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Pros: Great seats on the 787 dreamliner

Pros: Arrived safely

Cons: Horrible check in process from Syd to Melb. Leaving No time to make flight Horrible transit through Melb - missed connecting flight back to sydney Overall not great

Pros: Crew was great! food was good entertainment was good

Cons: Economy seats very small and uncomfortably. Unable to get any rest on 14 hour flight. I will pay extra next time but online description made it sound better than was

Pros: Crew were lovely. Boarding was quick. Flight landed early.

Cons: Food was average

Pros: Crew

Cons: I cannot believe that when I put the table down I could not move & at 80 kg I was by no means the biggest person on that plane!!!!!

Cons: The seat leg room is getting smaller and smaller. You can't put your seat back- you'll crush the person behind! And I'm short!!

Pros: Aircraft had a device holder. Good idea!

Pros: The crew were friendly

Cons: You should be able to offer at least some chips or something small for free

Cons: All good. Got a great seat with leg room so can't complain. Many thanks

Pros: Inexpensive relative to other airlines You don't have to pay for what you don't want Straightforward boarding process

Cons: Seats very uncomfortable Should be able to elect to sit next to your friend without having to pay for assigned seats

Cons: Kayak needs to do a much better job making it clear that luggage needs to be purchased up front. I realize now that it is in the fine print, but I did not know that no checked bags came with this flight. The cost was not just high, it was obscene ($670 for two bags!). That was just slightly less than the cost of the entire flight for both of us. I will never fly Jetstar again. This was absolutely ridiculous. It is also a very compelling story, which I am sharing with everyone that I know. Please find a way to make this right so that the conclusion of the story can be how Kayak is a good company for fixing this.

Cons: Jetstar is always a little subpar. food and drink are not included even though it's international and the food for purchase was not very good anyhow. Entertainment was also extra and the selection was poor. flights were delayed and rerouted. They got us there, but with no frills at all.

Pros: Comfort n clean

Pros: Everything. New plane amazing food on a two hour flight Great new entertainment system on the seat back.

Cons: A little more leg room.

Pros: Crew was amazing

Pros: I like all

Cons: Nothing

Pros: Average flight

Cons: Seats on this aircraft have very upright seats. Not very comfy

Cons: Entertainment including games such as backgammon, black Jack, and poker are not available although they are on every other airline I used with high quality game programs that are clos to live games

Pros: Crew was okay

Cons: Did not get the food I chose. Seats were not clean and clumsy

Cons: For business class SQ, the crew service was severely sub-par. Seat arrangement same as in bigger 777, so actual space is much shorter and therefore uncomfortable for sleeping and lounging.

Pros: The crew at check-in was super helpful.

Cons: The didn't even provide water - they charge $4 for a small bottle.

Pros: Aircraft had a device holder. Good idea!

Cons: No complaints at all.

Cons: Continued delays due to maintenance issues (on their state of the art aircraft) caused me to spend 10 hrs in the airport. For my trouble I was given a $10 refreshment voucher. This was much better service then the flight on my first leg of travels when the same exact thing happened and I spent 14 hrs in 2 different airports on my way to my final destination, when I asked customer service for some sort of voucher I was told she wasn't authorized to give me one....completely unsympathetic.

Pros: So good to get on a flight where I can fit in the seats...

Pros: Crew were really lovely and friendly. A bit of spacee on the plane which always helps

Cons: Nothing Better than average flight

Pros: The crew was amazing. seats were comfortable. The seats will be super comfortable, if there are more leg space.

Pros: Cabin crew were great

Cons: Depends which plane you get some i found the seats were wider and sitting up the front. Overall a good experience as it was my first time traveling with them.

Cons: Food and more space

Pros: The virgin lounge.

Cons: Bit more variety.

Pros: The crew was amazing and the seat arrangement was well done.

Cons: I would have liked knowing the seat I upgraded to had solid unmoveable arm rests. Also the exit rows were not boarded first, and since I had no seats in front of me my items were not close at hand bc the overhead storage was already taken.

Pros: Free wifi

Cons: Crew attitude/explanation of why not able to move into empty row (exit row). Not a nice attitude.

Pros: Check-in crew were friendly. I think they try to do the best with the hand they are dealt. I feel sorry for them. Advice to them... Look for another job where the employer gives you the proper tools to fairly treat the customers.

Cons: VERY DISAPPOINTING EXPERIENCE. JetStar is just like a big leech... just sucking money from their hosts (customers) every which way possible. Our plane was in really poor condition as well (interior); seat worn out, seat pocket torn so could not be used, seat space is sooo small you might as well be in a sardine can. I thought it very appropriate at the Christchurch airport that they pipe the sound of sheep bleating as you plane and deplane; I felt about equal treatment as herding sheep. Never again JetStar. Awfull!

Pros: The boarding

Cons: I would like have a blanket and also one free coffee

Cons: Kayak needs to do a much better job making it clear that luggage needs to be purchased up front. I realize now that it is in the fine print, but I did not know that no checked bags came with this flight. The cost was not just high, it was obscene ($670 for two bags!). That was just slightly less than the cost of the entire flight for both of us. I will never fly Jetstar again. This was absolutely ridiculous. It is also a very compelling story, which I am sharing with everyone that I know. Please find a way to make this right so that the conclusion of the story can be how Kayak is a good company for fixing this.

Cons: Predatory baggage fees at the gate, not a good option for travelers.

Pros: Quick & easy flight

Cons: Great flight. Would have been nice to have on board wifi.

Cons: I was not able to travel. When I reached the airport, I was told that I needed a transit visa for my 1.5 hr stopover in Auckland.

Pros: The crew, the entertainment, the cleanliness and the overall experience was lovely

Cons: Lights could have gone fully off during a red eye international for sleeping.

Pros: flight was very empty, so crew very accommodating. boarding simple with so few

Pros: Crew were rushed. Wifi didn't work. Lost my luggage on one flight!

Pros: Live sport TV, on board wifi

Cons: More livesport TVs and browsing data.

Pros: Crew, food, drinks, and seats were fantastic

Pros: everything..Singapore airlines is a amazing airline !!! there is a reason why they are no 1 for so many years...

Pros: The crew Were exceptional .

Cons: If The seat recline could go down a bit more innpremium economy, that would be perfect

Cons: Change the food menu, boring with the same menu

Pros: Flight was full but crew was attentive and very pleasant. Star Alliance Lounge at LAX had a good variety of food and drinks - Asian, western, small bites, snacks; red, white, bubbly and even a bartender who'll mix up cocktails. I love flying SQ.

Cons: For a premium economy service, it was really good.

Pros: Some crew not attentive at all. Had to request a few times before service was provided. Seats comfortable enough.

Cons: Some Crew a bit slack. And slow service

Pros: The food and the entertainment onboard.

Cons: Flight was late and i missed my connecting flight in Sydney.

Pros: fast trip from japan all ontime quick boarding and unloading

Cons: the food main meal on an australian airline consisted of meal a) sushi etc b)Japanese style chicken and boiled rice (chicken thigh full of fat and sauce was greasy) could not eat c)pasta twists with dried up sauce (could not eat) very poor quality food will bring my own next time no plain option

Cons: There was no organization for those of us that were moved to that flight. Shifted from 4 different lines and luggage was not sorted out after customs. Our luggage didn't make it on our flight since someone said since it said CVG, it would be fine. It wasn't.

Cons: Plane arrived late Seats I reserved were not honored Asked to move before takeoff and was told no and then someone else just took the seat

Cons: The flight was fine but it was 4 hours behind schedule.

Pros: Being given the exit row seat

Cons: Zero gluten free provided snacks One of the cabin crew were particularly condescending

Pros: The plane had few people so it was quiet.

Cons: Meal was very average, captain speakers were very low and we couldn’t hear. The landing was rushed and rough even though it was good weather and plenty of space to slow down aircraft. No entertainment or offer to purchase/rent. The flight was delayed and we arrived one hour later.

Cons: The seat leg room is getting smaller and smaller. You can't put your seat back- you'll crush the person behind! And I'm short!!

Pros: Check-in crew were friendly. I think they try to do the best with the hand they are dealt. I feel sorry for them. Advice to them... Look for another job where the employer gives you the proper tools to fairly treat the customers.

Cons: VERY DISAPPOINTING EXPERIENCE. JetStar is just like a big leech... just sucking money from their hosts (customers) every which way possible. Our plane was in really poor condition as well (interior); seat worn out, seat pocket torn so could not be used, seat space is sooo small you might as well be in a sardine can. I thought it very appropriate at the Christchurch airport that they pipe the sound of sheep bleating as you plane and deplane; I felt about equal treatment as herding sheep. Never again JetStar. Awfull!

Pros: The crew was super helpful, made it easy. The best part was the ease of boarding and sticking to time. Highly effecient.

Cons: Not having someone farting the whole time in the plane.