Prices are in New Zealand Dollars.

AKL

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New Zealand to Auckland flight information

Flights arrive in Auckland Intl
Flights depart from New Zealand
Flight price $79
Airlines Air New Zealand, Jetstar

Top tips for finding cheap flights to Auckland

Looking for cheap airfare to Auckland? 25% of our users found return tickets to Auckland for the following prices or less: From Christchurch $111, from Wellington $120, from Dunedin $137
Book at least 4 weeks before departure in order to get a below-average price.
High season is considered to be June, July and August. The cheapest month to fly to Auckland is May.
Enter your preferred departure airport and travel dates into the search form above to unlock the latest Auckland flight deals.
Auckland (AKL) is the largest airport on the North Island and provides access to towns such as Pokeno and Warkworth. While the neighboring cities of Hamilton (123 km) and Whangarei (158 km) both have airports, it may be cheaper to fly to Auckland and drive the remaining distance to these cities as Auckland Airport has far more scheduled flights.
The SkyBus is an easy and affordable way to reach the city centre from Auckland Airport. You can board the bus at the SkyBus stops in front of both the Domestic and International Terminals. A trip in to the city from the airport takes approximately 40-60 min depending on traffic and a discounted fare of NZ$ 17.50 can be secured if you purchase your ticket online.
If you are travelling with young children, there are Nursery Rooms available for your convenience within both terminals of Auckland Airport. In the Domestic Terminal you will find changing facilities and cots located adjacent to Door 1, while in the International Terminal there are rooms in between Doors 3 and 4.
A prayer room can be found directly across from the Air New Zealand check-in area at the Domestic Terminal of Auckland Airport.

FAQs - Booking Auckland flights

How long is the flight to Auckland?

Flights from Dunedin 1h 47m
Flights from Wellington 1h 05m
Flights from Christchurch 1h 22m
Flights from Queenstown 1h 52m
Flights from Palmerston North 1h 07m

What is the cheapest flight to Auckland?

The cheapest airline ticket to Auckland from New Zealand in the last 72 hours was $79 return on the route New Plymouth to Auckland. The most popular route is Wellington to Auckland and the cheapest ticket found on this route in the last 72 hours was $185 return.

Which airlines fly to Auckland?

In general from New Zealand, Air New Zealand, EVA Air and Etihad Airways fly the most to Auckland. The most popular route is from Wellington, and EVA Air, Etihad Airways & Air New Zealand fly this route the most.

How far is Auckland Intl airport from central Auckland?

Auckland Intl Airport is 18 kilometres from the centre of Auckland. View on map.

What is the name of Auckland’s airport?

Auckland is served by Auckland Intl Airport, also commonly referred to as Auckland, Auckland Intl, or simply Auckland Airport. The airport code is AKL.

Are there any airport lounges available for domestic flights at Auckland Airport?

Air New Zealand operates a domestic lounge at Auckland Airport where you can relax after your flight. The lounge is located within the Domestic Terminal and provides a snack buffet, barista coffee, business desks with printing stations and showering facilities equipped with towels and hairdryers.

What is the cost to enter Air New Zealand’s lounges?

Joining Air New Zealand’s Koru Club will provide you unlimited access to the Air New Zealand lounge at Auckland Airport. The annual cost of this membership is NZ$629 as well as a NZ$ 255 joining fee.

How does KAYAK find such low flight prices?

KAYAK processes over 2 billion travel queries annually and displays results from hundreds of airlines and third party sites, allowing it to find a variety of flight prices and options. It also displays results from 2M+ properties along with rental cars, vacation packages, activities and millions of verified reviews so users can see as many available travel options as possible.

How can Hacker Fares save me money?

Hacker Fares allow you to combine one-way tickets on different airlines when it can save you money over a traditional return ticket.

Does KAYAK query more flight providers than competitors?

Yes, KAYAK has access to more data and information than online travel agencies and consistently outperforms the competition in accuracy, globally.

Does KAYAK query more flight providers than competitors?

KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a given destination and date is likely to change within 7 days, so travellers know whether to wait or book now.

Book Cheap Auckland Plane Tickets

(Return)
Airports
Origin
New Plymouth
$79
only
$79
Christchurch
$104
only
$104
Napier
$81
only
$81
Palmerston North
$99
only
$99
Wellington
$99
only
$99
Destination
Auckland
$79
only
$79
Sat, 16 Nov
NPL
New Plymouth
AKL
Auckland Intl
0h 55m
Mon, 18 Nov
AKL
Auckland Intl
NPL
New Plymouth
0h 50m
Trip: 3 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 5 reviews
Overall
8.6
Boarding
8.6
Comfort
8.3
Crew
8.9
Entertainment
8.5
Food
8.2
NPL
AKL
Excellent 8.6

Cons: Long lines for security in Auckland, so I barely made the flight to Chicago. There were delays in Chicago due to the weather.

AKL
LAX
Okay 4.3

Pros: Entertainment options. Communications from captain. Dimming of cabin lights.

Cons: Delays on both ends, including a substantial delay waiting for an open gate. Food was poor. Flight attendants were occasionally impolite.

AKL
LAX
Excellent 8.0

Pros: The food in Premium Economy was good and there are plenty of movies to choose from. The staff were lovely.

Cons: I had paid for Premium Economy and was seated in Row 30. The passengers were boarded up to row 28, then from to back of the plane forward then I was boarded with the last remaining passengers. That was not what I feel should have happened. I did not like the footrest on the seats.

LHR
LAX
Mediocre 2.0

Pros: Air NZ sent my mom away when she arrived to board the plane because she could not hear well. This resulted in a 68 year old women spending the night at Heathrow. No apologies, no upgrades, nothing. Air New Zealand is a heartless discount airline. Terrible experience. Avoid.

Cons: Air NZ sent my mom away when she arrived to board the plane because she could not hear well. This resulted in a 68 year old women spending the night at Heathrow. No apologies, no upgrades, nothing. Air New Zealand is a heartless discount airline. Terrible experience. Avoid.

DUD
CHC
Good 7.2

Pros: Seat hard on older aircraft, needs new cushioning on seat

Fri, 7 Feb
NPE
Napier-Hastings Hawkes Bay
AKL
Auckland Intl
1h 05m
Mon, 2 Mar
AKL
Auckland Intl
NPE
Napier-Hastings Hawkes Bay
1h 05m
Trip: 25 days
6.0GoodShow reviews
Overall 6.0 Good
Based on 6 reviews
Overall
6.3
Boarding
6.6
Comfort
6.1
Crew
6.9
Entertainment
5.1
Food
5.2
AKL
ZQN
Excellent 10.0

Pros: The crew was fantastic. The airplane was perfectly clean and new.

Cons: There’s no entreterniment neither food or beverages.

BNE
SYD
Okay 4.3

Pros: Crew were polite

Cons: Smelled like piss

MEL
ZQN
Good 7.5

Cons: There're unoccupied rows, but still pack passenger together instead of offering the empty seats to couples.

SYD
AVV
Excellent 8.0

Cons: Small walkway and seats.

DPS
SIN
Good 6.5

Cons: They charge a huge amount for checked baggage. I would’ve flown another airline that included check-in baggage for free.

Sat, 16 Nov
NPL
New Plymouth
AKL
Auckland Intl
0h 55m
Mon, 18 Nov
AKL
Auckland Intl
NPL
New Plymouth
0h 50m
Trip: 3 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 5 reviews
Overall
8.6
Boarding
8.6
Comfort
8.3
Crew
8.9
Entertainment
8.5
Food
8.2
AKL
IAH
Excellent 10.0

Pros: The crew was wonderful again. This time I had an aisle seat in the center section and it was much more comfortable. The food was vegetarian and quite good.

Cons: No complaints!

WLG
BNE
Good 7.0

Pros: Crew were very helpful

Cons: First time travelling with the airline and wasn't aware of having to book things like food and entertainment. These things come standard with all other airlines I have flow with so was very surprised when finding out about it mid flight. Can't say I was very pleased but must say crew were very good

LAX
LHR
Excellent 9.6

Pros: Food was delicious. They served dinner and breakfast. The flight was not crowded. I was able to sleep by stretching across 3 economy seats in my row.

Cons: It would be better if the armrests went up.

WLG
AKL
Excellent 8.0

Pros: Nice, short flight. Smooth ride.

Cons: Had a middle seat between two very large women. Couldn't be helped, was a full flight.

SIN
AKL
Excellent 10.0

Pros: The crew is amazing. Always friendly, smiling and happy to oblige. Love the New Zealand hospitality. The inflight entertainment has so many programmes to watch, and the list of music options to listen in to is well stocked. Food is excellent. Obviously overate in the 9 1/2 hour flight.

Fri, 7 Feb
NPE
Napier-Hastings Hawkes Bay
AKL
Auckland Intl
1h 05m
Mon, 2 Mar
AKL
Auckland Intl
NPE
Napier-Hastings Hawkes Bay
1h 05m
Trip: 25 days
6.0GoodShow reviews
Overall 6.0 Good
Based on 6 reviews
Overall
6.3
Boarding
6.6
Comfort
6.1
Crew
6.9
Entertainment
5.1
Food
5.2
SYD
OOL
Excellent 9.2

Pros: Seat was uncomfortable, crew was lovely

Cons: Tired seats should be updated.

AVV
SYD
Good 7.0

Pros: Quick and easy boarding at AVV Airport.

Cons: Seats were slightly uncomfortable but fine for short flight. There was no entertainment. The crew could have been more enthusiastic.

AKL
CHC
Excellent 10.0

Pros: Exactly what we expected from a budget airline.

Cons: Dragging the luggage between international and domestic terminal wasn't fun.

SGN
SYD
Okay 4.0

Pros: No intermediate stop

Cons: Economy seats very uncomfortable, very noisy toilette

SYD
AVV
Good 6.0

Pros: The touch down landing was PERFECTLY smooth!! Thank you Captain!

Tue, 10 Sep
NPE
Napier-Hastings Hawkes Bay
AKL
Auckland Intl
1h 05m
Tue, 17 Sep
AKL
Auckland Intl
NPE
Napier-Hastings Hawkes Bay
1h 05m
Trip: 8 days
6.0GoodShow reviews
Overall 6.0 Good
Based on 6 reviews
Overall
6.3
Boarding
6.6
Comfort
6.1
Crew
6.9
Entertainment
5.1
Food
5.2
SYD
BNE
Good 6.6

Pros: Plane was clean. Crew were professional. Ahead of schedule arrival.

Cons: It's an economy airline, so it has the usual compromises on entertainment and refreshments.

NPE
AKL
Okay 5.3

Cons: The baggage prices is very expensive

OOL
SYD
Excellent 9.2

Pros: Older plane with uncomfortable seat

Cons: The seat on the plane was old and uncomfortable

SYD
MCY
Excellent 8.5

Pros: Price

Cons: Time

SYD
OOL
Excellent 9.2

Pros: Seat was uncomfortable, crew was lovely

Cons: Tired seats should be updated.

Tue, 10 Sep
NPE
Napier-Hastings Hawkes Bay
AKL
Auckland Intl
1h 05m
Tue, 17 Sep
AKL
Auckland Intl
NPE
Napier-Hastings Hawkes Bay
1h 05m
Trip: 8 days
6.0GoodShow reviews
Overall 6.0 Good
Based on 6 reviews
Overall
6.3
Boarding
6.6
Comfort
6.1
Crew
6.9
Entertainment
5.1
Food
5.2
CNS
SYD
Excellent 10.0

Pros: All were very good.

AVV
SYD
Good 7.0

Pros: Quick and easy boarding at AVV Airport.

Cons: Seats were slightly uncomfortable but fine for short flight. There was no entertainment. The crew could have been more enthusiastic.

MEL
OOL
Okay 4.0

Cons: Average service, too bad they are partnered/owned by Qantas

SGN
SYD
Good 7.3

Pros: Good coffee

Cons: A better selection of movies

WLG
AKL
Good 7.6

Pros: I got the bulkhead seat, so legroom was superb. The inflight dinner was also good (vegetarian gnocchi).

Mon, 18 Nov
WLG
Wellington
AKL
Auckland Intl
1h 05m
Wed, 27 Nov
AKL
Auckland Intl
WLG
Wellington
1h 10m
Trip: 10 days
8.9ExcellentShow reviews
Overall 8.9 Excellent
Based on 41 reviews
Overall
8.6
Boarding
8.6
Comfort
8.3
Crew
8.9
Entertainment
8.5
Food
8.2
AKL
LAX
Excellent 10.0

Pros: Free WiFi - was great and fast

WLG
AKL
Good 7.6

Pros: Good for a sheot flight

SFO
AKL
Excellent 10.0

Pros: Wonderful crew, excellent food, very comfortable!

LAX
LHR
Excellent 9.6

Pros: Food was delicious. They served dinner and breakfast. The flight was not crowded. I was able to sleep by stretching across 3 economy seats in my row.

Cons: It would be better if the armrests went up.

HLZ
CHC
Good 7.5

Pros: All good

Cons: It was very cold so the cabin could have been warmer

Mon, 18 Nov
WLG
Wellington
AKL
Auckland Intl
1h 05m
Wed, 27 Nov
AKL
Auckland Intl
WLG
Wellington
1h 10m
Trip: 10 days
8.9ExcellentShow reviews
Overall 8.9 Excellent
Based on 41 reviews
Overall
8.6
Boarding
8.6
Comfort
8.3
Crew
8.9
Entertainment
8.5
Food
8.2
WLG
AKL
Excellent 10.0

Pros: Staff and the cleaninless of the plane.

HLZ
CHC
Good 7.5

Pros: All good

Cons: It was very cold so the cabin could have been warmer

LHR
LAX
Mediocre 2.0

Pros: Air NZ sent my mom away when she arrived to board the plane because she could not hear well. This resulted in a 68 year old women spending the night at Heathrow. No apologies, no upgrades, nothing. Air New Zealand is a heartless discount airline. Terrible experience. Avoid.

Cons: Air NZ sent my mom away when she arrived to board the plane because she could not hear well. This resulted in a 68 year old women spending the night at Heathrow. No apologies, no upgrades, nothing. Air New Zealand is a heartless discount airline. Terrible experience. Avoid.

AKL
LAX
Good 7.3

Cons: They lost are baggage

MEL
AKL
Excellent 9.3

Pros: The crew, as always, was fantastic. Very helpful and always kind. The seats are comfortable enough, considering it was a long flight, and the excellent entertainment helped the time pass quickly.

Tue, 24 Dec
PMR
Palmerston North
AKL
Auckland Intl
1h 05m
Tue, 7 Jan
AKL
Auckland Intl
PMR
Palmerston North
1h 10m
Trip: 15 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 6 reviews
Overall
6.3
Boarding
6.6
Comfort
6.1
Crew
6.9
Entertainment
5.1
Food
5.2
SYD
OOL
Excellent 9.2

Pros: Seat was uncomfortable, crew was lovely

Cons: Tired seats should be updated.

AKL
WLG
Excellent 10.0

Pros: tons of leg room in emergency aisle + fast on/off loading of plane

Cons: weird boarding via bus that was kinda annoying

WLG
AKL
Good 7.6

Pros: I got the bulkhead seat, so legroom was superb. The inflight dinner was also good (vegetarian gnocchi).

LST
SYD
Excellent 8.0

Pros: Friendly crew, clean cabin, reliable service

Cons: Nothing, it's jetstar, friendly crew and you pay for the extra food etc

SYD
MEL
Excellent 10.0

Cons: All good. Got a great seat with leg room so can't complain. Many thanks

Sat, 25 Jan
WLG
Wellington
AKL
Auckland Intl
1h 05m
Sun, 26 Jan
AKL
Auckland Intl
WLG
Wellington
1h 10m
Trip: 2 days
8.9ExcellentShow reviews
Overall 8.9 Excellent
Based on 41 reviews
Overall
8.6
Boarding
8.6
Comfort
8.3
Crew
8.9
Entertainment
8.5
Food
8.2
WLG
AKL
Excellent 10.0

Pros: amazingly pleasant crew, great food, efficient service, very comfortable.

Cons: Nothing!

CHC
AKL
Okay 5.3

Cons: You could have warned about the 2nd bag fee! I paid $80 for having a 2nd bag!

LHR
LAX
Excellent 10.0

Pros: Movies, texting other seats, requesting food and water from my screen

YVR
AKL
Excellent 10.0

Pros: New Zealand Air staff were friendly, informative and courteous throughout the entire flight! I was floored by their service and by what was offered. They even worked to arrange for people to move around (some were packed 4 to a row, but there was plenty of space throughout the craft).

WLG
AKL
Good 7.6

Pros: Good for a sheot flight

Tue, 24 Dec
PMR
Palmerston North
AKL
Auckland Intl
1h 05m
Tue, 7 Jan
AKL
Auckland Intl
PMR
Palmerston North
1h 10m
Trip: 15 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 6 reviews
Overall
6.3
Boarding
6.6
Comfort
6.1
Crew
6.9
Entertainment
5.1
Food
5.2
BNE
SYD
Okay 4.3

Pros: Crew were polite

Cons: Smelled like piss

ZQN
MEL
Mediocre 3.6

Cons: Cheaper checked bags

SYD
MEL
Mediocre 3.6

Cons: Flight was delayed by 45 minutes due to **insert one of many excuses here** and then Jetstar misplaced my luggage ( I arrived at 3 pm into Melbourne and my luggage arrived 10.30pm so I spent one of my two nights waiting for the bag to show up)

SYD
AVV
Excellent 8.0

Cons: Small walkway and seats.

CNS
DPS
Okay 5.5

Pros: Seats were comfortable, good pilot.

Cons: The arrival time was delayed by 2 hours and boarding was 45 minutes late, despite this being the only flight leaving Cairns that night.

Sat, 25 Jan
WLG
Wellington
AKL
Auckland Intl
1h 05m
Sun, 26 Jan
AKL
Auckland Intl
WLG
Wellington
1h 10m
Trip: 2 days
8.9ExcellentShow reviews
Overall 8.9 Excellent
Based on 41 reviews
Overall
8.6
Boarding
8.6
Comfort
8.3
Crew
8.9
Entertainment
8.5
Food
8.2
RAR
LAX
Excellent 10.0

Pros: The plane was great!

AKL
IAH
Excellent 9.3

Pros: Food was delicious and warm. Water was provided throughout the flight. Entertainment was excellent.

Cons: There were large black box type items underneath certain seats which impacted personal item stowage and leg room.

LHR
LAX
Excellent 10.0

Pros: Movies, texting other seats, requesting food and water from my screen

LHR
LAX
Excellent 8.6

Pros: Strong crew service is the highlight of flying Air New Zealand. Plane comfort is good, with nice ambient lighting, decent seats and reasonably spacious toilets. At least for now, they have in-seat entertainment screens with lots of current offerings. Our flight had free wi-fi, a real plus.

Cons: Boarding with Air New Zealand at Heathrow was complex and poorly organised when compared to the smooth and efficient process at LAX. This has been the case each time I have flown this same route with this airline.

AKL
NAN
Excellent 9.6

Pros: Premium economy is the way to go. So much more comfortable.

Cons: This flight was close to perfect. Boarding process at the gate was a bit hectic, but manageable.

Wed, 4 Sep
CHC
Christchurch
AKL
Auckland Intl
1h 20m
Wed, 11 Sep
AKL
Auckland Intl
CHC
Christchurch
1h 25m
Trip: 8 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 129 reviews
Overall
6.3
Boarding
6.6
Comfort
6.1
Crew
6.9
Entertainment
5.1
Food
5.2
CHC
AKL
Excellent 8.6

Pros: Forgot to add check bag to my fair. Arrived early and was to add a check bag for $17. The service was great for the price of a short domestic flight.

CHC
AKL
Okay 4.6

Pros: Note too expensive

Cons: Jet star wanted to charge us $60 at gate for our hand bags after we checked our two carry on bags with 10kg balance. Very confusing baggage policy for people originating from USA

CHC
AKL
Excellent 8.0

Cons: It was our first experience with a low-cost flight and we did not receive any information about the cost of the baggage when paid prior to the flight in the airport. It costed us more than the tickets!!!

CHC
AKL
Good 6.0

Pros: Carryon luggage is restricted to 7 kg. Conflicts with worldcstandards and then they apply it to foreigners, but not to Kiwis! They would not let me take on my roller bag, but many locals got to! 9

Cons: See above

CHC
AKL
Mediocre 2.0

Cons: So I showed up to find out that my ticket didn't include luggage, ok, no big deal I will pay for the bag, what 75$, no problem. oh wait a minute they wanted 300$ for the bag. the flight was less than 250$, I ended up walking over to Air NZ and got a flight with them. I will never, ever, ever, ever book with these jokers again. This should be illegal, showing up at the airport and then being told the baggage charge is over 100% of the price of the ticket. I could have bought another ticket just for my bag and put it in the seat beside me for less. How does an airline justify this???

Tue, 3 Sep
CHC
Christchurch
AKL
Auckland Intl
1h 20m
Thu, 5 Sep
AKL
Auckland Intl
CHC
Christchurch
1h 25m
Trip: 3 days
8.4ExcellentShow reviews
Overall 8.4 Excellent
Based on 112 reviews
Overall
8.6
Boarding
8.6
Comfort
8.3
Crew
8.9
Entertainment
8.5
Food
8.2
CHC
AKL
Excellent 10.0

Pros: Attendants were friendly. The agent at the gate rerouted my flight after my initial flight was delayed. She explained she did that so that I could make my international connection in time.

CHC
AKL
Good 7.3

Pros: Food, service, comfort was all very good.

Cons: Nothing

CHC
AKL
Excellent 10.0

Pros: everything

Cons: nothing

LHR
LAX
Excellent 10.0

Pros: Movies, texting other seats, requesting food and water from my screen

CHC
AKL
Okay 5.3

Cons: Using a 777 meant longer check in time and was much longer arrival time and baggage collection. Meant I was stuck in Auckland traffic because of the extra time

Wed, 4 Sep
CHC
Christchurch
AKL
Auckland Intl
1h 20m
Wed, 11 Sep
AKL
Auckland Intl
CHC
Christchurch
1h 25m
Trip: 8 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 129 reviews
Overall
6.3
Boarding
6.6
Comfort
6.1
Crew
6.9
Entertainment
5.1
Food
5.2
CHC
AKL
Mediocre 2.0

Cons: So I showed up to find out that my ticket didn't include luggage, ok, no big deal I will pay for the bag, what 75$, no problem. oh wait a minute they wanted 300$ for the bag. the flight was less than 250$, I ended up walking over to Air NZ and got a flight with them. I will never, ever, ever, ever book with these jokers again. This should be illegal, showing up at the airport and then being told the baggage charge is over 100% of the price of the ticket. I could have bought another ticket just for my bag and put it in the seat beside me for less. How does an airline justify this???

CHC
AKL
Mediocre 2.0

Pros: Nothing unless being over chargered gets me points when in heaven.

Cons: When I ordered the flight the process never gave me a chance to pay for bags like it did from Auckland to Christchurch. However, on the return flight when I went to check the bags in they said I would have to pay $210 for 2 bags. Thanks jetsatr and kayak for not having a good process to order a head of time. Won't use either again unless someone reads this and gives me a refund.

CHC
AKL
Okay 5.3

Pros: Crew was professional

Cons: Their fees are outrageous. Great initial price, but once you add in normal baggage fees, price was higher. Once and done. Won't fly Jetstar again

CHC
AKL
Excellent 10.0

Pros: Everything

Cons: Nothing

CHC
AKL
Good 6.6

Pros: Good cheap, no frills flight

Tue, 3 Sep
CHC
Christchurch
AKL
Auckland Intl
1h 20m
Thu, 5 Sep
AKL
Auckland Intl
CHC
Christchurch
1h 25m
Trip: 3 days
8.4ExcellentShow reviews
Overall 8.4 Excellent
Based on 112 reviews
Overall
8.6
Boarding
8.6
Comfort
8.3
Crew
8.9
Entertainment
8.5
Food
8.2
AKL
SYD
Good 7.0

Pros: Their plane

Cons: Food

CHC
AKL
Okay 5.3

Cons: You could have warned about the 2nd bag fee! I paid $80 for having a 2nd bag!

CHC
AKL
Good 6.6

Cons: I was connecting on an International flight on same airline, New Zealand Air, and did not see where I was required to pay for our one checked bags for my wife and I. When I checked in on line I was not notified that I should buy the checked backs online so assumed one bag each was free. Instead we were charged $nz120. This is not acceptable and I would like a refund. Please help on this request. Thank you.

LHR
LAX
Mediocre 2.0

Pros: Air NZ sent my mom away when she arrived to board the plane because she could not hear well. This resulted in a 68 year old women spending the night at Heathrow. No apologies, no upgrades, nothing. Air New Zealand is a heartless discount airline. Terrible experience. Avoid.

Cons: Air NZ sent my mom away when she arrived to board the plane because she could not hear well. This resulted in a 68 year old women spending the night at Heathrow. No apologies, no upgrades, nothing. Air New Zealand is a heartless discount airline. Terrible experience. Avoid.

CHC
AKL
Good 7.3

Pros: Food, service, comfort was all very good.

Cons: Nothing

Tue, 22 Oct
CHC
Christchurch
AKL
Auckland Intl
1h 20m
Thu, 24 Oct
AKL
Auckland Intl
CHC
Christchurch
1h 25m
Trip: 3 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 129 reviews
Overall
6.3
Boarding
6.6
Comfort
6.1
Crew
6.9
Entertainment
5.1
Food
5.2
CHC
AKL
Mediocre 2.0

Cons: This fight was cancelled because of an engine problem. This is understandable and we know it happens. The problem was we had to book another flight immediately with another airline in order to make the other connecting flights to complete our trip home. Jetstar only was going to refund the amount of the cost for their flight and not the difference for a new flight as well. The new flight with New Zealand air cost us double what our original flight with Jetstar cost. We incurred an additional unplanned cost of over $1000. We would like to be reimbursed for the additional costs! We feel like this is the responsibility of Jetstar to its customers.

CHC
AKL
Good 7.0

Cons: Both legs of my flight were late, and the excuses given by each pilot were weak.

CHC
AKL
Excellent 9.2

Pros: Check in people were great. Staff very cheerful thanks.

CHC
AKL
Excellent 8.6

Pros: Forgot to add check bag to my fair. Arrived early and was to add a check bag for $17. The service was great for the price of a short domestic flight.

CHC
AKL
Mediocre 2.0

Cons: Awful flight Awful service We had to pay for our luggage twice the ticket value The check in supervisor charged us 70$ per bag instead of 17$ for an excuse that they have opened the check in already while we arrived an hour before the flight, the exact time we should be at a domestic flight. And he said he could not do nothing about it Not to mention that we ourselves works at the airport at our country and know exactly how it works we surely not gonna use any of your service again !!

Sat, 5 Oct
NPL
New Plymouth
AKL
Auckland Intl
0h 50m
Sun, 6 Oct
AKL
Auckland Intl
NPL
New Plymouth
0h 50m
Trip: 2 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 5 reviews
Overall
8.6
Boarding
8.6
Comfort
8.3
Crew
8.9
Entertainment
8.5
Food
8.2
AKL
SYD
Good 7.0

Pros: Their plane

Cons: Food

AKL
HKG
Good 7.3

Pros: The airline and staff appear to be friendly and efficient

Cons: Seating in economy is tight. You really cannot move without annoying the passengers on either side. This also makes eating difficult.

LAX
LHR
Excellent 9.6

Pros: Food was delicious. They served dinner and breakfast. The flight was not crowded. I was able to sleep by stretching across 3 economy seats in my row.

Cons: It would be better if the armrests went up.

LHR
LAX
Mediocre 2.0

Pros: Air NZ sent my mom away when she arrived to board the plane because she could not hear well. This resulted in a 68 year old women spending the night at Heathrow. No apologies, no upgrades, nothing. Air New Zealand is a heartless discount airline. Terrible experience. Avoid.

Cons: Air NZ sent my mom away when she arrived to board the plane because she could not hear well. This resulted in a 68 year old women spending the night at Heathrow. No apologies, no upgrades, nothing. Air New Zealand is a heartless discount airline. Terrible experience. Avoid.

NSN
AKL
Excellent 8.5

Pros: The seats are comfortable. I was fortunate to have a gap in the middle seat. On my flight there was a delay due to a person needing to disembark before the flight took off. The flight dealt with the person inconsiderately and explained to everyone the reason for the delay.

Cons: Nothing. The flight was efficiently run and seats comfortable.

Tue, 22 Oct
CHC
Christchurch
AKL
Auckland Intl
1h 20m
Thu, 24 Oct
AKL
Auckland Intl
CHC
Christchurch
1h 25m
Trip: 3 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 129 reviews
Overall
6.3
Boarding
6.6
Comfort
6.1
Crew
6.9
Entertainment
5.1
Food
5.2
CHC
AKL
Excellent 8.0

Pros: Easy well organized airline

CHC
AKL
Good 6.3

Cons: Check in staff were rude.

CHC
AKL
Mediocre 2.0

Cons: The flight was late with no explanation as to why. We missed our connection to the second flight. We had to change our car rental plans, and it cost us twice as much. We had to spend 6 extra hours in the Auckland airport.

CHC
AKL
Okay 5.3

Cons: Delayed, delayed, delayed, cancelled

CHC
AKL
Excellent 8.6

Pros: Forgot to add check bag to my fair. Arrived early and was to add a check bag for $17. The service was great for the price of a short domestic flight.

Sat, 5 Oct
NPL
New Plymouth
AKL
Auckland Intl
0h 50m
Sun, 6 Oct
AKL
Auckland Intl
NPL
New Plymouth
0h 50m
Trip: 2 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 5 reviews
Overall
8.6
Boarding
8.6
Comfort
8.3
Crew
8.9
Entertainment
8.5
Food
8.2
AKL
SFO
Excellent 9.3

Cons: Asked for an isle seat; was stuck in the middle. Way to long of a flight for that

AKL
SIN
Excellent 10.0

Pros: The plane was very comfortable. With decent leg room and nice seats. The in flight entertainment was excellent. As was the crews efficient and professional service. Top star

LHR
LAX
Mediocre 2.0

Pros: Air NZ sent my mom away when she arrived to board the plane because she could not hear well. This resulted in a 68 year old women spending the night at Heathrow. No apologies, no upgrades, nothing. Air New Zealand is a heartless discount airline. Terrible experience. Avoid.

Cons: Air NZ sent my mom away when she arrived to board the plane because she could not hear well. This resulted in a 68 year old women spending the night at Heathrow. No apologies, no upgrades, nothing. Air New Zealand is a heartless discount airline. Terrible experience. Avoid.

LAX
AKL
Excellent 10.0

Pros: The crew member in my section was amazing, he went out of his way to greet each and everyone of us individually. The flight was comfortable, boarding a breeze and on time!

LHR
LAX
Excellent 8.6

Pros: Strong crew service is the highlight of flying Air New Zealand. Plane comfort is good, with nice ambient lighting, decent seats and reasonably spacious toilets. At least for now, they have in-seat entertainment screens with lots of current offerings. Our flight had free wi-fi, a real plus.

Cons: Boarding with Air New Zealand at Heathrow was complex and poorly organised when compared to the smooth and efficient process at LAX. This has been the case each time I have flown this same route with this airline.

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