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Pros: Food is always the best. I had the butter chicken for dinner. It was very delicious.

Cons: I think this was just a personal issue for me only, but I would say the atmosphere. I felt the plane was humid and often at times, I found it hard to breathe. On one occasion, a flight attendant attempted to take my food away without asking if I was finished or not. I was annoyed by their lack of manners. I also didn't like having two blankets. There was no room under the seat in front of me, to put it anywhere. It significantly reduced my comfort. The passengers sitting next to me also had no respect when they asked me to step aside and was rude in general. It made my mood worse throughout the flight but I hanged in there. It was okay.

Pros: The crew, as always, was fantastic. Very helpful and always kind. The seats are comfortable enough, considering it was a long flight, and the excellent entertainment helped the time pass quickly.

Cons: Very nice services

Pros: The space!

Cons: Food

Cons: The attitude of the crew towards passengers with children. They made us wake up our sleeping child because she was on a blow up cushion that obstructed her leg space. Even though we explained it could be deflated in a single second and was not causing harm to anyone else they still made us move it. Also, they gave us a guilt trip for changing a peepee diaper in our seat (careful not to touch any seats) and wouldn't take the trash. As any parents knows, changing a diaper in an airline bathroom is one of the most unsanitary and awful things you can do with your young child due to the extreme lack of space. Airlines in general should make a "family bathroom" with more space for parents to change their kids.

Cons: These short domestic flights are just a bus ride in the sky. Provided the simple service that was all that we needed.

Pros: It was OK

Cons: It would of been nice to know why we were delayed.

Pros: Check-in crew were friendly. I think they try to do the best with the hand they are dealt. I feel sorry for them. Advice to them... Look for another job where the employer gives you the proper tools to fairly treat the customers.

Cons: VERY DISAPPOINTING EXPERIENCE. JetStar is just like a big leech... just sucking money from their hosts (customers) every which way possible. Our plane was in really poor condition as well (interior); seat worn out, seat pocket torn so could not be used, seat space is sooo small you might as well be in a sardine can. I thought it very appropriate at the Christchurch airport that they pipe the sound of sheep bleating as you plane and deplane; I felt about equal treatment as herding sheep. Never again JetStar. Awfull!

Pros: I like the lady who checked me in.

Cons: First of all, your selection of food could be way better. You’re traveling between two places that have extensive access to rice - why is your gluten-free menu so poor? Your airline crew are scary and I’m worried that if there was a true emergency none of them would know how to get us off the plane safely.

Cons: plane was over an hr late due to tire needing changing. Staff we unapologetic about it.

Pros: Speedy turnaround

Cons: Both flights were late. It felt like this is pretty common with them ...

Pros: Crew were awesome.

Cons: Free coffee as opposed to paying $4 for an ordinary coffee

Pros: Arrived ahead of schedule

Pros: Crew needed an exit row person and I volunteered. Extra leg room was nice.

Cons: Expensive flight. No food or drink included in what you pay. No magazines or screens to occupy your time.

Cons: Flight was canceled.

Cons: tv entertainment,i wish i had realised that there was no TV for the children. .

Pros: Neat in flight entertainment app that lets you watch, read, listen while you fly, right on your own device. Very nice touch.

Cons: The check in process. No one got there right when the airport opened at 0400 and they took their time getting the check in counters clean and ready for the day, having us all stand in line waiting to be checked in.

Cons: Flight was 90 minutes delayed for "maintenance requirements" (the inbound flight arrived late as well), and my one checked bag was not loaded.

Pros: Crew was friendly and helpful

Cons: Food wasn’t the best... no water bottles provided... chronically thirsty on that flight.

Pros: Boarding and flight time

Cons: Lounges were dirty

Pros: Love the cheap fares and easy check in

Cons: So cramped! No leg room

Pros: Seats were fairly comfy

Cons: Who eats mandarins on a plane i ask you???

Pros: The crew were friendly

Cons: You should be able to offer at least some chips or something small for free

Pros: In time take off. Early landing. Comfy seat

Cons: Nothing

Pros: Seats recline far, great for sleeping. Crew members very helpful and cheery. Food was surprisingly good.

Cons: There was no option through Kayak to choose a meal option, but the standard meals were ok so wasnt the end of the world.

Pros: Short flight, and getting a meal made it go faster

Cons: Can’t really think of anything

Pros: Always on time, good range of movies/shows and free wifi

Cons: Long wait at the airport checkin, seat was so uncomfortable and paid drinks (including soft drink) after the first meal service... so odd!

Pros: The food was very good and It felt spacious for economy class.

Cons: The flight attendants on Virgin seemed very crabby. It would of been nice for them to smile once in a while and give eye contact.

Pros: Friendly staff, new aircraft, great food

Cons: Just some help with hand luggage

Pros: Food and services

Cons: Seating leg space

Pros: Absolutely friendly Professional

Cons: Nothing

Pros: ICE

Cons: Attendans have been impatient, nervous

Pros: Great crew & nice meals.

Cons: The touchscreen menu icons does not seem to be working as you have to keep tapping the function tabs so many times. This is wasting a lot of time.

Pros: Great crew, food, lots of free wine

Cons: Nothin

Cons: Plane needed updated, looked old and some seats had to be fixed mid flight

Pros: The flight crew were friendly, the flight left on time, food good and cabin clean.

Cons: Had a jumpy screen for a while and the headsets were a bit sensitive with the sound dropping on and off. The controls were on the top of the arm rest which my husband kept accidentally knocking. Changing channels, turning up the volume etc.

Pros: Check-in crew were friendly. I think they try to do the best with the hand they are dealt. I feel sorry for them. Advice to them... Look for another job where the employer gives you the proper tools to fairly treat the customers.

Cons: VERY DISAPPOINTING EXPERIENCE. JetStar is just like a big leech... just sucking money from their hosts (customers) every which way possible. Our plane was in really poor condition as well (interior); seat worn out, seat pocket torn so could not be used, seat space is sooo small you might as well be in a sardine can. I thought it very appropriate at the Christchurch airport that they pipe the sound of sheep bleating as you plane and deplane; I felt about equal treatment as herding sheep. Never again JetStar. Awfull!

Pros: In time take off. Early landing. Comfy seat

Cons: Nothing

Pros: Everything went smoothly

Cons: The overcharge for baggage being slightly over weight

Cons: The attitude of the crew towards passengers with children. They made us wake up our sleeping child because she was on a blow up cushion that obstructed her leg space. Even though we explained it could be deflated in a single second and was not causing harm to anyone else they still made us move it. Also, they gave us a guilt trip for changing a peepee diaper in our seat (careful not to touch any seats) and wouldn't take the trash. As any parents knows, changing a diaper in an airline bathroom is one of the most unsanitary and awful things you can do with your young child due to the extreme lack of space. Airlines in general should make a "family bathroom" with more space for parents to change their kids.

Pros: Seat material (leather) and cushion was comfortable.

Cons: No leg room, my knees were pressed into the back of the seat in front, which became very painful. No wriggle room without disturbing person alongside. A ridiculous "snack". What happened to biscuits and cheese? Not trendy any longer i presume. Even Qantas serve that! No wine. Again, ridiculous. Condescending stewards, if that's what you are supposed to call them these "woke" days.

Pros: Extra legroom (economy x) was well worth it as I had knee surgery the day prior. Ground staff and crew very helpful assisting me as I was on crutches. Excellent service.

Cons: Quality of snacks Quality of in flight entertainment still very poor

Pros: Boarding and disembarking were very smooth, and our bags were ready for collection very quickly.

Cons: I'm disappointed that Virgin doesn't include more food on their flights anymore, especially as this flight was over lunch time.

Pros: Crew

Pros: Nothing. Missed the flight as the crew directed us to the wrong gate

Cons: Support staff

Pros: Absolutely friendly Professional

Cons: Nothing

Pros: Crew amazing. Seats had enough legroom. Good was second to none

Pros: Crew was great, I lucked out and got a whole row to myself and the entertainment was awesome.

Cons: The food was just ok.

Pros: screen, ubs charger

Cons: be more careful with luggage; 8 flights on this trip and it would be this last one that my luggage cover was lost, and it wasn't a cheap one.

Cons: If it was on time

Pros: Kind crew. Comfortable space for economy.

Cons: The food was not even edible. The entertainment was minimal.

Pros: Initially, the ticket was cheap.

Cons: The cost of my baggage was triple the cost of my flight. The assistants at the desk and gate were rude. I don't fly internationally often and I was anxious, they did not have time or interest in helping me. I could've been on a United flight with my parter 10 hours earlier for the same cost, had I known I would actually pay far more than the cost upfront. I will not be flying Jetstar again.

Pros: It was wider than I expected.

Cons: Old.

Pros: They cancelled return flight and were rude when I tried to rebook; they also weigh luggage and charge extra; had one kind agent who helped; won’t fly again and won’t use cheap flights

Pros: Getting there safe and on time .

Cons: Owning my own plane and skip security .

Cons: Lounge is disorganised with bad coffee

Pros: The staff were nice but you made me pay almost as much as my ticket cost to change 3 letters on my name

Cons: Paying so much for a name change

Pros: Always on time, good range of movies/shows and free wifi

Cons: Long wait at the airport checkin, seat was so uncomfortable and paid drinks (including soft drink) after the first meal service... so odd!

Cons: On time boarding and availability of inflight entertainment.