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Pros: Good entertainment systems. Easy flying from Maui to Auckland.

Cons: OMG the food. Were they serious? The Breakfast was the worst food Ive had on my 37 years on Planet Earth.

Pros: Crew were relatively nice until there were mass delays deboarding and they refused to keep us informed as to what was happening. Also, delays at the start (with no AC, so it was very hot in cabin).

Cons: I could not eat the food as there were eggs in pretty much all of it (I have an allergy), and I was given no other options, which is unacceptable, especially given that this was a long international flight. Wine was terribly sweet. Touch screen basically inoperative (very tiresome).

Pros: That food was provided

Cons: Seat cushions could have been a little softer.

Pros: Crew mostly left me alone to sleep. Boarding was smooth.

Cons: Seatbelt requirement on top of the blanket (not my experience with other airlines on long haul flights). The lights on the overnight flight were not dimmed sufficiently.

Pros: That they found us a new flight

Cons: They cancelled our flight

Pros: Small flight

Cons: Nothing to say because small aircraft

Pros: Comfy

Cons: Need free movies

Pros: The crew heard this person carrying on and did nothing

Cons: Another passenger was rude and disrespectful to personal space in my seating

Pros: Efficient crew and boarding.

Cons: Hard to see movies overhead due to brightness of cabin.

Pros: Sorry the flight was cancelled

Pros: Poor service in business class Low quality food Asked for dessert didn’t get it

Cons: Poor service in business class Low quality food Asked for dessert didn’t get it Clear sign of no competition on this route

Pros: well refer below

Cons: plane seats were dirty had crumbs on it seats had chewing gum stick on it movie how can u expect everyone to watch same movie there are children wlderly no respect to what they like

Pros: Lovely crew

Pros: fast boarding

Cons: Better Movies

Pros: Everything

Cons: Problems with changing the boarding gate sinage!

Pros: Service and staff were great. Especially liked that they provide a personal kit for everyone which has a toothbrush, toothpaste and an eye mask and ear plugs. Excellent!

Cons: As always, more seat room.

Pros: Food was surprisingly good and generous. Also nice to have snacks and small soft drinks available in the back at any time. The entertainment system had a good collection of movies.

Cons: Seats should have a USB port for charging devices. Podcast selection was poor on the entertainment system and usually only had one or two episodes. Because podcasts are often free (or can be licensed cheaply) and require little storage, system should have last 20 episodes of the best 100 podcasts.

Pros: Food was good.

Cons: Made me run from connecting flight in Sydney.

Pros: Crew was good. Seats somehow seemed narrower than normal flights I have taken with Qantas. Sat in middle not even enough space to drink tea comfortably. Wouldn't want to be in that position for any longer flights.

Cons: As above

Pros: Being a redeye flight, they kept the plane dark for about 4 hours & didn't disturb us. The crew was friendly & professional.

Cons: The terminal is not air-conditioned, just ceiling fans, so waiting to board was uncomfortable. We had no ability to select our seats so we had to take what they gave us.

Cons: No movieson demand

Pros: Boarding process was great and ample overhead room for baggage.

Cons: The attendants were cold. The hot entrees were bad; the rest of the food tray was good. Half the bathrooms were inoperable due to mechanical issues.

Cons: Three and a half hour delay (while lying to us about why it was delayed) missed my connecting and got to sleep in an airport with no accommodation or recompense on either end. "Island Time" not acceptable for air travel.

Cons: Ca Needs to be more clear on who can get a transit entry , I with a US Passport didn't get one and stuck in pek airport for 25 hours ,

Pros: Seat is more comfortable then other economy class

Cons: They really need to improve in food, quality and Choices. The cabin crew lacks warmth.

Pros: Seat very comfortable

Cons: Need better food quality and choices.

Pros: Price and journey time

Cons: 1. Halt at Beijing (4.5hrs) was a bit too long 2. Boarding needs to be based on seat#/section#. Can't be single line for all passengers which creates chaos (people stand in 1 queue for almost an hour to board) 3. Meal option reserved/requested (hindu veg or indian veg) was not correctly honored.

Pros: Flight included snacks and breakfast. Towards the end of the flight we were surprised by complimentary rum punch drink

Pros: Food was okay

Cons: The airline nickel and dimed me like crazy. In flight entertainment was not included complementary. That is absurd for a 5+ hour flight. Blankets were $10. Etc.

Cons: Make the movies free 7.99 is ridiculous Also no vegetarian meals is completely unacceptable!

Cons: Poor entertainment options. Customer service was poor as well.

Pros: Agents were helpful once entering the plane. They take the time to greet us, look at our ticket and direct us which row to take. Very helpful.

Cons: Space is a factor based on the price. It is such a long flight and room for our feet or even a foot stool type would be nice to have.

Pros: Lovely experience. Great service and atmosphere

Pros: Tons of free movies.

Cons: As a vegan I didnt think the food was great. But they did have food for me to eat so that was nice.

Pros: Air New Zealand may be one of the best airlines I've ever flown. Fantastic service and great flight!

Pros: That the bathrooms are kept clean.

Cons: Lack of beverage service. For an 11.5 hour flight they could have come around more often to offer pop or alcoholic beverages.

Pros: Great service and a very friendly crew.

Cons: The food was ok, average and nothing special.

Pros: Great crew, good food, easy to watch entertainment , and food better than most airlines

Pros: Good service, 6 hour flight with 2 free meal!

Pros: During boarding the first class cabin attendant gave me water so I could take a pill I had forgotten.

Cons: Lav could have been cleaner. Boarding area at airport is small and crowded for all airlines. Stairs to aircraft instead of ramps.

Cons: The hardest thing about any air travel is cramp seats in coach. That being said, AA makes the best of your cramp quarters with free online movies and television, and a power outlet for your cell on the headrest in front of you, which is so convenient and makes up for the tight seating!

Pros: Even thou flight was delayed we arrive at a decent time.

Cons: The flight attendant didn’t allow me to put my only one personal item I had (with no carry on) to the locker! He allows people from other seats to put their laguagges into my compartment!

Cons: Poor entertainment options. Customer service was poor as well.

Cons: Make the movies free 7.99 is ridiculous Also no vegetarian meals is completely unacceptable!

Cons: Temp

Pros: Crew and mai tai were great

Cons: I would have liked an option to purchase a lei on the Maui side of the arrival. Also the seats were particularly uncomfortable coming from southwest even

Pros: I was excited to come back to the USA after a long vacation. When we arrived at the airport, the security started asking me questions immediately even before I checked in. They demanded I show them the ticket before it was even printed. When I explained that I was trying to check-in for the first time. They told me I was going to be reviewed upstairs and put a sticker in my passport. I proceeded to check in and just walked thru the normal security measures. After scanning my bags in security, I discovered there was no security meeting and proceeded to my gate. After the gate, everyone in line was subjected to a second security screen. This was a manual search and all articles were removed and repacked again. Then we proceeded to the plane entry where everyone needed to verify passport and ticket again. Later in the flight, I was having indigestion problem from my documented medical acid reflux problem and asked for a cup of water. He said sure and walked away. He never came back again.10 minutes later, I pressed the attendant call button again. 10 minutes later and no one came over. 15 minutes after that Albert came back over and said, "I see you have your call light on, please put your seat back up again." I can complied and he immediately turned off the light and walked away. 10 minutes later, Albert came by with the water cart and parked it right behind my seat. He proceeded to hand out water to everyone behind my seat. 30 minutes later the water cart arrived and I finally received my water (75 minutes after I asked!) Thanks Albert, I'll be following up with your management to see that disciplinary action is taken.

Cons: See above. The above problem caused me discomfort, pain, stress.

Pros: As above

Cons: Breakfast was pretty average

Pros: Friendly crew. Cloth seats were pretty comfortable with adjustable wings on sides of headrest. Movies were mostly older and good PG at worst.

Cons: Cloth seats were pretty comfortable with adjustable wings on sides of headrest BUT very cramped in Basic Economy. I’m short and couldn’t even put my seat back for entire 11 hours because man behind me was so tall. Meals did not include any salad but did have small amount of veggies.

Cons: Business class is Not a business class seat On the new 737.

Pros: The crew is beautifull

Cons: The time schedule

Pros: it was fast and effective

Cons: nothing

Cons: No thrills airline. Pay for any extras (snack, drink) no entertainment

Pros: Crew was great. No problem at all.

Cons: Bag did not make the flight and customer service at the airport was amazingly indifferent.

Cons: Poor entertainment options. Customer service was poor as well.

Pros: Awesome crew. They are friendly and professional

Cons: Arrived a little late but not a big deal

Pros: Hawaiian Airline staff attempted to accommodate a delayed flight by rescheduling but caused a 12 hour delay in the process. My flight actually left a little after schedule and they gave our seats away while we were standing at the gate trying to straighten out our connection flight. Poor execution

Cons: The whole experience

Pros: Got me where I needed to go

Cons: The layovers were terrible. Had a 12 hr layover in aukland. Won't use your site again. DISAPPOINTED

Pros: Efficient crew and boarding.

Cons: Hard to see movies overhead due to brightness of cabin.

Pros: Food was very tasty. In-flight movies were up to date and very good.

Cons: Seat was hard as a rock. No way to get comfortable on a 10 hour + flight. Seat in front practically is in your face when they recline. I'm not fond of the A330 layout. Give me a 777 any day.

Pros: Comfort was decent.

Cons: Late due to crew.

Pros: Crew

Cons: I slept most of the way

Pros: Services verygood

Pros: The tall male agent from boarding was very helpful and attentive. When I mentioned to him that I do have a medical condition, he immediately assisted me without hesitation. Found a more comfortable seat for me and boarded me first. I wish I could remember his name, he only has a two initials name.

Cons: Honestly, all is the best! I would fly China Airlines again!

Pros: The ability to select a special meal prior to flight was fantastic

Cons: At times the flight crew were incredibly hard to hear/understand via the intercom.

Pros: Crew was very friendly.

Cons: There is just no room to move in those seats. We were packed in like sardines.

Pros: Rum punch and boarding was gread

Cons: I would have liked to purchase a Leo Hawaii experience in on the Maui end

Pros: I liked that lunch was provided.

Cons: Although, the fact that lunch was free could've been made more clear. I ended up spending money on a snack box that I didn't need to spend.

Pros: I appreciated that the meal was included.

Cons: I would have liked a chance to get a refill on my coffee but it seemed like the beverage cart only made rounds with coffee.

Cons: Nothing