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Everything you should know
Flight Deals
Cheap Flights to Sydney
Here are some of the best deals found on KAYAK recently from the most popular airlines for return flights to Sydney that are departing in the next months. While these flights were available on KAYAK in the last 72 hours, prices and availability are subject to change and deals may expire.
Discover the best prices for you by selecting your travel dates on KAYAK.
Recent return flight deals to Sydney
Fri, 12 Feb - Tue, 2 Mar
10:00 - 11:30HLZ Hamilton-SYD Sydney Kingsford Smith
3h 30mdirect
12:30 - 17:30SYD Sydney Kingsford Smith-HLZ Hamilton
3h 00mdirect
$430Jetstar
Fri, 13 Nov - Tue, 17 Nov
10:00 - 11:30HLZ Hamilton-SYD Sydney Kingsford Smith
3h 30mdirect
12:30 - 17:30SYD Sydney Kingsford Smith-HLZ Hamilton
3h 00mdirect
$487Jetstar
Tue, 24 Nov - Tue, 1 Dec
06:00 - 07:35AKL Auckland Intl-SYD Sydney Kingsford Smith
3h 35mdirect
06:25 - 11:35SYD Sydney Kingsford Smith-AKL Auckland Intl
3h 10mdirect
$613Multiple Airlines
Mon, 7 Dec - Fri, 29 Jan
20:05 - 21:50AKL Auckland Intl-SYD Sydney Kingsford Smith
3h 45mdirect
07:30 - 12:45SYD Sydney Kingsford Smith-AKL Auckland Intl
3h 15mdirect
$626Air New Zealand
Mon, 30 Nov - Fri, 4 Dec
20:05 - 21:50AKL Auckland Intl-SYD Sydney Kingsford Smith
3h 45mdirect
19:25 - 00:40SYD Sydney Kingsford Smith-AKL Auckland Intl
3h 15mdirect
$628Air New Zealand
Mon, 7 Dec - Fri, 29 Jan
06:50 - 08:35AKL Auckland Intl-SYD Sydney Kingsford Smith
3h 45mdirect
06:25 - 11:35SYD Sydney Kingsford Smith-AKL Auckland Intl
3h 10mdirect
$654Multiple Airlines
Thu, 18 Feb - Sat, 20 Feb
18:10 - 19:40CHC Christchurch-SYD Sydney Kingsford Smith
3h 30mdirect
09:00 - 14:15SYD Sydney Kingsford Smith-CHC Christchurch
3h 15mdirect
$692Emirates
Sun, 29 Nov - Fri, 11 Dec
07:30 - 09:05AKL Auckland Intl-SYD Sydney Kingsford Smith
3h 35mdirect
07:05 - 12:15SYD Sydney Kingsford Smith-AKL Auckland Intl
3h 10mdirect
$731Qantas Airways
Sun, 29 Nov - Fri, 11 Dec
06:00 - 07:35AKL Auckland Intl-SYD Sydney Kingsford Smith
3h 35mdirect
07:05 - 12:15SYD Sydney Kingsford Smith-AKL Auckland Intl
3h 10mdirect
$731Qantas Airways
Sun, 14 Feb - Thu, 25 Feb
18:10 - 19:40CHC Christchurch-SYD Sydney Kingsford Smith
3h 30mdirect
09:00 - 14:15SYD Sydney Kingsford Smith-CHC Christchurch
3h 15mdirect
$752Emirates
Recent one-way flight deals to Sydney
Fri, 13 Nov
10:00 - 11:30HLZ Hamilton-SYD Sydney Kingsford Smith
3h 30mdirect
$203Jetstar
Tue, 17 Nov
10:00 - 11:30HLZ Hamilton-SYD Sydney Kingsford Smith
3h 30mdirect
$229Jetstar
Wed, 18 Nov
06:00 - 07:35AKL Auckland Intl-SYD Sydney Kingsford Smith
3h 35mdirect
$249Qantas Airways
Sun, 22 Nov
06:00 - 07:35AKL Auckland Intl-SYD Sydney Kingsford Smith
3h 35mdirect
$253Qantas Airways
Sat, 16 Jan
20:05 - 21:50AKL Auckland Intl-SYD Sydney Kingsford Smith
3h 45mdirect
$274Air New Zealand
Tue, 12 Jan
20:05 - 21:50AKL Auckland Intl-SYD Sydney Kingsford Smith
3h 45mdirect
$274Air New Zealand
Mon, 1 Feb
06:40 - 08:15AKL Auckland Intl-SYD Sydney Kingsford Smith
3h 35mdirect
$354Emirates
Fri, 4 Dec
06:05 - 07:45WLG Wellington-SYD Sydney Kingsford Smith
3h 40mdirect
$354Emirates
Thu, 10 Dec
07:30 - 09:05AKL Auckland Intl-SYD Sydney Kingsford Smith
3h 35mdirect
$365China Eastern
Fri, 26 Feb
16:40 - 20:50AKL Auckland Intl-SYD Sydney Kingsford Smith
6h 10m1 stop Coolangatta Gold Coast
$366Multiple Airlines
Recent last minute flight deals to Sydney
Thu, 5 Nov - Sun, 8 Nov
17:20 - 19:00AKL Auckland Intl-SYD Sydney Kingsford Smith
3h 40mdirect
06:25 - 11:35SYD Sydney Kingsford Smith-AKL Auckland Intl
3h 10mdirect
$654Jetstar
Tue, 3 Nov - Sun, 15 Nov
12:50 - 14:30AKL Auckland Intl-SYD Sydney Kingsford Smith
3h 40mdirect
06:25 - 11:35SYD Sydney Kingsford Smith-AKL Auckland Intl
3h 10mdirect
$676Jetstar
Thu, 5 Nov - Sun, 8 Nov
17:20 - 19:00AKL Auckland Intl-SYD Sydney Kingsford Smith
3h 40mdirect
19:15 - 00:25SYD Sydney Kingsford Smith-AKL Auckland Intl
3h 10mdirect
$777Multiple Airlines
Wed, 4 Nov - Sun, 8 Nov
17:20 - 19:00AKL Auckland Intl-SYD Sydney Kingsford Smith
3h 40mdirect
19:15 - 00:25SYD Sydney Kingsford Smith-AKL Auckland Intl
3h 10mdirect
$777Multiple Airlines
Thu, 5 Nov - Wed, 11 Nov
18:10 - 19:40CHC Christchurch-SYD Sydney Kingsford Smith
3h 30mdirect
09:00 - 14:15SYD Sydney Kingsford Smith-CHC Christchurch
3h 15mdirect
$781Emirates
Thu, 5 Nov - Tue, 10 Nov
18:10 - 19:40CHC Christchurch-SYD Sydney Kingsford Smith
3h 30mdirect
09:00 - 14:15SYD Sydney Kingsford Smith-CHC Christchurch
3h 15mdirect
$784Emirates
Tue, 3 Nov - Fri, 6 Nov
06:00 - 07:35CHC Christchurch-SYD Sydney Kingsford Smith
3h 35mdirect
18:55 - 23:59SYD Sydney Kingsford Smith-CHC Christchurch
3h 04mdirect
$912Qantas Airways
Thu, 5 Nov - Sun, 8 Nov
10:05 - 17:20AKL Auckland Intl-SYD Sydney Kingsford Smith
9h 15m1 stop Coolangatta Gold Coast
09:15 - 18:00SYD Sydney Kingsford Smith-AKL Auckland Intl
6h 45m1 stop Coolangatta Gold Coast
$964Qantas Airways
Tue, 3 Nov - Fri, 6 Nov
20:05 - 21:50AKL Auckland Intl-SYD Sydney Kingsford Smith
3h 45mdirect
19:25 - 00:40SYD Sydney Kingsford Smith-AKL Auckland Intl
3h 15mdirect
$989Air New Zealand
Mon, 2 Nov - Mon, 9 Nov
09:00 - 21:50CHC Christchurch-SYD Sydney Kingsford Smith
14h 50m1 stop Auckland Intl
18:50 - 21:20SYD Sydney Kingsford Smith-CHC Christchurch
24h 30m1 stop Wellington
$1,003Air New Zealand
Recent direct flight deals from New Zealand to Sydney
Fri, 12 Feb - Tue, 2 Mar
10:00 - 11:30HLZ Hamilton-SYD Sydney Kingsford Smith
3h 30mdirect
12:30 - 17:30SYD Sydney Kingsford Smith-HLZ Hamilton
3h 00mdirect
$430Jetstar
Fri, 13 Nov - Tue, 17 Nov
10:00 - 11:30HLZ Hamilton-SYD Sydney Kingsford Smith
3h 30mdirect
12:30 - 17:30SYD Sydney Kingsford Smith-HLZ Hamilton
3h 00mdirect
$487Jetstar
Tue, 24 Nov - Tue, 1 Dec
06:00 - 07:35AKL Auckland Intl-SYD Sydney Kingsford Smith
3h 35mdirect
06:25 - 11:35SYD Sydney Kingsford Smith-AKL Auckland Intl
3h 10mdirect
$613Multiple Airlines
Mon, 7 Dec - Fri, 29 Jan
20:05 - 21:50AKL Auckland Intl-SYD Sydney Kingsford Smith
3h 45mdirect
07:30 - 12:45SYD Sydney Kingsford Smith-AKL Auckland Intl
3h 15mdirect
$626Air New Zealand
Mon, 30 Nov - Fri, 4 Dec
20:05 - 21:50AKL Auckland Intl-SYD Sydney Kingsford Smith
3h 45mdirect
19:25 - 00:40SYD Sydney Kingsford Smith-AKL Auckland Intl
3h 15mdirect
$628Air New Zealand
Mon, 7 Dec - Fri, 29 Jan
06:50 - 08:35AKL Auckland Intl-SYD Sydney Kingsford Smith
3h 45mdirect
06:25 - 11:35SYD Sydney Kingsford Smith-AKL Auckland Intl
3h 10mdirect
$654Multiple Airlines
Thu, 18 Feb - Sat, 20 Feb
18:10 - 19:40CHC Christchurch-SYD Sydney Kingsford Smith
3h 30mdirect
09:00 - 14:15SYD Sydney Kingsford Smith-CHC Christchurch
3h 15mdirect
$692Emirates
Sun, 29 Nov - Fri, 11 Dec
07:30 - 09:05AKL Auckland Intl-SYD Sydney Kingsford Smith
3h 35mdirect
07:05 - 12:15SYD Sydney Kingsford Smith-AKL Auckland Intl
3h 10mdirect
$731Qantas Airways
Sun, 29 Nov - Fri, 11 Dec
06:00 - 07:35AKL Auckland Intl-SYD Sydney Kingsford Smith
3h 35mdirect
07:05 - 12:15SYD Sydney Kingsford Smith-AKL Auckland Intl
3h 10mdirect
$731Qantas Airways
Sun, 14 Feb - Thu, 25 Feb
18:10 - 19:40CHC Christchurch-SYD Sydney Kingsford Smith
3h 30mdirect
09:00 - 14:15SYD Sydney Kingsford Smith-CHC Christchurch
3h 15mdirect
$752Emirates
All return flight deals to Sydney
Fri, 12 Feb - Tue, 2 Mar
10:00 - 11:30HLZ Hamilton-SYD Sydney Kingsford Smith
3h 30mdirect
12:30 - 17:30SYD Sydney Kingsford Smith-HLZ Hamilton
3h 00mdirect
$430Jetstar
Fri, 13 Nov - Tue, 17 Nov
10:00 - 11:30HLZ Hamilton-SYD Sydney Kingsford Smith
3h 30mdirect
12:30 - 17:30SYD Sydney Kingsford Smith-HLZ Hamilton
3h 00mdirect
$487Jetstar
Tue, 24 Nov - Tue, 1 Dec
06:00 - 07:35AKL Auckland Intl-SYD Sydney Kingsford Smith
3h 35mdirect
06:25 - 11:35SYD Sydney Kingsford Smith-AKL Auckland Intl
3h 10mdirect
$613Multiple Airlines
Mon, 7 Dec - Fri, 29 Jan
20:05 - 21:50AKL Auckland Intl-SYD Sydney Kingsford Smith
3h 45mdirect
07:30 - 12:45SYD Sydney Kingsford Smith-AKL Auckland Intl
3h 15mdirect
$626Air New Zealand
Mon, 30 Nov - Fri, 4 Dec
20:05 - 21:50AKL Auckland Intl-SYD Sydney Kingsford Smith
3h 45mdirect
19:25 - 00:40SYD Sydney Kingsford Smith-AKL Auckland Intl
3h 15mdirect
$628Air New Zealand
Mon, 7 Dec - Fri, 29 Jan
06:50 - 08:35AKL Auckland Intl-SYD Sydney Kingsford Smith
3h 45mdirect
06:25 - 11:35SYD Sydney Kingsford Smith-AKL Auckland Intl
3h 10mdirect
$654Multiple Airlines
Thu, 18 Feb - Sat, 20 Feb
18:10 - 19:40CHC Christchurch-SYD Sydney Kingsford Smith
3h 30mdirect
09:00 - 14:15SYD Sydney Kingsford Smith-CHC Christchurch
3h 15mdirect
$692Emirates
Sun, 29 Nov - Fri, 11 Dec
07:30 - 09:05AKL Auckland Intl-SYD Sydney Kingsford Smith
3h 35mdirect
07:05 - 12:15SYD Sydney Kingsford Smith-AKL Auckland Intl
3h 10mdirect
$731Qantas Airways
Sun, 29 Nov - Fri, 11 Dec
06:00 - 07:35AKL Auckland Intl-SYD Sydney Kingsford Smith
3h 35mdirect
07:05 - 12:15SYD Sydney Kingsford Smith-AKL Auckland Intl
3h 10mdirect
$731Qantas Airways
Sun, 14 Feb - Thu, 25 Feb
18:10 - 19:40CHC Christchurch-SYD Sydney Kingsford Smith
3h 30mdirect
09:00 - 14:15SYD Sydney Kingsford Smith-CHC Christchurch
3h 15mdirect
$752Emirates
Booking Insights
Price, demand, and travel trends for flights to Sydney
Use KAYAK data on prices, travel dates, airlines, and seasonal trends to compare options and book flights with more confidence.
Prices
Airlines
More
What is the cheapest flight to Sydney?
Hamilton to Sydney is the cheapest route at $430 return, found in the past 5 days on KAYAK. Auckland to Sydney is the most popular connection with return deals from $613.
How much is a flight to Sydney?
Average and cheapest price for all return flights to Sydney from each origin found by users searching on KAYAK in the last 12 months.On average, a return flight from New Zealand to Sydney costs $730, based on KAYAK data over the past 12 months. Return fares from Hamilton average $559, while Auckland runs a bit higher at $707.
What is the cheapest day to fly to Sydney?
Wednesday is the cheapest day to fly to Sydney at $733 return on average over the past 12 months on KAYAK. Sunday is the most expensive at $786.
What is the cheapest month to fly to Sydney?
To calculate monthly average prices, KAYAK takes all prices for each month over the last 12 months for flights to Sydney, removes the top 0.1% to account for outliers, then takes the median of all values for each month.•June is the cheapest month to fly to Sydney with an average price of $672 return.
•December ($838) and January ($761) are the most expensive.
Based on KAYAK data over the past 12 months.What is the cheapest time of day to fly to Sydney?
Average price for all return flights depending on time of departure, seen by users on KAYAK in the last 12 months.Afternoon flights to Sydney are the cheapest at $745 return on average. Night flights are the most expensive at $784.
What is a good deal for flights to Sydney?
Flights under $620 are considered a good deal. 25% of KAYAK users found return flights to Sydney at or below these prices, with the lowest fares from:
•Hamilton $470
•Auckland $612.
What are the most popular airlines flying to Sydney?
Based on KAYAK data over the past 3 months.Air New Zealand is the most popular airline flying to Sydney among KAYAK users, followed by Jetstar and Qantas Airways.
Which airline offers the most direct flights to Sydney?
Based on KAYAK flight schedule data, reflecting flight frequency trends for the next three months. Weekly flight counts are averages and may change as airline schedules are updated.Qantas Airways operates the most direct flights to Sydney, with an average of 93 per week. Air New Zealand follows with 57 weekly direct flights. 5 airlines fly direct to this destination.
How many direct flights to Sydney are there each day?
There are around 27 daily direct flights to Sydney. 45% depart in the morning, 38% in the afternoon, 14% in the evening, and 3% at night.
How many direct flights to Sydney are there each week?
There are 192 direct flights to Sydney each week. Monday is the day with the most departures at 15%.
How many long-haul flights are there to Sydney each week?
Based on KAYAK data for the upcoming 3 months.No long-haul flights serve this destination.
How many cities have direct flights to Sydney?
Based on KAYAK data for the upcoming three months.5 cities have direct flights to Sydney. Auckland has the most with 90 direct flights per week.
Key details for flights to Sydney
Low season | June |
|---|---|
High season | November |
Cheapest flight | $203 |
When to book flights to Sydney
Are your dates flexible? Find out the best times to travel to Sydney based on our flight data from the last year. Discover the cheapest month and even day to fly.
Estimated return price
KAYAK looks at all historical flight data for each date to provide a predicted price for one-way trips or returns with a duration up to 40 days. The information is for flights to Sydney based on your location. While we try to provide actual minimum prices for each date, some prices are predictions and actual prices may differ.
Flights to Sydney: the best tips from KAYAK users' own experiences
Insights shared by verified travellers who flew to Sydney
Your questions about flights to Sydney, answered
Find helpful route details based on KAYAK data, including flight times, airports, airlines, and booking questions.
Your guide to booking Sydney flights
From booking to airport arrival, find tips to help you plan your flight with more confidence.Reviews of the top 5 airlines flying to Sydney
See real verified KAYAK customer reviews for airlines flying to Sydney. Airline scores are aggregated from all reviews left by passengers on KAYAK after flying with an airline from New Zealand to Sydney. KAYAK doesn’t show reviews that are older than 5 years. Learn how KAYAK collects reviews.
8.1
EmiratesOverall score based on 3686 reviews
8.2Boarding
8.1Comfort
8.2Entertainment
8.4Crew
7.9Food
Airline reviews
The crew were absolutely fantastic. They actively asked if passengers wanted refills and if they were comfortable. I was extremely impressed.
10.0 ExcellentJames, Jan 2026
The crew were absolutely fantastic. They actively asked if passengers wanted refills and if they were comfortable. I was extremely impressed.
Emirates A380s are always wonderful to fly on. Their crews, food and service are always excellent. They are typically on time and the only thing I would change (maybe newer or upgraded aircraft have this) is bluetooth so I can pair my noise cancelling headphones without a cable.
Premium economy was worth it-comfort was definitely better than economy class. The seats were more comfortable, blankets and pillows thicker
Wonderful Premium Economy experience. Felt as good as Business Class for food and entertainment. Comfortable sleeping too
No kids provided. Instead we were told to have contacted the airline that we have kids and require kids meals. We were not the only ones who inquired about kids meals. It’s odd. Emirates and other airlines give kids meals as standard and before the adult food comes out. The rice in our meals was gluggy and under cooked. The chicken was also raw. Sadly not the best experience with Finn Air. The hostesses tried to compensate with the snacks and drinks but missed the mark by a long way. Especially when paying Emirates/Qantas prices
Can’t complain Only downside was the Kiosk passport check and customs clearance at Melbourne. When will they improve that service🤔
The plane seemed pretty old and the food was not good
Always my favourite airline. On time, lovely staff, clean comfortable seats. Well done
we bought trip insurance from you and could not use it. 'underrated' only return 50 % of trip cost. my doctor told me i have stage 4 cancer and that I might not live till the end of the month..
Premium economy on Emirate A380 is simply the best non-business class product. In fact its probably better than many business class if the seat isnt lying flat. The food and service is close to perfect!
Premium economy seats and food we're very nice although the price could be more affordable so we can do it more often.
Not up to their standard . After checking in my bag and having made a tight connection off NZ 29, they tried to bump me off the flight at the gate. In they end I argued myself onto the plane but my bag followed on a later plane. After over 24 hours of flying and despite being an Air NZ Platinum card holder being put in this position was unnaceptable
Needed more leg room. Leg rest and entertainment system box took up a lot of space and I'm not tall. Breakfast was good. Poor quality of the entertainment options.
Aircon set too high so VERY warm and VERY uncomfortable.
Great! Flight was delayed by 30 mins but all was great. Thanks.
Arriving at Coolangatta, rows 20 forward, took the airbridge across to the terminal. It was suggested to those from rows 21 back, that we take the rear stairs and to be careful crossing the tarmac. That was all well and good. However, when we got across to the terminal we then had to climb three large flights of stairs to meet up with those coming across the airbridge. No elevator! There were people carrying babies and elderly carrying hand luggage that needed assistance from others.. There was no option to turn back.
Flew premium economy, well worth the extra. Much better seat size & space. Meals & snacks were lovely. Crew really pleasant. Internet is not great, not really useful for anything. Couldn't even send messages.
Overall, a great experience from food and crew. The only setback was that this was the Second flight from Air New Zealand within a week that was an hour late for boarding.
The air New Zealand employees who assisted us with wheelchair aid on Auckland made our transfer from flight to the next seamless. Also were amazing in helping with our luggage and customs in Brisbane.
All was good, the only thing was it didn't run on time.
Poor. Flight was delayed by 50 mins. Poor quality aircraft. Aged, few parts broken. Bad plane.
Despite having numerous passengers held up by American Airlines delays. Qantas (an AA partner) closed boarding with 0 flexibility
Boarding , crew and meals were all amazing. Couldn't wish for a better LOOONG flight from Dallas to Sydney .
From start to finish, every part of the experience was outstanding. The care and kindness shown to my 95-year-old mother was exceptional—truly 10 out of 10. From the assistance she received at Sydney Airport while boarding the plane to the help she was given when arriving at Wagga Wagga Airport, every staff member was friendly, professional, and genuinely caring. They made her feel comfortable, safe, and well looked after throughout her journey. A heartfelt thank you to everyone who helped make my mother's trip such a wonderful experience. Your compassion and dedication are greatly appreciated.
I think it is much better than the flight I flew from Sydney to Tokyo.
I missed my flight due to unforeseen circumstances It was, however , an excellent price !
We had a medical emergency, needing to get to an emergency room upon landing at LAX. I let the back flight attendants know the situation. One, David, contacted the pilot, who made arrangements for EMT's to be there when we got off the plane. They went above and beyond for us. We didn't have to go through customs, as a customs person came to us and checked us right at the exit of the jet way. Another wonderful woman, a United employee at LAX, perhaps a customer service liaison, took care of our luggage situation, as we weren't going to make our connection to Bozeman. When we came back to LAX to see when we could get a flight to Bozeman, the personnel are very accommodating and booked us on the next flight out, and assigned good seats. It was a horrible flight, physically, from Sydney to LAX, , but the professionalism of all involved was excellent! We are very grateful fir the way they all stepped in and helped during a very unpleasant medical situation. Thank you!!
I liked the service, the menu, and the comfort of the seats! Even tho we were seated by the bathrooms, the reclining seats and movie selection was very good, my husband and I didn’t mind at all
Flight delay was informed at the last minute. Food quality is not up to Qantas standard I was unable to book an online boarding pass on any of my 6 flights.
My bag didn’t make it but otherwise it was a great experience.
While boarding at PVG, there was a ticket checking at the gate, then there was another ticket checking at the bottom of the escalator, which created quite a dangerous congestion. Not sure which idiot made this absolutely unnecessary arrangement.
The ticket was last minute buy so no concerns about the pricing this time, but the crew in general could have been more accommodating, helpful.
China Eastern as a member of Sky Alliance airlines should have the same standards overall of their partners, Besides the seats comforts everything else is bellow the standard for a business class travelers.
Super surprised with the entire experience. Business class is incredible. Flight attendants around the world could learn customer service from these people. Simply fabulous experience all the way around.
Flight was on time. My group paid for seat’s so that us four can be seated next to each other. We all got separated. We all got middle seats, which made it more difficult to be able to get up and stretch or use the restroom. We tried talking to the employees at China Eastern and they were of no help. We will not be taking this flight or recommend this route to others in the future. Also I will be contacting customer service on how I can get our money back for paying for assigned seats.
China eastern was fantastic. I had read so many bad reviews that had made me nervous. However, I found that the flight attendant’s, and customer service check in etc. etc. was excellent. I had no problems. I would fly with them again!
For the price we paid, I couldn’t complain. Was good value for money. Service was excellent but food was mediocre. Crew were excellent and spoke English. You will never go hungry. The food was ample but was mediocre. Entertainment limited and wifi doesn’t all allow you to access some social media. The best part was comfortable seats and bed (business class) with a screen to close out the rest of the cabin.
Good airline for the price. The Air stewardess are great, nothing is to much trouble. Will use again.
We were cutting it close on our connecting flight and notified all staff at departing gate and flight attendants. From the start, we were told to check in with the international transfer desk by everyone, except for one lady who wanted to argue the time difference that was already taken into account. We also asked if we could try to exit the plane first (our family of 4 and 8 others on the same connecting flight). They just told us to check in with international transfers. We landed and had very little time to make our next flight. We were not offered any assistance or communication to the receiving gate. We ran all the way to the international transfers gate only to be turned away. I think we could have made it if we were allowed to exit and a call was made to other check in counter. After that we spent 6 grueling hours with our kids trying to rebook a flight. No food of any type of compensation was offered besides a dirty hotel room. The ladies with China Eastern at the Shanghai International counter were rude an unhelpful. We were directed to 3 different counters and waited before they said they forgot about a hotel. It was a long, miserable day. I believe this could have all been avoided.
Couldn’t fly since they wouldn’t issue a boarding ticket. Something to do with not taking the departing flight since it was cancelled due to weather. No notice or anything about the trip being invalid. The app made it seem like I was all good for it. Never trusting travel agency
A good standard flight, a little delayed, on the return flight, comfortable during cruise hour. The food was tasty, the tea pleasant, standing in the rain, on Launceston tarmac, was stupidity. Just delay the exit from the airplane, don’t have us standing around, while another plane slows its propellers. That’s common sense, but overall comfortable, clean toilet, good legroom, I paid for that, last on, first off, get a front row seat.
The flights got us to our destination. The seats on the planes were uncomfortable.
Over four hours late. No entertainment without paying and same for food. Asked to check in at original time even though we were told it was going to be very late leaving. Way too long time to hang around the airport. Arriving to Sydney luggage did not arrive for an hour. Had to get staff to go and find out what was going on. All this made for a very long day and night for a eight hour flight.
I was disappointed to find that the QR code for purchasing in-flight entertainment did not function, leaving me without access to the amenities I had anticipated. (both flights)
I had opted to pay extra for a ticket on Jetstar A321-Neo in the first row, believing it would enhance my travel experience. Unfortunately, this was not the case. The constant line-up for the toilet resulted in people frequently standing next to me, causing significant discomfort throughout the flight. It was difficult to relax with the persistent disturbance from passengers bumping into my seat. Furthermore, I was disappointed to find that the QR code for purchasing in-flight entertainment did not function, leaving me without access to the amenities I had anticipated. Given these circumstances, I will not be purchasing seats in the first two rows in the future, nor will I choose to fly with your airline again.
Late leaving and desintuon board showed ‘gate closed’ when they hadn’t even commenced boarding!
The crew were great. The seat was older than an old Holden with a big metal bar sticking right into my back. The passenger next to me complained that hers was the same. The pre purchase system for food was disappointing as the pie/quiche took 20 mins to warm up, arrived too hot and with no utensils. It was one of the most uncomfortable flights I've ever been on.
There's a reason why fare is cheap, no amenities.
Entertainment wasn’t working! It didnt work on our flight from Darwin to Bali either. They were newish planes, so it was disappointing.
The price difference/saving isn't sufficient to compensate the experience difference, don't recommend unless flight is under 3 hours. Huge queues for check in and the priority lane of other ailines blocked checked in Jetstar passengers from proceeding through to screening. Gate change to a "dungeon gate" that didn't have toilets in the vicinity. 45minute delay in boarding, no updates or explaination, let alone apology for any inconvenience. 1 scanner working for a full fight to board, no coordination. Loaded on to crowded buses to get on the plane in the middle of the tarmac, up stairs with no explaination. 4 bus trips. No system for boarding in sections. Over an hour late departing. Nothing complimentary, not even water or in-flight music. Pay wave not available and no cash sales. Staff onboard were friendly and professional.
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