Prices are in New Zealand Dollars.

AKL

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New Zealand to Auckland flight information

Flights arrive in Auckland Intl
Flights depart from New Zealand
Flight price $74
Airlines Jetstar, Air New Zealand

Top tips for finding cheap flights to Auckland

Looking for cheap airfare to Auckland? 25% of our users found return tickets to Auckland for the following prices or less: From Wellington $111, from Christchurch $117, from Dunedin $141
Book at least 3 weeks before departure in order to get a below-average price.
High season is considered to be February, March and April. The cheapest month to fly to Auckland is May.
Enter your preferred departure airport and travel dates into the search form above to unlock the latest Auckland flight deals.
Auckland (AKL) is the largest airport on the North Island and provides access to towns such as Pokeno and Warkworth. While the neighboring cities of Hamilton (123 km) and Whangarei (158 km) both have airports, it may be cheaper to fly to Auckland and drive the remaining distance to these cities as Auckland Airport has far more scheduled flights.
The SkyBus is an easy and affordable way to reach the city centre from Auckland Airport. You can board the bus at the SkyBus stops in front of both the Domestic and International Terminals. A trip in to the city from the airport takes approximately 40-60 min depending on traffic and a discounted fare of NZ$ 17.50 can be secured if you purchase your ticket online.
If you are travelling with young children, there are Nursery Rooms available for your convenience within both terminals of Auckland Airport. In the Domestic Terminal you will find changing facilities and cots located adjacent to Door 1, while in the International Terminal there are rooms in between Doors 3 and 4.
A prayer room can be found directly across from the Air New Zealand check-in area at the Domestic Terminal of Auckland Airport.

FAQs - Booking Auckland flights

How long is the flight to Auckland?

Flights from Dunedin 1h 47m
Flights from Nelson 1h 25m
Flights from Wellington 1h 05m
Flights from Christchurch 1h 22m
Flights from Queenstown 1h 52m

What is the cheapest flight to Auckland?

The cheapest airline ticket to Auckland from New Zealand in the last 72 hours was $74 return on the route Christchurch to Auckland. The most popular route is Christchurch to Auckland and the cheapest ticket found on this route in the last 72 hours was $343 return.

Which airlines fly to Auckland?

In general from New Zealand, Air New Zealand, EVA Air and Etihad Airways fly the most to Auckland. The most popular route is from Christchurch, and Air New Zealand, EVA Air & Etihad Airways fly this route the most.

How far is Auckland Intl airport from central Auckland?

Auckland Intl Airport is 18 kilometres from the centre of Auckland. View on map.

What is the name of Auckland’s airport?

Auckland is served by Auckland Intl Airport, also commonly referred to as Auckland, Auckland Intl, or simply Auckland Airport. The airport code is AKL.

Are there any airport lounges available for domestic flights at Auckland Airport?

Air New Zealand operates a domestic lounge at Auckland Airport where you can relax after your flight. The lounge is located within the Domestic Terminal and provides a snack buffet, barista coffee, business desks with printing stations and showering facilities equipped with towels and hairdryers.

What is the cost to enter Air New Zealand’s lounges?

Joining Air New Zealand’s Koru Club will provide you unlimited access to the Air New Zealand lounge at Auckland Airport. The annual cost of this membership is NZ$629 as well as a NZ$ 255 joining fee.

Book Cheap Auckland Plane Tickets

(Return)
Airports
Origin
Gisborne
$99
only
$99
Christchurch
$74
only
$74
Napier
$83
only
$83
Palmerston North
$98
only
$98
Wellington
$83
only
$83
Destination
Auckland
$74
only
$74
Thu, 29 Aug
CHC
Christchurch
AKL
Auckland Intl
1h 20m
Sun, 1 Sep
AKL
Auckland Intl
CHC
Christchurch
1h 25m
Trip: 4 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 128 reviews
Overall
6.3
Boarding
6.6
Comfort
6.1
Crew
6.9
Entertainment
5.1
Food
5.2
CHC
AKL
Okay 4.6

Cons: I am typically careful to prebook my baggage, but somehow forgot. I was then charged fees that were more than 6x what they would have been if my advance booking had gone through. Their customer support and willingness to help were horrible, and the $145 in fees put a huge damper on my trip. I will never travel with JerStar again.

CHC
AKL
Excellent 8.0

Pros: Easy well organized airline

CHC
AKL
Mediocre 2.0

Cons: So I showed up to find out that my ticket didn't include luggage, ok, no big deal I will pay for the bag, what 75$, no problem. oh wait a minute they wanted 300$ for the bag. the flight was less than 250$, I ended up walking over to Air NZ and got a flight with them. I will never, ever, ever, ever book with these jokers again. This should be illegal, showing up at the airport and then being told the baggage charge is over 100% of the price of the ticket. I could have bought another ticket just for my bag and put it in the seat beside me for less. How does an airline justify this???

CHC
AKL
Excellent 8.0

Pros: Price

CHC
AKL
Good 7.3

Pros: The flight was delayed, but the agent bumped us on an earlier flight to accommodate our connections without even asking. No entertainment service, and the flight was short so by the time we were to be served it was ready for landing.

Wed, 24 Jul
CHC
Christchurch
AKL
Auckland Intl
1h 20m
Wed, 31 Jul
AKL
Auckland Intl
CHC
Christchurch
1h 25m
Trip: 8 days
8.5ExcellentShow reviews
Overall 8.5 Excellent
Based on 111 reviews
Overall
8.6
Boarding
8.6
Comfort
8.3
Crew
8.9
Entertainment
8.5
Food
8.2
CHC
AKL
Excellent 10.0

Pros: I was very impressed by the entire experience. Boarding and disembarking at front and at rear of plane, good spacing between seats, cookies, entertainment options... and lovely flight crew. Thank you Air NZ!

Cons: Nothing I can think of. Very happy with the flight.

CHC
AKL
Good 6.6

Cons: departed to late .. nearly missed connecting Auck- Hong Kong. Suitcase was left behind .. will receive 498 hrs later .. not good enough

CHC
AKL
Good 7.0

Pros: Extra leg room at front of plane.

Cons: Seats too narrow.

CHC
AKL
Excellent 10.0

Pros: Service

Cons: Waiting for passengers and delaying our flight

CHC
AKL
Excellent 8.8

Pros: A little cramped on the domestic flight, but for the hour or so from Christchurch to Auckland, it was acceptable. I was impressed that ANZ did a quick meal service on this short flight. The crew was great - very friendly and efficient.

Cons: Close quarters between seats.

Thu, 29 Aug
CHC
Christchurch
AKL
Auckland Intl
1h 20m
Sun, 1 Sep
AKL
Auckland Intl
CHC
Christchurch
1h 25m
Trip: 4 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 128 reviews
Overall
6.3
Boarding
6.6
Comfort
6.1
Crew
6.9
Entertainment
5.1
Food
5.2
CHC
AKL
Good 6.0

Pros: Crew and staff were nice.

Cons: Baggage fees are super expensive if you don't prepay. Can be as much as the flight itself. Be sure to prepay for your baggage!!

CHC
AKL
Excellent 10.0

Pros: Super quick, clean, professional. I love Jetstar.

CHC
AKL
Good 7.3

Pros: The flight was delayed, but the agent bumped us on an earlier flight to accommodate our connections without even asking. No entertainment service, and the flight was short so by the time we were to be served it was ready for landing.

CHC
AKL
Good 7.3

Pros: Great boarding process. Happy/smiling staff. Great experience overall.

Cons: No onboard entertaibment but it is a budget airline on a short haul flight so....

CHC
AKL
Mediocre 2.0

Cons: The flight was late with no explanation as to why. We missed our connection to the second flight. We had to change our car rental plans, and it cost us twice as much. We had to spend 6 extra hours in the Auckland airport.

Tue, 9 Jul
WLG
Wellington
AKL
Auckland Intl
1h 05m
Tue, 23 Jul
AKL
Auckland Intl
WLG
Wellington
1h 05m
Trip: 15 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 49 reviews
Overall
6.3
Boarding
6.6
Comfort
6.1
Crew
6.9
Entertainment
5.1
Food
5.2
HNL
SYD
Good 7.0

Cons: The flight is long

WLG
AKL
Excellent 8.0

Pros: On time departure/arrival

SYD
BNE
Excellent 10.0

Pros: The flight crew was awesome. The aircraft was beautiful.

WLG
AKL
Mediocre 2.0

Pros: Nothing

Cons: The fact they charged me $70 for my checl-in bag just because I didn't add the allowance to my "cheap" online fare.

OOL
CHC
Mediocre 2.0

Pros: Nothing actually

Cons: Late departure, uncomfortable seats, rude staff

Wed, 24 Jul
CHC
Christchurch
AKL
Auckland Intl
1h 20m
Wed, 31 Jul
AKL
Auckland Intl
CHC
Christchurch
1h 25m
Trip: 8 days
8.5ExcellentShow reviews
Overall 8.5 Excellent
Based on 111 reviews
Overall
8.6
Boarding
8.6
Comfort
8.3
Crew
8.9
Entertainment
8.5
Food
8.2
CHC
AKL
Excellent 10.0

Pros: Attendants were friendly. The agent at the gate rerouted my flight after my initial flight was delayed. She explained she did that so that I could make my international connection in time.

CHC
AKL
Excellent 10.0

Pros: I was very impressed by the entire experience. Boarding and disembarking at front and at rear of plane, good spacing between seats, cookies, entertainment options... and lovely flight crew. Thank you Air NZ!

Cons: Nothing I can think of. Very happy with the flight.

IAH
AKL
Excellent 10.0

Cons: Nothing

CHC
AKL
Good 6.6

Cons: departed to late .. nearly missed connecting Auck- Hong Kong. Suitcase was left behind .. will receive 498 hrs later .. not good enough

CHC
AKL
Good 7.3

Cons: Koru club boards too late. If you're in rows 10 back then all the luggage space is taken.

Tue, 9 Jul
WLG
Wellington
AKL
Auckland Intl
1h 05m
Tue, 23 Jul
AKL
Auckland Intl
WLG
Wellington
1h 05m
Trip: 15 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 49 reviews
Overall
6.3
Boarding
6.6
Comfort
6.1
Crew
6.9
Entertainment
5.1
Food
5.2
ADL
HBA
Good 7.0

Pros: Crew

Cons: I cannot believe that when I put the table down I could not move & at 80 kg I was by no means the biggest person on that plane!!!!!

AVV
SYD
Good 6.5

Cons: Our departure was 30 minutes late.

WLG
AKL
Okay 4.0

Pros: flight comfort was as expected

Cons: plane was over an hour late. a week before another Jetstar flight to Queenstown was 2 hours late. seems Jetstar is often late.

WLG
AKL
Excellent 8.0

Cons: I didn’t really like the fact that we had to pay for seats.

MEL
OOL
Good 6.0

Cons: Boarding routine Space available

Thu, 25 Jul
CHC
Christchurch
AKL
Auckland Intl
1h 20m
Thu, 1 Aug
AKL
Auckland Intl
CHC
Christchurch
1h 25m
Trip: 8 days
8.5ExcellentShow reviews
Overall 8.5 Excellent
Based on 111 reviews
Overall
8.6
Boarding
8.6
Comfort
8.3
Crew
8.9
Entertainment
8.5
Food
8.2
AKL
SIN
Excellent 10.0

Pros: The plane was very comfortable. With decent leg room and nice seats. The in flight entertainment was excellent. As was the crews efficient and professional service. Top star

CHC
AKL
Good 6.6

Cons: departed to late .. nearly missed connecting Auck- Hong Kong. Suitcase was left behind .. will receive 498 hrs later .. not good enough

LAX
AKL
Excellent 10.0

Pros: Crew were great!

SFO
AKL
Excellent 8.0

Pros: Staff friendly and helpful

Cons: My seat 57E could not be adjusted but half way through the flight was given another seat and managed to get some sleep. In our experience Air New Zealand is tops.

AKL
LAX
Excellent 10.0

Pros: Free WiFi - was great and fast

Wed, 10 Jul
WLG
Wellington
AKL
Auckland Intl
1h 05m
Tue, 23 Jul
AKL
Auckland Intl
WLG
Wellington
1h 05m
Trip: 14 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 49 reviews
Overall
6.3
Boarding
6.6
Comfort
6.1
Crew
6.9
Entertainment
5.1
Food
5.2
SYD
MEL
Excellent 10.0

Cons: All good. Got a great seat with leg room so can't complain. Many thanks

WLG
AKL
Excellent 10.0

Pros: Although the flight was delayed 20 minutes, the staff were efficient, polite and helpful with my elderly mum.

BNE
SYD
Okay 4.0

Cons: Why are their flights always delayed?

BKK
MEL
Good 7.2

Pros: The boarding

Cons: I would like have a blanket and also one free coffee

WLG
AKL
Okay 4.3

Cons: The attendants at the desk for check in were rud. The flight was delayed. No service, food or entertainment during the flight

Thu, 25 Jul
CHC
Christchurch
AKL
Auckland Intl
1h 20m
Thu, 1 Aug
AKL
Auckland Intl
CHC
Christchurch
1h 25m
Trip: 8 days
8.5ExcellentShow reviews
Overall 8.5 Excellent
Based on 111 reviews
Overall
8.6
Boarding
8.6
Comfort
8.3
Crew
8.9
Entertainment
8.5
Food
8.2
CHC
AKL
Okay 5.0

Cons: The lack of communication with everything from queuing to board, to food allowance.

CHC
AKL
Excellent 8.0

Pros: Unlike the American flights, they actually served a light snack (not pretzels and nuts) and offered complementary wine and beer. The ride was pleasant.

Cons: For the economy passengers, we had to go down a flight of stairs onto the tarmac and then back up on a portable stairs to get onto the plane. The same was true when we were deboarding the plane. This has more to do with the airports than with Air New Zealand.

CHC
AKL
Excellent 10.0

Pros: everything

Cons: nothing

CHC
AKL
Good 6.6

Cons: I was connecting on an International flight on same airline, New Zealand Air, and did not see where I was required to pay for our one checked bags for my wife and I. When I checked in on line I was not notified that I should buy the checked backs online so assumed one bag each was free. Instead we were charged $nz120. This is not acceptable and I would like a refund. Please help on this request. Thank you.

AKL
CHC
Excellent 9.6

Pros: Easy flight.

Wed, 10 Jul
WLG
Wellington
AKL
Auckland Intl
1h 05m
Tue, 23 Jul
AKL
Auckland Intl
WLG
Wellington
1h 05m
Trip: 14 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 49 reviews
Overall
6.3
Boarding
6.6
Comfort
6.1
Crew
6.9
Entertainment
5.1
Food
5.2
DPS
SIN
Good 6.5

Cons: They charge a huge amount for checked baggage. I would’ve flown another airline that included check-in baggage for free.

WLG
AKL
Good 7.5

Pros: flight smooth with bad weather, competent pilots

Cons: Bagage fee extortion, we were a family of four and had to pay $200 US dollars for 4 bags because it was not paid online. I wasn't sure what everyone was bringing yet when I booked tickets. the baggage agent told us it would have been less than ten dollars per bag if booked online. I can see doubling the price but not quadrupling... the luggage is still boarding the plane, whether you pay 10 or 50 dollars, it doesn't change anything other than they make more money off of the passengers.

AKL
ZQN
Excellent 10.0

Pros: The crew was fantastic. The airplane was perfectly clean and new.

Cons: There’s no entreterniment neither food or beverages.

WLG
AKL
Okay 4.0

Pros: flight comfort was as expected

Cons: plane was over an hour late. a week before another Jetstar flight to Queenstown was 2 hours late. seems Jetstar is often late.

SYD
AVV
Excellent 8.0

Cons: Small walkway and seats.

Tue, 12 Nov
CHC
Christchurch
AKL
Auckland Intl
1h 25m
Mon, 18 Nov
AKL
Auckland Intl
CHC
Christchurch
1h 25m
Trip: 7 days
8.5ExcellentShow reviews
Overall 8.5 Excellent
Based on 111 reviews
Overall
8.6
Boarding
8.6
Comfort
8.3
Crew
8.9
Entertainment
8.5
Food
8.2
LAX
AKL
Excellent 9.0

Cons: The boarding was inconvenient. LAX has just been updated. Gerri g a bus out to the tarmac is something I expect in Africa. Can Air NZ move to a different terminal?

CHC
AKL
Good 7.3

Cons: Koru club boards too late. If you're in rows 10 back then all the luggage space is taken.

CHC
AKL
Excellent 10.0

Pros: The food was good and there was enough room in Economy. The staff was friendly. Lots of movies and shows to choose from. I felt more comfortable on a 12 hour international flight than a 2 hour domestic flight.

CHC
AKL
Excellent 10.0

Pros: Very friendly staff, speedy boarding, nice comments from the captain.

CHC
AKL
Excellent 10.0

Pros: everything

Cons: nothing

Thu, 25 Jul
NPE
Napier-Hastings Hawkes Bay
AKL
Auckland Intl
1h 05m
Thu, 1 Aug
AKL
Auckland Intl
NPE
Napier-Hastings Hawkes Bay
1h 05m
Trip: 8 days
6.0GoodShow reviews
Overall 6.0 Good
Based on 6 reviews
Overall
6.3
Boarding
6.6
Comfort
6.1
Crew
6.9
Entertainment
5.1
Food
5.2
NPE
AKL
Okay 5.3

Cons: The baggage prices is very expensive

DPS
MEL
Excellent 8.0

Pros: Seats were comfortable and great collection of entertainment even tho had pay

Cons: Checking process in Denpasar was really bad. Had to wait almost 45 min at the counter even tho I had all the visa documents. Lack of knowledge of the ground staff of Jetstar. They need to get trained well.

HNL
MEL
Good 6.0

Pros: The ground staff at Honolulu check in was wonderful. The plane was clean and comfortable for the long flight.

Cons: The flight was delayed by almost 17 hours! This caused us great havoc, as we obviously lost (and had paid for) our airport hotel booking. And after being up all day then flying all night, we made our connecting flight of 4 hours by five minutes. Jetstar offered no explanation, no apologies, nothing!

DPS
MEL
Mediocre 2.0

Cons: I informed I wouldn’t be taking the return flight and asked for a refund/voucher or anything.they said no refund; nothing.even had to pay more to put baggage on the flight out.Flight Got canceled 10pm night before, the best they could offer me was a flight two days later. Suddenly full refund availa

ADL
HBA
Good 7.0

Pros: Crew

Cons: I cannot believe that when I put the table down I could not move & at 80 kg I was by no means the biggest person on that plane!!!!!

Tue, 12 Nov
CHC
Christchurch
AKL
Auckland Intl
1h 25m
Mon, 18 Nov
AKL
Auckland Intl
CHC
Christchurch
1h 25m
Trip: 7 days
8.5ExcellentShow reviews
Overall 8.5 Excellent
Based on 111 reviews
Overall
8.6
Boarding
8.6
Comfort
8.3
Crew
8.9
Entertainment
8.5
Food
8.2
CHC
AKL
Excellent 10.0

Pros: We flew with Air New Zealand a few times during our trip and every flight was absolutely perfect. Staff was nice and helpful, the cabin was comfortable and everything from checking in to walking off the plane was easy.

CHC
AKL
Excellent 9.0

Cons: Entertainment and seat comfort

AKL
SFO
Okay 5.6

Pros: The seat was super uncomfortable and they switched out flights 3 times so the layovers were extremely long.

Cons: Not switching our flights three times and not accommodating us like we had originally paid for.

LAX
AKL
Excellent 9.0

Cons: The boarding was inconvenient. LAX has just been updated. Gerri g a bus out to the tarmac is something I expect in Africa. Can Air NZ move to a different terminal?

MEL
AKL
Excellent 10.0

Cons: I couldn’t get the seat to recline.

Thu, 25 Jul
NPE
Napier-Hastings Hawkes Bay
AKL
Auckland Intl
1h 05m
Thu, 1 Aug
AKL
Auckland Intl
NPE
Napier-Hastings Hawkes Bay
1h 05m
Trip: 8 days
6.0GoodShow reviews
Overall 6.0 Good
Based on 6 reviews
Overall
6.3
Boarding
6.6
Comfort
6.1
Crew
6.9
Entertainment
5.1
Food
5.2
SYD
CNS
Mediocre 2.5

Pros: Nothing

Cons: Jetstar is just an airline that charges for everything. No customer service or personality. The carry-on bag rules apparently are not the same for everyone. Several people had multiple bags well exceeding 7kg. Of course the rest of us had to pay the bag fees. Just a company of crooks.

SGN
SYD
Good 7.3

Pros: Good coffee

Cons: A better selection of movies

LST
SYD
Good 6.0

Pros: Flew on time with a new and comfortable plane.

Cons: Their electronics didn't work so boarding and having the passes scanned took a long time and created quite a hassle.

AVV
SYD
Okay 5.0

Pros: The price is in good relation with the quality of service.

Cons: The attention of the flight coordinator was poor, is a gross person under pressure and with really bad manners

HNL
SYD
Excellent 10.0

Pros: Price

Cons: Not much

Wed, 11 Dec
PMR
Palmerston North
AKL
Auckland Intl
1h 10m
Wed, 18 Dec
AKL
Auckland Intl
PMR
Palmerston North
1h 10m
Trip: 8 days
9.0ExcellentShow reviews
Overall 9.0 Excellent
Based on 2 reviews
Overall
8.6
Boarding
8.6
Comfort
8.3
Crew
8.9
Entertainment
8.5
Food
8.2
LHR
LAX
Excellent 8.6

Pros: Strong crew service is the highlight of flying Air New Zealand. Plane comfort is good, with nice ambient lighting, decent seats and reasonably spacious toilets. At least for now, they have in-seat entertainment screens with lots of current offerings. Our flight had free wi-fi, a real plus.

Cons: Boarding with Air New Zealand at Heathrow was complex and poorly organised when compared to the smooth and efficient process at LAX. This has been the case each time I have flown this same route with this airline.

AKL
NAN
Mediocre 3.6

Cons: Had to pay for most movies. They need to bring around water more often and actually offer it to window seats rather than handing a glass to the aisle and walking off.

RAR
LAX
Excellent 10.0

Pros: The plane was great!

LAX
AKL
Excellent 10.0

Pros: Crew were great!

AKL
LAX
Excellent 10.0

Pros: Free WiFi - was great and fast

Mon, 26 Aug
CHC
Christchurch
AKL
Auckland Intl
1h 20m
Tue, 27 Aug
AKL
Auckland Intl
CHC
Christchurch
1h 25m
Trip: 2 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 128 reviews
Overall
6.3
Boarding
6.6
Comfort
6.1
Crew
6.9
Entertainment
5.1
Food
5.2
CHC
AKL
Good 6.0

Cons: The ridiculously excessive charge to check a bag at the check-in counter!!!! Outrageous behaviour by airlines to have a policy of ripping people off! Never again Jetstar!!!!

CHC
AKL
Okay 5.0

Pros: The price was OK

Cons: The flight (scheduled for 80 minutes) was almost 6 HOURS LATE!!! The information we received whilst waiting was inconsistent. Very frustrating.

CHC
AKL
Excellent 8.0

Pros: Easy well organized airline

CHC
AKL
Okay 4.0

Cons: Went online to check in and buy bags. Was able to buy one bag but was given message that I must finish check in and bag purchase at the airport. Got to airport and was told second bag was $150 and not $25. Said I should have purchased online. Explained that in one web session I was able to purchase one bag but denied option to buy second. No help or explanation. Not a fan of Jetstar or their web site.

CHC
AKL
Excellent 10.0

Pros: Friendly and efficient.

Wed, 11 Dec
PMR
Palmerston North
AKL
Auckland Intl
1h 10m
Wed, 18 Dec
AKL
Auckland Intl
PMR
Palmerston North
1h 10m
Trip: 8 days
9.0ExcellentShow reviews
Overall 9.0 Excellent
Based on 2 reviews
Overall
8.6
Boarding
8.6
Comfort
8.3
Crew
8.9
Entertainment
8.5
Food
8.2
LHR
LAX
Excellent 8.6

Pros: Strong crew service is the highlight of flying Air New Zealand. Plane comfort is good, with nice ambient lighting, decent seats and reasonably spacious toilets. At least for now, they have in-seat entertainment screens with lots of current offerings. Our flight had free wi-fi, a real plus.

Cons: Boarding with Air New Zealand at Heathrow was complex and poorly organised when compared to the smooth and efficient process at LAX. This has been the case each time I have flown this same route with this airline.

CHC
MEL
Excellent 9.6

Cons: We got off an hour and a half late as there was an audio technical problem.

AKL
BNE
Excellent 8.0

Cons: Very Slow meal service, had to ring for sparkling water when we had asked the attendant during the meal service. Took 20 minutes.

AKL
IAH
Excellent 9.3

Pros: Food was delicious and warm. Water was provided throughout the flight. Entertainment was excellent.

Cons: There were large black box type items underneath certain seats which impacted personal item stowage and leg room.

AKL
LAX
Excellent 9.0

Pros: As I was in premium economy it was of course amazing, however it was a very packed premium compared to my previous experience so wasn’t as comfortable but still amazing.

Cons: The selection of movies currently was a bit lacking.

Mon, 26 Aug
CHC
Christchurch
AKL
Auckland Intl
1h 20m
Tue, 27 Aug
AKL
Auckland Intl
CHC
Christchurch
1h 25m
Trip: 2 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 128 reviews
Overall
6.3
Boarding
6.6
Comfort
6.1
Crew
6.9
Entertainment
5.1
Food
5.2
CHC
AKL
Mediocre 2.0

Pros: Nothing.

Cons: They charged us $140 to check two carryon-sized bags (which we were able to fit in overhead bins on all of our other flights during the trip). VERY disappointed. It was either abandon our carryons, or pay the $140. We felt like we were held hostage by this airline's policy and will never fly with Jetstar again.

CHC
AKL
Okay 4.0

Cons: We were charged over $300 (NZ) for the check in luggage!!! I told the agent this is ridiculous, our seats were only $159 (NZ). She said that I should have read the "terms & conditions." Like other reviewers, I booked this flight over 3 months ago and didn't take note of any extra charges for checked-in luggage. After reading the comments of others in the same situation, I realize that I'm not alone. I wish I had checked out these reviews of Jetstar BEFORE I booked. You would be doing your clients a big favor to include mention of this strange practice of not including luggage fees by Jetstar..and warn them that these fees could bring the total cost of their airfare to over $500 for a 100 minute domestic flight for 2 travelers. My husband said next time we're going through a travel agent. Sorry

CHC
AKL
Mediocre 2.0

Cons: So I showed up to find out that my ticket didn't include luggage, ok, no big deal I will pay for the bag, what 75$, no problem. oh wait a minute they wanted 300$ for the bag. the flight was less than 250$, I ended up walking over to Air NZ and got a flight with them. I will never, ever, ever, ever book with these jokers again. This should be illegal, showing up at the airport and then being told the baggage charge is over 100% of the price of the ticket. I could have bought another ticket just for my bag and put it in the seat beside me for less. How does an airline justify this???

CHC
AKL
Mediocre 2.0

Cons: This fight was cancelled because of an engine problem. This is understandable and we know it happens. The problem was we had to book another flight immediately with another airline in order to make the other connecting flights to complete our trip home. Jetstar only was going to refund the amount of the cost for their flight and not the difference for a new flight as well. The new flight with New Zealand air cost us double what our original flight with Jetstar cost. We incurred an additional unplanned cost of over $1000. We would like to be reimbursed for the additional costs! We feel like this is the responsibility of Jetstar to its customers.

CHC
AKL
Mediocre 3.3

Cons: We had to be bussed from the terminal to our flight in both Auckland and Sydney which made the flight delayed and thus me having to run for my connecting flight. Naturally my bags didn't make it past Sydney. There was no in flight breakfast or complimentary snacks nor was there any TVs for the 3 hour flight. Overall, not the best experience.

Thu, 24 Oct
GIS
Gisborne
AKL
Auckland Intl
1h 05m
Mon, 28 Oct
AKL
Auckland Intl
GIS
Gisborne
1h 05m
Trip: 5 days
10.0ExcellentShow reviews
Overall 10.0 Excellent
Based on 1 reviews
Overall
8.6
Boarding
8.6
Comfort
8.3
Crew
8.9
Entertainment
8.5
Food
8.2
IAH
AKL
Excellent 10.0

Pros: The crew was fantastic. They were incredibly polite and accommodating. This was my first time flying for more than three hours (15 hours from Houston to Auckland) and it really could not have gone much better.

Cons: Always need a little more legroom in economy but it's a small sacrifice for getting an affordable flight.

NSN
AKL
Excellent 8.5

Pros: The seats are comfortable. I was fortunate to have a gap in the middle seat. On my flight there was a delay due to a person needing to disembark before the flight took off. The flight dealt with the person inconsiderately and explained to everyone the reason for the delay.

Cons: Nothing. The flight was efficiently run and seats comfortable.

CHC
MEL
Excellent 9.6

Cons: We got off an hour and a half late as there was an audio technical problem.

AKL
SFO
Good 7.0

Pros: Crew good, seat pretty comfortable

Cons: Seating choice was unavailable and we were stuck with two middle seats in a row of 4 across. Air NZ tried to bribe us into staying overnight and taking a one stop itinerary the next day.

TUO
AKL
Excellent 10.0

Pros: Short flight. No problems.

Cons: Nothing

Tue, 9 Jul
WLG
Wellington
AKL
Auckland Intl
1h 05m
Wed, 17 Jul
AKL
Auckland Intl
WLG
Wellington
1h 05m
Trip: 9 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 49 reviews
Overall
6.3
Boarding
6.6
Comfort
6.1
Crew
6.9
Entertainment
5.1
Food
5.2
WLG
AKL
Excellent 8.0

Pros: Everything went smoothly as scheduled.

Cons: The waiting

ADL
HBA
Good 7.0

Pros: Crew

Cons: I cannot believe that when I put the table down I could not move & at 80 kg I was by no means the biggest person on that plane!!!!!

SYD
AVV
Excellent 8.0

Cons: Small walkway and seats.

AVV
SYD
Good 7.0

Cons: The seat leg room is getting smaller and smaller. You can't put your seat back- you'll crush the person behind! And I'm short!!

WLG
AKL
Mediocre 2.0

Pros: Service. Timings. Pro attitude

Cons: Nothing

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