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Pros: Best inflight experience on economy!

Pros: Nice seats in Business

Cons: 2 hour delay

Cons: Due to limited internet in Rarotonga, we weren’t able to fully check in until we got to the counter. The flight in came with two checked bags and not our flight to Auckland. We were expected to pay a fee at the counter but was charged $170 for the counter checkin of one bag. This price was not listed or posted anywhere during the booking or via email for mobile check-in.

Pros: trivia was fun

Cons: very cramped

Pros: Online check in

Cons: Boarding was slow and disorganised, food was cold and tasteless (chicken noodle) not helped that I had to wait for cutlery to be able to eat it

Pros: Overall a good flight

Cons: Initial checkin/boarding in Perth was quite long and everyone was fairly irritated by the lack of employees working. Wait time for check in was approx 45 min. Automated systems weren’t working.

Pros: Price.

Cons: Entertainment system was old and slow. So-so food. Air New Zealand was better than Quantas for similar journey at same week of year and about the same price.

Pros: The crew was nice.

Cons: Audio for in flight entertainment did not work midway through the movie. Video was unclear. Food was terrible.

Pros: Friendly efficient crew. Clean modern Airbus aircraft and no delays.

Cons: Food was limited and not great.

Pros: Service is nice. Very friendly. Food is good.

Cons: with 39 passengers on a 60 persons flight the following annoncement came up: we need 5 volunteers or we leave 524kg of baggage we have to leave here. Than the locals started to bribe the personel... we have no idea if and when our stuff arrives...

Pros: Service was Great, Food was good.

Cons: Coke zero was not complimentary

Cons: There were not gluten free options for my boyfriend who has a gluten allergy and we put in the gluten free option when asked on the initial questionnaire. My son got food poisoning from the food.

Pros: They provide blankets, eye patches for sleep, ear buds, and back pillows.

Cons: The head phones aux jack for my seat didn’t work and couldn’t hear the movie. The seats caused aches and no leg room. Lack of air flow. Food wasn’t good either meal I didn’t eat. Economy for 8.5 hours isn’t a nice trip

Pros: Super Easy

Pros: Nice staff

Pros: Extensive selection of movies. Brand new 787 aircraft. Friendly crew.

Cons: Tight seats

Pros: Flight attendants were helpful

Cons: I missed my flight because of crew shortage.

Pros: Getting from A to be safely

Cons: Being so delayed that we had to sprint to make our connection flight. Starting a transatlantic flight with sweaty armpits is never fun for anyone involved, us or our seat neighbor

Pros: Great video entertainment selection

Cons: Being in a middle seat

Pros: Hard to come up with something

Cons: Remarkably, airline was unaware of FAA regulation requiring window seat for Portable Oxygen. Switched at the last minute to the last row, which does not recline. Thus sheer misery for someone with back trouble. Wi-fi also inoperative. Plus, the panel on the siding was loose snd vibrated the whole time.

Pros: Our flights arrived just in time, and everything was set up for us to be on time in our destination.

Cons: There was just ONE lady trying to check all the passengers in. Obviously, it was complicated for her since no other people tried to help her registrate lots of passengers. We could have lost our connection flight, if she hadn’t made it on time. This happened in Panama.

Pros: Crew was efficient and personable.

Cons: Two and a half hour delay leaving EWR because aircraft was late from prior destination. UAL said FAA limited flights coming in due to weather. Although scattered light rain, no seemingly unusual weather at EWR. No special reward once on the flight to make up for that delay (I.e. still charged for snacks and alcoholic drinks). Delay was very frustrating. Also, not a fan of selections on United WiFi entertainment - very limited.

Pros: Flight attendants were helpful

Cons: My seatbelt was installed incorrectly.

Pros: Not a full flight

Cons: Not unhappy

Pros: Nice staff

Pros: Worst flight crew in business class ....super lazy

Pros: Nothing

Cons: There are no flights past 5pm making attempts to get to Lawton difficult of anything goes wrong with previous flights

Cons: 5 hour delay missed my connecting flight because of this neither airline offers a refund or anything since I booked them separately.... Now I have to spend more $$ and time thanks

Pros: Flight attendants were helpful

Cons: I missed my flight because of crew shortage.

Pros: Nice staff

Cons: Our family nearly missed the trip due to delayed from Melbourne

Pros: Everyone was very nice, food was good, movie choice was great

Cons: Would have liked a more comfortable seat. Couldn’t sleep well

Pros: Best inflight experience on economy!

Cons: Due to limited internet in Rarotonga, we weren’t able to fully check in until we got to the counter. The flight in came with two checked bags and not our flight to Auckland. We were expected to pay a fee at the counter but was charged $170 for the counter checkin of one bag. This price was not listed or posted anywhere during the booking or via email for mobile check-in.

Pros: Worst flight crew in business class ....super lazy

Pros: Getting from A to be safely

Cons: Being so delayed that we had to sprint to make our connection flight. Starting a transatlantic flight with sweaty armpits is never fun for anyone involved, us or our seat neighbor

Pros: Flight attendants were helpful

Cons: My seatbelt was installed incorrectly.

Pros: Not a full flight

Cons: Not unhappy

Pros: trivia was fun

Cons: Due to limited internet in Rarotonga, we weren’t able to fully check in until we got to the counter. The flight in came with two checked bags and not our flight to Auckland. We were expected to pay a fee at the counter but was charged $170 for the counter checkin of one bag. This price was not listed or posted anywhere during the booking or via email for mobile check-in.

Pros: Crew did a very good job

Cons: Trip was the roughest I have ever been on for virtually the entire time. Could not sleep. Business class cabin was also had the most noise of any front of airplane experience I have had.

Pros: Everyone was very nice, food was good, movie choice was great

Cons: Would have liked a more comfortable seat. Couldn’t sleep well

Pros: Getting from A to be safely

Cons: Being so delayed that we had to sprint to make our connection flight. Starting a transatlantic flight with sweaty armpits is never fun for anyone involved, us or our seat neighbor

Pros: That I could watch movies

Cons: How complicated it was to watch movies. Look at Netflix, they know how to do it right.

Pros: Flight attendants were helpful

Cons: My seatbelt was installed incorrectly.

Pros: Not a full flight

Cons: Not unhappy

Pros: Very solid experience and comfortable

Pros: I was able to pick a seat with no one next to me and gathered 2 blankets and 4 pillows and sleep pretty well. I also appreciated boarding back to front and departing on time! Woo! TV Screens were new and updated which was also nice.

Cons: The movie selection was a lot of sad and intense dramas. A few more comedy's and light hearted films would have been preferable.

Pros: They board back to front which saves a lot of hassle with overhead bags and such and keeps things moving. I appreciated that all the flight attendants spoke French and English and were very helpful when I needed anything. My flights to and from Tahiti were both smooth sailing. My flight back was a red eye and was quiet so I was able to sleep most of the way.

Cons: Whoa. That food was TERRIBLE. I'm usually lenient with free airplane food but wow, I don't even know what some of it was. I my second meal looked like fish and turned out to be pork (I think?). They also only came around with the beverage cart once in the 8 hour flight (just before our first meal); I had to ring my call button to get water. The plane was pretty dated as well. I've seen worse but the screens were dated and all of the movies were fairly depressing. First, I'd suggest a couple more comedy's or rom-coms. Even a couple extra family friendly cartoons would be preferable to all the war/drama/dark options. Second, I'd suggest having the movies on demand rather than play one after another where passengers have to scroll through channels and keep catching movies part way through. A simple solution would be to have WiFi and streaming on flights which was also not available. This should be expected with international flight and would allow for on demand movies and music rather than the dated system currently in place.

Pros: Comfort

Cons: Location of terminal.

Pros: Everyone was very nice, food was good, movie choice was great

Cons: Would have liked a more comfortable seat. Couldn’t sleep well

Pros: Nice seats in Business

Cons: 2 hour delay

Pros: entertainment

Cons: economy has NO room, couldnt bend down to get anything out of my bag below the seat unless my face was in the lap of the person next to me

Pros: Best inflight experience on economy!