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Cons: The worst airplane in terms of seating space and comfort.

Cons: If the flight had left on time

Pros: Good, professional, friendly crew.

Cons: Comfort is so so, food is plentiful and tasty but the overall quality has gone down over the past several years. Fees for luggage and other services are absurd.

Pros: did not take this flight - never made it to newark

Pros: Good service food was okay for a short trip

Cons: No comments

Pros: Food was slightly better than the previous flight.

Cons: Same lousy headphones. My seat had a led rest that made it harder to get in and out, and wasnt usable due to the close distance to the seat in front. What was the designer thinking? I missed the drink service if there was one, never saw water going around until right at the end. . .

Cons: Flight was delayed but no reason was given or announced.

Pros: The crew was nice and professional.

Cons: I wish seat is more comfortable and I wish updated movies.

Pros: Crew was ok

Cons: UA won’t let you print your boarding pass if you don’t have carry on bags, even though they ask you this because they don’t believe you!!! They make a ground staff check then they issue you boarding pass!

Cons: The cabin was so hot it was miserable!

Pros: United es la peor aerolínea nos trataron muy mal y nos cobraron exceso de equipaje sin tenerlo y casi perdemos el vuelo por su culpa

Pros: The crew was very attentive and the seats were comfortable, which was my reason for upgrading to first class, I am tall with long legs, therefore leg room is a MUST for me...but the reurn flight from Memphis to Houston was HORRIBLE!!..PACKED FULL, NO leg room, NO A/C-seriously-Hot air and body odor!

Cons: The plane had no A/C!..it just circulated hot air mixed with stale body odor from previous flight!..no leg room and the flight was 100% full..CanadaAir regional jet..and the seats were all narrow, and we were in 1A, !B...totally disappointed!

Pros: Very great!

Cons: Hard to get better!

Pros: Food was good. Seating is very tight. Bathrooms were clean and well-stocked.

Cons: I smelled the breakfast food, but it was “optional” or something? We had to ask for it special; I must have missed the announcement. Don’t know why they didn’t just serve it with over an hour before we reached destination.

Pros: Friendly and smiling

Cons: No fruits after service for dinner

Cons: It was a scary flight that I couldnt even sleep! I dont feel safe flying with China Airlines! Rude staffs, planes are shaking, food was ok, no selection of drinks (only tea and water),

Pros: Legroom, seat amenities, boarding process

Cons: The crew could have been a bit more attentive, especially when clearing the service. I had an armrest dining tray which was very small and snug (same for the seatbelt as well) and it was hard to move with the tray still there. Also, Iwith fruit platter for meal, they served a side of fruit!

Pros: Crew was okay. Food was the worse ever. Middle comfort on seats

Cons: If the food was suitable for human being

Pros: Amazing lady who worked at the counter. So fast and efficient. I’ve never seen such efficiency at any airline before. Thank you.

Pros: Absolutely Fabulous Crew, very attentive to Passenger Needs.

Pros: United crew

Cons: Weather. Maybe toss us free WiFi for making us sit on the tarmac for nearly 2 hours

Cons: If the flight had left on time

Pros: Airplanes, entertainment, boarding, check in

Cons: Food, conections

Pros: Crew onboard was fine

Cons: Flight delay with min amount of explanation

Cons: Delayed by two hours. Completely disorganized boarding process. Staff were not service oriented. Would not recommend China airlines to anyone

Pros: crew is OK, Seat is never comfortable for long ride.

Cons: there is no room for improvement because of limited space.

Pros: Yes the crew was amazing and the seat

Cons: As long as nothing bad happens that is plenty good enough.

Pros: Short connecting in taiwan

Cons: Food

Pros: Friendly crew. Good entertainment options.

Pros: Good boarding procedure. Attentive crew and good quality food even in Economy. Entertainment options were very good.

Cons: Seats were tight but the seat pitch was decent. WiFi available but very expensive.

Pros: Legroom, seat amenities, boarding process

Cons: The crew could have been a bit more attentive, especially when clearing the service. I had an armrest dining tray which was very small and snug (same for the seatbelt as well) and it was hard to move with the tray still there. Also, Iwith fruit platter for meal, they served a side of fruit!

Pros: The flight

Cons: Nothing everything was good

Cons: Flight left 2 hours late and we sat in plane whole time. Crew did nothing to make the wait better. Horrible experience.

Pros: did not take this flight - never made it to newark

Pros: Airplanes, entertainment, boarding, check in

Cons: Food, conections

Cons: All went well.

Pros: Phone charging, laptop socket, nice legroom and smart recline system means legroom gets better when the guy in front reclines. Toilets clean. New aircraft, attentive crew. AIRBUS A350 IS THE BEST!!!

Cons: Food okay could have been better. Entertainment system excellent but television shows section could have been better.

Pros: crew is OK, Seat is never comfortable for long ride.

Cons: there is no room for improvement because of limited space.

Pros: It was a pretty comfortable flight.

Cons: One thing I would say is if the Earp plugs could be slightly better quality it would improve the experience.

Pros: Always good service

Cons: No fruits on long flight, not like other airlines

Cons: The changes of time and gates were disturbing.

Cons: Plane wasn’t well maintained. Limited food and entertainment.

Pros: The crew was very nice

Cons: Nothing

Pros: Nothing

Cons: Not having so many delay and not seating on a plane for over an hour to take off.

Pros: I liked everything about the Flight, and Crew

Pros: It was a pretty comfortable flight.

Cons: One thing I would say is if the Earp plugs could be slightly better quality it would improve the experience.

Pros: Friendly crew. Good entertainment options.

Pros: Food was the worse

Cons: Improve food that will be suitable for human beings

Cons: Fruit & cheese tray unavailable

Pros: Seat was comfortable with plenty of legroom. Crew were extremely friendly and accommodating. Flight was a little late leaving but made up list time and arrived on time.

Cons: Seats were too narrow, not enough restrooms.

Pros: The crew was great. The flight arrived on time even though there was a mechanical delay.

Cons: For such a long trip, a better aircraft would have been better,

Pros: The crew was so attentive and hospitable

Cons: Not enough let room, I’m 5.9 and it was uncomfortable for me.

Pros: crew is OK, Seat is never comfortable for long ride.

Cons: there is no room for improvement because of limited space.

Pros: Phone charging, laptop socket, nice legroom and smart recline system means legroom gets better when the guy in front reclines. Toilets clean. New aircraft, attentive crew. AIRBUS A350 IS THE BEST!!!

Cons: Food okay could have been better. Entertainment system excellent but television shows section could have been better.

Pros: The seats reclined farther than any I’ve ever experienced (aside from Business or First Class). Attractive, friendly, and patient flight attendants. Very clean planes.

Cons: A better movie and music selection.

Cons: Missed my connecting flight. Ended up being ticketed with a different itenerary with 11 hrs layover in Dulles washington. Had to spend my own money to hotel and taxi. And just few hrs when I finally arrived to my final destination, i had to work since I didnt have anymore sick time or vacation time. Very exhausted. Its was a night shift 12 hrs duty.

Pros: The flight was smooth.

Cons: Free snacks and tv and charging sockets

Pros: Quick time

Cons: Blanket and better gate management at landing.

Cons: The cabin was so hot it was miserable!