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(Return)
Airports
Origin
Blenheim
$1312
only
$1312
Christchurch
$1033
only
$1033
Queenstown
$1225
only
$1225
Auckland
$884
only
$884
Wellington
$1054
only
$1054
Destination
New Delhi
$884
only
$884
Thu, 25 Jan
AKL
DEL
33h 10m
Mon, 5 Mar
DEL
AKL
35h 10m
Trip: 40 days
Overall 5.7 OK
Based on 203 reviews
Boarding
6.4
Comfort
5.7
Crew
6.7
Entertainment
3.9
Food
5.0
AKL
OOL
Mediocre 2.0

Staff were helpful while checking in.

I don't understand how paying for checked bags ahead of time would be priced any differently than doing it at the check in counter, but the difference is exorbitant. It's a cheap airline for a reason and they get their money back by charging you for everything, including water during the flight. It's better to pay a little bit more for a real airline where standard things like carry ons, checked bags, water, and drinks come complimentary, especially for long flights.

PER
KUL
OK 4.0

The crews are not doing enough to help with the many kids crying incident.

OOL
KUL
Excellent 10.0

cabin crew great and friendly

Cabin to cold

KUL
SYD
OK 5.0

Price

Not much comfort, no free food, although cheap.

KUL
TPE
OK 5.0

their marketing indicates better boarding privileges for boarding but was forced to queue as per other passengers

Wed, 8 Nov
AKL
DEL
36h 50m
Wed, 15 Nov
DEL
AKL
31h 50m
Trip: 8 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 2950 reviews
Overall
6.4
Boarding
6.6
Comfort
6.3
Crew
6.7
Entertainment
5.9
Food
5.9
PEK
CAN
Good 6.0

Well, the aircraft doesn’t have TV at the back of each seat.

SJC
PVG
Good 6.0

Price price and price!

Food! Horrible in one word. Shanghai connection is too long and wastes a page in my passport: why should I pass the security and passport checks only to turn around and fly away? Clearly this can be improved so that the transit passengers can transit without customs

PEK
LAX
Excellent 10.0

They have taken care of me like no other airlines do this days, always with a smile, lots of movies to watch from all over the world

IAD
PEK
Mediocre 3.6

Nice plane

Constant and substantial changes to their schedule, Ticketing gave me wrong seat, Flight attendant argued about seating for a Long time and then gave me the seat that I requested. Food was absolutely terrible ! Beijing airport was very dirty and disorganized Will not fly with them again – too many problems.

HKG
PEK
Excellent 8.6

The price was right, food and crew were great!

No electronic use allowed! No phones, iPod, iPad; even in airplane mode. In flight entertainment only, at least there was that.

Thu, 15 Mar
AKL
DEL
31h 20m
Thu, 12 Apr
DEL
AKL
21h 40m
Trip: 29 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 3379 reviews
Overall
7.0
Boarding
7.2
Comfort
7.0
Crew
7.4
Entertainment
6.8
Food
6.6
CAN
JFK
Excellent 10.0

comfort level, movie selection on a long flight, and the Flight Attendants were very kind and helpful. Always a lot of legroom

KMG
CAN
Good 6.6

Need food to take with medication they served us one meal at the very start hen the next SEVEN hours later and had nothing available in between I asked three times for medical purposes before Rhett went to first class for a freezing cold piece of bread.

CAN
LAX
Mediocre 2.0

Miss the flight because of the delayed flight from hcm. Have to wait 15hrs to the next one, bad condition while waiting

CAN
LAX
OK 4.3

The China Southern Airline in GuangZhou could not validate my online tickets during check-in. I was required to pay more than $200 additional fees for last minute add-on for two tickets and spent over an hour doing this. It was not a pleasant experience at all.

SFO
CAN
Good 6.0

They lost my luggage.

Thu, 2 Nov
AKL
DEL
18h 45m
Sat, 18 Nov
DEL
AKL
30h 25m
$1013
Trip: 17 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 786 reviews
Overall
7.0
Boarding
7.1
Comfort
7.0
Crew
7.4
Entertainment
6.7
Food
6.5
KCH
KUL
Mediocre 2.0

Nothing

Canceled flights both directions. Poor airport. Long runway times. When told I was notified about the canceled flights, I was issued absolutely no apologies.

KUL
SIN
Good 6.0

Losing my luggage

DPS
KUL
OK 4.0

The first and second flight of the four were on time. The food was surprisingly pretty good- probably some of the best airplane food I've had. Not much variety, but still good. One of the four flights had entertainment, and the movies were of good selection.

Planes poorly taken care of inside. First flight back delayed so long, missed our connection. Ended up having to stay in KL, where the hotel they put us in was an hour away from the airport. No direction, terrible communication. The attendant in Bali lied to me, knowingly. I had to miss a day of work due to this. And this all could have been avoided if they would have held the second plane just 30 more minutes.

KUL
MEL
Mediocre 3.0

Not much. Probably only the check in from.Phnom Penh. Haha checked through to Melb

Couldn't check in online to secure reserved preferred seat section. No boarding passes printed on long haul section. Fight delayed, arrival delayed. No terminal parking for aircraft, which meant catching a bus to terminal. Not impressed at all. Why bother with frequent flyer class if it's not going to apply at all as business flyers.

KUL
AOR
Excellent 8.0

Cabin crew, smooth flying

Nothing

Mon, 5 Mar
CHC
DEL
21h 30m
Mon, 2 Apr
DEL
CHC
18h 00m
$1033
Trip: 28 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 1801 reviews
Boarding
8.9
Comfort
8.6
Crew
9.0
Entertainment
8.8
Food
8.4
JFK
FRA
Excellent 10.0

The service, seats, food, drinks and bed!

LAX
NRT
Excellent 10.0

My Vegan meal was terrible.

SIN
CBR
OK 4.6

Efficient boarding and arrival

Old plane, entertainment system is outdated, food not good and they went out of the good stuff (e.g. only seafood noodles for breakfast?!)

NRT
LAX
Excellent 10.0

Superb service throughout from check in to on flight.

Seat on outbound had a slight issue.

JFK
FRA
Excellent 8.3

Crew was great. Food not bad for airline food . It was clean.

Sun, 29 Oct
AKL
DEL
28h 45m
Tue, 21 Nov
DEL
AKL
37h 50m
$1091
Trip: 24 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 3691 reviews
Overall
6.3
Boarding
6.4
Comfort
6.3
Crew
6.7
Entertainment
6.1
Food
5.8
JFK
PVG
Excellent 9.3

Fast-tracked us through Shanghai airport with a personal handler for a tight connection. He knew all the back routes and which border agent could put us first in line. No problem even though connection was boarding as we were disembarking arrival flight. Lounge at JFK superb.

No control over air con vents at seat. Plane uncomfortably stuffy for us...asked to turn down temp and they did for awhile.

PVG
KIX
Good 6.6

The price was right and we got what we paid for. All in all the experience was decent. We got where we wanted to go and we didn’t break the bank. The staff was very courteous and helpful, the quantity of food was good.

The seats were far from comfortable, but flights this long never are. As with all planes, the seats just aren’t designed for people that are six feet tall or more. Such is life, but these seats are also quite hard. You get what you pay for.

SFO
PVG
Excellent 8.6

I liked the price the best. Also, the total hours of flight time, layover time, was good. Lots of choices in movies, too.

I wish they had more chicken dishes, as chicken is all I eat in non veg.

DPS
PVG
Good 6.0

Poor movie selection.

PVG
DPS
Mediocre 2.0

I was not able to travel because of the volcano eruptions threats in Bali. Tried to cancel and get credit for the trip no one was able to help. Insurance wouldn’t cover because apparently volcanoes are not considered natural disasters. Tried to call eastern China airlines no one would pick up the phone. Soooooo there you go I don’t think there’s anything you guys can do to make happy again.

Mon, 26 Mar
WLG
DEL
19h 20m
Mon, 16 Apr
DEL
WLG
19h 15m
$1111
Trip: 22 days
Overall 0.0 Poor
Based on 0 reviews
Sun, 31 Dec
WLG
DEL
58h 15m
Tue, 6 Feb
DEL
WLG
43h 50m
$1156
Trip: 38 days
7.5GoodShow reviews
Overall 7.5 Good
Based on 556 reviews
Overall
7.6
Boarding
7.7
Comfort
7.3
Crew
8.1
Entertainment
7.5
Food
6.9
NAN
LAX
Good 7.6

Previously took 4 other Air NZ flights on this trip and loved them - great entertainment, very pleasant and helpful crew. The long flight from Fiji back to the US was partnered with Air Fiji and it was just a bit above average compared to our typical experience with Air NZ. The boarding experience was really good and much more organized than most airlines, which was nice. Plenty of bathrooms available, they came around with water frequently, which is a must on these long flghts, and every seat had their own screen for entertainment, which is very nice.

Seats were not very comfortable, not much leg room especially for such a long red eye. Movie and TV selection was limited compared to typical Air NZ flights. Half the crew was somewhat unpleasant and overlooked passengers trying to give them trash and even charitable contributions when they were going around collecting specifically those things. (The other half of the crew was the more typically amazing, customer oriented attitude.) Not sure if Air Fiji just over works its crew or what, but it was not as pleasant. The food was also back to typical just ok airplane food, not normal for Air NZ which has great food and lots of it. We also were not able to pick our seats for this flight, which was not ideal for comfort or location.

NAN
LAX
Excellent 8.0

On time. Good aircraft. Good landing

HNL
APW
Good 7.0

?

CXI
HNL
Mediocre 2.0

The flight was cancelled which ruined the trip for myself and seven friends.

SYD
NAN
Excellent 10.0

The staff was friendly, food delicious, and cabin not too chilly.

Nothing!

Sat, 2 Dec
AKL
DEL
37h 15m
Mon, 4 Dec
DEL
AKL
21h 50m
$1305
Trip: 3 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 383 reviews
Boarding
7.4
Comfort
7.3
Crew
7.8
Entertainment
6.9
Food
6.8
HKG
BKK
Mediocre 3.6

The seat

The movie sound did not work -- the attendant served drink orders to every one in business class and forgot me

YVR
HKG
Excellent 8.6

The price is very attractive I like to use the iPad. The seat is not narrow.

Poor dining (main course). the seat is not soft enough

BKK
HKG
Good 7.0

The staff was very helpful.

No entertainment

HKG
TPE
Excellent 10.0

The plane was comfortable and roomy. I also enjoyed the entertainment aviation. It made the flight go by very quickly.

CNS
HKG
Excellent 10.0

Nothing, best flight I have been on in years. Seats were great and the food was wonderful. Personal Tv made the flight a 100 times better. Thank you.

Thu, 1 Feb
AKL
DEL
36h 50m
Wed, 14 Mar
DEL
AKL
31h 50m
Trip: 41 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 2950 reviews
Overall
6.4
Boarding
6.6
Comfort
6.3
Crew
6.7
Entertainment
5.9
Food
5.9
PEK
BOM
Good 6.0

Service was good and on time arrival

Food was not good for vegetarians.

SJC
PVG
Good 6.0

Price price and price!

Food! Horrible in one word. Shanghai connection is too long and wastes a page in my passport: why should I pass the security and passport checks only to turn around and fly away? Clearly this can be improved so that the transit passengers can transit without customs

PEK
LHW
Excellent 10.0

Hostesses are well trained ans hospitable . Landing was very smooth

Taxing upon leaving Beijing took long time ! Delayed the departure !

HKG
PEK
Excellent 8.6

The price was right, food and crew were great!

No electronic use allowed! No phones, iPod, iPad; even in airplane mode. In flight entertainment only, at least there was that.

PEK
CAN
Good 6.0

Well, the aircraft doesn’t have TV at the back of each seat.

Sat, 3 Feb
AKL
DEL
33h 10m
Fri, 2 Mar
DEL
AKL
35h 10m
Trip: 28 days
Overall 5.7 OK
Based on 203 reviews
Boarding
6.4
Comfort
5.7
Crew
6.7
Entertainment
3.9
Food
5.0
AKL
OOL
Mediocre 2.0

Staff were helpful while checking in.

I don't understand how paying for checked bags ahead of time would be priced any differently than doing it at the check in counter, but the difference is exorbitant. It's a cheap airline for a reason and they get their money back by charging you for everything, including water during the flight. It's better to pay a little bit more for a real airline where standard things like carry ons, checked bags, water, and drinks come complimentary, especially for long flights.

XIY
KUL
Good 6.6

Everything else.

Check-in crew was extremely slow and clueless about what thet were doing. Little to no sense of urgency at all, made a few mistakes, many customers had to come back and get them fixed. One man was on the verge of tears because he was about to miss his flight. The employee even asked me for my visa for my arrival in Kuala Lumpur, for which none was required. When he realised his mistake, he seemed all the more confused. All in all, I have waited one hour in a line with five people ahead of me.

KUL
OOL
OK 5.3

Comfortable Seats in premium economy

No entertainment 11 hours KL to Auckland and no movies!! Should have made up time leaving Coolangatta and still able to land on time in Auckland - people missed connections. Not good enough when they had power to go a little faster but they would rather inconvenience a number of people than spend a little more on fuel to make up time .

KUL
KIX
Excellent 8.0

The staff were attentive. The service was good and overall was okay

OOL
KUL
Excellent 10.0

cabin crew great and friendly

Cabin to cold

Tue, 6 Feb
AKL
DEL
36h 50m
Mon, 12 Mar
DEL
AKL
31h 50m
Trip: 34 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 2950 reviews
Overall
6.4
Boarding
6.6
Comfort
6.3
Crew
6.7
Entertainment
5.9
Food
5.9
PEK
MNL
Mediocre 2.0

I was already on the airport and about to check in early, so they didn't let me check in because I forgot to put my middle name on reservation. I tried to call kayak and nobody is answering, I also called priceline and they couldn't do anything. They said I have to cancel everything then rebook a new one. So I ended up paying $1300!!! for a new flight and in addition to that I have a penalty of $200!!! For my original flight cost of only $600. And my companion who has the same flight as me didn't take her flight because the agent in Air china said that we could rebook her flight without charge and for the same price. So we ended up paying $1300 for her as well plus again the $200 penalty. So we lost $3000 for just the 2 of us!! I will never fly air china again! Worst day ever!

HKG
PEK
Excellent 8.6

The price was right, food and crew were great!

No electronic use allowed! No phones, iPod, iPad; even in airplane mode. In flight entertainment only, at least there was that.

IAD
PEK
Mediocre 3.6

Nice plane

Constant and substantial changes to their schedule, Ticketing gave me wrong seat, Flight attendant argued about seating for a Long time and then gave me the seat that I requested. Food was absolutely terrible ! Beijing airport was very dirty and disorganized Will not fly with them again – too many problems.

PEK
CAN
Good 6.0

Well, the aircraft doesn’t have TV at the back of each seat.

EWR
PEK
OK 4.0

The international flight delayed 30 min, so will miss the 4pm connected flight, but air china didn’t put us in the connected flight right after the 4pm flight, which was the 6pm flight, instead they assigned us to the 8pm one and made the overall delay 4 hours. This is not nice.

Thu, 26 Apr
AKL
DEL
28h 05m
Sat, 19 May
DEL
AKL
30h 35m
$1013
Trip: 24 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 786 reviews
Overall
7.0
Boarding
7.1
Comfort
7.0
Crew
7.4
Entertainment
6.7
Food
6.5
KUL
SIN
Good 6.0

Losing my luggage

KCH
KUL
Mediocre 2.0

Nothing

Canceled flights both directions. Poor airport. Long runway times. When told I was notified about the canceled flights, I was issued absolutely no apologies.

KUL
AOR
Excellent 8.0

Cabin crew, smooth flying

Nothing

RGN
KUL
Excellent 9.0

Everything flowed smoothly.

It would have been nice to have inflight entertainment within our seatbacks.

DPS
KUL
OK 4.0

The first and second flight of the four were on time. The food was surprisingly pretty good- probably some of the best airplane food I've had. Not much variety, but still good. One of the four flights had entertainment, and the movies were of good selection.

Planes poorly taken care of inside. First flight back delayed so long, missed our connection. Ended up having to stay in KL, where the hotel they put us in was an hour away from the airport. No direction, terrible communication. The attendant in Bali lied to me, knowingly. I had to miss a day of work due to this. And this all could have been avoided if they would have held the second plane just 30 more minutes.

Sun, 11 Feb
WLG
DEL
22h 10m
Mon, 12 Mar
DEL
WLG
35h 30m
$1054
Trip: 29 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 1801 reviews
Boarding
8.9
Comfort
8.6
Crew
9.0
Entertainment
8.8
Food
8.4
JFK
FRA
Excellent 10.0

The service, seats, food, drinks and bed!

SIN
CBR
OK 5.0

breakfast was terrible

CPH
SIN
Good 6.0

evening meal was delicious

breakfast was terrible, and not properly heated, risky food handling not acceptable.

SIN
CBR
OK 4.6

Efficient boarding and arrival

Old plane, entertainment system is outdated, food not good and they went out of the good stuff (e.g. only seafood noodles for breakfast?!)

SYD
SIN
Good 6.0

Movie

Food was. Not available. They said they don't have extra veg food . I selected beg food still it shows them non veg and I was pass my way with empty stomach

Thu, 1 Feb
CHC
DEL
36h 05m
Wed, 28 Feb
DEL
CHC
31h 40m
$1113
Trip: 28 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 1801 reviews
Boarding
8.9
Comfort
8.6
Crew
9.0
Entertainment
8.8
Food
8.4
SIN
CBR
OK 5.0

breakfast was terrible

JFK
FRA
Excellent 8.3

Crew was great. Food not bad for airline food . It was clean.

SYD
SIN
Good 6.0

Movie

Food was. Not available. They said they don't have extra veg food . I selected beg food still it shows them non veg and I was pass my way with empty stomach

LAX
NRT
Excellent 10.0

My Vegan meal was terrible.

SFO
SIN
Excellent 9.0

Service is very good.

Too warm/hot inside the cabin throughout the flight.

Fri, 9 Mar
ZQN
DEL
33h 25m
Fri, 13 Apr
DEL
ZQN
18h 40m
$1225
Trip: 35 days
Overall 0.0 Poor
Based on 0 reviews
Fri, 5 Jan
AKL
DEL
57h 15m
Tue, 13 Feb
DEL
AKL
28h 10m
$1256
Trip: 40 days
7.5GoodShow reviews
Overall 7.5 Good
Based on 556 reviews
Overall
7.6
Boarding
7.7
Comfort
7.3
Crew
8.1
Entertainment
7.5
Food
6.9
APW
HNL
Excellent 8.3

Aircraft was comfortable.

The stranded in Apia.

CHC
NAN
Excellent 8.0

Services

Delay flights

NAN
LAX
Excellent 8.0

As always, the crew was great. The friendliest in the sky.

The food options were less than stellar, but still ok.

AKL
NAN
Good 6.3

Staff and food were great, the flight was also very smooth. I would definitely still fly with Fiji airways, I think the delay just made everything seems worse.

We were delayed over 3 hours. The intercom didn't work very well and the entertainment system was pretty much out of order. Also one of the toilet doors wouldn't lock.

HNL
CXI
Mediocre 2.0

Cancelled the flight and had to cancell the whole trip. They’re the only game in town to get to Christmas Island.

Wed, 22 Nov
CHC
DEL
31h 50m
Tue, 9 Jan
DEL
CHC
33h 35m
$1358
Trip: 49 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 3379 reviews
Overall
7.0
Boarding
7.2
Comfort
7.0
Crew
7.4
Entertainment
6.8
Food
6.6
CAN
KTM
Good 7.6

Great flight and awesome views.

My bags are still not with me, I have filed a report and sent an email to China Southern. Not sure what to do next, i have nothing to wear.

CAN
LAX
OK 4.3

The China Southern Airline in GuangZhou could not validate my online tickets during check-in. I was required to pay more than $200 additional fees for last minute add-on for two tickets and spent over an hour doing this. It was not a pleasant experience at all.

CAN
LAX
Excellent 10.0

Excellent flight experience and value. Crew was exceptional and professionally friendly.

Long had no vegetarian choices other than snacks.

BKK
CAN
Excellent 10.0

The Flight Attendants were very kind and helpful. always a lot of legroom!!

Didn't have individual TV screens on this route

SFO
WUH
Excellent 9.3

Seat, entertainment, on time, cabin crew.

No lounge, Food was just okay

Fri, 26 Jan
CHC
DEL
44h 55m
Mon, 26 Feb
DEL
CHC
31h 40m
$1141
Trip: 32 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 1801 reviews
Boarding
8.9
Comfort
8.6
Crew
9.0
Entertainment
8.8
Food
8.4
HKG
SFO
Excellent 10.0

Loved the hot towels, socks & tooth brush set, flight attendants were always really helpful and friendly

Other airlines always offer free upgrades on a not go crowded flights, but had not experienced that from Singapore airline. I've already traveled twice this year with them.

JFK
FRA
Excellent 10.0

The service, seats, food, drinks and bed!

SIN
CBR
OK 4.6

Efficient boarding and arrival

Old plane, entertainment system is outdated, food not good and they went out of the good stuff (e.g. only seafood noodles for breakfast?!)

JFK
FRA
Excellent 8.3

Crew was great. Food not bad for airline food . It was clean.

MAN
IAH
Excellent 8.6

The entrainment was amazing!

Seats were a little cramped

Sun, 11 Feb
BHE
DEL
38h 15m
Thu, 15 Mar
DEL
BHE
41h 05m
$1312
Trip: 32 days
Overall 0.0 Poor
Based on 0 reviews
*
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