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Pros: I liked the complimententary pillows and blankets.

Cons: The crew was not friendly at all. I had to ask for snacks from the crew in the back of the plane. The seats were not comfortable and the entertainment was dated and old.

Pros: Can't beat that. Bigger seat, better leg room, comfortable seats.

Cons: None.

Pros: Helpful crew, good food, professional

Cons: FREEZING COLD cabin air temperature, as other reviewers have noted. Despite otherwise comfortable conditions to sleep, this made it impossible to get a good night's sleep.

Pros: Everything

Pros: We boarded and left on time, the service was good.

Cons: The picture on the screen for the movie was very poor, although the selection of movies was really good.

Pros: I liked the complimententary pillows and blankets.

Cons: The crew was not friendly at all. I had to ask for snacks from the crew in the back of the plane. The seats were not comfortable and the entertainment was dated and old.

Pros: Crew

Cons: I slept most of the way

Pros: Crew, food, drinks.

Cons: More in flight entertainment options like movies to choose from.

Pros: All goid

Cons: Na

Cons: flight was delayed

Cons: Food and more space

Pros: Crew were very conciliatory given a 45min flight delay

Cons: Plane snacks are generally disappointing

Pros: The atmosphere friendly staff!

Cons: Boarding process was messy

Pros: Crew mostly left me alone to sleep. Boarding was smooth.

Cons: Seatbelt requirement on top of the blanket (not my experience with other airlines on long haul flights). The lights on the overnight flight were not dimmed sufficiently.

Pros: Boarding was on time.

Cons: Average service, too bad they are partnered/owned by Qantas

Pros: I got the bulkhead seat, so legroom was superb. The inflight dinner was also good (vegetarian gnocchi).

Cons: Ridiculous delays to our flight with no explanation. They initially advised us of a 6 hour delay then on arrival at the airport the board says there is a further 2 hours delay. So I’m stuck at the airport between 2:30am till 6:00am with a useless meal voucher from them because nothing is open. :(

Cons: The seat leg room is getting smaller and smaller. You can't put your seat back- you'll crush the person behind! And I'm short!!

Pros: Polite

Cons: More selections for movies . Fresh veggies or fruit in meals.

Pros: Company in the plane Stewards were indeed what saved the whole ordeal with Fiji Airways for me.

Cons: Not leaving at the advertised time both from SFO and NAD Not having enough overhead space in the NAD to TBU flight.

Pros: The flight left on time

Cons: Not using Air Fiji.

Pros: Good flight

Cons: Food

Pros: There was a blanket, pillow, and headphones on my seat when I arrived.

Cons: We were not able to select our seats and didn’t realize we had received the seat and bag fare. We only received a cup of water and were seated in the next to last row, often overlooked and not acknowledged.

Cons: Preferred seats in economy class are very uncomfortable if your row is full. Long, miserable flight.

Pros: Comfortable seats and good service

Pros: Premium economy is the way to go. So much more comfortable.

Cons: This flight was close to perfect. Boarding process at the gate was a bit hectic, but manageable.

Pros: Everything was fine, a bit late taking off but the time was made up

Pros: New screens new seats and very modern

Cons: Flight delay could’ve been shorter.

Pros: The crew was very helpful, and the food options for vegetarians were great, and the entertainment selection was great.

Cons: My seat did not recline, but I told a flight attendant and I was able to get a better seat.

Cons: For such a long flight should have given us more water. But were responsive when asked.

Pros: Comfortable seats, good seat assignment

Pros: Selection of films good. Thankful for complimentary earphones. Thankful for pillow and blanket too.

Cons: Food. Sandwich was terrible. Couldn’t figure what kind of of filling it had. Bread hard and difficult to bite. Not enough restrooms. Aisle is narrow. When waiting for restroom behind row 35(?) they are standing and waiting and bumping into people sitting in rows 28+.

Pros: Nothing to note

Cons: Seats were pretty uncomfortable and basic, crew had no idea what’s in the food they were handing out, there was no choice of what to eat except not to

Pros: The entire trip was amazing

Pros: Amazing service on Fiji Airways

Pros: I liked the complimententary pillows and blankets.

Cons: The crew was not friendly at all. I had to ask for snacks from the crew in the back of the plane. The seats were not comfortable and the entertainment was dated and old.

Pros: Crew great. Seat was a major let down, too small.

Cons: Just the seats really.

Cons: Flight was 4 hours late with no explanation

Pros: The distance between the seats in economy is inhumane.

Pros: Great crew and good food.

Cons: Delayed departing.

Pros: All as expected.

Cons: Crew could have been more pleasant.

Pros: premium economy! excellent service in LAX by QF ground staff on transfer

Cons: Nothing!

Pros: Crew were very helpful

Cons: First time travelling with the airline and wasn't aware of having to book things like food and entertainment. These things come standard with all other airlines I have flow with so was very surprised when finding out about it mid flight. Can't say I was very pleased but must say crew were very good

Pros: The crew is amazing. Always friendly, smiling and happy to oblige. Love the New Zealand hospitality. The inflight entertainment has so many programmes to watch, and the list of music options to listen in to is well stocked. Food is excellent. Obviously overate in the 9 1/2 hour flight.

Pros: Premium Economy is worth it on long flights, especially if they're overnight flights!

Cons: I couldn’t get the seat to recline.

Cons: Poor entertainment options. Customer service was poor as well.

Cons: I really have no complaints. Airplane seats are never all that comfortable, but short flight, so these were okay.

Pros: Nothing to note

Cons: Seats were pretty uncomfortable and basic, crew had no idea what’s in the food they were handing out, there was no choice of what to eat except not to

Pros: In my opinion tied for best airline out there with Alaskan. Ease of everything is excellent. Staff are great. What more can you say.

Cons: Fly into Detroit.

Pros: Crew great. Seat was a major let down, too small.

Cons: Just the seats really.

Pros: Friendly staff

Cons: 1 hour delay, we landed in middle of night with to sleepy kids. We missed the beautiful tv screens in chair as we had on the way to Fiji and were dissapointed about that, also less leg space in this AirPlane

Pros: was good service and food was nice

Pros: I love that the planes are loaded from back to front!!! I wish airlines in the states will follow suit. It seems that this makes the most sense.

Cons: Have a choice of both sweet & savoury snacks onboard.

Pros: Fast boarding

Cons: Food isn’t tasty at all

Pros: Good seat, great service. Typical quality QANTAS flight - perfect

Cons: Maybe the seat could have been more comfortable.

Pros: The distance between the seats in economy is inhumane.