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New Zealand to Sydney flight information

Flights arrive in Sydney Kingsford Smith
Flights depart from New Zealand
Flight price $259
Airlines Jetstar, LATAM Airlines, Virgin Australia, Air New Zealand, Singapore Airlines, Emirates, Qantas Airways

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Looking for cheap airfare to Sydney? 25% of our users found return tickets to Sydney for the following prices or less: From Christchurch $295, from Auckland Intl $379, from Wellington $419
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FAQs - Booking Sydney flights

How long is the flight to Sydney?

Flights from Christchurch 3h 17m
Flights from Wellington 3h 28m
Flights from Auckland 3h 24m
Flights from Queenstown 3h 11m

What is the cheapest flight to Sydney?

The cheapest airline ticket to Sydney from New Zealand in the last 72 hours was $259 return on the route Auckland to Sydney. The most popular route is Auckland to Sydney and the cheapest ticket found on this route in the last 72 hours was $479 return.

Which airlines fly to Sydney?

In general from New Zealand, Etihad Airways, Singapore Airlines and Qantas Airways fly the most to Sydney. The most popular route is from Auckland, and Etihad Airways, Singapore Airlines & Air China fly this route the most.

How far is Sydney Kingsford Smith airport from central Sydney?

Kingsford Smith Airport is 7 kilometres from the centre of Sydney. View on map.

What is the name of Sydney’s airport?

Sydney is served by Sydney Kingsford Smith Airport, also commonly referred to as Kingsford Smith, Sydney, or simply Sydney Airport. The airport code is SYD.

Book Cheap Sydney Plane Tickets

(Return)
Airports
Origin
Christchurch
$400
only
$400
Auckland
$259
only
$259
Wellington
$409
only
$409
Destination
Sydney
$259
only
$259
Wed, 6 Mar
AKL
Auckland Intl
SYD
Sydney Kingsford Smith
3h 45m
Wed, 13 Mar
SYD
Sydney Kingsford Smith
AKL
Auckland Intl
3h 05m
Trip: 7 days
Overall 5.1 OK
Based on 44 reviews
Overall
6.2
Boarding
6.5
Comfort
6.1
Crew
6.9
Entertainment
5.1
Food
5.2
AKL
SYD
Mediocre 2.3

Cons: Ridiculously over priced baggage fees. I couldn't believe I was being charged just as much for my flight as I was my checked bags. They hope you book with them because they're slightly more affordable than other companies but then charge you for absolutely everything once you get to the airport. Staff seem to know its unfair, but unwilling to do anything to help you. I'll never fly with them again.

AKL
SYD
Mediocre 2.0

Pros: Not much about JetStar or Kayak

Cons: I like many others, had to pay $320 to get our suitcase on the plane. JetStar said that it was kayak's fault for not including the luggage allowance at the time of booking. First off no one in this world has ever heard of this predatory way to rip people off. I consider it dirty and extremely underhanded. So you book your "economical flight through Kayak and they do not include this fee for $11. Big deal you say, well it gets to be a very big deal. We paid about $600 for our seats only, without knowing that Jetstar would want to also be paid extra for our baggage. They call it baggage allowance. If Kayak knew what the hell they were doing ( they are supposed to that is why we pay them) they would also know about the baggage allowance and it would have been $11. However when we arrived at the airport Jetstar wanted another $640 for our two 20kg bags. We were able to talk them down to $320. We went from Auckland to Sydney and for our connecting flight they wanted an additional $640. I said no, and that they could keep the bags. At that point I was told to get control of my emotions. Eventually we did not have to pay any additional "baggage allowance" to get to the Sunshine Coast. If I had kept control of my emotions they would have charged us at total of $1280.00 for our luggage on a $600 pair of connecting flights. What bullshit!!!!!!! Also wanted $4.00 for any kind of drink on board the plane. don't even think of food or a drink on board the plane unless you have money to burn!

AKL
SYD
Excellent 10.0

Pros: Up front seat, very comfortable! Comfortable enough for me to sleep through the flight which it doesn't happen ever on any flight I've been on

Cons: First flight I've been on that I got nothing to complain about! Crew were friendly everything was awesome!

AKL
SYD
Mediocre 2.0

Cons: 160 dollars to check a bag. I'll never fly with this airline again

AKL
SYD
Good 6.0

Pros: Left & arrived on time -AKL to SYD.

Cons: Not as low cost as advertised. Hidden costs: pay extra to pick a seat. Any seat. No luggage allowance, must pay extra for 1st checked bag. No complimentary drinks, must pay top price for coffee, water, juice. Airline coffee in paper cup. Credit card or debit only. Toilet use might be free... did not ch check.

Sun, 10 Feb
AKL
Auckland Intl
SYD
Sydney Kingsford Smith
3h 40m
Sun, 24 Feb
SYD
Sydney Kingsford Smith
AKL
Auckland Intl
3h 10m
Trip: 15 days
8.3ExcellentShow reviews
Overall 8.3 Excellent
Based on 28 reviews
Overall
7.6
Boarding
7.6
Comfort
7.4
Crew
8.1
Entertainment
7.3
Food
7.0
AKL
SYD
OK 5.3

Cons: Latam had serious errors on their website, you could not even check-in online but worse than that it didn't tell you why you couldn'tit simply reloaded the process without an error message. This meant waiting in line to check in because they didn't even have an electronic kiosk to print boarding passes even if you didn't check luggage. What a disaster.

AKL
SYD
Excellent 10.0

Pros: Was pleasantly surprised to find more legroom, more storage and a great selection of entertainment..

AKL
SYD
OK 5.0

Cons: No choice in food and very little provided. Half a sandwich with stale bread for breakfast

AKL
SYD
Excellent 10.0

Pros: On time flight & very nice service.

AKL
SYD
Excellent 10.0

Pros: loved it

Fri, 1 Feb
AKL
Auckland Intl
SYD
Sydney Kingsford Smith
3h 40m
Fri, 15 Feb
SYD
Sydney Kingsford Smith
AKL
Auckland Intl
3h 10m
Trip: 15 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 21 reviews
Boarding
8.1
Comfort
7.9
Crew
8.4
Entertainment
7.3
Food
7.2
AKL
SYD
Excellent 8.3

Pros: You were rewarded at check-in if you had checked-in online. On-liners had their own line and no-one was in it! Also passport control & security were very streamlined...much better than NA or Europe.

Cons: At least the coffee & water were free!

AKL
SYD
OK 4.0

Cons: Didn't clearly mention to me that I have to buy extra ticket for my luggage. It is a cheap plane, but the expense actually is not cheap.

AKL
SYD
Excellent 10.0

Pros: Small things make a difference. I was not aware breakfast on the Auckland Sudney flight was an extra cost. The cabin crew member sympathised and gave me a free breakfast. May have cost VA a few dollars but meant I will fly VA happily in the future. Well done VA.

AKL
SYD
Mediocre 3.0

Cons: The flight was delayed with no announcement until the last min as to why. Extremely frustrating when no information is passed on to passengers.

AKL
SYD
OK 4.6

Pros: The seats.

Cons: I was under the impression I had baggage included but in fact I didn't so I had to pay. Virginia Australia had the most misleading phrase under baggage and they need to change it asap. I had to pay $130 which is absolutely absurd.

Tue, 19 Feb
CHC
Christchurch
SYD
Sydney Kingsford Smith
3h 35m
Mon, 25 Feb
SYD
Sydney Kingsford Smith
CHC
Christchurch
3h 00m
Trip: 7 days
8.3ExcellentShow reviews
Overall 8.3 Excellent
Based on 13 reviews
Overall
8.6
Boarding
8.6
Comfort
8.3
Crew
8.9
Entertainment
8.5
Food
8.2
BNE
AKL
Excellent 10.0

Pros: Quick and easy

LHR
LAX
Good 6.6

Pros: I liked that there was food available and that they offered complimentary snacks and drinks. Some of the crew members were nice and offered good service. I liked that they offered some type of entertainment and free wifi.

Cons: I didn't like that some of the crew members were not very nice. I also disliked that some of the crew members drove the food/beverage cart violently through the isles and saw as one of the crew members rammed into another person's leg, to only say "oh sorry" and kept on going. This same crew member missed picking up the trash from an entire row and was throwing trash on the floor. She was more interested in caring for a baby on board (not sure if it was her daughter or family member) than the rest of the passengers. I also didn't like the seats were so close to each other, the person in front of me almost hit my face when he reclined his seat all the way back. There wasn't much room to breath let alone stretch.

CHC
SYD
Excellent 10.0

Pros: Awesome crew! Tasty food! Comfy seats!

CHC
SYD
Excellent 9.0

Pros: Great service, entertainment, and the crew was outstanding

Cons: The seats are on the small side and feel cramped.

TPE
AKL
Excellent 9.6

Pros: Everything else.

Cons: The departure was 20 minutes late (not too much), which delayed the arrival in NZ by the same amount.

Sun, 3 Mar
WLG
Wellington
SYD
Sydney Kingsford Smith
14h 30m
Sun, 10 Mar
SYD
Sydney Kingsford Smith
WLG
Wellington
3h 15m
Trip: 7 days
Overall 0.0 Poor
Based on 0 reviews
Fri, 24 May
WLG
Wellington
SYD
Sydney Kingsford Smith
6h 55m
Mon, 3 Jun
SYD
Sydney Kingsford Smith
WLG
Wellington
3h 15m
Trip: 11 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 3,158 reviews
Overall
8.8
Boarding
8.9
Comfort
8.5
Crew
9.0
Entertainment
8.7
Food
8.4
HKG
SIN
Excellent 10.0

Pros: Premium economy was great.

SIN
LHR
OK 5.6

Cons: The layover in Singapore was a nightmare with insufficient hotel accommodation, nothing but Asian food and overly officious security staff.

KUL
SIN
Excellent 10.0

Pros: Everything from booking, online check-in, self printing of Boarding Pass, BIz Class lounge, Flight. Flight too short (KL to SG) for me to eat and enjoy the inflight entertainment.

MNL
SIN
Good 7.3

Pros: Crew

Cons: Delays

SIN
BLR
OK 5.3

Pros: Food was good

Cons: Boarding was just ok, but departure delayed by half hour. Seats were really poor. Zero comfort.. felt like sitting on a cramped park bench. Entertainment system is ancient. Can't see and can't listen properly. Didn't expect this type of horrible aircraft from Singapore Airlines!

Tue, 30 Apr
AKL
Auckland Intl
SYD
Sydney Kingsford Smith
3h 40m
Sun, 5 May
SYD
Sydney Kingsford Smith
AKL
Auckland Intl
3h 05m
Trip: 6 days
8.6ExcellentShow reviews
Overall 8.6 Excellent
Based on 30 reviews
Overall
8.3
Boarding
8.3
Comfort
8.2
Crew
8.4
Entertainment
8.6
Food
8.1
AKL
SYD
Excellent 10.0

Pros: The service for my granddaughters was phenomenal.

AKL
SYD
Excellent 10.0

Pros: more leg room compare with other carriers, a variety of meals to choose from for special needed people (need to pre book online)

Cons: can't find anything to complain with

AKL
SYD
Excellent 9.6

Pros: Economy seats still comfortable

AKL
SYD
Excellent 10.0

Pros: Amenities and food, customer service.

AKL
SYD
Excellent 9.6

Cons: The boarding process could be more organized and more smoothly.

Fri, 19 Apr
AKL
Auckland Intl
SYD
Sydney Kingsford Smith
3h 40m
Thu, 25 Apr
SYD
Sydney Kingsford Smith
AKL
Auckland Intl
3h 05m
Trip: 7 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 65 reviews
Overall
8.1
Boarding
8.1
Comfort
7.8
Crew
8.4
Entertainment
7.9
Food
7.6
AKL
SYD
Excellent 9.3

Pros: Friendly crew Comfy space Reasonable food Boarding was easy

Cons: Would have liked to be offered a second hot drink or would like the cups to be a bit bigger. Fresh food

AKL
SYD
Excellent 8.0

Pros:

Cons: ruin my seat arrangement for no reason! We were traveling as a family of 7 (2 grandparents from each side, my husband, my 4 year son and myself). We paid $30 per person per seat so that we could sit together and watch out for each other because some of the grandparents are in their 80's. However, when we checked in, we found out all our seats were re-arranged and in the worst possible way! Our 4 year old child was assigned in middle seat no where near my husband or myself. In addition, the family was divided in half, separated by the service station. I had switched seat so I can sit with my son but my husband had to sit at the other side of the service station to take care of the other half of the family because they do not speak English. I was left to attend to my 4 year old son by myself, which was hard to do. what bothers me the most is that there seem to be no obvious reason for them to re-arranged seats in such a devastating manner - it was not a full flight at all. I saw quite a few empty seats in the back. We spoke to the woman who was the head of the stewardess about the problem upon boarding, she said she would try to see what she could do, but she never got back to us at all. The seats were horrible seats for a few reason. First, there were a lot of traffic and noise from crew and other passengers because they were next to the Service station. Second, we were always the last one to receive food service because of the location. This is a problem when you have 4 year old and 80 years old who were diabetics.

AKL
SYD
Mediocre 2.0

Cons: This is the worst travel i've ever had. Got stuck in sydney because the first flight was delayed. I booked emirates and payed more to be on an emirates flight and to avoid flying with qantas. As qantas operated the first delayed flight i missed all my connecting flights and i'm still teavelling right now. Still in sydney. Never going to book through here again!

AKL
SYD
Good 6.0

Cons: Qantas is the source of unlimited frustration for us. We could not check in online, and it wasn't even possible to choose a seat before you got to the airport unless you wanted to pay a premium for it. To make matters worse, there is no transparency in the process; we had no idea what seats they were assigning us, or even whether the three of us would be able to sit together. And when we showed up at the airport, the last leg of my flight had been deleted from my itinerary (but not that of my family members). And guess what? They couldn't do anything about it until I was ready to get on that last flight! The crew were great, but all the behind-the-scenes aspects of Qantas were absolutely horrible. Two days later I'm still reeling from the experience. What a terrible way to treat customers.

AKL
SYD
Mediocre 3.3

Pros: Nothing paid a bomb and got nothing for it

Cons: Everything!! Never again will I be hoodwinked for the price of a standard seat

Fri, 29 Mar
AKL
Auckland Intl
SYD
Sydney Kingsford Smith
3h 45m
Tue, 2 Apr
SYD
Sydney Kingsford Smith
AKL
Auckland Intl
3h 05m
Trip: 5 days
Overall 5.1 OK
Based on 44 reviews
Overall
6.2
Boarding
6.5
Comfort
6.1
Crew
6.9
Entertainment
5.1
Food
5.2
AKL
SYD
OK 4.6

Pros: Frustrated by how late I was allowed to Check-in, then had to rush to the plane. Classic problem, but, why you don't pay for a budget flight.

AKL
SYD
Mediocre 2.0

Cons: This would have been my 4th and final flight with Jetstar. I was allowed to board the 3 previous flights with my luggage without any problems but when I got to the gate to board the plane this 4th time I was refused because of the weight of my luggage which forced me to stay in the Auckland airport for 24 hours. I was given two choices at the gate (after already passing through check in and security), I could either pay $160 or throw away half of my luggage. This was outrageous and unethical as Jetstar offered my two impossible choices. I did not have $160 nor did I seem to have time to sort through half my luggage to throw it away which left me missing my flight. The Jetstar employee, who was as cold as ice, then walked me out where I was told I would have to catch the next flight, the next day, and needed to pay $75 to transfer my ticket and pay the normal fee of $40 to get my luggage checked. AFter sleeping in the airport, the next morning I went to check in only to be told the flight was cancelled due to mechanical issues and was transferred to another airline (Qantas: which was very good! You should use them). I would have been happy to pay the normal fee of $40 at the gate but once they open the gate the fee goes through the roof. This is unethical when it forces a person to not board there flight to another country. DO NOT WASTE YOUR TIME WITH JETSTAR UNLESS YOU HAVE ONLY 7KILOS OF LUGGAGE WHICH IS BASICALLY A BACKPACK.

AKL
SYD
Mediocre 2.0

Cons: 160 dollars to check a bag. I'll never fly with this airline again

AKL
SYD
OK 4.6

Pros: Our flight suddenly changed from 7:20am to 3:45pm and then 4:15pm. There was little to no apologies, explanation or communication. We got a $20 food voucher for the entire delay.

AKL
SYD
Good 6.0

Pros: Left & arrived on time -AKL to SYD.

Cons: Not as low cost as advertised. Hidden costs: pay extra to pick a seat. Any seat. No luggage allowance, must pay extra for 1st checked bag. No complimentary drinks, must pay top price for coffee, water, juice. Airline coffee in paper cup. Credit card or debit only. Toilet use might be free... did not ch check.

Sat, 30 Mar
AKL
Auckland Intl
SYD
Sydney Kingsford Smith
3h 45m
Tue, 2 Apr
SYD
Sydney Kingsford Smith
AKL
Auckland Intl
3h 05m
Trip: 4 days
Overall 5.1 OK
Based on 44 reviews
Overall
6.2
Boarding
6.5
Comfort
6.1
Crew
6.9
Entertainment
5.1
Food
5.2
AKL
SYD
Mediocre 2.3

Cons: Ridiculously over priced baggage fees. I couldn't believe I was being charged just as much for my flight as I was my checked bags. They hope you book with them because they're slightly more affordable than other companies but then charge you for absolutely everything once you get to the airport. Staff seem to know its unfair, but unwilling to do anything to help you. I'll never fly with them again.

AKL
SYD
Mediocre 2.0

Pros: Not much about JetStar or Kayak

Cons: I like many others, had to pay $320 to get our suitcase on the plane. JetStar said that it was kayak's fault for not including the luggage allowance at the time of booking. First off no one in this world has ever heard of this predatory way to rip people off. I consider it dirty and extremely underhanded. So you book your "economical flight through Kayak and they do not include this fee for $11. Big deal you say, well it gets to be a very big deal. We paid about $600 for our seats only, without knowing that Jetstar would want to also be paid extra for our baggage. They call it baggage allowance. If Kayak knew what the hell they were doing ( they are supposed to that is why we pay them) they would also know about the baggage allowance and it would have been $11. However when we arrived at the airport Jetstar wanted another $640 for our two 20kg bags. We were able to talk them down to $320. We went from Auckland to Sydney and for our connecting flight they wanted an additional $640. I said no, and that they could keep the bags. At that point I was told to get control of my emotions. Eventually we did not have to pay any additional "baggage allowance" to get to the Sunshine Coast. If I had kept control of my emotions they would have charged us at total of $1280.00 for our luggage on a $600 pair of connecting flights. What bullshit!!!!!!! Also wanted $4.00 for any kind of drink on board the plane. don't even think of food or a drink on board the plane unless you have money to burn!

AKL
SYD
OK 5.3

Pros: Italy a okay flight

Cons: Don't have WiFi connection

AKL
SYD
Excellent 10.0

Pros: Up front seat, very comfortable! Comfortable enough for me to sleep through the flight which it doesn't happen ever on any flight I've been on

Cons: First flight I've been on that I got nothing to complain about! Crew were friendly everything was awesome!

AKL
SYD
OK 5.0

Cons: Website was not clear on baggage policy during booking and upon checking in, we were slammed with baggage fees of $160.00 NZ for each bag. Not happy.

Sun, 24 Mar
AKL
Auckland Intl
SYD
Sydney Kingsford Smith
3h 45m
Sat, 30 Mar
SYD
Sydney Kingsford Smith
AKL
Auckland Intl
3h 10m
Trip: 7 days
Overall 5.1 OK
Based on 44 reviews
Overall
6.2
Boarding
6.5
Comfort
6.1
Crew
6.9
Entertainment
5.1
Food
5.2
AKL
SYD
Mediocre 2.0

Cons: I dont know if it was kayak, flight network or their fault, i just know that once i got to the check in counter i had to pay an additional 160 to ship my luggage absurd. The inly thing i know is that i ll not use them anymore. Plus plane was so old i had a spring coming out of my seat on the plane.

AKL
SYD
Mediocre 2.0

Pros: Not much about JetStar or Kayak

Cons: I like many others, had to pay $320 to get our suitcase on the plane. JetStar said that it was kayak's fault for not including the luggage allowance at the time of booking. First off no one in this world has ever heard of this predatory way to rip people off. I consider it dirty and extremely underhanded. So you book your "economical flight through Kayak and they do not include this fee for $11. Big deal you say, well it gets to be a very big deal. We paid about $600 for our seats only, without knowing that Jetstar would want to also be paid extra for our baggage. They call it baggage allowance. If Kayak knew what the hell they were doing ( they are supposed to that is why we pay them) they would also know about the baggage allowance and it would have been $11. However when we arrived at the airport Jetstar wanted another $640 for our two 20kg bags. We were able to talk them down to $320. We went from Auckland to Sydney and for our connecting flight they wanted an additional $640. I said no, and that they could keep the bags. At that point I was told to get control of my emotions. Eventually we did not have to pay any additional "baggage allowance" to get to the Sunshine Coast. If I had kept control of my emotions they would have charged us at total of $1280.00 for our luggage on a $600 pair of connecting flights. What bullshit!!!!!!! Also wanted $4.00 for any kind of drink on board the plane. don't even think of food or a drink on board the plane unless you have money to burn!

AKL
SYD
Excellent 10.0

Pros: Up front seat, very comfortable! Comfortable enough for me to sleep through the flight which it doesn't happen ever on any flight I've been on

Cons: First flight I've been on that I got nothing to complain about! Crew were friendly everything was awesome!

AKL
SYD
Mediocre 3.0

Pros: At least I got notification about delay right before going to the bed and did not have to wake up at 4 am

Cons: Flight status online at Jetstar website indicated on time departure, had to call to verify delay. Our boarding pass, issued at 2:30 pm still had 7:30 am boarding time. Flight was delayed because of airplane maintenance but we got no compensation, just $10 Australian voucher to use at the airport to buy food.

AKL
SYD
Mediocre 2.3

Cons: Ridiculously over priced baggage fees. I couldn't believe I was being charged just as much for my flight as I was my checked bags. They hope you book with them because they're slightly more affordable than other companies but then charge you for absolutely everything once you get to the airport. Staff seem to know its unfair, but unwilling to do anything to help you. I'll never fly with them again.

Fri, 22 Feb
AKL
Auckland Intl
SYD
Sydney Kingsford Smith
3h 40m
Mon, 25 Feb
SYD
Sydney Kingsford Smith
AKL
Auckland Intl
3h 10m
Trip: 4 days
8.3ExcellentShow reviews
Overall 8.3 Excellent
Based on 28 reviews
Overall
7.6
Boarding
7.6
Comfort
7.4
Crew
8.1
Entertainment
7.3
Food
7.0
AKL
SYD
OK 4.3

Pros: the price

Cons: everything else

AKL
SYD
Excellent 9.6

Pros: Dreamliners are absolutely awesome. I felt refreshed when I landed. Smooth flight, awesome crew.

AKL
SYD
Excellent 10.0

Pros: On time flight & very nice service.

AKL
SYD
Excellent 10.0

Pros: We are an American Family. We traveled on LATAM Sydney to Auckland round trip. The plane was brand new Boeing Dreamliner 787-8 with all the bells and whistles. The attendants who are Spanish speakers but bilingual were delightful. We had one meal on each flight and 2 rounds of drinks. We had no issues with carry on or checked luggage. To summarize we had 2 perfect on-time flights with no fuss or drama. I couldn't recommend them more even if I tried..

AKL
SYD
Excellent 10.0

Pros: I liked the spaciousness and services of the 787 I liked the curteous and generous service of the crew I liked the boarding and deplaning I will consider using LATAM in my long-distance overseas travel

Mon, 25 Mar
AKL
Auckland Intl
SYD
Sydney Kingsford Smith
3h 45m
Sat, 30 Mar
SYD
Sydney Kingsford Smith
AKL
Auckland Intl
3h 10m
Trip: 6 days
Overall 5.1 OK
Based on 44 reviews
Overall
6.2
Boarding
6.5
Comfort
6.1
Crew
6.9
Entertainment
5.1
Food
5.2
AKL
SYD
Mediocre 2.0

Cons: I dont know if it was kayak, flight network or their fault, i just know that once i got to the check in counter i had to pay an additional 160 to ship my luggage absurd. The inly thing i know is that i ll not use them anymore. Plus plane was so old i had a spring coming out of my seat on the plane.

AKL
SYD
Mediocre 2.3

Cons: Ridiculously over priced baggage fees. I couldn't believe I was being charged just as much for my flight as I was my checked bags. They hope you book with them because they're slightly more affordable than other companies but then charge you for absolutely everything once you get to the airport. Staff seem to know its unfair, but unwilling to do anything to help you. I'll never fly with them again.

AKL
SYD
Mediocre 2.0

Pros: Not much about JetStar or Kayak

Cons: I like many others, had to pay $320 to get our suitcase on the plane. JetStar said that it was kayak's fault for not including the luggage allowance at the time of booking. First off no one in this world has ever heard of this predatory way to rip people off. I consider it dirty and extremely underhanded. So you book your "economical flight through Kayak and they do not include this fee for $11. Big deal you say, well it gets to be a very big deal. We paid about $600 for our seats only, without knowing that Jetstar would want to also be paid extra for our baggage. They call it baggage allowance. If Kayak knew what the hell they were doing ( they are supposed to that is why we pay them) they would also know about the baggage allowance and it would have been $11. However when we arrived at the airport Jetstar wanted another $640 for our two 20kg bags. We were able to talk them down to $320. We went from Auckland to Sydney and for our connecting flight they wanted an additional $640. I said no, and that they could keep the bags. At that point I was told to get control of my emotions. Eventually we did not have to pay any additional "baggage allowance" to get to the Sunshine Coast. If I had kept control of my emotions they would have charged us at total of $1280.00 for our luggage on a $600 pair of connecting flights. What bullshit!!!!!!! Also wanted $4.00 for any kind of drink on board the plane. don't even think of food or a drink on board the plane unless you have money to burn!

AKL
SYD
OK 4.6

Pros: Frustrated by how late I was allowed to Check-in, then had to rush to the plane. Classic problem, but, why you don't pay for a budget flight.

AKL
SYD
Mediocre 2.0

Cons: 160 dollars to check a bag. I'll never fly with this airline again

Thu, 16 May
AKL
Auckland Intl
SYD
Sydney Kingsford Smith
3h 50m
Sun, 19 May
SYD
Sydney Kingsford Smith
AKL
Auckland Intl
3h 05m
Trip: 4 days
8.3ExcellentShow reviews
Overall 8.3 Excellent
Based on 28 reviews
Overall
7.6
Boarding
7.6
Comfort
7.4
Crew
8.1
Entertainment
7.3
Food
7.0
AKL
SYD
Excellent 8.3

Pros: Enjoyed my first trip on LATAM.

AKL
SYD
Excellent 9.0

Cons: Delay meant I missed a meeting deadline.

AKL
SYD
Excellent 10.0

Pros: On time flight & very nice service.

AKL
SYD
Excellent 10.0

Pros: Excellent service and courteous staff very clean aircraft great choice of movies/TV and music. Tasty snack provided. Good value..

Cons: Nothing

AKL
SYD
Excellent 10.0

Pros: We are an American Family. We traveled on LATAM Sydney to Auckland round trip. The plane was brand new Boeing Dreamliner 787-8 with all the bells and whistles. The attendants who are Spanish speakers but bilingual were delightful. We had one meal on each flight and 2 rounds of drinks. We had no issues with carry on or checked luggage. To summarize we had 2 perfect on-time flights with no fuss or drama. I couldn't recommend them more even if I tried..

Tue, 19 Feb
CHC
Christchurch
SYD
Sydney Kingsford Smith
3h 35m
Mon, 25 Feb
SYD
Sydney Kingsford Smith
CHC
Christchurch
3h 00m
Trip: 7 days
8.3ExcellentShow reviews
Overall 8.3 Excellent
Based on 13 reviews
Overall
8.6
Boarding
8.6
Comfort
8.3
Crew
8.9
Entertainment
8.5
Food
8.2
CHC
SYD
Excellent 8.4

Pros: on time, crew were friendly

Cons: have to pay to watch movie

TPE
AKL
Excellent 9.6

Pros: Everything else.

Cons: The departure was 20 minutes late (not too much), which delayed the arrival in NZ by the same amount.

BNE
AKL
Excellent 10.0

Pros: Quick and easy

CHC
SYD
Mediocre 3.0

Pros: None

Cons: When I booked this fly, no one tell me check in luggage has to be charged

AKL
HKG
Good 7.3

Pros: Seats rows seemed to be more distance apart than other airlines. Flight was actually done by Air New Zealand rather than Cathay Pacific. Check in at Auckland airport was very quick and highly automated, however, our gate was not posted till one hour before the flight, so we did not know where was the best place to sit and wait.

Cons: Food was mediocre. Coffee and tea were like warm or cold.

Tue, 9 Apr
AKL
Auckland Intl
SYD
Sydney Kingsford Smith
3h 45m
Thu, 11 Apr
SYD
Sydney Kingsford Smith
AKL
Auckland Intl
3h 05m
Trip: 3 days
Overall 5.1 OK
Based on 44 reviews
Overall
6.2
Boarding
6.5
Comfort
6.1
Crew
6.9
Entertainment
5.1
Food
5.2
AKL
SYD
Good 6.0

Pros: Left & arrived on time -AKL to SYD.

Cons: Not as low cost as advertised. Hidden costs: pay extra to pick a seat. Any seat. No luggage allowance, must pay extra for 1st checked bag. No complimentary drinks, must pay top price for coffee, water, juice. Airline coffee in paper cup. Credit card or debit only. Toilet use might be free... did not ch check.

AKL
SYD
OK 4.6

Pros: Our flight suddenly changed from 7:20am to 3:45pm and then 4:15pm. There was little to no apologies, explanation or communication. We got a $20 food voucher for the entire delay.

AKL
SYD
Excellent 10.0

Pros: Up front seat, very comfortable! Comfortable enough for me to sleep through the flight which it doesn't happen ever on any flight I've been on

Cons: First flight I've been on that I got nothing to complain about! Crew were friendly everything was awesome!

AKL
SYD
Mediocre 2.0

Pros: Not much about JetStar or Kayak

Cons: I like many others, had to pay $320 to get our suitcase on the plane. JetStar said that it was kayak's fault for not including the luggage allowance at the time of booking. First off no one in this world has ever heard of this predatory way to rip people off. I consider it dirty and extremely underhanded. So you book your "economical flight through Kayak and they do not include this fee for $11. Big deal you say, well it gets to be a very big deal. We paid about $600 for our seats only, without knowing that Jetstar would want to also be paid extra for our baggage. They call it baggage allowance. If Kayak knew what the hell they were doing ( they are supposed to that is why we pay them) they would also know about the baggage allowance and it would have been $11. However when we arrived at the airport Jetstar wanted another $640 for our two 20kg bags. We were able to talk them down to $320. We went from Auckland to Sydney and for our connecting flight they wanted an additional $640. I said no, and that they could keep the bags. At that point I was told to get control of my emotions. Eventually we did not have to pay any additional "baggage allowance" to get to the Sunshine Coast. If I had kept control of my emotions they would have charged us at total of $1280.00 for our luggage on a $600 pair of connecting flights. What bullshit!!!!!!! Also wanted $4.00 for any kind of drink on board the plane. don't even think of food or a drink on board the plane unless you have money to burn!

AKL
SYD
Mediocre 3.0

Pros: At least I got notification about delay right before going to the bed and did not have to wake up at 4 am

Cons: Flight status online at Jetstar website indicated on time departure, had to call to verify delay. Our boarding pass, issued at 2:30 pm still had 7:30 am boarding time. Flight was delayed because of airplane maintenance but we got no compensation, just $10 Australian voucher to use at the airport to buy food.

Sun, 3 Mar
WLG
Wellington
SYD
Sydney Kingsford Smith
14h 30m
Sun, 10 Mar
SYD
Sydney Kingsford Smith
WLG
Wellington
3h 15m
Trip: 7 days
Overall 0.0 Poor
Based on 0 reviews
Fri, 1 Mar
AKL
Auckland Intl
SYD
Sydney Kingsford Smith
3h 40m
Sun, 3 Mar
SYD
Sydney Kingsford Smith
AKL
Auckland Intl
3h 10m
Trip: 3 days
8.3ExcellentShow reviews
Overall 8.3 Excellent
Based on 28 reviews
Overall
7.6
Boarding
7.6
Comfort
7.4
Crew
8.1
Entertainment
7.3
Food
7.0
AKL
SYD
OK 5.0

Cons: No choice in food and very little provided. Half a sandwich with stale bread for breakfast

AKL
SYD
Excellent 10.0

Pros: loved it

AKL
SYD
Excellent 9.0

Cons: Delay meant I missed a meeting deadline.

AKL
SYD
Excellent 10.0

Pros: I liked the spaciousness and services of the 787 I liked the curteous and generous service of the crew I liked the boarding and deplaning I will consider using LATAM in my long-distance overseas travel

AKL
SYD
Excellent 10.0

Pros: Was pleasantly surprised to find more legroom, more storage and a great selection of entertainment..

Wed, 1 May
AKL
Auckland Intl
SYD
Sydney Kingsford Smith
3h 45m
Fri, 3 May
SYD
Sydney Kingsford Smith
AKL
Auckland Intl
3h 05m
Trip: 3 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 21 reviews
Boarding
8.1
Comfort
7.9
Crew
8.4
Entertainment
7.3
Food
7.2
AKL
SYD
Mediocre 3.0

Cons: The flight was delayed with no announcement until the last min as to why. Extremely frustrating when no information is passed on to passengers.

AKL
SYD
Good 6.0

Cons: I don’t think it’s acceptable to not give any food on a 6 hour flight. Also to pay for food we need to wait for the cart. I sat hungry for awhile.

AKL
SYD
Mediocre 2.0

Cons: We still in Auckland as without any notification airline staff has cancelled our ticket and we had so much drama at the airport and we couldn’t catch the flight and we had to come back home please explain why this is happened? Contact email- priyanka27.patel@gmail.com

AKL
SYD
OK 4.6

Pros: The seats.

Cons: I was under the impression I had baggage included but in fact I didn't so I had to pay. Virginia Australia had the most misleading phrase under baggage and they need to change it asap. I had to pay $130 which is absolutely absurd.

AKL
SYD
Mediocre 2.0

Pros: Clean uniforms. Young staff.

Cons: Price did not include luggage at all. Paid over $200 for luggage and no offer to assist disabled (I had open surgery two months prior). So told to check in all bags with their inflated prices.

Tue, 19 Feb
CHC
Christchurch
SYD
Sydney Kingsford Smith
3h 35m
Mon, 25 Feb
SYD
Sydney Kingsford Smith
CHC
Christchurch
3h 00m
Trip: 7 days
8.3ExcellentShow reviews
Overall 8.3 Excellent
Based on 13 reviews
Overall
8.6
Boarding
8.6
Comfort
8.3
Crew
8.9
Entertainment
8.5
Food
8.2
AKL
HKG
Good 7.3

Pros: Seats rows seemed to be more distance apart than other airlines. Flight was actually done by Air New Zealand rather than Cathay Pacific. Check in at Auckland airport was very quick and highly automated, however, our gate was not posted till one hour before the flight, so we did not know where was the best place to sit and wait.

Cons: Food was mediocre. Coffee and tea were like warm or cold.

CHC
SYD
Mediocre 3.0

Pros: None

Cons: When I booked this fly, no one tell me check in luggage has to be charged

ROT
AKL
Excellent 10.0

Pros: The staff was very helpful

Cons: None

CHC
SYD
Excellent 10.0

Pros: We did not use the food or entertainment

CHC
SYD
Excellent 9.0

Pros: Great service, entertainment, and the crew was outstanding

Cons: The seats are on the small side and feel cramped.

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