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Pros: You know what you are getting with Delta

Cons: The economy seats were really tiny, this made the flight fairly uncomfortable

Pros: Confort was minor but ok

Cons: The flight was not on time. The staff broke my carry-on zip for expansion and refuse to admit it was a suitcase damage which need to be repair. They said put a belt around it to use it !!!! It is a 1 year new piece of luggage from Delsey which is a very good quality brand and expensive!!!!!!

Cons: Plane was late taking off. Crew did not provide water when requested. They were busy with beverages that they could sell at a cost.

Cons: The flight was more than 4 hours late making us miss our connections

Pros: Good service great aircraft

Cons: Takes along time to get off airplane with everyone getting their bags from the overhead bins

Pros: Seats confort for nearly a 5 hours flights were ok. Entertainment system is working good.

Cons: For a more than $800 ticket on a domestic flight: The flight could have been on time The food is not free and limited Entertainment system: the choice of programs and movies is a little bit too limited.

Pros: Confort for a supposed 5 hours flights was ok. Entertainment system worked good

Cons: The flight had many delays due to weather issues. We had to refuel in a different airport before arriving with 5 or 6 hours delayed. That happens but the crew was very mean and brutal to answer questions and very poor to hold the stress of the travelers.

Pros: The gate agents and flight crew were very accommodating.

Cons: I was extremely annoyed that TSA Pre-Check was unavailable at Terminal 2 at 8:15am. This is unacceptable and not the TSA's fault. I fault the airline for this oversight. Delta needs to communicate better to the passengers if there is a possibility of this service being unavailable at an airport.

Pros: Nothing

Cons: All

Pros: Not much

Cons: Being on time. Trapped in plane for 2 hours

Pros: Great crew, easy process overall

Cons: Make 1st class cheaper and give free wifi!

Cons: We weren't alerted there was a chance of delays. Over two hours late.

Pros: The gate agents and flight crew were very accommodating.

Cons: I was extremely annoyed that TSA Pre-Check was unavailable at Terminal 2 at 8:15am. This is unacceptable and not the TSA's fault. I fault the airline for this oversight. Delta needs to communicate better to the passengers if there is a possibility of this service being unavailable at an airport.

Pros: The entire flight was excellent, on time, great friendly crew, edible food, movies and options were great, perfect in every way. It was a little chaotic at flight loading on extra security, but I assume it could have something to do with it being on 9/11 and it was ultimately bound for NYC.

Cons: I honestly cannot think of anything.

Pros: The crew did their best to deal with delay.

Cons: There was an absolutely awful job done by both Delta and Kayak of informing us if additional delays, new gate assignments, when the plane would be reboarded. Also, people were quite angry that the plane had to be cleaned between the time we got off and the time we reboarded. Just get us home.

Pros: Safe and fast journey.

Cons: Vegan options for everything.

Pros: Crew was very courteous and considerate.

Cons: Food quality could be improved.

Pros: The service was friendly and attentive, the food was good, the legroom was amazingly good for coach, and there were lots of good movies available. Really great all the way around.

Cons: For such a long trans-oceanic flight, I am used to the cabin crew coming around with drinks on a regular basis to keep people hydrated. That didn't really happen on this flight; I had to get up twice and walk to where the crew were hanging out (in a closed-curtain area) and ask for water.

Cons: This is my 2nd International Flight and Qantas outrated the other airline 100x’s over. Thank you

Pros: The crew was very friendly and professional. The aircraft was clean and well maintained. Food and entertainment were great.

Cons: Completely satisfied.

Pros: More comfortable than expected.

Cons: Could not check in online or at the kiosk (the flight was part of an overall ticket bought on Air New Zealand). Only one checked bag per ticket, but we had an extra bag because of the international legs. An employee got us checked in, bags tagged, and convinced us to carry on one more bag.

Pros: One member of the crew did her best to treat me as a premium FF member. That was about it.

Cons: Qantas really screwed up the operational management of this flight resulting in a long delay into Sydney and then a further delay to Brisbane. Getting the water weight and balance right is FLIGHTOPS 101, but not for this B Team. Much of the flight delay was completely avoidable.

Pros: Crew very nice

Cons: So cramped

Cons: As an incoming traveller and a Platinum Qantas member, I was refused access to the Qantas Lounge on arrival in Townsville. All I wanted to do was spend fifteen minutes reviewing my diary and directions for the visits planned here. This is the Irish version of hospitality. God bless his departure.

Pros: The crew was lovely as were the littlebthibgs like slippers.

Cons: The lack of ac control and heat of the cabin wzsnt fun.. the kosher meal was aweful...biggesst and worst thing was mo wifi

Pros: Crew needs to not assume that Asian passengers are Korean as i was being converse in Korean throughout the flight.

Pros: The crew was very friendly, and I was happy to be seated in a 2-person row.

Cons: Nothing the crew could do- a lot of turbulence and food served past midnight!

Pros: Good

Cons: Good job

Pros: It was a good flight

Cons: The flight was great

Pros: Entertainment option

Cons: 4hr to repair a tire, and crew rest limitation made extra stop at Taipei

Pros: Seat was not comfortable

Pros: Good movie selection, good meals and great crew

Cons: Next time I will book early to get the business class

Pros: Food was delicious and warm. Water was provided throughout the flight. Entertainment was excellent.

Cons: There were large black box type items underneath certain seats which impacted personal item stowage and leg room.

Pros: Crew was okay. Nothing special but not bad.

Cons: The WiFi didn’t work! Don’t advertise it if it is not working. Even setting it up is far too much work/confusing.

Pros: Strong crew service is the highlight of flying Air New Zealand. Plane comfort is good, with nice ambient lighting, decent seats and reasonably spacious toilets. At least for now, they have in-seat entertainment screens with lots of current offerings. Our flight had free wi-fi, a real plus.

Cons: Boarding with Air New Zealand at Heathrow was complex and poorly organised when compared to the smooth and efficient process at LAX. This has been the case each time I have flown this same route with this airline.

Cons: Asked for an isle seat; was stuck in the middle. Way to long of a flight for that

Pros: Very friendly crew.

Pros: Seats were uncomfortable,

Cons: 0

Cons: We booked vegan meals which came and were pretty good. But afterwards, the cabin crew handed out icecreams and then Fantales and had no vegan options for those treats.

Pros: The plane was very comfortable. With decent leg room and nice seats. The in flight entertainment was excellent. As was the crews efficient and professional service. Top star

Pros: The crew was great. The seats were good but not as spacious as some other business class airline seats.

Cons: The TV screen interferes with the tray table and could knock off food from the table.

Pros: Kind staff, long flight but the attendant were super kind

Cons: I couldn’t get the seat to recline.

Cons: The seats were really cramped

Pros: We were treated very rudely.

Cons: We were treated very rudely. We should’ve taken another airline

Pros: Crew very nice

Cons: So cramped

Cons: The flight from Cairns to JFK that I originally purchased was supposed to be 7 hours of travel time less than what I actually ended up with. The airline changed my flights 4 times after originally booking.

Cons: The boarding was inconvenient. LAX has just been updated. Gerri g a bus out to the tarmac is something I expect in Africa. Can Air NZ move to a different terminal?

Pros: Food was delicious and warm. Water was provided throughout the flight. Entertainment was excellent.

Cons: There were large black box type items underneath certain seats which impacted personal item stowage and leg room.

Pros: Nothing.

Cons: Not being scammed on bag charges.

Pros: Crew were always friendly and just looks happy to do their job. Seat were comfortable enough for what I paid for

Cons: Breakfast

Cons: Leg room was poor. No entertainment

Pros: The crew for Qantas is normally pretty damn good. This trip was no exception.

Cons: The plane had a mechanical issue. The plane had sat on the ground for over 12 hours according to flightaware. They didn’t try to work on the mechanics issue till about an hour or two before boarding. This delay caused a lot of issues for so many passengers trying to make connecting flights.

Pros: The crew was amazing! Its amazing the difference in overall politeness of that australian based flight crew vs a US based crew. Every need, every question, every request answered with a smile.

Pros: The staff are always so friendly, and even though we had to return to the airport due to a plane fault, the airline handled things very well. Loved free wifi

Cons: Qantas’ fleet is a bit sad and aged and needs to be a little bit more modern. I don’t think I’d chose to fly qantas if I had the choice... boarding is weird, almost half the plane has “priority” boarding and they board everyone together so there’s honestly no perk to being a premium airline member

Cons: They lost are baggage

Pros: The plane was very comfortable. With decent leg room and nice seats. The in flight entertainment was excellent. As was the crews efficient and professional service. Top star

Pros: Food was delicious. They served dinner and breakfast. The flight was not crowded. I was able to sleep by stretching across 3 economy seats in my row.

Cons: It would be better if the armrests went up.

Pros: wasn't able to incline my seat...

Cons: being able to incline my seat...