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United States to New Zealand flight information

Popular destinations Auckland, Christchurch, Wellington
Flights depart from United States
Flight price $694
Distance 12,860 km
Avg. flight duration 10h 10m
Airlines Jetstar, Hawaiian Airlines, Fiji Airways, Sichuan Airlines, Air New Zealand

Book cheap flights from United States to New Zealand (return)

Airports
Origin
San Francisco
$1,258
only
$1,258
Honolulu
$694
only
$694
Los Angeles
$1,134
only
$1,134
Lihue
$1,187
only
$1,187
Destination
Christchurch
$870
only
$870
Auckland
$694
only
$694
Wed, 25 Sep
HNL
Honolulu
AKL
Auckland Intl
19h 15m
Wed, 2 Oct
AKL
Auckland Intl
HNL
Honolulu
8h 45m
Trip: 8 days
6.1GoodShow reviews
Overall 6.1 Good
Based on 4,436 reviews
Overall
6.3
Boarding
6.6
Comfort
6.1
Crew
6.9
Entertainment
5.1
Food
5.2
BNE
PPP
Mediocre 2.0

Cons: I wish the land staff can be not so discriminative and please stop personal threaten against customers. Their bag drop leader Racheal is the most horrible person I have ever met in my life. Because of this horrified experience, I would never take Jetstar again.

NTL
MEL
Okay 4.0

Pros: Not much. 1hr 5min flight was 1 hr 10 min late. The cabin crew seemed disinterested.

Cons: The crew was poor. One chewing gum, another picking her hair/head throughout the flight like she has nits. The third lolling around and chatting/gossiping to the others. This is a short flight. The least they could have done was behave professionally.

MEL
HNL
Good 6.8

Pros: After our long and horrendous delay of the flight from Honolulu to Melbourne, we were relieved that this flight back was on time. The plane was comfortable.

Cons: At least the offer of a free drink and snack on the 10.5 hour flight.

AKL
ZQN
Excellent 10.0

Pros: The crew was fantastic. The airplane was perfectly clean and new.

Cons: There’s no entreterniment neither food or beverages.

MEL
SYD
Mediocre 3.6

Cons: Predatory baggage fees at the gate, not a good option for travelers.

Sat, 30 Nov
HNL
Honolulu
AKL
Auckland Intl
9h 20m
Thu, 12 Dec
AKL
Auckland Intl
HNL
Honolulu
8h 40m
Trip: 13 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 44 reviews
Overall
8.4
Boarding
8.5
Comfort
8.2
Crew
8.8
Entertainment
7.3
Food
7.8
HNL
AKL
Excellent 10.0

Pros: Great flight crew, very nice. Yummy food.

LAX
HNL
Excellent 9.0

Cons: Boarding process was messy

LIH
HNL
Mediocre 2.0

Cons: Canceled flight, major next day flight detour!

SEA
OGG
Excellent 10.0

Pros: The service and I had more room in general. Comfortable.

Cons: Although the sandwich were pretty good, I was expecting a hot meal since the itinerary said "dinner".

HNL
BOS
Okay 5.6

Cons: The food was so bad. Too Dry.

Tue, 22 Oct
LAX
Los Angeles
AKL
Auckland Intl
17h 40m
Wed, 30 Oct
AKL
Auckland Intl
LAX
Los Angeles
19h 30m
$1,134
Trip: 9 days
7.6GoodShow reviews
Overall 7.6 Good
Based on 929 reviews
Overall
7.7
Boarding
7.8
Comfort
7.4
Crew
8.3
Entertainment
7.5
Food
7.1
AKL
NAN
Mediocre 2.6

Cons: I arrived in transit from another flight, no representation to make check in. I needed to wait for gate to open before I could check in. then there was no time for the airline to recover my Bag. Do no us this airline in transit

NAN
LAX
Good 6.0

Pros: I was excited to come back to the USA after a long vacation. When we arrived at the airport, the security started asking me questions immediately even before I checked in. They demanded I show them the ticket before it was even printed. When I explained that I was trying to check-in for the first time. They told me I was going to be reviewed upstairs and put a sticker in my passport. I proceeded to check in and just walked thru the normal security measures. After scanning my bags in security, I discovered there was no security meeting and proceeded to my gate. After the gate, everyone in line was subjected to a second security screen. This was a manual search and all articles were removed and repacked again. Then we proceeded to the plane entry where everyone needed to verify passport and ticket again. Later in the flight, I was having indigestion problem from my documented medical acid reflux problem and asked for a cup of water. He said sure and walked away. He never came back again.10 minutes later, I pressed the attendant call button again. 10 minutes later and no one came over. 15 minutes after that Albert came back over and said, "I see you have your call light on, please put your seat back up again." I can complied and he immediately turned off the light and walked away. 10 minutes later, Albert came by with the water cart and parked it right behind my seat. He proceeded to hand out water to everyone behind my seat. 30 minutes later the water cart arrived and I finally received my water (75 minutes after I asked!) Thanks Albert, I'll be following up with your management to see that disciplinary action is taken.

Cons: See above. The above problem caused me discomfort, pain, stress.

NAN
AKL
Excellent 8.0

Pros: Trip , food etc

Cons: Delays on flights

AKL
NAN
Okay 5.6

Pros: Good flight

Cons: Food

SFO
NAN
Good 6.6

Cons: Small and bland food. Very limited entertainment. TV didnt work but they gave me an ipad.

Tue, 22 Oct
LAX
Los Angeles
AKL
Auckland Intl
69h 30m
Mon, 4 Nov
AKL
Auckland Intl
LAX
Los Angeles
29h 40m
$1,152
Trip: 14 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 162 reviews
Boarding
7.4
Comfort
7.1
Crew
8.0
Entertainment
6.4
Food
6.9
TSA
CTU
Excellent 8.0

Pros: Flight was on time. Good basic airline with no frills, but who needs them for such a short flight?

Cons: No way to check in on line.

JZH
CKG
Okay 4.6

Pros: I've never booked a flight and then had them change the time on me after booking. It went from a 4:30pm flight to a 12pm flight. I have also never had an airline not check my bags all the way through. I had to pick up bags and wait with them out side of security for 6hrs before I could check in. Not the worst ever just pretty poor compared to most airlines.

Cons: I've never booked a flight and then had them change the time on me after booking. It went from a 4:30pm flight to a 12pm flight. I have also never had an airline not check my bags all the way through. I had to pick up bags and wait with them out side of security for 6hrs before I could check in. Not the worst ever just pretty poor compared to most airlines.

CTU
TSA
Excellent 10.0

Pros: services offered by the cabin crews . It's a team looks which has been well trained which can be tasted in all details of their service to passengers . Smiles ,considerateness ,caring passengers' needs ,focusing on thir job all these merits can be found every where in the cabin . And none of their crew memmer was taking care or chatting about their personal affairs .Unfortunately which is easily can be found in most of airlines in China including those huge Chinee airlines comparing with SiChuan .It's a team deserves our respect.

ZRH
PRG
Excellent 10.0

Cons: I had to pack my laptop too much early - 15 minutes before we started descent. By other airlines it is possible to use it longer

LAX
HGH
Excellent 10.0

Pros: new airplane

Cons: wish they had online check-in service in Los Angeles.

Tue, 15 Oct
SFO
San Francisco
AKL
Auckland Intl
12h 55m
Thu, 31 Oct
AKL
Auckland Intl
SFO
San Francisco
19h 35m
$1,258
Trip: 17 days
8.5ExcellentShow reviews
Overall 8.5 Excellent
Based on 83 reviews
Overall
8.6
Boarding
8.6
Comfort
8.3
Crew
8.9
Entertainment
8.5
Food
8.2
SFO
AKL
Good 7.3

Cons: Poor movie selection

SFO
EUG
Good 6.0

Cons: It was the shortest flight of my itinerary. My last flight home. We sat on the plane for nearly 45 minutes before take off and it was late getting home. Totally ridiculous. Every flight in and out of Eugene is ridiculous like that

SFO
AKL
Excellent 10.0

Pros: seats were large, comfortable. layed back nicely

SFO
AKL
Excellent 9.6

Pros: a) My vegetarian meal the I specially requested. b) The customer service on the phone, before my trip in California and the customer service of the flight attendants on the two flights of my trip. c) The blanket and pillow every passenger was offered on the long-haul flight from San Francisco to Auckland. d) The pilot or pilots handled the small amount turbulence we on the plane felt well so I did not feel uneasy at those times.

Cons: For an economy class series of trips, I have nothing bad to report.

BNE
AKL
Mediocre 2.6

Pros: Nothing.

Cons: Not being scammed on bag charges.

Tue, 5 Nov
HNL
Honolulu
AKL
Auckland Intl
17h 25m
Mon, 18 Nov
AKL
Auckland Intl
HNL
Honolulu
24h 20m
Trip: 14 days
6.1GoodShow reviews
Overall 6.1 Good
Based on 4,436 reviews
Overall
6.3
Boarding
6.6
Comfort
6.1
Crew
6.9
Entertainment
5.1
Food
5.2
ZQN
AKL
Okay 5.2

Cons: Check and bag drop. Four people stood at the desks waiting til The exact min two hours before to drop bags. Time came they ignored everyone and they finally started. They were not that kind. They could take some lessons from NZ air.

SYD
MEL
Mediocre 3.6

Cons: Flight was delayed by 45 minutes due to **insert one of many excuses here** and then Jetstar misplaced my luggage ( I arrived at 3 pm into Melbourne and my luggage arrived 10.30pm so I spent one of my two nights waiting for the bag to show up)

SYD
MCY
Excellent 8.5

Pros: Price

Cons: Time

CNS
SYD
Mediocre 2.8

Pros: The flight was on time.

Cons: I just don't like Jetstar. An airline of pick pockets, and crooks. You're best to only bring your toothbrush, and nothing else.

HNL
SYD
Good 7.0

Cons: The flight is long

Mon, 5 Aug
LAX
Los Angeles
AKL
Auckland Intl
28h 40m
Mon, 12 Aug
AKL
Auckland Intl
LAX
Los Angeles
18h 50m
$1,509
Trip: 8 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 2 reviews
Overall
8.1
Boarding
8.2
Comfort
7.8
Crew
8.5
Entertainment
7.9
Food
7.6
MEL
SYD
Excellent 10.0

Pros: Everything was fine, a bit late taking off but the time was made up

SYD
PEK
Excellent 9.3

Cons: Unfortunately the flight could not be shorter. Otherwise a perfect flight, and well worth the price.

AKL
SYD
Poor 0.0

Cons: Had the weather in Wellington cooperated, I would have made it to the AKL-SYD leg and, most likely, would have enjoyed the travel experience. I plan to fly WLG-AKL tomorrow evening via another airline. Please rebook me onto Qantas tomorrow in evening.

SYD
ZQN
Mediocre 2.0

Pros: Nothing

Cons: That I was rebooked for a flight I showed up to before it took me off. Literally people that showed up after me got on the plane

SYD
LAX
Excellent 8.3

Pros: The crew was very helpful, and the food options for vegetarians were great, and the entertainment selection was great.

Cons: My seat did not recline, but I told a flight attendant and I was able to get a better seat.

Fri, 18 Oct
HNL
Honolulu
AKL
Auckland Intl
17h 15m
Sun, 27 Oct
AKL
Auckland Intl
HNL
Honolulu
24h 20m
Trip: 10 days
6.1GoodShow reviews
Overall 6.1 Good
Based on 4,436 reviews
Overall
6.3
Boarding
6.6
Comfort
6.1
Crew
6.9
Entertainment
5.1
Food
5.2
LST
SYD
Excellent 8.0

Pros: Friendly crew, clean cabin, reliable service

Cons: Nothing, it's jetstar, friendly crew and you pay for the extra food etc

MEL
HNL
Good 6.8

Pros: After our long and horrendous delay of the flight from Honolulu to Melbourne, we were relieved that this flight back was on time. The plane was comfortable.

Cons: At least the offer of a free drink and snack on the 10.5 hour flight.

SGN
SYD
Good 7.3

Pros: Good coffee

Cons: A better selection of movies

NTL
MEL
Okay 4.0

Pros: Not much. 1hr 5min flight was 1 hr 10 min late. The cabin crew seemed disinterested.

Cons: The crew was poor. One chewing gum, another picking her hair/head throughout the flight like she has nits. The third lolling around and chatting/gossiping to the others. This is a short flight. The least they could have done was behave professionally.

AVV
SYD
Good 7.0

Pros: Quick and easy boarding at AVV Airport.

Cons: Seats were slightly uncomfortable but fine for short flight. There was no entertainment. The crew could have been more enthusiastic.

Wed, 4 Dec
HNL
Honolulu
AKL
Auckland Intl
22h 15m
Fri, 13 Dec
AKL
Auckland Intl
HNL
Honolulu
8h 40m
Trip: 10 days
6.1GoodShow reviews
Overall 6.1 Good
Based on 4,436 reviews
Overall
6.3
Boarding
6.6
Comfort
6.1
Crew
6.9
Entertainment
5.1
Food
5.2
AVV
SYD
Good 6.5

Cons: Our departure was 30 minutes late.

SYD
HNL
Okay 4.0

Cons: At Sydney, 6-7 check-in agents for probably 400+ passengers, nearly an hour wait. Airline model is cheap seats, then charge like hell for everything else. Want seat selection or movies or preassigned seat or uncramped seat? Pay up. Ended up assigned next to toilet on a 10-hr red-eye flight.

OOL
AKL
Excellent 10.0

Pros: On time if not ahead of time

Cons: Nothing

DPS
SIN
Mediocre 3.0

Pros: Nothing

Cons: being on time

HNL
MEL
Good 6.0

Pros: The ground staff at Honolulu check in was wonderful. The plane was clean and comfortable for the long flight.

Cons: The flight was delayed by almost 17 hours! This caused us great havoc, as we obviously lost (and had paid for) our airport hotel booking. And after being up all day then flying all night, we made our connecting flight of 4 hours by five minutes. Jetstar offered no explanation, no apologies, nothing!

Thu, 5 Sep
HNL
Honolulu
AKL
Auckland Intl
9h 15m
Fri, 13 Sep
AKL
Auckland Intl
HNL
Honolulu
8h 45m
$1,044
Trip: 9 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 44 reviews
Overall
8.4
Boarding
8.5
Comfort
8.2
Crew
8.8
Entertainment
7.3
Food
7.8
HNL
AKL
Mediocre 3.6

Pros: Nothing to note

Cons: Seats were pretty uncomfortable and basic, crew had no idea what’s in the food they were handing out, there was no choice of what to eat except not to

HNL
AKL
Excellent 9.6

Pros: The staff was very friendly. All movies were free. The staff was always so courteous. There was also adequate overhead storage.

Cons: Hot lunch could have been better. The chicken was over cooked.

HNL
SEA
Excellent 10.0

Pros: The entire trip was amazing

HNL
AKL
Excellent 10.0

Pros: Everything was great.

Cons: Nothing.

OAK
HNL
Excellent 8.4

Cons: I’m sure you do the best you can.

Fri, 9 Aug
HNL
Honolulu
AKL
Auckland Intl
18h 30m
Tue, 20 Aug
AKL
Auckland Intl
HNL
Honolulu
20h 45m
Trip: 12 days
6.1GoodShow reviews
Overall 6.1 Good
Based on 4,436 reviews
Overall
6.3
Boarding
6.6
Comfort
6.1
Crew
6.9
Entertainment
5.1
Food
5.2
LST
SYD
Good 6.0

Pros: Flew on time with a new and comfortable plane.

Cons: Their electronics didn't work so boarding and having the passes scanned took a long time and created quite a hassle.

CNS
SYD
Excellent 10.0

Pros: All were very good.

HKT
MEL
Okay 5.6

Cons: Ridiculous delays to our flight with no explanation. They initially advised us of a 6 hour delay then on arrival at the airport the board says there is a further 2 hours delay. So I’m stuck at the airport between 2:30am till 6:00am with a useless meal voucher from them because nothing is open. :(

SYD
OOL
Excellent 9.2

Pros: Seat was uncomfortable, crew was lovely

Cons: Tired seats should be updated.

BNE
PPP
Mediocre 2.0

Cons: I wish the land staff can be not so discriminative and please stop personal threaten against customers. Their bag drop leader Racheal is the most horrible person I have ever met in my life. Because of this horrified experience, I would never take Jetstar again.

Thu, 5 Sep
LAX
Los Angeles
AKL
Auckland Intl
19h 10m
Tue, 17 Sep
AKL
Auckland Intl
LAX
Los Angeles
19h 30m
$1,137
Trip: 13 days
7.6GoodShow reviews
Overall 7.6 Good
Based on 929 reviews
Overall
7.7
Boarding
7.8
Comfort
7.4
Crew
8.3
Entertainment
7.5
Food
7.1
AKL
NAN
Excellent 9.0

Pros: was good service and food was nice

SFO
NAN
Good 7.0

Pros: Very nice crew and stylish pillows

Cons: Food was bland

LAX
NAN
Okay 4.0

Pros: Nothing was real impressive but nothing really bad for a budget airline.

Cons: the food, entertainment options (movies) the service including drinks, the plane itself and the overall airline could all be much better.

NAN
BNE
Okay 4.0

Pros: The crew was nice.

Cons: Audio for in flight entertainment did not work midway through the movie. Video was unclear. Food was terrible.

NAN
BNE
Excellent 10.0

Pros: Amazing service on Fiji Airways

Sat, 31 Aug
LAX
Los Angeles
AKL
Auckland Intl
46h 25m
Sat, 7 Sep
AKL
Auckland Intl
LAX
Los Angeles
43h 00m
$1,187
Trip: 8 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 162 reviews
Boarding
7.4
Comfort
7.1
Crew
8.0
Entertainment
6.4
Food
6.9
LXA
KTM
Excellent 8.3

Pros: Seats were comfortable. Staff was friendly. Food was delicious. Boarding was quick, once we started.

Cons: Boarded late and departed late. Couldn't use cell phones in airplane mode.

HGH
CTU
Okay 5.3

Cons: My bags never arrived and haven't been found to date

ICN
CTU
Good 6.0

Pros: The crew was friendly and efficient. The check-in was smooth and they explained how to get to the gate location. The flight left on-time and arrived early.

Cons: The plane was very warm and the AC was either turned off or set to a high temperature. There was no cold drinks and no ice on the plane and drink service on the four hour flight was only immediately before and after dinner in a small cup. Bring something to drink with you. Entertainment was a Chinese movie on a small overhead screen with English subtitles that were too small to read. Unlike other flights on the same airline, we were not offered a choice of meals.

TYN
HGH
Mediocre 2.0

Cons: Flight was three hours late and The luggage count be shipped to lax directly. I had to get my luggage, drag luggage to hotel, and check in again in Hangzhou. They even collected headphones and stoped videos on board half an hour before its landing.

JZH
CKG
Okay 4.6

Pros: I've never booked a flight and then had them change the time on me after booking. It went from a 4:30pm flight to a 12pm flight. I have also never had an airline not check my bags all the way through. I had to pick up bags and wait with them out side of security for 6hrs before I could check in. Not the worst ever just pretty poor compared to most airlines.

Cons: I've never booked a flight and then had them change the time on me after booking. It went from a 4:30pm flight to a 12pm flight. I have also never had an airline not check my bags all the way through. I had to pick up bags and wait with them out side of security for 6hrs before I could check in. Not the worst ever just pretty poor compared to most airlines.

Tue, 3 Dec
HNL
Honolulu
AKL
Auckland Intl
17h 25m
Sat, 7 Dec
AKL
Auckland Intl
HNL
Honolulu
14h 50m
Trip: 5 days
6.1GoodShow reviews
Overall 6.1 Good
Based on 4,436 reviews
Overall
6.3
Boarding
6.6
Comfort
6.1
Crew
6.9
Entertainment
5.1
Food
5.2
CNS
DRW
Excellent 9.0

Cons: Be sure to book your luggage in advance to avoid high fees.

AKL
ZQN
Excellent 10.0

Pros: The crew was fantastic. The airplane was perfectly clean and new.

Cons: There’s no entreterniment neither food or beverages.

HBA
ADL
Good 7.6

Cons: Tray table came down almost into my stomach .... why can’t you push them back towards the rear of the seat ???

SYD
AVV
Excellent 8.0

Cons: Small walkway and seats.

SYD
HNL
Okay 4.0

Cons: At Sydney, 6-7 check-in agents for probably 400+ passengers, nearly an hour wait. Airline model is cheap seats, then charge like hell for everything else. Want seat selection or movies or preassigned seat or uncramped seat? Pay up. Ended up assigned next to toilet on a 10-hr red-eye flight.

Fri, 3 Jan
HNL
Honolulu
CHC
Christchurch
13h 05m
Tue, 14 Jan
CHC
Christchurch
HNL
Honolulu
25h 00m
$1,298
Trip: 12 days
8.5ExcellentShow reviews
Overall 8.5 Excellent
Based on 2,613 reviews
Overall
8.6
Boarding
8.6
Comfort
8.3
Crew
8.9
Entertainment
8.5
Food
8.2
AKL
LAX
Excellent 9.0

Pros: As I was in premium economy it was of course amazing, however it was a very packed premium compared to my previous experience so wasn’t as comfortable but still amazing.

Cons: The selection of movies currently was a bit lacking.

LAX
AKL
Excellent 9.0

Cons: The boarding was inconvenient. LAX has just been updated. Gerri g a bus out to the tarmac is something I expect in Africa. Can Air NZ move to a different terminal?

AKL
LAX
Good 7.3

Cons: They lost are baggage

LAX
LHR
Excellent 8.0

Pros: Their English, unlike US English, is a little hard to understand.

AKL
SFO
Excellent 8.0

Cons: Food in business class and more choice of movies

Tue, 20 Aug
LIH
Lihue
AKL
Auckland Intl
12h 37m
Wed, 28 Aug
AKL
Auckland Intl
LIH
Lihue
13h 48m
$1,187
Trip: 9 days
8.2ExcellentShow reviews
Overall 8.2 Excellent
Based on 6,414 reviews
Overall
8.4
Boarding
8.5
Comfort
8.2
Crew
8.8
Entertainment
7.3
Food
7.8
HNL
PHX
Excellent 9.6

Pros: Smooth ride and got in a little early that’s always a plus!

Cons: Nothing everything was great! Keep up the good work!!

HNL
BOS
Good 6.3

Pros: Attendants were okay. Some could have been friendlier.

Cons: Food selection. Only one entree was served. Lasagna No meal for me since I am lactose inyolerant

SFO
OGG
Excellent 8.4

Pros: The crew was the best!

Cons: No non meat or not red meat option on food. Very sad. If I wanted a veg sandwich Ihad to pay for it.

HNL
SEA
Excellent 10.0

Pros: The entire trip was amazing

SEA
HNL
Excellent 10.0

Pros: Comfortable seats for long flight. Crew friendly and helpful.

Fri, 22 Nov
LAX
Los Angeles
AKL
Auckland Intl
27h 40m
Fri, 6 Dec
AKL
Auckland Intl
LAX
Los Angeles
19h 20m
$1,243
Trip: 15 days
7.6GoodShow reviews
Overall 7.6 Good
Based on 929 reviews
Overall
7.7
Boarding
7.8
Comfort
7.4
Crew
8.3
Entertainment
7.5
Food
7.1
NAN
SYD
Good 7.3

Cons: Business class is Not a business class seat On the new 737.

NAN
AKL
Excellent 8.0

Pros: Trip , food etc

Cons: Delays on flights

NAN
LAX
Good 6.0

Pros: I was excited to come back to the USA after a long vacation. When we arrived at the airport, the security started asking me questions immediately even before I checked in. They demanded I show them the ticket before it was even printed. When I explained that I was trying to check-in for the first time. They told me I was going to be reviewed upstairs and put a sticker in my passport. I proceeded to check in and just walked thru the normal security measures. After scanning my bags in security, I discovered there was no security meeting and proceeded to my gate. After the gate, everyone in line was subjected to a second security screen. This was a manual search and all articles were removed and repacked again. Then we proceeded to the plane entry where everyone needed to verify passport and ticket again. Later in the flight, I was having indigestion problem from my documented medical acid reflux problem and asked for a cup of water. He said sure and walked away. He never came back again.10 minutes later, I pressed the attendant call button again. 10 minutes later and no one came over. 15 minutes after that Albert came back over and said, "I see you have your call light on, please put your seat back up again." I can complied and he immediately turned off the light and walked away. 10 minutes later, Albert came by with the water cart and parked it right behind my seat. He proceeded to hand out water to everyone behind my seat. 30 minutes later the water cart arrived and I finally received my water (75 minutes after I asked!) Thanks Albert, I'll be following up with your management to see that disciplinary action is taken.

Cons: See above. The above problem caused me discomfort, pain, stress.

VAV
NAN
Good 6.0

Cons: with 39 passengers on a 60 persons flight the following annoncement came up: we need 5 volunteers or we leave 524kg of baggage we have to leave here. Than the locals started to bribe the personel... we have no idea if and when our stuff arrives...

SYD
NAN
Mediocre 3.6

Pros: Good price but not too good services

Cons: Better service management to avoid delay flight. Invest in better quality seats for passengers plus better entertainment value to increase more passenger

Tue, 3 Dec
LAX
Los Angeles
AKL
Auckland Intl
70h 15m
Wed, 15 Jan
AKL
Auckland Intl
LAX
Los Angeles
18h 13m
$1,246
Trip: 44 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 162 reviews
Boarding
7.4
Comfort
7.1
Crew
8.0
Entertainment
6.4
Food
6.9
JZH
CKG
Okay 4.0

Cons: We were delayed in three hours and had to wait in this FREEZING airport. Additionally, our suitcases were not sent directly to our final destination. And of course the crew's English is poor. So we were very stressed wether we will make the connection or not.

TSA
CTU
Excellent 8.0

Pros: Flight was on time. Good basic airline with no frills, but who needs them for such a short flight?

Cons: No way to check in on line.

HKG
CTU
Mediocre 3.6

Cons: Delayed. Bad food. No entertainment.

LAX
HGH
Okay 4.6

Cons: It was never made clear in my itinerary that there was a stop at Hangzhou. I didn't realize there was a seperate flight until I checked in at the hotel.

CTU
KWL
Excellent 10.0

Pros: Great experience. Prompt service and polite staff all around. Nicest flight in China so far.

Fri, 9 Aug
HNL
Honolulu
CHC
Christchurch
18h 20m
Fri, 16 Aug
CHC
Christchurch
HNL
Honolulu
23h 35m
Trip: 8 days
6.1GoodShow reviews
Overall 6.1 Good
Based on 4,436 reviews
Overall
6.3
Boarding
6.6
Comfort
6.1
Crew
6.9
Entertainment
5.1
Food
5.2
AVV
SYD
Good 7.0

Pros: Quick and easy boarding at AVV Airport.

Cons: Seats were slightly uncomfortable but fine for short flight. There was no entertainment. The crew could have been more enthusiastic.

SYD
AVV
Excellent 8.0

Cons: Small walkway and seats.

OOL
AKL
Excellent 10.0

Pros: On time if not ahead of time

Cons: Nothing

NRT
OOL
Excellent 9.0

Pros: Smooth boarding and landing. Flight time is great. Not very many disruptions in the overnight flight.

Cons: The check-in process is overly long. Being a low cost carrier doesn't mean you need to sacrifice efficiency on this part. This could be much smoother with an automated bag drop are for international flights or a check-in at the oversized X-ray machine (since so many people bring skis & surfboards.

MEL
OOL
Okay 4.0

Cons: Average service, too bad they are partnered/owned by Qantas

Fri, 1 Nov
LAX
Los Angeles
AKL
Auckland Intl
12h 55m
Wed, 6 Nov
AKL
Auckland Intl
LAX
Los Angeles
12h 10m
$1,304
Trip: 6 days
9.0ExcellentShow reviews
Overall 9.0 Excellent
Based on 154 reviews
Overall
8.6
Boarding
8.6
Comfort
8.3
Crew
8.9
Entertainment
8.5
Food
8.2
LAX
AKL
Excellent 10.0

Cons: I double booked the flight on Nov 27 to Sydney from Queenstown through Kayak while I had another flight booked on the same date to Christchurch from Auckland for the same 2 people and Kayak did not warn me that I had already booked the flight on the 27th. It was my fault but I would appreciate if Kayak warned me. Otherwise all is good. Thanks

LAX
AKL
Good 7.6

Cons: Airplane to cold. Had to wear a sweatshirt and cover up with a blanket the whole flight.

LAX
AKL
Good 7.6

Pros: Great crew, great entertainment

Cons: Wasn't a fan of the dinner but no big deal

LAX
AKL
Excellent 10.0

Pros: Everything good

Cons: coming back to work

LAX
AKL
Excellent 8.0

Pros: The option to gate check strollers for easy access with a toddler

Cons: The stroller wasn't delivered to the gate by Air New Zealand

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