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Pros: Food was good .

Cons: Didnt turn on the AC until were in air, implying that everybody was sweating for 30min from boarding to ip in air. Crew refused Green Tea, saying it is only offered in Business class

Pros: I never made the connection because the flight was cancelled. I liked nothing about the flight and to boot I got sick because I was up for over 40 hours straight... 11 of them spent in Customer Service line.

Cons: It was a terrible two day experience that would have turned into over 3 if I did not cancel my flight plans.... vacation ruined.

Cons: 70’ late on a 45’ flight

Pros: Crew was top

Cons: 45 min delay , shame ..... always the same problem with Frankfurt airport...

Pros: The crew was amazing

Cons: Great job

Pros: The crew were all nice.

Cons: Aircraft VERY aged--NO charging ports?! Entertainment screens tiny and old touch screen interface, slow to respond. Remote control on arm rest=accidental volume changes and such. Do NOT get the veggie pasta, it's terrible. Overhead bins do not hold large bags correctly.

Cons: Very tight seating in the double decker near the rear particularly for a six hour flight. Food and drink were very good and check -in clerk got us on an earlier flight. Only complaint really was the lack of any leg room.

Cons: On time.

Pros: The food. Crew was ok

Cons: This is basically a southwest plain with a curtain to separate classes. No entertainment, no first class seats, no WiFi. Just a seat between us. No legroom. Y’all should be ashamed to call that first class. Waste of $

Pros: Crew good, plane clean.

Cons: Seats very cramped.

Pros: Flight space was quite empty in my section so that was AMAZING. Crew was lovely and helped with a few requests for myself and travel companions. Very good selection on tv and movies and the refurbished aircraft was very comfortable for me on this flight. Probably helps having seat to self.

Cons: Nothing on this occasion

Cons: Luggage Fees out of Croatia despite my One World Status were a big surprise!

Cons: Nothing Everything was excellent

Pros: Movies

Cons: Crew was rude to passengers. One passenger asked for extra bread and crew arrogantly commented , we dont give but ok take one.

Pros: I never made the connection because the flight was cancelled. I liked nothing about the flight and to boot I got sick because I was up for over 40 hours straight... 11 of them spent in Customer Service line.

Cons: It was a terrible two day experience that would have turned into over 3 if I did not cancel my flight plans.... vacation ruined.

Pros: Crew was great, seating comfortable.

Cons: Entertaining on board

Pros: Smooth boarding/ de-planing ; everything was on time

Cons: Small aircraft

Pros: The crew were amazing and attentive

Cons: nothing that i can think of

Cons: Luggage Fees out of Croatia despite my One World Status were a big surprise!