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Pros: Clean effective travel

Cons: Space space space. Uncomfortable seating for long flight.

Pros: The flight was quick for the time we were in the air.

Cons: This flight was delayed by over an hour. The plane is tiny so overhead space barely fits a briefcase and the seats are smaller than normal. Since this is a smaller aircraft, unfortunately that is expected.

Pros: The crew was magnificent

Cons: Be nice to offer a glass of water to your clients!!

Pros: Staff found us two seats together. Food was good.

Cons: Email telling us about pre airport arrival check in and seat selection.

Cons: The flight was delayed 4 hours. Not fun.

Pros: Nothing except the movie selections and wine.

Cons: Better seating... seats are small and crampy. The flight attendants were not friendly and attentive. I pressed the call button 3 times within an hour to receive headphones and they never came. My neighbor let me borrow hers. The food was terrible. Not many vegan options.

Pros: Crew was nice and accommodating, wishing more crews were as great and friendly.

Cons: Non business class passengers were constantly using the business class bathroom, curtains were not drawn.

Pros: The crew was really nice

Cons: Nothinh

Pros: The flight was quick for the time we were in the air.

Cons: This flight was delayed by over an hour. The plane is tiny so overhead space barely fits a briefcase and the seats are smaller than normal. Since this is a smaller aircraft, unfortunately that is expected.

Pros: Clean effective travel

Cons: Space space space. Uncomfortable seating for long flight.

Pros: Comfortable seating, good service, wide variety of entertainment options.

Cons: I’m vegetarian and the food was horrendous and extremely limited.

Cons: Complimentary ear plugs and mask would have been great.

Pros: Flight departed on time. Good seat pitch in economy. Food and beverages included and tasted good surprisingly. Crew were helpful and efficient. Plenty of entertainment options for film, TV and music.

Cons: Do not like the process of boarding by group number. Another way of squeezing money out of the consumer. Also causes chaos when trying to board. Seats too narrow in economy especially if your broad shouldered.

Pros: The flight was quick for the time we were in the air.

Cons: This flight was delayed by over an hour. The plane is tiny so overhead space barely fits a briefcase and the seats are smaller than normal. Since this is a smaller aircraft, unfortunately that is expected.

Cons: Changed our reserved seating

Pros: The agent at the gate quickly realized the problem and was able to put me an exit row, which was a nice consolation, but if the flight had been full, I don’t know what would have happened.

Cons: I was bumped from my first class seat with very little explanation why, and wasn’t even informed until the boarding process was underway. My name was never called at the gate before boarding as a “Mr Smith, please come to the gate”, and it was very embarrassing to be pulled out of line like that.

Pros: Nothing

Cons: Better communication and air conditioning on the plane as we waited for hours to take off

Pros: The flight was smooth and the crew was nice.

Cons: Everything was good.

Cons: The flight was not with Lufthansa, that was deception. UA the worst airline as far as I experienced it, delays, poor customer relationships and so on. I have to pay for luggage.

Pros: Premium economy was great

Cons: Toilets were broken

Pros: Tes

Cons: The entertainment system broke down and they offered us some united rewards but they said it so fast I missed the instructions.

Cons: 6 hour flight did not have meal or entrainment. There were no blankets available. The cabin temperature was warm in the front of the plane and cold in the back of the plane

Pros: Amazing crew and good seats.

Cons: In my experience everything was great.

Pros: The crew was really nice

Cons: Nothinh

Pros: Very comfortable, lots of space between seats!

Cons: Flying on United was surprisingly much better than our flight on Lufthansa

Pros: Nothing

Cons: We could have given me a refund or credit for a flight I told you I needed to change 3 months ago due to an emergency at home.

Pros: How easy everything was

Cons: The delay

Pros: business class seats at the time of the sleep was very uneven and uncomfortable, foods and coffees were cold.

Cons: Everythings ........

Pros: Pilot had technical expertise and landed well. Crew was polite to passengers on red eye by keeping it quiet and dim.

Pros: Everything was great

Cons: Serve drinks faster we didn't get a drink until we was 20 min into flight. I pay for first class expect a drink before we take off.

Pros: The flight was quick for the time we were in the air.

Cons: This flight was delayed by over an hour. The plane is tiny so overhead space barely fits a briefcase and the seats are smaller than normal. Since this is a smaller aircraft, unfortunately that is expected.

Pros: The crew was outstanding and the flight on time.

Cons: One of the bathrooms was not working properly so everyone had to do with two bathrooms.

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Cons:

Pros: It was comfortable

Cons: The wifi wasn't working

Pros: Very pleasant crew and accommodating

Pros: Very helpful and friendly crew, that is hard to come by these days. Movie choices were great.

Cons: I have this problem with most flights, on-boarding is a mess people just herd around when it’s not their group.

Pros: The crew was really nice

Cons: Nothinh

Pros: Pilot had technical expertise and landed well. Crew was polite to passengers on red eye by keeping it quiet and dim.

Pros: Staff found us two seats together. Food was good.

Cons: Email telling us about pre airport arrival check in and seat selection.

Cons: Lufthansa missed my flight

Pros: Pilot had technical expertise and landed well. Crew was polite to passengers on red eye by keeping it quiet and dim.

Pros: Flight attendants were pleasant. Bathrooms remained clean the entire flight.

Cons: Food was horrible. Ran out of croissants in the morning.

Pros: out stewardess only had 7 people on the flight so she spend time taking care of us. I'm not sure how things will go as this was the maiden flight.. but getting into watertown from BWI in 5.25 hours was really nice!

Cons: overall price. the flights to ORD from BWI was a little high. Having this airline advertise outside so that I could have flown cheaper to ORD and known about this connecting flight.

Cons: Complimentary ear plugs and eye mask would have been great.

Pros: It ended up being united not Lufthansa and they were delayed 45 minutes so they rerouted me through Munich which made me miss a free bus to my destination outside of Rome

Cons: More time in Chicago in case of a delay I only missed my flight by 5 minutes

Pros: How easy everything was

Cons: The delay

Pros: Very pleasant crew and accommodating

Pros: The flight was smooth and the crew was nice.

Cons: Everything was good.

Pros: It was comfortable

Cons: The wifi wasn't working

Pros: Flight was safe.

Cons: The flight could’ve been on time. I missed my connection and my travel times were delayed by five hours. I had friends waiting for me at my destinations and their plans were all messed up.

Cons: Complimentary ear plugs and eye mask would have been great.

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