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They cancelled my seats and demanded full payment to rebook.

Awful. They cancelled my seats and demanded $1360 to rebook me

On international flights passengers had wide variety of entertainment choices, though the flight was short. Service was good and no issues at all.

My originating flight by Turkish Airlines was late, so I missed my connecting flight to Dallas I was supposed to pick up a rental car on my arrival and because it was a no show case for this car rental company they cancelled my bookings and charged 368 USD. So because of Turkish Airlines I lost 368 US dollars. Will never fly again with this company.

I took a nine-hour flight in economy class, and the seats were quite comfortable. I even managed to take a long nap, which rarely happens. There was a good selection of movies, and the complimentary kit included socks, ear plugs, a sleep mask, lip balm, and a toothbrush with toothpaste.

The crew was amazing. Super polite and welcoming. Excellent communication and service.

It was ok. This flight was for my 80 year old grandparents and when they arrived to Beirut no wheelchair (as requested) was waiting for them. My grandpa had to pick up his own luggage, he got soooo tired. No one to help him as we submitted the request ahead of time

It was fine. We will fly Turkish again for sure.

I was in business class, without the business class amenities. Large seat with lots of legroom, but no TV or bed. Food was okay, but I did enjoy the Turkish red wine.

Not a good experience from Lagos was very terrible paying for one extra bag is #403,600 in dollars is $331 which is too high and when get to Ny I don’t receive my bag till 2nd day some of my stuff was damaged am not really happy with Turkish Airlines very poor services.

It was the coldest flight I have ever been on

American Airlines actually put me on a Delta flight. They didn't have to do that. They could have offered me a flight the next day or even two days later. But, American Airlines agents put me on a Delta airplane from Atlanta to Sao Paulo, instead of going through Miami when my flight to Miami was cancelled. American Airlines made sure that I got to my destination on time. I appreciate that.

Again, multiple delays and I eventually just canceled and drove!

Somehow I got “offloaded” even though I had my boarding pass and was in transit Food is horrible Staff were nice and cheerful No headphones were provided on 11 hours flight

Flight was delayed three hours waiting for the flight crew, even though the plane was at the gate for the scheduled departure

New ridiculous policy by american destroyed my allegiance to american. As a million miler with american, I expected it would be easy to get on an earlier flight when I got to airport earlier than expected, and save a five hour layover. WRONG. The online app would not let me switch flights, So I called, and was promised a call back in 90 minutes. HAH! The customer service desk at DCA said “we no longer have access to changing a flight on our screens. If the app couldn’t do it, I should send a letter to American, but there’s nothing else possible!”

Everything was on time; the flight attendants and the gate personnel were very pleasant and helpful.

Flight From PHX to CVG was on time, very professional staff

Overall okay. Ipgrades ate worthless anymore. Wish I’d not been so loyal To them for so many years. Platinum many years. Gold for life. Usually 20th-30th on upgrade list.

Nice clean modern plane no issues with the b flight

Cancelled and left stranded with two babies. They couldn’t rebook and I have no way to get home. 100 phone calls later the calls kept getting dropped. When I asked to cancel and rebook elsewhere they couldn’t promise me any type of refund even though they canceled the flight without alternative options

No internet for most of the flight. Very narrow seats. Food was bad. Flight was nearly an hour late with perfect weather, crew offered no explanation or compensation.

Great, wonderful crew, comfortable flight. I had an excellent experience!

They canceled our flight right before it was to take off and then we stood in line for four hours to make other arrangements. It completely ruined our trip.

Everything and everyone Was great it’s just the person next to me weight over 300 pounds and was hanging over his seat and pushed up next to me was the worst 10 hour flight of my life the crew and everything else was a 10 out of 10

Handling of baggage. We had a two hour delay and they still did not get baggage on flight

The flight was more than an hour late. We got locked inside the gate area with no information whatsoever, no way to get out to get some food. Lufthansa was, again, really disappointing

Poor, we had 1 hour to grab our checked luggage, go through customs, recheck bags and run across terminals to make our United flight. Poorly planned connections.

Will try to not fly with them again. Delays because of weather but got redirected to an airport where I could not make connection.

Horrible. The plane didn't land on time. Again left delayed 1 hr. Then landed in different city Poznan. No one there was from Luthansa. We were dropped off like animals. No food, no instructions. After 2 hrs we got a bus! 1 bus for all the people from the plane. 4 hrs back to warsaw. Arrived at 11pm at the airport in Warsaw. Again No one from Luthansa. I had to sit spend a night at the airport to get a bus to my final destination in Poland. Shame on Luthansa!!! Will never fly in my life! Paying $1400 for the ticket with 2 delayed flights, nothing offered for inconvenience!!! Bad bad