Daily cleaning, installation of cabin HEPA filters on flights to Melbourne
Air New Zealand, Turkish Airlines and Etihad Airways have waived their change and cancellation fees on flights to Melbourne. Confirm policies on booking site.
Alaska Airlines, LATAM Airlines and Etihad Airways do not allow booking a middle seat on flights to Melbourne.
The cheapest airline ticket to Melbourne from New Zealand in the last 72 hours was $106 one-way, and $334 round-trip on the route from Auckland to Melbourne. The most popular route is from Auckland to Melbourne and the cheapest ticket found on this route in the last 72 hours was $334 round-trip.
In general from New Zealand, Alaska Airlines, Air China and Etihad Airways fly the most to Melbourne.
Melbourne Airport is 19 kilometres from the centre of Melbourne. View on map.
Melbourne is served by Melbourne Airport, also commonly referred to as Melbourne. The airport code is MEL.
The ParkRoyal Melbourne Airport is directly connected to the International Terminal by covered walkways. A Standard Room comes furnished with your choice of a king size bed or twin beds, as well as an ensuite bathroom with accompanying bathrobes. If you are looking for a more affordable option, the Ibis Budget Melbourne Airport has Standard Rooms available for reasonable prices, and is located a short 400 m walk from the airport.
SkyBus operates an express service to the city which costs only A$ 17.50 (≈NZ$ 18.50). The buses depart from pick-up stations directly outside Terminals 1,3 and 4. You can relax on board with free Wi-Fi during the approximately 45 min trip that will take you to Southern Cross Station in the heart of the city. Alternative routes are available to Southbank Docklands, St Kilda and Mornington Peninsula.
Melbourne Airport is great for those travelling with young children. You’ll find a children’s play area in Terminal 2 (opposite gate 15b), where your kids can have fun and stay occupied while you wait for your flight. There are also plenty of changing facilities, too, with 7 in arrivals and 9 in departures.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Melbourne.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Melbourne is likely to change within 7 days, so travellers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Melbourne with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Melbourne up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "We got off an hour and a half late as there was an audio technical problem."
Cons: "It ran a bit late"
Cons: "It was over $450 to try and change the short segment fligt from Christchurch to Auckland. I could have bought a new ticket for 1/2"
Pros: "I had to us the wheel chair And they were all GREAT I was by my self"
Cons: "Right now I can't think of any thing"
Pros: "Small puddle jumper, but everything was well organized."
Pros: "Excellent attendants"
Cons: "Landing was a bit bumpy!"
Cons: "The check in at premier lounge wasn’t as good as before for bussiness elite !"
Pros: "The option to gate check strollers for easy access with a toddler"
Cons: "The stroller wasn't delivered to the gate by Air New Zealand"
Pros: "A bit late leaving Auckland but we were kept well informed of the changes"
Pros: "Crew were lovely."
Cons: "Had a lot of hassle adding baggage to this leg of my trip on booking. At check in i was asked to pay $130 for baggage, which was no surprise. Luckily Air New Zealand ground staff sorted it out and I did not have to pay. I will book direct with the airlines next time."
Cons: "My ticket did not say that it was a no luggage,no meal ticket & I printed off the E ticket & no where on the E ticket did it state no luggage.....I think that needs to be shown clearly when we book. I had to pay for 1 bag & it would have been $250 but ANZ did work with me &changed the ticket for $125 name-Marjorie Kalama"
Pros: "Our hostess was extremely friendly, accomdating and engaging. Air Nz need more staff like her! We had taken a Honolulu flight to Auckland flight the day before and were really disappointed with the service, lack of friendliness and the limited availability of food were not what I have come to expect on Air NZ, an airline we have been so proud of in the past to fly."
Cons: "There was no doubt the staff made this journey great!"
Pros: "Plz could u guys add Korean subtitle to movie or tv . Because when i was boarding, i couldn't find any Korean subtitle. I can understand English so that's find. But it let me think u guys don't really care Korean market ."
Cons: "We were late arriving, the cabin crew although they were pleasant, didn’t do enough to allow the passengers to get off first, for the connecting flight. Malaysian airlines stayed in the runway, fixing an engine and the pilot said they were delaying the plane, driving in for passengers to disembark. After being told by cabin crew that a number of us were late for connecting flight, that they were going to wait for us, they didn’t and we were told we had missed the flight. We were kindly put on the next flight which wasn’t until five hours later. Unrealistic scheduling causes is to miss our flight and had us sitting at the airport for four hours, making it an unnecessarily long day. Not impressed."
Pros: "Not much"
Cons: "My flight was moved up three hours and we were not notified. Two others we were traveling with were. Some people received meals and drinks and the flight attendants had a list of which seats. Apparently we weren't entitled to any. We were not treated the same as the others next to us. It was not an option. Perhaps only Australians were entitled."
Pros: "It was operated by air New Zealand so the service was top notch once I was able to resolve all other issues boarding."
Cons: "We had a flight bought on virgin Australia and operated with air New Zealand. The air New Zealand part was all great plane boarding etc, the horrible part is that we bought baggage allowances with virgin and they never transferred the information to air New Zealand. So there I am from the USA in a foreign country boarding a flight being asked to pay 500 nz dollars for a few kilos when I had already paid for it. Having to produce emails and payment information on something I had done months in advance. Overall I won’t recommend virgin next time I’d book directly with air New Zealand"
Pros: "Meal was excellent"
Cons: "Would have liked a blanket, it was a bit cold."
Pros: "there were extra blankets."
Cons: "Cold air blasting for 8 hours."
Cons: "Boarding is an issue. Please have more staff in the early stages of boarding to make sure people go to the correct lines . It's not immediately obvious and leads to frustration . I wasn't too bothered as I worked it out quickly but I could hear many others expressing their frustration around me . I was disappointed in the movie selection. I wanted more new release movies to choose from . Cabin crew friendly and polite . Love the wine ! Put up with being cramped .. would love more leg room but overall very happy ! Thank You everyone involved !"
Pros: "Cool temps in plane"
Cons: "They were great"
Pros: "Good lleg room in the aircraft. Friendly service."
Pros: "Everything. Loads of leg room."
Pros: "Fr]iendlyt, efficient flight attendants"
Pros: "No complaints at all"
Pros: "It was what I expected"
Cons: "Too cramped"
Cons: "Lack of leg room"
Pros: "Some of the crew were excellent service wise"
Cons: "Some of the crew were less than what I would expect service wise"
Pros: "Free drinks!"
Pros: "Snack ordering system Good service (picked up passenger's eye glasses when person was sleeping)"
Pros: "Excellent overall service as usual from start to finish"
Pros: "Very Innovative. Love the Premium Economy seats. And unlike many other airlines that do Premium Economy the food is not just economy food. It is far better and as good as anything you get in Business."
Cons: "The seat was not all that comfortable and being at the front of the section meant I couldn't stretch much. The breakfast was OK - nothing special"
Pros: "The best ever business class check in and superior lounge and breakfast."
Pros: "Short, friendly people and was on time. Awesome all around"
Cons: "All was good"
Pros: "Service etc etc absolutely fine"
Cons: "Handling at Melbourne Tullamarine was poor. The plane landed on time but was sent to the wrong dock and that caused a lot of time wastage. This seems to happen in Australian airports more than anywhere else."
Pros: "the entertainment options."
Cons: "The cleanliness of the seat and surrounding area around the seat. Limited snacks. Inconsistent boarding."
Pros: "Plane was close to new crew well educated and friendly left my jacket on the plane when left and they met me at baggage claim without been asked Well done NZ"
Pros: "Nothing. I wasn't able to board the flight, so I wouldn't know."
Cons: "The staff from Air NZ made me lose my flight, keeping me doing queue after queue to pay for a piece of luggage that (apparently) was not included in a $350 fare. They wanted me to pay between $160 and $200 for putting a backpack in the plane!! Pay for almost another flight entirely! While I was going through the queues, the check in time ran out and, by the time I got to talk to someone at the desk to pay for the bag, the woman told me the plane didn't accept any more passengers... while I was still trying to get someone from the airline to help me! ONE HOUR BEFORE DEPARTURE. The plane was supposed to departure at 8:15 and I was still there at 7:15 trying to send my backpack to the cargo area...the solution? Re-book the flight, make me pay $185 in penalties and fees, plus $160-$200 for luggage and the difference of price when booking another flight."
Pros: "Consistent quality experience. Friendly staff. Good food. Great in flight entertainment."
Cons: "Headphone socket was crackly with the supplied headphones."
Pros: "The accommodations were unexpected and amazing!"
Pros: "CREW WAS HELPFUL AND OBLIGING."
Cons: "IT WAS AN OVERNIGHT FLIGHT FROM DARWIN TO MELOURNE. THE 'SNACK' OF 2 PORK BOA BUNS AND JUICE/TEA/COFFEE OR AN APPLE AND SOME CRISPS, WAS POOR AND COULD DO WITH SOME IMPROVEMENT. RATHER UNSATISFACTORY."
Cons: "Have a choice of both sweet & savoury snacks onboard."
Pros: "The service and entertainment provided"
Pros: "Very friendly crew, and super comfy flat bed in business class."
Cons: "On this occasion, Qantas delivered the goods!"
Pros: "Some crew not attentive at all. Had to request a few times before service was provided. Seats comfortable enough."
Cons: "Some Crew a bit slack. And slow service"
Pros: "Arrived safely"
Cons: "Horrible check in process from Syd to Melb. Leaving No time to make flight Horrible transit through Melb - missed connecting flight back to sydney Overall not great"
Cons: "Having back up/extra meals for people with dietary requirements as they may not have been able to request them."
Cons: "They all very much friendly staff and very helpful"
Pros: "Everything was fantastic!"
Pros: "Crew a was good - Seat was not so great. I tried to book my seat/boarding pass when you sent through the notice to do so in the morning but at that stage there was only 1 seat available to sit in?? Seamed a little odd to be completely booked out at that stage"
Cons: "Isle Seat"
Cons: "Best flight ever all time"
Pros: "Crew were great - happy & fun. Seats 19B & C"
Pros: "Fast boarding and great entertainment."
Cons: "Food was sparse and water hard to come by. The ability of passengers in front to deeply recline their seats made the flight uncomfortable and claustrophobic."
Pros: "Crew was very good"
Cons: "Not enough leg room for a 6’2” tall person."
Pros: "On time and efficient"
Cons: "More than a biscuit for lunch"
Pros: "ENTERTAINMENT. ONE STAFF MEMBER DID HER BEST TO LOOK AFTER ME DUE TO THE TERRIBLE SEATING ISSUES."
Cons: "I REQUESTED AND WAS GIVEN A WINDOW EXIT SEAT AS I AM TALL. THE SEAT HAD NO WINDOW AND HAD A HUGE EXIT BARRIER IN FRONT OF ME SO IT WAS VERY UNCOMFORTABLE. THE STAFF TOLD ME I HAD TO PUT MY SHOES BACK ON BECAUSE I WAS IN AN EXIT ROW. A DIFFERENT STAFF MEMBER SAID IT DIDNT MATTER"
Pros: "all good"
Cons: "all good"
Pros: "Great food, great service!"
Pros: "Professional service.."
Pros: "Online check in"
Cons: "Boarding was slow and disorganised, food was cold and tasteless (chicken noodle) not helped that I had to wait for cutlery to be able to eat it"
Pros: "Great crew and good was good"
Cons: "A bit of turbulence during the flight"
Pros: "The seats were comfy."
Cons: "I booked through Budget Air and was initially online able to confirm seats and meals for my husband and I online with Qantas easily. Months out my flight was cancelled and I was rebooked onto a later flight that would have made us miss all of our transfers to our honeymoon on Fitzroy Island. Because I had booked through 'a 3rd party' Qantas refused to assist me. I managed to convince budget air to change our flights. We were moved to a jetstar flight from Melbourne to cairns. I had to confirm that this had occurred and go through multiple people online to reallocate seats and food options for my husband and myself again. Only my luggage allowance was carried across to jetstar and neither of our meal allowances were. When it came to online check-in with jetstar I could not check my husband in online only myself. I spoke to multiple people online who all confirmed they didn't know why or there was no problem and we should just present ID and check in in person. When we got to the airport Qantas had not transferred the e-ticket code across for my husband's booking and this is why we could not check him in online. The jetstar staff had to try to get his original booking code from Qantas. As it turned out I had to original booking code through budget Air in my hand and had to assert this information to staff. Flying back we were able to check in online fine with Qantas. Our boarding passes printed different sizes but did not present a problem when we dropped off our luggage. When we sent to check in the staff member couldn't get the smaller pass to read and my husband had to assert that he also had it on his phone. Despite all of my online conversations the aisle seat was allocated to me and not my husband who required it because of a medical condition and the flight was 30min delayed. We won't be traveling with Qantas or jetstar, or booking through budget Air again."
Cons: "Crazy long delay. Wasted a whole extra day at the airport with no help or accommodations. :("
Cons: "Flight attendant kept forgetting to turn the entertainment back on after an announcement. Flight attendant sounded unprofessional over PA Would like more snacks - savoury and sweet, instead of just savoury. Snack was not sufficient for a 3 hour flight landing at 9pm. Had to wait on plane while airbridge was brought to the plane so everyone could disembark - “they weren’t expecting the flight!!” Whole flight still waiting for luggage after 55 minutes of standing at carousel and only after 55 minutes an announcement to say handlers are tending to a departure and we have to wait another 10 minutes - a whole hour for luggage - take carry on only next time!!!! 4 flights collecting luggage from the one carousel!!"
Pros: "Fantastic service and overall experience on my first flight on a 787 Dreamliner. Flying QF50 with Qantas from SFO to Melbourne. Slept 8 hours. Will fly down from Sydney to leave via Melbourne in the future, such a good plane."
Pros: "Quick boarding and friendly staff"
Cons: "Could not eat the in flight breakfast as both contained wheat (I’m coeliac)"
Pros: "FLIGHT TIME"
Cons: "UNCOMFORTABLE SEATS , NO SEATS FOR FAMILIES TO SIT TOGETHER"
Pros: "Food was nice, could have been a little bigger. Staff were friendly ... well, except one lady."
Cons: "expected to need the Qantas entertainment app, so didn't pick up headphones from the terminal before departure. However, it was an older plane with seat back TVs (and less choice)."
Pros: "Despite being fully booked, the 14 hour flight was peaceful and easy. Every seat had a pillow & blanket upon embarkation, the lights were dimmed after dinner and it wasn't difficult to sleep. Staff were very friendly & accommodating."
Cons: "Smallish serves of food (dinner & light breakfast) for a long flight"
Cons: "The entertaimnet headset socket was faulty and I had to hold the jack in a specific way so I could hear the vocal channels. Sometimes it just dropped out all together. Tried multiple headsets but having the socket and jack on the inside of the armrest where it was so easily knocked by you leg was so incredibly stupid and made it hard to get comfortable or move position in the seat. First time I've ever seen this on a plane. Ok, so Qantas got us there safely but the inflight movies its what makes it bearable."
Pros: "Nice friendly staff."
Cons: "The snack provided was very unhealthy, and they did not have any alcohol available."
Cons: "The most uncomfortable chair I have even sat in, I arrived home 5 days ago and my back still hurts."
Cons: "Nothing not to like"
Pros: "Staff were friendly."
Cons: "A tiny pla? A bumpy flight. You should get the heads up about such small planes."
Pros: "On time. Nice cup of tea and a bite to eat. Good entertainment if you have your own device (I did)."
Cons: "Entertainment system.took a while to connect to and dropped out a few times."
Pros: "Dreamliner plane"
Pros: "Smoothed on time. Flight attendants not tired and grumpy"
Pros: "Entertainment system had a good selection of tv. Pity the sound was affected by poor maintenance."
Cons: "Jack port for sound system damaged again. Horrible pullled pork sandwich. B737 is horribly uncomfortable to fly as it is too narrow especially where the seat is level with a fuselage rib. A330 is much better."
Pros: "Not much"
Cons: "Delayed no information"
Pros: "Good service"
Cons: "Business class seating is not of international standard. Time to put upgraded accommodation in business class on this sector. I will not be flying this sector again with Qantas."
Pros: "I was accommodated excellently as I required wheelchair access and ease and comfort as I was recovering from major surgery. The return seating in upper level was most appreciated . A big thanks to the cabin crew especially Oscar."
Cons: "When I originally had to call to organise seating requirements and wheelchair access, I was in hold for 1.5 hours before I spoke to someone ."
Pros: "Friendly staff. Clean and tidy. Fast and reliable. Grand cup of tea too. Would recommend and would fly again. Different Safety demo got my attention."
Pros: "Everything. No complains"
Cons: "Transfer at Melbourne was erratic. But I think after renovation it should be ok. Otherwise perfect"
Pros: "Complimentary healthy food, iPads, smiling staff"
Cons: "The wait time for checked baggage in Melbourne was unacceptable ... 45minutes. This is disgraceful in comparison with other countries. It adds a significant delay to overall journey time."
Pros: "Nice aircraft and amenities."
Cons: "All 6 of my flights were delayed causing me to miss 2 connections. Had to pay for a hotel and arrived a day late to final destination. Agents, sales desk, all could care less."
Pros: "Good meal - pasta"
Cons: "Expensive flight"
Cons: "I didn't have a seat for good 2 hours from the time I boarded & was hoping that I might have been compensated in some way"
Pros: "Not much - everything was below average Q Meal worked - the miso salmon was good. shape the breakfast was almost unedible - uncooked bacon, gooey egg stuck to side of container - mushy potato cake soaked by the fluid from the tomato - you would think they would get it right after 20 years!"
Cons: "broken tables and damaged seats ( electrical cords lose) they give you a menu and have no pre-dinner drink service don't ask for a drink after meals have been served - you won't get it too much service to ask for snacks after six hours - the staff eat them and give you their vegetarian sandwiches, then other crew try to say no that's not true - one of them is lying seats are tight - especially if you are 188cm tall. they throw all the cooked mid flight snacks out after three hours of being in the oven yet they don't walk up and down the isle and offer them to you. Yeah right - 23 staff eat them themselves. same movies and TV - I do a flight every month and its always the same with maybe one or two new movies added unloading oversize in LAX - give yourself at least 1.5 hours - they are slow and inefficient. Unloading in Melbourne was ok but bags took for ever. Wish they would go to Beijing or Shanghai and see how it is done in less than 15 minutes from docking. United/Delta is looking good at this stage"
Pros: "I have a nut allergy and there are no nut free meal options to select prior to my flight. Worse still the attendants didn't bother to check the meal ingredients, something that was offered to me by the budget airline Fly Dubai."
Cons: "late flights. Poor communication."
Pros: "The crew was fantastic. The airplane was perfectly clean and new."
Cons: "There’s no entreterniment neither food or beverages."
Pros: "Aircraft had a device holder. Good idea!"
Cons: "Jetstar is always a little subpar. food and drink are not included even though it's international and the food for purchase was not very good anyhow. Entertainment was also extra and the selection was poor. flights were delayed and rerouted. They got us there, but with no frills at all."
Pros: "The crew was super helpful, made it easy. The best part was the ease of boarding and sticking to time. Highly effecient."
Pros: "Nothing and won't travel with them again."
Cons: "On timeliness!"
Cons: "Free coffee"
Pros: "it was delayed"
Cons: "not being delayed"
Pros: "The seat was extraordinarily uncomfortable."
Cons: "Seat spacing was the worst ever. Aisle very narrow."
Cons: "My luggage didn't make it to Wellington, which was disappointing since they now want to charge to have it sent from Auckland."
Pros: "Leg room was sufficient, boarding fast and plane next to new"
Cons: "Luggage limits- but that’s life!"
Pros: "The help I was given whilst checking in."
Pros: "The crew at check-in was super helpful."
Cons: "The didn't even provide water - they charge $4 for a small bottle."
Cons: "Long delays, unfriendly staff, really uncomfortable seats that barely recline, no food or drinks other than water and no entertainment."
Cons: "The crew was extremely unaccomodating."
Pros: "Quick and comfortable. Arrived 30 mins ahead of schedule"
Pros: "The price, the timing of the flights"
Cons: "Cheap thin seats squashed together means you can feel every time the person behind you moves. There were people yelling at each other because they were getting so annoyed by it."
Pros: "on time in time clean air craft great crew, on top of all was the experience of the Pilot, the take off and landing was so smooth"
Cons: "$120 bag fee!! Plane was late. Ticket line took over an hour. Paying bag fee was a separate line took one-half hour. Gate was changed had to move 1/4 mile."
Pros: "got to melbourne on time"
Cons: "extra fees for everything and a hassle with carry-on. $150.00 for 2 checked bags."
Pros: "The trip was seamless for the most part."
Cons: "The jet star staff at the Auckland airport were rude when checking me and my bag in. Also both the domestic and international Auckland airports are awful."
Pros: "Seat in the front"
Cons: "First and early used Auto kiosks check in Auckland Domestic Airport, the Jetstar computer get me a last seats on the flight!?"
Cons: "Check I'm rudeness...... absolutely despised employee"
Cons: "Seats unusually small. Unlikely to fly this airline again"
Pros: "Ease of boarding n checking in."
Cons: "Took awhile before we found out the gate. Not ur fault but too many crying babies on flt"
Cons: "Jetstar is cheap and terrible. We were charged $160 dollars to check small, carry-on sized bags we had expected to take on board with us. This is 4 times the price on their website; that price is no longer available once you're at check-in. The service was slow and inefficient. Even after checking in online we still had to wait in line to check in at the counter. This took ages since at least 5 or 6 other people were having issues with Jetstar, like us. The flight itself was cramped (I'm a shorter woman and had almost no leg room) and there were no complimentary drinks or snacks for our 4 hour flight. We opted for Jetstar because it's the cheapest option, but ended up having to pay more than we would have for a much nicer flight with another airline."
Pros: "2 hours late"
Cons: "2 hours late, constant 20 min delays until departure no real updates"
Cons: "United did not ship our bag so we had to make a claim before leaving Cutoms in Aukland. We got to the Jet Star ticket counter 3"
Cons: "they charged $150 to check in a bag over 7 kg (15 lbs). the size of the bag was fine (20"), and if you fill such a bag with regular clothes, two pairs of shoes, and a toothbrush, you will easily hit 9-10 kg. so this airline expects you to travel with a 20" bag that is only partially filled, which is ridiculous."
Pros: "smooth,f light attendants, staff nice actually very good"
Pros: "Great flight...on time..."
Pros: "Entertainment was free."
Cons: "There was no prepaid food choices. Prepaid food portions were smaller and more expensive than choices on board to buy. Prepaid hot dog was disgusting."
Cons: "Chair I was in didn't recline"
Pros: "Comfortable and on time!"
Pros: "Very smooth boarding and pleasant on board crew."
Cons: "I thought my ears were deceiving me when they mentioned 3 AUD for lavatory use! Inhumane! And that's on top of having to pay for my check-in luggage. I felt completely dooped! Traveling through the outback, I had no scale, no wifi, etc. And after paying an exorbitant amount, we were STILL given hassles for our carry-on.. Apparently if you "wear" your luggage on your body, it's free of charge (but on aggregate, it still adds to weight & balance of the plane). And how this all contributes to fast handling is beyond me. Moronic rules! Of all the great times I had in Australia, JetStar was the only utter disappointment I had to endure! Never again!"
Pros: "Initially, the ticket was cheap."
Cons: "The cost of my baggage was triple the cost of my flight. The assistants at the desk and gate were rude. I don't fly internationally often and I was anxious, they did not have time or interest in helping me. I could've been on a United flight with my parter 10 hours earlier for the same cost, had I known I would actually pay far more than the cost upfront. I will not be flying Jetstar again."
Cons: "There was no entertainment"
Pros: "the crew were as helpful as they could possibly be but the airline and it's policies suck"
Cons: "The entertainment screen stopped working twice and I had to ask the crew to fix it for me twice. They were helpful and fixed it, but it was a bit of a hassle."
Cons: "distance to board. NEVER AGAIN!"
Pros: "Everyone was very polite, to compensate for ripping us off on the cost of our luggage... By the kilo!"
Cons: "No info when we purchased the ticket on Kayak that this airline does not charge by the bag, but by the kilo. No chance to buy kilos when we bought the ticket. Got ripped off at the airport. This airline is is for backpackers, NOT for the international traveler"
Pros: "There was a security incident at airport. Jet star counter staff was aware of this, but still close the counter and left about a dozen passengers stranded in Bali overnight. The staff was rude and terrible, at first saying it was our fault for not checking in online (not true)"
Cons: "Horrible airline no wonder comedians on NZ and OZ make fun of this airline."
Pros: "Brilliant staff ... Friendly and helpful"
Cons: "Continued delays due to maintenance issues (on their state of the art aircraft) caused me to spend 10 hrs in the airport. For my trouble I was given a $10 refreshment voucher. This was much better service then the flight on my first leg of travels when the same exact thing happened and I spent 14 hrs in 2 different airports on my way to my final destination, when I asked customer service for some sort of voucher I was told she wasn't authorized to give me one....completely unsympathetic."
Pros: "The ticket price is enticing and it got me from point A to point B."
Cons: "Baggage is very expensive. On a 9 hour flight we were given nothing to eat or drink (except water if you asked) unless you bought it. The entertainment also costed additional money. With a budget airline you obviously give up certain luxuries, just keep that in mind n"
Pros: "GOOD CABIN CREW."
Cons: ""Business Class" ? with SEVEN seats across? are you kidding? It was so cramped. bad legroom. very claustrophobic. GARUDA flys the same route with FOUR across at a similar price. unless you are a toddler,or a munchkin... avoid it/"
Cons: "The flight was delayed nearly 3 hours and I had some serious issues with Jetstar so it was a long and unpleasant experience"
Cons: "Those flying from abroad with luggage should NOT fly with JetStar. The fees are ridiculous!!! There are many other airlines in Australia that are fairly priced."
Airlines flying to Melbourne have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Melbourne
Masks required on board, masks provided on flights to Melbourne
Social distancing seating
Middle seats unavailable to book on flights to Melbourne
Testing for antibodies, testing for symptoms for flights to Melbourne
Waiving of change fees. Search flexible flights to Melbourne