Best Chicago hotels near Oak Street Beach
With a stay at The Peninsula Chicago, you'll be centrally located in Chicago, steps from Michigan Avenue and 2 minutes by foot from Chicago Water Tower. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service.
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Overall 9.5 Excellent
Based on 2,051 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
10.0
Pros: The question is what’s not to love
Excellent
10.0
Pros: Everything was above an beyond
Excellent
10.0
Pros: If money allows, this is where you need to be! Was so good that we didn't even leave the hotel for 2 days!!! Excellent! Spa was WONDERFUL!
Excellent
10.0
Pros: This place sets the standard for luxury hotel, everything was up to the highest quality and standard. Every gust matter, very welcoming staff ,friendly and helpful .
Excellent
10.0
Pros: If you think
Excellent
10.0
Pros: The staff was excellent and helpful. If I didn't know I was in Chicago, I would have thought I was in India at Oberoi. It didn't matter who the staff were--from front desk to housekeeping--they were helpful and pleasant. The iPad idea in the room was wonderful and there were no unnecessary calls to the front desk. Fabulous! Also, found out there is a Peninsula in New York and will be booking that hotel for our October trip.
Excellent
10.0
Pros: Very well kept hotel with fine finishes and ultimate luxury in the design of everything within the hotel
Excellent
10.0
Pros: The room was light and spacious, the bed great and the staff was just lovely. Being a little tech stupid it took me a while to figure out the lights and the AC. But I got it. I know if I had called they would immediately have helped me but I kept at it.
Excellent
9.6
Pros: Attentive, polite and knowledgeable staff. Great location. Immaculately clean hotel. Convenient restaurant services.
Excellent
10.0
Pros: The room was beautiful and very clean. The housekeeping staff did a phenomenal job of servicing the room during the day and at turndown. I have to give a special mention to Bradley at the front desk. He was very polite and helpful in getting my questions answered. He had congratulatory cookies sent to the room for my daughter who had graduated high school. I highly recommend staying at this hotel!
Excellent
9.2
Pros: Overall it is great experience whatever the accommodations, restaurant, afternoon tea which are beyond my expectations
Excellent
10.0
Pros: Everything was amazing. Highly recommend. From the rooms to the facilities to the location just magnificent.
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Details
Reviews
Overall 9.5 Excellent
Based on 2,051 reviews
Location
9.7
Vibe
9.6
Amenities
9.6
Cleanliness
9.3
Service
9.3
Room
9.3
Comfort
9.1
Wellness
9.0
Food
8.7
Breakfast
8.6
Pool
8.6
Value
4.1
Location
9.7
Amenities
9.2
Room
9.0
Service
9.0
Cleanliness
8.8
Comfort
8.8
Food
8.4
Location
9.7
Service
9.1
Room
8.8
Room
8.9
Service
8.8
10.0 Excellent
Pros: The question is what’s not to love
Cons:
10.0 Excellent
Pros: Everything was above an beyond
Cons:
10.0 Excellent
Pros: If money allows, this is where you need to be! Was so good that we didn't even leave the hotel for 2 days!!! Excellent! Spa was WONDERFUL!
Cons: not one thing
10.0 Excellent
Pros: This place sets the standard for luxury hotel, everything was up to the highest quality and standard. Every gust matter, very welcoming staff ,friendly and helpful .
Cons: Nothing.
10.0 Excellent
Pros: If you think
Cons:
10.0 Excellent
Pros: The staff was excellent and helpful. If I didn't know I was in Chicago, I would have thought I was in India at Oberoi. It didn't matter who the staff were--from front desk to housekeeping--they were helpful and pleasant. The iPad idea in the room was wonderful and there were no unnecessary calls to the front desk. Fabulous! Also, found out there is a Peninsula in New York and will be booking that hotel for our October trip.
Cons: Taking two elevators to the street level.
10.0 Excellent
Pros: Very well kept hotel with fine finishes and ultimate luxury in the design of everything within the hotel
Cons:
10.0 Excellent
Pros: The room was light and spacious, the bed great and the staff was just lovely. Being a little tech stupid it took me a while to figure out the lights and the AC. But I got it. I know if I had called they would immediately have helped me but I kept at it.
Cons:
9.6 Excellent
Pros: Attentive, polite and knowledgeable staff. Great location. Immaculately clean hotel. Convenient restaurant services.
Cons: The hotel needs two swimming pools. A lap pool is all that is available for families. There needs to be a lap pool and a pool for children. It was very difficult swimming laps with children playing around me. The pool area is too small for children to enjoy and have fun. We experienced be awakened in the middle of the night from the sound of dance music being played at a wedding party in the hotel. We were on the 8th floor. We called the main desk and complained...they offered to move us to another room...why would we do that in the middle of the night? The deep base sound continued for another hour. This is unacceptable in a facility like the Peninsula...management needs to address this issue to avoid such a thing happening to others in the future. Truthfully we loved the privacy and location of our room but the noise from the party was very inconsiderate for others staying at the hotel. The noise should have been addressed and stopped by management immediately.
10.0 Excellent
Pros: The room was beautiful and very clean. The housekeeping staff did a phenomenal job of servicing the room during the day and at turndown. I have to give a special mention to Bradley at the front desk. He was very polite and helpful in getting my questions answered. He had congratulatory cookies sent to the room for my daughter who had graduated high school. I highly recommend staying at this hotel!
Cons: I have nothing bad to say about my stay.
9.2 Excellent
Pros: Overall it is great experience whatever the accommodations, restaurant, afternoon tea which are beyond my expectations
Cons: Since I rented car and authentized hotel parking, one day the employee picked up wrong car for me, back and forth, the correction made me wait nearly one hour which is shock!
10.0 Excellent
Pros: Everything was amazing. Highly recommend. From the rooms to the facilities to the location just magnificent.
Cons:
With a stay at The Peninsula Chicago, you'll be centrally located in Chicago, steps from Michigan Avenue and 2 minutes by foot from Chicago Water Tower. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service.
The prestigious AAA Five Diamond award-winning Waldorf Astoria Chicago offers Parisian-inspired elegance in downtown's Gold Coast neighborhood. An urban sanctuary, the hotel offers easy access to all the city has to offer. Expansive guest rooms and suites feature private terraces, fireplaces, white Carrara marble bathrooms with soaking tubs, separate showers and vanities with inset LCD televisions, lavish bath amenities, and plush terry cloth bathrobes. WiFi is complimentary in all guest rooms. The award-winning Waldorf Spa & Health Club helps guests truly relax with spa and salon services, indoor lap pool, cardio and personal training sessions and wellness classes. With two Michael Mina Restaurants serving seasonal French cuisine, guests have both casual and fine dining options so they don’t need to leave the property.
Overall 9.3 Excellent
Based on 1,181 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
10.0
Pros: Location and hotel itself.
Excellent
10.0
Pros: Immaculate, amazing attention to details, superb house keeping staff, 24 hour room service with excellent food
Good
7.1
Pros: The size of the room!
Excellent
10.0
Pros: The room was lovely, very comfortable.
Excellent
10.0
Pros: The eucalyptus steam room in the spa was wonderful! Also, the valet washed and vacuumed out my car!!
Excellent
10.0
Pros: I loved everything about the hotel
Excellent
10.0
Pros: The best experience at a hotel I've ever had. We stayed here for a night to treat to ourselves to a little romantic weekend in Chicago, and our experience at Waldorf Astoria so wonderful that we will likely return every year! The hotel staff was so friendly and immediately changed our bedding to hypoallergenic when I mentioned my down feather allergy while checking in. The room was immaculate and sparkling clean, but also it simply felt like a room that we actually wanted to spend time in. Overall, a wonderful first time at a Waldorf Astoria property (and certainly not the last).
Excellent
10.0
Pros: Elegance, service from staff.
Excellent
9.6
Excellent
10.0
Pros: ORIGINAL ROOM HAD AN ISSUE, SO THE MANAGER UPGRADED THE ROOM AT NO EXTRA CHARGE. THE ROOM WAS AMAZING AND EXCEEDED MY EXPECTATIONS. THANK YOU FOR A WONDERFUL EXPERIENCE CHARLES.
Excellent
10.0
Pros: The staff was incredible, from the front door group, to the front desk, to housekeeping, and food service.....all top shelf
Okay
5.4
Pros: Location.
Details
Reviews
Overall 9.3 Excellent
Based on 1,181 reviews
Location
9.6
Breakfast
9.3
Service
8.9
Room
8.6
Comfort
8.3
Amenities
8.3
Wellness
8.2
Pool
8.0
Food
7.9
Value
5.2
Location
9.7
Service
8.4
Room
8.2
Comfort
8.0
Service
8.8
Cleanliness
8.7
Room
8.4
10.0 Excellent
Pros: Location and hotel itself.
Cons: Nothing
10.0 Excellent
Pros: Immaculate, amazing attention to details, superb house keeping staff, 24 hour room service with excellent food
Cons:
7.1 Good
Pros: The size of the room!
Cons: Furniture needs to be better kept.
10.0 Excellent
Pros: The room was lovely, very comfortable.
Cons: The person at the front desk told us we'd have coffee service in the morning, even asking us what time we'd like it, but it did not arrive. There was no mention of the $20 breakfast or the $50 dinner in the booking.com information.
10.0 Excellent
Pros: The eucalyptus steam room in the spa was wonderful! Also, the valet washed and vacuumed out my car!!
Cons: No! I absolutely loved everything!
10.0 Excellent
Pros: I loved everything about the hotel
Cons:
10.0 Excellent
Pros: The best experience at a hotel I've ever had. We stayed here for a night to treat to ourselves to a little romantic weekend in Chicago, and our experience at Waldorf Astoria so wonderful that we will likely return every year! The hotel staff was so friendly and immediately changed our bedding to hypoallergenic when I mentioned my down feather allergy while checking in. The room was immaculate and sparkling clean, but also it simply felt like a room that we actually wanted to spend time in. Overall, a wonderful first time at a Waldorf Astoria property (and certainly not the last).
Cons: We ordered room service for breakfast and it felt underwhelming in quality for the price that we paid, but overall it tasted fine. Noticed that the fireplace didn't work, but it was the middle of August so I'm guessing it was just disabled.
10.0 Excellent
Pros: Elegance, service from staff.
Cons:
9.6 Excellent
Pros:
Cons: Room service was slow
10.0 Excellent
Pros: ORIGINAL ROOM HAD AN ISSUE, SO THE MANAGER UPGRADED THE ROOM AT NO EXTRA CHARGE. THE ROOM WAS AMAZING AND EXCEEDED MY EXPECTATIONS. THANK YOU FOR A WONDERFUL EXPERIENCE CHARLES.
Cons:
10.0 Excellent
Pros: The staff was incredible, from the front door group, to the front desk, to housekeeping, and food service.....all top shelf
Cons:
5.4 Okay
Pros: Location.
Cons: Drop off service was never available. Shower didn’t function properly. Computers were down which delayed are checkin.
The prestigious AAA Five Diamond award-winning Waldorf Astoria Chicago offers Parisian-inspired elegance in downtown's Gold Coast neighborhood. An urban sanctuary, the hotel offers easy access to all the city has to offer. Expansive guest rooms and suites feature private terraces, fireplaces, white Carrara marble bathrooms with soaking tubs, separate showers and vanities with inset LCD televisions, lavish bath amenities, and plush terry cloth bathrobes. WiFi is complimentary in all guest rooms. The award-winning Waldorf Spa & Health Club helps guests truly relax with spa and salon services, indoor lap pool, cardio and personal training sessions and wellness classes. With two Michael Mina Restaurants serving seasonal French cuisine, guests have both casual and fine dining options so they don’t need to leave the property.
Stay at Conrad Chicago and be in the center of it all. Enjoy sleek and contemporary accommodations plus access to the city’s most exciting destinations. Guest rooms and suites feature smart lighting, 65-inch TVs, cell phone guest room entry, and luxurious black granite entry ways and bathrooms. You’ll gaze out your window to see one of the most renowned shopping districts in the world, the Magnificent Mile, boasting more than 460 designer boutiques, acclaimed restaurants and world-class museums. On site, there are two inspiring culinary experiences each combining bold flavors and inspired cocktails with unmatched views of the city. Baptiste & Bottle specializes in bourbon and provisions, while Noyane, a seasonal rooftop restaurant, delivers exceptional Japanese cuisine and craft cocktails.
Overall 9.2 Excellent
Based on 1,122 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
9.6
Pros: The central location is killer. Additionally, the rooms are extremely well-appointed and comfortable. The stylish decor and amazing bathroom make it worth the visit. If you are looking for a quiet, modern, but not austere experience, this is the place.
Excellent
10.0
Pros: Everything you would expect and more of a 5 star hotel! Service we received when we went to pick up keys for our second room was amazing, we were even offered an upgrade to the business suite because our room wasn't ready yet. The room was so comfortable, large and clean. Our stay was so luxurious and amazing.
Good
6.7
Pros: Location
Good
7.1
Pros: Cleanliness
Excellent
10.0
Pros: The staff
Excellent
10.0
Pros: The rooms were very spacious and nicely appointed
Excellent
9.6
Pros: Good service! Check in staff sent complimentary champagne to my room for my birthday. Nice touch! Truly appreciated it. Thank you! Spacious, comfortable and clean rooms including bathroom. Centric location! Walking distance to several attractions!
Excellent
10.0
Pros: It was a fine establishment.
Excellent
10.0
Pros: Our 2 rooms were beautiful! They were very clean and both had lovely views.
Excellent
10.0
Pros: Clean and tidy. Great location in Chicago.
Excellent
10.0
Pros: Rooms, beds, pillows were great!
Excellent
9.6
Pros: The staff was amazing and supportive
Details
Reviews
Overall 9.2 Excellent
Based on 1,122 reviews
Location
9.8
Cleanliness
9.2
Wellness
9.2
Room
9.2
Vibe
9.1
Comfort
8.6
Service
8.6
WiFi
7.4
Bar
7.2
Breakfast
5.6
Location
9.9
Room
9.6
Cleanliness
9.3
Service
8.8
Comfort
8.6
Value
7.8
Location
9.8
Room
8.9
Comfort
8.5
Service
7.9
Location
9.8
Service
8.4
9.6 Excellent
Pros: The central location is killer. Additionally, the rooms are extremely well-appointed and comfortable. The stylish decor and amazing bathroom make it worth the visit. If you are looking for a quiet, modern, but not austere experience, this is the place.
Cons: There isn't really anything to say negative about this property. It's well kept and quiet. The experience from check-in to check out is what you would expect from a hotel of this class. I would definitely stay here again.
10.0 Excellent
Pros: Everything you would expect and more of a 5 star hotel! Service we received when we went to pick up keys for our second room was amazing, we were even offered an upgrade to the business suite because our room wasn't ready yet. The room was so comfortable, large and clean. Our stay was so luxurious and amazing.
Cons: N/A
6.7 Good
Pros: Location
Cons: The hotel is new, but it already feels very dated. Furtniture is a main drawback - oddly coloured and does not stand up well to tear and wear.
7.1 Good
Pros: Cleanliness
Cons: The heavily advertising of a “magnificent view” of Michigan Avenue is a joke. My view was basically a rooftop with at least 10 industrial fans Such B S!
10.0 Excellent
Pros: The staff
Cons:
10.0 Excellent
Pros: The rooms were very spacious and nicely appointed
Cons: The lighting was difficult to figure out
9.6 Excellent
Pros: Good service! Check in staff sent complimentary champagne to my room for my birthday. Nice touch! Truly appreciated it. Thank you! Spacious, comfortable and clean rooms including bathroom. Centric location! Walking distance to several attractions!
Cons: Allowed cleaning in on one day of my 4 night stay. They cleaned well but no vacuuming!
10.0 Excellent
Pros: It was a fine establishment.
Cons: Nope
10.0 Excellent
Pros: Our 2 rooms were beautiful! They were very clean and both had lovely views.
Cons: Our stay was perfect!
10.0 Excellent
Pros: Clean and tidy. Great location in Chicago.
Cons:
10.0 Excellent
Pros: Rooms, beds, pillows were great!
Cons: Nothing, everything was great!
9.6 Excellent
Pros: The staff was amazing and supportive
Cons: Cost
Stay at Conrad Chicago and be in the center of it all. Enjoy sleek and contemporary accommodations plus access to the city’s most exciting destinations. Guest rooms and suites feature smart lighting, 65-inch TVs, cell phone guest room entry, and luxurious black granite entry ways and bathrooms. You’ll gaze out your window to see one of the most renowned shopping districts in the world, the Magnificent Mile, boasting more than 460 designer boutiques, acclaimed restaurants and world-class museums. On site, there are two inspiring culinary experiences each combining bold flavors and inspired cocktails with unmatched views of the city. Baptiste & Bottle specializes in bourbon and provisions, while Noyane, a seasonal rooftop restaurant, delivers exceptional Japanese cuisine and craft cocktails.
Eurostars Magnificent Mile is located in the heart of Chicago, in the prestigious River North neighborhood, surrounded by the shops, bars and restaurants of the iconic Magnificent Mile. The hotel features an industrial-chic style with exposed concrete ceilings and avant-garde elements which contrast with the wooden floors and soft tones of all the rooms, creating a cozy atmosphere. Moreover, there is a wellness area offering a wide variety of beauty and massage treatments, as well as a sauna. Guests can also enjoy dinner at the Portsmith restaurant, which serves fish and seafood, or end the day while tasting a cocktail on the Apogee terrace.
Overall 9.0 Excellent
Based on 1,089 reviews
All reviews
- All reviews
Excellent
10.0
Pros: And the rooftop was was incredible!
Okay
5.0
Pros: Close to restaurants shops and lively area
Excellent
9.0
Pros: Staff was friendly and very knowledgeable about the area.
Good
7.1
Pros: Location
Excellent
10.0
Pros: The concierge was excellent. Polite, very helpful, and went out of his way to help us plan day trips and sites
Excellent
10.0
Pros: Everything!!! This was a perfect hotel!! I can't wait to come back!!
Excellent
10.0
Pros: The rooms
Excellent
8.8
Pros: very comfy bed
Mediocre
3.0
Pros: Nothing
Excellent
9.2
Pros: The location of this hotel was perfect for our trip, we could walk everywhere. Hotel staff were all friendly and very helpful, especially the doorman, he is fantastic! The rooftop lounge was a highlight for us too! Dinner at Portsmouth was delicious too, the added taste of pea soup....yum!!
Excellent
10.0
Pros: When I checked out the first time for another hotel, i was able to book again very quickly and was able to have my same room back. Room service was quick and mini bar included a full rack of wines. My week stay was excellent.
Excellent
10.0
Pros: I felt like a princess in her high castle, being looked after and care for. The Spa was excellent, the staff were friendly, knowledgeable of the neighborhood and good looking I might add. Next time I am in town this where I will definitely stay again.
Excellent
8.0
Pros: rooms are clean and modern with quality furnishings. Bed was pure luxury. Views over Chicago city are amazing.
Good
7.7
Pros: The bed was really comfortable. I liked it so much
Okay
5.0
Okay
5.0
Pros: location and services
Good
7.7
Pros: shower and bed
Good
7.6
Pros: $self.pros
Excellent
8.0
Pros: Clean--VERY friendly staff--Great value for Chicago--Even turned down the bedding--Classy--I'll be back !!!
Good
6.8
Pros: The room size and the location are very nice. Service is very good. It also provides continental breakfast.
Excellent
8.0
Pros: The view was great! We stayed on a corner room on the 8th floor. The two corner walls consisted of huge windows!
Good
7.2
Pros: The spacious rooms and rain shower.
Details
Reviews
Overall 9.0 Excellent
Based on 1,089 reviews
Cleanliness
9.2
Comfort
9.1
Location
9.5
Services
8.9
Staff
9.0
Value for money
8.5
10.0 Excellent
Pros: And the rooftop was was incredible!
Cons:
5.0 Okay
Pros: Close to restaurants shops and lively area
Cons: For someone on a business trip it is a bit noisy The buffet breakfast was overpriced and in order to get anything warm you need to pay extra
9.0 Excellent
Pros: Staff was friendly and very knowledgeable about the area.
Cons:
7.1 Good
Pros: Location
Cons: The Bathroom. A noisy room.
10.0 Excellent
Pros: The concierge was excellent. Polite, very helpful, and went out of his way to help us plan day trips and sites
Cons: TV was not mounted so you could watch it easily. Suggest that it be mounted in the corner or be able to swivil
10.0 Excellent
Pros: Everything!!! This was a perfect hotel!! I can't wait to come back!!
Cons: Nothing!
10.0 Excellent
Pros: The rooms
Cons: Nothing
8.8 Excellent
Pros: very comfy bed
Cons: iPad in the room that never turned off with a camera on it really disturbured my partner the AC system was week and barely kept the room cool
3.0 Mediocre
Pros: Nothing
Cons: The floors are slanted. There are no soft lights to aid a trip to the bathroom, only a bright light that shines in the room. This is definitely not a 4 star hotel.
9.2 Excellent
Pros: The location of this hotel was perfect for our trip, we could walk everywhere. Hotel staff were all friendly and very helpful, especially the doorman, he is fantastic! The rooftop lounge was a highlight for us too! Dinner at Portsmouth was delicious too, the added taste of pea soup....yum!!
Cons: Had issues with the coffee maker, that took 2 tries to rectify. The bathroom/closet door was not ideal....bit of a pain for multiple people in one room.
10.0 Excellent
Pros: When I checked out the first time for another hotel, i was able to book again very quickly and was able to have my same room back. Room service was quick and mini bar included a full rack of wines. My week stay was excellent.
Cons: Nothing
10.0 Excellent
Pros: I felt like a princess in her high castle, being looked after and care for. The Spa was excellent, the staff were friendly, knowledgeable of the neighborhood and good looking I might add. Next time I am in town this where I will definitely stay again.
Cons: Only if I'm nitpicking, I would say the early morning house keeping knocks, but that's only because I kept forgetting to put the "Do Not Disturb" sign on my door.
8.0 Excellent
Pros: rooms are clean and modern with quality furnishings. Bed was pure luxury. Views over Chicago city are amazing.
Cons:
7.7 Good
Pros: The bed was really comfortable. I liked it so much
Cons: Pay TV
5.0 Okay
Pros:
Cons: The showers in these rooms lack curtains or doors; about an inch of water collected on the floor during every shower and you will spend quite a bit of your time (and all of your clean towels) swabbing it up. They're very, very poorly - and wastefully - designed.
5.0 Okay
Pros: location and services
Cons:
7.7 Good
Pros: shower and bed
Cons: water, sodas at minibar is not included
7.6 Good
Cons: They charged the full stay at the time of booking, which is really not the deal when using Booking.com!!!
8.0 Excellent
Pros: Clean--VERY friendly staff--Great value for Chicago--Even turned down the bedding--Classy--I'll be back !!!
Cons: Nope
6.8 Good
Pros: The room size and the location are very nice. Service is very good. It also provides continental breakfast.
Cons: Could hear the noise from the room next door.
8.0 Excellent
Pros: The view was great! We stayed on a corner room on the 8th floor. The two corner walls consisted of huge windows!
Cons: The room was smaller than what I thought it would be. I was disappointed to find out that the rooftop lounge was not open yet.
7.2 Good
Pros: The spacious rooms and rain shower.
Cons: The resturant food was ok but way overpriced.
Eurostars Magnificent Mile is located in the heart of Chicago, in the prestigious River North neighborhood, surrounded by the shops, bars and restaurants of the iconic Magnificent Mile. The hotel features an industrial-chic style with exposed concrete ceilings and avant-garde elements which contrast with the wooden floors and soft tones of all the rooms, creating a cozy atmosphere. Moreover, there is a wellness area offering a wide variety of beauty and massage treatments, as well as a sauna. Guests can also enjoy dinner at the Portsmith restaurant, which serves fish and seafood, or end the day while tasting a cocktail on the Apogee terrace.
The recently renovated Sofitel Chicago Magnificent Mile provides 4-star downtown Chicago hotel accommodations minutes from Lake Michigan, Navy Pier, the Museum of Contemporary Art, Millenium Park, the John Hancock Center, the Chicago Water Tower, and upscale boutiques. Designed by French architect Jean-Paul Viguier, our downtown Chicago hotel is a 32-floor prism of glass, boasting 415 rooms, including 33 luxurious suites. Modern design and refined European approach to hospitality take center stage.
Overall 8.9 Excellent
Based on 11,593 reviews
All reviews
- All reviews
- Couples
- Business
- Families
- Solo
Mediocre
2.5
Pros: Room was clean.
Excellent
9.6
Pros: Bed comfy but comforter too warm
Good
6.3
Good
7.9
Pros: Great coffee served in a French press in the hotel restaurant. The bartender, I don’t remember her name, at Le Bar made an awesome cosmo martini. One of the days we were there several staff members went on strike, started banging drums and yelling quite early Sunday morning, 4:00 AM, so our sleep was interrupted that night. We were given a complimentary buffet breakfast that morning which was a very nice gesture by the management.
Excellent
10.0
Pros: Good room / view / excellent location close to restaurants / grocery / shopping
Excellent
8.3
Pros: Pillow and comforter Closet light Restaurant food
Excellent
10.0
Pros: I like everything about the hotel, especially the location. My mother lives across the street and my sister lives a block away.
Excellent
10.0
Pros: The entire experience was positive. The staff was helpful and welcoming, the rooms were well appointed with comfortable beds and the bar was terrific.
Excellent
10.0
Good
7.9
Excellent
8.8
Pros: The bed is comfortable. The bathroom large and modern. The window shade was nice.
Excellent
10.0
Pros: The location is absolutely perfect
Details
Reviews
Overall 8.9 Excellent
Based on 11,593 reviews
Location
9.5
Vibe
9.3
Room
8.4
Service
8.4
WiFi
7.7
Breakfast
6.9
Location
9.5
Room
8.4
Service
8.3
WiFi
6.6
Breakfast
6.4
Food
6.0
Value
5.4
Location
9.3
Service
8.5
Room
8.4
Cleanliness
8.1
WiFi
6.7
Breakfast
6.6
Vibe
9.4
Location
9.4
Cleanliness
8.7
Service
8.3
Room
8.1
Breakfast
7.4
Value
5.3
Location
9.6
Room
8.4
Cleanliness
8.1
Service
8.0
Breakfast
7.2
2.5 Mediocre
Pros: Room was clean.
Cons: Extremely loud beginning at 4am made it impossible to sleep. Drums banging, screaming, whistles being blown, pots and pans being banged together, completely ridiculous for the price we paid to stay one night.
9.6 Excellent
Pros: Bed comfy but comforter too warm
Cons:
6.3 Good
Pros:
Cons: I was disgusted to see someone else's hair on the bathroom floor & sink on the day we checked in. We also didn't have an ice bucket in our room.
7.9 Good
Pros: Great coffee served in a French press in the hotel restaurant. The bartender, I don’t remember her name, at Le Bar made an awesome cosmo martini. One of the days we were there several staff members went on strike, started banging drums and yelling quite early Sunday morning, 4:00 AM, so our sleep was interrupted that night. We were given a complimentary buffet breakfast that morning which was a very nice gesture by the management.
Cons: The striking workers
10.0 Excellent
Pros: Good room / view / excellent location close to restaurants / grocery / shopping
Cons:
8.3 Excellent
Pros: Pillow and comforter Closet light Restaurant food
Cons:
10.0 Excellent
Pros: I like everything about the hotel, especially the location. My mother lives across the street and my sister lives a block away.
Cons: I hate the resort fee. It's just a way of trying to make the room look less expensive than it really is. I would much rather be told what the room costs without the bull.
10.0 Excellent
Pros: The entire experience was positive. The staff was helpful and welcoming, the rooms were well appointed with comfortable beds and the bar was terrific.
Cons: Parking is very expensive even if you self park.
10.0 Excellent
Pros:
Cons: Needed a shower cap and had to make do.
7.9 Good
Pros:
Cons: Frankly we didn't feel welcome! Customer should be centric for everyone in the hotel , however that didn't appear so.
8.8 Excellent
Pros: The bed is comfortable. The bathroom large and modern. The window shade was nice.
Cons:
10.0 Excellent
Pros: The location is absolutely perfect
Cons: The fridge in my room was broken. Got a new one within 15 minutes of request
The recently renovated Sofitel Chicago Magnificent Mile provides 4-star downtown Chicago hotel accommodations minutes from Lake Michigan, Navy Pier, the Museum of Contemporary Art, Millenium Park, the John Hancock Center, the Chicago Water Tower, and upscale boutiques. Designed by French architect Jean-Paul Viguier, our downtown Chicago hotel is a 32-floor prism of glass, boasting 415 rooms, including 33 luxurious suites. Modern design and refined European approach to hospitality take center stage.
At the Hyatt Centric Chicago Magnificent Mile Hotel, you're in the heart of Chicago, steps from Michigan Avenue, the Gold Coast neighborhood, and Lake Michigan.Shining like a diamond in downtown Chicago, the outside of our hotel is sleek and modern; inside guests will enjoy the brand new $25M fully renovated product with modern design completed in June 2013. Guests will enjoy brand new rooms, with 46 inch LCD TVs, mini fridge, and a luxurious design.
Overall 8.9 Excellent
Based on 3,734 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
9.6
Pros: The employees
Excellent
10.0
Pros: Staff was amazing!!! Very engaging, excellent people skills, and all had smiles on their faces. The second we walked in, we were made to feel at home. They even upgraded my room for free to a deluxe king suite (honeymoon), gave me 2 vouchers for the breakfast buffet, which by the way, was DE-LICIOUS. Loved the location of the hotel. We were right around everything. I have discounts at any Hilton hotels, but we're super happy we chose the Hyatt! We are certainly coming back here before the year is out. We LOVED IT!!! Definitely a 5-Star hotel in our opinion!!!
Excellent
10.0
Pros: Loved it, the location was perfect. We loved our room and having a pool in the hotel was a delight. Breakfast was buffet style and wonderful We were able to walk everywhere from this hotel
Excellent
9.2
Pros: Great location, close to main attractions, helpful staff. Very nice large room with comfortable bed and great bathroom. Enjoyed the happy hour cocktails.
Excellent
9.5
Pros: Location , security, friendly staff, nice one
Excellent
10.0
Pros: Everything! Great property
Excellent
10.0
Pros: Bar service from Victor was excellent. Staff were very approachable when I had any enquiries.
Excellent
10.0
Pros: Great Location great staff and service.
Excellent
10.0
Pros: Great location which was central but quiet. Lors of hood eating places around. Very helpful.staff. Loved the room cleaning staff who were fun. Huge room. Interesting design. Highly recommend.
Okay
5.4
Pros: Bed and bedding.
Excellent
10.0
Pros: The staff were super friendly and helpful. We stayed 7 nights and ate in the Restaurant on 3 occasions and the food was superb. The location was awesome and close to everything, especially if you love to shop.
Excellent
10.0
Pros: I had an issue with my room and the gal who checked me in worked about 35 minutes trying to find me another room. Ultimately she found me a room that was available in two days, which was fine with me. There were a lot of conventions in town.
Details
Reviews
Overall 8.9 Excellent
Based on 3,734 reviews
Location
9.5
Bar
9.2
Cleanliness
9.1
Service
8.8
Room
8.5
WiFi
8.3
Comfort
7.7
Breakfast
6.9
Pool
5.4
Bar
9.3
Cleanliness
9.2
Location
9.1
Service
8.9
Room
7.5
Breakfast
6.6
Pool
5.9
Value
4.8
Location
9.8
Cleanliness
9.1
Room
8.7
Service
8.5
Comfort
8.1
Breakfast
7.2
Pool
5.4
Location
9.6
Room
8.3
Service
8.2
Location
9.4
Service
8.9
Room
8.2
Comfort
7.7
9.6 Excellent
Pros: The employees
Cons: Nothing
10.0 Excellent
Pros: Staff was amazing!!! Very engaging, excellent people skills, and all had smiles on their faces. The second we walked in, we were made to feel at home. They even upgraded my room for free to a deluxe king suite (honeymoon), gave me 2 vouchers for the breakfast buffet, which by the way, was DE-LICIOUS. Loved the location of the hotel. We were right around everything. I have discounts at any Hilton hotels, but we're super happy we chose the Hyatt! We are certainly coming back here before the year is out. We LOVED IT!!! Definitely a 5-Star hotel in our opinion!!!
Cons: I liked everything!!!
10.0 Excellent
Pros: Loved it, the location was perfect. We loved our room and having a pool in the hotel was a delight. Breakfast was buffet style and wonderful We were able to walk everywhere from this hotel
Cons: Nothing. We loved it
9.2 Excellent
Pros: Great location, close to main attractions, helpful staff. Very nice large room with comfortable bed and great bathroom. Enjoyed the happy hour cocktails.
Cons: Cleaning the room was very late in the day, after 5 pm, so for two days we told the staff not to bother. I suspect this is not the staffs fault rather they have too many rooms to clean.
9.5 Excellent
Pros: Location , security, friendly staff, nice one
Cons: Nothing
10.0 Excellent
Pros: Everything! Great property
Cons: Nothing
10.0 Excellent
Pros: Bar service from Victor was excellent. Staff were very approachable when I had any enquiries.
Cons: For the price I thought breakfast could have been included.
10.0 Excellent
Pros: Great Location great staff and service.
Cons: No
10.0 Excellent
Pros: Great location which was central but quiet. Lors of hood eating places around. Very helpful.staff. Loved the room cleaning staff who were fun. Huge room. Interesting design. Highly recommend.
Cons: Everything was fine.
5.4 Okay
Pros: Bed and bedding.
Cons: Staff. Amenities or lack there of.
10.0 Excellent
Pros: The staff were super friendly and helpful. We stayed 7 nights and ate in the Restaurant on 3 occasions and the food was superb. The location was awesome and close to everything, especially if you love to shop.
Cons:
10.0 Excellent
Pros: I had an issue with my room and the gal who checked me in worked about 35 minutes trying to find me another room. Ultimately she found me a room that was available in two days, which was fine with me. There were a lot of conventions in town.
Cons: Nothing.
At the Hyatt Centric Chicago Magnificent Mile Hotel, you're in the heart of Chicago, steps from Michigan Avenue, the Gold Coast neighborhood, and Lake Michigan.Shining like a diamond in downtown Chicago, the outside of our hotel is sleek and modern; inside guests will enjoy the brand new $25M fully renovated product with modern design completed in June 2013. Guests will enjoy brand new rooms, with 46 inch LCD TVs, mini fridge, and a luxurious design.
The Drake, a Hilton Hotel is a historic downtown Chicago hotel in the Gold Coast, and has been a symbol of elegance and style since its opening in 1920. Celebrities and guests from around the world stay at our hotel to experience our first class service and excellent Chicago hotel location where the Magnificent Mile begins. Chicago City Attractions include Navy Pier, Michigan Avenue, Magnificent Mile shopping and dining, Lake Michigan, Bloomingdale's, Oak Street Beach, Chicago Gold Coast, John Hancock Center, Water Tower Place, Lincoln Park Zoo, and North Avenue Beach. We offer stunning city and Lake Michigan views in the center of Chicago's famous shopping, nightlife, culture and local dining area. The Drake Dining Options include Café on Oak, serving breakfast daily, Coq d’Or Restaurant & Lounge, and Palm Court, where you can enjoy Afternoon Tea. Coq d’Or and Palm Court feature live entertainment on weekends. You'll enjoy the best of both worlds with luxurious guest rooms, opulent suites, uncompromising service and world-class amenities, plus all the high tech extras you've come to rely on. We look forward to welcoming you. Our Chicago hotel accommodations offer Serta Serenity Beds, high style furniture, WiFi (usage fee), European-style bed linens, Italian marble bathrooms, Deluxe bath amenities, and clock radios. All our accommodations are 100% smoke-free.
Overall 8.7 Excellent
Based on 3,495 reviews
All reviews
- All reviews
- Couples
- Families
- Business
Excellent
10.0
Pros: The location is great. Right by Michigan ave and rush street. Old elegance to the place and how well I’m always treated makes it a home away from home
Excellent
9.2
Pros: Great location, excellent breakfast, great decor.
Good
6.0
Okay
4.6
Excellent
10.0
Pros: Great location to get to shopping, restaurants, the beach and other fun locations. Didnt eat in house, but checked out the restaurants and will eat there in the future. Loved the location on Michigan avenue. Place was clean, neat and staff was inviting.
Good
7.1
Pros: Great location
Excellent
10.0
Pros: Love the location on the Michigan Mile. Close to shopping and to Oak Street Beach.
Excellent
10.0
Pros: Room size, cleanliness, staff was great!
Excellent
8.3
Pros: Location was great as was the staff
Mediocre
2.0
Excellent
10.0
Pros: The staff was incredible. From the bellmen, I think his name was Chris , to the ladies in the coffee shop. The bartenders . Everyone seemed to truly enjoy their jobs which in turn allowed us to feel so welcome and honored to be there.
Excellent
10.0
Pros: Location!
Details
Reviews
Overall 8.7 Excellent
Based on 3,495 reviews
Beach
10.0
Location
9.6
Service
8.4
Breakfast
8.4
Vibe
8.3
Comfort
6.2
Wellness
6.0
Room
5.9
WiFi
4.7
Cleanliness
4.3
Pool
0.7
Location
9.6
Breakfast
8.5
Service
8.5
Comfort
6.3
Room
5.7
Cleanliness
4.0
Location
9.7
Breakfast
8.4
Service
8.4
Room
5.3
Cleanliness
4.0
Location
9.5
Service
8.6
Room
5.1
10.0 Excellent
Pros: The location is great. Right by Michigan ave and rush street. Old elegance to the place and how well I’m always treated makes it a home away from home
Cons: Parking is always crazy high
9.2 Excellent
Pros: Great location, excellent breakfast, great decor.
Cons: Kinda cheap in terms of staffing the front desk. Only one person at 11:15 am? With checkout at noon, 11-12 is basically a rush hour. Very inconsiderate to have only one person on duty at that time.
6.0 Good
Pros:
Cons: Peeling ceiling paint, broken safe in room, no conditioner in room, gift shop closed for no reason 15 minutes early. . . front desk could not help me as a third party runs the shop
4.6 Okay
Pros:
Cons: Need renovation
10.0 Excellent
Pros: Great location to get to shopping, restaurants, the beach and other fun locations. Didnt eat in house, but checked out the restaurants and will eat there in the future. Loved the location on Michigan avenue. Place was clean, neat and staff was inviting.
Cons:
7.1 Good
Pros: Great location
Cons: There is no free Wi-fi
10.0 Excellent
Pros: Love the location on the Michigan Mile. Close to shopping and to Oak Street Beach.
Cons:
10.0 Excellent
Pros: Room size, cleanliness, staff was great!
Cons: The bed could have been more firm, if was a little too soft for us.
8.3 Excellent
Pros: Location was great as was the staff
Cons: It took longer than it should have to get checked in and my sheets were dirty when arriving. That also took a full hour before it was cleaned.
2.0 Mediocre
Pros:
Cons: My hotel rom was not ready during check in time and I had to wait 5 hours and missed my friends wedding event
10.0 Excellent
Pros: The staff was incredible. From the bellmen, I think his name was Chris , to the ladies in the coffee shop. The bartenders . Everyone seemed to truly enjoy their jobs which in turn allowed us to feel so welcome and honored to be there.
Cons: The hotel could use some TLC, the charm and authenticity is superb, but there are some things that could be upgraded like wall paper , cracks in ceiling.
10.0 Excellent
Pros: Location!
Cons: A little tired looking, compared to its former grandeur. But still fab.
The Drake, a Hilton Hotel is a historic downtown Chicago hotel in the Gold Coast, and has been a symbol of elegance and style since its opening in 1920. Celebrities and guests from around the world stay at our hotel to experience our first class service and excellent Chicago hotel location where the Magnificent Mile begins. Chicago City Attractions include Navy Pier, Michigan Avenue, Magnificent Mile shopping and dining, Lake Michigan, Bloomingdale's, Oak Street Beach, Chicago Gold Coast, John Hancock Center, Water Tower Place, Lincoln Park Zoo, and North Avenue Beach. We offer stunning city and Lake Michigan views in the center of Chicago's famous shopping, nightlife, culture and local dining area. The Drake Dining Options include Café on Oak, serving breakfast daily, Coq d’Or Restaurant & Lounge, and Palm Court, where you can enjoy Afternoon Tea. Coq d’Or and Palm Court feature live entertainment on weekends. You'll enjoy the best of both worlds with luxurious guest rooms, opulent suites, uncompromising service and world-class amenities, plus all the high tech extras you've come to rely on. We look forward to welcoming you. Our Chicago hotel accommodations offer Serta Serenity Beds, high style furniture, WiFi (usage fee), European-style bed linens, Italian marble bathrooms, Deluxe bath amenities, and clock radios. All our accommodations are 100% smoke-free.
You'll be centrally located in Chicago with a stay at Ambassador Chicago, within a 15-minute walk of Chicago History Museum and 900 North Michigan Shops. Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. Planning an event in Chicago? This hotel has facilities measuring 8600 square feet (799 square meters), including conference space.
Overall 8.6 Excellent
Based on 1,966 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9.6
Pros: Location away from downtown in a clean and quiet neighborhood. Clean, refurbished room.
Excellent
9.0
Pros: Location and it's old style charm
Excellent
10.0
Pros: Everything was great, wonderful staff, clean room, great food!
Good
7.9
Pros: The room was so lovely and well appointed in a clean contemporary and comfortable style. The neighborhood is surprisingly quiet and absolutely gorgeous. I took a jog through the neighbored and returned to the hotel along the lakeshore drive waterfront trail with a full on skyline view. We walked to Michigan Avenue to shop and dine every day and hopped in an Uber for longer journeys.
Excellent
10.0
Pros: Often when staying in a hotel, I’m constantly aware that I’m not at home. That was not the case at the Ambassador. I don’t know how to explain it, but it felt more than comfortable; it felt homey.
Excellent
10.0
Pros: We got room service and it was very good. The only thing they could improve on is the coffee. The food A+! You can't beat the location close to Lake Michigan and tons of bars and shops. Outdoor cafes a Paris feel with beautiful trees in this area as you walk around. Lovely area! Great location.
Good
7.0
Pros: Although the room is small, it provides a lot of stuff in a tidy manner so that guests can enjoy high class drink and facilities.
Excellent
9.2
Pros: Nice hotel with plenty of places to eat a couple of blocks away. Not the most central location but it worked for us, and this was reflected in the price
Excellent
8.3
Pros: The restaurant was not available for dinner so we did have to go out The location was fabulous it would be nice if parking wasn’t so expensive
Excellent
8.8
Pros: The room was very clean.
Excellent
10.0
Pros: This is one of the nicest hotels I've ever been in! It was gorgeous, and the staff was incredibly helpful. In a very nice area too.
Excellent
9.6
Pros: breakfast was not included
Details
Reviews
Overall 8.6 Excellent
Based on 1,966 reviews
Beach
10.0
Location
9.3
Service
8.3
Vibe
8.0
WiFi
7.8
Amenities
7.0
Cleanliness
6.8
Room
6.3
Comfort
5.5
Wellness
3.6
Breakfast
2.9
Location
9.4
Service
8.2
Room
6.6
Comfort
6.3
Food
6.1
Value
5.9
Location
9.4
Vibe
7.7
Service
7.3
Cleanliness
6.6
Amenities
6.4
Comfort
4.9
Room
4.9
Service
7.9
Vibe
7.4
Amenities
6.7
Room
5.8
Food
5.7
Comfort
5.3
Location
9.1
Service
8.3
9.6 Excellent
Pros: Location away from downtown in a clean and quiet neighborhood. Clean, refurbished room.
Cons: internet was included but little else was. No refrigerator in room (other than limited space in mini bar frig. ). No in room coffee.
9.0 Excellent
Pros: Location and it's old style charm
Cons: Not really
10.0 Excellent
Pros: Everything was great, wonderful staff, clean room, great food!
Cons:
7.9 Good
Pros: The room was so lovely and well appointed in a clean contemporary and comfortable style. The neighborhood is surprisingly quiet and absolutely gorgeous. I took a jog through the neighbored and returned to the hotel along the lakeshore drive waterfront trail with a full on skyline view. We walked to Michigan Avenue to shop and dine every day and hopped in an Uber for longer journeys.
Cons: The lobby was slammed when we arrived to check in. It took quite a while to store our luggage, then it took a while to get our luggage and make it to the room. The check in experience was chaotic and quite loud. Having said this, it was a holiday weekend and we arrived at the peak time of day.
10.0 Excellent
Pros: Often when staying in a hotel, I’m constantly aware that I’m not at home. That was not the case at the Ambassador. I don’t know how to explain it, but it felt more than comfortable; it felt homey.
Cons: The only thing I could have asked for would be coffee in the rooms. A Nespresso machine would have made the stay perfect.
10.0 Excellent
Pros: We got room service and it was very good. The only thing they could improve on is the coffee. The food A+! You can't beat the location close to Lake Michigan and tons of bars and shops. Outdoor cafes a Paris feel with beautiful trees in this area as you walk around. Lovely area! Great location.
Cons: The coffee everything else was wonderful including g the food, atmosphere, size of the room, plenty of storage and cou ter space! A great value and excellent location with great staff!
7.0 Good
Pros: Although the room is small, it provides a lot of stuff in a tidy manner so that guests can enjoy high class drink and facilities.
Cons: It took me a while to find out way to turn off two neon tubes along walls.
9.2 Excellent
Pros: Nice hotel with plenty of places to eat a couple of blocks away. Not the most central location but it worked for us, and this was reflected in the price
Cons:
8.3 Excellent
Pros: The restaurant was not available for dinner so we did have to go out The location was fabulous it would be nice if parking wasn’t so expensive
Cons:
8.8 Excellent
Pros: The room was very clean.
Cons: The bathroom floor was tiny tiles but it looked very dirty. It definitely needed to be cleaned.
10.0 Excellent
Pros: This is one of the nicest hotels I've ever been in! It was gorgeous, and the staff was incredibly helpful. In a very nice area too.
Cons: No!
9.6 Excellent
Pros: breakfast was not included
Cons:
You'll be centrally located in Chicago with a stay at Ambassador Chicago, within a 15-minute walk of Chicago History Museum and 900 North Michigan Shops. Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. Planning an event in Chicago? This hotel has facilities measuring 8600 square feet (799 square meters), including conference space.
Discover Chicago’s Gold Coast at a prime location on the Magnificent Mile. The Westin Michigan Avenue Chicago places you in the center of activity, within walking distance of shops, theater and renowned sites including The Art Institute, Navy Pier, Grant Park and Wrigley Field. Find your respite downtown in stylishly appointed hotel rooms and suites, featuring expansive views, Heavenly® Beds and signature bath amenities. Indulge your love of surf and turf with distinctive fare at The Grill on the Alley, named to the Fine Dining Hall of Fame by Nation's Restaurant News. Plan flawless meetings and celebrations with confidence in 36,820 square feet of well-appointed event space, enhanced by natural light, custom catering and expert planning. After a day of activity, reset your body in our WestinWORKOUT® Fitness Studio or soothe your senses at our Body Rituals Boutique Spa. With an ideal location amid the lively pulse of the city, an elevated experience awaits you at The Westin Michigan Avenue Chicago.
Overall 8.6 Excellent
Based on 1,924 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Excellent
10.0
Pros: The room was amazing. Very clean and stylish. The staff were super friendly and the location was great!
Excellent
10.0
Pros: Concierge was very knowledgeable and helpful. Tapped her knowledge twice.
Excellent
10.0
Pros: The hotel staff was super friendly and helpful. Great staff made the whole experience great. Highly recommend staying at this hotel.
Excellent
8.0
Pros: Location and staff was very nice
Mediocre
3.0
Pros: Hotel was great except no one said it was 65 dollars a night to park ur car there.
Excellent
9.6
Pros: Convenient location. Good internet.
Excellent
10.0
Pros: Early check in at 9am was greatly appreciated. Will that checked us in was very helpful, upgrade to great room overlooking Michigan Ave. Late checkout because of late flight also.Great location on N Michigan Ave within walking distance of everything
Excellent
10.0
Pros: Everything, Excellent service and great vibe.
Excellent
10.0
Pros: Classy and elegant. Food and service was tremendous.
Excellent
8.8
Pros: The location and price could not have been better.
Excellent
8.0
Pros: Staff were excellent Beds comfy Nice touch that you could get a voucher when you opted not to have room serviced
Excellent
10.0
Pros: Will at the front desk was incredible and made our stay amazing!!! The hotel was clean and welcoming!
Details
Reviews
Overall 8.6 Excellent
Based on 1,924 reviews
Beach
10.0
Location
9.3
Service
8.7
Cleanliness
8.5
Room
7.9
Breakfast
6.8
WiFi
6.3
Value
4.8
Location
9.1
Cleanliness
8.8
Service
8.4
Room
7.5
Comfort
6.1
Value
4.8
Location
9.5
Service
8.9
Room
7.7
Comfort
6.6
Value
5.3
Location
9.4
Service
8.5
Room
7.5
Comfort
6.8
Vibe
6.7
10.0 Excellent
Pros: The room was amazing. Very clean and stylish. The staff were super friendly and the location was great!
Cons:
10.0 Excellent
Pros: Concierge was very knowledgeable and helpful. Tapped her knowledge twice.
Cons: Nothing. Was an excellent experience all the way around.
10.0 Excellent
Pros: The hotel staff was super friendly and helpful. Great staff made the whole experience great. Highly recommend staying at this hotel.
Cons: The restaurant at the hotel was slow in service. I felt the restaurant was under staffed which is why it has slow service.
8.0 Excellent
Pros: Location and staff was very nice
Cons: Room air conditioner did not work well, was not comfortable. Called front desk, talked to maintenance and was better 2nd night but still not great. Sounded to me like they just regulate the air and won't let it get too cool to save money.
3.0 Mediocre
Pros: Hotel was great except no one said it was 65 dollars a night to park ur car there.
Cons: Yes parking was ridiculously high 65 dollars a night to park ur car is insane other than that it was amazing
9.6 Excellent
Pros: Convenient location. Good internet.
Cons: It was higher priced than expected.
10.0 Excellent
Pros: Early check in at 9am was greatly appreciated. Will that checked us in was very helpful, upgrade to great room overlooking Michigan Ave. Late checkout because of late flight also.Great location on N Michigan Ave within walking distance of everything
Cons: none
10.0 Excellent
Pros: Everything, Excellent service and great vibe.
Cons: Everyone was great, no problems
10.0 Excellent
Pros: Classy and elegant. Food and service was tremendous.
Cons: No
8.8 Excellent
Pros: The location and price could not have been better.
Cons: I expected better bathroom towel quality (also larger) and amenities.
8.0 Excellent
Pros: Staff were excellent Beds comfy Nice touch that you could get a voucher when you opted not to have room serviced
Cons: Paying for internet
10.0 Excellent
Pros: Will at the front desk was incredible and made our stay amazing!!! The hotel was clean and welcoming!
Cons: Nothing!
Discover Chicago’s Gold Coast at a prime location on the Magnificent Mile. The Westin Michigan Avenue Chicago places you in the center of activity, within walking distance of shops, theater and renowned sites including The Art Institute, Navy Pier, Grant Park and Wrigley Field. Find your respite downtown in stylishly appointed hotel rooms and suites, featuring expansive views, Heavenly® Beds and signature bath amenities. Indulge your love of surf and turf with distinctive fare at The Grill on the Alley, named to the Fine Dining Hall of Fame by Nation's Restaurant News. Plan flawless meetings and celebrations with confidence in 36,820 square feet of well-appointed event space, enhanced by natural light, custom catering and expert planning. After a day of activity, reset your body in our WestinWORKOUT® Fitness Studio or soothe your senses at our Body Rituals Boutique Spa. With an ideal location amid the lively pulse of the city, an elevated experience awaits you at The Westin Michigan Avenue Chicago.
The Embassy Suites Chicago Downtown hotel is only three blocks from Michigan Avenue's Magnificent Mile and walking distance from the American Girl Place, Water Tower Place, Chicago Merchandise Mart, Chicago Apparel Center, Loyola University, House of Blues, Chicago Museum of Contemporary Art and the Rush Street night life. This full-service upscale all-suite hotel is just a short cab ride from Navy Pier, Grant Park, the Art Institute of Chicago, Shedd Aquarium, Field Museum, Lincoln Park Zoo, McCormick Place, Soldier Field - home of the Chicago Bears, the United Center - home of the Chicago Bulls & Chicago Black Hawks, Wrigley Field - home of the Chicago Cubs and US Cellular Field - home of the Chicago White Sox. Guests of the Embassy Suites Chicago Downtown hotel stay in NEWLY RENOVATED spacious two-room suites and receive a free cooked-to-order breakfast and an evening manager's reception Mondays- Fridays. High-speed internet access is available throughout the hotel. A free trolley shuttle (seasonal) to popular Navy Pier is one block from the hotel as is the CTA Red Line subway serving both the Loop as well as both Wrigley Field (Cubs) and U.S. Cellular Field (White Sox) stadiums.
Overall 8.5 Excellent
Based on 3,448 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
9.2
Pros: The location and breakfast. Friendly staff.
Good
6.2
Excellent
9.0
Pros: very nice & convenient!
Excellent
10.0
Pros: comfortable suite, two rooms with good size bathroom, two TVs, a comfy bed and blackout blinds, Desk to work at. Lots of storage.Very clean. Excellent breakfast. Great location. Bar and restaurant on site, friendly staff. ATM at reception.
Excellent
10.0
Pros: Exceeded every expectation
Excellent
9.0
Pros: Nice breakfast
Excellent
10.0
Pros: Great breakfast and free Happy hour.
Excellent
9.6
Pros: Location! Staff was fab! Hotel was excellent! Will stay here again ! I wish we could stay another week! Great job!
Excellent
8.8
Good
7.5
Pros: It was a great location because it was centrally located. We walked to museums, tours, dining.
Good
6.7
Pros: Happy hour
Good
7.1
Pros: The room was nice and big and so was the bathroom.
Details
Reviews
Overall 8.5 Excellent
Based on 3,448 reviews
Bar
9.7
Location
9.2
Breakfast
9.2
Service
8.0
Value
7.5
Room
6.9
Pool
5.4
WiFi
4.3
Wellness
3.9
Bar
9.8
Breakfast
9.1
Location
8.8
Service
7.7
Room
6.5
Value
6.3
Pool
5.2
WiFi
2.1
Bar
9.7
Breakfast
9.4
Location
9.4
Service
8.1
Value
7.6
Cleanliness
6.3
Comfort
6.2
Room
5.8
Vibe
5.5
Location
9.4
Breakfast
9.1
Service
8.1
Room
6.5
9.2 Excellent
Pros: The location and breakfast. Friendly staff.
Cons:
6.2 Good
Pros:
Cons: The arrangement of the lobby caused needless delay for check in.
9.0 Excellent
Pros: very nice & convenient!
Cons: Room carpet and painting could use a little polish. Why do hotel rooms these days have no counters anymore in the bathrooms!!!
10.0 Excellent
Pros: comfortable suite, two rooms with good size bathroom, two TVs, a comfy bed and blackout blinds, Desk to work at. Lots of storage.Very clean. Excellent breakfast. Great location. Bar and restaurant on site, friendly staff. ATM at reception.
Cons: Not enough clothes hangers. Room can seem dark at times..lounge area only. Decor is dark. Water supplied in rooms..didn’t realize we were being charged for this till checkout,
10.0 Excellent
Pros: Exceeded every expectation
Cons: Nothing at all
9.0 Excellent
Pros: Nice breakfast
Cons:
10.0 Excellent
Pros: Great breakfast and free Happy hour.
Cons:
9.6 Excellent
Pros: Location! Staff was fab! Hotel was excellent! Will stay here again ! I wish we could stay another week! Great job!
Cons:
8.8 Excellent
Pros:
Cons: It was a icebox in the lobby and breakfast area. Food got cold fast due to the temperature
7.5 Good
Pros: It was a great location because it was centrally located. We walked to museums, tours, dining.
Cons: The property is older and needs updating. Think it looks not as clean because of this.
6.7 Good
Pros: Happy hour
Cons: Pillow cases dirty. Yellow stained.
7.1 Good
Pros: The room was nice and big and so was the bathroom.
Cons: The hallway was noisy and I could hear young children in the next room crying.
The Embassy Suites Chicago Downtown hotel is only three blocks from Michigan Avenue's Magnificent Mile and walking distance from the American Girl Place, Water Tower Place, Chicago Merchandise Mart, Chicago Apparel Center, Loyola University, House of Blues, Chicago Museum of Contemporary Art and the Rush Street night life. This full-service upscale all-suite hotel is just a short cab ride from Navy Pier, Grant Park, the Art Institute of Chicago, Shedd Aquarium, Field Museum, Lincoln Park Zoo, McCormick Place, Soldier Field - home of the Chicago Bears, the United Center - home of the Chicago Bulls & Chicago Black Hawks, Wrigley Field - home of the Chicago Cubs and US Cellular Field - home of the Chicago White Sox. Guests of the Embassy Suites Chicago Downtown hotel stay in NEWLY RENOVATED spacious two-room suites and receive a free cooked-to-order breakfast and an evening manager's reception Mondays- Fridays. High-speed internet access is available throughout the hotel. A free trolley shuttle (seasonal) to popular Navy Pier is one block from the hotel as is the CTA Red Line subway serving both the Loop as well as both Wrigley Field (Cubs) and U.S. Cellular Field (White Sox) stadiums.
Steal the scene and experience the Gold Coast of Chicago like never before. Recently redesigned and perfectly located, W Chicago - Lakeshore offers unlimited access to the very best of the city. You'll find everything you need to work and play in style here - from sleek rooms and suites with W Signature Beds and waterfront views to 14,000 square feet of venue space for amplified meetings and social gatherings. Break a sweat at FIT, which features all of the latest workout equipment. Make a splash at WET®, our heated indoor pool. And spoil yourself with a massage and a brownie at Bliss® Spa. CURRENT, our hotel restaurant, serves inspired American cuisine with a seasonal focus; the Living Room is the place to see and be seen on the Gold Coast. If you're hosting an event, we offer an array of spaces guaranteed to inspire - from intimate meeting rooms to the stunning 33rd-floor Altitude, overlooking the shores of Lake Michigan. Whatever brings you here, W Chicago - Lakeshore is ready to help you keep it fun.
Overall 8.4 Excellent
Based on 3,562 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10.0
Pros: Breakfast was great and the bed was very comfortable!
Excellent
10.0
Pros: The location,staff, and decor of the hotel.
Excellent
10.0
Pros: Location, style, staff
Excellent
9.6
Excellent
10.0
Pros: Brand new very clean. Great location
Excellent
10.0
Pros: The room i booked was EXACTLY how the pictures presented and my view of the lake was AWESOME!! It was a surprise staycation for me and my boyfriend. We went to the Bears game and it was easy to get to Soldier Field. This is definitely our new spot to stay.
Excellent
10.0
Pros: Proximity of everything
Excellent
8.3
Pros: The location is very good and the staff is very good also.
Good
7.5
Pros: Great location and view plus amenities.
Good
7.5
Pros: the view
Excellent
9.6
Excellent
10.0
Pros: Rooms were great and bed was very comfortable
Details
Reviews
Overall 8.4 Excellent
Based on 3,562 reviews
Location
9.1
Service
7.3
Room
7.1
Amenities
6.2
Cleanliness
5.9
Breakfast
5.3
Comfort
5.1
WiFi
5.1
Food
4.9
Value
3.9
Location
9.1
Service
7.0
Room
6.8
Cleanliness
5.9
Breakfast
5.5
Comfort
5.5
Food
5.1
Value
4.1
Location
9.4
Service
7.7
Bar
6.4
Room
6.2
Amenities
6.2
Cleanliness
6.0
Comfort
5.2
Food
4.8
Value
3.9
WiFi
2.9
Location
8.7
Service
7.0
Room
6.5
Location
8.9
Vibe
7.5
Service
7.2
Room
6.0
10.0 Excellent
Pros: Breakfast was great and the bed was very comfortable!
Cons:
10.0 Excellent
Pros: The location,staff, and decor of the hotel.
Cons: Standard beds were smaller than other hotels we have stayed at.
10.0 Excellent
Pros: Location, style, staff
Cons: Space in the room
9.6 Excellent
Pros:
Cons: That you had to be an Marriott member to use the WiFi in the room
10.0 Excellent
Pros: Brand new very clean. Great location
Cons: No
10.0 Excellent
Pros: The room i booked was EXACTLY how the pictures presented and my view of the lake was AWESOME!! It was a surprise staycation for me and my boyfriend. We went to the Bears game and it was easy to get to Soldier Field. This is definitely our new spot to stay.
Cons: when you arrive the drive to do drop offs and pick uos are congested
10.0 Excellent
Pros: Proximity of everything
Cons: Lost power to our room first night
8.3 Excellent
Pros: The location is very good and the staff is very good also.
Cons: When the hotel was full we spent some time waiting for the elevator. Also the refrigerator inside the room is closed and I didn't understand why.
7.5 Good
Pros: Great location and view plus amenities.
Cons: toilet did not flush properly and bathtub was difficult to shut off when using bath tub.
7.5 Good
Pros: the view
Cons: parking
9.6 Excellent
Pros:
Cons: Room wasn't ready until 5:00 p.m.
10.0 Excellent
Pros: Rooms were great and bed was very comfortable
Cons:
Steal the scene and experience the Gold Coast of Chicago like never before. Recently redesigned and perfectly located, W Chicago - Lakeshore offers unlimited access to the very best of the city. You'll find everything you need to work and play in style here - from sleek rooms and suites with W Signature Beds and waterfront views to 14,000 square feet of venue space for amplified meetings and social gatherings. Break a sweat at FIT, which features all of the latest workout equipment. Make a splash at WET®, our heated indoor pool. And spoil yourself with a massage and a brownie at Bliss® Spa. CURRENT, our hotel restaurant, serves inspired American cuisine with a seasonal focus; the Living Room is the place to see and be seen on the Gold Coast. If you're hosting an event, we offer an array of spaces guaranteed to inspire - from intimate meeting rooms to the stunning 33rd-floor Altitude, overlooking the shores of Lake Michigan. Whatever brings you here, W Chicago - Lakeshore is ready to help you keep it fun.
Chicagos luxury boutique hotel, The Godfrey Hotel Chicago located in the downtown River North neighborhood, a few blocks from Michigan Avenue. With 221 abundantly sized guest rooms and suites and sophisticated amenities including a boutique spa, fitness center, a 4th floor retractable roof-scape lounge and meeting space. The high touch guest service experience is intuitively designed to ensure that you Discover Your element.
Overall 8.4 Excellent
Based on 3,188 reviews
All reviews
- All reviews
- Couples
- Families
- Business
Okay
5.0
Pros: The location
Poor
1.0
Pros: Nothing hate it
Excellent
10.0
Pros: Rooftop bar
Excellent
10.0
Pros: We did not have breakfast there. It looked like a great place for breakfast.
Excellent
10.0
Pros: 10 of us stayed for our buddies bachelor party over the weekend from Friday to Sunday. From brunch to late night clubbing the hotel and staff were amazing! We were very impressed!
Good
7.0
Pros: We loved the location, easy walking to most downtown locations. Uber and Lyft were also easy to access from this location. Our room was nice and clean. Overall we were pleased.
Excellent
10.0
Pros: Roof Top and Nice Large Double Sink Vanity, the refrigerator in room was a nice bonus for our leftovers. Very comfortable bedding and plenty of pillows.
Excellent
10.0
Pros: Super comfy bed, nice sheets, awesome view, spacious room. Easy access to the high points in the city.
Good
6.3
Pros: The room was large and the beds were comfortable. The bathroom was clean.
Excellent
10.0
Pros: Great location. Walking distance to many attractions and great restaurants. Open air patio bar was phenomenal with great views of the city.
Excellent
9.6
Pros: I really enjoyed the comfy beds. They give a great night sleep!
Excellent
10.0
Pros: Staff were excellent. Room was lovely, clean and spacious. Bed was super comfy. Keurig was convenient to have.
Details
Reviews
Overall 8.4 Excellent
Based on 3,188 reviews
Location
9.1
Room
8.0
Bar
7.8
Food
7.8
Service
7.3
Breakfast
6.5
Comfort
6.3
WiFi
5.6
Value
5.4
Wellness
5.3
Location
9.3
Cleanliness
8.1
Bar
8.0
Room
7.8
Service
7.6
Comfort
6.2
Location
9.0
Cleanliness
8.3
Room
7.9
Service
7.3
Amenities
7.2
Bar
6.9
Location
9.2
Service
7.0
Room
6.8
5.0 Okay
Pros: The location
Cons: Did not have correct room type(that I booked) and elevator was out of service
1.0 Poor
Pros: Nothing hate it
Cons: I hated everything horrible customer service
10.0 Excellent
Pros: Rooftop bar
Cons: Rooms to small. Overnight parking shud be included
10.0 Excellent
Pros: We did not have breakfast there. It looked like a great place for breakfast.
Cons:
10.0 Excellent
Pros: 10 of us stayed for our buddies bachelor party over the weekend from Friday to Sunday. From brunch to late night clubbing the hotel and staff were amazing! We were very impressed!
Cons: Nothing!
7.0 Good
Pros: We loved the location, easy walking to most downtown locations. Uber and Lyft were also easy to access from this location. Our room was nice and clean. Overall we were pleased.
Cons: I'd read some reviews about this hotel and got nervous about the noise from the rooftop bar. I asked for a quiet room at check-in and was told I'd be upgraded. Despite this, if you need quiet to sleep before 2 a.m., this is not the hotel for you.
10.0 Excellent
Pros: Roof Top and Nice Large Double Sink Vanity, the refrigerator in room was a nice bonus for our leftovers. Very comfortable bedding and plenty of pillows.
Cons: The in room coffee was not good and not having a coffee shop nearby. Needed extra time to check out, only allowed 30 minutes after check out. Most hotels will extend 1 hour. This was a Monday morning, so check in was light.
10.0 Excellent
Pros: Super comfy bed, nice sheets, awesome view, spacious room. Easy access to the high points in the city.
Cons: Elevators were very slow
6.3 Good
Pros: The room was large and the beds were comfortable. The bathroom was clean.
Cons: The noise from the roof top bar kept us up all night. The elevator for the bar was broken for two days making the wait for our elevator very long. We were on the forth floor and could hear the people standing in line for the bar. Because the elevator was broken we had to walk our luggage upstairs three floors ( six flights of stairs ).
10.0 Excellent
Pros: Great location. Walking distance to many attractions and great restaurants. Open air patio bar was phenomenal with great views of the city.
Cons:
9.6 Excellent
Pros: I really enjoyed the comfy beds. They give a great night sleep!
Cons: It is a great hotel, but the rooms can be a bit too cold even when adjusting the temperature.
10.0 Excellent
Pros: Staff were excellent. Room was lovely, clean and spacious. Bed was super comfy. Keurig was convenient to have.
Cons: I could not for the life of me figure out how to get the lamps by the side of the bed to turn on. There was a switch on the wall, but no matter how many times I pressed it, no light. Lamps were plugged in. Finally I shook the lamp and it turned on...
Chicagos luxury boutique hotel, The Godfrey Hotel Chicago located in the downtown River North neighborhood, a few blocks from Michigan Avenue. With 221 abundantly sized guest rooms and suites and sophisticated amenities including a boutique spa, fitness center, a 4th floor retractable roof-scape lounge and meeting space. The high touch guest service experience is intuitively designed to ensure that you Discover Your element.
Stay in the heart of the city at the Cambria Hotel Chicago Magnificent Mile. Enjoy stellar city views from our rooftop lounge, sit down for a meal at our restaurants or host an event in our meeting space. Connect with our free WiFi and experience nearby iconic attractions like Navy Pier and the Willis Tower. Room amenities include an HDTV, spa-like bathroom and coffee maker. Some rooms feature a sofa sleeper. No pets allowed. Celebrate Valentines Day with one of our King Suites. Your accommodations include champagne and an artisanal cheese platter. Daily parking is also included. Please note that guests booking more than 1 night will get the rose, vase, champagne and cheese platter on first night of stay only.
Overall 8.3 Excellent
Based on 2,841 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: I love this hotel so clean & the beds are comfy! Location is a prefect spot
Excellent
10.0
Okay
5.8
Pros: Great location
Excellent
9.6
Pros: Location was perfect for what we wanted to do. Room was very nice with a very nice TV.
Good
7.5
Pros: The hotel is located in the heart of the city. It’s very convenient and short walks for shopping, restaurants and commute. The first room we got were smell bad like humid and the Ac wasn’t working well. Then, we moved to another room and it was better than before but the view we can see nothing because it was on the back at the hotel.
Excellent
10.0
Pros: Excellent location on the Magnificent Mile. It was close to all the restaurants we wanted to visit.
Excellent
10.0
Pros: Location and staff were great.
Excellent
10.0
Pros: The location is great!
Excellent
10.0
Pros: Location
Excellent
10.0
Pros: The location was great and very clean!!
Good
6.3
Excellent
10.0
Pros: Everything the staff was the best.
Details
Reviews
Overall 8.3 Excellent
Based on 2,841 reviews
Location
9.6
Wellness
9.0
WiFi
8.9
Cleanliness
8.2
Room
8.0
Service
8.0
Comfort
7.3
Bar
6.8
Food
6.4
Amenities
5.9
Breakfast
4.9
Location
9.8
Cleanliness
8.3
Service
7.4
Comfort
7.2
Room
7.1
Amenities
5.8
Breakfast
4.9
Location
9.3
Service
8.1
Room
7.8
Comfort
7.4
Amenities
5.8
Value
5.7
Breakfast
4.6
Location
9.7
Service
7.9
Value
7.1
Room
6.9
Comfort
6.5
Vibe
6.3
Location
9.7
Room
7.7
10.0 Excellent
Pros: I love this hotel so clean & the beds are comfy! Location is a prefect spot
Cons:
10.0 Excellent
Pros:
Cons: Staff protesting outside.
5.8 Okay
Pros: Great location
Cons: Payment
9.6 Excellent
Pros: Location was perfect for what we wanted to do. Room was very nice with a very nice TV.
Cons: Parking and breakfast were overpriced.
7.5 Good
Pros: The hotel is located in the heart of the city. It’s very convenient and short walks for shopping, restaurants and commute. The first room we got were smell bad like humid and the Ac wasn’t working well. Then, we moved to another room and it was better than before but the view we can see nothing because it was on the back at the hotel.
Cons: I don’t the service on the receptionist. I was on the line waiting for check in and the people ahead of me were receiving a drink or food compliment and when was my turn to check in, the receptionist did all the process fast and she didn’t offer me any drink or food compliment. I felt a little bit angry because I paid for many days to stayed at that hotel and not even a free complementary.
10.0 Excellent
Pros: Excellent location on the Magnificent Mile. It was close to all the restaurants we wanted to visit.
Cons: There was protest in the front from workers on strike. The room was also a bit dusty.
10.0 Excellent
Pros: Location and staff were great.
Cons:
10.0 Excellent
Pros: The location is great!
Cons: When we arrived in our room there was no soap or tissue but once we asked we got them right away with no problem!!!
10.0 Excellent
Pros: Location
Cons: Picketers
10.0 Excellent
Pros: The location was great and very clean!!
Cons:
6.3 Good
Pros:
Cons: No courtesy breakfast for the price of the room!!
10.0 Excellent
Pros: Everything the staff was the best.
Cons: The picketing out front.
Stay in the heart of the city at the Cambria Hotel Chicago Magnificent Mile. Enjoy stellar city views from our rooftop lounge, sit down for a meal at our restaurants or host an event in our meeting space. Connect with our free WiFi and experience nearby iconic attractions like Navy Pier and the Willis Tower. Room amenities include an HDTV, spa-like bathroom and coffee maker. Some rooms feature a sofa sleeper. No pets allowed. Celebrate Valentines Day with one of our King Suites. Your accommodations include champagne and an artisanal cheese platter. Daily parking is also included. Please note that guests booking more than 1 night will get the rose, vase, champagne and cheese platter on first night of stay only.
Imagine finding your own intimate, little haven in the heart of Chicagos Gold Coast. At Claridge House, youll wake up in a true neighborhood that feels worlds away from a typical big city hotel experience. You can start your day with a stroll to the lake front or a jog in Lincoln Park before discovering a new caf for lunch. A stay at Claridge House feels more like a homecoming, and its always easy to enjoy Chicago like a local.When not exploring the Windy City, relax in one of 165 newly renovated guest rooms featuring a chic, residence-style dcor. Sip a martini or snack on appetizers at Juniper. Close a quick deal in our beautiful boardroom. Work up a sweat in our movement studio or get a pedicure and massage at our onsite spa. And breathe easy were 100% smoke-free.Claridge House is your home in the heart of Chicago's Gold Coast.
Overall 8.3 Excellent
Based on 1,112 reviews
All reviews
- All reviews
- Families
- Business
- Couples
- Solo
Poor
1.0
Pros: They charged me a $20 "Urban Fee" for use of their unsecured internet, gym, etc.This is a rip off in itself.I paid something to you, when I book.However, I will not pay it twice.Plus, the skimpy restaurant menu is ridiculously overpriced.Terrible rating!
Excellent
10.0
Pros: Very clean, friendly staff, great location.
Okay
5.4
Excellent
9.6
Pros: Nice location. Clean and quiet.
Excellent
10.0
Pros: The location was perfect for short uber rides to everything we went to Chicago to see. Felt more personable than the big chain hotels.
Good
6.7
Pros: Location was ok but no alternative parking. Room was clean and beds were ok.
Excellent
9.2
Pros: We got an upgrade to a slightly larger room upon arrival. The bar staff were very helpful, especially Joanie, and the reception staff were very nice.
Excellent
10.0
Pros: Location! Cleanliness! Ambiance. Neighborhood. Staff. Really loved it all!
Good
7.1
Pros: Location. Rudy in breakfast room was helpful and efficient. Beds were comfortable. Good response from staff when asked questions or requiring services.
Excellent
9.6
Pros: Very Clean and quiet.
Excellent
10.0
Pros: Central location, nice design, clean and up-to-date rooms. Many dining options in the area. An excellent option for Chicago. Will come back.
Excellent
10.0
Pros: location
Details
Reviews
Overall 8.3 Excellent
Based on 1,112 reviews
Location
9.1
Service
8.0
WiFi
7.3
Room
6.0
Breakfast
5.8
Cleanliness
5.6
Comfort
4.2
Location
9.4
Bar
8.8
Service
8.0
Vibe
7.8
Amenities
5.7
Cleanliness
5.5
Room
5.0
Comfort
4.1
Location
8.9
Service
8.2
Room
5.3
Comfort
3.8
Location
9.1
Service
7.7
Vibe
7.7
Value
5.8
Room
5.3
Cleanliness
5.2
Comfort
4.0
Location
9.3
Service
8.1
Vibe
7.4
Amenities
5.5
Room
5.2
Comfort
4.1
1.0 Poor
Pros: They charged me a $20 "Urban Fee" for use of their unsecured internet, gym, etc.This is a rip off in itself.I paid something to you, when I book.However, I will not pay it twice.Plus, the skimpy restaurant menu is ridiculously overpriced.Terrible rating!
Cons: SEE ABOVE!!!!! Ridiculously overpriced on fees and restaurant. WOULD NOT RECOMMEND!!!!!!
10.0 Excellent
Pros: Very clean, friendly staff, great location.
Cons: Parking is $59.
5.4 Okay
Pros:
Cons: Someone opened the door in the middle of the night giving us the biggest scare. The odd part is that they managed to do that with a key card that was working on our door.
9.6 Excellent
Pros: Nice location. Clean and quiet.
Cons: Check in desk was small and tucked away. No signs above it. A little overpriced.
10.0 Excellent
Pros: The location was perfect for short uber rides to everything we went to Chicago to see. Felt more personable than the big chain hotels.
Cons:
6.7 Good
Pros: Location was ok but no alternative parking. Room was clean and beds were ok.
Cons: The parking situation was a major surprise as to the outrageous cost. Was unaware of it when booking. Air conditioning was not on when getting to room and took a very long time to cool down.
9.2 Excellent
Pros: We got an upgrade to a slightly larger room upon arrival. The bar staff were very helpful, especially Joanie, and the reception staff were very nice.
Cons: The only real hiccup came when we had breakfast. Our room included breakfast and there's a restaurant in the lobby of the hotel. I asked the guy at the front desk if our breakfast was the same breakfast they were serving in the lobby. He said yes and handed me a voucher, which I didn't look over closely. We ordered breakfast and when the bill came and I pulled out the voucher, the waitress said the voucher was for a croissant and coffee and juice, not the breakfast we had ordered. Certainly I could have read the voucher carefully, but at the same time, the man at the desk could have said "this is only for a croissant, etc," especially when I asked him directly, and the waitress could have asked if we were staying at the hotel and informed us of the voucher. That was a nice little surprise.
10.0 Excellent
Pros: Location! Cleanliness! Ambiance. Neighborhood. Staff. Really loved it all!
Cons: No complaints.
7.1 Good
Pros: Location. Rudy in breakfast room was helpful and efficient. Beds were comfortable. Good response from staff when asked questions or requiring services.
Cons: We chose hotel for location and breakfast. We thought it was full breakfast but really it was continental style. The service was so haphazard as to be laughable - 35 minutes waiting for the pre-prepared fruit and roll. Rudy was one of the few employees who seemed to get the idea that quicker service was needed. Sadly we probably will not return here. Too many other hotels with higher quality rooms and full breakfast options.
9.6 Excellent
Pros: Very Clean and quiet.
Cons:
10.0 Excellent
Pros: Central location, nice design, clean and up-to-date rooms. Many dining options in the area. An excellent option for Chicago. Will come back.
Cons: Breakfast is à la carte, so you need to pay extra.
10.0 Excellent
Pros: location
Cons: room a little small, but OK.
Imagine finding your own intimate, little haven in the heart of Chicagos Gold Coast. At Claridge House, youll wake up in a true neighborhood that feels worlds away from a typical big city hotel experience. You can start your day with a stroll to the lake front or a jog in Lincoln Park before discovering a new caf for lunch. A stay at Claridge House feels more like a homecoming, and its always easy to enjoy Chicago like a local.When not exploring the Windy City, relax in one of 165 newly renovated guest rooms featuring a chic, residence-style dcor. Sip a martini or snack on appetizers at Juniper. Close a quick deal in our beautiful boardroom. Work up a sweat in our movement studio or get a pedicure and massage at our onsite spa. And breathe easy were 100% smoke-free.Claridge House is your home in the heart of Chicago's Gold Coast.
The Whitehall Hotel sits at the confluence of the city's civic and cultural life, allowing guests an upfront view of luxury, innovation and exploration. Exquisite dining, thrilling nightlife, phenomenal public transit, unforgettable neighborhoods, and an ineffable sense of history permeate the experience of staying at The Whitehall Hotel.
Overall 8.2 Excellent
Based on 4,918 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10.0
Pros: last minute trip, used Whitehall befor. enjoy the location and price
Excellent
9.2
Pros: Location is ideal, staff is friendly and accommodating. I’ll be back!
Excellent
10.0
Pros: classic, the loved the staff, they were so helpful
Excellent
9.2
Pros: The location is the best thing about the hotel; everything is located around the hotel :) and my room was really big.
Excellent
10.0
Pros: Great hotel great staff
Good
7.5
Pros: Bed was very comfy. Hotel was very clean.
Excellent
10.0
Pros: Great location, lovely team, confortable room with comfy bed. We really enjoyed this place because of his proximity of Michigan Av and 15min walk to Navy Pier. I highly recommend this place for visiting Chicago
Excellent
9.6
Pros: Lovely style building in a great location
Good
7.5
Pros: The place was charming. It’s in a good location. It’s near by to many shopping centers such as Water Tower Place. I did a lot of walking around the block for shopping and restaurants. Not congested in traffic like downtown Chicago. Checking in was a breeze and as well as checking out.
Excellent
10.0
Pros: Quiet, clean rooms. Lovely, helpful staff. Excellent breakfasts. Very good location. Good value. Especially good for smaller groups. Perfect lounge space for before/after dinner gatherings.
Excellent
10.0
Pros: Perfect location to walk around Chicago Downtown and city center , it’s next to the attraction 360 Chicago , and restaurants are all around , hotel is nice and comfortable, Staff are very friendly and helpful , I would say the best thing in the hotel is its staff ! Nice price for the vale , I do recommend!
Good
7.5
Details
Reviews
Overall 8.2 Excellent
Based on 4,918 reviews
Beach
9.8
Location
9.7
Service
8.9
Comfort
6.6
WiFi
6.3
Cleanliness
6.2
Room
5.9
Breakfast
4.9
Vibe
4.8
Wellness
4.2
Amenities
3.8
Pool
0.5
Location
9.9
Service
9.5
Comfort
6.1
Room
6.0
Cleanliness
5.9
Breakfast
4.7
Amenities
4.5
Vibe
3.6
Location
9.7
Service
8.6
Food
6.5
Comfort
6.3
Cleanliness
5.5
Room
5.3
Breakfast
4.8
Vibe
4.5
Amenities
3.4
Location
9.8
Service
9.1
Comfort
6.6
Cleanliness
5.7
Room
5.7
Vibe
3.6
Location
9.5
Service
9.1
Comfort
6.8
Value
6.4
Cleanliness
6.4
Room
5.6
Vibe
3.7
10.0 Excellent
Pros: last minute trip, used Whitehall befor. enjoy the location and price
Cons:
9.2 Excellent
Pros: Location is ideal, staff is friendly and accommodating. I’ll be back!
Cons: Getting a little dated. Stains on ceiling, peeling wallpaper, just a little tired. Time for a refresh.
10.0 Excellent
Pros: classic, the loved the staff, they were so helpful
Cons:
9.2 Excellent
Pros: The location is the best thing about the hotel; everything is located around the hotel :) and my room was really big.
Cons: Ungortunately the bathrooms are old, and the air conditioning is so loud in the room.
10.0 Excellent
Pros: Great hotel great staff
Cons:
7.5 Good
Pros: Bed was very comfy. Hotel was very clean.
Cons:
10.0 Excellent
Pros: Great location, lovely team, confortable room with comfy bed. We really enjoyed this place because of his proximity of Michigan Av and 15min walk to Navy Pier. I highly recommend this place for visiting Chicago
Cons: We had trouble with the wifi and didn’t get it during our stay
9.6 Excellent
Pros: Lovely style building in a great location
Cons: Nothing
7.5 Good
Pros: The place was charming. It’s in a good location. It’s near by to many shopping centers such as Water Tower Place. I did a lot of walking around the block for shopping and restaurants. Not congested in traffic like downtown Chicago. Checking in was a breeze and as well as checking out.
Cons: The elevators are quiet old and limited on body count. the room had some dusk and looks a bit old.
10.0 Excellent
Pros: Quiet, clean rooms. Lovely, helpful staff. Excellent breakfasts. Very good location. Good value. Especially good for smaller groups. Perfect lounge space for before/after dinner gatherings.
Cons: Nothing really.
10.0 Excellent
Pros: Perfect location to walk around Chicago Downtown and city center , it’s next to the attraction 360 Chicago , and restaurants are all around , hotel is nice and comfortable, Staff are very friendly and helpful , I would say the best thing in the hotel is its staff ! Nice price for the vale , I do recommend!
Cons:
7.5 Good
Pros:
Cons: Taxes and $75 incidental charges.
The Whitehall Hotel sits at the confluence of the city's civic and cultural life, allowing guests an upfront view of luxury, innovation and exploration. Exquisite dining, thrilling nightlife, phenomenal public transit, unforgettable neighborhoods, and an ineffable sense of history permeate the experience of staying at The Whitehall Hotel.
With a stay at Raffaello Hotel, you'll be centrally located in Chicago, within a 5-minute walk of John Hancock Center and Water Tower Place. Featured amenities include complimentary wired Internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
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Overall 8.1 Excellent
Based on 4,774 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Poor
1.0
Pros: Price and location
Excellent
9.6
Pros: It is clean and the rooms are great!
Good
7.9
Pros: No breakfast included
Excellent
10.0
Pros: Location was phenomenal. @ doors down from the Hancock, and a block from Michigan Avenue. Amazing views and the hotel was very upscale looking.
Good
7.1
Pros: Location was idea
Excellent
8.3
Pros: Room was neat and put together. Friendly staff
Excellent
8.8
Excellent
8.3
Pros: Lovely suite. Good location.
Excellent
10.0
Pros: Liked the roof bar
Mediocre
3.8
Pros: Location was the only good thing about this hotel
Okay
5.8
Good
7.9
Pros: Staff was very, very friendly and helpful. Large room. Quiet. Good beds. Slept very well. Good restaurants nearby. John Hancock Tower across the street.
Details
Reviews
Overall 8.1 Excellent
Based on 4,774 reviews
Beach
10.0
Location
9.5
Service
7.5
Bar
7.2
Comfort
6.4
Room
6.0
Wellness
5.1
Vibe
5.0
Cleanliness
5.0
Food
4.8
WiFi
4.1
Amenities
3.4
Breakfast
2.3
Location
9.3
Service
7.6
Bar
6.3
Room
4.7
Comfort
4.6
Food
4.5
Cleanliness
4.4
Vibe
3.0
Amenities
3.0
Breakfast
2.3
WiFi
2.1
Location
9.6
Bar
7.2
Service
6.8
Comfort
6.5
Room
5.6
Cleanliness
4.9
Food
4.4
Vibe
4.2
Amenities
3.0
WiFi
2.3
Breakfast
1.9
Location
9.7
Service
6.8
Comfort
6.2
Room
5.7
Food
4.5
Vibe
3.5
Amenities
3.1
Breakfast
1.9
Location
9.4
Service
7.7
Bar
7.4
Comfort
6.2
Value
5.8
Room
5.0
Cleanliness
4.5
Amenities
3.4
Breakfast
2.5
1.0 Poor
Pros: Price and location
Cons: Not a 4-star hotel by any means. Old and dumpy room with stained carpets, lack of linen, small bathrooms, small elevator, no coffee in room, no alarm clock in room, no vending machines or available snack (or even water) avail at times.
9.6 Excellent
Pros: It is clean and the rooms are great!
Cons: I didn’t like the fact that out room did not have a refrigerator. We were there I believe 3-4 nights so it was definitely my only complaint.
7.9 Good
Pros: No breakfast included
Cons: The kitchenette had just a refrigirator and 2 glasses, that was it. Bit underwhelming. Had to ask for 2 additional glasses because the room was for 4.
10.0 Excellent
Pros: Location was phenomenal. @ doors down from the Hancock, and a block from Michigan Avenue. Amazing views and the hotel was very upscale looking.
Cons: Room wasn't ready when we got there, and it was also pretty warm. Turned the AC way down, but it still didn't cool it enough. You could also hear everything perfectly clear through the doors.
7.1 Good
Pros: Location was idea
Cons: The floor of the room was totally unstable
8.3 Excellent
Pros: Room was neat and put together. Friendly staff
Cons: Could use more pillows and shower door.
8.8 Excellent
Pros:
Cons: Sleeper couch uncomfortable and had to request extra towels each night. After the first night, I would have expected that housekeeping would have left the same number of towels we had.
8.3 Excellent
Pros: Lovely suite. Good location.
Cons: No coffee making facilities in room. Bar not open when we were there.
10.0 Excellent
Pros: Liked the roof bar
Cons: Parking the pointed us to and validated was more expensive and further away than the one right across the street
3.8 Mediocre
Pros: Location was the only good thing about this hotel
Cons: Everything else - horrible dirty room next to elevator and noisy, hotel restaurant got my entire order completely wrong. Generally terrible hotel rooms, old musty and not nice
5.8 Okay
Pros:
Cons: The room was filthy. Stained carpets, The windows were so filthy the was unable to penetrate, The air conditioner was so loud I was unable to sleep.
7.9 Good
Pros: Staff was very, very friendly and helpful. Large room. Quiet. Good beds. Slept very well. Good restaurants nearby. John Hancock Tower across the street.
Cons: No tea or coffee maker and no fridge in the room any more (but shown in the description when we booked). Instead free coffee from 7 to 9 a.m.
With a stay at Raffaello Hotel, you'll be centrally located in Chicago, within a 5-minute walk of John Hancock Center and Water Tower Place. Featured amenities include complimentary wired Internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
A contemporary, vibrant hotel, the newly redesigned DoubleTree by Hilton Hotel Chicago - Magnificent Mile mesmerizes guests from the moment they enter our lively, open-concept lobby. Venture to our reimagined guestrooms or walk a few steps to Michigan Avenue shopping and the sights of Navy Pier. Located two blocks from the famous Magnificent Mile, the hotel puts you in easy reach of Chicago’s best shopping, dining, and entertainment. Less than 45 minutes from Chicago O’Hare and Midway Airports, the DoubleTree Chicago - Magnificent Mile lets you make the most of your time in the city. Stop by for a hand-crafted cocktail or local bites in our upscale lobby bar and restaurant, Hot House, and savor on scrumptious grab and go items at our Made Market, coming Winter 2019. Kick back poolside on our seasonal rooftop terrace. The excellent location of this Chicago Magnificent Mile hotel is ideal for business meetings and events in the city. Host a meeting, presentation or social event in one of the newly renovated meeting spaces. Enjoy the perks of cutting-edge technology and WiFi. The versatile DoubleTree Mag Mile allows you to choose your ultimate Chicago Experience.
Overall 8.1 Excellent
Based on 4,037 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
9.6
Pros: Great room, great staff, great location!
Excellent
10.0
Pros: Staff was very friendly, especially young man working at Starbucks station during the day.
Good
6.0
Pros: Good location and outdoor pool.
Mediocre
3.8
Pros: Good location
Excellent
10.0
Pros: The staff was very friendly and helpful with any questions. The property was very clean. The room was very comfortable and well stocked.
Excellent
8.0
Pros: Location; Price; West Egg across the street
Excellent
10.0
Pros: Room was amazing
Excellent
9.6
Pros: The staff were very professional and welcoming. The pool was a beautiful/unique amenity
Good
6.7
Pros: Good location, good basic hotel. It’s definitely for the business traveler... nothing flashy
Excellent
8.8
Pros: Staff was very nice and helpful
Good
6.3
Pros: The location close to many restaurants
Excellent
8.3
Pros: lovely modern room with large flat screen tv
Details
Reviews
Overall 8.1 Excellent
Based on 4,037 reviews
Location
8.8
Service
7.6
Pool
6.8
Room
6.2
Cleanliness
6.0
Breakfast
5.8
Value
5.4
Vibe
5.0
Amenities
4.2
Wellness
3.7
WiFi
3.7
Location
8.8
Service
8.2
Pool
7.9
Room
6.8
Cleanliness
6.5
Breakfast
6.0
Value
5.4
Vibe
5.3
Amenities
4.7
WiFi
2.9
Location
8.7
Comfort
7.1
Service
7.1
Pool
7.0
Room
6.6
Cleanliness
6.3
Breakfast
5.3
Value
4.9
Amenities
4.3
Vibe
4.1
WiFi
2.2
Location
9.0
Service
8.1
Room
6.2
Location
8.9
Service
7.5
Cleanliness
6.0
Room
5.0
Amenities
4.6
9.6 Excellent
Pros: Great room, great staff, great location!
Cons:
10.0 Excellent
Pros: Staff was very friendly, especially young man working at Starbucks station during the day.
Cons:
6.0 Good
Pros: Good location and outdoor pool.
Cons: Left a nice tip on the first night for the cleaning staff but they didn't replenish the towels or glasses or the coffee. Needless to say no tip on the second night.
3.8 Mediocre
Pros: Good location
Cons: The hotel does not have valet services. Geusts have to self park and pay $55 a day for parking. Once you step into the room, you can tell that the hotel is an old hotel. The room was clean, but it was renevated a while ago. Overall, I eas not happy with the staff either. I never felt welcomed. I will not stay at this property again.
10.0 Excellent
Pros: The staff was very friendly and helpful with any questions. The property was very clean. The room was very comfortable and well stocked.
Cons: The coffee in the room was average. Could use a little upgrade.
8.0 Excellent
Pros: Location; Price; West Egg across the street
Cons: Parking
10.0 Excellent
Pros: Room was amazing
Cons: No free breakfast
9.6 Excellent
Pros: The staff were very professional and welcoming. The pool was a beautiful/unique amenity
Cons:
6.7 Good
Pros: Good location, good basic hotel. It’s definitely for the business traveler... nothing flashy
Cons: They boasted a courtyard and pool deck. While I understand the pool was closed (even though it was 90 degrees out) when I went to sit at a table for an hour or two they chased me away and treated me like a criminal. (All the tables and umbrellas were still up.) I have travelled extensively and have never been told I can’t sit in a chair at a hotel where I’m a paying guest! Plus they were totally rude about it. Bedding wasn’t super clean either.
8.8 Excellent
Pros: Staff was very nice and helpful
Cons: We had two small annoying “service/emotional “ dogs. I am highly allergic to dog dander, besides they will bark non stop early in the morning till someone finally got up to take them out, And in the evening around 9-10pm same non stop barking again. The very few times we came back to the hotel early in the afternoon they would be left alone, anytime someone walked by they would start barking. The hotel should state that anyone that has dogs with a doctor’s-note is allowed to stay at the hotel, those two dogs were NOT service dogs instead of just stating no pets allowed. Be specific in your description of no pets allowed.
6.3 Good
Pros: The location close to many restaurants
Cons: I was stay three nights and no one clean the room They only accept card payment They didn't deducted the full warranty amount from first night They deducted in the Second nights too without informing me The total amount that they deducted not clear to me
8.3 Excellent
Pros: lovely modern room with large flat screen tv
Cons:
A contemporary, vibrant hotel, the newly redesigned DoubleTree by Hilton Hotel Chicago - Magnificent Mile mesmerizes guests from the moment they enter our lively, open-concept lobby. Venture to our reimagined guestrooms or walk a few steps to Michigan Avenue shopping and the sights of Navy Pier. Located two blocks from the famous Magnificent Mile, the hotel puts you in easy reach of Chicago’s best shopping, dining, and entertainment. Less than 45 minutes from Chicago O’Hare and Midway Airports, the DoubleTree Chicago - Magnificent Mile lets you make the most of your time in the city. Stop by for a hand-crafted cocktail or local bites in our upscale lobby bar and restaurant, Hot House, and savor on scrumptious grab and go items at our Made Market, coming Winter 2019. Kick back poolside on our seasonal rooftop terrace. The excellent location of this Chicago Magnificent Mile hotel is ideal for business meetings and events in the city. Host a meeting, presentation or social event in one of the newly renovated meeting spaces. Enjoy the perks of cutting-edge technology and WiFi. The versatile DoubleTree Mag Mile allows you to choose your ultimate Chicago Experience.
Millennium Knickerbocker Chicago is centrally located in Chicago, a 3-minute walk from John Hancock Center and 7 minutes by foot from Museum of Contemporary Art. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Planning an event in Chicago? This hotel has facilities measuring 4961 square feet (461 square meters), including conference space.
Overall 8.1 Excellent
Based on 4,003 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
9.2
Pros: Location is excellent and hotel staff were awesome!
Excellent
10.0
Pros: Room was very comfortable and affordable for its location.
Excellent
8.8
Pros: Good location, friendly staff.
Excellent
8.3
Pros: Breakfast was fine and the buffet was good value. Location is superb.
Excellent
9.2
Pros: Really close to everything! Friendly door man always there to help.
Excellent
10.0
Pros: Staff was friendly and extremely helpful. Hotel is clean and beautifully appointed. Location is perfect for shopping and dining.
Excellent
10.0
Pros: Wonderful hotel, full of character and charm, staff couldn’t have been any nicer, excellent location.
Excellent
9.6
Pros: Beautiful hotel and great service from the staff!
Poor
1.0
Excellent
8.8
Pros: Fantastic location and nice comfortable rooms
Poor
1.0
Pros: Other staff- besides the Manager- were nice. Good location
Okay
4.6
Pros: Nothing! Would never stay there again.
Details
Reviews
Overall 8.1 Excellent
Based on 4,003 reviews
Location
9.4
Beach
9.3
WiFi
7.6
Service
7.3
Vibe
6.5
Cleanliness
6.3
Room
6.3
Breakfast
5.7
Food
5.5
Comfort
5.2
Value
5.2
Amenities
4.2
Wellness
1.9
Location
9.4
Service
7.4
Bar
7.0
Cleanliness
5.6
Vibe
5.5
Room
5.2
Value
5.1
Comfort
5.0
Food
4.9
Amenities
3.8
Location
9.2
Bar
8.1
Cleanliness
6.3
Vibe
6.3
Room
6.3
Service
6.0
Breakfast
5.9
Comfort
5.1
Value
4.9
Amenities
4.8
Food
4.7
Location
9.2
Service
6.8
Vibe
5.5
Room
5.4
Comfort
5.0
Amenities
3.6
Location
9.5
Service
7.0
Room
6.1
Comfort
5.1
9.2 Excellent
Pros: Location is excellent and hotel staff were awesome!
Cons: I only got to stay one night.
10.0 Excellent
Pros: Room was very comfortable and affordable for its location.
Cons: No issues.
8.8 Excellent
Pros: Good location, friendly staff.
Cons: Room was small
8.3 Excellent
Pros: Breakfast was fine and the buffet was good value. Location is superb.
Cons: Rooms are on the small side. Mine was on the back and was facing a roof and high buildings all around.
9.2 Excellent
Pros: Really close to everything! Friendly door man always there to help.
Cons: One day it was cloudy and cold would of been good to have heat on. Bed mattress could be more harder (room #520).
10.0 Excellent
Pros: Staff was friendly and extremely helpful. Hotel is clean and beautifully appointed. Location is perfect for shopping and dining.
Cons: Can’t think of anything
10.0 Excellent
Pros: Wonderful hotel, full of character and charm, staff couldn’t have been any nicer, excellent location.
Cons:
9.6 Excellent
Pros: Beautiful hotel and great service from the staff!
Cons: Room floor needed to be cleaned
1.0 Poor
Pros:
Cons: The surprise $15 charge at checkout for stuff I never used.
8.8 Excellent
Pros: Fantastic location and nice comfortable rooms
Cons:
1.0 Poor
Pros: Other staff- besides the Manager- were nice. Good location
Cons: Room door was left open. Reported it to the manager, was told would receive a call at the end of day re: outcome of the investigation. Didn’t receive the call, as promised. When I called the next day Manager was rude and unprofessional in tone.
4.6 Okay
Pros: Nothing! Would never stay there again.
Cons: Price was ridiculous! Hotel was dirty and dated. Very disappointed w booking.com for locking us in at a ridiculously extorted price...
Millennium Knickerbocker Chicago is centrally located in Chicago, a 3-minute walk from John Hancock Center and 7 minutes by foot from Museum of Contemporary Art. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Planning an event in Chicago? This hotel has facilities measuring 4961 square feet (461 square meters), including conference space.
A stay at Warwick Allerton - Chicago places you in the heart of Chicago, steps from Michigan Avenue and Northwestern Memorial Hospital. Featured amenities include a 24-hour business center, express check-in, and express check-out.
Overall 8.0 Excellent
Based on 6,746 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Good
6.0
Pros: The location was great and the lobby and such were very nice.
Excellent
10.0
Pros: Beautiful
Excellent
9.6
Pros: Location is superb and really good and friendly staff
Excellent
9.6
Pros: Central location in cool older building
Excellent
10.0
Pros: Very friendly staff. Very clean all around
Okay
4.6
Pros: Location
Excellent
9.2
Pros: Location and staff
Good
7.1
Pros: Bed was good
Good
6.3
Pros: It was okay, the location and the premises
Good
7.9
Good
7.9
Pros: It was very conveniently located and the rooms were clean,
Excellent
8.0
Pros: Location
Details
Reviews
Overall 8.0 Excellent
Based on 6,746 reviews
Location
9.6
Bar
6.8
Service
6.7
Food
6.4
Cleanliness
6.1
Breakfast
6.1
Vibe
6.0
Room
5.8
Value
5.6
WiFi
4.9
Comfort
4.1
Amenities
3.7
Location
9.5
Service
6.3
Cleanliness
6.0
Breakfast
5.9
Value
5.8
Room
5.8
Vibe
5.2
Comfort
4.6
Amenities
3.2
WiFi
3.2
Location
9.7
Breakfast
6.9
Service
6.8
Bar
6.7
Food
6.5
Cleanliness
5.8
Vibe
5.7
Value
5.1
Room
5.0
Amenities
3.8
Comfort
3.4
WiFi
3.4
Location
9.9
Service
6.9
Breakfast
6.3
Room
6.3
Vibe
5.7
Cleanliness
5.7
Food
5.6
Value
5.2
Comfort
4.7
Amenities
3.9
WiFi
3.5
Location
9.5
Cleanliness
6.3
Room
5.5
Service
5.5
Value
5.3
Breakfast
5.2
Vibe
5.0
Comfort
4.1
Amenities
3.7
WiFi
3.5
6.0 Good
Pros: The location was great and the lobby and such were very nice.
Cons: The rooms were not very nice. They were clean enough but were out of date and more like a Holiday Inn or such.
10.0 Excellent
Pros: Beautiful
Cons:
9.6 Excellent
Pros: Location is superb and really good and friendly staff
Cons:
9.6 Excellent
Pros: Central location in cool older building
Cons: Room was on the small side
10.0 Excellent
Pros: Very friendly staff. Very clean all around
Cons: Very surprised parking wasn’t free for hotel guest. When I looked on the website and booked the room it did say parking but so surprised when an overnight stay cost $49.00 to park.
4.6 Okay
Pros: Location
Cons: The room was the worst room I have ever stayed in. The bed barely fit in the room. It was uncomfortably small thank God for the location. I will
9.2 Excellent
Pros: Location and staff
Cons: Room was tiny
7.1 Good
Pros: Bed was good
Cons: They required deposit by card. I only had cash. It was embarrassing. They can give me information about this before I came there.
6.3 Good
Pros: It was okay, the location and the premises
Cons: Eveything worked well
7.9 Good
Pros:
Cons: I was here on business and was really tired and hungry. They did not have room service I had to go down and order from a small menu from the bar. The food was terrible.
7.9 Good
Pros: It was very conveniently located and the rooms were clean,
Cons: The hallways were small, as were the rooms, but what I didn’t appreciate was the dismissive staff. There are always incidental charges and holds, but it was charged in a weird way, the staff was short with me upon check-in because they were dealing with someone who was “already a guest” and the reception put me on hold and restated the price of the room without any clarification about why they had two separate charges, neither of which matched the full rate. The walls were thin and I could hear staff cleaning and people in the next room. The ice machine on the 8th floor looked like it hadn’t been cleaned or attended to in years and the layout was confusing.
8.0 Excellent
Pros: Location
Cons: The forced $15 dollar fee
A stay at Warwick Allerton - Chicago places you in the heart of Chicago, steps from Michigan Avenue and Northwestern Memorial Hospital. Featured amenities include a 24-hour business center, express check-in, and express check-out.
The Hotel Felix opened in Spring of 2009 after a USD 50 million dollar redevelopment. As downtown Chicago's first Silver LEED's certified hotel in river north area- Hotel Felix is eco friendly delivers an enriching experience that not only benefits our guests but the environment as well with the use of Organic materials and Renewable resources. guests will feel happy.naturally.Other amenities - Spa onsite with private treatment rooms.Restaurant.Business Center.Fitness Center and Meeting rooms. The rooms include iHome system. in room safe large enough for most laptops. upgraded bath amenities and robes in each room.Valet parking is available at a charge of USD 60 per night subject to change without notice, located offsite.Restaurant - Taketie-Sushi Bar Open daily from 5pm to 10pmRoom Service is Available Daily.
Overall 7.7 Good
Based on 3,023 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Okay
5.8
Okay
4.0
Pros: Location.
Good
6.0
Pros: The location of this hotel is great.
Okay
5.0
Pros: The location of the hotel was excellent. That was about it.
Excellent
8.3
Pros: Hotel Felix is completely remodeled with a modern feel but it's in a vintage building with high ceilings and windows that open, so for me it's the best of both worlds. There's a good cafe next door I've had both breakfast and happy hour specials at, that's a definite asset to staying here. Great location and they run good rate specials, so when I have business downtown that requires a stayover, this is one of the first places I check for availability.
Good
6.0
Excellent
8.0
Pros: We loved the French restaurant and sushi bar at the hotel and a great location to get to city attractions.
Good
6.0
Pros: Location, close to restaurants, shops and subway
Okay
5.8
Pros: Walking distance from alot of popular restaurants.
Excellent
10.0
Pros: The location
Excellent
10.0
Pros: The bedding was comfortable. They provided a comfy robe. Very nice.
Good
6.7
Details
Reviews
Overall 7.7 Good
Based on 3,023 reviews
Location
9.4
WiFi
8.0
Service
7.7
Value
7.2
Bar
6.2
Cleanliness
6.1
Amenities
6.0
Wellness
5.3
Room
5.3
Breakfast
4.8
Comfort
3.6
Location
9.4
Service
7.3
Value
7.2
Amenities
6.0
Cleanliness
5.6
Room
5.1
Comfort
3.7
Location
9.3
Service
7.4
Value
6.9
Amenities
6.1
Cleanliness
6.0
Room
4.2
Comfort
3.1
Location
9.4
Value
7.6
Service
7.5
Cleanliness
5.5
Room
4.7
Comfort
3.5
Location
9.3
Service
7.7
Value
7.2
Cleanliness
5.9
Room
5.0
Comfort
3.7
5.8 Okay
Pros:
Cons: Photos and rooms were quite different, many of the rooms are still very dated. Additionally, the toilet paper holder was broken and falling off the wall and the toilet did not stop running during the entirety of my stay
4.0 Okay
Pros: Location.
Cons: It was tiny. The smallest hotel room I’ve ever stayed in. The bed frame stuck out exceptionally far from the mattress for such a small room. I injured myself on it. The check in staff seemed bothered to help.
6.0 Good
Pros: The location of this hotel is great.
Cons: Our room was directly next to an elevator which beeped constantly, waking me up every 20 minutes. The toilet never stopped running. I had stayed at this hotel previously about 8 years ago but likely wont be coming back.
5.0 Okay
Pros: The location of the hotel was excellent. That was about it.
Cons: The staff was not friendly. The valet company they work with was not the best. The room was never cleaned they just put new towels, emptied the trash, they never changed the sheets just made the bed. Shower and toilet were broke.
8.3 Excellent
Pros: Hotel Felix is completely remodeled with a modern feel but it's in a vintage building with high ceilings and windows that open, so for me it's the best of both worlds. There's a good cafe next door I've had both breakfast and happy hour specials at, that's a definite asset to staying here. Great location and they run good rate specials, so when I have business downtown that requires a stayover, this is one of the first places I check for availability.
Cons: Valet parking isn't unreasonable, but I don't recommend it as there are much cheaper self-park options nearby.
6.0 Good
Pros:
Cons: $13 extra fee, $70 valet parking
8.0 Excellent
Pros: We loved the French restaurant and sushi bar at the hotel and a great location to get to city attractions.
Cons:
6.0 Good
Pros: Location, close to restaurants, shops and subway
Cons: The room need maintenance, curtains ripped, missed fridge and a better cleaning
5.8 Okay
Pros: Walking distance from alot of popular restaurants.
Cons: Room wasn't cleaned well during our stay ( needed to be vacuumed & never replaced the tissue) .Broken light fixtures & ceiling coming down!
10.0 Excellent
Pros: The location
Cons: The room was small
10.0 Excellent
Pros: The bedding was comfortable. They provided a comfy robe. Very nice.
Cons:
6.7 Good
Pros:
Cons: Room is small.
The Hotel Felix opened in Spring of 2009 after a USD 50 million dollar redevelopment. As downtown Chicago's first Silver LEED's certified hotel in river north area- Hotel Felix is eco friendly delivers an enriching experience that not only benefits our guests but the environment as well with the use of Organic materials and Renewable resources. guests will feel happy.naturally.Other amenities - Spa onsite with private treatment rooms.Restaurant.Business Center.Fitness Center and Meeting rooms. The rooms include iHome system. in room safe large enough for most laptops. upgraded bath amenities and robes in each room.Valet parking is available at a charge of USD 60 per night subject to change without notice, located offsite.Restaurant - Taketie-Sushi Bar Open daily from 5pm to 10pmRoom Service is Available Daily.
With a stay at Inn of Chicago, you'll be centrally located in Chicago, steps from Michigan Avenue and 4 minutes by foot from Tribune Tower. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Overall 7.6 Good
Based on 2,687 reviews
All reviews
- All reviews
Excellent
9.6
Pros: Location is perfect for seeing the city. Easily walkable and access to public transportation great. Rooms are large, simply furnished with a very comfy bed. Rooftop terrace offers amazing views of the city.
Good
7.1
Pros: Well kept convenient and comfortable.
Poor
1.0
Pros: Location
Mediocre
2.5
Pros: Nothing.
Okay
5.0
Pros: Location
Mediocre
3.8
Pros: I honestly didn't like anything about this hotel, the lobby was the only nice part and maybe the rooftop
Good
7.5
Pros: Staff very nice
Excellent
8.3
Pros: Location
Okay
4.0
Pros: Location. You have the the best deals on the internet. Which is the only reason why I use your service.
Good
6.3
Pros: Location was fantastic. Rooftop deck was fantastic. Staff was great.
Good
7.5
Pros: Soft bed and pillows
Excellent
9.6
Pros: Location
Good
7.3
Pros: The hotel is at a very good location, rooms are clean and comfortable. They have free internet access in the lobby which is a nice place.
Good
7.0
Pros: The location was perfect.
Excellent
8.0
Pros: Located centrally, the hotel is close to all touristic places as well as to the shopping areas.
Good
7.0
Pros: I must say the location and the 22nd floor patio where my favorite thing about this hotel
Okay
5.0
Pros: Excellent location for shopping.
Excellent
8.0
Pros: $self.pros
Mediocre
3.6
Pros: wi-fi access in lobby. access to mag mile. access to conference venue at major hotel.
Okay
5.6
Pros: consierge answered all my questions
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Cons: $self.cons
Good
6.4
Pros: $self.pros
Okay
4.0
Pros: Good location.
Details
Reviews
Overall 7.6 Good
Based on 2,687 reviews
Cleanliness
7.3
Comfort
7.3
Location
9.1
Services
6.8
Staff
7.8
Value for money
7.2
9.6 Excellent
Pros: Location is perfect for seeing the city. Easily walkable and access to public transportation great. Rooms are large, simply furnished with a very comfy bed. Rooftop terrace offers amazing views of the city.
Cons: Lobby furniture is a little shabby and needs cleaning. The hotel is much nicer than the lobby area represents.
7.1 Good
Pros: Well kept convenient and comfortable.
Cons: For the most part everyone was friendly and courteous except for one front desk person.
1.0 Poor
Pros: Location
Cons: The first room the A/c was broken 1106 The second room 3 times it took them for room 1123 to believe me that the luck wasn't functional and o couldn't gain access to the room. This took 50 minutes House keeping was poor
2.5 Mediocre
Pros: Nothing.
Cons: Everything.
5.0 Okay
Pros: Location
Cons: Room was dated and dirty. WiFi was not consistent and the desk staff at night were unhelpful and a bit rude.
3.8 Mediocre
Pros: I honestly didn't like anything about this hotel, the lobby was the only nice part and maybe the rooftop
Cons: there was mold in the bathroom, on the ceiling, around the tub and faucet. water came pouring through the ceiling light fixture by the exit door, when I reported it. I was told the manager didn't come in for hours and that he would contact me. paint was chipping throughout the room and hallways very disappointed...never again!
7.5 Good
Pros: Staff very nice
Cons: Its run down. Carpets in the hallway were dirty. Room was super tight.
8.3 Excellent
Pros: Location
Cons: Bathroom to small
4.0 Okay
Pros: Location. You have the the best deals on the internet. Which is the only reason why I use your service.
Cons: The room was outdated their cable service didn't include local channels.
6.3 Good
Pros: Location was fantastic. Rooftop deck was fantastic. Staff was great.
Cons: Bed was TERRIBLE!! So soft in the middle I had to sleep on the edge. If there was a mattress left on the sidewalk with a suspicious stain, I would have muscled that into the elevator and slept on that instead. Cost was pretty high for what we got but maybe I booked to early.
7.5 Good
Pros: Soft bed and pillows
Cons: First room disgusting. Mattress on flop no fridge Smelled like bleach
9.6 Excellent
Pros: Location
Cons: Bathroom small and wasnt in the best of shape, missing tiiles , and lots drywall was coming apart
7.3 Good
Pros: The hotel is at a very good location, rooms are clean and comfortable. They have free internet access in the lobby which is a nice place.
Cons: There is no restaurant in the premises, there is only a coffee shop next to the hotel, thus there is no comfortable way to have a decent breakfast.
7.0 Good
Pros: The location was perfect.
Cons: The bed was really lumpy and uncomfortable.
8.0 Excellent
Pros: Located centrally, the hotel is close to all touristic places as well as to the shopping areas.
Cons:
7.0 Good
Pros: I must say the location and the 22nd floor patio where my favorite thing about this hotel
Cons:
5.0 Okay
Pros: Excellent location for shopping.
Cons: Air conditioner in the room was not accessible for adjustment in a temperature change. Also the TV did not have any pay per view chanels.
8.0 Excellent
Cons: Rooms are not ready to 15-00, at the same time, check out time is 12-00. Something could be done to prepare booked rooms to 15-00
3.6 Mediocre
Pros: wi-fi access in lobby. access to mag mile. access to conference venue at major hotel.
Cons: the air conditioner in my room was filthy. i couldn't switch it off because there was no open window to use, and when i did switch it off my throat became sore and dry.
5.6 Okay
Pros: consierge answered all my questions
6.4 Good
Cons: there was no breakfast available
4.0 Okay
Pros: Good location.
Cons: Small room (at least ours). Noise (not street).
With a stay at Inn of Chicago, you'll be centrally located in Chicago, steps from Michigan Avenue and 4 minutes by foot from Tribune Tower. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
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