$1,284 Find Cheap Flights to Iceland

Crew service was poor and very little difference between premium economy and economy. Disappointed.

No WiFi in either flight. No leg room, the seat in front of me left dents on my knees and the tray was so low my knees propped it up if I tried to use it.

I enjoyed the comfort of Premium Economy. The Purser on London-Nairobi was a little testy, snappish in his tone. I understand stressed, tired, etc but his tone in addressing passengers I found wanting.

We spent twice as long on the runway waiting to take off as we did in the air.

We never made it onto this flight due to BA's lackluster organisation.

Worst travel experience ever. One flight missed due to a delay, got rebooked, that one got cancelled and 0 customer service whatsoever. No help for finding our luggage or getting a hotel.

3/4 bags delayed and 1/4 damaged at the other end. Flight was freezing

The entertainment selection was ok, but overall not bad! The crew was great.

We were never able to take this flight because our first flight from Austin to Dallas was cancelled.

This was the second time on BA, food terrible, bathrooms gross,( granted, that was mostly due to the disgusting children urinating all over it)boarding was late and disorganized. No gate issued until last minute st Heathrow, bad system, caused undue stress. Seats were painful, that's what you get for traveling like a poor in economy, right BA? Should have been able to afford business or first class if you want to actually be able to walk upright without back pain after a trip.