Very tight seating. Crew seemed too dis interested and too slow to remove main meal trays.
Pros: "The supervisor on flight Doha to Charles de Gaulle was very helpful and knowledgeable. He explains to me th e process of how to help a person who is having a big problem to walk , Qatar Airways has a special service for person in needs of wheelchairs . Thanks a lot to that gentleman."
Cons: "The airline demaged both of my completely new suitcases. They both had TSA approved locks. One of the suitcses has a missing wheel, another one ripped zipper and missing lock and it was wraped in plastic. A few items were missing from that bag."
Pros: "My comments are as above . On the Auckland to Quatar leg of my journey Excellent airline and crew."
Pros: "The crew was attentive and polite. The flights were on time, and the entertainment options were good. The Doha airport is quite nice, with many eating and retail options. although everything is very expensive, even by airport standards."
Cons: "My wife and I personally don't mind a selection that leans heavily toward Indian food, but I imagine others will not. The main courses were mediocre and the "sandwich" offered between meals on the 13+ hour flight was cold, soggy and inedible. The seats on our A350 were hard and not very comfortable, and the recline function was difficult to operate. Security at the Doha airport was confusing. We had to go through 3 separate checkpoints for our transfer, each with different rules and procedures. The final check at our departure gate was the worst, with impatient officials giving hurried instructions in heavily-accented English, and scolding if passengers didn't understand. I was sent back through a second time to remove my camera from the bag (and to be scolded by the agent), and was patted down a second time coming back through the x-ray, which had green-lighted me both times. It made me wonder if this was a reaction to the extra scrutiny that Arab passengers receive from our airport security in the USA."
Pros: "The plane was Dreamliner. It was huge and nice. Great staff on board , very friendly ."
Cons: "food options exhausted pls tell ground catering to provide more food"
Pros: "The crew were nice and very helpful. Vegeterian meal was great"
Cons: "It was cold almost for everyone and everyone used blanket, some people asked for second blanket."
Pros: "Entertainment is very good"
Cons: "boarding hall was very small, food was below average for Qatar Airways"
Pros: "I had never heard of Qatar Airways before I booked a 24hr flight to and from Sydney, Australia. I only did this on the suggestion from a friend that stated Qatar Airways was "alright". So for the price I thought what the heck! I was extremely pleased with the service from the cabin crew. They are always polite, professional, and well trained compared to my previous favorites Delta and Lufthansa. The seats were comfortable (as comfortable as Economy and 24hours of flying can be), the entertainment and aircraft were state of the art, and the food was outstanding for airline food. If I get the chance in the future I will definitely choose Qatar Airways for long trips."
Cons: "Other rude or snotty passengers taking up the crews time and attention for no reason. But as I stated in the "positive" side of this review, the crew handled these impolite individuals with a smile and polite attitude. Kudos to Qatar Airways."
Pros: "This flight and seat was definitely more comfortable than going to HongKong- space was ver cramped before."
Cons: "Vegetarian meals can be better, breakfast eggs get over cooked and rice also."
Pros: "Good movie selection, good meals and great crew"
Cons: "Next time I will book early to get the business class"
Cons: "Customer service from the cathy pacific crew are not good at all.. I flight business to and from asia to the USA at least 3-4 times a year.. cathy pacific was such a disappointment.."
Pros: "Great crew, but I didn’t really like the Economy Premium seat. Eva Economy I thought was better."
Pros: "Cathay Pacific always has courteous and caring crew. From the pilot to the attendants everyone enjoys their jobs and it shows in the amount of care and effort they put into ensuring that everyone has an exceptional flight."
Pros: "I liked the comfort of my location and seat"
Cons: "No wifi on a over 14 hour flight is ridiculous in this day and age. They didn't have wifi on both my flights. I would think twice before flying an airline so far without wifi."
Pros: "Friendly, super efficient crew, great, comfy seats and a smooth landing made for a fantastic trip."
Cons: "Could have been longer so I could get more sleep!"
Pros: "Good options for food including meals and snacks! Cabin crew was great."
Cons: "Crew sometimes a little slow responding to passengers paging from their seats."
Pros: "I am so blessed for their upgrade to primum economy, that was incredible experience for me and my two sisters. Thanks"
Cons: "My earphones was broken, a little bed for me. Entertainment without sport news."
Pros: "Roomy for premium class, friendly service, flight went like clockwork."
Cons: "Plane interior was showing its age."
Pros: "Staff were friendly"
Cons: "WiFi was intermittent and if Qantas is going to rely on us to bring the equipment then they better get the service reliability right. I don’t see ticket prices or wine quality improving by passing entertainment infrastructure on to us..."
Pros: "The food and the entertainment onboard."
Cons: "Flight was late and i missed my connecting flight in Sydney."
Pros: "Great flight. Efficient and great service."
Cons: "Seats very uncomfortable.. glad it was only a few hours."
Pros: "Everything went well. boarding and check in."
Cons: "Seat spacing: way too close in economy. When person in front puts seat back, could not stand up to get out of seat. Got leg cramps trying to shuffle out sideways stooped over row of seats in front and rear hitting faces of occupants in my row. Refuse to fly on this airline any more until reasonable seat spacing is provided for price paid. Don't like standing up the whole flight because one cannot get into or out of seat."
Cons: "Too dark to see to get into my carryon and then lost something out of it but couldn’t see it"
Cons: "American airlines dont know what passengers need to enter a country and then rebooked me on new zealand air but quantos changed that and i dont know where my bags are. Does the insurance i bought cover any if not all of these inconveniences."
Pros: "Excellent customer service !! Great crew down the back !!! (Except they didn’t want to take my banana peel when collecting rubbish?). Will have to carry off plane which is annoying ?!?"
Cons: "Entertainment system not working for our row of seats"
Pros: "The fresh fruit platter choice for breakfast"
Cons: "No fresh towels to wash hands & face before being served food"
Pros: "Staff polite and friendly. Entertainment on my ipad with wants content great."
Cons: "I paid to select aisle seating but upon board found out my seating was the middle seat."
There was no food - in flight service very sparse - small bottle of water and small bite size chocolate - not sure why the need to come through the cabin like a big service production when they could easily have these items in seat pocket or on seat before boarding!
The business class seats really miss the mark. There’s virtually no personal storage or a place to set anything, getting the tray out of its holder (and then back in) required guidance and strong arms, and the lay down beds were tight. Also, the controls adjusted when a single wet nap envelope was laid on top of it. Disappointing experience for $10k
Aircraft flown by Luftansa. Crew members were very helpful, cheerful and kind. Dinner was excellent and breakfast sandwich really good. Leg room and seats in economy flight was too tight even for an average size woman. On line check-in was difficult - had to start over several times as I was "kicked out" or the site froze.
Changed my seat assignment after I paid for window seats on both flights.
Always left late, food horrible and customer service not helpful.
Cons: "My only suggestion would be to include instructions on how to control the entertainment center and find things such as the headphones in the armrest."
Pros: "Very comfortable flight. Excellent take off and landing. Liked the extra legroom in coach for a bit more $$. Super friendly & professional crew. PA system was very difficult to understand."
Cons: "the food was a bit bland. Selection of movies very limited"
Pros: "Nice plane, free checked bag, and a snack,"
Cons: "Left 20 minutes late as the copilot was late, middle row seat (as I refused to pay the seat choice charge, (and it was only a one hour flight.)"
Pros: "Lots of legroom"
Cons: "As with most long-distance flights, the bathrooms got somewhat dirty though I did notice flight attendants on two occasions entering to clean them"
Pros: "Loved the flight. Definitely better than Swiss which is what we flew in."
Cons: "I have sent to Kayak and to priceline mentioning that the first name on the ticket has a spelling mistake and asked to help to update and this didnt happen. I have a threat to not being able to get out of philippine."
Cons: "Language skills of crew members could be improved. Dinner was ok. Entertainment was not individual by seat."
Pros: "Well, I got to my destination. We were bussed from a maintenance area to the arriving terminal. That was about 15 minutes of ride time. Then we waited a long time for our luggage since it was not actually at the terminal either."
Cons: "Not much"
Pros: "3 free meals."
Cons: "The flight attendants are dry and unhelpful to others not their own race."
Pros: "The interior was clean and the seats are quite comfortable in economy."
Cons: "the crew is impatient. The stewardess left before i even finish my sentence."
Cons: "They lost my bag. I made sure to check with the attendant multiple times to make sure my bag would be on the flight to Bali and they confirmed it would. When I arrived in Bali, I was notified that my bag was still in China. They had over 12 hours to make sure my bag would be on the flight"
Pros: "Fell asleep before take off and woke up two hours before arrival. That's a great flight. Arrived half hour early. Staff was beyond pleasant. Great flight"
Cons: "No USB ports in economy class on plane."
Pros: "See above."
Cons: "Again, the checkin process with China Southern felt like an interrogation process. During the flight, the guy behind me was like a loud squirrel. Storing things in the seat pouch, talk8ng loudly, and continually moving around. The seats are thin and spacing is limited so it was annoying. I'd spend a little more and go with a better competitor the next time, skipping the transit through china if possible."
Pros: "Politeness of staff"
Cons: "Horrible to be downgraded both times between Guangzhou and Delhi."