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Pros: Comfort of A380 Legs space

Cons: Terrible Connecto in Frankfurt We had to run for 15mn to get our Singapore flight with no help from Lufthansa: poor service

Cons: More space on economy for long flights.

Cons:

Pros: Na

Cons: Na

Pros: Smooth and easy flight

Cons: Food and drinks served late

Pros: A380 with extra legroom is great comfort

Cons: Connection at Frankfurt airport very poor We had to run for 15 minutes to get our Singapore flight with no assistance from Lufthansa

Cons: Flight left late! Flight attendants not super attentive. Meals came late. Took forever to get off the plane! Plane never made it to the terminal but passengers were let off in the middle of the airport and placed on buses! No driver on a fully loaded bus for 10 min. Terrible! Didn’t make it on next

Cons: crew and knowledge on parent control for video, kids safety jacket not distributed and no knowledge or help on connecting flights and no knowledge on car seat use in flight (i was told it was NOT safe to have the child in the car seat for take off and landing)

Pros: Smooth and easy flight

Cons: Food and drinks served late

Pros: Everything went as expected, very smooth

Cons: Lower fare !!

Cons: Great

Pros: Food was good

Cons: Should have been on time

Cons: crew and knowledge on parent control for video, kids safety jacket not distributed and no knowledge or help on connecting flights and no knowledge on car seat use in flight (i was told it was NOT safe to have the child in the car seat for take off and landing)

Pros: Awfull!!

Cons: Did my check-in 24 hours before to make sure I would have an aisle seat ... Lufthansa changed my seat at last minute to a window seat!!! What a poor customer experience.

Cons: Extremely unfriendly staff at check-in. Boarding was chaos.

Pros: Awfull!!

Pros: easy boarding. crew was nice.

Cons: terrible seats. no tv or chargers.

Pros: Everything from check in to offloading went smoothly. Pretty good food and accommodating flight staff.

Cons: My row had 3 seats behing a row of 4. We were weirdly offset so I had to look to the right to see my TV. Super uncomfortable. Dont like TV much anyway. Gave up on it real quick

Pros: Flight departed on time. Crew were friendly and efficient

Cons: Boarding seem to be chaotic, no boarding by group or seat number.

Cons: Agent changed our flight to Munich and sent as a email with with confirmation on July 10. involuntary. On July 20. I checked Lufthansa app and found that only flight that was shown was flight Toronto-Thunder Bay. After 3 hours of phoning I found that flight from Munich to Toronto wasn’t available for date that was given us in email. Only option was day earlier or later. Left us to take day earlier and we could not changed last flight( Toronto- Thunder Bay). We had to come on Aug 22. and stay in Toronto for 27 hours and than take a flight to Thunder Bay on Aug 23. We lost a day of our vacation, had to stay at hotel. Not good experience at all. We still don’t know whom to complain about that.

Cons: More space on economy for long flights.

Pros: A380 with extra legroom is great comfort

Cons: Connection at Frankfurt airport very poor We had to run for 15 minutes to get our Singapore flight with no assistance from Lufthansa

Pros: Crew was excellent.

Cons: offering water at regular intervals (or at least once or twice in the entire 8 to 9 hour flight would be good.

Pros: Seat was comfortable. Looked new.

Cons: Did my check-in 24 hours before to make sure I would have an aisle seat ... Lufthansa changed my seat at last minute to a window seat!!! What a poor customer experience.

Cons: n/a

Pros: Seat comfort.

Cons: Food selection.

Pros: nice crew

Cons: old planes with bad seats and no chargers or entertainment

Pros: The crew was fun, informed, and very helpful.

Cons: The seat, the entertainment, the headphone jack, the food.

Pros: The crew was fantastic, never bothered sleeping people, and had a great trip.

Cons: Nothing, best transatlantic flight I’ve had so far honestly.

Pros: Everything from check in to offloading went smoothly. Pretty good food and accommodating flight staff.

Cons: My row had 3 seats behing a row of 4. We were weirdly offset so I had to look to the right to see my TV. Super uncomfortable. Dont like TV much anyway. Gave up on it real quick

Pros: Nearly all Flights on time

Pros: The crew was awesome, super funny, excited, and helpful.

Cons: The seat was incredibly uncomfortable.

Cons: Boarding was slow but they had increased number of wheelchair clients. Not their fault but was a known so the process could have been started earlier.