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Cons: Very unorganized and dirty inside cabin

Pros: While the business seats weren’t as comfortable as the pods, they did go flat for a decent sleep but they aren’t as wide,you need to be traveling as a couple if you have a window seat if you want to get out while the other person is asleep.

Cons: We have to claim the baggage outside and then come back to check in and get the new ticket to Bangkok again it’s terrible

Pros: We were bussed to the far end of the tarmac to board which seems normal for this airline out of Nanjing. The step stairs would be a problem for anyone with mobility issues. Seats are comfortable enough and the inflight entertainment has several options for current movies, tv, audio or games. Mine worked on the flight home but not the outbound flight. Meals were plentiful but not to my liking, catered to the majority of the travellers which is reasonable. There were some vegetarian meals available to those that requested previously. They came around many times with beverage service and water as well. Language is a bit of a barrier but if you are patient you can figure it out. Very happy overall with the experience we had at the price we paid.

Cons: Food options were limited. Boarding was a long process by bus out to the tarmac.

Pros: The flight crew was very good.

Cons: We waited a long time to take off once we boarded on account of the plane not done being loaded.

Pros: The flight, service, hospitality.

Cons: Nothing

Pros: Non-stop flight.

Cons: About four hours before boarding, the gate assignment was changed from a comfortable gate with plenty of seats for passengers to another gate that was already occupied by another PAL flight that has not even boarded yet. So there were no place to sit down. Food can be so much better, especially the dessert. Crew didn't come across as happy with their job. When I asked for soda water, the serving stewardess didn't tell me that she'll give it later; she just proceeded to push the food cart, so I thought she didn't hear me since she didn't acknowledge my request. The bathroom was filthy!

Pros: Almost 4 hours. Reason 'traffic." Lame

Pros: Good service

Cons: My bags came last even having priority labels

Pros: Planes were good with good leg room

Cons: For Asian Veg Meal, they served Paneer for breakfast, lunch and dinner. The spacing between meals was quite large. Entertainment options for adults and kids were quite limited.

Pros: I was not put on the plane because they said my seat did not existed! I had purchased my ticket 3 months prior to departure and they said I did not have a seat on the plane due to overbooking. They clearly gave my seat away to someone else and this is not acceptable.

Cons: Ethiad was not helpful at all and did not provide any same day help. They’re customer service was absolutely terrible.

Cons: My Baggiage is extremely damaged which is so disgusting and there is no way to report it

Cons: Problems with changing the boarding gate sinage!

Pros: Felt Cheap

Cons: Felt Cheap. Not even an entertainment center and no one on flight could make the app download or work.

Cons: boarding, takeoff and landing all late, and forgot to serve my row with snack...

Pros: They got me safely from lax to Brisbane.

Cons: A number of issues. Check in desk was seriously understaffed. No alcohol included with dinner in economy class. Vegan dinner consisted of boiled vegetables and rice. Seat was expectedly uncomfortable.

Pros: Food was good, and the crew were very patient and polite - went out of their way to make us comfortable.

Cons: The aircraft seemed to be really old. The entertainment system on the seat I was allotted did not work, and I had to change seats. In the new seat, the entertainment system worked, but the seat didn't recline, and I had to change seats again - from an initially allotted aisle seat, to a middle seat. Also, the food service time was weird - we got a full lunch about an hour before we landed, which didn't make sense, and had to wait almost 5 - 6 hours between brunch and our next meal - a movie snack. Most passengers were famished by the time the lunch was served. Also, why was there no wifi?

Pros: Staff, service,

Cons: Legroom, seat comfort, very long flight

Pros: Friendly and beautiful crew (specially one air hostess) lol

Cons: too long flight

Pros: Excellent service with attention to detail

Cons: lay-flat seats fairly uncomfortable in the lay-flat position (does not compare to the Q Suite used on newer aircraft) Entertainment system a bit dated, but decent selection

Cons: Food options listed on menu were not available. Breakfast was served so late that crew said not enough time to make/serve hot coffee or tea. During flight no crew ever came around to offer more water or liquid between meals. TV was in German with no instructions on how to change language to English. Bathrooms were not kept clean. Also, when boarding at the HK airport, after disabled and families, everyone was asked to board at the same time which resulted in one very long line of several hundred people.

Pros: Food was good, service quick and efficient

Cons: Inconsiderate people in front reclining seats. Meant already cramped conditions in economy were made worse!

Cons: Seats unconfertabale

Pros: Crewf

Cons: Food

Pros: Amazing plane, latest technology, great customer service, clean bathrooms at all time. It was a 5 star experience, friendly hostess’s and friendly & helpful staff

Pros: All of the ground staffs at Johor Bahru provided attentive and observant service. Cabin crew greeted with pleasant smile, friendly and provided excellent service.

Cons: maintenance work not manage well

Pros: crew provided attentive and excellent service. Good food and beverage.

Cons: cabin, seats and table cleanliness need to be improved. decline angle of seat and foot rest angle so limit.

Pros: Amazing plane, latest technology, great customer service, clean bathrooms at all time. It was an experience

Cons: Nothing not to like. They went above and beyond

Pros: Was ok

Cons: Did not like the seats

Pros: People and manager from emirates

Cons: Kayak, didn’t tell me about India visa for us citizens, we had to change my flight to Dubai and lost Dubai to India ticket

Pros: Staff, food and service Dubai to Islamabad

Cons: Arrogant staff on Houston to Dibai

Pros: All on schedule, very comfortable flight. Emirates should abandon the 777, A380 make the flight much better!

Pros: Large screen, plenty toilets, good leg room, kind stewardess, great handicap assistants

Cons: Food can be better

Pros: Honestly the turbulence really did not make this an enjoyable ride. I actually could not wait for us to late. It was rather petrifying.

Cons: The food was not great and again the seldom announcements about turbulence made this a difficult ride.

Cons: Bus boarding... understandable due to the short-haul nature of the flight- but there was no lack of gates available.

Pros: The staff were actually very nice and possibly the only good thing about this trip.

Cons: The turbulence was the worst I had ever experienced in my life. Granted, I understand nothing can really be done about that but, the captains made little to no effort to inform us when we would be hitting turbulence. All he said was “Crew, take your seats.” People just had to assume we were about to hit turbulence. And gosh was it horrible turbulence. 13 and 1/2 hours and at least 7 incidences of really hard turbulence. I got no sleep at all, cause I was much to afraid to even close my eyes. I wish the capitains could have said something to calm us down. It was frightening.

Pros: This was a 12 hour flight that didn’t feel like 12 hours. They movies and other entertainment was very good with new and older movies that didn’t disappoint. The food was great all the way through to the farewell piece of chocolate.

Cons: The seats on this flight were very tight. I am 5’8 and felt super cramped. The seats themselves were not that bad just small and not a lot of space. If you fly with them don’t expect to kee anything under the seat with you. Also the whole boarding process is a big cluster! There is no real organization to the line or who they are boarding. Make sure you get in the line quickly or you could be waiting awhile.

Pros: On board is pretty good except that the seats are pretty narrow compare to our previous experiences. As a reference, I am 5‘3“ and 110 lbs.

Cons: Our flight was delayed and the seats were narrrow.

Pros: Really good flight. Clean,on time, efficient. Early arrival even

Cons: Crew was excellent Seats very short on leg room and hard cushions

Pros: Crew

Cons: Delays

Pros: Extra leg room, great service and good food.

Cons: The entertainment system feels dated (no touch screen) manual rewinding of movies, selection of movies

Pros: Food was good

Cons: Boarding was just ok, but departure delayed by half hour. Seats were really poor. Zero comfort.. felt like sitting on a cramped park bench. Entertainment system is ancient. Can't see and can't listen properly. Didn't expect this type of horrible aircraft from Singapore Airlines!

Cons: The hot food was dry and lost my appetite

Pros: service/food excellent

Cons: old aircraft with outdated and worn 'cradle' seats that are hard to find these days. Unlike claimed it is not a flatbed type.

Pros: Service was great and flight landed safe. Korean food was delicious.

Pros: bibinba(korean food）was very good rfor me.

Pros: Service was great and flight landed safe. Korean food was delicious.

Pros: Great Business Class Lounge close to departure gate.

Cons: Connecting from a domestic flight with Virgin Australia to the International Terminal carrying 5 large pieces of luggage was a bit stressful and complicated. Train or Bus ? Lots of Lifts up and down. Boarding security was excessive.

Pros: Almost everything.

Cons: Flying on 8 Jan is a time when there a lot of holiday makers heading home or perhaps just going on holiday. Lots of young children and a baby crying right behind me wasn't the most relaxing but I realise that nothing can be done about that.

Pros: The service was really good

Cons: My bag was broken when it came off the plane so I wasn’t happy about that.

Pros: Not much to like other than access to Cathay pacific lounge at SFO Over booked about 50 seats fights in the aisles security on board blamed on a computer glitch delayed over 2 1/2 hours Business class old uncomfortable seats. After flying Singapore business last week I was appalled at what quantas had for the same price I’m dreading my flight back home on quantas I won’t fly them again

Pros: Great staff and food

Cons: Comfort was not great and no entertainment options whatsoever

Cons: My 2 bags haven't arrived from Sunday 6 January till now (10 January) and all my winter clothes plus other important things are in it. I check every day with lufthansa call center but still no progress.

Pros: Efficiency

Cons: Na

Pros: Luggage space, comfortable seat.. huge plane

Cons: Ice cream was not good.

Pros: Very friendly

Pros: Ground crew very responsive to needs

Cons: non existing beverage service on a two and one half hour flight :(

Pros: It was wonderful and great!

Pros: Service is amazing. Food is even tasty did airline food. Staff is super polite and courteous.

Cons: Economy seats are less than desirable. I’m alarmist positive I booked premium economy in kayak. Never checked my booking and notice economy later. Could have gotten the same price for premium economy elsewhere. Super pissed

Pros: For a budget airline, it was an excellent flight, on time, reasonably good seats, with vegetarian food as ordered.

Cons: It was slightly disorganized, with not a lot of smiles from the crew, but it was fine anyway. I wish food portions were a little larger.

Cons: boarding was slightly confusing, but flight was super-full and many other travelers were rude while waiting. also - wifi did not appear to work at all, and directions were not useful

Pros: The service is phenomenal. They served so many meals i felt like a bear in hibernation, waking up, eating and going back to sleep.

Cons: I don’t have anything bad to say. The service was really good.

Pros: This flight was shorter but i felt flight attendants were still very attentive.

Cons: Didn’t have individual screens to watch movies. One movie didn’t have English subtitles. Not that i cared because I was in and out of sleep, just pointing it out.

Cons: My seat (8d) would not recline and the hand rest would not go up.

Cons: My Baggiage is extremely damaged which is so disgusting and there is no way to report it

Pros: Check-in was easy and smooth.

Cons: Agents at check-in desk took longer time to process passengers, even though some desks had two people helping. The web check-in line moved slower than the line with passengers who had not done online check-in. When I booked my flight via kayak, I was not given an option to select seats (this was new) . I was able to indicate my seat preference but there was no followup. When I checked in online 24 hours before my flight, the only option for seats was in the middle, which I did not want, although I I knew the flight would not be full. I was able to change seats when I checked in with the agent in the airport .

Pros: Good service

Cons: My bags came last even having priority labels

Cons: Definetely not the class or finess of a virgin flight! Half a cut ham sandwich... and water only due to short flight time. I’ve flown MANY times on the virgin aircraft. Service was much better! Won’t be booking a aliance flight anytime soon

Cons: Tight leg room

Pros: The actual flight on Virgin Australia was great! The comfort level for economy was especially surprising and very nice.

Cons: The transfer in between flights was very hectic and they couldn't find my ticket on my Delta transfer. This happened because they e-mailed the week before trying to change my itinerary but then clearly didn't let Delta know so there was definitely confusion and I missed my original transfer. That aspect was frustrating, but the flight itself was LOVELY.

Pros: nothing

Cons: vegetarian meal was a small side salad and soggy. this over lunchtime so was a disgrace for business class

Pros: food, crew, comfort were Okay. In-flight entertainment could use more improvement -- probably more asian content or travel-related shows.

Cons: the 6-7 hour delay was handled very poorly -- lack of information; no airline manager so the answer all passengers received were "We are sorry but we aren't in a position to answer that." When asked about possible compensation, the ground crew answered "We'd have to wait until we reach Manila (which was at least 17 hours away)" -- This just made passengers more irritated and the ground crew were forced to call airport security. boarding very unorganized on our return flight.

Pros: Non-stop flight.

Cons: About four hours before boarding, the gate assignment was changed from a comfortable gate with plenty of seats for passengers to another gate that was already occupied by another PAL flight that has not even boarded yet. So there were no place to sit down. Food can be so much better, especially the dessert. Crew didn't come across as happy with their job. When I asked for soda water, the serving stewardess didn't tell me that she'll give it later; she just proceeded to push the food cart, so I thought she didn't hear me since she didn't acknowledge my request. The bathroom was filthy!

Pros: More stores are taking US $, there is a small duty free shopping area. These are improvements.

Cons: air conditioning was not working in the terminal. It far too small for the amount of passengers. Connecting flight was delayed for two hours!

Pros: The flight, service, hospitality.

Cons: Nothing