Chicago hotels near Oak Street Beach
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The prestigious AAA Five Diamond award-winning Waldorf Astoria Chicago offers Parisian-inspired elegance in downtown's Gold Coast neighborhood. An urban sanctuary, the hotel offers easy access to all the city has to offer. Expansive guest rooms and suites feature private terraces, fireplaces, white Carrara marble bathrooms with soaking tubs, separate showers and vanities with inset LCD televisions, lavish bath amenities, and plush terry cloth bathrobes. WiFi is complimentary in all guest rooms. The award-winning Waldorf Spa & Health Club helps guests truly relax with spa and salon services, indoor lap pool, cardio and personal training sessions and wellness classes. With two Michael Mina Restaurants serving seasonal French cuisine, guests have both casual and fine dining options so they don’t need to leave the property.
Overall 9.3 Excellent
Based on 1,273 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
10.0
Pros: The eucalyptus steam room in the spa was wonderful! Also, the valet washed and vacuumed out my car!!
Good
7.0
Excellent
10.0
Pros: Elegance, service from staff.
Good
7.0
Pros: That it was a modern room
Excellent
10.0
Pros: Fabulous place, location, staff, and amenities!
Excellent
10.0
Pros: Great food Great staff Great rooms Great all around
Excellent
9.2
Pros: Great location. Such a treat to have a fire in the winter. Lovely big rooms.
Excellent
8.5
Pros: Beautiful. Comfortable, luxurious.
Excellent
9.6
Pros: Absolutely beautiful hotel, staff were so helpful, the room was amazing and the food/bar was lovely
Excellent
10.0
Pros: Beautiful hotel Great bar Fabulous coffee
Poor
1.0
Pros: Location, room size, friendly front desk.
Mediocre
2.0
Details
Reviews
Overall 9.3 Excellent
Based on 1,273 reviews
Location
9.6
Breakfast
9.5
Vibe
9.2
Comfort
8.9
Service
8.8
Room
8.6
Food
8.1
Wellness
7.3
Location
9.3
Comfort
8.7
Service
8.4
Room
7.9
Service
8.6
Food
8.4
Room
8.3
10.0 Excellent
Pros: The eucalyptus steam room in the spa was wonderful! Also, the valet washed and vacuumed out my car!!
Cons: No! I absolutely loved everything!
7.0 Good
Pros:
Cons: Was not able to access my room until 4 PM, safe wasn’t working, fireplace wasn’t working, bathtub wasn’t working, and it was a handicapped room which I did not Request
10.0 Excellent
Pros: Elegance, service from staff.
Cons:
7.0 Good
Pros: That it was a modern room
Cons: They had a $200 hidden security deposit that is hard for me to get back
10.0 Excellent
Pros: Fabulous place, location, staff, and amenities!
Cons:
10.0 Excellent
Pros: Great food Great staff Great rooms Great all around
Cons: Everything
9.2 Excellent
Pros: Great location. Such a treat to have a fire in the winter. Lovely big rooms.
Cons: The kitchen in our room was badly fitting and in need of replacement. Felt more like staying in apartments than a hotel, very little interaction with any staff.
8.5 Excellent
Pros: Beautiful. Comfortable, luxurious.
Cons: Staff assistance was hit or miss. Very frustrating. Some staff was very helpful. Others were not to the point of carelessness or rudeness. At this hotel I had expected service to be exquisite. It was not. For the price there's other hotels with better service who value their customers more highly.
9.6 Excellent
Pros: Absolutely beautiful hotel, staff were so helpful, the room was amazing and the food/bar was lovely
Cons: Nothing
10.0 Excellent
Pros: Beautiful hotel Great bar Fabulous coffee
Cons: More usb points by the Bed Fridge very noisy!
1.0 Poor
Pros: Location, room size, friendly front desk.
Cons: The carbon monoxide detector went off from fireplace use - there was no sign notifying guests to leave a window open , as the engineer who responded stated. It took management over a week to respond and deny my complaint.Still sick - no theatre/shopping.
2.0 Mediocre
Pros:
Cons: I paid $700 to be told my room wasn’t ready, I should dress up in a locker room , and wait for a text that my room was ready.
The prestigious AAA Five Diamond award-winning Waldorf Astoria Chicago offers Parisian-inspired elegance in downtown's Gold Coast neighborhood. An urban sanctuary, the hotel offers easy access to all the city has to offer. Expansive guest rooms and suites feature private terraces, fireplaces, white Carrara marble bathrooms with soaking tubs, separate showers and vanities with inset LCD televisions, lavish bath amenities, and plush terry cloth bathrobes. WiFi is complimentary in all guest rooms. The award-winning Waldorf Spa & Health Club helps guests truly relax with spa and salon services, indoor lap pool, cardio and personal training sessions and wellness classes. With two Michael Mina Restaurants serving seasonal French cuisine, guests have both casual and fine dining options so they don’t need to leave the property.
Stay at Conrad Chicago and be in the center of it all. Enjoy sleek and contemporary accommodations plus access to the city’s most exciting destinations. Guest rooms and suites feature smart lighting, 65-inch TVs, cell phone guest room entry, and luxurious black granite entry ways and bathrooms. You’ll gaze out your window to see one of the most renowned shopping districts in the world, the Magnificent Mile, boasting more than 460 designer boutiques, acclaimed restaurants and world-class museums. On site, there are two inspiring culinary experiences each combining bold flavors and inspired cocktails with unmatched views of the city. Baptiste & Bottle specializes in bourbon and provisions, while Noyane, a seasonal rooftop restaurant, delivers exceptional Japanese cuisine and craft cocktails.
Overall 9.2 Excellent
Based on 1,425 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9.0
Pros: Beautiful hotel right downtown.
Excellent
10.0
Pros: Huge rooms with lovely City views. Perfect location for Michigan Ave shopping. Treat yourself to a little luxury.
Excellent
10.0
Pros: Great hotel and location
Excellent
10.0
Pros: Great location, rooms were clean, the exercise room was great.....overall a great value
Excellent
10.0
Pros: The bed is wonderful, love the down comforter, love the bathroom and walk in shower.
Excellent
10.0
Pros: This is one of the best hotel experiences I've ever had. Rooms are impeccable, staff is amazing, location is perfect. Hint do not valet park...use spot hero.
Okay
4.6
Pros: Room Services' staffs and the location.
Excellent
9.6
Pros: There were multiple USB ports to charge our phones. One keypad to control everything.
Okay
5.4
Pros: The location
Excellent
10.0
Pros: This place is located right off Magnificent Mile of Chicago. It is so convenient to get to the shopping places and restaurants. The hotel is very clean and the room is comfortable. Best of all, everyone is so friendly.
Excellent
10.0
Pros: Great location, attentive and responsive staff, large and clean room and bathroom, nice restaurant and bar, everything as to be expected of a 5-star hotel.
Excellent
9.0
Pros: Space in the room and staff were great.
Details
Reviews
Overall 9.2 Excellent
Based on 1,425 reviews
Location
9.9
Cleanliness
9.4
Vibe
9.2
Room
9.2
Wellness
9.1
Service
8.5
WiFi
8.5
Comfort
8.2
Breakfast
5.8
Location
9.9
Cleanliness
9.2
Room
8.9
Service
8.9
Comfort
7.9
Location
9.8
Room
8.9
Comfort
8.3
Service
7.6
Location
9.9
Room
8.9
Service
8.5
Comfort
8.5
Location
9.9
9.0 Excellent
Pros: Beautiful hotel right downtown.
Cons: Lobby - checkin is on the 20th floor! Valet over night is 70 bucks!
10.0 Excellent
Pros: Huge rooms with lovely City views. Perfect location for Michigan Ave shopping. Treat yourself to a little luxury.
Cons:
10.0 Excellent
Pros: Great hotel and location
Cons:
10.0 Excellent
Pros: Great location, rooms were clean, the exercise room was great.....overall a great value
Cons: Nothing
10.0 Excellent
Pros: The bed is wonderful, love the down comforter, love the bathroom and walk in shower.
Cons: Coffee maker. I am not used to that coffee but it was doable.
10.0 Excellent
Pros: This is one of the best hotel experiences I've ever had. Rooms are impeccable, staff is amazing, location is perfect. Hint do not valet park...use spot hero.
Cons: None. Couldn't ask for a better experience.
4.6 Okay
Pros: Room Services' staffs and the location.
Cons: I had a really terrible experience in Conrad Chicago, especially in the dining hall(in the lobby). The room and the view are not the same as the one in the images. Though most of the staffs in the room service are REALLY nice. Overall, i would like to recommend you to other five star hotels.
9.6 Excellent
Pros: There were multiple USB ports to charge our phones. One keypad to control everything.
Cons: We had a linking room and our neighbors had very noisy kids.
5.4 Okay
Pros: The location
Cons: Everything , from ordering , to keeping the correct room that we ordered, it was a birthday celebration and they didnt do what they told, they didnt really tried to fix our experiences. The valley gave us the car back full of dust
10.0 Excellent
Pros: This place is located right off Magnificent Mile of Chicago. It is so convenient to get to the shopping places and restaurants. The hotel is very clean and the room is comfortable. Best of all, everyone is so friendly.
Cons: Nothing
10.0 Excellent
Pros: Great location, attentive and responsive staff, large and clean room and bathroom, nice restaurant and bar, everything as to be expected of a 5-star hotel.
Cons:
9.0 Excellent
Pros: Space in the room and staff were great.
Cons: Noise leeked from the door connecting two rooms
Stay at Conrad Chicago and be in the center of it all. Enjoy sleek and contemporary accommodations plus access to the city’s most exciting destinations. Guest rooms and suites feature smart lighting, 65-inch TVs, cell phone guest room entry, and luxurious black granite entry ways and bathrooms. You’ll gaze out your window to see one of the most renowned shopping districts in the world, the Magnificent Mile, boasting more than 460 designer boutiques, acclaimed restaurants and world-class museums. On site, there are two inspiring culinary experiences each combining bold flavors and inspired cocktails with unmatched views of the city. Baptiste & Bottle specializes in bourbon and provisions, while Noyane, a seasonal rooftop restaurant, delivers exceptional Japanese cuisine and craft cocktails.
Eurostars Magnificent Mile is located in the heart of Chicago, in the prestigious River North neighborhood, surrounded by the shops, bars and restaurants of the iconic Magnificent Mile. The hotel features an industrial-chic style with exposed concrete ceilings and avant-garde elements that contrast with the wooden floors and soft tones from all the rooms, creating a cozy atmosphere. There is also a wellness area that offers a wide variety of beauty and massage treatments, as well as a sauna. Guests can also enjoy dinner at the Portsmith restaurant, which serves fish and seafood, or end the day while tasting a cocktail on the Apogee terrace.
Overall 9.0 Excellent
Based on 1,133 reviews
All reviews
- All reviews
Excellent
10.0
Pros: And the rooftop was was incredible!
Excellent
9.0
Pros: The atmosphere was phenomenal, extremely close to all of the City’s best attractions. The front desk staff was very helpful and resourceful. Will definitely come here again!
Excellent
9.0
Pros: Staff was friendly and very knowledgeable about the area.
Excellent
10.0
Pros: The atmosphere was great; The value for beyond great for the location and the service is impeccable!
Excellent
10.0
Pros: chic, very clean, friendly staff, large room, restaurant in hotel.
Excellent
10.0
Pros: Perfect weekend getaway! Our balcony view of the city was amazing. Bed was so comfy we took a nap. Rain shower shower head was so relaxing. The room was set up so nicely. We spent a lot of our trip in the room and I have 0 complaints. Will be staying again!!
Mediocre
3.0
Pros: Nothing
Excellent
10.0
Pros: Location is right in the heart of the action in the River North area. Dozens of great restaurants and shops surrounding the hotel. A few blocks from the “L”.
At the hotel: friendly staff, chic decor, great music, nice restaurant, cool rooftop lounge, coffee in the room via a keurig, plush robes and slippers, comfortable bed, great view. Workout facilities and luxury spa on site. JQuiet hotel. Best hotel in Chicago I’ve stayed at.
Excellent
10.0
Pros: The view!
Excellent
10.0
Pros: Clean, classy , exciting environment. The balcony was the icing on the cake .
Excellent
10.0
Pros: Beautiful hotel. Floor to ceiling window with great city views. Very friendly staff. Very comfortable bed and pillows. Large rain shower. Great wine selection and mini bar. Loved the Portsmith Sunday brunch. Loved the Spa. Hotel employee is high
Excellent
10.0
Pros: Excellent location and excellent price
Excellent
8.0
Pros: rooms are clean and modern with quality furnishings. Bed was pure luxury. Views over Chicago city are amazing.
Good
7.7
Pros: The bed was really comfortable. I liked it so much
Okay
5.0
Okay
5.0
Pros: location and services
Good
7.7
Pros: shower and bed
Good
7.6
Pros: $self.pros
Excellent
8.0
Pros: Clean--VERY friendly staff--Great value for Chicago--Even turned down the bedding--Classy--I'll be back !!!
Good
6.8
Pros: The room size and the location are very nice. Service is very good. It also provides continental breakfast.
Excellent
8.0
Pros: The view was great! We stayed on a corner room on the 8th floor. The two corner walls consisted of huge windows!
Good
7.2
Pros: The spacious rooms and rain shower.
Details
Reviews
Overall 9.0 Excellent
Based on 1,133 reviews
Cleanliness
9.2
Comfort
9.1
Location
9.5
Services
8.8
Staff
8.9
Value for money
8.5
10.0 Excellent
Pros: And the rooftop was was incredible!
Cons:
9.0 Excellent
Pros: The atmosphere was phenomenal, extremely close to all of the City’s best attractions. The front desk staff was very helpful and resourceful. Will definitely come here again!
Cons:
9.0 Excellent
Pros: Staff was friendly and very knowledgeable about the area.
Cons:
10.0 Excellent
Pros: The atmosphere was great; The value for beyond great for the location and the service is impeccable!
Cons: N/A
10.0 Excellent
Pros: chic, very clean, friendly staff, large room, restaurant in hotel.
Cons:
10.0 Excellent
Pros: Perfect weekend getaway! Our balcony view of the city was amazing. Bed was so comfy we took a nap. Rain shower shower head was so relaxing. The room was set up so nicely. We spent a lot of our trip in the room and I have 0 complaints. Will be staying again!!
Cons:
3.0 Mediocre
Pros: Nothing
Cons: The floors are slanted. There are no soft lights to aid a trip to the bathroom, only a bright light that shines in the room. This is definitely not a 4 star hotel.
10.0 Excellent
Pros: Location is right in the heart of the action in the River North area. Dozens of great restaurants and shops surrounding the hotel. A few blocks from the “L”.
At the hotel: friendly staff, chic decor, great music, nice restaurant, cool rooftop lounge, coffee in the room via a keurig, plush robes and slippers, comfortable bed, great view. Workout facilities and luxury spa on site. JQuiet hotel. Best hotel in Chicago I’ve stayed at.
Cons: Nothing could have been improved. I am completely satisfied with our stay.
A helpful tip would be to bring a shower cap to protect your hair with the rain forest shower design.
10.0 Excellent
Pros: The view!
Cons:
10.0 Excellent
Pros: Clean, classy , exciting environment. The balcony was the icing on the cake .
Cons:
10.0 Excellent
Pros: Beautiful hotel. Floor to ceiling window with great city views. Very friendly staff. Very comfortable bed and pillows. Large rain shower. Great wine selection and mini bar. Loved the Portsmith Sunday brunch. Loved the Spa. Hotel employee is high
Cons:
10.0 Excellent
Pros: Excellent location and excellent price
Cons:
8.0 Excellent
Pros: rooms are clean and modern with quality furnishings. Bed was pure luxury. Views over Chicago city are amazing.
Cons:
7.7 Good
Pros: The bed was really comfortable. I liked it so much
Cons: Pay TV
5.0 Okay
Pros:
Cons: The showers in these rooms lack curtains or doors; about an inch of water collected on the floor during every shower and you will spend quite a bit of your time (and all of your clean towels) swabbing it up. They're very, very poorly - and wastefully - designed.
5.0 Okay
Pros: location and services
Cons:
7.7 Good
Pros: shower and bed
Cons: water, sodas at minibar is not included
7.6 Good
Cons: They charged the full stay at the time of booking, which is really not the deal when using Booking.com!!!
8.0 Excellent
Pros: Clean--VERY friendly staff--Great value for Chicago--Even turned down the bedding--Classy--I'll be back !!!
Cons: Nope
6.8 Good
Pros: The room size and the location are very nice. Service is very good. It also provides continental breakfast.
Cons: Could hear the noise from the room next door.
8.0 Excellent
Pros: The view was great! We stayed on a corner room on the 8th floor. The two corner walls consisted of huge windows!
Cons: The room was smaller than what I thought it would be. I was disappointed to find out that the rooftop lounge was not open yet.
7.2 Good
Pros: The spacious rooms and rain shower.
Cons: The resturant food was ok but way overpriced.
Eurostars Magnificent Mile is located in the heart of Chicago, in the prestigious River North neighborhood, surrounded by the shops, bars and restaurants of the iconic Magnificent Mile. The hotel features an industrial-chic style with exposed concrete ceilings and avant-garde elements that contrast with the wooden floors and soft tones from all the rooms, creating a cozy atmosphere. There is also a wellness area that offers a wide variety of beauty and massage treatments, as well as a sauna. Guests can also enjoy dinner at the Portsmith restaurant, which serves fish and seafood, or end the day while tasting a cocktail on the Apogee terrace.
The recently renovated Sofitel Chicago Magnificent Mile provides 4-star downtown Chicago hotel accommodations minutes from Lake Michigan, Navy Pier, the Museum of Contemporary Art, Millenium Park, the John Hancock Center, the Chicago Water Tower, and upscale boutiques. Designed by French architect Jean-Paul Viguier, our downtown Chicago hotel is a 32-floor prism of glass, boasting 415 rooms, including 33 luxurious suites. Modern design and refined European approach to hospitality take center stage.
Overall 8.9 Excellent
Based on 11,495 reviews
All reviews
- All reviews
- Couples
- Business
- Families
- Solo
Excellent
10.0
Pros: Very clean and modern. Also the room was very large and spacious
Excellent
10.0
Pros: The location was fantastic! It was close enough to the theaters and close to great food . I had a Dr. appt. at Northwestern the next day and it was a quick walk over.
Excellent
9.0
Pros: great staff very courteous.
Good
6.0
Pros: The staff they're very friendly
Excellent
10.0
Pros: The concierge was extremely friendly and helpful. The hotel was close to everything. If your hotel restroom is occupied by the-slowest-bowel-movement-ever or if you have a bit of stage fright, the bathrooms on the second floor are great. YW ;)
Excellent
10.0
Pros: Staff members were extraordinarily helpful
Excellent
8.0
Pros: The staff was great!
Excellent
8.0
Pros: Simple room
Excellent
10.0
Pros: This location is perfect for exploring the city and the hotel is small enough and hidden enough to be very quiet.
Excellent
10.0
Pros: New hotel. Very clean.
Good
7.0
Pros: Quiet
Excellent
10.0
Pros: The location is absolutely perfect
Details
Reviews
Overall 8.9 Excellent
Based on 11,495 reviews
Location
9.5
Vibe
9.3
Service
8.5
Room
8.4
WiFi
8.0
Breakfast
6.0
Value
5.4
Location
9.4
Service
8.4
Room
8.3
WiFi
6.8
Food
6.0
Breakfast
5.9
Value
4.9
Location
9.4
Vibe
9.2
Service
8.5
Room
8.3
Cleanliness
8.2
WiFi
6.9
Breakfast
5.5
Value
5.3
Vibe
9.4
Location
9.2
Room
8.5
Service
8.3
Breakfast
6.5
Value
4.8
Location
9.5
Service
8.1
Room
8.0
Cleanliness
7.5
Breakfast
6.4
10.0 Excellent
Pros: Very clean and modern. Also the room was very large and spacious
Cons:
10.0 Excellent
Pros: The location was fantastic! It was close enough to the theaters and close to great food . I had a Dr. appt. at Northwestern the next day and it was a quick walk over.
Cons: Loved everything!!
9.0 Excellent
Pros: great staff very courteous.
Cons:
6.0 Good
Pros: The staff they're very friendly
Cons: The floor on one side of the bed smelled like an old wet rag. Also I believe our mattress was old.
10.0 Excellent
Pros: The concierge was extremely friendly and helpful. The hotel was close to everything. If your hotel restroom is occupied by the-slowest-bowel-movement-ever or if you have a bit of stage fright, the bathrooms on the second floor are great. YW ;)
Cons:
10.0 Excellent
Pros: Staff members were extraordinarily helpful
Cons: Pillow and duvet selection. Latter too hot.
8.0 Excellent
Pros: The staff was great!
Cons: The beds and pillows were not that comfy. Beds were a little hard. Pillows were really fluffy so your head would sink down all the way, they didn’t have any other pillow options.
8.0 Excellent
Pros: Simple room
Cons:
10.0 Excellent
Pros: This location is perfect for exploring the city and the hotel is small enough and hidden enough to be very quiet.
Cons:
10.0 Excellent
Pros: New hotel. Very clean.
Cons:
7.0 Good
Pros: Quiet
Cons: pseudo-fancy - definitely not worth full price of ~$--- a night
10.0 Excellent
Pros: The location is absolutely perfect
Cons: The fridge in my room was broken. Got a new one within 15 minutes of request
The recently renovated Sofitel Chicago Magnificent Mile provides 4-star downtown Chicago hotel accommodations minutes from Lake Michigan, Navy Pier, the Museum of Contemporary Art, Millenium Park, the John Hancock Center, the Chicago Water Tower, and upscale boutiques. Designed by French architect Jean-Paul Viguier, our downtown Chicago hotel is a 32-floor prism of glass, boasting 415 rooms, including 33 luxurious suites. Modern design and refined European approach to hospitality take center stage.
At the Hyatt Centric Chicago Magnificent Mile Hotel, you're in the heart of Chicago, steps from Michigan Avenue, the Gold Coast neighborhood, and Lake Michigan.Shining like a diamond in downtown Chicago, the outside of our hotel is sleek and modern; inside guests will enjoy the brand new $25M fully renovated product with modern design completed in June 2013. Guests will enjoy brand new rooms, with 46 inch LCD TVs, mini fridge, and a luxurious design.
Overall 8.9 Excellent
Based on 3,820 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: Me And My Girl Had A Corner Suite And Really Enjoyed Ourselves And The Big Flat Screen Tv Was A Big Plus.
Excellent
9.0
Excellent
10.0
Pros: It was beautiful and in an extremely perfect location!
Excellent
9.0
Pros: We had a corner room and it was incredible
Excellent
10.0
Pros: Breakfast was super!!! Friendly staff.
Excellent
10.0
Pros: Clean, professional and attentive.
Excellent
10.0
Pros: This hotel is amazing! Impeccably clean and great service. The facilities are second to none and a great location. We were lucky to be upgraded for our honeymoon which really made our time in Chicago that bit more special. Staff were professional and friendly, especially bar staff. Thank you for having us, I will definitely be recommending to family and friends who visit Chicago.
Excellent
9.0
Pros: Great location, sizey comfortable rooms, breakfast was nice... also has a Starbuck's on ground floor
Excellent
10.0
Pros: My daughter and I had to be at the hospital early in the morning and it was a great location. It was cold and all we had to do was walk across the street to the walkways to get to the hospital.
Excellent
10.0
Pros: The location and the style of the hotel. It worked very well within our means for being centrally located - near a lot of the things we wanted to see and near restaurants. A lot to do near this hotel within walking distance.
Excellent
10.0
Pros: Everything!
Excellent
10.0
Pros: Efficient, friendly, clean. The view on the high floor king was amazing. Wish iI would have opted for the corner king
Details
Reviews
Overall 8.9 Excellent
Based on 3,820 reviews
Location
9.5
Vibe
9.3
Cleanliness
9.1
Service
8.6
Room
8.4
Food
7.7
Breakfast
7.4
WiFi
7.3
Pool
5.5
Location
9.5
Cleanliness
9.4
Vibe
9.2
Bar
9.0
Wellness
8.9
Service
8.9
Amenities
8.7
Room
8.3
Breakfast
7.3
Pool
6.4
Value
6.1
Location
9.4
Cleanliness
9.2
Wellness
8.6
Service
8.4
Room
8.1
Comfort
7.9
Breakfast
7.3
Pool
5.5
Location
9.6
Room
8.5
Service
8.5
Comfort
7.8
Breakfast
7.4
Location
9.5
Room
8.2
Service
8.1
Value
6.0
10.0 Excellent
Pros: Me And My Girl Had A Corner Suite And Really Enjoyed Ourselves And The Big Flat Screen Tv Was A Big Plus.
Cons: Nothing
9.0 Excellent
Pros:
Cons: I found a pubic hair on the toilet seat
10.0 Excellent
Pros: It was beautiful and in an extremely perfect location!
Cons: No
9.0 Excellent
Pros: We had a corner room and it was incredible
Cons: Our check in time was delayed over 2 hours; pretty ridiculous.
10.0 Excellent
Pros: Breakfast was super!!! Friendly staff.
Cons:
10.0 Excellent
Pros: Clean, professional and attentive.
Cons:
10.0 Excellent
Pros: This hotel is amazing! Impeccably clean and great service. The facilities are second to none and a great location. We were lucky to be upgraded for our honeymoon which really made our time in Chicago that bit more special. Staff were professional and friendly, especially bar staff. Thank you for having us, I will definitely be recommending to family and friends who visit Chicago.
Cons:
9.0 Excellent
Pros: Great location, sizey comfortable rooms, breakfast was nice... also has a Starbuck's on ground floor
Cons: Hotel bar shut quite early, but not the end of the world
10.0 Excellent
Pros: My daughter and I had to be at the hospital early in the morning and it was a great location. It was cold and all we had to do was walk across the street to the walkways to get to the hospital.
Cons:
10.0 Excellent
Pros: The location and the style of the hotel. It worked very well within our means for being centrally located - near a lot of the things we wanted to see and near restaurants. A lot to do near this hotel within walking distance.
Cons: One of the elevator doors did not stay open properly and slammed right into me while I was getting on the elevator.
10.0 Excellent
Pros: Everything!
Cons: Nothing!
10.0 Excellent
Pros: Efficient, friendly, clean. The view on the high floor king was amazing. Wish iI would have opted for the corner king
Cons:
At the Hyatt Centric Chicago Magnificent Mile Hotel, you're in the heart of Chicago, steps from Michigan Avenue, the Gold Coast neighborhood, and Lake Michigan.Shining like a diamond in downtown Chicago, the outside of our hotel is sleek and modern; inside guests will enjoy the brand new $25M fully renovated product with modern design completed in June 2013. Guests will enjoy brand new rooms, with 46 inch LCD TVs, mini fridge, and a luxurious design.
With a stay at Omni Chicago Suites - Magnificent Mile in Chicago (Near North Side), you'll be steps from Michigan Avenue and 4 minutes by foot from Chicago Water Tower. Featured amenities include a business center, express check-in, and express check-out. Planning an event in Chicago? This hotel has facilities measuring 8000 square feet (743 square meters), including conference space.
Overall 8.9 Excellent
Based on 3,366 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9.0
Pros: Location
Excellent
8.8
Pros: Excellent friendly staff throughout the hotel. They bend over backwards to make your visit a success. The hotel was clean, the restaurant had floor to ceiling views of the city. The room was quiet as a church - no noise from surrounding rooms
Excellent
8.3
Pros: Bar/restaurant staff were very exceptional. Food quality was very good. Overall staff was kind and helpful.
Excellent
10.0
Pros: The facility was clean and convenient to everything! The price was outstanding! The staff was 10”% awesome!!!
Excellent
10.0
Pros: Perfect location, big room
Excellent
8.0
Pros: Great staff and location. Room clean and well maintained.
Excellent
9.0
Pros: Mattress and bed linens were the most comfortable I’ve ever experienced in a hotel. Bellmen and front desk were consistently happy to help me. Price was very reasonable.
Excellent
8.0
Pros: Very enjoyable stay,clean, and staff was outstanding.
Good
7.0
Good
6.0
Pros: This hotel was in a fantastic location and staff was extremely kind.
Excellent
10.0
Pros: Always a win-win with this hotel. Amazing customer service, comfy beds and sheets. Love the suite concept for comfortable stay.
Excellent
10.0
Pros: The German Embassy is in the same building.
Details
Reviews
Overall 8.9 Excellent
Based on 3,366 reviews
Location
9.6
Service
9.0
Room
7.6
Cleanliness
6.9
Amenities
6.4
WiFi
6.4
Breakfast
6.4
Pool
6.0
Location
9.9
Service
9.1
Room
6.6
Breakfast
6.3
Pool
5.8
WiFi
4.8
Location
9.7
Service
9.0
Comfort
6.9
Cleanliness
6.4
Room
6.3
Amenities
6.1
Value
5.2
Location
9.7
Service
9.0
Comfort
7.2
Room
6.8
Location
9.6
Room
7.4
Comfort
7.4
9.0 Excellent
Pros: Location
Cons: Restaurant / Bar should be coordinated more with hotel / stay, .. i.e. we had to pay for a cup of coffee in the morning after we had a small cup in our room. TV is off to side in bedroom and can't tilt.
8.8 Excellent
Pros: Excellent friendly staff throughout the hotel. They bend over backwards to make your visit a success. The hotel was clean, the restaurant had floor to ceiling views of the city. The room was quiet as a church - no noise from surrounding rooms
Cons: Room was advertised as corner suite with lake and city views. In actuality we had a small 2 inch sliver of a view of the lake over and between the buildings. The city view was mostly looking into the side of another building. Bed was comfortable but sheets were a little scratchy. That being said I would stay there again without question
8.3 Excellent
Pros: Bar/restaurant staff were very exceptional. Food quality was very good. Overall staff was kind and helpful.
Cons: Only there overnight. No issues
10.0 Excellent
Pros: The facility was clean and convenient to everything! The price was outstanding! The staff was 10”% awesome!!!
Cons:
10.0 Excellent
Pros: Perfect location, big room
Cons:
8.0 Excellent
Pros: Great staff and location. Room clean and well maintained.
Cons: One negative was the relatively small pool and hot tub area was over run on Friday evening with 20 plus people there for a party.There was clearly just one guest that had invited too many others that prevented use by any other guests.Wish hotel regulated
9.0 Excellent
Pros: Mattress and bed linens were the most comfortable I’ve ever experienced in a hotel. Bellmen and front desk were consistently happy to help me. Price was very reasonable.
Cons: Ordered a pizza through room service; crust was great but toppings and sauce were not top grade. Also, bottled water was available at the front desk, but would have been better to be stocked in room.
8.0 Excellent
Pros: Very enjoyable stay,clean, and staff was outstanding.
Cons: Nothing
7.0 Good
Pros:
Cons: Staff pounding on my door early Sunday morning when I had a Do Not Disturb sign on the door was quite disturbing.
6.0 Good
Pros: This hotel was in a fantastic location and staff was extremely kind.
Cons: Unfortunately the rooms were dated and that alone made the experience not as enjoyable.
10.0 Excellent
Pros: Always a win-win with this hotel. Amazing customer service, comfy beds and sheets. Love the suite concept for comfortable stay.
Cons: Did have some pot smokers on my floor but was quickly taken care of by staff and the hallways smelled fresh again next trip through.
10.0 Excellent
Pros: The German Embassy is in the same building.
Cons:
With a stay at Omni Chicago Suites - Magnificent Mile in Chicago (Near North Side), you'll be steps from Michigan Avenue and 4 minutes by foot from Chicago Water Tower. Featured amenities include a business center, express check-in, and express check-out. Planning an event in Chicago? This hotel has facilities measuring 8000 square feet (743 square meters), including conference space.
The Drake, a Hilton Hotel is a historic downtown Chicago hotel in the Gold Coast, and has been a symbol of elegance and style since its opening in 1920. Celebrities and guests from around the world stay at our hotel to experience our first class service and excellent Chicago hotel location where the Magnificent Mile begins. Chicago City Attractions include Navy Pier, Michigan Avenue, Magnificent Mile shopping and dining, Lake Michigan, Bloomingdale's, Oak Street Beach, Chicago Gold Coast, John Hancock Center, Water Tower Place, Lincoln Park Zoo, and North Avenue Beach. We offer stunning city and Lake Michigan views in the center of Chicago's famous shopping, nightlife, culture and local dining area. The Drake Dining Options include Café on Oak, serving breakfast daily, Coq d’Or Restaurant & Lounge, and Palm Court, where you can enjoy Afternoon Tea. Coq d’Or and Palm Court feature live entertainment on weekends. You'll enjoy the best of both worlds with luxurious guest rooms, opulent suites, uncompromising service and world-class amenities, plus all the high tech extras you've come to rely on. We look forward to welcoming you. Our Chicago hotel accommodations offer Serta Serenity Beds, high style furniture, WiFi (usage fee), European-style bed linens, Italian marble bathrooms, Deluxe bath amenities, and clock radios. All our accommodations are 100% smoke-free.
Overall 8.7 Excellent
Based on 3,389 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10.0
Pros: Old world elegance
Okay
4.0
Pros: Location
Poor
1.0
Pros: Nothing.
Excellent
8.0
Pros: location.
Good
6.0
Good
7.0
Pros: Nice bed
Good
7.0
Pros: I enjoyed the location and the breakfast the most.
Excellent
10.0
Pros: Staff from parking the car to welcoming and helping with baggage! All super nice!!!
Excellent
8.0
Pros: Location excellent, breakfast very good , staff very for most part very friendly, rooms old but nice.
Excellent
8.0
Pros: Helpful staff, early check-in was allowed
Excellent
10.0
Pros: Classic look and feel
Mediocre
3.0
Pros: room size was tiny with little counter/functional space in the bathroom.
Details
Reviews
Overall 8.7 Excellent
Based on 3,389 reviews
Location
9.5
Beach
9.3
Service
8.5
Vibe
8.4
Breakfast
8.1
Comfort
6.2
Room
5.8
WiFi
5.2
Cleanliness
4.3
Location
9.7
Service
8.5
Breakfast
8.3
Vibe
8.0
Comfort
6.2
Room
5.4
Cleanliness
4.4
Location
9.6
Service
8.3
Vibe
8.1
Breakfast
7.7
Comfort
5.7
Room
4.8
Cleanliness
4.0
Location
9.6
Service
8.5
Vibe
8.1
Room
5.4
Location
9.4
Service
8.7
Room
5.2
10.0 Excellent
Pros: Old world elegance
Cons: Beautiful, clean elegant..ideal location
4.0 Okay
Pros: Location
Cons: Service, Temperature in the room was not adjustable we turned the heat off and it got warmer
1.0 Poor
Pros: Nothing.
Cons: Poor staff. No towels I room upon arrival. Loud neighbors.
8.0 Excellent
Pros: location.
Cons: lighting in the room. It was very bad.
6.0 Good
Pros:
Cons: Peeling ceiling paint, broken safe in room, no conditioner in room, gift shop closed for no reason 15 minutes early. . . front desk could not help me as a third party runs the shop
7.0 Good
Pros: Nice bed
Cons: More generous for Upgrade to Hilton members
7.0 Good
Pros: I enjoyed the location and the breakfast the most.
Cons: The room was very beat up and needed work. There were stains on counter top and rug was pulling away from wall.
10.0 Excellent
Pros: Staff from parking the car to welcoming and helping with baggage! All super nice!!!
Cons:
8.0 Excellent
Pros: Location excellent, breakfast very good , staff very for most part very friendly, rooms old but nice.
Cons: There was a lot of dust behind headboard. It looked like that area had not been cleaned for months. Very unappealing!! Small bathtubs need to be updated.
8.0 Excellent
Pros: Helpful staff, early check-in was allowed
Cons: No free wifi
10.0 Excellent
Pros: Classic look and feel
Cons: No, everything was great
3.0 Mediocre
Pros: room size was tiny with little counter/functional space in the bathroom.
Cons:
The Drake, a Hilton Hotel is a historic downtown Chicago hotel in the Gold Coast, and has been a symbol of elegance and style since its opening in 1920. Celebrities and guests from around the world stay at our hotel to experience our first class service and excellent Chicago hotel location where the Magnificent Mile begins. Chicago City Attractions include Navy Pier, Michigan Avenue, Magnificent Mile shopping and dining, Lake Michigan, Bloomingdale's, Oak Street Beach, Chicago Gold Coast, John Hancock Center, Water Tower Place, Lincoln Park Zoo, and North Avenue Beach. We offer stunning city and Lake Michigan views in the center of Chicago's famous shopping, nightlife, culture and local dining area. The Drake Dining Options include Café on Oak, serving breakfast daily, Coq d’Or Restaurant & Lounge, and Palm Court, where you can enjoy Afternoon Tea. Coq d’Or and Palm Court feature live entertainment on weekends. You'll enjoy the best of both worlds with luxurious guest rooms, opulent suites, uncompromising service and world-class amenities, plus all the high tech extras you've come to rely on. We look forward to welcoming you. Our Chicago hotel accommodations offer Serta Serenity Beds, high style furniture, WiFi (usage fee), European-style bed linens, Italian marble bathrooms, Deluxe bath amenities, and clock radios. All our accommodations are 100% smoke-free.
The Hilton Suites Chicago/Magnificent Mile hotel in downtown Chicago is an upscale all-suite property in a prime downtown Chicago location. Ask about our executive level access and amenities. Walk to Windy City hot spots like the John Hancock Center, beaches on Lake Michigan, Water Tower Place, Magnificent Mile shopping, American Girl, the Museum of Contemporary Art, and Northwestern University. Our modern, all suite-hotel provides comfortable, well-appointed two-room guest suites and executive accommodations featuring two flat-screen TVs, a refrigerator and a separate sitting room. Upgrade to a Lakeview Suite and enjoy breathtaking views of Lake Michigan. The Executive Level suites give you access to the Executive Lounge where you will receive complimentary breakfast in the morning and hors d'oeuvres and private (cash) bar in the evening. Whether for business travel, family vacation or weekend getaway, the hotel is a great value in the middle of everything Chicago has to offer. Our hotel is close to the food and fun of State and Rush Streets. We're only a mile north of the Chicago loop, and minutes away from Navy Pier, the famous Merchandise Mart and McCormick Place Convention Center. Chicago O'Hare and Chicago Midway Airports are 45 minutes or less travel time. Our guests enjoy a long list of in-room amenities, including high-speed internet access and our decadently comfortable Sweet Dreams beds. For your convenience, complimentary wireless high speed Internet access is available in the public lobby areas. Enjoy stunning city and lake views from our 30th floor rooftop Fitness Center, featuring a heated indoor pool with spectacular Lake Michigan views and a complete range of cardio equipment. Choose to dine in The Southern Cut Barbecue, which serves up all of your favorite American and barbecue dishes with a down home country feel, or Mirai Sushi, a traditional Japanese dining experience. As always, you can get your daily Starbucks fix at Blenz Coffee Bar and Pastry Shop, too.
Overall 8.7 Excellent
Based on 2,534 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
10.0
Pros: Professionalism was at an all time high. They exceeded my expectations of hospitality. Very close to shopping and food. Will highly recommend!
Excellent
10.0
Pros: Clean updated rooms. Location. Great staff
Excellent
10.0
Pros: location
Excellent
10.0
Pros: I like that the bedroom is separate from the sitting area the location was great I would definitely book there again
Excellent
10.0
Pros: Great location, very nice staff, nicely appointed room.
Good
6.0
Pros: The pool and views were amazing. The cleaning staff were friendly. The hotel felt safe.
Okay
4.8
Pros: Bed comfortable
Good
7.0
Pros: There was a mix up with the room I booked. And they went above and beyond to accommodate!! Great job!
Excellent
10.0
Pros: The price was amazing considering the location. The room was also very large and the rooftop pool had incredible views of Lake Michigan.
Excellent
9.1
Pros: Great location, nice staff.
Excellent
9.0
Pros: Very friendly staff.
Excellent
9.0
Pros: Room was clean and comfortable
Details
Reviews
Overall 8.7 Excellent
Based on 2,534 reviews
Beach
10.0
Location
9.3
Service
8.3
Room
8.3
Pool
7.3
Breakfast
5.3
Wellness
4.4
WiFi
4.3
Location
9.4
Room
8.3
Service
8.3
Pool
7.7
Breakfast
5.1
WiFi
3.6
Location
9.4
Comfort
8.3
Room
8.0
Service
7.8
Breakfast
5.2
Location
9.5
Service
8.5
Comfort
8.4
Room
8.3
Value
5.1
Amenities
4.8
WiFi
2.0
10.0 Excellent
Pros: Professionalism was at an all time high. They exceeded my expectations of hospitality. Very close to shopping and food. Will highly recommend!
Cons: There wasn't a jacuzzi but that's not a deal breaker.
10.0 Excellent
Pros: Clean updated rooms. Location. Great staff
Cons: Parking fees a bit high
10.0 Excellent
Pros: location
Cons: sink would not drain and the elevators were very slow
10.0 Excellent
Pros: I like that the bedroom is separate from the sitting area the location was great I would definitely book there again
Cons: No
10.0 Excellent
Pros: Great location, very nice staff, nicely appointed room.
Cons:
6.0 Good
Pros: The pool and views were amazing. The cleaning staff were friendly. The hotel felt safe.
Cons: There was mould in my bathroom and blood on the wall. Complained about the mould, supervisor was sent immediately, but didn’t ever receive any apologies from staff. The room was actually quite dirty, and attention to detail when cleaning just wasn'
4.8 Okay
Pros: Bed comfortable
Cons: Staff was terribly rude
7.0 Good
Pros: There was a mix up with the room I booked. And they went above and beyond to accommodate!! Great job!
Cons:
10.0 Excellent
Pros: The price was amazing considering the location. The room was also very large and the rooftop pool had incredible views of Lake Michigan.
Cons: Nothing.
9.1 Excellent
Pros: Great location, nice staff.
Cons: Remotes for TV’s need new batteries or replaced hard to use.
9.0 Excellent
Pros: Very friendly staff.
Cons: Room contained only a shower stall as opposed to a shower/bathtub and the stall was equipped with a wall mounted showerhead as opposed to a tethered shower wand.
9.0 Excellent
Pros: Room was clean and comfortable
Cons: Room was a little hot had to have heat turned off . And still was a little warm
The Hilton Suites Chicago/Magnificent Mile hotel in downtown Chicago is an upscale all-suite property in a prime downtown Chicago location. Ask about our executive level access and amenities. Walk to Windy City hot spots like the John Hancock Center, beaches on Lake Michigan, Water Tower Place, Magnificent Mile shopping, American Girl, the Museum of Contemporary Art, and Northwestern University. Our modern, all suite-hotel provides comfortable, well-appointed two-room guest suites and executive accommodations featuring two flat-screen TVs, a refrigerator and a separate sitting room. Upgrade to a Lakeview Suite and enjoy breathtaking views of Lake Michigan. The Executive Level suites give you access to the Executive Lounge where you will receive complimentary breakfast in the morning and hors d'oeuvres and private (cash) bar in the evening. Whether for business travel, family vacation or weekend getaway, the hotel is a great value in the middle of everything Chicago has to offer. Our hotel is close to the food and fun of State and Rush Streets. We're only a mile north of the Chicago loop, and minutes away from Navy Pier, the famous Merchandise Mart and McCormick Place Convention Center. Chicago O'Hare and Chicago Midway Airports are 45 minutes or less travel time. Our guests enjoy a long list of in-room amenities, including high-speed internet access and our decadently comfortable Sweet Dreams beds. For your convenience, complimentary wireless high speed Internet access is available in the public lobby areas. Enjoy stunning city and lake views from our 30th floor rooftop Fitness Center, featuring a heated indoor pool with spectacular Lake Michigan views and a complete range of cardio equipment. Choose to dine in The Southern Cut Barbecue, which serves up all of your favorite American and barbecue dishes with a down home country feel, or Mirai Sushi, a traditional Japanese dining experience. As always, you can get your daily Starbucks fix at Blenz Coffee Bar and Pastry Shop, too.
Discover Chicago’s Gold Coast at from our hotel, ideally located on the Magnificent Mile. The Westin Michigan Avenue Chicago places you in the center of it all, within walking distance of shops, theater and downtown attractions including The Art Institute, Navy Pier, Grant Park and Wrigley Field. Find your respite in stylishly appointed hotel rooms and suites featuring expansive views, the Westin Heavenly® Bed and signature bath amenities. Indulge your love of surf and turf with distinctive fare at The Grill on the Alley, named to the Fine Dining Hall of Fame by Nation's Restaurant News. Plan flawless downtown meetings and celebrations in 36,820 square feet of well-appointed event space, enhanced by natural light, custom catering and expert planning. After a day of activity, reset your body in our WestinWORKOUT® Fitness Studio or soothe your senses at our Body Rituals Boutique Spa. An elevated hotel experience awaits you on the Magnificent Mile at The Westin Michigan Avenue Chicago.
Overall 8.7 Excellent
Based on 1,795 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Excellent
10.0
Pros: Employee Francesca, from house keeping was fabulous: friendly, accommodating and hard working.
Mediocre
3.0
Pros: location
Excellent
10.0
Pros: Love Westin’s!!! Staff was excellent and location was unbelievable.
Excellent
10.0
Mediocre
3.0
Pros: Location
Okay
5.0
Pros: IT WAS VERY COMFORTABLE. Clean as well.
Excellent
9.0
Pros: The staff was excellent.
Excellent
9.0
Pros: The location
Excellent
8.0
Pros: Location
Excellent
10.0
Pros: Fast check-in, clean rooms and great location accessible to greet shopping and restaurants.
Excellent
8.0
Pros: The Location is the best thing about this hotel.
Excellent
8.0
Pros: The price and location. Definitely deserves its rating.
Details
Reviews
Overall 8.7 Excellent
Based on 1,795 reviews
Beach
10.0
Location
9.4
Service
8.7
Cleanliness
8.4
Breakfast
7.9
Room
7.8
WiFi
7.0
Amenities
6.1
Wellness
5.8
Value
5.3
Location
9.3
Service
8.9
Cleanliness
8.6
Room
7.4
Comfort
6.2
Amenities
5.5
Value
5.3
Location
9.4
Service
8.5
Room
7.3
Comfort
6.7
Value
5.3
Location
9.5
Service
8.6
Room
7.2
Comfort
6.8
Vibe
6.4
10.0 Excellent
Pros: Employee Francesca, from house keeping was fabulous: friendly, accommodating and hard working.
Cons:
3.0 Mediocre
Pros: location
Cons: room smelled of over perfume, staff acted annoyed when room was not acceptable, public restroom had no toilet paper and stool in toilet, attempt to upset was way overpriced, room had no robes, staff in restaurant did not greet but walked past 2x before
10.0 Excellent
Pros: Love Westin’s!!! Staff was excellent and location was unbelievable.
Cons: No, everything perfect
10.0 Excellent
Pros:
Cons: My only complaint is there was no microwave in the room. Being the food was expensive, I brought my own but couldn't warm it up.
3.0 Mediocre
Pros: Location
Cons: Room was small, windows leaked huge puddles sure there is mold in the carpet my allergies were terrible, so bad I was snoring at night and coughing during the day. Expected better.
5.0 Okay
Pros: IT WAS VERY COMFORTABLE. Clean as well.
Cons: I was over charged.
9.0 Excellent
Pros: The staff was excellent.
Cons:
9.0 Excellent
Pros: The location
Cons: The elevator
8.0 Excellent
Pros: Location
Cons: Dated rooms - average cleanliness-
10.0 Excellent
Pros: Fast check-in, clean rooms and great location accessible to greet shopping and restaurants.
Cons:
8.0 Excellent
Pros: The Location is the best thing about this hotel.
Cons: I wasn't impressed with the staff-not very friendly and felt like I was a bother when I would ask a question. The hotel was not sold out and the room they chose had a view of the roof with the heating and cooling units..we were on the 4th floor.
8.0 Excellent
Pros: The price and location. Definitely deserves its rating.
Cons: The small size of the room. The cost of parking.
Discover Chicago’s Gold Coast at from our hotel, ideally located on the Magnificent Mile. The Westin Michigan Avenue Chicago places you in the center of it all, within walking distance of shops, theater and downtown attractions including The Art Institute, Navy Pier, Grant Park and Wrigley Field. Find your respite in stylishly appointed hotel rooms and suites featuring expansive views, the Westin Heavenly® Bed and signature bath amenities. Indulge your love of surf and turf with distinctive fare at The Grill on the Alley, named to the Fine Dining Hall of Fame by Nation's Restaurant News. Plan flawless downtown meetings and celebrations in 36,820 square feet of well-appointed event space, enhanced by natural light, custom catering and expert planning. After a day of activity, reset your body in our WestinWORKOUT® Fitness Studio or soothe your senses at our Body Rituals Boutique Spa. An elevated hotel experience awaits you on the Magnificent Mile at The Westin Michigan Avenue Chicago.
You'll be centrally located in Chicago with a stay at Ambassador Chicago, within a 15-minute walk of Chicago History Museum and 900 North Michigan Shops. Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. Planning an event in Chicago? This hotel has facilities measuring 8600 square feet (799 square meters), including conference space.
Overall 8.6 Excellent
Based on 2,189 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9.0
Pros: The hotel is chic and I enjoyed having access to an easy to grab breakfast in the morning as well as snack at night. The Staff was friendly and professional. The room was comfortable and I liked the brand of shampoo, conditioner, and lotions they used. I was in town for work and graduate school, so I enjoyed the fast wifi and ease of getting work done. I will stay here again.
Excellent
10.0
Pros: The quiet elegance
Excellent
9.0
Pros: Room was adequate and spacious for a city hotel Lobby and areas to relax there were good Location and area of the city was very good
Excellent
10.0
Pros: The room was very nice and the location is perfect
Excellent
10.0
Pros: What a cozy hotel. So nostalgic and grand
Excellent
10.0
Pros: Lobby with fire place and size of rooms and their decor
Excellent
10.0
Pros: The Republica toiletries! They were amazing!
Okay
5.0
Pros: The lobby and lounge area are lovely!
Okay
5.0
Pros: The location is nice for walking to restaurants and shops, it truly is a nice area to stay in. Lobby was beautiful.
Okay
5.0
Pros: The location
Excellent
10.0
Pros: This is our second stay at the Ambassador. The staff and location are excellent whether you want to walk downtown or visit areas north of the city.
Excellent
9.6
Pros: Great location
Details
Reviews
Overall 8.6 Excellent
Based on 2,189 reviews
Beach
10.0
Location
9.3
Service
8.5
Vibe
8.4
Amenities
7.8
Room
6.6
WiFi
6.3
Comfort
5.7
Value
4.9
Breakfast
3.2
Wellness
1.9
Beach
10.0
Location
9.5
Service
8.6
Food
6.4
Room
6.2
Comfort
5.7
Value
4.9
Breakfast
2.5
Location
9.3
Vibe
8.3
Service
8.3
Room
6.2
Comfort
5.6
Value
4.7
Location
9.2
Service
8.2
Room
5.8
Comfort
5.0
Location
9.3
Service
8.4
Vibe
7.3
Room
6.2
Breakfast
2.6
9.0 Excellent
Pros: The hotel is chic and I enjoyed having access to an easy to grab breakfast in the morning as well as snack at night. The Staff was friendly and professional. The room was comfortable and I liked the brand of shampoo, conditioner, and lotions they used. I was in town for work and graduate school, so I enjoyed the fast wifi and ease of getting work done. I will stay here again.
Cons: Small and subtle changes. The lighting in the breakfast area and the bar could be a bit brighter and more welcoming (its the winter so just makes things more gloomy). The staff was almost non existent at the coffee bar and check out desk sometimes in the morning. Otherwise they were very welcoming and professional.
10.0 Excellent
Pros: The quiet elegance
Cons: Not a single thing!
9.0 Excellent
Pros: Room was adequate and spacious for a city hotel Lobby and areas to relax there were good Location and area of the city was very good
Cons: Gym was poor- needed more up to date equipment A better layout in the area where moving coffee was served i.e. high back chairs
10.0 Excellent
Pros: The room was very nice and the location is perfect
Cons:
10.0 Excellent
Pros: What a cozy hotel. So nostalgic and grand
Cons:
10.0 Excellent
Pros: Lobby with fire place and size of rooms and their decor
Cons: No negatives
10.0 Excellent
Pros: The Republica toiletries! They were amazing!
Cons: It was further north than expected but still in a great area.
5.0 Okay
Pros: The lobby and lounge area are lovely!
Cons: Very small room, very uncomfortable bed, unprepared staff, poor tv connection.
5.0 Okay
Pros: The location is nice for walking to restaurants and shops, it truly is a nice area to stay in. Lobby was beautiful.
Cons: They would not give me rooms with 2 double beds without assessing a 35.00 per room per day upcharge fee. I had one manager take the charge down to 20.00 extra each room and another manager who took the fees off completely of one room. NOT HAPPY!!!
5.0 Okay
Pros: The location
Cons: There was nothing complimentary except for the bare minimums. No coffee and single-ply toilet paper! Not acceptable for a 4-star!
10.0 Excellent
Pros: This is our second stay at the Ambassador. The staff and location are excellent whether you want to walk downtown or visit areas north of the city.
Cons: Nothing
9.6 Excellent
Pros: Great location
Cons:
You'll be centrally located in Chicago with a stay at Ambassador Chicago, within a 15-minute walk of Chicago History Museum and 900 North Michigan Shops. Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. Planning an event in Chicago? This hotel has facilities measuring 8600 square feet (799 square meters), including conference space.
Steal the scene and experience the Gold Coast of Chicago like never before. Perfectly located on Lake Shore Drive, W Chicago - Lakeshore offers unlimited access to the very best of the city. You'll find everything you need to work and play in style - from sleek hotel rooms and suites with waterfront views to 14,000 square feet of venue space for amplified meetings and social gatherings. Break a sweat at FIT, which features all of the latest workout equipment. Make a splash at WET®, our heated indoor pool. Ignite your senses with inspired American cuisine prepared with a seasonal focus at CURRENT, our hotel restaurant. Socialize over cocktails at the Living Room, the place to see and be seen on the Gold Coast. Celebrate and succeed in dynamic event space, from intimate meeting rooms to the stunning 33rd-floor Altitude, overlooking the shores of Lake Michigan. Whatever brings you here, W Chicago - Lakeshore is ready to help you keep it fun.
Overall 8.4 Excellent
Based on 3,408 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9.0
Pros: The view
Good
7.0
Pros: The location was great with easy access and close to the Navy Pier. Staff was very nice
Excellent
10.0
Pros: The room,service,the bar and the food!
Excellent
9.0
Pros: Rooms were cool. Beds were comfortable. Nice relaxing spaces in the lobby.
Excellent
10.0
Pros: The W is just steps away from the most incredible Italian restaurant we've eaten at, Volare. Bar staff at the W and front desk personnel are always top notch and this is a repeat hotel for us whenever we visit Chicago. Just steps away from the Magnicificent Mile, nearly everything is within walking distance as well.
Excellent
8.0
Pros: Clean hotel, great staff, Across the street is the Navy Pier. The fitness center is nice.
Excellent
8.0
Pros: The hotel was in a good location for what we wanted. The decor was very nice and the staff attentive and friendly. Good fitness area as well.
Excellent
10.0
Pros: Great location and staff is very helpful.
Good
6.0
Pros: I had requested a bottle of prosceccos to come to the room. It took over an hour. Pool was dirty...Ugh!
Excellent
9.0
Excellent
9.0
Pros: Location.
Excellent
9.0
Pros: Bed was nice
Details
Reviews
Overall 8.4 Excellent
Based on 3,408 reviews
Location
9.3
Service
7.6
Room
7.1
Amenities
5.9
WiFi
5.9
Breakfast
5.3
Comfort
5.0
Food
4.9
Value
4.6
Location
9.3
Service
8.2
Amenities
6.0
Cleanliness
5.9
Room
5.5
Food
5.4
Value
4.9
Comfort
4.8
WiFi
3.9
Location
9.3
Service
7.7
Room
7.2
Amenities
6.2
Cleanliness
5.8
Breakfast
5.8
Comfort
5.0
Food
4.9
Value
4.7
WiFi
4.1
Location
9.4
Service
7.8
Room
6.7
Room
6.0
9.0 Excellent
Pros: The view
Cons: Bartender attitude sucked.
7.0 Good
Pros: The location was great with easy access and close to the Navy Pier. Staff was very nice
Cons: Toilet was clogged in our room, found garbage/bottle cap in our room, furniture was very uncomfortable and ran down
10.0 Excellent
Pros: The room,service,the bar and the food!
Cons:
9.0 Excellent
Pros: Rooms were cool. Beds were comfortable. Nice relaxing spaces in the lobby.
Cons: It's a bit off the beaten path. About .7 miles from MI Avenue. Also, no free breakfast. I paid over $50 for my daughter and I to have a lackluster buffet one morning at the hotel.
10.0 Excellent
Pros: The W is just steps away from the most incredible Italian restaurant we've eaten at, Volare. Bar staff at the W and front desk personnel are always top notch and this is a repeat hotel for us whenever we visit Chicago. Just steps away from the Magnicificent Mile, nearly everything is within walking distance as well.
Cons: Everything in Chicago is expensive, that's for sure. So I suppose my only complaint would be about the cost of everything relative to what it actually costs outside of Chicago. A hamburger and fries, for example, were $22 at the bar.
8.0 Excellent
Pros: Clean hotel, great staff, Across the street is the Navy Pier. The fitness center is nice.
Cons: No coffee maker in the room, requested a fridge but they did not have any available until the last night of our stay. Room had a minor odor as if someone previously smoked in it. There is a pool but no hot tub. Spa has closed.
8.0 Excellent
Pros: The hotel was in a good location for what we wanted. The decor was very nice and the staff attentive and friendly. Good fitness area as well.
Cons:
10.0 Excellent
Pros: Great location and staff is very helpful.
Cons: Just a bit noisy during the middle of the night.
6.0 Good
Pros: I had requested a bottle of prosceccos to come to the room. It took over an hour. Pool was dirty...Ugh!
Cons:
9.0 Excellent
Pros:
Cons: One of the robes provided had some stains on the shoulder and wasn’t usable
9.0 Excellent
Pros: Location.
Cons: Certain surfaces of the room we stayed in (#1005) were not wiped down. There was food and drink spots on our night stands and the desk that the tv sat on.
9.0 Excellent
Pros: Bed was nice
Cons:
Steal the scene and experience the Gold Coast of Chicago like never before. Perfectly located on Lake Shore Drive, W Chicago - Lakeshore offers unlimited access to the very best of the city. You'll find everything you need to work and play in style - from sleek hotel rooms and suites with waterfront views to 14,000 square feet of venue space for amplified meetings and social gatherings. Break a sweat at FIT, which features all of the latest workout equipment. Make a splash at WET®, our heated indoor pool. Ignite your senses with inspired American cuisine prepared with a seasonal focus at CURRENT, our hotel restaurant. Socialize over cocktails at the Living Room, the place to see and be seen on the Gold Coast. Celebrate and succeed in dynamic event space, from intimate meeting rooms to the stunning 33rd-floor Altitude, overlooking the shores of Lake Michigan. Whatever brings you here, W Chicago - Lakeshore is ready to help you keep it fun.
The Embassy Suites Chicago Downtown hotel is only three blocks from Michigan Avenue's Magnificent Mile and walking distance from the American Girl Place, Water Tower Place, Chicago Merchandise Mart, Chicago Apparel Center, Loyola University, House of Blues, Chicago Museum of Contemporary Art and the Rush Street night life. This full-service upscale all-suite hotel is just a short cab ride from Navy Pier, Grant Park, the Art Institute of Chicago, Shedd Aquarium, Field Museum, Lincoln Park Zoo, McCormick Place, Soldier Field - home of the Chicago Bears, the United Center - home of the Chicago Bulls & Chicago Black Hawks, Wrigley Field - home of the Chicago Cubs and US Cellular Field - home of the Chicago White Sox. Guests of the Embassy Suites Chicago Downtown hotel stay in NEWLY RENOVATED spacious two-room suites and receive a free cooked-to-order breakfast and an evening manager's reception Mondays- Fridays. High-speed internet access is available throughout the hotel. A free trolley shuttle (seasonal) to popular Navy Pier is one block from the hotel as is the CTA Red Line subway serving both the Loop as well as both Wrigley Field (Cubs) and U.S. Cellular Field (White Sox) stadiums.
Overall 8.4 Excellent
Based on 3,389 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Okay
5.0
Excellent
8.0
Pros: Excellent
Excellent
9.0
Pros: Exceptional breakfast... Nice location at the heart of town.... Lots of restaurant and food around.
Excellent
10.0
Pros: Great location! Loved the happy hour and breakfast options. The staff and set up was very efficient so they were able to serve a number of people in a short amount of time. Will definitely go back and stay at this hotel again!
Excellent
10.0
Pros: Clean room.We had living area with TV. Dining table area. 3 sink areas.Plenty of storage.TV in bedroom. Free breakfast was good. Comfortable bed.Good location.
Excellent
8.0
Pros: Location. Size of room. Afternoon drinks and appetizers.
Excellent
10.0
Pros: The cleanliness and the customer service was outstanding.
Excellent
10.0
Pros: Great hotel, clean, friendly staff, and nice gym! I didn’t get to eat the free breakfast but my nephew did and said everything was amazing! Fresh made to order food!!
Excellent
9.0
Pros: I would recommend
Poor
1.0
Pros: Water was off
Excellent
9.0
Pros: Everything, bed was very comfortable, food was delicious, the coffee in the room was tasty and the staff was friendly far beyond what I expected!!!
Excellent
10.0
Pros: Location and breakfast are great!
Details
Reviews
Overall 8.4 Excellent
Based on 3,389 reviews
Bar
9.8
Location
9.3
Breakfast
9.2
Value
7.9
Service
7.7
Room
6.8
Pool
5.0
WiFi
5.0
Wellness
3.4
Bar
9.9
Breakfast
9.0
Location
9.0
Value
7.3
Service
6.8
Cleanliness
6.1
Room
5.3
Pool
4.8
WiFi
4.0
Wellness
3.4
Bar
9.8
Location
9.5
Breakfast
9.2
Service
7.5
Cleanliness
6.6
Room
6.1
WiFi
3.5
Wellness
2.9
Location
9.4
Breakfast
9.3
Value
8.0
Service
7.0
Room
6.1
Comfort
6.1
5.0 Okay
Pros:
Cons: Carpets very stained. Breakfast was horrible. Supposed to be until 10:30 but by 10 everything was depleted, had to wait for plates, no bacon, french toast hard, melon not ripe.
8.0 Excellent
Pros: Excellent
Cons: Washcloths were used, disappeared and were not replaced. Brew-in-the-room coffee pods, tea bags and creamers were used and were not replaced. 2 Conditioners, 1 Shampoo and no Lotion in the bathroom. Looks like Housekeeping could use a checklist. I'll be returning in 2 weeks and am hoping for improvement.
9.0 Excellent
Pros: Exceptional breakfast... Nice location at the heart of town.... Lots of restaurant and food around.
Cons: Little far from Airport
10.0 Excellent
Pros: Great location! Loved the happy hour and breakfast options. The staff and set up was very efficient so they were able to serve a number of people in a short amount of time. Will definitely go back and stay at this hotel again!
Cons:
10.0 Excellent
Pros: Clean room.We had living area with TV. Dining table area. 3 sink areas.Plenty of storage.TV in bedroom. Free breakfast was good. Comfortable bed.Good location.
Cons: The front desk lady was SO hateful. We arrived on 10am train and only went to hotel to store our luggage.She made it very clear NOT to come back until at least 1:30.We were tired so at 3 we returned."We only guarantee 4pm check in. Come back later" REALLY
8.0 Excellent
Pros: Location. Size of room. Afternoon drinks and appetizers.
Cons: Room not clean. Mold in shower. Tips in couch cushion.
10.0 Excellent
Pros: The cleanliness and the customer service was outstanding.
Cons: There is no where for smokers to go other than outside. Quite the inconvenience when it's cold outside.
10.0 Excellent
Pros: Great hotel, clean, friendly staff, and nice gym! I didn’t get to eat the free breakfast but my nephew did and said everything was amazing! Fresh made to order food!!
Cons: Room, gym, breakfast
9.0 Excellent
Pros: I would recommend
Cons: N/a
1.0 Poor
Pros: Water was off
Cons: Water was off
9.0 Excellent
Pros: Everything, bed was very comfortable, food was delicious, the coffee in the room was tasty and the staff was friendly far beyond what I expected!!!
Cons:
10.0 Excellent
Pros: Location and breakfast are great!
Cons: Pool is small and shallow, no hot tub. Bathtub in room was gross and daughter would not bathe in it.
The Embassy Suites Chicago Downtown hotel is only three blocks from Michigan Avenue's Magnificent Mile and walking distance from the American Girl Place, Water Tower Place, Chicago Merchandise Mart, Chicago Apparel Center, Loyola University, House of Blues, Chicago Museum of Contemporary Art and the Rush Street night life. This full-service upscale all-suite hotel is just a short cab ride from Navy Pier, Grant Park, the Art Institute of Chicago, Shedd Aquarium, Field Museum, Lincoln Park Zoo, McCormick Place, Soldier Field - home of the Chicago Bears, the United Center - home of the Chicago Bulls & Chicago Black Hawks, Wrigley Field - home of the Chicago Cubs and US Cellular Field - home of the Chicago White Sox. Guests of the Embassy Suites Chicago Downtown hotel stay in NEWLY RENOVATED spacious two-room suites and receive a free cooked-to-order breakfast and an evening manager's reception Mondays- Fridays. High-speed internet access is available throughout the hotel. A free trolley shuttle (seasonal) to popular Navy Pier is one block from the hotel as is the CTA Red Line subway serving both the Loop as well as both Wrigley Field (Cubs) and U.S. Cellular Field (White Sox) stadiums.
Chicagos luxury boutique hotel, The Godfrey Hotel Chicago located in the downtown River North neighborhood, a few blocks from Michigan Avenue. With 221 abundantly sized guest rooms and suites and sophisticated amenities including a boutique spa, fitness center, a 4th floor retractable roof-scape lounge and meeting space. The high touch guest service experience is intuitively designed to ensure that you Discover Your element.
Overall 8.4 Excellent
Based on 2,819 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
10.0
Pros: The room was wonderful. The decor of the hotel was modern and fun. We especially enjoyed the outdoor area off the bar with an amazing view and comfortable seating around the fire pit.
Excellent
10.0
Pros: Great, modern and updated decor with beautiful room, bathroom and lobby. Nightlife at the hotel bar was lively and entertaining.
Okay
4.0
Pros: Valet service was very friendly and helpful.
Excellent
10.0
Pros: The cleanliness and concierge. He was very nice and helpful.
Excellent
8.0
Pros: The reduced price and location
Excellent
10.0
Pros: Modern look
Excellent
10.0
Pros: The 4th floor bar.
Excellent
8.0
Pros: Hotel is beautiful. Great location. 5th floor bar was great.
Excellent
8.0
Pros: solid rooftop, good happy hour
Excellent
10.0
Pros: Very clean!! Nice!
Excellent
10.0
Pros: It put us right where we wanted to be. We could walk out the door and be close to bars, shopping, and great food!
Mediocre
3.3
Pros: Location
Details
Reviews
Overall 8.4 Excellent
Based on 2,819 reviews
Location
9.2
Room
7.7
Bar
7.6
Breakfast
7.5
Service
7.2
WiFi
6.5
Comfort
6.0
Value
5.4
Wellness
4.7
Location
9.3
Food
7.8
Breakfast
7.7
Amenities
7.4
Bar
7.0
Service
6.9
Room
6.0
Comfort
5.7
Value
4.8
Location
9.3
Bar
7.7
Cleanliness
7.6
Room
7.4
Service
7.3
Comfort
5.9
Value
5.4
Location
9.0
Room
6.6
Service
6.5
Comfort
5.7
10.0 Excellent
Pros: The room was wonderful. The decor of the hotel was modern and fun. We especially enjoyed the outdoor area off the bar with an amazing view and comfortable seating around the fire pit.
Cons: No, the stay was perfect.
10.0 Excellent
Pros: Great, modern and updated decor with beautiful room, bathroom and lobby. Nightlife at the hotel bar was lively and entertaining.
Cons: Nothing I can think of
4.0 Okay
Pros: Valet service was very friendly and helpful.
Cons: This hotel was very noisy all night long. The carpet was very frayed, the floor lamp was broken, the towel bar was coming off the wall in bathroom (only place to hang anything) and the hook on the bathroom door was broken. Cheap, uncomfortable furniture.
10.0 Excellent
Pros: The cleanliness and concierge. He was very nice and helpful.
Cons: N/A
8.0 Excellent
Pros: The reduced price and location
Cons: a little "tired" for 41/2 stars
10.0 Excellent
Pros: Modern look
Cons: N/A
10.0 Excellent
Pros: The 4th floor bar.
Cons: No
8.0 Excellent
Pros: Hotel is beautiful. Great location. 5th floor bar was great.
Cons: Parking was $60.
8.0 Excellent
Pros: solid rooftop, good happy hour
Cons: No toothpaste in the room and slow room service
10.0 Excellent
Pros: Very clean!! Nice!
Cons: Parking was too expensive!
10.0 Excellent
Pros: It put us right where we wanted to be. We could walk out the door and be close to bars, shopping, and great food!
Cons:
3.3 Mediocre
Pros: Location
Cons: Hot dirty sheets
Chicagos luxury boutique hotel, The Godfrey Hotel Chicago located in the downtown River North neighborhood, a few blocks from Michigan Avenue. With 221 abundantly sized guest rooms and suites and sophisticated amenities including a boutique spa, fitness center, a 4th floor retractable roof-scape lounge and meeting space. The high touch guest service experience is intuitively designed to ensure that you Discover Your element.
Stay in the heart of the city at the Cambria Hotel Chicago Magnificent Mile. Enjoy stellar city views from our rooftop lounge, sit down for a meal at our restaurants or host an event in our meeting space. Connect with our free WiFi and experience nearby iconic attractions like Navy Pier and the Willis Tower. Room amenities include an HDTV, spa-like bathroom and coffee maker. Some rooms feature a sofa sleeper. No pets allowed. Celebrate Valentines Day with one of our King Suites. Your accommodations include champagne and an artisanal cheese platter. Daily parking is also included. Please note that guests booking more than 1 night will get the rose, vase, champagne and cheese platter on first night of stay only.
Overall 8.3 Excellent
Based on 2,898 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: Location was great - just off of Michigan Avenue - close to the Water Tower. Many restaurants in walking distance. Room was large and comfortable. TV appeared to be brand new. Gym was great for a hotel.
Excellent
10.0
Pros: Everything! The hotel is lovely. The room was very comfortable and the staff very kind and accommodating. I would highly recommend staying at the Cambria Hotel.
Excellent
10.0
Pros: Courteous staff greeted me when I checked in past midnight. Rooms had a new feel. Cleanliness was outstanding. Strongly recommend Cambria for anyone seeking to stay in Downtown Chicago. Price was great too.
Excellent
10.0
Pros: Location is great
Excellent
9.0
Pros: Someone checked in via email asking if everything was going well. The doorman and someone who worked for the hotel were very friendly.
Excellent
10.0
Pros: It is conveniently located to shopping and restaurants. Very welcoming lobby and staff.
Excellent
10.0
Pros: Location to where I was trying to be and the suite was nice. Easy to connect to WiFi and front desk answered fast.
Excellent
9.0
Pros: Location location
Okay
5.0
Good
7.0
Pros: Elevators suck. Do NOT stay on a high floor. Approx 7-15 min wait for an elevator. Worst situation I've ever seen. I took the stairs several times and I was on the 7th floor.
Excellent
9.0
Pros: Great location
Excellent
9.0
Pros: Great location and very friendly, helpful staff.
Details
Reviews
Overall 8.3 Excellent
Based on 2,898 reviews
Location
9.6
Wellness
9.0
WiFi
8.9
Cleanliness
8.1
Service
8.0
Room
7.9
Comfort
7.3
Bar
6.8
Food
6.3
Amenities
6.0
Breakfast
4.6
Location
9.7
Wellness
9.0
Cleanliness
8.2
Service
7.7
Room
6.9
Comfort
6.7
Bar
6.5
Amenities
6.1
Food
6.1
Breakfast
4.7
Location
9.5
Cleanliness
8.1
Service
7.8
Room
7.5
Comfort
7.4
Bar
6.8
Value
6.7
Food
5.9
Amenities
5.8
Breakfast
4.5
Location
9.7
Service
7.9
Cleanliness
7.7
Room
7.1
Comfort
7.0
Value
6.3
Amenities
5.6
Location
9.7
Service
8.1
Room
7.7
Vibe
7.4
Amenities
5.8
10.0 Excellent
Pros: Location was great - just off of Michigan Avenue - close to the Water Tower. Many restaurants in walking distance. Room was large and comfortable. TV appeared to be brand new. Gym was great for a hotel.
Cons: Valet parking was very expensive.
10.0 Excellent
Pros: Everything! The hotel is lovely. The room was very comfortable and the staff very kind and accommodating. I would highly recommend staying at the Cambria Hotel.
Cons: That I couldn't stay longer.
10.0 Excellent
Pros: Courteous staff greeted me when I checked in past midnight. Rooms had a new feel. Cleanliness was outstanding. Strongly recommend Cambria for anyone seeking to stay in Downtown Chicago. Price was great too.
Cons:
10.0 Excellent
Pros: Location is great
Cons: Found used clothes in the room nothing bad
9.0 Excellent
Pros: Someone checked in via email asking if everything was going well. The doorman and someone who worked for the hotel were very friendly.
Cons: I texted back to say our coffee pot wasn't working and it took 24 hours for them to get back. i knew however that if I contacted the front desk, they would make it right. The front desk people were not particularly friendly. We were not greeted warmly.
10.0 Excellent
Pros: It is conveniently located to shopping and restaurants. Very welcoming lobby and staff.
Cons:
10.0 Excellent
Pros: Location to where I was trying to be and the suite was nice. Easy to connect to WiFi and front desk answered fast.
Cons: N/A
9.0 Excellent
Pros: Location location
Cons:
5.0 Okay
Pros:
Cons: Staff/reception not accommodating
7.0 Good
Pros: Elevators suck. Do NOT stay on a high floor. Approx 7-15 min wait for an elevator. Worst situation I've ever seen. I took the stairs several times and I was on the 7th floor.
Cons: Elevator
9.0 Excellent
Pros: Great location
Cons: Ice machines not on our floor
9.0 Excellent
Pros: Great location and very friendly, helpful staff.
Cons: Strike going on. Come on and give the striker's what they need to survive.
Stay in the heart of the city at the Cambria Hotel Chicago Magnificent Mile. Enjoy stellar city views from our rooftop lounge, sit down for a meal at our restaurants or host an event in our meeting space. Connect with our free WiFi and experience nearby iconic attractions like Navy Pier and the Willis Tower. Room amenities include an HDTV, spa-like bathroom and coffee maker. Some rooms feature a sofa sleeper. No pets allowed. Celebrate Valentines Day with one of our King Suites. Your accommodations include champagne and an artisanal cheese platter. Daily parking is also included. Please note that guests booking more than 1 night will get the rose, vase, champagne and cheese platter on first night of stay only.
The Whitehall Hotel sits at the confluence of the city's civic and cultural life, allowing guests an upfront view of luxury, innovation and exploration. Exquisite dining, thrilling nightlife, phenomenal public transit, unforgettable neighborhoods, and an ineffable sense of history permeate the experience of staying at The Whitehall Hotel.
Overall 8.2 Excellent
Based on 5,451 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
8.8
Pros: Location, history
Excellent
8.8
Pros: Easy to walk to any place. Clean and quiet. Quick check in.
Excellent
10.0
Pros: classic, the loved the staff, they were so helpful
Good
6.0
Pros: The staff & location; the restaurant & bar.
Excellent
9.4
Pros: Location was awesome. Staff was excellent.
Good
7.0
Pros: Location
Excellent
10.0
Pros: Location Location Location
Okay
4.0
Pros: Location
Excellent
10.0
Pros: Great spot for seeing a play at Broadway playhouse and eating Francesca!! Loved it!
Okay
5.0
Pros: Nothing. Location was good.
Excellent
10.0
Pros: The room was great!
Excellent
9.0
Pros: Really lovely hotel in a perfect location, only a couple of minutes walk from the Magnificent Mile! Not to mention it was very reasonably priced.
Details
Reviews
Overall 8.2 Excellent
Based on 5,451 reviews
Location
9.6
Service
8.8
WiFi
6.8
Cleanliness
6.3
Room
5.8
Breakfast
4.9
Vibe
4.4
Wellness
4.1
Amenities
3.8
Location
9.9
Service
9.1
Bar
7.4
Value
7.2
Comfort
6.3
Cleanliness
6.1
Room
5.9
Breakfast
4.9
Amenities
3.8
Wellness
3.4
Vibe
3.3
Location
9.4
Service
9.1
Comfort
6.1
Cleanliness
6.0
Value
5.7
Room
5.4
WiFi
4.6
Breakfast
4.4
Amenities
3.8
Vibe
3.5
Location
9.7
Service
8.4
Value
6.6
Comfort
6.4
Cleanliness
5.8
Room
5.1
Breakfast
4.6
Vibe
3.8
Amenities
3.8
Location
9.6
Service
8.8
Value
6.5
Cleanliness
5.7
Room
4.5
Vibe
3.8
8.8 Excellent
Pros: Location, history
Cons: Bathroom paint peeling and shower head did not work properly. Leaking.
8.8 Excellent
Pros: Easy to walk to any place. Clean and quiet. Quick check in.
Cons:
10.0 Excellent
Pros: classic, the loved the staff, they were so helpful
Cons:
6.0 Good
Pros: The staff & location; the restaurant & bar.
Cons: 1t. room they gave me had no hot water, the sink did not drain, the wifi was almost nonexistent, the hotel needs to be updated. I had an emergency and had to return home so I check out 2 days early and I could not get back the money for the 2 day's.
9.4 Excellent
Pros: Location was awesome. Staff was excellent.
Cons: The bar didn’t open till 4pm. The carpet in the room was kind of dirty. I couldn’t let my son crawl around on it. Very cool hotel though.
7.0 Good
Pros: Location
Cons: $50 parking
10.0 Excellent
Pros: Location Location Location
Cons: All was great.
4.0 Okay
Pros: Location
Cons: Difficult to regulate room temperature - either too warm or too cold. Temperature in restaurant was cold - people eating with coats on. Staff forgot to give us our wake up call.
10.0 Excellent
Pros: Great spot for seeing a play at Broadway playhouse and eating Francesca!! Loved it!
Cons: I have no recommendations. Everything i needed was there!!
5.0 Okay
Pros: Nothing. Location was good.
Cons: The stuff behaviour was rude.
10.0 Excellent
Pros: The room was great!
Cons: Nothing really
9.0 Excellent
Pros: Really lovely hotel in a perfect location, only a couple of minutes walk from the Magnificent Mile! Not to mention it was very reasonably priced.
Cons: Nothing
The Whitehall Hotel sits at the confluence of the city's civic and cultural life, allowing guests an upfront view of luxury, innovation and exploration. Exquisite dining, thrilling nightlife, phenomenal public transit, unforgettable neighborhoods, and an ineffable sense of history permeate the experience of staying at The Whitehall Hotel.
Imagine finding your own intimate, little haven in the heart of Chicagos Gold Coast. At Claridge House, youll wake up in a true neighborhood that feels worlds away from a typical big city hotel experience. You can start your day with a stroll to the lake front or a jog in Lincoln Park before discovering a new caf for lunch. A stay at Claridge House feels more like a homecoming, and its always easy to enjoy Chicago like a local.When not exploring the Windy City, relax in one of 165 newly renovated guest rooms featuring a chic, residence-style dcor. Sip a martini or snack on appetizers at Juniper. Close a quick deal in our beautiful boardroom. Work up a sweat in our movement studio or get a pedicure and massage at our onsite spa. And breathe easy were 100% smoke-free.Claridge House is your home in the heart of Chicago's Gold Coast.
Overall 8.2 Excellent
Based on 1,284 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: It was very nice and the location was great. Room was clean and the staff was very nice.
Excellent
10.0
Pros: Walking distance to lots, Uber/Lyft rides to & from were pretty inexpensive no matter what part of town. Rooms were clean, all staff members were more than helpful & friendly. Local friends were shocked at the price for the location as well!
Okay
5.0
Pros: Location
Excellent
10.0
Pros: Everything especially the ambiance/style of the hotel.
Mediocre
3.0
Pros: I didnt like it. I wont be coming back.
Excellent
8.0
Pros: Comfortable beds
Good
6.0
Pros: Hotel staff was friendly and responsive.
Okay
4.0
Pros: The bed was comfortable.
Excellent
9.0
Pros: The location and coziness of the room.
Excellent
8.0
Pros: Clean and location
Excellent
10.0
Pros: Window view was awesome! Location is just about perfect, because it's walkable distances to all best sighseeing places. Definately will come back some day...
Excellent
8.0
Pros: The staff at the front desk was extremely polite and very helpful
Details
Reviews
Overall 8.2 Excellent
Based on 1,284 reviews
Location
9.1
WiFi
8.0
Service
7.6
Room
6.2
Cleanliness
6.1
Breakfast
6.1
Comfort
5.0
Location
9.2
Bar
9.1
Food
7.4
Service
7.1
Cleanliness
6.4
Breakfast
6.2
Room
5.6
Comfort
4.8
Location
9.3
Service
7.5
Vibe
6.7
Value
5.7
Comfort
5.6
Cleanliness
5.4
Room
5.4
Location
9.0
Service
7.4
Room
5.2
Comfort
5.1
Location
9.1
Service
7.4
Vibe
6.4
Room
5.6
Comfort
5.1
10.0 Excellent
Pros: It was very nice and the location was great. Room was clean and the staff was very nice.
Cons: The beds are firm, which could be a positive for some people, but rough on a side sleeper. Parking is expensive, but that’s to be expected based on location.
10.0 Excellent
Pros: Walking distance to lots, Uber/Lyft rides to & from were pretty inexpensive no matter what part of town. Rooms were clean, all staff members were more than helpful & friendly. Local friends were shocked at the price for the location as well!
Cons:
5.0 Okay
Pros: Location
Cons: Front desk staff were very unhelpful. When I asked for heip getting taxi to airport because of early departure was told I could go out front and flag one down. On checking out I asked for receipt. Was told I couldn't have one - have much more !!!
10.0 Excellent
Pros: Everything especially the ambiance/style of the hotel.
Cons: Nothing.
3.0 Mediocre
Pros: I didnt like it. I wont be coming back.
Cons: I was upset that the hotel charged me for parking, when i didnt park there. I even have proof where i parked. It made me feel like there trying to take out money any way they can.
8.0 Excellent
Pros: Comfortable beds
Cons: We do not like the “urban fee!†Next time we go to Chicago we will do our best not to stay in a hotel that charges “urban fees.â€
6.0 Good
Pros: Hotel staff was friendly and responsive.
Cons: Hotel room was miniscule and closet was barely big enough to hang a winter coat. No furniture/drawer space for other clothes. However, it was spotlessly clean and quiet. I had hoped for a hotel in River North. At Dearborn & Division, it far away...
4.0 Okay
Pros: The bed was comfortable.
Cons: The room was dirty. The phone and bathroom door were broken. The room was smaller than a lot of European hotels.
9.0 Excellent
Pros: The location and coziness of the room.
Cons: There was hair in my shower and on my pillowcases. I had to clean the shower prior to using it and decided against using any pillows during my stay.
8.0 Excellent
Pros: Clean and location
Cons: Missing a free breakfast
10.0 Excellent
Pros: Window view was awesome! Location is just about perfect, because it's walkable distances to all best sighseeing places. Definately will come back some day...
Cons: Espresso in hotel was great, except of it has been served without a plate and spoon. Didn't find a shoehorn in the room.
8.0 Excellent
Pros: The staff at the front desk was extremely polite and very helpful
Cons: There was no microwave in the room. They could have had 1 at each floor instead of us having to get down to second floor each time we wanted to heat our food. The room was small too.
Imagine finding your own intimate, little haven in the heart of Chicagos Gold Coast. At Claridge House, youll wake up in a true neighborhood that feels worlds away from a typical big city hotel experience. You can start your day with a stroll to the lake front or a jog in Lincoln Park before discovering a new caf for lunch. A stay at Claridge House feels more like a homecoming, and its always easy to enjoy Chicago like a local.When not exploring the Windy City, relax in one of 165 newly renovated guest rooms featuring a chic, residence-style dcor. Sip a martini or snack on appetizers at Juniper. Close a quick deal in our beautiful boardroom. Work up a sweat in our movement studio or get a pedicure and massage at our onsite spa. And breathe easy were 100% smoke-free.Claridge House is your home in the heart of Chicago's Gold Coast.
With a stay at Raffaello Hotel, you'll be centrally located in Chicago, within a 5-minute walk of John Hancock Center and Water Tower Place. Featured amenities include complimentary wired Internet access, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
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Overall 8.1 Excellent
Based on 5,108 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Good
6.0
Pros: the bar was fantastic
Poor
1.0
Pros: Price and location
Good
7.0
Pros: location
Excellent
10.0
Pros: Location was phenomenal. @ doors down from the Hancock, and a block from Michigan Avenue. Amazing views and the hotel was very upscale looking.
Okay
5.8
Pros: It was located in a good area of downtown.
Excellent
8.0
Pros: The king suites were pretty good. The staff was very friendly and helpful. The location was perfect for where we needed to go in Chicago. Drum bar was ahhhhhhmazing!!
Mediocre
2.0
Pros: It was bad from checkin onwarsd. The concierge had serious attitude issues and check in was crappy too . Kept us waiting and didn't bother to call us even when room was ready. ..an overall horrendous experience...!!!!!
Okay
5.8
Pros: Location
Excellent
9.6
Pros: Tradicional
Excellent
8.0
Pros: perfect location clean&hot rooms
Okay
4.0
Pros: The staff was so incredibly helpful. They had suggestions, went out of their way to assist you, but weren’t pushy. The bar on the top floor was beautiful and a great place to have so close.
Excellent
9.6
Pros: A few steps to the mag mile.
Details
Reviews
Overall 8.1 Excellent
Based on 5,108 reviews
Location
9.4
Service
7.5
Bar
7.2
Comfort
6.4
Room
5.8
Vibe
4.7
Cleanliness
4.2
Food
4.2
WiFi
4.2
Amenities
3.2
Breakfast
2.6
Location
9.1
Service
7.1
Bar
6.8
Value
6.3
Comfort
5.4
Room
4.7
Food
4.3
Vibe
3.7
Cleanliness
3.5
Amenities
2.8
Breakfast
2.6
WiFi
2.2
Location
9.8
Bar
7.1
Service
7.1
Comfort
6.6
Room
5.4
Food
4.4
Cleanliness
3.7
Vibe
3.1
Amenities
2.8
WiFi
2.8
Breakfast
2.4
Location
9.4
Service
6.9
Comfort
6.5
Room
5.7
Food
3.8
Cleanliness
3.7
Vibe
3.5
Amenities
2.8
WiFi
2.8
Breakfast
2.4
Location
9.5
Service
7.6
Bar
7.3
Value
6.5
Comfort
6.2
Room
5.3
Vibe
4.5
Cleanliness
4.0
Amenities
3.8
Food
3.8
Breakfast
2.9
6.0 Good
Pros: the bar was fantastic
Cons: change the carpet, more towels, and washcloths
1.0 Poor
Pros: Price and location
Cons: Not a 4-star hotel by any means. Old and dumpy room with stained carpets, lack of linen, small bathrooms, small elevator, no coffee in room, no alarm clock in room, no vending machines or available snack (or even water) avail at times.
7.0 Good
Pros: location
Cons: not sure it's really 4-star... it was a little beat up
10.0 Excellent
Pros: Location was phenomenal. @ doors down from the Hancock, and a block from Michigan Avenue. Amazing views and the hotel was very upscale looking.
Cons: Room wasn't ready when we got there, and it was also pretty warm. Turned the AC way down, but it still didn't cool it enough. You could also hear everything perfectly clear through the doors.
5.8 Okay
Pros: It was located in a good area of downtown.
Cons: They didn’t offer complimentary cleaning or anything so we didn’t get anyone come up to our room to clean it. I called them and they said they only clean it when we leave. I had to call for extra towels but they didn’t take the dirty ones and it was so trash. The rooms were also soooo hot. Our in room thermostat was probably just for show as it didn’t work. We put it to 40 degrees and we still had to open a window and felt hot. The elevators were slow and the rooms were kind of dingy. Next time I’m staying at the Hilton.
8.0 Excellent
Pros: The king suites were pretty good. The staff was very friendly and helpful. The location was perfect for where we needed to go in Chicago. Drum bar was ahhhhhhmazing!!
Cons: I was not overly impressed. This is definitely a hotel that’s focused more on business travelers. The elevators were extremely small. A lot of hotel accommodations I was used to were not available at this hotel.
2.0 Mediocre
Pros: It was bad from checkin onwarsd. The concierge had serious attitude issues and check in was crappy too . Kept us waiting and didn't bother to call us even when room was ready. ..an overall horrendous experience...!!!!!
Cons: Just the attitude of the overall attitude of the concierge and check-in folks. They simply didn't bother with servicing us and displayed a lousy attitude.
5.8 Okay
Pros: Location
Cons: I have been staying in a Grand king suite! No service at all! The site didn’t say that there is no service at all! The room hasn’t been cleaned during my stay at all. The description of my room differed from the reality. There was no a single mentioning that the hotel is now being turned into Airbnb and there is no cleaning or room service provided. I’ve arrived after 6 pm, nothing was found in the room which would allow me to make a cup of tea: no kettle, no coffee machine no cups, no cutlery, no plate, etc. There was a microwave only but to cook anything, even to make a tea I had to buy some cooking stuff. The small cafe downstairs was closed at 6 pm! If I were advised properly on that I’d be more prepared. When I once asked to clean my room I was answered that there is an extra charge for that. Good news! You can ask for more towels! But nobody was ready to take the used towels before you check out. I’ve arranged though to have the used towels collected from my room. But I believe it was a special courtesy given by a staff just to make me pleased a bit. So, my experience is poor. I’ve been staying in this hotel almost every time I am in Chicago. What will be my next place to stay? We will see :(
9.6 Excellent
Pros: Tradicional
Cons: Small twin beds
8.0 Excellent
Pros: perfect location clean&hot rooms
Cons:
4.0 Okay
Pros: The staff was so incredibly helpful. They had suggestions, went out of their way to assist you, but weren’t pushy. The bar on the top floor was beautiful and a great place to have so close.
Cons: Bathroom door didn’t close, holes in the ceiling where fixtures should be, ripping dirty carpet exposing screws, showerhead came out of the wall, scuffed and scraped furniture, etc. A big room but not set up for four people. Not worth the cost.
9.6 Excellent
Pros: A few steps to the mag mile.
Cons:
With a stay at Raffaello Hotel, you'll be centrally located in Chicago, within a 5-minute walk of John Hancock Center and Water Tower Place. Featured amenities include complimentary wired Internet access, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Millennium Knickerbocker Chicago is centrally located in Chicago, a 3-minute walk from John Hancock Center and 7 minutes by foot from Museum of Contemporary Art. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Planning an event in Chicago? This hotel has facilities measuring 4961 square feet (461 square meters), including conference space. Self parking (subject to charges) is available onsite.
Overall 8.1 Excellent
Based on 3,956 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
7.0
Pros: Location in relation to things we wanted to do.
Excellent
10.0
Pros: The location, the comfort, the bar area, the service!!
Okay
4.2
Pros: In the heart of downtown, everything is in walking distance.
Excellent
10.0
Pros: It was comfortable, clean and the location was fantastic! On the TV you could sign into your Netflix account and enjoy Netflix while lying in bed. Everything about this hotel was great and it is by far one of the best places I've ever stayed in because of the amenities and friendly staff!
Mediocre
3.0
Pros: Location.
Excellent
10.0
Pros: Clean and right in the city
Mediocre
3.0
Pros: The location
Excellent
8.8
Pros: Location and appearance.
Excellent
10.0
Pros: The location was fabulous!
Good
7.0
Pros: Ideal downtown location
Good
7.0
Pros: The location was excellent! Uber rides were always close. The staff was very polite and tried to as helpful as the could.
Good
6.0
Pros: Ricky?, the bellman was always friendly and helpful.
Details
Reviews
Overall 8.1 Excellent
Based on 3,956 reviews
Beach
9.8
Location
9.4
Service
7.3
WiFi
7.2
Food
6.4
Room
6.3
Cleanliness
6.1
Breakfast
5.4
Comfort
5.1
Amenities
4.7
Wellness
3.1
Location
9.5
Bar
7.5
Service
7.1
Vibe
6.2
Cleanliness
6.0
Food
6.0
Room
5.5
Amenities
5.2
Breakfast
4.7
Comfort
4.5
Location
9.3
Service
6.3
Vibe
6.1
Room
6.0
Food
5.9
Cleanliness
5.8
Breakfast
5.8
Value
5.7
Comfort
5.1
Amenities
4.6
Location
9.1
Service
6.9
Cleanliness
6.1
Room
5.8
Comfort
5.3
Vibe
5.3
Value
5.2
Amenities
4.4
Location
9.4
Service
7.3
Cleanliness
6.4
Room
6.2
Vibe
5.4
Comfort
5.2
Amenities
4.3
7.0 Good
Pros: Location in relation to things we wanted to do.
Cons: Rain shower, no microwave, extra fees- $15 per day for wifi and excercise room that was not known when the room was booked. We did not use either. The staff at the bar were not as professional as anticipated for being in Chicago.
10.0 Excellent
Pros: The location, the comfort, the bar area, the service!!
Cons:
4.2 Okay
Pros: In the heart of downtown, everything is in walking distance.
Cons: I stayed in a king size room & it was no where near a king size room. No space at all. The shower leaked every time I showered. It needs major upgrades!
10.0 Excellent
Pros: It was comfortable, clean and the location was fantastic! On the TV you could sign into your Netflix account and enjoy Netflix while lying in bed. Everything about this hotel was great and it is by far one of the best places I've ever stayed in because of the amenities and friendly staff!
Cons: Nothing this hotel was exceptional
3.0 Mediocre
Pros: Location.
Cons: I understand this is a historic hotel, but very outdated, raggedy, stained carpet, terrible view. The lady at the front desk was very nice, other staff was not attentive to guests, waited 7-10 minutes for valet never saw anyone, self parked! Terrible smel
10.0 Excellent
Pros: Clean and right in the city
Cons: Nothing
3.0 Mediocre
Pros: The location
Cons: It was very hot in the room and the air didn't work. Our last day there we didn't have any bath towels in our room. Room cleaning came in and took our old towels but didn't replace them.
8.8 Excellent
Pros: Location and appearance.
Cons: I didn’t like that they lock the thermostat in the rooms. My room was 75 degrees and I couldn’t sleep the whole time I was there
10.0 Excellent
Pros: The location was fabulous!
Cons: no
7.0 Good
Pros: Ideal downtown location
Cons: The hotel failed to quote a fee that they deducted from our room deposit.
7.0 Good
Pros: The location was excellent! Uber rides were always close. The staff was very polite and tried to as helpful as the could.
Cons: Couldn't get my two rooms on the same floor. The first room they gave us was dirty, not clean at all mattresses were stood up on a wall. Valet service took a long time to get our car when needed. Facilities are starting to look worn out.
6.0 Good
Pros: Ricky?, the bellman was always friendly and helpful.
Cons: The Front Desk was consistently under staffed. Raphael the bartender was gruff and basically rude. I was very disappointed that I had to upgrade to obtain the double beds that I had confirmed prior to my stay.
Millennium Knickerbocker Chicago is centrally located in Chicago, a 3-minute walk from John Hancock Center and 7 minutes by foot from Museum of Contemporary Art. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Planning an event in Chicago? This hotel has facilities measuring 4961 square feet (461 square meters), including conference space. Self parking (subject to charges) is available onsite.
A stay at Warwick Allerton - Chicago places you in the heart of Chicago, steps from Michigan Avenue and Northwestern Memorial Hospital. Featured amenities include a 24-hour business center, express check-in, and express check-out.
Overall 8.0 Excellent
Based on 7,254 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Good
7.5
Pros: Very close to Northwestern medical center
Excellent
8.0
Excellent
8.8
Pros: Very good location, in the centre of the Magnificent Mile. 15 minute walk to Navy Pier to the west. 30 minute walk to Lincoln Park to the north and 30 minute walk to the museums to the south. Room was cleaned well everyday. Lots and lots of restaurants around the hotel.
Excellent
8.8
Pros: Great location
Excellent
8.0
Pros: The location was 5-10 mins from everywhere we wanted to go
Excellent
10.0
Pros: Locale
Excellent
8.0
Pros: Great location, comfortable room
Excellent
9.2
Pros: - The housekeeping lady - Gilda made sure I was well taken care of, no worries about towels or amenities needed. - The bed is really comfortable. - The location of the hotel is excellent.. within Magnificent Mile and therefore easy access to many places. - There is a microwave oven in my room that I can make use of to heat up food. - The room I stayed in was good.. no complain. - Before staying, I read about the elevators being confusing and was worried.. but actually, it’s not that bad.. just need to remember that the elevators located on the inside gives access to all levels and we’re fine. - Lots of tv channels to choose from - My check in and check out was smooth and easy.. only saw 1 staff who were really unfriendly but thank goodness I don’t have to deal with her. - Internet connection was good.. except for my last few days of stay.. but that got solved quickly too.
Excellent
9.6
Pros: The location is perfect!
Okay
5.0
Pros: Great location
Excellent
10.0
Pros: Location of the hotel was perfect for what we needed. Great location to shopping and tons of restaurants. Room was clean and well appointed. Sunday brunch was a bit pricey so we didn’t eat at the hotel.
Okay
5.0
Pros: They didn’t clean our room and locked us out if our room on the 2nd night of stay!
Details
Reviews
Overall 8.0 Excellent
Based on 7,254 reviews
Location
9.5
Service
6.7
Cleanliness
6.2
Bar
5.9
Room
5.9
Breakfast
5.8
Vibe
5.8
Value
5.8
WiFi
5.2
Comfort
4.4
Amenities
4.2
Location
9.6
Service
7.0
Room
6.6
Value
6.3
Breakfast
6.2
Bar
5.9
Vibe
5.8
Cleanliness
5.6
Comfort
5.3
Amenities
4.1
WiFi
3.7
Location
9.4
Service
6.9
Cleanliness
6.4
Breakfast
6.2
Bar
5.7
Vibe
5.7
Room
5.1
Amenities
4.2
Comfort
3.7
WiFi
3.5
Location
9.9
Room
6.6
Service
6.4
Cleanliness
6.2
Food
6.2
Breakfast
5.7
Vibe
5.5
Value
5.2
Comfort
4.8
Amenities
4.3
WiFi
3.7
Location
9.4
Cleanliness
6.2
Service
6.1
Room
5.7
Value
5.3
Breakfast
5.1
Vibe
5.1
Comfort
4.7
Amenities
3.8
WiFi
3.7
7.5 Good
Pros: Very close to Northwestern medical center
Cons: Wasn’t told that bar/restaurant would not be available during our stay
8.0 Excellent
Pros:
Cons: Access to a microwave would’ve been great to have.
8.8 Excellent
Pros: Very good location, in the centre of the Magnificent Mile. 15 minute walk to Navy Pier to the west. 30 minute walk to Lincoln Park to the north and 30 minute walk to the museums to the south. Room was cleaned well everyday. Lots and lots of restaurants around the hotel.
Cons:
8.8 Excellent
Pros: Great location
Cons: No room service. Bar shuts at midnight
8.0 Excellent
Pros: The location was 5-10 mins from everywhere we wanted to go
Cons: The rooms are extremely small.
10.0 Excellent
Pros: Locale
Cons:
8.0 Excellent
Pros: Great location, comfortable room
Cons: Renovations meant that breakfast was limited and the restaurant wasn’t open
9.2 Excellent
Pros: - The housekeeping lady - Gilda made sure I was well taken care of, no worries about towels or amenities needed. - The bed is really comfortable. - The location of the hotel is excellent.. within Magnificent Mile and therefore easy access to many places. - There is a microwave oven in my room that I can make use of to heat up food. - The room I stayed in was good.. no complain. - Before staying, I read about the elevators being confusing and was worried.. but actually, it’s not that bad.. just need to remember that the elevators located on the inside gives access to all levels and we’re fine. - Lots of tv channels to choose from - My check in and check out was smooth and easy.. only saw 1 staff who were really unfriendly but thank goodness I don’t have to deal with her. - Internet connection was good.. except for my last few days of stay.. but that got solved quickly too.
Cons: - The doors are too close to each other so can hear well when neighbors come and go. - No indoor slippers.. was expecting at least a pair for us to get out of shoes and socks.. - There is a microwave oven but no dish for us to put our food in. . Gotta be creative.
9.6 Excellent
Pros: The location is perfect!
Cons:
5.0 Okay
Pros: Great location
Cons: The check in time is very late! 4pm! I arrived from my travels around 3:30 and they wanted to charge $25 for "early" check in. Came back for 4p to wait almost 30 minutes in a line with everyone. Not what I'd expect from a 4 star hotel.
10.0 Excellent
Pros: Location of the hotel was perfect for what we needed. Great location to shopping and tons of restaurants. Room was clean and well appointed. Sunday brunch was a bit pricey so we didn’t eat at the hotel.
Cons: No everything was good
5.0 Okay
Pros: They didn’t clean our room and locked us out if our room on the 2nd night of stay!
Cons:
A stay at Warwick Allerton - Chicago places you in the heart of Chicago, steps from Michigan Avenue and Northwestern Memorial Hospital. Featured amenities include a 24-hour business center, express check-in, and express check-out.
The Hotel Felix opened in Spring of 2009 after a USD 50 million dollar redevelopment. As downtown Chicago's first Silver LEED's certified hotel in river north area- Hotel Felix is eco friendly delivers an enriching experience that not only benefits our guests but the environment as well with the use of Organic materials and Renewable resources. guests will feel happy.naturally.Other amenities - Spa onsite with private treatment rooms.Restaurant.Business Center.Fitness Center and Meeting rooms. The rooms include iHome system. in room safe large enough for most laptops. upgraded bath amenities and robes in each room.Valet parking is available at a charge of USD 60 per night subject to change without notice, located offsite.Restaurant - Taketie-Sushi Bar Open daily from 5pm to 10pmRoom Service is Available Daily.
Overall 7.6 Good
Based on 2,911 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10.0
Pros: Hotel Staff
Okay
4.0
Pros: The location was great!
Good
7.5
Pros: Close to plenty of restaurants and bars
Excellent
8.0
Pros: Location and comfort of the hotel.
Excellent
9.0
Pros: Friendly staff, good location, free water and coffee, worked to satisfy our requests
Mediocre
2.0
Pros: Location
Excellent
8.0
Pros: The staff was amazing. Great location also.
Good
7.0
Pros: The location is great! Very central and walking distance to the heart of Chicago
Good
7.0
Pros: Nice toiletries, loved the Chromecast in the room. Good location.
Okay
5.0
Pros: It was in a great location and it was very nice inside.
Good
7.0
Pros: The rooms were small but very clean
Mediocre
3.0
Details
Reviews
Overall 7.6 Good
Based on 2,911 reviews
Location
9.5
WiFi
7.9
Service
7.5
Bar
6.8
Value
6.6
Cleanliness
6.0
Amenities
5.9
Room
5.2
Wellness
5.0
Breakfast
3.9
Comfort
3.6
Location
9.5
Service
6.9
Value
6.5
Amenities
5.8
Cleanliness
5.6
Room
5.3
Comfort
3.9
Location
9.3
Service
7.0
Value
6.4
Amenities
6.2
Cleanliness
5.8
Room
4.2
Comfort
3.2
Location
9.6
Service
7.8
Cleanliness
5.5
Room
5.0
Comfort
3.5
Location
9.4
Value
6.7
Service
6.3
Room
5.0
Comfort
3.8
10.0 Excellent
Pros: Hotel Staff
Cons:
4.0 Okay
Pros: The location was great!
Cons: My room was not clean! The toilet seat at urine on it. Incredibly tiny room.
7.5 Good
Pros: Close to plenty of restaurants and bars
Cons:
8.0 Excellent
Pros: Location and comfort of the hotel.
Cons: Yes, I didn't appreciate the sounds of construction. Luckily, I woke up on my own. It was very loud.
9.0 Excellent
Pros: Friendly staff, good location, free water and coffee, worked to satisfy our requests
Cons: Very small rooms
2.0 Mediocre
Pros: Location
Cons: Extra urban fee for cheap bottles of water and internet. They said it was their 'resort fee' and every hotel in Chicago charges it. I would compare the hotel and room to an upscale hostel, not a 4 star hotel. It lacked room even for a basic coffee maker.
8.0 Excellent
Pros: The staff was amazing. Great location also.
Cons: The room was very, very small. Hotel parking option was very expensive (we chose a different service). No coffee maker, fridge or microwave in room. No fan in bathroom.
7.0 Good
Pros: The location is great! Very central and walking distance to the heart of Chicago
Cons: The rooms are old and small. They didn’t even provide cups in the room to get water from the sink, so if you are thirsty, you either have to drink straight from the sink or be forced to purchase a tiny $3 bottle of water from the room.
7.0 Good
Pros: Nice toiletries, loved the Chromecast in the room. Good location.
Cons: Bedsheets were high polyester count, room was a bit cramped but not loud. Shower had hair and countertops still a bit dirty.
5.0 Okay
Pros: It was in a great location and it was very nice inside.
Cons: Rude staff. Charged a $60 deposit I wasn't aware of.$60 for hotel parking. Charged $7 AFTER we left. Way overpriced (as advertised)
7.0 Good
Pros: The rooms were small but very clean
Cons: The creepy off duty employee in his street clothes and winter gear trying to hit on or talk to the lady checking me in.
3.0 Mediocre
Pros:
Cons: Too many extra charges!!!!! Room was small and no water boiler no coffee machine. 2 bottles of regular charge me 13.35!and a urban charge for no reason!!!
The Hotel Felix opened in Spring of 2009 after a USD 50 million dollar redevelopment. As downtown Chicago's first Silver LEED's certified hotel in river north area- Hotel Felix is eco friendly delivers an enriching experience that not only benefits our guests but the environment as well with the use of Organic materials and Renewable resources. guests will feel happy.naturally.Other amenities - Spa onsite with private treatment rooms.Restaurant.Business Center.Fitness Center and Meeting rooms. The rooms include iHome system. in room safe large enough for most laptops. upgraded bath amenities and robes in each room.Valet parking is available at a charge of USD 60 per night subject to change without notice, located offsite.Restaurant - Taketie-Sushi Bar Open daily from 5pm to 10pmRoom Service is Available Daily.
With a stay at Inn of Chicago, you'll be centrally located in Chicago, steps from Michigan Avenue and 4 minutes by foot from Tribune Tower. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Overall 7.0 Good
Based on 5,537 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
7.0
Pros: Location
Good
7.0
Pros: its location and proximity to the MAGMILE..
Excellent
8.0
Pros: Oll
Excellent
8.0
Pros: Cleanliness
Excellent
9.0
Pros: Location.
Mediocre
2.9
Pros: The front desk staff tried to help.
Good
6.0
Pros: Location
Excellent
8.0
Pros: it was in a really beautiful location
Okay
5.0
Pros: Nothing about this trip was good
Poor
1.0
Pros: Great location
Good
7.0
Pros: Great Location. Clean linens. Most staff is friendly and professional.
Poor
1.0
Pros: Location was good. That’s it.
Details
Reviews
Overall 7.0 Good
Based on 5,537 reviews
Location
9.5
Service
7.1
Food
5.9
WiFi
5.0
Vibe
4.0
Room
3.8
Comfort
3.6
Cleanliness
3.6
Wellness
2.4
Breakfast
1.8
Location
9.3
Service
7.6
Food
5.4
Vibe
3.4
Cleanliness
3.3
Room
3.2
Comfort
3.1
Location
9.4
Service
6.9
Bar
5.1
Vibe
4.2
WiFi
3.8
Comfort
3.7
Room
3.5
Cleanliness
3.2
Breakfast
2.3
Location
9.3
Service
6.5
Amenities
5.5
Food
5.5
Comfort
3.9
Cleanliness
3.5
Vibe
3.3
Room
3.3
WiFi
2.5
Location
9.7
Value
7.9
Service
7.4
WiFi
3.9
Cleanliness
3.7
Comfort
3.6
Room
3.6
Vibe
2.7
Breakfast
1.8
7.0 Good
Pros: Location
Cons: Wifi didn't work
7.0 Good
Pros: its location and proximity to the MAGMILE..
Cons: the numerous panhandlers at the some of the neighboring restaurants/stores across the street. As well too the obnoxious front end staff who made a big deal about my cellphone number not being on the reservation manifest (ie her computer screen)..so ???
8.0 Excellent
Pros: Oll
Cons: Oll
8.0 Excellent
Pros: Cleanliness
Cons: Parking costs were ridiculous. We had two vehicles. Next time I won’t stay downtown.
9.0 Excellent
Pros: Location.
Cons: Not that I did not like but considering the size of the room, a happier or livelier painting or accent in the room will also help.
2.9 Mediocre
Pros: The front desk staff tried to help.
Cons: Advertised as new renovated but was far from that. First room had a wood window that was rotten and half gone letting cold air in. Second room had just a bed all the other furniture was gone. Third room was livable
6.0 Good
Pros: Location
Cons: Too many hidden fees and the cost for parking was rediculous
8.0 Excellent
Pros: it was in a really beautiful location
Cons: the rooms were quite small but the most important part of it was at the staff was not friendly and when spoken to some of them never answered back or had an attitude four simple questions or a simple hello
5.0 Okay
Pros: Nothing about this trip was good
Cons: Noisy with the ambulance and fire trucks going all night, it seemed like they was in the room with me. The only reason I booked a room here for new years was for the downstairs bar and they tell me that the bartender was on vacation for two weeks!!! Really! So you don't have the bar open for New year! I feel like I was ripped off this time around.
1.0 Poor
Pros: Great location
Cons: when you book a hotel that offers 24 bar restaurant and it is not a restaurant just a diner, or the bar does not work. Clean and lousy, leftover food is left in my other guest's room, hair in the bathroom and trash in the room. Expensive hotel and doesn't offer what you say! all lie!
7.0 Good
Pros: Great Location. Clean linens. Most staff is friendly and professional.
Cons: Treadmill broken for more than a month now. Filthy furniture, need to put towels on chairs. Hotel could be excellent but is obviously being mismanaged at the top level. Lazy GM!
1.0 Poor
Pros: Location was good. That’s it.
Cons: Bedbugs, really crappy cleanliness, no bathroom lock (broken), carpet was extremely dirty.
With a stay at Inn of Chicago, you'll be centrally located in Chicago, steps from Michigan Avenue and 4 minutes by foot from Tribune Tower. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.