Find cheap flights from the United States to New Zealand

Find cheap flights from the United States to New Zealand

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Good to know

Low season

MayBest time to beat the crowds (5% less expensive on average)

High season

DecemberMost popular time to fly (16% more expensive on average)

Average price (return flight)

$1,896(avg. price over the last 2 weeks)

Good deal (return flight)

$718or less

Good deal one-way

$540or less

Top tips for finding a cheap flight

  • When you’re booking your flight to New Zealand from the US, you’ll most likely be flying into Auckland, which is home to New Zealand’s largest international airport. There are a handful of other airports in New Zealand, but those airports mainly receive traffic from destinations in Japan, Singapore and Fiji.
  • The currency of New Zealand is the New Zealand Dollar, and exchanges can be made at all New Zealand Airports. If you’re traveling to Auckland, one of the most popular places to exchange money and get the best possible rate is the collection of money changers located on Queen Street in the city’s main business district.
  • Although most flights from the US to Christchurch will have at least one stop, booking your flight to New Zealand through this city instead of Auckland can give you better access to the North and South Islands of New Zealand, giving you more bang for your buck. Routes to Christchurch are available with Fiji Airways.
  • If you’ll be traveling to Australia after your time in New Zealand, you’ll have several options of airports to fly out of. Airports in New Zealand that operate flights to Australia include the Dunedin Airport (DUD), Queenstown Airport (ZQN) and Wellington Airport (WLG), giving you more options for conveniently traveling throughout the area.
  • After flying to New Zealand, getting around the country via public transportation can be extremely limiting on the areas you’re able to conveniently visit. There are many popular destinations that aren’t reachable by bus. For this reason, it can be extremely beneficial to rent a car in the airport of Auckland, for example, to get around during your stay.

FAQs for booking flights from the United States to New Zealand

Which airlines have a flexible cancellation policy for flights from the United States to New Zealand due to COVID-19?

Do I need a visa to visit New Zealand?

Where should I fly to in New Zealand for easy access to the mountains?

Are there nonstop flights to New Zealand?

I want to visit the Fiordland National Park, where should I fly into?

How does KAYAK find such low prices on flights from the United States to New Zealand?

How does KAYAK's flight Price Forecast tool help me choose the right time to buy my flight ticket from the United States to New Zealand?

What is the Hacker Fare option on flights from the United States to New Zealand?

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Top 5 airlines serving from the United States to New Zealand

Scores according to KAYAK customer reviews

8.3
Qatar Airways
Overall score based on 10,934 reviews
8.3
Boarding
8.2
Comfort
8.6
Crew
8.3
Entertainment
8.0
Food
Airline reviews

Pros: "Crew was great and food was nice!"

Pros: "The 1-hour complimentary wifi."
Cons: "Hope they had the immigration/arrival card on the airplane."

Pros: "The crew was very friendly."
Cons: "Seats can get better."

Pros: "The crew was amazing"
Cons: "The tv didn’t work throughout the whole flight. Very uncomfortable seats"

Pros: "The crew provide good service but personally i did not like the food that could be lot better."

Pros: "Excellent food choices, multiple meals, very fast boarding process, comfortable seats that recline much more than US domestic flights"
Cons: "My movie was a bit dicey, but thankfully I wanted to sleep anyway"

Cons: "Extraordinarily care taken On board. Very impressed with Qutar Airways. Excellent"

Pros: "Seat more comfortable ."
Cons: "there is need to improve food & entertainment section."

Pros: "The food was good and many entertaining movies."
Cons: "When first boarding the airplane and sitting in my assigned seat. There was terrible smell, the smell of vomit. I notified a crew member and she used a fragrance spray to help."

Pros: "The crew was amazing. I upgraded to business class and am so happy I did for the 16 hour flight."

Pros: "Great experience"

Pros: "Yes"

Pros: "Amenities like, Tooth Paste, Brush and Headphones."
Cons: "Liquor and Wines needs Varieties."

Pros: "Everything"
Cons: "Nothing"

Pros: "Crew was very accommodating"

Pros: "Everything"
Cons: "WC size (too small) and location. Other airlines such as Lufthansa (NYC - Munich) do way better job in this category ( I believe Lufthansa aircraft was either A330 or 340)"

Pros: "Crew was good and helpful. Food was good. Seats were comfortable."
Cons: "They could have given me an other flight so that I could attend the wedding I was going for. I gotta flight after 12 hours and 10 hours lay-off in Doha. Even if I didn’t get that long layover, I could have been able to attend the wedding."

Pros: "Attentive crew. Good selection of meals excellent wines"

Pros: "courteous service and a clean modern airplane"
Cons: "The sound system was inadequate on the TV and the headsets were uncomfortable. The queue at the check-in needs to be better controlled, it was a bit chaotic."

Pros: "Love the service of qattar"
Cons: "Everything was amazing"

Pros: "Just as I thought it could not get any better The service was perfect. The privacy was superb and the comfort allowed me to sleep for a good while."
Cons: "Nothing to dislike."

Pros: "Phenomenal sericve Left my earbuds on the plane ther were returned before my next connection"
Cons: "Service service The q suite the airport and more service"

Pros: "Qatar is awesome. Amazing service and great new planes."
Cons: "All good"

Pros: "The layover was hell. They put me in a warehouse with wooden benches for beds. Never again"
Cons: "Horrible service. The US part of the journey was fine but the rest was aweful."

Pros: "The service was great and was on time"
Cons: "The service and was"

Pros: "Excellent meals. Pleasant cabin crew. Good inflight entertainment system and choices. Concerned about short connection in Doha but no problems. Good signage."
Cons: "No complaints."

Pros: "Everything really.They run the airline very smoothly and professionally from boarding to disembarking."
Cons: "They tempt you with so much food lol although some of the food wasnt too appealing.toilets very clean and seemed to stay that way throughout long 17hr flight.good leg room for a long legged guy like me.felt sorry for lady with two young children.She could have been allocated better seats."

Pros: "Passengers with kids up To ten yrs should be boarded with passengers with infants...otherwise excellent service...i like flying with Qatar airways.."

Pros: "Overall a good service with good food."
Cons: "When flying from New Zealand to Doha, we departed Auckland at 15h25 and due to the time zone, most passengers body clocks would have been expecting sleep within a few hours. However we were flying West and thus into daylight. Sadly the window seated passengers were not asked to close their window blinds to block out the sunlight and many were left open. This made the cabin very bright and a difficult environment in which to sleep. Too much advertising before the on board videos, but otherwise content was good."

Pros: "Went out of their way to be helpful"

Pros: "The service is Top Knotch!!!"
Cons: "Wasn’t much music to choose from..."

Pros: "Excellent service..!"

Pros: "Good service!! Good food!! Great staff!!"

Cons: "Service is always bad. This time from bag, all electronics have been stolen. It is 200$ worth things have been missing from my baggage."

Pros: "Great hospitality"

Pros: "It's was good"
Cons: "The plane from Qatar to Nairobi new modern plane needed"

Pros: "Great amenities and service - fed often throughout trip and great console with games, movies, etc."
Cons: "The neck rest was a bit tall and deep for a shorter person with a smaller neck - it caused me some discomfort while trying to rest."

Pros: "Best service ever from the crew. Flight on time."

Pros: "Worst customer service"

Pros: "Seats should be comfortable, improve your menu, Pakistani dishes should be added, sweat dishes are hot and tasteless"

Pros: "Qatar has one of the best service in the world"
Cons: "Nothing that I ca th think off"

Pros: "Everything! Great budget price that still delivers first class service. The stopover in Doha is wonderful. Could not be more pleased!"

Pros: "Everything"

Pros: "My steward, Gabriel, provided service that exceeded my expectations. He made the long haul more bearable."
Cons: "The shape of the seats was not optimal for my height/size."

Pros: "Professional courteous friendly and communicative"

Cons: "It's been more than 50 hours and I still haven't received both of my checked in luggage"

Pros: "Quite journey"

Pros: "Okay"
Cons: "Okay"

Pros: "The professionalism of the staff"
Cons: "No comment"

Cons: "I loved the extra space on the plane and that food was served, as well as drinks and snacks. The whole experience was a wonderful welcome to the islands!"

Pros: "The entertainment was nice. No need to download app."
Cons: "The complimentary snack was nice. We don’t have that in the mainland coast to coast flights. Keep serving it."

Pros: "layover time is short. Transfer gate is very convenient."

Pros: "Everything"
Cons: "Nothing"

Pros: "The entertainment would not work on my laptop"
Cons: "help for getting the entertainment to work"

Cons: "Boarding process was messy"

Pros: "Nothing to note"
Cons: "Seats were pretty uncomfortable and basic, crew had no idea what’s in the food they were handing out, there was no choice of what to eat except not to"

Cons: "Just a few too many announcements and adverts, a bit noisy. But wonderful food and bev service and timely, comfortable flights."

Cons: "Food. Need more free games"

Pros: "I liked that lunch was provided."
Cons: "Although, the fact that lunch was free could've been made more clear. I ended up spending money on a snack box that I didn't need to spend."

Pros: "Staff service was awesome!"
Cons: "Neighbor was rude"

Pros: "Food and service was pretty good"
Cons: "Stuck at the gate after boarding for an entire hour while they did maintenance on the plane before we left."

Pros: "Food and drink were included, plane was very comfortable, and the service was friendly and professional... great experience."

Cons: "They lost one piece of luggage. Waiting to see if they find it and its returned"

Pros: "Fast boarding"
Cons: "No entertainment"

Pros: "Everything was fine in general."
Cons: "Turbulance but pilot did not addeess it by saying he would change altitude to avoid it."

Pros: "Service, plain, food, snacks.. seats"
Cons: "N/A"

Pros: "Staff were amazingly friendly"
Cons: "Nothing"

Pros: "The food and hospitability"
Cons: "Entertainment options were few and outdated"

Pros: "Offered free hot meal"
Cons: "Very tight seating"

Pros: "Loved still getting drinks and food at no extra charge. Staff was great."

Cons: "It was way too hot. No airflow on the plane."

Pros: "Served food, on time departure and arrival"
Cons: "Entertainment expensive"

Cons: "When I asked for a blanket because the cabin was so cold they asked me for 10.- for each blanket!"

Pros: "Service"
Cons: "charge for bags"

Pros: "I really had a comfortable ride- thank you as always!"

Cons: "Everything was excellent"

Pros: "Wonderful customer service, excellent atmosphere, spacious seating. I love Hawaiian!"

Pros: "Great customer service. We brought our 1 year old and was treated with so much care. Made it so easy for us to travel"

Cons: "The tickets I got thru kayak lost the seat reservation. My family sat away from me for both flights. The tickets I purchased directly worked out fine. Won't be using kayak anymore."

Pros: "The cleanliness. No chaos."

Cons: "No entertainment on plane. In other words, did not like having to pay for the movies. We pay so much money and no wifi in economy class"

Cons: "Pay for entertainmen"

Pros: "I like that they feed you and give you more room. They also have competitive deals"

Pros: "Hawaiian granted me an isle seat hat I requested after purchasing the ticket. I also appreciated the meal that was provided at no cost."
Cons: "I would have liked an "oldies" channel on the music program. I'm 70. (:"

Cons: "choice of movies was very limited"

Pros: "Our brakes were not up to par to land in Kauai. Detour to Honolulu. Sucked!!!!!!!!!"

Pros: "All services are great!"
Cons: "Too cold."

Pros: "Efficient and professional meal/bev service."
Cons: "Sat on the runway for a long time, bumpy landing."

Pros: "Blankets and pillows"
Cons: "Cold"

Cons: "Attendant was not polite"

Cons: "Seating"

Pros: "It's my first time flying with Hawaiian Airlines. I must say that I wasn't impressed nor disappointed. However, the view when flying over the islands is amazing!"

Pros: "Comfortable chair, complementary food service"
Cons: "The screen for my seat did not work"

Pros: "First time flyer with Hawaiian Air. This is what all other domestic American airline companies should aspire to be."
Cons: "Can't think of anything ..."

Cons: "IFE not working properly"

Pros: "Legroom I upgraded for"
Cons: "Seats are very narrow and most uncomfortable"

Pros: "Complimentary food, wine with the meal, coffee/tea immediately. We were VERY pleased."
Cons: "Loved it all!!!"

Cons: "Unfriendly stewards. Not one of them offered service with a smile"

Cons: "Nothing"

Pros: "I paid extra for a window seat. Didn’t get it. The plane was hot. The seats were uncomfortable. When we landed we were stuck on the ground for an hour waiting for a bus to take us to the terminal."
Cons: "I wish I was on a different airline on the way home."

Cons: "Slow boarding, not able to select seat in advance"

Pros: "They bumped me off they also told me I had no insurance when I thought I bought the insurance from him flight. They are talking to see if I can get on the plane for Monday at 1:30 so I'm still at the LAXM very upset when I thought I bought insurance I had a important business in Paris and then I was heading out to Iraq to our mission day so I'm very upset right now thank you is there something you can do to make sure"

Pros: "Crew was nice, fresh frangipani flower a nice touch. Seats in economy were BAD. No room and uncomfortable. Breakfast was nice fruit and the omelette was pretty basic"

Cons: "Legroom is tight and narrow..smaller than your average space in coach."

Cons: "I have purchased the priority pass but it didn't work. Was very disappointed. I could have saved money by not purchasing it."

Pros: "The entertainment"

Pros: "The crew was astonishingly good. I really was amazed with the whole crew sense of service and kindness."
Cons: "Hard to say.. really"

Pros: "The crew's service, the food and availability of food and drink throughout the whole flight."
Cons: "The cabin temperature, it was too warm."

Pros: "Would definitely fly Ait Tahiti Nu again."
Cons: "No complaints."

Pros: "Super Easy"

Pros: "Service was Great, Food was good."
Cons: "Coke zero was not complimentary"

Pros: "The attendants seem very happy to be where they were. Very friendly and helpful, everyone seemed in a great mood and happy to be with us. the only bad thing was they ran out of salmon before they got to us."

Pros: "Very solid experience and comfortable"

Pros: "I was able to pick a seat with no one next to me and gathered 2 blankets and 4 pillows and sleep pretty well. I also appreciated boarding back to front and departing on time! Woo! TV Screens were new and updated which was also nice."
Cons: "The movie selection was a lot of sad and intense dramas. A few more comedy's and light hearted films would have been preferable."

Pros: "They board back to front which saves a lot of hassle with overhead bags and such and keeps things moving. I appreciated that all the flight attendants spoke French and English and were very helpful when I needed anything. My flights to and from Tahiti were both smooth sailing. My flight back was a red eye and was quiet so I was able to sleep most of the way."
Cons: "Whoa. That food was TERRIBLE. I'm usually lenient with free airplane food but wow, I don't even know what some of it was. I my second meal looked like fish and turned out to be pork (I think?). They also only came around with the beverage cart once in the 8 hour flight (just before our first meal); I had to ring my call button to get water. The plane was pretty dated as well. I've seen worse but the screens were dated and all of the movies were fairly depressing. First, I'd suggest a couple more comedy's or rom-coms. Even a couple extra family friendly cartoons would be preferable to all the war/drama/dark options. Second, I'd suggest having the movies on demand rather than play one after another where passengers have to scroll through channels and keep catching movies part way through. A simple solution would be to have WiFi and streaming on flights which was also not available. This should be expected with international flight and would allow for on demand movies and music rather than the dated system currently in place."

Pros: "Comfort"
Cons: "Location of terminal."

Pros: "Boarding process was great and ample overhead room for baggage."
Cons: "The attendants were cold. The hot entrees were bad; the rest of the food tray was good. Half the bathrooms were inoperable due to mechanical issues."

Pros: "The crew was super friendly and food was good. The leg space was decent also, always an important factor for tall people on long flights"
Cons: "The boardin required a long walk to a remote terminal and then quit a long drive to the plane"

Pros: "Entertainment options"
Cons: "Seats very thin with little to no cushioning. Seats way too close so that when a seat reclines in front, you wind up almost chewing on the seat in front. My seat was broken and did not recline. Should receive some compensation for this"

Pros: "Easy boarding in Bora Bora, & speedy arrival in Moorea"
Cons: "High cost to make any changes to a reservation"

Pros: "Nice crew. I liked the packers of socks, earbids and mask."
Cons: "The entertainment system was a little outdated. Movies should be on demand, and no tv was offered."

Pros: "Everything"
Cons: "Nothing"

Pros: "Comfortable airline, good food, friendly service. I would take it again."
Cons: "I don't know if this is representative but we were late both ways (2 hrs and 1 hr). Differently from other airline I've used to do this trip they don't go and offer water during the flight. You can go to get some drinks yourself of course but this is not always easy when your neighbor is sleeping."

Pros: "The crew was pleasant enough."
Cons: "We waited in a shuttle for 30 minutes to be transported to the plane. We then had a three hour delay on the tarmac. Were not once offered water or refreshments during the 3-hour delay, and were only given two brief updates. During the 8 hour flight, refreshments were offered only twice. The food was ok - not terrible, not great. By the time they got to us (row 27), they didn’t have both meal options available. We took what we could get. And, all this after paying $1500 per person for our economy seats. I can fly LAX to Bali for 1/3 the price."

Pros: "Seats were comfortable for an eight hour flight. We slept most of it attendants were courteous and professional"
Cons: "I didn’t like the orange marmalade breakfast. We don’t eat pork ham was on the omelet"

Cons: "The flight was delayed, the food wasn't good at all, because I was traveling with a cast on my left foot I asked for a front seat a week before my flight and when I asked at the counter at the airport they say that they wouldn't be able to give me a front seat, the lady at the counter wasn't nice at all, she didn't help and it felt that she wasn't trying to help me or to manege any other solution."

Pros: "Very kind and helping crew ! Love they positive attitude and energy"
Cons: "Food need to be improve - especially for people who don't like or eat meat"

Cons: "Better food selection, especially for vegetarians. Also, get gingerale!"

Pros: "Plentiful blankets, pillow, headphones and earplugs. Food and drink readily available."
Cons: "Seats are too small/narrow with little leg room for a 6' person. I was seated in 45A, the last row against the window. The seat backs do not recline yet, the seats in front of us so so, we end up with the guy ahead of my in my lap with zero leg room as my knees were pressed down by the reclined passenger in front of me. Very uncomfortable to not be able to move for 8 hours!!!!"

Pros: "I liked the staff."
Cons: "Leg room was dismal. Food was not great."

Pros: "It was a very easy and fast check in. The service was super nice, beautiful and very professional."
Cons: "That the flight was over already"

Pros: "The price was good, the service was excellent. The food was good and generous. We didn't have to wait in any lines for getting our boarding pass or checking bags. It was a very quick process. The entertainment was good but I have had a few more selections from other carriers. It was certainly enough to keep one occupied."
Cons: "Can't think of any negatives."

Pros: "We enjoyed everything about our trip. Easy to check in. (no on line check in available but no problem). The crew was very professional. The food was very nice. The entertainment was good with enough variety."
Cons: "No complaints come to mind"

Pros: "That i didn't have to pau for alcohol."
Cons: "I thought I was going to be greeted with something as we walked on board. The video definitely makes the plane look a lot bigger."

Pros: "The crew was incredibly positive, helpful, and cheerful."
Cons: "There were very few movie choices compared to similar flights with other airlines"

Pros: "This was a wonderful flying experience for me. I was happy with the selection of entertainment, the seats were comfortable, and the crew was friendly. I also enjoyed the food!"
Cons: "We spent a long time on the tarmac at LAX. The explanation was that they were making sure everyone's bags got on board...which I felt was very odd. We left late, and arrived in Pape'ete 45 minutes late. Otherwise, the experience was excellent."

Pros: "Food and service were beter than expected"
Cons: "To little space between Seats in economy or maybe I'm to tall"

Pros: "This is a direct flight from Paris to LA so you don't have to pick up your luggage to go through customs when you go back to the US. You save a lot of time! I had 2 seats for myself. The cabin looks very attractive because of its colors. The Tahitian music is relaxing. It is also nice to see the crew with a Tahitian outfit, Tahitian pearls... You kind of travel without going to Tahiti! The crew is always very pleasant. The food is better than with any American airline."
Cons: "No choice for the meal. They had run out of one dish..."

Pros: "The plane was on time."
Cons: "I did not like the schedule. Leaving by 7 in the evening would permit many more connecting flights upon arrival in LA. Leaving Papeete at midnight wss exhausting. There were a lot of empty spaces but when we were assigned seats, we were not asked if we would like a place to stretch out (which we would have!)"

Cons: "Air Tahiti Nui does not have online seat assignment. You have to call to get a seat assignment. total waste of time. Secondly there is no way to check arrival info online in Tahiti. You have to call the airport."

Pros: "Niecelnie relatert atm on board"
Cons: "Late , but no support on the Gate. Info about time we could use w. missing."

Pros: "On time, friendly hosts."
Cons: "The food was not quality. One fresh fruit option was served; otherwise, lots of starch. They said there would be drinks available, but I could not find them."

Pros: "More space"

Pros: "Everything in our business class seats were wonderful. Loved to be able to elevate my legs. Watched movies, ate wonderful food creatively designed. Staff went above and beyond.No crying babies!"
Cons: "The beds did not lay flat to sleep, making it hard to sleep on your sides. Please convert them to lie totally flat like Singapore air or British airways. The champagne was a bit bitter. The only champagne I've ever liked was on Singapore airs business class to frankfurt, germany."

Pros: "My wife and I have planned a trip to Bora-Bora since we got married in the 80s. I had said that I would not make that long trip without a first class ticket and followed through with this our recent trip. Although the ticket was quite expensive, it was worth every penny. Air Tahiti Nui really understands what "First Class" should be like -they pamper you! They deliver course after course of amazingly good quality food and more drinks than you can possibly consume. All of the flight attendants were sincerely interested in making sure we were all happy...a wonderful experience! darn worth the investment! highly recommended! And remember, this is just the lead-up to arriving in Tahiti; things will only get better when you disembark."
Cons: "There were NO disappointments"

Pros: "The seat I was in wasn't as crowded in last row center. So I had some recline space to kick back."
Cons: "Screaming baby and sick baby right next to me both flights but can't do anything about that."

Pros: "No agent at gate. I was there 1hour and 15 minutes before the flight. No one was available to help me. Not even kayak!"

Pros: "Not much"
Cons: "Too hot Food was awful Delayed on both ends"

Pros: "Friendly staff. Flight was empty."
Cons: "It was freezing. I was wearing long pants, two sweat haired, and two blankets and I was still cold. The movies were not great. The headrests were super uncomfortable."

Pros: "Nice crew, clean aircraft, on time departure."
Cons: "Entertainment system."

Pros: "On time, nice crew, clean aircraft."
Cons: "Check-in agt at bag drop was a sour puss. She could've been a bit nicer."

Pros: "A plane I could sleep on...very comfortable!"

Cons: "Enjoyed it very much. Great crew and clean plane!!"

Pros: "The aircraft is very new and comfortable! The boarding is orderly and well managed"
Cons: "Free wifi onboard!"

Pros: "super friendly crew making sure u had snacks and drinks ,smiling the whole time. thank.you!"
Cons: "maybe if i could hve plugged inmy own headphines but no big deal. thank you!"

Pros: "Fantastic service from check in until arrival."
Cons: "More up to date movies"

Pros: "Crew, food, service"
Cons: "Interior and entertainment system quite outdated. When trying to turn on the reading lights the ones above the seats before us would go on, not ours (21H was our seat, 20H light would turn on, not ours)"

Pros: "Friendly staff"
Cons: "1 hour delay, we landed in middle of night with to sleepy kids. We missed the beautiful tv screens in chair as we had on the way to Fiji and were dissapointed about that, also less leg space in this AirPlane"

Pros: "I liked the complimententary pillows and blankets."
Cons: "The crew was not friendly at all. I had to ask for snacks from the crew in the back of the plane. The seats were not comfortable and the entertainment was dated and old."

Pros: "A and A"

Pros: "Trip , food etc"
Cons: "Delays on flights"

Pros: "The crew were very friendly and professional. Economy seats were slightly better than most, but the configuration of the 2 seats was good 2 of us to have our own area. Food was good."
Cons: "Boarding was hectic and unorganized, but functional. Movies/TV shows were limited compared to other airlines. I am taller so seating in any economy seat is cramped at best."

Cons: "planes seats dirty chewing gums stuck on seats talking of entertainment not everyone will prefer to watch what is being played there arw children and elderly thats needs to be considered"

Pros: "well refer below"
Cons: "plane seats were dirty had crumbs on it seats had chewing gum stick on it movie how can u expect everyone to watch same movie there are children wlderly no respect to what they like"

Pros: "Superb customer service It was my first time using Fiji Airways along with my children. We usually fly AirNZ or Emirates because they have everything I need. Now we have added a third airline to our list. My kids are also fussy with the airlines we use. But they really enjoyed their flight with Fiji airways."
Cons: "Food was average and I could not put my seat back slightly."

Pros: "My flight to Los Angeles was great comfortable seats and the food was very good"
Cons: "Unfortunately my flight from Los Angeles to Christchurch was cancelled the plane had a mishap on the runway colliding with another plain so was booked on an Air New Zealand flight back to Auckland the following night it was good of Fiji air to put me up in the Crowne Plaza near airport lovely hotel"

Cons: "No information around delayed flight. There were 4 delays.."

Pros: "Had an extra seat to strech out."

Pros: "I love the workers, I love the entertainment. The pilot did a great job."

Pros: "Service was so perfect especially on board,staff are friendly and very helpful"
Cons: "When we get to Fiji entrance was so hot ,no air conditioner staff are so slow and only one staff serve ,people has to wait for long time ,don’t mind waiting but was so hot to wait for long especially with kids"

Pros: "They had vegetarian options at every in-flight meal. Heaven! Flight staff were all extremely attentive and polite."
Cons: "Seats are cramped (as with most budget travel) and entertainment options were not very good. Movies were mainly very old and games not very interesting."

Pros: "Boarded on time. Good flight. The curry chicken was spicy, but good. Concerns on weight totals for luggage for checked (50 lbs) and carry-on bag (15 lbs). Never weighed either bag. Was prepared though just in case they did weigh, as we’d read about $150 overweight surcharge."

Pros: "Boarding was chaotic. No microphone, so couldn’t hear rows being called. Passengers were pushing to get onboard. No numbers, rows, etc being used. Nice airport."
Cons: "Boarding"

Cons: "Too cold- The air con was pumping too high everyone was freezing"

Cons: "We were in the last row on the plane for some reason that was not explained....Parts of plane fell on our heads..Not enough room to lower the tray table...Wedged into seat like sardines...Entertainment was the sounds of toilets flushing...We paid a fortune for first half of flight from LAX to Nadi that was excellent...The second leg of trip to Auckland was a HUGE NIGHTMARE that won't be forgotten....Shirley and Ron Richard"

Pros: "The movie choices"
Cons: "It was freezing on the plane... Even with jackets and blankets on!"

Pros: "Good selection of entertainment."
Cons: "After many hours the seats were not too uncomfortable. But that's after 10 hours flying. It was nice that they reclined like they did. But the padding could have been better."

Pros: "the service. coffee and teas was very good. probably because of the Fiji kind attendants and water."

Cons: "When I landed in LA after my trip I was sad to find that my suitcase was broken into and item bought were taken."

Pros: "Perfect trip. Accommodated my low sodium diet. Professional, efficient and friendly."

Cons: "There was no leg room. Also, the flight was about 1.5 hrs late departing, which almost caused me to miss my next flight."

Pros: "Getting seats as a stand by passenger."
Cons: "Connecting in LAX with waiting 20 minutes at the remote gate for the bus, the bus ride and waiting for luggage to clear customs is virtually impossible to go though and make the connection. Having literary run out of customs and being told you missed your boarding time and now you are on stand by is not happy making. American points to a Fiji airlines, Fiji airlines at American as the carrier."

Pros: "Was fine could have served more water/juice/soft drinks but overall was good"

Pros: "On time. Good people."
Cons: "Business class seat could be better"

Pros: "entertainment"
Cons: "lumbar support of seats and headroom"

Pros: "Happy crew with genuine Fiji Hospitality"
Cons: "Food was basic Limited choices on IFE"

Pros: "Great views, fun airport w live music...seeing storm over Auckland"

Pros: "Smoorth landing, great staff, meals, checked bag"
Cons: "Crowded by fellow psger who left tv on all night and tapped feet for the full flight"

Pros: "Flight canceled. Fiji airways told us we would be booked on Qantas instead but the flight wouldn't give us time to make the connection. Ended up flying later,, longer and much more uncomfortable than expected. F Had to take separate seats from family and middle seats, had to spend entire day in Sydney which required us to spend money on a visa and money to eat, had additional stress of then arriving too late and needing to rebook rental car and arranged hotel and make sure elederly parents with special needs were ok health wise. An overall disaster. Never ever a worse experience and I am a world traveler to 68 countries on 6 continents. Will be asking Fiji for full refund plus compensation for having to buy visas and spend day in Sydney."
Cons: "Flight canceled. Fiji airways told us we would be booked on Qantas instead but the flight wouldn't give us time to make the connection. Ended up flying later,, longer and much more uncomfortable than expected. Had to take separate seats from family and middle seats, had to spend entire day in Sydney which required us to spend money on a visa and money to eat, had additional stress of then arriving too late and needing to rebook rental car and arranged hotel and make sure elederly parents with special needs were ok health wise. An overall disaster. Never ever a worse experience and I am a world traveler to 68 countries on 6 continents. Will be asking Fiji for full refund plus compensation for having to buy visas and spend day in Sydney."

Pros: "Flight canceled. Fiji airways told us we would be booked on Qantas instead but the flight wouldn't give us time to make the connection. Ended up flying later,, longer and much more uncomfortable than expected. Had to take separate seats from family and middle seats, had to spend entire day in Sydney which required us to spend money on a visa and money to eat, had additional stress of then arriving too late and needing to rebook rental car and arranged hotel and make sure elederly parents with special needs were ok health wise. An overall disaster. Never ever a worse experience and I am a world traveler to 68 countries on 6 continents. Will be asking Fiji for full refund plus compensation for having to buy visas and spend day in Sydney."
Cons: "Flight canceled. Fiji airways told us we would be booked on Qantas instead but the flight wouldn't give us time to make the connection. Ended up flying later,, longer and much more uncomfortable than expected. Had to take separate seats from family and middle seats, had to spend entire day in Sydney which required us to spend money on a visa and money to eat, had additional stress of then arriving too late and needing to rebook rental car and arranged hotel and make sure elederly parents with special needs were ok health wise. An overall disaster. Never ever a worse experience and I am a world traveler to 68 countries on 6 continents. Will be asking Fiji for full refund plus compensation for having to buy visas and spend day in Sydney."

Pros: "Service was excellent."
Cons: "The entertainment consoles for the whole middle section went out and even a reboot could not correct the problem. No one with expertise to troubleshoot the problem."

Pros: "very good service, no delays"
Cons: "would be nice to have more leg room"

Pros: "Entertainment options"
Cons: "Not enough legroom"

Pros: "It was okay the plan was a bit small and uncomfortable for an international flight.."
Cons: "My luggge didn't make the flight...I had to wait almost two days. And the airport is not close to where I was staying. No one offer to compensate for the inconvenience. We had to leave to another island so we was in a rush for our luggage."

Pros: "I liked that there was breakfast on the plane"
Cons: "The seats weren't very adjustable or comfortable and there could have been more movie and tv selection for such a long flight"

Cons: "Check in was going smoothly until the lady questioned our carry one, which we had used through your our journey. We felt singled out for no reason and after jumping through hoops and complying to pay for extra weight, the lady said, it's ok, and that she was sorry. Very poor customer service."

Cons: "my seat, i am to big"

Pros: "Customer service was nice, the food was ehh."
Cons: "For an international flight, the seats were extremely tight. There could've been a few more movies to choose from."

Pros: "the lady who checked us in wasnt all that helpful. There was a dude at the gate however who was very knowledgeable and helpful. Everything else was average. not bad though"

Cons: "Two suitcases were lost"

Pros: "Helpful crew"

Cons: "No complaints, good airline, good service, good staff"

Pros: "The crew that flew us there was great"
Cons: "they overbooked the flights and the way they communicated it to passengers was a complete disaster. I was able to board and travel but I had to sneak out of the actual line and show my visa appointment receipt to a latam staff person. It was very hard to talk to the staff most of them were just screaming "go to the line" and were not really keen to listening to what passengers had to say. I found a latam person that wasn't really dealing with this situation and managed to get him to talk to other latam staff about my visa appointment. It was pretty stressful for me to have to deal with the possibility of missing such an important event without a good reason."

Pros: "Good entertainment on board and the crew was fairly attentive, but not as attentive as on other airlines."
Cons: "Food was not great, but at least it was edible. Thought the crew could have also asked about refills more often."

Pros: "Had to pay extra for my luggage I was only allowed one when it was always two."
Cons: "Having more student deals."

Cons: "They always on time"

Cons: "English speaking staff."

Pros: "Crew is friendly, plane is new and clean"
Cons: "they charge to choose seats before hand, shouldn't be a privilege to do so"

Pros: "Crew was attentive & very nice."
Cons: "More smiles !"

Pros: "the crew was realy great and everything was very good."

Pros: "Comfortable seats. Great crew"
Cons: "Food could be a little better and bathrooms bigger"

Cons: "This app is fraud"

Cons: "All is perfect"

Pros: "The fly time"
Cons: "The check in process, too slow ,we waist almost 2hrs in the process"

Pros: "Amazing crew, very comfortable seat, delicious food."

Pros: "The crew really was amazing and very kind"
Cons: "The boarding was too slow and it delayed the departure"

Pros: "The people that work there were so kind! Very pleasant, I love the service! Everyone has a smile and make sure the customers were comfortable and save!"
Cons: "I like everything. No complain!"

Pros: "Excellent price and value. Great service both before and after travelling with an infant"
Cons: "Food quality could be better"

Cons: "Person behind my seat was kiking! Luggage took for ever to be deliver."

Cons: "Delayed 5h, missed all connections, no help from crew"

Pros: "The plane left on time. My LATAM flight to Sydney on Wednesday 12 September was cancelled and I missed a meeting that day in Sydney as a result."
Cons: "We fly during lunch time and were only serviced a snack. Something more substantial would have been in order."

Pros: "Everything"
Cons: "Everything"

Pros: "The comfort of the new Sears at economy-a class"

Pros: "Was cold so requested a blanket, was told we will see ..Blankets were given to passengers in the front seat but I was ignored. I usually carry a warm scarf so do not need airline blankets."
Cons: "No issues will travel on this airline again."

Pros: "The aircraft was clean, comfortable and well laid out."
Cons: "Some of the staff had a problem with English enunciation which makes it very difficult for aging passengers to understand"

Pros: "I like the service, the staff are more helpful to us and lots of different from other airline services. Especially they treat every passenger equally or all the same with given out for any extra cost e.g. food, drinks, entertainement any thing we need while we are up in the air needs. Different from the first class section service in special airfare cost. Love to fly every time when I want to visit my families around the world. Keep it up the good work LATAM Fika Maiava - Sydney"

Pros: "Great service from start to finish"

Pros: "crew and service excellent.."

Pros: "Gate crew was very nice and efficient"
Cons: "Had to wait 3 hours inside the plane in JFK with no electricity (no AC or lights) before taking off. The crew said it was the airport employees that had caused the problem."

Pros: "Very friendly crew"

Pros: "Service on board great people"
Cons: "Overbooked flight we had to wait with baby and 4 years old kid till last minute to know if we could get on board or not. Latam wanted us to fly in three different seats we told them that we were happy to flight next day but they pushed till last minute waiting. When that said yes you're flying they forced us to move faster otherwise the fly would be delayed. Mdvela@gmail.com or 0064212154973 if you want to known more ( there is more). Will fly airnz only from now on and will advise everybody to do so."

Pros: "Awesome service, friendly staff and the Dreamliners are amazing. Thanks LATAM and thanks Kayak ... Great fares."

Pros: "All of your staff where very nice and kind."

Cons: "Too small seating space"

Cons: "Boarding was disorganized and confusing, no where to sit at gate."

Pros: "The upgraded me to first class!!!!"
Cons: "No complaints!"

Pros: "Service was good... brought me a second meal after first dinner wasn't filling enough. Excellent entertainment system with tons of new hit movies I wanted to watch"
Cons: "Not super comfortable but that's typical for these flights. Waiting a while at baggage claim."

Cons: "Had to wait more than 2 hours in the Que to get the boarding pass. Had to come in air new Zealand and same issues when went to brisbane. More than 8 hours wait before flying to brisbane. Thanks."

Pros: "The crew was nice, the food tasted great, and they had a variety of movies to watch!"
Cons: "There's not much I didn't like."

Cons: "Foods service was very very slow. Foods were not good at all"

Pros: "Super-friendly staff. Thanks!"
Cons: "Crying baby next to me! (not the airlines fault though haha!)"

Pros: "The inflight service and assistance provided by Teresita Torres"

Cons: "Latin service can come across as abrupt"

Pros: "Beautiful, new, clean plane with friendly staff and pretty good food"

Pros: "Service"
Cons: "Confort, sits to small"

Cons: "The boarding process how backwards they do it And make you check carry on items Anf don't offer online check in"

Pros: "Everything was fine and no problems at all with the flight or service. Good value for money."
Cons: "Food was average. I got a chicken sandwich. It was cold (meant to be a cold sandwich) and not particularly tasty. Also, there was limited range of drinks. I asked for tomato juice and this was not available."

Pros: "Brand new Dreamliner! Plenty of legroom in economy"

Pros: "Nothing stewardess mskstewardess"
Cons: "See above"

Read more about Qatar Airways
COVID-19 information

Safety measures for airlines flying from the United States to New Zealand

Airlines flying from the United States have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from the United States

Mandatory masks

Masks required on board, masks provided on flights from the United States

Social distancing seating

Middle seats unavailable to book on flights from the United States

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from the United States

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