Find cheap flights to Melbourne & other airports (MEL)

Older plane less entertainment options

The ICE entertainment

The leg room is a bit small

The ICE entertainment

Nothing

Didn’t get to pick out seats and got stuck in a middle seat. No opportunity to change, even though I tried to do so a week before the flight as welll as once online check in opened.

The crew at check-in was super helpful.

The didn't even provide water - they charge $4 for a small bottle.

on time in time clean air craft great crew, on top of all was the experience of the Pilot, the take off and landing was so smooth

got to melbourne on time

extra fees for everything and a hassle with carry-on. $150.00 for 2 checked bags.

they charged $150 to check in a bag over 7 kg (15 lbs). the size of the bag was fine (20"), and if you fill such a bag with regular clothes, two pairs of shoes, and a toothbrush, you will easily hit 9-10 kg. so this airline expects you to travel with a 20" bag that is only partially filled, which is ridiculous.

Jetstar is cheap and terrible. We were charged $160 dollars to check small, carry-on sized bags we had expected to take on board with us. This is 4 times the price on their website; that price is no longer available once you're at check-in. The service was slow and inefficient. Even after checking in online we still had to wait in line to check in at the counter. This took ages since at least 5 or 6 other people were having issues with Jetstar, like us. The flight itself was cramped (I'm a shorter woman and had almost no leg room) and there were no complimentary drinks or snacks for our 4 hour flight. We opted for Jetstar because it's the cheapest option, but ended up having to pay more than we would have for a much nicer flight with another airline.

The price, the timing of the flights

Cheap thin seats squashed together means you can feel every time the person behind you moves. There were people yelling at each other because they were getting so annoyed by it.

Quick and comfortable. Arrived 30 mins ahead of schedule

Seat in the front

First and early used Auto kiosks check in Auckland Domestic Airport, the Jetstar computer get me a last seats on the flight!?

all of SQ

nothing

So good to get on a flight where I can fit in the seats...

I do like Singapore airlines and all the rest of the airline stuff apart from the entertainment system was great!!! (Unfortunately since there was no USB or seat power my iPad fairly quickly ran out of juice...)

The entertainment system was soooo old. In our seats it was non-functional. The plane wasn't too full and so I scooted over to the isle seat next to mine but again the resolution on the screen was so bad I couldn't read the intro comments to the movie, etc. They desperately need to update the entertainment system on that plane.

Espresso coffee, champagne, crew, headphones

The base price is very low. We were slightly over ~1kg our allotted 7kg/passenger and they let us go.

No entertainment on the flight whatsoever. The space in the seat is a bit tight, doesn't recline very much either.

Fine crew

Worst seats, cushions have wires jabbed in your back.

Always a smooth flight from Christchurch to Melbourne

The crew were friendly

You should be able to offer at least some chips or something small for free

Meal was excellent

Would have liked a blanket, it was a bit cold.

Some of the crew were excellent service wise

Some of the crew were less than what I would expect service wise

The seat was not all that comfortable and being at the front of the section meant I couldn't stretch much. The breakfast was OK - nothing special

The best ever business class check in and superior lounge and breakfast.

The crew was very courteous and helpful.

No food on a four hour flight except for sale. The movies were also only available at a price.

I arrived home safely!

The hostess ran out of tea and when I asked for a top up she did not come back

Seats reclined comfortably but were definitely cramped & crew was pleasant. I got my first choice on meals in both economy x while sitting in the front while headed to Oz and regular economy when sitting in the back on the way home.

Only one drink service included, which came with the first meal. The rest of the options were water throughout the flight until breakfast when juice or coffees and teas were offered. Entertainment was a little dated, including HBO series from the early 2000’s rather than newer shows. Flight was an hour late without explanation & there wasn’t the starry night sky that I heard so much about. Overall I’d fly again if it was a good flight deal but I wouldn’t specifically seek the airline out when planning another trip.

Long queue in the toilet

Espresso coffee, champagne, crew, headphones

In general it was all very good - I flew Premium Economy but I didn’t see much difference at all between that and Economy. There was a bit more leg room but that was about it, Having said that Singapore Airlines overall is pretty good - toilets kept nice and clean and everyone well taken care of.

I reallyiked th service from the crew

I didn’t like the silk air mainly on my itinerary. It was an old flight with cloth on the back of the flights a bit torn. No entertainment in flight for silk air. That was a bad flight.

Boarding was better handled in Singapore - but then that’s Singapore! All very smooth and French champagne served on the flight all the way home! The Kayak website is excellent and I wouldn’t hesitate to use it again - $1,000 cheaper for the flight from Moscow to Singapore than what I could get direct from Singapore Airlines! Well done Kayak!

Crew was nice and pleasant

Service desk staff were not all that helpful...

The crew were friendly

You should be able to offer at least some chips or something small for free

Check-in crew were friendly. I think they try to do the best with the hand they are dealt. I feel sorry for them. Advice to them... Look for another job where the employer gives you the proper tools to fairly treat the customers.

VERY DISAPPOINTING EXPERIENCE. JetStar is just like a big leech... just sucking money from their hosts (customers) every which way possible. Our plane was in really poor condition as well (interior); seat worn out, seat pocket torn so could not be used, seat space is sooo small you might as well be in a sardine can. I thought it very appropriate at the Christchurch airport that they pipe the sound of sheep bleating as you plane and deplane; I felt about equal treatment as herding sheep. Never again JetStar. Awfull!

Always a smooth flight from Christchurch to Melbourne

Fr]iendlyt, efficient flight attendants

Crew were lovely.

Had a lot of hassle adding baggage to this leg of my trip on booking. At check in i was asked to pay $130 for baggage, which was no surprise. Luckily Air New Zealand ground staff sorted it out and I did not have to pay. I will book direct with the airlines next time.

Meal was excellent

Would have liked a blanket, it was a bit cold.

The seat was not all that comfortable and being at the front of the section meant I couldn't stretch much. The breakfast was OK - nothing special

Staff are always amazing

There were no headphones for in flight entertainment. Sure its only an hour long flight but still, some distraction from the turbulence would have been nice.

Food is good which is being served hot , even the bread is being served hot . The food is of the right portion .The crew is doing what they need to do for the passengers , quiet efficient , smile quite a lot thus making them feel more comfortable . The toilets are being kept clean . Keep it up !

Qantas staff unfailingly helpful and courteous.

A more suitable lunch that could be eaten more easily , the quiche in a fidley box and nothing to w eat it on was trying.

The flight was fast, crew was awesome and overall was awesome

My kayak app wasn’t updated to the correct flight time so they had to put me on the last flight to Melbourne that would make it. Thankfully quantas is awesome and got it done.

Didn’t get to pick out seats and got stuck in a middle seat. No opportunity to change, even though I tried to do so a week before the flight as welll as once online check in opened.

Older plane less entertainment options

Very efficient. Fab selection of movies.

I am lacto vegetarian but my only option was vegan. Second meal was a banana and some tired bits of pepper and carrot. Surely an airline like Emirates can offer a meat-free option!

The ICE entertainment

Nothing

relationship with Delta - sky team so preference on seating

Minimal food/beverage service for an international flight

The crew was very courteous and helpful.

No food on a four hour flight except for sale. The movies were also only available at a price.

The staff were nice but you made me pay almost as much as my ticket cost to change 3 letters on my name

Paying so much for a name change

The ride on the plane was all good

I didn’t like that when I purchased the tickets it gave me no option to add bags to my ticket. My itinerary that was emailed to me didn’t even say anything about paying for the bags before I got there. I got a huge shock when I was first in line and I was told I would have to pay 370 dollars for both my bags. I was livid and quite frankly don’t want to fly or book with virgin ever again. That couldn’t even help me out with anything so overall I’m upset and will never fly with you Virgin. I will also let it be known about this. I’m just a young traveler traveling for education and I get stuck with this bill to where I shouldn’t even go because I spent so much money just for my bags :(

Fine crew

Worst seats, cushions have wires jabbed in your back.

The crew were friendly

You should be able to offer at least some chips or something small for free

Always a smooth flight from Christchurch to Melbourne

Kayak needs to do a much better job making it clear that luggage needs to be purchased up front. I realize now that it is in the fine print, but I did not know that no checked bags came with this flight. The cost was not just high, it was obscene ($670 for two bags!). That was just slightly less than the cost of the entire flight for both of us. I will never fly Jetstar again. This was absolutely ridiculous. It is also a very compelling story, which I am sharing with everyone that I know. Please find a way to make this right so that the conclusion of the story can be how Kayak is a good company for fixing this.