won't even look for a better deal. This is it!
5.8 Okay
Pros: The lobby area was clean as was our room. It was comfortable enough
Cons: Getting to the hotel was a challenge (using google maps put us under ground) The front desk clerk was incompetent - we had paid for our room in full prior to arrival & she kept asking us for a “credit” card for payment (the card I used to pay is both debit & credit but she “insisted” I give her a plain credit card). I finally told her that the hotel had already taken the money out of my account on “this particular card” then she looked at her computer & saw that I was correct. But ran the card for $100 in case we used “incidentals.” (Haven’t checked my card yet to see if they charged us “extra” for anything) The 2nd thing that happened the next morning: we went downstairs for breakfast & on our return to the room neither one of our keys worked in the door to open it. Luckily the housekeeping people were on our floor to open the room for us - this was around 10am & check out wasn’t til noon. We just gathered our things & left.
10.0 Excellent
Pros: Super view from the 33rd floor. All the staff we met were terrific.
Cons:
7.0 Good
Pros: Only had bagels and some fruit
Cons: The bed was not very comfortable The coffee during the convention was awful it was as very bitter almost tasted burned. I went to Dunkin’ Donuts to get coffee Your lunches were excellent
8.0 Excellent
Pros: Nice size room, bathrobes, intelligent bathroom layout.
Cons: Restaurant was a bit pricey for the type of food it serves.
10.0 Excellent
Pros: I really did like the way their room was sat up. Just wish that I could have stayed more then the one night I was there.
Cons: I say that their team was on top of their game the short time I was there. If there was something to dislike about my stay there, it must have been in the basement. Out of sight ..........!
10.0 Excellent
Pros: Staff was great! Great room!
Cons: Nothing
Discover the Fairmont Chicago, Millennium Park hotel, where contemporary elegance blends seamlessly with a classic approach to luxury service. Accommodations: Our Chicago hotel features 687 contemporary guestrooms and suites including our hypoallergenic, allergy-friendly Fairmont PURE rooms. Our guestrooms feature stunning views of Grant, Millennium and Maggie Daley Parks as well as Lake Michigan and the Chicago skyline. Dining: Columbus Tap offers a quintessential Windy City tap house experience. Start the day off right with quick and casual breakfast in the Lobby Coffee Bar. In the evenings, enjoy a curated menu of crafted signature cocktails, world-class wines and small plates in THE BAR. Or, In-Room Dining, the ultimate private dining experience. Spa and Fitness: Guests enjoy 24 hour access to our Fitness Studio and our full service urban sanctuary, mySpa. Destination: Just outside, your Windy City adventure awaits. The Art Institute and the Field Museum; Navy Pier and Chicago's Lakefront; acclaimed shopping along the Magnificent Mile; Chicago's theatre district; and the serene escape of Maggie Daley, Grant and Millennium Parks all intersect at one location: Fairmont Chicago, Millennium Park. Awards: Experience this AAA Four-Diamond landmark, recognized for exceptional service and amenities on Condé Nast Traveler’s Top 15 Hotels in Chicago and US News and World Report. Fairmont Chicago, Millennium Park is honored to receive by Green Seal Silver Certification for our environmental efforts.
Located in the beating heart of the bustling downtown district, Sheraton Grand Chicago is a urban sanctuary amid iconic attractions. Embrace refined comfort in stylishly appointed hotel accommodations, enhanced by contemporary essentials, the ultra-comfortable Sheraton Signature Sleep Experience and striking views of the lake, river and cityscape. Delight your palate at our hotel restaurants, including Shula's Steak House and the laid-back Chicago Burger Company, open seasonally along the Riverwalk. Enjoy a coveted River North location near Michigan Avenue, Millennium Park, Navy Pier and the Magnificent Mile. Achieve your goals in 125,000 square feet of dynamic event space for meetings, conferences, weddings and social affairs. Punctuate a satisfying day of business or sightseeing with an exhilarating workout in our modern fitness center or a refreshing swim in our sparkling pool. An urban gem in a storied travel destination, our riverview hotel is the perfect home base for your visit to downtown Chicago.
Overall 8.5 Excellent
Based on 5,656 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10.0
Pros: Everyone was extremely friendly , it was a pleasure to have such helpfulness to get us around town. Great location, we were able to walk everywhere we wanted to go with ease.
Excellent
10.0
Pros: Location, appearance, views
Excellent
9.6
Pros: Customer service from doorman, to concierge, reception, and housekeeping was top notch! Wonderful staff!
Excellent
8.0
Pros: The location is great!
Excellent
9.6
Pros: Decorate beautiful for Christmas. Bell staff were very nice. Front desk lady was very nice.
Excellent
9.0
Pros: met my needs for reasonable price
Good
7.0
Pros: Good view
Excellent
8.0
Pros: The location, the facilities, the room
Excellent
10.0
Pros: Room was great; loved the view. Staff was very friendly and accommodating. Hotel location was perfect for everything we wanted to do and see. Especially liked all the areas for people to sit and chat, that was really nice and relaxing atmosphere. Loved the little jewelry shop!
Okay
5.0
Pros: Cleanliness
Excellent
10.0
Pros: Excellent staff, room was beautiful and very clean. Everyone was very helpful and friendly. Would definitely book again. Beautiful and elegant for a nice price.
Excellent
8.0
Pros: Location
Details
Reviews
Overall 8.5 Excellent
Based on 5,656 reviews
Location
9.1
Service
7.8
Room
7.5
Vibe
6.5
Bar
6.3
Food
6.1
Breakfast
6.1
WiFi
5.7
Pool
4.4
Value
3.9
Location
8.8
Cleanliness
7.6
Service
7.3
Room
7.2
Comfort
6.2
Breakfast
6.1
Vibe
6.0
Food
5.5
Pool
4.3
WiFi
3.7
Value
3.6
Location
9.4
Service
8.1
Room
7.4
Bar
6.7
Comfort
6.3
Vibe
6.0
Food
5.3
Value
3.8
Location
9.0
Service
7.8
Room
7.3
Comfort
6.7
Value
4.0
Location
8.7
Service
6.8
Room
6.1
Comfort
6.1
Vibe
5.4
Value
3.8
10.0 Excellent
Pros: Everyone was extremely friendly , it was a pleasure to have such helpfulness to get us around town. Great location, we were able to walk everywhere we wanted to go with ease.
Cons:
10.0 Excellent
Pros: Location, appearance, views
Cons: Front desk agent was rude
9.6 Excellent
Pros: Customer service from doorman, to concierge, reception, and housekeeping was top notch! Wonderful staff!
Cons: Would like Tissues in the room, energy saving toilets
8.0 Excellent
Pros: The location is great!
Cons: Our room was a little dated, specifically the bathroom. There was paint peeling in the shower, dust on the vanity, and dirt in the door jam. For the price, I would expect more.
9.6 Excellent
Pros: Decorate beautiful for Christmas. Bell staff were very nice. Front desk lady was very nice.
Cons: Cost of drinks
9.0 Excellent
Pros: met my needs for reasonable price
Cons:
7.0 Good
Pros: Good view
Cons: Understaffed. Could not get help without standing in a long line. No one would answer phone in several departments.
8.0 Excellent
Pros: The location, the facilities, the room
Cons: The reception staff wasnt useful at all! Specially Raven always with a bad face and not willing to understand what we needed. That made our stay at your hotel bittersweet
10.0 Excellent
Pros: Room was great; loved the view. Staff was very friendly and accommodating. Hotel location was perfect for everything we wanted to do and see. Especially liked all the areas for people to sit and chat, that was really nice and relaxing atmosphere. Loved the little jewelry shop!
Cons: Not that I minded taking a taxi, but a little surprised there wasn't an airport shuttle? But really everything else was top notch!
5.0 Okay
Pros: Cleanliness
Cons: They charge for WiFi
10.0 Excellent
Pros: Excellent staff, room was beautiful and very clean. Everyone was very helpful and friendly. Would definitely book again. Beautiful and elegant for a nice price.
Cons: The Starbucks was not open later in the afternoon in the little cafe down stairs.
8.0 Excellent
Pros: Location
Cons: Pool was cold
Located in the beating heart of the bustling downtown district, Sheraton Grand Chicago is a urban sanctuary amid iconic attractions. Embrace refined comfort in stylishly appointed hotel accommodations, enhanced by contemporary essentials, the ultra-comfortable Sheraton Signature Sleep Experience and striking views of the lake, river and cityscape. Delight your palate at our hotel restaurants, including Shula's Steak House and the laid-back Chicago Burger Company, open seasonally along the Riverwalk. Enjoy a coveted River North location near Michigan Avenue, Millennium Park, Navy Pier and the Magnificent Mile. Achieve your goals in 125,000 square feet of dynamic event space for meetings, conferences, weddings and social affairs. Punctuate a satisfying day of business or sightseeing with an exhilarating workout in our modern fitness center or a refreshing swim in our sparkling pool. An urban gem in a storied travel destination, our riverview hotel is the perfect home base for your visit to downtown Chicago.
With a stay at Royal Sonesta Chicago Riverfront, you'll be centrally located in Chicago, within a 5-minute walk of Chicago Theatre and Michigan Avenue. Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Chicago? This hotel features 16000 square feet (1486 square meters) of event facilities.
Overall 8.4 Excellent
Based on 5,523 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
6.5
Pros: Perfect location, easy access to shopping, restaurants and museums
Excellent
10.0
Pros: Suite type room for affordable price. Wonderful access to Michigan Ave, Art Museum, and river. Breakfast included was great.
Good
7.4
Pros: Great downtown location
Excellent
8.5
Pros: Great price and location.
Excellent
8.0
Pros: The check in process was easy and efficient - super friendly front desk folks - the decor and comfort of the room was great the views from our floor were fantastic. The valet staff was very friendly and efficient. House keeping took care of our needs and requests
Excellent
10.0
Pros: Have to say I was pleasantly surprised. The reviews worried me but this hotel is amazing and the staff is very helpful. We arrived late (1:30 am) and was given one of their vacation rentals and were told we would need to move to another room the next morning. They upgraded us to a corner room suite for our full stay. The view of the river was perfect!
Excellent
10.0
Pros: The view from room 3814 is just great....
Excellent
9.0
Pros: I loved the hotel and I plan on staying there a lot more
Good
7.7
Pros: Riverfront central location next to Michigan Avenue. The view outside the window of the river is great, Trump Tower is a matter of taste. The gym is fantastic with nice equipment, a great view and it is empty in the mornings. Hoyt's is a nice bar.
Excellent
9.0
Pros: Location, cleanliness, room size was really good. The view is awesome! Many restaurants around, transportation, etc...
Excellent
10.0
Pros: That shower in the king room was to die for.
Good
7.1
Pros: The staff was excellent. Very helpful, respectful, and pleasant. The doorman, Mark, had exceptional guest service skills. I felt completely taken care of.
Details
Reviews
Overall 8.4 Excellent
Based on 5,523 reviews
Location
9.4
Room
7.8
Service
7.6
Vibe
6.5
WiFi
5.3
Value
5.1
Breakfast
4.8
Amenities
3.3
Location
9.4
Room
7.8
Service
7.4
Cleanliness
7.3
Vibe
6.0
Breakfast
5.2
Value
4.3
WiFi
3.3
Amenities
3.1
Location
9.3
Bar
7.4
Room
7.4
Service
6.8
Vibe
6.5
Comfort
6.4
Food
6.2
Value
4.8
Breakfast
4.3
WiFi
4.1
Amenities
3.1
Location
9.7
Room
7.2
Service
7.2
Comfort
7.0
Cleanliness
6.5
Food
6.3
Value
5.6
Breakfast
5.4
Vibe
4.8
WiFi
3.6
Amenities
2.9
Location
9.4
Service
7.7
Comfort
7.3
Room
7.2
Food
6.4
Value
5.3
Vibe
5.1
Breakfast
5.0
Amenities
3.1
6.5 Good
Pros: Perfect location, easy access to shopping, restaurants and museums
Cons: A/C unit blew like a box fan and was quite annoying and not adjustable, toilet clogged and took time for staff to assist, we had a rental car and parking onsite was convenient but outrageously priced...in hindsight I would have booked elsewhere.
10.0 Excellent
Pros: Suite type room for affordable price. Wonderful access to Michigan Ave, Art Museum, and river. Breakfast included was great.
Cons: Charging $300 for potential incidental usage is exorbitant.
7.4 Good
Pros: Great downtown location
Cons: An elevator was down for a major overhaul, fine. One of the three remaining was getting stuck on floors for extended periods of time, and we heard it even fell four floors while someone was on it. Customer’s safety is clearly not a number one concern for this hotel.
8.5 Excellent
Pros: Great price and location.
Cons: The bathroom was not clean, there was a previous guest's hair all over the shower walls. It was pretty disgusting.
8.0 Excellent
Pros: The check in process was easy and efficient - super friendly front desk folks - the decor and comfort of the room was great the views from our floor were fantastic. The valet staff was very friendly and efficient. House keeping took care of our needs and requests
Cons: We could not get a luggage carrier to bring our bags down the last day - one of the elevators were not working - the ice machine on our floor did not work properly. The valet parking was way to expensive for a guest accommodation.
10.0 Excellent
Pros: Have to say I was pleasantly surprised. The reviews worried me but this hotel is amazing and the staff is very helpful. We arrived late (1:30 am) and was given one of their vacation rentals and were told we would need to move to another room the next morning. They upgraded us to a corner room suite for our full stay. The view of the river was perfect!
Cons: Facing the Trump Tower.......
10.0 Excellent
Pros: The view from room 3814 is just great....
Cons: No parking.
9.0 Excellent
Pros: I loved the hotel and I plan on staying there a lot more
Cons: I was charged three times and I’m now waiting for some charges to be reversed
7.7 Good
Pros: Riverfront central location next to Michigan Avenue. The view outside the window of the river is great, Trump Tower is a matter of taste. The gym is fantastic with nice equipment, a great view and it is empty in the mornings. Hoyt's is a nice bar.
Cons: No minibar or snacks for kids. Big complimentary Bottled water, creamer and sugar for coffee are prerequisites for a grand hotel. Parking is tight even with valet parking with congestion outside the hotel.
9.0 Excellent
Pros: Location, cleanliness, room size was really good. The view is awesome! Many restaurants around, transportation, etc...
Cons: There is no microwave what is bad. The thermostat looks like not working, not sure. The room temperature was not bad but we would like a little warmer.
10.0 Excellent
Pros: That shower in the king room was to die for.
Cons: No air vents in the bathroom.
7.1 Good
Pros: The staff was excellent. Very helpful, respectful, and pleasant. The doorman, Mark, had exceptional guest service skills. I felt completely taken care of.
Cons: The room was hot and muggy, which didn't change despite having the thermostat set as low as it would go. The elevators took FOREVER. It was not uncommon to wait 10-15 minutes once calling the elevator to have it arrive. Food in the hotel was fine, nothing special and expensive.
With a stay at Royal Sonesta Chicago Riverfront, you'll be centrally located in Chicago, within a 5-minute walk of Chicago Theatre and Michigan Avenue. Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Chicago? This hotel features 16000 square feet (1486 square meters) of event facilities.
Steal the scene and experience the Gold Coast of Chicago like never before. Perfectly located on Lake Shore Drive, W Chicago - Lakeshore offers unlimited access to the very best of the city. You'll find everything you need to work and play in style - from sleek hotel rooms and suites with waterfront views to 14,000 square feet of venue space for amplified meetings and social gatherings. Break a sweat at FIT, which features all of the latest workout equipment. Make a splash at WET®, our heated indoor pool. Ignite your senses with inspired American cuisine prepared with a seasonal focus at CURRENT, our hotel restaurant. Socialize over cocktails at the Living Room, the place to see and be seen on the Gold Coast. Celebrate and succeed in dynamic event space, from intimate meeting rooms to the stunning 33rd-floor Altitude, overlooking the shores of Lake Michigan. Whatever brings you here, W Chicago - Lakeshore is ready to help you keep it fun.
Overall 8.4 Excellent
Based on 3,536 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9.0
Pros: In room breakfast was fantastic. Hotel has a very sexy vibe
Excellent
8.0
Excellent
9.0
Pros: The view was amazing, the location and the bartender Friday evening was super nice.
Okay
5.0
Pros: Breakfast, though pricey, was very good. Location was excellent. Bath robe was a nice touch.
Excellent
10.0
Pros: Service was great!
Excellent
10.0
Pros: Room
Excellent
8.0
Pros: Rooms with lake view is the best. Walking distance to navy pier. Allows pets.
Excellent
10.0
Pros: Close to things we wanted to do
Excellent
10.0
Pros: Great overnight experience!
Excellent
9.6
Pros: Very convenient to what we were doing!
Excellent
8.0
Pros: Staff was nice and very helpful
Good
7.1
Pros: The room was nice, and the view was great.
Details
Reviews
Overall 8.4 Excellent
Based on 3,536 reviews
Location
9.2
Service
7.5
Room
7.0
Amenities
6.0
WiFi
6.0
Cleanliness
5.9
Breakfast
5.1
Food
5.0
Comfort
4.9
Value
4.2
Location
9.4
Service
7.8
Amenities
6.1
Cleanliness
5.8
Room
5.4
Food
5.0
Comfort
4.9
WiFi
4.4
Value
4.3
Location
9.4
Service
7.5
Room
7.2
Amenities
6.0
Cleanliness
5.8
Breakfast
5.6
Food
5.3
Comfort
4.8
WiFi
4.4
Value
4.3
Location
9.1
Service
7.5
Room
6.7
Service
7.3
Room
5.7
Amenities
5.6
Comfort
4.8
9.0 Excellent
Pros: In room breakfast was fantastic. Hotel has a very sexy vibe
Cons: A small table for in room dining would have put it over the top. I really didn’t like the wire basket in the shower- my razor kept falling through. It seemed “low end” for W. I also feel like there should be at least a foot prop in the shower for women to shave their legs...it was awkward.
8.0 Excellent
Pros:
Cons: Hotel rooms are too dark! Hallways of hotel are WAY TOO DARK!!
9.0 Excellent
Pros: The view was amazing, the location and the bartender Friday evening was super nice.
Cons: The only deal breaker for me to stay there again is the parking, $68 seems like a RIP off- please get a different company. Also, the bed was hard and very uncomfortable, even the pillows. Blankets tucked to tight & blanket was not comfortable.
5.0 Okay
Pros: Breakfast, though pricey, was very good. Location was excellent. Bath robe was a nice touch.
Cons: Room was small, especially the bathroom which was tiny. No refrigerator in room is a negative. Overall, not up to W standards when compared to properties I stayed at in other cities (Los Angeles comes to mind).
10.0 Excellent
Pros: Service was great!
Cons: Great stay and location. They gave us a complimentary room upgrade, champagne, and treats as a congrats to our marriage. Very friendly staff :)
10.0 Excellent
Pros: Room
Cons: Parking too high
8.0 Excellent
Pros: Rooms with lake view is the best. Walking distance to navy pier. Allows pets.
Cons:
10.0 Excellent
Pros: Close to things we wanted to do
Cons:
10.0 Excellent
Pros: Great overnight experience!
Cons: Liked everything
9.6 Excellent
Pros: Very convenient to what we were doing!
Cons: Was nice!
8.0 Excellent
Pros: Staff was nice and very helpful
Cons: Phone didn’t work in room had to walk down to front desk, But staff got phone fixed right away
7.1 Good
Pros: The room was nice, and the view was great.
Cons: We ordered a $26 dessert and tasted like instant pudding with two store bought biscoti with it. Not worth the price at all. Service at the bar and the restaurant were extremely slow.
Steal the scene and experience the Gold Coast of Chicago like never before. Perfectly located on Lake Shore Drive, W Chicago - Lakeshore offers unlimited access to the very best of the city. You'll find everything you need to work and play in style - from sleek hotel rooms and suites with waterfront views to 14,000 square feet of venue space for amplified meetings and social gatherings. Break a sweat at FIT, which features all of the latest workout equipment. Make a splash at WET®, our heated indoor pool. Ignite your senses with inspired American cuisine prepared with a seasonal focus at CURRENT, our hotel restaurant. Socialize over cocktails at the Living Room, the place to see and be seen on the Gold Coast. Celebrate and succeed in dynamic event space, from intimate meeting rooms to the stunning 33rd-floor Altitude, overlooking the shores of Lake Michigan. Whatever brings you here, W Chicago - Lakeshore is ready to help you keep it fun.
Chicagos luxury boutique hotel, The Godfrey Hotel Chicago located in the downtown River North neighborhood, a few blocks from Michigan Avenue. With 221 abundantly sized guest rooms and suites and sophisticated amenities including a boutique spa, fitness center, a 4th floor retractable roof-scape lounge and meeting space. The high touch guest service experience is intuitively designed to ensure that you Discover Your element.
Overall 8.4 Excellent
Based on 2,781 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
10.0
Pros: Size
Mediocre
2.0
Pros: Location
Excellent
10.0
Pros: Breakfast had good choices; yogurt, granola and fruit was good.
Excellent
9.0
Pros: Great location!
Excellent
10.0
Pros: Beautiful, spacious hotel. Easy check in/check out. Nice location. Very comfortable. We would definitely stay here again!
Excellent
10.0
Pros: location
Excellent
10.0
Pros: Hip modern hotel in a great location in the river north area.
Okay
4.0
Pros: The location is great and staff is friendly.
Poor
1.0
Pros: Location.
Excellent
8.0
Pros: The service and the front desk were always helpful and friendly and even had been in Spain we needed it. Also I forgotten toothbrush was replaced quickly with one from the front desk they're very quick at getting back up to your room or will be available at the front desk I love the restaurant there and the service and Ambiance was great it was a breakfast but it was perfect and the price was a little high but you got what you paid for in the service alone was worth that as well Sofia on the wait staff in the restaurant was very helpful and attentive. The spa has great facility and Jonna there did an amazing facial I really need it at that day and it was wonderful.
Excellent
9.1
Good
7.0
Details
Reviews
Overall 8.4 Excellent
Based on 2,781 reviews
Location
9.1
Bar
7.9
Room
7.9
Breakfast
7.7
Food
7.5
Service
7.2
Comfort
6.2
Value
5.4
Wellness
5.1
WiFi
4.5
Location
9.1
Breakfast
8.0
Food
8.0
Service
8.0
Cleanliness
7.8
Room
7.5
Bar
7.4
Amenities
6.9
Comfort
6.2
Location
9.0
Bar
8.0
Cleanliness
7.9
Room
7.7
Service
7.5
Comfort
6.4
Value
5.2
Location
8.9
Room
6.9
Service
6.7
Comfort
5.9
10.0 Excellent
Pros: Size
Cons:
2.0 Mediocre
Pros: Location
Cons: Rude staff, poor service and very very uncomfortable beds.
10.0 Excellent
Pros: Breakfast had good choices; yogurt, granola and fruit was good.
Cons: I had no disappointments; I could not figure out the coffee maker and they sent someone up right away to show me.
9.0 Excellent
Pros: Great location!
Cons:
10.0 Excellent
Pros: Beautiful, spacious hotel. Easy check in/check out. Nice location. Very comfortable. We would definitely stay here again!
Cons:
10.0 Excellent
Pros: location
Cons: nope
10.0 Excellent
Pros: Hip modern hotel in a great location in the river north area.
Cons:
4.0 Okay
Pros: The location is great and staff is friendly.
Cons: The weekend we visited it was setup for a Halloween theme party, this wasn't advertised when I was booking the room otherwise we would have gone somewhere else. Spa wasn't relaxing it was themed for horror. Overall would have picked another place.
1.0 Poor
Pros: Location.
Cons: Staff was rude. Room was hot due to the AC not working. Hotel refused to apologize.
8.0 Excellent
Pros: The service and the front desk were always helpful and friendly and even had been in Spain we needed it. Also I forgotten toothbrush was replaced quickly with one from the front desk they're very quick at getting back up to your room or will be available at the front desk I love the restaurant there and the service and Ambiance was great it was a breakfast but it was perfect and the price was a little high but you got what you paid for in the service alone was worth that as well Sofia on the wait staff in the restaurant was very helpful and attentive. The spa has great facility and Jonna there did an amazing facial I really need it at that day and it was wonderful.
Cons: A bathtub would have been good to take a relaxing bath in but only shower not a big deal just thought about it later.
9.1 Excellent
Pros:
Cons: There were some technical issue w the room. They are upgrading things to blue tooth control. But they were very receptive and helped when things didn’t work
7.0 Good
Pros:
Cons: The parking was too expensive for $60 bucks overnight. Their is no microwave in the rooms
Chicagos luxury boutique hotel, The Godfrey Hotel Chicago located in the downtown River North neighborhood, a few blocks from Michigan Avenue. With 221 abundantly sized guest rooms and suites and sophisticated amenities including a boutique spa, fitness center, a 4th floor retractable roof-scape lounge and meeting space. The high touch guest service experience is intuitively designed to ensure that you Discover Your element.
The Palmer House Hilton - The Chicago Hotel The World Knows Best Welcome to The Palmer House: a Hilton Hotel - an iconic, world-class downtown Chicago hotel and gateway to Chicago's rejuvenated Loop scene. A modern Chicago grand hotel, the Palmer House is a lively destination within walking distance of the best attractions the city of Chicago has to offer like Millennium Park, Grant Park, Lake Michigan, the Art Institute of Chicago, the theater district, and the Magnificent Mile. Representing a locale close to the best of the city's offerings, shopping on the famed State Street and Jeweler's Row on Wabash Avenue. The Palmer House Hilton Destination: Jay Pritzker Pavilion at Millennium Park, The School of the Art Institute of Chicago, Macy's on State Street, Shopping on the "Mag Mile", Sears Tower, Bank of America Theatre, Chicago Theatre, Oriental Theatre, Goodman Theatre, Chicago Symphony Orchestra, Lyric Opera, Chicago Architecture Foundation, Shedd Aquarium, Field Museum, Adler Planetarium, Spertus Institute of Jewish Studies, Navy Pier, John Hancock Observatory, McCormick Place Convention Center, Chicago Water Tower. The Palmer House Hilton Hotel Location: Museum of Science and Industry, Lincoln Park Zoo, Peggy Notebaert Nature Museum, Brookfield Zoo, Chicago Botanic Garden. The Palmer House Hilton hotel is also a short train or bus ride from U.S. Cellular Field, home of the Chicago White Sox, Wrigley Field, home of the Chicago Cubs, Soldier Field, home of the Chicago Bears, and the United Center, home of the Chicago Bulls and Chicago Blackhawks. As the longest continuously operating hotel in North America, The Palmer House Hilton hotel in Chicago, Illinois has been the destination of choice for every U.S. president since Ulysses S. Grant, world leaders and dignitaries, celebrities, and Chicago's movers-and-shakers. Catering to on-the-go visitors who expect the finest in dining, entertainment and services, the Palmer House is a luxury Chicago hotel that transcends generations with a modern twist on its rich traditions. The Palmer House Hilton Hotel Luxury: Lavishly renovated guest rooms and suites, Upscale furnishings and lush hospitality suites for events, Lockwood, a critically acclaimed "Luxe-dining" restaurant rooted in French and Italian traditions, offering an upscale dining experience as well as business breakfast and lunch seven days a week, Experience Potter's Lounge, a place for legendary cocktailing in the Loop to meet for sophisticated, but relaxed, conversation over drinks, A new Lobby Bar for cocktails and light fare before dinner or the theatre, Walk to State Street retail shopping, Health Club by Precor (usage fee) and a complimentary indoor pool & whirlpool, A highly-trained, award-winning Event and Service Teams for meetings and events, New retail stores on the street level, New on-site Valet Parking, Executive Level that offers virtually "a hotel within a hotel" with a long list of special amenities suited for that busy executive, A self-contained 7th floor conference rooms include thirty-eight function rooms which can accommodate virtually every business need. The Palmer House Hilton Hospitality From the famous Empire Room to the prestigious Grand and State ballrooms, the Palmer House caters to the city's finest social events and meetings. The guest rooms and suites match the hotel's French Baroque styling with metropolitan flair. An architectural wonder in the heart of Chicago, the Palmer House is a sophisticated urban destination that meets the needs of the modern traveler, meetings attendees and Chicagoans alike. With the exceptional service you require and Chicago's most popular Chicago attractions just outside your door, the Palmer House hotel is ready to welcome and host you. Travel should take you places.
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Overall 8.3 Excellent
Based on 10,898 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Okay
4.2
Pros: Basically Nothing
Good
7.9
Pros: Location and decor
Excellent
9.0
Pros: Location, two on-site restaurants (had a wonderful prime rib sandwich at one), plus to find out this was the birthplace of what we know as the Brownie. (which I also had, quite delicious). Great price for a Monday night stay.
Excellent
10.0
Pros: Location
Excellent
9.0
Pros: Fabulous lobby and atmosphere
Excellent
10.0
Pros: The wow of the lights and Chrstmas decorations.the history ,art in architecture of building and Chiacgo
Okay
4.0
Pros: The location is very convenient.
Poor
1.0
Excellent
8.0
Pros: We liked our room. In the past, our room was more like a suite, which we loved. We were a little disappointed. We love the lobby, lobby/bar. So beautiful! There was a tall, thin, black gentleman on the 23rd floor who was so welcoming, gracious, and engaging. He made us feel special. I wish we remembered his name so we could give him proper recognition!
Excellent
10.0
Pros: Classic
Excellent
9.0
Pros: Great location. Beautiful lobby. Very small rooms
Excellent
10.0
Pros: The location was perfect - walking distance to the millennium park and the Christmas market, lots of food options nearby (Pizano’s right around the corner) and surrounded by bus stops and subways. Our room was very clean and cozy. The staff was very welcoming. Something else I really liked about this hotel (not sure if other practice this), was that they would check in with you about your stay through text messages, on the number you provide at the beginning of your stay, which made it so much easier to resolve any issues.
_S-image.jpg?width=330&height=170&xhint=1494&yhint=1216&crop=true)
Details
Reviews
Overall 8.3 Excellent
Based on 10,898 reviews
Location
9.4
Vibe
8.2
Amenities
8.0
Bar
7.3
Service
7.3
Breakfast
6.9
Beach
6.7
Value
5.3
Cleanliness
5.0
WiFi
5.0
Room
4.9
Comfort
4.2
Pool
1.2
Location
9.6
Vibe
7.6
Breakfast
7.2
Service
7.1
Bar
6.8
Value
5.3
Comfort
4.9
Room
4.6
Cleanliness
4.4
WiFi
3.3
Pool
1.1
Location
9.5
Service
7.4
Bar
7.3
Breakfast
7.0
Value
5.3
Cleanliness
5.2
Room
4.3
Comfort
3.8
WiFi
2.9
Location
9.4
Vibe
7.7
Bar
7.6
Service
7.3
Value
5.2
Cleanliness
4.9
Room
4.5
Comfort
3.8
WiFi
3.5
Location
8.9
Amenities
7.6
Vibe
7.5
Service
6.8
Value
4.8
Room
4.3
Comfort
3.9
WiFi
3.7
4.2 Okay
Pros: Basically Nothing
Cons: Terrible service, terrible staff. Specially Brent at front office who just ignore me after a question and start to talk with other person.
7.9 Good
Pros: Location and decor
Cons: No fan in bathroom working and heat never worked
9.0 Excellent
Pros: Location, two on-site restaurants (had a wonderful prime rib sandwich at one), plus to find out this was the birthplace of what we know as the Brownie. (which I also had, quite delicious). Great price for a Monday night stay.
Cons: No coffee-maker in the room. (granted there is a Starbucks on the ground floor, but still....the room had a mini-bar, so there's no excuse) Not a decent view from the room, but that's okay. Bathroom vent was overdue for a cleaning.
10.0 Excellent
Pros: Location
Cons: No
9.0 Excellent
Pros: Fabulous lobby and atmosphere
Cons: I separate line for people checking out would save time.
10.0 Excellent
Pros: The wow of the lights and Chrstmas decorations.the history ,art in architecture of building and Chiacgo
Cons:
4.0 Okay
Pros: The location is very convenient.
Cons: The first night, we experienced a broken shower head holder. The staff said they will fix it the next day, but they did not. The second night, we called for shower caps and waited for more than an hour, nobody came. The service is really terrible.
1.0 Poor
Pros:
Cons: Palmer house has new policy and if you "move" anything on The mini bar they automatically charge your card, even though you didnt eat it. I had hundreds of dollars of charge for "moving" snacks. Ridiculous!!!!! And the staff was rude when I called.
8.0 Excellent
Pros: We liked our room. In the past, our room was more like a suite, which we loved. We were a little disappointed. We love the lobby, lobby/bar. So beautiful! There was a tall, thin, black gentleman on the 23rd floor who was so welcoming, gracious, and engaging. He made us feel special. I wish we remembered his name so we could give him proper recognition!
Cons: PLEASE tell the doorman not to tell guests that the taxi fare to Midway airport is the same as Uber. He was definitely pushing the taxi for whatever reason. We paid almost twice the Uber fare. Not happy with that!
10.0 Excellent
Pros: Classic
Cons: No
9.0 Excellent
Pros: Great location. Beautiful lobby. Very small rooms
Cons: Rooms were very small
10.0 Excellent
Pros: The location was perfect - walking distance to the millennium park and the Christmas market, lots of food options nearby (Pizano’s right around the corner) and surrounded by bus stops and subways. Our room was very clean and cozy. The staff was very welcoming. Something else I really liked about this hotel (not sure if other practice this), was that they would check in with you about your stay through text messages, on the number you provide at the beginning of your stay, which made it so much easier to resolve any issues.
Cons: Not really a concern or a “con” of this place because we honestly loved our stay here, but you can hear the noise from the neighboring rooms and people passing by in the hallway. We got lucky with our neighbors and noice wasn’t an issue whatsoever. Honestly though, for the value you get, a few seconds of passing by conversations aren’t that big of a deal and you don’t really notice them in the end.
The Palmer House Hilton - The Chicago Hotel The World Knows Best Welcome to The Palmer House: a Hilton Hotel - an iconic, world-class downtown Chicago hotel and gateway to Chicago's rejuvenated Loop scene. A modern Chicago grand hotel, the Palmer House is a lively destination within walking distance of the best attractions the city of Chicago has to offer like Millennium Park, Grant Park, Lake Michigan, the Art Institute of Chicago, the theater district, and the Magnificent Mile. Representing a locale close to the best of the city's offerings, shopping on the famed State Street and Jeweler's Row on Wabash Avenue. The Palmer House Hilton Destination: Jay Pritzker Pavilion at Millennium Park, The School of the Art Institute of Chicago, Macy's on State Street, Shopping on the "Mag Mile", Sears Tower, Bank of America Theatre, Chicago Theatre, Oriental Theatre, Goodman Theatre, Chicago Symphony Orchestra, Lyric Opera, Chicago Architecture Foundation, Shedd Aquarium, Field Museum, Adler Planetarium, Spertus Institute of Jewish Studies, Navy Pier, John Hancock Observatory, McCormick Place Convention Center, Chicago Water Tower. The Palmer House Hilton Hotel Location: Museum of Science and Industry, Lincoln Park Zoo, Peggy Notebaert Nature Museum, Brookfield Zoo, Chicago Botanic Garden. The Palmer House Hilton hotel is also a short train or bus ride from U.S. Cellular Field, home of the Chicago White Sox, Wrigley Field, home of the Chicago Cubs, Soldier Field, home of the Chicago Bears, and the United Center, home of the Chicago Bulls and Chicago Blackhawks. As the longest continuously operating hotel in North America, The Palmer House Hilton hotel in Chicago, Illinois has been the destination of choice for every U.S. president since Ulysses S. Grant, world leaders and dignitaries, celebrities, and Chicago's movers-and-shakers. Catering to on-the-go visitors who expect the finest in dining, entertainment and services, the Palmer House is a luxury Chicago hotel that transcends generations with a modern twist on its rich traditions. The Palmer House Hilton Hotel Luxury: Lavishly renovated guest rooms and suites, Upscale furnishings and lush hospitality suites for events, Lockwood, a critically acclaimed "Luxe-dining" restaurant rooted in French and Italian traditions, offering an upscale dining experience as well as business breakfast and lunch seven days a week, Experience Potter's Lounge, a place for legendary cocktailing in the Loop to meet for sophisticated, but relaxed, conversation over drinks, A new Lobby Bar for cocktails and light fare before dinner or the theatre, Walk to State Street retail shopping, Health Club by Precor (usage fee) and a complimentary indoor pool & whirlpool, A highly-trained, award-winning Event and Service Teams for meetings and events, New retail stores on the street level, New on-site Valet Parking, Executive Level that offers virtually "a hotel within a hotel" with a long list of special amenities suited for that busy executive, A self-contained 7th floor conference rooms include thirty-eight function rooms which can accommodate virtually every business need. The Palmer House Hilton Hospitality From the famous Empire Room to the prestigious Grand and State ballrooms, the Palmer House caters to the city's finest social events and meetings. The guest rooms and suites match the hotel's French Baroque styling with metropolitan flair. An architectural wonder in the heart of Chicago, the Palmer House is a sophisticated urban destination that meets the needs of the modern traveler, meetings attendees and Chicagoans alike. With the exceptional service you require and Chicago's most popular Chicago attractions just outside your door, the Palmer House hotel is ready to welcome and host you. Travel should take you places.
Freehand Chicago is centrally located in Chicago, a 3-minute walk from Chinese Consulate and 5 minutes by foot from Holy Name Cathedral. Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Overall 8.3 Excellent
Based on 6,324 reviews
All reviews
- All reviews
- Solo
- Couples
- Families
- Business
Excellent
9.0
Pros: The environment. It had this alt/bohemian/vintage vibe that I loved.
Good
6.0
Pros: Didn't do breakfast, didn't even know they had it.
Excellent
10.0
Pros: It was very affordable and located close to the river area
Excellent
10.0
Pros: Whenever i travel in the US i stay in hostels since they are the cheapest option and I tried many here in the US in SF, LA, Las Vegas, Washington.. this is the best hostel I have ever had before, the facilities are new and high quality, the bed is very comfortable and the light and heater are properly configured.
Excellent
10.0
Pros: Perfect! Right in the middle of Chicago with easy access to the metro system and walking distance to the Magnificent mile. I received a great room for 1/4th the cost of other hotels in the area. The staff was great. Thanks for the stay
Excellent
9.6
Pros: Loved the location, the staff were very helpful especially Amanda, the beds were amazingly comfortable, very cheap, good bar, great showers.
Excellent
10.0
Pros: It was perfect! Amazing price! We took our two kids and had a room to ourselves. Very clean!!!
Good
7.1
Pros: Rate and comfortable bed.
Good
7.0
Pros: The location was great. If traveling alone and only need a place to sleep then this may be a good option.
Excellent
10.0
Pros: Yep, rooms are small but it was a good value for the cheap price.
Mediocre
2.0
Pros: Location of hotel was good.
Excellent
9.0
Pros: Great staff, very helpful. Great location handy to CTA, Michigan Ave, stores, stores, stores & large variety of restaurants. Really good TV (size & many channels to watch). Really nice bathroom, nice tiles & strong water pressure in shower.
Details
Reviews
Overall 8.3 Excellent
Based on 6,324 reviews
Location
9.7
WiFi
8.9
Bar
8.8
Service
8.1
Value
8.0
Room
6.2
Breakfast
5.3
Comfort
4.5
Location
9.6
Bar
8.9
Wellness
8.8
Service
8.4
WiFi
8.1
Room
6.8
Cleanliness
6.7
Comfort
5.4
Breakfast
3.8
Location
9.8
Bar
8.1
Service
7.3
Cleanliness
6.5
Breakfast
5.1
Room
3.8
Comfort
1.8
Location
9.7
Bar
8.7
Vibe
8.5
Service
8.0
Amenities
5.8
Breakfast
5.4
Room
4.3
Comfort
3.7
Location
9.9
Bar
9.0
Vibe
8.1
Service
7.6
Breakfast
5.1
Room
4.2
Comfort
3.5
9.0 Excellent
Pros: The environment. It had this alt/bohemian/vintage vibe that I loved.
Cons: I was expecting a somewhat bigger room since I shared it with three other people. But, it was good for the price I payed and for a night.
6.0 Good
Pros: Didn't do breakfast, didn't even know they had it.
Cons: the small room we had, the seating was not much, the pads kept sliding off , so it was very hard to have a place to sit, we weren't told we had to paid to park ahead of time?? very high for one night.Over
10.0 Excellent
Pros: It was very affordable and located close to the river area
Cons: No
10.0 Excellent
Pros: Whenever i travel in the US i stay in hostels since they are the cheapest option and I tried many here in the US in SF, LA, Las Vegas, Washington.. this is the best hostel I have ever had before, the facilities are new and high quality, the bed is very comfortable and the light and heater are properly configured.
Cons: The only small problem is that the room is very small and when everyone is here it is quite hard to move around especially if there is suitcase for each one.
10.0 Excellent
Pros: Perfect! Right in the middle of Chicago with easy access to the metro system and walking distance to the Magnificent mile. I received a great room for 1/4th the cost of other hotels in the area. The staff was great. Thanks for the stay
Cons:
9.6 Excellent
Pros: Loved the location, the staff were very helpful especially Amanda, the beds were amazingly comfortable, very cheap, good bar, great showers.
Cons:
10.0 Excellent
Pros: It was perfect! Amazing price! We took our two kids and had a room to ourselves. Very clean!!!
Cons: Nothing
7.1 Good
Pros: Rate and comfortable bed.
Cons: Breakfast
7.0 Good
Pros: The location was great. If traveling alone and only need a place to sleep then this may be a good option.
Cons: The rooms are very small with the bed taking up most of the space. The bathroom was also small. The bed was low to the ground and uncomfortable.
10.0 Excellent
Pros: Yep, rooms are small but it was a good value for the cheap price.
Cons:
2.0 Mediocre
Pros: Location of hotel was good.
Cons: I did not care for this hotel. The room was so small you had shuffle to get around the bed. There was no type of cup or glass in the room. The room was very dirty. The only source for ice was the bar. One elevator was not working part of my stay.
9.0 Excellent
Pros: Great staff, very helpful. Great location handy to CTA, Michigan Ave, stores, stores, stores & large variety of restaurants. Really good TV (size & many channels to watch). Really nice bathroom, nice tiles & strong water pressure in shower.
Cons: I liked it all.
Freehand Chicago is centrally located in Chicago, a 3-minute walk from Chinese Consulate and 5 minutes by foot from Holy Name Cathedral. Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
The Whitehall Hotel sits at the confluence of the city's civic and cultural life, allowing guests an upfront view of luxury, innovation and exploration. Exquisite dining, thrilling nightlife, phenomenal public transit, unforgettable neighborhoods, and an ineffable sense of history permeate the experience of staying at The Whitehall Hotel.
Overall 8.2 Excellent
Based on 5,332 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10.0
Pros: Everything the staff were so friendly could not do enough for you from the cleaners to the doorman made us smile every day would highly recommend this hotel
Excellent
9.0
Pros: Old time elegance...a breath of fresh air after to "Modern" trend that has taken over EVERY hotel!
Good
7.0
Pros: Location was fantastic for watching the parade. Staff was exceptional. Momo the valet was very pleasant and acted as is he truly loved his job. We had a small problem with the phone but it was fixed immediately.
Excellent
10.0
Pros: Everything
Good
6.0
Pros: The staff & location; the restaurant & bar.
Good
7.9
Pros: Location, friendly staff
Excellent
9.4
Pros: Location was awesome. Staff was excellent.
Good
7.0
Pros: The location is fine .
Okay
4.0
Pros: Location
Okay
4.0
Pros: Location
Excellent
10.0
Pros: Great spot for seeing a play at Broadway playhouse and eating Francesca!! Loved it!
Excellent
10.0
Pros: The room was great!
Details
Reviews
Overall 8.2 Excellent
Based on 5,332 reviews
Location
9.6
Service
8.8
Bar
7.5
Comfort
6.5
WiFi
6.5
Cleanliness
6.2
Room
5.8
Breakfast
5.0
Vibe
4.6
Amenities
3.9
Wellness
3.5
Location
9.4
Service
9.3
Bar
7.4
Comfort
6.6
Cleanliness
6.1
Room
5.8
Value
5.5
Breakfast
4.2
WiFi
4.1
Amenities
3.9
Vibe
3.8
Location
9.9
Service
9.4
Bar
7.2
Value
6.7
Room
6.1
Cleanliness
5.8
Breakfast
4.7
Amenities
4.0
Vibe
3.6
Wellness
2.9
Location
9.5
Service
8.4
Comfort
7.0
Food
6.3
Value
6.2
Cleanliness
5.4
Room
5.2
Breakfast
4.6
Vibe
3.8
Amenities
3.8
Location
9.6
Service
8.9
Value
6.5
Cleanliness
5.3
Room
4.5
Vibe
3.8
10.0 Excellent
Pros: Everything the staff were so friendly could not do enough for you from the cleaners to the doorman made us smile every day would highly recommend this hotel
Cons: There was nothing
9.0 Excellent
Pros: Old time elegance...a breath of fresh air after to "Modern" trend that has taken over EVERY hotel!
Cons:
7.0 Good
Pros: Location was fantastic for watching the parade. Staff was exceptional. Momo the valet was very pleasant and acted as is he truly loved his job. We had a small problem with the phone but it was fixed immediately.
Cons: I was hoping to take a bath but there was mold on the caulking around the tub. Took a few full minutes before hot water would come through the shower.
10.0 Excellent
Pros: Everything
Cons: Thanks Whitehall hotel
6.0 Good
Pros: The staff & location; the restaurant & bar.
Cons: 1t. room they gave me had no hot water, the sink did not drain, the wifi was almost nonexistent, the hotel needs to be updated. I had an emergency and had to return home so I check out 2 days early and I could not get back the money for the 2 day's.
7.9 Good
Pros: Location, friendly staff
Cons: No tea in room.. no free water in room, the air conditioning/fan is very loud. You advertised free Netflix but when I rang a member of staff to get us set up.. was told the hotel won’t charge us for nexflix.. but Netflix will. Can’t really advertise complimentary Netflix there.
9.4 Excellent
Pros: Location was awesome. Staff was excellent.
Cons: The bar didn’t open till 4pm. The carpet in the room was kind of dirty. I couldn’t let my son crawl around on it. Very cool hotel though.
7.0 Good
Pros: The location is fine .
Cons: Reception
4.0 Okay
Pros: Location
Cons: 1. Bar does not open till 4. 2. Gym is 1970's. 3. Rooms are ok but outdated. 4. No real lobby to chill in just a check in area.
4.0 Okay
Pros: Location
Cons: Difficult to regulate room temperature - either too warm or too cold. Temperature in restaurant was cold - people eating with coats on. Staff forgot to give us our wake up call.
10.0 Excellent
Pros: Great spot for seeing a play at Broadway playhouse and eating Francesca!! Loved it!
Cons: I have no recommendations. Everything i needed was there!!
10.0 Excellent
Pros: The room was great!
Cons: Nothing really
The Whitehall Hotel sits at the confluence of the city's civic and cultural life, allowing guests an upfront view of luxury, innovation and exploration. Exquisite dining, thrilling nightlife, phenomenal public transit, unforgettable neighborhoods, and an ineffable sense of history permeate the experience of staying at The Whitehall Hotel.
Millennium Knickerbocker Chicago is centrally located in Chicago, a 3-minute walk from John Hancock Center and 7 minutes by foot from Museum of Contemporary Art. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Planning an event in Chicago? This hotel has facilities measuring 4961 square feet (461 square meters), including conference space.
Overall 8.2 Excellent
Based on 4,008 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Okay
5.4
Excellent
8.0
Pros: Clean room comfortable bef
Excellent
8.8
Pros: Great location.
Excellent
10.0
Pros: Excellent service, atmosphere and charm.
Excellent
9.0
Pros: Clean room
Excellent
10.0
Pros: Great location. Engaging and helpful staff. Room was so very nice. Easy access to everything on Michigan Avenue.
Excellent
10.0
Pros: Beds and price
Excellent
9.0
Pros: I can't say enough about how friendly the employees were. The bar was really cool and we enjoyed our drinks sitting on the couch and chatting. Had breakfast which was very good. The room was very nice. The bathroom was very clean and trendy looking.
Excellent
10.0
Pros: Great hotel, great location, staff was super friendly!
Good
7.0
Pros: The location was excellent and I also enjoyed the shower in the room.
Good
7.0
Pros: Really convenient location.
Excellent
10.0
Pros: Great location, clean, very helpful employees
Details
Reviews
Overall 8.2 Excellent
Based on 4,008 reviews
Beach
9.8
Location
9.3
Service
7.4
WiFi
7.3
Vibe
6.5
Room
6.4
Food
6.3
Cleanliness
6.2
Comfort
5.3
Breakfast
5.2
Value
5.2
Amenities
4.3
Wellness
2.0
Location
9.3
Service
7.7
Food
6.3
Cleanliness
6.0
Vibe
5.9
Room
5.4
Comfort
4.9
Value
4.8
Breakfast
4.4
Amenities
4.4
Location
9.1
Service
6.5
Vibe
6.2
Room
6.0
Food
5.7
Cleanliness
5.5
Breakfast
5.5
Comfort
5.1
Value
5.1
Amenities
4.8
Location
9.0
Service
7.1
Comfort
5.2
Vibe
5.2
Room
4.9
Amenities
4.1
Location
9.3
Service
7.5
Cleanliness
6.3
Room
5.9
Comfort
5.2
Vibe
5.2
Amenities
4.0
5.4 Okay
Pros:
Cons: Unfriendly staff someone yelling all night in the room next to me
8.0 Excellent
Pros: Clean room comfortable bef
Cons: Small room and shower.
8.8 Excellent
Pros: Great location.
Cons: The only downside was a terrible, worthless coffeemaker.
10.0 Excellent
Pros: Excellent service, atmosphere and charm.
Cons:
9.0 Excellent
Pros: Clean room
Cons: Fitness center not as clean
10.0 Excellent
Pros: Great location. Engaging and helpful staff. Room was so very nice. Easy access to everything on Michigan Avenue.
Cons:
10.0 Excellent
Pros: Beds and price
Cons: No complaints
9.0 Excellent
Pros: I can't say enough about how friendly the employees were. The bar was really cool and we enjoyed our drinks sitting on the couch and chatting. Had breakfast which was very good. The room was very nice. The bathroom was very clean and trendy looking.
Cons: My only complaint is that the windows in my room were filthy and I could barely see the view. Also the curtains/drapes were old and not very clean either. I should've said something to the front desk for future reference.
10.0 Excellent
Pros: Great hotel, great location, staff was super friendly!
Cons:
7.0 Good
Pros: The location was excellent and I also enjoyed the shower in the room.
Cons: We could hear every noise coming from the adjoining room. At times, it was really disturbing as the guests in the next room were watching very adult content.
7.0 Good
Pros: Really convenient location.
Cons: Mattress was way too soft, king bed had valley in the middle. Phone in room didn’t work, wanted to call and ask for another caffeinated coffee pod for the room - all they offered was one caf and one decaf for two people.
10.0 Excellent
Pros: Great location, clean, very helpful employees
Cons:
Millennium Knickerbocker Chicago is centrally located in Chicago, a 3-minute walk from John Hancock Center and 7 minutes by foot from Museum of Contemporary Art. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Planning an event in Chicago? This hotel has facilities measuring 4961 square feet (461 square meters), including conference space.
With a stay at Raffaello Hotel, you'll be centrally located in Chicago, within a 5-minute walk of John Hancock Center and Water Tower Place. Featured amenities include complimentary wired Internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
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Overall 8.1 Excellent
Based on 4,729 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
6.0
Pros: the bar was fantastic
Poor
1.0
Pros: Price and location
Good
7.0
Pros: location
Excellent
10.0
Pros: Location was phenomenal. @ doors down from the Hancock, and a block from Michigan Avenue. Amazing views and the hotel was very upscale looking.
Okay
5.0
Pros: The rooms were very hot. Could never get the room to a comfort temperature.
Excellent
8.0
Okay
5.1
Pros: No room service! Best thing is the vintage facade and location right off Michigan Ave
Good
6.0
Pros: Location to Michigan Avenue and Luries children
Mediocre
3.0
Pros: Location close to Michigan Avenue.
Good
6.3
Pros: It was spacious and roomy. There was plenty of space in the main living room. There was also a bed which you could pull down near the study area.
Good
7.0
Pros: It was a good location
Mediocre
3.0
Pros: Location
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Details
Reviews
Overall 8.1 Excellent
Based on 4,729 reviews
Location
9.5
Service
7.7
Bar
7.2
Comfort
6.4
Room
5.8
Vibe
5.1
Cleanliness
4.6
Food
4.4
WiFi
4.4
Amenities
3.4
Breakfast
2.5
Location
8.9
Service
7.5
Bar
6.4
Comfort
4.9
Room
4.3
Food
4.0
Cleanliness
3.8
Amenities
3.3
Vibe
3.2
WiFi
2.4
Breakfast
2.4
Location
9.8
Service
7.7
Comfort
7.1
Bar
6.9
Room
5.9
Cleanliness
4.6
Food
4.6
Vibe
4.2
Amenities
3.1
WiFi
3.1
Breakfast
2.3
Location
9.5
Bar
7.4
Service
6.9
Value
6.2
Comfort
5.7
Vibe
4.6
Amenities
3.7
Room
3.6
Breakfast
2.9
Location
9.7
Service
7.4
Comfort
6.3
Room
5.2
Food
4.4
Cleanliness
4.0
Vibe
3.9
Amenities
3.1
Breakfast
2.5
6.0 Good
Pros: the bar was fantastic
Cons: change the carpet, more towels, and washcloths
1.0 Poor
Pros: Price and location
Cons: Not a 4-star hotel by any means. Old and dumpy room with stained carpets, lack of linen, small bathrooms, small elevator, no coffee in room, no alarm clock in room, no vending machines or available snack (or even water) avail at times.
7.0 Good
Pros: location
Cons: not sure it's really 4-star... it was a little beat up
10.0 Excellent
Pros: Location was phenomenal. @ doors down from the Hancock, and a block from Michigan Avenue. Amazing views and the hotel was very upscale looking.
Cons: Room wasn't ready when we got there, and it was also pretty warm. Turned the AC way down, but it still didn't cool it enough. You could also hear everything perfectly clear through the doors.
5.0 Okay
Pros: The rooms were very hot. Could never get the room to a comfort temperature.
Cons: Room temperature
8.0 Excellent
Pros:
Cons: Might be time to think about buying some new mattresses. Your beds are shot. Also, the rap music blaring from your coffee shop, was a little off-putting.
5.1 Okay
Pros: No room service! Best thing is the vintage facade and location right off Michigan Ave
Cons: Service was lacking in total. Basic room service and maintenance would have changed everything. Gnats filled the bathroom!
6.0 Good
Pros: Location to Michigan Avenue and Luries children
Cons: Room was so hot. Could not hav a comfortable night
3.0 Mediocre
Pros: Location close to Michigan Avenue.
Cons: Couldn’t adjust heat temp and had to keep windows open all night and we let front desk know. There wasn’t anything open after 11:00 for food or drinks and we went to bar and they were closing in 20 minutes and said they had already did last call. We walked to find food around hotel and bottle of water and they didn’t even have a vending machine. Had to drink tap water out of bathroom. Also, bathroom does not have a counter so I had to put my bad on floor to get ready. More annoying than anything.
6.3 Good
Pros: It was spacious and roomy. There was plenty of space in the main living room. There was also a bed which you could pull down near the study area.
Cons: There was no drinking water in the room. Normally there is a bottle of water when I goto a nice hotel. For something that looks good, I was very surprised there were none. There were only 2 cups and we booked for 4 people! There wasn't even any complementary tea/coffee in the room. Not even a water boiler to boil our our water. I thought it was below standard for what this hotel has to offer.
7.0 Good
Pros: It was a good location
Cons: Parking was costly and difficult to find a place with in and out privileges
3.0 Mediocre
Pros: Location
Cons: The room, no room service, the television, the lack of any information. For instance, a small cup of coffee in the makeshift "cafe" is free to guests, who I ordered a medium I was not told this.
With a stay at Raffaello Hotel, you'll be centrally located in Chicago, within a 5-minute walk of John Hancock Center and Water Tower Place. Featured amenities include complimentary wired Internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
A stay at Warwick Allerton - Chicago places you in the heart of Chicago, steps from Michigan Avenue and Northwestern Memorial Hospital. Featured amenities include a 24-hour business center, express check-in, and express check-out.
Overall 8.0 Excellent
Based on 7,077 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Okay
5.8
Pros: The location is good , it’s in heart of Chicago , all shops and market it’s near from the hotel .
Excellent
8.0
Pros: Freindly staff.
Poor
1.0
Pros: Great location Michigan ave
Okay
5.0
Pros: In real estate they say location location location. The hotel is at the heart of the Magnificent Mile
Excellent
8.3
Pros: The location and comfortable bed.
Good
7.0
Pros: The location
Excellent
10.0
Pros: Great reception staff
Okay
5.0
Pros: Great location
Excellent
8.8
Pros: Clean rooms, great price and location. Friendly house keeping
Excellent
10.0
Pros: The location was right off Michigan Avenue, very close to downtown shopping, restaurants and public transportation
Mediocre
2.0
Pros: Location is Handy to shopping and restaurants.
Mediocre
3.0
Details
Reviews
Overall 8.0 Excellent
Based on 7,077 reviews
Location
9.6
Service
6.6
Food
6.3
Cleanliness
6.2
Breakfast
5.9
Room
5.9
Vibe
5.8
Value
5.7
Bar
5.5
WiFi
4.9
Comfort
4.3
Amenities
4.0
Location
9.7
Service
7.0
Food
6.3
Room
6.2
Breakfast
6.1
Value
5.9
Bar
5.8
Cleanliness
5.7
Vibe
5.4
Comfort
4.9
WiFi
3.9
Amenities
3.6
Location
9.5
Breakfast
6.3
Service
6.2
Cleanliness
6.0
Vibe
5.9
Value
5.5
Bar
4.9
Room
4.6
Amenities
4.5
Comfort
3.2
WiFi
3.2
Location
9.9
Service
6.4
Room
6.3
Food
6.3
Cleanliness
5.9
Vibe
5.5
Value
5.4
Breakfast
5.3
Comfort
4.5
Amenities
4.1
WiFi
2.8
Location
9.5
Cleanliness
6.5
Room
6.1
Food
6.0
Service
5.8
Value
5.5
Breakfast
5.4
Comfort
4.6
Vibe
4.3
Amenities
3.3
WiFi
3.2
5.8 Okay
Pros: The location is good , it’s in heart of Chicago , all shops and market it’s near from the hotel .
Cons: The staff at reception , they are not welcoming guests , need more customer services training . They charge me more than what it’s show me when I booked in booking.com BUT I finally contact the booking.com customer assistant and they solved the problem . Room size is very small .
8.0 Excellent
Pros: Freindly staff.
Cons: elevator was bit unpredictable
1.0 Poor
Pros: Great location Michigan ave
Cons: Front desk was not good asked for manager re damaged vehicle from valet parking did not got them got an hr phone number
5.0 Okay
Pros: In real estate they say location location location. The hotel is at the heart of the Magnificent Mile
Cons: Hotel room has clean unfortunately it hasn't been updated for some time and was incredibly small, hardly enough room for one person I couldn't image two person trying to move around you'd need a choreographer.
8.3 Excellent
Pros: The location and comfortable bed.
Cons: The buffet breakfast was not good , we ate out most days
7.0 Good
Pros: The location
Cons: Rooms were outdated and small
10.0 Excellent
Pros: Great reception staff
Cons:
5.0 Okay
Pros: Great location
Cons: The check in time is very late! 4pm! I arrived from my travels around 3:30 and they wanted to charge $25 for "early" check in. Came back for 4p to wait almost 30 minutes in a line with everyone. Not what I'd expect from a 4 star hotel.
8.8 Excellent
Pros: Clean rooms, great price and location. Friendly house keeping
Cons: Desk and door men could have been friendlier.
10.0 Excellent
Pros: The location was right off Michigan Avenue, very close to downtown shopping, restaurants and public transportation
Cons:
2.0 Mediocre
Pros: Location is Handy to shopping and restaurants.
Cons: The reception staff are rude, disorganized and indifferent. WiFi reception was extremely poor.
3.0 Mediocre
Pros:
Cons: Charged hidden fees beyond the fees stated in the reservation.
A stay at Warwick Allerton - Chicago places you in the heart of Chicago, steps from Michigan Avenue and Northwestern Memorial Hospital. Featured amenities include a 24-hour business center, express check-in, and express check-out.
The Hotel Felix opened in Spring of 2009 after a USD 50 million dollar redevelopment. As downtown Chicago's first Silver LEED's certified hotel in river north area- Hotel Felix is eco friendly delivers an enriching experience that not only benefits our guests but the environment as well with the use of Organic materials and Renewable resources. guests will feel happy.naturally.Other amenities - Spa onsite with private treatment rooms.Restaurant.Business Center.Fitness Center and Meeting rooms. The rooms include iHome system. in room safe large enough for most laptops. upgraded bath amenities and robes in each room.Valet parking is available at a charge of USD 60 per night subject to change without notice, located offsite.Restaurant - Taketie-Sushi Bar Open daily from 5pm to 10pmRoom Service is Available Daily.
Overall 7.7 Good
Based on 2,983 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Poor
1.0
Pros: Nothing
Excellent
8.0
Pros: Nice rooms and location
Mediocre
3.0
Excellent
10.0
Pros: The front desk staff is amazing. Hotel employee is very professional and a warming individual. I love this hotel. I will definitely be back.
Excellent
8.0
Pros: Bathrobe and L'Occitane products. Comfortable bed and good heating. Fresh and updated room. Restaurant next door.
Mediocre
3.0
Pros: Location
Excellent
10.0
Pros: We loved everything about it! We felt very welcome and staff was wonderful.
Excellent
10.0
Pros: Cannot beat this location for the price!!
Good
7.0
Pros: Very good position to visit the city.
Excellent
9.0
Pros: Location is great, price is the best around.I did not have a fee added to my reservation like some had mentioned. Excellent signal here using my hotspot. WiFi was not terrible either.
Mediocre
2.0
Pros: The room was nice
Excellent
8.0
Pros: Location
Details
Reviews
Overall 7.7 Good
Based on 2,983 reviews
Location
9.5
WiFi
8.2
Service
7.7
Value
7.1
Bar
6.7
Cleanliness
6.5
Amenities
5.9
Room
5.2
Breakfast
4.9
Wellness
4.5
Comfort
3.5
Location
9.3
Service
7.5
Value
7.0
Cleanliness
6.1
Amenities
5.8
Room
5.1
Comfort
3.7
Location
9.4
Service
7.5
Value
7.1
Cleanliness
6.5
Amenities
6.1
Room
4.7
Comfort
3.5
Location
9.6
Service
7.8
Cleanliness
6.0
Room
4.9
Comfort
3.1
Location
9.6
Value
7.4
Service
7.4
Room
4.4
Comfort
3.4
1.0 Poor
Pros: Nothing
Cons: dirty, especially the room. Window looks @ brick wall of building.Old broken lamps.No countertop in bathroom.Just sink. No where to out anything down. Tiny tiny dirty room. TV on wall, no console. No closet, no fridge,no coffee. Old old not well kepthotel
8.0 Excellent
Pros: Nice rooms and location
Cons: The valet would not park our SUV. They said they could not park trucks. Also, they said the lot was full on top of that. That was a surprise and became a whole situation. Luckily, I found a surface lot on the same block for way cheaper than vallet.
3.0 Mediocre
Pros:
Cons: The staff was constantly yelling in the hallway and came to our room multiple times which woke us up. We weren't checking out until 1pm but they came at least 5 times before that.
10.0 Excellent
Pros: The front desk staff is amazing. Hotel employee is very professional and a warming individual. I love this hotel. I will definitely be back.
Cons:
8.0 Excellent
Pros: Bathrobe and L'Occitane products. Comfortable bed and good heating. Fresh and updated room. Restaurant next door.
Cons: So sad the staff at the counter was so unwelcoming. No smiles or good morning. Made me very surprised at a hotel in the US. Responsive room and the TV-control was missing.
3.0 Mediocre
Pros: Location
Cons: The front desk Staff was impolite Was not clear on the hotel amenities. I paid for the tax and hotel fees. Upon checking in the hotel I gave my cc for incidental After checking out I was charged $13.00 for amenities for the three nights. I was free .
10.0 Excellent
Pros: We loved everything about it! We felt very welcome and staff was wonderful.
Cons: I didn’t like that I didn’t have time to stay longer!
10.0 Excellent
Pros: Cannot beat this location for the price!!
Cons:
7.0 Good
Pros: Very good position to visit the city.
Cons: Room furniture and decoration is not nice as the lobby is and let you think. The carpet in my room was quite dirt and there were a lot of draughts from the windows (considering that external temperature was -12°C....).
9.0 Excellent
Pros: Location is great, price is the best around.I did not have a fee added to my reservation like some had mentioned. Excellent signal here using my hotspot. WiFi was not terrible either.
Cons: Two things that could be improved: there were a few pieces of trash (receipts) left by the table.(Easy to toss though..not worth the hassle to call somebody over in my opinion).Water bottles given out are not eco friendly at all.Filling stations for cups?
2.0 Mediocre
Pros: The room was nice
Cons: There was a homeless man yelling outside the hotel for more than 2 hours. I was on the 10th floor and this was happening from 10pm to 12am. The hotel staff told me that they didn't know what to do about it and suggested I call the police
8.0 Excellent
Pros: Location
Cons:
The Hotel Felix opened in Spring of 2009 after a USD 50 million dollar redevelopment. As downtown Chicago's first Silver LEED's certified hotel in river north area- Hotel Felix is eco friendly delivers an enriching experience that not only benefits our guests but the environment as well with the use of Organic materials and Renewable resources. guests will feel happy.naturally.Other amenities - Spa onsite with private treatment rooms.Restaurant.Business Center.Fitness Center and Meeting rooms. The rooms include iHome system. in room safe large enough for most laptops. upgraded bath amenities and robes in each room.Valet parking is available at a charge of USD 60 per night subject to change without notice, located offsite.Restaurant - Taketie-Sushi Bar Open daily from 5pm to 10pmRoom Service is Available Daily.
With a stay at Inn of Chicago, you'll be centrally located in Chicago, steps from Michigan Avenue and 4 minutes by foot from Tribune Tower. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Overall 7.0 Good
Based on 5,581 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Good
7.9
Pros: Staff was great!
Excellent
8.0
Pros: no breakfast was given
Excellent
10.0
Pros: Location staff room wifi
Excellent
10.0
Pros: I liked the room & its amenities. Quiet & comfortable. The Stsff was very helpful. Good value for the money. Good location for me. Thanks.
Good
6.0
Pros: Location
Poor
1.0
Pros: The design and decor of the lobby and bar area were amazing but once I reached my room I was not happy because I was expecting more from what I previously saw.
Poor
1.0
Pros: Nothing
Excellent
8.0
Pros: This hotel is in the middle of everything which makes it easy to get to, buses and trains. Food is really close also. I didn't think it was this good untill I got here.
Excellent
8.0
Pros: Location
Mediocre
3.0
Pros: the location was great, but I think the owners use this location to prevent the need to update the hotel and keep it clean
Excellent
8.0
Pros: Comfy bed
Good
7.0
Pros: Location
Details
Reviews
Overall 7.0 Good
Based on 5,581 reviews
Location
9.5
Service
7.2
Food
5.9
WiFi
5.3
Vibe
3.9
Room
3.9
Comfort
3.7
Cleanliness
3.5
Wellness
3.2
Breakfast
1.9
Location
9.5
Service
7.3
Room
4.0
WiFi
4.0
Vibe
3.9
Comfort
3.8
Cleanliness
3.0
Breakfast
2.4
Location
9.4
Service
7.1
Food
5.8
Cleanliness
3.7
Comfort
3.2
Room
3.1
Vibe
3.0
Location
9.4
Service
6.9
Food
5.3
Comfort
3.4
Cleanliness
3.3
Room
3.1
Vibe
3.0
WiFi
2.6
Location
9.7
Value
7.6
Service
7.2
Amenities
4.4
Room
4.2
Comfort
3.9
WiFi
3.9
Cleanliness
3.8
Vibe
2.8
Breakfast
2.1
7.9 Good
Pros: Staff was great!
Cons: It was an old hotel. Wished I had tbought 2 get a place with a kitchen.
8.0 Excellent
Pros: no breakfast was given
Cons: location
10.0 Excellent
Pros: Location staff room wifi
Cons: Nothing - Everything was fab ......
10.0 Excellent
Pros: I liked the room & its amenities. Quiet & comfortable. The Stsff was very helpful. Good value for the money. Good location for me. Thanks.
Cons: Nothing.
6.0 Good
Pros: Location
Cons: This hotel is old and dated and as a result they are in need of a total overhaul from new faucets that don’t leak all night to phones that work (we couldn’t even use to call front desk) to new tiles and carpet that didn’t look dingy a
1.0 Poor
Pros: The design and decor of the lobby and bar area were amazing but once I reached my room I was not happy because I was expecting more from what I previously saw.
Cons: My room was dirty, the ice machines on my floor and the next top and bottom floors were not working or present. I did not like how the TV remote offered a movie button but there were no in room selections of movies available. It was noisy.
1.0 Poor
Pros: Nothing
Cons: No hot water Old and not upgraded
8.0 Excellent
Pros: This hotel is in the middle of everything which makes it easy to get to, buses and trains. Food is really close also. I didn't think it was this good untill I got here.
Cons: The bed needed to be turned over or changed because it seems like a fat person been in the same spot and I kept rolling to the edge.
8.0 Excellent
Pros: Location
Cons: Bathroom was small. The rooftop lounge was non existent. The closest I’ve machine was four floors away.
3.0 Mediocre
Pros: the location was great, but I think the owners use this location to prevent the need to update the hotel and keep it clean
Cons: the building is very run down: peeling and molding wallpaper, dead bug swashed on walls, "blood"(or something) on the inside of our bedroom door, heater falling off the wall, bathroom walls and cabinets falling apart (I have photos if you'd like to see)
8.0 Excellent
Pros: Comfy bed
Cons: All good
7.0 Good
Pros: Location
Cons:
With a stay at Inn of Chicago, you'll be centrally located in Chicago, steps from Michigan Avenue and 4 minutes by foot from Tribune Tower. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Where to stay in Chicago?
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